At Wolt, as a part of Doordash, we’re building the industry’s most scalable and reliable delivery platform to support our three-sided marketplace of consumers, merchants, and courier partners. 

What makes our team unique

• Our global Security team aspires to be the world’s most admired security team, with members across EU, UK and North America (operating as Wolt, Deliveroo and Doordash).
• We’re shaping our next generation infrastructure that is hardened from the ground up. This is a rare opportunity - no legacy tech or off-the-shelf product solutions. There is a lot to do around this new development as well as our “classic” platforms of the three companies.
• The greater team is not just information security - we’re more holistic, and also physical security and safety are a part of our global operations.

Day-to-day in this role you’ll:

• Identify and prioritize risk-reducing and engineering-enabling improvements, and then implement and build them, for our infrastructure and cloud security. This may involve the cloud, access controls, the management plane, or just about any other part of infrastructure we have, across any of our platforms. Implementation and building may range from configuring services as infrastructure as code to actual coding of new features.
• Solve security-related questions and implement requests related to our infrastructure security, including reactive fixes related to vulnerabilities or design flaws.
• Guide our engineering teams related to security, privacy and technical compliance.

Over time, your role can evolve depending on your interests and skills. Our company is  a large place and there’s a lot to do!

This position is ideal for someone who would describe themselves as a cloud sysadmin, having an SRE role, or being a DevOps engineer. You are likely to have at least 5 years of full-time experience working in information technology.

As the Security team sometimes needs to address high-priority security issues as well as ensure the availability of the components we have built, this position includes an on-call duty. On-call compensation and terms will be agreed separately in accordance with the local employment law.

Our humble expectations

• Have hands-on experience with AWS, Kubernetes and how modern microservice architectures work. This is a “must” requirement.
• Are quick to form good working relationships with engineers who are building our platforms, as well as their engineering and product management.
• Are quick to learn nuances in a wide variety of additional services that relate to running a low-latency, high-availability infrastructure.
• Are fluent in at least one programming language, even if this comes from a hobby background.
• Have a strong work ethic, are organized and follow things through.
• Can communicate clearly and provide good visibility to issues as they progress.
• Can see through issues that have many aspects and different - often also non-technical and business-related - considerations.
• Are not scared of submitting and reviewing Pull Requests.
• And as Wolt’s company language is English, you’d need to be fluent in both spoken and written English.

This position is open in our Wolt hubs in Berlin, Germany, or Helsinki, Finland, and will be a part of the Global Security Engineering team.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really want to join us!

We’re looking for an enthusiastic Head of IT to join our Infrastructure & Production group to make Smartly.io the best possible place to work! 

We will offer you an opportunity, and at the same time the challenge, to lead a global company Enterprise IT operations. You will be a manager for a global Enterprise IT team which consists of IT Operations, Enterprise Applications and Enterprise Architecture. You will have the possibility to plan and create the best possible IT processes, tools and applications to support the company’s future growth. You will have an opportunity to manage internal IT infrastructure and enterprise architecture and develop those to match our growing business needs.

You will be part of the Infrastructure and Production leadership team and with that team you can discuss, spar and help with the things that prove to be toughest nuts to crack. If you are a seasoned professional, this role is your opportunity to get rid of the legacy systems and step into the cloud! Our team is heading towards a future of even more Smartlies. We want to scale up and mature our services - we will value your skills in making us bigger!

As the Head of IT you will:

• Lead global Enterprise IT operations team.
• Lead Enterprise IT architecture, development and processes.
• Participate in complex IT sysadmin duties and projects. 
• Plan and execute development IT projects with help of internal and external resources.
• Build secure enterprise IT operations processes in collaboration with the Security team.
• Enhance collaboration and communication to cross teams and relevant stakeholders,
• Plan and develop IT automation to support more efficient operations.
• Manage Enterprise IT costs and budget.
• Manage IT assets, data, software and other inventory. 

We are looking for: 

• Cloud first -thinking allrounder understanding modern, agile and secure Enterprise IT. 
• Great people leader for the Enterprise IT team.
• Technical knowledge and ability to take leadership in most difficult IT-support questions.
• A team player motivated to take on and drive projects independently.
• Experience with the Google Workspace ecosystem.
• Strong troubleshooting and problem-solving skills with the ability to work in a fast-paced environment.
• Customer and service-oriented mindset with good interpersonal skills.
• Ability and willingness to work at least three days a week from our Helsinki office.

What We Offer You:

• Inclusive Culture: Join a team of over 750 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

Apply Now and Shape Your Future with Smartly!

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