The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

JOIN YOUSICIAN

Yousician impacts and enriches the lives of millions of people by empowering them to play music they love, learn something new, and nourish their well-being. We merge music and tech to amplify the everyday. We reimagine the way people learn to play so that everyone can play. 

And, you don't need to be a musician to join Yousician!

We're a band of passionate professionals who love what they do, are great at it, and move to the beat of the same drum. We're for all players: from newbies to seasoned pros. If you are looking for a rewarding career opportunity that helps shape the future of music-tech, you're in the right place!

Make Musicality as Common as Literacy

At Yousician, we reimagine music education for a billion people. Our products, Yousician and GuitarTuna, are the world's leading music learning and tuning apps, used by millions of people to learn, play, and tune their instruments every day.

We believe subscription revenue is won in the details, not in the pitch deck. Paywall copy, trial lengths, price points, renewal offers, reactivation campaigns: each one is a craft, and each one moves the number when it is done right. We are hiring a Product Manager with strong monetization craft to run experimentation across both of our products

The Role

Your mission is clear: you help turn players into paying subscribers, and keep them, across Yousician and GuitarTuna.

You will run paywall, pricing, and offer experimentation end to end for both products. Hypothesis, brief, ship, readout, decision. You will maintain the live revenue forecast that ties every test back to the quarterly plan, and reconcile it monthly against what actually landed. Multiple tests run every week. Every one of them has a written brief and a clean readout.

This is a senior specialist role. You come in with a point of view on paywall mechanics, price point elasticity, trial length trade-offs, holdout discipline, and primary-metric selection. You will report to the Head of Revenue and work closely with them to translate monetization priorities into a concrete experimentation roadmap. You will work day to day with embedded engineers on both products, a test designer, and a data partner. You are a strong monetization specialist and a key thought partner on experimentation, pricing, paywalls, and offers.

What You'll Do

• Run the Experiment Cadence: Own the weekly operating rhythm for monetization experimentation across both products, including planning, launch readiness, readouts, and decision follow-through. Ensure each experiment has a clear hypothesis, success metric, guardrails, and decision rule before it goes live.
• Own the Test Portfolio Execution: Translate agreed monetization priorities into a concrete test roadmap across Yousician, GuitarTuna mobile, and the GuitarTuna web experience. Design variants, write briefs, specify subscription-platform configuration, and work with engineering on delivery.
• Maintain the Revenue View: Maintain the live monetization forecast and experiment-level revenue view, and help reconcile plan vs actual together with the Head of Revenue and Finance.
• Partner with Finance on Pricing: You build the case for every price change, walk Finance through the numbers, and manage the rollout across iOS, Android, and Web with the regional and store constraints that come with it.
• Keep the Scorecard Honest: Maintain the weekly Monetization Tracker and experiment readout cadence, ensuring that key metrics, forecasts, and decisions stay consistent and reliable. Partner with the Head of Revenue, Data, and Finance to investigate mismatches and keep the monetization view decision-ready.
  
  

Who You Are

• You bring strong monetization craft: You have shipped across the full spectrum: paywall copy, paywall placement, price points, trial variants, intro offers, winback campaigns. You know where the wins usually come from and where the traps are.
• You are resourceful and proactive: You do not wait for perfect conditions. You can spot practical opportunities, identify problems worth solving, and move things forward in an under-resourced or ambiguous setup. Whether through tooling, lightweight prototyping, or creative cross-functional problem solving, you know how to turn momentum into shipped work.
• You think in numbers: Baseline, uplift, volume, EUR. When you pitch a test, you already know what it is worth. When you kill one, you can explain why in one sentence.
• You have opinions on methodology: You have views on MDE-setting, holdout design, sample ratio mismatch, guardrail thresholds, and sequential testing. You can defend them and you update them when the data tells you to.
• You decide by the data: You have killed winning-looking tests when the stats did not support them, and you have shipped underwhelming-looking ones when the logic did. You do not fall in love with hypotheses.
• You understand the full system: Monetization decisions do not live in isolation. A price change can affect winbacks, a paywall test can change retention, and a trial decision can shift downstream value. You can think across the full subscriber lifecycle and make decisions with LTV in mind, not just immediate conversion.
• You communicate directly: You write briefs that engineers can build and readouts that Finance can trust. Conclusion first, numbers second, caveats third.

Requirements

• 5+ years in monetization, paywall, pricing, or subscription PM roles at a consumer subscription business. Mobile preferred, web acceptable.
• Shipped at least 30 paywall, pricing, or offer experiments you personally scoped, briefed, and read out.
• Fluency with experimentation platforms such as Eppo, Statsig, GrowthBook, Optimizely, or an in-house equivalent. You understand how metrics, guardrails, and variants are configured, and can work effectively with data and engineering to ensure experiments are set up correctly.
• Working knowledge of mobile subscription mechanics: trial lengths, intro offers, grace periods, renewal cycles, refund behaviour on iOS and Android.
• Strong analytical fluency with SQL familiarity. You are comfortable validating analysis, interrogating results, and partnering closely with analysts on experiment readouts. 
• Ideally, you have direct experience with RevenueCat, Adapty, Purchasely, or a comparable subscription platform.
• Excellent written and verbal English communication skills.
• Based in Berlin or Helsinki.

Why You'll Love Working Here

• Impact: Your work directly influences the P&L across two products with millions of users. The tests you ship translate into EUR every week. Few PM roles have such a short feedback loop.
• Ownership: You own the monetization experimentation engine and have direct influence on how monetization ideas are shaped, tested, and scaled. You work closely with the Head of Revenue to translate strategy into shipped outcomes.
• Culture: We are a band, not just a company. We have jam sessions in the office, great gear, and a team that cares about the mission.
• The Basics: Competitive salary, lunch benefits, culture vouchers, and a modern office in Helsinki and Berlin.

How to Apply

Please submit your CV and a brief cover letter describing the last paywall, pricing, or offer experiment you shipped. Tell us the hypothesis, the result, the decision you made, and what you would do differently next time.

Let's help the world play!

ABOUT US

Yousician is the world's largest music-tech company, with millions of users worldwide. Based in Helsinki, Finland, Yousician is home to the category-defining Yousician and GuitarTuna apps. Yousician, the #1 platform to learn and play music, makes learning fun, easy, and more accessible for everyone. Yousician's innovative, award-winning technology listens to you play and gives instant feedback. With interactive, gamified lessons and songs, and courses by world-famous artists like Metallica, Billie Eilish and more, Yousician empowers people to play music they love. Today Yousician employs 100+ professionals from nearly 30 nationalities.

We're hiring, so come join our amazing team and help us make the world a more musical place!

SHAPING MUSIC TOGETHER - WITH EVERY VOICE 

At Yousician, we’re on a mission to make musicality as common as literacy, and key to that is building a team as diverse as the people we serve. As part of our ongoing journey towards building a diverse, equitable and inclusive culture and in accordance with our core values, we welcome applications from all individuals, regardless of background, age, race, color, ethnicity, religion, disability, gender, sexual orientation, family status, education, socioeconomic status or any other characteristic. People with severe disabilities will be given preference if equally qualified.

If you have a disability, special needs, or require any specific needs or support during the application process, please feel welcome to inform us and we’ll gladly provide the support you need during the application and interview process.

We’re here to make music more accessible and that includes the path to joining our team.

CANDIDATE PRIVACY

Here at Yousician, we take your privacy seriously. We only process your personal data for recruiting purposes. You can read more about candidate privacy in our Privacy Notice.