At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Dallas-Fort Worth and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow.
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement.
• Implementing value based care tools and technology products in primary care.
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

The Senior Manager of Operations, Provider Success (South) is the regional leader accountable for executing Counterpart’s national provider success strategy across the South region. This role owns provider relationships, team performance, and market-level outcomes, ensuring national standards are delivered effectively while adapting execution to local market dynamics.

This role owns results in-region and serves as the primary escalation point for market-specific provider needs.

As Senior Manager of Operations you will: 

Execute Provider Success Strategy

• Execute the national provider success strategy to achieve regional performance goals.
• Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution.
• Drive increased adoption and sustained use of Counterpart Assistant across assigned markets.
• Apply national playbooks and workflows while tailoring execution to local provider and market needs.

Lead Regional Teams and Provider Relationships

• Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers.
• Build and maintain executive-level relationships with key provider partners.
• Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals.
• Own regional staffing, prioritization, and resource allocation decisions.

Drive Market Execution & Feedback

• Identify workflow, implementation, and operational barriers unique to individual practices or markets.
• Develop and execute local tactics to remove blockers and improve provider experience.
• Monitor regional performance trends, risks, and opportunities.
• Escalate systemic issues and insights to national leadership for enterprise-level resolution.
• Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution.

Success in this role looks like: 

• Strong provider relationships and measurable improvements in provider satisfaction across the region.
• Consistent execution of national provider success standards with effective local adaptation.
• Increased adoption and value realization of Counterpart Assistant in regional markets.
• High-performing, well-coached regional teams with clear priorities and accountability.
• Timely identification and resolution of market-specific barriers impacting provider success.

You should get in touch if: 

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs.
• 4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models.
• Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams.
• Strong experience in operational design, process improvement, and change management.
• Proven experience leading and influencing both direct and indirect teams.
• Experience working with and influencing Primary Care providers.

Preferred Qualifications

• Experience supporting multi-state provider operations.
• Strong analytical skills to guide market-level decisions.
• Experience partnering with technology or product teams on tools supporting field execution.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Reports to: Account Manager/Account Executive or Sales Leader

Location: Fort Worth, TX

FLSA Status: Exempt

Note: This posting is for current Engineering Students with anticipated graduation dates of December 2025 or May 2026. 

The Opportunity

This is an entry-level role learning all aspects of Texas AirSystems products and systems to estimate and manage projects. As the Project Engineer, this individual will be responsible for coordinating submittals, equipment selection, pricing and ship dates for each project. Must be detail and customer service oriented and have excellent organizational skills.  Position requires a high level of oral and written correspondence with the Sales Team, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Responsibilities

• Create and maintain job files for each project throughout its duration
• Optimize the project through the stages of product selection, specifications, plans, estimates, proposals, value engineering and redesigns
• Manage multiple projects on an ongoing basis
• Communicate with owners, architects, MEP Consultants and General, Mechanical and Electrical Contractors
• Organize project related data for order entry
• Respond to and track IOM & Submittal requests
• Read, understand and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Determine project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation and maintenance expectations
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction

The Required Profile

• Bachelor’s degree in engineering
• Working knowledge of MEP consulting, architecture, design, CAD, general contracting, mechanical contracting, engineering or construction industry a plus
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize work flow.

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. 

Environmental Requirements

Will be required to work in an office environment and frequently in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Location: Fort Worth, TX

Schedule: Wednesday - Saturday / 6:00 AM - 4:30 PM

Compensation: $18.00

Role Description:

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Operations Manager, Fulfillment Operations, who also serves as the backup for this role.

What you’ll do:

• Investigate inventory discrepancies reported by the Operations team. 
• Perform physical inventory cycle counts and reconcile inventory variances. 
• Communicate updates and relay important operational information about clients directly to ICQA Lead. 
• Resolve merchant facing requests around inventory related issues. 
• Comprehension of cycle counts and inventory control processes according to written SOP’s. 
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders. 
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 
• Additional duties and responsibilities as necessary. 

What you'll bring to the table:

• Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Possesses effective written and verbal communication skills; displays reading comprehension skills.
• Displays the ability to multitask and handle multiple issues at the same time without stress.
• Displays attention to details.
• Ability to lift up to 50 lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to flex into other departments as needed.

Perks and Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

Location: 11401 Harmon Rd, Fort Worth, TX

Role Description:

The Area Manager, Fulfillment Operations serves as the primary on-site operational leader for ShipBob’s newly established Print on Demand department. This is a new role responsible for standing up and scaling an in-house POD production capability spanning direct-to-garment (DTG) apparel printing, wall art and canvas fulfillment, hard goods customization (mugs, phone cases, and similar items), and on-demand books, packaging, and labels. The role owns the full production lifecycle — from order receipt and artwork validation through production execution, quality control, and on-time shipment — for both B2B retail/wholesale and DTC ecommerce channels.

As a merchant-specific role, the Area Manager will serve as the day-to-day operational liaison between internal stakeholders and the merchant, ensuring production performance, SLA adherence, and quality standards are met consistently. This role is accountable for associate performance without serving as a direct manager, driving cross-functional alignment across ShipBob departments, and building the foundational SOPs, processes, and operational infrastructure needed to support sustainable POD growth. This role reports to the Operations Manager, Fulfillment Operations.

What you’ll do:

• Own the day-to-day execution of all in-house POD production operations, including DTG apparel printing, wall art and canvas production, hard goods customization, and on-demand book and label printing using ShipBob-operated equipment and staff.
• Provide a high-level end-of-day summary covering B2B and DTC order production status, open orders, orders at risk of missing SLA, active quality incidents, equipment or material issues, and clear action plans for all outstanding items. 
• Align weekly with the Merchant to understand production volume requirements across product categories; partner with operations leadership to develop execution plans that account for staffing, equipment capacity, material availability, and production constraints. 
• Validate artwork files and production-ready assets prior to print runs; coordinate with the Merchant to resolve file issues, color profile discrepancies, or specification gaps that could impact print quality or cause production delays.
• Own operational metric reporting for the POD department, including Units per Hour (UPH) / production throughput, order cycle time (order receipt to shipment), on-time shipment vs. SLA, production yield and defect rate, and ink/material waste and cost per unit.
• Identify performance gaps, troubleshoot root causes, and implement process improvements to drive consistent attainment of production throughput and quality targets.
• Build foundational Standard Operating Procedures (SOPs) and work instructions for the POD department from the ground up, covering all production workflows, quality checkpoints, equipment operation, file intake, order processing, and shipment execution.
• Drive production associate performance and accountability across all POD workflows; while direct management sits with other Area Managers, this role owns production outcomes and coaches associates toward throughput, quality, and SLA targets on the floor.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Supervise daily workflows to ensure products are handled and stored correctly per defined safety and quality procedures. Maintain compliance with hygiene and contamination control standards and promote a culture of accountability. 
• Other duties/responsibilities as necessary. 

What you’ll bring to the table:

• 2+ years of experience in warehouse, fulfillment, or logistics operations management. Preferred experience in a print on demand or make on demand fulfillment environment.
• Experience serving as an operational liaison between fulfillment operations and merchant or client teams, with a demonstrated ability to manage cross-functional relationships. 
• Sound understanding of fulfillment metrics including UPH, OPH, SLA management, and VCPO. 
• Proficiency with WMS platforms and operational reporting tools. 
• Excellent written and verbal communication skills; ability to clearly communicate operational status and incidents to merchant partners. 
• Excellent problem-solving skills and ability to make real-time operational decisions in a fast-paced, physically demanding environment. 
• Experience developing and implementing SOPs in a warehouse or fulfillment environment.          

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $54,878 - $73,170 for this role. The total compensation for this position in our compensation architecture is $54,878 - $91,463. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

Product Manager Lead

Location: Remote / Hybrid (North America)

Role Overview

We are seeking a Product Manager Lead to elevate product thinking, execution discipline, and customer-centricity across our trading ecosystem—including our futures prop business, trading platform, and introducing broker (IB).

This is not a domain expert role. Instead, we are looking for a world-class product practitioner—someone trained in modern product management (e.g., high-performing digital organizations)—who can coach, challenge, and uplevel a team of domain-heavy PMs.

You will own product quality, alongside product content—bringing structure, clarity, and velocity to teams that already understand the business deeply.

What You’ll Do

1. Lead and Elevate Product Management

• Manage and mentor a team of 2–3 Product Managers across:
• Futures Prop Trading
• Trading Platform (Fintevo)
• Introducing Broker (IB)
• Instill best-in-class product practices (problem definition, discovery, prioritization, validation)
• Raise the bar on product thinking, not just delivery

1. Drive Product Excellence (Craft > Coordination)

• Ensure teams are solving the right problems, not just shipping features
• Enforce rigorous:
• Problem framing
• Customer segmentation
• Hypothesis-driven development
• Outcome-based roadmapping
• Move teams away from “feature factories” toward impact-driven product development

1. Partner Deeply with Engineering & Design

• Work closely with Engineering leadership to ensure:
• Clear tradeoffs between speed, quality, and scalability
• Tight execution loops (especially in high-pressure trading environments)
• Champion a build-measure-learn culture, even in complex systems (trading, execution, payments)

1. Create Clarity Across Complex Domains

• Translate across:
• Trading workflows (execution, margin, risk, market data)
• Customer journeys (onboarding → funding → trading → scaling)
• Help PMs simplify complexity into clear product narratives and priorities

1. Establish Operating Rhythm

• Own product rituals:
• Weekly product reviews
• Monthly planning cycles (if operating in sprint-based model)
• Clear prioritization frameworks across teams
• Bring consistency and accountability to product execution

1. Influence Leadership

• Act as a thought partner to the COO, and CEO
• Push back when needed—grounded in data, customer insight, and product principles
• Help leadership make better product decisions faster

What We’re Looking For

Core Product Leadership

• 7–12+ years in product management, with experience leading PMs
• Proven track record at high-performing digital product companies (e.g., Airbnb, Netflix, Stripe, Uber)
• Deep understanding of modern product frameworks (Reforge-style thinking, growth loops, experimentation, etc.)

Product Craft (Non-Negotiable)

• Exceptional at:
• Problem definition
• Customer insight generation
• Prioritization under ambiguity
• Driving measurable outcomes
• Strong bias toward clarity and simplicity in complex environments

Leadership & Coaching

• Experience managing and developing PMs with varying strengths
• Ability to coach without taking over
• Comfortable leading strong-willed, domain-heavy teams

Execution Strength

• Can operate in high-velocity, imperfect environments
• Comfortable balancing:
• Tactical delivery needs
• Strategic product direction

Nice to Have (Not Required)

• Experience in:
• Trading platforms, brokerage, fintech, or prop trading
• Market data, execution systems, or payments
• Familiarity with regulatory environments (NFA, CFTC, etc.)

What Success Looks Like

• PMs become sharper, more structured, and more outcome-driven
• Product shifts from reactive execution → intentional strategy
• Clear alignment across:
• Prop business
• Platform
• IB strategy

Why This Role Matters

We already have strong domain expertise. What we need is someone to bring product discipline and excellence—to turn a capable team into a high-performing product organization.

Compensation

• Competitive base + performance bonus

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Fort Worth, TX
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Location: 11401 Harmon Rd., Fort Worth, TX

Shift: Monday - Friday, Day shift, with flexibility based on business need.

Role Description: 

You will be responsible for managing staff, fostering a positive work environment, ensuring customer satisfaction and proper departmental operation. You will have a hands-on approach and be committed to the expansion & success of the business by implementing strategies that increase productivity and enable the company to hit revenue goals. This role reports to the General Manager, Fulfillment Operations. The backup for this role is the General Manager Manager, Fulfillment Operations. 

What you’ll do: 

• Direct several operational aspects including distribution operations, customer service, human resources, and recruiting. 
• Ensure that we meet and exceed our merchant’s expectations.  
• Manage performance KPIs, identify and track key metrics and plan continuous improvement efforts for your facility. 
• Use data driven reports and analyses to identify avenues for continuous improvement and propose solutions that meet challenges and leverage growth opportunities. 
• Hire, train, coach and motivate team members in your facility; you will be responsible for setting the team’s goals and managing them. 
• Establish, follow and enforce safety standards and procedures in compliance with a healthy work environment and legal requirements. 
• Share knowledge with other locations and headquarters on effective practices, competitive intelligence, business opportunities and needs. 
• Accountable for ensuring that all operational processes, including receiving, storage, handling, and shipping, maintain the safety, quality, and legality of products. Supports adherence to standard operating procedures and ensures timely escalation of any product-related issues. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

• 4+ years of leadership experience. 
• Degree in Business, Operations, Supply Chain, General Management or a related field, preferred. 
• Experience with safety procedures within a distribution center environment. 
• Established track record of taking ownership and delivering results. 
• Understanding of Lean and Six Sigma. 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $69,998 - $116,663. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

The mission of a Clinical Staff Manager (CSM) is to ensure their VEG hospital has an effective support staff team who provide excellent patient care and embody the VEG way. CSMs  provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous. CSMs collaborate with their local and regional leadership teams to build relationships between all departments and work together to implement VEG wide initiatives and achieve the hospitals’ goals.

WHAT YOU’LL DO

People Empowerment and Development:

Recruitment

• Directly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director
• Leads onboarding experience for new support staff team members in partnership with Onboarding and Hospital Manager

Leadership and Development

• Directly oversee support staff team and engage as an active and present leader across the hospital with all teams and all shifts
• Foster a learning culture to support learners at every level
• Responsible for educating the veterinary support staff team through formal education track and informal coaching by utilizing Technician Trainers and other training tools
• Serve as the initial point of contact for support staff concerns and seeks assistance from the hospital leadership as needed
• Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care
• Liaise with the leadership to bridge gaps and unify team members
• Incorporates feedback from doctors in guiding the growth and development of support staff team members
• Lead the team of Shift Leads to identify areas for process improvements and present solutions in coordination with the Medical Director and Technician Trainer
• Participate in all group and leadership meetings to promote practice alignment
• Promote a culture of inclusivity and equitable treatment ensuring an environment free of discrimination and harassment for all VEGgies and customers. Promote awareness and proactively managing unconscious bias.

Maintain hospital people processes

• Recruiting (interview cadence, candidate feedback) - in coordination with Talent Partner 
• Onboarding activities, including maintaining contact with VEGgies pre-hire and creating a great first day/week/month experience (templated timelines, content and schedules) - in coordination with People Coordinator
• Training and Development (customized plans, documentation, resources)- all credentialed veterinary technician growth plans and development meetings in coordination with Medical Director and Technician Trainer
• HR Operations (complete bi-weekly payroll, complete I9s within 3 days, benefit enrollments, responsibly navigate leave programs and accommodations) - in coordination with Hospital Manager and People Partner
• Performance Management (meeting cadence, documentation, succession planning, accountability) in coordination with Hospital Manager and People Partner  
• May be involved in ending employment of a support staff team member, but works with hospital leadership at every step

Product:

Customer Experience 

• Partner with hospital leadership on workflow, the Spikes, the VEG Triage and the three dimensions of customer experience
• Assist with immediate customer concerns professionally and to the customers satisfaction and follow up with leadership for long term solution
• May assist with customer concerns related as requested by Hospital Manager

Process:

Develop and maintain key business processes related to: 

• Develop and maintain the support staff team’s schedule and leave requests
• Organize student interns and externships in coordination with Veterinary Technician Program Relations Manager and Technician Trainer
• With the Medical Director, establishes expectations and maintain standards of excellence
• Work with the leadership team, including the Medical Director, to ensure the support staff team has the supplies and tools needed to be successful
• Work with leadership team and the Technician Trainer to address patient care issues and develop solutions
• Ensure best utilization of support staff team which is needed to offer the best patient and customer care in coordination with the Medical Director and Regional Support Staff Director
• Work with Technician Trainer and Regional Support Staff Director to ensure credentialed veterinary technicians maintain licenses
• Ensure efficient workflow of the hospital in collaboration with the leadership team
• Ensures downtime is optimized by the support staff team
• Host support staff team meetings

Performance of Hospital:

• Support the hospital manager in addressing staffing payroll and compensation decisions
• Ensure support staff payroll budgets stay within goals
• Develop a growth plan for maximizing financial investment
• Stay in tune with how the support staff team members are utilized on the floor, create a plan to pivot where appropriate
• Approve individual expenses of support staff staff, with budgetary oversight from Hospital Manager

WHAT YOU NEED

• 5+ years of experience in clinical veterinary technician role
• 2+ years of experience in a leadership role
• Must be enrolled in a Credentialing Support Program (CSP) and able to become a Credentialed Veterinary Technician for the state in which you will work within one year of employment. If unable to complete a credentialing program or pass the VTNE within one year, will not be able to remain in the position.
• Flexibility to work 5 days per week, to include weekends and holidays as part of a rotating schedule
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Constantly works to develop their own leadership skills
• Flexibility to attend regional, national or local leadership and support staff meetings as required
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a talented Part-Time Team Lead that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in-store experience.

Responsibilities will include:

LEADERSHIP & TEAM MANAGEMENT

• Supports the Store Manager in recruiting, hiring, and retaining top talent 
• Supports the Store Manager in creating and maintaining a succession strategy
• Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.
• Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.

CUSTOMER EXPERIENCE

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
• Facilitates an energized pace, positive service environment and team development
• Delivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience
• Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer

VISUAL AND BUSINESS OPERATIONS

• Facilitates the sharing of product knowledge
• Upholds stock-to-sales processes, presentation standards, and manages product placement
• Maintains an effective store structure, floor plan, and appropriate fixture usage
• Upholds and ensures compliance with shipments, transfers and restock standards
• Adheres to and develops awareness around internal and external Loss Prevention procedures

COMMUNICATION AND RELATIONSHIPS

• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Qualifications:

• 2+ years Retail Management experience
• Must be available to work 15-20 hours per week
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Requirements:

• High School Diploma required (College Degree preferred)
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. 
• Ability to deliver excellent customer service while implementing loss prevention practices
• Able to lift up to 30lbs regularly and perform store maintenance tasks
• Must have reliable transportation
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Part-Time Benefits:

• Competitive hourly compensation + incentives
• Free boots and generous employee discount

The hourly rate for this position is $20.50/hr. The actual compensation will be based on factors such as the candidate’s skills, qualifications, and experience.

About Us:

Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It’s not the easiest or cheapest method, but we’re committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we’re bringing western goods into new frontiers and aim to be the most welcoming brand in western. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! 

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

Job Details

• 💼 Growth Operations | Customer Operations
• 📍 Dallas, Texas
• 🕜 Hybrid
• 💰 Compensation
  • Salary Range: $53,000.00 - $62,500.00 USD

What you will do

Reporting to our Customer Care Manager, you will join as a Technical Support Specialist for our Business Intelligence (BI) products. You will be a subject matter expert on our integration processes, data validation, and analysis, serving as a key resource for our customers. Your role will focus on advising and guiding a wide array of clients, handling escalated technical issues, and ensuring they successfully leverage Lighthouse to transform their business.

Where you will have impact

• Manage and resolve customer cases logged via chat and email in a timely and professional manner.
• Investigate and troubleshoot escalated technical issues related to integration logic, data, and system performance.
• Collaborate closely with Engineering, Product, and Business Development teams to resolve complex bugs and customer issues.
• Educate and empower our customers, helping them understand and achieve maximum value from our BI products.
• Utilize and support AI-driven features within our platform, helping customers leverage advanced analytics for smarter business decisions.
• Clearly communicate complex technical concepts to customers and internal stakeholders of varying technical abilities.
• Proactively identify and suggest improvements to support processes, procedures, and internal tools.
• Prepare and maintain supporting materials and product user manuals to enhance customer self-service.

About our team

You'll be joining our dedicated Customer Care team, the strategic and compassionate faces of Lighthouse. We are the subject matter experts for the company's integrated products, and we're passionate about making our customers successful. We thrive on solving complex challenges, working cross-functionally, and acting as the crucial link that helps transform our customers' businesses through data. We are an organized, dedicated, and collaborative group entrusted with building strong customer relationships.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven success in a customer-facing role with a strong customer service mentality.
• You are tech-savvy with the ability to tackle complex technical issues.
• An interest in and aptitude for understanding AI-driven tools and features.
• Exceptional written and verbal communication skills in English.
• A strong work ethic, a detail-oriented mindset, and the ability to perform well under pressure.
• You are a natural team player with experience working effectively in a cross-functional environment.
• A proactive and hands-on approach to problem-solving.
• Proficiency with Google Suite and other modern business applications.

We welcome

• A background and understanding of the hotel industry and/or revenue management principles.
• Proven high customer satisfaction scores in a previous role.
• Fluency in another language used within our company network.

About the Company   

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business.  

A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight.  

Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. 

Meet The Team:   

The Technical Product Management (TPM) Team drives alignment through a technology roadmap, accelerating our corporate milestones by focusing our development teams on the most critical items on our path to a milestone. We do this through cross-functional coordination with all teams in technology: driving decisions, defining measurable acceptance criteria, and building shared accountability with stakeholders to agree on deliverables and timelines. We collaborate with other TPMs to manage dependencies to deliver corporate milestones. By rallying ourselves around a plan, TPMs will predict outcomes before they happen: unblocking dependencies in advance, managing risk proactively, and anticipating resource or staffing gaps to accomplish our goals. As our plans or goals update, TPMs leverage best practices around change management, further driving alignment, decision making, and documentation across Torc. Lastly, we partner with engineering teams to maintain accountability, providing clear updates and shared action items that help everyone stay informed on the health of our technology roadmap.     

What You'll Do:   

As a Technical Product Manager for our Fleet Team, you will serve as a conduit between the needs of multiple engineering teams and fleet resources. You will prioritize needs across data collection, on-road testing, vehicle commissioning, V&V, and other engineering teams to provide guidance on optimal utilization of trucks and personnel in fleet. You will leverage best practices in program management to drive execution on a roadmap, including its dependencies, risks, and changes. You will leverage this roadmap, partnering with other TPMs, to inform the short- and long-term priorities of our fleet team to support engineering in advancing our company’s milestones. Additionally, you will represent fleet's needs from engineering, working alongside other TPMs to build out a plan to support fleet. 

 What You'll Need to Succeed:   

• 6+ years of experience as a Product Manager, Technical Product Manager, or Technical Program Manager in autonomous vehicles, robotics, automotive, or similar industries.
  • Bachelor’s Degree in STEM related technical field plus demonstrates competences and technical proficiencies typically acquired through 6+ years of experience OR;  
  • Master’s Degree in STEM related technical field plus demonstrates competences and technical proficiencies typically acquired through 3+ years of experience
• A strong track record of delivering outcomes and driving execution through successful cross-functional programs between technical and non-technical stakeholders
• Experience managing a cross-functional roadmap, including the dependencies, risks, and change management of that roadmap
• Strong active listening, negotiation, and prioritization skills  
• Ability to provide clear, well-structured, and concise communications tailored to different audiences  
• The desire to grow your technical and program skillsets in an ever-evolving industry  
• Experience with project management and collaboration tools, including Jira for project management, Confluence for documentation, and tools for brainstorming and visual collaboration, such as Miro  

** Expected to be in office 5 days a week to effectively partner with fleet operations teams in person on a consistent basis ** 

Bonus Points!  

• Experience in the Autonomous Vehicle industry 
• Experience breaking down technical engineering requirements to non-technical stakeholders or fleet leadership
• Experience communicating and prioritizing on-the-ground problems with autonomous vehicles to different engineering stakeholders

Perks of Being a Full-time Torc’r   
Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:     

• A competitive compensation package that includes a bonus component and stock options 
• 100% paid medical, dental, and vision premiums for full-time employees  
• 401K plan with a 6% employer match  
• Flexibility in schedule and generous paid vacation (available immediately after start date) 
• AD+D and Life Insurance   

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities.  
Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply.  

Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. 

About Man US Direct Lending

Man US Direct Lending is a private credit manager, specializing in directly-originated, secured senior and unitranche loans to performing, private equity sponsor-backed U.S. middle market companies.

Man US Direct Lending’s middle market direct lending investment objective is to generate current income with a focus on capital preservation. Man US Direct Lending offers a complete financing solutions product suite to middle market businesses with EBITDA generally between $10 million and $75 million. From inception to September 30, 2025, MDL has invested and managed capital (including co-investments) of over $33 billion in performing, senior secured loan investments across more than 355 borrowers.

Man US Direct Lending has built its platform with a senior management team that has extensive experience investing across the capital structure. Man US Direct Lending’s senior management team shares a common investment philosophy built on a framework of assessing companies with disciplined, fundamentals-based credit analysis. As of September 30, 2025, MDL had 78 employees, 45 of whom are dedicated investment professionals, with three primary offices located in New York, New York, Fort Worth, Texas, and Chicago, Illinois. The Firm also has offices in Wellesley, MA and in San Francisco, CA.

Purpose of the Role

Fund Accounting team at Man US Direct Lending is responsible for financial reporting, audit, and tax compliance for its funds and other investment structures.

The Fund Accounting team is seeking to add to its growing team an Associate role that will be focused on financial reporting and audit. The Associate will spend significant time with finance, and operations teams. The ideal candidate has a strong sense of ownership, is proactive, and is able to work on multiple projects at one time, employing a range of skillsets.

The Associate will report to Parmeet Jangi, Vice President.

Specific Responsibilities

• Managing the monthly, quarterly, and annual Fund financial statement closing process
• Primary review of the Fund quarterly and annual financial statements
• Primary review of monthly and quarterly compliance report to the Funds’ lenders
• Primary review of Fund tax returns and K-1s
• Assisting and coordinating Fund audits
• Assisting in the preparation of quarterly income and annual operating budget projections
• Managing investor capital calls and distributions process
• Management fee and incentive fee calculations
• Monitoring daily cash management and other liquidity needs
• Managing and supervising third-party administrators and other third-party service providers
• Efficient and effective communication with auditors, portfolio management team and investment team
• Contribute to the development of policies and procedures
• Ad hoc projects as assigned

Key Competencies

• Bachelor’s degree in Accounting
• A minimum of two years of experience within the financial services industry at a public accounting firm or alternative asset manager
• Understanding of and interest in private credit a plus
• Strong Excel skills
• Exceptionally detail oriented and has ability to multi-task
• Effective communicator and able to write clearly and concisely
• Strong interpersonal skills

Job Profile Summary

The Man Group tax department is hiring to support Man's growing US business, and to serve as a key source of US tax technical knowledge. The role will primarily focus on the delivery of tax compliance and tax accounting requirements for Man's US business, and developing and maintaining processes necessary for these.  The candidate will work directly with the Group's outsourced service providers and with stakeholders across the business. Due to the diverse nature of the business, and the integrated nature of the Man tax department, the role will provide opportunities to work on advisory projects and to gain exposure to different tax regimes and the tax affairs of Man's investment products.

Primary Responsibilities

• Managing external service providers responsible for Man’s US federal/state/local tax compliance and reporting. Candidate will be responsible for ensuring timely preparation of deliverables, reviewing for accuracy, supporting internal stakeholders to provide any information required by service providers, and assisting in maintaining relationships with those service providers.
• Ownership of any US tax reporting performed in house by the Man tax department, including calculating/ensuring accuracy of any necessary tax payments.
• Working with stakeholders across Man to develop, document, and maintain processes for generate information necessary for tax reporting, and to control tax risk. Candidate will be expected to help drive change and innovation by utilizing AI and other tools, with an emphasis on automation and information standardization.
• Managing strategic tax projects, and keeping senior stakeholders informed of proposed and actual changes in tax law/practice relevant to Man’s US business.
• Forecasting US tax liabilities and tax cash flows for entities within Man’s US business.
• Supporting the preparation of current and deferred income tax provisions under ASC 740 and IAS 12, and interacting with auditors as necessary.
• Providing critical support and technical expertise to internal and external stakeholders on all topics relating to US tax (including personal/employment taxation, state sales and use taxes, other taxes assessed by states and localities), including supporting colleagues across the broader Man tax team (including, as required, Man’s product tax team).
• Managing communication with US tax authorities, drafting responses to correspondence and working with relevant stakeholders to resolve controversies.

Core Competencies

• A strong understanding of US federal tax law, and a good appreciation of the broader US federal, state and local tax implications for a large, complex, foreign owned financial services business.
• A strong understanding of international topics in US federal taxation (e.g. BEAT, CFCs/PFICs, GILTI, ECI, withholding taxes, transfer pricing), familiarly with the US model income tax treaty and its practical application, and the ways in which US tax systems interact with their non-US counterparts.
• Experience preparing federal business tax returns (e.g. 1120, 1065) and accompanying forms/schedules, and their state equivalents.
• A strong understanding of ASC 740 and accounting for income taxes. Experience with IAS 12/IFRS preferred.
• The ability to independently research complex tax issues and effectively communicate key points to non-subject matter experts.
• Experience of tax process improvement and project management.
• Familiarity with the asset management industry and alternative investments, the ways in which an asset manager and its owners are compensated, and the tax implications thereof, is a strong plus.
• Strong written and verbal communication skills, with the ability to tailor messages to the needs of specific stakeholders.
• The ability to both work independently and with a wide range of stakeholders, as necessary.

Location: This role requires working onsite at our Innovation Center in Forth Worth, TX, at least 50% of the time. 

Role Description: 

The Principal Merchant Success Manager plays a critical role in managing and scaling ShipBob’s most strategic merchant partnerships. Sitting at the intersection of account management, operations, and program leadership, this role blends on-site fulfillment expertise with executive-level relationship management to generate long-term success for both ShipBob and our merchants. This role reports to the Director, Merchant Success. This role will:

• Act as the program lead for assigned top merchants, building and running success frameworks that align operational performance with strategic growth goals.
• Partner directly with ShipBob’s fulfillment center teams to ensure processes, SLAs, and escalations are managed with speed and accountability.
• Oversee cross-functional initiatives spanning Success, Operations, Product, and Finance to deliver scalable solutions for complex merchant needs.
• Serve as a trusted advisor to executive stakeholders at both ShipBob and the merchant, ensuring visibility into performance, risks, and opportunities.

Success for this role is measured by the ability to build robust operating rhythms, resolve escalations through on-site leadership, and deliver expansion outcomes across domestic and international growth.

What you’ll do:  

• Serve as the primary program owner for top enterprise merchants, ensuring both day-to-day performance and long-term strategy.
• Split time between fulfillment centers and remote work to balance on-site execution with strategic planning.
• Conduct regular business reviews (on-site and virtual) to provide performance updates, align on goals, and strengthen partnerships.
• Partner with Operations leaders on-site to track KPIs, implement process improvements, and resolve escalations quickly.
• Oversee cross-functional initiatives that may include network expansion, process pilots, system enhancements, and cost-optimization projects.
• Inspire executive-level engagement by building trusted relationships and presenting performance insights and strategic opportunities.
• Serve as a liaison between merchants and fulfillment center leadership, translating merchant needs into operational action plans.
• Develop playbooks, SOPs, and reporting frameworks to standardize merchant program delivery across the portfolio.
• Comply to all food safety and compliance policies and regulations. 
• Additional duties and responsibilities as necessary

What you’ll bring to the table:

• 8+ years of experience in account management or program management in a supply chain/logistics role.
• Direct project management experience, certifications, and training is a bonus.
• On-site fulfillment or warehouse operations experience, with ability to partner effectively with front-line and leadership teams.
• Established history of managing enterprise-level clients and building executive-level relationships.
• Solid ability to run cross-functional projects through ambiguity, influencing without direct authority and entrepreneurial mindset.
• Business review and client-facing presentation experience at senior/executive levels.
• Demonstrated ability to resolve escalations and negotiate solutions under pressure.
• Demonstrated ability to communicate complex ideas clearly and persuasively, both in writing and verbally, while adapting style to diverse audiences including executives, cross-functional teams, and external partners.
• High proficiency with Microsoft Office Suite, reporting tools, and CRM platforms.
• Ability to work onsite at least 50% of the time at ShipBob's Innovation Center.

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave 
• Wellness Days (1 day/quarter)
• 401K Match 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
• See Our High-Performing Culture >>>Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $115,496 - $145,000 for this role. The full base pay range for this position in our compensation architecture is $115,496 - $192,493. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

The total target compensation for this role is $240,000 - $280,000. #LI-KS1

Job Description: 

The Regional Business Manager (RBM) will shape the Territory Account Manager (TAM) organization by creating a culture of performance and accountability based in transforming the standard of care in diagnosing CAD.

The RBM will hire, train, coach and develop their respective territory account manager team to execute against specific critical behaviors that deliver growth results. The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The RBM will work with customers to ensure that they are extremely successful with Heartflow’s non-invasive cardiovascular diagnostic technology. It is the responsibility of the RBM to provide the team with expectations, resources and coaching to the standard that drives Heartflow adoption through the network of referring physicians. The position will partner with TAMs and accounts to proactively support, educate, and provide solutions to build high customer satisfaction.

This is a customer- facing role.  The primary focus is on spending time with direct sales team and customers. Customers include yet are not limited to Cardiologists, Internists, general practitioners, Nurse practitioners and physician assistance that manage patients with ACS/CAD.

Job Responsibilities:

• Will work cross functionally to create solutions as new opportunities present.
• Create progressive programming that disrupts the traditional means to reach ordering physicians who treat and manage patients with CAD.
• Will work directly with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the RBM will develop and execute business development plans working closely with the account’s key stakeholders.
• Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow’s internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road-shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective TSM, Marketing, Market Access, CT Apps, Product Development and Clinical.
• Increase Heartflow usage within the designated key strategic Heartflow account by:
  • Maintaining and building relationships with referring physicians and other key clinical stakeholders
  • Educating customers on Heartflow’s value proposition by giving presentations/ having discussions with referring MDs
  • Promoting / championing Heartflow and building advocacy
• Production/Success/Achievement of the Territory Account Manager will be evaluated and based on performance in active/targeted accounts (metrics):
  • Meet / exceed quota for the strategic Heartflow accounts (within existing customer locations).
  • cCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts.

Skills Needed:

• Meeting Sales Goals, Motivation for Sales team, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability
• Demonstrate ability to hire, develop, performance manage and promote talent
• Proven sales management skills and track-record of sales achievement
• Account development - Experience building and supporting strong clinical programs
• Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers.
• Develop relationships with key account stakeholders, drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
• Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training.
• Customer-focused mentality.
• Knowledge of cardiac patient pathways and diagnostic technology is preferred.
• Self-motivated and ability to initiate, organize, and complete projects.
• Excellent problem-solving ability, especially under pressure.
• Extremely strong work ethic.
• Works well in a cross-functional team environment.
• Excellent verbal and written communication skills. Professional etiquette.
• Experience with Salesforce.com or similar CRM

Educational Requirements & Work Experience: 

• 4-year degree with 5+ years of related sales or clinical experience or 2-year degree with 7+ years related sales or clinical experience.
• Degree in Science, Medical, Business, Marketing or Technical field is preferred.
• Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired
• Experience with introducing new cardiovascular technologies into hospitals is highly desired

Physical Demands of the Job: Up to 60% travel from your home office is expected.

Molding Operational Excellence Manager

Position Overview:
The Molding Operational Excellence Manager will drive continuous improvement, process optimization, and operational efficiency across all injection molding operations at the Fort Worth facility. This role leads Lean, Six Sigma, and data driven improvement initiatives that directly support the site’s key priorities: increasing OEE, reducing scrap and unplanned downtime, strengthening process stability, improving changeover performance, and enhancing workforce capability. The manager partners closely with molding production, engineering, maintenance, quality, and supply chain teams to ensure consistent execution, predictable performance, and best in class molding results. This position plays a critical role in advancing Fort Worth’s commitment to safety, quality, delivery reliability, cost discipline, and sustainable operational excellence.

Job Responsibilities:

Operational Excellence & Continuous Improvement 
- Develop and deploy a comprehensive Operational Excellence strategy for injection molding operations. 
- Lead Lean Manufacturing and Six Sigma initiatives to improve cycle times, reduce scrap and downtime, and optimize material usage. 
- Create standardized processes, work instructions, and visual management tools. 
- Perform process capability studies (Cp/Cpk), DOE, and root cause analyses to resolve chronic issues. 
- Implement and advance 5S, Kaizen, SMED, and TPM programs. 

Process Optimization & Technical Leadership 
- Analyze molding machine performance and auxiliary equipment to identify improvement opportunities. 
- Partner with engineering teams to optimize process parameters for quality, repeatability, and throughput. 
- Develop and maintain key process documentation, including PQ/PPAP/validation protocols. 
- Improve mold changeover efficiency and ensure robust startup procedures. 

Performance Management 
- Create dashboards and performance metrics to track OEE, scrap, cycle time, downtime, and productivity. 
- Lead daily/weekly performance reviews focusing on data driven problem solving. 
- Ensure consistent monitoring, reporting, and communication of improvement results. 

Team Development & Leadership 
- Responsible for managing direct reports and related operational and administrative duties.
- Train and mentor team members in Lean, Six Sigma, and structured problem solving (A3, DMAIC, 8D). 
- Guide cross functional teams during improvement events and Kaizen workshops. 
- Build a culture of continuous learning, operational discipline, and employee engagement.

Must Have's
- Bachelor’s degree in engineering, Manufacturing, Industrial Technology, or related field. 
- 5+ years of experience in injection molding operations, engineering, or process improvement. 
- 3+ years of experience managing teams in a diverse work environment.
- Demonstrated success leading Lean/CI initiatives in a manufacturing environment. 
- Strong analytical skills with proficiency in statistical tools and process analysis. 
- Hands on knowledge of injection molding processes, automation, molds, and auxiliary equipment. 
- Six Sigma Green or Black Belt certification.  
- Experience with ERP/MES systems and OEE data platforms. 
- Experience facilitating Kaizen events and leading cross functional teams.

Nice to Have's
- Familiarity with scientific molding principles (e.g., RJG, Decoupled Molding) is preferred.

What We Offer

• Competitive base salary with performance-based bonus potential

• 4 weeks of PTO

• Health, dental, and vision plans

• 401(k) retirement savings plan with employer match and planning resources

• Collaborative, team-based culture that fuels innovation

• Paid time off, holidays, and employee recognition programs celebrating your achievements

• Community engagement and STEM outreach opportunities to give back locally

Assembly Lead – 1st Shift (8:00am to 5:00pm) $20+/hr.

Overview

US Conec is seeking a proactive and bilingual Assembly Lead to oversee kit inspection and assembly operations on our 1st shift team. In this role, you’ll guide and support assembly operators, ensure compliance with standardized procedures, and drive quality, safety, and productivity across the department. You’ll play a key role in training, troubleshooting, and team development—all while maintaining a high level of communication and organization in a fast-paced manufacturing environment.

Responsibilities

• Adjust operator kits as needed (e.g., scrap pay, training pay, AI updates)
• Walk the assembly floor to ensure compliance with SPI standards, processes, and company guidelines
• Track operator quality performance and oversee rework procedures
• Identify and resolve issues related to safety, quality, and production
• Conduct operator training sessions based on SPI documentation
• Provide daily guidance and direction to assigned department team members
• Monitor incoming expedites and adjust work assignments as needed
• Respond promptly to emails and maintain clear communication with leadership and quality teams
• Review SPI documents to ensure clarity and accuracy
• Communicate quality concerns to the Assembly Supervisor, Assembly Manager, and Quality Department
• Enforce safety regulations and interpret company policies for team members
• Recommend improvements to production methods, equipment performance, and product quality
• Suggest changes to working conditions and equipment usage to increase efficiency
• Participate in fixture testing and approval processes
• Train new leads and lead substitutes
• Prepare weekly timecards for payroll processing
• Supervise and edit time entries for direct reports in the Paylocity system

Must Haves

• Bilingual fluency in English and Spanish
• Experience in a lead role within a manufacturing environment
• Strong verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Excellent organizational skills and attention to detail
• Results-oriented mindset with adaptability to change
• Strong critical thinking and problem-solving abilities

What We Offer

• Competitive compensation with shift-based incentives
• Comprehensive health, dental, and vision insurance plans
• Paid time off and holidays to support work-life balance
• 401(k) retirement savings plan with employer match
• A collaborative, team-based culture focused on growth and development
• Opportunities for leadership training and advancement
• Inclusive workplace with reasonable accommodations for qualified individuals

Assembly Lead – 3rd Shift (6:00pm to 2:00am) $20+/hr.

Overview

US Conec is seeking a bilingual Assembly Lead to oversee kit inspection and assembly operations on our 3rd shift team. This role is ideal for a hands-on leader who thrives in a fast-paced manufacturing environment. You’ll guide and support assembly operators, ensure compliance with standardized procedures, and drive quality, safety, and productivity across the department. Your leadership will play a key role in training, troubleshooting, and team development.

Responsibilities

• Adjust operator kits as needed (e.g., scrap pay, training pay, AI updates)
• Walk the assembly floor to ensure compliance with SPI standards, processes, and company guidelines
• Track operator quality performance and oversee rework procedures
• Identify and resolve issues related to safety, quality, and production
• Conduct operator training sessions based on SPI documentation
• Provide daily guidance and direction to assigned department team members
• Monitor incoming expedites and adjust work assignments as needed
• Respond promptly to emails and maintain clear communication with leadership and quality teams
• Review SPI documents to ensure clarity and accuracy
• Communicate quality concerns to the Assembly Supervisor, Assembly Manager, and Quality Department
• Enforce safety regulations and interpret company policies for team members
• Recommend improvements to production methods, equipment performance, and product quality
• Suggest changes to working conditions and equipment usage to increase efficiency
• Participate in fixture testing and approval processes
• Train new leads and lead substitutes
• Prepare weekly timecards for payroll processing
• Supervise and edit time entries for direct reports in the Paylocity system

Must Haves

• Bilingual fluency in English and Spanish
• Ability to work 3rd shift hours (7:00pm–3:30am or 6:00pm–2:30am)
• Experience in a lead role within a manufacturing environment
• Strong verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Excellent organizational skills and attention to detail
• Results-oriented mindset with adaptability to change
• Strong critical thinking and problem-solving abilities

What We Offer

• Competitive compensation with shift-based incentives
• Comprehensive health, dental, and vision insurance plans
• Paid time off and holidays to support work-life balance
• 401(k) retirement savings plan with employer match
• A collaborative, team-based culture focused on growth and development
• Opportunities for leadership training and advancement
• Inclusive workplace with reasonable accommodations for qualified individuals

US Conec will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. 

ESSENTIAL JOB FUNCTIONS  

The Inspire Territory Manager will lead commercialization activities introducing Obstructive Sleep Apnea (OSA) therapy to assigned sales territory. Performance objectives will include achieving sales plan and therapy awareness milestones. Assess new potential accounts within assigned sales territory.  The candidate can live in the Fort Worth metro area and the territory includes Irving, Arlington and Mansfield. 

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE  

• A solid understanding of OSA technology as well as device implantation and follow-up procedures. 
• Drives implant growth to achieve sales plan through prompt account activation and efficient patient throughput. 
• Orchestrates commercial site assessment, selection, and development. 
• Achieves and exceeds assigned sales quota. 
• Ensures commercial centers follow patient selection guidelines, implant techniques and effective therapy method. 
• Facilitates local payer education and development process. 
• Works closely with marketing and sales operations teams to refine and enhance both organic and direct-to-patient outreach programs. 

WHAT YOU CAN BRING TO OUR GREAT TEAM

Required: 

• Bachelor’s degree with 2 years minimum sales experience in Medical Device or Pharmaceutical industry. In lieu of a degree, 5 years minimum sales experience in Medical Device or Pharmaceutical industry or 3 years previous experience at Inspire Medical Systems working directly with our therapy in a clinical setting.
• Strong computer skills with MS office including PowerPoint and Excel. 
• Ability to manage simultaneous priorities, changing deadlines. 
• Ability to travel (including overnights as needed) within territory. 

Preferred: 

• Experience with assisting in the implantation and follow up of implantable devices. 
• Experience in market development and building referral programs within the medical industry. 
• Product launch and account experience.  

#LI-Remote

We are seeking a Project Manager to join our Private Equity and M&A team! A focal point of the IMA Next growth strategy is the creation and development of industry vertical and product specialty practice areas.  Within the Private Equity and M&A specialty practice, IMA will align the IMA resources needed to deliver superior services tailored to meet the specific needs of private equity investors and corporate clients contemplating a merger or acquisition. This role leads the due diligence process from initial engagement through deal close, working with various departments across the IMA enterprise to complete and deliver the diligence report. 

Responsibilities include, but are not limited to:

• Support and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• Independently access and analyze due diligence data site content: review, download, and organize due diligence matters; and distribute relevant information to internal teams and industry specialists for comprehensive analysis.
• Participate in client presentations and fund stewardship reports with minimal oversight.
• Maintain consistent, high-quality client services according to set expectations.
• With minimal oversight, conduct an overall evaluation of target company’s existing and historical insurance programs to determine adequacy of coverage and identify potential post-close needs.
• With minimal oversight, collaborate with product line specialists to assess transaction-specific exposures, analyze coverage, conduct actuarial assessments of self-funded costs, identify potential uninsured risks.
• Estimate pricing for recommended, transaction-specific, and post-close coverages.
• Evaluate and project estimated annual cost of risk for target-company’s insurance program.
• Work with IMA client advantage partners to identify insurance-related considerations (e.g. Claims, Risk Control, Legal).
• Ensure a smooth and thorough handoff to the IMA service team post-transaction.

Required skills and experiences:

• 5-7 years of professional insurance experience preferred.
• Property & Casualty (P&C) license (must be obtained within the first 3 months of hire).
• Basic understanding of the P&C insurance due diligence process.
• Foundational knowledge of the private equity sector and corporate acquisitions.
• Ability to assess the financial impact of P&C insurance in acquisition scenarios.
• Flexibility and responsiveness to meet the fact-paced demands of the private equity space.
• Some experience working with C-suite executives.
• Strong technical skills to support client service and deliverables.
• Proven ability to build and maintain strong relationships with clients, carriers, and partners.
• Bachelor’s degree required, advanced degree a plus.

Manager, Rapid Prototyping 

About Otto Aerospace  

OTTO is developing the world’s first fifth-generation business jet, designed for sustainability through the innovative use of advanced super-laminar aerodynamics and high-precision, net-shaped composites. Flight tests of our technology demonstrator validate a dramatic reduction in fuel burn and allow for a sizeable improvement in cabin comfort. Otto Aerospace is designing world-class aircraft from first principles of physics and delivering ground-breaking aircraft and economic performance.  

 About the Role  

Otto Aerospace is seeking a dynamic engineer to join our Aircraft Integration Team.  The ideal candidate will have a background in aerospace rapid prototyping, including managing small, dynamic teams, hands-on design, build, and assembly of mockups, prototypes, and test articles, utilizing 3D-printed, wooden, metallic, fiberglass, and carbon-fiber construction.  You will be joining a team developing the world’s most efficient aircraft. Otto Aerospace is seeking first-principles engineers who work well in a team atmosphere and know how to get things done. 

What You’ll Do 

• Be a functioning team member within Otto’s Aircraft Integration Team. 
• Manage a small team of rapid prototyping engineers 
• Develop workflow processes for mockups and test articles of various levels of complexity from various requestors 
• Lead the design, fabrication, and assembly of low-to-high fidelity aerospace prototypes, mockups, and test rigs both in and out of house 
• Select materials, components, and fabrication methods suitable for performance, cost, and build speed requirements 
• Translate concepts, ideas, and sketches into function hardware and test rigs. 
• Support design and fabrication of supplier on-site builds 
• Manage, mentor, and guide teammates through rapid prototyping builds 
• Hands on fabrication, build, and assembly 
• Document build processes, test results, and design iterations to support engineering and certification efforts. 
• Manage costs, schedules, and resources required for each build. 
• Ordering, purchasing, and retrieval of components and supplies. 
• Collaborate with engineering teams to ensure prototypes meet performance and integration requirements 
• Perform and participate in trade studies to influence key aircraft decisions. 
• Maintain a clean and safe working environment 

Who You Are 

Education 

• B.S. in Mechanical or Aerospace Engineering, or equivalent. 

Experience 

• Minimum 8 years rapid prototype experience, preferably in aerospace 
• Experience managing a small diverse team preferred. 
• Skills in CATIA V5/V6/3DX (or similar); 3DX is preferred. 
• Hands-on experience with shop tools and equipment including drills, saws, lathes, mills, welders, routers, etc. 
• Strong understanding of materials (plastics, woods, metals, composites), their uses, and manufacturing techniques. 
• Overall knowledge of mechanical systems, propulsion, structures, avionics, and key interfaces to aircraft systems common on Part 23 / Part 25 aircraft. 
• Strong knowledge of industry standards with hands-on experience. 
• Basic understanding of Product Lifecycle Management processes. 
• Familiarity with RTCA DO-160G, DO-254, and SAE ARP4754A. 
• Familiarity with FAR Part 23 and Part 25 requirements. 

Desired Experience 

• Electromechanical integration and test. 
• Understanding basic LV/HV wiring. 
• Logistics and shipping experience or understanding of logistics and shipping 

Interpersonal Skills 

• Active Listening: Practice gaining insight and understanding of all project stakeholders. 
• Critical Thinking: Make prompt, informed, and value-based decisions for the project. 
• Organization: Focus on agenda, schedules, frameworks, and methodologies, as well as communicating tasks, updates, progress, and blockers. 
• Problem Solving: Assess issues from different vantage points and formulate the best solution in addressing specific challenges. 
• Self-Motivation: Exude the highest level of commitment and motivation to see it through from start to finish. 
• Teamwork and Team Building: Establish a collaborative culture where people with unique personalities and skills happily work together and accountable to shared goals. 
• Strong Business Communication: Use the right language, tone and storytelling techniques when communicating, describing, or explaining issues over email, chat, reports, presentations and other forms and channels of communication. 
• Ability to work with domestic/international suppliers/partners effectively. 

Where You’ll Be 

**This position will work onsite at our temporary headquarters in Ft Worth, TX then move to onsite at our new location in Jacksonville, FL upon facility readiness 

Benefits  

Otto Aerospace provides a robust benefits package that includes competitive salaries, subsidized medical, dental, and vision coverage, 401(k) opportunities, paid short term disability, voluntary long-term disability and additional term life, with 15 paid days off, 13 paid company holidays, and paid sick leave. Depending on seniority and role, some roles qualify for potential bonuses and stock options.  

 Otto Aerospace is an Equal Opportunity Employer   

We are committed to diversity, equity, and inclusion in every aspect of our hiring process. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We believe that a diverse team brings fresh perspectives, innovative ideas, and greater success. The more inclusive we are, the stronger we become. Applicants must be legally authorized to work in the U.S.  

#LI-Onsite 

Lasko Products, an industry leader of home environment products for over 100 years, is seeking a Receiving Supervisor in our Ft. Worth, TX location. 

The Receiving Supervisor will oversee and participate with the unloading, receiving and storing processes of all inbound and the staging of material for the following day’s production. Supervisor will be responsible to make sure team is staying on task and completing daily work activities. The Lead inspires, motivates and provides guidance to employees to meet daily tasks and reach certain goals.

Essential Functions

• Manage through subordinates organized and efficient processes for the receiving of all Materials.
• Responsible for overseeing the process of receiving inbound material.
• Responsible for overseeing the process of returned goods.
• Assist in training new hires.
• Appropriately address warehouse issues with Manager such as inventory discrepancies, warehouse personnel coordination, employee job responsibilities, scheduling issues, forklift & warehouse maintenance.
• Ensure loading/unloading, labeling, stacking/staging, take back to warehouse items, clearing out MSA is done in a timely and safely manner.
• Ensure employees are properly trained and following the staging process in warehouse
• Ensure staging lanes are fully stocked, and parts are all matching with the BOM based on the Model (Auditing the items) in order to maintain continuous productivity.
• Coordinate and monitor operations to ensure safety and compliance with regulations.
• Ensure accuracy and quality standards for products and maintain inventory records for audits.
• Allocate necessary space for stock rotation and assist with proper FIFO process.
• Supply production areas with materials using FIFO to ensure flow of production.
• Timely, report accidents or near miss incidents as required by the Safety Program.
• Ensure all products are stored in the conditions necessary to maintain quality.
• Assist in daily scheduled production in all areas, ensuring the processing work is performed in an efficient & productive manner.

Required Education and Experience

• High school diploma
• Proficient Data Entry skills
• Working knowledge of web-based inventory
• Basic computer knowledge with Windows based programs (Outlook, Word, Excel)
• Self-motivated and able to work with little supervision
• Must have strong working knowledge of warehouse operations and product flow, as well as the systems modules pertaining to receiving, transferring, picking and billing
• Must have at least four (4) years experience in warehouse environment
• Must have experience on material handling equipment (i.e. forklift)
• Experience in the supervision of personnel a plus.
• Must have a detail orientation and the proven ability to prioritize work
• Must have effective verbal and written communication skills
• Must have the ability to work with limited supervision and as part of a team
• Sound decision-making abilities
• The position requires decisions relative to planning, maintenance, product throughput efficiency, employee relations and database management.
• Strong interpersonal skills are required, as this position works closely with personnel from a variety of different areas within and outside the company.

 Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.  Must be able to lift to 50lbs.  Bending, reaching frequently required. 

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• Responsibility for design and implementation of International Programs and CMPs
• Under minimal guidance, prepares and markets global renewal submissions, including gathering information and markets and/or delivers submissions to underwriters
• Coordinates strategy meetings and participates in client account review meetings, marketing meetings, and/or client proposal presentations
• Responsibility for completing the Global Risk Insurance Manuals on specified accounts
• Provides input in the development and implementation of department policies and procedures, as well as operating and strategic plans within area of specialty
• Manages the Global Account Coordinator and/or the Account Manager to input client data in the WBNet3.0 system or other partner systems for select international reverse flow accounts
• Manages Global Account Manager and/or Account Coordinator regarding the account review information and the bind coverage information in conjunction with workflow standards
• Responds to and finalizes RFP requests
• Researches and understands international industry trends, product development, and government regulations globally
• Assists Director of Global Risk & Benefits in training, mentoring of IMA associates, and department projects and initiatives

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• 5 to 10 years of similar or related experience
• Bachelor’s degree preferred or equivalent experience
• Attains and/or maintains professional designation or license: CIC and/or CPCU required
• Preferred: intermediate EPIC Applied Systems experience
• Experience with MS Office products required (specifically Teams, PowerPoint, Outlook, Word and Excel)
• Moderate travel required (25-50%)
• Required: strong written and oral communication skills
• Required: strong analytical and insurance interpretation skills

COMPETENCIES & TRAITS:

• Business Acumen
• Professionalism
• Building relationships
• Problem Solving
• Communicating

#LI-JS1

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-$21
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress-free process and generating Happiness for our Merchants.

They serve as the primary point of contact for our Merchants to facilitate timely issue resolution. This role is responsible for providing training, support, and problem resolution to ShipMonk accounts. They work closely with the accounts, our warehouse management, and staff, and developers to ensure requests are done on time and in a professional manner.

Whether it involves checking on a received product’s bin location—while simultaneously planning a shipment with our warehouse manager—or expertly juggling multiple chats, they’re always ready and able to multi-task, no problem. In other words, our Customer Service Representatives know how to get sh*t done and we wouldn’t be able to get by without them.

What you'll do:

• The Customer Service Representative will serve as the primary point of contact for merchants to facilitate timely issue resolution
• Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis, including following up to inquiries based on dates that were committed to
• The Customer Service Representative will partner with our warehouse management and developers to ensure requests are completed on time and in a professional manner
• Build sustainable, long-term relationships with merchants
• Educate merchants on service offerings and help them proactively plan to minimize issues
• Support merchant’s projects and assist throughout their lifecycle
• The Customer Service Representative will identify opportunities to improve merchant experience and propose upgrades and new products as appropriate

What you'll need:

• 1-2 years of experience in a Customer Service position
• 1-2 years of Experience in Logistics, Supply Chain, or E-Commerce
• Bachelors Degree or equivalent work experience

About Diana Health 

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.  

We are an interdisciplinary team joined together by our shared commitment to transform women’s health. Come join us!

Role Description: 

Our Practice Managers are passionate about helping women get the high quality, loving care they need and deserve and supporting interdisciplinary teams of providers and staff in fast growing practices. 

You will be a practice leader, ensuring smooth and efficient day-to-day operations and a supportive, servient culture that simultaneously serves our team and our clients. You will report directly to the Regional Director in the practice’s associated Diana Health region.

What you’ll do: 

• Provide day-to-day, onsite team leadership, ensuring all practice-level team members are set up for success in their respective roles and trouble-shooting situations as needed
• Directly manage all practice-level clinical and administrative staff
• With support from Regional Director and Central HR, oversee team administration and development, including hiring, onboarding and corrective actions as needed
• With support from the VP of Clinical Operations (for HR), oversee the practice’s providers’ day-to-day needs
• Serve as the practice’s Diana Health culture setter, modeling our values and serving as the face of Diana Health to the practice team and patients 
• Ensure the delivery of the Diana Health vision and Diana Difference – day in and day out – across our entire practice-based team and our clients
• Oversee execution and continuous improvement of practice workflows, including but not limited to:
• Scheduling:
• Support all aspects related to patient scheduling 
• Develop and oversee the schedules for admin and clinical team members
• Manage provider schedules and clinic schedule structure to ensure a seamless experience for clients, and providers
• Client Experience:
• Ensure DH client experience is implemented as designed, promoting an overall positive client experience
• Support efficient and comprehensive clinic appointment flow
• Lead our Service Recovery Process when issues arise; supporting unusual event reporting, as needed
• Solicit and review feedback from clients and review key performance indicators
• Provide oversight to ensure client calls, voicemails and messages are returned or addressed within the appropriate time frame
• Support and manage execution of Diana Health SLAs
• Billing and Insurance
• Provide oversight of all billing and insurance questions (e.g., verification of benefits and personal financial plans) including team education and training and client educational tools, as needed
• Oversee hospital and clinic procedure authorization process, including hospital superbills
• Inventory management
• Partner with Central Team partners on inventory management
• Procure designated practice-specific items (e.g., clinical supplies, office supplies, team uniforms, etc.) and maintain accurate, updated logs
• Identify any operational workflow issues that interfere with client care and the team’s ability to properly execute on their responsibilities 
• Provide a solution-focused summary of the issue / barrier to appropriate stakeholders; work through the issue and come up with an agreed upon solution (e.g., new/updated process)
• Act as practice link to Diana Health training, product and process improvement:
• Supporting training and development of impacted team members on agreed upon solution, ensuring new/updated processes are implemented
• Partnering with the Product team to update playbooks and tools
• Identifying practice-specific needs and develop processes/process improvement along with Regional Director and Product Team
• Lead the practice to meet its performance metrics
• Review dashboards to identify leading indicators of team and practice operations related issues
• Develop and test hypotheses, pulling in appropriate stakeholders and additional data, as needed
• Develop improvement plans, test the plans, measure the impact and iterate as needed
• Ensure closed loop communications across affected team members, external parties etc.
• Maintain a strong pulse on the health of the team and the metrics of the practice at all times, being able to report out real-time, as needed
• Lead frequent, clear, concise, closed loop communication across the many dimensions of the practice team:

Lead daily morning huddles and provide daily schedule communications and real-time updates as needed

• Lead monthly all-team meetings
• Provide ongoing training and development as needed 
• Orchestrate other team meetings (e.g., Lunch & Learns)
• Other duties as assigned

Experience:

• Bachelor’s Degree in business, education, or healthcare administration required or equivalent experience
• At least five years of experience in outpatient practice management – women’s health experience is preferred
• Demonstrated program development capabilities and ability to make critical decisions without all of the answers, using sound judgement
• Excellent communication skills – written and oral
• Demonstrated ability to represent an organization’s values and to carry out these job responsibilities effectively and professionally
• Proven ability to build and lead strong, diverse teams and meet practice-level performance metrics

Benefits

• Competitive compensation
• Medical, dental, and vision insurance, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave 

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful

The Tax Manager/Senior Manager is responsible for all phases of client engagements including primary client relationship maintenance, highly proactive management of tax compliance, tax advisory services, and developing and coaching professional staff. The Tax Manager/Senior Manager is expected to deliver exceptional client service, develop and maintain strong client relationships, participate in the firm’s practice development efforts by assisting with attracting and serving new clients, expand services to existing clients, and help recruit and retain additional team members. Candidates need to understand and manage firm risk on tax services performed, review various types of complex tax returns, continuously grow their technical knowledge, and deliver value-added tax planning ideas to clients.

Seeking Candidates with expertise in the areas listed below:

• Oil & Gas (O&G) federal and state income tax experience commensurate with Tax Manager or above technical skills
• Thorough working knowledge working with and advising on intangible drilling costs (IDC), cost depletion, percentage depletion, separate property elections, plug and abandonment (P&A), and other related matters
• Experience providing technical tax advice related to like-kind exchanges for O&G properties
• Experience working with both partnership and corporate O&G legal entities

Requirements:

• Minimum of 5 years of relevant tax experience including technical tax consulting, research, and implementation of planning strategies.
• Minimum of 2 years of experience supervising multiple direct reports and reviewing their work product.
• Bachelor’s or Master’s degree in accounting.
• Active CPA license.
• Strong project management, organizational, and time management skills.
• Excellent verbal and written communication skills.
• This Tax Manager or Senior Manager role will also provide client facing services to non/O&G clients in various industries

Please note that Calvetti Ferguson does not provide immigration or work visa sponsorship.

* * * * *

NOTICE TO 3rd PARTY RECRUITERS

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Calvetti Ferguson by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Calvetti Ferguson. Calvetti Ferguson will not be responsible for or owe any fees associated with referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

The Tax Manager/Senior Manager is responsible for all phases of client engagements including primary client relationship maintenance, highly proactive management of tax compliance, tax advisory services, and developing and coaching professional staff. The Tax Manager/Senior Manager is expected to deliver exceptional client service, develop and maintain strong client relationships, participate in the firm’s practice development efforts by assisting with attracting and serving new clients, expand services to existing clients, and help recruit and retain additional team members. Candidates need to understand and manage firm risk on tax services performed, review various types of complex tax returns, continuously grow their technical knowledge, and deliver value-added tax planning ideas to clients.

Seeking Candidates with expertise in the areas listed below:

• High net worth individuals, their personal tax returns, trust returns, and gift & estate planning
• Privately held businesses, including partnerships, S Corporations, and/or C Corporations
• Private equity backed portfolio companies

Requirements:

• Minimum of 5 years of relevant tax experience including technical tax consulting, research, and implementation of planning strategies.
• Minimum of 2 years of experience supervising multiple direct reports and reviewing their work product.
• Bachelor’s or Master’s degree in accounting.
• Active CPA license.
• Strong project management, organizational, and time management skills.
• Excellent verbal and written communication skills.

Please note that Calvetti Ferguson does not provide immigration or work visa sponsorship.

* * * * *

NOTICE TO 3rd PARTY RECRUITERS

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Calvetti Ferguson by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Calvetti Ferguson. Calvetti Ferguson will not be responsible for or owe any fees associated with referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.