GEO & SEO Manager (Contractor – Internal / Content & Owned Properties)

We are a PR/digital/marketing agency seeking an GEO & SEO Manager (Contractor) to lead and execute search strategy across our agency’s owned digital ecosystem, including our website, content platforms, and other owned properties.

This is an internal, individual contributor contract role focused on building and optimizing our company’s visibility across both traditional search engines and emerging AI-powered search environments (GEO). The role also functions as a Content Editor, ensuring all published content is structured, optimized, and aligned to search performance goals.

This position sits at the intersection of AI search optimization, technical SEO, and content strategy. Success in this role comes from the ability to own execution end-to-end—turning content into a scalable discoverability engine that drives qualified traffic and strengthens authority across search and AI-generated results.

This is not a managerial role. It is a hands-on, execution-heavy position for someone who can operate independently and move quickly.

Type: Contract (individual contributor) - This is a full-time independent contractor (1099) engagement
Location: Remote; must be comfortable working Eastern Time hours
Compensation: Hourly or monthly retainer, based on experience

Key Responsibilities

SEO & GEO Strategy (Owned Properties)

• Own and execute SEO and GEO strategy across all our owned properties
• Identify opportunities to increase organic visibility, authority, and traffic quality
• Optimize for both traditional search engines and AI-powered search environments
• Establish SEO and GEO as core drivers of inbound visibility and brand authority

Content Optimization & Editorial Oversight

• Serve as Content Editor for our agency and related owned platforms
• Review, edit, and optimize all content for SEO and GEO prior to publication
• Ensure content is structured for search intent, readability, and AI discoverability
• Partner with internal stakeholders to shape content topics, formats, and distribution
• Maintain consistency in tone, structure, and optimization standards

Generative & AI Search Optimization (GEO)

• Structure content to improve visibility and citation within AI-generated results
• Implement structured data and semantic markup to enhance machine readability
• Monitor how our agency appears across AI search platforms
• Identify and act on opportunities to improve presence in AI-driven search

SEO Execution & Technical Optimization

• Conduct technical SEO audits (site structure, crawlability, indexation, page speed, Core Web Vitals, schema, redirects)
• Implement SEO updates directly within CMS platforms (WordPress required)
• Manage keyword research, mapping, and on-page optimization across properties
• Continuously optimize existing content to improve rankings and performance

Performance Tracking & Optimization

• Track SEO and GEO performance using tools such as Google Search Console, GA4, Ahrefs, SEMrush, or similar
• Analyze traffic, rankings, engagement, and conversion signals
• Report on performance trends and identify opportunities for improvement
• Stay current on algorithm updates and evolving AI search behavior

Cross-Functional Collaboration

• Partner with marketing, PR, and leadership teams to align content and visibility goals
• Support thought leadership initiatives through search optimization
• Collaborate with developers as needed to implement technical improvements

Required Qualifications

• 3–5+ years of hands-on SEO experience
• Strong technical SEO and on-page optimization capabilities
• Experience with GEO / AI search optimization or strong familiarity with the space
• Experience editing and optimizing content for search performance
• Working knowledge of HTML, CSS, and basic JavaScript
• Experience with CMS platforms (WordPress required)
• Strong analytical skills and familiarity with SEO tools
• Ability to work independently and manage priorities without heavy oversight

Preferred Qualifications

• Experience managing content strategy or editorial workflows
• Background in digital publishing, content marketing, or media
• Experience with schema markup and advanced technical SEO
• Familiarity with headless CMS or modern web frameworks
• Understanding of PR and earned media’s impact on search visibility

What Success Looks Like

• Consistent growth in organic traffic and search visibility
• Increased presence in AI-generated search results
• Content is consistently optimized and aligned to search intent
• Our agency’s owned platforms become a meaningful inbound engine
• SEO and GEO are embedded into content creation workflows

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

The Solutions Engineering Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer, Auth0 Opportunity
Reporting to the Sr. Manager, Solutions Engineering, Strategic Auth0, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role:

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

You might also have (not mandatory):

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with micro services, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

#LI-LSS1

#LI - Remote

P23532

Summary

As a Product Design Director at Shift4, you will be the cornerstone of design innovation and collaboration, reporting directly to the VP, Product Design. You will lead the Shift4 Dine design strategy through complexity and ambiguity, crafting AI‑native user experiences that exemplify impact, consistency, simplicity, and elegance across platforms and systems.

You will own the end‑to‑end design vision for Shift4 Dine and drive key initiatives across Web and Android, ensuring a cohesive, modern experience that thoughtfully incorporates AI into critical workflows. 

The ideal candidate has a background as a traditional UI designer (pixel‑perfect visuals, deep Figma expertise, strong interaction design) and has layered on AI‑native thinking, front‑end fluency, and a pragmatic understanding of how AI is reshaping design and development in 2026.

This is an onsite role based at Shift4's Tampa, FL location. 

Relocation assistance may be available. 

Responsibilities

• Lead the design of intuitive, high‑impact user experiences across the Shift4 product portfolio, with primary ownership of Shift4 Dine and key initiatives on Web and Android.
• Define and evolve an AI‑native experience strategy for Shift4 Dine: identify where AI (copilots, recommendations, automation, generative flows) meaningfully improves merchant and staff workflows—and where it should not.
• Leverage AI‑powered design and prototyping tools (e.g., Figma AI features, Claude‑style assistants, code‑aware tools) to explore concepts, generate variants, and rapidly move from idea to interactive prototype.
• Act as a hands‑on design leader on complex, cross‑platform projects while mentoring and directing other designers to elevate craft, quality, and consistency.
• Translate user insights, data, and product strategy into clear design hypotheses and solutions that drive merchant adoption, satisfaction, and measurable business outcomes.
• Partner closely with Product and Engineering leadership to align on product strategy, scope, technical constraints, and delivery timelines; ensure design decisions are grounded in what is feasible in today’s AI‑enabled stack.
• Establish and champion AI UX patterns for the portfolio (assistants, inline suggestions, explainability, error and fallback states, human‑in‑the‑loop correction) and ensure they are implemented consistently across products.
• Contribute to, govern, and evolve scalable design systems, patterns, and best practices across platforms—ensuring components, tokens, and documentation are “AI‑ready” for design‑to‑code workflows.
• Use AI tools to streamline design workflows (research synthesis, content and UX copy, documentation, design QA) while maintaining a critical eye for quality, bias, and brand alignment.
• Navigate ambiguity and rapidly changing AI capabilities; balance long‑term strategic investments with near‑term iterative delivery to ensure outcomes meet both user and business needs.

Qualifications

• Bachelor’s or Master’s in Design or equivalent experience.
• 9+ years in UI/UX or product design with a portfolio showing end‑to‑end product work and strong visual/interaction design across Web and Android.
• Expert proficiency in Figma (components, variants, auto‑layout, tokens, Dev Mode) and experience working with design systems at scale.
• Working knowledge of front‑end fundamentals (HTML/CSS, component/state thinking; React or similar) to read and lightly edit UI code and review AI‑generated output.
• Understanding of how Figma components map to React/Vue components and how design tokens map to CSS/Tailwind, including implications for design‑to‑code and AI tooling.
• Experience using AI tools in the design workflow (e.g., generating UX copy, exploring layout alternatives, creating documentation, or quality‑controlling AI‑generated assets).
• Proven experience contributing to and evolving design systems, patterns, and frameworks—and implementing them directly in design and prototyping tools.
• Demonstrated ability to mentor designers, influence cross‑functional partners, and navigate ambiguity while balancing long‑term strategy with pragmatic execution.

#LI-BN1

We’re looking for a Product Designer, AI to be the connective tissue between Product Design and Engineering. This role sits at the intersection of AI, UX, front‑end implementation, and systems thinking: you turn Figma into robust, reusable code, shape our design system in production, and lay the technical foundations that allow the Design organization to scale.

You’ll build interactive, high‑fidelity prototypes and production‑ready UI components, using AI‑assisted tools to accelerate exploration, prototyping, and iteration. You’ll partner closely with product designers, engineers, and product managers to bring ideas to life quickly, test them with users, and translate strong design intent into scalable implementation and a reliable design‑to‑code pipeline.

This role is onsite based at Shift4's location in Tampa, FL.

Responsibilities

Bridge design and engineering

• Translate design specs, components, and interaction patterns into high‑quality front‑end implementations that can be adopted by engineering teams.
• Work closely with designers to refine interaction details, states, and edge cases, then express them as code, stories, and clear usage guidelines.
• Collaborate with engineers to ensure prototypes align with technical constraints and can transition smoothly toward production.

Prototyping and AI‑assisted workflows

• Build high‑fidelity, interactive prototypes using a mix of design tools, AI prototyping tools (e.g., Claude‑style assistants, Replit, Figma AI), and code.
• Use AI‑assisted tools to rapidly explore ideas, generate UI logic, scaffold components, and iterate faster while maintaining implementation quality and consistency.
• Support UX research by preparing realistic prototypes for testing and iterating quickly based on user feedback and data.

Design System in Code

• Build and maintain the coded design system (components, tokens, utilities) in partnership with design system owners and front‑end leads.
• Ensure a tight mapping between Figma and code so components, variants, and tokens in Figma have clear, predictable equivalents in React/Vue and CSS/Tailwind.
• Establish standards for accessibility, performance, and theming within the component library, and ensure these standards are upheld across teams.

Foundations, tools, and workflows

• Set up and evolve tools, workflows, and repository structures that designers rely on for design‑to‑code (e.g., Storybook, design system sites, sandboxes, playgrounds).
• Define foundational conventions (naming, file structure, contribution guidelines, review processes) that make it easy for designers and engineers to extend the system.
• Partner with platform and DevEx teams to integrate design system components into product repos and CI/CD workflows.

Collaboration and enablement

• Pair with designers to upskill them on implementation realities and with engineers to deepen their understanding of design intent and UX quality.
• Support the adoption of AI prototyping tools and AI‑driven workflows within the design team, helping designers build confidence and fluency with new technologies.
• Create documentation, examples, and “how‑to” guides that help product teams use and extend the design system correctly.

Qualifications

• 8+ years of experience in product design engineering, UX engineering, design technology, UI engineering, or a similar hybrid role with strong knowledge
  of AI tools to accelerate design and development workflows, and interest in shaping how they’re used in design‑to‑code.
• Strong understanding of product design principles, UX patterns, and interaction design, with examples of complex product workflows.
• Strong proficiency in modern front‑end technologies: HTML, CSS, JavaScript/TypeScript, and a component framework such as React.
• Demonstrated experience implementing and maintaining a component library or design system in production.
• Comfortable working in Figma (or equivalent) and mapping design structures (components, variants, tokens) to code architectures.
• Experience building prototypes that go beyond click‑throughs (real data, logic, interactions, and edge cases).
• Experience collaborating closely with product designers, engineers, and product managers to ship user‑facing features in cross‑functional, Agile teams.
• Strong communication skills in English both written and verbal an with the ability to explain both design and technical decisions clearly to diverse stakeholders.
• Experience with design systems and component libraries, including contribution and governance.
•  

Nice‑to‑have

• Experience in a SaaS or payments/fintech environment with complex, data‑heavy interfaces.
• Familiarity with mobile platforms (Android; Kotlin a plus).
• Experience with documentation tools (Storybook, MDX, internal component galleries) and design system governance.
• Comfort with basic backend concepts and APIs sufficient to wire up realistic data into prototypes and component examples.
• Experience exploring and prototyping new interaction models, including AI‑assisted user flows, automated tasks, agent‑based experiences, voice interactions, or hardware‑connected interfaces.

#LI-BN1

What You’ll Be Owning:

We are seeking a senior-level Data Scientist to design, develop, and deploy advanced data-driven applications in support of mission-critical environments. The ideal candidate operates independently with minimal oversight, delivers production-grade solutions, and understands how to translate operational requirements into scalable, secure solutions.

This role blends full-stack Python development, geospatial analytics, dashboarding, DevSecOps practices, and familiarity with Intelligence Community (IC) and DoD environments.

What You Must Have:

• Active TS/SCI Clearance is required with the ability to obtain a CI Poly. 10+ years of relevant experience. (A combination of years of experience & professional certifications & education can be used in lieu of years of experience)
• Expert-level proficiency in Python and demonstrated experience building scalable, production-ready applications.
• Experience querying and integrating web APIs to retrieve, normalize, and operationalize data.
• Proficiency with at least one Python web framework (Flask, FastAPI, Django, or similar).
• Experience developing interactive data visualizations using Plotly, Seaborn, Matplotlib, Bokeh, or comparable tools.
• Experience building dashboards and analytic interfaces using Dash, Streamlit, Panel, Tableau, or similar platforms.
• Ability to develop basic web interfaces using HTML, CSS, and JavaScript.
• Strong SQL skills and experience querying relational databases.
• Experience using Git-based version control platforms such as GitLab or GitHub.
• Familiarity with containerization technologies (e.g., Docker) and deploying containerized applications.
• Working knowledge of DevSecOps principles and secure software development practices.
• Proficiency with geospatial processing frameworks such as GDAL or ArcPy.
• Proficiency with GIS desktop software such as ArcGIS Pro or QGIS.
• Ability to write clear, concise technical documentation related to software systems and automated workflows.
• Ability to operate independently at a senior level with limited oversight.
• Familiarity with Activity Based Intelligence (ABI), All-Source, or Multi-INT analysis environments.
• Familiarity with USSOCOM and broader U.S. military organizational structures.
• Familiarity with common Intelligence Community (IC) data repositories.

#LI-GM1

About the Role

You own our marketing technology stack — lifecycle infrastructure that powers email and SMS programs, and tracking systems that keep paid media attribution honest.

You'll design and maintain the systems that let a lean, AI-powered marketing team move fast and measure accurately. That means Iterable journeys and CDP audiences that run lifecycle programs on autopilot, a conversion tracking layer that stays clean across every ad platform, and automation that eliminates manual work from campaign launches to performance monitoring. You'll also drive cross-functional initiatives with Engineering, Product, and Growth Science to get critical tracking and infrastructure work prioritized. Senior IC role, no direct reports.

What You'll Do

1. Lifecycle Platform & Campaign Infrastructure

• Own Iterable end-to-end: configuration, journey architecture, lifecycle triggers, and audience management for welcome, nurture, and re-engagement programs.
• Manage our CDP (Segment Personas): define audience segments, maintain governance and naming conventions, and work with Engineering to ensure data flows to Iterable cleanly.
• Build AI-powered email and SMS template systems — modular, dynamic, and populated by AI at scale — so our lifecycle team can ship programs without relying on agencies or one-off builds.
• Train the team on platform capabilities and self-serve campaign creation so the lifecycle lead can focus on strategy, not production.

2. Conversion Tracking & Attribution

• Own Google Tag Manager and our Segment event taxonomy. Partner with Engineering on event tracking implementation, maintain event taxonomy documentation, and troubleshoot conversion data gaps across ad platforms.
• Partner with Engineering to implement and verify CAPI, enhanced conversions, and server-side tracking setups. You drive requirements, validate implementation, and own ongoing QA — Engineering builds it.
• Escalate and drive Engineering/Product prioritization when tracking infrastructure needs investment.

3. Automation, Tooling & Experimentation

• Build automated budget pacing alerts, performance anomaly detection, and campaign QA workflows (broken links, UTM validation, tracking checks) for both paid and lifecycle programs.
• Use Claude, Python, Gumloop and AI tools to build self-serve workflows that eliminate manual operational work across the team. Train team members on AI tools for content generation, analysis, and self-serve campaign creation.
• Partner with Growth Science on budget allocation analysis, channel decisions, measurement planning, and incrementality testing.

What You'll Need

Technical Skills:

• Expert in Iterable, Braze, or comparable ESP at enterprise scale (millions of sends)
• Strong HTML/CSS for responsive email templates; comfortable reading JavaScript
• Experienced with CDP platforms (Segment Personas or similar)
• Working knowledge of GTM, CAPI, enhanced conversions, and server-side tracking
• Proficient with Python scripting and no-code automation tools (Gumloop, Make, Zapier)
• Expert with AI tools (Claude, Cursor) for generating code, templates, and analysis
• Proficient in SQL for campaign analysis and troubleshooting

Experience:

• 5–7+ years in marketing operations, with primary depth in lifecycle/email platform ownership at scale
• Track record building infrastructure — not running campaigns — that measurably increases team velocity
• Proven ability to drive data infrastructure through Engineering and Product without direct authority
• Comfortable spanning acquisition and lifecycle — you understand how performance marketing and lifecycle programs interact

Mindset:

• Infrastructure builder: you design systems that eliminate entire categories of manual work
• AI-native: you use AI tools daily — for coding, content, analysis, and problem-solving
• High-agency IC: you architect solutions, prototype independently, and build them yourself

Bonus Points

• High-consideration, high-value transactional businesses (real estate, automotive, financial services)
• Amplitude or Optimizely experimentation platform experience
• Figma for prototyping templates
• Analytics engineering or data visualization (Looker, Mode, Tableau)
• Segment CDP, mobile push, or in-app messaging experience

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

FSR Analyst

Minimum Secret Clearance Required

Locations: 

• Miami FL,
• Bragg NC,
• Vandenberg CA,
• CO Springs CO,
• Hawaii,
• Las Vegas NV,
• Newport News VA,
• San Diego CA,
• Camp Lejune NC,
• Washington DC,
• Shreveport LA
• Jacksonville FL,
• Tucson, AZ
• Fort Walton Beach, FL
• San Francisco, CA
• Juneau, Alaska

PVM, Inc. is looking for a skilled and experienced Field Service Representative (FSR) Analyst to join our team. In this role, you will partner with implementation teams to design, develop, and deploy advanced technical solutions that address our customers' most complex challenges. As an FSR Analyst, you will work directly with analysts to train and mentor users, troubleshoot technical issues, and create innovative use cases. Whether supporting users on-site worldwide or collaborating with colleagues in our offices, you will be instrumental in driving success and delivering meaningful results.

Responsibilities

• Deliver one-on-one desk-side training to analysts.
• Conduct classroom training sessions for analysts and operators.
• Support the Help Desk by addressing user inquiries and collaborating with the engineering team to resolve technical issues.
• Provide the engineering team with user feedback to enhance the product.  

Requirements

• Minimum of Secret Clearance
• Experience fusing intelligence capabilities in support of operations.

• Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry is a plus.
• Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner.
• Ability to travel domestically and internationally 25% of the time.
• Ability to work independently and as part of a team.
• Strong knowledge of Excel.
• Military/Special Operation/Law Enforcement experience is a plus.

Tools

• Technical background with working knowledge of HTML, Ruby, Python and/or Java, as well hardware, networks, and server administration.

• Technical background with working knowledge of Python, Java and/or JavaScript/Typescript.

• Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry a plus.
• Strong knowledge of Excel

Skills

• Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
• Ability to travel domestically 25% of the time if needed
• Ability to work independently and as part of a team.

Why PVM?

At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth.

PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal, and are focused on taking on our clients’ missions as our own to make a difference in the communities we serve.

PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.  

JOB OVERVIEW

 We are seeking a passionate Junior UI/UX to help design intuitive, visually appealing, and user-centered digital experiences. You will collaborate with product owners, developers, and senior designers to transform concepts into engaging interfaces that delight users. The role will be based in Orlando, FL and is an in-office position.

RESPONSIBILITIES

• Assist in designing and improving web and mobile interfaces with a focus on usability and aesthetics.
• Create wireframes, user flows, prototypes, and design mockups.
• Participate in user research and usability testing to gather feedback and insights.
• Collaborate with developers to ensure accurate implementation of design specifications.
• Maintain and expand the design system, ensuring consistency across all digital products.
• Support in preparing and presenting design proposals to stakeholders. 

REQUIRED QUALIFICATIONS 

• Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience). 
• Basic understanding of design principles, typography, color theory, and responsive design.
• Proficiency in design tools such as Balsamiq, Figma optional Adobe XD, Sketch, or Photoshop/Illustrator.
• Familiarity with prototyping and collaboration tools (e.g., FigJam, InVision, Miro).
• Good grasp of UX research methods and ability to interpret user feedback.
• Attention to detail, creativity, and willingness to learn from senior designers.
• Basic knowledge of HTML/CSS is a plus. 

PREFERRED QUALIFICATIONS 

• Strong curiosity about emerging design trends and technologies.
• Ability to communicate design concepts clearly and effectively.
• Team-oriented mindset with openness to feedback and iteration.
• Portfolio demonstrating UI/UX design work (academic, personal, or professional). 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Full Stack Developers support in the development, expansion and maintenance of our unique and innovative cybersecurity software. They will be responsible for, but not limited to:

• Guide the technical direction and implementation of product requests into large-scale end to end solutions 
• Collaborate with the product, QA, and other developers to release robust code that satisfies client expectations and feature criteria. 
• Ship well-tested, maintainable, reliable and secure code that keeps the user’s best interest in mind. 
• Help fix bugs, defects, poor feature implementation, and production issues as they occur. 
• Conduct code reviews, write maintainable documentation, and implement complex bug fixes with security and a Zero Trust mentality in mind. 
• Mentor their fellow developers, grow their skills, and improve as a team by sharing expertise. 
• The role will be based in Orlando, FL and is an in-office position.

REQUIRED QUALIFICATIONS

• 5+ years of industry experience working as a Full Stack Developer
• Experience building and integrating REST APIs with .NET Framework 
• Experience with SQL, creating and maintaining indexes, stored procedures and tables 
• Specialization in JavaScript, HTML, and CSS with modern JavaScript frameworks (React, Angular or Vue) 
• Proven history with server-side software development and front-end architecture 
• Experience working with other Software Developers on new products as they are designed 
• Proficient writing and maintaining feature documentation and conducting code reviews
• Highly analytical with ability to propose new ideas and designs 
• Strong written and verbal communication skills 

PREFERRED QUALIFICATIONS IN

• Experience with .NET Core 6 or 8 
• Experience with Angular 14+, working with Standalone Components, Signals, and Built-in Control Flow 
• Good understanding of CSS Preprocessors (SASS, LESS, etc)
• Experience with modern testing frameworks (Jest, Cypress, Mocha, Chai) 
• Familiarity with A/B Testing
• Experience working with Docker 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.