Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are seamlessly embedded into the shopping journeys of 6,000+ retailers, helping merchants grow their businesses while enabling customers to enjoy a frictionless shopping experience. Today, 440+ people work at Inbank across Estonia, Latvia, Lithuania, Poland, and the Czech Republic, building innovative financial solutions for the future of commerce.

At Inbank, our people are our greatest asset - and the technology they rely on every day must be seamless, scalable, and secure by design.

As we continue our ambitious growth and commitment to operational excellence, we are evolving our internal IT function. We are looking for a Workplace Services Lead to take ownership of our internal IT operations and lead a team of 8. In this role, you will drive a shift toward a proactive, service-driven model focused on identity ownership, user experience, and operational resilience.

This is a high-impact opportunity to shape how our teams work across the organization. You will collaborate closely with our Security, Infrastructure, Product & Engineering, and HR teams to ensure robust operational security, compliance, and lifecycle management across workplace devices, SaaS platforms, and user identities.

What you’ll be doing?

• Lead and grow the team: Manage, mentor, and develop a team of 8 while setting clear priorities and driving high service standards. Own the internal IT budget and ensure smart, value-driven investments.
• Own and evolve IAM: Lead and scale our identity and access management setup, covering SSO, SAML, SCIM, OAuth, LDAP, and APIs. Implement strong access controls, including PAM, least-privilege principles, and regular access reviews.
• Strengthen security and compliance: Work closely with Security and Infrastructure teams to implement strong controls, including DLP, and ensure compliance with regulatory and audit requirements.
• Manage incidents and reduce risk: Lead structured incident management, focusing on root cause analysis, recovery, and continuous improvement.
• Stay hands-on with technical operations: Support complex issues by analyzing logs and data, making backend fixes, and assisting with releases. Act as a bridge between IT, Product, and Engineering.
• Drive automation and scalability: Identify and implement automation opportunities - from scripting to AI-driven workflows - to improve efficiency and future-proof internal IT.
• Oversee workplace technology across locations: Manage devices, office networks, and workplace tech across multiple countries, ensuring everything is secure, compliant, and runs smoothly.
• Optimize SaaS and vendors: Take ownership of our SaaS ecosystem - reduce waste, manage renewals, and ensure vendors meet performance expectations.
• Create a seamless employee experience: Partner with HR to ensure employees are fully equipped from day one - devices ready, access in place. Own the full identity lifecycle (joiner, mover, leaver).

Ideally, you would have:

• IT leadership experience: 5+ years in Internal IT, Workplace Engineering, or Service Management, including team leadership & budget ownership.
• IAM expertise: Strong hands-on experience with identity providers, SSO, SAML, SCIM, OAuth, LDAP, provisioning, and access controls.
• Security mindset: Knowledge of endpoint security, MDM, DLP, and relevant compliance standards.
• AI & Automation awareness: Familiarity with AI tools and workflow automation in a corporate environment.
• SaaS know-how: Experience managing platforms like Google Workspace, Atlassian, and Slack.
• Commercial thinking: Experience with vendor management, license optimization, and IT procurement.
• Problem-solving skills: Structured, scalable approach to incidents, risk, and operational challenges.
• Strong collaboration skills: Clear communicator, comfortable working across teams; regulated industry experience is a plus.

Why you’ll enjoy working here?

• The chance to shape and modernize the internal tech environment of a growing fintech, with real ownership and impact.
• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway, we’d be happy to explore the fit with you.

We are looking for a Global Merchant Operations Manager to join Bolt Food’s Merchant Operations team. This role is focused on driving performance improvements across markets in Europe and Africa by working collaboratively with both local and HQ teams to meet delivery objectives.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

The Merchant Team brings together Sales, Merchant Success, Commercial Enablement, Enterprise Partnerships, and Merchant Operations.

As Global Merchant Operations Manager, you will play a key role in shaping Bolt Food’s Merchant Operations function in a fast-paced, dynamic environment. We are looking for someone proactive, data-driven, and highly structured in their approach to problem-solving. Strong attention to detail, excellent prioritization skills, and the ability to manage multiple projects and stakeholders effectively are essential for success in this role.

• Stakeholder Management: Collaborate with HQ teams (Sales, Account Management, Operations, Product, Marketing, Compliance, Procurement) and local Merchant Operations teams to resolve complex operational challenges.
• Vendor Management: Managing and directing a large external workforce of +50 contractors across 15 countries and languages.
• Scaling and Workflow Improvement: Review current processes and SOPs, design scalable workflows, and streamline team efficiency. Centralize, automate, and standardize lower-value tasks to enable local teams to focus on high-impact activities.
• App Curation & Photography: Research and deploy best-in-class solutions to enhance in-app content and photography quality, driving higher user conversion rates.
• Ownership of Merchant Metrics: Take responsibility for improving key operational metrics like photo coverage, image quality, menu-to-checkout conversion, onboarding and activation speed, and team efficiency. Deploy solutions globally to boost performance.
• Performance Management: Monitor and optimize key performance metrics (efficiency, productivity, timing) for Merchant Operations teams worldwide to ensure scalability and effectiveness.

• You have a Bachelor’s or Master’s degree in Business Administration, Logistics, Operations, or a related field.
• You have experience in Operations, Marketplaces, High-Growth Startups, or similar fields.
• You have strong analytical skills, with a proven ability to use data to make informed decisions.
• You have excellent organizational and project management capabilities, with the ability to handle multiple priorities and projects effectively.
• You have strong communication and writing skills in English.
• You are willing to travel across Europe and Africa and relocate to Estonia.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a Procurement Technology and Excellence Manager to join our team in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

This role sits at the heart of our procurement transformation, focused on building scalable processes, improving efficiency, and driving better decision-making through data. 

You’ll shape how procurement operates end-to-end, from tools and policies to insights and capability building,  helping the function deliver real impact across the business.

• Design and maintain procurement policies, SOPs, templates and process frameworks to keep them current, compliant and actually used by the teams.
• Lead efficiency and continuous improvement initiatives across the end-to-end procurement process, including data quality improvements, user experience improvements, spend visibility, etc.
• Develop reporting and analytics capabilities, design and build dashboards, KPIs that give senior leadership a clear and honest picture of procurement performance and business contribution.
• Own the procurement tools roadmap and work together with other functions to define development priorities, describe user stories and technical requirements, make sure data flows end-to-end through integrations.
• Lead or support assigned workstreams within the broader procurement transformation programme.
• Own the procurement knowledge base, build and run a skills and competencies program for both the procurement team and the wider organisation.

• You have extensive experience in procurement, procurement operations or process excellence and a genuine understanding of how indirect procurement works end-to-end.
• You have hands-on experience with procurement technology platforms (for example Zycus, Coupa, Ariba or similar), understanding of system integrations and data flows between procurement and finance systems.
• You have strong analytical skills with the ability to build dashboards and translate data into a coherent story for senior stakeholders.
• You have experience owning or contributing to a tools or systems roadmap, defining process and technical requirements and working effectively with technical teams to bring ideas into reality.
• You have a track record of driving process improvement and change in a fast-moving, cross-functional environment.
• You have strong documentation instincts and a tendency to see a messy process and immediately want to write the SOP.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.