In a nutshell 

Please note our final application deadline is Sunday 24th May.

Are you (almost) graduated and looking to make a significant impact in a dynamic, fast-growing environment? Join us on a journey to shape the future of grocery shopping!

During this Fast Track to Leadership program, you’ll dive into all operational aspects of Picnic. We’ll coach you to become a true leader in one of our Fulfilment Centers and teach you to supervise 100+ people per day. Additionally you will get more and more project responsibility over time, helping to increase the overall efficiency in our FC’s and supply chain. You can take complete ownership over those projects, but don’t worry, it’s OK to make mistakes!

You will develop your soft skills through training sessions and on the job learning, related to topics such as: providing constructive feedback, getting to know your own leadership style, and managing projects from A to Z. Next to that you will improve your hard skills by the use of our tech and analytical tools.

What you’ll do

Traineeship Year 1: Building expertise and leadership skills 

• Onboarding: One-month immersive training with fellow trainees, workshops, real improvement cases, and site visits to expand your network and supply chain knowledge.

• Operational Management: Rotate through leadership roles in Fulfilment, receive mentorship, and take ownership of operations within two months..

• Analytics: Use floor insights to lead improvement projects, boost efficiency, and customize your development with your team lead.

• Leadership: Become a team lead at your FC, receive training on delivering feedback, recruit new employees, and develop your people skills.

Traineeship Year 2: Leading for impact

• International experience: Opportunity to work at an international Fulfilment Centre (e.g., Paris, Berlin, Hamburg), sharing insights and learning from global teams. 

• Taking ownership: Engage in larger projects covering various aspects of our supply chain, such as optimizing purchasing orders or supporting the launch of new automated FCs or DCs. Leverage your insider knowledge and data-driven project management skills to elevate Picnic's supply chain to the next level. 

Future Opportunities: upon completing the Fast Track to Leadership program, you can step into the role of an experienced Operations Manager or explore various supply chain leadership options within Picnic.

About you

• You are a Master's degree graduate with a specific interest in logistics and supply chain

• You have 0-2 years of full-time work experience

• You gained your first leadership experience with for example a board year, committee work, or voluntary projects

• You're fluent in English

• You possess strong analytical skills making you able to quickly grasp numerical data

• You're ready for a hands-on, operationally-focused role

• You do not shy away from early morning supervisor shifts

• You're eager to make an impact and grow in an innovative company

• You have an EU working permit

Picnic Perks  

You'll receive a competitive compensation package, including:

• 25 vacation days per year to recharge your batteries

• The option to lease a car

• Breakfast and lunch (or dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations

• A flexible company pension plan called “Doenpensioen” at a.s.r.

• Picnic laptop and smartphone

• An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!

• The chance to work in an international environment with motivated team members & legendary company events

• Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

Important dates

• Start Traineeship: September 2026

• Final application deadline: Sunday 24th May

• The Selection Day takes place on Tuesday 9th or Wednesday 10th June 2026

The application process

1. Apply with your resume (CV) and your video pitch

            Instructions video pitch:

                 - Introduce yourself in a short video in English and let us know why you are the best match for this position! Please share a link to the video with us (YouTube, WeTransfer, Drive etc.).

                 - Keep it short and spontaneous, max. 2 minutes

                 - No fancy editing skills required: Grab your phone or webcam and let's do this!

                 - Introduce yourself and tell us why you should be one of the Fast Track participants

                 - Explain to us why you are motivated to work in a warehouse environment!

                 - E-mail us if you have any questions regarding the video

2. Online assessment and video pitch (if you hadn't sent it already)

3. Virtual interview

4. Selection Day

If selected you will receive your offer by the middle of June, then you can enjoy your summer and start fresh with Picnic in September 2026! 🚀

Do you have any remaining questions, or would like a coffee chat with a current Fast Track to Leadership Trainee? Feel free to contact recruiter Kate via email (kate.conboye@teampicnic.com) or LinkedIn.

Want to do some additional research?

We will host a webinar all about our Traineeship on LinkedIn on Tuesday 21st April at 17:00. You can sign up to watch this webinar using the following link: Picnic Webinar.

Check out the Fast Track from the viewpoint of some of our current and past Trainees on YouTube here or read though an interview with one of our current trainees to understand his experience of our traineeship here! You can also check out our YouTube page so you can get a good impression of what it is like to work at Picnic.

For this program, you will receive a full-time job offer based one of our Fulfilment Centres in The Netherlands (Utrecht, Rotterdam, Eindhoven, Zwolle, Heerenveen, Geldermalsen).

📍 Eindhoven HQ (Hybrid: 3 days in office)

This Is What You Say At Parties 👋

At Sendcloud, we make global shipping easier. Our all-in-one SaaS platform helps e-commerce businesses automate and improve their shipping, so they can grow without the usual hassle. With 25,000+ customers across Europe and a fast-growing product, design plays a big role in shaping experiences that actually make a difference.

As a Senior Product Designer, you take ownership of complex product areas from start to finish. You turn unclear problems into simple, well thought out experiences that people can rely on every day. You’ll work on the Merchant Experience within our Intelligence domain, where data, automations and agents come together to help merchants work smarter with less effort. Together with Product, Engineering and other designers, you raise the bar for quality, influence decisions across teams, and make sure the work has real impact.

What you will do in this role 🧐

In this role, you design intelligence-driven product experiences that help merchants ship smarter and with less friction. You’ll work on features where complex data, automations and agents need to feel simple, predictable and clear. The work covers your domain end to end, from shaping the problem to delivering a polished solution, and connects to the wider Sendcloud platform through close collaboration with other teams.

Design sits close to the product. You’ll work day to day with product managers and engineers to explore problems, question assumptions and turn insights into solutions that scale. Research, prototyping and data are part of your process to test ideas early and avoid unnecessary rework later.

You take ownership of the full design process. That means defining problems clearly, handling dependencies across teams and making smart trade offs along the way. You connect what you design to real outcomes and adjust when results are not where they should be.

You also work on experiences that involve data, automations and intelligent behaviour. That means thinking about clarity, predictability and edge cases from the start. You use modern tools, including AI in your own workflow, to move faster without losing quality. Beyond your own work, you help raise the bar across the team. You contribute to the design system, share feedback and help others improve. You look beyond your own scope and help keep the overall experience consistent and easy to understand. 

What we’re looking for ✨

• Proven experience as a Senior Product Designer within a product organisation
• A strong portfolio demonstrating end-to-end ownership — from problem framing to delivery — with clear evidence of measurable experience outcomes
• Experience owning complex product areas or domains
• Ability to define problems clearly, challenge solution requests and translate them into effective, scalable solutions
• Strong UX and UI fundamentals, including interaction design, information architecture and high-quality visual craft
• Experience using research, prototyping and data to validate decisions and reduce risk before and during delivery
• Strong collaboration skills, with the ability to work closely with product managers and engineers and influence decisions beyond your immediate team
• Strong experience with modern design tools, such as Figma, for flows, high-fidelity design and prototyping
• Solid understanding of information architecture and how to structure complex systems
• Good understanding of how web products are built, including technical constraints and feasibility
• Clear, thoughtful communicator who is open to feedback and comfortable taking ownership

Nice to haves 😊

• Experience designing complex B2B platforms at scale
• Background in e-commerce, logistics or shipping-related domains
• Experience applying AI in product experiences or workflows

Why join Sendcloud? 🎉

• A competitive salary matching your experience
• Hybrid working model with flexibility and trust
• €500 budget to set up your home office
• 28 vacation days on a full-time basis + an extra day off around your birthday 🎂
• A 4-week paid sabbatical every 3 years 🏝️
• Annual personal development budget of €2,000 to invest in your growth 🎓
• Access to our in-house gym, weekly Bootcamp 🏋️
• Pension plan and health insurance discount
• Travel compensation and access to various employee discount programs

🚀 The Short Pitch

Sendcloud is the leading shipping platform in Europe, and our carrier network is the backbone of that success. As we move toward a high-growth, data-driven future, we are evolving how we manage these critical relationships. We are looking for a Carrier Partnerships Manager for DACH (formerly Strategic Alliance Manager).

This isn't a traditional purchasing job. You will be the operational and commercial owner of our DACH carrier portfolio (in collaboration with our co-founder and our Head of Carrier Partnerships), managing some of our most significant partnerships in a market that accounts for a large share of our €150M annual spend. You will transition these relationships from simple rate-card discussions to sophisticated, long-term strategic alliances focused on Total Cost of Ownership (TCO) and margin sustainability.

🧐 The Role

As the Carrier Partnership Manager for DACH, you are the primary architect of our home market carrier strategy. Reporting to the Head of Carrier Partnerships, you sit at the heart of our Strategic Alliances team.

Your mission is to move away from the yearly negotiation grind and instead build a stable, scalable economic engine. You will manage the full lifecycle of our DACH carrier partners, from high-stakes negotiations and multi-year contract structuring to ensuring that our operational costs (surcharges, cost leakage, and indexation) are fully transparent and optimised. You will act as the critical bridge between our DACH Sales/CS(M) teams and our carrier partners, ensuring that our product remains the most competitive in the region.

🎯 What you’ll do

• Own the Total Cost of Ownership for DACH: You are responsible for the real cost of shipping. This means moving beyond just the label price to actively manage surcharges, credit lines, and address cost leakage within DACH.
• Drive Strategic Partnerships: Manage the entire life cycle of carrier partnerships and support (and in due time: lead) negotiations with major DACH carriers (e.g., DHL and DPD) to secure multi-year agreements and clear indexation frameworks that provide long-term predictability. 
• Build Relationships: Actively develop and manage key executive relationships with strategic partners on various levels within their organization (from Account Manager to C-level).
• Operational Value Realisation: Ensure that carrier partnerships actually deliver value. You’ll tackle operational reliability and service issues that impact direct customer satisfaction and margin quality. 
• Carrier Strategy: You are responsible for developing, overseeing and executing your carrier partnership strategy with all carriers in the DACH region. Setting the strategy and executing actions that will drive revenue growth based on our partnership with DACH carriers
• Internal Advocacy: Act as the voice of DACH carrier within Sendcloud. You will ensure that all relevant teams (Product, Engineering, Sales, Marketing, Finance CS(M), etc.) understand DACH-specific requirements.
• Data-Driven Negotiation: Utilise volume and performance data to build leverage, ensuring we grow with the right partners at the right margins.

✅ What you bring to the table

• DACH Market Native: You have a deep understanding of the logistics and carrier landscape in Germany & Austria. You know the players, the industry, and the rules of the game.
• Solution Driven: You enjoy spending time in DACH market to understand carrier problems and find innovative solutions for our growth 
• Proactive: You are proactive in identifying new market opportunities for Sendcloud with our carriers

Communication: You are able to communicate in a clear, direct and professional way. You enjoy networking at events. You are a native German speaker and fluent in English (written and spoken). 

• Negotiation Mastery: You are a seasoned negotiator (or are willing to become one) who moves past us vs. them to find win-win multi-year structures.
• Analytical Skills: You don't just look at rates, you look at the total costs.
• Relationship Management: You have intrinsic motivation to connect with people in order to drive the business forward in the right direction
• Commercial Sophistication: You understand how carrier costs directly impact Sales, CSM, and ultimately, our Profit & Loss statements.

Location: Eindhoven HQ (3-5 days a week in Eindhoven)

🚀 The Short Pitch

Sendcloud is the leading shipping platform in the Benelux, and our carrier network is the backbone of that success. As we move toward a high-growth, data-driven future, we are evolving how we manage these critical relationships. We are looking for a Carrier Partnerships Manager for the Benelux (formerly Strategic Alliance Manager).

This isn't a traditional purchasing job. You will be the operational and commercial owner of our Benelux carrier portfolio (in collaboration with our co-founder, Sabi), managing some of our most significant partnerships in a market that accounts for a large share of our €150M annual spend. You will transition these relationships from simple rate-card discussions to sophisticated, long-term strategic alliances focused on Total Cost of Ownership (TCO) and margin sustainability.

🧐 The Role

As the Carrier Partnership Manager for the Benelux, you are the primary architect of our home market carrier strategy. Reporting to the Chief Commercial Officer, you sit at the heart of our Strategic Alliances team.

Your mission is to move away from the yearly negotiation grind and instead build a stable, scalable economic engine. You will manage the full lifecycle of our Benelux carrier partners, from high-stakes negotiations and multi-year contract structuring to ensuring that our operational costs (surcharges, cost leakage, and indexation) are fully transparent and optimised. You will act as the critical bridge between our Benelux Sales/CS(M) teams and our carrier partners, ensuring that our product remains the most competitive in the region.

🎯 What you’ll do

• Own the Total Cost of Ownership for Benelux: You are responsible for the real cost of shipping. This means moving beyond just the label price to actively manage surcharges, credit lines, and address cost leakage within the Benelux.
• Drive Strategic Partnerships: Manage the entire life cycle of carrier partnerships and support (and in due time: lead) negotiations with major Benelux carriers (e.g., PostNL, DHL, DPD, Bpost) to secure multi-year agreements and clear indexation frameworks that provide long-term predictability. 
• Build Relationships: Actively develop and manage key executive relationships with strategic partners on various levels within their organization (from Account Manager to C-level).
• Operational Value Realisation: Ensure that carrier partnerships actually deliver value. You’ll tackle operational reliability and service issues that impact direct customer satisfaction and margin quality. 
• Carrier Strategy: You are responsible for developing, overseeing and executing your carrier partnership strategy with all carriers in the Benelux region. Setting the strategy and executing actions that will drive revenue growth based on our partnership with Benelux carriers
• Internal Advocacy: Act as the voice of the Benelux carrier within Sendcloud. You will ensure that all relevant teams (Product, Engineering, Sales, Marketing, Finance CS(M), etc.) understand Benelux-specific requirements.
• Data-Driven Negotiation: Utilise volume and performance data to build leverage, ensuring we grow with the right partners at the right margins.

✅ What you bring to the table

• Benelux Market Native: You have a deep understanding of the logistics and carrier landscape in the Netherlands & Belgium. You know the players, the industry, and the rules of the game.
• Solution Driven: You enjoy spending time in the Benelux market to understand carrier problems and find innovative solutions for our growth 
• Proactive: You are proactive in identifying new market opportunities for Sendcloud with our carriers
• Communication: You are able to communicate in a clear, direct and professional way. You enjoy networking at events. You are a native Dutch speaker and fluent in English (written and spoken).
• Negotiation Mastery: You are a seasoned negotiator (or are willing to become one) who moves past us vs. them to find win-win multi-year structures.
• Analytical Skills: You don't just look at rates, you look at the total costs.
• Relationship Management: You have intrinsic motivation to connect with people in order to drive the business forward in the right direction
• Commercial Sophistication: You understand how carrier costs directly impact Sales, CSM, and ultimately, our Profit & Loss statements.

You live by our core values:

• 💩 No bullshit: Honest, transparent, and real—even when it’s tough.

• 🎯 Grow & Win: Always learning, always improving.

• 🎠 Have fun: Be yourself and enjoy the ride with a team that’s got your back.

Benefits 🎉

• A flexible hybrid working model and a dedicated 500€ budget to set up your home office 🏠  

• A good base salary that grows with the company and your accomplishments

• An additional bonus agreement based on team performance

• After 3 years of employment, you get a sabbatical of 4 weeks from us

• Keep growing with a study budget of €2000,- per year!

• Stay fit in our Sendcloud gym and weekly bootcamp sessions!

• Pension scheme

• Discount on health insurance

• Access to many different discount programs, shop til you drop! 🛍

Presence in Eindhoven: As this role manages our core market, you thrive being at our HQ 3-5 days a week, collaborating closely with the Benelux commercial teams, business control teams, product teams and the CCO.

 📍 This position is based in our HQ in Eindhoven (Hybrid work model: at least 2-3x a week at the office)

Your mission (should you choose to accept it) 🎯

As a Customer Support Consultant at Sendcloud, you’re more than a problem-solver; you’re a guide, a coach, and sometimes even a tech magician 🪄 for our customers. Every day, you’ll help our B2B e-commerce customers navigate a variety of challenges, from software questions to shipping logistics and financial matters. Never a dull day!

You’ll interact with customers across multiple channels; calls, chats, and tickets, and ensure every interaction is professional, helpful, and human. You don’t like to just give answers; you empower customers to make confident decisions on their own, transforming them into true shipping experts. 👨‍💻

But your role isn’t just reactive. We love ideas, and you’ll be encouraged to spot patterns, suggest improvements, and help shape how we deliver world-class customer experiences. 💡Based on your interests, you’ll also get opportunities to grow, develop new skills and when you’re ready; explore areas like process optimization, product knowledge, or areas like training and quality assurance. 

Why join us? 🧐

Joining Sendcloud means stepping into a place where learning and fun go hand in hand. We believe that when people feel good, they do great things. You’ll find an open, energetic culture where feedback flows freely, creativity is encouraged, and celebrating wins, big or small, is part of daily life. 

We know life happens outside work, so we always chat openly about what works for you. Want to work remotely from time to time, from a sunny spot or your family in a different country? Let’s make it happen! We treat each other like we want to be treated: with trust, respect, and a little humour along the way. 🤝

We’ll challenge you, but we’ll also cheer you on. From day one, you’ll get opportunities to grow, through training, eventually projects, or simply stepping outside your comfort zone with the support of your teammates. We’re serious about making an impact for our customers, but we don’t take ourselves too seriously. If that balance sounds like your vibe, you’ll feel right at home here.

And yes, we back it up with perks that actually make a difference: 

• A competitive salary (€2,700–€3,000 gross/month, depending on experience)
• 28 days of holiday + your birthday off - because who wants to spend their special day at the office?
• Mini-sabbatical of 4 weeks every three years on top of your holiday days; are you already dreaming of that trip? 🏝
• €2,000 study budget to develop those skills you’ve always wanted to explore 🎓
• €500 Work From Home budget to create your perfect setup 
• 24/7 Access to our office gym, to stay fit and energized 💪🏽
• Pension plan + health insurance discounts to keep your future secure
• Travel compensation, to make the commuting life a bit easier
• Access to discount programs for shopping, lifestyle, and more

Got what it takes? 💪

• You have full professional proficiency in English and French, in speaking and writing
• Previous CS experience is a bonus, but we care more about curiosity and mindset
• People tell you you’re a great communicator; whether it’s friends, family, or random strangers
• You thrive on learning, take ownership of your mistakes, and love growing from them
• You can think on your feet, juggle multiple things at once, and stay cool under pressure
• You tackle every challenge with positivity and energy, helping customers, teammates, or processes, and never settle for a simple no
• You’re ready to jump in full-time for 40 hours a week. Your days Mon-Fri start at 8:45 and wrap at 17:30; plenty of time for evening plans 🍻
• You’re based in the Netherlands and excited to be part of our Eindhoven HQ vibe 🌍

Ready to give your career a kickstart? Apply & grow with us! 🚀