📍 Eindhoven HQ (Hybrid: 3 days in office)

This Is What You Say At Parties 👋

At Sendcloud, we make global shipping easier. Our all-in-one SaaS platform helps e-commerce businesses automate and improve their shipping, so they can grow without the usual hassle. With 25,000+ customers across Europe and a fast-growing product, design plays a big role in shaping experiences that actually make a difference.

As a Senior Product Designer, you take ownership of complex product areas from start to finish. You turn unclear problems into simple, well thought out experiences that people can rely on every day. You’ll work on the Merchant Experience within our Intelligence domain, where data, automations and agents come together to help merchants work smarter with less effort. Together with Product, Engineering and other designers, you raise the bar for quality, influence decisions across teams, and make sure the work has real impact.

What you will do in this role 🧐

In this role, you design intelligence-driven product experiences that help merchants ship smarter and with less friction. You’ll work on features where complex data, automations and agents need to feel simple, predictable and clear. The work covers your domain end to end, from shaping the problem to delivering a polished solution, and connects to the wider Sendcloud platform through close collaboration with other teams.

Design sits close to the product. You’ll work day to day with product managers and engineers to explore problems, question assumptions and turn insights into solutions that scale. Research, prototyping and data are part of your process to test ideas early and avoid unnecessary rework later.

You take ownership of the full design process. That means defining problems clearly, handling dependencies across teams and making smart trade offs along the way. You connect what you design to real outcomes and adjust when results are not where they should be.

You also work on experiences that involve data, automations and intelligent behaviour. That means thinking about clarity, predictability and edge cases from the start. You use modern tools, including AI in your own workflow, to move faster without losing quality. Beyond your own work, you help raise the bar across the team. You contribute to the design system, share feedback and help others improve. You look beyond your own scope and help keep the overall experience consistent and easy to understand. 

What we’re looking for ✨

• Proven experience as a Senior Product Designer within a product organisation
• A strong portfolio demonstrating end-to-end ownership — from problem framing to delivery — with clear evidence of measurable experience outcomes
• Experience owning complex product areas or domains
• Ability to define problems clearly, challenge solution requests and translate them into effective, scalable solutions
• Strong UX and UI fundamentals, including interaction design, information architecture and high-quality visual craft
• Experience using research, prototyping and data to validate decisions and reduce risk before and during delivery
• Strong collaboration skills, with the ability to work closely with product managers and engineers and influence decisions beyond your immediate team
• Strong experience with modern design tools, such as Figma, for flows, high-fidelity design and prototyping
• Solid understanding of information architecture and how to structure complex systems
• Good understanding of how web products are built, including technical constraints and feasibility
• Clear, thoughtful communicator who is open to feedback and comfortable taking ownership

Nice to haves 😊

• Experience designing complex B2B platforms at scale
• Background in e-commerce, logistics or shipping-related domains
• Experience applying AI in product experiences or workflows

Why join Sendcloud? 🎉

• A competitive salary matching your experience
• Hybrid working model with flexibility and trust
• €500 budget to set up your home office
• 28 vacation days on a full-time basis + an extra day off around your birthday 🎂
• A 4-week paid sabbatical every 3 years 🏝️
• Annual personal development budget of €2,000 to invest in your growth 🎓
• Access to our in-house gym, weekly Bootcamp 🏋️
• Pension plan and health insurance discount
• Travel compensation and access to various employee discount programs

Dit is een hybride  rol, we verwachten je minimaal 2 keer per week op ons super coole kantoor hartje Eindhoven.📍

Jouw missie (als je hem aanneemt natuurlijk) 🎯

Als Customer Support Consultant bij Sendcloud ben je veel meer dan een probleemoplosser. Je bent een gids, een coach en als het nodig is zelfs een tech-magician 🪄 voor onze klanten. Elke dag duik je in nieuwe uitdagingen, van softwarevragen tot verzendlogistiek en financiële puzzels. Geen dag is hetzelfde!

Je staat in contact met klanten via telefoon, chat en tickets en zorgt ervoor dat elk gesprek professioneel, behulpzaam en vooral menselijk is. Je geeft niet zomaar antwoorden; je helpt klanten zelfverzekerde keuzes te maken die hun business verder helpen en verandert ze zo in echte verzendexperts. 👨‍💻

Jouw rol is niet alleen reactief; we zijn ook écht op zoek naar impact op andere vlakken. Je zal worden uitgedaagd om verbeteringen voor te stellen, patronen te ontdekken en mee te denken over hoe we een klantbeleving van wereldklasse neerzetten. 💡 Afhankelijk van wat jou interesseert, krijg je de kans om nieuwe skills te leren, te groeien en je te verdiepen in processen, productkennis of training. Zo ontwikkel je niet alleen jezelf, maar help je ons om ons hele Customer Support team naar een hoger niveau te tillen!

Waarom dan Sendcloud? 🧐

Wij geloven dat mensen die zich goed voelen, ook de beste dingen doen. Daarom vinden we het belangrijk dat je met een lach op je gezicht naar je werk gaat! Bij Sendcloud vind je een open, energieke vibe, waar open feedback geven en ontvangen op alle niveaus normaal is, creativiteit wordt aangemoedigd en we elk succes vieren; groot of klein.

Life happens buiten werk, toch? Daarom praten we altijd open over wat voor jou werkt. Wil je af en toe werken vanuit een zonnige spot of bij je familie in een ander land? Go for it! We behandelen elkaar zoals we zelf behandeld willen worden: met vertrouwen, respect en een flinke dosis humor. 🤝

We supporten je absoluut, maar dagen je af en toe ook uit! Vanaf dag één willen we dat je  kunt groeien door buiten je comfort zone te stappen, met uiteraard een team achter je om je te ondersteunen. We nemen impact maken voor onze klanten heel serieus, maar onszelf? Niet té serieus. Als je die balans wel ziet zitten, voel je je hier zeker meteen thuis! 🚀

En ja, daar horen perks bij die écht het verschil maken:

• Een competitief salaris (€2.700–€3.000 bruto per maand, afhankelijk van ervaring)
• 28 vakantiedagen + je verjaardag vrij, want wie wil er nu op z’n speciale dag op kantoor zitten? 
• Een mini-sabbatical van 4 weken elke drie jaar boven op je vakantiedagen; ben je al aan het wegdromen van die reis? 🏝 
• Een opleidingsbudget van €2.000 om skills te ontwikkelen die je altijd al wilde leren 🎓
• €500 WFH budget voor jouw ideale setup
• 24/7 toegang tot onze sportschool op kantoor om fit te blijven 💪🏽
• Een pensioenregeling + kortingen op zorgverzekeringen, reiskostenvergoeding en toegang tot kortingen voor shopping, lifestyle en meer!
  
  

Heb jij de skills om dit te rocken? 💪

• Je spreekt vloeiend Nederlands én Engels
• Customer Support ervaring is nice-to-have, maar nieuwsgierigheid en de juiste mindset zijn voor ons belangrijker!
• Of het nu familie, vrienden, of vreemden zijn; je staat bij hen bekend als een topper in communicatie
• Je staat open om te leren, neemt ownership over je fouten en ontwikkelt jezelf daardoor continu
• Je schakelt snel, houdt meerdere ballen in de lucht en blijft koel onder druk
• Je pakt elke uitdaging met positiviteit en energie aan, helpt klanten, teamgenoten of processen en een simpele ‘nee’ is voor jou niet genoeg
• Je bent klaar om fulltime 40 uur per week aan de slag te gaan. Je werkdagen zijn van maandag tot vrijdag van 8:45 tot 17:30; genoeg tijd voor gezellige avondplannen 🍻
• Je woont in Nederland en je hebt zin om onderdeel te zijn van ons Eindhoven HQ  🌍

Ben jij klaar om te knallen in deze rol? Solliciteer hieronder, dan spreken we je snel! 🚀

 📍 This position is based in our HQ in Eindhoven (Hybrid work model: at least 3x a week at the office)

This is what you tell people at parties about your job 👋

Sendcloud is the complete shipping platform for e-commerce – enabling retailers, marketplaces, and fulfilment companies to scale their operations while delivering great shipping experiences. We are Europe’s leading shipping platform. Trusted by over 25,000 e-commerce businesses, Sendcloud is on a mission to solve shipping globally.

What you will do in this role 🧐

As a Business Development Representative on the Dutch SMB market you will be joining a close, collaborative and successful team. Our Eindhoven office hosts the Dutch, Belgian, UK, Spanish and Italian sales teams. In this role you will be focusing on generating new business and pipeline through prospecting outbound opportunities.

You will specialise in the world of business development within the e-commerce space. By deeply understanding your prospects’ business and goals, you will be their first point of contact within Sendcloud and get them in touch with our Account Executives (AEs). You will closely work together with our AEs and learn the first basics of (SaaS) Sales.

This is an ideal opportunity to start your career in SaaS Sales and join an environment where career and personal growth is highly valued. By crushing your goals and generating business for Sendcloud you will become a valuable and impactful contributor to our path to IPO!

You can check out our Sales team making magic happen on our YouTube channel! ✨

Our perfect match 💗

You are at the beginning of your Sales career and you are looking for a role where you can kick start your career. You want to specialise in the most meaningful skills of sales; qualification and prospecting.

Personally

• You are self-motivated, resilient, and you spot and create opportunities.

• You are ambitious, coachable, reflective, and a problem solver.

• Must have a hunger for fast-tracked personal and career development.

• Passionate about starting a career in sales.

Professionally

• Some experience in cold-calling in an outbound environment is preferred. Hunter by nature 🐺

• Commercial mindset and background (Preferably HBO or university).

• Outstanding communication skills;  excellent command of Dutch and English on a spoken and written level. Good command of French is also highly preferred.

Our values:

• 💩  No bullshit: We don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!

• 🎯  Grow & Win: Keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills

• 🎠  Have fun: You are not afraid to be yourself, and you love to be surrounded by your awesome colleagues!

Benefits 🎉

• A good base salary with room for growth, starting at 38k to 41k (with room for negotiation) + OTE with an uncapped bonus (based on performance)

• 28 holidays per year on a full-time basis + a free holiday on/around your birthday 🥳  

• After 3 years of employment, you get a sabbatical of 4 weeks from us

• Keep growing with a study budget of €2000,- per year!

• Stay fit with your free gym membership!

• Pension scheme

• A flexible hybrid working model (around 2 days in the office) and a dedicated €500 budget to set up your home office 🏠

• Access to many discount programs, shop till you drop! 🛍

🚀 The Short Pitch

Sendcloud is the leading shipping platform in Europe, and our carrier network is the backbone of that success. As we move toward a high-growth, data-driven future, we are evolving how we manage these critical relationships. We are looking for a Carrier Partnerships Manager for DACH (formerly Strategic Alliance Manager).

This isn't a traditional purchasing job. You will be the operational and commercial owner of our DACH carrier portfolio (in collaboration with our co-founder and our Head of Carrier Partnerships), managing some of our most significant partnerships in a market that accounts for a large share of our €150M annual spend. You will transition these relationships from simple rate-card discussions to sophisticated, long-term strategic alliances focused on Total Cost of Ownership (TCO) and margin sustainability.

🧐 The Role

As the Carrier Partnership Manager for DACH, you are the primary architect of our home market carrier strategy. Reporting to the Head of Carrier Partnerships, you sit at the heart of our Strategic Alliances team.

Your mission is to move away from the yearly negotiation grind and instead build a stable, scalable economic engine. You will manage the full lifecycle of our DACH carrier partners, from high-stakes negotiations and multi-year contract structuring to ensuring that our operational costs (surcharges, cost leakage, and indexation) are fully transparent and optimised. You will act as the critical bridge between our DACH Sales/CS(M) teams and our carrier partners, ensuring that our product remains the most competitive in the region.

🎯 What you’ll do

• Own the Total Cost of Ownership for DACH: You are responsible for the real cost of shipping. This means moving beyond just the label price to actively manage surcharges, credit lines, and address cost leakage within DACH.
• Drive Strategic Partnerships: Manage the entire life cycle of carrier partnerships and support (and in due time: lead) negotiations with major DACH carriers (e.g., DHL and DPD) to secure multi-year agreements and clear indexation frameworks that provide long-term predictability. 
• Build Relationships: Actively develop and manage key executive relationships with strategic partners on various levels within their organization (from Account Manager to C-level).
• Operational Value Realisation: Ensure that carrier partnerships actually deliver value. You’ll tackle operational reliability and service issues that impact direct customer satisfaction and margin quality. 
• Carrier Strategy: You are responsible for developing, overseeing and executing your carrier partnership strategy with all carriers in the DACH region. Setting the strategy and executing actions that will drive revenue growth based on our partnership with DACH carriers
• Internal Advocacy: Act as the voice of DACH carrier within Sendcloud. You will ensure that all relevant teams (Product, Engineering, Sales, Marketing, Finance CS(M), etc.) understand DACH-specific requirements.
• Data-Driven Negotiation: Utilise volume and performance data to build leverage, ensuring we grow with the right partners at the right margins.

✅ What you bring to the table

• DACH Market Native: You have a deep understanding of the logistics and carrier landscape in Germany & Austria. You know the players, the industry, and the rules of the game.
• Solution Driven: You enjoy spending time in DACH market to understand carrier problems and find innovative solutions for our growth 
• Proactive: You are proactive in identifying new market opportunities for Sendcloud with our carriers

Communication: You are able to communicate in a clear, direct and professional way. You enjoy networking at events. You are a native German speaker and fluent in English (written and spoken). 

• Negotiation Mastery: You are a seasoned negotiator (or are willing to become one) who moves past us vs. them to find win-win multi-year structures.
• Analytical Skills: You don't just look at rates, you look at the total costs.
• Relationship Management: You have intrinsic motivation to connect with people in order to drive the business forward in the right direction
• Commercial Sophistication: You understand how carrier costs directly impact Sales, CSM, and ultimately, our Profit & Loss statements.

 📍 This position is based in our HQ in Eindhoven (Hybrid work model: at least 3x a week at the office)

This is what you tell people at parties about your job 👋

Sendcloud is the complete shipping platform for e-commerce – enabling retailers, marketplaces, and fulfillment companies to scale their operations while delivering great shipping experiences. Born from a genuine need for a better way to ship, we’ve grown into one of Europe’s leading shipping platforms. Trusted by over 25,000 e-commerce businesses, Sendcloud is on a mission to solve shipping globally.

What you will do in this role 🧐

An Account Executive is a person with a hands-on mentality. You are highly motivated, a self-starter, and have an entrepreneurial urge that guides you towards success!

With help from your international colleagues, you will attract and convert customers from Belgium, creating commercial growth for the market and figure out how to approach it.

You can check out our Sales team making magic happen on our YouTube channel! ✨

Our perfect match💗

• At least 2 years experience in (SaaS) sales 

• You are open-minded, positive, with an unapologetic passion that drives you in life

• Experience in cold-calling in an outbound environment. Hunter by nature 🐺

• You like to have a combination of inbound and outbound; you are up for the challenge of prospecting, cold calling, and doing cold acquisition

• Must have a hunger for fast-tracked personal development

• Setting up collaborations with local e-Commerce partners and turning them into Sendcloud ambassadors

• You are a self-motivated and dynamic person, who spots and creates opportunities  

• Outstanding communication skills; fluency in English is required, along with fluency in Flemish and French (spoken and written). If either Flemish or French is not yet at professional level, we are willing to support further development through our study budget

You share our values:

• 💩  No bullshit: We don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!

• 🎯  Grow & Win: Keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills

• 🎠  Have fun: You are not afraid to be yourself, and you love to be surrounded by your awesome colleagues!

Benefits 🎉

• Working in an internationally oriented, fast-growing, certified Great Place to Work! 📌  

• A good base salary that grows within the company and your accomplishments

• A monthly uncapped bonus based on your individual contributions

• 28 holidays per year on a full-time basis + a free holiday on/around your birthday 🥳  

• After 3 years of employment, you get a sabbatical of 4 weeks from us

• Keep growing with a study budget of €2000,- per year!

• Stay fit with our office gym

• Pension scheme

• A flexible hybrid working model (around 3 days in the office) and a dedicated 500€ budget to set up your home office 🏠

• Access to many discount programs, shop till you drop! 🛍

 📍 This position is based in our HQ in Eindhoven (Hybrid work model: at least 2-3x a week at the office)

Your mission (should you choose to accept it) 🎯

As a Customer Support Consultant at Sendcloud, you’re more than a problem-solver; you’re a guide, a coach, and sometimes even a tech magician 🪄 for our customers. Every day, you’ll help our B2B e-commerce customers navigate a variety of challenges, from software questions to shipping logistics and financial matters. Never a dull day!

You’ll interact with customers across multiple channels; calls, chats, and tickets, and ensure every interaction is professional, helpful, and human. You don’t like to just give answers; you empower customers to make confident decisions on their own, transforming them into true shipping experts. 👨‍💻

But your role isn’t just reactive. We love ideas, and you’ll be encouraged to spot patterns, suggest improvements, and help shape how we deliver world-class customer experiences. 💡Based on your interests, you’ll also get opportunities to grow, develop new skills and when you’re ready; explore areas like process optimization, product knowledge, or areas like training and quality assurance. 

Why join us? 🧐

Joining Sendcloud means stepping into a place where learning and fun go hand in hand. We believe that when people feel good, they do great things. You’ll find an open, energetic culture where feedback flows freely, creativity is encouraged, and celebrating wins, big or small, is part of daily life. 

We know life happens outside work, so we always chat openly about what works for you. Want to work remotely from time to time, from a sunny spot or your family in a different country? Let’s make it happen! We treat each other like we want to be treated: with trust, respect, and a little humour along the way. 🤝

We’ll challenge you, but we’ll also cheer you on. From day one, you’ll get opportunities to grow, through training, eventually projects, or simply stepping outside your comfort zone with the support of your teammates. We’re serious about making an impact for our customers, but we don’t take ourselves too seriously. If that balance sounds like your vibe, you’ll feel right at home here.

And yes, we back it up with perks that actually make a difference: 

• A competitive salary (€2,700–€3,000 gross/month, depending on experience)
• 28 days of holiday + your birthday off - because who wants to spend their special day at the office?
• Mini-sabbatical of 4 weeks every three years on top of your holiday days; are you already dreaming of that trip? 🏝
• €2,000 study budget to develop those skills you’ve always wanted to explore 🎓
• €500 Work From Home budget to create your perfect setup 
• 24/7 Access to our office gym, to stay fit and energized 💪🏽
• Pension plan + health insurance discounts to keep your future secure
• Travel compensation, to make the commuting life a bit easier
• Access to discount programs for shopping, lifestyle, and more

Got what it takes? 💪

• You have full professional proficiency in English and French, in speaking and writing
• Previous CS experience is a bonus, but we care more about curiosity and mindset
• People tell you you’re a great communicator; whether it’s friends, family, or random strangers
• You thrive on learning, take ownership of your mistakes, and love growing from them
• You can think on your feet, juggle multiple things at once, and stay cool under pressure
• You tackle every challenge with positivity and energy, helping customers, teammates, or processes, and never settle for a simple no
• You’re ready to jump in full-time for 40 hours a week. Your days Mon-Fri start at 8:45 and wrap at 17:30; plenty of time for evening plans 🍻
• You’re based in the Netherlands and excited to be part of our Eindhoven HQ vibe 🌍

Ready to give your career a kickstart? Apply & grow with us! 🚀

This is what you tell people at parties 👋

“At Sendcloud we have an all-in-one shipping solution, where we automate the shipping processes for e-commerce. With more than 25,000 customers throughout Europe, and soon beyond, Sendcloud is aiming to become the leading shipping solution worldwide. We have a high performing environment and we get rewarded for all of our wins. Together with Sendcloud, I am on a mission to empower businesses with world-class shipping.”

What you will do in this role 🧐

As a Data Scientist (AI), you’ll operate at the heart of Sendcloud’s Intelligence & Automation engine. You don’t just report on data; you build the models that power our future. In this role, you will design and deploy scalable machine learning solutions and AI-driven architectures that automate decision-making across the company. You’ll turn raw data into autonomous, high-impact business logic by leveraging LLMs for internal efficiency

You are naturally curious and stay ahead of the AI curve. You explore data beyond the surface, identifying where automation can replace manual bottlenecks. With deep technical expertise in the AI stack and clear communication skills, you bridge the gap between complex algorithmic logic and business value—translating technical "black boxes" into transparent, high-impact solutions for stakeholders.

You take ownership of the full ML lifecycle. With an entrepreneurial mindset, you drive initiatives from discovery to production, focusing on delivering value early and iterating fast. You understand that the best AI solutions aren't just theoretically sound—they are robust, maintainable, and solve real-world problems. You build momentum by proving value through smart MVPs and scaling them into core business drivers.

Our perfect match 💗

• Holds a master’s degree in Econometrics, Mathematics, Data Science, or another quantitative field
• 2–4 years of relevant work experience
• Strong analytical mindset with a passion for problem-solving
• You’re motivated to apply AI to real business challenges
• Experience with programming and/or database querying (Python, R, SQL, etc.)
• Fluent in English, both written and verbal, and enjoys collaborating with stakeholders
• Proactive and eager to make a tangible impact on the business
• Based within travel distance of the Eindhoven area (e.g. Brabantine City Row)
• Bonus: Did extra-curricular activities, had cool tech hobby projects or started a side business
  
  

You share our core values:

• 💩  No bullshit: We don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!
• 🎯  Grow & Win: Keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills
• 🎠  Have fun: You are not afraid to be yourself and you love to be surrounded by your awesome colleagues!

What we offer 🎉

• A good salary ranging from €4350 to €5900 gross per month (depending on your skills/experience) that grows with the company and your accomplishments
• After 3 years of employment, you get a sabbatical of 4 weeks from us
• Keep growing with a study budget of €2000,- per year!
• Stay fit in our Sendcloud gym, weekly bootcamp sessions and weekly online yoga sessions!
• Pension scheme
• Discount on health insurance 
• Access to many different discount programs, shop til you drop! 🛍

Curious about the application process? Check it here!

Location: Eindhoven HQ (3-5 days a week in Eindhoven)

🚀 The Short Pitch

Sendcloud is the leading shipping platform in the Benelux, and our carrier network is the backbone of that success. As we move toward a high-growth, data-driven future, we are evolving how we manage these critical relationships. We are looking for a Carrier Partnerships Manager for the Benelux (formerly Strategic Alliance Manager).

This isn't a traditional purchasing job. You will be the operational and commercial owner of our Benelux carrier portfolio (in collaboration with our co-founder, Sabi), managing some of our most significant partnerships in a market that accounts for a large share of our €150M annual spend. You will transition these relationships from simple rate-card discussions to sophisticated, long-term strategic alliances focused on Total Cost of Ownership (TCO) and margin sustainability.

🧐 The Role

As the Carrier Partnership Manager for the Benelux, you are the primary architect of our home market carrier strategy. Reporting to the Chief Commercial Officer, you sit at the heart of our Strategic Alliances team.

Your mission is to move away from the yearly negotiation grind and instead build a stable, scalable economic engine. You will manage the full lifecycle of our Benelux carrier partners, from high-stakes negotiations and multi-year contract structuring to ensuring that our operational costs (surcharges, cost leakage, and indexation) are fully transparent and optimised. You will act as the critical bridge between our Benelux Sales/CS(M) teams and our carrier partners, ensuring that our product remains the most competitive in the region.

🎯 What you’ll do

• Own the Total Cost of Ownership for Benelux: You are responsible for the real cost of shipping. This means moving beyond just the label price to actively manage surcharges, credit lines, and address cost leakage within the Benelux.
• Drive Strategic Partnerships: Manage the entire life cycle of carrier partnerships and support (and in due time: lead) negotiations with major Benelux carriers (e.g., PostNL, DHL, DPD, Bpost) to secure multi-year agreements and clear indexation frameworks that provide long-term predictability. 
• Build Relationships: Actively develop and manage key executive relationships with strategic partners on various levels within their organization (from Account Manager to C-level).
• Operational Value Realisation: Ensure that carrier partnerships actually deliver value. You’ll tackle operational reliability and service issues that impact direct customer satisfaction and margin quality. 
• Carrier Strategy: You are responsible for developing, overseeing and executing your carrier partnership strategy with all carriers in the Benelux region. Setting the strategy and executing actions that will drive revenue growth based on our partnership with Benelux carriers
• Internal Advocacy: Act as the voice of the Benelux carrier within Sendcloud. You will ensure that all relevant teams (Product, Engineering, Sales, Marketing, Finance CS(M), etc.) understand Benelux-specific requirements.
• Data-Driven Negotiation: Utilise volume and performance data to build leverage, ensuring we grow with the right partners at the right margins.

✅ What you bring to the table

• Benelux Market Native: You have a deep understanding of the logistics and carrier landscape in the Netherlands & Belgium. You know the players, the industry, and the rules of the game.
• Solution Driven: You enjoy spending time in the Benelux market to understand carrier problems and find innovative solutions for our growth 
• Proactive: You are proactive in identifying new market opportunities for Sendcloud with our carriers
• Communication: You are able to communicate in a clear, direct and professional way. You enjoy networking at events. You are a native Dutch speaker and fluent in English (written and spoken).
• Negotiation Mastery: You are a seasoned negotiator (or are willing to become one) who moves past us vs. them to find win-win multi-year structures.
• Analytical Skills: You don't just look at rates, you look at the total costs.
• Relationship Management: You have intrinsic motivation to connect with people in order to drive the business forward in the right direction
• Commercial Sophistication: You understand how carrier costs directly impact Sales, CSM, and ultimately, our Profit & Loss statements.

You live by our core values:

• 💩 No bullshit: Honest, transparent, and real—even when it’s tough.

• 🎯 Grow & Win: Always learning, always improving.

• 🎠 Have fun: Be yourself and enjoy the ride with a team that’s got your back.

Benefits 🎉

• A flexible hybrid working model and a dedicated 500€ budget to set up your home office 🏠  

• A good base salary that grows with the company and your accomplishments

• An additional bonus agreement based on team performance

• After 3 years of employment, you get a sabbatical of 4 weeks from us

• Keep growing with a study budget of €2000,- per year!

• Stay fit in our Sendcloud gym and weekly bootcamp sessions!

• Pension scheme

• Discount on health insurance

• Access to many different discount programs, shop til you drop! 🛍

Presence in Eindhoven: As this role manages our core market, you thrive being at our HQ 3-5 days a week, collaborating closely with the Benelux commercial teams, business control teams, product teams and the CCO.

📍 This job position is based in our office in Eindhoven and we offer a hybrid model (2x week)

This is what you tell people at parties about your job 👋

Sendcloud is the complete shipping platform for e-commerce – enabling retailers, marketplaces, and fulfilment companies to scale their operations while delivering great shipping experiences. We are Europe’s leading shipping platform. Trusted by over 25,000 e-commerce businesses, Sendcloud is on a mission to solve shipping globally.

What you will do in this role 🧐

As a Business Development Representative on the French SMB market you will be joining a close, collaborative and successful team. Our Eindhoven office hosts the Dutch, Belgian, UK, Spanish, Italian, and French sales teams. In this role you will be focusing on generating new business and pipeline through prospecting outbound opportunities.

You will specialise in the world of business development within the e-commerce space. By deeply understanding your prospects’ business and goals, you will be their first point of contact within Sendcloud and get them in touch with our Account Executives (AEs). You will closely work together with our AEs and learn the first basics of (SaaS) Sales.

This is an ideal opportunity to start your career in SaaS Sales and join an environment where career and personal growth is highly valued. By crushing your goals and generating business for Sendcloud you will become a valuable and impactful contributor to our path to IPO!

You can check out our Sales team making magic happen on our YouTube channel! ✨

Our perfect match 💗

You are at the beginning of your Sales career and you are looking for a role where you can kick start your career. You want to specialise in the most meaningful skills of sales; qualification and prospecting.

Personally

• You are self-motivated, resilient, and you spot and create opportunities.

• You are ambitious, coachable, reflective, and a problem solver.

• Must have a hunger for fast-tracked personal and career development.

• Passionate about starting a career in sales.

Professionally

• Some experience in cold-calling in an outbound environment is preferred. Hunter by nature 🐺

• Commercial mindset and background (Preferably HBO or university).

• Outstanding communication skills; excellent command of French and English on a spoken and written level. 

Our values:

• 💩  No bullshit: We don’t like big egos, we like honesty, transparency & openness. Share your mistakes with us and learn from them!

• 🎯  Grow & Win: Keep on learning and improving, from each other, mistakes and by actively searching for ways to keep on developing your skills

• 🎠  Have fun: You are not afraid to be yourself, and you love to be surrounded by your awesome colleagues!

Benefits 🎉

• Working in an internationally oriented, fast-growing, certified Great Place to Work! 📌  

• A good base salary that grows with the company and your accomplishments

• A monthly uncapped bonus based on your individual contributions

• 28 holidays per year on a full-time basis + a free holiday on/around your birthday 🥳  

• After 3 years of employment, you get a sabbatical of 4 weeks from us

• Keep growing with a study budget of €2000,- per year!

• Stay fit with your free gym membership!

• Pension scheme

• A flexible hybrid working model (around 2 days in the office) and a dedicated €500 budget to set up your home office 🏠

• Access to many discount programs, shop till you drop! 🛍