Are you..  

… a sneaker freak and would you like to be part of a leading international retail organization in fashionable sneakers, sports and casual clothing? Then a job at JD Sports is the perfect fit for you! By now, JD Sports has over 90.000 employees in over 49 countries and 4.850 Stores.   

We are looking for…  

… a flexibly available, enthusiastic Flex Sales Assistant for our JD Sports Store in Eindhoven.   

Your responsibilities with us:   

• you will be trained to become a specialist in the footwear, textile and/or stock department  
• With your efforts, you ensure a sleek store that looks neat according to the JD Sports guidelines  
• Together with your team, you will ensure excellent customer service, including the use of in store devices to ensure that the entire product range is offered to our customers  
• With your efforts for the customer, you not only achieve your own targets, but you are also partly responsible for the success and growth of your store and team  

Your profile:  

• You share our passion for sneakers and fashion  
• You are outgoing, confident and a team player  
• You are driven to achieve sales targets and can perform well in a fast-paced environment 
• You are ambitious and want to grow further  

We offer you:  

• Staff discount on all JD Group brands 
• 24 vacation days  
• National and international career development opportunities 
• Individual Development Budget 
• Online learning platform  
• Discount on health insurance   
• Telus wellbeing platform 
• Pension scheme

Apply now and create your own path- JOIN TEAM JD!  

An integrity check via the warning register of the Fraud Approach Detailhandel foundation is part of the application procedure.   

Are you..  

… a sneaker freak and would you like to be part of a leading international retail organization in fashionable sneakers, sports and casual clothing? Then a job at JD Sports is the perfect fit for you! By now, JD Sports has over 90.000 employees in over 49 countries and 4.850 Stores.   

We are looking for…  

… a flexibly available, enthusiastic Full Time Sales Assistant for our JD Sports Store in Eindhoven.   

Your responsibilities with us:   

• you will be trained to become a specialist in the footwear, textile and/or stock department  
• With your efforts, you ensure a sleek store that looks neat according to the JD Sports guidelines  
• Together with your team, you will ensure excellent customer service, including the use of in store devices to ensure that the entire product range is offered to our customers  
• With your efforts for the customer, you not only achieve your own targets, but you are also partly responsible for the success and growth of your store and team  

Your profile:  

• You share our passion for sneakers and fashion  
• You are outgoing, confident and a team player  
• You are driven to achieve sales targets and can perform well in a fast-paced environment 
• You are ambitious and want to grow further  

We offer you:  

• Staff discount on all JD Group brands 
• 24 vacation days  
• National and international career development opportunities 
• Individual Development Budget 
• Online learning platform  
• Discount on health insurance   
• Telus wellbeing platform 
• Pension scheme

Apply now and create your own path- JOIN TEAM JD!  

An integrity check via the warning register of the Fraud Approach Detailhandel foundation is part of the application procedure.   

Waar wij voor staan

Natuurlijk kan ieder bedrijf zeggen dat ze award-winning en marktleider zijn, en ja — dat zijn wij ook binnen de wereld van IoT-connectiviteit. Maar we zijn meer dan dat. 🌍✨ Onze missie? IoT-management eenvoudig maken voor ieder apparaat, overal ter wereld. Met meer dan 10 miljoen actieve IoT-abonnementen in 165 landen en directe partnerships met 50 mobiele netwerken, bieden wij toegang tot meer dan 750 netwerken wereldwijd. Daarmee leveren we unieke waarde binnen de volledige IoT-connectiviteitsketen.

Innovatie zit in ons DNA en we hebben een enorme drive om verwachtingen te overtreffen. 🚀 We doen misschien niet altijd alles perfect, maar onze focus op samenwerken, vernieuwen en klanttevredenheid blijft altijd centraal staan. We bieden specialistische kennis, sterke service en flexibele, veilige en betrouwbare connectiviteitsoplossingen voor uiteenlopende sectoren zoals industrie, landbouw, zorg, beveiliging, transport, utilities en smart cities.

IoT… een hippe afkorting of iets wat je dagelijks gebruikt?

Het Internet of Things (IoT) is eigenlijk de technologie die ervoor zorgt dat apparaten met elkaar verbonden blijven. 🌐✨ Van het bestellen van je favoriete takeaway tot ANPR-technologie die helpt bij het vinden van een parkeerplek — IoT is overal, vaak zonder dat je het doorhebt. Bij Wireless Logic leveren we de connectiviteitsoplossingen en technologieën die ervoor zorgen dat een enorme hoeveelheid apparaten probleemloos verbonden blijft.

Functietitel: Customer Success Agent (Administratieve en Billing Focus)

De rol

Door de aanhoudende groei van onze organisatie breiden we ons Customer Success-team verder uit.

Als Customer Success Agent met een administratieve focus zorg je ervoor dat alles rondom klantgegevens, orders en billingprocessen correct en goed georganiseerd verloopt. Je werkt nauw samen met zowel klanten als interne teams. Dagelijks schakel je met Sales, Support en Finance om ervoor te zorgen dat processen soepel blijven draaien — ook wanneer deze nog volop in ontwikkeling zijn.

Dit is geen traditionele supportfunctie en ook geen puur administratieve rol. De functie zit precies tussen operations, administratie en klantcontact in, waarbij je veel verantwoordelijkheid krijgt voor het behouden van overzicht én het continu verbeteren van processen.

Verantwoordelijkheden

Orderverwerking en administratie

• Verwerken van SIM-kaartorders en contractinformatie
• Controleren van orders op volledigheid en juistheid
• Bijwerken van klantwijzigingen in systemen en portals
• Zorgen dat klantgegevens correct en actueel blijven

Billing en operationele administratie

• Controleren en voorbereiden van maandelijkse, deels geautomatiseerde billingprocessen
• Signaleren en oplossen van afwijkingen in billinggegevens
• Afstemmen met Finance bij complexere vraagstukken
• Ondersteunen bij administratieve controles tijdens financiële afsluitingen

Klantondersteuning

• Beantwoorden van klantvragen over orders, contracten en facturatie
• Ondersteunen van klanten bij portals en SIM-management
• Zorgen voor duidelijke en professionele communicatie

Samenwerking met interne teams

• Afstemmen met Sales over orders en contractinformatie
• Samenwerken met Support bij technische klantvragen
• Fungeren als verbindende schakel tussen Operations en Finance

Kwaliteit en procesverbetering

• Bewaken van datakwaliteit in systemen zoals Zendesk en interne tools
• Signaleren van inefficiënties of fouten in processen
• Actief bijdragen aan verbeteringen en verdere optimalisatie van processen

Profiel

• MBO+/HBO werk- en denkniveau
• Ervaring in een administratieve, financiële of klantgerichte functie is een pré
• Je werkt nauwkeurig en gestructureerd, ook wanneer processen nog in ontwikkeling zijn
• Goede communicatieve vaardigheden in zowel Nederlands als Engels
• Klantgericht met oog voor kwaliteit
• Je kunt goed prioriteiten stellen in een dynamische omgeving
• Ervaring met CRM-systemen, ticketingsystemen of Excel is een plus

Wat jij meebrengt

Je vindt het leuk om structuur aan te brengen en overzicht te behouden in een omgeving die continu verandert. Je ziet snel waar verbeteringen mogelijk zijn en neemt initiatief om hiermee aan de slag te gaan. Daarnaast communiceer je makkelijk met verschillende teams en blijf je rustig wanneer situaties nog niet volledig duidelijk zijn.

Interesse?

Lijkt het je interessant om te werken op het snijvlak van operations, administratie en klantcontact? Dan zou deze rol goed bij je kunnen passen. Je krijgt de kans om echt impact te maken op hoe wij onze processen en klantbeleving verder ontwikkelen.

Kom werken bij Wireless Logic Benelux en bouw mee aan de toekomst van IoT-connectiviteit.

#LI-Onsite

#LI-CG1

What we’re all about:

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

IoT… a fancy acronym or a secret code?

The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

Job Title: Customer Success Agent (Administrative and Billing Focus)

Purpose of the Role

The Customer Success Agent is responsible for processing customer requests and managing administrative processes related to SIM cards, contracts, customer data, and billing.

The role focuses on maintaining and improving daily operational processes while ensuring smooth and customer-oriented service delivery. You work closely with Sales, Support, Finance, and Operations.

You ensure that orders are processed correctly, customer data remains up to date, billing is checked accurately, and customers are assisted professionally and in a timely manner, even in an environment where processes are still evolving.

Position Within the Organization

The Customer Success Agent reports to the Head of Operations and works closely on a daily basis with the Customer Success team, Sales, Support, Finance, and Network Operations.

The Customer Success Agent works under the guidance of the Lead Customer Success Agent, who is responsible for coaching, team coordination, and further structuring processes.

Main Tasks and Responsibilities

1. Order Processing and Administration

• Processing SIM card orders and related administrative tasks
• Checking order details and contract information for completeness and accuracy
• Updating customer changes in internal systems and portals
• Ensuring correct and up-to-date registration of customer data and orders

1. Billing and Administrative Control

• Reviewing and preparing monthly, partly automated billing processes
• Identifying billing discrepancies and investigating or coordinating them with Finance
• Supporting administrative checks during monthly closing activities
• Monitoring consistency between orders, contracts, and billing

1. SIM Card Management

• Assisting with the management of SIM card inventory
• Registering the issuance and receipt of SIM cards
• Identifying when stock levels need to be replenished

1. Customer Support

• Answering customer questions regarding orders, contracts, and billing
• Supporting customers with SIM management and portal-related questions
• Ensuring clear and professional communication via email, phone, and ticketing systems

1. Collaboration with Internal Teams

• Coordinating with Sales regarding orders and contract information
• Collaborating with Support on customer issues requiring technical follow-up
• Coordinating with Finance on billing and administrative matters
• Escalating complex customer questions to the appropriate department

1. Quality and Process Improvement

• Ensuring accurate and complete registration in systems such as Zendesk and internal portals
• Identifying incomplete or incorrect information and reporting it back
• Actively contributing to improving and further structuring processes
• Contributing ideas for more efficient ways of working within Customer Success

1. Documentation and Knowledge Sharing

• Working according to existing work instructions where available
• Assisting in creating and improving documentation
• Sharing knowledge and identifying improvement opportunities within the team

Required Knowledge and Skills

• Basic knowledge of administrative processes, order processing, and preferably billing
• Experience with CRM or ticketing systems (for example Zendesk) is a plus
• Ability to work accurately, even when processes are not yet fully developed
• Strong communication skills and a customer-focused mindset
• Ability to prioritize in a dynamic work environment
• Good command of Dutch and English, both written and spoken

Key Result Areas

Order Processing

Accurate and timely processing of SIM card orders and customer changes

Administrative Quality

Complete and accurate registration of customer data, contract information, and billing

Customer Satisfaction

Professional and customer-oriented handling of questions and requests

Process Development

Contributing to the improvement and structuring of Customer Success processes

Collaboration

Effective coordination with Sales, Support, Finance, and Operations

Desired Profile

• MBO+/HBO level of working and thinking
• Experience in an administrative, financial, or customer-oriented role is a plus
• Accurate and responsible
• Comfortable working in an environment that is still evolving
• Customer-focused with strong communication skills
• Team player with a proactive attitude

#LI-Onsite

#LI-CG1

🚀 The Short Pitch

Sendcloud is the leading shipping platform in Europe, and our carrier network is the backbone of that success. As we move toward a high-growth, data-driven future, we are evolving how we manage these critical relationships. We are looking for a Carrier Partnerships Manager for DACH (formerly Strategic Alliance Manager).

This isn't a traditional purchasing job. You will be the operational and commercial owner of our DACH carrier portfolio (in collaboration with our co-founder and our Head of Carrier Partnerships), managing some of our most significant partnerships in a market that accounts for a large share of our €150M annual spend. You will transition these relationships from simple rate-card discussions to sophisticated, long-term strategic alliances focused on Total Cost of Ownership (TCO) and margin sustainability.

🧐 The Role

As the Carrier Partnership Manager for DACH, you are the primary architect of our home market carrier strategy. Reporting to the Head of Carrier Partnerships, you sit at the heart of our Strategic Alliances team.

Your mission is to move away from the yearly negotiation grind and instead build a stable, scalable economic engine. You will manage the full lifecycle of our DACH carrier partners, from high-stakes negotiations and multi-year contract structuring to ensuring that our operational costs (surcharges, cost leakage, and indexation) are fully transparent and optimised. You will act as the critical bridge between our DACH Sales/CS(M) teams and our carrier partners, ensuring that our product remains the most competitive in the region.

🎯 What you’ll do

• Own the Total Cost of Ownership for DACH: You are responsible for the real cost of shipping. This means moving beyond just the label price to actively manage surcharges, credit lines, and address cost leakage within DACH.
• Drive Strategic Partnerships: Manage the entire life cycle of carrier partnerships and support (and in due time: lead) negotiations with major DACH carriers (e.g., DHL and DPD) to secure multi-year agreements and clear indexation frameworks that provide long-term predictability. 
• Build Relationships: Actively develop and manage key executive relationships with strategic partners on various levels within their organization (from Account Manager to C-level).
• Operational Value Realisation: Ensure that carrier partnerships actually deliver value. You’ll tackle operational reliability and service issues that impact direct customer satisfaction and margin quality. 
• Carrier Strategy: You are responsible for developing, overseeing and executing your carrier partnership strategy with all carriers in the DACH region. Setting the strategy and executing actions that will drive revenue growth based on our partnership with DACH carriers
• Internal Advocacy: Act as the voice of DACH carrier within Sendcloud. You will ensure that all relevant teams (Product, Engineering, Sales, Marketing, Finance CS(M), etc.) understand DACH-specific requirements.
• Data-Driven Negotiation: Utilise volume and performance data to build leverage, ensuring we grow with the right partners at the right margins.

✅ What you bring to the table

• DACH Market Native: You have a deep understanding of the logistics and carrier landscape in Germany & Austria. You know the players, the industry, and the rules of the game.
• Solution Driven: You enjoy spending time in DACH market to understand carrier problems and find innovative solutions for our growth 
• Proactive: You are proactive in identifying new market opportunities for Sendcloud with our carriers

Communication: You are able to communicate in a clear, direct and professional way. You enjoy networking at events. You are a native German speaker and fluent in English (written and spoken). 

• Negotiation Mastery: You are a seasoned negotiator (or are willing to become one) who moves past us vs. them to find win-win multi-year structures.
• Analytical Skills: You don't just look at rates, you look at the total costs.
• Relationship Management: You have intrinsic motivation to connect with people in order to drive the business forward in the right direction
• Commercial Sophistication: You understand how carrier costs directly impact Sales, CSM, and ultimately, our Profit & Loss statements.

Location: Eindhoven HQ (3-5 days a week in Eindhoven)

🚀 The Short Pitch

Sendcloud is the leading shipping platform in the Benelux, and our carrier network is the backbone of that success. As we move toward a high-growth, data-driven future, we are evolving how we manage these critical relationships. We are looking for a Carrier Partnerships Manager for the Benelux (formerly Strategic Alliance Manager).

This isn't a traditional purchasing job. You will be the operational and commercial owner of our Benelux carrier portfolio (in collaboration with our co-founder, Sabi), managing some of our most significant partnerships in a market that accounts for a large share of our €150M annual spend. You will transition these relationships from simple rate-card discussions to sophisticated, long-term strategic alliances focused on Total Cost of Ownership (TCO) and margin sustainability.

🧐 The Role

As the Carrier Partnership Manager for the Benelux, you are the primary architect of our home market carrier strategy. Reporting to the Chief Commercial Officer, you sit at the heart of our Strategic Alliances team.

Your mission is to move away from the yearly negotiation grind and instead build a stable, scalable economic engine. You will manage the full lifecycle of our Benelux carrier partners, from high-stakes negotiations and multi-year contract structuring to ensuring that our operational costs (surcharges, cost leakage, and indexation) are fully transparent and optimised. You will act as the critical bridge between our Benelux Sales/CS(M) teams and our carrier partners, ensuring that our product remains the most competitive in the region.

🎯 What you’ll do

• Own the Total Cost of Ownership for Benelux: You are responsible for the real cost of shipping. This means moving beyond just the label price to actively manage surcharges, credit lines, and address cost leakage within the Benelux.
• Drive Strategic Partnerships: Manage the entire life cycle of carrier partnerships and support (and in due time: lead) negotiations with major Benelux carriers (e.g., PostNL, DHL, DPD, Bpost) to secure multi-year agreements and clear indexation frameworks that provide long-term predictability. 
• Build Relationships: Actively develop and manage key executive relationships with strategic partners on various levels within their organization (from Account Manager to C-level).
• Operational Value Realisation: Ensure that carrier partnerships actually deliver value. You’ll tackle operational reliability and service issues that impact direct customer satisfaction and margin quality. 
• Carrier Strategy: You are responsible for developing, overseeing and executing your carrier partnership strategy with all carriers in the Benelux region. Setting the strategy and executing actions that will drive revenue growth based on our partnership with Benelux carriers
• Internal Advocacy: Act as the voice of the Benelux carrier within Sendcloud. You will ensure that all relevant teams (Product, Engineering, Sales, Marketing, Finance CS(M), etc.) understand Benelux-specific requirements.
• Data-Driven Negotiation: Utilise volume and performance data to build leverage, ensuring we grow with the right partners at the right margins.

✅ What you bring to the table

• Benelux Market Native: You have a deep understanding of the logistics and carrier landscape in the Netherlands & Belgium. You know the players, the industry, and the rules of the game.
• Solution Driven: You enjoy spending time in the Benelux market to understand carrier problems and find innovative solutions for our growth 
• Proactive: You are proactive in identifying new market opportunities for Sendcloud with our carriers
• Communication: You are able to communicate in a clear, direct and professional way. You enjoy networking at events. You are a native Dutch speaker and fluent in English (written and spoken).
• Negotiation Mastery: You are a seasoned negotiator (or are willing to become one) who moves past us vs. them to find win-win multi-year structures.
• Analytical Skills: You don't just look at rates, you look at the total costs.
• Relationship Management: You have intrinsic motivation to connect with people in order to drive the business forward in the right direction
• Commercial Sophistication: You understand how carrier costs directly impact Sales, CSM, and ultimately, our Profit & Loss statements.

You live by our core values:

• 💩 No bullshit: Honest, transparent, and real—even when it’s tough.

• 🎯 Grow & Win: Always learning, always improving.

• 🎠 Have fun: Be yourself and enjoy the ride with a team that’s got your back.

Benefits 🎉

• A flexible hybrid working model and a dedicated 500€ budget to set up your home office 🏠  

• A good base salary that grows with the company and your accomplishments

• An additional bonus agreement based on team performance

• After 3 years of employment, you get a sabbatical of 4 weeks from us

• Keep growing with a study budget of €2000,- per year!

• Stay fit in our Sendcloud gym and weekly bootcamp sessions!

• Pension scheme

• Discount on health insurance

• Access to many different discount programs, shop til you drop! 🛍

Presence in Eindhoven: As this role manages our core market, you thrive being at our HQ 3-5 days a week, collaborating closely with the Benelux commercial teams, business control teams, product teams and the CCO.

Account Manager – EMEA (Scientific Instrumentation)

Location: Netherlands (Eindhoven) or Remote within EMEA
Job Type: Full-Time
Reports to: Associate Director, Sales – EMEA

Role Overview

This position combines technical expertise with commercial strategy to drive sales of advanced scientific instrumentation across academic, research, and industrial sectors in EMEA. It is ideal for a motivated professional with a strong scientific foundation and proven ability to build relationships, manage complex opportunities, and deliver impactful solutions.

Key Responsibilities

• Develop and execute sales plans targeting universities, research institutes, government agencies, and selected industrial customers.
• Manage key accounts and identify new business opportunities across EMEA.
• Collaborate with channel partners and internal teams to support customer engagement and technical sales.
• Respond to RFQs, RFIs, and public tenders with support from technical teams.
• Represent the company at scientific conferences and trade shows.
• Monitor market trends and provide feedback to product teams on emerging research needs.
• Maintain CRM records and contribute to accurate forecasting.

Qualifications

• Bachelor’s or Master’s degree in Environmental Science, Chemistry, Physics, Geoscience, or related field.
• Demonstrated success in technical sales of analytical or scientific instruments,
• Strong communication and presentation skills, with the ability to build trust across diverse stakeholder groups.
• Fluency in English is required;  German (working proficiency) and additional languages.
• Willingness and ability to travel across EMEA for key customer engagements and occasionally to the corporate HQ in Santa Clara, California.

Desired Competencies

• Consultative Selling: Ability to uncover customer needs and propose tailored solutions.
• Relationship Management: Skilled in building and maintaining long-term partnerships.
• Strategic Thinking: Capable of aligning sales activities with broader business objectives.
• Technical Curiosity: Eagerness to learn and communicate complex scientific concepts.
• Resilience & Adaptability: Comfortable navigating diverse markets and evolving priorities.

 Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

 In possession of a valid passport, willing and allowed to travel to Picarro HQ in the USA

 Allowed to work in the Netherlands (EU citizenship).

About Picarro:

Picarro, Inc. is the world's leading producer of greenhouse gas and optical stable isotope instruments, which are used in a wide variety of scientific and industrial applications, including: atmospheric science, air quality, greenhouse gas measurements, gas leak detection, food safety, hydrology, ecology and more. The company's products are all designed and manufactured at Picarro's Santa Clara, California headquarters and exported to countries worldwide. Picarro's products are based on dozens of patents related to cavity ring-down spectroscopy (CRDS) technology. Picarro’s solutions are unparalleled in their precision, ease of use, portability, and reliability.

Honors awarded to the Company include the World Economic Forum Technology Innovation Pioneer, IHS CERA Energy Innovation Pioneer, U.S. Department of Energy Small Business of the Year, TiE50 Winner, and Red Herring Global 100 Winner.

Key investors include Benchmark Capital Partners, Greylock Management Corporation, Duff, Ackerman & Goodrich, Stanford University, Focus Ventures, Mingxin China Growth Ltd., NTT Finance and Weston Presidio Capital.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, social orientation, nor on the basis of disability.

Posted positions are not open to third-party recruiters/agencies, and unsolicited resume submissions will be considered free referrals