Clinical Safety Specialist

Location – Windsor/ Edinburgh, UK

Type of Work - Office based

Role Overview

The Clinical Safety Specialist will work alongside other members of the clinical safety team to manage the adoption of InterSystems Clinical Safety Management Framework supporting the development and implementation of InterSystems products.

Key Responsibilities

• Provide the clinical safety assurance service across InterSystems products
• Adapt and refine InterSystems Clinical Safety Management Framework and Plan for use
• Act as the escalation point for reported clinical safety issues
• Create Safety Reports as appropriate from issues reported by Customers, Implementation and Support staff
• Perform clinical safety assessments to investigate and assess clinical risk in good faith to support and improve patient safety
• The ability to work in a multi-disciplinary team including regional edition, implementation, and support
• Deliver clinical safety training to internal and external groups
• Participate in the Clinical Safety Group activities
• Create and maintain Region, Project and clinical safety documentation
• Provide clinical safety/ risk assessment advice at customer sites
• Provide advice and bring experience to the customer and ISC team in terms of lessons learnt in the field particularly around clinical safety
• Must be prepared to undertake the role of Clinical Safety Officer (where applicable) or act as Clinical signatory on behalf of InterSystems as required

Experience/Qualification Required

• Possesses a strong grasp of the clinical workflow in the full range of inpatient settings (including accident and emergency, maternity, and operating theatres) and outpatient settings
• Proven clinical stakeholder engagement, negotiation, and strong influencing skills. Ability to manage multiple tasks simultaneously and prioritize workload to meet demands
• Exceptional problem solving and analytical skills
• Excellent communication and presentation skills; multi-lingual as required depending on location
• Demonstrable experience of involvement in Clinical Governance activities Implementation of successful clinical risk management activities
• EMR/ HIS Experience as a user of health information technology and/or implementation experience preferred
• Experience in developing and delivering training materials and/ or coaching desirable.
• Clinical qualifications (Doctor, Senior Nurse, Pharmacist or Allied Health Professional)
• Professional registrations
• 5-10 years of clinical experience
• Experience in a secondary care setting

Other

• Travel: 10%
• Special Work Hours: flexibility to support global business need

InterSystems UKI have a Graduate opportunity for an Application Specialist role to work within the experienced and highly skilled TrakCare Laboratory Enterprise (TCLE) team.  The TCLE implementation team delivers TCLE to Clinical Laboratories which provides tools and reports to support the entire life cycle of lab services, delivery and workload across the enterprise.

This 9 month paid contract offers a fantastic opportunity to learn how a fast-paced global software business ensures that their product is installed, and servers maintained across multiple sites.

This is a full-time role for new Graduates which is office based in Edinburgh or Windsor 5 days per week.

The Application Specialist Graduate - TCLE will be responsible for supporting the Delivery of TCLE into customers – the role will be office based but also customer facing.

Key Responsibilities

• Be part of the Application Specialist team responsible for delivering TCLE day to day activities
• Undertake and support the following tasks as part of the implementation
  • System Configuration and Support
  • Testing
  • Troubleshooting
  • Stakeholder Collaboration
  • Data Integrity and Compliance
  • User Training and Support
  • Process Improvement
  • Integration support
• Use internal systems to support project delivery functions– JIRA/MS Project Online/ Workday
• Log all hours into workday against project or internal cost codes

InterSystems is willing to provide training in all the above areas, but you would already need to be proficient in MS Office, specifically Word and Excel, and have strong written and spoken English language skills.  You should have a strong understanding of LIMS functionality, interfaces, and configuration.
Domain Knowledge of laboratory workflows, with experience in specific areas like blood sciences, microbiology and Cell Pathology would be a significant asset.

This is a fantastic opportunity to join a highly successful global software business and take your first step into an exciting career in technology.

Experience & Qualifications

• Ability in fast learning of specific requirements of complex operations
• This role is intended for recent or soon to be graduates from a Bachelor’s or Master’s degree.
• Eligible to work in the UK without requiring visa sponsorship.
• Demonstrated initiative through academic excellence, extracurricular, or work experiences.
• Collaborative team mindset.
• Flexible demeanour in an ever-changing work environment.
• An awareness of project and solution delivery
• Persuasive and effective communication skills, both written and verbal. 
• A familiarity with the healthcare systems and implementation processes would be an advantage.

InterSystems UKI a leading provider of Electronic Patient Record (EPR) solutions, is seeking a proactive and tech-savvy Application Specialist Graduate to support the implementation of its EPR at NHS/HSE and/or private healthcare sites. This graduate contract offers the opportunity to work closely with experienced implementation specialist, technical teams, and clinical stakeholders, gaining valuable insight into digital health transformation from a supplier’s perspective. This is a full-time role for new Graduates which is office based in Edinburgh or Windsor 5 days per week. This role will also involve some travel to customer sites.

Key responsibilities

• Assist with PAS and Clinical configuration, data mapping, and testing as part of customer implementation projects.
• Support the delivery of deployment activities including customer workshops, configuration analysis, environment setup, and interface validation.
• Participate in data migration, system integration testing (SIT), and user acceptance testing (UAT) processes.
• Prepare user documentation, training materials, and configuration specifications.
• Shadow senior application specialists during client meetings, discovery and Implementation sessions, and go-live support.
• Contribute to issue logging, triaging, and resolution coordination using internal support tools.
• Work collaboratively with cross-functional teams including developers, analysts, and project managers.
• Understand and document client-specific workflows and translate requirements into system configurations.
• Stay current with NHS/NHS Scotland/HSE digital standards, interoperability frameworks, and healthcare regulations relevant to PAS.

InterSystems is willing to provide training in all the above areas, but you would already need to be proficient in MS Office, specifically Word and Excel, and have strong written and spoken English language skills.

Experience/Qualifications

• Currently pursuing or recently completed a degree in Health Informatics, Computer Science, Information Systems, Biomedical Engineering, HealthCare or a related field.
• Interest in digital health, hospital operations, and enterprise healthcare software.
• Knowledge of or exposure to EPR/PAS platforms is advantageous.
• Strong analytical, communication, problem-solving and documentation skills.
• Familiarity with HL7/FHIR standards or integration concepts is a plus.
• Comfortable working in fast-paced environments and managing multiple tasks.

This is a fantastic opportunity to join a highly successful global software business and take your first step into an exciting career in technology.

The successful candidate will be responsible for delivering highly complex technical tasks required to assure the successful implementation of TrakCare and HealthShare solutions across the UK landscape. This is an exciting opportunity for candidates experienced in InterSystems technology stack or for highly experienced integration experts with substantial NHS and healthcare technology experience.

This is an excellent opportunity to join an expanding team, with a number of exciting and innovative projects, providing a platform to build substantial and complex healthcare solutions that will deliver real benefit to established and new InterSystems healthcare customers.

What’s in it for you?

• Great Bonus Scheme
• Private Medical Insurance
• Optional Enhanced Pension Scheme
• Perks and Savings on lifestyle activities
• Nuffield Health Discounts
• Gym Reimbursements (up to £600)
• Plus more!

Key Responsibilities

• Deliver and support complex technical implementations and customisations across InterSystems platforms.
• Analyse enhancement requests, assessing feasibility, risk, and development effort.
• Provide technical guidance to project managers and implementation teams.
• Develop, test, troubleshoot, and optimise integrations and platform configurations.
• Resolve acceptance issues pre- and post–go-live and support live environments.
• Produce and maintain high-quality technical documentation and training materials.
• Participate in peer reviews, on-site implementations, technical training, and extended support rotas.
• Mentor team members and contribute to continuous improvement of delivery quality.

Experience Required

• Strong technical background in software development, integrations, and data-driven systems.
• Proficiency in web technologies (HTML, JavaScript), SQL, and database concepts.
• Experience working in client-facing roles and delivering within fixed timelines.
• Ability to analyse complex technical problems and communicate solutions clearly.
• Experience producing technical documentation and delivering technical training.
• Knowledge of healthcare systems, NHS environments, and integration standards (e.g. HL7, HIE).
• Desirable experience with InterSystems technologies and cross-platform integrations.
• Degree-level education or equivalent professional experience, with flexibility to travel and support customers on-site.

InterSystems UK is seeking an energetic Sales Manager with strong healthcare solutions sales experience. Responsible for selling InterSystems data platforms products to new and existing UK healthcare customers, both Private and NHS. We are looking for a highly credible Sales Manager to secure new business and to build mutually rewarding long term relationships with our customers across the North of England and Scotland. Experience of selling Data Platforms, Regional/Trust Level Integration Engines and/or AI-enabled solutions would be beneficial for this role.

The Sales Manager will be tasked with managing and developing relationships with new and existing end user customers to uncover potential opportunities for our products to solve our customers problems. You will have a demonstrable track record of successfully articulating and subsequently selling solutions to senior stakeholders and decision makers. This role requires the flexibility for regular national travel.

What’s in it for you?

• Great Bonus Scheme
• Private Medical Insurance
• Optional Enhanced Pension Scheme
• Perks and Savings on lifestyle activities
• Nuffield Health Discounts
• Gym Reimbursements (up to £600)
• Plus more!

Key Responsibilities

• Maintain and enhance relations with existing Healthcare Data Platform customers
• Discover, qualify and develop opportunities for solutions sales in the UK healthcare market
• Motivate internal and external staff/resources to focus on desired business outcomes
• Work with the UK Bid team to provide timely proposals to customers
• Manage, escalate and resolve technical or contractual issues
• Partner with Marketing teams to develop, and execute, effective prospecting strategies and campaigns to target new customers in areas where our solutions can provide value
• Leverage existing customers as reference sites to support the campaign to bring in new name business
• Maintain awareness of industry sector and technological advances
• Collaborating with InterSystems partner organisations to support end-user requirements

Experience and Qualifications

• Excellent listening, written and communication skills
• 7+ years software solutions sales to the UK National Health Service, with a good understanding of data challenges, interoperability and standards within the NHS
• Proven ability to engage at C level and proven sales success
• Ability to develop and leverage existing relationships with relevant stakeholders in NHS trusts, ICSs, Health Boards
• Experience of data and integration software applications to healthcare end users
• A strong team player, working with sales, clinical, and technical co-workers to put-together solutions that meet the customer needs
• Strong presentation skills, with an ability to tailor the content and depth to suit a technical, business or clinical audience
• A genuine interest and technical curiosity for software in the healthcare sector
• Degree qualified or equivalent

InterSystems UK is seeking an energetic Sales Manager with strong healthcare solutions sales experience. Responsible for selling InterSystems data platforms products to new and existing UK healthcare customers, both Private and NHS. We are looking for a highly credible Sales Executive to secure new business and to build mutually rewarding long term relationships with our customers across the North of England and Scotland. Experience of selling Data Platforms, Regional/Trust Level Integration Engines and/or AI-enabled solutions would be beneficial for this role.

The Sales Manager will be tasked with managing and developing relationships with new and existing end user customers to uncover potential opportunities for our products to solve our customers problems. You will have a demonstrable track record of successfully articulating and subsequently selling solutions to senior stakeholders and decision makers. This role requires the flexibility for regular national travel.

What’s in it for you?

• Great Bonus Scheme
• Private Medical Insurance
• Optional Enhanced Pension Scheme
• Perks and Savings on lifestyle activities
• Nuffield Health Discounts
• Gym Reimbursements (up to £600)
• Plus more!

Key Responsibilities

• Maintain and enhance relations with existing Healthcare Data Platform customers
• Discover, qualify and develop opportunities for solutions sales in the UK healthcare market
• Motivate internal and external staff/resources to focus on desired business outcomes
• Work with the UK Bid team to provide timely proposals to customers
• Manage, escalate and resolve technical or contractual issues
• Partner with Marketing teams to develop, and execute, effective prospecting strategies and campaigns to target new customers in areas where our solutions can provide value
• Leverage existing customers as reference sites to support the campaign to bring in new name business
• Maintain awareness of industry sector and technological advances
• Collaborating with InterSystems partner organisations to support end-user requirements

Experience and Qualifications

• Excellent listening, written and communication skills
• 7+ years software solutions sales to the UK National Health Service, with a good understanding of data challenges, interoperability and standards within the NHS
• Proven ability to engage at C level and proven sales success
• Ability to develop and leverage existing relationships with relevant stakeholders in NHS trusts, ICSs, Health Boards
• Experience of data and integration software applications to healthcare end users
• A strong team player, working with sales, clinical, and technical co-workers to put-together solutions that meet the customer needs
• Strong presentation skills, with an ability to tailor the content and depth to suit a technical, business or clinical audience
• A genuine interest and technical curiosity for software in the healthcare sector
• Degree qualified or equivalent

Based in our Windsor or Edinburgh office, our Non-Technical Graduates will fill a number of important positions at InterSystems. With personalised mentorship, our graduates have opportunities to work both independently, and as part of a team, to fulfil different needs of the company throughout a 9-month contract starting in either April or September 2026. You will develop knowledge about InterSystems and our products, as well as gaining valuable and transferable workplace skills. We operate with a comprehensive onboarding process, allowing our graduates to undergo all the training that is necessary for their specific requirements. Whichever team a Non-Technical Graduate is part of, they will follow a structured programme to monitor their progress and facilitate development. There may be opportunity to move into a permanent position once the graduate contract is complete.  

What we offer: 

• Training and development that will support your progress and career both within InterSystems and beyond 

• Chance to work in a company making valuable contributions to society  

• Dynamic working environment and a positive and supportive culture  

• Competitive entry-level salary 

Responsibilities: 

• Complete relevant training activities to learn about InterSystems products and processes, as well as specific training related to work done by the individual team 

• Support teams on projects with the aim of eventually taking on greater responsibility in these projects 

Qualifications/skills/requirements: 

• Recent or soon to be graduate from a Bachelor’s, Master’s or PhD Program – open to a range of disciplines 

• Collaborative team mindset 

• Flexible demeanour in an ever-changing work environment 

• Enthusiastic about professional development and learning opportunities 

• Previous internship experience is a bonus 

• Able to commit to a 9-month contract starting in either April or September 2026 

• This is an office-based position, so you should be able to work either in Windsor or Edinburgh 

Based in our Windsor or Edinburgh office, our Technical Graduates will fill a number of important positions at InterSystems. With personalised mentorship, our graduates have opportunities to work both independently, and as part of a team, to fulfil different needs of the company throughout a 9-month contract, starting in either April or September 2026. You will develop a deep level of knowledge about InterSystems and our products, as well as gaining valuable and transferable workplace skills, both technical and non-technical. We operate with a comprehensive onboarding process, allowing our graduates to undergo all the training that is necessary for their specific requirements. Whichever team a Technical Graduate is part of, they will follow a structured programme to monitor their progress and facilitate development. There may be opportunity to move into a permanent position once the graduate contract is complete.  

If your application is successful in our early stages, you may be selected by one of our technical teams to be considered for their more specific graduate role – we will provide further details about those positions in due course.  

What we offer: 

• Training and development that will support your progress and career both within InterSystems and beyond 

• Chance to work in a company making valuable contributions to society  

• Dynamic working environment and a positive and supportive culture  

• Competitive entry-level salary  

Responsibilities: 

• Complete relevant training activities to learn about InterSystems products and processes 

• Support technical teams on projects with the aim of eventually taking on greater responsibility in these projects 

Qualifications/skills/requirements: 

• Recent or soon to be graduate from a Bachelor’s, Master’s or PhD Program 

• Computer Science, Physics, Maths, or similar STEM discipline preferred 

• Experience coding in one or more of the following languages: Java, C, C++, JavaScript, AngularJS, JSON, Python, or similar 

• Technical curiosity 

• Creativity towards complex technical challenges 

• Collaborative team mindset 

• Flexible demeanour in an ever-changing work environment 

• Initiative to build a technical foundation for a career that matters 

• Previous internship experience is a bonus 

• Able to commit to a 9-month contract starting in either April or September 2026 

• This is an office-based position, so you should be able to work either in Windsor or Edinburgh