Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Psychiatry/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30lbs regularly
• Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Psychiatry/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30lbs regularly
• Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

This is a high-impact, visible role where your expertise directly translates into patient access.  You'll be instrumental in shaping our market presence and ensuring the successful adoption of a technology that is changing the standard of cardiovascular care.  Join us and make a difference! 

This role serves as the primary, expert consultant on all matters of coding, billing, and access for HeartFlow FFRct Analysis and other services. You will leverage your deep reimbursement experience to ensure our hospital and clinic partners succeed financially, while strategically aligning with our internal Sales Team.

This position will be a remote position with up to 30% travel throughout the US required. #LI-IB1

Responsibilities You Will Own:

Strategic Field Alignment & Consultation

• Act as the expert reimbursement partner embedded within the field team structure. Attend strategic sales calls to address complex coding and billing concerns, positioning Heartflow as a true consultative resource for customers.
• Collaborate with the Field Sales Team to proactively identify facilities and practices needing reimbursement education and support regarding Heartflow products.
• Educate the Sales Team on key coding updates, billing concerns, and reimbursement trends, ensuring the entire commercial team is strategically aligned and informed.
• Collaborate with the field facing "One Team" to compliantly share insights into customer needs, potential barriers, and payer issues/opportunities for patient access.

Customer Access & Billing Optimization

• Serve as the primary consultant for customer billing and administrative staff. Conduct calls or travel onsite to educate customers on the appropriate use of Category III codes, billing scenarios, and payment components.
• Provide comprehensive support throughout the full reimbursement cycle, from pre-service authorization to post-service collection.
• Support customers in optimizing their prior authorization workflow and claims appeals processes to maximize reimbursement success and minimize administrative burden.
• Conduct frequent claim reviews with practices to ensure appropriate reimbursement.
• Address and resolve patient coverage, access, and reimbursement questions from accounts, coordinating with patient services as directed by policy and procedure.

Content Strategy & Compliance

• Partner with Marketing to develop strategic educational materials (e.g., guides, presentations, FAQs) on coding, billing, and compliance for both customer and internal field team use.
• Identify, anticipate, and address patient and practice reimbursement issues by partnering with internal and external stakeholders.
• Maintain a deep understanding of Heartflow policies and industry trends to perform the role in a compliant manner consistent with company guidance.

Skills Needed:

• Deep Understanding of the Revenue Cycle: Expert knowledge of medical coding (CPT, ICD-10), payer policies, prior authorization workflows, and claims appeals processes.
• Policy Interpretation: Proven ability to interpret policies and medical necessity language to accurately identify appropriate documentation (e.g., ICD-10 codes, medical records) required for successful claim submission.
• Data Proficiency: Proficient in using the Microsoft Office Suite (Excel, Word, and PowerPoint), with advanced spreadsheet development skills for analysis and reporting.
• Cross-Functional Alignment: Proven ability to successfully collaborate and align with a direct sales force, serving as a respected consultative partner rather than a purely service-oriented resource. This requires a strategic mindset focused on enabling commercial success through access.
• Exceptional Communication: Outstanding presentation and communication skills, with the ability to translate complex reimbursement information into clear, actionable guidance for both internal teams and external customers.
• Ethical Practice: Unwavering commitment to ethical business practices and maintaining the highest level of compliance in all professional activities.

Educational Requirements & Work Experience:

• Greater than 5 years of demonstrated work experience in coding and billing managing both governmental and commercial claims reimbursement processes.
• Demonstrated medical service coding and reimbursement experience.
• Associates Degree in related field of study required.
• CPC preferred, COC preferred, cardiology experience a plus.
• Bachelor’s degree preferred.

This position is remote, however, you must be located in one of the following states as listed or be able to relocate. Please note, at this time, we are not able to sponsor re-location.

A reasonable estimate of the base salary compensation range is $90,000 to $120,000 per year and bonus.

Job Summary:

Ennoble Care is seeking an experienced Full-time Social Worker Care Manager (Hybrid) to service our patients within and around the Baltimore, MD area. This position will be primarily remote with occasional travel to patients homes/facilities.

Responsibilities:

1. Support the mental and physical health care of patients on an assigned patient caseload.
2. Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
3. Provide patient education about common mental health and substance abuse disorders and the available treatment options.
4. Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
5. Support psychotropic medication management by consulting with the behavioral health consultant and then communicating with the primary care provider assigned.
6. Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
7. Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
8. Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
9. Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Registry functions can be accomplished through an EHR build, on a spreadsheet used in conjunction with an EHR, or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
10. Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.
11. Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
12. Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
13. Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
14. Be comfortable utilizing Excel and Word and completing assessments and productivity trackers daily.
15. Time-management skills are a must and the BHCM needs to be able to manage their day effectively through calendars and the EMR system.
16. This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways.

Qualifications:

• The Social Worker Care Manager will have a minimum of MSW
• Preferred Licensure or provisionally licensed
• Behavioral Health experience and knowledge
• Must be licensed driver with an insured automobile in good working order
• Ability to communicate effectively, both verbally and in writing.
• Time Management skills

Starting Salary: $50,000/yr

#tan