Staff PRODUCT ENGINEER (Contract)

Build it. Ship it. Own it.

Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru

About Counterpart

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.

The Role

As a Product Engineer at Counterpart, you own problems and drive outcomes. You iron out requirements with stakeholders, partners, and customers. You leverage AI for implementation. You verify the end-to-end result. You iterate until you move the needle.

You run projects with other Product Engineers and AI agents. You know when to delegate to a human, when to delegate to an agent, and when to do it yourself. 

YOU WILL

Own the Problem

• Take accountability for the outcome. 
• Talk directly to your users, stakeholders, and peers to discover the problem. 
• Translate business intents into functional requirements that engineers and agents can build against. Determine where human judgment is non-negotiable and where AI can augment or act autonomously. 
• Own the non-functional technical requirements. Specify the quality bar: performance, scalability, reliability, security, maintainability.

Build with AI

• Write production-quality code across the stack: Python, Django, AWS, React, and PostgreSQL. You are not afraid of any layer.
• Direct agents and review their output with domain depth. Catch what they miss across the functional and non-functional bar: correctness, edge cases, performance, security, testability, readability.
• Evaluate and improve agent output regularly. Track failure modes. Refine the prompts and patterns that lift the quality ceiling over time.
• Run projects that span other Product Engineers and agents. Coordinate work, manage dependencies, and keep things moving without micromanaging.
• Contribute to architectural decisions. Bring options and alternatives, not objections. Know when the elegant solution is the wrong call for a startup moving fast.
• Contribute to and manage the context harness as you build and deliver.

Verify and Iterate

• Surface delivery risks early. Bring solutions, not just problems. Keep your stakeholders informed without turning every risk into a meeting.
• Verify the end-to-end result yourself. Confirm the system does what the requirements say, and that the requirements were right.
• Drive adoption of what you ship. Documentation, enablement, and usage monitoring are part of the job.
• Monitor your services in production. Own the signal. Debug and fix what breaks.
• Participate in support rotations. When users run into issues with what you shipped, you investigate and fix them.
• Iterate until you move the needle. Shipping is not the finish line. Outcome is.

Raise the Bar

• Mentor engineers around you. Give direct, useful feedback. Leave things better than you found them.
• Make deliberate calls on technical debt: when to accumulate it, when to pay it down, when to refactor. Translate trade-offs into language that business leaders can act on.
• Operate to the engineering standards for quality, reliability, and operational excellence.

YOU HAVE

• 10+ years building production web applications across the full stack. The years are the floor, not the bar. What matters is whether you have actually done this: owned a problem end-to-end, written the spec, built the thing, coordinated the work, and shipped it without someone else holding the thread.
• Demonstrated experience gathering requirements directly. You have interviewed users, customers, and partner teams, and turned ambiguous intent into specs that engineers and agents can build against.
• Demonstrated experience owning both functional and non-functional requirements. You have defined what a system must do and held the line on how well it must do it.
• A track record of owning a domain or initiative without close supervision. You have navigated ambiguity, made judgment calls, and been accountable for the outcome.
• Extreme ownership and a bias for action. You do not sit and wait. You chase stakeholders, customers, and answers when you need them.
• Experience coordinating across engineers and AI agents on a shared initiative. You have managed the work without holding a formal management title.
• Strong technical judgment and the depth to catch what AI-generated code gets wrong: not syntax, but correctness, architecture, intent.
• Proficiency with Python and Django. Working knowledge of TypeScript, React, and PostgreSQL.
• Proficiency in developing with AI tools (Claude Code, Cursor, OpenAI Codex, similar) and the drive to stay ahead of how AI development practices are evolving.
• Domain curiosity. You learn the business context your work supports, not just the systems. You understand why the problem matters, not just how to solve it.
• The ability to communicate clearly across engineering, product, and business, translating technical complexity without losing meaning.
• Low ego and high Emotional Quotient (EQ). You influence without authority, take feedback well, and leave your ego out of technical decisions.
• Experience working with distributed, remote teams.

HOW THIS ROLE WORKS

Product Engineering exists to collapse the distance between a problem and a working solution. You own a problem or part of a vision. You shape it with stakeholders. You build it with AI. You verify it end-to-end. You iterate until the metric moves.

You work within the Context Architecture, a shared system of documentation, design patterns, and domain knowledge that gives you the technical context to make autonomous decisions at every step.

This is not a role for engineers who need to be told how. It is a role for engineers who can take a problem, fill in the gaps with good judgment, and ship something that works.

WHO YOU WILL WORK WITH

• Derrick Franco, Principal Engineer: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
• Julian Prokay, Principal Engineer: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
• Tony Nguyen, Engineering Manager: Tony is an engineering and platform leader with 25+ years of leadership experience at companies like Sony PlayStation Network, Intuit TurboTax, and ServiceNow. He thrives at building products, scaling teams, and leading organizations, but more so building people. He believes the best leadership and engineering comes from bringing your full identity to work. For him that's faith, family, and sports! Outside of work, you can catch him on the couch with his 3 adult children watching anime, going to Disneyland, or having game nights.
• Ron Alexessen, Engineering Manager: With experience at Hewlett-Packard, New Relic, Rackspace, and consulting agencies, Ron has built teams and shaped technical culture across different environments. He's passionate about AI-enabled development as a force multiplier and building solutions that create real business impact. Outside work, he boulders, runs, rides gravel bikes, and co-parents active teenagers, embracing structured chaos in all of it.
• Newton Truong, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
• John Mendez, Engineering Manager: John has experience working at companies of all sizes. He enjoys startups and small-to-medium businesses, where he can wear multiple hats and help deliver solutions. Outside of work, he stays busy with his four kids and their activities. He also makes time to stay active by working out at home and running or walking with his dog.

COUNTERPART'S VALUES

• Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
• Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
• Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Leverage AI ruthlessly. We measure success by outcomes, not lines of code written. Use every available AI tool to ship faster and think more strategically.
• Practice Omotenashi ("selfless hospitality") - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
• Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
• Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

WE OFFER

1. Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
2. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
3. Paid Vacation and Time Off
4. Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
5. Computer - We reimburse you for your locally procured MacBook Pro. If you are still with the company after one year, it is yours to keep!

Our estimated pay range for this role is USD $90,000 - $110,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.

We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work, regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

Are you passionate about web design and eager to embark on a fulfilling career in the field? If you've dabbled in website creation using platforms like Wix, Squarespace, or WordPress, have a background in customer service, are a problem solver, and have a knack for creating engaging content, then Cloudbeds is looking for you!

This entry-level position offers a unique chance to provide customer support to our existing website customers while actively contributing to the new customer setup and onboarding process under the guidance of our seasoned Website Design team.

Location: Remote

Working shifts: 8 AM to 5 PM PST / 4 PM to 1 AM UTC 

What You Will Do:

• Managing the support tickets through our ticketing system from live customers with published websites while maintaining the required SLA 
• Managing all records and upkeep of all task management systems related to website services
• Working with and communicating directly and effectively with our different customer profiles through video calls, emails, and voice calls
• Resolving and handling customer complaints, and the ability to handle deadline-driven pressure
• Taking customer scoping, content collection, and revision calls, then coordinating the customer requirements with the website designers 
• Gathering property details and website requirements, then organizing the information for the website designer’s reference
• Proactively communicating with customers and providing timely updates on the project progress
• Managing multiple account timelines, completing requirements, and communicating priorities with the website designers to meet deadlines agreed with the customer 
• Overseeing the timely completion of website builds and ensuring that the quality of the website meets the customer's requirements 
• Assisting the customer in acquiring domain names, updating domain settings, and publishing websites 
• Assisting website designers in onboarding customers: Editing the published websites based on the requirements of the customers using our in-house website builder 
• Investigating website errors, cases, or supporting, researching, and suggesting website support process improvement 
• Using a consultative approach in maintaining our high-quality, professional hospitality websites and communicating with all customers 
• Handling the creation of landing pages or single-page websites 
• Managing internal escalations and coordinating with internal teams to give website onboarding updates or resolve customer concerns 
• Using tools (AI) to create visual elements or content that are in line with our customers’ branding 
• Proofread content and correct errors 
• Staying up to date with website trends and website development techniques that are most effective in engaging consumers

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Highly responsive to internal and customer inquiries with a goal to complete tasks related to concerns raised 
• Effective execution of several website updates with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• Experience with Website Design Builder or a platform like Wix, Squarespace, GoDaddy, or Duda preferred
• Experience with Adobe Photoshop or Canva preferred
• Experience with using AI for text content creation 
• Fluent English
• Fluent Spanish
• Excellent customer service - Passionate about meeting customers from all over the world and happy to provide them with genuine customer service (customer service experience required) 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection

#LI-LT1

Important Information

Location: Costa Rica, Peru, Colombia, Argentina, Bolivia

Work Mode: Remote

Job Summary

As a OTM Consultant (Oracle Transportation Manager)(19889) you will be responsible for supporting and delivering transportation solutions within Oracle Transportation Manager (OTM), covering key functionalities such as Order Management, Transportation Planning and Execution, Supply Chain Visibility and Event Management, Inventory Visibility, and Freight Bill Audit and Payment. You will manage and complete customer work packages while ensuring alignment with defined budgets, work plans, quality standards, and timelines, analyze and address client requirements using established templates, frameworks, and standard product functionalities, and collaborate with internal or external DevOps teams to deliver transportation project solution work packages and implement change requests.

Responsibilities and Duties

• The key purpose of this role is to gather requirement, solution design services and development of the transport solution for a broad range of projects and Support.
• Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution design
• Manage the implementation of IT project work packages in line with the DHL DevOps way of Working.
• Manage required IT development activity in line with the customer requirements. Ensure any development IT in accordance with supplier governance policies.
• Provide IT support as required for live customers (CRs, new releases etc.).
• Projects implementation, post warranty support and Go-live Support.
• Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle.
• Undertake other projects and roles as required from time to time by senior management.
• Run business requirement and GAP analysis workshops for template based implementations.
• Build working relationships with Project team, customers, business and suppliers
• Development of test scenarios and scripts.
• Work with testing team to automate the Testing.
• Manage and/or perform IT testing and support user acceptance testing.
• Document user training to internal and customer teams.

Qualifications and Skills

• Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill.
• Good Knowledge on Agile and DevOps.
• General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro.
• Participates and organizes workshops & events.
• Preparation of solution design proposals from a commercial as well as a technical perspective.
• Advising / consulting to external customers.
• Coordinate, direct and oversee work package delivered by Specialists and/or suppliers
• Developing content for customer presentations and providing technical/functional content
• Years of Experience: 5-8 Years | 3-4 Full Life Cycle Implementation (At least one Implementation in Agile/DevOps) in Oracle Cloud.
• Geographical Experience: Experience implementing Transport solutions in latest Oracle Cloud at least two different regions.

Main Technical tools:

• Core OTM Expertise: In-depth knowledge of OTM modules (Shipment Management, Rate Management, Business Process Automation).
• Technical Skills: Strong proficiency in SQL/PL-SQL, XML, and XSLT.
• OTM Tools: Experience with Workflow Agents, Integration Manager, and Screen Sets.
• Cloud Experience: Strong hands-on experience with OTM Cloud is highly preferred.
• -Logistics Knowledge: Understanding of transportation modes (FTL, LTL, Ocean, Air), multi-leg planning, and freight audit.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity:

Do you love the challenge of new and interesting problems? Do you have a knack for automating anything you have to do more than twice? Do you want to become an expert Database Administrator (DBA)? If you answered yes, then you’ll love working on our Remote DBA team at MariaDB as we grow our exciting SkySQL cloud platform solution.

The Remote DBA team works with customers around the world. Each customer’s deployments and challenges are unique, offering something new day after day. You will help our customers succeed by delivering expert-level Remote DBA services including database monitoring, making recommendations to improve performance and durability, fixing things when they break, helping design new architectures and implement best practices, performing upgrades, configuring and monitoring backups, assisting with recoveries, and other related DBA-level tasks as needed. You will utilize advanced troubleshooting skills and creative problem-solving capabilities. You must be self-motivated and capable of working autonomously.

We are a “virtual” team, distributed globally, telecommuting via the internet. We make heavy use of email, Slack, the web, ssh, and similar remote technologies. Prior experience in this form of working environment is ideal.

Because we must provide coverage to our customers 24x7x365, this position does occasionally involve work on nights, weekends, and holidays, however, we leverage our global team to minimize the impact as much as possible.

Responsibilities:

• Perform DBA activities remotely with customers around the world
• Automate various DBA tasks
• Set up monitoring and other activities on customer servers
• Perform periodic health checks and reports on customer systems
• Participate in the community by blogging and other social media
• Help the MariaDB team build tools and enhancements around MariaDB
• Help improve practices and common methodologies for the Remote DBA team
• Ability to be on call as needed to guarantee customer SLAs
• Manage SkySQL customers across cloud environments
• Provide coverage during designated schedule
• Tues-Sat or Sun-Thurs shift preferred
• Ability to travel internationally for company-related meetings

Qualifications:

• Passion for serving customers and solving technical problems
• Experience with MariaDB/MySQL and surrounding tools
• Knowledge of SQL query writing and optimization
• Knowledge of database design, administration, development or architecture
• Understanding of various high availability environments and technologies
• Very strong troubleshooting and problem-solving skills
• Tenacity with regard to customer communication & follow-up
• Comfortable working remotely (equipment provided)
• Excellent written and spoken English communication skills
• Experience with some sort of columnar database platform
• Previous usage of database proxying technology

Bonus Experience and Skills:

• Experience in a 24×7 support environment
• Proficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)
• Prior MariaDB, Percona, or MySQL support engineer experience
• Previous experience working remotely
• Proficient in one or more scripting languages (Bash, Python, Go, etc.)
• Sysadmin experience (Linux, Windows, etc.)
• Working knowledge of other database systems (Oracle, MS SQL Server, Postgres, RDS/Aurora, MongoDB, etc.)
• Contributions to open source software in the MariaDB/MySQL ecosystem
• Experience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Clustrix, etc.
• Proficient with virtualization software (Xen, VirtualBox, VMware, etc.)
• Experience with cloud offerings
• Experience with automation toolsets
• Experience with containers (Kubernetes, Docker, etc)
• MariaDB/MySQL monitoring software experience
• MariaDB and/or MySQL certifications

Location:

Dominican Republic (Remote)

• The ideal shift rota preferred will be Tuesday-Saturday or Sunday-Thursday. 
• Other flexible schedules with weekend coverage desirable.

Travel:

Flexible to travel internationally for company-related meetings

What's in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

MariaDB is an equal opportunities employer.

Join Our Flash Team as a Manager, Support Services!

Flash is looking for a Manager, Support Services to help deliver on our mission to free consumers from the hassles of everyday travel by making it faster and easier to get where you need to go, so they can focus on the destination.

The Manager, Support Services is responsible for leading the Customer Service Representative (CSR) teams to ensure fast, accurate ticket triage, high-quality documentation, and exceptional customer experience. This role oversees frontline support operations, ensuring tickets are properly routed, documented, and handed off cleanly to next-level teams. The Manager, Support Services, is accountable for team performance, backlog health, and maintaining high standards in ticket handling and customer communication. The ideal candidate is a strong operational leader who drives accountability, coaching, and continuous improvement across frontline support processes.

At Flash, we empower our employees to innovate, collaborate, and solve impactful challenges. As part of our Santo Domingo team, you’ll work with cutting-edge technologies, drive meaningful product improvements, and contribute to a customer-first culture in a dynamic, fast-growing company!

Location: Santo Domingo, Dominican Republic; This is a hybrid position; Tuesday, Wednesday, and Thursday are on-site at our office in Metro Plaza; Monday and Friday are remote.

Travel: 0%

Language: Spoken and written fluency in English and Spanish required

What You'll Do:

• Lead and manage the CSR day and overnight teams, including hiring, training, and performance management
• Drive same-day ticket triage (“ticket day trading”) to ensure fast and efficient routing of all cases
• Monitor and manage ticket backlog and SLA risks
• Enforce high standards for ticket hygiene and documentation quality, ensuring all required fields and notes are accurate and complete
• Ensure strong handoff discipline, with clear, actionable, and complete ticket documentation
• Monitor and improve customer experience (CSAT) across Freshdesk and Dialpad
• Ensure CSRs are active and available in Freshdesk and Dialpad to support proper routing and call handling
• Adjust and manage staffing to maintain appropriate coverage
• Conduct regular team meetings, coaching sessions, and 1:1s focused on performance, ticket quality, and development
• Track and report on key metrics, including triage timeliness, ticket quality, misroutes, and CSAT
• Provide weekly performance summaries to the Director of Support Services, including trends, risks, actions taken, and focus areas
• Partner with L1 and L2 leadership to align on expectations and improve cross-team efficiency
• Identify knowledge gaps and coordinate training to improve team performance
• Monitor Slack channels and other communication channels for trends, issues, and escalation signals
• Drive continuous improvement initiatives to enhance workflows, triage accuracy, and operational efficiency

 What You Bring:

• Strong ability to lead and manage frontline support teams in a fast-paced environment
• Deep understanding of ticket triage, routing, and support workflows across multiple tiers
• Ability to enforce high standards of documentation, accuracy, and accountability
• Strong communication skills with the ability to collaborate across teams and influence outcomes
• Experience with support tools such as Freshdesk, Dialpad, or similar ticketing and telephony systems
• Ability to analyze metrics and trends to drive performance improvements
• Highly organized, with the ability to manage multiple priorities and maintain focus on execution
• Demonstrates reliability, accountability, and a strong coaching mindset
• Ability to identify process gaps and implement improvements
• Commitment to delivering a high-quality customer experience through consistency and professionalism

Qualifications:

• Minimum of 3–5 years in a leadership role in a support or call center environment
• Bachelor's degree or equivalent education and experience preferred

 Company Benefits and Perks: 

• Hybrid role at our new office at Metro Plaza
• Legal Dominican benefits
• Supplemental Private Medical Insurance (HUMANO)
• Gym subsidy
• Meal subsidy 
• Competitive salary
• Annual vacation bonus

Major League Baseball is seeking a Coordinator, Drug Testing, Health & Safety Program to serve as a liaison for Major League Baseball’s drug program and player wellness initiatives across Latin America, and assisting with health, safety, and medical standards for players and academy personnel. The Coordinator will deliver educational programming, manage procedures, and coordinate health and safety resources throughout the region.

Responsibilities

• Serve as a point of contact for Major League Baseball’s drug program, player health and safety, mental health, and medical issues in Latin America, including but not limited to drug testing, substance use, emergency response procedures, athletic training, strength and conditioning, and nutritional standards.
• Support the development and delivery of in-person and virtual educational programming and materials on drug program, player health and safety, mental health, substance use, and medical issues for players, academy staff, trainers, international prospects, and family members in both English and Spanish.
• Provide and/or arrange for counseling, education and awareness resources for Minor League and International Amateur players throughout Latin American in response to mental health and substance use related matters or a positive test result for a prohibited substance under an MLB drug testing program.
• Work closely with MLB’s Joint Strength and Conditioning Director and Sports Registered Dietician on the implementation of policies, standards, best practices, and education with respect to nutrition, dietary supplements, and sports performance in Latin America.
• Perform disciplinary notifications under MLB drug programs for Minor League and International Amateur players located in Latin America.
• Assist with the processing of all disciplinary appeals under MLB drug programs in Latin America.
• Serve as a point of contact for drug program sample collection personnel and investigations in Latin America.
• Work with MLB’s medical consultants on the development, implementation and oversight of minimum medical standards, emergency procedures and player health policies at MLB facilities in Latin America
• Assist with coordination of drug testing and educational programming at international prospect showcases in the Dominican Republic and other Latin American countries as needed.
• Assist with the planning and coordination of large-scale health and medical meetings in the Dominican Republic for MLB Club and Academy personnel.
• Work closely with MLB’s Consultant on Behavioral Health and Addiction in the identification of and collaboration with mental health, substance use and addiction clinicians and other resources in Latin America.
• Provide general support and assistance to the Drug, Health and Safety group upon request.

Qualifications & Skills

• Master’s Degree or a Higher Level of Education in a relevant field from a competitive college or university (education and/or experience in a clinical mental health field preferred)
• Experience delivering in-person and virtual education programs
• Successfully demonstrated ability to maintain strict confidentiality and privacy of sensitive materials
• Strong administrative and organizational skills as well as the ability to work well under strict deadlines
• Excellent written and oral communication skills in English (required) and Spanish (required)
• Proficiency in Microsoft Word and Power Point
• Willingness to travel

Salary Range: $22,000.00 - $25,000.00 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. 

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

Join Our Flash Team as a Client Services Representative in the Dominican Republic!

Flash is seeking a Client Services Representative who is passionate about delivering exceptional customer service. In this role, you will manage inbound calls and emails, assist with product-related questions, and resolve operational support issues — ensuring every client feels supported and valued. As a client-facing representative, you will play a key role in shaping the customer experience and representing Flash with professionalism and care in every interaction.

At Flash, we empower our employees to innovate, collaborate, and solve impactful challenges. As part of our Santo Domingo team, you’ll work with cutting-edge technologies, drive meaningful product improvements, and contribute to a customer-first culture in a dynamic, fast-growing company!

Location: Distrito Nacional - Santo Domingo, Dominican Republic. This is a hybrid position that requires being on-site at our office located in Metro Plaza on Wednesday and Thursday. Remote work from home on Friday/Saturday/Sunday.

Schedule:  Wed - Sun 9 am - 6 pm CST. Follows Daylight Savings. 

Travel: 0%

Language: Spoken and written fluency in English and Spanish required

What You'll Do:

• Provide remote applications support via email and phone.
• Assist customers with basic software and hardware troubleshooting.
• Accurately document customer interactions (calls, follow-ups, escalations, reporting) Flash ticketing system.
• Prioritize and manage customer inquiries to ensure the most urgent cases receive timely attention and service levels are consistently met.
• Escalate complex issues that cannot be resolved at the frontline, while providing clear documentation to enable faster resolution by the next support tier.
• Contribute to the client knowledge base by documenting common requests, incidents, resolutions, and work-arounds — helping both customers and teammates solve problems more efficiently. 

What You Bring:

Technical Skills

• Basic troubleshooting of software and hardware issues.
• Prior technical and customer support experience.
• Working knowledge of iOS and Windows PC environments and their components.
• Experience using ticketing systems.

Soft Skills

• Committed to delivering an outstanding customer experience as Flash’s frontline representative.
• Excellent problem-solving aptitude with strong analytical thinking.
• Naturally curious and driven to identify solutions.
• Collaborative, team-oriented mindset with clear communication skills.
• Able to work independently, stay focused, and deliver results.
• Business-level fluency in English and Spanish (written and spoken).
• Excited to learn new processes and suggest improvements.

Qualifications:

• 2+ years of customer service or technical support experience (technology, SaaS, or help desk preferred).
• Bilingual in Spanish and English (written and spoken, business-level).
• High School diploma or equivalent (higher education or certifications a plus).

 Company Benefits and Perks:

• Hybrid schedule at our new office in Metro Plaza.
• Private Medical Insurance (Humano) – supplemental coverage.
• Gym & Meal subsidies to support work–life balance.
• Competitive salary + annual base bonus.
• Vacation bonus and all legal Dominican benefits.

Software Development Engineer in Test 

Join Our Flash Team as a Software Development Engineer in Test (SDET) in the Dominican Republic!

Flash is seeking a highly skilled and motivated SDET to build scalable automated testing solutions that ensure high-quality software delivery. The SDET is an engineer first—responsible for designing, developing, and maintaining automated test frameworks, integrating quality into CI/CD pipelines, and partnering with development teams to prevent defects early in the software lifecycle.

This is not a traditional QA or automation role. We are seeking an engineer-first SDET who can design and build testing frameworks from the ground up, operate at the code level, and integrate quality deeply into the development lifecycle. You will work across the stack—UI, API, and database layers—to ensure scalable, high-quality software delivery.

This is a high-impact role with direct influence on product quality and engineering practices. You’ll have the opportunity to modernize legacy frameworks, introduce new technologies, and shape testing strategy and tools from the ground up. Working with cutting-edge tools—including AI-assisted development—you’ll be empowered to innovate, experiment, and drive meaningful change across the organization.

Location: Santo Domingo, Dominican Republic; Hybrid – 3 days in office (Tuesday - Thursday)

Travel: 0%

Language: Spoken and written fluency in English and Spanish required

What You'll Do:

• Design and build automated test frameworks and tools from scratch
• Develop and execute automated tests across UI, API, and database layers
• Integrate automated testing into CI/CD pipelines (GitHub Actions, Jenkins)
• Partner closely with Engineering, Product, and QE teams to define test strategies and improve quality early in the development cycle
• Review code and provide feedback to ensure testability and quality standards
• Identify defects, troubleshoot root causes, and collaborate on solutions
• Build and manage test environments, test data, and supporting infrastructure
• Contribute to performance and security testing efforts
• Leverage AI tools (e.g., GitHub Copilot, Gemini CLI) to improve development and testing efficiency
• Continuously evaluate and introduce new tools, frameworks, and best practices

 What You Bring:

Technical Skills

• 5+ years of experience in software development with a strong testing focus
• Strong programming skills in TypeScript and/or C# (Java acceptable; Python a plus)
• Proven experience building test frameworks from scratch
• Hands-on experience testing at the API and/or database layer
• Strong experience with relational databases (SQL, MSSQL, Oracle)
• Experience with UI test automation (Playwright preferred; Selenium or Appium acceptable)
• Experience with GitHub and CI/CD pipelines (GitHub Actions preferred; Jenkins acceptable)
• Experience working in AWS environments (preferred)
• Strong understanding of SDLC and Agile methodologies
• Exposure to mobile testing is a plus
• Experience with both RESTful and SOAP APIs is a plus
• Familiarity with Linux environments (in addition to Windows) is a plus
• Experience with AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, Gemini) is a plus

Soft Skills

• Excellent problem-solving skills; naturally curious and solution-oriented
• Collaborative, team-focused mindset
• Ability to build scalable systems and think structurally
• Comfortable working from broad direction and driving toward clear outcomes
• Confident asking questions and constructively challenging requirements
• Able to work independently and stay on task
• Strong analytical thinking with excellent communication skills
• Quick learner who can adapt to new technologies
• Passion for continuous learning

Qualifications:

• 5+ years of experience in a software development with a testing focus
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Bi-lingual in Spanish and English, written and spoken

 Company Benefits and Perks:

• Hybrid role at our new office at Metro Plaza
• Legal Dominican benefits
• Supplemental Private Medical Insurance (HUMANO)
• Gym subsidy
• Meal subsidy 
• Competitive salary
• Annual vacation bonus

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

We are looking for a high-energy, ambitious Marketing Content Strategist to report to the VP of Corporate Marketing. This is an individual contributor role for a "digital-first" storyteller. You will be the architect of our editorial engine, responsible for making MariaDB the most visible and well-positioned database in the era of AI.

If you are a former journalist or a content creator who is obsessed with how LLMs (like ChatGPT, Gemini and Claude) are changing the way people find information, this is your role.

Key Responsibilities

Strategy & Repositioning

• The Narrative Architect: Execute a content strategy that aligns with corporate messaging to reposition MariaDB as the modern, higher-value alternative to MySQL and PostgreSQL.
• LLM & SEO Visibility: Own our visibility in the new search landscape. Working with SEO/GEO agencies or resources, you will optimize content not just for Google, but for LLM (Large Language Model) rankings, ensuring MariaDB is the top recommendation when users ask AI for architectural advice.
• Editorial Calendar: Build and own the global editorial calendar. You will ensure a consistent, high-quality "drumbeat" of content (blogs, articles that keeps MariaDB top-of-mind.

Production & Execution

• Content Factory: Act as the primary editor and a key writer. You will work with internal engineers and external freelancers to ensure we publish regular, high-impact blogs and articles. Work with MariaDB’s copy editor as needed for final polish on content.
• AI Force Multiplier: Use AI writing and research tools as a core part of your workflow to 10x your output. You will be the internal expert on how to use AI to scale our content without losing our unique brand voice.
• Operational Transparency: Establish a clear process for content production, giving the entire organization visibility into what is being published and when.

Position Requirements

• Experience: 3–5 years of professional writing or content marketing experience. A background in journalism, reporting, or professional blogging is highly preferred.
• Writing Excellence: You are a fast, versatile writer. You can take a 30-minute interview with a developer and turn it into a provocative, SEO/LLM-optimized blog post by the end of the day.
• AI Native: You are already using LLMs (ChatGPT, Claude, etc.) to brainstorm, outline, and draft. You see AI as a tool to make you faster and more effective.
• Technical Curiosity: You may not be a database administrator, but you aren't afraid of technical topics. You are eager to learn the nuances of SQL and the database market.

Desired Skills & Experience

• Interpersonal Skills: You are comfortable "interviewing" stakeholders to extract great stories.
• Organizational Pro: You love a good Kanban board or spreadsheet. You keep projects on track and stakeholders informed.
• Competitive Drive: You want to win the "search war" against our competitors and enjoy seeing MariaDB climb the rankings.

Location

• Remote (Canada, USA, Dominican Republic, Bulgaria, UK)

What's in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. 

You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

The Coordinator, Age & Identity Investigations supports Major League Baseball’s investigations into the ages and identities of amateur prospects in the Dominican Republic and other countries.  The analyst is part of a team responsible for overseeing field investigations, conducting interviews, analyzing investigative findings, and reviewing documents.

Responsibilities

• Supervise DR Field investigators, review investigators’ reports, and gather and analyze information from those reports
• Prepare and assist investigators with witness interviews
  • Cross check investigations with information obtained from interviews
• Work with MLB analysts in New York to gather and analyze publicly available information, including government records, social media, and news reports.  Develop alerts for relevant updates.
• Maintain database records and logs of age and identity investigative activities, including in case management systems.
  • Translate information from Spanish to English
  • Assist MLB with legal processes and procedures involving age and identity investigations
  • Prepare cases for Age and Identity Review Committee (Draft Summaries)
  • Analysts shall familiarize themselves with MLB rules and regulations
  • Develop and maintain a relationship with all DR MLB academy directors
• Secure and preserve data and publicly available information
• Maintain working relationships with Junta Central Electoral (JCE) and other government institutions in the Dominican Republic
• Maintain a working relationship with the U.S. Consulate in Santo Domingo
• Work closely with MLB Dominican Office initiatives, including presentations and workshops regarding the department
• Assist MLB’s Department of Investigations in the Dominican Republic as directed
• Contribute to the development and improvement of investigation protocols and best practices
• Assist in training and mentoring interns and field investigators

Qualifications & Skills

• Fluency in English (oral and written) required
• Bachelors at Law (LL.B.) and a minimum of 2 years’ legal experience strongly preferred
• Strong writing skills required
• Prosecutorial or investigations background strongly preferred
• Professional demeanor, organized, and detail-oriented
• Ability to maintain confidentiality and impartiality
• Ability to manage deliverables with time-sensitive deadlines
• This position is based in Dominican Republic and will involve travel throughout the country
• Working knowledge of Microsoft Office
• Advanced analytical and critical thinking skills, with the ability to assess complex information and reach logical conclusions
• Familiarity with Dominican legal, civil registry, or immigration systems preferred
• Dominican Residency and work authorization required

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We are a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Senior Software Development Engineer in Test for our Global IT Operations team based in Austin, Texas!  

What you’ll be responsible for in this role:  

• Leading testing effort in the payments, card issuing and revolving credit domain. 
• Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback. 
• Creating detailed, comprehensive, and well-structured test plans and test cases in JUnit 5.
• Preparing quality assurance policies and procedures 
• Designing, developing, and executing automation code. 
• Identifying, recording, documenting, and tracking bugs. 
• Performing thorough regression testing when bugs are resolved. 
• Developing and applying testing processes for new and existing products. 
• Tracking quality assurance metrics and statistics. 
• Staying up to date with new testing tools, diverse types of test strategies, and assuring ongoing compliance with quality and industry regulatory requirements. 
• Communicating technical information, both written and verbal, effectively to other team members and customers of varying technical experience. 
• Working collaboratively with other team members, teams and customers on projects, and other similar or related tasks.
• This is not an exhaustive list, and your duties and responsibilities will also include any incidental and administrative duties as are reasonably required or reasonably desirable for the performance of the duties and responsibilities set out above. 

What experiences and skills are necessary to be successful in this role:  

• Proficiency in the Java programming language and JUnit test framework. 
• Proven domain knowledge and experience in testing within the payments and card industry. Proficiency in various testing methodologies, tools, and techniques specific to this domain. 
• Familiarity with regulatory standards and industry-specific protocols. 
• Ability and willingness to delve into unfamiliar domains, rapidly acquiring necessary expertise for effective testing. 
• Previous experience in backend Java enterprise software system testing. 
• Previous experience in automating API (REST) testing. 
• Experience working with CI/CD pipeline using Jenkins or other CI/CD platforms. 
• Proven record with large complex projects and SDLC processes. 
• Experience working with RDBMS and NoSQL Databases such as MySQL and Cassandra. Ability to write, execute, and debug SQL queries to perform database testing and validation. 
• Great problem solving and decision-making skills; strong attention for detail to ensure comprehensive test planning. 
• Ability to read, write, listen, and speak English with at least business fluency. 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.  

E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

E6 is committed to providing reasonable accommodation for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at recruiting@episodesix.com if you need any assistance completing our application or need accommodation during your interview process. 

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We are a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Senior Software Development Engineer in Test located in the Dominican Republic.  

What you’ll be responsible for in this role:  

• Leading testing effort in the payments, card issuing and revolving credit domain. 
• Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback. 
• Creating detailed, comprehensive, and well-structured test plans and test cases in JUnit 5.
• Preparing quality assurance policies and procedures 
• Designing, developing, and executing automation code. 
• Identifying, recording, documenting, and tracking bugs. 
• Performing thorough regression testing when bugs are resolved. 
• Developing and applying testing processes for new and existing products. 
• Tracking quality assurance metrics and statistics. 
• Staying up to date with new testing tools, diverse types of test strategies, and assuring ongoing compliance with quality and industry regulatory requirements. 
• Communicating technical information, both written and verbal, effectively to other team members and customers of varying technical experience. 
• Working collaboratively with other team members, teams and customers on projects, and other similar or related tasks.
• This is not an exhaustive list, and your duties and responsibilities will also include any incidental and administrative duties as are reasonably required or reasonably desirable for the performance of the duties and responsibilities set out above. 

What experiences and skills are necessary to be successful in this role:  

• Proficiency in the Java programming language and JUnit test framework. 
• Proven domain knowledge and experience in testing within the payments and card industry. Proficiency in various testing methodologies, tools, and techniques specific to this domain. 
• Familiarity with regulatory standards and industry-specific protocols. 
• Ability and willingness to delve into unfamiliar domains, rapidly acquiring necessary expertise for effective testing. 
• Previous experience in backend Java enterprise software system testing. 
• Previous experience in automating API (REST) testing. 
• Experience working with CI/CD pipeline using Jenkins or other CI/CD platforms. 
• Proven record with large complex projects and SDLC processes. 
• Experience working with RDBMS and NoSQL Databases such as MySQL and Cassandra. Ability to write, execute, and debug SQL queries to perform database testing and validation. 
• Great problem solving and decision-making skills; strong attention for detail to ensure comprehensive test planning. 
• Ability to read, write, listen, and speak English with at least business fluency. 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.  

E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

E6 is committed to providing reasonable accommodation for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at recruiting@episodesix.com if you need any assistance completing our application or need accommodation during your interview process. 

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We are a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Senior Software Development Engineer in Test in the Dominican Republic.

What you’ll be responsible for in this role:  

• Leading testing effort in the payments, card issuing and revolving credit domain. 
• Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback. 
• Creating detailed, comprehensive, and well-structured test plans and test cases in JUnit 5.
• Preparing quality assurance policies and procedures 
• Designing, developing, and executing automation code. 
• Identifying, recording, documenting, and tracking bugs. 
• Performing thorough regression testing when bugs are resolved. 
• Developing and applying testing processes for new and existing products. 
• Tracking quality assurance metrics and statistics. 
• Staying up to date with new testing tools, diverse types of test strategies, and assuring ongoing compliance with quality and industry regulatory requirements. 
• Communicating technical information, both written and verbal, effectively to other team members and customers of varying technical experience. 
• Working collaboratively with other team members, teams and customers on projects, and other similar or related tasks.
• This is not an exhaustive list, and your duties and responsibilities will also include any incidental and administrative duties as are reasonably required or reasonably desirable for the performance of the duties and responsibilities set out above. 

What experiences and skills are necessary to be successful in this role:  

• Proficiency in the Java programming language and JUnit test framework. 
• Proven domain knowledge and experience in testing within the payments and card industry. Proficiency in various testing methodologies, tools, and techniques specific to this domain. 
• Familiarity with regulatory standards and industry-specific protocols. 
• Ability and willingness to delve into unfamiliar domains, rapidly acquiring necessary expertise for effective testing. 
• Previous experience in backend Java enterprise software system testing. 
• Previous experience in automating API (REST) testing. 
• Experience working with CI/CD pipeline using Jenkins or other CI/CD platforms. 
• Proven record with large complex projects and SDLC processes. 
• Experience working with RDBMS and NoSQL Databases such as MySQL and Cassandra. Ability to write, execute, and debug SQL queries to perform database testing and validation. 
• Great problem solving and decision-making skills; strong attention for detail to ensure comprehensive test planning. 
• Ability to read, write, listen, and speak English with at least business fluency. 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.  

E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

E6 is committed to providing reasonable accommodation for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at recruiting@episodesix.com if you need any assistance completing our application or need accommodation during your interview process.