SRE Jobs in Denmark.
All active SRE roles based in Denmark.
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Director of Platform Engineering
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The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
Role & Team
We’re looking for a Director of Platform & Infrastructure to own and evolve our core engineering foundations. Reporting to our VP of Product Engineering, this role will lead SRE, MLOps, and Platform teams with a mandate to create leverage across the entire organization.
As a scaling startup, we’re evolving from early-stage infrastructure to a more mature, reliable platform that can support rapid product development and growing customer demand. This role is critical in helping us make that transition — building systems, standards, and teams that enable speed today while laying the foundation for long-term scale.
Partnering closely with product, data, and application engineering teams, you will set the technical vision, define best practices, and ensure our infrastructure enables teams to move fast with confidence.
This is a highly cross-functional leadership role for someone who combines deep technical judgment with a systems mindset, strong people leadership, and a passion for building platforms that empower others.
Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)
What You'll Do
- Own the platform strategy across Platform, MLOps, and SRE, aligning it with company and product goals
- Grow senior ICs (and eventually manages) across multiple teams, fostering strong technical leadership and healthy team cultures
- Define and evolve our platform vision, including developer experience, internal tooling, CI/CD, infrastructure, observability, and reliability standards
- Oversee MLOps systems that support model development, training, deployment, monitoring, and governance in production
- Partner cross-functionally with Product, ML, Data, Security, and Compliance to ensure the platform meets current and future needs
- Balance speed and stability, making thoughtful tradeoffs between innovation, cost, reliability, and operational excellence
- Set metrics and accountability for platform performance, reliability, and developer productivity
Skills & Experience
- 10+ years experience leading platform, infrastructure, or reliability teams in a scaling startup environment, including navigating ambiguity, rapid growth, and the transition from early-stage systems to more mature, repeatable platforms
- Strong understanding of cloud-native infrastructure (GCP strongly preferred), Kubernetes, CI/CD, and modern DevOps practices
- Experience supporting machine learning systems in production, including model deployment, monitoring, and lifecycle management
- A track record of building reliable, scalable systems used by fast-moving product teams
- Excellent people leadership skills — you know how to coach managers, grow talent, and build inclusive, high-performing teams
- Strong communication skills and the ability to influence across org boundaries
- Experience in data- or ML-heavy products
Nice To Have
- Experience with geospatial data, image processing or mapping technology
Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
What We Offer
- Competitive, location-specific compensation and benefits.
- Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
- Home office stipend, coworking and ongoing education budgets
- A company culture that genuinely embodies each of our core values
- To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis
About Our Team
We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, and Danish.
We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.
Diversity & Inclusion
The climate crisis is a human crisis that requires diverse perspectives to solve.
We place enormous value on diversity and believe that the best ideas emerge when people with different backgrounds and experience work together. We remain committed to scaling a team that reflects the communities we serve, and strive to uphold equitable and inclusive practices across every aspect of our business. We are responsible for creating and maintaining a culture where everyone - regardless of background - has a voice in building a sustainable future.
Our Values
Tackling the climate crisis is our greatest mission.
We act with urgency.
Our curiosity fuels our growth.
We recognize that change is constant, and we find joy and power in exploration.
We’re rooted in diversity.
Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences.
We care for each other.
We love the power of machines but we nurture each other as humans.
Trust is fundamental.
We assume the best in everyone, and we share ideas openly so that we have a positive impact.
_________________________________
Use of AI in Our Hiring Process
We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Ready to apply?
Apply to Overstory
Account Executive, Portworx (Netherlands, Sweden or Denmark)
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We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
Everpure is seeking a Cloud and Data Services Account Executive to accelerate growth of the Portworx and Everpure Cloud across our EMEA (North) accounts. You will own a number of named customers and prospects, build and execute multi year account plans, and drive platform adoption with a focus on business outcomes such as resilience, risk reduction, faster application delivery, and operational efficiency.
You will work closely with cross functional teams across Everpure and the Cloud and Data Services team, including Systems Engineering, Customer Experience, Marketing, Partner teams, Product, and field leadership. This is a high impact individual contributor role with a strong emphasis on strategic planning, disciplined execution, and customer intimacy.
WHAT YOU'LL DO
- Own and grow a portfolio of enterprise and commercial accounts, delivering against annual and multi year revenue targets.
- Build and execute account plans that map buying centres, application priorities, Kubernetes roadmaps, and transformation programmes.
- Develop executive relationships across CIO, CTO, CISO, Head of Infrastructure, Platform Engineering, SRE, and Application leaders.
- Lead complex sales cycles from discovery through close, including security, risk, procurement, architecture review, and legal processes.
- Position Portworx around measurable outcomes: application resilience, ransomware recovery, data protection, regulatory compliance, cloud portability, and modernisation at scale.
- Orchestrate account teams and partner ecosystems, including GSIs, cloud providers, and regional partners, to drive pipeline creation and deal execution.
- Run a rigorous, value based sales process tailored to cloud native software, with accurate forecasting and strong hygiene in Salesforce and forecasting tools.
- Partner with Customer Experience to expand adoption post sale, identify expansion triggers, and build customer advocacy within the Manufacturing and Automotive community.
- Stay ahead of competitive dynamics in Kubernetes data services, backup and recovery, and container storage, using insights to sharpen strategy and messaging.
- Represent Portworx in customer meetings and relevant industry events, with a field first mindset.
WHAT YOU BRING
- Proven enterprise software sales experience, with a track record of closing and expanding high value, multi stakeholder deals in large organisations.
- Demonstrable experience selling into commercial & enterprise accounts, with an understanding of procurement, governance, risk, and security requirements.
- Strong grasp of cloud native concepts and the Kubernetes ecosystem, plus the ability to credibly engage architects and platform teams.
- Experience selling to both technical and executive stakeholders, translating technical capabilities into business value and risk outcomes.
- Disciplined pipeline generation, qualification, deal management, and forecasting, with strong operational habits in SFDC.
- Comfort working in a matrixed environment, influencing cross functional teams without direct authority.
- Strong communication and programme management skills, with clear account planning and stakeholder alignment.
- A customer first mindset and a bias for action, with resilience and curiosity.
- Business proficiency in both local language (Dutch, Swedish or Danish) and English.
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Ready to apply?
Apply to Everpure
Open Source Program Developer
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Datadog is committed to open source. It starts with our Agent, tracers, libraries, and SDKs all being open source. But it goes so much further. From open standards to open collaboration, it’s a core part of who we are and what we do. As part of the Open Source Program Office (OSPO), you will be focusing on building tools, documentation, policies, etc. that improve how our engineers interact with Open Source projects (our own and third-party projects), as well as representing Datadog in Open Source communities.
What You’ll Do:
- Build and maintain tools that ease building and releasing Open Source software at Datadog
- Build and maintain tools that ease ingesting Open Source software at Datadog
- Create developer facing documentation and training materials around contributing to open source and maintaining open source projects
- Interface with open source communities to understand problems and trends in the market
- Create tools to automatically analyze and report on Open Source repositories trends and statistics
- Interface with Datadog Open Source Partners candidates and recipients to select new projects for the program and ensure that the program stays useful
- Research and write content for the Datadog Open Source Hub
- Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code
Who You Are:
- Approximately 3+ years of experience as a software developer, SRE, or other practitioner.
- You are fluent in reading and writing one or more languages, e.g. Python, JavaScript, Java, Go, C#, Rust, and so on.
- You love building tools that make other engineers more productive.
- You have empathy, collaboration, and communication skills to cultivate strong relationships across various teams in the organization.
- Bonus: You are (or have been) an active member of an open source community.
- Bonus: You are familiar with different Open Source licenses and Contributor License Agreements
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intradepartmental mentor and buddy program for in-house networking
- An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
- Access to Inclusion Talks, our Internal panel discussions
- Free, global mental health benefits for employees and dependents age 6+
- Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Technical Account Manager, Nordics
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
Veeam is seeking an experienced Technical Account Manager (TAM) in Denmark to serve as a trusted advisor and dedicated technical liaison for our enterprise customers. In this high-impact role, you will drive customer success by ensuring Veeam’s solutions are optimally implemented, aligned with the customer’s business continuity and data management objectives, and delivering maximum value. As a TAM, you sit at the intersection of technology and business – partnering closely with customers to accelerate their time-to-value with Veeam, proactively preventing issues through best-practice guidance, and acting as the customer’s advocate inside Veeam. This position is strategically important to Veeam’s vision of enabling data resilience: TAMs manage some of Veeam’s most significant customers, helping to maximize adoption, retention, and expansion of Veeam products by making our solutions indispensable to their operations. If you are passionate about customer success, have deep technical expertise in IT infrastructure, and excel at building relationships, this role offers the opportunity to make a real impact for Veeam’s customers and contribute to our continued market leadership in data protection.
Location: Based in Denmark (Work from Home combined with face-to-face customer visits)
What You'll Do
As a Technical Account Manager at Veeam, your responsibilities will include:
- Customer Onboarding & Engagement Planning: Lead the onboarding of new business customers in Denmark, including kickoff meetings and initial solution architecture planning. Ensure a smooth deployment of Veeam solutions by coordinating stakeholder introductions, gathering requirements, and setting up success criteria and engagement plans from day one.
- Proactive Account Management: Manage a portfolio of strategic customer accounts with a proactive, consultative approach. Conduct regular health checks, risk assessments, and environment reviews to gauge the customer’s data protection status and identify improvement areas. Develop tailored recommendations and best practice guidance to optimize customers Veeam environments for performance, security, and reliability.
- Technical Guidance & Project Coordination: Oversee all aspects of Veeam’s professional services engagements for your accounts, from planning and design to coordination of implementation efforts. Provide input into the creation of proposals and Statements of Work (SOW) for new services or projects. Ensure projects are effectively managed – including developing project plans, timelines, communication cadence, and resource coordination – so that deployments and initiatives stay on track. While the TAM role is advisory (one day per week per customer) rather than hands-on implementation, you will closely guide and mentor the customer (and partner or internal teams) through the successful execution of Veeam solution rollouts.
- Issue Escalation & Advocacy: Act as the primary point of contact for your customers’ technical needs and ensure their issues are addressed with urgency. Quarterback support escalations by working directly with Veeam Support and Product
- Quarterly Business Reviews & Executive Reporting: Prepare and deliver regular Quarterly Business Review (QBR) meetings for each of your customers. In these executive-level reviews, you will highlight achievements from the last quarter, review key metrics and support cases, and demonstrate the ROI and business value realized from Veeam’s solutions.
- Knowledge Transfer & Best Practices: Serve as a Veeam subject-matter expert, providing ongoing guidance and knowledge transfer to customers. This includes delivering hands-on workshops or training sessions (onsite or remote) to increase the customer’s proficiency with Veeam’s products. You will develop custom best-practice documentation, white papers, architectural diagrams or runbooks as needed to support the customer’s environment.
- Monitoring & Reporting: Continuously document customer environments and activities. Maintain up-to-date records of the customer’s Veeam deployment (configurations, changes, health check results, etc.) and of all engagements/deliverables provided. Provide regular status updates and reports to customers and internal stakeholders (sales, customer success) on ongoing projects, support tickets, and value delivered.
- Cross-Functional Collaboration: Collaborate closely with other Veeam teams to ensure holistic support for the customer. You will work with Customer Success Managers to share insights and support overall account health and renewal readiness. Partner with Sales and Account Managers to identify up-sell or cross-sell opportunities, and assist in demonstrating the value of TAM services to new prospects or renewals. Coordinate with Veeam’s Professional Services consultants or VASP partners if projects require deeper technical implementation work, ensuring a seamless experience for the customer.
- Continuous Improvement: Provide feedback and insights to improve Veeam’s processes, services, and products. You’ll leverage your frontline experience to suggest enhancements to TAM methodologies, contribute to the development of best practice templates, and help evolve our service offerings. Internally, you may mentor new TAMs or share knowledge across the team, fostering a culture of excellence and continuous learning within Veeam’s Technical Account Management practice.
What You'll Bring:
- Technical Expertise: Strong hands-on experience with Veeam’s core products and a broad background in enterprise IT infrastructure. You should have significant knowledge of data center technologies, including virtualization (VMware vSphere and Microsoft Hyper-V), operating systems (Windows and Linux), networking (Ethernet, Fibre Channel), and storage/backup systems (experience with technologies from vendors like EMC, NetApp, IBM, HP, etc. is a plus). Familiarity with cloud platforms and services (IaaS/PaaS) and their integration with backup and DR strategies is expected.
- Problem Solving & Project Management: Proven experience in IT consulting, systems engineering, or technical project management, preferably in a customer-facing capacity. You have a track record of successfully managing multiple projects or accounts simultaneously, coordinating cross-functional teams and meeting deliverables.
- Communication & Customer Engagement: Excellent communication and interpersonal skills. You excel at building relationships with customers and can confidently engage at various levels of seniority – from technical engineers to CIOs.
- Education & Certifications: Degree in a relevant technology field (or equivalent combination of education and experience). Industry certifications are highly regarded
- Domain Knowledge: Solid understanding of data management, data protection, backup/DR, and business continuity practices.
- Language: Fluency in Danish and English (written and spoken) is required.
Bonus skills:
- Veeam Expertise: Previous experience in a Technical Account Manager, Customer Success Manager, or Consulting Systems Engineer role for a software or IT services company. Direct experience supporting data backup, disaster recovery, or cloud data management solutions in enterprise environments is a strong plus.
- Additional Certifications: Veeam Certified Architect (VMCA) certification, or vendor-specific certifications related to storage, cloud, or security (e.g. AWS/Azure Solutions Architect, Cisco networking, CISSP) would be an asset, demonstrating a well-rounded technical skill set.
- Soft Skills: Demonstrated ability in strategic planning, seeing the “big picture” for customers. Experience in handling challenging customer situations or critical escalations with calmness and professionalism. A proactive mindset with a passion for continuous learning and staying updated on industry trends.
What You'll Get:
- 30 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Monthly employer-paid allowance for private healthcare
- Monthly private pension allowance based on base salary
- Mandatory workers’ compensation and injury insurance
- Employer contributions to Danish social security schemes (including ATP, AUB, AES, AFU, maternity leave fund, and more)
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
*The role is based in Denmark with the ability to work remotely/from home, combined with travel for on-site customer visits as needed.
Please note: If an applicant is permanently located outside of the Denmark, Veeam reserves the right to decline the application for this position.
#LI-Remote #LI-AG2
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Technical Account Manager, Nordics
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
Veeam is seeking an experienced Technical Account Manager (TAM) in Denmark to serve as a trusted advisor and dedicated technical liaison for our enterprise customers. In this high-impact role, you will drive customer success by ensuring Veeam’s solutions are optimally implemented, aligned with the customer’s business continuity and data management objectives, and delivering maximum value. As a TAM, you sit at the intersection of technology and business – partnering closely with customers to accelerate their time-to-value with Veeam, proactively preventing issues through best-practice guidance, and acting as the customer’s advocate inside Veeam. This position is strategically important to Veeam’s vision of enabling data resilience: TAMs manage some of Veeam’s most significant customers, helping to maximize adoption, retention, and expansion of Veeam products by making our solutions indispensable to their operations. If you are passionate about customer success, have deep technical expertise in IT infrastructure, and excel at building relationships, this role offers the opportunity to make a real impact for Veeam’s customers and contribute to our continued market leadership in data protection.
Location: Based in Sweden (Work from Home combined with face-to-face customer visits)
What You'll Do
As a Technical Account Manager at Veeam, your responsibilities will include:
- Customer Onboarding & Engagement Planning: Lead the onboarding of new business customers in Denmark, including kickoff meetings and initial solution architecture planning. Ensure a smooth deployment of Veeam solutions by coordinating stakeholder introductions, gathering requirements, and setting up success criteria and engagement plans from day one.
- Proactive Account Management: Manage a portfolio of strategic customer accounts with a proactive, consultative approach. Conduct regular health checks, risk assessments, and environment reviews to gauge the customer’s data protection status and identify improvement areas. Develop tailored recommendations and best practice guidance to optimize customers Veeam environments for performance, security, and reliability.
- Technical Guidance & Project Coordination: Oversee all aspects of Veeam’s professional services engagements for your accounts, from planning and design to coordination of implementation efforts. Provide input into the creation of proposals and Statements of Work (SOW) for new services or projects. Ensure projects are effectively managed – including developing project plans, timelines, communication cadence, and resource coordination – so that deployments and initiatives stay on track. While the TAM role is advisory (one day per week per customer) rather than hands-on implementation, you will closely guide and mentor the customer (and partner or internal teams) through the successful execution of Veeam solution rollouts.
- Issue Escalation & Advocacy: Act as the primary point of contact for your customers’ technical needs and ensure their issues are addressed with urgency. Quarterback support escalations by working directly with Veeam Support and Product
- Quarterly Business Reviews & Executive Reporting: Prepare and deliver regular Quarterly Business Review (QBR) meetings for each of your customers. In these executive-level reviews, you will highlight achievements from the last quarter, review key metrics and support cases, and demonstrate the ROI and business value realized from Veeam’s solutions.
- Knowledge Transfer & Best Practices: Serve as a Veeam subject-matter expert, providing ongoing guidance and knowledge transfer to customers. This includes delivering hands-on workshops or training sessions (onsite or remote) to increase the customer’s proficiency with Veeam’s products. You will develop custom best-practice documentation, white papers, architectural diagrams or runbooks as needed to support the customer’s environment.
- Monitoring & Reporting: Continuously document customer environments and activities. Maintain up-to-date records of the customer’s Veeam deployment (configurations, changes, health check results, etc.) and of all engagements/deliverables provided. Provide regular status updates and reports to customers and internal stakeholders (sales, customer success) on ongoing projects, support tickets, and value delivered.
- Cross-Functional Collaboration: Collaborate closely with other Veeam teams to ensure holistic support for the customer. You will work with Customer Success Managers to share insights and support overall account health and renewal readiness. Partner with Sales and Account Managers to identify up-sell or cross-sell opportunities, and assist in demonstrating the value of TAM services to new prospects or renewals. Coordinate with Veeam’s Professional Services consultants or VASP partners if projects require deeper technical implementation work, ensuring a seamless experience for the customer.
- Continuous Improvement: Provide feedback and insights to improve Veeam’s processes, services, and products. You’ll leverage your frontline experience to suggest enhancements to TAM methodologies, contribute to the development of best practice templates, and help evolve our service offerings. Internally, you may mentor new TAMs or share knowledge across the team, fostering a culture of excellence and continuous learning within Veeam’s Technical Account Management practice.
What You'll Bring:
- Technical Expertise: Strong hands-on experience with Veeam’s core products and a broad background in enterprise IT infrastructure. You should have significant knowledge of data center technologies, including virtualization (VMware vSphere and Microsoft Hyper-V), operating systems (Windows and Linux), networking (Ethernet, Fibre Channel), and storage/backup systems (experience with technologies from vendors like EMC, NetApp, IBM, HP, etc. is a plus). Familiarity with cloud platforms and services (IaaS/PaaS) and their integration with backup and DR strategies is expected.
- Problem Solving & Project Management: Proven experience in IT consulting, systems engineering, or technical project management, preferably in a customer-facing capacity. You have a track record of successfully managing multiple projects or accounts simultaneously, coordinating cross-functional teams and meeting deliverables.
- Communication & Customer Engagement: Excellent communication and interpersonal skills. You excel at building relationships with customers and can confidently engage at various levels of seniority – from technical engineers to CIOs.
- Education & Certifications: Degree in a relevant technology field (or equivalent combination of education and experience). Industry certifications are highly regarded
- Domain Knowledge: Solid understanding of data management, data protection, backup/DR, and business continuity practices.
- Language: Fluency in Swedish and English (written and spoken) is required.
Bonus skills:
- Veeam Expertise: Previous experience in a Technical Account Manager, Customer Success Manager, or Consulting Systems Engineer role for a software or IT services company. Direct experience supporting data backup, disaster recovery, or cloud data management solutions in enterprise environments is a strong plus.
- Additional Certifications: Veeam Certified Architect (VMCA) certification, or vendor-specific certifications related to storage, cloud, or security (e.g. AWS/Azure Solutions Architect, Cisco networking, CISSP) would be an asset, demonstrating a well-rounded technical skill set.
- Soft Skills: Demonstrated ability in strategic planning, seeing the “big picture” for customers. Experience in handling challenging customer situations or critical escalations with calmness and professionalism. A proactive mindset with a passion for continuous learning and staying updated on industry trends.
What You'll Get:
- 30 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private health insurance with priority access to treatment
- Life insurance with enhanced coverage and child benefit
- Disability insurance after 90 days of illness
- Accident insurance covering work and commute
- Supplemental pension with employer contribution
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
*The role is based in Sweden with the ability to work remotely/from home, combined with travel for on-site customer visits as needed.
Please note: If an applicant is permanently located outside of the Sweden, Veeam reserves the right to decline the application for this position.
#LI-Remote
#LI-AG2
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Principal Product Manager AI-driven, Observability
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
We are looking to bring on a Principal Product Manager for AI within our Observability team, where you'll drive the vision and execution of AI-powered features across our Observability platform. You'll shape how Agentic AI, Machine Learning, LLMs, and semantic context transform the entire observability lifecycle - from data onboarding and enrichment to advanced root cause analysis, impact assessment, and automated remediation. This is a high-impact role that will help shape our product offering.
What You Will Be Doing
- Define and execute the AI strategy for Observability, leveraging Elastic's AI stack (Elastic Inference Service, Elastic’s Agent Builder, AI Assistant, RAG, Vector Search, Knowledge Bases, NLP).
- Own the roadmap for embedding AI and ML into log analytics, incident investigation, and SRE workflows.
- Partner with Engineering, UX, and cross-functional teams to deliver seamless, intuitive AI-driven experiences.
- Collaborate with our Sales and Marketing teams to drive adoption, enablement, and go-to-market for new AI features.
- Engage with customers and the field to gather feedback, validate solutions, and iterate quickly.
- Track industry trends and competitive landscape to ensure Elastic leads in AI-powered Observability.
What You Bring
- 5+ years in product management or a related field, with a focus on AI, ML, or Observability.
- Deep understanding of AI/ML technologies (LLMs, RAG, NLP, semantic search) and their application to real-world problems.
- Experience building and shipping data-intensive or AI-driven products at scale.
- Strong technical acumen and ability to translate complex AI concepts into user value.
- Excellent communication and collaboration skills; able to influence across teams and functions.
- Passion for innovation, customer empathy, and a bias for action.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
We are looking to bring on a Principal Product Manager for AI within our Observability team, where you'll drive the vision and execution of AI-powered features across our Observability platform. You'll shape how Agentic AI, Machine Learning, LLMs, and semantic context transform the entire observability lifecycle - from data onboarding and enrichment to advanced root cause analysis, impact assessment, and automated remediation. This is a high-impact role that will help shape our product offering.
What You Will Be Doing
- Define and execute the AI strategy for Observability, leveraging Elastic's AI stack (Elastic Inference Service, Elastic’s Agent Builder, AI Assistant, RAG, Vector Search, Knowledge Bases, NLP).
- Own the roadmap for embedding AI and ML into log analytics, incident investigation, and SRE workflows.
- Partner with Engineering, UX, and cross-functional teams to deliver seamless, intuitive AI-driven experiences.
- Collaborate with our Sales and Marketing teams to drive adoption, enablement, and go-to-market for new AI features.
- Engage with customers and the field to gather feedback, validate solutions, and iterate quickly.
- Track industry trends and competitive landscape to ensure Elastic leads in AI-powered Observability.
What You Bring
- 5+ years in product management or a related field, with a focus on AI, ML, or Observability.
- Deep understanding of AI/ML technologies (LLMs, RAG, NLP, semantic search) and their application to real-world problems.
- Experience building and shipping data-intensive or AI-driven products at scale.
- Strong technical acumen and ability to translate complex AI concepts into user value.
- Excellent communication and collaboration skills; able to influence across teams and functions.
- Passion for innovation, customer empathy, and a bias for action.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Ready to apply?
Apply to Elastic