About The Team

We work with everything audio at Roku — Audio Quality Assurance (AQA), AV-sync testing, and wireless audio validation. Our team is a collection of Software Engineers and Electrical Technicians who love making solutions on how to test things. If there isn't a solution to a testing problem, we make it — both hardware and software. One of the things we're known for is our huge system setups for testing audio across TVs, soundbars, and headphones.

About The Role

We are looking for a Senior QA Automation Architect to help evolve our test automation capabilities from primarily AV-sync testing into broader Audio Quality (AQ) coverage across Roku TVs, soundbars, and headphones. You'll partner closely with the team lead to architect and advance our automation ecosystem, with a strong emphasis on AI-driven innovation through our internal initiatives. 

This role is best suited for a self-motivated, detail-oriented person who thrives in fast-paced environments. You should be comfortable working through ambiguity and adaptable enough to navigate evolving priorities while consistently delivering high-quality results.

What You'll Be Doing

• Design and implement test analysis systems that identify quality gaps, predict failure patterns, and optimize test effectiveness
• Design systems that collect, analyse and act on the testing data to continuously improve on the quality processes
• Leverage AI-powered tools to implement test automation, failure analysis, root cause identification
• Establish new methodologies for measuring and improving test quality beyond simple pass/fail metrics, focusing on regression prevention and production reliability 
• Define and implement architectural patterns that make testing more effective, maintainable, and aligned with business impact
• Systematic regression tracking and implementing process to prevent regression reoccurrence

We're Excited If You Have

• Expertise with test architecture and automation systems design.
• Programming experience across multiple languages, Python a must.
• Expertise in test automation with embedded systems in the loop. 
• Proven track record in driving test transformation: Experience leading initiatives that significantly improved test effectiveness and reduced production issues
• AI expertise for testing: Ability to design, implement, and optimize solutions leveraging AI tools, and predictive analytics for quality assurance
• Knowledge of continuous integration tools (Jenkins/GitLab, TeamCity, AWS) and their optimisation for quality gates
• Advanced test analysis skills: Experience with test flakiness analysis, failure pattern recognition, and automated root cause identification
• Excellent verbal and written communication skills with ability to influence senior leadership and cross functional teams on quality initiatives
• Leadership experience mentoring engineers and driving organisational change in testing practices
• Experience as project QA or development lead or similar.  
• Certifications or training in AI/ML or AI testing

#LI-AM3

REQ# FEQ127R23

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

As a Backend Engineer, you’ll design, implement, and optimize systems that power mission-critical applications. Your role will adapt to your strengths and interests, with opportunities to focus on:

• Infrastructure: Build and maintain scalable, secure, and high-performance systems to ensure operational reliability.
• Platform: Develop robust APIs and developer tools to improve team efficiency and scalability.
• Product: Engineer backend services that support customer-facing applications and deliver seamless user experiences.

Core Responsibilities:

• Architect and implement scalable backend systems and APIs.
• Ensure high system performance, reliability, and security.
• Collaborate with product managers, designers, and other engineers to deliver end-to-end solutions.
• Participate in code reviews, testing, and documentation to maintain high-quality standards.
• Mentor junior engineers or take on leadership roles, depending on your seniority.

What we’re looking for

We value diversity of experience and are looking for individuals passionate about solving complex problems. 

Basic Qualifications:

• Proficiency in backend programming languages like Java or Go.
• Familiarity with relational and/or NoSQL databases (e.g., PostgreSQL, MongoDB, Redis).
• Experience with cloud platforms like AWS, Google Cloud, or Azure.
• Understanding of RESTful APIs, microservices, and distributed systems.
• Strong debugging and problem-solving skills.

Preferred Qualifications (for Senior Levels):

• Experience with containerization technologies like Docker and Kubernetes.
• Knowledge of CI/CD pipelines and DevOps practices.
• Exposure to large-scale data processing or event-driven architectures.
• Leadership experience in team projects or mentoring roles.

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Aarhus office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

About the Role

Veeam is seeking an experienced Technical Account Manager (TAM) in Denmark to serve as a trusted advisor and dedicated technical liaison for our enterprise customers. In this high-impact role, you will drive customer success by ensuring Veeam’s solutions are optimally implemented, aligned with the customer’s business continuity and data management objectives, and delivering maximum value. As a TAM, you sit at the intersection of technology and business – partnering closely with customers to accelerate their time-to-value with Veeam, proactively preventing issues through best-practice guidance, and acting as the customer’s advocate inside Veeam. This position is strategically important to Veeam’s vision of enabling data resilience: TAMs manage some of Veeam’s most significant customers, helping to maximize adoption, retention, and expansion of Veeam products by making our solutions indispensable to their operations. If you are passionate about customer success, have deep technical expertise in IT infrastructure, and excel at building relationships, this role offers the opportunity to make a real impact for Veeam’s customers and contribute to our continued market leadership in data protection. 

Location: Based in Denmark (Work from Home combined with face-to-face customer visits)

What You'll Do

As a Technical Account Manager at Veeam, your responsibilities will include: 

• Customer Onboarding & Engagement Planning: Lead the onboarding of new business customers in Denmark, including kickoff meetings and initial solution architecture planning. Ensure a smooth deployment of Veeam solutions by coordinating stakeholder introductions, gathering requirements, and setting up success criteria and engagement plans from day one. 

• Proactive Account Management: Manage a portfolio of strategic customer accounts with a proactive, consultative approach. Conduct regular health checks, risk assessments, and environment reviews to gauge the customer’s data protection status and identify improvement areas. Develop tailored recommendations and best practice guidance to optimize customers Veeam environments for performance, security, and reliability. 

• Technical Guidance & Project Coordination: Oversee all aspects of Veeam’s professional services engagements for your accounts, from planning and design to coordination of implementation efforts. Provide input into the creation of proposals and Statements of Work (SOW) for new services or projects. Ensure projects are effectively managed – including developing project plans, timelines, communication cadence, and resource coordination – so that deployments and initiatives stay on track. While the TAM role is advisory (one day per week per customer) rather than hands-on implementation, you will closely guide and mentor the customer (and partner or internal teams) through the successful execution of Veeam solution rollouts. 

• Issue Escalation & Advocacy: Act as the primary point of contact for your customers’ technical needs and ensure their issues are addressed with urgency. Quarterback support escalations by working directly with Veeam Support and Product  

• Quarterly Business Reviews & Executive Reporting: Prepare and deliver regular Quarterly Business Review (QBR) meetings for each of your customers. In these executive-level reviews, you will highlight achievements from the last quarter, review key metrics and support cases, and demonstrate the ROI and business value realized from Veeam’s solutions.  

• Knowledge Transfer & Best Practices: Serve as a Veeam subject-matter expert, providing ongoing guidance and knowledge transfer to customers. This includes delivering hands-on workshops or training sessions (onsite or remote) to increase the customer’s proficiency with Veeam’s products. You will develop custom best-practice documentation, white papers, architectural diagrams or runbooks as needed to support the customer’s environment.  

• Monitoring & Reporting: Continuously document customer environments and activities. Maintain up-to-date records of the customer’s Veeam deployment (configurations, changes, health check results, etc.) and of all engagements/deliverables provided. Provide regular status updates and reports to customers and internal stakeholders (sales, customer success) on ongoing projects, support tickets, and value delivered.  

• Cross-Functional Collaboration: Collaborate closely with other Veeam teams to ensure holistic support for the customer. You will work with Customer Success Managers to share insights and support overall account health and renewal readiness. Partner with Sales and Account Managers to identify up-sell or cross-sell opportunities, and assist in demonstrating the value of TAM services to new prospects or renewals. Coordinate with Veeam’s Professional Services consultants or VASP partners if projects require deeper technical implementation work, ensuring a seamless experience for the customer. 

• Continuous Improvement: Provide feedback and insights to improve Veeam’s processes, services, and products. You’ll leverage your frontline experience to suggest enhancements to TAM methodologies, contribute to the development of best practice templates, and help evolve our service offerings. Internally, you may mentor new TAMs or share knowledge across the team, fostering a culture of excellence and continuous learning within Veeam’s Technical Account Management practice. 

What You'll Bring: 

• Technical Expertise: Strong hands-on experience with Veeam’s core products and a broad background in enterprise IT infrastructure. You should have significant knowledge of data center technologies, including virtualization (VMware vSphere and Microsoft Hyper-V), operating systems (Windows and Linux), networking (Ethernet, Fibre Channel), and storage/backup systems (experience with technologies from vendors like EMC, NetApp, IBM, HP, etc. is a plus). Familiarity with cloud platforms and services (IaaS/PaaS) and their integration with backup and DR strategies is expected. 

• Problem Solving & Project Management: Proven experience in IT consulting, systems engineering, or technical project management, preferably in a customer-facing capacity. You have a track record of successfully managing multiple projects or accounts simultaneously, coordinating cross-functional teams and meeting deliverables.  

• Communication & Customer Engagement: Excellent communication and interpersonal skills. You excel at building relationships with customers and can confidently engage at various levels of seniority – from technical engineers to CIOs.  

• Education & Certifications: Degree in a relevant technology field (or equivalent combination of education and experience). Industry certifications are highly regarded  

• Domain Knowledge: Solid understanding of data management, data protection, backup/DR, and business continuity practices.  

• Language: Fluency in Danish and English (written and spoken) is required. 

Bonus skills:

• Veeam Expertise: Previous experience in a Technical Account Manager, Customer Success Manager, or Consulting Systems Engineer role for a software or IT services company. Direct experience supporting data backup, disaster recovery, or cloud data management solutions in enterprise environments is a strong plus. 

• Additional Certifications: Veeam Certified Architect (VMCA) certification, or vendor-specific certifications related to storage, cloud, or security (e.g. AWS/Azure Solutions Architect, Cisco networking, CISSP) would be an asset, demonstrating a well-rounded technical skill set. 

• Soft Skills: Demonstrated ability in strategic planning, seeing the “big picture” for customers. Experience in handling challenging customer situations or critical escalations with calmness and professionalism. A proactive mindset with a passion for continuous learning and staying updated on industry trends. 

What You'll Get:

• 30 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Monthly employer-paid allowance for private healthcare
• Monthly private pension allowance based on base salary
• Mandatory workers’ compensation and injury insurance
• Employer contributions to Danish social security schemes (including ATP, AUB, AES, AFU, maternity leave fund, and more)
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

*The role is based in Denmark with the ability to work remotely/from home, combined with travel for on-site customer visits as needed. 

Please note: If an applicant is permanently located outside of the Denmark, Veeam reserves the right to decline the application for this position.

#LI-Remote #LI-AG2 

About the Role

Veeam is seeking an experienced Technical Account Manager (TAM) in Denmark to serve as a trusted advisor and dedicated technical liaison for our enterprise customers. In this high-impact role, you will drive customer success by ensuring Veeam’s solutions are optimally implemented, aligned with the customer’s business continuity and data management objectives, and delivering maximum value. As a TAM, you sit at the intersection of technology and business – partnering closely with customers to accelerate their time-to-value with Veeam, proactively preventing issues through best-practice guidance, and acting as the customer’s advocate inside Veeam. This position is strategically important to Veeam’s vision of enabling data resilience: TAMs manage some of Veeam’s most significant customers, helping to maximize adoption, retention, and expansion of Veeam products by making our solutions indispensable to their operations. If you are passionate about customer success, have deep technical expertise in IT infrastructure, and excel at building relationships, this role offers the opportunity to make a real impact for Veeam’s customers and contribute to our continued market leadership in data protection. 

Location: Based in Sweden (Work from Home combined with face-to-face customer visits)

What You'll Do

As a Technical Account Manager at Veeam, your responsibilities will include: 

• Customer Onboarding & Engagement Planning: Lead the onboarding of new business customers in Denmark, including kickoff meetings and initial solution architecture planning. Ensure a smooth deployment of Veeam solutions by coordinating stakeholder introductions, gathering requirements, and setting up success criteria and engagement plans from day one. 

• Proactive Account Management: Manage a portfolio of strategic customer accounts with a proactive, consultative approach. Conduct regular health checks, risk assessments, and environment reviews to gauge the customer’s data protection status and identify improvement areas. Develop tailored recommendations and best practice guidance to optimize customers Veeam environments for performance, security, and reliability. 

• Technical Guidance & Project Coordination: Oversee all aspects of Veeam’s professional services engagements for your accounts, from planning and design to coordination of implementation efforts. Provide input into the creation of proposals and Statements of Work (SOW) for new services or projects. Ensure projects are effectively managed – including developing project plans, timelines, communication cadence, and resource coordination – so that deployments and initiatives stay on track. While the TAM role is advisory (one day per week per customer) rather than hands-on implementation, you will closely guide and mentor the customer (and partner or internal teams) through the successful execution of Veeam solution rollouts. 

• Issue Escalation & Advocacy: Act as the primary point of contact for your customers’ technical needs and ensure their issues are addressed with urgency. Quarterback support escalations by working directly with Veeam Support and Product  

• Quarterly Business Reviews & Executive Reporting: Prepare and deliver regular Quarterly Business Review (QBR) meetings for each of your customers. In these executive-level reviews, you will highlight achievements from the last quarter, review key metrics and support cases, and demonstrate the ROI and business value realized from Veeam’s solutions.  

• Knowledge Transfer & Best Practices: Serve as a Veeam subject-matter expert, providing ongoing guidance and knowledge transfer to customers. This includes delivering hands-on workshops or training sessions (onsite or remote) to increase the customer’s proficiency with Veeam’s products. You will develop custom best-practice documentation, white papers, architectural diagrams or runbooks as needed to support the customer’s environment.  

• Monitoring & Reporting: Continuously document customer environments and activities. Maintain up-to-date records of the customer’s Veeam deployment (configurations, changes, health check results, etc.) and of all engagements/deliverables provided. Provide regular status updates and reports to customers and internal stakeholders (sales, customer success) on ongoing projects, support tickets, and value delivered.  

• Cross-Functional Collaboration: Collaborate closely with other Veeam teams to ensure holistic support for the customer. You will work with Customer Success Managers to share insights and support overall account health and renewal readiness. Partner with Sales and Account Managers to identify up-sell or cross-sell opportunities, and assist in demonstrating the value of TAM services to new prospects or renewals. Coordinate with Veeam’s Professional Services consultants or VASP partners if projects require deeper technical implementation work, ensuring a seamless experience for the customer. 

• Continuous Improvement: Provide feedback and insights to improve Veeam’s processes, services, and products. You’ll leverage your frontline experience to suggest enhancements to TAM methodologies, contribute to the development of best practice templates, and help evolve our service offerings. Internally, you may mentor new TAMs or share knowledge across the team, fostering a culture of excellence and continuous learning within Veeam’s Technical Account Management practice. 

What You'll Bring: 

• Technical Expertise: Strong hands-on experience with Veeam’s core products and a broad background in enterprise IT infrastructure. You should have significant knowledge of data center technologies, including virtualization (VMware vSphere and Microsoft Hyper-V), operating systems (Windows and Linux), networking (Ethernet, Fibre Channel), and storage/backup systems (experience with technologies from vendors like EMC, NetApp, IBM, HP, etc. is a plus). Familiarity with cloud platforms and services (IaaS/PaaS) and their integration with backup and DR strategies is expected. 

• Problem Solving & Project Management: Proven experience in IT consulting, systems engineering, or technical project management, preferably in a customer-facing capacity. You have a track record of successfully managing multiple projects or accounts simultaneously, coordinating cross-functional teams and meeting deliverables.  

• Communication & Customer Engagement: Excellent communication and interpersonal skills. You excel at building relationships with customers and can confidently engage at various levels of seniority – from technical engineers to CIOs.  

• Education & Certifications: Degree in a relevant technology field (or equivalent combination of education and experience). Industry certifications are highly regarded  

• Domain Knowledge: Solid understanding of data management, data protection, backup/DR, and business continuity practices.  

• Language: Fluency in Swedish and English (written and spoken) is required. 

Bonus skills:

• Veeam Expertise: Previous experience in a Technical Account Manager, Customer Success Manager, or Consulting Systems Engineer role for a software or IT services company. Direct experience supporting data backup, disaster recovery, or cloud data management solutions in enterprise environments is a strong plus. 

• Additional Certifications: Veeam Certified Architect (VMCA) certification, or vendor-specific certifications related to storage, cloud, or security (e.g. AWS/Azure Solutions Architect, Cisco networking, CISSP) would be an asset, demonstrating a well-rounded technical skill set. 

• Soft Skills: Demonstrated ability in strategic planning, seeing the “big picture” for customers. Experience in handling challenging customer situations or critical escalations with calmness and professionalism. A proactive mindset with a passion for continuous learning and staying updated on industry trends. 

What You'll Get:

• 30 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health insurance with priority access to treatment
• Life insurance with enhanced coverage and child benefit
• Disability insurance after 90 days of illness
• Accident insurance covering work and commute
• Supplemental pension with employer contribution
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

*The role is based in Sweden with the ability to work remotely/from home, combined with travel for on-site customer visits as needed. 

Please note: If an applicant is permanently located outside of the Sweden, Veeam reserves the right to decline the application for this position.

#LI-Remote

#LI-AG2 

Role Description

• As a Senior Applied AI Solutions Architect (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer Manager, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Pre-sales and Solution Engineering (Value Engineering) Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer Manager, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Pre-sales and Solution Engineering (Value Engineering) Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing:

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring Along:

• A track record of success in a technical presales role within the Enterprise Sector -- enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Why Elastic?

“Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, Elastic.

Why this team?

“We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, Elastic

#LI-PF1

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing:

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring Along:

• A track record of success in a technical presales role within the Enterprise Sector -- enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Why Elastic?

“Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, Elastic.

Why this team?

“We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, Elastic

#LI-PF1

CSQ327R46

We’re hiring for multiple roles within our Professional Services team. Depending on experience and scope, this position may be offered as Senior Solutions Consultant, Resident Solutions Architect, or Senior Resident Solutions Architect.

You may know this role as a Big Data Solutions Architect, Analytics Architect, Data Platform Architect, or Technical Consultant. The final title will align to your experience, technical depth, and customer-facing ownership.

As a Data & AI Platform Architect (Professional Services) (Internal Title - Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium-term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• Extensive experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 10% of the time
• [Preferred] Databricks Certification but not essential

CSQ227R121

Locations - Sweden, Denmark, Finland (Hybrid/Remote)

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you are a trusted technical advisor to key customers, providing expert guidance that translates data, analytics and AI challenges into high-impact business value. You help design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and customer enablement. Internally, you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers.

Delivery Solutions Architects (DSAs) are trusted technical advisors embedded within the customer organization, providing expert guidance that translates data and AI challenges into high-impact business value. They help you design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and team enablement. DSAs focus on:

• Designing secure, scalable architecture 
• Aligning people, processes, and technology 
• Establishing trusted advisor relationships
• Leveraging the broader ecosystem of Databricks experts 

This is a hybrid technical and commercial role. Technically, the expectations are that you become the post-sales technical lead and trusted advisor across all Databricks products for the customer’s top priority use cases. This requires you to use your technical skills and credibility to engage and communicate with technical/technical leadership stakeholders in our customer organizations, do architecture reviews, help with performance and cost optimizations, demonstrate new capabilities, remove blockers, etc. In parallel, it is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving onboarding plans. 

While not a hands-on-keyboard role, this is a highly technical position where architectural skills in fields such as Data Architecture, Data Engineering, Data Warehousing or Data Science are essential.

You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Be the Databricks Architect working with customer technical teams working on use cases/data products, from development to go-live, addressing any technical challenges and blockers and providing guidance, best practices and enablement
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the internal point of contact for any questions related to production/go live status of agreed upon use cases within an account, often for multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical teams to address the tasks that are beyond your scope of activities or expertise
• Create  and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs, presenting them to the customers when applicable for their ongoing developments
• internal and external updates - KPI reporting on the status of usage and customer health, risks and blockers, product adoption and use case progression - to your Field Engineering leadership

What we look for:

• Programming experience in PySpark, SQL or Scala 
• Understanding and hands-on experience of solution architecture-related distributed data and analytics systems
• 5+ years of experience where you have been accountable for delivery of projects in  Data, Analytics or AI and where you can contribute to technical debate and design choices with customers
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting roles
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program coordination including account and stakeholder management
• Experience resolving complex and important escalation with senior customer technical stakeholders
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30%

Do you want to design and architect the technical solutions behind some of the worlds largest and most advanced customer journeys? Are you driven by transforming the needs of business stakeholders into innovative solutions on leading CRM and marketing automation platforms? Would you like to join one of the leading digital agencies in the world? Then you might be just the Technical Architect we’re looking for!

What will your day look like?

As our new Technical Architect (specialising in Salesforce marketing cloud), you will be responsible for defining the overall technical structure of a client project. Your job will be to identify client requirements by researching and analysing their needs. This involves studying the concept, strategy, and vision for the project.

More specifically, you will create user scenarios, prepare data models, design information structure, workflows as well as work out technical specifications and test methods. You will also create implementation plans and estimates for new and existing clients.

Doing this, your tasks include:

• Implementing the architecture in corporation with the project team, using agile methodologies like Scrum
• Delivery of Salesforce Marketing Cloud projects
• Working out which solution to use based on cost-benefit analysis and research
• Explaining to designers and developers what's required and overseeing the progress
• Providing feedback, summary, and information about your projects, agreeing plans with the client and breaking down large-scale projects into manageable chunks.

Who are you going to work with?

You join the technical team, currently consisting of 100+ competent and respectful colleagues. Here, you become part of an exciting and challenging professional environment where you get to work closely with Architects, Developers, and Technical Project Managers. You will also work with the account team and Data Specialists as well as our clients’ technical teams.

We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well.   

What do you bring to the table?

As a person, you are outgoing, self-motivated, and ambitious; yet you are a helpful team-player that contributes positively to the working environment. Since you will be involved throughout the entire project lifecycle, it’s essential that you understand all aspects of each system, from both a business and technical point of view. In other words, you know how to turn business requirements into technical solutions. This means having an extensive knowledge of technologies such as SQL, XML, JSON, JavaScript, HTML, and CSS as well as knowledge of one or more programming languages.

In addition, you have:

• 6+ years of experience as a salesforce marketing cloud architect or technical consultant, preferably at an agency within digital sales and/or marketing solutions 
• Extensive experience with Salesforce marketing cloud
• Working with client-based projects and know how to service clients, including handling deadlines within agreed budget
• Experience in Workflow Engines as well as a great understanding of and ability to design database design and modeling
• Ability to explain complex technical solutions with clients

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

Technical Architect

Amsterdam/Rotterdam, Copenhagen hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of DEPT®’s Design & Technology / Experience & Engineering teams across the Benelux and Nordics regions. We combine data, technology and creative design to solve complex business problems, deliver high-quality digital platforms, and create meaningful customer experiences for ambitious local and international brands.

As a Technical Architect / Lead Engineer  you bridge hands-on engineering with architectural thinking. You are someone who has built and delivered complex digital solutions yourself and is now stepping into shaping broader system design, guiding teams, and influencing client decisions.

You will operate at the intersection of delivery and architecture—remaining close to the code and engineering reality, while growing into defining end-to-end solutions and long-term architecture directions.

WHAT YOU’LL DO:

• Translate business requirements into pragmatic, implementable solution designs—grounded in real engineering experience.
• Take ownership of solution design for (parts of) platforms, ensuring feasibility, scalability, and maintainability.
• Stay close to delivery: collaborate directly with engineers, review implementations, and make architecture decisions that work in practice—not just on paper.
• Contribute to defining future-ready architectures using DEPT® principles: cloud-first, best-of-breed, proven technology, and quality-driven development.
• Support senior architects in shaping broader solution landscapes and grow into owning full solution architectures over time.
• Guide development teams with clear technical direction, helping them make better design and implementation decisions.
• Participate in client conversations and workshops, translating technical complexity into clear, structured explanations.
• Help identify improvements in architecture maturity (commerce, content, data, integration) and contribute to pragmatic roadmaps.
• Apply architectural practices such as ADRs and C4 modelling to document decisions and create alignment across teams.
• Contribute to technical solutioning in pre-sales and proposals, with a focus on realistic and implementable approaches.

WHAT YOU BRING:

• Strong background as a Senior / Lead Engineer or Technical Architect, with a clear ambition to grow into a Solution Architect role.
• Hands-on experience building and delivering digital platforms (e-commerce, DXP, or API-driven systems).
• Ability to balance hands-on engineering depth with increasing architectural responsibility.
• Solid understanding of modern architectures across commerce, content, integration, and data.
• Experience or interest in platforms such as Shopify, Adobe Experience Cloud, Salesforce, Optimizely or other industry leaders.
• Comfortable working with cloud platforms (AWS, Azure, or Google Cloud) in real delivery contexts.
• Familiarity with architectural practices such as ADRs and C4 modelling, and willingness to apply them consistently.
• Strong problem-solving mindset: you prefer practical, working solutions over theoretical perfection.
• Good communication skills, with the ability to explain technical decisions clearly to both engineers and clients.
• Curiosity and openness to using AI as an assistant in your daily work (analysis, design, documentation), and interest in exploring how AI can improve solutions for clients.
• Experience working in project-based environments, ideally in an agency, consultancy, or product environment.
• Fluency in English; additional local languages within the Benelux or Nordics (BENO) are a plus.

WE OFFER

*Specific benefits vary based on location

• A flexible, hybrid working policy (2-3 days from the office, depending on location)
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

(FEQ427R299)

About the Role

At Databricks, we are looking for a Senior Solutions Architect to join our Nordics Hunter team. You will be the technical lead for our most strategic new engagements in the region, with the mission to establish Databricks as the main data & AI platform on Greenfield accounts. You aren't just a technical resource; you are a strategic advisor who raises the bar for how our customers build and reason through data solutions.

You will thrive in rapid growth environments and high-paced customer engagements, creating structure in ambiguous situations and driving commitment from senior stakeholders even when priorities shift. Whether you come from a pre-sales background or have deep technical expertise in complex systems, your ability to manage high-level stakeholders and deliver measurable business outcomes is what will make you successful.

The Impact You Will Have

• Technical Strategy & Leadership: Lead the technical strategy for Greenfield accounts within the Nordics - assessing a customer’s architecture and provide strategic guidance and deep technical expertise addressing problems that span multiple systems, teams, and stakeholders, from data & AI practitioners, business domains and all the way up to C-level.
• Executive Advisory: Act as a trusted advisor to VP+ and BU-level leaders, driving alignment during high-tension negotiations and ensuring long-term technical commitment.
• Raise the Bar: Abstract learnings from your builds into reusable patterns and guidance for the wider Databricks community, anticipating objections before they surface.
• Drive Adoption: Move beyond "proof of concept" to deliver outcomes the business can measure, using adoption signals to ensure sustained customer impact.
• Mentorship: Coach junior and professional SAs on technical discovery and complex use-case prioritization, helping the team maintain high standards at sustained velocity.

What We Look For

*Note - you do not need to fulfil every single requirement to be a strong candidate. If you are excited about this role and have related experience, we encourage you to apply.*

• 8+ years of experience in technical and client-facing roles. 
• Deep expertise across the data landscape—including Data Engineering, Data Warehousing, and GenAI—with a strong "AI-Builder" mindset.
• Proven ability to influence senior executives and drive alignment across competing constraints and evolving goals.
• Recognized as an experienced architect who can confidently lead technical discussions and solve high-complexity, multi-account architectural challenges.
• Ability to execute through ambiguity: A track record of identifying emerging risks early and mobilizing others to act, even when full information is not available.
• Pre-sales experience is a plus, but we value deep technical expertise and stakeholder management skills above all as key must-haves.
• Language & Location: Must be based in Sweden or Denmark with excellent communication skills suited for top-tier customer interactions.

#LI-hybrid

FEQ327R156

Mission 

As a Sr Specialist Solutions Architect (SSA) - ML & AI Engineer, you will be the trusted technical ML & AI expert to both Databricks customers and the Field Engineering organization. You will work with Solution Architects to guide enterprise and strategic customers in architecting production-grade ML & AI applications on Databricks, while aligning their technical roadmap with the continually evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying cutting edge technologies in GenAI, MLOps, and ML more broadly, expanding your impact through mentorship, and establishing yourself as an AI thought leader.

The impact you will have:

• Architect production level ML & AI workloads for customers using our unified platform, including agents, end-to-end ML pipelines, training/inference optimization, integration with cloud-native services, MLOps, etc.  
• Serve as trusted practitioner for enterprise GenAI solutions, including RAG architectures, agentic systems (tool-calling agents, multi-agent orchestration, guardrails), natural language querying of structured data, AI evaluation and observability, and monitoring systems
• Build, scale, and optimize customer AI workloads and apply best in class MLOps to productionize these workloads across a variety of domains
• Provide advanced technical support to Solution Architects during the technical sale ranging from feature engineering, training, tracking, serving to model monitoring all within a single platform, as well as participating in the larger ML SME community in Databricks
• Collaborate cross-functionally with the product and engineering teams to represent the voice of the customer, define priorities and influence the product roadmap, helping with the adoption of Databricks’ AI offerings

What we look for:

• 7+ years of hands-on industry ML experience in at least one of the following:
• ML Engineer: Build and maintain production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring.
• AI Engineer: Experience with the latest techniques in LLMs & agentic systems including vector databases, fine-tuning LLMs, AI guardrail systems, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI
• Experience with data engineering, or a good understanding of the concept of data engineering
• Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike
• Passion for collaboration, life-long learning, and driving business value through ML & AI
• [Preferred] 5+ years customer-facing experience in a pre-sales or post-sales role
• Can meet expectations for technical training and role-specific outcomes within 3 months of hire
• This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed

RDQ127R264

This role is open to remote candidates within the Europe, with a preference for those based in London, Netherlands, Germarny or Denmark.

Databricks is seeking an exceptional and strategic  Sr. Staff Security Engineer, Incident Response to join our Incident Response team. This pivotal role will provide decisions that have a direct impact on the long-term success of Databricks' security posture, creating solutions that enable potential future opportunities without a known path. You will play a key role in developing multi-year technology strategy for complete and critical areas of the business, encompassing multiple systems and teams, consistently delivering large-scale projects that meet company goals.

The Incident Response team's mission is to rapidly, efficiently, and standardly respond to security threats, incidents, and investigations to protect our customers, employees, and enterprise data. We leverage Databricks' own platform for near-real-time log analytics, alerting, and forensics, embracing a "Security for Databricks on Databricks" philosophy. As an Sr. Staff Security Engineer, you will tackle the most technical SIRTs, drive complex, open-ended problems with no obvious path to success, act as a multiplier by enabling systems, authoring tools, or introducing policies that elevate the entire organization's productivity.

The impact you will have:

• Strategic Impact & Technical Vision: Drive or influence the organization’s direction and roadmap, leading internal conversations about major technology areas and inspiring adoption. Provide decisions with direct, long-term impact on Databricks' success.
• Incident Leadership & Crisis Management: Lead complex investigations and impact analysis, performing crisis management using the Incident Management System (IMS). Engage with various stakeholders and communicate findings to executive leadership, ensuring successful navigation of major security incidents with minimal business impact.
• Advanced Threat Management: Exhibit expert knowledge in all cloud vendors used by Databricks (AWS, Azure, GCP), deeply understanding the entire architecture of major business components and articulating their security and risk limits. Drive the establishment of a cutting-edge threat detection and response program, significantly reducing Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) to security incidents.
• Technical Innovation & Automation: Architect scalable and organized frameworks for security automation and orchestration, including pre-investigation analysis and triage of alerts. Understand trends and directions of the security industry within your domain and architect large-scale designs consistent with organizational and company goals.
• Problem Solving: Demonstrate the ability to fix difficult and company-impactful problems wherever they lie, even if outside your comfort zone. Possess a full understanding of what malicious activity looks like in each cloud layer (network, storage, compute), understanding existing logs and correlating from multiple sources during an investigation.
• Cross-Functional Collaboration & Mentorship: Serve as a role model and mentor to every technical member of the team. Identify areas where Databricks can share effectively with the outside world, guiding content creation and communication via presentations and blogs. Work across departments, integrating security practices into various aspects of the organization and product development lifecycle.

What we look for:

• Experience: Typically 12+ years of experience in security, with a strong focus on incident response, detection, and/or threat intelligence, or an advanced degree with 8+ years of experience. This includes deep expertise in Incident Management and Incident Response tool development.
• Cloud Security Expertise: Demonstrates knowledge of Azure and AWS cloud concepts, showing expertise in analyzing logs, correlating available log sources to conclude an attack scenario, and identifying logging gaps to suggest best configurations for IR needs. You can function as an architect of cloud deployment and map cloud environment fundamentals to other major providers.
• Digital Forensics: Highly skilled in multiple areas of digital forensics (e.g., Network, Application/Log Analysis, Host/Disk, Memory Forensics/Malware Analysis, Cloud Forensics, Endpoint Forensics), able to speak confidently on advanced concepts like virtualized networking, advanced network anomalies, and container forensics.
• Enterprise Security: Has a detailed understanding of enterprise security incidents and in-depth knowledge of malware on endpoints. Possesses expert understanding of MacOS security posture and architecture.
• Technical Depth: Proficient with SIEM and SOAR platforms, EDR solutions, and forensic analysis tools. Skilled in leveraging AI and automation technologies to enhance security operations and threat detection capabilities.
• Leadership & Communication: Exceptional ability to engage in difficult conversations, handle them appropriately, and exhibit empathy and emotional intelligence. Proven capability to build, mentor, and lead high-performing cybersecurity teams, fostering a culture of excellence and continuous improvement. Strong communication of technical decisions through design docs and tech talks.
• Bias for Action & Collaboration: A history of proactively identifying and solving issues that impact the team and company. Demonstrates a strong desire to help peers and collaborate effectively.
• Customer/Stakeholder Obsessed: Able to push back or say no to unreasonable stakeholder requests in a professional and constructive manner.

REQ# FEQ326R286

Taking over a legacy GTM stack is often an exercise in forensic archaeology. Between years of successful iterations and various layers of automation, the "source of truth" in many companies eventually becomes a collection of varying opinions rather than a reliable data set. The most satisfying part of this work is usually the moment you move from patching leaks to actually architecting a unified revenue backbone.

We are at that specific turning point. You’ll step in with the mandate to take over our commercial stack — owning the architecture from top to bottom and unifying years of successful iterations across Salesforce, Zapier, and Weld into a single, high-performance engine. This role is about building a foundation that can simultaneously support a mature hardware business and an ambitious self-service SaaS stream. It’s a chance to move beyond manual CRM management and own a system that stays stable as the business scales.

Based in our Copenhagen headquarters, you’ll be part of a cross-functional setup where global reach meets a local, high-trust team. We operate with a global footprint, meaning you’ll have the autonomy to make architectural decisions that impact our teams in the US and across Europe. We value high trust and flat hierarchies, but more importantly, we value the technical depth required to solve complex problems without being micromanaged.

Year 1 Outcomes

Architect the Revenue Backbone: Within the first six months, you will have audited and streamlined our Salesforce and automation ecosystem. Success looks like a clean, documented data schema where "source of truth" is no longer a debate between Sales, Marketing, and Customer Success.

Scale the Self-Service Engine: You will own the website portion of our SaaS funnel. In collaboration with our product team (who handle the experience after registration) you will optimize lead flow and top-of-funnel conversion to drive self-service ARR.

Unify Commercial Logic: Successfully integrate product analytics, billing systems, and our CRM to create a seamless journey. The evidence of success will be a "trial → POC → paid → expansion" loop that handles both physical device sales and software subscriptions without manual intervention or data gaps.

Deploy High-Leverage Automation: Use APIs and AI-assisted tools to ship internal productivity workflows. You'll be expected to identify bottlenecks in our current sales process and automate them away, significantly reducing administrative drag for our commercial teams.

Who You Are

The Systems Architect
You have a high bar for what "good" looks like in a CRM. While you can navigate legacy setups, your focus is always on the target state: a scalable, clean, and documented architecture. You prioritize structural integrity over quick-fix patches and believe that if a workflow isn't documented, it doesn't exist.

The Pragmatic Builder
You are dangerous enough with APIs, SQL, and data modeling to ship your own solutions. You don’t wait for a data engineering ticket to be cleared; you use modern tools to build, test, and deploy integrations that work. Your bias is toward action and "shipping" rather than just "planning."

The Commercial Translator
You can sit in a room with a Sales Lead or a Growth Marketer, listen to a business problem, and immediately translate it into a technical workflow. You understand the trade-offs between ambitious growth experiments and long-term system stability, and you know how to communicate those trade-offs clearly.

Why Airtame?

• Most RevOps roles are purely SaaS or purely e-commerce. Here, you get to solve the unique intellectual challenge of bridging a hardware supply chain with a high-velocity digital subscription model.
• High Leverage, Low Bureaucracy: You own the stack. If you see a better way to integrate a tool or model data, you have the mandate to build it.
• Technical freedom: This is not an admin role, we intend to build. You are encouraged to use AI and modern tools to ship faster and better.
• A healthy work-life balance.
• Five weeks paid vacation and 5 days of extra paid AirtameFlex days.
• Pension and private health insurance.
• Flexible work environment, with a hybrid mindset.
• Catered lunch in the office.

Airtame is an equal opportunity employer. We have colleagues across the globe, with both in-office and full-time remote workers. This feeds into our international hybrid mindset, with people from 25+ nationalities that make up the Airtame team.

Our work-life cultural balance is key to our success. Our team encompasses our values of trust and open communication to support each other and to collaborate in a fun and collective way.