Role

Senior Technical Marketing Engineer – Zscaler Private Access (ZPA).We are seeking a highly qualified Senior Technical Marketing Engineer to join our team. This is a hybrid position based in Bengaluru, reporting directly to the Director of Product Management within the Product Management organization.

As a Technical Marketing Engineer operating within the Product Management function, you will serve as the essential technical liaison between engineering innovation and market execution. Your responsibilities will include translating complex product capabilities into compelling technical content—including comprehensive whitepapers, detailed architectural guides, and high-impact demonstrations—while ensuring our field teams possess the necessary technical proof points to secure competitive victories.

Key Responsibilities

• Serve as the ZPA product specialist across connectors, segmentation, user-to-app policy architecture, and Zero Trust Exchange integration.
• Handle field Product Engagement Requests and represent ZPA in deep-dives, architecture reviews, and proof-of-value engagements.
• Enable the field via training, deal-specific technical consultation, and scalable sessions to build Sales Engineer competency.
• Support critical deal closures with technical proof points, competitive positioning, and hands-on help during evaluation cycles.
• Improve deployment and adoption by finding gaps, driving fixes, and translating field feedback into action with cross-functional teams.
• Own ZPA collateral and demos: maintain the library, build high-impact demos, create Day 2 operations content, and deliver competitive analysis.

Who You Are (Success Profile)

• Deeply committed to the mission, acts with integrity, and drives outcomes with a bias for action.
• Seeks challenges, enjoys finding solutions, and tackles complex issues for maximum impact.
• Prioritizes team success and builds trust through constructive challenge, directness, and clarity.
• Brings a growth mindset, invests in self-development, and actively seeks feedback to improve.
• Balances speed and quality in a high-growth environment with a strong focus on execution.

What We’re Looking for (Minimum Qualifications)

• 5–7 years in technical roles such as Systems Engineering, Technical Marketing, Solutions Architecture, Technical Account Management, or Product Management.
• Deep understanding of ZTNA architectures, including application connectors, identity-aware proxying, micro-segmentation, and least-privilege access.
• Hands-on experience with SASE/SSE platforms, VPNs, SD-WAN, and network security products, and the ability to explain how ZPA replaces legacy approaches.
• Proven success creating technical collateral (whitepapers, deployment guides, competitive analyses, technical blog posts) used by field teams, and translating complex architectures into clear content.
• Experience delivering live product demos and technical training for internal sales teams, channel partners, and customers.

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Zscaler Private Access or comparable ZTNA platforms.
• Experience with AWS/Azure/GCP, VPC/VNet, Okta/Azure AD (Entra ID), endpoint management, and Docker/Kubernetes with modern app architectures.
• Knowledge Python/Bash/JavaScript skills for prototypes/PoCs/tooling, plus GenAI + prompt engineering for content, research, and testing.

About the Role

At Veeam, Service Provider Systems Engineers work closely with sales and help to evangelize, inform, educate and influence service providers of our product offerings to drive growth for their businesses. As a trusted customer advocate / advisor the Service Provider Engineer will help our customers understand the best practices around building and operating a profitable Veeam Cloud Service Provider environment. 

The work will focus on data management for cloud service provider technologies within a service providers data centre with knowledge of Microsoft Azure, Amazon Web Services (AWS) & Google Cloud Platform (GCP) being beneficial. A deep understanding of the service provider market is required, including the personas and motivations of key implementors and decision makers in the space. You will regularly take part in deep-dive education and design exercises.  

In this role, you will leverage your ability to manage changing priorities in a high growth service provider native business unit environment along with a passion for designing and building solutions. You will be responsible for the overall design and mapping of prospect’s business requirements, including working with these clients to assess current state processes and tools, identify Veeam platform solution options, define solution requirements, define and scope/estimate integration requirements, and develop overall architecture points of view. The ability to connect technology with measurable business value is critical to this role. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.  

What You’ll Do

• Work with select Veeam Cloud and Service Provider (VCSP) partners across India & SAARC 
• Work closely with Veeam Cloud-focused Sales Representatives to generate revenue and achieve quarterly/yearly revenue goals 
• Develop high-level SaaS solution designs/architecture for Veeam Cloud and Service Provider partners that span multiple data centres, and include storage, servers, networking, virtualisation, and Veeam availability solutions. 
• Empower and assist Cloud and Service Provider partners while they evaluate Veeam’s product offerings during the pre-sales and Proof Of Concept (POC) process 
• Enable partners to position, present and demo the business value of the Veeam technical solution as a part of their overall offerings 
• Understand the competitive landscape and develop competitive strategies to differentiate Veeam s offerings in collaboration with our Cloud and Service Provider partners 
• Help to ensure that the broader Veeam Sales Organisation understands and can position the value of the solutions provided by our Cloud and Service Provider partners 
• Provide technical sales assistance to the broader Veeam Systems Engineering team as they help customers and prospects leverage offerings from Veeam VCSP partners 
• Provide continual technical nourishment to partner technical organisations about Veeam 
• Create and deliver partner and customer-facing presentations 
• Learn and advocate for Veeam's full suite of products with a fierce commitment to self-education, team & business community knowledge sharing and industry 

What You’ll Bring

• Graduate qualification minimum. A combination of education and experience will be considered. 
• Experienced Pre-Sales Systems Engineer with strong performance working with Service Providers and/or Enterprise Accounts 
• Industry experience of management and or design of core technologies including Storage, Networking, Servers, virtualization (VMware, HyperV and or AHV) and Containerization (Kubernetes experience is desirable) 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly 
• Knowledge and experience around the hyperscale platforms (e.g., AWS, AZURE, Google), cloud native applications and dev ops technologies 
• Experience with data protection strategy (e.g., Security, Orchestration and Automation, High Availability, Disaster Recovery, Change Management)  
• Experience with Databases such has MSSQL, PostgreSQL, MySQL and or Oracle is desirable  
• Must have a strong customer service orientation, a strong sense of initiative, a positive attitude, and a collaborative working style 
• Excellent relationship-building, communication (written/verbal), presentation and negotiation skills are required 
• Problem solving, business proficient communication skills with the ability to adapt to ever changing customer, partner requirements or market conditions, with the ability to think strategically and create innovative solutions  
• A passion for self-development, learning and keeping up with the latest technology trends 
• Up to 25% travel 

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-TR1

Location

New Delhi, India

Job Description

We are seeking a skilled DevOps Engineer to support our team by integrating security into the development and operational pipeline. In this role, you will design and automate CI/CD pipelines, manage cloud infrastructure through Infrastructure as Code (IaC), and implement security controls to protect critical systems. You will work closely with development teams to enhance automation and ensure compliance with security policies. The ideal candidate will have experience in Linux system management, API security, and cloud security practices, along with the ability to collaborate in Agile environments and respond to security incidents proactively.

Responsibilities

• Implement Infrastructure as Code to manage cloud resources efficiently, ensuring scalability and flexibility for all workloads.
• Integrate security controls into the development lifecycle (DevOps principles) to ensure systems are secure from the outset.
• Implement containerization (e.g., Docker, Kubernetes) for deployment, ensuring security practices are embedded into container lifecycle management.
• Implement DevOps practices in alignment with Scaled Agile Framework (SAFe).
• Integrate security measures throughout the software development pipeline.
• Collaborate with Agile teams and participate in SAFe ceremonies.
• Develop and maintain security automation tools and processes.
• Conduct threat modeling and implement secure coding practices.
• Actively participate in incident response and compliance activities.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Security, or a related field.
• Expertise in containerization technologies such as Docker and Kubernetes.
• Solid understanding of cloud platforms like AWS, Azure, or Google Cloud.
• Experience with source control tools like Git and GitLab.
• Strong proficiency in programming languages like Python, Java, or Bash scripting.
• Experience in integrating security into CI/CD pipelines and automating security testing.
• Knowledge of vulnerability management, static code analysis, and security testing tools.
• Strong collaboration and communication skills, with the ability to work in Agile environments.

The opportunity:

HCL Commerce Developer familiar with web based J2EE technologies wanted to join our team and deliver successful Client projects.

What you’ll be doing:

· Installing, configuring and developing customised code for HCL Commerce

· Developing custom Controller Commands

· Performing the maintenance and modification of programs currently in production

· Coding new applications from predefined programs specifications

· Troubleshooting and resolving live propagation issues

· Expectation to work IST-2:50 (UTC+8:00) business hours

What we want from you:

· HCL Commerce V8 and V9 experience

· HCL Commerce functional architecture (e.g. store, catalog, merchandising, marketing, orders)

· HCL Commerce frameworks (e.g. Command framework, MVC,)

· Common HCL Commerce data models (User, Orders, Catalogs, Promotions etc.)

· HCL Commerce messaging infrastructure (inbound and outbound, REST, MQ)

· HCL Commerce development environment, SVN and GIT repos

· Java and J2EE development (e.g. JSP, JPA, Struts, Spring, core JAVA)

· Develop performant and secure code (incl. SQL) for high-traffic production use, following pre-defined principles and guidelines

· Experience with SOLR or Fred Hopper

· Demonstrate and develop to HCL Commerce best practices, especially with regards to security and customisations

· Knowledge of GDPR and how to limit exposure of customer data

· Have a working knowledge of Dynacache

· Containerisation using Docker and Kubernetes

If you know some of this even better:

· Knowledge of Cloud Platforms e.g. AWS and GCP

· An understanding of HCL Commerce architecture and deployment models (e.g. 3-tier, de-coupled storefront/search)

· Experience developing headless HCL Commerce solutions

· Use of Wiremock

· Having worked on solutions utilising edge-caches and CDNs e.g. Cloudflare

· Use of Bastion

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

HCL Commerce Developer familiar with web based J2EE technologies wanted to join our team and deliver successful Client projects.

What you’ll be doing:

· Installing, configuring and developing customised code for HCL Commerce

· Developing custom Controller Commands

· Performing the maintenance and modification of programs currently in production

· Coding new applications from predefined programs specifications

· Troubleshooting and resolving live propagation issues

· Expectation to work IST-2:50 (UTC+8:00) business hours

What we want from you:

· HCL Commerce V8 and V9 experience

· HCL Commerce functional architecture (e.g. store, catalog, merchandising, marketing, orders)

· HCL Commerce frameworks (e.g. Command framework, MVC,)

· Common HCL Commerce data models (User, Orders, Catalogs, Promotions etc.)

· HCL Commerce messaging infrastructure (inbound and outbound, REST, MQ)

· HCL Commerce development environment, SVN and GIT repos

· Java and J2EE development (e.g. JSP, JPA, Struts, Spring, core JAVA)

· Develop performant and secure code (incl. SQL) for high-traffic production use, following pre-defined principles and guidelines

· Experience with SOLR or Fred Hopper

· Demonstrate and develop to HCL Commerce best practices, especially with regards to security and customisations

· Knowledge of GDPR and how to limit exposure of customer data

· Have a working knowledge of Dynacache

· Containerisation using Docker and Kubernetes

If you know some of this even better:

· Knowledge of Cloud Platforms e.g. AWS and GCP

· An understanding of HCL Commerce architecture and deployment models (e.g. 3-tier, de-coupled storefront/search)

· Experience developing headless HCL Commerce solutions

· Use of Wiremock

· Having worked on solutions utilising edge-caches and CDNs e.g. Cloudflare

· Use of Bastion

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.   

The opportunity:

Are you passionate about building robust, scalable backend systems that power cutting-edge marketing automation applications? Join our team and help transform how global brands connect with their customers through innovative .Net solutions!

What will your day look like?

As a Senior .Net Backend Developer, you'll design, implement, and maintain high-performance APIs and services that form the backbone of our marketing process applications. You'll collaborate closely with the Lead Software Application Architect and front-end teams to create seamless integrations between our CMS-based Activation Briefing application for CRM and paid media automation tools.

More specifically, you will:

• Develop and maintain scalable backend services using .Net 9 focusing on performance, security, and reliability
• Design and implement RESTful APIs and microservices that support the content briefing workflows from clients through various automation and quality assurance tools
• Collaborate with the Lead Software Application Architect to implement the technical vision and architectural patterns across backend systems
• Integrate with various marketing activation platforms, Digital Asset Management systems, and third-party APIs
• Optimize database design and queries for SQL Server and Cosmos DB to ensure efficient data storage and retrieval
• Implement robust authentication, authorization, and data security measures to protect client information
• Create and maintain containerized applications running in Azure, utilizing Azure App Services, Functions, and other cloud-native services
• Develop and maintain CI/CD pipelines for automated testing and deployment
• Implement logging, monitoring, and alerting systems to ensure high availability and quick issue resolution
• Mentor junior developers and conduct code reviews to maintain code quality and share knowledge
• Work collaboratively with cross-functional teams including front-end developers, QA engineers, and product managers

Who are you going to work with?

You'll join our Experience Studio team of talented individuals based in Copenhagen and Madrid. Working directly with the Software Application Architect and Front-end Developers, you'll be part of a dynamic group that creates innovative marketing technology solutions. Our diverse working environment fosters collaboration and growth, where each team member's contributions are valued.

What do you bring to the table?

You are a problem-solver with a passion for creating efficient, maintainable backend systems. You communicate technical concepts clearly to both technical and non-technical stakeholders and thrive in collaborative environments.

More specifically, you have:

• Proven experience (7+ years) developing applications with .NET Core/Framework, with at least 3 years of experience with .NET 6 or newer
• Strong expertise in C#, REST API design, and microservices architecture.
• Experience with containerization technologies (Docker, Kubernetes) and cloud deployment in Azure and Google Cloud.
• Proficiency with SQL Server, Entity Framework, and document databases like Cosmos DB or similar
• Experience implementing authentication and authorization using OAuth/OpenID Connect
• Solid experience of working with software design patterns and SOLID principles
• Experience with CI/CD pipelines and DevOps practices

Ideally you also have:

• Knowledge of messaging systems and background processing (Azure Service Bus, Pub/Sub, RabbitMQ)
• Experience with Python 3.X and or Node.js 2x is beneficial but not strictly required.
• Experience with automated testing (unit, integration, and performance)
• Familiarity with agile development methodologies
• Experience integrating with CRM systems and marketing automation platforms.
• Knowledge of GraphQL - beneficial but not required

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

This program of work is central to VMLs’ continued success, helping augment their world class AI with a back-office workflow platform. The value add is to enable agencies to manage their work end to end within our innovate platform. This is a greenfield program of work to replace their existing workflow system with bespoke .Net development using a microservice architecture in Azure and Kubernetes.

What you’ll be doing:

We are looking for a talented Senior Front-End Developer to join our dynamic team. This role will focus on building and maintaining high-quality web applications with a focus on ReactJS (or similar frameworks), micro frontends, Test-Driven Development (TDD), and automation testing. If you're passionate about creating seamless, scalable, and maintainable user interfaces, we'd love to meet you!

This role will report into the Tech Lead of your work stream or into the Senior Director of Development.

• Design, develop, and maintain modern web applications using ReactJS (or similar frontend frameworks).
• Architect and implement micro frontends to ensure modular, scalable, and efficient solutions.
• Collaborate with cross-functional teams (design, backend, product) to deliver seamless user experiences.
• Ensure the quality of code through Test-Driven Development (TDD) practices and write unit, integration, and end-to-end tests.
• Implement automation testing frameworks to improve testing efficiency and coverage.
• Optimize front-end performance for speed and scalability.
• Participate in code reviews and provide constructive feedback to junior developers.
• Stay up to date with the latest front-end development trends, tools, and best practices.
• Mentor and guide junior and mid-level developers, fostering a collaborative and growth oriented environment.

What we want from you:

• 7+ years experience in ReactJS or similar modern JavaScript frameworks (Vue.js, Angular, etc.).
• Proven experience working with micro frontends architecture and principles.
• Solid understanding of Test-Driven Development (TDD) and hands-on experience in writing testable code.
• Familiarity with automation testing tools and frameworks (e.g., Jest, Cypress, Selenium).
• Deep knowledge of HTML5, CSS3, and JavaScript (ES6+).
• Experience with state management libraries like Redux, Recoil, or similar. Strong understanding of version control systems, especially Git.
• Knowledge of RESTful APIs and integrating front-end with back-end services.
• Familiarity with build tools like Webpack, Babel, and task runners like Gulp or Grunt.
• Excellent problem-solving skills and ability to work autonomously. Strong communication skills and ability to work in an agile team environment.

If you know some of this even better:

• Experience with containerization and Docker.
• Knowledge of cloud-based platforms (e.g., AWS, Azure, Google Cloud). 
• Experience with CI/CD pipelines and DevOps practices.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The Opportunity:

We are seeking a dynamic and experienced Lead Performance Engineer to join our growing team in Noida. This is a pivotal, permanent role that combines deep, hands-on technical expertise with strategic leadership, client engagement, and mentorship. Reporting to the Principal Performance Engineer, you will be a key figure responsible for safeguarding and enhancing the performance, scalability, and reliability of our clients' critical digital platforms.

We are looking for a multi-faceted professional who brings a blend of deep technical knowledge, strong leadership qualities, and a strategic, consultative mindset. You have extensive, hands-on experience in performance engineering, with a demonstrable history of improving performance for complex, large-scale, highly transactional applications. You are someone who not only solves technical problems but also builds relationships, guides teams, and drives business value.

What you’ll be doing:

Leadership, Strategy & Client Engagement:

• Act as a performance engineering consultant for key clients, building strong relationships with internal and external stakeholders, providing expert guidance, and confidently leading technical discussions to non-technical audiences.
• Champion the value of performance engineering across the business, demonstrating its impact on user experience, conversion, and client ROI.
• Mentor and guide junior to mid-level engineers, fostering a culture of performance excellence and continuous learning.
• Contribute to and implement wider performance engineering strategies, evolving practices, and tooling (e.g., K6, Playwright, APM tools).
• Demonstrate strong AI literacy, with practical experience using generative AI (e.g., LLMs, code-gen tools) as a productivity multiplier for tasks such as script/data generation and analysis. Drive innovation in Performance Monitoring and Testing using AI.
• Collaborate with account and leadership teams to identify opportunities and contribute to commercial proposals.

Hands-on & Release Activities:

• Lead performance testing efforts, including workload modeling, test execution, root cause analysis, and reporting.
• Develop and present clear, actionable reports on key performance metrics (including Core Web Vitals) to both technical and business stakeholders.
• Own the configuration and maintenance of APM and observability tools (e.g., New Relic, DataDog, Dynatrace), including designing meaningful dashboards and robust alerting strategies, as dedicated observability engineers are not always present.
• Act as the performance authority within development teams, providing expertise and oversight, particularly regarding the impact of changes on analytics and sales revenue.
• Drive the agenda for performance optimization, introducing new testing capabilities within allocated projects.

What We Want from You:

Technical Expertise:

• Programming: Strong proficiency in JavaScript/TypeScript is critical for new development in K6; additional languages (e.g., Python, Java) are a plus.
• Performance Tooling: Deep, practical expertise with APM/RUM tools like New Relic (our primary tool), DataDog, AppDynamics, or Dynatrace. Strong hands-on proficiency with modern load testing tools, specifically K6 and Playwright; experience with JMeter and Locust is also valuable. Experience with K6 browser testing is a significant advantage.
• Cloud Platform Experience: Demonstrable experience on major cloud platforms (e.g., AWS, GCP, Azure).
• Web Technologies: Solid experience with front-end performance analysis (Core Web Vitals) and a strong grasp of platforms and architectural concepts (e.g., Next.js, Magento, SAP Hybris, Shopify).
• Analytical Skills: Strong analytical and problem-solving skills, with an understanding of concepts like parameterization in performance testing.

Leadership & Soft Skills:

• Communication: Exceptional communication skills with the ability to curate the right level of content for different audiences, from developers to senior leadership.
• Growth Mindset: A proactive, self-starting attitude with the drive to push boundaries and champion best practices. You remain cool and collected under pressure, can handle constructive feedback, and have a keen awareness of emerging technologies.
• Mentorship & Collaboration: A passion for mentoring with proven experience guiding less experienced engineers. You share knowledge proactively, collaborate across disciplines, and advocate for integrating performance early in the SDLC.
• Strategic Thinking: Ability to connect dots between complex business challenges and technical solutions, collaborating with architects and other subject matter experts to drive results, moving beyond a siloed approach.

Consultancy & Business Acumen:

• Client Leadership: An assertive and confident approach to client engagement, with the ability to act as a trusted advisor and stand your ground effectively on large, complex projects.
• Commercial Mindset: Strong commercial acumen, comfortable discussing business drivers like cost and ROI, and an eagerness to contribute to business development activities.

If you know some of this, even better:

• Deeper eCommerce Expertise: Proven experience in performance testing and analysis of e-commerce applications, preferably with platforms like IBM WebSphere Commerce, SAP Hybris, or Magento, or SFCC Sports.
• Broader Stack Exposure: Experience with SRE practices, caching/CDNs, containerisation (Docker/Kubernetes), or infrastructure-as-code (e.g., Terraform) from a performance perspective.
• Continuous Delivery Integration: Experience implementing performance testing and performance gates in CI/CD pipelines, including test automation, environment strategy, and integration with observability tooling.
• Formal Line Management Experience: Experience managing one or more team members with accountability for professional development, performance management, and day-to-day well-being.
• Frontend Performance Analysis: Experience with front-end page load analysis, profiling, and optimization using tools like WebPageTest, PageSpeed Insights, SpeedCurve, or sitespeed.io.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Head of Quailify Engineering needed to lead and scale our QA function in India. This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

.Net Developers required to join our Engineering team. 

The opportunity:

This program of work is central to VML’ continued success, helping augment their world class AI with a back-office workflow platform. The value add is to enable agencies to manage their work end to end within our innovate platform.

This is a greenfield program of work to replace their existing workflow system with bespoke .Net development using a microservice architecture in Azure and Kubernetes.

What you’ll be doing:

Insert a sentence or two with a broad comment speaking to the value this person will bring and/or the functions they will ultimately support in the following bulleted ways below.

This role will report into the Team Engineering Lead.

• Write clean, scalable code using .NET programming languages
• Write unit tests and drive code from those tests
• Remain up to date with the terminology, concepts and best practices for coding
• Contribute to architecture and software design with other team members
• Contribute to cloud design in Azure
• Create proof of concepts to prove assumptions
• Develop client displays and user interfaces
• Assist software personnel in handling project related work and other requirements
• Coordinate with other software professionals and developers

What we want from you:

• Familiarity with design patterns and pattern of enterprise application architecture
• Expert knowledge of SOLID principles
• 5+ years of development experience using C#
• Proven track record of software design from Test Driven Development
• Knowledge of at least one other OO language (e.g. C++, Java) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, gRPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Able to work well in a team setting

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The Opportunity:

We are seeking a dynamic and experienced Lead Performance Engineer to join our growing team in Portugal. This is a pivotal, permanent role that combines deep, hands-on technical expertise with strategic leadership, client engagement, and mentorship. Reporting to the Principal Performance Engineer, you will be a key figure responsible for safeguarding and enhancing the performance, scalability, and reliability of our clients' critical digital platforms.

We are looking for a multi-faceted professional who brings a blend of deep technical knowledge, strong leadership qualities, and a strategic, consultative mindset. You have extensive, hands-on experience in performance engineering, with a demonstrable history of improving performance for complex, large-scale, highly transactional applications. You are someone who not only solves technical problems but also builds relationships, guides teams, and drives business value.

What you’ll be doing:

Leadership, Strategy & Client Engagement:

• Act as a performance engineering consultant for key clients, building strong relationships with internal and external stakeholders, providing expert guidance, and confidently leading technical discussions to non-technical audiences.
• Champion the value of performance engineering across the business, demonstrating its impact on user experience, conversion, and client ROI.
• Mentor and guide junior to mid-level engineers, fostering a culture of performance excellence and continuous learning.
• Contribute to and implement wider performance engineering strategies, evolving practices, and tooling (e.g., K6, Playwright, APM tools).
• Demonstrate strong AI literacy, with practical experience using generative AI (e.g., LLMs, code-gen tools) as a productivity multiplier for tasks such as script/data generation and analysis. Drive innovation in Performance Monitoring and Testing using AI.
• Collaborate with account and leadership teams to identify opportunities and contribute to commercial proposals.

Hands-on & Release Activities:

• Lead performance testing efforts, including workload modeling, test execution, root cause analysis, and reporting.
• Develop and present clear, actionable reports on key performance metrics (including Core Web Vitals) to both technical and business stakeholders.
• Own the configuration and maintenance of APM and observability tools (e.g., New Relic, DataDog, Dynatrace), including designing meaningful dashboards and robust alerting strategies, as dedicated observability engineers are not always present.
• Act as the performance authority within development teams, providing expertise and oversight, particularly regarding the impact of changes on analytics and sales revenue.
• Drive the agenda for performance optimization, introducing new testing capabilities within allocated projects.

What We Want from You:

Technical Expertise:

• Programming: Strong proficiency in JavaScript/TypeScript is critical for new development in K6; additional languages (e.g., Python, Java) are a plus.
• Performance Tooling: Deep, practical expertise with APM/RUM tools like New Relic (our primary tool), DataDog, AppDynamics, or Dynatrace. Strong hands-on proficiency with modern load testing tools, specifically K6 and Playwright; experience with JMeter and Locust is also valuable. Experience with K6 browser testing is a significant advantage.
• Cloud Platform Experience: Demonstrable experience on major cloud platforms (e.g., AWS, GCP, Azure).
• Web Technologies: Solid experience with front-end performance analysis (Core Web Vitals) and a strong grasp of platforms and architectural concepts (e.g., Next.js, Magento, SAP Hybris, Shopify).
• Analytical Skills: Strong analytical and problem-solving skills, with an understanding of concepts like parameterization in performance testing.

Leadership & Soft Skills:

• Communication: Exceptional communication skills with the ability to curate the right level of content for different audiences, from developers to senior leadership.
• Growth Mindset: A proactive, self-starting attitude with the drive to push boundaries and champion best practices. You remain cool and collected under pressure, can handle constructive feedback, and have a keen awareness of emerging technologies.
• Mentorship & Collaboration: A passion for mentoring with proven experience guiding less experienced engineers. You share knowledge proactively, collaborate across disciplines, and advocate for integrating performance early in the SDLC.
• Strategic Thinking: Ability to connect dots between complex business challenges and technical solutions, collaborating with architects and other subject matter experts to drive results, moving beyond a siloed approach.

Consultancy & Business Acumen:

• Client Leadership: An assertive and confident approach to client engagement, with the ability to act as a trusted advisor and stand your ground effectively on large, complex projects.
• Commercial Mindset: Strong commercial acumen, comfortable discussing business drivers like cost and ROI, and an eagerness to contribute to business development activities.

If you know some of this, even better:

• Deeper eCommerce Expertise: Proven experience in performance testing and analysis of e-commerce applications, preferably with platforms like IBM WebSphere Commerce, SAP Hybris, or Magento, or SFCC Sports.
• Broader Stack Exposure: Experience with SRE practices, caching/CDNs, containerisation (Docker/Kubernetes), or infrastructure-as-code (e.g., Terraform) from a performance perspective.
• Continuous Delivery Integration: Experience implementing performance testing and performance gates in CI/CD pipelines, including test automation, environment strategy, and integration with observability tooling.
• Formal Line Management Experience: Experience managing one or more team members with accountability for professional development, performance management, and day-to-day well-being.
• Frontend Performance Analysis: Experience with front-end page load analysis, profiling, and optimization using tools like WebPageTest, PageSpeed Insights, SpeedCurve, or sitespeed.io.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

About the Team

Integrations at AlphaSense is at the forefront of innovation in Enterprise Intelligence, with a commitment to providing our users with the tools to capture crucial insights seamlessly, transform these insights into actionable intelligence, and make informed decisions that drive meaningful outcomes.

Integrations provide a diverse range of connectors, enabling our clients to seamlessly ingest their enterprise data into AlphaSense. This data is then enhanced by AlphaSense Intelligence, empowering financial institutions and corporations to make precise decisions.

The integration team is operating as a “Startup Within A Startup”.

The Role

We seek an innovative, passionate and motivated Senior Software Engineer to help create the next big thing in Enterprise Knowledge Platform solutions for User Financial Data. You will join our team of world-class experts developing the Alphasense platform. The team is right at the core of what we do and responsible for implementing cutting-edge technology for building scalable, secure & reliable enterprise solutions.You will focus on solving larger technical challenges while leading the effort to design, build, and configure applications and act as the primary point of contact. 

This role is ideal for someone who thrives in a fast-paced environment and enjoys solving high-impact problems.

Who You Are

• A skilled software professional with no less than 4 years of experience in backend development.

• A strong communicator with the ability to distil complex technical concepts for diverse audiences.

• A problem-solver with a proactive and customer-first mindset.

• Adaptable and eager to continuously learn and improve.

• Enjoy being part of an entrepreneurial team and work diligently to help others when needed.

What You’ll Do

• Write high-quality, performant, industry-standard code.

• Develop and maintain product expertise and technical mastery while contributing to the team.

• Work with a globally distributed and cross-functional team

• Stay abreast of and implement the latest engineering processes, DevOps practices, and trends.

• Mentor Software Engineers to improve their skills and reduce development iterations.

• Clarify requirements and develop effective solutions.

• Drive technical maturity and organizational growth through continuous learning and the application of new technologies and practices.

Must Have

• Programming Languages:  Proficiency in Java or Python, or both.

• Cloud Service Providers: Working understanding of any of the cloud service providers (preferably AWS).

• Database Systems: Working knowledge of SQL and NoSQL databases.

• Microservice Architecture:  Experience in designing stateless and stateful microservices.

• Problem-Solving and Analytical Skills:  Ability to dissect complex problems into manageable components and arrive at effective solutions.

• Communication and Collaboration:  Capacity to articulate ideas clearly and incorporate feedback rapidly.

• Data Integration Expertise: Hands on experience in building and maintaining large scale data integration systems. Expertise in setting up MCP’s for data integration.

• Data Processing: Experience with asynchronous data processing.

Good To Have:

• Hands-on experience with Docker and Kubernetes.

• Experience with GenAI tooling for productively achieving day-to-day tasks.

• Experience with Helm charts and ArgoCD.

• Experience with unit testing frameworks.

About the Team

Integrations at AlphaSense is at the forefront of innovation in Enterprise Intelligence, with a commitment to providing our users with the tools to capture crucial insights seamlessly, transform these insights into actionable intelligence, and make informed decisions that drive meaningful outcomes.

Integrations provide a diverse range of connectors, enabling our clients to seamlessly ingest their enterprise data into AlphaSense. This data is then enhanced by AlphaSense Intelligence, empowering financial institutions and corporations to make precise decisions.

The integration team is operating as a “Startup Within A Startup”.

The Role

We seek an innovative, passionate and motivated Senior Software Engineer to help create the next big thing in Enterprise Knowledge Platform solutions for User Financial Data. You will join our team of world-class experts developing the Alphasense platform. The team is right at the core of what we do and responsible for implementing cutting-edge technology for building scalable, secure & reliable enterprise solutions.You will focus on solving larger technical challenges while leading the effort to design, build, and configure applications and act as the primary point of contact. 

This role is ideal for someone who thrives in a fast-paced environment and enjoys solving high-impact problems.

Who You Are

• A skilled software professional with no less than 4 years of experience in backend development.

• A strong communicator with the ability to distil complex technical concepts for diverse audiences.

• A problem-solver with a proactive and customer-first mindset.

• Adaptable and eager to continuously learn and improve.

• Enjoy being part of an entrepreneurial team and work diligently to help others when needed.

What You’ll Do

• Write high-quality, performant, industry-standard code.

• Develop and maintain product expertise and technical mastery while contributing to the team.

• Work with a globally distributed and cross-functional team

• Stay abreast of and implement the latest engineering processes, DevOps practices, and trends.

• Mentor Software Engineers to improve their skills and reduce development iterations.

• Clarify requirements and develop effective solutions.

• Drive technical maturity and organizational growth through continuous learning and the application of new technologies and practices.

Must Have

• Programming Languages:  Proficiency in Java or Python, or both.

• Cloud Service Providers: Working understanding of any of the cloud service providers (preferably AWS).

• Database Systems: Working knowledge of SQL and NoSQL databases.

• Microservice Architecture:  Experience in designing stateless and stateful microservices.

• Problem-Solving and Analytical Skills:  Ability to dissect complex problems into manageable components and arrive at effective solutions.

• Communication and Collaboration:  Capacity to articulate ideas clearly and incorporate feedback rapidly.

• Data Integration Expertise: Hands on experience in building and maintaining large scale data integration systems. Expertise in setting up MCP’s for data integration.

• Data Processing: Experience with asynchronous data processing.

Good To Have:

• Hands-on experience with Docker and Kubernetes.

• Experience with GenAI tooling for productively achieving day-to-day tasks.

• Experience with Helm charts and ArgoCD.

• Experience with unit testing frameworks.

About the Team

Integrations at AlphaSense is at the forefront of innovation in Enterprise Intelligence, with a commitment to providing our users with the tools to capture crucial insights seamlessly, transform these insights into actionable intelligence, and make informed decisions that drive meaningful outcomes.

Integrations provide a diverse range of connectors, enabling our clients to seamlessly ingest their enterprise data into AlphaSense. This data is then enhanced by AlphaSense Intelligence, empowering financial institutions and corporations to make precise decisions.

The integration team is operating as a “Startup Within A Startup”.

The Role

We seek an innovative, passionate and motivated Senior Software Engineer to help create the next big thing in Enterprise Knowledge Platform solutions for User Financial Data. You will join our team of world-class experts developing the Alphasense platform. The team is right at the core of what we do and responsible for implementing cutting-edge technology for building scalable, secure & reliable enterprise solutions.You will focus on solving larger technical challenges while leading the effort to design, build, and configure applications and act as the primary point of contact. 

This role is ideal for someone who thrives in a fast-paced environment and enjoys solving high-impact problems.

Who You Are

• A skilled software professional with no less than 4 years of experience in backend development.

• A strong communicator with the ability to distil complex technical concepts for diverse audiences.

• A problem-solver with a proactive and customer-first mindset.

• Adaptable and eager to continuously learn and improve.

• Enjoy being part of an entrepreneurial team and work diligently to help others when needed.

What You’ll Do

• Write high-quality, performant, industry-standard code.

• Develop and maintain product expertise and technical mastery while contributing to the team.

• Work with a globally distributed and cross-functional team

• Stay abreast of and implement the latest engineering processes, DevOps practices, and trends.

• Mentor Software Engineers to improve their skills and reduce development iterations.

• Clarify requirements and develop effective solutions.

• Drive technical maturity and organizational growth through continuous learning and the application of new technologies and practices.

Must Have

• Programming Languages:  Proficiency in Java or Python, or both.

• Cloud Service Providers: Working understanding of any of the cloud service providers (preferably AWS).

• Database Systems: Working knowledge of SQL and NoSQL databases.

• Microservice Architecture:  Experience in designing stateless and stateful microservices.

• Problem-Solving and Analytical Skills:  Ability to dissect complex problems into manageable components and arrive at effective solutions.

• Communication and Collaboration:  Capacity to articulate ideas clearly and incorporate feedback rapidly.

• Data Integration Expertise: Hands on experience in building and maintaining large scale data integration systems. Expertise in setting up MCP’s for data integration.

• Data Processing: Experience with asynchronous data processing.

Good To Have:

• Hands-on experience with Docker and Kubernetes.

• Experience with GenAI tooling for productively achieving day-to-day tasks.

• Experience with Helm charts and ArgoCD.

• Experience with unit testing frameworks.

About the Team

Integrations at AlphaSense is at the forefront of innovation in Enterprise Intelligence, with a commitment to providing our users with the tools to capture crucial insights seamlessly, transform these insights into actionable intelligence, and make informed decisions that drive meaningful outcomes.

Integrations provide a diverse range of connectors, enabling our clients to seamlessly ingest their enterprise data into AlphaSense. This data is then enhanced by AlphaSense Intelligence, empowering financial institutions and corporations to make precise decisions.

The integration team is operating as a “Startup Within A Startup”.

The Role

We seek an innovative, passionate and motivated Senior Software Engineer to help create the next big thing in Enterprise Knowledge Platform solutions for User Financial Data. You will join our team of world-class experts developing the Alphasense platform. The team is right at the core of what we do and responsible for implementing cutting-edge technology for building scalable, secure & reliable enterprise solutions.You will focus on solving larger technical challenges while leading the effort to design, build, and configure applications and act as the primary point of contact. 

This role is ideal for someone who thrives in a fast-paced environment and enjoys solving high-impact problems.

Who You Are

• A skilled software professional with no less than 4 years of experience in backend development.

• A strong communicator with the ability to distil complex technical concepts for diverse audiences.

• A problem-solver with a proactive and customer-first mindset.

• Adaptable and eager to continuously learn and improve.

• Enjoy being part of an entrepreneurial team and work diligently to help others when needed.

What You’ll Do

• Write high-quality, performant, industry-standard code.

• Develop and maintain product expertise and technical mastery while contributing to the team.

• Work with a globally distributed and cross-functional team

• Stay abreast of and implement the latest engineering processes, DevOps practices, and trends.

• Mentor Software Engineers to improve their skills and reduce development iterations.

• Clarify requirements and develop effective solutions.

• Drive technical maturity and organizational growth through continuous learning and the application of new technologies and practices.

Must Have

• Programming Languages:  Proficiency in Java or Python, or both.

• Cloud Service Providers: Working understanding of any of the cloud service providers (preferably AWS).

• Database Systems: Working knowledge of SQL and NoSQL databases.

• Microservice Architecture:  Experience in designing stateless and stateful microservices.

• Problem-Solving and Analytical Skills:  Ability to dissect complex problems into manageable components and arrive at effective solutions.

• Communication and Collaboration:  Capacity to articulate ideas clearly and incorporate feedback rapidly.

• Data Integration Expertise: Hands on experience in building and maintaining large scale data integration systems. Expertise in setting up MCP’s for data integration.

• Data Processing: Experience with asynchronous data processing.

Good To Have:

• Hands-on experience with Docker and Kubernetes.

• Experience with GenAI tooling for productively achieving day-to-day tasks.

• Experience with Helm charts and ArgoCD.

• Experience with unit testing frameworks.

About the Team

Integrations at AlphaSense is at the forefront of innovation in Enterprise Intelligence, with a commitment to providing our users with the tools to capture crucial insights seamlessly, transform these insights into actionable intelligence, and make informed decisions that drive meaningful outcomes.

Integrations provide a diverse range of connectors, enabling our clients to seamlessly ingest their enterprise data into AlphaSense. This data is then enhanced by AlphaSense Intelligence, empowering financial institutions and corporations to make precise decisions.

The integration team is operating as a “Startup Within A Startup”.

The Role

We seek an innovative, passionate and motivated Senior Software Engineer to help create the next big thing in Enterprise Knowledge Platform solutions for User Financial Data. You will join our team of world-class experts developing the Alphasense platform. The team is right at the core of what we do and responsible for implementing cutting-edge technology for building scalable, secure & reliable enterprise solutions.You will focus on solving larger technical challenges while leading the effort to design, build, and configure applications and act as the primary point of contact. 

This role is ideal for someone who thrives in a fast-paced environment and enjoys solving high-impact problems.

Who You Are

• A skilled software professional with no less than 4 years of experience in backend development.

• A strong communicator with the ability to distil complex technical concepts for diverse audiences.

• A problem-solver with a proactive and customer-first mindset.

• Adaptable and eager to continuously learn and improve.

• Enjoy being part of an entrepreneurial team and work diligently to help others when needed.

What You’ll Do

• Write high-quality, performant, industry-standard code.

• Develop and maintain product expertise and technical mastery while contributing to the team.

• Work with a globally distributed and cross-functional team

• Stay abreast of and implement the latest engineering processes, DevOps practices, and trends.

• Mentor Software Engineers to improve their skills and reduce development iterations.

• Clarify requirements and develop effective solutions.

• Drive technical maturity and organizational growth through continuous learning and the application of new technologies and practices.

Must Have

• Programming Languages:  Proficiency in Java or Python, or both.

• Cloud Service Providers: Working understanding of any of the cloud service providers (preferably AWS).

• Database Systems: Working knowledge of SQL and NoSQL databases.

• Microservice Architecture:  Experience in designing stateless and stateful microservices.

• Problem-Solving and Analytical Skills:  Ability to dissect complex problems into manageable components and arrive at effective solutions.

• Communication and Collaboration:  Capacity to articulate ideas clearly and incorporate feedback rapidly.

• Data Integration Expertise: Hands on experience in building and maintaining large scale data integration systems. Expertise in setting up MCP’s for data integration.

• Data Processing: Experience with asynchronous data processing.

Good To Have:

• Hands-on experience with Docker and Kubernetes.

• Experience with GenAI tooling for productively achieving day-to-day tasks.

• Experience with Helm charts and ArgoCD.

• Experience with unit testing frameworks.

About the Team

Integrations at AlphaSense is at the forefront of innovation in Enterprise Intelligence, with a commitment to providing our users with the tools to capture crucial insights seamlessly, transform these insights into actionable intelligence, and make informed decisions that drive meaningful outcomes.

Integrations provide a diverse range of connectors, enabling our clients to seamlessly ingest their enterprise data into AlphaSense. This data is then enhanced by AlphaSense Intelligence, empowering financial institutions and corporations to make precise decisions.

The integration team is operating as a “Startup Within A Startup”.

The Role

We seek an innovative, passionate and motivated Senior Software Engineer to help create the next big thing in Enterprise Knowledge Platform solutions for User Financial Data. You will join our team of world-class experts developing the Alphasense platform. The team is right at the core of what we do and responsible for implementing cutting-edge technology for building scalable, secure & reliable enterprise solutions.You will focus on solving larger technical challenges while leading the effort to design, build, and configure applications and act as the primary point of contact. 

This role is ideal for someone who thrives in a fast-paced environment and enjoys solving high-impact problems.

Who You Are

• A skilled software professional with no less than 4 years of experience in backend development.

• A strong communicator with the ability to distil complex technical concepts for diverse audiences.

• A problem-solver with a proactive and customer-first mindset.

• Adaptable and eager to continuously learn and improve.

• Enjoy being part of an entrepreneurial team and work diligently to help others when needed.

What You’ll Do

• Write high-quality, performant, industry-standard code.

• Develop and maintain product expertise and technical mastery while contributing to the team.

• Work with a globally distributed and cross-functional team

• Stay abreast of and implement the latest engineering processes, DevOps practices, and trends.

• Mentor Software Engineers to improve their skills and reduce development iterations.

• Clarify requirements and develop effective solutions.

• Drive technical maturity and organizational growth through continuous learning and the application of new technologies and practices.

Must Have

• Programming Languages:  Proficiency in Java or Python, or both.

• Cloud Service Providers: Working understanding of any of the cloud service providers (preferably AWS).

• Database Systems: Working knowledge of SQL and NoSQL databases.

• Microservice Architecture:  Experience in designing stateless and stateful microservices.

• Problem-Solving and Analytical Skills:  Ability to dissect complex problems into manageable components and arrive at effective solutions.

• Communication and Collaboration:  Capacity to articulate ideas clearly and incorporate feedback rapidly.

• Data Integration Expertise: Hands on experience in building and maintaining large scale data integration systems. Expertise in setting up MCP’s for data integration.

• Data Processing: Experience with asynchronous data processing.

Good To Have:

• Hands-on experience with Docker and Kubernetes.

• Experience with GenAI tooling for productively achieving day-to-day tasks.

• Experience with Helm charts and ArgoCD.

• Experience with unit testing frameworks.

About The Role:

Our Site Reliability Engineering team is growing, and we are looking for a highly experienced Staff Site Reliability Engineer to help shape the future of reliability, scalability, and performance at AlphaSense. This is a hands-on, high-impact role where you will architect core reliability platforms, lead by example in incident response, and drive cultural adoption of SRE best practices across our global engineering organization.

Our mission is to engineer our platform to the reliability standards of mission-critical systems, targeting 99.99% uptime, while continuously enhancing our systems and processes. This role is key to that mission and goes beyond traditional system maintenance; it’s about pioneering the platforms, practices, and culture that enable engineering to scale effectively. You will act as a force multiplier, mentoring fellow engineers, influencing architectural decisions, and setting the technical bar for reliability across the company.

Who You Are:

• 8+ years of experience in Site Reliability Engineering, DevOps, or a similar role, with at least 3+ of those years operating in a Senior+ SRE position
• Strong background in running production SaaS systems at scale.
• Proficiency in at least one programming/scripting language (Python, Go, or similar).
• Hands-on expertise with cloud platforms (AWS, GCP, or Azure) and Kubernetes.
• Deep understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing).
• Experience with monitoring & alerting (Prometheus, Grafana, Datadog, ELK).
• Familiarity with advanced observability (OTEL, continuous profiling).
• Proven incident management experience, including leading high-severity incidents and postmortems.
• Strong troubleshooting skills across the full stack.
• Excellent communication and collaboration skills.

What You’ll Do

• Architect Reliability Paved Paths: Build frameworks and self-service tooling that let teams own the reliability of their services in a “You Build It, You Run It” culture.
• Lead AI-Driven Reliability: Drive our AIOps strategy — automating diagnostics, remediation, and proactive failure prevention.
• Champion Reliability Culture: Embed SRE practices across engineering via design reviews, production readiness, and operational standards.
• Incident Leadership: Act as Incident Commander during critical events, modeling operational excellence, and ensuring blameless postmortems lead to lasting improvements.
• Advance Observability: Deliver end-to-end monitoring, tracing, and profiling (Prometheus, Grafana, OTEL, Continuous Profiling) to optimize performance proactively.
• Mentor & Multiply: Elevate engineers across SRE and product teams through mentorship, technical guidance, and knowledge sharing.

About The Role:

Our Site Reliability Engineering team is growing, and we are looking for a highly experienced Staff Site Reliability Engineer to help shape the future of reliability, scalability, and performance at AlphaSense. This is a hands-on, high-impact role where you will architect core reliability platforms, lead by example in incident response, and drive cultural adoption of SRE best practices across our global engineering organization.

Our mission is to engineer our platform to the reliability standards of mission-critical systems, targeting 99.99% uptime, while continuously enhancing our systems and processes. This role is key to that mission and goes beyond traditional system maintenance; it’s about pioneering the platforms, practices, and culture that enable engineering to scale effectively. You will act as a force multiplier, mentoring fellow engineers, influencing architectural decisions, and setting the technical bar for reliability across the company.

Who You Are:

• 8+ years of experience in Site Reliability Engineering, DevOps, or a similar role, with at least 3+ of those years operating in a Senior+ SRE position
• Strong background in running production SaaS systems at scale.
• Proficiency in at least one programming/scripting language (Python, Go, or similar).
• Hands-on expertise with cloud platforms (AWS, GCP, or Azure) and Kubernetes.
• Deep understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing).
• Experience with monitoring & alerting (Prometheus, Grafana, Datadog, ELK).
• Familiarity with advanced observability (OTEL, continuous profiling).
• Proven incident management experience, including leading high-severity incidents and postmortems.
• Strong troubleshooting skills across the full stack.
• Excellent communication and collaboration skills.

What You’ll Do

• Architect Reliability Paved Paths: Build frameworks and self-service tooling that let teams own the reliability of their services in a “You Build It, You Run It” culture.
• Lead AI-Driven Reliability: Drive our AIOps strategy — automating diagnostics, remediation, and proactive failure prevention.
• Champion Reliability Culture: Embed SRE practices across engineering via design reviews, production readiness, and operational standards.
• Incident Leadership: Act as Incident Commander during critical events, modeling operational excellence, and ensuring blameless postmortems lead to lasting improvements.
• Advance Observability: Deliver end-to-end monitoring, tracing, and profiling (Prometheus, Grafana, OTEL, Continuous Profiling) to optimize performance proactively.
• Mentor & Multiply: Elevate engineers across SRE and product teams through mentorship, technical guidance, and knowledge sharing.

About the Role:

We are seeking a visionary and hands-on Principal AI Engineer to be the foundational pillar of our strategy in the Content portfolio. You will be the catalyst who injects deep, modern AI expertise into our product portfolio. Your mission will be to research, architect, and pioneer the solutions that will process and extract intelligent insights from millions of unstructured documents and multi-media files every single day.

This is a unique "founding engineer" opportunity to shape the future of AI within our company. You will be the primary AI/ML authority, responsible for identifying and implementing state-of-the-art techniques for document classification, entity extraction, image search, and more. If you are a seasoned engineer who thrives on solving massive-scale data challenges and wants to build a center of excellence from the ground up, this role is for you.

What You’ll Do:

• Spearhead AI Innovation: Act as the chief technical authority on AI, you will research, evaluate, and prototype cutting-edge solutions using Large Language Models (LLMs), Computer Vision, and other machine learning techniques to solve our most complex data extraction challenges.
• Architect for Scale: Design and build robust, highly scalable, and cost-effective AI services and data processing pipelines. Your architecture will be the backbone for processing millions of documents daily with high reliability and throughput.
• Tackle Real-World AI Challenges: Go beyond theory to systematically solve the practical problems of production AI. This includes managing LLM latency and variance, developing sophisticated prompt engineering strategies, and building fault-tolerant, defensive systems that perform consistently.
• Be a Force Multiplier: Act as the key technical mentor and thought leader for our large engineering team and drive some mission-critical initiatives to production

Who You Are:

Core Qualifications

• 12+ years of professional software engineering experience, with a proven track record of building complex, data-intensive, backend systems.
• Deep expertise (5+ years) in building and scaling production-grade services using modern backend frameworks such as FastAPI, Django, Sanic, Spring Boot or similar.
• Significant, hands-on experience (3+ years) in the complete lifecycle of AI/ML models: from experimentation and prototyping to deploying, monitoring, and iterating on them in a high-volume cloud environment.
• Mastery in designing large-scale distributed systems, demonstrating strong knowledge of asynchronous patterns, streaming/queuing/caching strategies, and robust observability (logging, metrics, tracing).
• Exceptional communication and leadership skills. You can articulate complex technical concepts to diverse audiences and have the ability to influence engineering direction across multiple teams without direct authority.

Nice to have

• Proficiency with modern DevOps and MLOps practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing frameworks.
• Hands-on experience with containerization and orchestration technologies, particularly Docker and Kubernetes.

About the Role:

We are seeking a visionary and hands-on Principal AI Engineer to be the foundational pillar of our strategy in the Content portfolio. You will be the catalyst who injects deep, modern AI expertise into our product portfolio. Your mission will be to research, architect, and pioneer the solutions that will process and extract intelligent insights from millions of unstructured documents and multi-media files every single day.

This is a unique "founding engineer" opportunity to shape the future of AI within our company. You will be the primary AI/ML authority, responsible for identifying and implementing state-of-the-art techniques for document classification, entity extraction, image search, and more. If you are a seasoned engineer who thrives on solving massive-scale data challenges and wants to build a center of excellence from the ground up, this role is for you.

What You’ll Do:

• Spearhead AI Innovation: Act as the chief technical authority on AI, you will research, evaluate, and prototype cutting-edge solutions using Large Language Models (LLMs), Computer Vision, and other machine learning techniques to solve our most complex data extraction challenges.
• Architect for Scale: Design and build robust, highly scalable, and cost-effective AI services and data processing pipelines. Your architecture will be the backbone for processing millions of documents daily with high reliability and throughput.
• Tackle Real-World AI Challenges: Go beyond theory to systematically solve the practical problems of production AI. This includes managing LLM latency and variance, developing sophisticated prompt engineering strategies, and building fault-tolerant, defensive systems that perform consistently.
• Be a Force Multiplier: Act as the key technical mentor and thought leader for our large engineering team and drive some mission-critical initiatives to production

Who You Are:

Core Qualifications

• 12+ years of professional software engineering experience, with a proven track record of building complex, data-intensive, backend systems.
• Deep expertise (5+ years) in building and scaling production-grade services using modern backend frameworks such as FastAPI, Django, Sanic, Spring Boot or similar.
• Significant, hands-on experience (3+ years) in the complete lifecycle of AI/ML models: from experimentation and prototyping to deploying, monitoring, and iterating on them in a high-volume cloud environment.
• Mastery in designing large-scale distributed systems, demonstrating strong knowledge of asynchronous patterns, streaming/queuing/caching strategies, and robust observability (logging, metrics, tracing).
• Exceptional communication and leadership skills. You can articulate complex technical concepts to diverse audiences and have the ability to influence engineering direction across multiple teams without direct authority.

Nice to have

• Proficiency with modern DevOps and MLOps practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing frameworks.
• Hands-on experience with containerization and orchestration technologies, particularly Docker and Kubernetes.

About the Role:

Seeking a passionate Senior Engineer to join our Content Engineering team. This team specializes in large-scale content processing using cutting-edge technologies. In this role, you'll leverage AI applications (NLP, LLM) for document understanding, including, but not limited to, document classification, text categorization, data extraction, and semantic similarity.

Requirements:
      Must have 

• 6+ years of experience as a software engineer, primarily with Python
• Ideally, you possess an advanced degree (Bachelor's / Master's)  in Computer Science, Computer Engineering, or a relevant field with a focus on Artificial Intelligence, machine learning, but equivalent industry experience may be considered
• 2+ years of hands-on experience building and deploying applications that use Large Language Models (LLMs). 
• Experience in extracting structured JSON from text using LLMs and a deep understanding of Prompt Engineering.
• Proficiency in classic NLP libraries for tasks like NER, text classification, and pre-processing.
• Experience with LLM tracing, debugging and evaluation platforms such as Langfuse.
• Excellent communication, organizational, problem-solving, debugging, and analytical skills.

        Great to have 

• Experience in async processing of data at scale
• Using frameworks like LangChain, HuggingFace, and backend web frameworks like FastAPI.
• Expertise on core engineering skills - Cloud, microservice architecture, caching, and queuing.
• Familiarity with concepts/tools as Docker, k8s, VCS, CI/CD
• Previous experience in data extraction from specific domains (e.g., financial reports, news).
  
  

Responsibilities:

• Deploy LLM based production grade solutions.
• Fine-tune and adapt State of the art LLMs for specialized data extraction tasks. Develop innovative prompt engineering strategy and systems to maximize reliability and performance on confidential business documents.
• Solve Engineering challenges that come along with LLM solutions, such as high latency, non-deterministic output, etc.
• Implement and scale data processing pipelines that can process high volumes of complex documents with high accuracy and efficiency.
• Integrate and manage LLM Observability to trace, debug, and monitor every extraction
• Own systems end-to-end, including(but not limited to) designing, coding, monitoring, testing, CI/CD and on-call support.

About the Role:

Seeking a passionate Senior Engineer to join our Content Engineering team. This team specializes in large-scale content processing using cutting-edge technologies. In this role, you'll leverage AI applications (NLP, LLM) for document understanding, including, but not limited to, document classification, text categorization, data extraction, and semantic similarity.

Requirements:
      Must have 

• 6+ years of experience as a software engineer, primarily with Python
• Ideally, you possess an advanced degree (Bachelor's / Master's)  in Computer Science, Computer Engineering, or a relevant field with a focus on Artificial Intelligence, machine learning, but equivalent industry experience may be considered
• 2+ years of hands-on experience building and deploying applications that use Large Language Models (LLMs). 
• Experience in extracting structured JSON from text using LLMs and a deep understanding of Prompt Engineering.
• Proficiency in classic NLP libraries for tasks like NER, text classification, and pre-processing.
• Experience with LLM tracing, debugging and evaluation platforms such as Langfuse.
• Excellent communication, organizational, problem-solving, debugging, and analytical skills.

        Great to have 

• Experience in async processing of data at scale
• Using frameworks like LangChain, HuggingFace, and backend web frameworks like FastAPI.
• Expertise on core engineering skills - Cloud, microservice architecture, caching, and queuing.
• Familiarity with concepts/tools as Docker, k8s, VCS, CI/CD
• Previous experience in data extraction from specific domains (e.g., financial reports, news).
  
  

Responsibilities:

• Deploy LLM based production grade solutions.
• Fine-tune and adapt State of the art LLMs for specialized data extraction tasks. Develop innovative prompt engineering strategy and systems to maximize reliability and performance on confidential business documents.
• Solve Engineering challenges that come along with LLM solutions, such as high latency, non-deterministic output, etc.
• Implement and scale data processing pipelines that can process high volumes of complex documents with high accuracy and efficiency.
• Integrate and manage LLM Observability to trace, debug, and monitor every extraction
• Own systems end-to-end, including(but not limited to) designing, coding, monitoring, testing, CI/CD and on-call support.

About the Role:

Seeking a passionate Senior Engineer to join our Content Engineering team. This team specializes in large-scale content processing using cutting-edge technologies. In this role, you'll leverage AI applications (NLP, LLM) for document understanding, including, but not limited to, document classification, text categorization, data extraction, and semantic similarity.

Requirements:
      Must have 

• 6+ years of experience as a software engineer, primarily with Python
• Ideally, you possess an advanced degree (Bachelor's / Master's)  in Computer Science, Computer Engineering, or a relevant field with a focus on Artificial Intelligence, machine learning, but equivalent industry experience may be considered
• 2+ years of hands-on experience building and deploying applications that use Large Language Models (LLMs). 
• Experience in extracting structured JSON from text using LLMs and a deep understanding of Prompt Engineering.
• Proficiency in classic NLP libraries for tasks like NER, text classification, and pre-processing.
• Experience with LLM tracing, debugging and evaluation platforms such as Langfuse.
• Excellent communication, organizational, problem-solving, debugging, and analytical skills.

        Great to have 

• Experience in async processing of data at scale
• Using frameworks like LangChain, HuggingFace, and backend web frameworks like FastAPI.
• Expertise on core engineering skills - Cloud, microservice architecture, caching, and queuing.
• Familiarity with concepts/tools as Docker, k8s, VCS, CI/CD
• Previous experience in data extraction from specific domains (e.g., financial reports, news).
  
  

Responsibilities:

• Deploy LLM based production grade solutions.
• Fine-tune and adapt State of the art LLMs for specialized data extraction tasks. Develop innovative prompt engineering strategy and systems to maximize reliability and performance on confidential business documents.
• Solve Engineering challenges that come along with LLM solutions, such as high latency, non-deterministic output, etc.
• Implement and scale data processing pipelines that can process high volumes of complex documents with high accuracy and efficiency.
• Integrate and manage LLM Observability to trace, debug, and monitor every extraction
• Own systems end-to-end, including(but not limited to) designing, coding, monitoring, testing, CI/CD and on-call support.

About the Role:

Seeking a passionate Senior Engineer to join our Content Engineering team. This team specializes in large-scale content processing using cutting-edge technologies. In this role, you'll leverage AI applications (NLP, LLM) for document understanding, including, but not limited to, document classification, text categorization, data extraction, and semantic similarity.

Requirements:
      Must have 

• 6+ years of experience as a software engineer, primarily with Python
• Ideally, you possess an advanced degree (Bachelor's / Master's)  in Computer Science, Computer Engineering, or a relevant field with a focus on Artificial Intelligence, machine learning, but equivalent industry experience may be considered
• 2+ years of hands-on experience building and deploying applications that use Large Language Models (LLMs). 
• Experience in extracting structured JSON from text using LLMs and a deep understanding of Prompt Engineering.
• Proficiency in classic NLP libraries for tasks like NER, text classification, and pre-processing.
• Experience with LLM tracing, debugging and evaluation platforms such as Langfuse.
• Excellent communication, organizational, problem-solving, debugging, and analytical skills.

        Great to have 

• Experience in async processing of data at scale
• Using frameworks like LangChain, HuggingFace, and backend web frameworks like FastAPI.
• Expertise on core engineering skills - Cloud, microservice architecture, caching, and queuing.
• Familiarity with concepts/tools as Docker, k8s, VCS, CI/CD
• Previous experience in data extraction from specific domains (e.g., financial reports, news).
  
  

Responsibilities:

• Deploy LLM based production grade solutions.
• Fine-tune and adapt State of the art LLMs for specialized data extraction tasks. Develop innovative prompt engineering strategy and systems to maximize reliability and performance on confidential business documents.
• Solve Engineering challenges that come along with LLM solutions, such as high latency, non-deterministic output, etc.
• Implement and scale data processing pipelines that can process high volumes of complex documents with high accuracy and efficiency.
• Integrate and manage LLM Observability to trace, debug, and monitor every extraction
• Own systems end-to-end, including(but not limited to) designing, coding, monitoring, testing, CI/CD and on-call support.

About the Role:

Seeking a passionate Senior Engineer to join our Content Engineering team. This team specializes in large-scale content processing using cutting-edge technologies. In this role, you'll leverage AI applications (NLP, LLM) for document understanding, including, but not limited to, document classification, text categorization, data extraction, and semantic similarity.

Requirements:
      Must have 

• 6+ years of experience as a software engineer, primarily with Python
• Ideally, you possess an advanced degree (Bachelor's / Master's)  in Computer Science, Computer Engineering, or a relevant field with a focus on Artificial Intelligence, machine learning, but equivalent industry experience may be considered
• 2+ years of hands-on experience building and deploying applications that use Large Language Models (LLMs). 
• Experience in extracting structured JSON from text using LLMs and a deep understanding of Prompt Engineering.
• Proficiency in classic NLP libraries for tasks like NER, text classification, and pre-processing.
• Experience with LLM tracing, debugging and evaluation platforms such as Langfuse.
• Excellent communication, organizational, problem-solving, debugging, and analytical skills.

        Great to have 

• Experience in async processing of data at scale
• Using frameworks like LangChain, HuggingFace, and backend web frameworks like FastAPI.
• Expertise on core engineering skills - Cloud, microservice architecture, caching, and queuing.
• Familiarity with concepts/tools as Docker, k8s, VCS, CI/CD
• Previous experience in data extraction from specific domains (e.g., financial reports, news).
  
  

Responsibilities:

• Deploy LLM based production grade solutions.
• Fine-tune and adapt State of the art LLMs for specialized data extraction tasks. Develop innovative prompt engineering strategy and systems to maximize reliability and performance on confidential business documents.
• Solve Engineering challenges that come along with LLM solutions, such as high latency, non-deterministic output, etc.
• Implement and scale data processing pipelines that can process high volumes of complex documents with high accuracy and efficiency.
• Integrate and manage LLM Observability to trace, debug, and monitor every extraction
• Own systems end-to-end, including(but not limited to) designing, coding, monitoring, testing, CI/CD and on-call support.

About the Role:

Seeking a passionate Senior Engineer to join our Content Engineering team. This team specializes in large-scale content processing using cutting-edge technologies. In this role, you'll leverage AI applications (NLP, LLM) for document understanding, including, but not limited to, document classification, text categorization, data extraction, and semantic similarity.

Requirements:
      Must have 

• 6+ years of experience as a software engineer, primarily with Python
• Ideally, you possess an advanced degree (Bachelor's / Master's)  in Computer Science, Computer Engineering, or a relevant field with a focus on Artificial Intelligence, machine learning, but equivalent industry experience may be considered
• 2+ years of hands-on experience building and deploying applications that use Large Language Models (LLMs). 
• Experience in extracting structured JSON from text using LLMs and a deep understanding of Prompt Engineering.
• Proficiency in classic NLP libraries for tasks like NER, text classification, and pre-processing.
• Experience with LLM tracing, debugging and evaluation platforms such as Langfuse.
• Excellent communication, organizational, problem-solving, debugging, and analytical skills.

        Great to have 

• Experience in async processing of data at scale
• Using frameworks like LangChain, HuggingFace, and backend web frameworks like FastAPI.
• Expertise on core engineering skills - Cloud, microservice architecture, caching, and queuing.
• Familiarity with concepts/tools as Docker, k8s, VCS, CI/CD
• Previous experience in data extraction from specific domains (e.g., financial reports, news).
  
  

Responsibilities:

• Deploy LLM based production grade solutions.
• Fine-tune and adapt State of the art LLMs for specialized data extraction tasks. Develop innovative prompt engineering strategy and systems to maximize reliability and performance on confidential business documents.
• Solve Engineering challenges that come along with LLM solutions, such as high latency, non-deterministic output, etc.
• Implement and scale data processing pipelines that can process high volumes of complex documents with high accuracy and efficiency.
• Integrate and manage LLM Observability to trace, debug, and monitor every extraction
• Own systems end-to-end, including(but not limited to) designing, coding, monitoring, testing, CI/CD and on-call support.

In India, we have our teams based in Pune, Mumbai, Delhi and, Bangalore. We pride ourselves on being client-focused and collaborative, on the pioneering edge of technology. We also have fun. Whether it’s office happy hours, team outings, or game nights, we believe in working with people we like to hang out with.

Ideal candidate traits

If you identify as a team player and you are humble, hungry, and smart — we would love to get to know you. We believe these qualities to be vital to building a strong, productive, and collaborative work environment, where everyone is committed to achieving common goals and working towards shared success.

We are looking for people who are willing to learn from others, who can put their egos aside and prioritise the needs of the team. You should also be highly motivated, driven to succeed, and always looking for ways to improve. We value emotional intelligence, excellent communication skills, and a collaborative spirit that enables them to build strong relationships with teammates and work effectively towards shared goals.

At AlphaSense we are committed to fostering a work culture that encourages these qualities and values the contributions of team players who exhibit them. We seek to match the ambition of ideal team players by offering opportunities for personal and professional growth, providing the resources and support necessary to achieve their goals, and creating an environment where hard work, dedication, and teamwork are celebrated and rewarded. At AlphaSense we are building teams of ideal players who embody the core values of Sisu, driving the company’s success and helping us to create a positive impact on the world.

Technologies that we work with:

Frontend

ReactJS, TypeScript, Micro Frontends

Applications

NodeJS, TypeScript, GraphQL, Java 17, Spring Boot, Python, FastAPI

Backend

Java 17, Spring Boot, Python, FastAPI, Kafka

Search and AI

Apache Solr, Elasticsearch, Vector Search, ML, LLM, Pytorch, Tensorflow

Cloud architecture

AWS, GCP, Kubernetes, Crossplane, Argo CD

Quality & reliability

Cypress, Selenium, Selenide, Playwright, Rest Assured, K6, Prometheus, Loki, Grafana

Ready to Make an Impact?

Join our talent community, hear about exciting career opportunities, and get tailored job recommendations based on your interests.

If you’re looking for a challenge, if you love finding things that need interesting solutions, AlphaSense is a great place to come. It is a place for builders, for people who want to create the next thing.

Want to hear more?

Contact us and let’s figure out together if we can find a common path. Tell us about yourself and your background in your own words.

Senior DevOps Engineer

Location: 100% Remote

About the Role

WIN is building modern, scalable technology platforms that power our nationwide home services network. We are looking for a highly skilled DevOps Engineer who enjoys automating, troubleshooting, and optimizing systems to establish the foundation of our cloud infrastructure and DevOps practices.

You will work closely with our engineering team to design secure, scalable systems, build automated CI/CD pipelines, and ensure smooth and reliable operations across all environments.

What You’ll Do

• Design, implement, and maintain CI/CD pipelines for automated build, test, and deployment
• Manage and optimize AWS infrastructure (EC2, ECS, S3, RDS, Lambda, IAM, SQS, Route53, Load Balancers, etc.)
• Build and maintain containerized environments using Docker and Kubernetes
• Automate provisioning, scaling, and configuration using Terraform, Ansible, or CloudFormation
• Establish monitoring, logging, and alerting systems (Prometheus, Grafana, ELK, Datadog)
• Ensure high availability, performance, and security of all systems
• Drive automation, documentation, and best practices for deployment and release processes
• Collaborate closely with software engineers to ensure reliable and efficient releases
• Lead disaster recovery planning, data backups, and failover strategies

What You Bring

• 5+ years in a DevOps, Infrastructure, or Systems Engineering role with proven hands-on experience
• Deep expertise in AWS (EC2, ECS, S3, RDS, Lambda, IAM, CloudWatch)
• Strong experience with Docker and Kubernetes (deployment, scaling, monitoring)
• Proficiency in CI/CD tools (GitHub Actions, Jenkins, GitLab CI, or CircleCI)
• Expertise in infrastructure-as-code (Terraform, Ansible, or CloudFormation)
• Solid Linux administration and scripting skills (bash, python)
• Familiarity with networking, load balancers, DNS, and security best practices
• Excellent troubleshooting and problem-solving skills
• Bonus: experience with GCP or Azure

About WIN

WIN is a leading player in the $250 billion home services industry, recognized for its national scale, strong brand, and culture of innovation. Founded in 1993, WIN has built one of the largest and most trusted networks in the country. Over the past several years, we have been transforming our business through significant investments in technology, systems, and data to strengthen our operations and enhance the experience for our network and customers.

Our technology team is central to this transformation, building modern platforms, scalable infrastructure, and intelligent systems that position WIN for the next decade of growth. Joining WIN means being part of a team that is shaping the future of home services through engineering excellence, automation, and innovation at scale.

What We Offer

• 100% remote flexibility
• A collaborative culture focused on learning, impact, and growth
• The opportunity to build and shape DevOps foundations from the ground-up
• Professional development and long-term growth opportunities

#LI-REMOTE

You will play a critical role in building our platform, driving the technical direction of our company. This is a hands-on position that will involve working on all things infrastructure, and collaborating with other engineers, designers, and founders. A great opportunity for someone to create a lasting impact not only on the primary product but also on the company's values and vision, given our early stage - we hope Pump would be that career defining opportunity for all of us!

Responsibilities -

• Work closely with the rest of the team to design and implement our infrastructure.
• Collaborate with other engineers and designers to build a user-friendly and intuitive platform that meets our customers' needs.
• Help define and execute the technical roadmap for our platform, balancing technical debt and innovation to ensure we can deliver on our business goals.
• Inventing, extending, and maintaining development processes, tools, and workflows.
• Contribute to product roadmap

Qualifications -

• BS or MS in Computer Science, Engineering, or a related field.
• 5+ years of experience as a DevOps engineer, with a focus on designing cloud native infrastructures.
• Experience with AWS, GCP, and Azure, and knowledge of AWS, GCP, and Azure cost and billing is a plus.
• Experience with CloudFormation, Terraform, etc.
• Experience with Kubernetes, docker, and distributed systems.
• Having AWS, GCP, and Azure certifications is a plus.
• Strong communication skills and ability to collaborate effectively with cross-functional teams.
• Experience with and enjoys creating prototypes and experimenting quickly

Benefits -

Senior DevOps Engineer

Location: 100% Remote

About the Role

WIN is building modern, scalable technology platforms that power our nationwide home services network. We are looking for a highly skilled DevOps Engineer who enjoys automating, troubleshooting, and optimizing systems to establish the foundation of our cloud infrastructure and DevOps practices.

You will work closely with our engineering team to design secure, scalable systems, build automated CI/CD pipelines, and ensure smooth and reliable operations across all environments.

What You’ll Do

• Design, implement, and maintain CI/CD pipelines for automated build, test, and deployment
• Manage and optimize AWS infrastructure (EC2, ECS, S3, RDS, Lambda, IAM, SQS, Route53, Load Balancers, etc.)
• Build and maintain containerized environments using Docker and Kubernetes
• Automate provisioning, scaling, and configuration using Terraform, Ansible, or CloudFormation
• Establish monitoring, logging, and alerting systems (Prometheus, Grafana, ELK, Datadog)
• Ensure high availability, performance, and security of all systems
• Drive automation, documentation, and best practices for deployment and release processes
• Collaborate closely with software engineers to ensure reliable and efficient releases
• Lead disaster recovery planning, data backups, and failover strategies

What You Bring

• 5+ years in a DevOps, Infrastructure, or Systems Engineering role with proven hands-on experience
• Deep expertise in AWS (EC2, ECS, S3, RDS, Lambda, IAM, CloudWatch)
• Strong experience with Docker and Kubernetes (deployment, scaling, monitoring)
• Proficiency in CI/CD tools (GitHub Actions, Jenkins, GitLab CI, or CircleCI)
• Expertise in infrastructure-as-code (Terraform, Ansible, or CloudFormation)
• Solid Linux administration and scripting skills (bash, python)
• Familiarity with networking, load balancers, DNS, and security best practices
• Excellent troubleshooting and problem-solving skills
• Bonus: experience with GCP or Azure

About WIN

WIN is a leading player in the $250 billion home services industry, recognized for its national scale, strong brand, and culture of innovation. Founded in 1993, WIN has built one of the largest and most trusted networks in the country. Over the past several years, we have been transforming our business through significant investments in technology, systems, and data to strengthen our operations and enhance the experience for our network and customers.

Our technology team is central to this transformation, building modern platforms, scalable infrastructure, and intelligent systems that position WIN for the next decade of growth. Joining WIN means being part of a team that is shaping the future of home services through engineering excellence, automation, and innovation at scale.

What We Offer

• 100% remote flexibility
• A collaborative culture focused on learning, impact, and growth
• The opportunity to build and shape DevOps foundations from the ground-up
• Professional development and long-term growth opportunities

#LI-REMOTE