Position Description

Job Title: Systems Administrator (Microsoft Dynamics 365 Field Service)

Reports To: Sr. Project Manager

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Systems Administrator for Field Service Software is a pivotal role responsible for the successful management, maintenance, implementation, and enhancement of our field service support software. This position combines technical expertise with strong project management and communication skills. The Project Manager will be the primary liaison between our field operations and the development teams, ensuring the software meets business needs and users are fully trained and supported. This role requires someone with a training background and a strong grasp of systems and workflows, enabling them to clearly and concisely communicate with the service department.

Essential Duties and Responsibilities:

Field Service Enhancements:

• Collaborate directly with developers to create and test new software features.
• Communicates the front-end user workflows to the development team, ensuring a seamless translation of business needs into functional enhancements.
• Provide dedicated support and training during go-live periods for new software rollouts, including implementations for acquired companies.

Software Support:

• Serve as the first point of contact for all field service support needs, addressing inquiries and troubleshoots from users.
• Manage helpdesk tickets by proactively providing go-live support and assisting in self-service errors.
• Supports and collaborates with all members of the service group, including leaders, technicians, and administrators.

Troubleshooting

• Update process documentation and roll out new features and fixes via email and live training sessions.
• Actively solicit and incorporate user feedback from training sessions to continuously improve the training materials and content.
• Monitor user feedback for future improvements while tracking trends for in-depth analysis.

Process Documentation & Training:

• Document and maintain comprehensive process flows and standard operating procedures (SOPs) for all software functions.
• Trains on new curriculum and ongoing refresher courses
• Ability to execute and walk through billing-related processes within the software.

Other Duties and Special Projects:

• Lead and support various special projects as assigned.
• Regular, consistent and necessary to meet the needs of the business
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies 

• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Associate’s degree and/or 3+ years of experience in software support systems.
• HVAC industry knowledge is a plus.
• Proven experience in training and public speaking.
• Ability to understand the software system from a technical standpoint and translate that knowledge for a front-facing training role.
• Experience with Microsoft Dynamics 365 with a focus on field service is a plus.
• Familiarity with Finance & Operations (F&O).
• A process-driven mindset with a high degree of attention to detail.
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Frequent travel may be required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 – 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events

Time Administrator

Company: Loenbro, LLC                                                                        
Location: TBD
Employment Type: Full-Time
FLSA Classification: Non-Exempt

Job Summary

The Time Administrator is responsible for the accurate and timely management of employee timekeeping and labor data across multiple construction projects. This role works closely with field supervision, project management, and payroll to ensure labor hours are properly recorded, coded, and reported in compliance with company policies and applicable regulations.

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication, and our vertical market focus spans all industries. Our expertise lies in simplifying the complex, so that our clients gain clarity and control in construction and maintenance. We do this by taking full ownership on every interaction, delivering multi-scope project excellence, and establishing long-standing relationships with our partners as we enhance and maintain your critical infrastructure. We have a national presence but a local approach—so that every customer benefits from our capabilities and our care. Through their relationship with us and the One Loenbro model, our customers are able to simplify, control, and succeed in the everyday.

Essential Job Responsibilities

• Collect, review, and process daily and weekly time entries for field employees and crews
• Ensure all time is accurately coded to the appropriate job, phase, and cost codes
• Monitor time entry submissions and follow up with supervisors to ensure deadlines are met
• Review and approve time entries for accuracy, completeness, and compliance
• Investigate and resolve time discrepancies in collaboration with field teams and project managers
• Maintain and update employee rosters, job assignments, and system access within timekeeping software
• Prepare and distribute daily and weekly labor reports, including Labor Distribution
• Perform audits of timekeeping data to identify errors, trends, and compliance risks
• Train employees and supervisors on timekeeping systems, policies, and procedures
• Support continuous improvement of timekeeping processes and systems

Other duties may be assigned as needed to support business operations.

Minimum Qualifications

Required:

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 2+ years of experience in timekeeping, payroll support, or administrative roles (construction industry preferred)
• Familiarity with timekeeping or payroll systems (e.g., Procore, Viewpoint, HeavyJob, or similar)
• Strong understanding of job costing, labor tracking, and basic payroll processes
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Excellent attention to detail and organizational skills
• Strong communication and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment

Preferred:

• Construction Industry experience
• Associate or Bachelor's degree.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Indoor office setting with controlled temperature.
• Up to 58 hour work weeks with flexibility during payroll processing weeks.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holiday pay
• Life and disability insurance
• Professional development and training opportunities
• Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Our Core Values

LEAD with Values:

• Live with Integrity – We do the right thing and do what we say, in every Interaction - and practice stewardship to car for the communities where we live & work.
• Exceed Expectations – We anticipate customer needs, deliver Innovative solutions, and dedicate ourselves to creating outcomes that make a real difference.
• Act with Urgency – We take action, adapt seamlessly, and keep projects moving without compromising quality - because our customers priorities are our priorities.
• Deliver Excellence – We combine our passion for quality, our Industry expertise, and our eye for Innovation to make excellence our standard.

Guided by core values, grounded in grit and a commitment to excellence, Loenbro maintains and enhances the industrial infrastructure that betters our families, customers, and local communities.

Loenbro is an Equal Opportunity Employer.

VSC Fire and Security, Inc., a leading fire protection and life safety system contractor, is seeking an experienced Regional Safety Manager to join our team. This position will be based in Dallas, Texas.

What we offer:

• Competitive salary.
• Company car for travel to various offices.
• Options for Medical, Dental and Vision insurance for you and your family.
• A 401K plan with a company match.
• PTO and Paid Holidays.
• Opportunities for training and advancement.
• Relevant educational and licensure reimbursement for qualified candidates.
• Health Savings Account (HSA).
• Life Insurance.
• Employee Assistance Program.
• Referral Bonuses.

What you need:

• Minimum 5 years of experience in the construction safety field.
• OSHA 510 or 511 certified (or more) required. Trainer status (OSHA 500) for OSHA 10 and 30 a plus.
• Ability to travel to offices and job sites on the local market, surrounding states, and other markets as needed up to 70% travel.
• Strong verbal and written communication skills.
• Ability to manage time and work with minimal supervision.
• Ability to motivate employees.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for potential use of company vehicle.

What you will do:

• Create and update division safety plans to address incident count and cause of loss, OSHA activity, division hiring needs and employee experience level, and changing project requirements.
• Conduct visits to each division and meet with leadership to assess safety needs, review loss history and provide training.
• Conduct safety audits with office safety advocate to verify advocates’ audit abilities and act as resource to develop advocate’s ability to positively affect safety.
• At conclusion of safety audits, develop robust action plan for improvement opportunities. Ensure plan is implemented and measured to determine success.
• In partnership with divisional leadership, investigate cause of loss, establish corrective action plan, implement plan and, measure outcome.
• Create Divisional KPI's based on data affecting safety outcomes (both frequency & severity). KPI’s focus on reducing job site injuries and strengthening safety culture.
• Conduct timely discussions with Regional and Division managers reviewing results of job site incidents, safety audits and training needs.
• Act as VSC spokesperson for OSHA Citations. Be responsible for investigation, negotiations with OSHA and development and implementation of action plan with Division management input.
• Conduct training for division staff to include: new hires, Mobile Elevated Work Platforms, Heavy Equipment, Confined Space, LOTO, OSHA 10, OSHA 30 and other safety subjects as needed or required.
• Distribute Safety Alerts to Divisions on needs identified via analysis of incidents, safety audit improvement ops, etc. and ensure communication and understanding by field employees.
• Works with Claims Manger on all workers’ compensation and auto claims including investigations, reporting, compliance, follow up care, and communication with third party administrator.
• Participate in corporate weekly workers compensation meeting as required by Director of Safety.
• Individual KPI’s include: number of jobsite visits, number of training classes, regional and division incident frequency and severity measures, Procore and LMS system utilization.
• For each division ensure posting of OSHA Form 300A, assist with JHA development and updates.

This role is designated as safety-sensitive due to responsibilities that could entail the use of motor vehicles, mobile equipment, working at heights, climbing ladders, and utilizing lift equipment.

About the Opportunity:

Sagent is looking for an Office Administrator to support our new location in Dallas, Texas in the Cypress Waters business park. This role is the front door of the office and the go-to person for keeping the workplace running smoothly—supporting employees and leaders, coordinating vendors and deliveries, and ensuring the office is stocked, welcoming, and organized. As a tech company, this position involves minimal physical filing and is primarily focused on office operations, administrative support, and a great on-site experience for employees and visitors.

This role is a full-time, in-office position.  

Your Day to Day at Sagent:

• Reception & Front Desk: Serve as the first point of contact—greet and assist visitors, answer and route calls/emails, and ensure a professional, welcoming experience.
• Badge System & Visitor Access: Support the office badge/visitor process, including welcoming guests, coordinating access as needed, and following site procedures.
• Office & Breakroom Supplies: Own inventory for office and breakroom supplies; place orders, restock, and coordinate deliveries to keep the office running day to day.
• Scheduling & Conference Rooms: Coordinate meeting logistics and conference room bookings; help prevent scheduling conflicts and ensure rooms are set up for success (as needed).
• Administrative Support: Provide general administrative assistance including document support, light scanning/copying, basic data entry, and maintaining organized digital records (minimal physical filing).
• Mail, Shipping & Deliveries: Receive and distribute mail and packages; coordinate courier pickups/drop-offs and manage incoming deliveries.
• Facilities & Vendor Coordination: Coordinate with building management and vendors for service requests, repairs, and general office needs; help keep shared areas professional and functional.
• Administrative Coordination: Provide light support with invoices, expense tracking, and simple spreadsheets, as needed.
• Office Events & Visits: Help coordinate on-site office events (team meetings, celebrations, etc.) and support visit logistics, including light travel coordination when needed.

Executive & Administrative Support:

• Provide administrative and light executive assistance to senior leaders (SVP-level) as needed.
• Support calendar management and meeting coordination, including scheduling, room setup, and occasional visitor logistics. 

We’d love it if you had:

• 2–3 years of experience as an Office Administrator, Receptionist, Administrative Assistant, or in a similar office support role.
• Working knowledge of office operations, procedures, and vendor coordination.
• Proficiency in Microsoft Office (especially Outlook and Excel) and comfort learning new tools.
• Strong time management skills with the ability to multitask and prioritize in a fast-paced office.
• High attention to detail with a proactive, solutions-oriented approach.
• Excellent written and verbal communication skills and a professional, customer-service mindset.
• Strong organizational skills and follow-through.
• Ability to identify opportunities to improve office processes and employee experience.

WHO WE ARE

At Mizzen+Main, we believe what we wear to work reflects what we think of work. And we think work is fun. We think it’s a place of joy, collaboration, discipline, laughter,the ups and downs, and everything in between all of those things. That’s why we make clothes that make people comfortable. We make clothes that let people breathe and stretch and move and think. We make clothes that let them work. And we have a good time doing it.

Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men’s brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We Have Commitments, We Think Big, We Act as Owners, We’re People Too, and We Never Settle.

ABOUT THE ROLE

As the Systems Administrator, you’ll keep our business systems running smoothly through the administration, performance, and ongoing evolution of our ERP platform and connected applications. You’ll partner across teams to troubleshoot issues, improve workflows, and support the integrations and upgrades that help our business move with speed and confidence. You’ll also be a go‑to resource for user support, access management, and device setup across both our office and retail environments. If you love solving problems, making systems better, and helping people do their best work, you’ll feel right at home here.

A DAY IN THE LIFE

• Administer and configure the ERP platform (NetSuite preferred), including roles, permissions, workflows, saved searches, and data governance.
• Maintain system integrity through audits, documentation, and proactive monitoring.
• Support integrations between ERP and other business applications.
• Partner with cross‑functional teams to troubleshoot issues, optimize processes, and support new functionality.
• Assist with system upgrades, enhancements, and testing cycles. Monitor and manage patches and OS updates as needed.
• Develop system integrations and maintain existing ones, using the DellBoomi SaaS platform.
• Manage core business applications, user provisioning, and system access controls.
• Maintain documentation for systems, integrations, and standard operating procedures.
• Monitor system performance and escalate issues appropriately.
• Provide user support for hardware, software, and account issues.
• Work closely with IT service providers to support users in the office and retail stores.
• Assist with onboarding/offboarding tasks and device setup.
• Help users understand system changes, new features, or updated workflows.
• Maintain confidentiality regarding employee, company and customer information.
• Stay abreast of system technology best practices and changing technologies for business technology enhancements.

WHAT YOU'LL NEED

• Bachelor’s degree in computer science, information systems, or related field.
• 3–5 years of experience in systems administration, ERP administration, or business systems support.
• Hands‑on experience with an ERP platform (NetSuite strongly preferred, but open to others).
• Understanding of system integrations, APIs, or middleware tools.
• Strong analytical and troubleshooting skills with a process‑improvement mindset.
• Ability to communicate clearly with both technical and non‑technical stakeholders.
• Great customer service and interpersonal skills.
• Thorough understanding and demonstrated experience with the Software Development Lifecycle (SDLC) and any form of software development methodologies such as Agile or Scrum.
• Experience with system integrations and troubleshooting; experience with the Dell Boomi platform is a plus.
• Ability to multi-task in a stressful environment.
• Ability to learn quickly and demonstrate ability to work independently and as a part of a team.
• Experience in a fast‑paced, multi‑site, or retail/omni‑channel environment is a plus.
• Knowledge in at least one programming language.
• Good organization, time management and prioritization.
• Travel to retail locations may be required to install new hardware.

Why Mizzen+Main?

Not only are we makers of the best damn dress shirt, but we also strive to create the Best Damn Place to Work. We believe your work self can be your actual self because our office is more than just a place of work, and your job shouldn't be just another one of life's compartments. We build high performing teams and prioritize personal and professional growth and development. Our unlimited PTO and 11 paid holidays support work life balance and the opportunity to stay connected with what's important. We also appreciate leaving the office early, once each quarter, to spend time together socially and learn about one another's whole self, not just our work selves. Do what you love and love what you do. Why wait? Today's a Good Day For It.

About the Role: 

We're looking for a talented CRM & System Administrator to own, optimize, and scale the backbone of our go-to-market and customer operations. This isn't a "keep the lights on" role -- it's an opportunity to shape how a fast-growing healthtech company runs its most critical systems. If you're someone who gets excited about clean data, smart automation, and building systems that make people's jobs easier, you'll thrive here. 

About the Team: 

You'll sit at the intersection of Marketing, Sales, and Delivery Operations -- partnering with leaders across the business to solve real problems through technology. As an individual contributor, you'll have a high degree of ownership and autonomy, with direct visibility to leadership and the opportunity to shape how we scale our CRM and systems infrastructure as the company grows. 

What You’ll Do: 

Platform Management & Optimization 

• Maintain and optimize HubSpot Marketing, Sales, and Service Hubs 

• Build and refine workflows, automation, sequences, and lead routing 

• Create and manage custom properties, pipelines, dashboards, and reports 

• Conduct regular data audits to ensure accuracy, cleanliness, and governance 

Platform Ownership 

• Configure and maintain tickets, pipelines, SLAs, and customer feedback surveys 

• Partner with client-facing and back-office teams to streamline ticketing processes and improve response workflows 

• Build automation that enhances customer experience—ticket routing, escalation rules, satisfaction surveys, and follow-up sequences 

• Support campaign execution by building emails, landing pages, forms, and segmented lists 

Cross Functional Support 

• Collaborate with Marketing, Sales, and the Delivery Ops teams to translate business needs into scalable solutions 

• Train internal teams on HubSpot features, processes, and best practices 

Systems Integration & Technical Ownership 

• Manage integrations between HubSpot and other business systems 

• Troubleshoot technical issues, identify root causes, and implement long-term fixes 

• Work with internal teams and external vendors on system enhancements and API based integrations 

Reporting & Insights 

• Build dashboards and reports that provide visibility into funnel performance, customer lifecycle, and service operations 

• Track KPIs across marketing, sales, and service to support data driven decision-making 

• Recommend improvements to processes, automation, and data structure based on insights 

What You Bring: 

• 3–5 years of hands-on CRM administration experience, with deep HubSpot expertise in a B2B environment 

• Deep expertise in HubSpot workflows, automation, lifecycle stages, and lead/ticket management 

• Experience supporting Customer Success or Support teams using Service Hub 

• Strong command of CRM data structures, segmentation, and reporting 

• Experience managing integrations between CRM platforms and third-party business systems, including tools like Intercom and Jira 

• Comfort working with custom-coded elements including troubleshooting scripts, custom workflows, or API-based logic 

• A systems thinker who can translate ambiguous business needs into clean, scalable solutions 

• Excellent communication skills and the ability to simplify complex processes 

Bonus Points: 

• HubSpot certifications (Marketing Hub, Sales Hub, Service Hub)  

• Experience managing integrations between CRM platforms and third-party business systems 

• Background in healthcare, benefits, or a high-growth SaaS environment 

What Success Looks Like: 

A great HubSpot Administrator doesn't just maintain the system; they make it work harder for everyone. Success means a well-organized, scalable HubSpot instance built on clean, reliable data, smart automation that reduces manual work, and clear reporting that drives smarter decisions across marketing, sales, and service. 

Compensation: $92,000-$115,000