At JetBrains, many teams rely on data and shared tools in their daily work – whether they are building products, improving AI solutions, running marketing campaigns, managing finances, or tracking sales. Our goal is to make these resources easy to find, understand, and use.

We’re looking for a Senior Technical Writer to join our Data Office department and help us create clear, structured documentation for data, metrics, tools, and services. You’ll work on content such as data catalogs, metrics documentation, user guides, SDK documentation, and UI text – helping colleagues understand and take advantage of our data ecosystem.

This role goes beyond writing. You’ll take ownership of a specific area, improve processes, lead documentation projects, support contributors, mentor junior writers, and help raise the overall quality of documentation throughout the department.

We’d love for you to join our team if you have

• Extensive writing experience within software, IT, or data-related domains.
• Strong technical foundation and an understanding of software development concepts and workflows.
• Experience documenting APIs, SDKs, developer tools, data tools, datasets, metrics, data catalogs, or other complex systems.
• Experience with docs-as-code, Markdown or XML, and version control (specifically Git).
• Excellent English and writing skills, with the ability to explain complex topics clearly and empathize with different highly technical audiences.
• A proactive mindset and the ability to work independently, take initiative, prioritize tasks, and move work forward.
• Strong communication and collaboration skills, including an inclination toward mentoring, knowledge sharing, and improving how the team works.

We’d be particularly thrilled if you have

• Strong understanding of data analysis concepts and terminology.
• Experience leading or independently completing technical documentation projects.
• Experience improving documentation processes with templates, automation, scripts, or AI tools.
• Experience optimizing content for both human readers and AI-based discovery and reuse.
  
  
  #LI-REDER

• Write and maintain UI copy in Nebius Console that improves and streamlines the user experience, ensuring consistency and alignment with product documentation.
• Provide alternative UI copy options based on the proposed design solutions.
• Collaborate closely with product managers, designers, and engineers on product initiatives.
• Develop and maintain voice & tone guidelines; define and scale content patterns within the design system.
• Simplify complex technical scenarios into clear, actionable interface language.
• Conduct content audits of the existing interfaces and identify areas for improvement.
• Actively participate in the life and processes of the Product Design Team.

• 5+ years of experience in UX writing / content design.
• Strong product thinking and the ability to approach design as a system of interconnected user scenarios.
• Excellent written and spoken English.
• Familiarity with cloud computing concepts (virtual machines, containers, Kubernetes, storage, networking, etc.) and ML/AI concepts (training, inference, fine-tuning, etc.).
• Proficiency in Figma.
• A portfolio featuring real interface cases (before/after examples and clear explanation of decision logic).
• Solid understanding of core UX principles: user flows, edge cases, states, and system feedback.

• Experience in technical writing.
• Experience using AI-powered plugins in Figma or other tools to support content creation workflows.
• Review UI texts directly in the codebase and occasionally update or fix copy within the code when necessary.

THE ROLE

The Digital Experiences team is seeking a Technical Writer to join our team. This role involves collaborating with experts to develop articles, guides, and comprehensive documentation for Pure’s products and services. This individual contributor role will report into the Digital Experiences business unit and collaborate with the Performance, Education, and Knowledge (PEAK) team to create technical product documentation.

WHAT YOU'LL DO

• Translate highly technical and complex information into easy-to-understand documentation for both technical and non-technical audiences
• Identify and interview subject matter experts, product managers, solutions architects, and engineers to gather technical information about our products and processes
• Create, update, and maintain a variety of content including installation and configuration guides, technical specifications, best practices, supportability, process enablement, technical blogs, and more
• Leverage generative AI tools and prompt engineering techniques to draft, edit, and summarize technical content, accelerating documentation velocity while ensuring factual accuracy and adherence to style guides.
• Utilize access to experts, labs, and research to ensure the technical accuracy and usability of our content
• Use and improve development of templates, style guides, team process, and standards to maintain consistency across our content
• Review and edit content submitted by multiple collaborators across the organization for grammar, style, and formatting to ensure the content adheres to our content style guidelines
• Ramp up your skills in various tools such as WYSIWYG editors, DITA authoring tools, and ServiceNow.Create structured content using DITA principals, ensuring adherence to established information architecture, content reuse, and organizational standards
• Maintain content for and manage multiple projects simultaneously, learn the products, and work as an integral part of the team
• We are primarily an in-office environment and therefore, you will be expected to work from the Prague office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Ability to translate complex technical concepts into clear, accessible documentation for a global, non‑expert audience
• Strong technical writing background for software, hardware, or related products, with a focus on accuracy, structure, and consistency
• Excellent command of written and spoken English, with advanced skills in writing, editing, proofreading, and verbal communication
• Proven strength in organizing information into concise, well-structured documentation that scales across multiple products and audiences
• Comfortable working with style guides, enforcing consistency, and continuously refining tone and terminology
• Experience working in structured authoring environments, including XML, XML Schemas, and the DITA architecture
• Hands‑on experience with DITA CCMS platforms (ideally Heretto CCMS) and XML authoring tools (such as Oxygen XML Editor)
• Understanding of information architecture and how to design content models that support reuse, modularity, and localization
• Experience with documentation delivery platforms (for example Zoomin CDP) and knowledge bases or community platforms (such as ServiceNow Knowledge and Community)
• Confidence using collaboration and productivity tools such as Confluence/Jira, Google Workspace, and Smartsheet
• Familiarity with version control and content lifecycle best practices (for example using Git or similar tools)
• Familiarity with generative AI, large language models (LLMs), and AI‑powered documentation tools, and how to apply them to content creation and workflow optimization in a professional environment
• Strong problem‑solving mindset, with the ability to think critically, anticipate user needs, and challenge the status quo when it improves the experience
• Highly self‑motivated, organized, and detail‑oriented, with a track record of delivering on commitments through effective time management and clear communication
• Comfortable working both independently and in close collaboration with other writers, developers, product managers, and stakeholders
• Curiosity and drive to continuously learn new technologies, tools, and methodologies—and to apply those insights to iterative improvements in content and process
• Exposure to networking and/or data storage concepts, or the motivation to ramp up quickly in these technical domains

#LI-ONSITE

We're looking for a Senior Technical Writer to join our PX Content Team and help shape a great developer and user experience through clear, consistent, and accessible documentation. 

You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. We offer a competitive salary that reflects your expertise and impact. Compensation starts from 2 500€ gross per month plus additional benefits.

What opportunity awaits you

The PX Content team is responsible for organizing and maintaining knowledge about our product. This includes documenting product features and creating business use cases that enable our clients to use Bloomreach independently.

Our documentation is the single source of truth for clients, partners, prospects, and internal teams — essential for supporting our scalability and efficiency.

You'll help drive strategic initiatives in a complex, multinational environment, collaborating closely with Product, Engineering, Support, Client Services, and Sales. We're paving Bloomreach's way to IPO, and you can help shape this ambitious vision.

What you'll do

• Design a smooth user experience: Understand user objectives, anticipate their questions, and help innovate with AI-assisted solutions for meaningful outcomes.
• Manage technical knowledge: Create, organize, and maintain clear documentation for features and guides. Experience with SDK and API documentation is a strong plus.
• Collaborate with experts: Work with teams across Product, Engineering, Support, Client Services, and Sales to improve documentation based on priorities and real-world feedback.
• Drive communication excellence: Apply our documentation standards and style guide consistently, supported by our AI writing assistant.

Why you'll love this role

• Fast learning curve: You'll quickly gain deep product knowledge, explore the ecommerce industry, and work with experienced leaders (including our in-house communications coach, Ivo Večeřa).
• Cross-functional collaboration: You'll manage stakeholders across several teams, influence priorities, and help projects move forward.
• Consulting-like experience: You'll sharpen your problem-solving and structuring skills as you translate complex technical concepts into clear, user-friendly guidance.
• Strategic exposure: You'll contribute to initiatives such as product development, platform scaling, and product launches.
• Visible impact: Your work will be directly used by clients, partners, and Bloomreachers — helping them achieve success faster.
• Collaborative culture: You'll join a friendly, motivated team that values curiosity, ownership, and clear communication.

What we're looking for

• Drive and ambition: You enjoy taking initiative, learning quickly, and finding solutions to new challenges.
• Excellent written English: You can explain complex ideas clearly, concisely, and accurately.
• Collaborative mindset: You're a team player who communicates clearly and works well across functions.
• Documentation experience: You've written product documentation, user guides, or release notes and understand documentation tools and processes.
• Ownership and independence: You're comfortable taking initiative to gather information from busy stakeholders, synthesizing incomplete inputs into clear documentation, and moving forward without perfect direction.

Technical curiosity: You're comfortable exploring SDKs, APIs, and integration flows, and you know tools like GitHub.

We're looking for a Senior Technical Writer to join our PX Content Team and help shape a great developer and user experience through clear, consistent, and accessible documentation. You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. 

What opportunity awaits you

The PX Content team is responsible for organizing and maintaining knowledge about our product. This includes documenting product features and creating business use cases that enable our clients to use Bloomreach independently.

Our documentation is the single source of truth for clients, partners, prospects, and internal teams — essential for supporting our scalability and efficiency.

You'll help drive strategic initiatives in a complex, multinational environment, collaborating closely with Product, Engineering, Support, Client Services, and Sales. We're paving Bloomreach's way to IPO, and you can help shape this ambitious vision.

What you'll do

• Design a smooth user experience: Understand user objectives, anticipate their questions, and help innovate with AI-assisted solutions for meaningful outcomes.
• Manage technical knowledge: Create, organize, and maintain clear documentation for features and guides. Experience with SDK and API documentation is a strong plus.
• Collaborate with experts: Work with teams across Product, Engineering, Support, Client Services, and Sales to improve documentation based on priorities and real-world feedback.
• Drive communication excellence: Apply our documentation standards and style guide consistently, supported by our AI writing assistant.

Why you'll love this role

• Fast learning curve: You'll quickly gain deep product knowledge, explore the ecommerce industry, and work with experienced leaders (including our in-house communications coach, Ivo Večeřa).
• Cross-functional collaboration: You'll manage stakeholders across several teams, influence priorities, and help projects move forward.
• Consulting-like experience: You'll sharpen your problem-solving and structuring skills as you translate complex technical concepts into clear, user-friendly guidance.
• Strategic exposure: You'll contribute to initiatives such as product development, platform scaling, and product launches.
• Visible impact: Your work will be directly used by clients, partners, and Bloomreachers — helping them achieve success faster.
• Collaborative culture: You'll join a friendly, motivated team that values curiosity, ownership, and clear communication.

What we're looking for

• Drive and ambition: You enjoy taking initiative, learning quickly, and finding solutions to new challenges.
• Excellent written English: You can explain complex ideas clearly, concisely, and accurately.
• Collaborative mindset: You're a team player who communicates clearly and works well across functions.
• Documentation experience: You've written product documentation, user guides, or release notes and understand documentation tools and processes.
• Ownership and independence: You're comfortable taking initiative to gather information from busy stakeholders, synthesizing incomplete inputs into clear documentation, and moving forward without perfect direction.

Technical curiosity: You're comfortable exploring SDKs, APIs, and integration flows, and you know tools like GitHub.