DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. We have been certified B Corp and Climate Neutral since 2021. Together, we focus on delivering cutting-edge solutions for some of the world’s leading brands, such as  Meta, Open AI, eBay, Netflix, Logitech, Philips, and more, while fostering an environment of global collaboration and innovation.

JOB PURPOSE

We are looking for a skilled Motion Designer to join our creative team, open to junior and mid-level. In this role, you will collaborate with designers, art directors, and creatives to produce engaging animations and videos that effectively convey concepts and meet client objectives, with a strong focus on translating interactive experiences into compelling visual narratives.

The ideal candidate will have a strong passion for design and gaming, meticulous attention to detail, and a keen eye for composition, storytelling, and shot selection. You should be comfortable identifying the most visually impactful moments and presenting them in a way that captures the essence of a game. Proficiency in industry-standard software, including Adobe After Effects and Premiere Pro, is required.

WHAT YOU’LL DO:

• Develop eye-catching motion graphics for digital platforms, such as social media, websites, and video content.
• Edit video content for social media, offering creative input to develop engaging assets that adhere to brand guidelines, current trends, and social media best practices.
• Translate gameplay into compelling visual content by identifying the most engaging moments, scenes, and perspectives that best represent a game’s identity.
• Apply a strong sense of visual storytelling and shot composition, selecting the right angles, framing, and pacing to showcase game environments, characters, and mechanics in a visually impactful way.
• Collaborate across teams to develop and put into action fresh ideas that align with our clients and objectives.
• Utilize industry-standard software and tools to design and animate graphics, including Adobe After Effects and Premiere Pro.
• Ensure high-quality output by staying informed about emerging trends and technologies in motion design such as AI.
• Manage multiple projects simultaneously, ensuring deadlines are met and deliverables are of the highest quality.
• Work closely with the team and clients to develop and deliver innovative solutions that exceed expectations.
• Maintain a strong attention to detail and quality control throughout the design and production process.

WHAT YOU BRING:

• Professional experience in motion design in a relevant industry or agency experience.
• Develop and refine initial concepts—whether your own or those of others—to produce high-quality animated designs.
• A strong interest in gaming, with an understanding of what makes gameplay visually engaging and worth highlighting.
• A good eye for composition, storytelling, and shot selection, with the ability to identify key moments and present them in a visually compelling way.
• Well organized, responsible and dedicated to your work.
• Self-learning and being able to learn new tools quickly and work in a fast evolving environment.
• A keen interest for design for social media and new trends.
• Proficiency in Adobe After Effects and Premiere Pro.
• Experience in moving AI is a plus but not required.
• Full working proficiency in the English language.

WE OFFER:

Please note that benefits may vary by location.

• Flexible hybrid working policy
• Transparent career development and pay;
• A rewarding, supportive and healthy company culture
• Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. We have been certified B Corp and Climate Neutral since 2021. This role is part of our Design team, based in Zagreb. Together, we focus on delivering cutting-edge solutions for some of the world’s leading brands, such as  Meta, Open AI, eBay, Netflix, Logitech, Philips, and more, while fostering an environment of global collaboration and innovation.

JOB PURPOSE

We are looking for a skilled Motion Designer to join our creative team, were open to all levels. In this role, you will collaborate with designers, art directors, and creatives to produce engaging animations and videos that effectively convey complex concepts and meet client objectives.

The ideal candidate will have a strong passion for design, meticulous attention to detail, and expertise in industry-standard software, including Adobe After Effects and Premiere Pro.

WHAT YOU’LL DO:

• Develop eye-catching motion graphics for digital platforms, such as social media, websites, and video content.
• Edit video content for social media, offering creative input to develop engaging assets that adhere to brand guidelines, current trends, and social media best practices.
• Collaborate across teams to develop and put into action fresh ideas that align with our clients and objectives.
• Utilize industry-standard software and tools to design and animate graphics, including Adobe After Effects and Premiere Pro.
• Ensure high-quality output by staying informed about emerging trends and technologies in motion design such as AI.
• Manage multiple projects simultaneously, ensuring deadlines are met and deliverables are of the highest quality.
• Work closely with the team and clients to develop and deliver innovative solutions that exceed expectations.
• Maintain a strong attention to detail and quality control throughout the design and production process.

WHAT YOU BRING:

• Professional experience in motion design in a relevant industry or agency experience.
• Develop and refine initial concepts—whether your own or those of others—to produce high-quality animated designs.
• Well organized, responsible and dedicated to your work.
• Self-learning and being able to learn new tools quickly and work in a fast evolving environment.
• A keen interest for design for social media and new trends
• Expert level skills in Adobe After Effects and Premiere Pro.
• Experience in moving AI is a plus but not required.
• Full working proficiency in the English language.

WE OFFER:

Please note that benefits may vary by location.

• Flexible hybrid working policy
• Transparent career development and pay;
• A rewarding, supportive and healthy company culture
• Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Sr. Sales Operations Manager 

Skopje, Zagreb, Spit, Budapest, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

As part of the sales operations team in EMEA, you will be responsible for proactively driving new business by identifying and engaging high-potential prospects, expanding the agency's regional reach by using a range of inbound and outbound sales tactics. You will play a critical role in the sourcing of new business leads. You will do this by executing targeted and thoughtful outreach campaigns and nurture valuable connections, generating coffee dates for the sales teams and supporting sales growth initiatives. 

WHAT YOU'LL DO

• Build, manage and execute outreach campaigns in Linkedin and Outreach.io to agreed target lists, constantly monitoring engagement and adjusting accordingly to grow our DEPT®fluencers networks with relevant connections
• Support ongoing outreach hustles as well as partner and conference/event hustles for our EMEA markets by building target lists, drafting outreach copy, coordinating meetings, generating registrations & coffee dates in close collaboration with the marketing team & the growth marketing team
• Develop, manage and support with a proper follow up strategies and workflows
• Contribute to the creation of campaign themes and outreach ideas with the marketing team & the growth marketing team, and execute engagement strategies for UKI to help nurture prospects into tangible connections that will be handed to the sales team (incl ABM)
• Attend relevant industry events, support with lead/coffee date preparation & organisation, and represent DEPT®
• Manage the qualification of marketing qualified leads (MQLs) against specified criteria and coordinate outreach with key executives at DEPT® to ensure the best results.
• Support with the administration and clean-up of our CRM system (Salesforce). By checking dashboards and holding other lead owners accountable you’re making sure the data of our internal information database is up to date at all times. 

KPI's

• Growth of DEPTfluencer profiles relevant new connections 
• Generate registrations for owned events / generate scheduled meetings for external events with relevant new prospects
• Nurturing existing DEPTfluencer networks/connections & building conversations 
• Generating & preparing coffee dates

WHAT YOU'll BRING

• Are internationally oriented and master the English language in speaking and writing;
• Have strong verbal and written communication skills, interpersonal and organisational skills;
• Are commercially driven, 
• Have good time management skills and the ability to stay flexible in a fast paced environment; you can quickly switch between topics and campaigns, 
• Are very well organised and structured and able to effectively communicate the status and developments of your work;
• Are the example of proactivity and result-orientation and you always apply a confident, can-do attitude;
• Are a great listener and able to identify both a client's needs and that of your colleagues;
• Can demonstrate being a trusted first point of contact for new business leads to conduct a thorough qualification process, providing a detailed handover to the sales team;
• Are interested in getting to know a full range of communication techniques, including goal oriented calling, emailing, LinkedIn etc. to build engagement and achieve results;
  
  

WHAT YOU'll GET

• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities
• Additional specific benefits depending on location

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Senior .NET Developer with CMS experience

Zagreb, Skopje, hybrid

EPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Technology business unit, our offices are home to a diverse and talented team of people across various disciplines. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Microsoft, Samsung, Panasonic, JBL, Adidas and About you

WHAT YOU’LL DO

• You will use your knowledge of the .NET framework and back-end architectures to deliver the best work to our clients.
• You are no stranger to working directly with clients in order to build the best solution and deliver the best work together with your team
  
  

WHAT YOU’LL BRING

• 5+ years experience in C# .NET, Web API, React, TypeScript, Tailwind, HTML & CSS;
• Deep understanding of digital channels, web development, UX design, and working with CMS platforms like Optimizely, Umbraco;
• Expertise in responsive, cross-device web implementations;
• Proven track record with CI/CD pipelines and multi-environment testing;
• Experience setting up and maintaining smooth development workflows;
• Comfortable working in an Agile environment, delivering results in sprints;
• Excellent communication and stakeholder management skills. 
• Working proficiency in English

WE OFFER

• Transparent career development and pay;
• A flexible, hybrid working policy (5 days in the office per month).
• A rewarding, supportive and healthy company culture.
• Supplemental and additional health insurance;
• Referral bonus program.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Junior Paid Search (SEA) Consultant

Manchester, Budapest, Skopje, Zagreb, Split - hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This position sits in our Marketing & Technology service. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company. 

Here at DEPT®, we are proud of the award winning, creative campaigns and content that we produce for a range of exciting and well known brands, and we believe that our Media Team is pivotal in the success of those campaigns. Our Media Team is made up of both paid and organic media specialists and we are looking for a new SEA Specialist to join the team to service an exciting new client.

You are a critical thinker and analytical problem solver, equally curious and creative. You have a strong command of paid search platforms, such as Google Ads and Bing Ads, and can effectively communicate complex ideas to clients and internal stakeholders. You have a track record of driving results and optimizing campaigns to meet client objectives. As a key member of the team, you will contribute to the growth and success of our clients' digital campaigns.

WHAT YOU'LL DO

• Manage multi-market paid search and shopping campaigns for clients;
• Conduct keyword research and analysis to identify relevant search terms and opportunities for campaign optimisation;
• Lean into automation and use of data within campaigns, including utilising AI to improve performance;
• Create and optimize paid search campaigns across various platforms, such as Google Ads and Bing Ads;
• Monitor campaign performance, analyse data, and provide regular reports to clients, highlighting key metrics and recommendations for improvement;
• Stay up-to-date with industry trends and best practices in paid search advertising;
• Collaborate with cross-functional teams to ensure seamless execution of campaigns and alignment with client goals;
• Stay informed about changes in search engine algorithms and adjust strategies accordingly;
• Carry out technical analysis, content & authority analysis;
• Set up implementation plans and workflows;
• Respond to client (internal and external) briefs;
• Report on activity on weekly, monthly and quarterly basis.
  
  

WHAT YOU BRING:

• Prior experience (at least 1 year) in managing and optimising paid search & shopping campaigns, preferably within a digital agency or similar environment;
• Strong knowledge of paid search platforms, such as Google Ads and Bing Ads;
• Excellent analytical skills and ability to interpret data to drive campaign optimisation;
• Ability to work collaboratively in a fast-paced, deadline-driven environment;
• Intermediate or higher proficiency in the use of Excel/Sheets and familiarity with Word/Docs and PowerPoint/Slides;
• Excellent time management and organisational skills with a high attention to detail;
• Ability to react quickly within a fast-paced environment;
• Directly available to start working in either Manchester, Budapest, Skopje, Zagreb or Split;
• Full working proficiency in the English language;
  
  

WE OFFER

• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities
• Benefits depend upon location, please feel free to check with the recruiter on more details

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About the Role

Superbet is building the future of gaming experiences, and we need a visionary lead to architect our AI-first UX Research Operations function from the ground up. This is a rare opportunity to define how AI transforms research at scale - moving from traditional qual/quant methods to intelligent, automated insight generation that keeps pace with our global expansion. 

You'll be the bridge between cutting-edge AI capabilities and human-centered research excellence, building systems that allow our product teams to make confident, data-informed decisions 10x faster than traditional research allows. 

This is not a traditional ResearchOps role. We're looking for someone who sees AI as the primary research infrastructure, not just a productivity tool. 

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Build

Year 1: Foundation

• AI Research Infrastructure: Design and implement an AI-native research stack that automates insight synthesis, pattern detection, and continuous discovery 
• Intelligent Repository: Build a living research knowledge base where AI surfaces relevant insights the moment teams need them—no searching through Notion or Dovetail 
• Automated Research Workflows: Deploy AI agents for interview transcription, analysis, synthesis, competitive intelligence, and sentiment monitoring across 12+ markets 
• Research Democratization: Enable product managers, designers, and engineers to self-serve 80% of research questions through AI-assisted tools 

Year 2: Scale 

• Continuous User Understanding: Establish always-on research systems (AI-powered surveys, behavioral analytics, community listening) that generate insights without manual studies Predictive Research: Build models that anticipate user needs, friction points, and opportunities before traditional research would surface them 
• Cross-Market Intelligence: Create AI systems that synthesize insights across Superbet's global markets, detecting regional patterns and universal truths 
• Research Quality Assurance: Implement AI-assisted validation frameworks to ensure insights are reliable, unbiased, and actionable

Year 3: Always On Insights 

• AI predicts user friction points before traditional research surfaces them 
• Cross-market insight synthesis happens automatically 
• Research velocity 10x faster than traditional methods 
• Industry-leading case study: "How Superbet built AI-first research" 

What Success Looks Like 

6 Months:

• - AI research stack operational across 3+ product teams 
• - 50% reduction in time-to-insight for common research questions 
• - Research knowledge base with 100+ synthesized insights, AI-searchable 

12 Months: - Product teams self-serve 70%+ of research needs through AI tools - Continuous user understanding systems running across all markets - Research influences 90%+ of major product decisions 

What We Are Looking For

Basic Experience

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements within strict timelines

Essential Experience

ResearchOps Excellence (Critical) - Built research operations from 0→1 at a high-growth company - Designed research repositories, tooling stacks, and democratization programs- Managed research panels, participant recruitment, and compliance frameworks- Scaled research to support 50+ stakeholders across multiple product teams AI & Research Intersection (Critical) 

• - 5+ years in UX Research, with 2+ years actively using AI in research workflows
• - Shipped AI-powered research tools, processes, or platforms (not just "used ChatGPT") 
• - Deep understanding of LLMs, RAG systems, prompt engineering for research applications 
• - Experience evaluating AI research tools and building AI-augmented research practices 
• Technical Acumen (Critical) 
• - Comfortable reading code, writing SQL, or working with APIs 
• - Built custom AI workflows (GPT API, Claude API, Zapier, Make) 

Industry Context (Preferred) - Experience in regulated industries (gambling, fintech, healthcare)- Multi-market or international research experience - Background in high-velocity product environments (weekly releases) 

Skills & Mindset

• World-class operator: You have a gift for going across the organization to find the most optimal ways of work - time, money, resource wise.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Meticulous planner: You are an expert in Operations and constantly keep improving the team’s delivery model.  
• Org Mover: Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 
• Frugal: You continuously improve our spending habits and drive financial efficiency for the org. 

Nice to Have

• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience in launching new programs, markets and changing large scale work processes in short turn around.
• Experience in some European languages. 

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.