Sr. Sales Operations Manager 

Skopje, Zagreb, Spit, Budapest, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

As part of the sales operations team in EMEA, you will be responsible for proactively driving new business by identifying and engaging high-potential prospects, expanding the agency's regional reach by using a range of inbound and outbound sales tactics. You will play a critical role in the sourcing of new business leads. You will do this by executing targeted and thoughtful outreach campaigns and nurture valuable connections, generating coffee dates for the sales teams and supporting sales growth initiatives. 

WHAT YOU'LL DO

• Build, manage and execute outreach campaigns in Linkedin and Outreach.io to agreed target lists, constantly monitoring engagement and adjusting accordingly to grow our DEPT®fluencers networks with relevant connections
• Support ongoing outreach hustles as well as partner and conference/event hustles for our EMEA markets by building target lists, drafting outreach copy, coordinating meetings, generating registrations & coffee dates in close collaboration with the marketing team & the growth marketing team
• Develop, manage and support with a proper follow up strategies and workflows
• Contribute to the creation of campaign themes and outreach ideas with the marketing team & the growth marketing team, and execute engagement strategies for UKI to help nurture prospects into tangible connections that will be handed to the sales team (incl ABM)
• Attend relevant industry events, support with lead/coffee date preparation & organisation, and represent DEPT®
• Manage the qualification of marketing qualified leads (MQLs) against specified criteria and coordinate outreach with key executives at DEPT® to ensure the best results.
• Support with the administration and clean-up of our CRM system (Salesforce). By checking dashboards and holding other lead owners accountable you’re making sure the data of our internal information database is up to date at all times. 

KPI's

• Growth of DEPTfluencer profiles relevant new connections 
• Generate registrations for owned events / generate scheduled meetings for external events with relevant new prospects
• Nurturing existing DEPTfluencer networks/connections & building conversations 
• Generating & preparing coffee dates

WHAT YOU'll BRING

• Are internationally oriented and master the English language in speaking and writing;
• Have strong verbal and written communication skills, interpersonal and organisational skills;
• Are commercially driven, 
• Have good time management skills and the ability to stay flexible in a fast paced environment; you can quickly switch between topics and campaigns, 
• Are very well organised and structured and able to effectively communicate the status and developments of your work;
• Are the example of proactivity and result-orientation and you always apply a confident, can-do attitude;
• Are a great listener and able to identify both a client's needs and that of your colleagues;
• Can demonstrate being a trusted first point of contact for new business leads to conduct a thorough qualification process, providing a detailed handover to the sales team;
• Are interested in getting to know a full range of communication techniques, including goal oriented calling, emailing, LinkedIn etc. to build engagement and achieve results;
  
  

WHAT YOU'll GET

• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities
• Additional specific benefits depending on location

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

As part of the sales team, you will be responsible for driving revenue growth by identifying and acquiring new clients for DEPT®, with a focus on selling branding & experience design, campaign strategy and execution, media management, data solutions, ecommerce, ai transformation, product innovation & development, systems integration and much more.

Success in this role requires a commercially driven mindset, the ability to quickly build trust with senior executives, and a strategic approach to navigating partner ecosystems to create and accelerate the pipeline. You must have a broad understanding of a range of industry verticals, enterprise platforms like Adobe, Salesforce, Shopify, Optimizely, etc., and the ability to develop go-to-market strategies demonstrating DEPT®’s capabilities. A broad understanding of the entire agency sales funnel— from brand building, to performance tactics, to business development to sales— is important in this role, though primarily the role will be judged on bottom funnel performance, that is to say close rates and sales revenue generation.

You must be able to quickly build trust and rapport, ask the right questions, and bring a strategic approach to selling agency solutions. An entrepreneurial spirit with a bias for action and problem-solving is necessary to be successful in this role.

WHAT YOU’LL DO:

• Lead net-new pitch process including building pitch timelines, writing pitch briefings, setting pitch win strategies, contributing content for new client proposals and tender documents.
• Craft and own detailed responses for net-new pitches, including RFIs, procurement processes, and collaborating with legal and finance teams in accordance with the pitch process
• Contribute to the ongoing business development activities including networking with top executives within partner organizations, account mapping and go-to-market execution, attending conferences and supporting the business development team in outreach to existing or potential clients.
• Support the sales process, including qualification strategy, win strategy, pitch casting, usability and best practices in order to better win and deliver for clients, and enhance the DEPT® customer experience.
• Develop executive level relationships with partners and clients that position DEPT® as a strategic partner for current and future project / account work.
• Collaborate with marketing teams to ensure that DEPT®’s differentiated positioning comes to life through case studies, PR, thought leadership content and other marketing material.
• Travel and attend relevant events to build relationships and generate pipeline with key partners.
• Take on other duties and responsibilities as assigned.

WHAT YOU’LL BRING:

Essential:

• 10+ years of agency sales, growth, or client services experience (or equivalent)
• Demonstrated success working within or alongside major partner ecosystems, preferably Adobe, with familiarity in co-selling and partner-led opportunity creation.
• Experience selling agency services across a range of industries and verticals
• Understanding of branding, creative, media, ecommerce, & engineering
• Ability to execute go-to- market initiatives and business development in partner events, roundtables, and field activities to build relationships, increase visibility, and surface new opportunities.
• Able to partner with clients to understand their growth needs and recommend solutions that add value to their business
• Experienced in building relationships with C-suite executives (CTOs, CMOs, and CIOs) and business decision-makers
• A self-starter attitude that thrives in a fast-paced environment.
• Strong presentation skills, with the ability to effectively communicate complex ideas to clients and internal stakeholders.
• Detail-oriented with the ability to coordinate projects across multiple teams and functions

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

As Director of Partner Marketing, Americas, you will lead the strategic development and hands-on execution of co-marketing, demand generation, and partner-aligned events across the Americas. You’ll be the driving force behind our joint go-to-market efforts with tech and media partners like Adobe, Shopify, Google, Optimizely, TikTok, Meta, Amazon Ads, Microsoft Advertising, and more, working to elevate our shared value propositions, generate pipeline, and amplify DEPT®’s leadership in AI-powered services, cloud migrations, personalization, media innovation, and digital commerce.

You will collaborate cross-functionally with Growth, Alliances, Regional Marketing, and Sales teams to design and deliver integrated campaigns, content, demand plays, and events that turn partner relationships into tangible business results.

WHAT YOU’LL DO:

• Build & Execute Co-Marketing Strategy — Develop and roll out joint marketing plans with strategic partners. Generate campaigns spanning webinars, case studies, thought leadership, email programs, and partner marketplace content.
• Drive Pipeline & Demand Generation — Partner with Growth, Partnerships, and Regional Marketing to launch sourced and co-sourced demand campaigns. Track and optimize for KPIs, ROI, and pipeline targets. Create demand plays aligned to partner incentives, MDF/coop budgets, and regional sales priorities.
• Lead Events & Experiences — Plan and manage partner-aligned events (executive roundtables, CIO experiences, roadshows, workshops, conferences such as Adobe Summit). Manage speaker submissions, session content, booth messaging, and overall event activation strategy.
• Oversee Content & Messaging Development — Develop partner-driven content and campaigns across teams. Craft compelling stories around AI-powered services, cloud migrations, personalization, media innovation, and commerce, ensuring messaging aligns with DEPT®’s brand and partner positioning.
• Manage Partnership Operations — Oversee partner portals, listings, marketplace profiles, badge/tier updates, awards submissions, and general partner governance. Collaborate with Alliances to support tier requirements and partner status goals. Maintain a shared calendar of partner campaigns, events, and GTM programs to align teams.
  
  

WHAT YOU BRING:

• Significant experience (ideally 7–10+ years) in partner marketing, alliances marketing, or integrated B2B marketing, preferably within agencies, technology, or SaaS environments.
• Proven success working with enterprise-grade tech or media partners (Google, Adobe, etc.).
• Demonstrated track record of building joint marketing programs that drive pipeline/demand, with strong analytical and performance-optimization skills.
• Experience conceptualizing and executing content and storytelling around technical/enterprise offerings and professional services, for both marketing and executive audiences.
• Strong event & experiential marketing experience, from conceptualization to execution at conferences, roundtables, roadshows, and workshops.
• Excellent cross-functional stakeholder management, collaboration, and communication skills. Ability to balance strategic leadership with hands-on execution.
• Adaptability, creativity, and a proactive mindset. Comfortable navigating ambiguity and fast-paced environments.
• Passion for emerging technologies, AI-powered services, and modern digital experiences.
  
  

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

New Business Manager
Amsterdam/Rotterdam, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway.

We are looking for a New Business Manager who is hungry to build something. In this role, you will identify and develop new business opportunities for our Netherlands team, helping ambitious brands solve complex digital challenges through the combined power of technology, design, and strategy.

If you thrive on finding the right clients, crafting compelling pitches, and seeing your work turn into lasting partnerships, this role is for you.

WHAT YOU’LL DO:

Client Engagement & Relationship Building

• Build and nurture relationships with marketing and technology decision-makers at prospect organisations, translating their challenges into clear, compelling solutions.
• Represent DEPT® with confidence in client conversations, demonstrating knowledge across digital experience, engineering, and emerging technologies like AI.

Sales & Pipeline Development

• Proactively identify and qualify new business opportunities through direct outreach, events, partnerships, and collaboration with the marketing team.
• Manage your own pipeline end-to-end, from first contact to signed proposal.
• Use CRM tools (e.g., Salesforce) to track activity, report on progress, and develop good habits around forecasting and pipeline hygiene.

Collaboration & Pitching

• Work closely with delivery leads, solution architects, and strategists to build proposals and pitches that showcase DEPT®'s strengths.
• Develop familiarity with our key technology partners (e.g., Shopify, Adobe, Optimizely) and understand how those partnerships create opportunities.

WHAT YOU BRING:

• Previous experience in business development, consultative sales, or a client-facing role with a strong commercial component, within a digital agency, tech consultancy, or related environment.
• Experience selling project-based work, with exposure to digital experience, content management and publishing, ecommerce, or technology services. Familiarity with solutions like CMS, PIM, DAM, or content supply chain is a plus.
• Comfortable engaging with senior stakeholders at manager and director level, with the ambition to grow into C-level conversations over time.
• A structured approach to prospecting and pipeline management, you know how to keep deals moving.
• Strong communicator who can explain complex ideas in straightforward, client-friendly language.
• Collaborative by nature, you enjoy working across teams and bringing people together around a pitch.
• Fluency in Dutch and English language 

Preferred Experience

• Exposure to digital experience platforms, ecommerce solutions, or cloud/technology services.
• Familiarity with multi-stakeholder sales cycles and how to navigate them.
• Interest in how AI and emerging technology are reshaping digital services.

WE OFFER:

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year. 
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card. 
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• You can discover even more employee benefits here.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.