Intermediate Drupal Developer

***Note that this position is a contract role, with an option to go full-time***

Position Summary

This individual will play a hands-on role in architecting, developing, and maintaining Drupal-based interactive web projects. Detail-oriented, highly organized, and analytical, you are responsible for building scalable Drupal solutions, implementing custom modules, managing CMS configurations, and supporting ongoing enhancements across active client properties.

You must have a strong understanding of the software development lifecycle and be able to communicate project status, issues, and resolutions clearly and effectively.

We work in an agency environment with multiple clients, so communication skills, breadth of experience, multi-tasking across several projects, and passion for modern web technologies are paramount qualities in our ideal candidate. You will collaborate closely with account, creative, UX, and project management teams while also partnering with client IT teams and external vendors when needed.

Core Skills

• Strong experience with Drupal 9/10 (site building and custom development)
• Experience building and maintaining custom Drupal modules
• Proficiency in PHP and Drupal API
• Experience with Drupal theming (Twig, custom themes, component-based development)
• Strong knowledge of HTML5, CSS3, and modern JavaScript
• Experience working with RESTful APIs and third-party integrations
• Experience with Composer and Drupal dependency management
• Experience with Git-based source control workflows
• Familiarity with MySQL and relational database concepts
• Experience with Drupal configuration management and deployment workflows
• Understanding of web accessibility (WCAG) and SEO best practices
• Experience troubleshooting and debugging Drupal applications
• Ability to configure and deploy Drupal web applications
• Working knowledge of Apache and/or Nginx environments

Additional Skills Considered

• Experience with decoupled/headless Drupal architecture
• Familiarity with React, Vue, or other modern JS frameworks
• Experience with AWS (EC2, S3, CloudFront, IAM)
• Experience with CI/CD pipelines and automated deployments
• Experience with Docker-based local development environments
• Knowledge of Acquia, Pantheon, or other Drupal hosting platforms
• Experience with multi-site Drupal environments
• Familiarity with performance optimization and caching strategies (Varnish, Redis)
• Experience working in regulated industries (healthcare, life sciences, etc.)

Competency

• Highly collaborative with strong problem-solving and troubleshooting skills
• Leads by example in concise communication and quality-driven development
• Active participant in code reviews and QA workflows
• Ability to multi-task across multiple client projects simultaneously
• Comfortable interacting with client IT teams during technical discovery
• Ability to investigate and recommend technical solutions for varied project needs
• Strong attention to detail and commitment to clean, maintainable code
• Familiarity with Agile, Scrum, and/or Waterfall methodologies

Essential Functions

• Develop custom Drupal modules and themes
• Configure and maintain Drupal CMS features and content structures
• Translate business requirements and creative designs into functional Drupal solutions
• Implement third-party integrations (APIs, marketing tools, CRM systems, etc.)
• Maintain and update legacy Drupal codebases
• Participate in architecture discussions and technical planning
• Perform code reviews and contribute to best practice standards
• Support deployment processes and troubleshoot production issues
• Optimize Drupal performance and caching configurations
• Code, test, and support database-driven web applications
• Provide technical assistance to creative and UX teams as needed
• Assist in producing accurate tasks and project estimates
• Recommend solutions based on best practices and independent judgment
• Stay current on Drupal core updates, contributed modules, and security releases
• Contribute to documentation and internal knowledge sharing

General Requirements

• This job description should be treated as a guide to the duties that the post holder is expected to perform.
• The description may be amended to meet the changing requirements of the agency.
• All employees are required to be aware of their responsibilities toward Health and Safety and adhere to company policies.

Bonus/nice-to-have Skills

• AWS Lambda
• React JS
• PHP Object-oriented Development (think CodeIgniter MVC frameworks)
• Bootstrap Boilerplate
• SQL
• WordPress Core & Plugins Development
• Tailwind CSS
• Python
• Linux (preferably RHEL)
• SAML Experience

Minimum Required Qualifications

• Education: Bachelor’s degree in computer science, MIS, related field, or equivalent experience
• Work Experience: 3–5 years of professional Drupal development experience

Regularly Interacts With

Account, Creative, UX, Creative Services, Planning, Project Management, and Client IT teams.

JOB SUMMARY

Join Storyblok's Support team as a Technical Support Engineer II, where you'll excel in handling escalated tickets and troubleshooting intricate issues independently. With your deep understanding of Content Management Systems (CMS) and web technologies, you'll provide expert assistance to clients, ensuring seamless experiences and resolving challenges with precision.

Your role extends beyond issue resolution; you'll manage cases from inception to resolution, prioritizing timely responses and exceeding customer expectations. Collaborating closely with cross-functional teams, including tech support, sales, and partner account managers, you'll streamline processes and drive efficiency to enhance overall customer satisfaction.

Furthermore, your expertise will be pivotal in guiding product improvements and updates based on customer feedback. You'll actively contribute to identifying inefficiencies in support processes and suggesting enhancements to boost productivity and elevate the user experience. To support more complex, high-impact customer scenarios, you may also engage customers directly via video calls to troubleshoot technical issues in real time and accelerate resolution, particularly in advanced or enterprise-level cases.

In addition to your technical prowess, you'll play a crucial role in mentoring and training Technical Support Engineer I, fostering their growth and development within the team. Join us at Storyblok, where your contributions will shape the future of our support ecosystem and directly impact our continued growth and success.

ESSENTIAL JOB FUNCTIONS

• Take on more complex tasks and responsibilities (compared to Technical Support Engineer I), including handling escalated support tickets and troubleshooting more challenging issues independently.
• Manage cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the development team.
• Meet or exceed customer expectations on response quality and SLA within our ticketing platform and live chat.
• Educate customers on product features, functionalities, and best practices.
• Maintain a positive, empathetic, and professional attitude in all customer interactions.
• Collaborate with tech support, sales representatives, and partner account managers to resolve issues efficiently and effectively.
• Contribute to identifying inefficiencies in support processes and suggest improvements to enhance productivity and customer satisfaction.
• Assist in training the Technical Support Engineer I and provide mentorship as needed.
• Handle customer escalations from Technical Support Engineer I, addressing concerns promptly and professionally to ensure customer satisfaction.
• Participate in customer video calls when appropriate to troubleshoot complex technical issues live, helping reduce back-and-forth communication and speed up resolution for high-priority or advanced customer cases.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
• 3+ years of Technical Support Engineering experience.
• Thorough knowledge with consuming RESTful and GraphQL APIs.
• Working knowledge of at least one modern JavaScript framework such as Vue.js, React, Next.js, or Nuxt.js and their fundamental principles.
• Ability to debug and troubleshoot applications built with modern JavaScript frameworks.
• Thorough knowledge of JavaScript and its modern syntax and features. Experience with Typescript is a plus.
• Working knowledge of HTML and CSS.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Fluent in English with excellent verbal and written communication and interpersonal skills.
• Experience troubleshooting complex technical issues in real time with customers or internal stakeholders (e.g., via screen sharing or video calls) is a plus.
• Remote working experience.
• Well organized, self-starter, has excellent work ethic, and pays attention to detail.
• A proactive approach to day-to-day tasks while also going above and beyond with continuous improvement as a core driving principle.
• Ability to work independently with little direct supervision.
• Real passion for solving issues and challenges.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

ADDITIONAL INFORMATION

Great fit if you: enjoy helping customers solve real problems, can explain technical concepts in plain language, and get satisfaction from owning an issue end to end.

Not the right role if you: are primarily looking to build or ship product features, prefer working in a pure engineering environment, or have limited experience in customer-facing roles.

The Front-End Developer (FED) is responsible for completing front-end tasks and providing support to AEM web applications. The FED is able to work independently in basic tasks, assuming ownership for the design and programming required. For more complex work, this individual will rely on existing designs and seek guidance from more senior team members. The FED should also be able to provide constant progress status to a senior level as needed and estimates for his tasks, that must be approved by his senior or technology lead of the current project. A FED works with web applications and a variety of front-end technologies including HTML5, JavaScript and CSS. You Will

• Collaborate in implementing data exchange between application layers and AEM components
• Work closely with Delivery, Creative/UX, Analytics/SEO, Business, Technology, and QA teams to ensure quality and timely web development
• Translate graphical designs and wireframes into fully styled markup code for AEM components (Touch UI Dialog, HTL/Sightly, HTML, JavaScript, and CSS)
• Implement technical solutions following the Capability's best practices and AEM design patterns
• Debug or troubleshoot issues in existing web applications and provide solutions
• Provide constructive feedback on operational processes (e.g., development/QA, Release etc.) when opportunities for improvement are identified
• Ensure concise and clear documentation is maintained for all projects as dictated by each Capability's guidelines and best practices
• Provide accurate status updates and task estimates to senior team members in a timely manner
• Take ownership of assigned tasks and work independently while knowing when to escalate or seek guidance
• Stay abreast of new technical skills, knowledge, and capabilities that can benefit project, team and personal performance
• Participate in code reviews and knowledge-sharing sessions with team members

You Have

• At least 2-3 years of professional experience working with Front-End technologies
• BS in Computer Science or related technical discipline; or equivalent experience as Software Development in exact areas of expertise required for CM (Digital Agencies projects, Web development projects, SCRUM/Agile software projects).
• Proficient experience designing and developing web applications using HTML5, CSS3, and JavaScript (ES6+)
• Proven fluency and practical experience in React or similar major JavaScript libraries/frameworks (Angular, Vue.js)
• Proficient knowledge of cross-browser, cross-device compatibility, and responsive web development (Mobile First approach)
• Understanding of modern web development practices including MVC architecture, Object-Oriented development, and Responsive Web Design
• Minimum 1+ years of hands-on experience with Adobe Experience Manager (AEM) for content and component development
• Knowledge of AEM technologies: HTL (HTML Template Language), Sling Models, and JCR concepts, Clientlibs, Touch UI Dialogs (Granite UI and Coral UI) etc.
• Experience debugging or troubleshooting web applications using debugging tools such as browser plugins, IDEs, or debugging proxies
• Experience working with version control systems (Git, GitHub, Bitbucket)
• Work experience with data transfer formats popular in web applications (JSON, XML)

What We Offer

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End-of-year closure days (not deducted from vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Important Information

Experience: +7 years

Job Mode: Full-time

Work Mode: Remote

ID: 20874

Job Summary

Our development team is looking for a well-rounded Software Engineer to join their awesome team.  The primary responsibility of the Software Engineer is to analyze, design, code, and test new features.  This team member will also be responsible for bug fixes and improvements to existing code.   

Responsibilities and Duties

• Design and code new features/enhancements and troubleshoot production issues 

• Create/update features to meet our security, coding and functionality standards 

• Develop tools and practices that will increase the efficiency of your team 

• Work closely with architects and business partners to define Agile stories for new capabilities 

• Follow agile development practices 

• Work collaboratively and cohesively in a great team environment 
• Collaborate with local and remote team members.

Qualifications and Skills

• High competency with Object Oriented and S.O.L.I.D principles 

• High competency with C# and SQL Server/T-SQL 

• Hands-on experience with Visual Studio 2017 and above and .NET 4.5 and above 

• Experience working with n-tier architectures, WCF services, microservices, WebAPI  

• Solid familiarity with RESTFul API,  Javascript, CSS, HTML, XML and JSON 

• Familiarity with JQuery and a modern JS framework (Vue or Angular or React) 

• Experience working with SQL Server Management Studio 

• Familiarity with Unit testing and Code Quality considerations. 

• Experience with Agile and Azure DevOps 

• Self-starter who can grasp difficult concepts and large architecture quickly 

• Must exhibit a high-level of analytical skills and attention to detail 
• KendoUI experience is desirable

• BS in Computer Science or Computer Engineering or equivalent 6 -7 year work experience 

About Encora 

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. 

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. 

Mission

As a Senior Backend Engineer, you'll be at the forefront of enhancing our platform's capabilities. You'll design and implement scalable, high-performance backend services that power critical features for our growing client base.

Outcomes 

• Design, develop, and deploy backend services and APIs that solve real-world customer challenges
• Optimize application performance, scalability, and security
• Collaborate with product managers, frontend engineers, and DevOps to ensure seamless integration of services
• Troubleshoot and resolve production issues efficiently
• Actively participate in code reviews, knowledge sharing, and continuous learning

Requirements 

• 8+ years of proven professional experience as a Software Engineer, with at least 3 years in .NET and C#
• 2+ years of experience in product companies (SaaS)

• Passion and strong skill for writing clean, maintainable, and testable code and well-documented C# code
• Experience with writing and maintaining Unit tests and E2E tests
• Advanced experience with MongoDB
• Upper-intermediate or higher English proficiency (written and spoken)
• Strong problem-solving skills and a growth mindset
• Readiness to thrive in a fast-paced startup environment with extreme focus, a strong sense of ownership, and determination
• Openness to constructive feedback and value the ideas and opinions of others

Our technologies

• Backend: .NET Core (C#), Python
• Frontend: Vue.js 2/3, Nuxt 3, Typescript
• Databases: MongoDB, PostgreSQL, Elasticsearch
• Messaging Queue: Kafka
• Cloud Provider: Amazon AWS
• Monitoring & Logging: ELK (EFK), Prometheus, Grafana

About the Role

Join forces with Appnovation to deliver high-impact results for one of our key strategic partners - a global leader in their field. This engagement offers a unique vantage point into a world-class organization with exceptional opportunities for professional growth and long-term career advancement

As a Senior AI Software Engineer, you'll transform business ideas into production-ready applications using cutting-edge AI design tools and modern full-stack frameworks. With a strong bias toward frontend development, you specialize in the critical early stages—from concept through pre-totype to prototype—where design systems meet AI-augmented development. You are a visionary technologist who sits at the intersection of engineering excellence and AI innovation. Your mission is to oversee the entire "concept-to-production" pipeline, ensuring our teams leverage cutting-edge AI tools to deliver enterprise-grade applications at unprecedented speeds.

While you maintain a deep technical foundation in full-stack development, your primary focus is strategic leadership: defining design system standards, optimizing AI-augmented workflows, and mentoring a high-performance team of developers and AI builders.

Key Responsibilities

• Strategic AI Integration: Direct the adoption of AI design tools (v0.dev, bolt.new, Lovable) to compress the development lifecycle from weeks to days without sacrificing quality.
• Architecture & Standards: Define and enforce the technical standards for production-ready full-stack applications, ensuring scalability, performance, and accessibility across all projects.
• Design-Dev Synthesis: Lead the integration of Figma-based design systems with AI-driven development to create seamless, automated handoff processes.
• Operational Excellence: Manage a ticket-driven workflow in Jira, optimizing team velocity and ensuring technical documentation meets enterprise-level requirements.
• Cross-Functional Partnership: Act as a bridge between Strategy, Creative, and Technology departments to ensure AI-powered solutions meet complex business objectives.
• Backend & Data Strategy: Oversee the implementation of robust backend services (Supabase, SQL/NoSQL) and secure authentication frameworks (OAuth, JWT) across the portfolio.
• Design and implement RESTful APIs and backend services using platforms like Supabase to support frontend functionality.
• Collaborate with UX Designers, AI Builders, and Innovation Leads throughout the development lifecycle.

Qualification

• 6–10+ years in full-stack development, with at least 3+ years in a management capacity. Bonus points if you have experience working in a startup or rapid prototyping environment.
• Proven track record of implementing AI design tools(such as v0.dev, bolt.new, Lovable, or similar platforms) and workflow automation (e.g., N8N) within a professional engineering team.
• Deep expertise in modern frameworks (React, Vue, Nuxt), TypeScript, and multiple backend languages including Python, PHP, and NodeJS.
• Expert-level knowledge of design systems, design tokens, and CSS frameworks (Tailwind) to ensure brand consistency at scale.
• Comprehensive understanding of cloud platforms (AWS, Azure, GCP), deployment workflows, and enterprise security patterns.
• Solid understanding of backend development, including API design (REST, GraphQL), server-side logic, and database management.
• Proficiency with authentication mechanisms (OAuth, JWT) and security best practices.
• Expert-level proficiency with Figma, including design system management and component libraries.
• A portfolio demonstrating not just individual code, but the leadership of complex, full-stack applications built using AI-augmented methodologies.
• Strong attention to detail and a passion for innovation.
• Ability to work in a fast-paced and dynamic environment.

What Appnovation Offers

• Challenging and rewarding work with real impact
• Growth opportunities for personal and professional development
• Exposure to exciting projects and high-profile clients
• Supportive work environment with access to company leaders
• Hybrid working model

Here are a few more reasons why you should apply:

• Work-life Balance
• Lots of opportunities for personal and professional growth
• Health Benefits Package
• Mental Health Support
• Personal Days Off
• Fertility and Menopause Leave
• Fitness Allowance
• D,E&I Initiatives
• And much more...