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Web Designer (Remote Eligible - Costa Rica)

Smartsheet · San Jose, CR

Creative Studio Costa Rica Posted May 7, 2026

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Our Brand Studio seeks a Web Designer to create high-quality, on-brand web pages and visual assets for our marketing team. Working within our established web design system, this role focuses on visual execution from conversion-focused landing pages and campaign hubs to visual assets and lightweight web animations. This role works within Smartsheet's established web design system. You will not be designing or modifying system-level components, page templates, or global styles — those are managed by the Web UX team. Your focus is on high-quality visual execution: building pages, creating assets, and delivering polished marketing experiences using existing tools and guidelines.

You will report to the Design Director located in Costa Rica. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.

You Will:

You will be the driving visual force for marketing our product, crafting high-converting landing pages, campaign hubs, and engaging digital assets.
Create low-fidelity page layout wireframes to plan visual composition before building in our CMS (Drupal).
Work with our analytic teams to rapidly iterate on designs for A/B testing and experimentation.
Collaborate effectively across teams and departments.
Design and build web pages across marketing touchpoints using established components and design system guidelines.
Share and document your knowledge and perspective with peers.
Advocate for process improvements related to production efficiencies and best practices.
Manage a mix of large and small projects with overlapping priorities.
Continually adopt new tools and practices as the work evolves.
Collaborate with Motion Designers to create and implement lightweight, high-performance web animations using LottieFiles and JSON to enhance user engagement without sacrificing page speed.
Collaborate with the Web UX team to ensure designs align with system capabilities before building.
Design and produce visual web assets including background images, product visualizations, OG/teaser images, blog imagery, and iconography.
Use the web component library in Figma to create mockups for landing pages, campaign pages, and promotional content — without modifying system-level components.
Build and manage pages in Drupal using existing components and page templates; pass completed work to DXO for publishing.
Reference Web UX team guidelines and demo/gallery pages to ensure correct component usage and layout application.
Collaborate with the Web UX team to flag component limitations or inconsistencies.

You have:

5+ years in a web design or digital design role, with a portfolio demonstrating strong visual design, layout, and data-focused design.
Experience designing simple solutions for complex problems and a stellar portfolio demonstrating a keen eye for typography, layout, data-driven design, and interactive web elements.
Appreciation for user-centered design principles and how they inform visual and layout decisions.
Proven track record for crafting simple, creative solutions for complex problems.
A high degree of proficiency with Figma, Adobe Illustrator, and Adobe Photoshop is a hard requirement.
A strong understanding of CMS-based web environments and how design system components are structured and applied. You must be comfortable working closely with Web UX Designers and DXO to execute your vision.
Strong communication and interpersonal skills (visual, written, verbal, presentation); ability to work successfully with teams across the organization from different capabilities and backgrounds.
Highly organized, track, and document all work.
Academic studies/certifications or relevant experience on Design Thinking, Human Centered Design, and Web Design are a plus.
Animation & Implementation is desirable: Proven experience creating, exporting, and implementing web animations using LottieFiles and JSON is a plus.
Hands-on, proven experience building and managing sites within Drupal or similar CMS systems.
Marketing Acumen: A strong understanding of digital marketing principles, user journey mapping, and what drives users to click, sign up, or request a demo.
Strong visual design skills including typography, colour, layout, and image art direction. Proficiency in Adobe Illustrator and Photoshop is required.

Nice-to-Haves:

Experience utilizing analytics from user testing, heatmaps (e.g., Hotjar, CrazyEgg) to drive design decisions.
Familiarity with SEO best practices and how they impact web design.
Experience creating assets for social media or paid ad campaigns.

Perks & Benefits:

Fully paid Health & Life insurance for full-time employees and family members
Monthly stipend to support your work and productivity
12 days paid Vacation + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks including a counseling membership and your own personal Smartsheet account
Teleworking options from any registered location in Costa Rica (role specific)

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

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Designer (visual & interactive)

Critical Mass · San Jose, Costa Rica

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Creative San Jose Posted May 4, 2026

The Designer is responsible for the execution of high-quality visual and interactive web design deliverables, actively contributing to the successful implementation of website redesigns and scalable digital experiences.

This role focuses on crafting modern, engaging web experiences, combining strong visual design with interaction thinking. The Web Designer will contribute to end-to-end website redesigns, helping define layouts, UI components, and design systems that align with both user needs and business goals. By maintaining high design standards, strong attention to detail, and a proactive mindset, this role contributes to project success, client satisfaction, and the evolution of our creative culture.

You Will

Design high-fidelity web interfaces, layouts, and UI components
Contribute to full website redesigns from scratch, from concept to final delivery
Create interactive and visually engaging design solutions
Build and maintain design systems and component libraries in Figma
Apply Atomic Design principles and scalable frameworks
Produce and refine visual assets, including hero images and compositions (retouching, layout refinement)
Ensure pixel-perfect execution and strong attention to detail
Collaborate, build, and maintain rapport with Design Leads, developers, and cross-functional teams
Participate in client and internal presentations, communicating and justifying design decisions
Anticipate and flag risks related to quality, timelines, or delivery
Balance creative exploration with time constraints in a fast-paced environment
Provide reliable quality assurance on all visual design deliverables

You Have

Stay up to date with web design trends, tools, and best practices
Balance strategic development with client objectives.
Stay up to date with recent design trends and new technologies.
2+ years of experience in web design, visual design for web, or digital product design
Strong portfolio showcasing web design, UI systems, and interactive experiences
Advanced proficiency in Figma (components, libraries, and design systems)
Solid understanding of design systems frameworks (e.g., Atomic Design)
Strong knowledge of layout, typography, and visual hierarchy
Experience designing scalable web components and full-site experiences
Good understanding of UX principles and interaction design
Proficiency in Adobe Photoshop (asset editing, hero images, retouching)
English proficiency (B2+ reading, writing, and conversation)
Strong design portfolio including pieces for international clients.
Experience working with design teams in at least 2 of these areas: on print, visual design, digital marketing, social media, illustration and motion areas, preferably for international clients and global brands.
Solid understanding of interactivity and animation principles and best practices.
Understanding of digital marketing, online advertising and business strategy concepts.
Extensive knowledge of Figma, Photoshop
Solid knowledge of Keynote, PowerPoint, After Effects, Premiere.
Knowledge of productivity tools: MS Office (Word, Excel, Outlook), remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote) and workflow management tools (Jira, Trello, Asana, Basecamp).

What we offer:

Maternity and parental leave extra days
Competitive benefits packages
Vacation, compassionate leave, sick days, and flex days
Access to online services for families and new parents
Diversity and Inclusion Board with 12 affinity groups
Internal learning and development programs
Enterprise-wide employee discounts
And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

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Senior UI/UX Marketing Campaign Web Designer

Veeam Software · San Jose, Costa Rica

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Digital Experience 1008642 Costa Rica Posted May 4, 2026

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

We are looking for a creative and detail-oriented Senior UI/UX Marketing Campaign Web Designer to join our Web Design Studio team. In this role, you will design engaging digital experiences that support global marketing campaigns across web, social media, email, and multimedia channels. You will collaborate closely with designers, marketing teams, and stakeholders to deliver visually compelling assets while maintaining brand consistency and leveraging modern design tools, including AI-powered creative technologies. You will also provide direction, feedback, and approvals to external partners, including contractors, consultants, and creative agencies, ensuring high-quality and consistent execution across all externally produced design assets.

What You’ll Do

Design visually engaging web pages, campaign assets, and digital marketing materials that support global marketing initiatives.
Create social media graphics, email templates, animations, and multimedia content aligned with Veeam’s brand standards.
Collaborate with designers, marketing teams, and stakeholders to translate campaign objectives into impactful visual designs.
Develop reusable templates and design assets that improve efficiency and ensure consistency across marketing channels.
Leverage AI-powered design tools and generative technologies to streamline workflows and enhance creative output.
Communicate design concepts, decisions, and rationale clearly to stakeholders and cross-functional partners.
Manage design projects from concept to final delivery while ensuring timelines, quality standards, and campaign goals are met.
Review and approve design assets produced by third-party vendors, ensuring alignment with brand and campaign standards.
Provide clear design direction, guidelines, and feedback to external partners to ensure consistent, high-quality deliverables.
Mentor and onboard external designers and contractors, supporting their integration into workflows, tools, and brand expectations.
Act as the main point of contact for design collaboration with external agencies and vendors.

Technologies You’ll Work With

Figma and other digital design platforms
AI-powered creative tools and generative image/video platforms
Animation tools such as After Effects or similar software
Project management tools such as Asana, Trello, or Jira
Basic web technologies such as HTML and CSS

What You’ll Bring

5+ years of experience in web design, digital design, or a related creative field
Strong portfolio demonstrating digital marketing, campaign, or web design work
Proficiency with Figma and modern digital design tools
Experience using AI-powered creative tools for image generation, design workflows, or multimedia production
Ability to communicate design ideas clearly to both creative and non-technical stakeholders
Knowledge of digital marketing design principles and brand consistency across multiple channels
Experience working with project management methodologies such as Agile or Scrum
Proven experience operating at a senior level, including providing direction, feedback, and quality control to external design partners (agencies, contractors), as well as mentoring designers.

Bonus Skills

Experience with animation tools such as After Effects or similar software
Experience with AI-based image or video generation platforms
Basic knowledge of HTML and CSS
Experience designing and building email marketing campaigns
Experience collaborating with global marketing teams or creative agencies
Experience working with and managing deliverables from external agencies or other designers

What You’ll Get

Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
Retirement and social security contributions through Costa Rica’s statutory programs
Life insurance equal to 24x monthly salary, plus disability and funeral coverage
Daily cafeteria subsidy
Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

#LI-FT1
#LI-REMOTE

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

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UX/UI Designer

Konrad · San José, Costa Rica

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Design San José Posted Apr 30, 2026

Who We Are

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As an Experience Designer (UX/UI) we will depend on you to be an active contributor in our design thinking process and the creation of innovative mobile, tablet and web products. You will connect design, business, and technology to ship world-class digital experiences for leading companies and global brands.

What You'll Do

Develop a comprehensive understanding of project needs by attending design thinking workshops, performing user research, conducting user tests, and designing rich interactive experiences
Identify areas of opportunities for clients and solve functional challenges through brainstorming, ideating, and designing digital solutions with other members of the team
Collaborate with developers and consultants to understand technology requirements and business objectives as they relate to the designs of the products
Build industry-leading solutions by staying up to date with design best practices and latest technologies
Be an advocate for a culture of lifelong learners.

Qualifications

1-3 years of experience in UX/UI design
Meticulous attention to detail and an expert eye for typography and visual hierarchy
Strong conceptual thinking and design execution abilities in both visual and interaction design
Great interpersonal and communication skills, with a passion towards the digital space and experience in articulating design concepts and rationales
Intimate knowledge of Figma, Adobe Creative Suite and prototyping tools
An in-depth portfolio showcasing digital projects that you can share with us
Experience in motion design and web or mobile development is a bonus
Advanced English Level required

Perks and Benefits

Mentorship Program
Comprehensive Health & Wellness Benefits Package
Parental Leave Program
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs
Socials, Outings & Retreats
Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

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Associate UI/UX Designer

Konrad · San José, Costa Rica

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Design San José Posted Apr 30, 2026

Who We Are

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As an Associate Experience Designer (UI/UX) you will be involved in our design thinking process and the creation of innovative mobile, tablet and web products. You will bridge the gap between design, business, and technology to ship world-class digital experiences for leading companies and global brands.

What You'll Do

Work with design leads to create compelling interactive experiences
Perform user research and develop information architecture, user goals, journey maps, and design wireframes and visual interfaces
Collaborate with developers to ensure pixel perfect execution across all project deliverables
Work with strategy consultants to gain insights into clients’ business and project objectives
Learn the end-to-end process of project delivery and the associated design tools involved

Qualifications

Firm grasp of design fundamentals demonstrated by a strong portfolio of digital projects
Meticulous attention to detail and a keen eye for typography and visual hierarchy
Clear and effective communication skills in articulating design concepts and rationales
Proficient in Figma and an eagerness to learn new tools
Advanced English Level required
Positive attitude with a desire to grow within a collaborative, inspiring teamwork environment

Perks and Benefits

Mentorship Program
Comprehensive Health & Wellness Benefits Package
Parental Leave Program
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs
Socials, Outings & Retreats
Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

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Senior UX/UI Designer

Konrad · San José, Costa Rica

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Design San José Posted Apr 30, 2026

Who We Are

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

We’re looking for a Senior UX/UI Designer who brings a blend of strong design execution, strategic thinking, and collaborative leadership to each project. You’ll help shape thoughtful and visually striking digital experiences across web and mobile platforms, working closely with cross-disciplinary teams and clients. From early discovery through final delivery, you’ll translate complex requirements into polished designs that meet both business and user needs.

What You’ll Do

Design best-in-class experiences and interfaces with high attention to craft, usability, and polish
Deliver thoughtful, pixel-perfect design systems, interactions, and flows in Figma
Lead design workstreams within projects, from research and ideation through execution
Apply UX research, usability insights, and product data to refine and evolve designs
Present work clearly to internal teams and external stakeholders
Collaborate with other designers, strategists, developers, and clients to find the strongest solution together
Balance multiple projects and deliverables with attention to quality and detail
Be dependable when faced with timelines and deliverables of multiple projects
Provide thoughtful, constructive feedback and support the growth of junior designers
Stay informed on design trends, tools, and emerging patterns to bring fresh thinking to your work

Qualifications

3-5 years of experience in UX/UI design with a minimum of 1 year of experience in leading UX and UI design
A strong portfolio showcasing UX thinking, interaction design, and visual design execution
Advanced proficiency in Figma and familiarity with prototyping tools
Ability to synthesize research, data, and business requirements into actionable designs
Strong communication and presentation skills, with the ability to advocate for design decisions
Experience working on complex digital products or platforms
Comfortable navigating ambiguity and collaborating across disciplines
Reliable, self-directed, and committed to high-quality design outcomes
Advanced English Level required
Please note: A portfolio link is required for consideration

Perks and Benefits

Comprehensive Health & Wellness Benefits Package
Parental Leave Program
Annual tech & travel allowance
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs
Socials, Outings & Retreats
Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

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Principal, UX/UI Designer

Konrad · San José, Costa Rica

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Design San José Posted Apr 30, 2026

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally thoughtful and driven team players who are lifelong learners.

About the Role

We’re looking for a Principal UX/UI Designer who is not only a strategic leader but also a hands-on design practitioner. You’ll play a key role in shaping high-quality digital experiences by defining and executing exceptional UX, visual, and interaction design. You’ll collaborate closely with clients, cross-functional teams, and designers, balancing business goals with user needs. You will be communicating complex concepts clearly and persuasively across different audiences and varying levels within an organization. In addition to project work, you’ll contribute to team development, mentoring, and advancing our design practice.

What You’ll Do

Design best-in-class experiences and interfaces with high attention to craft, usability, and polish
Deliver thoughtful, pixel-perfect design systems, interactions, and flows in Figma
Set a high bar for design quality across all deliverables and platforms
Apply UX research, usability insights, and product data to refine and evolve designs
Facilitate and lead stakeholder reviews, including feedback prioritization
Navigate ambiguity and complex stakeholder dynamics with clarity and empathy
Lead project teams through discovery, ideation, and execution phases
Align cross-disciplinary teams around a shared product vision and design approach
Identify emerging design trends and best practices for strategic investment
Mentor designers and contribute to a culture of continuous learning and feedback
Support design operations, project scoping, and resource planning when needed

Qualifications

5+ years of experience in UX/UI design, including 3+ years in a leadership role
Portfolio showcasing high-quality work across experience, visual, and interaction design
Expert-level proficiency in Figma and strong skills with prototyping tools
Ability to synthesize research, data, and business requirements into actionable designs
Strong communicator with experience presenting to senior stakeholders and clients
Driven to lead creative workflows, inspire teams, and drive design excellence
Passionate about collaboration, mentorship, and growing design culture
Experience in informing project timelines and scope prioritization
Bonus: experience in branding or design operations
Advanced English Level required
Please note: A portfolio link is required for consideration

Perks and Benefits

Comprehensive Health & Wellness Benefits Package
Parental Leave Program
Annual tech & travel allowance
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs
Socials, Outings & Retreats
Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

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User Experience Designer

Critical Mass · San Jose, Costa Rica

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Creative San Jose Posted Apr 23, 2026

As a User Experience Designer, you’ll shape the user experience of our clients’ digital products with a focus on intuitive, elegant, and technically sound solutions. You’ll bring deep empathy for both the end user and our clients’ business goals while balancing creativity and technical feasibility.

Your day-to-day will include organizing content, developing information architectures, documenting scenarios and use cases, and delivering detailed wireframes and functional specifications. You’ll own key areas of work from design through completion—shaping major features, contributing to the design and development process, and ensuring milestones are met on time with high-quality outcomes.

This role will be client facing. You’ll join team meetings, represent the creative mission, and collaborate directly with cross-functional stakeholders beyond the design team. You’ll need to navigate complex technical environments, engage with developers, and become a subject matter expert on the systems you’re designing for.

Please note this role is 3 days per week in our office in Heredia, Costa Rica***

You Will

Design holistic systems, flows, and interfaces for web apps and web portals, creating simple yet sophisticated interactions.
Dive into the details to fully understand complex systems, proactively asking questions to deepen your knowledge.
Create detailed wireframes, visual compositions, and prototypes that clearly communicate design intent, supported by user insights and analytics.
Collaborate seamlessly with internal and external engineering teams, creating and maintaining design systems and interaction specifications.
Guide and mentor other designers, raising the quality of work across the team.
Facilitate design studios and working sessions with autonomy, leading mid-level project work with confidence.
Stay informed on emerging tools and design concepts, contributing to pitches and business development efforts as needed.
Foster team culture through collaboration, positivity, and openness to learning and feedback.

You Have

3–5 years of experience in UX or product design, ideally with exposure to web portal/web app environments.
Strong communication skills to articulate complex ideas to designers, developers, and non-technical team members.
Proven track record of creative problem solving for large-scale, complex digital platforms.
A detail-oriented and highly organized working style with the ability to multitask and meet deadlines.
High proficiency in tools like Figma and Adobe Creative Suite.
A portfolio showcasing work on complex digital products, technical projects, and collaboration with development teams.
Prior experience designing within Salesforce or other CRM platforms is a plus
Strong communication skills and ability to collaborate effectively with cross-functional teams.
Experience working in Agile or fast-paced environments, contributing to sprints and stand-ups (plus).

What We Offer:

Global maternity and parental leave
Work-life ballance
Competitive benefits packages
Vacation, compassionate leave, wellness days, and flex days
Access to online services for families and new parents
Diversity and Inclusion Board with 13 affinity groups
Internal learning and development programs
Asociación Solidarista - You can join voluntarily

Critical Mass is an equal opportunity employer.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

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Product Designer

Tebra · Heredia, Heredia, Costa Rica

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Product Design & Research Costa Rica Posted Apr 13, 2026

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

We are looking for a customer-focused individual to help shape the future of our Tebra platform. This role is an exciting and challenging opportunity to be a partner in an embedded team of cross-functional counterparts. You will be joining a close-knit, collaborative product design culture with a focus on raising the bar of the day-to-day product experience for our healthcare providers and their patients.

Your Area of Focus

You contribute to the vision and design strategy that connects customer and business value.
You have strong creative and conceptual design skills and the ability to evolve ideas that drive innovation.
You have an effortless working knowledge of design fundamentals, principles, and core skills.
You build and utilize your product knowledge to navigate ambiguity, identify opportunities and define customer problem statements.
You need minimal direction on design methods and approaches to validate solutions.
You can facilitate cross-functional, collaborative ideation sessions using a variety of methods.
You make proficient use of design system guidelines and contribute to components and patterns that include optimization and refinements to structural elements and patterns.
You are a strong collaborator and communicator who creates understanding, drives alignment, and can work independently.
You are an effective presenter with the ability to anticipate questions and concerns, articulate a data supported point of view, synthesize and process feedback, and determine next steps.
You have a working knowledge of business logic and dependencies between design, front-end development, and back-end technologies and the ability to successfully navigate the capabilities and constraints of existing technical systems.
You work closely and in partnership with your product and engineering counterparts and outside of your core team inclusive of other designers, research, marketing, sales, and customer service.
You can lead customer research sessions with some support and: interview customers effectively; guide the process to glean effective insights; and uncover and socialize areas of opportunity.
You possess a working understanding of various research methods, including rapid prototyping, card sorting, affinity mapping.
You are comfortable evaluating and leveraging AI tools to augment processes that result in efficiency and quality improvement.
You seek out and incorporate both quantitative and qualitative data for use in reasoning and decision making.
You seek out feedback and inputs from a variety of sources in order to move solutions forward, drive innovation, contribute to a connected and holistic overall experience for our customers and users, and invest in your relationships with peers and stakeholders.

Your Professional Qualifications

3+ years of experience in a FT Product Design role (not inclusive of internships or bootcamp courses)
Experience in B2B and/or B2C (SMB customer experience a plus; previous Healthcare a plus)
Has a portfolio that demonstrates the following:

Ability to deliver simplified, intuitive, and responsive user experiences for complex operations and flows—AI native experiences a plus (desktop web, mobile web, native app)
Ability to use data insights to iterate on design solutions
Accomplished to expert level in several of the following skills:

UX Design
Visual User Interface Design
Interaction Design
Responsive Design
Mobile + native mobile design
Rapid Prototyping + iterative design
Information Architecture
Accessibility
Qualitative + Quantitative data synthesis

Experience working with a design system
Expert with Figma suite of tools (including FigJam and FigmaMake)
Experience leveraging AI tools in product design process
Growth Mindset

(For Recruiter use only) #LI-SS1 #LI-Hybrid

About Tebra

Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose. Learn more at www.tebra.com.

Our Values

Start with the Customer

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Compliance & Privacy Disclosures

NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.

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