Smartsheet is seeking a Learning Experience Designer to join our team. As a LxDesigner, you'll put our employees’ knowledge above all else and have a passion for creating learning solutions. You'll work on a motivated, supportive team with ownership of our internal learning and development products. Graphic design and knowledge of human-computer interaction are essential, and, of course, becoming a certified Smartsheet user is important to your success. 

You will report to our Manager, Learning Experience.This role is eligible for remote work within Costa Rica. You  must reside in Costa Rica.  

You Will:

• Develop creative, customer-centric, performance-based training materials.
• Manage learning product development projects, including scoping, managing Subject Matter Experts (SMEs), and working with other departments.
• Work with our Customer Excellence teams and SMEs to create storyboards/scripts and production-ready content that meet employees' needs.
• Report on and communicate the results of educational content to cross-functional stakeholders.
• Stay current on new learning approaches, behavioral science, and technology, and apply that knowledge to our learning products.
• Become a Smartsheet product expert
• Be an Administrator for the Learning Management System (LMS). Maintain systems, create user profiles, create usage reports, publish SCORM, video, and other digital content etc.
• Other job duties as assigned.

You Have

• 5+ years of combined experience building engaging educational content in various modalities in consultation with your stakeholders.
• At least 2 years of experience creating educational content for SaaS. 
• Strong grasp of adult learning principles.
• Proficiency in Articulate Storyline, Articulate Rise, and Camtasia
• Experience with digital content creation using Adobe Creative Cloud.
• A portfolio of eLearning, video, and graphic design projects. The portfolio should reflect graphic design skills with a clean aesthetic.
• Experience using ID strategies to launch digital training
• Experience managing and reporting on all curriculum and assessment data
• LMS administration experience, including eLearning publishing and learning assessments.
• Basic knowledge of web development (HTML5, CSS, JavaScript) is preferred.

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account

Teleworking options from any registered location in Costa Rica (role specific)

We’re looking for a Brand Graphic Designer to concept, design, develop, and produce engaging content that brings the SentinelOne brand to life across advertising, experiential, social and digital platforms. As a brand team member, you’ll play an active role in shaping creative ideas, translating strategic concepts into engaging brand design, and developing content designed specifically to grab attention and build on SentinelOnes brand platform. 

The ideal candidate will have a portfolio showcasing engaging, brand-forward creative work. You possess a keen understanding of what constitutes good and less-than-good work, knowing where and when to apply the appropriate level of execution. Crucially, you know a concept is worth pursuing, even when it leads in unexpected directions.

What Will You Do?

Primary Responsibilities Include:

• Working with the art directors, writers and creative directors, you will be responsible for the design and execution of innovative visual materials for integrated initiatives.
• Being able to work individually as well as with multi-disciplinary teams, across diverse mediums and marketing channels.
• Working closely with Art directors, Copywriter, and other brand team members to shape ideas and develop visually engaging campaigns.
• Helping shape our brand design and ensure its consistency across all content.
• Taking things further without being asked because you strive to find creative and design solutions that are memorable.
• Staying up-to-date on industry trends and incorporate relevant information into the content.
• You apply design as a method of thinking to the way you work, as much as the work itself.

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• Bachelor's degree in graphic design or a related field
• 5+ years of experience as a brand designer working for an agency or internal marketing team focused on social media, brand campaigns, or experiential creative.
• Experience working in or knowledge of cybersecurity, technology, or a similar field is a significant advantage.
• Experience developing visually driven content for various social platforms like LinkedIn, Meta, TikTok, and Reddit. 
• Excellent design design skills, with a keen eye for detail. 
• Familiarity with current social trends, and best practices. 
• The ability to handle multiple projects concurrently and meet tight deadlines. Able to work in fast-paced, collaborative environment.
• Strong ability to work independently and provide examples of total project ownership from start to finish. 
• Comfortability with professional feedback and see it as a challenge to keep pushing your solutions.

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

• Flexible working hours and hybrid/remote work model with in-office lunch program
• Private medical care and life insurance
• Vacation days and paid sick time
• Global gender-neutral parental leave (16 weeks)
• Employee stock programs (RSUs + ESPP)
• Employee Assistance Program and Wellness Coach app
• Annual bonus program
• Home office setup and maintenance support
• Home phone/internet allowance
• High-end MacBook or Windows laptop
• Referral bonus program
• Professional development support, including LinkedIn Learning
• Company events and community activities