Location: Denmark #LI-Hybrid

About Sedna

Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.

Role Overview

As a Customer Education Specialist at Sedna, you will deliver structured onboarding and training experiences to customers across regions and customer types. This role is focused on consistent, high-quality execution of Sedna’s education programmes, using predefined curricula, materials, and workflows.

You will deliver both onsite and virtual training sessions independently, follow established education frameworks, and escalate observations through defined channels. This role does not own programme design or customer strategy, but plays a critical role in ensuring customers receive clear, repeatable training that supports early adoption and time-to-value.

This role is well suited to career professionals, including maritime graduates, who are confident delivering to customers, comfortable travelling, and motivated by structured, hands-on execution.

Key Responsibilities

Education Delivery

• Deliver onsite and virtual training sessions independently, using predefined curricula, agendas, and supporting materials
• Facilitate structured onboarding sessions aligned to customer roles, workflows, and lifecycle stage
• Ensure consistent delivery quality across customers, regions, and training formats

Observation & Escalation

• Observe and flag gaps in understanding, workflow adoption, or operational readiness during training
• Escalate observations via established processes for review by senior Adoption or Delivery leaders
• Record session feedback and outcomes to support continuous improvement of training programmes

Launch & Onboarding Support

• Support customer launch activity through scheduled training and enablement sessions
• Deliver repeatable onboarding experiences that align to Sedna’s standard implementation approach
• Contribute to predictable launch throughput by following defined education schedules and formats

Programme Contribution

• Provide structured feedback on training materials, delivery flow, and common customer questions
• Support improvements to education content by sharing recurring themes and observations
• Maintain accurate session records and completion status in agreed systems

Qualifications & Experience

Required

• Background or education in maritime, shipping, logistics, or port operations, or demonstrable interest in the maritime industry
• Strong written and verbal communication skills, with confidence presenting to customer audiences
• Comfortable following structured processes and delivering against predefined agendas
• Highly organised, reliable, and accountable in managing scheduled commitments
• Willingness and ability to travel internationally for onsite training

Preferred

• Prior customer-facing experience (e.g. onboarding, training, operations, support, or education)
• Exposure to SaaS products or operational software
• Experience working across different cultures or regions

Travel & Logistics

• Expected travel: approximately 30% of the time, including international travel
• Candidates must have the legal right to travel internationally and meet visa requirements where applicable

Directional KPIs

• On-time and successful delivery of scheduled onboarding and training sessions
• Training completion rates aligned to customer launch plans
• Consistent delivery quality as measured through internal review and feedback
• Timely escalation of delivery risks or readiness gaps
• Contribution of actionable feedback to education programme improvements

Our values:

Finally, culture is important to us, so we also look for candidates who share our values:

Stay ahead, stay agile

• We don’t just adapt-we anticipate change and act with confidence.
• Curiosity, data, and customer insights help us stay ahead of the curve.
• We embrace challenges as opportunities and remain resilient under pressure.
• By staying open to new ideas and ways of working, we lead the future.

Execute with focus

• We turn strategy into action, delivering measurable results that matter.
• Every initiative counts-discipline and ownership drive business impact.
• We make smart decisions with speed, balancing pace and precision.
• Clear priorities keep us focused on what moves the needle.

Work together, win together

• Collaboration is our superpower-we succeed as one team, internally and with customers.
• We co-create solutions, seek feedback, and build the future of the OS together.
• Strong relationships are built on trust, respect, and shared goals. 
• By aligning across teams and with customers, we unlock greater impact.

Why Join Sedna? 

• Be part of a dynamic team driving innovation in the maritime industry
• Join a culture of innovation and openness where your ideas can make a real impact
• Work with technology that's transforming the maritime industry 
• Contribute to solutions that drive both profitability and sustainability in shipping 

The role reports to the Head of Customer Adoption and is an integral part of our Customer Operations team in London.

Sedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology.

The opportunity:

Flexport is a freight forwarder and logistics platform using modern software to make global trade easier for everyone. We are solving complex problems on a global scale, and disrupting a multi-trillion dollar industry that has remained stubbornly unchanged. With 40+ offices and warehouses globally, we help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving goods between any two places on the planet.

Due to our exciting growth here in Europe we are now looking to grow our Sales team and are seeking innovative individuals who can help take us on our journey to the next level. 

You will: 

Based in our dynamic office in Copenhagen, you will join our growing team of Sales Representatives that are playing a crucial role in Flexport European growth plans. Strategically and with a lot of creativity you will be tasked to getting in touch with good fit companies that want to engage in a conversation with Flexport.

No two days will be the same in this challenging role where you will be responsible for:

• Identify and create new sales opportunities for Flexport Europe;
• Working with Account Executives all over Europe to identify and prioritize strategic opportunities;
• Demonstrating the value of our offering through phone calls, email, and other social mediums;

This role will give you the opportunity to learn how global trade works from the ground up and build the foundation for your career in tech sales. Shadowing Account Executives in meetings and other activities to help you acquire the skills you’ll need for your next role on the Flexport sales team. This is an excellent opportunity to join a dynamic team in a business that is going to coach and develop you. We view our sales development teams as the talent engine for the rest of the sales organisation. Meaning: we give you the tools to be empowered and really take your sales and consultative skills to the next level.

You’ll be joining a sales team with a lot of emphasis, combining great culture, a place to succeed and focus on career development make this a fun & dynamic place to work.

You should have:

We are looking for high energy people who want to learn and develop their sales skills. Who are enthusiastic communicators, love being on the phone and adding value to customers, able to empathise and present solutions to suit their needs. This role would suit someone who had a bachelor degree or higher and is commercially minded, with some sales or commercial experience in their pocket. Above all: they’re solution oriented and looking to work in a quickly adapting tech environment. This role requires fluent Danish and English languages knowledge, both spoken and written. So if this sounds like you, apply to learn more!

What's in there for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment
• Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee.
• Health insurance:  employee contribution part is covered by Flexport
• 25 paid vacation days
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

#LI-onsite

At Wolt, we’re looking for an Account Manager in our retail team who will play a key role in supporting our retail partners and helping them succeed on our platform. If you’re eager to learn, enjoy working with different teams, and want to be part of shaping the shopping experience of the future, this could be the role for you.

Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.  As our new Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.

What you’ll be doing

Day to day in this role you’ll:

• Develop and foster partner relationships with your portfolio of key accounts
• Do quarterly business reviews with partners to deepen relationships, review performance, and develop forward-looking strategies
• Determine the needs and wants of merchants, prioritize them by impact on the business, and co-create solutions
• Strategically introduce and execute on new Wolt product opportunities to broaden partnerships and increase partner revenue streams
• Drive revenue growth of Wolt and partners in your portfolio by improving venue performance through a data-based approach
• Act as a key communicator between our operations, support, marketing, and partners
• Work closely with the marketing team to plan and execute promotional campaigns that increase user acquisition and retention, drive our growth, and support partner performance
• Bring structure and hands-on contribution in a still-developing environment

Our humble expectations 

• Experience in account management, customer success, or sales is an advantage, but not required.
• Fluency in Danish is required for this position
• Strong communication skills with the ability to build effective working relationships.
• Excellent interpersonal skills and a natural ability to build and maintain strong relationships.
• Organized and proactive, with the ability to manage multiple tasks simultaneously.
• High ownership and energy with a team-first mindset; you manage your pipeline independently and seek guidance on new or more complex work.
• Comfortable working with data using tools such as Excel and Google Suite; experience with BI tools like Looker or Power BI is a plus.
• Retail or FMCG experience is a plus, but not essential.
  
  

What we offer

Help shape the future of retail at Wolt Denmark as an Account Manager, supporting and growing strong partnerships with leading retailers.

You’ll work cross-functionally in a fast-moving tech environment, combining relationship-building, data insights, and problem-solving.

Perfect for a driven team player eager to grow in account management within one of Europe’s fastest-growing companies.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Senior Product Manager - Fulfilment (B2B Logistics & Post-Trade) 

Own and elevate the fulfillment backbone of a pan-European B2B car trading platform. 

At AutoProff, trust is sealed after the deal is signed. Cars must be transported across borders. Documents must move securely. Payments and escrow must reconcile correctly. Claims must be resolved without operational overload. 

These flows form the fulfillment backbone of our platform, and we succeed when we make our customers happy and they return to buy and sell cars with AutoProff. 

We are looking for a Senior Product Manager to own and elevate the Fulfillment space, covering post-trade services such as logistics, transport integrations, payments touchpoints, invoicing visibility, and claims handling in a B2B environment. 

This is a senior, domain-heavy role. We are looking for someone who has a deep understanding of fulfillment and logistics and can operate independently from day one. As this role also spans the FinTech space, experience in that area is appreciated as well. 

About the Role 

As Senior Product Manager for Fulfillment, you will take end-to-end ownership of a series of mission-critical platform domains. You will work closely with Engineering, Operations, Finance and Logistics to ensure our fulfillment systems are reliable, scalable, and structurally sound. 

You will not only run the domain. You will strengthen it. 

You will lead a cross-functional squad in close partnership with the Tech Lead and UX. You will create clarity of direction, enable strong product and technical discussions, and foster a collaborative environment where engineers and designers actively contribute to shaping solutions. This role requires hands-on, cross-functional leadership - not specification handovers - and everything will be done alongside highly skilled domain experts, both colleagues and customers. 

You will bring informed judgment on how transport integrations should work, how SLA-driven systems should be designed, how payments should be settled, how courier and document flows should be structured, and how platforms can enable claims and exceptions to be handled without excessive manual intervention. 

You have a desire to challenge the status quo and seek opportunities to improve the customer experience and drive business outcomes and are expected to contribute with domain insight that elevates how we think about fulfilment as a product discipline. 

You will work closely with our internal Car Operations team on a shared mission to ensure all cars moving through the entire post-trade process as smoothly as possible, for the benefit of both our sellers and buyers. 

The role is based in our Copenhagen Office, with frequent expected travel to our headquarters in Vejle. 

Key Responsibilities 

• Own the Fulfillment & FinTech platform space, including:
  • Post-trade service orchestration
  • Car transport booking and partner integrations
  • Courier and document logistics
  • Escrow and buyer-facing payment touchpoints
  • Invoicing visibility and finance integrations within fulfillment flows
  • Claims and exception management between buyer and seller
• Lead a squad alongside Tech Lead and UX, setting clear direction, enabling strong product discussions, and creating an environment where engineers and designers can do their best work.
• Drive outcome-focused execution within the squad, ensuring solutions are co-created rather than handed over as fixed requirements.
• Maintain a structured, well-prioritized backlog balancing reliability, scalability, and forward improvements.
• Design and evolve a pan-European car logistics network across multiple transport partners, balancing SLA performance, cost control, capacity constraints, and operational risk, with strong awareness of SLAs, operational risk, and failure handling.
• Shape and improve integrations with external logistics and transport partners.
• Drive structural improvements that increase reliability, transparency, and operational efficiency.
• Partner closely with Operations, Logistics and Finance leadership to align system capabilities with real-world execution and expectations.
• Raise the bar for how fulfillment is productized within AutoProff, drive us forward, and help shape the future of pan-EU car trading 

What You Bring 

• Deep, hands-on experience in B2B fulfillment, logistics, transport, or supply chain platforms.
• Proven ownership of systems involving several of the below:
  • Transport providers or carrier integrations
  • SLA-driven operational environments
  • External partner APIs and operational fallbacks 
  • Claims, disputes, or exception-heavy workflows 
  • Payments, invoicing, or escrow in operational contexts 
• Experience operating as a Senior Product Manager or equivalent, with full domain responsibility.
• Proven ability to lead and engage cross-functional product squads, working hands-on with Engineering and UX to co-create solutions rather than handing over fixed requirements.
• Strong platform thinking and system design judgment.
• Ability to translate complex real-world logistics operations into scalable platform capabilities, reducing manual coordination while increasing transparency and control
• Ability to operate independently, structure complex domains, and make sound trade-offs.
• Credibility with Operations and Logistics stakeholders, speaking their language and understanding their constraints. 

Success in this role depends on hands-on experience in B2B fulfilment or logistics environments, where transport, SLAs, and operational reliability are critical. 

We’re eager to hear from you! If this sounds like a great match and sparks your interest, don’t wait, apply today!

About AutoProff

AutoProff was founded in 2013 with the aim to digitalize B2B used car trading, helping car dealers increase sales and improve profits. 

in August 2022, AutoScout24, the leading specialized pan-European online car marketplace, acquired a majority stake in AutoProff. The partnership has supported the rapid expansion of AutoProff's solutions across Europe and enables the creation of Europe's first fully integrated C2B-B2B-B2C dealing solution for used cars. 

At AutoProff, we specialize in providing online B2B used-car dealing solutions designed to improve the buying and selling experience for professional car dealers and their customers.

We are the emerging European leader with more than 150,000 B2B used cars on our online trading platforms annually.   

With a focus on effective solutions, digitization and customer service, we are committed to being the home of B2B car dealing for European car dealers.