The Role

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

Preferred Qualifications

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

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The Role:

As a Sr. Sales Engineer, you’ll partner closely with our LATAM region account teams to support enterprise customers and prospects in addressing their most pressing cybersecurity challenges. In this role, you’ll lead complex pilot engagements and guide the transition to successful onboarding of tailored solutions—ensuring strong outcomes and long-term customer success. The position requires a blend of cybersecurity expertise, technical engineering skills, analytical thinking, and strategic business acumen.

What You'll Do:

• Be a content creator, not just a consumer—drive the creation of new ideas, presentations, and technical approaches
• Engage directly with prospective clients to understand requirements, field technical questions, and deliver compelling product demos
• Plan and execute product proof of value (POV) engagements
• Develop and deliver sample use cases and analytical demo scenarios
• Document and maintain the technical sales process, ensuring clarity and consistency across the team
• Triage and resolve key analytical, technical, and operational challenges
• Drive user adoption across diverse use cases and customer environments
• Lead interactive, technical workshops to showcase product value

What You'll Bring:

• Ability to lead both technical and sales calls independently within 45–60 days
• Minimum 5 years' experience as a Sales Engineer or Intelligence Analyst/Officer
• Proven track record of success in a pre-sales role at a cybersecurity or threat intelligence organization
• Deep expertise in cybersecurity or threat intelligence, with hands-on or operational experience in at least one of the following areas:
• SOC/SIEM
• Vulnerability Management
• Incident Response / Red Team
• Threat Hunting / Threat Research
• OSINT or All-Source Intelligence
• Cyber Threat Intelligence (CTI)
• Strong communication and collaboration skills across technical and executive audiences
• Willingness to travel up to 30% (non-pandemic conditions)
• Relevant certifications (e.g., CISSP, Security+, CISM) preferred but not required

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Ubicación: Bogotá, Colombia (Modelo Híbrido)

Nota: Requerimos disponibilidad para asistir a la oficina 2 veces al mes para actividades de integración y gestión documental física.

Sobre el Rol

Como HR Intern, serás el soporte fundamental para que las operaciones diarias de Recursos Humanos en Bogotá funcionen sin fricciones. Este es un rol operativo con un fuerte enfoque en atención al cliente interno y aseguramiento de procesos (Compliance).

Serás el primer punto de contacto para nuestros Monks en temas de beneficios y políticas, asegurando que toda la documentación legal, migratoria y de salud ocupacional esté al día, bajo los más altos estándares de seguridad de la información.

Responsabilidades Clave

• Atención al cliente: Responder consultas internas sobre beneficios, programas de bienestar y políticas de la empresa con una actitud proactiva y resolutiva.
• Gestión Operativa de Novedades: Apoyar en el procesamiento de solicitudes de vacaciones, licencias y mantener los expedientes digitales de los empleados 100% actualizados.
• Compliance y Seguridad de Datos: Aplicar controles de acceso a información sensible, garantizando que los datos personales se manejen bajo estrictas normas de confidencialidad y apoyando en planes de recuperación de datos.
• Soporte Legal y Migratorio: Realizar seguimiento a procesos de visas y trámites de migración para talento internacional, además de gestionar la documentación necesaria para terminaciones de contrato.
• Seguridad y Salud en el Trabajo (SST): Apoyar los flujos de trabajo de SST, incluyendo la gestión de facturas de proveedores de salud y soporte administrativo en reuniones de comités (COPASST/Convivencia).
• Reporting Analítico: Preparar reportes periódicos (ej. estados de contratos por departamento) asegurando que la información sea precisa y se comparta solo con destinatarios autorizados.

¿Qué buscamos? (Tu perfil)

• Formación: Estudiante de niveles Técnico, Tecnológico o Universitario en Gestión Administrativa, Psicología, Ingeniería Industrial o áreas afines, con aval para iniciar práctica.
• Comunicación: Excelentes habilidades de comunicación verbal y escrita. El Inglés (Nivel B1 o superior) es un plus importante para navegar nuestros sistemas globales.
• Conocimiento Local: Entendimiento básico de la legislación laboral colombiana y prácticas generales de RR.HH.
• Dominio de Herramientas: Manejo fluido de Google Suite (Docs, Sheets, Drive, Slides).
• Atención al detalle: Rigurosidad extrema en el manejo de fechas y datos contractuales.

Discreción: Capacidad probada para manejar información altamente confidencial.

Servicio al Cliente: Disposición para ayudar y resolver dudas de los colaboradores de forma clara.

¿Qué ofrece Monks?

• Modalidad Híbrida: Flexibilidad para trabajar desde casa, con visitas estratégicas a la oficina en Bogotá (2 veces al mes).
• Experiencia en Compliance: Aprenderás cómo una multinacional de tecnología protege su información y cumple con normativas globales.
• Cultura Global: Exposición a procesos de una red creativa presente en más de 50 países.
• Crecimiento: Mentoría constante en un ambiente donde se valora la iniciativa y el orden.

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Technical Project Manager (Future Opportunities)

At Monks, we’re always excited to connect with professionals who want to make an impact at the intersection of technology and business. This posting is part of our effort to meet exceptional candidates for future Technical Project Manager openings.

In this role, you’ll be key to ensuring software projects are delivered successfully, aligning execution with business objectives and driving both technical and commercial excellence. You’ll bring structure to complexity, proactively manage risks, and make sure delivery outcomes stay on track — on time and on budget.

Key Responsibilities

Project Planning & Execution

• Develop detailed project plans, timelines, and milestones.

• Coordinate communication, documentation, and task management across teams.

• Ensure backlog, tickets, and release plans remain current and actionable.

Risk & Dependency Management

• Identify, track, and mitigate risks, dependencies, and blockers.

• Develop contingency plans and escalate critical issues early.

• Provide risk assessments and trade-off scenarios to guide leadership decisions.

Stakeholder Communication

• Maintain clear and consistent communication with product, engineering, QA, and external stakeholders.

• Deliver reports, dashboards, and updates tailored to technical and business audiences.

Financial Management

• Track and report project financials, including revenue, costs, and margins.

• Support invoicing accuracy and ensure alignment with delivery milestones.

• Monitor financial health of projects and recommend corrective actions where needed.

Change & Resource Management

• Manage scope changes while protecting core project goals.

• Balance competing priorities and allocate resources effectively in a fast-paced environment.

Qualifications

• Proven experience managing cross-functional technical projects from initiation to delivery.

• Strong understanding of Agile, Scrum, or Kanban lifecycles.

• Proficiency with project management tools (e.g., Jira, Confluence, Asana, Smartsheet).

• Strong financial acumen with ability to track margins, revenue, and project costs.

• Excellent written and verbal communication skills, able to adapt across technical and business stakeholders.

• English level: B2+ minimum.

Why Connect with Us?

As a Technical Project Manager at Monks, you’ll be the bridge between strategy and execution, ensuring projects deliver value and impact. By sharing your profile with us today, you’ll be among the first to hear when new opportunities in this role officially open.

Join us in shaping projects that combine operational rigor with innovation — and be part of a global team that thrives on collaboration, creativity, and excellence.

Position Summary

The Expense & Travel Analyst will be responsible for overseeing and coordinating the company’s Travel & Expense (T&E) processes through the Rydoo platform. This role ensures that employee expense reports are processed accurately, efficiently, and in compliance with company policies and local regulations. The Expense & Travel Analyst acts as the main point of contact for employees, Finance, and HR regarding expense-related matters and provides support on system usage, troubleshooting, and continuous process improvements.

Key Responsibilities

• Coordinate daily operations in the Rydoo expense management system, ensuring timely and accurate processing of employee expense claims.
• Review, validate, and approve/reject submitted expense reports according to company travel & expense policies.
• Provide guidance and support to employees on the correct use of Rydoo, company policies, and compliance requirements.
• Act as the liaison between Finance, HR, and employees for T&E-related inquiries.
• Monitor compliance with internal T&E policies and escalate issues when necessary.
• Assist with system administration tasks, including user management, updates, and configuration changes in Rydoo.
• Support Finance with reconciliation of expenses and reporting.
• Generate and analyze T&E reports to track trends, compliance, and cost-saving opportunities.
• Partner with Finance and Procurement to optimize T&E processes and propose automation or policy enhancements.
• Assist in training employees and onboarding new hires on Rydoo usage.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
• 1-2 years of experience in travel & expense management, accounts payable, or finance operations.
• Familiarity with T&E systems, preferably Rydoo (experience with Concur, SAP, or similar tools is a plus).
• Strong knowledge of corporate travel & expense policies and basic accounting principles.
• Proficiency in Excel and experience with ERP systems (NetSuite).
• Intermediate/advanced English (oral and written).
• Strong organizational skills, detail orientation, and ability to meet deadlines.

Core Competencies

• Analytical and problem-solving skills.
• Clear communication and customer service orientation.
• Ability to manage confidential information with integrity.
• Teamwork and cross-functional collaboration.
• Continuous improvement and adaptability to system/process changes.

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Procurement Analyst

Location: Colombia

About the Role

We are looking for a Procurement Analyst to optimize our supply chain and purchasing operations. This role is responsible for the entire acquisition cycle, ensuring that goods and services are obtained under the best conditions of price, quality, and delivery time. You will be a key player in identifying areas for improvement, implementing cost-reduction strategies, and ensuring full compliance with company policies and legal regulations.

Key Responsibilities

• Strategic Sourcing & Strategy: Evaluate current purchasing processes to identify improvements and implement new strategies to optimize efficiency and reduce costs.

• Acquisition Management: Manage the full procurement lifecycle, from identifying organizational needs to the final evaluation of received products.

• Supplier Negotiation: Negotiate directly with vendors to secure favorable terms, pricing, and delivery schedules.

• Data & System Integrity: Create and maintain the procurement database within the NetSuite platform, ensuring continuous evaluation of vendor performance.

• Compliance & Policy: Stay updated on legal regulations and ensure all purchasing activities adhere to established company policies and standards.

• Financial Coordination: Verify supplier invoices against contracts, monitor corporate credit card expenses, and coordinate with the accounting department to resolve discrepancies and ensure timely payments.

• Travel Management: Coordinate and manage all aspects of corporate travel, including flights, accommodation, and transportation bookings.

About You

Competencies

• Analytical Skills: Strong ability to interpret complex data and market trends to make informed purchasing decisions.

• Negotiation: Proven skills in negotiating terms and conditions to secure the best value.

• Attention to Detail: Meticulous approach to documentation, data entry, and invoice verification.

• Organization: Exceptional ability to manage multiple projects, travel logistics, and tight deadlines simultaneously.

• Communication: Effective written and verbal communication skills to manage relationships with stakeholders and suppliers.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, International Business, Finance, or a related field.

• Experience: 2–3 years of previous experience in procurement, purchasing, or supply chain roles.

• Technical Knowledge: Familiarity with ERP systems, specifically Oracle NetSuite (SAP or similar tools are beneficial).

• Language: English proficiency at a B2+ level is required for effective collaboration within our global structure.

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.

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Product Designer

Location: Remote from Colombia

Monks Technology Services is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Product Designer, you’ll lead the design and evolution of a high-impact macOS application for one of our clients. You will be the primary design owner, translating high-level client goals and complex business requirements into elegant, scalable, macOS-native product experiences that meet a high bar for quality, usability, and craft.

Responsibilities

• Translate high-level client goals into concrete, actionable design strategies and detailed macOS-native interfaces
• Lead the end-to-end design lifecycle, from discovery and wireframing through high-fidelity UI and implementation-ready specifications
• Own design execution from concept to launch, self-directing daily workflow and priorities with minimal oversight
• Build and maintain robust, scalable design systems, including documented component libraries and modern Figma/Sketch workflows
• Design polished, premium-feeling interfaces for complex workflows, with strong attention to typography, layout, interaction, and motion
• Document complex interactions and final design specifications clearly for client engineering teams
• Collaborate directly with client stakeholders, product teams, and engineering partners to align on priorities, constraints, and execution
• Maintain consistency and quality across product experiences in a way that reflects Monks Technology Services standards
• Other duties as assigned

About You

Qualifications & Skills

• 7+ years of relevant product design experience, with a strong focus on UI for applications featuring complex interactions and dense workflows
• Proven experience designing for SaaS platforms and translating technical requirements into simplified, user-friendly experiences
• Expert-level proficiency in Sketch and Figma, with strong mastery of Sketch highly preferred for this engagement
• Demonstrated ability to design, build, and implement sophisticated design systems that support long-term product scale
• Strong technical acumen, including an understanding of desktop software constraints and macOS-native interaction patterns
• Exceptional craft in typography, layout, interaction design, and motion design
• Highly meticulous approach to design documentation, specifications, and feature handoffs
• Ability to operate autonomously in a client-facing environment and drive projects forward with minimal oversight
• Strong communication skills, with the ability to explain design decisions clearly to product, engineering, and client stakeholders
• Experience prototyping native interactions in Xcode/SwiftUI, or using tools such as Principle or Flinto, is a plus
• A dedicated interest in UI component architecture and design system governance is a plus

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Product Designer

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Product Designer, you’ll lead end-to-end design for enterprise-scale, customer-facing digital products—bringing clarity to complex problem spaces and delivering consistent, user-centered experiences across applications and platforms. You’ll collaborate closely with client stakeholders and internal teams to define, discover, and design solutions that balance business goals, user needs, and scalable design systems.

Responsibilities

• Own end-to-end product design for customer-oriented applications and platforms
• Facilitate strategic sessions and working workshops with stakeholders and client peers to align on goals, needs, and direction
• Design intuitive, visually compelling, and scalable UI/UX solutions grounded in best practices and user/business insights
• Collaborate cross-functionally with product managers, developers, and other designers to ensure consistency and preserve design intent through delivery
• Make confident, strategic design decisions and clearly communicate rationale, tradeoffs, and recommendations across teams and contexts
• Other duties as assigned

About You

Qualifications & Skills

• 4+ years of relevant work experience in Product Design
• Strong portfolio demonstrating consumer-oriented product and app design
• Proficiency with modern design tools, including Figma
• Strong UI and UX skills, including ability to translate insights and data into effective user experiences
• Experience operating independently with minimal oversight while contributing effectively within a collaborative team environment
• Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers
• Strategic mindset with comfort navigating ambiguity, asking the right questions, and uncovering underlying needs
• Experience working in high-tech environments and within the complexities of large organizations
• Nice to have: experience working with agile product teams

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment

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#LI-PC1

#LI-Remote

Senior Mobile Engineer, iOS (Swift)

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Mobile Engineer, iOS (Swift), you’ll help design, build, and maintain high-quality iOS applications that deliver reliable, performant mobile experiences. You’ll work closely with cross-functional teams to implement new features, improve app stability and usability, and support technical decisions that align with product goals and elevate the user experience.

Responsibilities

• Develop, test, and maintain efficient Swift-based applications for iOS devices
• Collaborate with designers, product managers, and engineers to implement and refine new features
• Ensure app performance, stability, and usability across a range of iOS devices and OS versions
• Participate in code reviews and contribute to high code quality and engineering best practices
• Debug and resolve technical issues and bugs during development and testing
• Stay current with the evolving iOS ecosystem and introduce relevant improvements into the codebase
• Support architectural discussions and contribute to technical decision-making
• Take ownership of assigned features and tasks while working independently and collaboratively
• Contribute to release planning, bug fixing, and feature development cycles in an Agile environment
• Mentor junior engineers and collaborate effectively with cross-functional teams and technical leads
• Other duties as assigned

About You

Qualifications & Skills

• 5+ years of relevant mobile engineering experience, with strong focus on iOS development
• Strong proficiency in Swift for building iOS applications
• Solid understanding of iOS frameworks, including UIKit, SwiftUI, and Core Data
• Experience with mobile architecture patterns such as MVC and MVVM; exposure to Clean Architecture is a plus
• Experience building reliable iOS apps with offline support
• Practical experience integrating APIs, including REST and/or GraphQL
• Comfort writing unit and UI tests using XCTest or similar tools
• Familiarity with performance analysis and debugging tools such as Instruments
• Experience with the App Store release process and CI/CD workflows
• Good understanding of mobile security best practices, including secure storage and authentication
• Experience with version control, deployment workflows, and release management
• Strong communication and collaboration skills with technical and non-technical stakeholders
• Experience working within Agile methodologies
• Ability to define deliverables, clarify project scope, and contribute to team planning
• Collaborative mindset with the ability to mentor junior engineers

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status,

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Senior Product Designer

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Product Designer, you’ll lead end-to-end design for enterprise-scale, customer-facing digital products—bringing clarity to complex problem spaces and delivering consistent, user-centered experiences across applications and platforms. You’ll collaborate closely with client stakeholders and internal teams to define, discover, and design solutions that balance business goals, user needs, and scalable design systems.

Responsibilities

• Own end-to-end product design for customer-oriented applications and platforms
• Facilitate strategic sessions and working workshops with stakeholders and client peers to align on goals, needs, and direction
• Design intuitive, visually compelling, and scalable UI/UX solutions grounded in best practices and user/business insights
• Collaborate cross-functionally with product managers, developers, and other designers to ensure consistency and preserve design intent through delivery
• Make confident, strategic design decisions and clearly communicate rationale, tradeoffs, and recommendations across teams and contexts
• Other duties as assigned

About You

Qualifications & Skills

• 8+ years of relevant work experience in Product Design
• Strong portfolio demonstrating consumer-oriented product and app design
• Proficiency with modern design tools, including Figma
• Strong UI and UX skills, including ability to translate insights and data into effective user experiences
• Experience operating independently with minimal oversight while contributing effectively within a collaborative team environment
• Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers
• Strategic mindset with comfort navigating ambiguity, asking the right questions, and uncovering underlying needs
• Experience working in high-tech environments and within the complexities of large organizations
• Nice to have: experience working with agile product teams

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment

#LI-Remote 

#LI-PC1 

Cloud Azure Security Engineer

Location: Colombia

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Cloud Azure Security Engineer, you’ll help secure cloud environments by designing, implementing, and maintaining security solutions across Azure infrastructure, applications, and data. You’ll work closely with cross-functional teams to assess risk, strengthen cloud security posture, and support clients in adopting scalable, compliant, and resilient security practices.

Responsibilities

• Assess the security posture of Microsoft Azure environments to identify vulnerabilities, misconfigurations, and compliance gaps
• Design, implement, and maintain cloud security controls and protective measures across infrastructure, applications, and data
• Develop and maintain security policies, standards, and procedures aligned with regulatory requirements and organizational goals
• Collaborate with stakeholders to translate business needs into actionable cloud security controls
• Conduct regular security audits, reviews, and assessments to validate adherence to established policies
• Provide guidance to engineering and operations teams on security best practices and remediation strategies
• Support the implementation and management of Azure-native security services such as Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, and Azure Active Directory
• Automate security processes and controls using tools and scripting languages such as Terraform, GitHub Actions, PowerShell, Python, and Azure CLI
• Monitor emerging threats, vulnerabilities, and industry trends in cloud security and incorporate findings into security practices
• Participate in incident response efforts and assist in the investigation and resolution of security incidents
• Other duties as assigned

About You

Qualifications & Skills

• 2+ years of relevant work experience in cloud security engineering with a focus on Microsoft Azure
• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred
• Strong knowledge of Azure security services including Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, and Azure Active Directory
• Experience with Terraform, GitHub Actions, and containerized environments
• Hands-on scripting and automation experience using PowerShell, Python, and/or Azure CLI
• Solid understanding of network security, encryption, identity and access management, and cloud security best practices
• Familiarity with implementing and managing security control policies in Azure environments
• Relevant certifications such as Microsoft Certified: Azure Security Engineer Associate, CCSP, or similar are preferred
• Strong problem-solving skills with the ability to work independently and collaboratively in a fast-paced environment
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders
• English proficiency at B2 level

.Monks Technology Services

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#LI-Remote

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring an Associate Compensation & Benefits Director to be responsible for the execution and administration of PMG’s international compensation and benefit plans and programs.

In this role you will be responsible for conducting analysis and interpretation related to the organization’s compensation and benefits programs for region. Supporting international salary survey participation including job matching and competitive benchmarking as well as benefit plan benchmarking. Partnering closely with HR Business Partners, Talent Acquisition, Finance, Legal, and Business Leaders to ensure market competitiveness, internal equity, and compliance across all geographies.

You will also support annual compensation (merit/promotion and bonus) planning process and all international benefit plan management and administration, including benefit plan design benchmarking and broker management.

Main Duties & Responsibilities:

• Member of the global Total Reward team while managing regional compensation and benefits matters in support of the business and local/regional HR Business Partners

Compensation Management

• Participates in annual salary administration programs, including salary grade and structure maintenance & creation
• Provides data analytics for the maintenance and development of incentive or salary increase budgets
• Participates in administration of annual incentive, and/or salary increase programs
• Conducts market benchmarking analysis to determine competitive positioning of the organizations jobs and pay programs
• Evaluates the organizations job descriptions, providing feedback and consulting to the business as needed
• Participates and manages salary surveys by matching PMG jobs to available salary surveys reference jobs and provides organizational data to these survey providers
• Lead the gender pay gap reporting process (as they become applicable… i.e. UK, France)
• Ensures HR systems are configured/maintained in a way that support overall compensation priorities and policy

Benefits Management

• Supports the development of international benefits strategy and oversee the implementation of such, ensuring the benefits offering is strategically aligned with the business, competitively attractive to employees and is cost effective
• Maintain inventory of all benefit plans and policy documents per country/business unit, including renewal dates, and tracking of costs
• Manage annual carrier/policy renewal process, working with brokers and vendors on contract negotiations and initiating periodic market reviews to ensure benefits are secured on the most competitive terms
• Partner with HR and the applicable business to assess, recommend and establish appropriate market level of benefits when PMG establishes operations in new countries and/or upon acquisition of new companies
• Lead the administration of pension schemes
• Point of contact for incoming benefits related invoices (liaison with Finance for invoice processing)
• Build external relationships and participate in international benefit surveys to ensure PMG remains aware of what other companies are doing in the competitive market
• Partner with field HR to handle employee questions and assist with processes such as leave of absence, sickness, and accidents
• Coordinate with legal team, HR team and outside counsel on immigration matters

General Responsibilities

• Partners with HRIS for ongoing data integrity checks
• Produces HR Metrics related to compensation and offer insights to the Business and HR Teams
• Provides guidance, coaching, mentoring and training to HR Business Partners on compensation-related issues
• Provides input on compensation policy and procedure creation
• Generate compensation metrics and provide analysis and recommendations based on them
• Lead and/or participates in HR and Total Reward projects
• Supports US and Global compensation matters as needed

Minimum Education & Experience:

Bachelor's degree in a related major and 12 or more years of compensation and benefits experience within mature international organizations. Experience working across different countries and general understanding of process, payroll and labor law differences.

Expertise in messaging to support compensation and benefit programs that are aimed at leadership and employees.

Preferred Education & Experience:

• Experience in Life Sciences, Pharmaceutical or other industry directly related to one of PMG’s service lines.
• Experience with PayFactors and SAP/SuccessFactors HRMS a plus.
• Experience matching jobs, as well as designing and developing a salary grade structures.
• Has worked with short term incentive plans and/or sales plans.

Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.

Knowledge, Skills, and Competencies:

• Bias for Action & Ownership: Is a “self-starter”. Proactively identifies issues; takes end-to-end accountability for outcomes
• Advanced proficiency with market pricing, survey methodology, salary structures, regression analysis, and data modeling
• Solid understanding of global regulatory environments and pay transparency legislation
• Good understanding of different cultures (both business as well as country) and demonstrates an appreciation of cultural diversity, with sensitivity to differences in attitudes and norms
• Data Analytics & Storytelling: Translates data into insights and executive-ready narratives
• Influence Without Authority: Shapes outcomes across HR, Finance, Legal, and business leaders through credibility and relationships
• Strategic Thinking & Execution: Operates at both 30,000 ft and ground level; delivers polished programs on time
• Stakeholder Management & Communication: Tailors messages to diverse audiences; simplifies complexity
• Change Leadership & Enablement: Drives adoption of new frameworks and practices through training, playbooks, and clear guidance
• Project Management Excellence: Demonstrates ability to plan, organize, and execute complex global compensation projects. Effectively manages timelines, resources, and stakeholders; communicates progress clearly; and ensures successful delivery of initiatives within scope, budget, and quality standards

#LI-AG2 #LI-REMOTE

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring an Associate Compensation & Benefits Director to be responsible for the execution and administration of PMG’s international compensation and benefit plans and programs.

In this role you will be responsible for conducting analysis and interpretation related to the organization’s compensation and benefits programs for region. Supporting international salary survey participation including job matching and competitive benchmarking as well as benefit plan benchmarking. Partnering closely with HR Business Partners, Talent Acquisition, Finance, Legal, and Business Leaders to ensure market competitiveness, internal equity, and compliance across all geographies.

You will also support annual compensation (merit/promotion and bonus) planning process and all international benefit plan management and administration, including benefit plan design benchmarking and broker management.

Main Duties & Responsibilities:

• Member of the global Total Reward team while managing regional compensation and benefits matters in support of the business and local/regional HR Business Partners

Compensation Management

• Participates in annual salary administration programs, including salary grade and structure maintenance & creation
• Provides data analytics for the maintenance and development of incentive or salary increase budgets
• Participates in administration of annual incentive, and/or salary increase programs
• Conducts market benchmarking analysis to determine competitive positioning of the organizations jobs and pay programs
• Evaluates the organizations job descriptions, providing feedback and consulting to the business as needed
• Participates and manages salary surveys by matching PMG jobs to available salary surveys reference jobs and provides organizational data to these survey providers
• Lead the gender pay gap reporting process (as they become applicable… i.e. UK, France)
• Ensures HR systems are configured/maintained in a way that support overall compensation priorities and policy

Benefits Management

• Supports the development of international benefits strategy and oversee the implementation of such, ensuring the benefits offering is strategically aligned with the business, competitively attractive to employees and is cost effective
• Maintain inventory of all benefit plans and policy documents per country/business unit, including renewal dates, and tracking of costs
• Manage annual carrier/policy renewal process, working with brokers and vendors on contract negotiations and initiating periodic market reviews to ensure benefits are secured on the most competitive terms
• Partner with HR and the applicable business to assess, recommend and establish appropriate market level of benefits when PMG establishes operations in new countries and/or upon acquisition of new companies
• Lead the administration of pension schemes
• Point of contact for incoming benefits related invoices (liaison with Finance for invoice processing)
• Build external relationships and participate in international benefit surveys to ensure PMG remains aware of what other companies are doing in the competitive market
• Partner with field HR to handle employee questions and assist with processes such as leave of absence, sickness, and accidents
• Coordinate with legal team, HR team and outside counsel on immigration matters

General Responsibilities

• Partners with HRIS for ongoing data integrity checks
• Produces HR Metrics related to compensation and offer insights to the Business and HR Teams
• Provides guidance, coaching, mentoring and training to HR Business Partners on compensation-related issues
• Provides input on compensation policy and procedure creation
• Generate compensation metrics and provide analysis and recommendations based on them
• Lead and/or participates in HR and Total Reward projects
• Supports US and Global compensation matters as needed

Minimum Education & Experience:

Bachelor's degree in a related major and 12 or more years of compensation and benefits experience within mature international organizations. Experience working across different countries and general understanding of process, payroll and labor law differences.

Expertise in messaging to support compensation and benefit programs that are aimed at leadership and employees.

Preferred Education & Experience:

• Experience in Life Sciences, Pharmaceutical or other industry directly related to one of PMG’s service lines.
• Experience with PayFactors and SAP/SuccessFactors HRMS a plus.
• Experience matching jobs, as well as designing and developing a salary grade structures.
• Has worked with short term incentive plans and/or sales plans.

Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.

Knowledge, Skills, and Competencies:

• Bias for Action & Ownership: Is a “self-starter”. Proactively identifies issues; takes end-to-end accountability for outcomes
• Advanced proficiency with market pricing, survey methodology, salary structures, regression analysis, and data modeling
• Solid understanding of global regulatory environments and pay transparency legislation
• Good understanding of different cultures (both business as well as country) and demonstrates an appreciation of cultural diversity, with sensitivity to differences in attitudes and norms
• Data Analytics & Storytelling: Translates data into insights and executive-ready narratives
• Influence Without Authority: Shapes outcomes across HR, Finance, Legal, and business leaders through credibility and relationships
• Strategic Thinking & Execution: Operates at both 30,000 ft and ground level; delivers polished programs on time
• Stakeholder Management & Communication: Tailors messages to diverse audiences; simplifies complexity
• Change Leadership & Enablement: Drives adoption of new frameworks and practices through training, playbooks, and clear guidance
• Project Management Excellence: Demonstrates ability to plan, organize, and execute complex global compensation projects. Effectively manages timelines, resources, and stakeholders; communicates progress clearly; and ensures successful delivery of initiatives within scope, budget, and quality standards

#LI-AG2 #LI-REMOTE

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As we establish and scale our presence in Brazil, you’ll lead all sales efforts in one of our most dynamic and high-growth markets.

Brazil represents a major opportunity for HubSpot as our LATAM business accelerates. We’re evolving beyond traditional software into a more agentic, AI-powered customer platform that is reshaping how businesses grow. 

In this role, you’ll define and execute our go-to-market strategy, lead teams through rapid growth and change, and build a high-performing, inclusive sales organization that delivers strong customer outcomes and predictable revenue. As HubSpot opens our Brazil entity later this year, you will operate as both a builder and a leader - setting direction, scaling the team, and driving execution in a dynamic, high-impact environment.

What You’ll Do

• Lead and scale HubSpot’s sales organization in Brazil, setting clear vision, direction, and measurable goals.
• Define and execute a localized go-to-market strategy aligned with HubSpot’s global growth priorities.
• Drive predictable revenue growth through strong pipeline management, accurate forecasting, and operational discipline.
• Be a visible change agent for HubSpot’s agentic, AI-powered customer platform, setting a clear, non-negotiable standard that your teams rigorously leverage our internal AI toolkit in every stage of the sales motion.
• Lead the organization through growth and transformation, providing clarity and direction as strategies evolve.
• Hire, develop, and retain high-performing leaders and individual contributors through strong coaching and succession planning.
• Partner cross-functionally with Marketing, Customer Success, RevOps, Enablement, and Partners to align acquisition, retention, and expansion efforts.
• Build and expand strategic relationships with customers and partners to strengthen HubSpot’s presence in Brazil.
• Foster a culture of accountability, inclusion, and continuous improvement that enables teams to perform at their best.
• Use data, market insights, and customer feedback to continuously refine strategy and unlock new growth opportunities.

What You’ll Bring

Required Qualifications

• Proven experience leading and scaling sales organizations in a SaaS or technology environment.
• Demonstrated success hiring, developing, and leading high-performing sales leaders.
• Strong track record of driving consistent, predictable revenue growth.
• Proven track record as a change agent who drives high adoption of new tools and ways of working (ideally AI or automation), setting clear standards and holding teams accountable to them.
• Deep understanding of the Brazilian market and B2B sales landscape.
• Data-driven leadership approach with strong forecasting and performance management discipline.
• Experience leading teams through periods of change, growth, or go-to-market transformation.
• Ability to influence cross-functional stakeholders in a global, matrixed environment.
• Professional fluency in Portuguese and English.

Nice-to-Have Qualifications

• Experience building or scaling a new market, region, or office from early stages.
• Experience selling AI-powered or platform-based solutions.
• Familiarity with partner-led or ecosystem-driven growth strategies.

Job Summary

The Senior Analyst, Compensation and Analytics is responsible for supporting the design, analysis, and administration of compensation and incentive programs across the organization. This role plays a critical part in ensuring compensation plans are data-driven, competitive, equitable, and aligned with business performance—particularly Annual Recurring Revenue (ARR). The position partners closely with HR, Finance, and Sales to support annual operating planning, compensation forecasting, and performance-based payout analysis, enabling informed decision-making and effective compensation governance.

Roles & Responsibilities

• Perform advanced compensation analyses, including statistical analysis and data mining, to identify trends, risks, and opportunities
• Track, analyze, and report compensation payouts relative to plan performance and ARR attainment
• Develop, maintain, and optimize relational data models to support comprehensive compensation analytics and reporting
• Prepare regular and ad-hoc compensation reports and dashboards using Excel (Power Query, Power Pivot) and Power BI for senior leadership
• Support annual operating planning processes related to sales compensation design and modeling
• Conduct market benchmarking and salary survey analysis to ensure internal compensation remains competitive and market-aligned
• Provide data-driven recommendations on compensation structures, incentive plans, and program enhancements
• Assist in the design, evaluation, and administration of compensation and incentive programs
• Support the development and maintenance of compensation policies, procedures, and governance standards
• Ensure compliance with applicable legal and regulatory requirements and support compensation-related audits
• Partner cross-functionally with HR, Finance, and Sales on budgeting, forecasting, and compensation strategy initiatives
• Develop clear communication materials and support training for managers on compensation programs and changes
• Serve as a subject-matter resource for compensation-related inquiries from employees and managers

Required Qualifications

• Bachelor’s degree in Analytics, Finance, Business Administration, Statistics, or a related field
• Minimum of 3 years of experience in compensation analysis, data analytics, or a related analytical role
• Experience tracking and reporting compensation payouts against performance metrics, including ARR
• Advanced proficiency in Microsoft Excel, including Power Query, Power Pivot, and relational data modeling
• Experience using Power BI or similar visualization tools for executive-level reporting
• Working knowledge of statistical analysis tools (R, Python, SAS) and SQL for large data sets
• Strong understanding of compensation principles, incentive design, and market benchmarking practices
• Ability to analyze complex datasets and translate findings into actionable business recommendations
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously
• High level of integrity and confidentiality when handling sensitive compensation data

Preferred Qualifications

• Experience supporting sales compensation programs and incentive plan design in a SaaS or ARR-driven environment
• Familiarity with HRIS and compensation management systems
• Exposure to compensation audits, policy development, or regulatory compliance activities
• Demonstrated experience supporting cross-functional initiatives with Finance, HR, and Sales leadership
• Strong presentation and communication skills with experience delivering insights to senior stakeholders
• Demonstrated adaptability and willingness to learn new analytical tools and technologies

Lead People Partner - People Partners & Investigations Team

Role Summary

The Lead People Partner (Hub 6) role represents the highest level on the People Partner craft track. This role is designed for experienced People Partners who operate with strong judgment, autonomy, and influence — and who are ready to scale impact beyond individual execution.

Lead People Partners own complex, ambiguous people challenges, influence director- and senior director–level decisions, and act as multipliers for the broader People Partner team. They play a critical role in shaping how people programs land in the business, surfacing insights that inform strategy, and improving how work gets done at scale.

This role is a key stepping stone toward Principal / Business Partner roles (Hub 7+) and broader people leadership paths.

What You’ll Do

Strategic Influence & Business Impact

• Influence director- and senior director–level leaders on talent, performance, org health, and workforce decisions.
• Bring on-the-ground context, pattern recognition, and sound judgment into leadership conversations — not just execution updates.
• Translate people insights into clear recommendations that shape decisions and prevent downstream risk.
• Act as a trusted advisor in complex, sensitive, or high-impact people situations.

Ownership of Ambiguous, High-Impact Work

• Own end-to-end people problems where there is no clear playbook — balancing fairness, business impact, and employee experience.
• Lead or co-lead complex initiatives (e.g., talent lifecycle programs, org design work, change efforts) with multiple stakeholders.
• Proactively identify gaps, risks, or inefficiencies and drive improvements without being asked.

Scaling Impact Through Systems & Partnerships

• Act as a Program Partner or SME for key COE-led initiatives (e.g., Annual Cycle, Promotions, ACR, Leadership Development).
• Partner deeply with People Business Partners, COEs, People Operations, and Investigations to ensure scalable, consistent delivery.
• Improve how work gets done by strengthening swim lanes, handoffs, and operating norms.
• Help embed ServiceNow, AI tools, and repeatable processes that reduce manual work and increase reliability.

Leadership Without Direct Authority

• Serve as a thought partner, mentor, and informal leader to other People Partners.
• Share learnings, patterns, and best practices to raise the bar across the team.
• Model strong judgment, prioritization, and “learn in the open” behaviors.
• Contribute to defining what “great” looks like for the People Partner role as it continues to evolve.

What Success Looks Like

• Leaders act on your recommendations and seek your perspective early.
• You are trusted to handle the most complex, ambiguous people challenges.
• Your work creates leverage — improving outcomes not just for your client group, but across teams or programs.
• Systems, tools, or processes are better because you influenced or improved them.
• Other People Partners look to you as a source of clarity, judgment, and expertise.

What This Role Is (and Is Not)

This role is:

• A craft-track leadership role focused on influence, scale, and judgment
• A bridge between execution-focused People Partner work and Principal-level business partnership
• Designed to grow strategic depth and leadership capability

Experience & Capabilities

Required Experience

• 8+ years of HR / People Partner experience, ideally in a high-growth, global tech environment.
• Experience working with businesses headquartered in or based in Brazil
• Spanish and English fluency required.  Preferred fluency in Portuguese.
• Demonstrated success supporting senior leaders (Director / Sr. Director level).
• Deep experience across the talent lifecycle (performance, promotions, org health, ER, change).
• Strong comfort operating in ambiguity and navigating competing priorities.

Core Capabilities

• Judgment & Integrity: Makes sound, balanced decisions in complex and sensitive situations.
• Influence & Trust: Builds credibility quickly and influences without formal authority.
• Systems Thinking: Sees patterns, identifies root causes, and improves how work scales.
• Partnership: Works seamlessly with PBPs, COEs, People Ops, and Legal.
• Adaptability: Thrives in change, learns quickly, and helps others do the same.
• AI & Automation Mindset: Uses tools responsibly to reduce admin burden and increase impact.

HubSpot Careers: Sales Account Executive (Inbound Growth Specialist)

In this role, you’ll get to:

• Position the value of HubSpot’s software and the Inbound methodology, focusing on companies primarily between 200-2000 employees
• Educate and guide prospects through the buyer’s journey to help them learn how HubSpot can grow their business
• Manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
• Dissect and qualify prospects’ business goals to determine if HubSpot can be a strategic investment for their business’ growth
• Close business with new and existing customers at or above quota level
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

We are looking for people who:

• Have a minimum of 5 or more years of managing a full sales cycle (prospecting to close) as an Account Executive (excluding BDR experienceses)
• Experience in SaaS industry is required
• Are Top Producers in their current role
• Have experience with product demos in their current role
• Have experience handling a high volume of accounts and deals closed a month or quarter
• Have experience in value based selling (i.e. The Challenger Sale)
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve themProficient (Fluent) English level.

POS-P336

NOTE: We want to emphasize that the position you are applying for is an evergreen position, which means we open several positions throughout the year and we consistently hire for it to ensure we have the best talent on board. While you might not receive an immediate response to your application, rest assured that we keep all applications on file and thoroughly review them when new openings become available. Your interest in joining us is highly valued, and we look forward to connecting with you when a suitable opportunity arises.

As a Corporate Account Executive for the Mexican territory, you will be in charge of a complete sales process, from identifying a lead to closing new clients across all Mexico. You will benefit from inbound leads to identify opportunities. You will run online demos of the HubSpot software and successfully sell the HubSpot value proposition. This role allows the option to work remotely, from the office, or in a hybrid model. You must be fluent in Spanish and English to be considered for this role.
In this role, you’ll get to:

In this role, you’ll get to:

• Position the value of HubSpot’s software and the Inbound methodology, focusing on companies primarily between 200-2000 employees
• Educate and guide prospects through the buyer’s journey to help them learn how HubSpot can grow their business
• Manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
• Dissect and qualify prospects’ business goals to determine if HubSpot can be a strategic investment for their business’ growth
• Close business with new and existing customers at or above quota level
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

We are looking for people who:

• Have a minimum of 5 or more years of managing a full sales cycle (prospecting to close) as an Account Executive (excluding BDR, Partners, SDR experiences)
• Experience in sales within the Mexican market is required for this role.
• Experience in SaaS industry is required
• Are Top Producers in their current role
• Have experience with product demos in their current role
• Have experience handling a high volume of accounts and deals closed a month or quarter
• Have experience in value based selling (i.e. The Challenger Sale)
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them
• Proficient (Fluent) English level.

Trilingual Customer Support Specialist

*Your CV must be submitted in English in order to be considered*

*Must be fluent in Portuguese, English & Spanish - *ADVANCED PORTUGUESE FLUENCY IS ABSOLUTELY REQUIRED as you will be supporting Portuguese-speaking customers in this position*

*Must have a stable internet connection*

As a Customer Support Specialist, you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, a variety of tools within HubSpot. You will strive to deliver a human centered, helpful and consultative Support experience through creative problem-solving, thoughtful communication & tailored solution design that solves roadblocks and puts customers back on track to achieving their key business outcomes.

In this role, you will:

• Communicate with customers via  phone, live chat, and e-mail, to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries
• Apply troubleshooting frameworks to test, recreate, and investigate technical queries to remove barriers and help customers get back on track as quickly as possible. 
• Identify and diagnose software issues to fix and improve the product experience for our customers
• Utilize the full potential of internal resources and tools to learn and adapt to a growing product and a fast-changing industry.
• Apply business acumen in customer interactions to proactively identify opportunities to grow their business, through the usage of our software, and convert those opportunities into leads for Sales 
• Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, working with customers with their overall HubSpot experience in mind that grow their businesses better. 
• Collaborate within HubSpot (with teams such as Customer Success and Product) to retain and grow customers on our platform
• Be a role model and a trusted advisor by showcasing HubSpot values and a customer centric approach in every customer interaction.
  

We are looking for people who:

• Are fluent in Portuguese, English & Spanish - *ADVANCED PORTUGUESE FLUENCY IS ABSOLUTELY REQUIRED as you will be supporting Portuguese-speaking customers in this position*.
• Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
• Are performance oriented and demonstrate a strong customer first mentality by providing high quality service to a consistent number of customers daily
• Thrive in a dynamic and collaborative environment and are comfortable with change, ambiguity, working autonomously and using good judgment to make decisions that solve for the customer. 
• Are seeking to receive regular feedback and coaching to help you develop competencies relevant to make you successful in the role
• Are able to understand and utilize documented knowledge, as well as  utilize current and emerging technologies to provide best in class support.
• Are motivated by building technical skills, and acquiring in-depth knowledge about our product and related technical concepts
• Embody our HEART values and add to our company culture
• Work varied weekday shifts from 7:00 am to 8:00pm Colombian time, with possible weekends shifts. Overtime and holiday shifts are optional, and shift subject to change based on business need.

What onboarding/this job looks like:

• First 5 days: Get to know HubSpot as a company, working environment, and tool. Set up your accounts and learn all about your new workplace.
• 30 days: Learn the ins and outs of how the support team operates. Take practice and real customer cases, and sharpen the point on your troubleshooting. Get to know your teammates and team leads.
• 90 days: Deepen your expertise and learn about our various channels of communication.
• 180 days and beyond: You’re ready to fly on your own. You still have plenty of support but your independence will be shining.

Skills and Experience:

• Motivated by customer-facing interaction. You have a chance to talk to people who are very excited about working with HubSpot tools, and it can be very rewarding to team up with them.
• A curiosity for technical deep-diving and troubleshooting. We don’t always have the answers right away, so you need to enjoy discovering them!
• Solid communication and writing skills. We need to be quick, clear, concise, and friendly. We want to get our customers back to work in a jiffy, and have a good time doing it.
• Time management and organization. There are lots of moving parts and it is important to pay attention to the right ones at the right time.
• A desire to learn and grow. Constant change and growth are the only thing you can count on in this industry. This is exciting if you are open to it.
• An interest in, or understanding of, basic Internet and information technology. You don’t need to be a master of coding web applications, but the more you understand, the simpler it will be to determine outcomes for our customers. You’ll be using online tools all day long, so familiarity with Google Suite, JIRA, Chrome developer tools, and others would be nice to have, but not necessary. We’ll teach you all you need to know!

Role Summary

To achieve our mission to enable remote employment globally, we need to build a world-class product experience backed by our core Payments platform that is seamless, convenient, and reliable for our customers. We face new and exciting challenges every day and need your help to solve them. We are seeking a Legal Counsel – Employment to provide comprehensive legal guidance and support on various matters related to employee management.

The Legal Counsel - Employment (LATAM) will be reporting to the Director Global Employment and Workforce and would be a critical role in leading the labour & employment laws charter for Payoneer and WFM entities in the LATAM regions.

Prior Argentina employment law experience is mandatory. Exposure to other LATAM jurisdictions is a strong advantage.

Location – Buenos Aires, Sao Paulo or Mexico

What you’ll do

· Provide high-quality, practical employment law advice across the full employee lifecycle in Argentina, with the ability to support broader LATAM matters where relevant.

· Acting as the regional lead and subject matter expert for the region.

· Lead and support employee relations matters, including terminations, separations, disciplinary processes, and performance-related actions, ensuring risk-aligned outcomes.

· Advise on labour contracting and subcontracting compliance, ensuring ongoing adherence to regional regulatory requirements.

· Draft, review, and refine employment documentation, including employment agreements, separation and mutual termination letters, transfer/relocation documents, full and final settlement letters, and statutory HR policies.

· Contribute to the development and implementation of employment, HR, compensation, and workforce-structuring policies that align with local laws and business needs.

· Stay ahead of legal and regulatory changes across national and local employment laws, and translate updates into actionable guidance for internal stakeholders and clients.

· Collaborate closely with HR Ops, Payroll, Sales, GTM, Finance, and other internal teams to deliver coordinated, commercially aligned legal solutions.

· Support compensation and benefits reviews, ensuring alignment with statutory standards and market practices.

· Conduct legal research and prepare clear, business-friendly analysis on employment and labor law issues.

· Deliver training and guidance to internal teams and clients on employment law compliance, risk mitigation, and best practices.

· Support individual and large-scale workforce transitions, reorganisations, and restructuring, ensuring compliance with all legal requirements and documentation standards

Who you are 

· You hold a Bachelor’s degree in Law; a Master’s or LLM is an added advantage.

· You bring 5–6 years of hands-on experience in Argentinian employment and labor law. Experience supporting other LATAM jurisdictions is a strong plus.

· You have deep knowledge of Argentinian labor laws, regulations, case trends, and practical market practices.

· You understand the legal nuances of hiring, employee lifecycle management, workforce transitions, and separations.

· You have strong drafting skills and are experienced in preparing and reviewing employment agreements, HR policies, separation documentation, and related employment artefacts.

· You possess excellent analytical, research, and problem-solving abilities, with the ability to translate legal requirements into practical, business-aligned guidance.

· You communicate legal concepts clearly and confidently, partnering effectively with HR, business teams, and leadership.

· You can work independently, manage multiple matters simultaneously, and operate with sound judgment in fast-moving environments.

· Able to manage high volume case load.

· You have strong attention to detail, reliability, and a commitment to accuracy and compliance.

· You are proactive, adaptable, and comfortable navigating evolving laws, regulations, and business needs.

· Able to think outside of the box and interpret the law.

#LI-AG3

What you'll do

We're looking for a Key Account Manager to strengthen our presence in Bogotá by owning the full customer lifecycle for strategic clients. You’ll represent Clara at the frontlines of client relationships—building trust with decision-makers, driving adoption, and identifying growth opportunities. Your work will be central to positioning Clara as the #1 spend management solution for enterprise customers in Colombia.

In this role, you will:

• Develop and maintain long-term relationships with B2B clients, acting as a trusted partner for financial decision-making.

• Lead onboarding for new clients and continuously engage existing ones to maximize retention and satisfaction.

• Manage a dynamic portfolio of accounts, conducting sell-in, sell-out, and performance analyses to uncover opportunities.

• Execute tailored sales and marketing plans with partners to grow usage and expand accounts.

• Forecast commercial performance and track key account health, always looking ahead to mitigate risks and seize new wins.

• Engage in strategic conversations with CFOs and finance teams by leveraging insights on budgeting, spend control, and ERP system integrations.

• Balance FARMER and HUNTER skills—ensuring long-term value for existing clients while prospecting and closing new opportunities in the region.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of proven experience in Key Account Management or Customer Success within a B2B model

• Experience onboarding and growing relationships with enterprise clients

• Strong analytical mindset and comfort with sales forecasting, pipeline management, and portfolio analysis

• Professional proficiency in English and full fluency in Spanish

• Structured thinker who thrives in dynamic environments and focuses on outcomes

• Based in Bogota, with knowledge of the local business landscape

Nice to haves

• Background in Financial Services, Banking, or Insurance

• Experience with ERP connections, budgeting, or financial modeling

• Track record of building relationships with C-level stakeholders

• Interest in using AI tools to enhance commercial strategy or client service

• Basic proficiency in Portuguese or interest in learning

About the Role

The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and professional services teams to stay updated on the platform's capabilities. Their role involves highlighting business benefits to prospective customers, defining project scopes, creating technical proposals, and ensuring scalability in solutions. This team serves as both the backbone and driving force of the Sales team, focusing on sales planning and understanding partner needs to deliver effective, tailored solutions.

*For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday. 

Job requirements

• 3+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles;
• Proven experience managing enterprise-level customer accounts.
• You have experience in developing working relationships across all levels of management, internally and externally;
• You can work multi-functionally with colleagues and managers, internally and externally;
• You can translate complexity into action plans and communications;
• You possess excellent communication and presentation skills, capable of quickly establishing audience confidence.
• You translate the customers' needs into business and architectural solutions;
• You have a tech & math mindset, providing simple solutions to complex problems;
• You are fluent in English (written & speaking).

Nice to have: 

• You have deep knowledge of technologies such as HTML, XML, JavaScript, CSS, React, GraphQL, Node.
• Leveraging AI and automation to optimize core pre-sales processes, streamlining tasks and enhancing overall functional efficiency.

About VTEX

Benefits

• Family Day
• Transportation Allowance 
• Meal Allowance
• Health Insurance + Travel Insurance
• Dental Insurance
• Life Insurance
• Dotación

Location: This position is remote within Colombia

Senior Team Designer (Resource Management)

About Team Design
Huge is a global collective of designers, strategists & technologists, and we’re constantly trying to figure out how to organize, allocate, and direct that collective. That’s where Team Design comes in. This team of individuals works hard to make sure each project is staffed with the right amount of the right people, in order to drive the best possible work. Each employee and each project is unique, and Team Design treat them as such.

Job description
Huge is looking for a Senior Team Designer to join our Team. In this role, you’ll be responsible for contributing to team design and resource management, charged with maximizing Huge’s utilization across the network, and enabling our employees to do the best work of their careers at Huge.  As a member of global Team Design, this role will collaborate with our Global Leadership, craft and portfolio leads, and Project Managers across Huge’s global footprint to manage and report on staff utilization, and match talent to work. This person will be responsible for predicting and preparing for talent shortages and overages through Huge’s network. This person will also partner closely with Huge Recruiters, HR and Finance teams and the Client Services or Program Management leads to ensure we are accurately forecasting new hires against revenue, tracking utilization/trending, and managing global resource needs. 

What you’ll be doing

• Work with Craft leadership, Managing Directors, Department Heads and client teams to staff projects with appropriate resources promptly and accurately.
• Accurately forecast future needs and capacity.
• Understand capabilities, skill sets, and interests of employees and factor them into staffing decisions.
• Provide bi-weekly analysis on the utilization of every office and the global network.
• Facilitate communication to ensure that employees are staffed to projects efficiently.
• Maintain and provide information about current projects and potential future projects.
• Maintain and provide availability information for all employees.
• Solicit feedback on the staffing process and adjust as necessary.
• Lead team design meetings and initiatives
• Clearly communicate policies and procedures as they relate to resource management and timesheet/project reporting.
• Understand the components of client profitability and support improvement to profitability through effective and efficient staffing.
• Provide recommendations to the leadership team for the structure, levels, and staffing mix for each department to ensure billability and revenue goals are met.

What we'd like to see

• Bachelor’s Degree plus 4+ years in a resource management and operations role in a creative agency environment.
• Solid understanding of agency business and how project teams work.
• Champion for DE&I, and experience in staffing diverse teams.
• Adept negotiator, natural collaborator, consummate diplomat.
• Ability to foster and maintain strong, collaborative working relationships with internal stakeholders and staff.
• Excellent verbal, interpersonal, and written communication skills.
• Strong follow-up skills and attention to details in an almost annoying capacity.
• Proven ability to work independently and in a team-oriented, matrixed environment.
• Organized and able to handle multiple tasks in a fast-paced environment.
• Demonstrated task and relationship management skills.
• Results-oriented and an ability to manage multiple tasks simultaneously.
• Ability to handle sensitive and confidential information.
• Excellent people manager, open to direction.
• Collaborative work style and commitment to get the job done.

If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/. 

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com. 

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

We are actively seeking a Senior Technical Program Manager to focus on driving and delivering multiple complex programs simultaneously across the Five9 organization. In this exciting role, you will have the opportunity to work across the company and evangelize how our tech teams are building and architecting our newest innovations to support Five9's latest product offerings.

This role is a mix of strategic and tactical, where, using your extensive technical and leadership expertise.  You will own the program, anticipate, and mitigate risks whilst balancing business needs against technical constraints.  You will be required to build strong relationship between the Product Engineering applications/services, Product Management, as well as various Business Operations, Finance, and Executives alike.  Strong communication skills are a must.  Your responsibilities will include establishing commitments from dependencies, ensure high quality deliveries, and increase the productivity and velocity of the team to implement strategy and execution.  

Key Responsibilities:

• Build the technological knowledge necessary to assess readiness through communications, reviews, and retrospectives that enable other teams to effectively prepare for seamless delivery of capacity.
• Manage a portfolio of cross-functional initiatives, surfacing dependencies, mitigating risks, and ensuring outcomes align with company OKRs.
• Drive program execution and measurable performance. Establish governance frameworks over prioritization decisions to ensure alignment with key performance indicators and business outcomes.
• Act as an influential member of a highly integrated team composed of both technical and non-technical members.
• Work within a diverse team environment to build and execute work plans and schedules as applicable for program success.
• Plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders.
• Partner with stakeholders to define requirements, align priorities, and drive delivery across engineering, product, architecture, finance, and operations.
• Provide clear, concise program and portfolio reporting to leadership, enabling data-driven decision-making.
• Champion continuous improvement initiatives to scale agility, visibility, and velocity across programs.
• Mentor and coach other TPMs and cross-functional partners, raising the bar for delivery excellence, stakeholder engagement, and execution discipline.

Requirements:

• 7+ years of Technical Program Management experience in a related industry.
• A bachelor’s degree in engineering, Computer Science or equivalent.
• Exceptional written and verbal communication.
• A proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on initiatives.
• Thorough understanding of software development lifecycle from conception to delivery.
• Experience working with cloud-based technologies (AWS/GCP preferred).
• Experience managing programs across cross functional teams, building processes, and coordinating release schedules.
• PMP, Prince2, CSM, or equivalent.

Data Systems Manager

Acumen is looking for a Data Systems Manager with a minimum of 8 years of relevant experience to build and strengthen our data systems,  reporting, and enabling our teams to make data-driven decisions. The role combines technical leadership with team enablement — overseeing architecture, integrations, data governance, and reporting. It also includes building and training a globally distributed data operations team to foster long-term adoption and data excellence. This role is based anywhere in Colombia, with some travel to our office in Bogotá as required. 

Anywhere in Colombia 

JD in Spanish here. Please send the application in English.

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives. Through our investment adviser Acumen Capital Partners, we are responsible for $166 million in assets under management via our returnable pooled investment funds, which have impacted 238 million lives and offset 48 million metric tons of CO2. To learn more visit acumen.org.

About Acumen Academy

Acumen Academy supports a new generation of social innovators and leaders with the character and competence to solve problems of poverty and build a world based on dignity. With over 2000 Foundry members, 1.3M course sign-ups, and 71 Million lives impacted, the Acumen Academy community represents a new generation of social innovators and leaders committed to solving problems of poverty. 

About the role

This Data & Systems Manager role is more than a technical position—it is an opportunity to contribute directly to meaningful, systemic change. By strengthening our data systems and building the capacity of colleagues across our global teams , you will help ensure that our offerings are effective, accountable, and responsive to the people and communities we serve. This role will not focus on data systems like finance, HR, grant management etc. It is specific to impact and operational data. 

This role reports to the Associate Director for Acumen Academy and works closely with the Associate Director of Impact and colleagues across multiple regions and time zones. The position is remote-first, with occasional in-person visits to the Bogotá office for collaboration, planning, or key moments of connection. We operate in a hybrid and flexible work environment, where success is measured by outcomes rather than fixed hours, and where trust, autonomy, and clear communication are core to how we work together globally.

You will lead the evolution of our data and reporting ecosystem (Salesforce, Form Assembly, SM Apply, Airtable etc.) while empowering a distributed, global team to confidently use data in their daily work. This role blends technical leadership, project management, internal stakeholder engagement, and people development, and offers the chance to see how your work supports real-world impact at scale.

If you are motivated by purpose, collaboration, and using technology to advance social good, this role offers a meaningful way to align your skills with a mission to change lives.

What You’ll Do 

Systems Architecture & Implementation

• Lead and implement the design and evolution of our global data management architecture, ensuring alignment with operational and impact reporting needs
• Own the redesign or creation of Salesforce objects and system architecture for current and future datasets
• Collaborate with relevant stakeholders and team members to deliver high-quality solutions
• Project-manage data migrations and integrations from legacy systems
• Ensure smooth integrations between Salesforce and connected platforms (LMS, events, marketing, etc.)
• Establish clear governance for system access, permissions, and security
• Design bilingual (English/Spanish) user experiences, documentation, and training materials
• Oversee low-level data system support requests while enabling teams to handle these independently over time
• Continuously identify and implement system improvements

Data Quality, Reporting & Governance

• Establish and maintain data governance frameworks and quality assurance processes in partnership with Legal and Compliance
• Champion best practices in data stewardship, security, and ethical data use
• Build dashboards and routine reports using Salesforce and Airtable
• Enable teams to conduct their own data analysis and visualization
• Set and oversee regular data cleaning and validation schedules
• Produce or enable access to weekly, monthly, quarterly, and annual reports
• Partner with the Development, Partnership, Impact team to provide impact data for Academy TOC, and partner reporting.

Team Enablement & Capacity Building

• Build, mentor, and support a distributed data operations team across regions
• Design and lead onboarding for new staff and re-orientation for existing teams
• Deliver bilingual training to strengthen data confidence and skills across the organization
• Develop regional capacity for data entry, cleaning, and analysis
• Identify staffing needs and resource gaps within the data function
• Contribute to realistic budgeting and planning for data and systems work

What We’re Looking For

Required Experience

• Minimum 8 years of experience designing, implementing, or managing data systems or data architecture
• Strong hands-on experience with Salesforce or a similar CRM (administrator level required; development experience is a plus)
• Experience managing data or systems transformation projects
• Experience integrating multiple platforms and workflows
• Data analysis and visualization experience
• Familiarity with tools such as Airtable, Power BI, Zapier, Looker Studio, or HubSpot
• Fluency in English and Spanish
• Permanent work authorization in Colombia.  This role is located anywhere in Colombia.

Nice to Have (Not Required)

• Experience in Impact Measurement, MEL, ESG, or social impact organizations
• Experience working in INGOs, nonprofits, or mission-driven organizations
• Interest in how AI can improve internal processes
• Degree in a quantitative or technical field
• Familiarity with GDPR law and compliance 

 Skills and Qualifications

• Strong systems thinking with attention to both technical detail and human usability
• Collaborative, empathetic leadership style
• Comfortable training and enabling non-technical users
• Ability to build and grow teams over time
• Confident working independently across time zones and regions while engaging diverse stakeholders
• Solutions-oriented and adaptable in a fast-paced environment
• Values-driven and aligned with Acumen’s mission and principles

We strongly encourage women and candidates from underrepresented backgrounds to apply, even if you don’t meet every qualification listed.

Deadline

Candidates are encouraged to apply early, as applications will be reviewed and candidates interviewed on a rolling basis, and the role might be filled before the deadline.
 

#L1- ACU1

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

Robots & Pencils is seeking an experienced, outcome-oriented IT Manager to lead and evolve our internal technology environment across a distributed, international team. 

You will own the lifecycle, performance, and reliability of internal systems supporting team members across four countries, with offices in Cleveland, Calgary, Lviv (Ukraine), and Bogota 

You will implement scalable systems, standardize core processes, and strengthen internal technology foundations so our teams can move faster, collaborate better, and focus on meaningful client outcomes. 

Key Responsibilities 

Application Lifecycle & Systems Ownership 

• Own application lifecycle management end-to-end, including evaluation, acquisition, rollout, support, maintenance, optimization, and retirement 

• Rationalize underused or redundant tools to reduce platform sprawl 

• Lead critical systems implementations, including HRIS and PSA platforms 

• Build structured implementation plans with clear milestones, adoption targets, and risk mitigation strategies 

• Ensure internal systems scale with company growth across offices and time zones 

Process Standardization & Operational Excellence 

• Standardize onboarding and offboarding processes across countries and offices 

• Improve helpdesk and service workflows for speed, clarity, and accountability 

• Create repeatable, documented processes that balance consistency with flexibility 

• Strengthen internal operational visibility without introducing unnecessary bureaucracy 

• Continuously refine systems based on usage patterns and team feedback 

Vendor, Inventory & Cost Management 

• Own vendor relationships and service-level agreements 

• Manage hardware and software procurement, inventory tracking, and cost allocation 

• Strengthen oversight of SaaS subscriptions and AI-related spend 

• Optimize licensing and subscription usage for efficiency and scalability 

• Ensure vendor performance meets reliability and support expectations 

Security & Compliance 

• Support security awareness training and internal risk assessments 

• Contribute to annual SOC 2 compliance certification efforts 

• Strengthen documentation and audit readiness, including maintaining a structured Vanta repository 

• Ensure internal systems meet security, governance, and compliance standards 

• Proactively identify and mitigate operational and compliance risks 

Team Leadership & Cross-Functional Collaboration 

• Lead the team responsible for helpdesk support and systems maintenance 

• Partner closely with HR, Operations, and Engineering to translate business needs into durable IT solutions 

• Communicate clearly with both technical and non-technical stakeholders 

• Balance competing priorities with sound judgment and a service-oriented mindset 

• Drive accountability and clarity across distributed teams 

Required Skills & Qualifications 

• 8+ years of relevant corporate IT experience 

• Experience analyzing, implementing, and evaluating enterprise IT systems 

• Strong background in SaaS management and cloud infrastructure (AWS) 

• Demonstrated success with security frameworks, audits, and compliance programs, including SOC 2 

• Fluency with Microsoft 365 (certification is a plus) and comfort working with tools such as GitHub and AWS 

• Project management experience with successful rollouts of new systems and documented risk mitigation strategies 

• English fluency (written and spoken) 

Nice to Have 

• PSA or ERP implementation experience 

• Experience operating in distributed, international organizations 

• Exposure to SaaS rationalization and cost optimization initiatives 

Personal Competencies 

• Outcome-Oriented – Focuses on operational impact, reliability, and measurable improvements. 

• Systems Thinker – Standardizes processes without creating unnecessary friction. 

• Service-Minded – Prioritizes user experience for internal teams. 

• Operationally Disciplined – Drives clarity, structure, and accountability. 

• Adaptable – Balances competing priorities calmly and effectively. 

• Ownership-Driven – Follows through and ensures systems perform as intended. 

Why This Role Matters 

At Robots & Pencils, we build smart systems for the human world. When our internal technology is strong, our teams move faster, collaborate better, and spend more time delivering meaningful outcomes for clients. This role turns IT into a true enabler of creativity, security, and scale across borders and time zones. 

You will strengthen the foundation that allows every product team to operate at a higher level. This is operational leadership with measurable organizational impact. 

Why Join Robots & Pencils? 

We don’t just maintain systems; we build environments where teams can do their best work. 

You’ll help modernize internal infrastructure, lead high-impact system implementations, and influence how a distributed digital product company operates at scale. 

You’ll work at the intersection of operations, security, and systems architecture, driving durable improvements that power the entire organization. 

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a  tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

About You:

Are you interested in launching or growing your career in digital marketing? The WITHIN team is expanding, and we’re looking for a Digital Media Buyer Trainee to support our efforts across multiple marketing channels. This role offers an opportunity to gain hands-on experience and develop expertise in key areas of digital marketing, including Paid Social, Paid Search, Programmatic, Email Marketing, Affiliate Marketing, Search Engine Optimization (SEO), Influencer Marketing, and Retail Media.

As part of a fast-growing company, you’ll collaborate with internal teams and clients to drive performance-driven marketing strategies. This role is perfect for individuals who are analytical, creative, and eager to learn in a dynamic, deadline-driven environment.

What You’ll Learn:

This role will expose you to various marketing channels, helping you develop a strong foundation in performance marketing. Depending on the projects you work on, you may gain experience and training in:

• Paid Social: Learn how to create and manage paid social campaigns on platforms like Facebook, Instagram, TikTok, and LinkedIn, focusing on targeting, budgeting, and performance analysis to drive engagement and conversions.
  
  
• Paid Search: Understand how to create and optimize paid search campaigns on platforms like Google Ads and Bing, including keyword research, ad copywriting, and bidding strategies to maximize return on investment (ROI).
  
  
• Programmatic: Gain insight into programmatic advertising, including working with demand-side platforms (DSPs) to buy display, video, and native ads at scale, optimizing for reach, engagement, and conversions.
  
  
• Email Marketing: Learn how to craft compelling email campaigns, segment audiences, and optimize performance through testing and automation.
  
  
• Affiliate Marketing: Understand how brands collaborate with partners to drive traffic and conversions through commission-based strategies.
  
  
• Search Engine Optimization (SEO): Gain insights into optimizing website content and structure to improve search engine rankings and organic visibility.
  
  
• Influencer Marketing: Explore how brands collaborate with influencers to build awareness, drive engagement, and generate conversions.
  
  
• Retail Media: Discover how brands advertise on e-commerce platforms (e.g., Amazon, Walmart, TikTok Shop, etc.) to increase product visibility and sales.
  
  

Some duties will include and are definitely not limited to:

• Work with a diverse portfolio of clients to support their marketing efforts.
  
  
• Communicate with clients via email and meetings, ensuring alignment on strategy and performance goals.
  
  
• Collaborate with multiple internal teams to design and execute marketing strategies.
  
  
• Produce meaningful marketing KPI dashboards and deliver performance reports with actionable insights.
  
  
• Support A/B testing, consumer research, and data-driven decision-making to enhance campaign performance.
  
  
• Assist in implementing best practices and proprietary technology to optimize marketing strategies.
  
  
• Provide creative and copy recommendations.
  
  

Qualifications and Experience:

• Bachelor’s degree or equivalent experience.
  
  
• Strong analytical and problem-solving skills.
  
  
• Interest in pursuing a career in performance-driven digital marketing.
  
  
• Ability to work in a fast-paced, deadline-oriented environment.
  
  
• Basic knowledge of Microsoft Excel (e.g., conditional statements, pivot tables, VLOOKUPs).
  
  
• Full professional proficiency (written and spoken) in English.

Our interview process includes, but is not limited to, the following:

• Cognitive Aptitude and Typing Test
• Logic assessment on Basic data analytics & problem-solving assessment

2-Month Paid Development & Probation Program

This role begins with a 2-month program designed to provide hands-on training and professional working experience, as well as serve as the standard employment probationary period. During this probationary period, you will be closely supervised by our staff and continuously assessed by to determine if you are competent and trustworthy enough to be a full Digital Media Buyer for WITHIN.  Upon successful completion of this program, you will be staffed on a team to begin working on client accounts on an independent full-time basis immediately!

Note: Employment types may vary by country due to local labor laws, HR will clarify before employees start. 

We offer a competitive salary and benefits, including:

• Base salary - 4.75M COP monthly
• Unlimited vacation policy
• Health insurance coverage
• Food stipend
• Internet/phone stipend
• Dog friendly office
• Professional Development Program
• This is a fully in-office role based in Bogotá, Colombia. Candidates must be available to work on-site five days a week.
• This is an entry level position. Training and development will be provided.

Note. Please submit your resume in English.