The Team

The Biohub is a group of nonprofit research institutes that bring together scientists, engineers, and physicians with the goal of pursuing grand scientific challenges on 10- to 15-year time horizons. The Biohub focuses on understanding underlying mechanisms of disease and developing new technologies that will lead to actionable diagnostics and effective therapies.

Our Vision

• We pursue large scientific challenges that cannot be pursued in conventional environments
• We enable individual investigators to pursue their riskiest and most innovative ideas
• The technologies developed at the Biohub facilitate research by scientists and clinicians at our home institutions and beyond

Diversity of thought, ideas, and perspectives are at the heart of Biohub and enable disruptive innovation and scholarly excellence. We are committed to cultivating an organization where all colleagues feel inspired and know their work makes an important contribution.

The Opportunity

We are seeking an R&D Engineer to support the deployment, operation, and continuous improvement of an advanced automated laboratory platform. This role is responsible for ensuring reliable execution of complex workflows through the integration of robotics, instrumentation, and control systems.

You will play a key role in building and maintaining the infrastructure that enables scalable and efficient experimental operations.

What You'll Do

• Develop scalable, modular automation architectures to support evolving experimental needs across multiple hardware platforms
• Partner with computational teams to enable closed-loop / data-driven experimentation
• Evaluate and support installation, configuration, and integration of laboratory automation systems and instrumentation
• Optimize high-throughput experimental pipelines
• Program and coordinate robotic systems and instrument control software
• Perform routine maintenance, calibration, and validation of equipment
• Implement real-time monitoring and logging systems for workflow performance and data quality
• Monitor system reliability and implement improvements to increase efficiency and uptime
• Troubleshoot hardware and workflow issues to ensure consistent system performance
• Collaborate with scientific teams to translate experimental needs into automated processes
• Provide technical support and training to users of the platform

What You'll Bring

• BS or MS in Mechanical Engineering, Electrical Engineering, Bioengineering, Robotics, or a related field
• Hands-on experience with laboratory automation systems, robotics, or complex instrumentation
• Experience with hardware integration and control systems
• Programming or scripting experience (e.g., Python or vendor-specific platforms)
• Strong troubleshooting skills and attention to detail
• Ability to manage and maintain complex systems in a dynamic environment
• Effective communication skills and a collaborative mindset
• Strong problem-solving skills and a systems-level mindset
• Interest in data-driven experimentation and automated platforms

Compensation

The Chicago, IL base pay range for a new hire in this role is $130,000 - $138,550. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process.

This position may be eligible to participate in our discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with our total rewards philosophy and may vary by role.

Better Together

As we grow, we’re excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a onsite position requiring you to be onsite for at least 100% of the working month, approximately 5 days a week. 

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• Provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

#LI-Onsite

Impact In This Role

As an Account Executive - Emerging Accounts, you will work closely with some of the most exciting companies in the world to help them bring amazing products to market. You will ensure Fictiv fully understands the customer’s requirements, challenges, and priorities to configure the optimal solution to address those requirements while improving their time to market.
You will work on identifying and developing prototyping opportunities and production-class manufacturing programs that allow our customers to develop, launch, and deliver products to market at speeds never before thought possible. Your proven leadership skills will be essential to coordinating the efforts of a highly capable Fictiv team and platform that supports you at every opportunity. You will deliver sales presentations and organize on-site meetings such as Sales meetings, quarterly business reviews, tech days, and other face-to-face meetings to build relationships and account know-how that help you manage and grow customer lifetime value. 
You will develop relationships at every level in an organization, from mechanical engineers to supply chain managers to C-level executives, to build trust and confidence in Fictiv as the “go-to” for all custom manufacturing needs. To enable these motions, you will eagerly engage in sales enablement and training activities to a) learn how to navigate Fictiv and do your job, b) learn our differentiated catalog offerings, and c) continue to learn and enhance your sales capabilities, including how to discover and understand customers more deeply. All of this aims to grow our wallet and mindshare within qualified accounts and hit our business targets. 

You will report to the Sr. Sales Director - Emerging Accounts 

What You’ll Be Doing

• Develop strategic account business plans for target accounts assigned to you in the Business Unit
• Prospect to build and maintain a healthy pipeline
• Identify and secure opportunities with prototyping, ramp, production and long-term, strategic manufacturing contracts
• Meet and exceed monthly, quarterly, and annual sales quotas
• Maintain accurate account and opportunity forecasting in Salesforce.com
• Lead and manage customer contract negotiations
• Build meaningful long term relationships with key customer decision makers
• Become a true expert in the product development needs, plans and challenges of your accounts
• Represent the company at trade shows, conferences, and industry events
• Help establish Fictiv’s reputation as a virtual contract manufacturer in the eyes of our most important customers
• Take responsibility for the overall success of your customers enlisting the correct Fictiv team members where appropriate

Desired Traits

• 3 to 5 years of sales experience with proven track record to work remotely and develop account plans, pipeline development
• BS/BA degree preferred
• Manufacturing experience is preferred
• Proven track record of meeting & exceeding monthly and quarterly targets
• Unparalleled verbal and written communication skills
• Strong communication skills
• Demonstrated track record of quickly building a new pipeline and managing a forecast to consistently exceed quota
• Strong negotiation and closing skills
• Demonstrated expertise with modern sales tools (CRM, Sequencing, Prospecting, Collaboration

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs 
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Fictiv is continuing to expand our remote US workforce. Applicants from the following states are eligible to apply:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), Nevada (NV), New Hampshire (NH), New Jersey (NJ), New York (NY), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)

Salary Range: $75,000 base and $50,000 variable (uncapped) 

Interested in learning more?  We look forward to hearing from you soon.

About the Engineering Team

As part of our Engineering team, you will help build and evolve the monitoring stack for industrial robotic systems. We are rethinking how these systems are designed, deployed, and maintained—and we’re looking for engineers who challenge the status quo.

Our work sits at the intersection of AI, modern robotics, and scalable software systems. We aim to make industrial robotics more intelligent, reliable, and easier to operate.

We are an AI-first development team, leveraging cutting-edge tools and practices to move quickly while maintaining strong safety and reliability standards in production environments.

What You’ll Do

As a Full Stack Software Engineer, you will:

• Design and develop backend infrastructure powering our robotics platform, including:
  • System provisioning
  • Data collection pipelines
  • Monitoring and remote troubleshooting
  • AI-driven fleet intelligence
• Collaborate closely with robotics engineers to design robust interfaces between hardware and software systems
• Build software across both edge and cloud environments to enable reliable data ingestion, processing, and system orchestration
• Provision and manage cloud infrastructure (primarily AWS)
• Write unit and integration tests to ensure system reliability and maintainability
• Participate in Agile/Scrum ceremonies and contribute to team planning and execution

What Makes You a Great Fit

• Bachelor’s degree in Computer Science (or equivalent practical experience)
• 5+ years of experience in full stack software development using Python and modern frontend frameworks (React, React Native, or similar)
• Experience building and operating complex distributed systems (IoT, robotics, automotive, or similar domains preferred)
• Hands-on experience developing AI-enabled applications or workflows
• Strong understanding of Linux systems
• Experience with AWS (AWS IoT experience is a plus)
• Familiarity with observability and monitoring tools (e.g., Grafana, Datadog)
• Experience working with video streaming systems is a plus

About the Engineering Team

As part of our Engineering team, you will help build and evolve the monitoring stack for industrial robotic systems. We are rethinking how these systems are designed, deployed, and maintained—and we’re looking for engineers who challenge the status quo.

Our work sits at the intersection of AI, modern robotics, and scalable software systems. We aim to make industrial robotics more intelligent, reliable, and easier to operate.

We are an AI-first development team, leveraging cutting-edge tools and practices to move quickly while maintaining strong safety and reliability standards in production environments.

What You’ll Do

As a Full Stack Software Engineer, you will:

• Design and develop backend infrastructure powering our robotics platform, including:
  • System provisioning
  • Data collection pipelines
  • Monitoring and remote troubleshooting
  • AI-driven fleet intelligence
• Collaborate closely with robotics engineers to design robust interfaces between hardware and software systems
• Build software across both edge and cloud environments to enable reliable data ingestion, processing, and system orchestration
• Provision and manage cloud infrastructure (primarily AWS)
• Write unit and integration tests to ensure system reliability and maintainability
• Participate in Agile/Scrum ceremonies and contribute to team planning and execution

What Makes You a Great Fit

• Bachelor’s degree in Computer Science (or equivalent practical experience)
• 5+ years of experience in full stack software development using Python and modern frontend frameworks (React, React Native, or similar)
• Experience building and operating complex distributed systems (IoT, robotics, automotive, or similar domains preferred)
• Hands-on experience developing AI-enabled applications or workflows
• Strong understanding of Linux systems
• Experience with AWS (AWS IoT experience is a plus)
• Familiarity with observability and monitoring tools (e.g., Grafana, Datadog)
• Experience working with video streaming systems is a plus

Location: Hybrid (US only) + 60–80% travel to jobsites nationwide. In practice, this probably looks like 1-2 days traveling each week or bi-weekly throughout the year, but travel cadence may vary. Depending on location, you may also be expected to spend time in client offices more often.

Application: If you have a presentation/training sample from something you developed and led, we'd love to see it. Feel free to attach with your application (or be ready to share once contacted for an interview).

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We partner with large design-build companies (~$10B revenue) that employ thousands of project engineers and project managers running complex jobsites across the country. Human Agency is building custom AI tools and strategies to make those teams dramatically more effective. The missing piece is someone who lives in the field, understands how construction actually works, and can connect the dots between emerging technology and real jobsite needs.

That’s this role. You’ll travel to active jobsites, shadow project teams, and develop a deep, current picture of how work gets done, where it breaks down, and where technology can genuinely help. You’ll be the person who’s wildly up to speed on everything happening in construction technology — from autonomous equipment to AI-assisted estimating to reality capture — and can evaluate where each piece might actually fit in the real workflows you’re observing.

You carry two mandates. Enablement: helping field teams understand and leverage AI tools to work better, faster, and smarter. Intelligence: capturing expert knowledge from the people who actually build things, understanding the technology landscape with depth and nuance, and feeding those insights directly into Human Agency’s venture studio and product roadmap. Your perspective shapes what we build, who we invest in, and how we think about making our design-build partners great.

What You’ll Own

Field Intelligence & Expert Knowledge Capture

• Conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types — healthcare, industrial, data centers, commercial — to map how work actually flows day-to-day and where the friction, waste, and brilliance live.
• Extract and codify expert knowledge from experienced construction professionals. The people you shadow know things that aren’t written down anywhere. Your job is to capture that institutional intelligence and make it an asset.
• Synthesize field observations into actionable briefs for Human Agency’s venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities are.
• Build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners’ project portfolios.
• Identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement.

Contech Landscape & Evaluation

• Maintain comprehensive, current knowledge of the construction technology landscape. You should have an informed opinion on every major platform, startup, and emerging capability in the space.
• Evaluate emerging technologies like Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you’re observing firsthand.
• Develop technology fit assessments: given what you see in the field, where could a given tool actually create value vs. where would it be shelfware? Your judgment on this is the product.
• Brief Human Agency and client leadership on contech trends, investment-worthy companies, and technology bets with a practitioner’s perspective, not a vendor’s pitch.
• Contribute directly to Human Agency’s venture studio thesis on where the AEC industry is heading and which technology gaps represent real opportunities.

AI Enablement & Coaching

• Help jobsite teams understand and adopt AI-assisted workflows that Human Agency has built for the client — tools for submittals, change orders, RFP assessment, meeting synthesis, quality knowledge, and more.
• Run hands-on coaching sessions (1:1, small group, lunch-and-learns) that translate AI capabilities into construction language. You’re teaching a PM how this saves them an hour on submittals, not lecturing about large language models.
• Identify the highest-leverage AI use cases for specific roles and project types based on what you’re seeing in the field, and work with our product team to customize solutions accordingly.
• Serve as the credible, trusted voice on AI and technology for field teams. You earn this by understanding their work, not by evangelizing from a slide deck.
• Surface adoption barriers, user friction, and workflow mismatches back to the product team so tools get better with every jobsite visit.

Who You Are

Required

• Construction industry experience (3+ years) with time spent on or around jobsites. You know what a three-week lookahead is, you’ve seen a PE’s actual day, and you understand the difference between how construction is supposed to work and how it actually works. Backgrounds in project engineering, project management, field operations, or construction technology.
• Deep fluency with the contech landscape. You follow the space obsessively — you know the players, the platforms, the funding rounds, and the gaps. You have a point of view on where it’s all heading.
• AI literacy that goes beyond using ChatGPT. You’ve built workflows, automated processes, and can demonstrate how AI tools change the way people work. You can teach this to others.
• Exceptional communication skills across audiences — you can have a credible conversation with a superintendent on a slab at 6am and brief a C-suite on technology strategy at 2pm.
• Comfort with heavy travel (60–80%) to jobsites across the country. This role lives in the field, not behind a desk.
• Natural credibility with construction professionals. You’re respected in those rooms because you understand the work, not just the tools.

Preferred

• Direct experience with construction technology platforms (Procore, PMWeb, OpenSpace, Bluebeam, BIM tools, or similar) — either as a power user, implementer, or builder.
• Background in construction technology or AEC innovation — whether at a startup, a GC’s operations or innovation team, or a technology consultancy serving the industry.
• Experience in technology evaluation, venture analysis, or strategic advisory roles where your judgment on “will this actually work” was the deliverable.
• Familiarity with how AI products are built — understanding how field insights and user research translate into product decisions.
• Comfort operating in a consulting structure where you’re a Human Agency team member embedded in a client’s organization and culture.

Why This Role Matters

Construction is a $13 trillion global industry where the people doing the work are brilliant but chronically underserved by their tools. Technology companies build for construction from the outside. Consultants advise from conference rooms. Nobody is living on jobsites, capturing what experts actually know, staying current on every emerging technology, and connecting those two things together.

That’s the gap this role fills. Your field intelligence shapes what Human Agency builds, who we invest in, and how we help our design-build partners operate at the highest level. Your enablement work ensures that the tools we’ve already built actually land with the people who need them. You’re the connective tissue between technology and the real world — and in an industry this large and this underserved, that’s a position with enormous leverage.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

The Team

Our decoding inflammation team builds tools to enable precise molecular-level measurements of inflammation within human tissues in real time, and develop proactive, early interventions that can be deployed when inflammation — which underlies the most significant causes of death worldwide — first flares in the body. You can learn more about our work here. 

Our team collaborates with three powerhouse universities - Northwestern University, the University of Chicago, and the University of Illinois Urbana-Champaign - to develop first-in-class technologies and make breakthroughs.

Our Vision

• Pursue large scientific challenges that cannot be pursued in conventional environments
• Enable individual investigators to pursue their riskiest and most innovative ideas
• Facilitate research by scientists and clinicians at our home institutions and beyond

We are a team of passionate individuals powered by technology, guided by scientific research, and driven by collaboration, working toward a mission to cure or prevent all disease. 

The Opportunity

Biohub seeks a Director of Engineering to build, scale, and automate next-generation molecular measurement technologies.  This role will lead the design and deployment of integrated automation systems that enable high-throughput, high-content, and reproducible experimentation across functional genomics, multi-omics profiling, and advanced cellular systems, including organoids and complex co-culture models.

The Director of Engineering will translate cutting-edge biological objectives into robust, scalable, and automated laboratory infrastructure. The ideal candidate brings deep industry experience building and operating life science technology platforms, particularly in proteomics, functional genomics, transcriptomics, imaging-based assays, and/or organoid systems—combined with strong expertise in robotics, automation engineering, and instrument integration.

This leader will architect platforms that move beyond commoditized automation toward flexible, adaptive systems capable of executing complex biological protocols at scale, with tight integration between experimental workflows, data systems, and computational analysis pipelines.

What You'll Do

Automation, Robotics, Instrumentation

• Lead the development and integration of advanced robotic systems for liquid handling, organoid handling, environmental control, and assay execution.
• Oversee integration of molecular measurement technologies (e.g., spatial omics, proteomics, high-content imaging) directly into automated pipelines.
• Develop custom hardware, fixtures, and accessories where commercial solutions are insufficient.
• Ensure seamless integration between robotic systems, LIMS, data pipelines, and downstream analysis infrastructure.

Industry & Ecosystem Leadership

• Leverage deep industry knowledge to evaluate and implement best-in-class
• commercial instrumentation, robotics platforms, and automation software.
• Build and manage strategic relationships with automation vendors, instrument
• manufacturers, and contract engineering partners.
• Conduct rigorous technical diligence of vendors and outsourced development
• partners.
• Define clear technical specifications, milestones, and quality standards for
• external contributors.
• Identify opportunities to translate internally developed platform innovations into
• Broader partnerships or collaborative networks.

Team Building & Organizational Development

• Build and lead an interdisciplinary team of automation engineers, robotics engineers, platform scientists, and systems integration specialists.
• Recruit individuals with deep technical rigor and strong understanding of biological systems.
• Establish engineering best practices in documentation, validation, uptime management, and quality control.
• Foster a culture that blends industrial engineering discipline with scientific innovation.
• Develop and manage a blended team structure that includes internal staff and external partners.

What You'll Bring

Essential - 

• Ph.D. or M.S. in Bioengineering, Mechanical Engineering, Robotics, Chemical Engineering, or related field; or equivalent industry experience.
• 10+ years of experience building and operating life science technology platforms in industry (biotech, pharma, or advanced technology companies).
• Demonstrated leadership in functional genomics, multi-omics platforms, or organoid-based systems.
• Deep expertise in laboratory automation, robotics, and systems integration.
• Proven experience deploying scalable, production-grade biological platforms.
• Strong track record of vendor management, outsourced engineering oversight, and technical diligence.
• Experience integrating automation systems with laboratory information systems and data pipelines.
• Demonstrated ability to recruit, mentor, and lead high-performing multidisciplinary teams.

Preferred - 

• Experience scaling CRISPR screening platforms or large-scale screening systems.
• Background in organoid automation or complex tissue models.
• Experience integrating imaging-based phenotypic screening with molecular profiling.
• Experience building platforms designed for ML-ready or model-driven experimental workflows.
• Experience deploying multi-site or distributed automation platforms.
• Familiarity with regulatory, quality, and compliance considerations in industrial biotech environments.
• Direct experience with AI-guided experimental design or model-in-the-loop workflows.

Compensation

The Chicago, IL  base pay range for a new hire in this role is $230,000 - $287,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. 

This position may be eligible to participate in Biohub's discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with Biohub's total rewards philosophy and may vary by role.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• Provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

#LI-Onsite

About the team

The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes.

Customer Success serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes.

About the role:

As a Sales Development Representative, you will serve as the front line of pipeline generation. You will identify, engage, and qualify manufacturing prospects, helping translate market interest into meaningful sales conversations.

This is a high-visibility, performance-driven role with clear impact on company growth. You will work closely with Sales and Marketing to drive top-of-funnel momentum while building the foundation for a long-term career in sales. 

As Sales Development Representative, you will

• Identify and prospect target manufacturing accounts across SMB, mid-market, and enterprise segments
• Generate marketing qualified leads and schedule meetings for Account Executives
• Follow up on inbound interest from form submissions, webinars, trade shows, and campaigns
• Build outbound prospecting lists and execute multi-channel outreach via phone, email, and social platforms
• Monitor website engagement and identify high-intent prospects for proactive outreach
• Create and test outreach sequences to improve response and conversion rates
• Leverage tools including HubSpot, Salesforce, LinkedIn, and ZoomInfo to manage outreach and pipeline
• Collaborate closely with Sales and Marketing to align messaging and improve campaign effectiveness
• Maintain disciplined activity tracking and CRM hygiene

What makes you a great fit:

• 1–2 years of success in a structured outbound sales or business development environment
• Demonstrated ability to meet or exceed activity and pipeline KPIs
• Comfort communicating with Director, VP, and C-level stakeholders via phone and email
• Process-oriented mindset with strong attention to detail
• Ability to operate effectively in a fast-paced, high-growth environment
• Strong internal motivation and desire to build a long-term sales career
• Collaborative team player with a competitive drive

Bonus points if you have:

• Experience selling into industrial automation, manufacturing, or other B2B industrial environments

About the team:

The Fleet Operations Team drives uptime and operational performance across Formic’s growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic’s automation delivers consistent, measurable performance across diverse industrial applications.

About the role:

As an Automation Engineer, you will own advanced technical support and the long-term reliability of deployed robotic systems. You will operate at the intersection of troubleshooting, system optimization, and product improvement, ensuring automation systems perform consistently in demanding production environments.

This role blends reactive support with proactive engineering. You will diagnose complex failures, implement structured improvements, and partner cross-functionally to strengthen system stability across the fleet. Your work will directly impact system uptime, performance consistency, and long-term customer success.

In this role you will:

• Diagnose and resolve complex automation failures to minimize production downtime
• Design and implement preventative and predictive strategies that improve system reliability
• Lead system-level continuous improvement initiatives, including hardware and software upgrades
• Analyze production data and diagnostic trends to identify systemic performance gaps
• Provide remote support by responding to service tickets, guiding troubleshooting efforts, and triaging issues to onsite teams when required
• Support field service activities within your local region for both reactive and preventative maintenance
• Partner with Product, Deployment, and Engineering teams to standardize equipment configurations and improve system repeatability
• Maintain system documentation, including procedures, maintenance logs, and change-control records
• Serve as the escalation point for complex technical issues across the fleet
• Mentor field technicians and engineers on troubleshooting and system health best practices
• Ensure compliance with safety standards, internal quality requirements, and relevant industry regulations
• Collaborate with vendors to improve parts availability, diagnostic capabilities, and technical support

What makes you a great fit:

• 10+ years of experience in manufacturing automation or industrial robotics environments
• Strong proficiency programming PLCs, robots, and industrial control systems
• Solid understanding of robotic systems, motion systems, and automated manufacturing equipment
• Hands-on experience diagnosing mechanical, electrical, and control system failures
• Ability to read and interpret electrical schematics and technical drawings
• Experience working in uptime-critical manufacturing environments
• Strong problem-solving skills and a structured troubleshooting methodology
• Clear written and verbal communication skills
• Ability to work independently while collaborating cross-functionally
• Willingness to travel up to 50% based on business needs
• Valid driver’s license and ability to support local travel

Bonus points if you have:

• Experience in high-volume manufacturing environments
• Experience standardizing automation systems across multiple deployed sites
• Exposure to data-driven maintenance or predictive monitoring tools

About the team:

The Fleet Operations Team drives uptime and operational performance across Formic’s growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic’s automation delivers consistent, measurable performance across diverse industrial applications.

About the role:

As Controls & Automation Engineer, you will own advanced technical support and the long-term reliability of deployed robotic systems. You will operate at the intersection of troubleshooting, system optimization, and product improvement, ensuring automation systems perform consistently in demanding production environments.

This role blends reactive support with proactive engineering. You will diagnose complex failures, implement structured improvements, and partner cross-functionally to strengthen system stability across the fleet. Your work will directly impact system uptime, performance consistency, and long-term customer success.

In this role you will:

• Diagnose and resolve complex automation failures to minimize production downtime
• Design and implement preventative and predictive strategies that improve system reliability
• Lead system-level continuous improvement initiatives, including hardware and software upgrades
• Analyze production data and diagnostic trends to identify systemic performance gaps
• Provide remote support by responding to service tickets, guiding troubleshooting efforts, and triaging issues to onsite teams when required
• Support field service activities within your local region for both reactive and preventative maintenance
• Partner with Product, Deployment, and Engineering teams to standardize equipment configurations and improve system repeatability
• Maintain system documentation, including procedures, maintenance logs, and change-control records
• Serve as the escalation point for complex technical issues across the fleet
• Mentor field technicians and engineers on troubleshooting and system health best practices
• Ensure compliance with safety standards, internal quality requirements, and relevant industry regulations
• Collaborate with vendors to improve parts availability, diagnostic capabilities, and technical support

What makes you a great fit:

• 10+ years of experience in manufacturing automation or industrial robotics environments
• Strong proficiency programming PLCs, robots, and industrial control systems
• Solid understanding of robotic systems, motion systems, and automated manufacturing equipment
• Hands-on experience diagnosing mechanical, electrical, and control system failures
• Ability to read and interpret electrical schematics and technical drawings
• Experience working in uptime-critical manufacturing environments
• Strong problem-solving skills and a structured troubleshooting methodology
• Clear written and verbal communication skills
• Ability to work independently while collaborating cross-functionally
• Willingness to travel up to 50% based on business needs
• Valid driver’s license and ability to support local travel

Bonus points if you have:

• Experience in high-volume manufacturing environments
• Experience standardizing automation systems across multiple deployed sites
• Exposure to data-driven maintenance or predictive monitoring tools

We are seeking passionate, driven, and highly motivated sales professionals to help us expand our enterprise partnerships and continue our rapid growth across the U.S. As an Enterprise Account Executive, you will be responsible for acquiring key enterprise accounts and establishing channel partnerships within the warehousing, logistics, supply chain, and third-party logistics (3PL) sectors. You will collaborate closely with mid-market and enterprise businesses to understand their staffing needs and provide tailored solutions to meet their workforce requirements. This role requires a strategic thinker with a commitment to building lasting business relationships and a strong ability to close deals.

Who You Are:

• 5+ years of enterprise sales experience, leading end-to-end sales cycles—from initial discovery, executive alignment, and contract negotiation—ensuring a seamless transition to onboarding and implementation.
• Proven experience with light industrial enterprises, specifically those in supply chain, warehousing, distribution, or third-party logistics (3PL).
• Proven track record of closing complex, high-value deals ($200K+) over extended sales cycles (6–12 months).
• Deep experience with multi-threaded sales strategies and developing relationships across various departments and leadership levels.
• Strong executive presence with exceptional communication, negotiation, and presentation skills.
• Self-starter mentality with the ability to work autonomously and adapt quickly in a fast-paced, high-growth environment.
• Proficiency with CRM tools (e.g., Salesforce) for pipeline management, forecasting, and sales reporting.
• Bachelor’s degree in Business, Marketing, or a related field is preferred but not required.

What You'll Do:

• Identify, engage, and win enterprise-level clients through a multi-threaded prospecting approach, building relationships across multiple functions and levels within target organizations.
• Build and manage a robust pipeline of qualified opportunities through proactive outreach, targeted research, and industry networking.
• Manage end-to-end sales processes from cold outreach and discovery to executive alignment and contract negotiation - ensuring a smooth transition to onboarding and implementation.
• Engage C-suite and senior decision-makers with a consultative sales approach focused on solving critical workforce challenges.
• Consistently achieve or exceed quarterly and annual revenue targets aligned to a $200K+ average deal size, averaging 10 net-new logos per year. 
• Foster long-term client relationships post-sale, identifying opportunities for expansion and continued partnership.
  Stay informed on industry trends, market dynamics, and Instawork’s evolving value proposition to position our solutions effectively.
• Travel expectations: Approximately 20-40% annually, fluctuating based on conference season and client/partner visit cadence

For CA-based applicants:

• The base salary for this position is $110,000 - $130,000, eligible OTE for a total of $230k - $250k, and uncapped commissions. 
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
  • • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location.  Final offer amounts may vary from the amounts listed above. Base salary and OTE variable are based on years of experience. 

We are seeking passionate, driven, and highly motivated sales professionals to help us expand our enterprise partnerships and continue our rapid growth across the U.S. As an Enterprise Account Executive, you will be responsible for acquiring key enterprise accounts and establishing channel partnerships within the warehousing, logistics, supply chain, and third-party logistics (3PL) sectors. You will collaborate closely with mid-market and enterprise businesses to understand their staffing needs and provide tailored solutions to meet their workforce requirements. This role requires a strategic thinker with a commitment to building lasting business relationships and a strong ability to close deals.

Who You Are:

• 5+ years of enterprise sales experience, leading end-to-end sales cycles—from initial discovery, executive alignment, and contract negotiation—ensuring a seamless transition to onboarding and implementation.
• Proven experience with light industrial enterprises, specifically those in supply chain, warehousing, distribution, or third-party logistics (3PL).
• Proven track record of closing complex, high-value deals ($200K+) over extended sales cycles (6–12 months).
• Deep experience with multi-threaded sales strategies and developing relationships across various departments and leadership levels.
• Strong executive presence with exceptional communication, negotiation, and presentation skills.
• Self-starter mentality with the ability to work autonomously and adapt quickly in a fast-paced, high-growth environment.
• Proficiency with CRM tools (e.g., Salesforce) for pipeline management, forecasting, and sales reporting.
• Bachelor’s degree in Business, Marketing, or a related field is preferred but not required.

What You'll Do:

• Identify, engage, and win enterprise-level clients through a multi-threaded prospecting approach, building relationships across multiple functions and levels within target organizations.
• Build and manage a robust pipeline of qualified opportunities through proactive outreach, targeted research, and industry networking.
• Lead end-to-end sales cycles—from initial discovery, executive alignment, and contract negotiation—ensuring a seamless transition to onboarding and implementation.
• Engage C-suite and senior decision-makers with a consultative sales approach focused on solving critical workforce challenges.
• Consistently achieve or exceed quarterly and annual revenue targets aligned to a $200K+ average deal size, averaging 10 net-new logos per year. 
• Foster long-term client relationships post-sale, identifying opportunities for expansion and continued partnership.
  Stay informed on industry trends, market dynamics, and Instawork’s evolving value proposition to position our solutions effectively.
• Travel expectations: Approximately 20-40% annually, fluctuating based on conference season and client/partner visit cadence

For NY-based applicants:

• The base salary for this position is $110,000 - $130,000 eligible OTE for a total of $230k - $250k and uncapped commissions. 
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
  • • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location.  Final offer amounts may vary from the amounts listed above. Base salary and OTE variable are based on years of experience. 

We are seeking passionate, driven, and highly motivated sales professionals to help us expand our enterprise partnerships and continue our rapid growth across the U.S. As an Enterprise Account Executive, you will be responsible for acquiring key enterprise accounts and establishing channel partnerships within the warehousing, logistics, supply chain, and third-party logistics (3PL) sectors. You will collaborate closely with mid-market and enterprise businesses to understand their staffing needs and provide tailored solutions to meet their workforce requirements. This role requires a strategic thinker with a commitment to building lasting business relationships and a strong ability to close deals.

Who You Are:

• 5+ years of enterprise sales experience, leading end-to-end sales cycles—from initial discovery, executive alignment, and contract negotiation—ensuring a seamless transition to onboarding and implementation.
• Proven experience with light industrial enterprises, specifically those in supply chain, warehousing, distribution, or third-party logistics (3PL).
• Proven track record of closing complex, high-value deals ($200K+) over extended sales cycles (6–12 months).
• Deep experience with multi-threaded sales strategies and developing relationships across various departments and leadership levels.
• Strong executive presence with exceptional communication, negotiation, and presentation skills.
• Self-starter mentality with the ability to work autonomously and adapt quickly in a fast-paced, high-growth environment.
• Proficiency with CRM tools (e.g., Salesforce) for pipeline management, forecasting, and sales reporting.
• Bachelor’s degree in Business, Marketing, or a related field is preferred but not required.

What You'll Do:

• Identify, engage, and win enterprise-level clients through a multi-threaded prospecting approach, building relationships across multiple functions and levels within target organizations.
• Build and manage a robust pipeline of qualified opportunities through proactive outreach, targeted research, and industry networking.
• Manage end-to-end sales processes from cold outreach and discovery to executive alignment and contract negotiation - ensuring a smooth transition to onboarding and implementation.
• Engage C-suite and senior decision-makers with a consultative sales approach focused on solving critical workforce challenges.
• Consistently achieve or exceed quarterly and annual revenue targets aligned to a $200K+ average deal size, averaging 10 net-new logos per year. 
• Foster long-term client relationships post-sale, identifying opportunities for expansion and continued partnership.
  Stay informed on industry trends, market dynamics, and Instawork’s evolving value proposition to position our solutions effectively.
• Travel expectations: Approximately 20-40% annually, fluctuating based on conference season and client/partner visit cadence

For IL-based applicants:

• The base salary for this position is $110,000 - $130,000 eligible OTE for a total of $230k - $250k and uncapped commissions. 
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location.  Final offer amounts may vary from the amounts listed above. Base salary and OTE variable are based on years of experience. 

About the Team

Formic’s Finance team underpins the infrastructure of our Robotics-as-a-Service model. It is responsible for financial operations, treasury, capital strategy, credit, compliance, accounting, and customer financial servicing. As Formic scales nationwide, Finance plays a central role in ensuring disciplined capital deployment, strong portfolio performance, and long-term financial durability.

About the Role

As Staff Accountant - Technical Accounting, you will play a key role in building and scaling Formic’s accounting function. This role combines hands-on execution and ownership of core accounting areas, while diving into complex, technical topics and helping shape how the function evolves. 

This role is designed for someone coming out of public accounting who is ready to step into a more dynamic environment: one where you can apply your technical foundation, operate with autonomy, and make a tangible impact on systems, processes, and outcomes.

You will work hands-on across audit, technical accounting, and complex transactions, while also helping modernize the finance function through automation and AI-enabled tools. This role offers strong potential to expand your scope and grow alongside the business as Formic scales.

In this role you will: 

Audit & Controls:

• Prepare audit schedules and reconciliations, including gathering supporting documentation
• Partner directly with auditors to respond to requests and ensure efficient audit execution
• Strengthen internal controls and elevate documentation standards across the accounting function
• Identify and implement improvements to audit readiness, accuracy, and efficiency

Technical & Specialized Accounting:

• Research, document, and support the execution of technical accounting areas (e.g., revenue recognition, lease accounting, R&D tax credit)
• Contribute to accounting and reporting for complex transactions and new initiatives (e.g., securitization-related reporting)
• Maintenance expense tracking and review, including policy review and improvements
• Ensure accurate and consistent application of accounting policies across evolving business activities
• Partner cross-functionally to support accurate, timely financial reporting
• Support and improve monthly, quarterly, and annual close processes

Technology- and AI-driven Process Improvement:

• Identify and drive opportunities to automate reconciliations, reporting, and workflows
• Support implementation and adoption of AI-enabled accounting tools and financial systems
• Improve processes to reduce manual work, increase accuracy, and enhance scalability
• Bring forward AI-enabled and process efficiency ideas and actively contribute to building a more modern, tech-enabled finance function

What Makes You a Great Fit:

• Bachelor’s degree in Accounting or Finance
• 2–5+ years of accounting experience (public accounting preferred)
• Strong understanding of US GAAP
• Proven success supporting audits or financial reporting
• Experience with automation, systems, or AI applications within finance
• Proficiency in Excel and strong analytical skills
• Experience with ERP systems (e.g., NetSuite, SAP, Oracle)
• Exposure to revenue recognition (ASC 606), lease accounting (ASC 842), credit losses (ASC 326)
• Experience in a high-growth or technology-driven environment is a plus

What This Role Offers

• Accelerated career growth in a rapidly scaling, high-impact environment
• Broad exposure across audit, technical accounting, and complex transactions
• The opportunity to build and improve systems and processes, not just maintain them
• Hands-on involvement in AI and automation within finance
• Opportunity to help shape the foundation of the finance function at a category-defining company

About the team:

The Automation Engineering Team is responsible for delivering robotics-driven automation deployments across a wide range of customer applications. The team partners cross-functionally to translate customer requirements into deployed systems, ensuring solutions are integrated, commissioned, and validated to perform reliably in real manufacturing environments. Automation Engineering works closely with customers, internal technical teams, and external integrators to execute deployments on schedule while maintaining high standards for quality, safety, and repeatability.

About the role:

In this role, you will serve as the primary pre-sales technical and applications partner for Formic’s prospective customers. You will build credibility through strong production knowledge, technical fluency, and consultative problem-solving. You will quickly develop a deep understanding of a customer’s production goals, constraints, and success criteria, then translate those inputs into scoped automation solutions that align operational needs with Formic’s product capabilities.

You will also partner cross-functionally to ensure clean handoffs from pre-sales to deployment and ongoing support, helping ensure the solutions you design translate into successful customer outcomes.

In this role you will:

• Partner with prospective customers and Sales to understand production challenges, operational constraints, and automation requirements
• Lead technical discovery and requirements gathering to inform solution design
• Analyze production data, CAD files, parts lists, and process details to build accurate scopes of work
• Design and scope robotic automation solutions using Formic’s modular automation portfolio
• Produce quick-turn cost estimates to support proposal development and deal execution
• Iterate solutions based on feedback from customers, Sales, and internal technical stakeholders
• Participate in customer meetings and design reviews throughout the pre-sales process
• Drive clean handoffs from Sales/Solutions to Deployment, ensuring requirements and assumptions are clearly documented
• Manage multiple proposals and technical workstreams in parallel
• Recommend improvements to standard designs, tools, or procedures based on learnings from the field
• Identify gaps in Formic’s technical, operational, or commercial offering based on customer feedback
• Visit customer sites as needed to support discovery, validation, and scoping

What makes you a great fit:

• 3+ years of experience in a pre-sales technical role (Solutions Engineer, Applications Engineer, Automation Engineer, etc.)
• 3+ years of experience in manufacturing environments (packaging, food production, industrial operations, or related fields)
• Strong ability to build credibility and lead solution-oriented conversations with manufacturing customers
• Ability to run meetings with diverse stakeholders and translate technical detail into clear business outcomes
• Expertise in one or more automation segments (palletizing and/or case packing strongly preferred)
• Familiarity with one or more major 6-axis robot OEMs (FANUC, KUKA, Yaskawa, ABB, Universal Robots, etc.)
• Proficiency in CAD drafting and reviewing customer layout/process data
• Strong organizational skills and ability to manage multiple parallel scopes and deliverables
• Willingness to travel up to 35–40%
• Valid driver’s license and access to a personal vehicle for local travel

Bonus points if you have: 

• Experience in consultative sales, technical sales, or customer-facing solution design
• Experience supporting new technology adoption in production environments

About the team:

The Fleet Operations Team drives uptime and operational performance across Formic’s growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic’s automation delivers consistent, measurable performance across diverse industrial applications.

About the role:

As a Robotics Deployment Project Manager, you will lead the end-to-end execution of robotics automation deployments across a range of customer environments. You will own scope alignment, deployment planning, execution oversight, and cross-functional coordination to ensure systems are delivered on time, on budget, and to specification.

This role requires strong technical fluency, disciplined project management, and the ability to drive alignment across customers, internal teams, and third-party integrators. You will play a key role in ensuring deployments run smoothly and consistently as Formic scales its robotics fleet.

In this role you will:

• Lead deployment projects from scope validation through installation and commissioning
• Partner with Applications and Solutions Engineers as well as third-party integrators to define requirements and validate technical scope
• Develop and manage detailed project plans, timelines, budgets, and risk mitigation strategies
• Monitor project progress and ensure adherence to deadlines, quality standards, and cost targets
• Facilitate resolution of technical, operational, and scheduling issues that arise during deployment
• Coordinate communication across customers, integrators, and internal teams
• Drive structured handoffs from pre-sales through deployment and project close-out
• Contribute to the standardization and continuous improvement of internal deployment and project management processes

What makes you a great fit:

• 5+ years of project management experience in technically complex manufacturing or industrial environments
• 3+ years of direct experience working with robotics or automation systems
• Experience supporting end-of-line automation such as robotic palletizing, depalletizing, or case packing preferred
• Experience working with industrial robots or cobots (e.g., FANUC, KUKA, Yaskawa, ABB, Universal Robots)
• Experience working with or alongside industrial robotics system integrators
• Strong written and verbal communication skills with the ability to influence cross-functional stakeholders
• Demonstrated ability to manage multiple concurrent projects and competing priorities
• Structured problem-solver who thrives in fast-paced environments
• Willingness to travel approximately 35–40%
• Valid driver’s license and reliable access to a vehicle for local travel (mileage reimbursed per Formic policy)

About the team

The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes.

Customer Success serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes.

About the role:

As a Sales Development Representative, you will serve as the front line of pipeline generation. You will identify, engage, and qualify manufacturing prospects, helping translate market interest into meaningful sales conversations.

This is a high-visibility, performance-driven role with clear impact on company growth. You will work closely with Sales and Marketing to drive top-of-funnel momentum while building the foundation for a long-term career in sales. 

As Sales Development Representative, you will

• Identify and prospect target manufacturing accounts across SMB, mid-market, and enterprise segments
• Generate marketing qualified leads and schedule meetings for Account Executives
• Follow up on inbound interest from form submissions, webinars, trade shows, and campaigns
• Build outbound prospecting lists and execute multi-channel outreach via phone, email, and social platforms
• Monitor website engagement and identify high-intent prospects for proactive outreach
• Create and test outreach sequences to improve response and conversion rates
• Leverage tools including HubSpot, Salesforce, LinkedIn, and ZoomInfo to manage outreach and pipeline
• Collaborate closely with Sales and Marketing to align messaging and improve campaign effectiveness
• Maintain disciplined activity tracking and CRM hygiene

What makes you a great fit:

• 1–2 years of success in a structured outbound sales or business development environment
• Demonstrated ability to meet or exceed activity and pipeline KPIs
• Comfort communicating with Director, VP, and C-level stakeholders via phone and email
• Process-oriented mindset with strong attention to detail
• Ability to operate effectively in a fast-paced, high-growth environment
• Strong internal motivation and desire to build a long-term sales career
• Collaborative team player with a competitive drive

Bonus points if you have:

• Experience selling into industrial automation, manufacturing, or other B2B industrial environments

About the team:

Formic’s Credit Team supports responsible growth by evaluating customer risk and structuring commercial terms that enable scalable automation deployments. The team partners cross-functionally to assess exposure, protect capital, and maintain disciplined underwriting standards as Formic expands nationwide. By balancing risk management with commercial velocity, the team helps ensure Formic can scale confidently while maintaining strong portfolio performance.

About the role:

As a Senior Credit Analyst, you will lead underwriting efforts for SMB and mid-market manufacturing customers. You will assess financial health, evaluate risk, and recommend commercial structures that align customer opportunity with Formic’s capital strategy. This role requires strong analytical rigor, sound judgment, and the ability to operate independently while partnering closely with Sales and cross-functional stakeholders to support deal execution without compromising credit discipline.

In this role you will:

• Evaluate financial statements, cash flow profiles, leverage, and working capital trends for SMB and mid-market companies
• Assign internal risk ratings and recommend appropriate exposure thresholds
• Structure commercial terms aligned to customer risk profile and portfolio objectives
• Partner with Sales to support timely deal execution while maintaining underwriting discipline
• Coordinate with Legal and Finance to ensure commercial terms align with Formic’s risk posture
• Monitor portfolio performance and identify early warning indicators
• Maintain clear documentation of underwriting decisions and supporting analysis
• Contribute to refinement of underwriting tools, frameworks, and internal processes

What makes you a great fit:

• 5+ years of experience in commercial credit, underwriting, equipment finance, or asset-based lending
• Direct experience underwriting SMB or mid-market manufacturing companies
• Strong understanding of financial statements, cash flow analysis, and asset-heavy business models
• Experience structuring credit exposure and negotiating commercial terms
• Ability to make independent, well-reasoned credit decisions
• Strong communication skills and comfort partnering with Sales and cross-functional stakeholders
• Based in or willing to relocate to the greater Chicago area and able to work onsite 3+ days per week from Formic’s Woodridge, IL office

Bonus points if you have:

• Experience in equipment finance, leasing, or capital equipment underwriting
• Familiarity with subscription or recurring revenue business models
• Experience with portfolio monitoring, delinquency management, and loss forecasting
• Experience working within Salesforce or similar CRM-driven workflow

At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a curious and driven Product Operations Analyst to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience.

Who You Are:

• An early-career professional, from a recent graduate up to 2 years of experience, looking to build a career in product operations.
• A Passion for Product & Tech: You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle.
• Curious about AI: You don't need to be an expert, but you're an enthusiast who is interested in learning about the latest AI technologies and tools and their potential to improve user experiences.
• Analytical & Data-Curious: You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis.
• A Problem-Solver: You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
• Eager to Learn Technical Skills: You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to learn is most important.
• Collaborative & Hands-On: You are a team player who is ready to roll up your sleeves and help with a variety of tasks, from testing new features to analyzing user feedback.

What You'll Do:

• Support Product Rollouts & Adoption: Work closely with product, design, and operations teams to help execute outreach and rollout plans for new features.
• Contribute to Product Development: Act as a key tester for new product capabilities. You'll document your findings, share user feedback with the product team, and help identify areas for improvement.
• Analyze Feature Performance: Assist in monitoring the performance of new features by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
• Champion the User Experience: Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
• Streamline Team Operations: Support the team by identifying opportunities to make our processes more efficient, whether through better documentation, improved feedback loops, or simple automations.

Nice To Have:

• Familiarity with Automation Tools: Any experience playing with tools like Zapier or other no-code/low-code platforms is a bonus.
• Data Analysis Exposure: Basic experience with SQL, Python (Pandas), or data visualization tools like Tableau or Looker.
• Internship or Project Experience: Previous internships or relevant project work in a tech, startup, or marketplace environment.
• Customer-Facing Experience: Experience in a role where you directly interacted with users or customers (e.g., customer support, community management).

For IL based applicants:

• The base salary for this position is $80,000 - $100,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager – Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners.

As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners.

Who You Are:

• Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations.
• Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—not just retention—through new use cases, cross-sells, or large-scale adoption.
• Consultative Approach: Experience in a consulting capacity (either in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses.
• Enterprise Sales Skills: 3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations.
• Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies.
• Strategic Thinker: Adept at using data and industry insights to identify opportunities, build business cases, and drive expansion strategies.
• Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability.
• Strong Communicator: Executive presence and excellent communication skills, with the ability to influence at all levels of an organization.
• Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success.
• Travel-Ready: Willingness to travel (~33%) to meet with enterprise partners onsite.

What You’ll Be Doing:

• Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units.
• Own the full sales cycle for new use cases and expansions within existing accounts.
• Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities.
• Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes.
• Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment.
• Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services.
• Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies.
• Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions.

For CA-based applicants:

• The base salary for this position is $130,000, with an OTE of $200,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite  #LI-AH1

At Instawork, our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. To empower these individuals and ensure our technology truly serves them, we're seeking a curious and driven Product Operations Intern to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience.

To help us evaluate your skills in a hands-on context, you will receive an email invitation to complete a practical case study upon applying to this role. 

Who You Are:

• Currently enrolled in an undergraduate program with a strong interest in product operations.
• A Passion for Product & Tech: You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle.
• Curious about AI: You don't need to be an expert, but you're an enthusiast interested in learning about the latest AI technologies and tools and their potential to improve user experiences.
• Analytical & Data-Curious: You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis.
• A Problem-Solver: You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
• Eager to Learn Technical Skills: You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to learn is most important.
• Collaborative & Hands-On: You are a team player who is ready to roll up your sleeves and help with a variety of tasks, from testing new features to analyzing user feedback.

What You'll Do:

• Support Product Rollouts & Adoption: Work closely with product, design, and operations teams to help execute outreach and rollout plans for new features.
• Contribute to Product Development: Act as a key tester for new product capabilities. You'll document your findings, share user feedback with the product team, and help identify areas for improvement.
• Analyze Feature Performance: Assist in monitoring the performance of new features by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
• Champion the User Experience: Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
• Streamline Team Operations: Support the team by identifying opportunities to make our processes more efficient, whether through better documentation, improved feedback loops, or simple automations.

Nice To Have:

• Familiarity with Coding Agents: Extensive experience building with autonomous agents like Replit Agent and Cursor to move from natural language prompts to production-ready code and complex workflows.
• Data Analysis Exposure: Basic experience with SQL, Python (Pandas), or data visualization tools like Tableau or Looker.
• Internship or Project Experience: Previous internships or relevant project work in a tech, startup, or marketplace environment.
• Customer-Facing Experience: Experience in a role where you directly interacted with users or customers (e.g., customer support, community management).

For IL based applicants:

• The pay range for this position is $30 - $40 per hour

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager–Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners.

As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners.

Who You Are:

• Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations.
• Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—not just retention—through new use cases, cross-sells, or large-scale adoption.
• Consultative Approach: Experience in a consulting capacity (either in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses.
• Enterprise Sales Skills: 3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations.
• Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies.
• Strategic Thinker: Adept at using data and industry insights to identify opportunities, build business cases, and drive expansion strategies.
• Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability.
• Strong Communicator: Executive presence and excellent communication skills, with the ability to influence at all levels of an organization.
• Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success.
• Travel-Ready: Willingness to travel (~33%) to meet with enterprise partners onsite.

What You’ll Be Doing:

• Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units.
• Own the full sales cycle for new use cases and expansions within existing accounts.
• Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities.
• Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes.
• Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment.
• Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services.
• Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies.
• Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions.

For NY-based applicants:

• The base salary for this position is $130,000, with an OTE of $200,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite  #LI-AH1

At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a curious and driven Product Operations Analyst to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience.

Who You Are:

• An early-career professional, from a recent graduate up to 2 years of experience, looking to build a career in product operations.
• A Passion for Product & Tech: You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle.
• Curious about AI: You don't need to be an expert, but you're an enthusiast who is interested in learning about the latest AI technologies and tools and their potential to improve user experiences.
• Analytical & Data-Curious: You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis.
• A Problem-Solver: You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
• Eager to Learn Technical Skills: You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to learn is most important.
• Collaborative & Hands-On: You are a team player who is ready to roll up your sleeves and help with a variety of tasks, from testing new features to analyzing user feedback.

What You'll Do:

• Support Product Rollouts & Adoption: Work closely with product, design, and operations teams to help execute outreach and rollout plans for new features.
• Contribute to Product Development: Act as a key tester for new product capabilities. You'll document your findings, share user feedback with the product team, and help identify areas for improvement.
• Analyze Feature Performance: Assist in monitoring the performance of new features by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
• Champion the User Experience: Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
• Streamline Team Operations: Support the team by identifying opportunities to make our processes more efficient, whether through better documentation, improved feedback loops, or simple automations.

Nice To Have:

• Familiarity with Automation Tools: Any experience playing with tools like Zapier or other no-code/low-code platforms is a bonus.
• Data Analysis Exposure: Basic experience with SQL, Python (Pandas), or data visualization tools like Tableau or Looker.
• Internship or Project Experience: Previous internships or relevant project work in a tech, startup, or marketplace environment.
• Customer-Facing Experience: Experience in a role where you directly interacted with users or customers (e.g., customer support, community management).

For CA based applicants:

• The base salary for this position is $80,000 - $100,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager – Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners.

As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners.

Who You Are:

• Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations.
• Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—not just retention—through new use cases, cross-sells, or large-scale adoption.
• Consultative Approach: Experience in a consulting capacity (either in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses.
• Enterprise Sales Skills: 3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations.
• Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies.
• Strategic Thinker: Adept at using data and industry insights to identify opportunities, build business cases, and drive expansion strategies.
• Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability.
• Strong Communicator: Executive presence and excellent communication skills, with the ability to influence at all levels of an organization.
• Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success.
• Travel-Ready: Willingness to travel (~33%) to meet with enterprise partners onsite.

What You’ll Be Doing:

• Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units.
• Own the full sales cycle for new use cases and expansions within existing accounts.
• Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities.
• Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes.
• Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment.
• Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services.
• Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies.
• Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions.

For IL-based applicants:

• The base salary for this position is $130,000, with an OTE of $200,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite  #LI-AH1

At Instawork, the safety of our marketplace is our highest priority. We are looking for a Trust & Safety Specialist who is, first and foremost, a meticulous and objective investigator. You will be responsible for protecting our community by resolving complex safety incidents with a firm commitment to evidence and policy.

To excel at the scale we operate, you must be highly proficient in modern operational leverage. This means using vibe coding (Natural Language to SQL) and AI-driven automation to gather facts, synthesize data, and streamline your workflow. We aren't looking for someone to just follow a manual—we want an investigator who uses the latest technology to find the truth faster and more accurately.

Who You Are:

• The Master Investigator: You have a "detective" mindset. You know how to weigh conflicting evidence, identify biases, and reach a fair conclusion under pressure.
• AI-Native & Tech-Fluent: You are proficient in using AI to enhance your productivity. You understand how to use natural language to interface with data (vibe analytics) and automate repetitive administrative tasks.
• High Agency: You take extreme ownership of your cases. You don't just "process" a ticket; you solve the underlying problem.
• Experience: 3+ years in Trust & Safety, Operations, or Compliance. Experience communicating with external stakeholders (clients, legal, or law enforcement) is a must.
• Data-Inquisitive: You are comfortable navigating internal systems and using data to build a narrative of facts.

What You’ll Do: 

• Lead Complex Investigations: Your primary focus is the end-to-end resolution of safety incidents. You will conduct objective, unbiased, and thorough evidence-based investigations to protect all stakeholders on the platform.
• Evidence-Based Resolution: Manage escalated support tickets with a cool head. You will communicate clearly and consistently with professionals and partners, ensuring that resolutions are grounded in facts and aligned with our terms.
• Vibe Analytics (NL-to-SQL): Proactively interrogate our databases using natural language to generate SQL queries. You will pull your own data to identify fraud patterns and safety trends without needing a technical intermediary.
• Policy Stewardship: Act as a subject matter expert on Instawork’s Community Guidelines. You will apply these policies with precision and help evolve them as the marketplace grows.
• Automated Workflow Design: Identify manual bottlenecks in the investigation process and use AI or low-code automation to build scalable enforcement solutions.

For IL-based applicants:

• The base salary for this position is $90,000 - $100,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off and paid company holidays
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Employee discount program

#LI-Onsite

Location: Remote (US only) + 60–80% travel to jobsites nationwide

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We partner with large design-build companies (~$10B revenue) that employ thousands of project engineers and project managers running complex jobsites across the country. Human Agency is building custom AI tools and strategies to make those teams dramatically more effective. The missing piece is someone who lives in the field, understands how construction actually works, and can connect the dots between emerging technology and real jobsite needs.

That’s this role. You’ll travel to active jobsites, shadow project teams, and develop a deep, current picture of how work gets done, where it breaks down, and where technology can genuinely help. You’ll be the person who’s wildly up to speed on everything happening in construction technology — from autonomous equipment to AI-assisted estimating to reality capture — and can evaluate where each piece might actually fit in the real workflows you’re observing.

You carry two mandates. Enablement: helping field teams understand and leverage AI tools to work better, faster, and smarter. Intelligence: capturing expert knowledge from the people who actually build things, understanding the technology landscape with depth and nuance, and feeding those insights directly into Human Agency’s venture studio and product roadmap. Your perspective shapes what we build, who we invest in, and how we think about making our design-build partners great.

What You’ll Own

Field Intelligence & Expert Knowledge Capture

• Conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types — healthcare, industrial, data centers, commercial — to map how work actually flows day-to-day and where the friction, waste, and brilliance live.
• Extract and codify expert knowledge from experienced construction professionals. The people you shadow know things that aren’t written down anywhere. Your job is to capture that institutional intelligence and make it an asset.
• Synthesize field observations into actionable briefs for Human Agency’s venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities are.
• Build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners’ project portfolios.
• Identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement.

Contech Landscape & Evaluation

• Maintain comprehensive, current knowledge of the construction technology landscape. You should have an informed opinion on every major platform, startup, and emerging capability in the space.
• Evaluate emerging technologies like Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you’re observing firsthand.
• Develop technology fit assessments: given what you see in the field, where could a given tool actually create value vs. where would it be shelfware? Your judgment on this is the product.
• Brief Human Agency and client leadership on contech trends, investment-worthy companies, and technology bets with a practitioner’s perspective, not a vendor’s pitch.
• Contribute directly to Human Agency’s venture studio thesis on where the AEC industry is heading and which technology gaps represent real opportunities.

AI Enablement & Coaching

• Help jobsite teams understand and adopt AI-assisted workflows that Human Agency has built for the client — tools for submittals, change orders, RFP assessment, meeting synthesis, quality knowledge, and more.
• Run hands-on coaching sessions (1:1, small group, lunch-and-learns) that translate AI capabilities into construction language. You’re teaching a PM how this saves them an hour on submittals, not lecturing about large language models.
• Identify the highest-leverage AI use cases for specific roles and project types based on what you’re seeing in the field, and work with our product team to customize solutions accordingly.
• Serve as the credible, trusted voice on AI and technology for field teams. You earn this by understanding their work, not by evangelizing from a slide deck.
• Surface adoption barriers, user friction, and workflow mismatches back to the product team so tools get better with every jobsite visit.

Who You Are

Required

• Construction industry experience (3+ years) with time spent on or around jobsites. You know what a three-week lookahead is, you’ve seen a PE’s actual day, and you understand the difference between how construction is supposed to work and how it actually works. Backgrounds in project engineering, project management, field operations, or construction technology.
• Deep fluency with the contech landscape. You follow the space obsessively — you know the players, the platforms, the funding rounds, and the gaps. You have a point of view on where it’s all heading.
• AI literacy that goes beyond using ChatGPT. You’ve built workflows, automated processes, and can demonstrate how AI tools change the way people work. You can teach this to others.
• Exceptional communication skills across audiences — you can have a credible conversation with a superintendent on a slab at 6am and brief a C-suite on technology strategy at 2pm.
• Comfort with heavy travel (60–80%) to jobsites across the country. This role lives in the field, not behind a desk.
• Natural credibility with construction professionals. You’re respected in those rooms because you understand the work, not just the tools.

Preferred

• Direct experience with construction technology platforms (Procore, PMWeb, OpenSpace, Bluebeam, BIM tools, or similar) — either as a power user, implementer, or builder.
• Background in construction technology or AEC innovation — whether at a startup, a GC’s operations or innovation team, or a technology consultancy serving the industry.
• Experience in technology evaluation, venture analysis, or strategic advisory roles where your judgment on “will this actually work” was the deliverable.
• Familiarity with how AI products are built — understanding how field insights and user research translate into product decisions.
• Comfort operating in a consulting structure where you’re a Human Agency team member embedded in a client’s organization and culture.

Why This Role Matters

Construction is a $13 trillion global industry where the people doing the work are brilliant but chronically underserved by their tools. Technology companies build for construction from the outside. Consultants advise from conference rooms. Nobody is living on jobsites, capturing what experts actually know, staying current on every emerging technology, and connecting those two things together.

That’s the gap this role fills. Your field intelligence shapes what Human Agency builds, who we invest in, and how we help our design-build partners operate at the highest level. Your enablement work ensures that the tools we’ve already built actually land with the people who need them. You’re the connective tissue between technology and the real world — and in an industry this large and this underserved, that’s a position with enormous leverage.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

Introduction:

We are seeking an energetic, self-starter to join our Field Service team. We are looking for someone with a strong understanding of robotic systems to install, troubleshoot, and support machine functionality both in the office and at distributed locations across the US. This person must be a curious self-starter with strong engineering and communication skills, both verbal and written.

This is a once in a lifetime opportunity to join a company who will forever change the way humans and robots interact on a service level!

What You'll Do 

• Own setup and installation of machines at customer stores
• Diagnose and repair machines at customer locations or remove/replace machines for external repair
• Perform routine maintenance and preventative checks and calibrations to ensure optimal equipment performance
• Communicate with internal and external customers to ensure alignment across all interested parties
• Create a Support library through clear process/procedure documentation crafting and updating
• Maintain detailed records of service calls, repairs, and training
• Work with cross-functional engineering teams to influence and improve the design of the robotic system
• Drive peak organizational performance through effective feedback, accountability and teamwork
• Travel: Up to 50% in the continental US with potential for relocation

What You Have 

• BS Engineering with 2+ years of robotics/automation/systems engineering experience
• Strong knowledge of electro-mechanical systems, software, and networking
• Strong network background with an understanding of networking protocols (TCP/IP, DNS, DHCP) and infrastructure to ensure reliable system connectivity.
• Demonstrated ability to analyze complex issues, diagnose problems, and implement effective solutions
• Clear and effective communication, with technical and non-technical colleagues, and experience providing professional customer service with a focus on customer satisfaction

About the role:

As a Summer Intern at Formic, you will support robotics deployments and operational execution while gaining hands-on exposure to real-world automation systems. You will work across both technical and non-technical workstreams, supporting coordination, documentation, and process improvement while learning how robotic systems are built, tested, installed, and supported in live manufacturing environments.

This internship is ideal for someone who is highly organized, curious, and excited to learn how a robotics company operates at scale.

In this role you will:

• Support coordination between internal teams, external vendors, and customers
• Assist with deployment documentation, checklists, and installation readiness reviews
• Shadow customer calls and internal planning meetings and capture clear notes and action items
• Help prepare customer-facing materials, FAQs, and onboarding documentation
• Support post-deployment tracking, issue documentation, and follow-up coordination
• Assist engineers and technicians with testing, setup, or validation of robotic systems
• Document edge cases, integration notes, and process improvements to improve repeatability
• Help organize and maintain SOPs, internal playbooks, and cross-functional documentation

What makes you a great fit:

• Currently pursuing a Bachelor’s or Master’s degree in Engineering, Industrial Engineering, Robotics, Operations, Business, or a related field
• Strong organizational skills and ability to manage multiple tasks and priorities
• Clear written and verbal communication skills
• Interest in robotics, automation, manufacturing, or industrial technology
• Comfortable using tools such as Google Workspace, Excel, Notion, Slack, or similar
• Curious, self-motivated, and eager to learn in a fast-paced environment
• Based in the greater Chicago area and able to work onsite five days per week in Woodridge, IL

Compensation: Internship compensation varies based on role scope, responsibilities, and legal classification under applicable federal, state, and local law. Some internships may be unpaid. Paid internships will be compensated at or above the applicable local minimum wage.

#LI-MB1