What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Establish and govern the overall vehicle-level validation strategy, including scope definition, test methodologies, resource allocation, and tool selection
• Define validation frameworks ensuring comprehensive coverage of functional and non-functional requirements across all vehicle domains
• Ensure alignment between validation strategy and evolving product requirements, including early validation through simulation and virtual methods
• Drive standardization of validation processes, KPIs, and reporting across program
• Own end-to-end DVP&R definition and governance within Codebeamer, ensuring full traceability between requirements, test cases, and validation results across all levels
• Define, document, and align vehicle-level test cases with cross-functional teams, ensuring formal sign-off and linkage to requirements across the full requirement hierarchy
• Partner with engineering teams to ensure requirements are validated, traceable, and aligned with verification and validation activities
• Govern validation scorecards and KPIs, providing weekly visibility into validation status, risks, and readiness to leadership
• Drive continuous improvement of digital workflows to increase efficiency, reduce manual errors, and strengthen release confidence
• Lead procurement and lifecycle management of measurement systems, ensuring compliance with technical standards and cost efficiency
• Define required signals, instrumentation, and data acquisition systems to support validation objectives
• Oversee validation tools, data systems, and test environments to support scalable program execution
• Negotiate and manage contracts for proving grounds and external testing partners across North America
• Define validation environments including proving grounds, public road, and climate conditions (cold, hot, humid) to ensure comprehensive test coverage
• Develop long-term strategies for validation capacity, utilization, and strategic partnerships
• Own validation of vehicle-level targets and requirements, including definition, benchmarking, and performance evaluation across key attributes
• Oversee functional and durability validation programs, ensuring alignment with vehicle performance targets and regulatory requirements
• Direct validation across all vehicle build phases (AGT, prototype, pre-series), ensuring readiness for production and launch
• Actively participate in MST (Module/Sub-System Team) forums, integrating validation requirements into development and driving alignment across cross-functional stakeholders
• Ensure validation readiness aligns with integration milestones and program timing
• Authorize functional and non-functional product releases from a validation and verification perspective
• Drive cross-functional alignment between engineering, quality, and program management for release readiness
• Approve vehicle-level changes and manage re-validation and re-certification processes
• Provide executive-level reporting to CTO and senior leadership, including risk assessments, KPIs, and validation status
• Translate complex technical risks into clear go/no-go recommendations for vehicle releases and program milestones 

Location & Travel Expectations:

• The role will be based out of a Scout Motors location in Charlotte, North Carolina or Novi, Michigan.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's or Master's degree in engineering or related field with 10+ years of experience
• Extensive experience in vehicle validation, verification, and testing within the automotive industry
• Proven experience defining validation strategies and leading full vehicle validation programs  
• Strong expertise in requirements traceability and ALM tools, including Codebeamer (or equivalent such as Jama, DOORS,)
• Experience owning DVP&R development and validation execution at vehicle level
• Strong understanding of vehicle development lifecycle from prototype through production
• Demonstrated ability to translate complex technical data into executive-level insights and decisions
• Expertise in data-driven problem solving, issue management, and process optimization 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Internal leveling code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work hand-in-hand with the Scout team to identify the right suppliers to build and supply parts & services, including participating in pre-souring audits to confirm acceptability of new suppliers. 
• Establish sourcing strategy, business plan (long term conditions) for assigned commodities and product groups, lead the sourcing process up to and including contract award for Exterior commodity purchasing to ensure the material cost and tooling targets are met or exceeded. 
• Lead the sourcing strategy presentation in the multi level sourcing committee environment. 
• Prepare and execute negotiated contractual documents and nomination agreements. 
• Act as program manager during the pre-production phase, ensuring that all industrialization at suppliers achieve the project requirements in terms of timing, cost, and quality. 
• Evaluate and apply technical changes to parts / services, ensuring that cost, quality and delivery objectives are met. 
• Lead cross-functional evaluation of suppliers’ preparedness for mass-production, together with Scout Quality, Engineering, and Logistics teams.  
• Manage supplier relationships and performance through key performance metrics. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 2- 4 years in purchasing environment with experience developing and executing procurement commodity strategies  
• Effective negotiation experience specific to automotive Exterior commodity purchasing 
• Analytical skills, ability to work independently, multi-task and work in a fast-paced environment 
• Thorough knowledge of automotive, manufacturing or related industries   
• A reputation for developing and nurturing excellent stakeholder and partner supplier relationships 
• Experience managing supplier performance 
• Program management experience 
• Ability to communicate effectively across all levels of an organization 
• Proactivity, initiative and the ability to work across multiple workstreams 
• A passion for creating something new       
• Ability to find creative solutions to complex problems 
• A collaborative approach - working as a team to achieve ambitious goals 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $90,000.00 - $115,000.00

Internal Leveling Code: IC9

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Product Strategy

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.

Own Financial Services & Partner Integrations

• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.

Customer-Centric Checkout & Transaction Design

• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.

Employee Experience & Internal Tooling Ownership

• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.

Cross-functional Leadership

• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.

Technical & Platform Stewardship

• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.

Operationalize & Measure Success

• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, or Fremont, CA, or remotely within the United States. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days of attendance in the office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.

Technical Expertise

• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.

Skills

• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal Leveling Code: IC8

Overview

Join an iconic brand that is redefining the pick-up truck and rugged SUV marketplace. As Staff Technical Product Manager, you will lead the execution of Scout’s digital diagnostic and fault resolution ecosystem, enabling seamless Rivian Volkswagen joint venture (RVT) tool integrations, intuitive technician interfaces, and intelligent vehicle health monitoring and analytics. This strategic and technical role bridges engineering, product management, and Aftersales business to deliver scalable solutions that improve diagnostic accuracy, technician efficiency, and service throughput.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Strategy

• Execute on the product vision, strategy, and roadmap for Scout’s diagnostics and Vehicle Health platforms, ensuring alignment with business goals and stakeholder needs across Aftersales, Vehicle Engineering and RVT partners.

Diagnostics-Centric Problem Solving

• Solve operational challenges related to fault identification and resolution by enhancing diagnostic workflows, guided fault-finding capabilities, and technician tool usability.
• Integrate diagnostic systems with production and R&D platforms to enable seamless data exchange and maximize utilization.

Lead Product Development

• Lead the Product Development in defining and delivering the product development roadmap for integrated diagnostic solutions.
• Collaborate closely with cross-functional partners, including Aftersales Business, IT, Engineering, Volkswagen Group, and RVT stakeholders, to develop front-end tool interfaces.
• Develop an intelligent fault-guidance system that helps technicians accurately identify root causes and enables seamless connectivity to over-the-air updates.
• Ensure product requirements are clearly captured and translated into effective technology solutions, while coordinating with RVT for backend integration.

Stakeholder Relationships

• Serve as a trusted advisor to internal and external partners, translating requirements and integration needs into product requirements and scalable technology solutions that improve diagnostic performance and technician experience.

Operationalize Products

• Lead the rollout of diagnostic platforms and tools across Scout workshops and internal teams, ensuring adoption, training, and performance monitoring across the network.
• Support deployment of Vehicle Health dashboards and proactive service alerts to improve technician readiness, enable earlier fault detection, and enhance service throughput.

Drive Technical Excellence

• Collaborate closely with software engineering to ensure scalable, efficient, and secure diagnostic solutions.
• Leverage expertise in system architecture, APIs, and data integration to support technical decisions across tool interfaces and guided workflows.

Measure Success

• Define KPIs and success metrics for diagnostic accuracy, tool usability, fault resolution speed, and integration performance.
• Incorporate metrics that reflect the impact of vehicle health data on diagnostic precision and service efficiency.
• Use data and user feedback to drive product improvements that enhance diagnostic operations and service outcomes.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, Fremont, CA, or remotely within the United States. 
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms and service tools.
• Proven success in building and launching diagnostic digital solutions.
• Automotive diagnostics experience strongly preferred.

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Experience with diagnostic platforms, service tools, or vehicle communication systems.

Skills

• Proficiency with Agile tools (Jira/Confluence), PRD authoring, and discovery practices (user interviews, service blueprints).
• Ability to create detailed technical requirement for software engineering partners.
• Highly analytical mindset with strong problem-solving capabilities.
• Excellent communication and stakeholder management; be able to align engineering, operations, business, and field teams.
• Data-driven decision making; comfortable with dashboards, SQL basics, and experimentation.

Education

• Bachelor’s degree in Computer Science, Engineering, or related field.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal leveling code: IC8

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

Location: Remote (For Non-Local) or Hybrid (Local to NYC, Denver, or Charlotte) 

Position Summary:

The Account Manager, PBM is responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations. Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent.

Position Responsibilities:

• Partner with clinical account manager (CAM) and account executive (AE) to manage clients through the entire lifecycle from implementation through go-live and renewal on a designated book of business  

• Support implementation as a critical member of the client management teams with all day-to-day client requirements 

• Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, override requests, demos and new implementations 

• Analyze incoming client requests and work with internal and external teams to complete required plan documentation 

• Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent 

• Lead pre- and post-implementation quality assurance and testing to validate coding accuracy 

• Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address 

• Travel requirements not to exceed 25% 

• Handle and resolve sponsor and member issues, escalating as needed 

• Research and respond to claims processing and system configuration inquiries 

• Coordinate integration of other data inputs into client management processes 

• Collaborate cross functionally to support general client operations, as required 

• Responsible for relationship management and contribution to successful NPS and Account Management Survey results, along with retention support 

• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. 

Qualifications:

• Undergraduate bachelor’s degree, with record of strong academic performance 

• 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare 

• Track record of building trusting internal and external relationships 

• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables 

• Experience working with structured and unstructured data 

• Proficient in Microsoft Office, SQL a bonus 

• Ability to balance multiple complex projects simultaneously 

• Exceptional written and verbal communication skills 

• Extremely flexible, highly organized, and able to shift priorities easily 

• Attention to detail & commitment to delivering high quality work product 

Visa Sponsorship: Capital Rx does not provide sponsorship to any candidates. This includes, but is not limited to those that require H1-B, TN, OPT, etc. Candidates must have authorization to work in the US at the time of application and throughout employment. 

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. 

Job Overview

What You’ll Do

Concept Development & Problem Solving

• Lead conceptual ideation for motion‑driven campaigns, product storytelling, and brand narratives that simplify complex ideas into engaging visual solutions
• Apply strategic thinking to translate abstract or technical concepts into intuitive motion frameworks
• Develop storyboards, animation systems, and visual approaches aligned to campaign goals and user understanding
• Translate product workflows, data, and UI interactions into compelling motion stories that drive clarity and engagement

Motion Graphics & Animation

• Design and produce high‑quality 2D, 2.5D, and light 3D animations using Adobe After Effects and Cinema 4D
• Build advanced motion systems including kinetic typography, modular animation frameworks, and scalable templates
• Apply modern animation techniques such as parallax, depth layering, camera movement, and micro‑interactions
• Demonstrate strong timing, pacing, and visual hierarchy across all motion outputs

Product UI & Visual Storytelling

• Create product UI animations and software mockups that showcase platform functionality and user value
• Animate dashboards, data flows, and system interactions with a polished, intuitive, and modern feel
• Develop 2.5D UI environments and interface‑driven storytelling grounded in real product experiences
• Partner with product marketing and UX teams to ensure alignment with product positioning and usability principles

HTML5 & Interactive Animation

• Develop interactive motion experiences using Google Web Designer, GSAP, Lottie, CSS, and SVG animation
• Build responsive, performance‑optimized animations for web, display ads, and digital platforms
• Explore modern technologies such as WebGL, Rive, and real‑time animation frameworks to enhance interactivity
• Ensure accessibility, cross‑browser compatibility, and mobile responsiveness across deliverables

Video Editing & Post‑Production

• Edit and enhance video content for campaigns, product marketing, and brand storytelling using Adobe Premiere Pro and After Effects
• Integrate motion graphics, UI animation, overlays, and light VFX to elevate narrative clarity and visual impact
• Align motion with audio, voiceover, and pacing to deliver cohesive video experiences

Innovation, Systems & Collaboration

• Stay current on motion design trends, emerging technologies, and modern visual styles
• Develop scalable motion systems, templates, and reusable components to improve efficiency and consistency
• Explore new tools, workflows, and AI‑assisted techniques to enhance speed, quality, and creativity
• Collaborate cross‑functionally with brand, product marketing, digital, and development partners while managing multiple projects and deadlines

What We’re Looking For

• Expert‑level proficiency in Adobe After Effects, with strong expression skills preferred
• Proven experience creating product UI animation, software mockups, and system‑based storytelling
• Advanced motion design skills across typography, composition, pacing, and visual hierarchy
• Proficiency with Google Web Designer and HTML5 animation frameworks
• Strong video editing capabilities using Adobe Premiere Pro
• Working knowledge of SVG, CSS animations, GSAP, and responsive motion techniques
• Deep understanding of motion design for digital platforms, including performance optimization and rendering workflows
• Demonstrated ability to concept, problem‑solve, and deliver high‑quality motion design end‑to‑end
• Strong communication, collaboration, and time‑management skills

Preferred Qualifications

• Bachelor’s degree in Graphic Design, Motion Graphics, Digital Media, or a related field
• 3+ years of professional experience in motion graphics, animation, or interactive design
• Experience with LottieFiles, Rive, WebGL, or real‑time animation tools
• Familiarity with Cinema 4D or similar 3D tools for motion enhancement
• Adobe Suite Expert

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

The Prenatal Account Executive, Charlotte East is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Requirements:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


#LI-Remote

THE ROLE:

Everpure (Formerly Pure Storage) is looking for a dynamic Systems Engineering Manager to lead and inspire a high-performing team in our Enterprise organization. In this pivotal role, you’ll guide talented pre-sales Systems Engineers who help some of the world’s largest and most innovative companies modernize their data strategies with industry-leading all-flash storage, cloud, and AI-driven data solutions. If you’re passionate about coaching technical talent, elevating customer outcomes, and shaping the future of data-driven enterprises, this is your opportunity to make a visible impact at one of the fastest-growing companies in the industry.

WHAT YOU’LL DO:

• Demonstrate effective people development in a rapidly evolving technical space 
• Act as an employee advocate who is focused on team and people development, demonstrating high EQ
• Have a desire to drive operational excellence; create a team support creation and validation of technical demand
• Lead by example, living the Everpure Values: Persistence, Creativity, Teamwork, Ownership, Customer-first
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Passionately bring to light the advantages of an Everpure Storage solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Enable team to:
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs when needed
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Move with market trends and competitive landscape to promote thought leadership within our organization

WHAT YOU BRING:

• 5+ years of Management experience leading high performing Sales Engineers selling in Enterprise Accounts
• 10+ years experience supporting the sales of storage, networking or systems solutions to a combination of large accounts and data centers
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in setting team strategy to acquire new prospects and converting them into clients
• Knowledge of business impact of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMWare, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily operations, track performance metrics, develop team members through coaching and training, and manage escalated customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with cross-functional departments to drive operational success. 

*This position requires holding an NMLS License and meeting qualifications for Qualified Individual licensing in needed states.

What You’ll Do

• Provide hands-on leadership to create a positive, collaborative work environment by setting clear expectations, motivating the team, and supporting professional growth.
• Oversee team performance, focusing on metrics like productivity, efficiency, quality, and SLA adherence, while driving continuous improvement through coaching and regular evaluations.
• Equip the team with up-to-date product knowledge, best practices, and company policies to ensure consistent, high-quality customer interactions.
• Manage daily team operations, addressing escalated issues, monitoring workflows, and empowering agents to meet SLAs.
• Ensure team adherence to Figure’s policies and standards. 
• Handle administrative responsibilities, such as managing performance records, PTO, and disciplinary actions, in compliance with company policies.
• Serve as a liaison with Workforce Management, HR, and IT to resolve employee concerns and maintain operational efficiency.

What We Look For

• 3–5 years of leadership experience in customer support, preferably in contact centers or financial services industries, with a proven ability to manage performance metrics and drive team improvements.
• Strong communication and interpersonal skills, with the ability to inspire, develop, and hold team members accountable while fostering a culture of excellence and continuous improvement.
• Proven ability to ensure policy adherence, taking full ownership of team results.
• Strategic thinker with advanced problem-solving skills, capable of implementing innovative solutions in dynamic, evolving environments.
• Results-driven leader with confident, compassionate communication skills, effective in engaging with both team members and leadership.
• High proficiency in workforce management tools, CRM systems, and data analysis platforms.

Salary

• Compensation Range: $77,400 - $86,000/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-MM1 #LI-Hybrid

The Field Manager is responsible for managing and supporting a team of up to 10 technicians, ensuring high-quality service delivery, safety compliance, and customer satisfaction. This role focuses on leading day-to-day operations in the field, coaching technicians for performance, and managing resources efficiently to meet branch objectives.  

Education:  

• High school diploma or GED required.  

Experience:   

• Minimum of 2 years of experience in lawn care, landscaping, or chemical application. 

• 1+ years of experience in a supervisory or leadership role preferred  

Skills:   

• Strong leadership and team-building abilities. 

• Knowledge of chemical lawn treatments, fertilizers, and proper safety procedures. 

• Valid driver’s license. 

• Strong leadership, organizational, and communication skills. 

• Excellent organizational, time-management, and problem-solving skills. 

• Strong customer service skills with a focus on issue resolution. 

• Proficiency in using technology, including Microsoft Office Suite or similar, scheduling software, and CRM systems. 

• Ability to handle multiple priorities and make decisions in a fast-paced environment. 

• Ability to obtain necessary state certifications for chemical application, if not already certified. 

• Ability to lift and carry up to 50 lbs regularly. 

• Comfortable working outdoors in varying weather conditions. 

• Capability to operate lawn care equipment and safely handle chemical products.  

General Responsibilities: 

• Directly supervise and mentor up to 10 lawn care technicians, fostering a positive and productive work environment. 

• Conduct daily check-ins, coordinate schedules, and ensure technicians are equipped with necessary tools, materials, and safety gear. 

• Monitor and evaluate technician performance, providing coaching, feedback, and support as needed. 

• Ensure adherence to company standards and safety protocols, including the proper application of chemicals and equipment use. 

• Address any operational issues promptly, including equipment maintenance, product usage, and scheduling conflicts. 

• Collaborate with technicians to address customer concerns, resolve service issues, and ensure overall satisfaction. 

• Conduct quality assurance checks in the field to verify the effectiveness of treatments and services. 

• Act as a liaison between customers and the branch, escalating issues when necessary. 

• Conduct field audits to assess service quality, technician performance, and equipment usage. 

• Serve as the primary point of escalation for customer concerns, addressing issues promptly and professionally. 

• Conduct on-site visits to inspect work quality, answer customer questions, and recommend additional services. 

• Ensure customer feedback is documented and used to improve service delivery. 

• Enforce company safety protocols and ensure compliance with chemical handling and application guidelines. 

• Support management with operational insights to improve processes and efficiency. 

• Ensure the team adheres to local, state, and federal regulations regarding pesticide use, environmental protection, and worker safety. 

• Conduct regular safety inspections and training sessions. 

• Resolve field-level operational issues, such as equipment malfunctions, customer concerns, or schedule adjustments. 

• Manage the maintenance and readiness of vehicles, equipment, and tools used by field technicians. 

• Monitor chemical and supply inventory levels, ensuring timely replenishment and adequate stock. 

• Train technicians on safety procedures, equipment operation, chemical application, and customer service best practices. 

• Report equipment issues and coordinate repairs or replacements. 

• Monitor field performance to ensure that work is done efficiently and meets required standards. 

• Report on operational results and team performance to the lead service manager (e.g., OM/BM/GM). 

• Maintain accurate records of technician certifications, safety meetings, and compliance audits. 

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Venice/Port Charlotte, FL area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Venice/Port Charlotte, FL area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Overview

The Sr. Marketing Campaign Manager will support the development and execution of integrated marketing campaigns and programs across multiple channels such as events, digital, social, paid media, and nurture programs. This person will partner with stakeholders in Marketing Communications, Product Marketing, and Marketing Operations to design and execute integrated marketing campaign strategies while monitoring results based on Key Performance Indicators (KPI's).

Job Responsibilities

• Campaign Strategy and Execution: Develop, execute, and manage comprehensive multi-channel marketing campaigns, including email, webinars, events, direct mail, and digital. Ensure seamless execution from planning through to completion in a fast-paced environment, aligning with organizational goals to drive repeatable, scalable results while meeting deadlines and campaign objectives.

• Salesforce Proficiency: Utilize Salesforce to build campaign hierarchies, create detailed reports, and develop dashboards that track and analyze campaign performance metrics, ensuring data-driven decision-making.

• Partnership and Trade Association Management: Manage partnerships and joint partner marketing efforts, ensuring alignment with partner objectives to maximize impact. Identify and collaborate with relevant trade associations within your vertical, securing quarterly sponsorships to expand your marketing reach.

• Project and Budget Management: Leverage platforms such as Monday.com for project management, ensuring timely delivery of campaign components. Manage campaign budgets effectively, ensuring optimal resource allocation and maintaining financial accountability.

• Marketing Platform Proficiency: Demonstrate expertise with platforms such as On24 for webinar execution and Marketo for email marketing, landing page buildout, and smartlist segmentation.

• Performance Forecasting and KPI Management: Analyze and forecast the expected performance of planned marketing programs quarterly, with monthly adjustments to align campaign goals with sales targets and overall business objectives. Continuously monitor and optimize key performance indicators (KPIs) to improve campaign effectiveness.

• Revenue Marketing and Pipeline Development: Collaborate closely with Industry Sales Leaders as a trusted Demand Generation partner to develop a healthy pipeline, integrating marketing efforts into the sales pipeline seamlessly. Plan and execute targeted marketing campaigns aimed at generating sales-qualified leads.

• Content and Persona Alignment: Work with Product & Content Marketing to ensure campaign content aligns with brand positioning, messaging, and buyer personas, effectively targeting key segments.

• Campaign Monitoring and Continuous Improvement: Oversee campaign performance throughout the lifecycle, conducting A/B testing and regularly analyzing campaign metrics and conversion rates. Identify opportunities for optimization and implement best practices to enhance efficiency, accelerate the sales cycle, and continually improve the effectiveness of marketing strategies.

Required Experience, Qualifications, and Skills

• Proven success in managing multi-faceted marketing programs from planning to completion in a fast pace environment.

• Effective at project management, with the ability to take initiative and manage multiple projects at once and deliver within deadlines. Experience using project management tools, such as Workfront.

• Experience using key marketing reporting tools such as Salesforce and Google Analytics.

• Strategic understanding of marketing automation platforms such as Hubspot/Marketo, lead scoring strategies, and the marketing funnel stages (MQL, SQL, etc.).

• Understanding of marketing metrics and funnel analytics to optimize campaigns, and ability to deliver feedback on best strategies to drive demand.

• Writing skills appropriate for demand generation (email, web, social, and campaign ads).

• Communicate effectively on a regularly scheduled cadence between stakeholders to ensure alignment on goals and objectives.

• Comfortable presenting virtually and in person, both internally and externally (webcast, user conferences, etc.).

• Strong leadership and communication skills in delivering vision and strategy for campaigns to senior executives.

Location: Remote or Hybrid (Local to NYC or Denver area)

As an Account Manager focused on PBA and Medicare, you'll be at the forefront of delivering seamless client experiences by managing benefit changes, implementing new plans, and ensuring pricing accuracy—all while driving impactful solutions that directly shape business success. You’ll lead key quality assurance initiatives, proactively identify claim discrepancies, and collaborate across teams to streamline processes, making a tangible impact on client satisfaction and operational efficiency. Your expertise will be essential in shaping client strategies, resolving complex issues, and upholding the values that keep Capital Rx ahead of the competition.

Position Responsibilities:

• Partner with clinical account manager (CAM) and account executive (AE) to manage clients through the entire lifecycle from implementation through go-live and renewal on a designated book of business
• Support implementation as a critical member of the client management teams with all day-to-day client requirements
• Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, override requests, demos and new implementations
• Analyze incoming client requests and work with internal and external teams to complete required plan documentation
• Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent
• Lead pre- and post-implementation quality assurance and testing to validate coding accuracy
• Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address
• Travel requirements not to exceed 25%
• Handle and resolve sponsor and member issues, escalating as needed
• Research and respond to claims processing and system configuration inquiries
• Coordinate integration of other data inputs into client management processes
• Collaborate cross functionally to support general client operations, as required
• Responsible for relationship management and contribution to successful NPS and Account Management Survey results, along with retention support
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.

Qualifications / Profile:

• Undergraduate bachelor’s degree, with record of strong academic performance
• 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare
• Track record of building trusting internal and external relationships
• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables
• Experience working with structured and unstructured data
• Proficient in Microsoft Office, SQL a bonus
• Ability to balance multiple complex projects simultaneously
• Exceptional written and verbal communication skills
• Extremely flexible, highly organized, and able to shift priorities easily
• Attention to detail & commitment to delivering high quality work product

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

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SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our Enterprise accounts in the Carolinas Region reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

LOCATION

Seeking candidates in North Carolina, preferably in Raleigh or Charlotte. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

Please note: This position is not eligible for immigration sponsorship. 

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.

Manager, Production Support & Service Reliability 

The Manager of Production Support & Service Reliability owns the production support operating model, incident management, service levels, release-watch support, escalation governance, and overall live-service quality across pods. This impactful role is critical in ensuring Production Support is proactive, disciplined, and tightly connected to Engineering, Product, QA, and business stakeholders.

This position will ideally be based in one of our US offices and is a hybrid role with the flexibility to work remotely 2 days per week (also eligible for remote candidates).

This position is not eligible for immigration sponsorship.

What You'll Do:

Service Reliability Leadership

• Define the production support operating model, incident lifecycle, severity framework, and support expectations across pods
• Establish service levels, escalation paths, release-watch routines, and communication standards for production issues
• Create visibility into live-service health, incident trends, and recurring support risks

Team & Process Leadership

• Lead production support engineers and AI operations analysts as the team continues to grow
• Build repeatable support routines, runbook discipline, and issue triage practices that scale across products and workflows
• Partner with Product, Engineering, and QA to improve supportability and reduce recurring production issues

Incident & Stakeholder Management

• Own incident governance for material issues, including severity calls, stakeholder updates, escalation management, and stabilization plans
• Ensure business and technical stakeholders have clear visibility into impact, next steps, and resolution progress
• Drive post-incident review practices that improve resilience and reduce repeat failures

Finance & AI Production Readiness

• Ensure finance-sensitive workflows receive the right level of production support, issue classification, and escalation handling
• Oversee support patterns for AI-enabled workflows, including degraded outputs, fallback scenarios, trust issues, and human-review triggers
• Work with business and technical teams to distinguish software defects from data, process, training, or model-behavior issues

You Have:

• 8+ years of production support, application support, service reliability, or engineering operations experience, including team leadership
• Strong knowledge of incident management, service operations, support processes, release support, and escalation discipline – you are a builder of reliable operating processes, not just a responder to tickets
• Experience working closely with engineering and product teams in modern software delivery environments – you are structured, pragmatic, and highly credible across teams
• Ability to communicate clearly with both technical and business stakeholders during high-pressure situations – you are calm under pressure and comfortable making judgment calls with incomplete information
• Comfort operating in finance-sensitive, workflow-heavy, or business-critical application environments
• Consistent commitment to trust, transparency, and quality
• Bachelor's degree preferred

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $150,000 to $190,000 + benefits + bonus.

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-HA1

Please note: This position is not eligible for immigration sponsorship. 

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.

Manager, Quality Engineering & AI Validation

The Manager of Quality Engineering and AI Validation leads Accordion's centralized Quality Engineering and AI Validation function across software delivery pods. This impactful role will be critical in owning the quality operating model, release-readiness standards, test strategy, AI validation framework, and quality metrics used to support both conventional software and AI-enabled solutions. Above all, this leader will ensure quality is designed into delivery from the start, not inspected in at the end.

This position will ideally be based in one of our US offices and is a hybrid role with the flexibility to work remotely 2 days per week (also eligible for remote candidates).

This position is not eligible for immigration sponsorship.

What You’ll Do:

Quality Strategy & Governance

• Define the firm-wide quality strategy, release gates, and validation standards across development pods
• Establish a risk-based quality model for traditional software and AI-enabled workflows
• Define when pod-level validation is sufficient and when independent QA validation is required

AI Validation Leadership

• Build and operationalize the QA approach for AI-led products, including benchmark datasets, scoring rubrics, regression comparisons, and grounded-output validation
• Establish testing expectations for instruction adherence, consistency, business correctness, control compliance, and hallucination risk
• Partner with Engineering and Product leaders on quality implications of prompt, model, workflow, and tooling changes

Team Leadership

• Lead and develop quality engineers, AI quality analysts, and domain-oriented QA resources
• Improve the maturity of automation, evaluation routines, test evidence standards, and release discipline
• Create a scalable central model that supports pods without becoming a bottleneck

Finance & Risk Alignment

• Partner with Finance and practice SMEs to ensure solutions are validated against real business use, materiality, and control expectations
• Ensure high-risk workflows receive the right level of domain review before production release

Production Quality

• Define the framework for production quality monitoring, including escaped defects, output-quality degradation, reviewer overrides, and control failures
• Create visibility into quality trends, readiness, and recurring failure patterns for Engineering and leadership

You Have:

• 8+ years of QA, software testing, or quality engineering experience, including team leadership – you are a builder of quality systems and operating models
• Deep fluency in both engineering quality and business impact
• Experience building test strategy, release-readiness processes, and automation programs in modern software environments
• Experience supporting AI-enabled applications, workflow automation, data products, or decision-support systems
• Strong understanding of functional, integration, regression, API, and data validation approaches
• Ability to translate business-critical finance workflows into quality controls and release criteria
• Comfortability asking tough questions about readiness, risk, and evidence
• Strong communication skills and credibility with Engineering, Product, and business stakeholders – you are structured, pragmatic, and highly credible
• Consistent focus on trust, traceability, and scalable execution
• Bachelor's degree preferred

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $165,000 to $205,000 + benefits + bonus.

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-HA1

Location

This internship will be based in Charlotte, NC.

Reporting

This intern will report to the Senior Manager, Digital Support

Internship Overview
Palmetto is looking for a motivated and curious student to join the Customer Experience (CX) team for a summer internship. This role sits at the intersection of AI, customer operations, and business strategy, giving you hands-on exposure to how a high-growth clean energy company is building the future of automated customer support.

You will work directly alongside our CX AI team on real initiatives, not hypothetical projects. That means contributing to Sunny, our AI support agent built on Intercom, and helping improve how we use data, automation, and AI to resolve customer issues faster and more effectively. This role is built for someone who wants to learn by doing and is comfortable moving fast in an environment where the work actually ships.

Core Responsibilities

The intern will own and support a mix of project-based work and ongoing initiatives throughout the summer. Responsibilities may include:

• Supporting the development and optimization of Sunny, our AI customer support agent, including testing conversation flows, reviewing AI resolution data, and identifying gaps in coverage
• Analyzing customer contact data to surface trends, identify high-volume issue types, and recommend new AI automation opportunities
• Assisting in the creation and maintenance of knowledge base content used to train AI responses
• Documenting workflows, SOPs, and process improvements across the CX team
• Partnering with CX operations, engineering, and product stakeholders on cross-functional projects
• Contributing to a defined summer project with clear deliverables and a final presentation to the CX leadership team

Qualifications

• Currently enrolled in an undergraduate or graduate program
• Pursuing a degree in Business, Information Systems, Computer Science, Data Analytics, Communications, or a related field
• Genuine curiosity about AI, automation, and how technology can improve customer experience
• Strong written and verbal communication skills, you can explain a complex problem clearly in a Slack message or a slide
• Comfortable working with data: pulling reports, spotting patterns, and drawing conclusions
• Ability to manage multiple workstreams, prioritize effectively, and hit deadlines without heavy hand-holding
• Prior internship, coursework, or project experience in CX, operations, product, or AI-adjacent work is a plus
• Interest in renewable energy, climate tech, or mission-driven organizations

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. 

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

We're looking for a Senior Lifecycle Marketing Manager to own end-to-end execution across assigned lifecycle channels — driving measurable performance through smart automation, rigorous experimentation, and data-backed creative strategy. This is a high-impact individual contributor role for someone who is equally comfortable designing a multi-step journey and presenting their channel results to senior leadership. You'll work closely with the Director of Lifecycle Marketing to execute on the roadmap — but you'll own your channels, bring your own hypotheses, and be accountable for results. This isn't a coordinator role. You'll be expected to diagnose complex problems, move quickly, and raise the bar for how Bankrate communicates with its users.

What You’ll Do:

• Channel ownership — Own the full campaign lifecycle for your assigned channels — from strategy and segmentation through build, QA, deployment, and post-send analysis. Diagnose and resolve complex delivery issues (CPL spikes, CVR drops, approval rejections) before they affect KPIs.
• Journey architecture — Design and manage multi-step, trigger-based lifecycle journeys in Iterable. Build event-driven workflows that respond to user behavior in real time. Document your logic, segment definitions, and decision trees so the team can learn from and replicate your approaches.
• Creative strategy & briefs — Lead creative strategy for your channels — using performance data to develop testable hypotheses on hooks, CTAs, and formats. Translate data into clear, actionable creative briefs that reduce revision cycles and ship faster.
• Attribution & reporting — Design and maintain attribution frameworks and custom dashboards for your channels. Evaluate platform-reported metrics against internal attribution to surface discrepancies, guide budget decisions, and reduce over-attribution.
• Structured experimentation — Design and execute multi-variable experiments (creative x audience x placement) with proper holdout groups. Translate test results into playbooks that improve CVR and can be reused across the team's broader channel suite.
• Performance diagnosis — When something breaks — a CPL spike, sudden CVR drop, unexplained churn — you're the first one to form a hypothesis and test a fix. You thrive in ambiguity and use data to move fast with limited information
• Integrate AI into your workflow — Use AI tools consistently to accelerate campaign work — drafting copy, building performance reports, generating test hypotheses, or structuring briefs. Evaluate AI outputs critically before publishing. Document where AI creates real leverage and share those approaches with the broader team.

What We’re Looking For:

• Lifecycle channel expertise — 4–7 years owning lifecycle marketing campaigns with direct accountability for performance. Experience managing email, push, or SMS channels end-to-end in a platform like Iterable, Braze, or similar.
• Strong Iterable proficiency — You can build multi-step journeys, configure event-triggered workflows, set up dynamic segmentation, and troubleshoot delivery issues without engineering support.
• Analytical mindset — You design experiments with proper holdouts, evaluate results with statistical awareness, and can build a dashboard or attribution model that stakeholders actually trust. You catch discrepancies in platform data.
• Creative operator — You can write a strong brief, give useful creative feedback, and identify what’s driving a performance change at the copy or format level. You view creative as a performance lever, not an afterthought.
• Structured project runner — You manage multiple workstreams simultaneously without dropping details. You own timelines, flag risks early, and keep stakeholders aligned without needing heavy oversight.
• Clear communicator — You write and present with clarity. You can take a complex performance story and distill it into a crisp recommendation for a senior leader.
• AI-forward practitioner — You actively use AI tools in your day-to-day work and have a point of view on where they add real value versus where human judgment is irreplaceable.
• High ownership mentality — You hold yourself accountable to outcomes, not just outputs. You follow through, communicate proactively, and don’t wait to be asked.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 – $140,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through  omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

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At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. 

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

We're looking for a Director of Lifecycle Marketing to build, scale, and evolve how we engage millions of users across the full customer journey — from first touch through conversion, retention, and repeat engagement. This is a senior individual contributor role for someone who has owned lifecycle end-to-end: strategy, systems, execution, and performance. You'll operate at the intersection of data, product, and marketing — designing systems that drive measurable revenue across channels including email, push notifications, SMS, and in-app messaging. You won't inherit a polished playbook. You'll build the strategy, establish the systems, and set the standard for how Bankrate engages its users at scale.

What You’ll Do:

• End-to-end journey design — Architect and optimize lifecycle programs across onboarding, engagement, monetization, and retention. Own everything from segmentation strategy and journey logic to channel selection (email, push, SMS, in-app) and performance readouts.
• Automation at scale — Build and evolve sophisticated, trigger-based workflows powered by behavioral data, real-time signals, and predictive inputs. Design systems that run reliably across millions of users without constant manual intervention.
• Creative & funnel strategy — Architect full-funnel messaging strategies aligned to customer journey stages. Partner with Creative on sprint-based testing — reducing cost-per-conversion through systematic iteration on copy, CTAs, and content — and serve as the cross-functional authority on lifecycle creative methodology. 
• Revenue attribution and measurement rigor — Own how lifecycle impact is measured. Design and run lift studies, holdout tests, and incrementality models. Build forecasting models that project volume and efficiency at varying investment levels. Be the team's go-to on measurement methodology and statistical validity.
• Quarterly experimentation roadmap — Develop and maintain a prioritized testing roadmap across the full funnel. Institutionalize learnings to compound efficiency gains over time. Set the standard for experimental rigor — from hypothesis formation to result interpretation.
• AI-powered lifecycle workflows — Identify and prioritize high-value AI use cases across the lifecycle funnel — from personalization and send-time optimization to content generation and predictive segmentation. Lead structured pilots with defined success metrics. Build AI-assisted workflows the team can adopt and scale, and document decision criteria (quality, accuracy, risk trade-offs) for others to follow.

What We’re Looking For:

• Proven lifecycle ownership — 7+ years owning lifecycle as a revenue-driving channel — not just executing campaigns, but building systems that scale across email, push, SMS, and in-app. Experience scaling programs to millions of users.
• Deep platform expertise (Iterable preferred) — You can design and build complex, multi-step journeys, dynamic segmentation, and event-driven triggers without relying on engineering for day-to-day execution.
• Measurement authority — You've designed and run lift studies, holdout tests, or MMM analyses. You can evaluate experiment results with statistical rigor, diagnose funnel drop-offs with precision, and translate complexity into clear, actionable insights for senior stakeholders.
• Creative strategist — You understand the relationship between messaging, creative, and conversion. You can brief creative partners, run sprint-based testing cycles, and identify what's driving performance at the copy, format, and channel level.
• Operator and strategist — You can zoom out to define the annual roadmap and quarterly testing agenda, and zoom in to QA a journey or debug a trigger logic issue. You move fluidly between strategy and execution without losing momentum.
• Executive-level communicator — You lead business reviews confidently, influence without formal authority, and earn credibility by being consistently well-prepared and right.
• AI-forward practitioner — You actively use AI tools to accelerate your work and have a point of view on where AI creates real leverage in lifecycle — and where human judgment still matters.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $140,000 – $210,000 per year + equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

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At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

Department Description

Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

Location

This position will be based in Charlotte, NC.

Reporting

This position will report into the Senior Manager, Revenue Operations.

Summary of Role 

The Revenue Operations Specialist, Comfort owns the "first production" phase for our commercial partnerships. Reporting to the Senior Manager, Revenue Operations, this role ensures the critical gap between onboarding and the first deal is bridged seamlessly for our HVAC and Home Electrification partners. You drive structured, systemic activation so that partner success does not depend on individual follow-up heroics from the field team.

Strategic & Tactical

• Schedule, confirm, and coordinate and situationally, coordinate the initial training sessions for HVAC, Heat Pump, and Home Electrification partners.
• Help in developing educational and sales materials that clearly articulate Palmetto product offerings.
• Deploy program overviews and documentation to partners prior to their first training to ensure they arrive informed and ready to engage.
• Proactively prepare partners for their first opportunity by equipping them with the tools, training, and confidence to effectively engage, interact with, and sell to external customers immediately after onboarding.
• Track non-activated accounts closely, deploying re-engagement strategies to prevent partners from stalling out.
• Hand off successfully activated and transacting partners to their respective CAMs for ongoing relationship management and volume growth.

Qualifications

• 3+ years of experience in sales enablement, training, or partner activation.
• Experience in the HVAC/Heat Pump and Home Electrification industry is preferred.
• Strong interpersonal and relationship building skills.
• Superior communication skills – both oral and written.
• Ability to present complex financial or technical platforms clearly to enterprise-level clients and partners.

SoFi is seeking a Manager to join our Capital Markets team. In this role, you will be the structuring point person working with a cross-functional internal team of capital markets, treasury, investor relations, legal and IT team members together with external constituencies including broker-dealers, investors and rating agencies to establish the most efficient structures for proposed Capital Markets’ transactions.

What you’ll do:

• Manage the structuring process for all Securitizations and Loan Sales, including Intex file set up and iteration and Cash Flow model analysis. 
• Analyze and understand the economic impact of using different avenues of funding available through the capital markets (execution related to ABS transactions, whole loan sales, warehouse financing, and bulk sales).
• Validate and utilize third-party valuation agent credit assumptions and analytics to run internal analyses related to fair market value of SoFi’s managed pool of loans.
• Monitor dashboards and spreadsheets that track ongoing performance of our securitizations and other transactions.
• In partnership with internal and external counsel, review and negotiate transactional terms through to execution.
• Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing and finance.
• Assist with the content preparation, communication, correspondence, and due diligence processes for external stakeholders including investors, lenders, rating agencies, data systems providers, law firms, trustees, custodians, and accounting firms.
• Other ad hoc support as needed requested relating to whole loan sales, asset backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company.

What you’ll need:

• 8+ years of relevant experience desired, primarily in capital markets and ABS execution
• BS/BA in business, finance, accounting, economics or similar technical field
• Excellent work ethic and willingness to contribute broadly to achieve team and company objectives   
• Strong verbal and written communication as well as technical and organizational skills
• Strong analytical skills with attention to detail and deep knowledge of Intex Dealmaker and Bloomberg
• Clear understanding of Rating Agency criteria and how they translate into transactional structures
• Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms
• High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint)
• Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc.
• Previous experience with asset-backed securitization data sets a plus:  Bloomberg, Intex, DV01, etc.

The role

SoFi is seeking a manager to join our Capital Markets focused on Secondary Markets in the Home Loans team. In this role, to you will be the point person working with a cross-functional internal team of capital markets, treasury, margin management members together with external constituencies including broker-dealers, investors, the GSE’s and third party vendors to execute home loan sales, securitizations transactions.

What you’ll do:

• Manage rate-sheet generation via MBS pricing and coordination into the Product and Pricing Engine.  Emphasis on TBA pricing and Spec Pool pricing for rate-sheet generation.
• Understanding of MSR and BU-BD/XS Servicing pricing
• Work with margin management to determine best margin based on secondary pricing, region, and/or current program, or marketing campaign.
• Familiar with Lock Desk procedures and policies.
• MBS pooling and loan delivery
• Pipeline hedging, trading and understanding of the roll market

What you’ll need:

• 6+ years of relevant experience desired, primarily in home loan secondary markets.
• BS/BA in business, finance, accounting, economics or similar technical field
• Excellent work ethic and willingness to contribute broadly to achieve team and company objectives   
• Strong verbal and written communication as well as technical and organizational skills
• Strong analytical skills with attention to detail
• Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms
• High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint)
• Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc.
• Previous experience with asset-backed securitization data sets a plus:  Bloomberg, Intex, DV01, etc.

A Plus:

• Familiarity with Encompass LOS and OB pricing engine.
• Post Close experience.
• Resi Private Label Securities, structuring and securitization.
• Understanding of fixed income/MBS risk metrics and bond math.

Client Service Representative

• Greet clients and patients warmly, providing professional, empathetic, and attentive service while answering in-person inquiries promptly. 
• Complete patient check-in and check-out efficiently while serving as a liaison with hospital staff and communicating real-time patient status and flow changes. 
• Maintain client communications via phone, email, and mail, including follow-ups and thank-you messages. 
• Schedule, confirm, and forward book appointments, routing requests appropriately; triage patients based on urgency. 
• Communicate clearly about hospital services, wellness care, vaccinations, diagnostics, surgical aftercare, and specialty packages. 
• Handle sensitive situations (e.g., euthanasia, test results, payments) with tact and professionalism. 
• Maintain accurate patient records, request and attach prior records, and ensure charges are captured. 
• Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals. 
• Fill veterinary prescriptions accurately and provide instructions to clients. 
• Assist with over-the-counter product sales and maintain inventory. 
• Support veterinarians, technicians, and Practice Manager with patient care and administrative tasks. 
• Maintain a clean, organized, and safe hospital environment; follow safety and hygiene protocols. 
• Participate in opening, closing, and weekend duties as assigned. 
• As part of this role, calls may be recorded to help ensure we are meeting client needs and to support quality assurance and training efforts. 
• Perform all other duties as assigned.   

• High school diploma or equivalent required. 
• Previous experience working with animals preferred; veterinary or animal care background strongly valued. 
• Basic computer proficiency, including the ability to use computer systems, email, practice management software, Microsoft Office applications, and basic scheduling tools. 
• Accurate data entry and record-keeping skills. 
• Able to perform basic math for cash handling, billing, and appointment management. 
• Manual dexterity required for typing, filing, and handling patients or supplies. 
• Strong written and verbal communication skills; able to communicate clearly with clients, team members, and veterinarians. 
• Demonstrated ability to provide professional, empathetic, and client-focused service while maintaining composure in high-stress or emotionally challenging situations. 
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  
• Professional, neat appearance consistent with hospital standards. 

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

About Lucid Bots

Lucid Bots is the leading U.S. AI robotics manufacturer of exterior cleaning drones and robotics for commercial and government applications. Since 2018, we've been building the world's most productive and responsible robots to tackle critical maintenance challenges. With industry-leading engineering and dedicated customer support, we've enabled operators to generate over $75 million in revenue, with a fleet of over 500 robots deployed to accomplish dull, dirty, and dangerous jobs with safety and efficiency.

Our mission is simple: extend human reach.

Headquartered in Charlotte, North Carolina, we design, engineer, manufacture, and support our products in the United States. Our production-ready robots are deployed by customers around the world — from global enterprises to independent owner-operators — to improve safety, increase productivity, and elevate operational standards.

We are one of the fastest-growing manufacturing companies in the United States, recently ranked fourth nationally, and we just closed a $20M Series B to fuel our next chapter at the intersection of AI, hardware, and real-world impact. Backed by leading investors including Y Combinator (S19), Cubit Capital, Idea Fund Partners, Danu Ventures, and others, we're scaling quickly.

We're building more than robots—we're building the future of physical AI.

Our Core Values and How We Work Together

At Lucid Bots, we’re building something extraordinary - and how we work matters just as much as what we build. These values guide how we hire, grow, and show up for one another.

• Expedition Behavior - We climb as one. No silos, no “that’s not my job.” We protect the team and share the load.

• Grow with Humility - We’re relentless learners. We seek feedback, own mistakes, and get better every day.

• Lift People Up - Humans come first. We care fiercely, speak honestly, and design for real people in real conditions.

• Build the Extraordinary - We take ownership, reject the ordinary, and run toward hard problems.

We live Above the Line: we take responsibility, create solutions, and shape the future.
If these values energize you, you’ll thrive here. If they feel like too much, this may not be the right climb - and that’s okay.

Goal of This Role

The Sales Manager leads Lucid Bots' SMB Account Executive team and owns the day-to-day performance, development, and operational rigor of the segment. This is a frontline people leader role: the job is to ramp reps quickly, run pipeline rigor, hit team revenue targets, and build AEs into top performers.

You'll carry team-level ownership for quota attainment, pipeline health, deal quality, and forecast accuracy. You'll partner closely with Sales Engineering, RevOps, and Customer Success on deal flow and handoffs. You'll set and protect high standards for HubSpot hygiene, stage discipline, and adherence to the sales process — and you'll spend your time where the leverage is: in 1:1s, on pipeline reviews, and on ride-alongs with reps.

This is a coaching seat, not a dashboard seat. If you light up when a rep clicks into a new behavior, when a stalled deal moves, when a forecast comes in clean — this is your climb.

What You'll Do:

• Lead a team of 5–7 SMB Account Executives — own hiring, onboarding, performance management, coaching, and progression
• Own SMB segment revenue goals, pipeline quality standards, and forecast accuracy
• Run weekly 1:1s and pipeline reviews; identify and act on stalled or at-risk deals early
• Deliver accurate weekly forecasts the VP of Sales can run the business on
• Lead structured onboarding for new AE hires; get reps productive within 60–90 days
• Identify skill gaps through call reviews and ride-alongs; deliver targeted, real-time coaching
• Enforce HubSpot hygiene, stage discipline, and adherence to the sales process
• Define team operating cadences — daily standups, pipeline reviews, deal reviews, and team huddles
• Partner with RevOps to optimize reporting, dashboards, and CRM workflows
• Build playbooks, SOPs, and templates that scale the SMB sales motion
• Partner with Sales Engineering on technical qualification and deal support
• Coordinate with Customer Success on clean handoffs and post-sale transitions
• Capture field learnings and feed them into positioning, messaging, and product feedback loops

Skills & Qualifications

• You've spent 5–7+ years in B2B sales with a track record of consistent quota attainment as an IC, plus 2–4+ years managing a quota-carrying sales team — ideally in capital equipment, SaaS, hardware + SaaS, or industrial tech
• You've improved rep performance and hit team revenue targets — you can point to specific reps you developed and specific quarters you carried
• You live in the data — strong HubSpot (or comparable CRM) fluency, comfortable inspecting deals, building dashboards, and holding a clean forecast
• You have a coach's instinct — you diagnose skill vs. will, and you act accordingly
• You're a direct communicator with low ego and high accountability — you give real-time feedback and you can take it
• You're a player-coach, not a manager-by-dashboard — you ride along, jump into deals, and model the behaviors you expect from the team
• You're comfortable at the pace and ambiguity of an early-stage robotics company, and you bring both operational rigor and builder energy

What We Expect You to Achieve in This Role

• Within 60 days, build a clear point of view on each AE and stand up the team operating cadence — daily standups, weekly 1:1s, pipeline reviews, and monthly forecast.
• Deliver weekly forecasts the VP of Sales can run the business on, within agreed tolerance.
• Hit the team's SMB revenue target with a clean, healthy pipeline by the end of your first full quarter as manager.
• Ramp newly hired AEs to productivity within 60–90 days through structured onboarding, call reviews, and ride-alongs.
• Raise the bar on HubSpot hygiene, stage discipline, and adherence to the sales process across the team within 90 days.
• Operate as a trusted cross-functional partner with Sales Engineering, RevOps, and Customer Success.

Why Join Lucid Bots?

• Be at the forefront of revolutionizing safety and efficiency with robotics technology.
• Work with a passionate and innovative team that values creativity and collaboration.
• Enjoy opportunities for mentorship, continuous learning, and professional growth.
• Contribute to a values-driven environment that prioritizes innovation, excellence, and meaningful impact.
• Competitive salary and performance-based commission structure.
• Comprehensive benefits package, including health insurance and retirement plans.

Benefits:

• Health, dental, and vision insurance
• 3% retirement match
• 15 days of paid time off (PTO)
• 11 paid holidays
• Company employee option plan
• Other benefits

Additional Notes

This role is based in Charlotte, NC. Partial hybrid flexibility possible, but significant on-site presence is expected.

We’d Love to Hear from You!

1. Why here? Why are you excited about Lucid Bots specifically?
2. Why you? What is the one thing about you that a resume can’t capture?

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

We’re hiring a Senior Engineer who builds with AI by default. Someone for whom agentic tools are the IDE, not the side project. You’ll own the technical direction of our personalization and data platform, built on Go microservices, TypeScript applications, and Python-based AI agents. Your job is to ship product features, make the platform smarter and faster, and raise the bar for how the team builds software. You’re a senior IC with tech-lead scope: you own technical direction for your domain, influence architecture decisions across the team, and lead by building, not by org chart.

What You’ll Do

Ship Product & Platform Features

• Architect and evolve the personalization and data platform powering our consumer experiences
• Design high-performance backend services in Go and full-stack features in React + TypeScript, built for scalability, observability, and maintainability
• Build RAG pipelines, semantic search, and LLM-powered product features, including embedding models, vector stores, reranking, and eval-driven quality loops
• Drive CI/CD and infrastructure maturity via GitHub Actions, Terraform, and AWS

Build AI Into the Platform

• Design and ship multi-agent systems using LangGraph, AutoGen, or custom orchestration that operate across the development lifecycle
• Break down our multi-language codebase into AI-addressable, agent-ready modules: clean interfaces, well-scoped context, documented patterns
• Own the agentic development scaffolding: tool integrations, MCP servers, and shared infrastructure that make every engineer on the team more effective

Multiply the Team’s Output

• Use agentic coding tools (Claude Code, Codex, Cursor, or whatever’s next) as co-engineers, not autocomplete, and help the team do the same
• Build shared configurations, custom tool integrations, and workflow hooks that encode team conventions and eliminate repeated decisions
• Spot opportunities to automate engineering toil (test generation, PR summarization, migration scripts, dependency upgrades, documentation) and build the tooling to make it happen
• Track and share measurable productivity gains with engineering leadership

Raise the Engineering Bar

• Run pairing sessions, internal demos, and workshops that build real AI capability across the team
• Define practical AI engineering standards: prompt engineering practices, context window management, human-in-the-loop thresholds, and eval frameworks
• Mentor mid-level and junior engineers on how to build effectively with AI as a core skill
• Partner with Engineering Leadership to shape the AI adoption roadmap across the portfolio

What You Bring

Must-Have

• An established AI-native development practice: agentic tools are part of your daily workflow, with results to show for it. Faster delivery, fewer manual steps, higher output
• 6+ years of software engineering experience with a track record of technical leadership on complex systems
• Expert in TypeScript (frontend and backend) and production-grade Go for high-performance services
• Strong React and modern frontend architecture experience
• Hands-on experience with LLM APIs (Anthropic Claude preferred): prompt engineering, tool use, structured outputs, streaming, context management
• Solid understanding of RAG architecture: vector stores, chunking strategies, embedding models, reranking, eval loops
• Experience with CI/CD, Terraform, and AWS in a production engineering context

Nice-to-Have

• Experience building and shipping agentic systems in production: multi-step tool-calling agents, orchestration pipelines (LangGraph, LangChain, AutoGen, CrewAI, or custom)
• Familiarity with agentic coding CLI tools and workflow automation that encodes team patterns at the repo level
• Knowledge of MCP (Model Context Protocol) and experience building or integrating MCP servers
• Experience with code intelligence: AST parsing, static analysis, code graph construction
• Background in developer platform or internal tooling engineering
• Experience with eval frameworks: RAGAS, LangSmith, Braintrust, or custom evaluation infrastructure
• Familiarity with event-driven architectures, message queuing (Kafka, SQS), and distributed systems patterns
• Experience with data platforms, ETL pipelines, or personalization systems at scale
• Active contributions to open source or technical community leadership

Mindset

• You treat repetitive engineering work as a problem to solve, not a cost of doing business
• Your first instinct when facing toil is: can an agent handle this?
• You stay current on model releases, agent design patterns, and emerging frameworks because you’re genuinely interested, not because someone assigned it
• You balance velocity with rigor: you ship fast, think in systems, and don’t create hidden debt

Show Us Your Work

We care about what you’ve built. In your application, please share GitHub repos, demos, writeups, or anything that shows your approach to AI-native development. Side projects, open-source contributions, and technical blog posts all count.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 – $180,000 per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

LPC has an opportunity available for a Project Manager within the Client Advisory Services Group. Candidates should have a strong understanding of corporate interiors, construction projects, including tenant improvements, and renovations of existing buildings, with the ability to effectively manage multiple projects simultaneously.  Candidates should also have a basic understanding of ground-up development.  The ideal candidate has experience with a real estate company, architectural firm, or general contractor. A Project Manager at Lincoln is able to manage the full lifecycle of a projects from strategy to first day of business; inclusive of move management, decommissioning and closeout.

Responsibilities:

• Assist transaction teams with review of lease language, work letters, and other defining artifacts of the engagement to acquire space on behalf of Lincoln’s client.
• Assess existing vacant spaces to provide input and strategies for effective make-ready improvements, identifying challenges related to access, utilities, and other construction constraints.
• Work with leasing team, tenants, facility management, design team, and general contractors to prepare space plans, pricing plans, concept schedules, and overall project budgets for first- and second-generation tenant improvement projects.
• Provide initial scheduling and budgeting information in the project planning phase, monitoring and updating as information is obtained.
• Partner closely with Facility Management (Lincoln or otherwise) for coordination of key scope items being included in the designs, i.e., janitorial needs, attic stock, access, etc.
• Oversee bidding, bid leveling and vetting, and job awarding for Architects, General Contractors, and Furniture providers.
• Oversee development of construction documents, ensuring tenant involvement and coordinating tenant vendor information.
• Coordinate development of Civil, Architectural, Structural, and MEP drawings and specifications through completion, evaluating to ensure conformance with desired standards of a particular product type.
• Coordinate other vendors as necessary during the preconstruction and construction phases to ensure all Landlord obligations within the lease are met.
• Assist in preparation and negotiation of construction contracts with the selected General Contractor.
• Oversee and closely monitor general contractor’s performance of the construction to ensure quality work and timely delivery of space to tenant within budget and schedule.
• Leveraging client’s procurement infrastructure, issue purchase orders to vendors and partners engaged in the delivery of space to the tenant.
• Partner with client’s internal service providers for coordination of scope items such as IT, AV, and Security.
• Capture, validate, track, and ensure timely submittal of project invoices to client’s payable systems. Oversee and support timely payments.
• Manage client documentation of the construction process from groundbreaking to completion, providing project status reports, review of value engineering opportunities, review and tracking of change orders.
• Coordinate transition of completed project between tenant and property management team.
• Maintain library of current floor plans, CAD files, and construction documents for all assigned projects.
• Provide document review and construction observation for tenant directed improvement projects.
• Obtain full and complete closeout documentation upon completion of the work.
• Effectively manage decommissioning of corporate office environments.
• Manage corporate office moves and relocations.

Qualifications:

• Minimum 5 years of direct experience working as project manager or assistant project manager for real estate firm, design firm, architectural or MEP preferred, or general contractor with preference given to experience within the commercial office interior sector.
• General familiarity with the commercial real estate industry.
• Ability to effectively manage multiple projects simultaneously.
• Technical knowledge of interior and exterior building and site construction components and systems.
• Ability to use Microsoft Office Suite, including MS Project.
• Ability to read and understand floor plans.
• Ability to travel up to 50%.

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities.

SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Drive product adoption in LTC facilities
• Proficient in both virtual and live customer engagements
• Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists, Neurologists, nurse practitioners, Physician assistants, Nurses and LTC staff, Closed-door pharmacies, clinical pharmacists, case managers and care coordinators.
• Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
• Navigate Market Access and Reimbursement. LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
• Communicate territory activity in an accurate and timely manner as directed by management
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
• Successfully complete all training classes in a timely manner
• Complete administrative duties in an accurate and timely fashion
• Manage efforts within assigned promotional budget
• Effectively collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as indicated by the needs of the business
• Additional responsibilities as assigned

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments
• Demonstrated experience delivering outstanding results, including Top 10% or Elite/President’s Club performance
• Launch experience strongly preferred 
• Must live within the geography of the assigned territory
• Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment 
• Ability to thrive with ambiguity and business environments with high expectations
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30lbs regularly
• Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. Must be able to work Eastern Standard Time hours.

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

Bankrate is seeking a dynamic, innovative Senior Project Manager to lead the successful onboarding and expansion of our large enterprise partnerships. Sitting within the Customer Success organization, you will serve as the strategic "nerve center" coordinating high-visibility projects across technical, creative, and business teams. You are not just tracking tasks; you are architecting the implementation of tools, systems, and integrations that drive growth for the world’s leading financial institutions.

What You’ll Do:

• Enterprise Onboarding & Delivery: Lead cross-functional plans for delivering complex integrations and systems that drive growth for enterprise partners. Own the project lifecycle from discovery to "go-live."
• Strategic Roadmapping: Partner with business stakeholders to prioritize long-term strategic initiatives against short-term tactical needs, ensuring alignment with Bankrate’s financial services goals.
• Technical & Creative Orchestration: Lead meetings between engineering, product, legal and commercial teams to track milestones, manage dependencies, and ensure the "Bankrate experience" is delivered flawlessly to the customer.
• Accountability & Influence: Assertively hold all internal and external parties accountable to strategic goals. Discover the "true requirements" underlying partner requests and recommend alternative process approaches when necessary.
• Operational Excellence: Build and maintain self-organizing systems using Jira, Asana, and Dashboards. 
• Risk & Bottleneck Management: Anticipate bottlenecks, provide escalation management, and make trade-offs that balance business benefit with technical debt. Identify interdependencies across concurrent projects to prevent downstream collisions.
• Senior Leadership Exposure: Provide regular progress reporting and tracking on all workstreams to senior leadership, acting as the primary point of contact for project health

What We’re Looking For:

• 5-8 years of Project Management experience, ideally in a customer-facing SaaS or Financial Services environment. Proficiency in Asana, Slack, and Google Workspace.
• Solid Understanding of the software development life cycle and creative production workflows. 
• Exceptional presentation skills; comfortable navigating complex conversations with external enterprise stakeholders and C-suite executives.
• Demonstrated judgment and negotiation skills—you know when to push back and when to pivot to meet aggressive timelines.
• A motivated leader who thrives in a team environment with representatives from multiple functional disciplines. 

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $85,000 – $130,000 per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#br
#li-sf1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

As a Technical Engagement Lead - Manager, you will serve as the hands-on technical leader for client engagements, guiding architecture, delivery, and engineering execution while managing a team of engineers. You will stay close to the code, partner with client technology stakeholders, and translate business priorities into scalable, secure, production-ready solutions in regulated environments. This role blends engineering leadership, solution architecture, and delivery ownership, requiring someone who can move fluidly between technical design, client communication, and day-to-day execution. 

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do:

• Manage and develop a team of 3-6 engineers, providing day-to-day technical leadership, coaching, and performance feedback on a client engagement. 
• Lead technical discovery, solution design, and architecture decisions from kickoff through launch and optimization. 
• Own technical execution for the engagement — staying close to the code through PR reviews, implementation guidance, and deployment oversight while setting engineering standards, code quality gates, and production support practices. 
• Translate business goals and product requirements into technical plans with clear scope, estimates, milestones, dependencies, and tradeoffs. 
• Partner with project or program leadership to manage staffing plans, delivery risk, timelines, and technical forecasting, maintaining a predictable delivery cadence. 
• Serve as the primary technical counterpart to client engineering, architecture, security, and platform stakeholders. 
• Guide integrations across internal and client systems, including APIs, shared services, third-party platforms, customer data flows, and enterprise tooling. 
• Ensure solutions meet security, privacy, compliance, and governance requirements appropriate for regulated financial-services environments. 
• Present architecture decisions, progress, risks, and recommendations to both technical and non-technical stakeholders, including senior client audiences. 
• Identify technical debt, platform risk, and reliability gaps, and advocate for the right balance between feature velocity and long-term platform health. 

What We're Looking For:

• 5+ years of software engineering experience, including 2+ years managing or tech-leading engineering teams in client-facing or cross-functional delivery environments. 
• Demonstrated hands-on experience building and delivering modern web applications and services using technologies such as React, Next.js, Node.js, Python, or similar frameworks. 
• Experience with martech and customer platforms such as CMS, CRM, CDP, analytics, experimentation, personalization, and tag management systems. 
• Strong understanding of cloud platforms and modern engineering practices, including CI/CD, observability, automated testing, and infrastructure-aware application design. 
• Experience designing and delivering integrations across APIs, third-party platforms, customer data systems, and enterprise applications. 
• Track record of scoping and estimating technical work from business requirements. 
• Clear client-facing communication skills, with the ability to explain tradeoffs, risks, and technical decisions to both technical and non-technical stakeholders. 
• Experience working in Agile delivery environments with cross-functional partners across product, program management, data, design, and business teams. 
• Experience operating in environments with strong security, privacy, compliance, or governance requirements; financial-services or other regulated-industry experience preferred. 
• Strong judgment in balancing speed, scalability, maintainability, and delivery risk. 
• Personal commitment to being a reliable, collaborative, and high-trust teammate and manager. 

Even Better:

• Experience in consulting, agency, or embedded delivery models serving financial-services clients. 
• Familiarity with customer data, identity, consent, privacy, and secure data-handling patterns in regulated environments. 
• Familiarity with data pipelines, warehouse technologies, ETL workflows, or event-driven architectures. 
• Experience contributing to statements of work, technical solutioning, estimation, or pre-sales support for follow-on phases of work. 
• Contributions to developer tooling, internal platforms, or engineering process improvements. 
• Familiarity with AI-assisted engineering workflows or practical applications of generative AI in delivery, automation, or personalization. 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $130,000 - $210,000 per year 
  • New York, NY Hybrid Compensation Range: $162,500- $262,500 per year  

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID #LI-KS1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

As a Technical Engagement Lead – Director, you will own the technical strategy, engineering operating model, and delivery outcomes for a major client partnership, leading a multi-team engineering organization embedded within the client’s technology ecosystem. You set architectural direction across workstreams, develop engineering managers and senior ICs, and serve as the senior technical voice in executive-level client meetings. This role operates at the intersection of engineering leadership, platform strategy, and client partnership—requiring someone who can define a multi-quarter technical roadmap, align engineering investment to business outcomes, and build an organization that delivers at scale in regulated financial-services environments. 

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do: 

• Own the technical strategy, architectural direction, and engineering standards for a client partnership spanning multiple squads and workstreams.  
• Translate business objectives into a cohesive engineering roadmap with clear investment priorities, sequencing, and decision-making frameworks that maintain consistency without bottlenecking delivery. 
• Lead and develop an engineering organization of multiple squads, including engineering managers and senior individual contributors, setting expectations for hiring, performance management, career development, and retention. 
• Design the team's organizational structure—squad topology, ownership boundaries, and autonomy models—to match delivery needs and scale with the engagement. 
• Serve as the senior technical counterpart to client technical leadership, architecture, security, and platform leadership—building trust, managing escalations, and shaping joint technical strategy. 
• Manage technology vendor and partner relationships (e.g., Adobe, Salesforce) alongside the client, ensuring alignment on roadmap, integration approach, and support. 
• Drive platform and data strategy at the engagement level: making build-vs-buy decisions, guiding system integration design, and owning the intersection of engineering and customer data flows across internal and client systems. 
• Present technical roadmaps, architecture decisions, risks, and investment recommendations to senior client and internal executive audiences using KPIs and operating metrics that connect engineering investment to acquisition, retention, reliability, risk reduction, and revenue impact. 
• Identify and prioritize technical debt, platform risk, reliability gaps, and scalability constraints, balancing long-term platform health against near-term feature velocity. 
• Drive adoption of emerging engineering capabilities, including AI-assisted development workflows, intelligent QA and observability automation, and AI-powered product features where they create measurable delivery or business value. 
• Build repeatable engineering processes, knowledge systems, and delivery frameworks that scale across the team and can be leveraged across RVGT engagements. 

What We're Looking For: 

• 8+ years of software engineering experience, including experience leading multi-team engineering organizations and direct experience managing engineering managers in client-facing, consulting, or embedded operating models. 
• Proven ability to operate in regulated environments with strong security, privacy, compliance, and governance requirements; financial services experience strongly preferred. 
• Demonstrated experience defining technical strategy and platform architecture for complex, multi-workstream engagements—not just executing within them. 
• Strong command of modern web and cloud-native technologies (React, Next.js, Node.js, Python, or equivalent) and cloud platforms (AWS, GCP, or Azure), including CI/CD, observability, automated testing, and infrastructure-as-code—with the architectural judgment to guide teams without writing code daily. 
• Experience designing and governing integrations across APIs, third-party platforms, customer data systems, and enterprise applications at scale. 
• Executive-level communication skills: comfortable presenting technical strategy, tradeoffs, and investment recommendations to VP+ client audiences and translating between engineering and business contexts. 
• Track record of building high-performing engineering teams—hiring, developing managers, establishing operating rhythms—while managing engagement economics including scoping, staffing strategy, SOW contribution, and aligning delivery to commercial outcomes. 
• Experience in Agile delivery environments with cross-functional partners, with strong judgment balancing speed, scalability, maintainability, and delivery risk across competing priorities. 

Even Better: 

• Experience with martech and customer platforms such as CMS (AEM), CRM (Salesforce), CDP, analytics, experimentation and personalization engines, and tag management systems. 
• Familiarity with data engineering, warehouse technologies, ETL/ELT workflows, event-driven architectures, and customer data pipelines. 
• Hands-on experience with AI/ML tooling, generative AI applications, or agentic automation in delivery, personalization, or operational contexts. 
• Experience building or contributing to internal platforms, developer tooling, or engineering enablement that scales beyond a single engagement. 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $145,000 - $230,000 per year + equity
  • New York, NY Hybrid Compensation Range: $180,000- $275,000 per year + equity 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID #LI-KS1

Associate Data Science Product Manager

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Launch Program Overview:

Skip the “entry-level grunt-work” and start making a real impact on Day 1. The Launch Program is your opportunity to onboard into your full-time role at Red Ventures in a cohort-style environment that provides in-depth training on our beliefs, culture, business model, and leadership. Your first few weeks will be spent alongside a cross-functional cohort of new Red Ventures employees starting their careers across various roles and teams. These individuals will become your built-in support system and community as you navigate the start of your career with us. After your initial onboarding period, you’ll join one of our teams, meet your manager and mentor, and find unparalleled opportunities to make a substantial impact and quickly advance your career.

We believe successful Data Science Product Managers have a wide set of experiences and skill sets in the data domain. This hybrid position offers you hands-on opportunities in data science, data analysis, and product management. In your first two years, you’ll get repetitions in contributing to product life cycles via product analytics, roadmap support, model building, and influential communication with product leadership.

What You'll Do:

As an Associate Data Science Product Manager, you will play a pivotal role in bridging the gap between complex data science initiatives and impactful product solutions to create value for both our business and our customers.

• Responsible for identifying opportunities to increase the impact of your product through deep understanding of the problem space, thorough comprehension of the product strategy and technology, and advanced statistical analysis. Effectively communicating recommendations to your product leads to create buy-in and action.
• Translate your recommendations into clear work streams and features that contribute to the product roadmap. Collaborate with Data Science, Design, and Engineering teams to turn objectives into detailed requirements with assistance from your product lead.
• Leverage algorithms and programming tools to execute relevant technical workstreams. This includes building items such as:
• Data pipelines to gather, manipulate, prepare, and visualize large datasets
• Machine learning models for offline and proof-of-concept use cases
• Agentic workflows to automate tasks or for reasoning capabilities for specific features in your product
• End to end ownership of experiments. Assist in deploying features aimed at improving core KPIs. Conduct analyses to assess the impact of the experiments, synthesizing and owning the narrative.
• Promote adoption and usage of your product and tooling. Interact directly with end-users for training, feedback, and user testing.
• Stay up-to-date with advancements in machine learning and generative AI to identify innovative ways to solve business challenges.

Who you are:

• Strong analytical and critical thinking skills. Can connect the dots between the business problem, the approach, the data, and the relevant recommendation.
• Strong grit and learning mentality when faced with challenging projects, unfamiliar technology, and ambiguous business problems. Takes a proactive approach to overcoming obstacles. 
• Creative problem solver with an entrepreneurial mindset and a strong business acumen with an interest in solving business and customer problems to create impact.
• Showcases high EQ - can collaborate effectively in a team environment.

Experiences you’ve had:

• Graduating with a bachelor's or master's degree in Summer 2026, with academic and/or practical experience in fields such as computer science, data science, statistics, or product management. (Start date in our August 2026 cohort)
• Demonstrated ability to collect, mine, and manipulate large data from disparate data sources, with an ability to dig deep and understand the process (e.g., SQL, Pandas, Tableau). 
• Hands-on application of machine learning and/or generative AI to a relevant problem through statistical programming languages or large language models (e.g., Python, R, GPT). Thorough knowledge in statistics and machine learning techniques.
• Demonstrated ability to root cause problems through a data-driven approach, synthesizing takeaways and effectively communicating recommendations to relevant audiences.
• Exposure to and/or interest in technical development of software components and production models to learn how to form opinions on level of effort and feasibility.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation: $100,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.  

As a Loan Processor on our high-performing Mortgage Operations team, you’ll be at the heart of delivering life-changing outcomes for our clients—guiding them through one of the most important financial decisions of their lives with care, precision, and speed. You’ll manage a pipeline of 30+ refi loans, collaborating daily with Mortgage Loan Originators, Underwriters, Closers, and other teammates who share a relentless focus on client-first service and doing the right thing, always. Our team is a tight-knit group of pros who take our work seriously—but not ourselves—and we hold each other accountable to getting better every day. You’ll be empowered to solve problems, drive loans to closing, and leave the woodpile higher by making a measurable difference in our clients' lives. If you're energized by a fast-paced environment where ownership, integrity, and impact matter, this is where you belong. 

For the Sage Home Loans website click here. Curious how Sage Home Loans fits into Red Ventures? Click here.

What You'll Do  

• Accurately package a pipeline of refi loans funneled to you by Mortgage Loan Originators, managing an average of 30+ loans at a time 

• Ensure timely, proactive phone and email communication with borrowers throughout the loan origination process 

• Handle all loan documentation and meet deadlines consistently 

• Establish strong upfront relationships with borrowers and guide them through the loan process 

• Determine borrower creditworthiness by gathering and analyzing credit reports, qualifying ratios, income and expense data, employment documentation, and property values 

• Verify and analyze all required financial and legal documentation from pre-approval to closing, ensuring loan files are complete and satisfy underwriting conditions 

• Proactively identify and mitigate potential issues that may arise during the origination process 

• Collaborate with internal and external teams to drive loans to a timely and successful closing 

• Provide operational feedback to management and suggest alternative models to improve efficiency and conversion rates 

What We're Looking For  

• 2–3 years of experience actively managing a pipeline of residential mortgage loans 

• A solid understanding of the mortgage loan process and various loan types, including FNMA, FHLMC, FHA, and Jumbo 

• Knowledge of agency conventional underwriting product guidelines 

• Proficient in the Encompass loan origination system and the Microsoft Office suite 

• Proactive and engaging communicator with the ability to thoughtfully guide borrowers through the loan process 

• Highly organized, detail-oriented, and capable of solving problems independently 

Compensation  

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included above. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $24.03 per hour plus role base incentives 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. 

• Health Insurance Coverage (medical, dental, and vision)  

• Life Insurance  

• Short and Long-Term Disability Insurance  

• Flexible Spending Accounts  

• Paid Time Off  

• Holiday Pay  

• 401(k) with match  

• Employee Assistance Program  

• Paid Parental Bonding Benefit Program  

Who We Are:  

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.  

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.  

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.  

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.  

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.   

If you are based in California, we encourage you to read this important information for California residents linked here.  

#SM

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

We’re seeking a Director of Lifecycle Marketing to lead customer engagement and lifecycle marketing across the Allconnect Group (Allconnect and MyMove) businesses. Allconnect is a leading marketplace that helps consumers compare, purchase, and set up essential home services such as internet, TV, phone, and utilities.This role will own the vision and execution for how we attract, convert, retain, and grow customer relationships through data-driven CRM strategies. You will lead a small but high-performing team, while also partnering cross-functionally to deliver personalized, high-impact campaigns across email, SMS, push, and other channels- driving measurable growth in customer engagement, loyalty, and lifetime value.

As a leader, you’ll combine strategic thinking with hands-on execution, building a best-in-class Lifecycle program that leverages advanced segmentation, automation tools, and testing. You’ll also play a critical role in shaping how Allconnect uses first-party data to create customer-centric journeys that differentiate our brand and deliver results. A strong collaborator, you will work closely with Sales leadership and client services to ensure initiatives directly drive results for both clients and advertisers.

For the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.

What You’ll Do:

• Lead and develop a small, high-performing team, providing mentorship, clear direction, and career growth opportunities.
• Define and own the CRM strategy for Allconnect, aligning lifecycle marketing programs with business growth objectives.
• Apply analytical rigor and creative problem-solving to advance personalization, segmentation, predictive modeling, and customer journey design—maximizing LTV, revenue from Email/SMS, and return visitor growth.
• Build and maintain reporting frameworks to track CRM performance against KPIs, delivering actionable insights to guide investment and strategy.
• Lead A/B and multivariate testing to optimize campaign performance and validate decision-making.
• Execute and optimize customer journeys across email, SMS, push, and other owned channels—driving measurable engagement, retention, and revenue.
• Partner closely with Product and Sales leadership to align CRM with lead management, conversion efforts, and pipeline acceleration.
• Stay ahead of industry trends and innovations, including AI adoption and emerging CRM tools, to ensure Allconnect remains at the forefront of lifecycle marketing.
• Primary  KPIs: Customer LTV, Revenue Generated from Email & SMS, and Return Visitors 

What We’re Looking For:

• 5+ years of experience in CRM, lifecycle, or retention marketing, with at least 2 years in a leadership role.
• Proven track record of driving measurable business results through CRM strategies and execution at scale. Bonus points if experience with Iterable
• Direct experience managing and growing a small team, with a focus on coaching, performance management, and team development.
• Deep expertise in email, SMS, push, and cross-channel lifecycle marketing; experience with leading CRM/marketing automation platforms.
• Strong analytical mindset with experience applying segmentation, personalization, and testing methodologies.
• Demonstrated ability to partner across functions to align marketing with revenue impact.
• Experience managing in a high-growth, fast-paced environment where hands-on execution is as important as strategy.
• Strong project management skills, with the ability to prioritize and deliver on multiple initiatives simultaneously.
• Excellent communication skills, with the ability to translate data and insights into actionable strategies.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $140,000 - $210,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role requires professional proficiency in both English and Spanish. Fluency in Spanish (spoken and written) is required. 

Red Ventures is looking for a dynamic and experienced Sales Performance Manager to join our team. In this role, you’ll partner with internal and external sales leaders to identify performance opportunities, improve staffing effectiveness, and drive key sales KPIs including compliance and customer satisfaction.

Curious how Home fits into Red Ventures? Click here.

What you'll Do: 

• Bilingual (English/Spanish) required to effectively manage client communications and relationships.
• Help lead and develop external sales teams to reach business specific KPIs
• Understand the importance of balancing both strong performance with compliant behaviors and strong customer service
• Evaluate performance data to identify opportunities to increase additional revenue
• Communicate with partners around sales strategy, staffing, product changes, etc.
• Review sales calls and identify potential improvements to sales performance, compliance, and internal technology
• Motivate external sales leaders to achieve business objectives
• Foster an inclusive environment and be an active participant of highly engaged teams

What We're Looking For: 

• Bachelor's degree in Marketing, Management, Business, Finance, or equivalent
• Minimum of 2 years of relevant experience; Call center management experience preferred
• Bilingual fluency in both English and Spanish is a plus
• Proficiency in Microsoft Office, Excel, PowerPoint, G-Suite, Email, Web, and Social Skills
• Strong analytical skills with a data-focused mindset
• Excellent written, verbal, and relationship-building communication skills
• Ability to think creatively and make strategic decisions
• Strong organizational and time management skills
• Ability to work independently and in a team environment
• Comfortable traveling to partner locations and conducting one-on-one and group meetings with partners

If you are a strategic leader with a passion for driving business growth and fostering strong partnerships, we would love to hear from you. Join us at Red Ventures and be part of a dynamic team dedicated to success. Apply now!

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $60,000 - $86,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-LM2 

This role is not open to visa sponsorship or transfer of visa sponsorship including those on OPT and STEM-EXT OPT, nor is it available to work corp-to-corp. 

At Red Ventures, we combine the power of technology, data, and digital storytelling to help people make life’s most important decisions. From health and financial services to education and home solutions, we build experiences that connect millions of consumers with trusted, high-value outcomes every day.

Our AI Voice & Telephony Engineering Team builds the systems that power intelligent conversations — using AI to create natural, human-like interactions at scale. We’re driving the next generation of voice experiences that connect customers to the right solutions faster and more effectively.

Curious how Home fits into Red Ventures? Click here.

What You’ll Do:

As a Senior Software Engineer, you’ll design and build scalable, cloud-based systems that enable real-time voice interactions across our platform. You’ll lead the development of core services that blend AI, telephony, and automation, helping shape how people communicate with our brands.

You’ll also:

• Own the design and delivery of new features end-to-end — from architecture and implementation to deployment and observability.
• Work with product managers, AI engineers, and data scientists to bring conversational intelligence into real-world voice experiences.
• Integrate deeply with Twilio, AWS, Azure, and internal APIs to manage call routing, speech processing, and response flows.
• Improve system performance, latency, and reliability across a distributed, event-driven stack.
• Provide technical leadership — mentoring other engineers, sharing knowledge, and helping shape best practices across the team.
• Participate in code reviews and on-call rotations, ensuring production systems run smoothly and efficiently.

What We’re Looking For:

• Languages: Strong proficiency in Python and TypeScript/Node.js.
• Cloud Infrastructure: Deep experience with AWS (Lambda, DynamoDB, S3, CloudWatch, ECS/Fargate, etc.).
• APIs: Skilled in designing RESTful and event-driven APIs (WebSockets, SNS/SQS, or Kafka/Redis Streams experience a plus).
• CI/CD: Proficient with modern DevOps workflows (GitHub Actions, CircleCI, or similar).
• Testing: Strong commitment to automated testing (unit, integration, and load testing).
• Familiarity with observability stacks (Datadog, New Relic, or OpenTelemetry).
• Databases: Familiarity with relational databases and basic working knowledge of SQL.

Nice to Have:

• Telephony: experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.
• Experience integrating speech recognition, text-to-speech, or LLM-based conversational AI.
• Familiarity with frameworks for building real-time voice and multimodal conversational AI agents (e.g., Pipecat, Livekit, etc.).
• Understanding of serverless architectures and event-driven systems.
• Experience with infrastructure-as-code tools (Terraform or AWS CDK).
• Familiarity with React, Next.js, or other front-end frameworks (for internal dashboards or call management tools).
• Telephony: Hands-on experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $160,000

*New York City Total Cash Compensation Range: $125,000 - $200,000

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Our Growth and Transformation team (RVGT) is looking for a Senior Product Manager, AI to drive the development of AI/ML-powered digital products that enhance customer acquisition, engagement, and retention. RVGT partners with Fortune 500 companies to create data-driven solutions that transform the way they operate—leaving behind cutting-edge technology, scalable infrastructure, and new ways of working. Our teams leverage machine learning and AI to leverage rich customer data and inform every step of the customer journey. We partner closely with our clients, across a number of different industries, to develop applications that will impact how we produce media, personalize our site experience, converse with our customers, and add intelligence into our digital buy-flows.

In this role, you will have the opportunity to directly influence the digital customer experience for one of our partners. You will be responsible for contributing to the product strategy for enhancing the customer experience. You’ll have autonomy to propose feature development, set the KPIs for the product(s) you contribute to, and be accountable for driving growth against your KPIs by utilizing advanced ML concepts to create personalized user journeys. We expect our Senior AI Product Managers to be hands-on technically, both in how they leverage data to identify opportunities and leverage the team’s ML/AI solutions to drive business value and usage. We are looking for individuals who have experience leading product development and in hands-on involvement developing ML and AI solutions.

Curious how Growth and Transformation fits into Red Ventures? Click here.

The Impact You’ll Make

• Drive Strategic Transformation: Act as the day-to-day lead on strategic banking initiatives, ensuring AI/ML solutions align with business objectives and client needs.
• Build the Future of Banking: Identify opportunities for AI to create value, from automating complex financial workflows to building agentic systems for real-time client assistance.
• End-to-End Ownership: Own the product lifecycle from initial business case and feasibility assessment to hands-on execution and long-term optimization.
• Technical Leadership: Partner closely with engineering and data science teams to translate high-level banking goals into detailed technical deliverables.
• Mentor & Influence: Manage and develop junior Product Managers, AI while serving as a high-visibility point person for senior stakeholders across the organization.

What We’re Looking For

• Technical Depth: Hands-on experience with data-related programming (SQL, Python) and a proven track record of building with LLMs or automating processes.
• Strategic Rigor: The analytical ability to uncover signals in ambiguous financial data and the critical thinking to determine not just what to build, but why it matters for the client.
• Product Mindset: You possess the "product sense" to prioritize features based on client impact and business value. You are skilled at navigating trade-offs in fast-paced environments and can translate ambiguous client needs into a clear, actionable product vision
• Banking & Customer Acquisition Affinity: An interest in solving problems within high-compliance financial environments focused on shepherding customers from initial interest to a sticky relationship.
• Execution Mindset: You are a "doer" who can build proof-of-concepts or prototypes to demonstrate the value of potential AI investments.

Compensation

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Cash Compensation Range: $155,000-$220,000* + Potential Equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Our RV Home vertical is looking for an analytical, innovative paid media leader to help us scale customer acquisition efforts for a Fortune 50 client in the telecommunications and entertainment industry. This role will oversee Paid Social strategy, execution, and KPI attainment, as well as management and development of a team of analysts. 

Curious how Home fits into Red Ventures? Click here.