The application window will be open until at least May 15th, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description (and additional job description)

In this role, you'll:

At a minimum we'd like you to have:

It's preferred if you have:

The US base salary for this full-time position is ($32/hr - $40/hr) + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

Overview 

The Lead HR Business Partner is a senior strategic leader responsible for shaping organizational effectiveness, driving talent strategies, and influencing business outcomes at the enterprise level. This role partners closely with executive leadership to anticipate workforce needs, design scalable people solutions, and strengthen organizational capability. The Lead HRBP serves as a trusted advisor, culture champion, and thought leader across the business. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategic Partnership 

• Serve as a senior advisor to executives, providing insight and guidance on organizational design, workforce planning, and long‑term talent strategy. 
• Translate business objectives into people strategies that accelerate performance, growth, and operational excellence. 
• Use data, analytics, and business acumen to influence decision‑making and identify opportunities for improvement. 

Organizational Effectiveness & Change Leadership 

• Lead complex organizational change initiatives, ensuring alignment with business goals and cultural values. 
• Assess organizational health and design interventions that enhance team effectiveness, leadership capability, and employee engagement. 
• Partner with leaders to evolve structures, processes, and talent systems that support scale and agility. 

 Talent Strategy & Leadership Development 

• Drive enterprise talent planning, succession management, and leadership development strategies. 
• Coach senior leaders to strengthen leadership effectiveness, decision‑making, and team performance. 
• Identify critical capability gaps and partner with HR Centers of Excellence to design targeted development solutions. 
• Employee Relations & Culture 
• Provide guidance on complex employee relations issues, ensuring fairness, consistency, and risk mitigation. 
• Champion a culture of inclusion, accountability, and continuous improvement. 
• Partner with leaders to reinforce values, strengthen communication, and build high‑trust environments. 

 HR Program Leadership 

• Collaborate with COEs to implement enterprise HR programs, ensuring alignment with business needs. 
• Lead or contribute to cross‑functional initiatives in areas such as performance management, compensation strategy, and organizational development. 
• Drive continuous improvement in HR processes, tools, and systems. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 12+ years of progressive HR experience, with significant time in strategic HRBP roles. 
• Proven success partnering with senior executives in a complex, fast‑paced environment. 
• Deep expertise in organizational design, change management, and talent strategy. 
• Strong analytical skills with the ability to interpret data and influence decisions. 
• Exceptional communication, executive presence, and relationship‑building capability. 
• Ability to navigate ambiguity, think systemically, and drive outcomes across multiple stakeholders. 
• Bachelor’s degree required; advanced degree or HR certification preferred. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Internal leveling code: IC7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Director of Finance Operations will lead multiple Finance functions for Scout Motors, ensuring benchmark accuracy, timeliness, and innovative practices for the Finance department. The role is responsible for 1) Corporate Functions Controlling, 2) Accounting, and 3) Payroll. The Director will drive financial discipline, enhance processes, and ensure compliance while partnering closely with business leaders to support strategic decision-making. As Scout Motors is a start-up, the Director is often tasked with defining and solving new challenges within the company to ensure high financial standards are maintained.

Key Responsibilities

Leadership & Operational Excellence

• Build, lead, and develop a high-performing finance operations team
• Establish and enforce strong internal controls and governance frameworks
• Identify opportunities for automation and process optimization
• Partner cross-functionally to improve financial visibility and decision-making
• Support strategic initiatives, including system implementations and scaling efforts

Controlling of Corporate Functions

• Serve as the head of the Controlling Team responsible for Scout Corporate Functions (e.g., HR, IT, Legal, Finance, Administration, Procurement, Executive, Compliance)
• Lead budgeting, forecasting, and financial planning processes for corporate cost centers
• Provide variance analysis and actionable insights to department leaders
• Ensure cost discipline and alignment with company financial targets
• Develop and maintain financial models to support strategic initiatives
• Drive transparency and accountability across corporate spending

Accounting Oversight

• Oversee the Scout Accounting department, which is responsible for all aspects of the function, including general ledger, accounts payable, accounts receivable, and fixed assets
• Ensure timely and accurate month-end, quarter-end, and year-end close processes
• Interface with the shareholders’ Group Accounting functions to maintain IFRS compliance and practices
• Oversee preparation of financial statements and supporting schedules
• Manage audits (external and internal), ensuring readiness and resolution of findings
• Drive continuous improvement in accounting processes, systems, and controls

Payroll Oversight

• Oversee the Scout Payroll department, which is responsible for end-to-end payroll operations, ensuring accuracy, timeliness, and compliance
• Ensure adherence to federal, state, and local payroll regulations
• Partner with HR to manage employee data integrity and compensation changes
• Implement and maintain robust payroll controls and audit processes

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Education/Certifications: A bachelor’s degree in finance, accounting, or a related field (advanced degrees or functional accreditations (CMA, CPA) a plus.
• Years of Experience required in type of role: 12+ years of experience in various Finance disciplines, preferably in an manufacturing and product-based industry with significant management experience.
• Strong written and verbal communication skills with the capability to explain complex financial concepts to non-experts and present to senior management and stakeholders
• Expert knowledge of financial and treasury principles, including cash management, debt financing, risk management, investment strategies, and insurance oversight
• Strong analytical and problem-solving skills, with the ability to make informed financial decisions
• Leadership and team management abilities, with a track record of building and leading high-performing teams
• Ability to influence and collaborate across functions, including Legal, Operations, Logistics, IT, Sales Operations, and external advisors
• Detail-oriented, with a commitment to accuracy and thoroughness in financial reporting and compliance
• Proficiency in, ERP software (SAP FI/CO), Microsoft Excel and analytic toolsets
• Adaptability to changing financial regulations, industry trends, and technology

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $170,000.00 - $206,250.00

Internal Leveling Code: M6

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Process and audit multi-state payroll for a large employee population on a bi-weekly or monthly basis 
• Ensure compliance with federal, state, and local payroll tax regulations 
• Reconcile payroll accounts and prepare journal entries for accounting team 
• Serve as subject matter expert for payroll system (ADP Workforce Now) 
• Research and resolve complex payroll discrepancies and employee inquiries 
• Support year-end processes including W-2 preparation and reconciliation 
• Partner with HR and Finance on compensation changes, new hire onboarding, and terminations 
• Identify opportunities to improve payroll processes and implement solutions 
• Assist with internal and external audits related to payroll 
• Mentor junior payroll staff 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Education/Certifications: A bachelor’s degree in accounting, Finance, Business or a related technical field. 
• Years of Experience required in type of role: 8+ years of experience in a payroll related role, manufacturing or automotive environment, preferably in a Specialist or Senior Specialist role. 
• Communication: Strong written and verbal communication skills as this position works closely with our internal employees and leadership teams.  
  • CPP certification preferred 
  • Experience with multi-state payroll and tax compliance 
  • Proficiency in payroll software and HRIS systems 
  • Strong Excel skills 
  • Excellent analytical and problem-solving abilities 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $100,000.00 - $125,000.00

Internal Leveling Code: IC8

What you’ll do

As a Recruiter, supporting Scout Motors, you will serve as a trusted partner to Hiring Managers and HR stakeholders, owning the end-to-end recruiting lifecycle for professional roles. This role blends execution with strategy—balancing speed, quality, and experience—while helping build the teams that will power a new era for an iconic American brand. 

You’ll bring Scout Motors’ values to life through how you partner, communicate, and deliver results—operating with ownership, curiosity, and a strong commitment to people and craft in a metric-driven environment.  

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Stakeholder Partnership 

• Partner with Hiring Managers and HR to understand professional hiring needs, align priorities, and set clear expectations on timelines, candidate profiles, and market conditions. 
• Provide regular updates on requisition status, applicant pool health, and hiring progress. 
• Deliver a positive, value-driven experience for candidates and Hiring Managers through clear communication, responsiveness, and strong partnership. 

Full-Cycle Recruiting 

• Own the end-to-end recruiting process for professional roles. 
• Manage applicant pipelines, identify gaps, and adjust strategies to deliver timely, high-quality hires. 
• Execute targeted sourcing and talent attraction strategies aligned with Scout Motors’ brand and values. 
• Share labor market insights, talent availability, and competitive intelligence to guide hiring decisions. 

Metrics & Performance Accountability 

• Operate in a KPI-driven environment with monthly hiring and performance targets. 
• Accountable for recruiting metrics such as pipeline health, time-to-fill, and experience indicators. 

Technology & Tools 

• Leverage Greenhouse (ATS) to document recruiting activity accurately and ensure compliance and data integrity. 
• Use sourcing and recruiting tools to build pipelines and drive efficiently. 

External Representation 

• Represent Scout Motors at career fairs, hiring events, and community or industry engagements. 
• Act as a brand ambassador, building authentic connections with the talent community. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of full-cycle recruiting experience, managing roles from intake through offer in a fast-paced, stakeholder-driven environment. 
• Demonstrated experience sourcing and recruiting for Engineering/Technical /Corporate/Niche Manufacturing roles.   
• Ability to manage, reinforce, and improve recruiting processes that support the Talent Acquisition model 
• Confidence and judgment to drive alignment, influence behavior, and propose practical solutions that balance business needs with recruiting standards. 
• Strong communication skills, with the ability to set expectations, address resistance constructively, and keep stakeholders aligned and moving forward. 
• Experience leveraging an ATS (Greenhouse experience is a plus) and sourcing tools to manage pipelines, document activity, and ensure process discipline and compliance. 
• A proactive, solutions-oriented mindset—comfortable identifying gaps, escalating appropriately, and improving how work gets done. 
• Integrity, curiosity, resourcefulness, collaborative orientation, enthusiastic attitude, growth mindset 
• Automotive manufacturing industry experience is a plus! 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $ $90,000.00 - $112,500.00

Internal leveling code: IC9

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

Overview

As an Sr Specialist, Executive Compensation, you will serve as a senior individual contributor and subject matter expert responsible for designing, implementing, and managing executive and enterprise incentive compensation programs. You will shape and evolve executive pay frameworks to support business strategy, align performance with outcomes, and attract, retain, and motivate senior talent in accordance with the company’s compensation philosophy. As a trusted advisor, you will lead complex analyses, support board-level governance, ensure regulatory compliance, and deliver data-driven insights to inform executive compensation decisions and practices.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Design, implement, and manage executive compensation programs, including base pay, annual incentives, equity vehicles, and LTIPs. 
• Design and administer the Short-Term Incentive (STI) plan for all employee levels across the company. 
• Conduct executive compensation benchmarking using survey data, proxy analysis, and market intelligence. 
• Evaluate market alignment, performance outcomes, dilution impact, and governance considerations. 
• Support equity program design, strategy, and related governance practices. 
• Partner with Legal, Finance, and HR to ensure regulatory compliance and sound governance. 
• Lead or support executive compensation-related regulatory requirements and disclosures. 
• Prepare materials for Compensation Committee and Board meetings, including benchmarking, program design recommendations, and performance-to-pay analyses. 
• Advise stakeholders on complex compensation matters and collaborate across functions. 
• Partner with the Compensation Manager on job evaluations and grade assignments across all jobs. 
• Maintain professionalism and discretion in all communications. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Typically, 8+ years of experience in compensation, with significant focus on executive compensation. 
• Bachelor’s degree in HR, Finance, Business, Economics, or related field; CCP or advanced degree preferred. 
• Significant experience in executive compensation or total rewards. 
• Strong analytical, modeling, and executive-level communication skills. 
• Experience supporting both private and public companies. 
• Demonstrated experience preparing materials for Compensation Committees and Boards of Directors. 
• Experience filing and reporting information such as the proxy statement, client RFP responses relating to compensation, etc. 
• Deep understanding of equity compensation vehicles (profits interests, options, RSUs, PSUs), IRC Section 409A and other regulatory requirements. 
• Proficiency in compensation survey data, modeling, and equity valuation tools. 

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000.00 - $145,000.00

Internal leveling code: IC8

Overview

As a Compensation Manager you will serve as a strategic leader and subject matter expert responsible for developing, optimizing, and leading compensation programs. You will evolve our compensation frameworks to attract, retain, and motivate top talent in alignment with our business goals and compensation philosophy. As a trusted business partner to the People Team and senior leadership, you will drive compensation strategy, lead complex projects, ensure regulatory compliance, and deliver data-driven insights to shape equitable, competitive pay practices.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead the design, implementation, and continuous evolution of compensation strategies aligned with business objectives and market dynamics.
• Partner with HR, Finance, and business leaders to advise on salary decisions, job leveling, and promotions.
• Drive the development and execution of Career Ladder frameworks to support internal mobility, employee development, and engagement.
• Oversee job architecture including job evaluation, leveling, and grade assignments.
• Manage the annual compensation planning cycle including merit, promotion, and adjustment recommendations; Provide guidance to leaders on budget allocation and pay-for-performance alignment.
• Conduct market research and ensure pay is competitive and aligned with internal equity.
• Monitor compensation trends and recommend changes to maintain competitive market positioning and internal equity.
• Maintain deep understanding of relevant laws and regulations (e.g., FLSA, minimum wage, pay transparency), ensuring all compensation practices remain compliant.
• Conduct compensation-related audits, internal reviews, and support pay equity and transparency initiatives.
• Maintain compensation-related policies and procedures, ensuring consistency and fairness across the organization.
• Partner with HRIS and IT to ensure accuracy, integrity, and compliance of compensation data and systems.
• Analyze compensation data and create clear reports for leadership.
• Manage survey participation and external vendor relationships.
• Lead compensation-related projects, including system enhancements, career frameworks, and organizational design support.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Human resources, Finance, Business, or related field.
• 8+ years of progressive experience in compensation analysis and program management.
• Strong analytical and quantitative skills with ability to interpret complex data and develop strategic insights.
• Demonstrated ability to influence senior leaders and collaborate across multiple functions.
• Deep knowledge of federal/state wage and hour regulations and compensation compliance standards.
• Advanced proficiency in Excel, compensation benchmarking tools and HRIS systems (e.g., Workday, SAP).

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000.00 - $145,000.00

Internal leveling code: IC8

Overview

Scout Motors is seeking a Senior Director of Human Resources Operations to lead and scale core HR operational functions during a period of rapid growth. This role is critical to building a world-class people infrastructure that supports a high-performance, value-driven organization. 

Reporting to the CHRO, the Sr. Director of HR Operations will be responsible for designing and executing scalable strategies across Total Rewards, HR Systems, and HR Compliance. This leader will bring a strong operational mindset, deep functional expertise, and the ability to translate business strategy into effective HR solutions that support both corporate and manufacturing environments. 

This position is based in Charlotte, NC, with regular collaboration across Scout Motors locations and functions. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Leadership & Collaboration

• Build, develop, and lead high-performing HR operations teams across functional areas.
• Act as a strategic partner to the CHRO and broader HR leadership team, contributing to the enterprise-wide people strategy.
• Collaborate cross-functional with Legal, Finance, IT, Production, and business leaders to deliver integrated and customer centric solutions.
• Champion a culture of accountability, continuous improvement, and operational excellence.

Total Rewards

• Drive the design and administration of competitive and equitable total rewards programs, including compensation, benefits, incentive plans, and recognition programs.
• Ensure total rewards offerings align with Scout Motors' business strategy, talent philosophy, and market positioning, while supporting attraction, retention, and
• engagement.
• Oversee job leveling and pay governance ensuring competitiveness, internal equity, compliance, and scalability.
• Partner closely with Finance and business leaders on headcount planning, compensation budgeting, and incentive design.

HR Systems & Analytics 

• Own the HR technology life cycle, including HRIS, compensation and benefits administration, and related tools, ensuring scalability, data integrity, and an excellent employee experience.
• Drive continuous improvement through automation, data analytics, process optimization, and system enhancements.
• Ensure strong data governance, security, and compliance with privacy regulations.

HR Compliance

• Lead HR compliance strategy across federal, state, and local employment laws and regulations.
• Ensure HR policies, practices, and processes are compliant, consistently applied, and aligned with Scout Motors' values.
• Oversee audits, regulatory reporting, and risk mitigation related to HR operations.
• Serve as a trusted partner within HR, with Compliance, and with VW Group on compliance-related matters. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 10-15% of the time. Valid driver's license required. Passport required

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree required; master's degree or MBA preferred.
• 15+ years of progressive HR experience, with significant leadership experience in HR Operations, Total Rewards, and HR Systems.
• Experience in automotive, manufacturing, technology, or other complex, fast-growing environments is strongly preferred.
• Demonstrated expertise in compensation, benefits, HR technology, analytics, global mobility, and compliance.
• Proven ability to scale HR operations in a high-growth transformation environment.
• Strong business acumen with the ability to balance strategic thinking and hands-on execution.
• Experience leading and developing senior-level teams.
• Strategic and systems-oriented thinker with strong operational discipline 
• Data-driven decision maker with advanced analytical capabilities
• Strong understanding of U.S. employment law; global experience a plus
• Exceptional communication and stakeholder management skills
• Ability to influence at all levels of the organization
• High integrity, sound judgment, and a commitment to inclusion and equity 
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 10-15% of the time. 
• Valid driver's license required.
• Passport required

Skills & Competencies

• Strategic and systems-oriented thinker with strong operational discipline
• Data-driven decision maker with advanced analytical capabilities
• Strong understanding of U.S. employment law; global experience a plus
• Exceptional communication and stakeholder management skills
• Ability to influence at all levels of the organization
• High integrity, sound judgment, and a commitment to inclusion and equity 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $210,000.00 - $255,000.00

Internal leveling code: M5

Overview 

As the LMS Enterprise Administrator, supporting Scout Motors, you will serve as a trusted partner, strong collaborating, with company-wide SME’s and stakeholders, working under the direction of our Director of Learning & Development. You will be responsible for the end-to-end LMS administration for Scout Motors. This role blends data agility, LMS design, operational oversight, and project management, while balancing a need for accelerated execution, quality, and end-user experience. You will be helping build the learning system, the LMS team, core processes, and LMS innovations that will power a new era for an iconic American brand. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Fully configure and future-proof all LMS [SuccessFactors] global settings, branding, authentication, integrations, and SSO operability. 
• Curate and manage enterprise-wide permissions, roles and organizational hierarchy (manage enterprise users access-levels). 
• Build and manage all LMS data security, compliance, and ad-hoc LMS reporting (including building custom reports). 
• Build and manage LMS vendor relationship and oversee LMS platform upgrades. 
• Create best practices around monitoring overall system performance and uptime. 
• Assess, build, and audit key learning metrics – develop reporting for the enterprise. 
• Proactively handle key LMS issues, password resets, and LMS troubleshooting. 
• Lead training & develop LMS sessions for business-unit scouts across the organization 
• Build and facilitate LMS admin-support across the organization (Including Corporate, Commercial, Production and all Scout Motors Business Units) 
• Act as the LMS Subject Matter Expert for assessing and integrating 3rd-party learning software integrations, AI, VR/AR, and critical infrastructure API’s 
• Create, Assign, and analyze training for all learning populations, talent, and career paths. 
• Act in a critical leadership role helping to build our Scout Learning Council by consulting with and strongly collaborating across all LMS SME’s and learning teams in Commercial, Corporate and Production environments. 

Stakeholder Partnership 

• Partner with Scout Motors Hiring Managers and HR to understand enterprise LMS needs, align LMS priorities with business outcomes 
• Set clear expectations and delivery successfully on all LMS update timelines, learning environments, and technology integrations. 
• Provide and present regular updates on LMS status, learning metrics, and training progress. 
• Deliver a positive, value-driven experience for People Managers and end-users through clear communication, responsiveness, and strong partnership. 

Full-Cycle LMS Administration 

• Own the end-to-end LMS enterprise development, integration, and stabilization. 
• Manage all LMS errors and issues, identify gaps, and adjust strategies to deliver timely, high-quality experience for learners, Manager, and LMS partners. 
• Execute targeted LMS strategies aligned with Scout Motors’ brand and values. 
• Share, present, and recommend on learning technology insights, innovation opportunities, and competitive intelligence to strengthen Scout Motor’s learning architecture, security, compliance, and future learning technology decision (including AI, as well as augmented & virtual reality) decisions. 
• Execute in a KPI-driven results-based learning environment with monthly learning & user performance targets. 
• Accountable for overseeing and delivering timely LMS metrics such as LMS health, completion & compliance targets, and end-user experience indicators. 

Technology & Tools 

• Leverage all aspects of our SuccessFactors LMS to import, document, and audit all learning activity (external, internal, and 3rd party) accurately and ensure full compliance and learning data integrity. 
• Consult with Scout Motors SME’s and build career & learning pathways that drive effectiveness, engagement, and efficiency utilizing SuccessFactors architecture. 

External Representation 

• Act as a Scout Motors brand ambassador, building authentic connections with the local and regional learning technology communities. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 5+ years of current, hands-on experience administering SuccessFactors LMS, including system configuration, user/role management, and maintaining overall system integrity. 
• Proven ability to independently diagnose and resolve LMS issues, partnering with IT or SAP Support when needed to ensure uninterrupted learner access. 
• Deep experience uploading, testing, and managing SCORM/AICC content, ensuring compatibility and seamless delivery across devices and browsers. 
• Demonstrated ability to develop and distribute LMS reports and dashboards, analyzing learning data to support compliance and program insights. 
• Experience configuring LMS workflows, including assignments, notifications, certifications, and learning pathways to support scalable training operations. 
• Skilled in providing Tier‑1/2 support in a “people first” attitude for learners and managers, including creating quick reference guides or delivering brief system training as needed. 
• Strong organizational skills with experience managing data loads, maintaining accurate training records, and ensuring compliance deadlines are met. 
• Deep experience partnering with HR, IT, Business Unit SMEs and Site-based learning teams to support full system integrations, content updates, and smooth end‑to‑end learning operations. 
• Demonstrated ability to identify opportunities to maximize and streamline LMS processes, enhance user experience, and apply best practices to improve and help future-proof our learning operations. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

Overview 

Scout Motors is building something iconic — and hiring the talent that makes it possible requires focus, precision, and leadership. 

The Manager, Talent Acquisition will lead full-cycle recruiting efforts across Corporate, Commercial Operations, Technical, and Engineering functions. This leader will oversee a team of recruiters and partner closely with executive and functional leaders to deliver high quality talent in a hyper-growth, high-accountability environment. 

This is a hands-on leadership role for someone with a strong bias toward action — someone who simplifies complexity, drives operational excellence, and holds themselves, their team and stakeholders accountable to deliver measurable results. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Lead & Deliver Results 

• Lead and develop a team of recruiters supporting Engineering, Technical, Commercial Operations, and Corporate functions (IT, Finance, Legal, Marketing, Compliance, HR, Brand & Strategy, Growth, Administration, Audit etc.) 
• Own hiring performance across supported business areas — ensuring delivery against headcount plans, time-to-fill targets, and quality-of-hire metrics 
• Drive disciplined requisition management, prioritization, and workload distribution 
• Establish clear expectations, performance standards, and accountability mechanisms across the recruiting team 
• Step in as a player-coach when necessary to ensure critical roles are filled 

 Simplify & Standardize 

• Bring structure and consistency to recruiting processes in an environment that has historically been complex 
• Identify inefficiencies and implement scalable solutions that improve speed, transparency, and predictability 
• Ensure data integrity and disciplined system usage 

 Strategic Business Partnership 

• Serve as a trusted advisor to functional leaders, understanding business goals, capability gaps, and workforce planning needs 
• Translate business strategy into actionable recruiting plans 
• Provide talent market insights to influence hiring strategy and workforce decisions 
• Support critical leadership hiring as needed 

 Drive Talent Excellence 

• Build high-caliber candidate pipelines across engineering, technical and corporate disciplines 
• Elevate sourcing strategies and proactive talent pool mapping 
• Lead hiring calibration conversations to ensure quality and consistency 
• Champion inclusive hiring practices and structured interviewing 

 Performance & Accountability 

• Utilize internal hiring data (supply and demand) and external market data to develop and execute plans that drive performance 
• Conduct regular business reviews with stakeholders 
• Create visibility into risks and mitigation plans 
• Foster a high-performance culture grounded in feedback, recognition, and ownership 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor’s degree in Human Resources, Business or related field of study is required 
• 7+ years of Talent Acquisition leadership experience is required 
• Experience recruiting across technical and corporate disciplines in a high-growth environment (automotive or manufacturing preferred) 
• Strong operational mindset with the ability to scale processes and drive execution 
• Proven ability to influence senior leaders and hold stakeholders accountable 
• Experience leveraging recruiting metrics and dashboards to drive performance 
• Exceptional communication, coaching, and relationship-building skills 
• Comfortable navigating ambiguity while delivering structure and clarity 

Who You Are 

• Action-oriented and decisive 
• Comfortable making tough calls 
• Data-driven and disciplined 
• A simplifier of complexity 
• A coach who develops talent and expects excellence 
• Committed to building something iconic 
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000.00 - $145,000.00

Internal leveling code: M8

Job Overview

What You’ll Do

Concept Development & Problem Solving

• Lead conceptual ideation for motion‑driven campaigns, product storytelling, and brand narratives that simplify complex ideas into engaging visual solutions
• Apply strategic thinking to translate abstract or technical concepts into intuitive motion frameworks
• Develop storyboards, animation systems, and visual approaches aligned to campaign goals and user understanding
• Translate product workflows, data, and UI interactions into compelling motion stories that drive clarity and engagement

Motion Graphics & Animation

• Design and produce high‑quality 2D, 2.5D, and light 3D animations using Adobe After Effects and Cinema 4D
• Build advanced motion systems including kinetic typography, modular animation frameworks, and scalable templates
• Apply modern animation techniques such as parallax, depth layering, camera movement, and micro‑interactions
• Demonstrate strong timing, pacing, and visual hierarchy across all motion outputs

Product UI & Visual Storytelling

• Create product UI animations and software mockups that showcase platform functionality and user value
• Animate dashboards, data flows, and system interactions with a polished, intuitive, and modern feel
• Develop 2.5D UI environments and interface‑driven storytelling grounded in real product experiences
• Partner with product marketing and UX teams to ensure alignment with product positioning and usability principles

HTML5 & Interactive Animation

• Develop interactive motion experiences using Google Web Designer, GSAP, Lottie, CSS, and SVG animation
• Build responsive, performance‑optimized animations for web, display ads, and digital platforms
• Explore modern technologies such as WebGL, Rive, and real‑time animation frameworks to enhance interactivity
• Ensure accessibility, cross‑browser compatibility, and mobile responsiveness across deliverables

Video Editing & Post‑Production

• Edit and enhance video content for campaigns, product marketing, and brand storytelling using Adobe Premiere Pro and After Effects
• Integrate motion graphics, UI animation, overlays, and light VFX to elevate narrative clarity and visual impact
• Align motion with audio, voiceover, and pacing to deliver cohesive video experiences

Innovation, Systems & Collaboration

• Stay current on motion design trends, emerging technologies, and modern visual styles
• Develop scalable motion systems, templates, and reusable components to improve efficiency and consistency
• Explore new tools, workflows, and AI‑assisted techniques to enhance speed, quality, and creativity
• Collaborate cross‑functionally with brand, product marketing, digital, and development partners while managing multiple projects and deadlines

What We’re Looking For

• Expert‑level proficiency in Adobe After Effects, with strong expression skills preferred
• Proven experience creating product UI animation, software mockups, and system‑based storytelling
• Advanced motion design skills across typography, composition, pacing, and visual hierarchy
• Proficiency with Google Web Designer and HTML5 animation frameworks
• Strong video editing capabilities using Adobe Premiere Pro
• Working knowledge of SVG, CSS animations, GSAP, and responsive motion techniques
• Deep understanding of motion design for digital platforms, including performance optimization and rendering workflows
• Demonstrated ability to concept, problem‑solve, and deliver high‑quality motion design end‑to‑end
• Strong communication, collaboration, and time‑management skills

Preferred Qualifications

• Bachelor’s degree in Graphic Design, Motion Graphics, Digital Media, or a related field
• 3+ years of professional experience in motion graphics, animation, or interactive design
• Experience with LottieFiles, Rive, WebGL, or real‑time animation tools
• Familiarity with Cinema 4D or similar 3D tools for motion enhancement
• Adobe Suite Expert

#LI-DNI

CPI Security is looking to hire a Human Resources Data and Systems Specialist (HRIS Specialist) to serve our team based in Charlotte, North Carolina.  CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work. 

What You’ll Do

At CPI, we pride ourselves on being a Best Place to Work, built on a culture of collaboration, accountability, and continuous improvement. As our HRIS Analyst, you will play a key role in supporting that culture by ensuring our HR technology enables our people and leaders to do their best work. Serving as the primary point of contact for UKG, you will drive data accuracy, system efficiency, and a seamless user experience across all Human Resources functions.

• Administer, configure, and continuously optimize UKG, including updates, testing, and enhancements
• Maintain and audit HRIS data to ensure accuracy, consistency, and compliance, while upholding strong data governance practices
• Troubleshoot system and data issues, providing responsive, high-quality support to HR and business partners
• Develop and deliver reports and dashboards that provide meaningful insights to support workforce and business decisions
• Partner closely with Payroll to ensure accurate data flow, compliance, and audit readiness
• Train and support users across the organization, creating SOPs and tools that drive adoption and consistency
• Lead or support HRIS-related projects, including implementations, upgrades, and integrations
• Identify opportunities to streamline processes, enhance system functionality, and improve the overall employee and manager experience

What You Bring

• 3–5+ years of HRIS experience, with hands-on experience in UKG strongly preferred
• Strong understanding of HR operations, including Payroll, Benefits, Compensation, and Talent processes
• Experience managing HR systems, including configuration, data integrity, reporting, and troubleshooting
• Analytical mindset with the ability to translate data into actionable insights
• Experience building reports and dashboards (UKG tools, Excel, or similar)
• Strong attention to detail and commitment to accuracy and accountability
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment
• Strong communication and interpersonal skills, with a service-oriented mindset
• Experience supporting system implementations, upgrades, or integrations preferred

Why CPI:

At CPI, you’ll be part of a team that values people, performance, and purpose. We foster a collaborative, high-performing environment where ideas are welcomed, contributions are recognized, and growth is encouraged. This role is an opportunity to make a meaningful impact by enhancing the systems and processes that support our employees every day.

• Competitive pay and the opportunity to work for an iconic brand 
• Great medical, dental, vision, short- & long-term disability and life insurance options   
• Company paid holidays, floating holiday, and paid time off (PTO)   
• 401(k) plan with competitive company match   
• Eligible for free monitored security system after 90 days 
• Education assistance – we encourage and support our employees who want to improve their skills and further their education   
• Engaging and fun company culture that’s made up of a diverse group of people   
• Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.   
• An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness staff 
• Birthday and Work Anniversary Rewards 

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

Curious how Shared Services fits into Red Ventures? Click here. 

Red Ventures is hiring a Manager, Technical Risk and Compliance to drive risk reduction across our organization and lead meaningful change wherever risk is not tolerable. This is a player-coach role, you will own the program and stay close to the work. This leader will own the technology risk program across multiple lines of business, from identification and prioritization through remediation and reporting, while establishing trusted partnerships and ensuring compliance obligations are met with rigor and consistency. If your compliance experience has been primarily vendor management and status reporting, this is probably not the right fit. This role includes direct people management responsibility, with a team that grows in scope over time.

What You’ll Do:

• Own the end-to-end technology risk lifecycle across all lines of business, including assessment, prioritization, remediation tracking, and executive reporting, ensuring every risk has a clear owner and is tracked to closure.
• Run the exception program, covering intake, review, approval routing, expiration tracking, and renewal governance, with no exceptions aging without an owner or a remediation commitment.
• Own the vendor and third-party risk assessment program, scoping and sequencing assessments based on exposure and business criticality, and embedding vendor risk review into onboarding and renewal cycles with Procurement and Legal.
• Drive compliance posture across PCI, SOC2, ISO 27001, and NYDFS, maintain the full obligation calendar, direct the team on assessments and evidence collection, and ensure no regulatory deadline is a surprise.
• Perform hands-on control testing, not just documentation review, but validating that technical controls are actually working, including logging enablement, encryption enforcement, and access scoping, and knowing when a screenshot is not sufficient evidence.
• Translate regulatory requirements into specific technical configurations and work directly with engineering to close gaps, you can read cloud configurations, IAM policies, and security tool outputs and assess whether a control is actually in place.
• Leverage AI tools and automation to accelerate compliance workflows, from drafting control narratives and risk assessments to streamlining evidence collection, closing audit gaps faster, and reducing manual toil across recurring compliance tasks.
• Assess AI, ML systems, and automated pipelines from a risk and compliance lens, understanding data flows, model governance, and where traditional frameworks require interpretation or adaptation.
• Eliminate the highest-friction manual GRC and compliance processes through tooling and workflow automation, targeting meaningful burden reduction within the first year.
• Serve as the security organization's primary interface to the business, building trusted relationships with BU leaders, Engineering, Finance, Legal, and Compliance, and translating risk into financial exposure, operational disruption, and regulatory consequence.

What We’re Looking For:

• Proven risk program ownership, has built or significantly matured a technology risk lifecycle end-to-end, and has been the one pulling evidence and validating controls, not just managing the auditor relationship.
• Technical compliance depth, 3 or more years in a GRC, compliance, or risk role where you were also the person who could validate the technical fix, not just track it in a spreadsheet.
• Hands-on audit experience, you have owned at least one major framework audit end-to-end, SOC 2 Type II, PCI DSS, or HIPAA, including evidence collection, control testing, and auditor response.
• Multi-stakeholder risk communication, translates technical risk into business impact for non-technical leaders across diverse business units.
• Automation-first mindset, track record of eliminating manual GRC or security processes through tooling, workflow automation, and AI-assisted compliance tasks.
• Cross-functional partnership builder, builds lasting relationships with Engineering, Finance, Legal, and BU leaders to drive risk accountability.
• Security architecture fluency, understands secure design principles, can read and evaluate cloud configurations and IAM policies, and can lead engineers through design reviews and risk mitigation work.
• Operates independently, sets direction, resolves blockers, and escalates only when a true decision is needed.
• AI and emerging tech risk awareness, can assess and advise on risks from AI adoption, automated pipelines, cloud architectures, and third-party integrations.
• People leader who develops talent, actively growing the team toward greater scope and ownership.

Minimum Qualifications: 

• At least 7 years of experience in cybersecurity, technology risk, or security operations.
• Demonstrated experience owning a technology risk program, not just contributing to one.
• Experience leading cross-functional risk assessments across multiple business units or technology domains.
• Strong understanding of risk and control frameworks including NIST, ISO 27001, and FAIR.
• Experience in regulated environments including SOC2, PCI, and NYDFS.
• Proven track record of automating manual security or GRC processes, including use of AI tools for compliance acceleration.
• Ability to assess AI, ML systems, and automated workflows from a risk and compliance perspective, including data flows and model governance.
• Strong stakeholder influence skills, with the ability to lead without authority.
• Experience managing technical and risk teams.

Preferred Qualifications: 

• Multi-business-unit or holding company experience, with familiarity operating in federated environments where risk priorities and technology stacks vary by business unit.
• Hands-on GRC platform experience with ServiceNow GRC, Archer, OneTrust, Drata, Vanta, or similar, including workflow automation and reporting configuration.
• Has designed a vendor risk assessment program from scratch, not just contributed to an existing one.
• Experience building risk dashboards or executive risk briefings that were used to drive business decisions.
• Active certifications such as CISA, CRISC, CCSP, or AWS Security Specialty.
• Prior experience at a company that went through a SOC 2 Type II or PCI Level 1 audit from scratch.
• Background that started in IT, cloud, or security engineering before moving into risk and compliance.
  
  

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $150,000 - $210,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-LM2 #LI-HYBRID

This role requires an in-office schedule Monday through Friday and will be based in our South Charlotte, NC Headquarters each week.

Curious how Shared Services fits into Red Ventures? Click here. 

The Lead Engineering Technician is responsible for the day-to-day operations of a multi-building campus including owner occupied and third-party tenant space. This position serves as the organization’s dedicated HVAC technician and will self-perform preventive maintenance and repairs. In addition to HVAC, this role provides oversight of all base building systems and will directly supervise two facility technicians.

What You’ll Do:

HVAC – Self-Performance & Program Ownership

• Serve as the primary, hands-on HVAC technician for the campus.
• Perform preventive maintenance, diagnostics, and repairs on rooftop units, split systems, cooling towers, VAV systems, and associated controls.
• Maintain refrigerant logs, EPA compliance documentation, and service records in accordance with Section 608 requirements.
• Develop and manage a preventive maintenance (PM) calendar covering HVAC equipment across all buildings.
• Respond to HVAC-related tenant and occupant service requests in a timely manner.
• Evaluate and recommend capital improvements, equipment replacements, and energy efficiency upgrades.

Electrical & Plumbing Oversight

• Oversee and troubleshoot minor electrical issues including lighting, panel inspections, breakers, and emergency systems; coordinate with licensed electricians as required for permitted work.
• Manage routine plumbing maintenance including fixtures, drain lines, water heaters, backflow preventers, and irrigation systems; escalate and coordinate licensed plumber involvement as needed.
• Conduct routine inspections to identify and address electrical and plumbing deficiencies before they escalate.

Team Leadership & Supervision

• Directly supervise and mentor two Facilities Technicians, assigning daily work orders and ensuring quality execution.
• Conduct performance check-ins, provide technical guidance, and support the professional development of direct reports.
• Coordinate team schedules to ensure adequate coverage across all occupied buildings during standard business hours and on-call situations.

Multi-Tenant Campus Operations

• Serve as the facilities point of contact for third-party tenant maintenance requests across the two tenant-occupied buildings, ensuring compliance with lease obligations.
• Maintain building systems in an owner-occupied building to the highest standard of performance and appearance.
• Maintain accurate records of all maintenance activities, warranties, and equipment documentation across all buildings.

Vendor & Contract Management

• Identify when work exceeds in-house scope and manage specialty vendor relationships for life safety, elevators, fire suppression, and permitted trades.
• Obtain and review vendor quotes, track work orders, and verify completion quality.
• Assist in building the in-house HVAC program by identifying required tools, spare parts inventory, and service procedures.
  
  

What We’re Looking For:

• Advanced proficiency in commercial HVAC systems including refrigeration cycles, controls, and building automation systems (BAS).
• Working knowledge of commercial electrical systems (low-voltage controls, 480V equipment) and plumbing systems.
• Ability to read and interpret mechanical, electrical, and plumbing (MEP) drawings and equipment schematics.
• Strong diagnostic and troubleshooting skills with the ability to assess root cause and implement durable solutions.
• Supervisory and team leadership skills with the ability to delegate, coach, and hold others accountable.
• Effective communication skills for interacting with tenants, ownership, and vendors in a professional manner.
• Organizational skills to manage multiple buildings, work orders, PM schedules, and compliance records simultaneously.
• Proficiency with computerized maintenance management systems (CMMS) or facilities management software.

Minimum Qualifications:

• High school diploma or GED required; Associate’s degree or technical/vocational training in HVAC, mechanical systems, or a related field preferred.
• 5+ years of hands-on commercial HVAC experience, including installation, maintenance, and repair.
• 1+ year of supervisory or lead technician experience.
• EPA Section 608 Universal Certification (required – must possess at time of hire).
• Valid driver’s license with a clean driving record.
• Demonstrated ability to self-perform HVAC work without vendor support.
• Ability to lift up to 50 lbs, work at heights, and operate in confined spaces as required.

Additionally:

• This is a full-time, on-site position. Hybrid or remote arrangements are not available for this role.
• On-call availability is required for after-hours emergencies across occupied buildings; an on-call rotation schedule will be established with the facilities team.
• The organization is actively building its in-house facilities capability. This role will have meaningful input into program design, tooling, and standard operating procedures.

Physical Requirements & Work Environment:

• This role is primarily performed in an office environment.
• Prolonged periods of sitting at a desk and using standard office equipment, including a computer, keyboard, mouse, and telephone.
• Ability to occasionally lift or move up to 5 pounds (e.g., office supplies, files, or a laptop).
• The work environment is typically a climate-controlled office setting with moderate noise levels.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $40.87/hr - $64.90/hr per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#LI-LM2

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires an in-office schedule Monday through Friday and will be based in our South Charlotte, NC Headquarters each week.

Curious how Shared Services fits into Red Ventures? Click here. 

The Facilities Manager is responsible for the day-to-day operation, safety, and performance of Red Ventures’ campus facilities, ensuring an efficient, reliable, and high-quality workplace environment for employees. This role oversees building systems, preventive maintenance programs, vendor performance, and service delivery across the campus, while ensuring facilities meet operational, safety, and compliance standards. 

The Facilities Manager partners closely with internal stakeholders, service providers, and contractors to proactively address facility needs, minimize disruption to daily operations, and continuously improve the employee workplace experience. While the role may support facility upgrades and improvement initiatives as needed, the primary focus is operational excellence, lifecycle asset management, and responsive facilities support. This position also includes direct management of technician(s) and may involve occasional multi-site support across additional Red Ventures locations.

What You’ll Do:

Project Support & Operational Coordination

• Support facility renovation, construction, and capital improvement initiatives by providing operational expertise, site coordination, and continuity between ongoing facility operations and active projects.
• Partner with the Project Manager and contractors to help define scopes of work, validate operational requirements, and ensure projects align with long-term facility standards and business needs.
• Assist with reviewing project pricing, schedules, and phasing to help minimize disruption to daily operations and ensure operational readiness.
• Coordinate on-site activities, monitor impacts to building operations, and communicate operational considerations, risks, and status updates to internal stakeholders as needed.

Facilities Operations & Preventive Maintenance

• Plan, schedule, and oversee preventive maintenance programs across all campus buildings to ensure reliability, safety, and longevity of building systems while minimizing disruption to business operations.
• Monitor building systems and infrastructure (HVAC, electrical, plumbing, life safety, vertical transportation, etc.) and coordinate corrective maintenance as needed.
• Manage ongoing campus operational initiatives such as carpet replacement, exterior cleaning, parking deck maintenance, and seasonal readiness programs.
• Support occupancy readiness & campus layout efforts through planning, contractor coordination, and workspace preparation.

Vendor & Contract Management

• Serve as the primary point of contact for all facilities service providers, ensuring consistent service delivery across maintenance, operations, and facility support functions.
• Coordinate vendor schedules, site access, on-site escorts, work verification, and follow-up to ensure work is completed safely, accurately, and to expected standards.
• Lead vendor quarterly business reviews, evaluate efficiencies, and identify opportunities for service improvement or cost reduction.
• Conduct vendor market research to assess alternatives and ensure competitive pricing. Recommend contract renewals or changes as appropriate.

Budgeting & Cost Optimization

• Support the development and management of facilities operating budgets, including service contracts, maintenance programs, and operational initiatives.
• Track expenses against budget, review and approve invoices, requisitions, and payments, and ensure proper cost allocation and documentation.
• Identify and implement cost-optimization opportunities while maintaining service quality, including efficiency improvements, preventive maintenance enhancements, and space utilization strategies.

Cross-Campus & Multi-Site Support

• Provide facilities support, project coordination and/or potential vendor engagement for RV offices outside the Charlotte campus, including New York City, Atlanta, and Puerto Rico locations.
• Coordinate remote vendor support, preventive maintenance schedules, and service requests to ensure consistent standards and service levels across all locations.
• Maintain regular communication with local stakeholders to address facility needs, share updates, and support operational continuity at remote sites.

Administrative & Operational Support

• Manage facility service requests and campus repair needs, ensuring timely response, appropriate prioritization, and accurate documentation within applicable systems.
• Maintain records related to maintenance activities, inspections, warranties, vendor contracts, and compliance requirements.
• Ensure operational continuity through proactive coordination with internal partners, vendors, and leadership, anticipating facility needs before they impact the business.

People Leadership

• Manage a small team of facility technicians.
• Set and communicate clear expectations by defining scopes and delegating tasks, and setting priorities, success measures, and standards of performance.
• Provide ongoing feedback and coaching to support performance and skills growth.
• Maintain open, timely two-way communication by sharing relevant information, translating decisions into team context, and listening and responding to employee needs.
• Supporting workforce scheduling, workload balancing, and on-site coverage to meet operational demands.
  
  

What We’re Looking For:

• 5+ years of experience in facilities operations, building maintenance, or workplace services within a corporate, campus, or multi-site environment.
• Experience managing third-party vendors and service contracts, including performance oversight and issue resolution.
• Proven ability to manage operating budgets, review invoices, and identify cost-optimization opportunities.
• Experience leading or supervising facilities technicians or service teams.
• Strong communication and coordination skills, with the ability to partner effectively with internal stakeholders and external service providers.
• Ability to support multiple locations and manage competing priorities in a fast-paced environment.
• Strong understanding of building systems, preventive maintenance, service delivery, and day-to-day campus operations.
• Ability to manage service providers, evaluate performance, lead reviews, and ensure work meets scope, quality, and safety standards.
• Experience tracking operating budgets, reviewing invoices, forecasting costs, and identifying efficiency and cost-saving opportunities.
• Skilled at scheduling maintenance, coordinating vendors and technicians, and balancing operational needs with workplace impact.
• Proactive in identifying facility issues, prioritizing repairs, and resolving problems with minimal disruption.
• Clear communicator with the ability to translate operational needs, provide updates, and align with business partners.
• Experience leading and developing technicians through clear expectations, coaching, and accountability.
• Ability to manage and coordinate facilities services across multiple locations and remote teams.
• Occasional travel may be required for project work or cross-site support. 
• Flexibility to work during early mornings, evenings, or weekends for major project milestones or preventive maintenance is required.
• Hybrid work may be possible depending on business needs.

Preferred Qualifications: 

• Professional certification such as CFM (Certified Facility Manager), FMP, SFP, or similar facilities-related credential.
• Experience supporting a large corporate campus, multi-building environment, or multi-site portfolio.
• Working knowledge of CMMS platforms, asset lifecycle management, and preventive maintenance planning.
• Familiarity with workplace safety, regulatory compliance, and life-safety systems, including inspections and audits.
• Experience partnering with dedicated project managers on capital improvements, renovations, or workplace upgrades.
• Exposure to space planning, occupancy planning, or workplace experience initiatives.
• Strong data and reporting skills, including vendor KPIs, budget tracking, and operational metrics.
• Experience operating in a fast-paced, growth-oriented, or high-change environment.

Physical Requirements & Work Environment: 

• This role is primarily performed in an office environment with frequent on-site walkthroughs of campus buildings.
• This role requires extended periods of walking, standing, and occasional lifting of up to 5-25 pounds depending on project needs.
• Work may take place in mechanical spaces, construction zones, or areas with moderate noise.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $160,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#LI-LM2 

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. 

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

We're looking for a Senior Lifecycle Marketing Manager to own end-to-end execution across assigned lifecycle channels — driving measurable performance through smart automation, rigorous experimentation, and data-backed creative strategy. This is a high-impact individual contributor role for someone who is equally comfortable designing a multi-step journey and presenting their channel results to senior leadership. You'll work closely with the Director of Lifecycle Marketing to execute on the roadmap — but you'll own your channels, bring your own hypotheses, and be accountable for results. This isn't a coordinator role. You'll be expected to diagnose complex problems, move quickly, and raise the bar for how Bankrate communicates with its users.

What You’ll Do:

• Channel ownership — Own the full campaign lifecycle for your assigned channels — from strategy and segmentation through build, QA, deployment, and post-send analysis. Diagnose and resolve complex delivery issues (CPL spikes, CVR drops, approval rejections) before they affect KPIs.
• Journey architecture — Design and manage multi-step, trigger-based lifecycle journeys in Iterable. Build event-driven workflows that respond to user behavior in real time. Document your logic, segment definitions, and decision trees so the team can learn from and replicate your approaches.
• Creative strategy & briefs — Lead creative strategy for your channels — using performance data to develop testable hypotheses on hooks, CTAs, and formats. Translate data into clear, actionable creative briefs that reduce revision cycles and ship faster.
• Attribution & reporting — Design and maintain attribution frameworks and custom dashboards for your channels. Evaluate platform-reported metrics against internal attribution to surface discrepancies, guide budget decisions, and reduce over-attribution.
• Structured experimentation — Design and execute multi-variable experiments (creative x audience x placement) with proper holdout groups. Translate test results into playbooks that improve CVR and can be reused across the team's broader channel suite.
• Performance diagnosis — When something breaks — a CPL spike, sudden CVR drop, unexplained churn — you're the first one to form a hypothesis and test a fix. You thrive in ambiguity and use data to move fast with limited information
• Integrate AI into your workflow — Use AI tools consistently to accelerate campaign work — drafting copy, building performance reports, generating test hypotheses, or structuring briefs. Evaluate AI outputs critically before publishing. Document where AI creates real leverage and share those approaches with the broader team.

What We’re Looking For:

• Lifecycle channel expertise — 4–7 years owning lifecycle marketing campaigns with direct accountability for performance. Experience managing email, push, or SMS channels end-to-end in a platform like Iterable, Braze, or similar.
• Strong Iterable proficiency — You can build multi-step journeys, configure event-triggered workflows, set up dynamic segmentation, and troubleshoot delivery issues without engineering support.
• Analytical mindset — You design experiments with proper holdouts, evaluate results with statistical awareness, and can build a dashboard or attribution model that stakeholders actually trust. You catch discrepancies in platform data.
• Creative operator — You can write a strong brief, give useful creative feedback, and identify what’s driving a performance change at the copy or format level. You view creative as a performance lever, not an afterthought.
• Structured project runner — You manage multiple workstreams simultaneously without dropping details. You own timelines, flag risks early, and keep stakeholders aligned without needing heavy oversight.
• Clear communicator — You write and present with clarity. You can take a complex performance story and distill it into a crisp recommendation for a senior leader.
• AI-forward practitioner — You actively use AI tools in your day-to-day work and have a point of view on where they add real value versus where human judgment is irreplaceable.
• High ownership mentality — You hold yourself accountable to outcomes, not just outputs. You follow through, communicate proactively, and don’t wait to be asked.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 – $140,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through  omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#br
#li-sf1

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. 

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

We're looking for a Director of Lifecycle Marketing to build, scale, and evolve how we engage millions of users across the full customer journey — from first touch through conversion, retention, and repeat engagement. This is a senior individual contributor role for someone who has owned lifecycle end-to-end: strategy, systems, execution, and performance. You'll operate at the intersection of data, product, and marketing — designing systems that drive measurable revenue across channels including email, push notifications, SMS, and in-app messaging. You won't inherit a polished playbook. You'll build the strategy, establish the systems, and set the standard for how Bankrate engages its users at scale.

What You’ll Do:

• End-to-end journey design — Architect and optimize lifecycle programs across onboarding, engagement, monetization, and retention. Own everything from segmentation strategy and journey logic to channel selection (email, push, SMS, in-app) and performance readouts.
• Automation at scale — Build and evolve sophisticated, trigger-based workflows powered by behavioral data, real-time signals, and predictive inputs. Design systems that run reliably across millions of users without constant manual intervention.
• Creative & funnel strategy — Architect full-funnel messaging strategies aligned to customer journey stages. Partner with Creative on sprint-based testing — reducing cost-per-conversion through systematic iteration on copy, CTAs, and content — and serve as the cross-functional authority on lifecycle creative methodology. 
• Revenue attribution and measurement rigor — Own how lifecycle impact is measured. Design and run lift studies, holdout tests, and incrementality models. Build forecasting models that project volume and efficiency at varying investment levels. Be the team's go-to on measurement methodology and statistical validity.
• Quarterly experimentation roadmap — Develop and maintain a prioritized testing roadmap across the full funnel. Institutionalize learnings to compound efficiency gains over time. Set the standard for experimental rigor — from hypothesis formation to result interpretation.
• AI-powered lifecycle workflows — Identify and prioritize high-value AI use cases across the lifecycle funnel — from personalization and send-time optimization to content generation and predictive segmentation. Lead structured pilots with defined success metrics. Build AI-assisted workflows the team can adopt and scale, and document decision criteria (quality, accuracy, risk trade-offs) for others to follow.

What We’re Looking For:

• Proven lifecycle ownership — 7+ years owning lifecycle as a revenue-driving channel — not just executing campaigns, but building systems that scale across email, push, SMS, and in-app. Experience scaling programs to millions of users.
• Deep platform expertise (Iterable preferred) — You can design and build complex, multi-step journeys, dynamic segmentation, and event-driven triggers without relying on engineering for day-to-day execution.
• Measurement authority — You've designed and run lift studies, holdout tests, or MMM analyses. You can evaluate experiment results with statistical rigor, diagnose funnel drop-offs with precision, and translate complexity into clear, actionable insights for senior stakeholders.
• Creative strategist — You understand the relationship between messaging, creative, and conversion. You can brief creative partners, run sprint-based testing cycles, and identify what's driving performance at the copy, format, and channel level.
• Operator and strategist — You can zoom out to define the annual roadmap and quarterly testing agenda, and zoom in to QA a journey or debug a trigger logic issue. You move fluidly between strategy and execution without losing momentum.
• Executive-level communicator — You lead business reviews confidently, influence without formal authority, and earn credibility by being consistently well-prepared and right.
• AI-forward practitioner — You actively use AI tools to accelerate your work and have a point of view on where AI creates real leverage in lifecycle — and where human judgment still matters.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $140,000 – $210,000 per year + equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#br
#li-sf1

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures is looking for a Software Engineer to join our Banking Client Services organization. You’ll build and operate financial services web platforms for our banking partners using Next.js, hosted in high-availability multi-cloud Kubernetes environments. You’ll do it within a team that treats AI and automation as fundamental to how modern software gets built.

Our engineering group is AI-forward. We’ve integrated agentic workflows and automation into coding, ticket management, compliance, and cross-functional problem-solving and we expect every engineer to actively contribute to that momentum. You’ll use AI-assisted tools daily, build automation that makes the team faster, and partner with business and data science teams to apply AI to real problems.

This is an IC engineering role reporting to an Engineering Manager with a clear path for growth as our client partnerships expand.

Curious how Growth and Transformation fits into Red Ventures? Click here. 

What You’ll Do: 

Engineering Delivery 

• Build and maintain financial services web platforms using Next.js (React, TypeScript) with a focus on performance, reliability, and partner-grade quality.
• Deploy and operate applications in high-availability, multi-cloud Kubernetes environments, contributing to infrastructure-as-code, CI/CD pipelines, and deployment automation.
• Contribute to SRE practices: observability, alerting, incident response, and operational maturity for client-facing web properties.
• Write well-tested, reviewable code and actively participate in code reviews, advocating for quality across the team.
• Collaborate with designers, business stakeholders, and data science partners to deliver solutions that strengthen client trust.

AI & Automation

• Build and maintain agentic workflows and automation that improve engineering delivery, spanning coding assistance, ticket management, compliance processes, and operational tasks.
• Use AI-assisted development tools (IDE integrations, CLI agents, code review automation) as a core part of your daily workflow to accelerate output and improve quality.
• Partner with business and data science teams to identify automation opportunities and build AI-driven solutions to operational and client-facing problems.
• Evaluate emerging AI/ML tooling for software development and recommend adoption where it reduces toil or improves outcomes.
• Develop internal tooling and developer experience improvements that help engineers across teams move faster.

What We’re Looking For:

Software Engineering (3–5 Years Experience)

• Strong proficiency in JavaScript/TypeScript, React, and Node.js. Hands-on experience with Next.js is strongly preferred.
• Experience deploying and operating applications on Kubernetes in production environments. Familiarity with multi-cloud architectures (AWS, GCP, or Azure) is a plus.
• Solid understanding of web application architecture: client-server models, RESTful APIs, microservices, and server-side rendering.
• Demonstrated emphasis on code quality: testing strategies (unit, integration, end-to-end), code review practices, and engineering best practices.
• Experience with CI/CD pipelines and deployment tooling (e.g., Harness, GitHub Actions).
• Familiarity with Agile/Scrum methodologies and iterative delivery within sprint-based workflows.

AI Fluency & Automation

• Demonstrated experience building automation, internal tooling, or agentic workflows.
• Proficiency with AI-assisted development tools such as GitHub Copilot, Cursor, Claude Code, or similar IDE and CLI integrations.
• A builder’s mindset: you actively look for opportunities to automate repetitive work, streamline processes, and apply AI to engineering problems.
• Willingness to experiment with emerging AI capabilities and drive adoption through working examples and documentation.

Collaboration & Communication

• Clear written and verbal communication skills. Ability to explain technical decisions to peers and cross-functional partners.
• Comfort working across functions, you’ll collaborate regularly with data science, business, and design teams.
• A collaborative, team-first approach. You contribute to a psychologically safe environment and share knowledge freely.

Nice to Have:

• Familiarity with web analytics tools (e.g., Google Analytics, Mixpanel) and using data to inform engineering decisions.
• Experience with databases (SQL and/or NoSQL) and their integration with web applications.
• Understanding of container orchestration and cloud-native tooling beyond Kubernetes basics.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range:
  • Charlotte, NC Hybrid Compensation Range: $80,000 – $140,000 per year
  • New York, NY Hybrid Compensation Range: $100,000 – $175,000

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-KS1 #LI-HYBRID

Veterinary Practice Manager

Hospital Highlights: 

Hollymead Veterinary Hospital is a 4-doctor general practice and urgent care hospital located in Charlottesville, Virginia. We deliver comprehensive veterinary care while empowering pet owners with the knowledge and guidance to make informed decisions, fostering a supportive environment that promotes the health, well-being, and happiness of both pets and their families! Our core values are compassion, collaboration, respect, and support. We promote a learning environment and understand the importance of work-life balance.    

Position Summary: 

The Practice Manager is responsible for the overall success of their hospital’s daily operations, ensuring exceptional patient care, client service, and business performance. This role serves as the driving force behind a positive, high-performing culture that aligns with VetEvolve’s guiding principles. 

The Practice Manager maintains a clear focus on operational excellence and team engagement while fostering strong relationships across all levels of the organization. With a balance of empathy, accountability, and business acumen, this leader keeps VetEvolve’s mission and values at the forefront of all decisions, communications, and strategic initiatives. 

Using excellent communication, organization, and time-management skills, the Practice Manager creates a cohesive, collaborative, and compassionate environment where the team and clients feel valued and where pets receive the highest quality care. 

The Practice Manager works closely with the Regional Manager to execute regional initiatives, achieve financial and operational goals, and contribute to the broader success of VetEvolve’s network of hospitals. 

Primary Responsibilities: 

• Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager. 
• Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service. 
• Oversee employee time and attendance, review and approve payroll hours, and ensure timely submission for processing. 
• Monitor payroll costs and track actual results against budget, identifying opportunities for efficiency and optimization. 
• Coordinate all accounts payable activities, ensuring timely and accurate communication of information to the bookkeeper. 
• Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team. 
• Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs. 
• Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime. 
• Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments. 
• Foster a positive, engaged culture by promoting teamwork, morale, and alignment with VetEvolve’s mission and core values. 
• Oversee day-to-day operations across both the front-of-house and treatment areas, ensuring a seamless client and patient experience. 
• Maintain open communication with veterinarians to continually improve medical quality and client service; facilitate doctor meetings and share updates with the team and Regional Manager. 
• Conduct regular team and department meetings to share updates, celebrate wins, and reinforce operational and cultural goals. 
• Handle client concerns and complaints promptly and professionally, collaborating with veterinarians on any matters related to medical standards of care. 
• Execute approved local marketing initiatives and social media strategies developed in partnership with the Regional Manager and Marketing team. 
• Organize and participate in community events to build relationships, strengthen client loyalty, and enhance the hospital’s local presence. 
• Serve as the primary contact for Practice Management System (PMS) vendors; troubleshoot system issues and proactively identify opportunities to optimize utilization and efficiency. 
• Monitor and maintain medical equipment to ensure functionality, compliance, and readiness for patient care. 
• Maintain compliance with all local, state, and federal regulations, and promptly address or escalate any safety or licensing concerns to the Regional Manager. 
• Regularly review practice performance metrics (P&L, labor, production, and client satisfaction) with the Regional Manager to identify trends and implement corrective actions. 
• Collaborate with cross-functional partners to ensure hospital operations align with VetEvolve standards.

Qualifications: 

• Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent combination of education and progressive veterinary practice management experience. 
• Minimum of 3–5 years of leadership experience in a veterinary environment required. 
• Demonstrated success managing teams, driving operational performance, and improving client satisfaction. 
• Strong understanding of veterinary practice operations, financial drivers (P&L management, budgeting, KPI tracking), and compliance requirements. 
• Proven ability to coach, develop, and motivate diverse teams while fostering a culture of accountability, engagement, and collaboration. 
• Demonstrated success in delivering exceptional client experiences and fostering a consistent culture of service excellence. 
• Experience managing multiple priorities in a dynamic, fast-paced environment while maintaining accuracy, organization, and sound judgment. 
• Strong communication and interpersonal skills; able to build trust and alignment with doctors, team members, and leadership through professionalism and collaboration. 
• Track record of identifying challenges, evaluating options, and implementing effective solutions that improve patient care, client satisfaction, and operational outcomes. 
• Skilled in Microsoft Office Suite and practice management software, with the ability to leverage technology to enhance efficiency and reporting accuracy. 
• Certified Veterinary Practice Manager (CVPM) designation preferred, or willingness to pursue certification. 
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  
• Professional, neat appearance consistent with hospital standards. 

Continuing Education & Development 

• Attend a minimum of two (2) Practice Management Meetings or workshops per year to foster collaboration and ongoing professional growth (pre-approval required by the Director of Operations). 
• Participate in at least two (2) VetEvolve events annually (e.g., conferences, CE dinners, diligence meetings) to strengthen business understanding and connection across the organization. 
• This role serves as a key developmental position for individuals aspiring to future multi-site leadership opportunities within VetEvolve. 

Compensation and Benefits:  

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations.
• Our hospital hours are 8am-8pm Monday-Sunday, including holidays. 

Travel Requirements:  

• Minimal travel (0–10%); occasional travel within the region for meetings, cross-training, or events as required/approved.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

We’re hiring a Senior Engineer who builds with AI by default. Someone for whom agentic tools are the IDE, not the side project. You’ll own the technical direction of our personalization and data platform, built on Go microservices, TypeScript applications, and Python-based AI agents. Your job is to ship product features, make the platform smarter and faster, and raise the bar for how the team builds software. You’re a senior IC with tech-lead scope: you own technical direction for your domain, influence architecture decisions across the team, and lead by building, not by org chart.

What You’ll Do

Ship Product & Platform Features

• Architect and evolve the personalization and data platform powering our consumer experiences
• Design high-performance backend services in Go and full-stack features in React + TypeScript, built for scalability, observability, and maintainability
• Build RAG pipelines, semantic search, and LLM-powered product features, including embedding models, vector stores, reranking, and eval-driven quality loops
• Drive CI/CD and infrastructure maturity via GitHub Actions, Terraform, and AWS

Build AI Into the Platform

• Design and ship multi-agent systems using LangGraph, AutoGen, or custom orchestration that operate across the development lifecycle
• Break down our multi-language codebase into AI-addressable, agent-ready modules: clean interfaces, well-scoped context, documented patterns
• Own the agentic development scaffolding: tool integrations, MCP servers, and shared infrastructure that make every engineer on the team more effective

Multiply the Team’s Output

• Use agentic coding tools (Claude Code, Codex, Cursor, or whatever’s next) as co-engineers, not autocomplete, and help the team do the same
• Build shared configurations, custom tool integrations, and workflow hooks that encode team conventions and eliminate repeated decisions
• Spot opportunities to automate engineering toil (test generation, PR summarization, migration scripts, dependency upgrades, documentation) and build the tooling to make it happen
• Track and share measurable productivity gains with engineering leadership

Raise the Engineering Bar

• Run pairing sessions, internal demos, and workshops that build real AI capability across the team
• Define practical AI engineering standards: prompt engineering practices, context window management, human-in-the-loop thresholds, and eval frameworks
• Mentor mid-level and junior engineers on how to build effectively with AI as a core skill
• Partner with Engineering Leadership to shape the AI adoption roadmap across the portfolio

What You Bring

Must-Have

• An established AI-native development practice: agentic tools are part of your daily workflow, with results to show for it. Faster delivery, fewer manual steps, higher output
• 6+ years of software engineering experience with a track record of technical leadership on complex systems
• Expert in TypeScript (frontend and backend) and production-grade Go for high-performance services
• Strong React and modern frontend architecture experience
• Hands-on experience with LLM APIs (Anthropic Claude preferred): prompt engineering, tool use, structured outputs, streaming, context management
• Solid understanding of RAG architecture: vector stores, chunking strategies, embedding models, reranking, eval loops
• Experience with CI/CD, Terraform, and AWS in a production engineering context

Nice-to-Have

• Experience building and shipping agentic systems in production: multi-step tool-calling agents, orchestration pipelines (LangGraph, LangChain, AutoGen, CrewAI, or custom)
• Familiarity with agentic coding CLI tools and workflow automation that encodes team patterns at the repo level
• Knowledge of MCP (Model Context Protocol) and experience building or integrating MCP servers
• Experience with code intelligence: AST parsing, static analysis, code graph construction
• Background in developer platform or internal tooling engineering
• Experience with eval frameworks: RAGAS, LangSmith, Braintrust, or custom evaluation infrastructure
• Familiarity with event-driven architectures, message queuing (Kafka, SQS), and distributed systems patterns
• Experience with data platforms, ETL pipelines, or personalization systems at scale
• Active contributions to open source or technical community leadership

Mindset

• You treat repetitive engineering work as a problem to solve, not a cost of doing business
• Your first instinct when facing toil is: can an agent handle this?
• You stay current on model releases, agent design patterns, and emerging frameworks because you’re genuinely interested, not because someone assigned it
• You balance velocity with rigor: you ship fast, think in systems, and don’t create hidden debt

Show Us Your Work

We care about what you’ve built. In your application, please share GitHub repos, demos, writeups, or anything that shows your approach to AI-native development. Side projects, open-source contributions, and technical blog posts all count.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 – $180,000 per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. Must be able to work Eastern Standard Time hours.

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

Bankrate is seeking a dynamic, innovative Senior Project Manager to lead the successful onboarding and expansion of our large enterprise partnerships. Sitting within the Customer Success organization, you will serve as the strategic "nerve center" coordinating high-visibility projects across technical, creative, and business teams. You are not just tracking tasks; you are architecting the implementation of tools, systems, and integrations that drive growth for the world’s leading financial institutions.

What You’ll Do:

• Enterprise Onboarding & Delivery: Lead cross-functional plans for delivering complex integrations and systems that drive growth for enterprise partners. Own the project lifecycle from discovery to "go-live."
• Strategic Roadmapping: Partner with business stakeholders to prioritize long-term strategic initiatives against short-term tactical needs, ensuring alignment with Bankrate’s financial services goals.
• Technical & Creative Orchestration: Lead meetings between engineering, product, legal and commercial teams to track milestones, manage dependencies, and ensure the "Bankrate experience" is delivered flawlessly to the customer.
• Accountability & Influence: Assertively hold all internal and external parties accountable to strategic goals. Discover the "true requirements" underlying partner requests and recommend alternative process approaches when necessary.
• Operational Excellence: Build and maintain self-organizing systems using Jira, Asana, and Dashboards. 
• Risk & Bottleneck Management: Anticipate bottlenecks, provide escalation management, and make trade-offs that balance business benefit with technical debt. Identify interdependencies across concurrent projects to prevent downstream collisions.
• Senior Leadership Exposure: Provide regular progress reporting and tracking on all workstreams to senior leadership, acting as the primary point of contact for project health

What We’re Looking For:

• 5-8 years of Project Management experience, ideally in a customer-facing SaaS or Financial Services environment. Proficiency in Asana, Slack, and Google Workspace.
• Solid Understanding of the software development life cycle and creative production workflows. 
• Exceptional presentation skills; comfortable navigating complex conversations with external enterprise stakeholders and C-suite executives.
• Demonstrated judgment and negotiation skills—you know when to push back and when to pivot to meet aggressive timelines.
• A motivated leader who thrives in a team environment with representatives from multiple functional disciplines. 

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $85,000 – $130,000 per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#br
#li-sf1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

As a Technical Engagement Lead - Manager, you will serve as the hands-on technical leader for client engagements, guiding architecture, delivery, and engineering execution while managing a team of engineers. You will stay close to the code, partner with client technology stakeholders, and translate business priorities into scalable, secure, production-ready solutions in regulated environments. This role blends engineering leadership, solution architecture, and delivery ownership, requiring someone who can move fluidly between technical design, client communication, and day-to-day execution. 

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do:

• Manage and develop a team of 3-6 engineers, providing day-to-day technical leadership, coaching, and performance feedback on a client engagement. 
• Lead technical discovery, solution design, and architecture decisions from kickoff through launch and optimization. 
• Own technical execution for the engagement — staying close to the code through PR reviews, implementation guidance, and deployment oversight while setting engineering standards, code quality gates, and production support practices. 
• Translate business goals and product requirements into technical plans with clear scope, estimates, milestones, dependencies, and tradeoffs. 
• Partner with project or program leadership to manage staffing plans, delivery risk, timelines, and technical forecasting, maintaining a predictable delivery cadence. 
• Serve as the primary technical counterpart to client engineering, architecture, security, and platform stakeholders. 
• Guide integrations across internal and client systems, including APIs, shared services, third-party platforms, customer data flows, and enterprise tooling. 
• Ensure solutions meet security, privacy, compliance, and governance requirements appropriate for regulated financial-services environments. 
• Present architecture decisions, progress, risks, and recommendations to both technical and non-technical stakeholders, including senior client audiences. 
• Identify technical debt, platform risk, and reliability gaps, and advocate for the right balance between feature velocity and long-term platform health. 

What We're Looking For:

• 5+ years of software engineering experience, including 2+ years managing or tech-leading engineering teams in client-facing or cross-functional delivery environments. 
• Demonstrated hands-on experience building and delivering modern web applications and services using technologies such as React, Next.js, Node.js, Python, or similar frameworks. 
• Experience with martech and customer platforms such as CMS, CRM, CDP, analytics, experimentation, personalization, and tag management systems. 
• Strong understanding of cloud platforms and modern engineering practices, including CI/CD, observability, automated testing, and infrastructure-aware application design. 
• Experience designing and delivering integrations across APIs, third-party platforms, customer data systems, and enterprise applications. 
• Track record of scoping and estimating technical work from business requirements. 
• Clear client-facing communication skills, with the ability to explain tradeoffs, risks, and technical decisions to both technical and non-technical stakeholders. 
• Experience working in Agile delivery environments with cross-functional partners across product, program management, data, design, and business teams. 
• Experience operating in environments with strong security, privacy, compliance, or governance requirements; financial-services or other regulated-industry experience preferred. 
• Strong judgment in balancing speed, scalability, maintainability, and delivery risk. 
• Personal commitment to being a reliable, collaborative, and high-trust teammate and manager. 

Even Better:

• Experience in consulting, agency, or embedded delivery models serving financial-services clients. 
• Familiarity with customer data, identity, consent, privacy, and secure data-handling patterns in regulated environments. 
• Familiarity with data pipelines, warehouse technologies, ETL workflows, or event-driven architectures. 
• Experience contributing to statements of work, technical solutioning, estimation, or pre-sales support for follow-on phases of work. 
• Contributions to developer tooling, internal platforms, or engineering process improvements. 
• Familiarity with AI-assisted engineering workflows or practical applications of generative AI in delivery, automation, or personalization. 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $130,000 - $210,000 per year 
  • New York, NY Hybrid Compensation Range: $162,500- $262,500 per year  

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID #LI-KS1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

As a Technical Engagement Lead – Director, you will own the technical strategy, engineering operating model, and delivery outcomes for a major client partnership, leading a multi-team engineering organization embedded within the client’s technology ecosystem. You set architectural direction across workstreams, develop engineering managers and senior ICs, and serve as the senior technical voice in executive-level client meetings. This role operates at the intersection of engineering leadership, platform strategy, and client partnership—requiring someone who can define a multi-quarter technical roadmap, align engineering investment to business outcomes, and build an organization that delivers at scale in regulated financial-services environments. 

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do: 

• Own the technical strategy, architectural direction, and engineering standards for a client partnership spanning multiple squads and workstreams.  
• Translate business objectives into a cohesive engineering roadmap with clear investment priorities, sequencing, and decision-making frameworks that maintain consistency without bottlenecking delivery. 
• Lead and develop an engineering organization of multiple squads, including engineering managers and senior individual contributors, setting expectations for hiring, performance management, career development, and retention. 
• Design the team's organizational structure—squad topology, ownership boundaries, and autonomy models—to match delivery needs and scale with the engagement. 
• Serve as the senior technical counterpart to client technical leadership, architecture, security, and platform leadership—building trust, managing escalations, and shaping joint technical strategy. 
• Manage technology vendor and partner relationships (e.g., Adobe, Salesforce) alongside the client, ensuring alignment on roadmap, integration approach, and support. 
• Drive platform and data strategy at the engagement level: making build-vs-buy decisions, guiding system integration design, and owning the intersection of engineering and customer data flows across internal and client systems. 
• Present technical roadmaps, architecture decisions, risks, and investment recommendations to senior client and internal executive audiences using KPIs and operating metrics that connect engineering investment to acquisition, retention, reliability, risk reduction, and revenue impact. 
• Identify and prioritize technical debt, platform risk, reliability gaps, and scalability constraints, balancing long-term platform health against near-term feature velocity. 
• Drive adoption of emerging engineering capabilities, including AI-assisted development workflows, intelligent QA and observability automation, and AI-powered product features where they create measurable delivery or business value. 
• Build repeatable engineering processes, knowledge systems, and delivery frameworks that scale across the team and can be leveraged across RVGT engagements. 

What We're Looking For: 

• 8+ years of software engineering experience, including experience leading multi-team engineering organizations and direct experience managing engineering managers in client-facing, consulting, or embedded operating models. 
• Proven ability to operate in regulated environments with strong security, privacy, compliance, and governance requirements; financial services experience strongly preferred. 
• Demonstrated experience defining technical strategy and platform architecture for complex, multi-workstream engagements—not just executing within them. 
• Strong command of modern web and cloud-native technologies (React, Next.js, Node.js, Python, or equivalent) and cloud platforms (AWS, GCP, or Azure), including CI/CD, observability, automated testing, and infrastructure-as-code—with the architectural judgment to guide teams without writing code daily. 
• Experience designing and governing integrations across APIs, third-party platforms, customer data systems, and enterprise applications at scale. 
• Executive-level communication skills: comfortable presenting technical strategy, tradeoffs, and investment recommendations to VP+ client audiences and translating between engineering and business contexts. 
• Track record of building high-performing engineering teams—hiring, developing managers, establishing operating rhythms—while managing engagement economics including scoping, staffing strategy, SOW contribution, and aligning delivery to commercial outcomes. 
• Experience in Agile delivery environments with cross-functional partners, with strong judgment balancing speed, scalability, maintainability, and delivery risk across competing priorities. 

Even Better: 

• Experience with martech and customer platforms such as CMS (AEM), CRM (Salesforce), CDP, analytics, experimentation and personalization engines, and tag management systems. 
• Familiarity with data engineering, warehouse technologies, ETL/ELT workflows, event-driven architectures, and customer data pipelines. 
• Hands-on experience with AI/ML tooling, generative AI applications, or agentic automation in delivery, personalization, or operational contexts. 
• Experience building or contributing to internal platforms, developer tooling, or engineering enablement that scales beyond a single engagement. 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $145,000 - $230,000 per year + equity
  • New York, NY Hybrid Compensation Range: $180,000- $275,000 per year + equity 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID #LI-KS1

Associate Data Science Product Manager

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Launch Program Overview:

Skip the “entry-level grunt-work” and start making a real impact on Day 1. The Launch Program is your opportunity to onboard into your full-time role at Red Ventures in a cohort-style environment that provides in-depth training on our beliefs, culture, business model, and leadership. Your first few weeks will be spent alongside a cross-functional cohort of new Red Ventures employees starting their careers across various roles and teams. These individuals will become your built-in support system and community as you navigate the start of your career with us. After your initial onboarding period, you’ll join one of our teams, meet your manager and mentor, and find unparalleled opportunities to make a substantial impact and quickly advance your career.

We believe successful Data Science Product Managers have a wide set of experiences and skill sets in the data domain. This hybrid position offers you hands-on opportunities in data science, data analysis, and product management. In your first two years, you’ll get repetitions in contributing to product life cycles via product analytics, roadmap support, model building, and influential communication with product leadership.

What You'll Do:

As an Associate Data Science Product Manager, you will play a pivotal role in bridging the gap between complex data science initiatives and impactful product solutions to create value for both our business and our customers.

• Responsible for identifying opportunities to increase the impact of your product through deep understanding of the problem space, thorough comprehension of the product strategy and technology, and advanced statistical analysis. Effectively communicating recommendations to your product leads to create buy-in and action.
• Translate your recommendations into clear work streams and features that contribute to the product roadmap. Collaborate with Data Science, Design, and Engineering teams to turn objectives into detailed requirements with assistance from your product lead.
• Leverage algorithms and programming tools to execute relevant technical workstreams. This includes building items such as:
• Data pipelines to gather, manipulate, prepare, and visualize large datasets
• Machine learning models for offline and proof-of-concept use cases
• Agentic workflows to automate tasks or for reasoning capabilities for specific features in your product
• End to end ownership of experiments. Assist in deploying features aimed at improving core KPIs. Conduct analyses to assess the impact of the experiments, synthesizing and owning the narrative.
• Promote adoption and usage of your product and tooling. Interact directly with end-users for training, feedback, and user testing.
• Stay up-to-date with advancements in machine learning and generative AI to identify innovative ways to solve business challenges.

Who you are:

• Strong analytical and critical thinking skills. Can connect the dots between the business problem, the approach, the data, and the relevant recommendation.
• Strong grit and learning mentality when faced with challenging projects, unfamiliar technology, and ambiguous business problems. Takes a proactive approach to overcoming obstacles. 
• Creative problem solver with an entrepreneurial mindset and a strong business acumen with an interest in solving business and customer problems to create impact.
• Showcases high EQ - can collaborate effectively in a team environment.

Experiences you’ve had:

• Graduating with a bachelor's or master's degree in Summer 2026, with academic and/or practical experience in fields such as computer science, data science, statistics, or product management. (Start date in our August 2026 cohort)
• Demonstrated ability to collect, mine, and manipulate large data from disparate data sources, with an ability to dig deep and understand the process (e.g., SQL, Pandas, Tableau). 
• Hands-on application of machine learning and/or generative AI to a relevant problem through statistical programming languages or large language models (e.g., Python, R, GPT). Thorough knowledge in statistics and machine learning techniques.
• Demonstrated ability to root cause problems through a data-driven approach, synthesizing takeaways and effectively communicating recommendations to relevant audiences.
• Exposure to and/or interest in technical development of software components and production models to learn how to form opinions on level of effort and feasibility.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation: $100,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

The Red Platform - Platform Engineering (RPPE) team at Red Ventures is seeking a Site Reliability Engineer to ensure our platforms and applications are resilient, scalable, and perform at scale. This is a strategic role focused on engineering reliability through first principles. Designing observability, automation, and operational practices that prevent failures rather than just responding to them.

You'll work in a small, high-impact team managing enterprise-scale systems across AWS, GCP, and Kubernetes environments with strict uptime requirements. This role emphasizes building reliability guardrails, comprehensive monitoring, and automation that enable the organization to operate with confidence and velocity.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You’ll Do:

• Ensure system reliability and performance across multi-cloud, multi-region platforms using first principles thinking
• Build and maintain comprehensive observability solutions (OpenTelemetry, New Relic, Grafana, Prometheus) that provide actionable insights into system health and performance.
• Automate infrastructure provisioning and deployments using Terraform and infrastructure-as-code practices
• Define, implement, and monitor SLOs/SLIs that align with business-critical SLAs and drive accountability for reliability.
• Manage and optimize Kubernetes clusters (EKS, GKE) with a focus on security hardening, performance, and operational excellence.
• Lead incident response efforts, troubleshoot complex system issues, restore service quickly, and conduct thorough root cause analysis
• Implement preventive measures and reliability improvements based on lessons learned from incidents and system behavior patterns.
• Partner with platform engineers and developers to embed reliability best practices into system architecture and delivery pipelines
• Proactively scale infrastructure capacity based on growth forecasts and traffic patterns.
• Contribute to architecture reviews with a deep focus on reliability, performance, and operational sustainability.
• Foster a culture of continuous improvement, systematic problem-solving, and operational excellence.

What We’re Looking For:

• 3–5 years of experience in SRE, DevOps, or cloud infrastructure engineering roles
• Experience leveraging AI/ML tools to enhance observability, including anomaly detection, alert noise reduction, and predictive incident identification
• Experience using generative AI or LLM-based tools to accelerate debugging, runbook creation, and operational knowledge sharing
• Strong hands-on experience with AWS and GCP cloud platforms
• Deep Kubernetes expertise (EKS, GKE), including security, networking, and operational best practices
• Proficiency with infrastructure-as-code using Terraform
• Experience building and maintaining observability systems (New Relic, Grafana, Prometheus, OpenTelemetry, or similar)
• Solid understanding of CI/CD pipelines and automated deployment strategies (Harness, Jenkins, GitLab CI, or similar)
• Strong scripting and automation skills (Python, Bash, Go, or similar languages)
• Proven track record of maintaining high-availability systems (99.9%+ uptime)
• Deep understanding of distributed systems, microservices architectures, and scalability patterns
• Experience with incident management, troubleshooting complex systems, and learning from failures
• Strong first-principles thinking, ability to reason from fundamentals rather than relying solely on existing patterns
• Excellent written and verbal communication skills with the ability to explain complex technical concepts clearly

Bonus Points For:

• Cloud certifications (AWS Solutions Architect, GCP Professional Cloud Architect, or equivalent)
• Experience with data platform infrastructure (Databricks, Snowflake, or similar)
• Familiarity with security scanning and remediation tools (Wiz, Aqua, Prisma Cloud, or similar)
• Knowledge of compliance frameworks (SOC 2, PCI-DSS, HIPAA) and their operational implications
• Experience with chaos engineering, resilience testing, or systematic failure injection
• Database performance tuning and optimization expertise (PostgreSQL, MySQL, etc.)
• Experience with log aggregation and analytics platforms (ELK Stack, Splunk, or similar)
• Understanding of cloud security, network architecture, and multi-region deployment patterns
• Familiarity with DLP (Data Loss Prevention) solutions (Netskope, Zscaler, or similar)
• Background working with regulated industries or highly available consumer-facing applications

Why Join Us?:

• Work in a small, high-impact team where your contributions directly shape system reliability and operational practices
• Focus on strategic engineering rather than firefighting. We build monitoring, automation, and guardrails that prevent problems rather than just reacting to them.
• Engage in first-principles thinking and a continuous-improvement culture that values thoughtful design over quick fixes.
• Collaborate across a multi-cloud environment (AWS, GCP, Kubernetes) supporting diverse, mission-critical workloads.
• Partner with platform engineers, developers, and principal engineers who provide technical guidance and collaboration
• Own reliability for systems that directly impact business outcomes and customer experiences
• Work alongside platform engineers to ensure the platforms they build are operationally sound and reliable at scale.

At Red Ventures, reliability isn't just about keeping systems running; it's about engineering resilience through thoughtful observability, automation, and operational discipline. You'll work with passionate engineers who value systematic problem-solving, learn from failures, and build reliability into every layer of the stack.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $145,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.  

As a Loan Processor on our high-performing Mortgage Operations team, you’ll be at the heart of delivering life-changing outcomes for our clients—guiding them through one of the most important financial decisions of their lives with care, precision, and speed. You’ll manage a pipeline of 30+ refi loans, collaborating daily with Mortgage Loan Originators, Underwriters, Closers, and other teammates who share a relentless focus on client-first service and doing the right thing, always. Our team is a tight-knit group of pros who take our work seriously—but not ourselves—and we hold each other accountable to getting better every day. You’ll be empowered to solve problems, drive loans to closing, and leave the woodpile higher by making a measurable difference in our clients' lives. If you're energized by a fast-paced environment where ownership, integrity, and impact matter, this is where you belong. 

For the Sage Home Loans website click here. Curious how Sage Home Loans fits into Red Ventures? Click here.

What You'll Do  

• Accurately package a pipeline of refi loans funneled to you by Mortgage Loan Originators, managing an average of 30+ loans at a time 

• Ensure timely, proactive phone and email communication with borrowers throughout the loan origination process 

• Handle all loan documentation and meet deadlines consistently 

• Establish strong upfront relationships with borrowers and guide them through the loan process 

• Determine borrower creditworthiness by gathering and analyzing credit reports, qualifying ratios, income and expense data, employment documentation, and property values 

• Verify and analyze all required financial and legal documentation from pre-approval to closing, ensuring loan files are complete and satisfy underwriting conditions 

• Proactively identify and mitigate potential issues that may arise during the origination process 

• Collaborate with internal and external teams to drive loans to a timely and successful closing 

• Provide operational feedback to management and suggest alternative models to improve efficiency and conversion rates 

What We're Looking For  

• 2–3 years of experience actively managing a pipeline of residential mortgage loans 

• A solid understanding of the mortgage loan process and various loan types, including FNMA, FHLMC, FHA, and Jumbo 

• Knowledge of agency conventional underwriting product guidelines 

• Proficient in the Encompass loan origination system and the Microsoft Office suite 

• Proactive and engaging communicator with the ability to thoughtfully guide borrowers through the loan process 

• Highly organized, detail-oriented, and capable of solving problems independently 

Compensation  

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included above. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $24.03 per hour plus role base incentives 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. 

• Health Insurance Coverage (medical, dental, and vision)  

• Life Insurance  

• Short and Long-Term Disability Insurance  

• Flexible Spending Accounts  

• Paid Time Off  

• Holiday Pay  

• 401(k) with match  

• Employee Assistance Program  

• Paid Parental Bonding Benefit Program  

Who We Are:  

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.  

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.  

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.  

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.  

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.   

If you are based in California, we encourage you to read this important information for California residents linked here.  

#SM

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.  

As a Mortgage Loan Originator on our Sales team, you'll be the first voice a client hears—and the trusted guide they rely on throughout their homebuying journey. You’ll engage directly with prospective and current clients over phone and email, providing clear, expert guidance on loan products, prequalification, and next steps—all while building strong relationships rooted in trust and transparency. Working closely with our Operations and Processing teams, you’ll manage a robust pipeline, make outbound calls to generate new business, and own the client experience from first conversation through closing. You’ll join a team that thrives on coachability, collaboration, and a shared obsession with putting clients first—because we know that winning the right way is the only way. If you’re energized by meaningful conversations, motivated by impact, and ready to leave the woodpile higher every day, you’ll thrive here. 

For the Sage Home Loans website click here. Curious how Sage Home Loans fits into Red Ventures? Click here.

What You'll Do  

• Answer inbound customer calls to discuss various loan products, prequalification criteria, and next steps 

• Communicate loan progress clearly to consumers and collect any required documentation 

• Make outbound sales calls to prospective and existing customers to generate new business and strengthen retention 

• Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle time targets 

What We're Looking For  

• At least 3 years of mortgage sales experience with a proven track record of performance and client trust 

• NMLS-licensed mortgage loan originator with hands-on experience in originating a wide range of loan products 

• Full understanding of FHA, VA, and Conventional mortgage products and their unique benefits to clients 

• Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA — and a commitment to always doing the right thing 

• Excellent phone sales skills with the ability to connect, empathize, and guide clients confidently through the loan process 

• Ability to manage competing priorities in a fast-paced environment while consistently meeting deadlines and service expectations 

• A natural relationship-builder who can collaborate across teams and foster trust with both internal partners and external clients 

• Demonstrated coachability, adaptability, and a growth mindset — always striving to leave the woodpile higher 

• Takes ownership of the client experience and communicates proactively to exceed expectations and uphold our service-level commitments 

• Energized by a culture that values speed, ethics, impact, and accountability — and driven by a desire to win the right way 

Compensation  

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included above. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation: $35k per year plus role specific incentive 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)  

• Life Insurance  

• Short and Long-Term Disability Insurance  

• Flexible Spending Accounts  

• Paid Time Off  

• Holiday Pay  

• 401(k) with match  

• Employee Assistance Program  

• Paid Parental Bonding Benefit Program  

Who We Are:  

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions, we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.  

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.  

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.  

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.  

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.   

If you are based in California, we encourage you to read this important information for California residents linked here.  

 #SM

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

We’re seeking a Director of Lifecycle Marketing to lead customer engagement and lifecycle marketing across the Allconnect Group (Allconnect and MyMove) businesses. Allconnect is a leading marketplace that helps consumers compare, purchase, and set up essential home services such as internet, TV, phone, and utilities.This role will own the vision and execution for how we attract, convert, retain, and grow customer relationships through data-driven CRM strategies. You will lead a small but high-performing team, while also partnering cross-functionally to deliver personalized, high-impact campaigns across email, SMS, push, and other channels- driving measurable growth in customer engagement, loyalty, and lifetime value.

As a leader, you’ll combine strategic thinking with hands-on execution, building a best-in-class Lifecycle program that leverages advanced segmentation, automation tools, and testing. You’ll also play a critical role in shaping how Allconnect uses first-party data to create customer-centric journeys that differentiate our brand and deliver results. A strong collaborator, you will work closely with Sales leadership and client services to ensure initiatives directly drive results for both clients and advertisers.

For the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.

What You’ll Do:

• Lead and develop a small, high-performing team, providing mentorship, clear direction, and career growth opportunities.
• Define and own the CRM strategy for Allconnect, aligning lifecycle marketing programs with business growth objectives.
• Apply analytical rigor and creative problem-solving to advance personalization, segmentation, predictive modeling, and customer journey design—maximizing LTV, revenue from Email/SMS, and return visitor growth.
• Build and maintain reporting frameworks to track CRM performance against KPIs, delivering actionable insights to guide investment and strategy.
• Lead A/B and multivariate testing to optimize campaign performance and validate decision-making.
• Execute and optimize customer journeys across email, SMS, push, and other owned channels—driving measurable engagement, retention, and revenue.
• Partner closely with Product and Sales leadership to align CRM with lead management, conversion efforts, and pipeline acceleration.
• Stay ahead of industry trends and innovations, including AI adoption and emerging CRM tools, to ensure Allconnect remains at the forefront of lifecycle marketing.
• Primary  KPIs: Customer LTV, Revenue Generated from Email & SMS, and Return Visitors 

What We’re Looking For:

• 5+ years of experience in CRM, lifecycle, or retention marketing, with at least 2 years in a leadership role.
• Proven track record of driving measurable business results through CRM strategies and execution at scale. Bonus points if experience with Iterable
• Direct experience managing and growing a small team, with a focus on coaching, performance management, and team development.
• Deep expertise in email, SMS, push, and cross-channel lifecycle marketing; experience with leading CRM/marketing automation platforms.
• Strong analytical mindset with experience applying segmentation, personalization, and testing methodologies.
• Demonstrated ability to partner across functions to align marketing with revenue impact.
• Experience managing in a high-growth, fast-paced environment where hands-on execution is as important as strategy.
• Strong project management skills, with the ability to prioritize and deliver on multiple initiatives simultaneously.
• Excellent communication skills, with the ability to translate data and insights into actionable strategies.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $140,000 - $210,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

We are seeking a deadline-focused, inquisitive Mortgage Operations Senior Technical Project Manager to coordinate and deliver technical projects across all mortgage operations functions—including processing, underwriting, closing, funding, and servicing. This role sits at the intersection of business and technology, ensuring our tools, systems, and workflows are designed and executed with precision, scalability, and client impact in mind. You’ll be a key point of contact for cross-functional teams who rely on you to bring clarity, flow, and accountability to complex initiatives. 

This is a highly visible role, offering exposure to senior leadership and the opportunity to shape the technology that powers our mortgage operations. Success in this role requires an ownership mindset, a client-first approach, and the urgency to deliver on time—without compromising compliance or integrity. 

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.  

For the Sage Home Loans website click here. Curious how Sage Home Loans fits into Red Ventures? Click here.

What You'll Do  

• Partner with mortgage operations leaders (processing, underwriting, servicing, and more) to design and deliver technical solutions that improve efficiency, accuracy, and client experience. 

• Use Asana to organize, track, and report on technical projects, creating project flow, timelines, and dashboards that keep work moving with speed and transparency. 

• Build out end-to-end processes for technology implementation, including requirements gathering, testing, deployment, and adoption—always ensuring borrower and teammate impact is considered first. 

• Facilitate cross-functional meetings between technical and non-technical teams, driving alignment, managing dependencies, and tracking milestones with urgency and accountability. 

• Translate business needs into clear requirements, recommending creative process alternatives when needed and making sure outcomes reflect doing the right thing for clients and teammates. 

• Manage testing cycles for new technology releases and integrations, ensuring successful deployment with minimal disruption and maximum benefit. 

• Anticipate bottlenecks, escalate issues early, and negotiate trade-offs to protect deadlines while maintaining quality. 

• Prioritize incoming feature requests, balancing long-term strategic goals with urgent business needs to keep projects focused on impact. 

• Put systems in place to help teams self-organize—using dashboards, workflows, and reporting tools to create clarity and empower ownership. 

• Deliver continuous improvement by documenting lessons learned, questioning outdated processes, and leaving every project better than you found it. 

What We're Looking For  

• 5+ years of project management experience, preferably in mortgage operations. 

• Strong track record of managing multiple projects with competing timelines while delivering results quickly and accurately. 

• Hands-on experience with Asana (or similar PM tools like JIRA, Monday.com, Trello), using it to drive collaboration, accountability, and visibility. 

• Excellent communication skills (verbal, written, and presentation) with the ability to bridge the gap between technical and business stakeholders. 

• Highly organized and detail-oriented, with the ability to simplify complexity into clear project flows and deadlines. 

• Inquisitive, problem-solving mindset—able to ask the right questions, challenge assumptions, and propose better solutions. 

• Strong relationship builder with proven ability to influence across teams and levels. 

• Comfortable leading testing, launch, and adoption of new tech tools across multiple mortgage functions. 

• Passion for continuous improvement, ethical decision-making, and creating lasting positive impact for clients, teammates, and the business. 

Compensation  

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included above. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $75k – $115k per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.  

• Health Insurance Coverage (medical, dental, and vision)  

• Life Insurance  

• Short and Long-Term Disability Insurance  

• Flexible Spending Accounts  

• Paid Time Off  

• Holiday Pay  

• 401(k) with match  

• Employee Assistance Program  

• Paid Parental Bonding Benefit Program 

• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. 

Who We Are:  

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.  

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.  

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.  

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.  

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.   

If you are based in California, we encourage you to read this important information for California residents linked here.  

 #SM

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role requires professional proficiency in both English and Spanish. Fluency in Spanish (spoken and written) is required. 

Red Ventures is looking for a dynamic and experienced Sales Performance Manager to join our team. In this role, you’ll partner with internal and external sales leaders to identify performance opportunities, improve staffing effectiveness, and drive key sales KPIs including compliance and customer satisfaction.

Curious how Home fits into Red Ventures? Click here.

What you'll Do: 

• Bilingual (English/Spanish) required to effectively manage client communications and relationships.
• Help lead and develop external sales teams to reach business specific KPIs
• Understand the importance of balancing both strong performance with compliant behaviors and strong customer service
• Evaluate performance data to identify opportunities to increase additional revenue
• Communicate with partners around sales strategy, staffing, product changes, etc.
• Review sales calls and identify potential improvements to sales performance, compliance, and internal technology
• Motivate external sales leaders to achieve business objectives
• Foster an inclusive environment and be an active participant of highly engaged teams

What We're Looking For: 

• Bachelor's degree in Marketing, Management, Business, Finance, or equivalent
• Minimum of 2 years of relevant experience; Call center management experience preferred
• Bilingual fluency in both English and Spanish is a plus
• Proficiency in Microsoft Office, Excel, PowerPoint, G-Suite, Email, Web, and Social Skills
• Strong analytical skills with a data-focused mindset
• Excellent written, verbal, and relationship-building communication skills
• Ability to think creatively and make strategic decisions
• Strong organizational and time management skills
• Ability to work independently and in a team environment
• Comfortable traveling to partner locations and conducting one-on-one and group meetings with partners

If you are a strategic leader with a passion for driving business growth and fostering strong partnerships, we would love to hear from you. Join us at Red Ventures and be part of a dynamic team dedicated to success. Apply now!

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $60,000 - $86,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-LM2 

This role is not open to visa sponsorship or transfer of visa sponsorship including those on OPT and STEM-EXT OPT, nor is it available to work corp-to-corp. 

At Red Ventures, we combine the power of technology, data, and digital storytelling to help people make life’s most important decisions. From health and financial services to education and home solutions, we build experiences that connect millions of consumers with trusted, high-value outcomes every day.

Our AI Voice & Telephony Engineering Team builds the systems that power intelligent conversations — using AI to create natural, human-like interactions at scale. We’re driving the next generation of voice experiences that connect customers to the right solutions faster and more effectively.

Curious how Home fits into Red Ventures? Click here.

What You’ll Do:

As a Senior Software Engineer, you’ll design and build scalable, cloud-based systems that enable real-time voice interactions across our platform. You’ll lead the development of core services that blend AI, telephony, and automation, helping shape how people communicate with our brands.

You’ll also:

• Own the design and delivery of new features end-to-end — from architecture and implementation to deployment and observability.
• Work with product managers, AI engineers, and data scientists to bring conversational intelligence into real-world voice experiences.
• Integrate deeply with Twilio, AWS, Azure, and internal APIs to manage call routing, speech processing, and response flows.
• Improve system performance, latency, and reliability across a distributed, event-driven stack.
• Provide technical leadership — mentoring other engineers, sharing knowledge, and helping shape best practices across the team.
• Participate in code reviews and on-call rotations, ensuring production systems run smoothly and efficiently.

What We’re Looking For:

• Languages: Strong proficiency in Python and TypeScript/Node.js.
• Cloud Infrastructure: Deep experience with AWS (Lambda, DynamoDB, S3, CloudWatch, ECS/Fargate, etc.).
• APIs: Skilled in designing RESTful and event-driven APIs (WebSockets, SNS/SQS, or Kafka/Redis Streams experience a plus).
• CI/CD: Proficient with modern DevOps workflows (GitHub Actions, CircleCI, or similar).
• Testing: Strong commitment to automated testing (unit, integration, and load testing).
• Familiarity with observability stacks (Datadog, New Relic, or OpenTelemetry).
• Databases: Familiarity with relational databases and basic working knowledge of SQL.

Nice to Have:

• Telephony: experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.
• Experience integrating speech recognition, text-to-speech, or LLM-based conversational AI.
• Familiarity with frameworks for building real-time voice and multimodal conversational AI agents (e.g., Pipecat, Livekit, etc.).
• Understanding of serverless architectures and event-driven systems.
• Experience with infrastructure-as-code tools (Terraform or AWS CDK).
• Familiarity with React, Next.js, or other front-end frameworks (for internal dashboards or call management tools).
• Telephony: Hands-on experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $160,000

*New York City Total Cash Compensation Range: $125,000 - $200,000

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Our Growth and Transformation team (RVGT) is looking for a Senior Product Manager, AI to drive the development of AI/ML-powered digital products that enhance customer acquisition, engagement, and retention. RVGT partners with Fortune 500 companies to create data-driven solutions that transform the way they operate—leaving behind cutting-edge technology, scalable infrastructure, and new ways of working. Our teams leverage machine learning and AI to leverage rich customer data and inform every step of the customer journey. We partner closely with our clients, across a number of different industries, to develop applications that will impact how we produce media, personalize our site experience, converse with our customers, and add intelligence into our digital buy-flows.

In this role, you will have the opportunity to directly influence the digital customer experience for one of our partners. You will be responsible for contributing to the product strategy for enhancing the customer experience. You’ll have autonomy to propose feature development, set the KPIs for the product(s) you contribute to, and be accountable for driving growth against your KPIs by utilizing advanced ML concepts to create personalized user journeys. We expect our Senior AI Product Managers to be hands-on technically, both in how they leverage data to identify opportunities and leverage the team’s ML/AI solutions to drive business value and usage. We are looking for individuals who have experience leading product development and in hands-on involvement developing ML and AI solutions.

Curious how Growth and Transformation fits into Red Ventures? Click here.

The Impact You’ll Make

• Drive Strategic Transformation: Act as the day-to-day lead on strategic banking initiatives, ensuring AI/ML solutions align with business objectives and client needs.
• Build the Future of Banking: Identify opportunities for AI to create value, from automating complex financial workflows to building agentic systems for real-time client assistance.
• End-to-End Ownership: Own the product lifecycle from initial business case and feasibility assessment to hands-on execution and long-term optimization.
• Technical Leadership: Partner closely with engineering and data science teams to translate high-level banking goals into detailed technical deliverables.
• Mentor & Influence: Manage and develop junior Product Managers, AI while serving as a high-visibility point person for senior stakeholders across the organization.

What We’re Looking For

• Technical Depth: Hands-on experience with data-related programming (SQL, Python) and a proven track record of building with LLMs or automating processes.
• Strategic Rigor: The analytical ability to uncover signals in ambiguous financial data and the critical thinking to determine not just what to build, but why it matters for the client.
• Product Mindset: You possess the "product sense" to prioritize features based on client impact and business value. You are skilled at navigating trade-offs in fast-paced environments and can translate ambiguous client needs into a clear, actionable product vision
• Banking & Customer Acquisition Affinity: An interest in solving problems within high-compliance financial environments focused on shepherding customers from initial interest to a sticky relationship.
• Execution Mindset: You are a "doer" who can build proof-of-concepts or prototypes to demonstrate the value of potential AI investments.

Compensation

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Cash Compensation Range: $155,000-$220,000* + Potential Equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

The Red Ventures Home and Utility group is looking for a talented Data Engineering Manager to join our team! As a Data Engineering Manager at Red Ventures, you will have the opportunity to build technology that drives real value for the users of our products all aimed at helping people choose best possible services/products for them. You will lead a team tasked with designing, developing, testing, and maintaining big data pipelines to create a foundation that powers our business analytics and machine learning efforts to drive our vision!

For the AllConnect website click here. Curious how Allconnect fits into Red Ventures? Click here.

What You’ll Do:

• Lead a team of Data Engineers with varied experience level to design and build data pipelines from various data sources to a target data warehouse using real-time and batch data load strategies utilizing cutting edge cloud technologies.
• Serve as a people leader by directly mentoring and coaching engineers, supporting formal performance review cycles, and providing regular, actionable feedback to drive individual growth and team success.
• Work with a cross functional team of business stakeholders, engineering leaders, data analysts and data scientists to formulate both business and technical requirements.
• Partner with business and data leaders to understand broader business strategies and define a roadmap outlining how the team will support and enable key initiatives
• Establish and enforce standards for documenting data platform designs, including logical and physical data models, metadata, ETL specifications, and end-to-end integration workflows.
• Design processes for ensuring data quality and integrity while providing timely responses to ad hoc requests.
• Lead and execute proof-of-concepts where appropriate to assess, validate, and improve technical processes and approaches

What We’re Looking For:

• Excellent communication skills, with the ability to clearly articulate complex technical concepts to both technical and non-technical stakeholders
• 3+ years of experience managing a mid size team
• A technical leader who can guide and coach a team of data engineers
• 5+ years of experience in the big data space
• Experience in translating business requirements into technical data solutions on a large scale
• Experience working on Spark (SparkSQL / Data Frames / Dataset API) using Scala/Python to build and maintain complex ETL pipelines.
• Experience with one of the major data warehousing solutions (we use Databricks but welcome candidates with experience in Snowflake, Oracle, Terradata or Redshift)
• 4+ years of experience working on Cloud technologies (we use AWS but welcome candidates with experience in Azure or GCP)
• Experience with GitHub and CI/CD processes
• Experience driving operational excellence for large-scale data platforms, including reliability, scalability, performance and cost optimization
• Experience with Compute technologies like EMR and Databricks
• Strong analytical and interpersonal skills.
• Enthusiastic, highly motivated and ability to learn quickly.
• Able to work through ambiguity in a fast-paced, dynamically changing business environment.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $130,000 – $205,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Our RV Home vertical is looking for an analytical, innovative paid media leader to help us scale customer acquisition efforts for a Fortune 50 client in the telecommunications and entertainment industry. This role will oversee Paid Social strategy, execution, and KPI attainment, as well as management and development of a team of analysts. 

Curious how Home fits into Red Ventures? Click here.

What You’ll Do

• Own end-to-end paid media strategy, including channel roadmap, testing frameworks, and measurement approach, with a primary focus on paid social and expansion into additional channels where impact is demonstrated.
• Evaluate tradeoffs across growth, efficiency, and user experience to inform investment decisions and prioritize initiatives with the highest long-term impact.
• Lead team of analysts responsible for planning, implementation, monitoring, analyzing, and optimizing campaign performance across paid platforms, internal reporting tools, and visualization dashboards.
• Define success metrics, assess data quality and limitations, and guide stakeholders toward decisions using imperfect or evolving measurement systems.
• Develop and implement experimentation strategy, including A/B and multivariate testing, to drive incremental improvements across core KPIs.
• Develop and deliver performance insights and recommendations, acting as a trusted thought partner to senior leaders.
• Identify opportunities to improve paid media processes and workflows by leveraging automation, AI-driven tools, and advanced analytics to increase efficiency, scalability, and decision quality.
• Collaborate closely with Product, Engineering, and Creative teams to define requirements, support tracking needs, and enhance paid media landing page and site experiences.

What We’re Looking For

• Demonstrated experience (6-10 years) owning paid media strategy and performance for high-volume or complex acquisition programs, with deep experience in Paid Social.
• A proven leader and developer of talent with a track record of driving strong performance and growth through a team.
• Strong analytical and data-driven mindset with a passion for performance marketing and growth economics.
• Advanced excel skills and strong SQL experience, with familiarity in data visualization tools such as Tableau or Looker.
• Experience navigating attribution, incrementality, and measurement bias, and the ability to explain tradeoffs clearly.
• Experience working with external partners, vendors, or client-facing stakeholders is a plus, including the ability to communicate strategy and performance clearly.
• Desire to work hands-on in an entrepreneurial, performance-driven, analytically rigorous environment.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $140,000 – $190,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

We’re seeking a Senior Content Designer to join our Creative team. You’ll be part of a highly collaborative, creative, close-knit group that loves solving complex problems, building data-driven user experiences, and driving innovation and performance for the business.

Moving is one of life’s most stressful experiences—there are 100+ critical decisions that shape what comes next. At the heart of this journey is the USPS Change-of-Address (COA), a critical step we power through our exclusive relationship with USPS. We’re transforming moving from stress into discovery—making it not just easier, but genuinely helpful to get to-dos done. You’ll support a critical piece of that mission: helping users succeed in their moving journey.

As Senior Content Designer, you’ll lead content for USPS Change-of-Address and the MYMOVE platform that follows—an experience used by 24M+ movers every year. MYMOVE partners with national and regional brands across Retail and Home Services such as Kroger, Crate&Barrel, Spectrum and Wayfair.

For the MyMove website click here. Curious how MyMove fits into Red Ventures? Click here.

What You’ll Do:

Lead Content Strategy & Execution

• Own content design and strategy across the end-to-end product experience
• Create, maintain, and evolve internal guidelines and content systems aligned to brand pillars and business goals
• Synthesize external guidelines from multiple partners into a seamless, unified voice
• Concept and write content that improves user experience and drives performance across digital experiences

Use Data, Research & Performance Metrics

• Use data, user research, and performance metrics to optimize existing experiences
• Build subject-matter expertise by understanding user needs, business goals, competitive solutions, and opportunity gaps
• Translate business goals into high-converting content, measuring success through conversion and task completion
• Lead content-driven research and testing initiatives that shape platform decisions

Collaborate Across Teams

• Partner closely with Designers, Product Managers, Engineers, and Researchers from concept through launch
• Work autonomously, take ownership, and sweat the details every step of the way
• Use AI tools (e.g., ChatGPT) to accelerate first drafts and A/B variants—while maintaining brand voice and compliance standards
  
  

What We’re Looking For:

• 5+ years of experience writing for consumer-focused tech across web, mobile, and app platforms
• A strong portfolio showcasing excellent, error-free writing and UX thinking
• Ability to directly implement content in design tools like Figma (or similar collaborative platforms)
• A clear communicator and strong collaborator who can bring strategy to life
• A growth mindset—open to feedback and continuous learning
• Proactive, with strong time-management skills and a bias toward action
• Comfortable working in a fast-changing, evolving environment
• Ability to juggle multiple projects while setting and managing stakeholder expectations
• A passion for UX and digital content principles
• A great sense of humor—and a genuine love for what you do

Nice to Haves:

• Experience in utilities or home services (internet, electricity, entertainment, HVAC, smart tech)
• Understanding of homeowner or renter utility needs and purchase lifecycle
• Branding and marketing experience
• Familiarity with usability testing platforms (e.g., Userlytics)
• Experience working with government or quasi-government partners
• Background in travel, moving, or life-event consumer products

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $75,000 – $110,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-LM2

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth & Transformation (RVGT) team is seeking a Creative Manager and critical thinker to join our growing Creative Team. You'll play an instrumental role in developing core consumer-facing products for external partnerships within the Financial Institution space, while also managing a team of product, or content designers. This role calls for a passionate individual who is highly skilled in creative problem solving, user-centered design processes, foundational knowledge in both UX and UI design, comfort in pitching work to senior level stakeholders, history of leading creatives, a curiosity in all things AI and a thorough understanding of UX research practices.

The right candidate for this role will be highly organized and collaborative, with a passion for solving problems cross-functionally and a natural leader of a team. You’ll wear many hats, incorporating user-centered content, user data and insights along with UX research into the design solutions you craft. But you won’t do it alone — you’ll have a collaborative cross-disciplinary team of product managers and software engineers alongside you, and access to a strong Creative organization in broader Red Ventures.

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You’ll Do:

• Deliver highly-polished visual designs and extend existing design systems
• Think systematically to optimize UX/UI patterns for ease of use, following design system guidelines and extend existing design systems
• Develop subject-matter expertise, understand user problems, business goals, how competitors solve them, and where gaps exist
• Partner with product managers, engineers, researchers, content design to oversee the experience from concept to launch
• Communicate at the highest level to senior level partners with confidence and clarity
• Embrace tooling and collaboration to craft and implement high-performing UX copy in (and beyond) your designs
• Collaborate with marketing and product teams to utilize UX research insights and feedback across businesses and through iteration
• Effectively balance user needs and business goals
• Assist and support teammates through collaboration, critique and feedback
• Build prototypes to validate your designs, then iterate and innovate based on data and findings.
• Be autonomous, crave accountability and take responsibility for every detail, every step of the way
• Manage and mentor creatives and share your insights and experience in critique sessions
• Balance project execution and management responsibilities

What We’re Looking For:

• 5+ years designing consumer-focused tech across various platforms (web, mobile, apps, etc) 
• 1+ years of experience managing a designer, or multiple designers
• A track record of success working directly and managing teams that deliver user value and business results
• You have a killer portfolio that demonstrates a highly-polished visual design sense, a clean command over interaction design, typography and usability, as well as creative strategy
• You’re fluent in Figma, prototyping, and working with design systems
• You’re a strong communicator and collaborator who is inspired to deliver great work and bring a strategy to life
• You’re comfortable presenting to and receiving feedback from senior stakeholders
• You have an eagerness to learn, implement and understand new AI technologies in design ops
• You have an understanding of the financial world and its many intricacies
• You look to better understand outputs through extensive user research and data insights
• You are always looking to grow your abilities through feedback and collaboration
• You are proactive with strong time-management skills, taking initiative for what needs to be done rather than waiting for instructions
• You enjoy staying flexible and adaptable in a fast-changing environment
• You deftly juggle multiple projects, setting stakeholder expectations, working individually and collaboratively across teams 
• You can effectively lead workshops and facilitate collaboration across disciplines including senior leadership
• Bring a positive, team-first mindset to your work

Nice to Haves:

• Have led or ran UX research testing initiatives through testing platforms like userlytics.com
• Have animation and branding experience
• Familiarity with SEO best practices

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - 140,000 per year

*New York City Total Cash Compensation Range: $125,000 – $165,000 per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.  

As a Vendor Management Associate on our Mortgage Operations team, you'll be the voice our clients trust—owning communication and coordination throughout the loan process to ensure a smooth, transparent, and timely experience. In this early-career role, you'll gain hands-on exposure to the inner workings of the mortgage industry, supporting everything from documentation collection to scheduling closings, all while learning how to navigate key systems like Encompass and work cross-functionally with teams across the organization. You’ll be surrounded by teammates who are committed to getting better every day, acting with urgency, and doing the hard things that make our clients’ lives easier. If you’re detail-oriented, energized by helping others, and excited to grow in a fast-paced, impact-driven environment where every second counts, you’ll thrive here. This is your chance to learn the business, contribute meaningfully from day one, and leave the woodpile higher with every client interaction. 

For the Sage Home Loans website click here. Curious how Sage Home Loans fits into Red Ventures? Click here.

What You'll Do  

• Client-facing – act as the primary point of contact for our customers, providing timely updates and clear communication throughout the loan process 

• Communicate professionally with borrowers, third-party vendors, and government entities (e.g., FHA, VA, IRS) 

• Use call scripting to ensure consistent, compliant, and client-first communication 

• Create and update documentation needs lists in both the borrower portal and Loan Origination System (LOS) 

• Gather required documents from borrowers and third parties to support timely processing 

• Send payment links to customers to collect fees for appraisals or other third-party services 

• Prepare loan files for processing by running AUS, updating figures, setting borrower conditions, and ensuring all current documentation is in place 

• Label and upload documents accurately in Encompass (LOS) 

• Create and maintain File Contacts in Encompass (e.g., title, HOI, appraiser) 

• Order condo documents as needed and verify completion 

• Access and navigate relevant government websites to ensure compliance and documentation accuracy 

• Schedule closings by coordinating directly with customers and title companies 

• Complete NOI (Notice of Incompleteness), Withdrawal, and Denial actions as applicable 

What We're Looking For  

• High school diploma or GED required; some college or equivalent work experience preferred 

• 1–2 years of prior employment experience — mortgage experience or recent college graduation a plus 

• Strong attention to detail and organizational skills with the ability to prioritize, multi-task, and adapt to changing deadlines 

• Demonstrated ability to meet regulatory compliance deadlines with accuracy and urgency — because every second counts 

• Ability to manage your workflow independently and take ownership once trained 

• Excellent written and verbal communication skills — clear, empathetic, and client-first 

• A natural problem-solver who’s resourceful, accountable, and eager to find the best outcome for the client 

• High level of integrity, professionalism, and confidentiality when handling sensitive borrower data 

• A collaborative teammate who contributes to a positive, high-performance culture 

Compensation  

• USA Compensation Range: $21.15 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.  

• Health Insurance Coverage (medical, dental, and vision)  

• Life Insurance  

• Short and Long-Term Disability Insurance  

• Flexible Spending Accounts  

• Paid Time Off  

• Holiday Pay  

• 401(k) with match  

• Employee Assistance Program  

• Paid Parental Bonding Benefit Program