• Guide and support development teams on infrastructure, security, and automation best practices.
• Act as a trusted enabler - removing blockers and accelerating delivery through smart tooling and process improvements.
• Contribute to architecture decisions, particularly around cloud-native and serverless workloads.

• Design, build, and maintain robust CI/CD pipelines using TeamCity and related tooling.
• Automate repetitive processes across build, test, and deployment workflows.
• Drive the team's shift toward infrastructure-as-code and self-service automation.

• Manage and optimise cloud infrastructure on AWS, including EC2, S3, RDS, Lambda, and ECS.
• Support the migration of workloads toward containerisation using Docker and ECS.
• Maintain high availability, performance, and cost-efficiency across all environments.
• Own environment provisioning and configuration management for both Linux and Windows workloads.

• Embed security practices into the software delivery lifecycle (DevSecOps).
• Monitor infrastructure for vulnerabilities and ensure adherence to fintech regulatory standards.
• Implement and maintain access controls, secrets management, and audit logging.

• Set up and maintain monitoring, alerting, and observability tooling across production and staging environments.
• Respond to and lead resolution of infrastructure incidents, conducting post-mortems to prevent recurrence.
• Ensure uptime and reliability targets are consistently met.

• Champion the ongoing journey toward serverless architectures (AWS Lambda / Azure Functions).
• Evaluate and recommend tooling improvements that support Ozow's evolving technical roadmap.
• Collaborate with engineering to modernise legacy infrastructure components incrementally.

• Maintain up-to-date documentation on infrastructure, pipelines, and runbooks.
• Drive adoption of automation and AI-assisted tooling to reduce toil and increase team velocity.
• Lead or contribute to the rollout of new systems, platforms, and DevOps tooling changes across the team.

• An IT diploma or degree (or equivalent hands-on experience).
• At least 3 years of relevant work experience in a DevOps, SysOps, or Infrastructure Engineering role.
• Solid experience with CI/CD pipelines - specifically TeamCity (Ozow's tool of choice).
• Strong knowledge of AWS services including EC2, S3, RDS, Lambda, and ECS.
• Hands-on experience with Docker and container orchestration via Kubernetes or ECS.
• Proficiency in both Linux and Windows server environments.
• Experience with scripting and automation (Bash, PowerShell, Python, or similar).
• A strong security mindset with experience implementing DevSecOps practices.
• Experience with infrastructure-as-code tools (Terraform, CloudFormation, or similar).
• Excellent communication skills - you can translate complex infrastructure concepts for non-technical stakeholders.
• Experience in a high-availability, regulated industry (fintech, banking, or similar) is a bonus.

Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.   

More about this Ozow fantastic position  

As an Accountant at Ozow, you’ll play a key role in supporting the financial operations that underpin our fast‑paced fintech environment. This role offers exposure across debtors, creditors, distributor accounting, and core accounting operations, working closely with cross‑functional teams such as Data, Technology, Legal, Commercial and FinOps. It’s an ideal opportunity for a detail‑driven accounting professional who thrives on ownership, problem‑solving, and contributing to accurate, scalable financial processes in a growing digital payments business. 

Your role and responsibilities 

Debtors & Merchant Billing  

• Own merchant invoicing processes, ensuring accuracy, completeness and alignment with contractual billing structures 
• Investigate and resolve escalated debtor queries requiring detailed understanding of billing logic, data sources (e.g. data environments and merchant dashboards) and invoicing mechanics 
• Perform credit note calculations and maintain and manage the credit note schedule, ensuring appropriate support, accuracy and timely escalation for approval 
• Prepare regular debtors reporting for internal stakeholders, manage escalations, and make recommendations on aged or delinquent accounts 

Distributor Accounting  

• Calculate distributor commissions in accordance with contractual terms, validating calculations with the Data team  
• Prepare and distribute commission reports to distributors 
• Post distributor commission journal entries and prepare related balance sheet reconciliations 

Creditors & Payments  

• Oversee the transfer of approved supplier invoices from procurement system to the accounting system, ensuring process effectiveness and completeness 
• Perform creditor statement reconciliations and investigate variances 
• Resolve escalated creditor queries requiring accounting judgment or cross-functional engagement 
• Prepare payment runs and load beneficiaries and payments in accordance with approved payment processes 
• Prepare VAT and EMP payments for review by the Senior Accountant 
• Load bulk payments to Netcash as required 
• Execute approved fund movements between bank accounts, including transactional and call accounts, in line with treasury procedures 

Accounting Operations & Reconciliations 

• Prepare schedules of prepaid expenses, accruals, banking fees and interest for review by the Senior Accountant 
• Maintain monthly schedules of new fixed asset additions 
• Post bank payments and receipts not handled at an administrative level 
• Prepare bank reconciliations, including full allocation of transactions and completion of the first-level reconciliation 
• Take ownership of the accounting and reconciliation of all bank accounts within Xero, including both operational and merchant-related accounts, ensuring completeness and accuracy of recorded transactions and closing balances 
• Work closely with the FinOps team to ensure accurate accounting treatment and alignment of merchant fund balances between bank statements, internal records, and the general ledger 
• Ensure timely and accurate recording and reconciliation of bank fees and interest across all accounts, including high-volume transaction fees, with appropriate allocation between cost of sales and operating expenses 
• Maintain accurate cashbook records, including posting and reconciliation of inter-account transfers and other non-standard bank transactions 
• Investigate and resolve reconciling items, variances, and unallocated transactions in a timely manner, escalating where appropriate 
• Prepare ad hoc journal entries relating to merchant activity (e.g. vouchers and adjustments), subject to review 

Compliance & Support Activities  

• Assist with the compilation of creditor-related documentation and schedules required for BEE verifications 
• Assist in maintaining audit readiness by ensuring supporting documentation is complete, organised, and readily available, and by supporting the Senior Accountant with audit submissions and auditor queries 
• Assist with non-routine compliance activities, including internal audit engagements, tax-related matters, and other regulatory requirements, ensuring timely and accurate support across the finance function 
• Contribute to the continuous improvement of finance processes and policies by identifying inefficiencies, proposing enhancements, and supporting implementation of improved controls and workflows 

You are an ideal candidate if you have 

• A completed BCom degree in Accounting or equivalent (essential). 
• 3–5 years’ accounting experience, preferably in a fintech, financial services, payments, or high‑transaction environment. 
• Proven experience across debtors, creditors, and general ledger accounting. 
• Strong understanding of billing structures, invoicing logic, and reconciliation principles. 
• Experience preparing and reviewing journal entries, balance sheet reconciliations, and schedules. 
• Proficiency in accounting systems (e.g. Sage, NetSuite, Xero or similar ERP systems). 
• Strong proficiency in Microsoft Excel, Word, and PowerPoint. 
• Advanced Excel skills, including pivot tables, lookups, and reconciliations. 
• Experience working with large data sets and validating calculations with data or analytics teams. 
• Exceptional attention to detail with a strong focus on accuracy and completeness. 
• Strong problem‑solving skills, particularly when investigating variances, queries, or escalations. 
• Ability to manage multiple deadlines and prioritise in a fast‑moving environment. 
• Confident communicator, able to engage with internal stakeholders and external partners (merchants, distributors, suppliers). 
• Strong sense of ownership and accountability for assigned processes. 

Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.   

More about this Ozow fantastic position  

As Product Operations Manager, your job is to help Ozow run Product with more clarity, better visibility, and stronger launch discipline. 

You will work with the Head of Product and Product leaders to improve how Product plans, reviews, communicates, and launches across the company. You will help establish clearer portfolio visibility, better dependency tracking, more consistent product artifacts, and a more reliable operating cadence. 

You will not own product strategy or make roadmap decisions on behalf of Product Managers. Your role is to create the scaffolding that helps the right decisions happen with more clarity, consistency, and confidence. That distinction is central to the Product Ops model you have already defined.     

Your role and responsibilities 

Leadership & Operating Enablement  

• Act as a high‑agency operating partner to the Head of Product, helping establish and maintain a strong product operating rhythm 
• Enable Product Managers to focus on judgment and outcomes by reducing operational friction and ambiguity 
• Influence without authority, working cross‑functionally with Engineering, Design, Commercial, Risk, Compliance, Client Success, and Operations 

Planning & Portfolio Visibility  

• Support quarterly and 6–8 week product planning cycles across multiple product domains 
• Maintain a clear and trusted view of portfolio status, priorities, dependencies, risks, and key trade‑offs 
• Improve the quality, structure, and decision‑usefulness of product reviews and operating forums 

Execution & Launch Readiness  

• Coordinate launch readiness across Product, Engineering, Commercial, Risk, Compliance, and Operations 
• Ensure launches are well‑prepared, documented, and aligned with risk, regulatory, and operational requirements 
• Improve dependency tracking, escalation pathways, and cross‑team communication 

Systems & Standard Governance  

• Improve consistency and quality of product artifacts including PRDs, strategy docs, review packs, and launch briefs 
• Define, maintain, and evolve product workflows across tools such as Jira, Linear, Notion, Confluence, or equivalent 
• Maintain KPI definitions, reporting views, and decision logs used by Product and leadership 
• Improve meeting hygiene, documentation standards, and operating discipline across the product organisation 

Tool Utilisation & Change Management  

• Design and implement lightweight systems, templates, and processes that improve clarity without adding bureaucracy 
• Identify recurring points of friction in how Product operates and solve them through better tooling, workflows, or cadence 
• Support change adoption by aligning teams around new operating standards and practices 

In this role, success means: 

• Product has a clearer and more trusted operating rhythm 
• Portfolio visibility is stronger across teams and domains 
• Product reviews are more structured and decision-useful 
• Cross-team dependencies and risks are easier to see and manage 
• Launch coordination is more disciplined and less ad hoc 
• Product Managers spend less time stitching together status and more time on product work 
• The wider business experiences Product as clearer, better aligned, and easier to work with 

You are an ideal candidate if you have 

• Experience in Product Operations, Product Management, Business Operations, Program Management, or a similar operating role 
• Exposure to fintech, payments, SaaS, platforms, marketplaces, or other complex product environments 
• Experience supporting planning cycles, launch readiness, or portfolio visibility across multiple teams 
• Experience working in regulated, operationally sensitive, or high‑reliability environments 
• Appreciation for risk, compliance, readiness, and delivery discipline in payments or financial services 
• Familiarity with product and workflow tools such as Jira, Linear, Notion, Confluence, Airtable, or similar 

Customer Service Manager

Takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Manager to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, young, creative,  hard working people to join us. We offer market related benefits, a great work  environment and a promise that you won’t be bored as long as you are prepared for a  challenge and want to build something great. 

The position reports to the Customer Service Operations Manager 

Your responsibilities will include:

Purpose of the Role

• Lead a high-performing, customer-obsessed team to deliver world-class support across channels, driving CSAT/NPS, First Contact Resolution (FCR), and resolution time while reducing recontact and backlog
• Coach and develop Team Leaders to raise quality, productivity, and engagement; coach the coaches.
• Own operational excellence, incident management, and continuous improvement to remove root causes across consumer, courier/driver, and merchant journeys.
• Use data to set strategy, prioritise improvements, and communicate performance and plans to stakeholders.

Key Responsibilities

People Leadership & Culture

• Lead, coach, and develop Team Leaders through weekly one-on-ones, performance reviews, and development plans.
• Set clear goals and standards; recognise top performance; manage underperformance with structured performance improvement plans.
• Oversee hiring, onboarding, certification, cross-skilling, and succession; ensure HR compliance such as leave and attendance.
• Foster an inclusive, high-trust, and high-accountability culture centered on customer empathy and ownership.

Customer Experience & Quality

• Own the quality framework including QA rubric, calibration cadence, evaluation targets, coaching standards, and action plans.
• Set and manage channel standards for FCR, SLAs, backlog, recontact rate, complaint rate, and social response and resolution.
• Ensure Team Leaders conduct regular monitoring across calls, chats, and emails, and provide feedback, coaching, and reporting.

Process Improvement & Voice of Customer (VoC)

• Run a continuous improvement pipeline by identifying key drivers of contact, defect leakage, and customer effort, and prioritising solutions.
• Translate insights into product and process improvements and track measurable impact such as contact reduction and CSAT improvement.
• Standardise SOPs across teams to ensure clarity and consistency in execution.

Cross-Functional Leadership

• Partner with Operations, Logistics, Merchant/Restaurant Operations, Courier/Driver Operations, Product, Risk/Fraud, Finance, Legal, and Communications to improve end-to-end journeys.
• Represent Customer Service in business reviews, align on priorities, and advocate for customer-focused decisions.

Tools, Data & Reporting

• Govern the operational use of CRM, ticketing systems, telephony platforms, QA tools, workforce management systems, knowledge bases, and reporting tools.
• Define metrics and dashboards; ensure accurate and timely reporting by Team Leaders with clear action plans.
• Promote data-driven decision-making and analytical capability within teams.

Compliance, Risk & Safety

• Ensure adherence to company policies, data privacy regulations, and audit requirements.
• Govern the safe handling of sensitive and payment data; escalate incidents according to protocol.
• Establish service recovery and compensation guidelines and partner with Risk teams to prevent fraud and abuse.

Governance & Communication

• Maintain a structured operating cadence including daily stand-ups, weekly operational reviews, monthly business reviews, QA calibrations, and training sessions.
• Communicate priorities, updates, and performance outcomes clearly, maintaining documentation and change logs.

Output

• High-performing and engaged Team Leaders with defined goals and development plans.
• Consistent achievement of SLA targets, reduced complaints, and improved resolution rates.
• Measurable improvements in CSAT and reduced contact rates through actionable process and product changes.
• Enhanced end-to-end customer journeys through aligned cross-functional initiatives.
• Accurate and timely reporting with clear insights and actions.
• Established safeguards for sensitive data handling and incident management.
• Well-maintained documentation, SOPs, and change logs.

Minimum Required Competencies

• Leadership and coaching with the ability to mentor Team Leaders and manage performance.
• Strong interpersonal communication with internal and cross-functional stakeholders.
• Strategic planning and prioritisation of operational improvements.
• Data-driven decision-making with strong analytical skills.
• Customer-centric mindset focused on quality and experience.
• Problem-solving with the ability to identify root causes and implement sustainable solutions.
• Adaptability in a fast-paced and changing environment.

Skills, Knowledge & Abilities

• Leadership and people management.
• Analytical expertise.Operational excellence.
• Proficiency with relevant technology and tools.
• Familiarity with customer service metrics such as FCR, SLAs, and CSAT.
• Ability to collaborate effectively across teams and stakeholders.Experience leading change management and cross-functional initiatives.
• Understanding of cross-functional operations including Logistics, Product, Risk, and Finance.

Qualifications and Experience: 

• Diploma or Advanced Certificate.
• 3 to 5 years’ experience as a manager in a customer service environment.
• Experience in the redesign and implementation of new processes and best  practices to improve customer satisfaction metrics. 
• Experience in working in an e-commerce or technology company is a plus 

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer centric, fun and have the shared ambition of takealot.com being the leading e commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions,  and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating. 

We seek to Employ an Extra Ordinary Mind who:  

• is forthright but respectful  
• is an expert at doing, who can not only design but also execute  
• is analytical, able to use data to make decisions  
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot  of work and does not only happen during business hours) 
• is passionate about the potential of e-commerce and delivering a world-class  customer experience  
• is entrepreneurial, thrives under change and accepts it is a constant and  always looks for solutions to do something better and faster  
• is able to think about problems from a business perspective using technical  and product input  
• is curious and challenge the status quo  
• is innovative and enjoys iteration 
• is collaborative  
• will be at the cutting edge of developing new concepts for takealot.com.  
• thinks like an owner of the business.  
• is SMART, has INTEGRITY and is HARDWORKING  

If you meet the above you are an Extraordinary Mind so come and join us!  

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged  groups and people with disabilities will be given preference.

Customer Service Manager

Takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Manager to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, young, creative,  hard working people to join us. We offer market related benefits, a great work  environment and a promise that you won’t be bored as long as you are prepared for a  challenge and want to build something great. 

The position reports to the Customer Service Operations Manager 

Your responsibilities will include:

Purpose of the Role

• Lead a high-performing, customer-obsessed team to deliver world-class support across channels, driving CSAT/NPS, First Contact Resolution (FCR), and resolution time while reducing recontact and backlog
• Coach and develop Team Leaders to raise quality, productivity, and engagement; coach the coaches.
• Own operational excellence, incident management, and continuous improvement to remove root causes across consumer, courier/driver, and merchant journeys.
• Use data to set strategy, prioritise improvements, and communicate performance and plans to stakeholders.

Key Responsibilities

People Leadership & Culture

• Lead, coach, and develop Team Leaders through weekly one-on-ones, performance reviews, and development plans.
• Set clear goals and standards; recognise top performance; manage underperformance with structured performance improvement plans.
• Oversee hiring, onboarding, certification, cross-skilling, and succession; ensure HR compliance such as leave and attendance.
• Foster an inclusive, high-trust, and high-accountability culture centered on customer empathy and ownership.

Customer Experience & Quality

• Own the quality framework including QA rubric, calibration cadence, evaluation targets, coaching standards, and action plans.
• Set and manage channel standards for FCR, SLAs, backlog, recontact rate, complaint rate, and social response and resolution.
• Ensure Team Leaders conduct regular monitoring across calls, chats, and emails, and provide feedback, coaching, and reporting.

Process Improvement & Voice of Customer (VoC)

• Run a continuous improvement pipeline by identifying key drivers of contact, defect leakage, and customer effort, and prioritising solutions.
• Translate insights into product and process improvements and track measurable impact such as contact reduction and CSAT improvement.
• Standardise SOPs across teams to ensure clarity and consistency in execution.

Cross-Functional Leadership

• Partner with Operations, Logistics, Merchant/Restaurant Operations, Courier/Driver Operations, Product, Risk/Fraud, Finance, Legal, and Communications to improve end-to-end journeys.
• Represent Customer Service in business reviews, align on priorities, and advocate for customer-focused decisions.

Tools, Data & Reporting

• Govern the operational use of CRM, ticketing systems, telephony platforms, QA tools, workforce management systems, knowledge bases, and reporting tools.
• Define metrics and dashboards; ensure accurate and timely reporting by Team Leaders with clear action plans.
• Promote data-driven decision-making and analytical capability within teams.

Compliance, Risk & Safety

• Ensure adherence to company policies, data privacy regulations, and audit requirements.
• Govern the safe handling of sensitive and payment data; escalate incidents according to protocol.
• Establish service recovery and compensation guidelines and partner with Risk teams to prevent fraud and abuse.

Governance & Communication

• Maintain a structured operating cadence including daily stand-ups, weekly operational reviews, monthly business reviews, QA calibrations, and training sessions.
• Communicate priorities, updates, and performance outcomes clearly, maintaining documentation and change logs.

Output

• High-performing and engaged Team Leaders with defined goals and development plans.
• Consistent achievement of SLA targets, reduced complaints, and improved resolution rates.
• Measurable improvements in CSAT and reduced contact rates through actionable process and product changes.
• Enhanced end-to-end customer journeys through aligned cross-functional initiatives.
• Accurate and timely reporting with clear insights and actions.
• Established safeguards for sensitive data handling and incident management.
• Well-maintained documentation, SOPs, and change logs.

Minimum Required Competencies

• Leadership and coaching with the ability to mentor Team Leaders and manage performance.
• Strong interpersonal communication with internal and cross-functional stakeholders.
• Strategic planning and prioritisation of operational improvements.
• Data-driven decision-making with strong analytical skills.
• Customer-centric mindset focused on quality and experience.
• Problem-solving with the ability to identify root causes and implement sustainable solutions.
• Adaptability in a fast-paced and changing environment.

Skills, Knowledge & Abilities

• Leadership and people management.
• Analytical expertise.Operational excellence.
• Proficiency with relevant technology and tools.
• Familiarity with customer service metrics such as FCR, SLAs, and CSAT.
• Ability to collaborate effectively across teams and stakeholders.Experience leading change management and cross-functional initiatives.
• Understanding of cross-functional operations including Logistics, Product, Risk, and Finance.

Qualifications and Experience: 

• Diploma or Advanced Certificate.
• 3 to 5 years’ experience as a manager in a customer service environment.
• Experience in the redesign and implementation of new processes and best  practices to improve customer satisfaction metrics. 
• Experience in working in an e-commerce or technology company is a plus 

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer centric, fun and have the shared ambition of takealot.com being the leading e commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions,  and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating. 

We seek to Employ an Extra Ordinary Mind who:  

• is forthright but respectful  
• is an expert at doing, who can not only design but also execute  
• is analytical, able to use data to make decisions  
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot  of work and does not only happen during business hours) 
• is passionate about the potential of e-commerce and delivering a world-class  customer experience  
• is entrepreneurial, thrives under change and accepts it is a constant and  always looks for solutions to do something better and faster  
• is able to think about problems from a business perspective using technical  and product input  
• is curious and challenge the status quo  
• is innovative and enjoys iteration 
• is collaborative  
• will be at the cutting edge of developing new concepts for takealot.com.  
• thinks like an owner of the business.  
• is SMART, has INTEGRITY and is HARDWORKING  

If you meet the above you are an Extraordinary Mind so come and join us!  

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged  groups and people with disabilities will be given preference.

Attributes Required:

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

takealot.com, South Africa's leading online retailer, is looking for a highly talented Retail Media Growth Manager to join our  Retail Media team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Retail Media Growth Lead

Your responsibilities will include:

Collaborate with Buyers and Account managers to become a client expert on: 

• GMV evolution and ambitions.
• Product selection / stock availability.
• Organic category market share, organic visibility Market position vs competitors.
• Strategic sub brand or subcategory focus.
• Build a detailed Retail Media joint business plan strategy.
• Ability to build a bottom-up strategy based on GMV.
• Adaptation of strategy taking into consideration the clients current brand position.
• Incorporating client-expertise gained (for example: client’s marketing calendar, seasonality).
• End-to-end ownership of Sales target for a select group of top GMV clients across Retail & Marketplace.
• Consult on always-on visibility versus growth initiatives.
• Regular alignment with Buyers and Account Managers on business-as-usual updates (for example: stock availability & age).
• Advise on BAU RMA solutions, Ad Hoc and event specific opportunities (Blue Dot sale).
• Execute on category specific growth & revenue opportunities (Back to School campaigns for Stationery, House of Beauty, etc).
• Monitor execution of all retail media assets on a regular basis to ensure flawless execution.
• Data gathering and compiling of all client-facing documentation: collaborate with operations on timelines.
• Presenting Post campaign analysis, QBRs and Annual plans
• Develop quarterly case studies for every client with approval: for external use.
• Without approval: internal success stories for team growth and knowledge sharing.

Qualification & Experience:

• Degree in  Business, Finance, Marketing, or Digital Communications.
• Minimum 5 years’ experience in Client Services or Account Management in a relevant industry like an retail media or digital advertising or marketing.
• Relevant Industry experience, responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tool(s).

Attributes Required:

• Medium- & Long-term planning experience.
• Demonstrable and tangible Upselling and Cross-selling achievements.
• Fluent in English language (both verbal and written).
• Relevant Industry experience, responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tool(s).
• eCommerce experience is preferred.

The Environment:  

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution-seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input 🔄
• Ego? We checked that at the door. Results? Now we're talking!

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

About the role

Reporting to the Head of Games Operations, the Regional Games Lobby Manager will be responsible for the end-to-end management and optimisation of the games lobby for the South African market.

The Regional Games Lobby Manager will manage the sporty games lobby, ensuring optimal game positioning, effective promotions, supplier alignment, and high-quality internal feedback and reporting. The role plays a key part in shaping the player experience and driving lobby performance in South Africa.

What you'll be doing

• Own and manage the sporty games lobby for the South African market, ensuring optimal game positioning aligned with commercial objectives and local player preferences
• Maximise visibility and discoverability of key games, promotions, and new releases within the South Africa lobby
• Upload, schedule, and maintain promotional banners and in-lobby content, ensuring accuracy, relevance, and timely execution
• Configure and maintain game settings, limits, and parameters in line with product, commercial, and South Africa–specific regulatory requirements
• Act as the primary point of contact for supplier needs related to lobby management, promotions, and game releases for South Africa
• Work closely with Product and Tech teams on testing, new feature rollouts, and improvements to categorisation and navigation
• Ensure strong localisation of lobby content, naming, and presentation to reflect South African market preferences
• Use a data-driven approach to analyse lobby performance, player behaviour, and promotional effectiveness, translating insights into actionable improvements
• Produce and share clear internal feedback, insights, and performance reports to support decision-making across teams
• Manage games-related escalations and operational queries, ensuring timely resolution and effective communication
• Plan, coordinate, and map new game releases for the South African market, with a particular focus on sporty games
• Align closely with Legal and Compliance teams to ensure all lobby content, configurations, and releases meet local regulatory requirements
• Collaborate with internal studios and third-party suppliers to support smooth releases and strong market performance

What you'll bring

• Proven experience working with online casino games, ideally in lobby management, games operations, or content optimisation
• Strong understanding of the South African market and player behaviour
• Analytical, data-driven mindset with the ability to interpret performance data and make informed recommendations
• Ability to work independently while collaborating effectively with globally distributed teams
• Strong stakeholder management and communication skills, including experience working with suppliers
• Comfortable operating in a fast-paced, operational environment with competing priorities

What's in it for you

• Sporty is a remote first company in pursuit of sustainability
• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• South African employment contract
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

As a Global Clearinghouse Specialist, you will be at the heart of our financial operations, ensuring the seamless flow of global payments that power the partnership economy. You aren’t just processing transactions; you are a guardian of trust for our advertisers and media partners, solving complex financial challenges in a high-growth SaaS environment. This is an exciting opportunity for a detail-oriented finance professional to act as a key interface between technology and global treasury, helping us optimize our product and deliver world-class service to our clients.

What You'll Do

• Drive Global Payment Operations: Lead the daily execution of media partner payments and advertiser deposits, ensuring all transactions meet our high standards for accuracy and speed (SLA compliance).
• Champion Financial Integrity: Perform critical screening for first-time payees and manage "Do Not Pay" workflows to ensure all partners remain compliant and verified.
• Optimize Treasury Management: Monitor global bank account balances and partner with the Global Clearinghouse Manager to forecast funding needs, ensuring we are always ready to facilitate partner payouts.
• Bridge Product & Finance: Act as a subject matter expert by identifying opportunities to improve our platform’s financial functionality based on real-world feedback and internal data.
• Support Global Compliance: Own the compilation of critical tax documentation (such as US 1099s) and manage audit requests and statement of accounts for our diverse global client base.
• Empower Internal Teams: Serve as a high-level knowledge resource and trainer for our Customer Success teams, providing the financial insights needed to resolve complex client inquiries.

What You Bring

• 2+ years of experience in a fast-paced finance, banking, or fintech environment, ideally with exposure to international treasury or clearinghouse operations.
• A proactive problem-solving mindset: You don't just spot errors; you find the root cause and work across teams (and tools like JIRA) to solve them.
• Technical proficiency: Strong skills in MS Excel or Google Sheets, with an interest in or experience with cloud-based invoicing and spend management software (e.g., Ariba, Coupa).
• Global perspective: Comfort working across different time zones and an understanding of international banking and diverse tax landscapes (US/EU).
• Clear communicator: Ability to translate complex financial data into clear, actionable insights for both internal stakeholders and external clients.
• Growth mindset: A natural curiosity to learn the inner workings of a leading SaaS platform and a commitment to maintaining a professional, "can-do" attitude in a high-responsibility role.
• Nice to Have: A relevant Finance or Commerce degree/diploma; experience with SQL or Microsoft Office certifications.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Note: Benefits may vary by location and are subject to local regulations.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#Li-Hybrid_CapeTown

Mr D, a division of the Takealot Group, is looking for a highly talented Senior CRM Manager to join our team in Cape Town.

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com, and TFS. We like to promote from within: Here’s your chance.

This position reports to the Head of Growth for Mr D.

Purpose of the role:
The role incumbent is responsible for developing and executing our end-to-end CRM strategies to drive personalised customer communications and incentive programs across consumer and business segments, for project managing various lifecycle projects and campaigns, working closely with Brand, Data, and Design teams.

Your responsibilities will include:

• Responsible for developing and executing our end-to-end CRM strategies to drive personalised customer communications and incentive programs across consumer and business segments
• Project manage various lifecycle projects and campaigns, working closely with Brand, Data, and Design teams
• Lead our marketing automation strategy in line with transactional, promotional, and brand strategies
• Be the champion, and expert, in the use of the Braze CRM platform and it's features.
• Manage the end to end creation and execution of email, push notification and Whatsapp marketing campaigns that deliver against business goals for assigned work flows
• Establish, report on, and improve KPIs for all campaigns / communications.
• Own the operational dashboard creation for all CRM campaigns and communications against first time customers and order KPI
• Act as a key partner to the business as the customer insights and CRM best practices expert
• Collaborate with data science, brand & performance marketing teams to understand consumer segmentation / behaviour & identify consumer insights to leverage in lifecycle marketing
• Working closely with other businesses within the Takealot Group (Takealot.com) to drive joint campaigns and increase user engagement across the portfolio
• Work with our product, data science and brand teams to design and launch complex automated campaigns using Braze and other MarTech tools
• Create and document a formal optimisation program (A/B. Multivariate, etc) for testing and iterating on CRM initiatives to drive highly converting CRM communications
• Partner with our product, operations, brand, and sales teams to ensure all CRM initiatives are aligned to our core brand proposition

Skills & Attributes required:

• An appreciation and passion for memorable customer engagement 
• A solid understanding of CRM across various touchpoints 
• A keen interest in data and its ability to inform strategies and plans 
• Outstanding numeric and analytical skills 
• Experience using Braze or similar CRM marketing platforms. 
• Experience in marketing and communication. 
• Solutions-oriented, can-do attitude and high energy. 
• Highly organized and efficient, whilst being flexible and versatile. 
• An enthusiasm for, and an understanding of e-commerce. 
• Exceptional English writing skills, with strong attention to detail. 
• Tech savvy with an inquisitive mind. 
• The appetite for being involved in a startup environment 
• Meticulous attention to detail 
• Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly

Qualifications:

• Degree/Diploma in Marketing, Business, Advertising or Communication
• 5+ years work experience, of which a minimum of 2 years should have been in a CRM management role
• Experience within e-commerce and/or a digital company
• Strong analytical skills with the ability to draw meaningful insights from data across
• various platforms Solid experience using enterprise CRM solutions (Braze preferred) i.e. Salesforce Marketing Cloud, SAP Marketing Cloud, Adobe
• Marketing Cloud, or similar CRM enterprise platforms Understanding of Lifecycle/1:1 marketing (personalisation) 
• A proven record of achieving sales in CRM channels 
• A proven track record of growing sales through CRM channels

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Manager, Executive Education Analytics is responsible for the day-to-day analytical leadership of the Exec Ed program pod in Cape Town. This role sits between the Director and the analyst team  -  translating strategic direction into operational rigor, ensuring analysts are producing high-quality outputs on time, and serving as the primary point of accountability for program-level spend and performance across the pod. You will manage a team of analysts who each own a portfolio of Exec Ed programs end-to-end, and you will be expected to know every program in your pod well enough to speak to it at any moment. This is a hands-on leadership role that requires both people management depth and strong analytical credibility.

Responsibilities Include, But Are Not Limited To:

1. Team Management &  Analyst Development

• Manage and develop a pod of 3-4 analysts, each responsible for demand generation analytics and program performance for a defined set of Exec Ed programs.
• Set and maintain a high quality bar for analyst outputs - spend plans, forecasts, and meeting preparation should not reach stakeholders without a manager's review.
• Run structured 1:1s with each analyst focused on work quality, skill development, and wellbeing - not just status updates.
• Actively develop analyst capability particularly in areas where the new unified model requires growth: spend planning, forecasting methodology, and partner communication.
• Manage capacity and prioritization across the pod, escalating to the Director when workload or capability creates genuine delivery risk.

 2. Spend Management & Budget Oversight

• Own the pod-level view of Exec Ed spend tracking actuals versus plan across all programs in the pod and flagging material variances to the Director in a timely manner.
• Review and approve analyst spend plans before they are submitted to the media execution team, ensuring plans are analytically sound and aligned to program goals.
• Serve as the escalation point for spend-related questions from media, finance, or internal stakeholders within your pod.
• Ensure analysts are held accountable to budget accuracy and that spend decisions are documented and defensible.

 3. Analytics & Program Performance

• Maintain a real-time view of all programs in the pod  -  you should be able to speak to any program's status, funnel performance, and risks without preparation.
• Review cohort forecasts produced by analysts ensuring they reflect current pacing, are methodologically consistent, and are ready for stakeholder consumption.
• Own submit-to-registration analysis at the pod level  -  identifying systemic patterns across programs and surfacing insights to the Director and broader team.
• Ensure the pod meeting cadence is maintained with analysts leading well-prepared, data-driven program performance conversations on the agreed schedule.

 4.  Portfolio Visibility & Stakeholder Engagement

• Contribute to portfolio-level reporting by ensuring pod-level data is accurate, submitted on time, and in the correct format for rollup by the Director.
• Serve as a senior analytical resource in stakeholder conversations where analyst-level presence is insufficient - stepping in to provide additional context or credibility.
• Partner with US-based colleagues including the broader Analytics leadership team, maintaining tight alignment on spend plans, forecasting methodology, and portfolio priorities.
• Support partner-facing engagements as needed, ensuring that the analytical narrative presented to university partners is accurate, clear, and reflects the full picture of program performance.

 5.  Operations & Team Rhythm

• • Own the operational cadence of the pod including spend plan submission timelines, forecast cycles, and program meeting schedules.
  • Establish and maintain team norms around data hygiene, output formatting, and stakeholder communication  particularly important as the CT team is new and norms are being set.
  • Coordinate with the Lead Analyst (Portfolio) to ensure program-level data flows correctly into portfolio analytics workstreams such as contact strategy and partner reporting.
  • Identify and flag process improvement opportunities including areas where tooling or automation could reduce manual work across the pod.

Things That Should Be In Your Background:

• 5+ years of experience in analytics, with at least 1-2 years in a people management or formal mentoring role.
• Strong command of demand generation analytics, media spend management, and registration or enrollment funnel performance.
• Proven ability to hold a team accountable to output quality and deadlines while maintaining a coaching and development mindset.
• Highly organized - you can track multiple programs, workstreams, and analyst portfolios simultaneously without dropping threads.
• Strong communicator, comfortable in both internal stakeholder settings and cross-timezone collaboration with US-based leadership.
• Analytically credible - you can engage deeply with the work your analysts are producing and identify issues before they reach stakeholders.
• Proficiency in analytics and BI tools; SQL or equivalent querying skills.

Other Attributes That Will Help You In This Role:

• Experience in higher education, ed-tech, or an enrollment- or subscription-based business.
• Familiarity with CRM systems, contact strategy analytics, or customer journey frameworks.
• Experience working in a globally distributed team with remote leadership.

•  Exposure to cohort-level forecasting methodology and registration funnel analytics.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

2 complimentary Getsmarter short courses per year

Subsidised medical aid with Discovery Health Medical Scheme

4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit

Employee Assistance Program (EAP)

Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U LLC.

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

takealot.com, South Africa's leading online retailer, is looking for a highly talented Buyer's Assistant to join our Retail team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Divisional Buying Manager

Your responsibilities will include:

• Supporting the division in all administrative functions linked to order processing and buy Plans.
• Auditing availability, selection and pricing of market best sellers and new releases on the site.
• Supporting on merchandising checks: Checking customer reviews, links and newsletters.
• Managing customer queries and escalating as necessary.
• Oversee day-to-day tasks such as managing stock levels, processing customer orders, handling stock classification, and addressing catalogue-related queries.
• Resolve stock quality disputes and manage ad hoc issues related to stock, products, deliveries, and other retail operations.
• Collaborate with suppliers and internal stakeholders to drive the success of the retail category.
• Possesses excellent verbal and written communication skills, with the confidence to pick up the phone and engage directly with stakeholders.
• Be quick to react, proactive in identifying and resolving issues, and demonstrate a hands-on approach to ensuring smooth operations and effective problem-solving.

Qualification & Experience:

• Bachelor’s degree (Business Science or Commerce degree preferable).
• At least 1-year related retail / commerce experience.
• An Existing industry networks, a significant plus.
• Competency in MS Office packages, particularly Excel.
• Retail buying/e-commerce experience preferable but not an absolute requirement
• At least 1-year related retail / commerce experience.

Attributes Required:

• Strong attention to detail.
• Excellent communication skills, both written and verbal.
• Highly organised with the ability to prioritise tasks effectively.
• Solutions-oriented with a proactive, can-do attitude; self-motivated and driven.
• Adaptable and comfortable with learning and using new systems.
• Fast learner with the ability to quickly adapt to new software packages.
• Willingness to learn new systems and expand knowledge in AI-related technologies.
• Proficient in working with software tools such as Excel, Google Sheets, and Google Docs, with the ability to manage and navigate various digital platforms efficiently

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Location: South Africa 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

RTB House in the Africa

Since opening our operations in Africa, we have rapidly established ourselves as a trusted partner for renowned brands within the e-commerce sector.

We embrace a remote approach, allowing our team members the flexibility to work remotely, from the comfort of their own home.

With a small, dedicated team in the African market, we are continuously expanding our team and have ambitious plans for growth. 

If you are passionate about digital advertising, thrive in a dynamic and fast-paced environment, and are eager to make a significant impact, we want to hear from you! Join RTB House and be part of our success story in the African market.

Role Overview:

We’re looking for a driven and motivated full-cycle sales professional who’s eager to own the entire sales process — from prospecting to closing. You’ll be responsible for generating new business through strategic outreach, managing pipeline opportunities, and closing deals. This is a high-impact role that goes beyond booking meetings; we're seeking someone who can build strong relationships, deeply understand client needs, and drive revenue growth.

The ideal candidate is action-oriented, resourceful, and excited by the challenge of building and converting a sales pipeline in a fast-paced, high-growth environment. You should be confident in leading sales conversations with key decision-makers, skilled in using modern sales tools, and ready to grow with a company like RTB House.

Why RTB House? 

If you are looking for a place where you can grow and explore the latest technology updates in Digital and Programmatic advertising then RTB House might be the right fit for you.

You Will:

• Own the full sales cycle — from outbound lead generation to closing new business.
• Execute high-volume outreach (cold calls, emails, LinkedIn, etc.) to engage decision-makers.
• Book and lead discovery and demo meetings with prospects.
• Identify, map, and navigate target accounts and key stakeholders.
• Conduct thorough research and tailor outreach to each prospect’s structure, goals, and challenges.
• Build and manage a healthy sales pipeline through diligent follow-up and CRM tracking.
  Collaborate with internal teams (e.g., marketing, customer success) to align on client needs and handoff strategies.
• Consistently meet or exceed revenue and activity targets.
• Provide feedback and insights to improve sales messaging, outreach strategies, and conversion rates.

Desired Experience:

• 5+ years of experience in a sales role, ideally full-cycle (SDR/BDR experience plus closing responsibilities).
• Demonstrated success with outbound sales and cold calling.
• Experience speaking with mid- to senior-level decision-makers.
• Strong ability to independently research, map accounts, and build tailored outreach.
• Understanding of a structured sales process — from first touch to signed contract.
• Proficient with outbound sales tools and CRMs (specific platforms discussed during interviews).
• Proactive, self-motivated, coachable, and resilient in a dynamic sales environment.
• English Fluent.

We Offer: 

• We prioritize flexible working arrangements in a remote set-up where you can  work from the comfort of your home, or even work abroad from anywhere in the world for up to two months each year;
• We offer a top-of-the-market compensation package, consisting of an above-market-average base and an attractive bonus scheme;
• You will have a structured and interactive onboarding, accompanied by a supporting team member assigned to guide you during your orientation phase to make sure you’re settling in with ease;

• An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
• We care about your development and help you continuously grow your career with us as part of your personalized development plan - supported by a yearly training budget and subsidized language course.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team: 

The People Operations Team forms part of the greater Global People Team within Luno. We are a lean, dynamic and impactful team always striving to set the standard within our fields of responsibility and expertise. Energised when faced with challenges we ensure solutions are brainstormed collaboratively and delivered within deadlines always having the people experience top of mind. We are humble but proud of who we are and celebrate all success, big or small! We are Team Phoenix! You will report to the Head of People Operations.

The role in a nutshell:

We are looking for an experienced and professional Payroll Manager who will be responsible for the full payroll cycle, payroll procedures and payments for all regional entities at Luno. You will be part of an amazing People Operations team.

Your mission will be:

• Take full responsibility and partner with the Finance team to distribute salary payments for employees in all regions in accordance with the payroll calendar.
• Keeping 3rd Party Payroll Providers accountable for Regional Payroll updates and accurate payroll cycles according to agreed service levels.
• Annual review of Third Party Service Level Agreements
• Ensure all Statutory Bodies are compliant, ie, SARS, COIDA, HMRC, LHDM, PIT,  etc. 
• Ensure that Payroll Policies and Standard Operating Procedures are regularly reviewed and updated with real time changes.
• Ensure our in-house payroll procedures and outputs are ‘audit ready’ as well as updated, maintained and followed. 
• Ensuring compliance with applicable laws and tax obligations in all regions in which Luno operates. 
• Manage and maintain the payroll systems and governance and ensure salary payments, expenses, taxes and benefits are paid correctly and on time. 
• Main point of contact for Payroll queries  

A little about you:

• A proven track record of managing a highly effective Payroll function and a working knowledge of the statutory requirements affecting salaries on a Global scale
• Previous Payroll exposure within the UK and/or South East Asian markets will be advantageous. 
• Have managed a payroll headcount of 500+ across various locations.
• Experience in managing EOR (Employer on Record) Payroll Providers 
• 7 + years specialised payroll experience. 
• 5 + years of PaySpace experience.
• 3 + years Project Management experience
• A tertiary qualification in Finance/Accountancy/Payroll will be an advantage
• Solid financial acumen and knowledge of payroll/ accounting software
• Ability to interpret and to reconcile complex financial data.
• Demonstrable knowledge of current legislation with regards to pay conditions and the tax treatment of fringe benefits globally.
• Demonstrable knowledge of working with 3rd party benefit and payroll providers globally. 
• Ability to prioritise workloads effectively, balancing conflicting deadlines and achieving results and deliverables within fixed timescales.
• Highly numerate with excellent analytical skills with attention to detail 
• Excellent communication skills, with the ability to convey complex payroll matters to various internal and external stakeholders.
• Have taken full ownership of the Payroll function on a global scale.
• People first approach

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Automation Project Manager to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the Head : Infrastructure and Automation

Purpose of the role: Responsible for the project management of automation and mechanisation projects within the Distribution Centres (DC’s) in the Takealot and TFS network, with reporting responsibility to the Head: Infrastructure and Automation

The function of the role is to evaluate technology, execute the planning, designing and implementation of new systems and automated infrastructure improvements in the DC’s from start to completion, inclusive of hand over to the operational team and

distant support thereof. The responsibility will also include TFS fulfilment facilities as well as TFS clients.

The role is required to, on an ongoing basis, evaluate existing processes and infrastructure to ensure that maximum efficiency is extracted through improvement projects. The role manages project expenditures against budget allocation for

specific projects, under the guidance of the Head: Strategy and

Infrastructure.

Key responsibilities: (What are you directly responsible to achieve within the scope of your role)

• Designing and implementing mechanisation infrastructure to either support the business growth or bring optimization to an existing process
• Procurement of equipment to support operations and processes
• Ability to draft request for proposal (RFP) documents
• Analyzing and implementing new automation within the distribution center operations, under the guidance of the Head: Strategy and Infrastructure
• Management and control of costs for specific projects
• Build viability study for new projects, that proves ROI based on elements that will be improved or affected by the project implementation
• Supplier engagement and management in accordance with contractually agreed terms
• Stakeholder engagement with Operational staff

Minimum Required Qualification:

• Bachelors Degree / B-Tech Engineering qualification – Mechatronic, Electrical or Mechanical
• Previous experience in a project space in Distribution Centres, production environment or warehousing on a large scale with complex operations
• 3-5 years Automation experience

Skills, knowledge & abilities:

• Excellent problem-solving skills
• Understanding of Distribution Centre purpose, function and operation at a detail level
• Responds quickly to changing situations and works well under pressure
• Logical thinker
• Strong attention to detail
• Good interpersonal skills - works well with others, able to motivate a complex team with diverse skills
• Focused, self-motivated and target driven; determined to succeed
• Self-starter able to initiate new projects
• Strong communication skills
• Strong technical knowledge of systems, electrical and mechanical components
• Excellent project management skills, both planning and document control
• Working knowledge of complex automation projects
• Working knowledge, and experience with, PLC implementation and programming
• Working knowledge of industrial communication protocols and networking
• SQL database management and querying experience
• Process mapping experience
• Project cost control and CAPEX budget planning

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with 3 to 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with 3 to 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with at least 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact. You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Define and drive the roadmap that powers Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experiences scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution of commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules, and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience.
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering/Commerce) with at least 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics, or supply-chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organizational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs, and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Fufilment Solutions (TFS), is a new servicing offering which has been spun off from Takealot.com - South Africa’s leading online retailer. We are seeking a highly skilled Senior Software Engineer to become part of our newly established Fulfilment Engineering team.

We are an energetic team that is fully responsible for all the systems required to support the Takealot Fulfilment Solutions capabilities as well as the unique challenges that come with orchestrating order fulfilment across distribution centers and logistics operations. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow REST architecture primarily but do use event-driven architecture where applicable.

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Client facing as we facilitate deliveries for multiple businesses.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Mr D, & Takealot Fulfilment Solutions (TFS). Help us build out our new B2C and C2C Systems. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the Software Engineering Manager of the Fulfilment Orchestration Team.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage order fulfilment throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries, operations, and improved customer experience.
• Researching and defining solutions across the fulfilment domain.
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Attributes required:

• Solid communication skills
• Proactive
• Ability to adapt to change
• Problem-solver
• Solutions-oriented
• Willing to learn as well as teach others

Our Tech Stack:

• Java
• Spring Framework
• Angular & React
• Postgres
• Google Pubsub
• Google Cloud
• Graphite and Grafana
• Git
• Google Big Query
• Flyway

Qualifications & Experience:

• Degree in Computer Science or a similar qualification 
• At least 5 years of experience in writing robust, efficient production code
• Must have experience with SQL database systems.
• Nice to have experience with Kubernetes systems ideally in GCP.
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, React, Python, or C# - we are keen to help you learn through the gaps.
• Open to diversifying language skill set
• In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met
• Solid understanding of RESTful API design and integration is preferred
• Nice to have familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack).

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Takealot Fufilment Solutions (TFS), is a new servicing offering which has been spun off from Takealot.com - South Africa’s leading online retailer. We are seeking a highly skilled Senior Software Engineer to become part of our newly established Fulfilment Engineering team.

We are an energetic team that is fully responsible for all the systems required to support the Takealot Fulfilment Solutions capabilities as well as the unique challenges that come with orchestrating order fulfilment across distribution centers and logistics operations. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow REST architecture primarily but do use event-driven architecture where applicable.

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Client facing as we facilitate deliveries for multiple businesses.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Mr D, & Takealot Fulfilment Solutions (TFS). Help us build out our new B2C and C2C Systems. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the Software Engineering Manager of the Fulfilment Orchestration Team.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage order fulfilment throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries, operations, and improved customer experience.
• Researching and defining solutions across the fulfilment domain.
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Attributes required:

• Solid communication skills
• Proactive
• Ability to adapt to change
• Problem-solver
• Solutions-oriented
• Willing to learn as well as teach others

Our Tech Stack:

• Java
• Spring Framework
• Angular & React
• Postgres
• Google Pubsub
• Google Cloud
• Graphite and Grafana
• Git
• Google Big Query
• Flyway

Qualifications & Experience:

• Degree in Computer Science or a similar qualification 
• At least 5 years of experience in writing robust, efficient production code
• Must have experience with SQL database systems
• Nice to have experience with Kubernetes systems ideally in GCP
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, React, Python, or C# - we are keen to help you learn through the gaps
• Open to diversifying language skill set
• In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met
• Solid understanding of RESTful API design and integration is preferred
• Nice to have familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack)

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

takealot.com, South Africa's leading online retailer, is looking for an exceptional Central Planning Manager: Systems and Processes  to join our Retail Team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Planning 

Your responsibilities will include:

• Create sustainable In-stock systems and processes in partnership with central analytics, technical and product teams
• Manage the top-down budgeting plan cycle and reviews in line with performance, margin, stock turn & business strategy objectives
• Own and compile the annual retail sales budget, half year plans, working plan as well as on-going re-forecasting at division levels to ensure budgets are achieved
• Drive complex business analysis that identifies opportunities to improve cost structure and profitability, focusing on continual contribution margin improvements.
• Support the operations team in managing supplier returns through ensuring that collection objectives are met
• Deliver accurate insights and reports on a timely basis on which buyers and planners can base commercial decisions and deliver on revenue, margin and stock plans
• Spec reports and apps based on merch team requirements and liaise with BI to get reports and apps implemented
• Manage clearance process
• Input into Planning Strategic Roadmap
• Manage design and development of planning systems and processes
• Manage continuous improvement of planning systems and processes including testing, roll-out and training.
• Manage data/information transfer between Planning and various business stakeholders i.e Finance, Supply Chain and BI
• Develop and maintain the buying/planning critical path

Qualification & Experience:

• Bachelor's degree in Business, Finance, or related field (Master’s degree preferred)
• 7+ years of experience in Retail inventory planning.
• Proven experience leading cross-functional projects
• Experience working with large and complex data sets to drive business decisions
• Highly skilled in process development and improvement
• Strong numerical and analytical aptitude, and high proficiency creating and managing advanced models
• Strong proficiency in using analytical tools (Microsoft Excel, SQL and statistical software)

Attributes Required:

• Strong willingness to learn
• Entrepreneurial / Commercial mindset
• Exceptional problem solving & analytical skills
• Ability to influence and inspire action in others, with or without a direct reporting line
• Proactive attitude and willingness to roll up sleeves and dig deep to achieve high level goals

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

You will serve as a critical operational pillar for the Creator Solutions team, focusing on the tactical execution that enables the growth of our clients' Creator and Affiliate Programs. You will support the Leads and Managers in executing strategies for creator recruitment, relationship management, and partner outreach, ensuring a high-quality, vibrant, and profitable partner network.

What You'll Do:

• Adventageous: Completion of your free Getting Started with Influencer Partnerships Certification on PXA. Candidates must mention this completion in their cover letter.
• Bachelor's Degree
• 2+ years of professional experience contributing to the Affiliate Marketing, Creator Marketing, or Community Management space.
• Basic foundational knowledge of creator and affiliate marketing strategies, tools, and technologies.
• Familiarity with the essential components of the creator lifecycle, including casting, negotiating, contracting, content fulfillment, draft approvals, and reporting.
• Strong written and verbal communication skills with the ability to manage creator and client correspondence effectively.
• A relationship-driven approach and the ability to work collaboratively across diverse work styles.
• Strong passion for and knowledge of social media platforms and the ability to stay current on trends.
• Proven ability to work independently, manage multiple priorities, and meet tight deadlines.
• Strong organizational and problem-solving skills.
• Demonstrate a growth mindset and a willingness to continuously learn and improve.
• Basic proficiency in Google Slides, Google Sheets & Excel.

What You Have:

1. Campaign Operations & Fulfillment

• Supports the full campaign execution cycle, from initial casting through final reporting.
• Organizes all external and internal documents for efficient campaign rollout.
• Assists in creating creator campaign briefs based on brand guidelines and FTC compliance standards.
• Collects and reviews creator content to ensure it meets the brief requirements and is free of spelling or grammar errors.
• Communicates all necessary content edits with creators and verifies that live content reflects final approvals.
• Help build wrap report shells and input campaign performance and content data.

1. Creator Relations & Recruitment Support

• Communicates with creators in partnership with Leads and Managers, handling monitoring messages, day-to-day questions, facilitating product shipment, and managing content collection.
• Assists in casting and recruiting creators for campaigns or programs based on client criteria.
• Sources and vets qualified creators for each campaign or program, providing data-driven recommendations on criteria such as follower count, location, niche, and audience demographics.
• Reviews campaign or program applicants to ensure they are high-quality and qualified for the program.

1. Program Strategy & Growth Support

• Supports the development and implementation of performance-led strategies used to attract high-value creators.
• Assists with strategizing content creation and casting to ensure campaigns and programs are on trend and relevant to the current social media landscape.
• Supports the design and execution of incentive programs, including flat fees, performance-based rewards, and exclusive offers.
• Provides excellent customer service and expertise to ensure both the clients and creators are satisfied and impressed with our services.

1. Team Collaboration

• Joins client kick-off calls, meticulously noting action items, recap notes and documenting questions.
• Collaborates closely with domestic and global internal teams (community support, sales, product, marketing, and client success) to ensure seamless execution.

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology StipenedPrimary Caregiver LeaveMental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#Li-Hybrid_CapeTown

takealot.com, South Africa's leading online retailer, is looking for a highly talented Senior Buyer-Homeware Hards (Kitchen & Dining)  to join our Retail Team in Cape Town.

The successful incumbet will be responsible to take a leadership role in the procurement and purchasing process within Takealot, managing supplier relationships, negotiating contracts, and making strategic decisions to ensure a reliable and cost-effective supply chain while also mentoring and providing guidance to junior buyers within the procurement team.

This position reports to the Divisional Buying Manager

Your responsibilities will include:

• Develop a comprehensive Homeware Hards (Kitchen & Dining strategy/plan to drive growth across the department in sales, brands, suppliers and new product listings
• Plan to develop and drive growth across the department in sales, brands, suppliers and new product listings
• Drive innovation by sourcing and prioritizing new brands and suppliers according to this growth plan and in line with market trends and consumer demand 
• Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover etc.)
• Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs
• Develop a promotional programme, source great deals and manage site merchandising for the department
• Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries and resolving any customer complaints.
• Manage stock and availability (including replenishment orders, stock cover)
• Deliver on customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed etc.)

Qualification & Experience:

• 5 years related retail buying / commerce / e-commerce experience.
• Experience in Kitchen/Homeware hards
• National Diploma / Bachelor's Degree (Business Science or Commerce degree preferable).
• If the Degree / Diploma qualification requirement isn't met, at least 8 years related retail / commerce / e-commerce experience will be required.
• Strong commercial acumen.
• Existing industry networks a significant plus.

Attributes Required:

• Solutions-oriented, can-do attitude; self-motivated.
• Strong analytical and critical thinking, ability to use data to inform decisions, identify the root cause and resolve problem.
• Strong product and buying planning skills.
• Ability to manage priorities according to clear prioritization and structured planning.
• Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a plus).
• Comfortable with change and excellent team player.
• Passionate about the Home industry and the potential of e-commerce.
• Understanding of the key business drivers within online retail.
• Entrepreneurial/commercial mindset.

The Environment: 

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution-seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input 🔄
• Ego? We checked that at the door. Results? Now we're talking!

Like what you see? 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

Luno is a market leading crypto exchange on a mission to put the power of crypto into everyone’s hands. You will report to Louis van Wyk in the Treasury team, based in Cape Town. This is an amazing opportunity to join a talented and collaborative Finance function. 

The role in a nutshell:

• You will form part of our Treasury team, supporting all cash and liquidity related needs powering Luno’s business. 
• You’ll work closely with our financial planning & analysis, and finance reporting and control teams across our broader Finance function, as well as collaborating with our Engineering, Product and Operations teams across the business.
• You'll take ownership of group wide treasury operations, bringing structure, rigour and strategic thinking to a fast-moving, high-growth environment.

Your mission will be:

• Develop and Oversee Cryptocurrency P&L Liquidation Strategy:
• Lead the development and execution of strategies for liquidating cryptocurrency positions to optimise profit and mitigate risk.
• Manage foreign exchange and cryptocurrency exposure, ensuring alignment with overall financial objectives.
• Funding and Liquidity Management:
• Forecast and manage fiat and cryptocurrency liquidity needs across various platforms and venues.
• Implement strategies to optimise funding efficiency and minimise liquidity risk.
• Process Automation and Support:
• Drive automation of key treasury processes supporting our various products
• Collaborate with product and engineering teams to actively support new product launches and enhancements.
• Relationship Management and Expansion:
• Liaise with existing and new bank and payment providers to ensure smooth operations.
• Support business expansion into new countries by establishing relationships with relevant financial partners.
• Compliance and Regulatory Oversight:
• Oversee annual KYC refreshers for existing banking and liquidity partners.
• Lead the onboarding process for new partners while ensuring compliance with regulatory requirements.
• Create, update and or monitor Treasury operational policies; establish and manage compliance and controls for Treasury operations and support internal and external audit requirements.
• Nice to have: VASP/crypto regulatory compliance exposure (e.g., MiCA, FSCA, or equivalent)
• Financial Analysis and Reporting:
• Prepare financial analysis and calculations for licensing requirements across all regions.
• Distribute performance metrics to relevant stakeholders and provide insights for decision-making.
• Cryptocurrency Custody and Compliance:
• Oversee operations with third-party crypto custody providers and ensure compliance with regulatory requirements in various markets.
• System Maintenance:
• Maintain the Treasury management system used for fiat and crypto reporting, ensuring accuracy and reliability.

What you'll bring:

• Bachelor’s in Business Administration, Accounting, Finance, Economics or related discipline. Advanced degree in a related area preferred (CA(SA) or CIMA/CGMA preferred)
• 4-5 years of work experience within a Finance or Treasury function
• Experience with on-chain treasury operations and/or crypto custody frameworks
• Familiarity with exchange/liquidity provider liquidity and settlement flows
• Ability to interact, influence and build relationships at all levels of seniority and across all functions within an organisation.
• Must be a self-starter, a strong team player, have attention to detail, take ownership of initiatives, possess strong prioritisation and organisation skills and be able to work in a fast-paced environment while handling multiple projects simultaneously.
• Comfortable operating with ambiguity and driving process improvement in a scaling organisation, a strong sense of responsibility and a very high level of integrity
• Must have highly effective verbal, written, and presentation skills to articulate ideas and plans clearly, accurately, and effectively with all levels of internal and external audiences
• Confidence in a Hybrid Working Environment
• Friendly, transparent, articulate and driven to succeed
• Efficient in Microsoft Excel and/or Google Sheets and other Microsoft/G-Suite products.
• Nice to have: Previous experience building out and or using treasury management software

Life at Luno:

• Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance.
• Access to Learnably and our additional learning platforms for your personal and professional development.
• Generous maternity / paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! Plus the option to buy and sell leave. 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• 0 fees* with Luno from the day you start.

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Takealot.com, a leading South African online retailer, is looking for a highly talented Supply Chain Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Operations Analytics Manager

Purpose of the role:
Supporting the Supply Chain with a focus (but not limited to) on Inbound teams on daily operational system issues, systematic investigations and providing technical support both internal and external (i.e. 3rd party service providers like Adaptris and Oracle).

Your responsibilities will include:

 Supporting the Inbound Supply Chain Operations team with:

• Providing high quality data and process analysis to the Supply Chain Operations team to identify problem areas and suggest improvements.
• Investigating system performance issues and identifying on opportunities for improvement to inbound systems
• Managing a team of Technical Support Specialists and providing technical support for both internal and external stakeholders
• Creating and maintaining operational reports on Looker, Looker Studio, DataForm, data pipelines and bespoke solutions
• Administration of inbound supply chain systems, primarily focused on managing day to day capacities for inbound delivery bookings.
• Providing User Acceptance Testing for inbound system changes and EDI integrations with external stakeholders

Attributes required:

• Analytical, strong process improvement approach and structured thinking
• Solutions-oriented, can-do attitude, self-motivated
• Ability to motivate, manage, discipline and develop team members
• Strong prioritisation, time management and project management skills
• Interpretive and probabilistic decisions
• Specialized service of analytical/ technical/ advisory nature

Qualifications & Experience:

• 3 years technical knowledge of system workflows and integrations
• 3 years’ experience as an analyst (business analyst, data analyst, system analyst) - in the Supply Chain and Retail Industry or similar advantageous
• Advanced profiency with SQL is a must
• Experience in data visualisation tools such as Looker Studio, Power BI
• Coding (preferably Python) advantageous
• NQF7 or final year

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Mr D, a division of the Takealot Group is looking for a highly talented Engineering Manager to join our team in Cape Town. Please note that this position is a hybrid role. 

Are you ready to make a real impact in one of South Africa’s most dynamic tech environments?

You will lead a team of Software Engineers constantly striving for quality solutions that are delivered on time, within budget and scope, and drive a culture of quality and personal accountability.

You should have hands-on experience in designing and building high-performance, scalable, and distributed backend systems. With a strong development background, you should possess a solid understanding of architectural principles and best practices. As a proponent of iterative engineering methodologies, you will also bring prior experience in line management, demonstrating a proven ability to keep highly skilled developers engaged and motivated.

This is a hands-on position where you will actively lead architectural and strategic planning alongside peers and senior developers. You will also take ownership of day-to-day people management and foster the growth of a high-performing, successful team. Your role will involve contributing to and refining all stages of the software development life cycle. If you enjoy coding, rest assured that you will have opportunities to stay involved in writing code as well.

Who’s who in the tech space

 This position reports to the Platform Engineering Director of Mr D.

Your mission, should you choose to accept it:

• Guide team development efforts towards successful delivery
• Provide technical leadership to team members through coaching and mentorship
• Enforce high standards of software quality within the team by establishing good practices and habits
• Identify and encourage areas for growth and improvement within the team
• Collaborate with other software developers, technical product managers, product owners, and business owners to plan, design, develop, test, and maintain business applications.
• Assist in the collection and documentation of user requirements, development of user stories, estimates, and work plans
• Prepare reports, manuals, and other documentation on the status, operation, and maintenance of software
• Ensure that the team builds applications in accordance with agreed best practices and standards around security, scalability, operations, and testing.
• Participate in peer-reviews of solution designs and related code Develop, refine, and tune integrations between applications
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Communicate with leadership regarding progress against plans, issues, and needs Work with other team leads to leverage targeted technologies, processes, standards, and methodologies
• Conduct regular 1:1 meetings with each assigned team member to assist with issues and provide mentoring support
• Serve as an integral part of the recruitment team for open positions within the team
• Provide performance input of assigned team members for the performance enhancement review process
• Develop and maintain strong relationships with key stakeholders outside of your area
• Strong driver to identify and improve key areas for engineering staff retention
• Influences team to adopt current company technology standards
• Ensure your team implements on-call rotations and manages their operations effectively
• Enables the team to reduce tech debt, automate mundane work, reduce hot desk workload, and build systems for success

 The skills we need:

• A solutions-oriented, can-do attitude and high-energy
• Strong analytical and critical thinking, using data to inform decisions
• Capability to present ideas succinctly, in writing and verbally
• Passion for learning new skills and appreciation for inventing and simplifying
• A curious thinker who understands technical topics beyond the average reader
• Comfortable with rapidly changing and/or loosely defined requirements that are refined over time
• Thorough understanding of computer science fundamentals, OO concepts, data structures, and algorithms

Qualifications & Experience:

• At least 5 years experience in software engineering, with at least 2 years in a leadership role
• Degree in Computer Science or Engineering or equivalent experience
• Experience leading and managing a team of engineers on complex software projects
• Experience influencing a team of developers to deliver highly available and scalable solutions
• Experience designing or architecting (design patterns, reliability, and scaling) new and existing systems
• Experience with stateless architecture design, microservices, and the understanding of the strengths and weaknesses thereof
• Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Experience with cloud service providers like GCP/AWS and development in a *nix environment
• Strong hands-on experience in Python development, with a mindset for developing optimized code
• Experience with creating APIs and using databases (relational & non-relational)

Let’s talk about life @ Mr D 

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds in the Takealot Group during regular social events and out-of-office activities
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support, and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): Angular, Python, Kotlin, Swift, AWS, Kafka, Redis, Docker, Kubernetes, IOT, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D  is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented Engineering Manager to join our team in Cape Town. Please note that this position is a hybrid role. 

Are you ready to make a real impact in one of South Africa’s most dynamic tech environments?

You will lead a team of Software Engineers constantly striving for quality solutions that are delivered on time, within budget and scope, and drive a culture of quality and personal accountability.

You should have hands-on experience in designing and building high-performance, scalable, and distributed backend systems. With a strong development background, you should possess a solid understanding of architectural principles and best practices. As a proponent of iterative engineering methodologies, you will also bring prior experience in line management, demonstrating a proven ability to keep highly skilled developers engaged and motivated.

This is a hands-on position where you will actively lead architectural and strategic planning alongside peers and senior developers. You will also take ownership of day-to-day people management and foster the growth of a high-performing, successful team. Your role will involve contributing to and refining all stages of the software development life cycle. If you enjoy coding, rest assured that you will have opportunities to stay involved in writing code as well.

Who’s who in the tech space

 This position reports to the Platform Engineering Director of Mr D.

Your mission, should you choose to accept it:

• Guide team development efforts towards successful delivery
• Provide technical leadership to team members through coaching and mentorship
• Enforce high standards of software quality within the team by establishing good practices and habits
• Identify and encourage areas for growth and improvement within the team
• Collaborate with other software developers, technical product managers, product owners, and business owners to plan, design, develop, test, and maintain business applications.
• Assist in the collection and documentation of user requirements, development of user stories, estimates, and work plans
• Prepare reports, manuals, and other documentation on the status, operation, and maintenance of software
• Ensure that the team builds applications in accordance with agreed best practices and standards around security, scalability, operations, and testing.
• Participate in peer reviews of solution designs and related code
• Develop, refine, and tune integrations between applications
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Communicate with leadership regarding progress against plans, issues, and needs
• Work with other team leads to leverage targeted technologies, processes, standards, and methodologies
• Conduct regular 1:1 meetings with each assigned team member to assist with issues and provide mentoring support
• Serve as an integral part of the recruitment team for open positions within the team
• Provide performance input of assigned team members for the performance enhancement review process
• Develop and maintain strong relationships with key stakeholders outside of your area
• Strong driver to identify and improve key areas for engineering staff retention
• Influences team to adopt current company technology standards
• Ensure your team implements on-call rotations and manages their operations effectively
• Enables the team to reduce tech debt, automate mundane work, reduce hot desk workload, and build systems for success

 The skills we need:

• A solutions-oriented, can-do attitude and high-energy
• Strong analytical and critical thinking, using data to inform decisions
• Capability to present ideas succinctly, in writing and verbally
• Passion for learning new skills and appreciation for inventing and simplifying
• A curious thinker who understands technical topics beyond the average reader
• Comfortable with rapidly changing and/or loosely defined requirements that are refined over time
• Thorough understanding of computer science fundamentals, OO concepts, data structures, and algorithms

Qualifications & Experience:

• At least 5 years experience in software engineering, with at least 2 years in a leadership role
• Degree in Computer Science or Engineering or equivalent experience
• Experience leading and managing a team of engineers on complex software projects
• Experience influencing a team of developers to deliver highly available and scalable solutions
• Experience designing or architecting (design patterns, reliability, and scaling) new and existing systems
• Experience with stateless architecture design, microservices, and an understanding of the strengths and weaknesses thereof
• Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Experience with cloud service providers like GCP/AWS and development in a *nix environment
• Strong hands-on experience in Python development, with a mindset for developing optimized code
• Experience with creating APIs and using databases (relational & non-relational)

Let’s talk about life @ Mr D 

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on Prosus Academy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds in the Takealot Group during regular social events and out-of-office activities
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support, and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): Angular, Python, Kotlin, Swift, AWS, Kafka, Redis, Docker, Kubernetes, IOT, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D  is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

As the Senior Manager of Cybersecurity Operations, you will lead and mature 2U’s global cyber defense and security operations capabilities. This role is accountable for the effective execution of threat detection, incident response, vulnerability management, and operational security monitoring across a global enterprise.

You will manage and develop a team of security engineers responsible for day-to-day security operations, while also acting as the operational bridge between cybersecurity engineering, infrastructure, SRE, IT, and external partners (including managed or embedded resources). While remaining technically credible, your primary focus will be on operational excellence, incident readiness, process maturity, and ensuring consistent, high-quality execution of security operations at scale.

This role requires strong leadership, sound judgment under pressure, and the ability to translate technical security events into clear risk-based communication for senior stakeholders. You will own operational outcomes, ensure alignment to industry frameworks, and continuously improve tools, processes, and team capability to reduce risk across 2U’s most critical systems.

Responsibilities Include, But Are Not Limited To:

Cybersecurity Operations & Execution

• Own and oversee day-to-day cybersecurity operations, ensuring effective threat detection, investigation, response, and remediation across cloud, application, and infrastructure environments.
• Ensure security monitoring, alerting, and response processes are consistently executed, well-documented, and aligned to defined SLAs and severity models.
• Provide operational oversight of security tooling (e.g., SIEM, EDR, SOAR), ensuring tools are properly configured, maintained, and delivering actionable outcomes.
• Drive continuous improvement of operational runbooks, response workflows, and automation to reduce manual effort and improve response quality.

Cybersecurity Incident Management & Operational Readiness

• Own the cybersecurity incident management program, ensuring incidents are triaged, escalated, coordinated, and resolved effectively.
• Ensure clear roles, escalation paths, and communications are in place for security incidents, including coordination with SRE, Engineering, Infrastructure, IT, Legal, Privacy, and Communications teams.
• Lead post-incident reviews for security incidents, driving root cause analysis, remediation tracking, and systemic improvements.
• Ensure incident response practices align with industry standards and internal risk management expectations.

Engineering, Cloud & Application Security Alignment

• Partner with Cloud Security, Application Security, and Engineering teams to ensure security controls, detections, and response requirements are operationalised within cybersecurity operations.
• Ensure outputs from Cloud Security and Application Security initiatives (e.g., controls, detections, alerts, runbooks) are effectively integrated into security monitoring, incident response, and operational workflows.
• Act as the primary intake point for security-relevant operational signals from engineering and platform teams, ensuring they are triaged, prioritised, and actioned appropriately by cybersecurity operations.
• Collaborate with partner teams to identify gaps in detection, response coverage, and operational readiness, and drive improvements to expand and mature cybersecurity operations coverage.
• Serve as an escalation and advisory point for security-related operational issues, ensuring coordination with the appropriate domain owners (Cloud, Application, Infrastructure, SRE) while maintaining clear accountability.

Security Operations Coverage & Readiness

• Ensure cybersecurity operations maintain effective visibility and response capability across cloud, infrastructure, and application environments, aligned to defined risk and threat models.
• Oversee the integration of logging, telemetry, alerts, and response playbooks into operational tooling (e.g., SIEM, SOAR, EDR), without assuming ownership of underlying platform or application architectures.
• Partner with domain security teams to validate that new systems, services, and changes are adequately covered by operational security monitoring and incident response processes.
• Continuously assess and improve operational coverage to ensure cybersecurity operations can detect, respond to, and support incidents across the evolving technical environment.

Proactive Risk & Vulnerability Management

• Own the operational vulnerability management lifecycle, ensuring vulnerabilities are identified, prioritized, remediated, and tracked to closure.
• Use risk-based prioritization to balance remediation effort with business impact and operational realities.
• Ensure security findings and risk trends are translated into clear, actionable insights for technical and non-technical stakeholders.

Team Leadership & Partner Management

• Lead, mentor, and develop cybersecurity operations engineers, fostering a culture of accountability, continuous improvement, and operational excellence.
• Provide direction and oversight to embedded or partner resources (e.g., Sonata), ensuring clear expectations, quality delivery, and alignment to 2U standards.
• Contribute to workforce planning, skills development, and operational maturity of the cybersecurity operations function.

Things That Should Be In Your Background:

• 5+ years experience in cybersecurity or security operations, with progression into technical leadership or people management.
• Experience leading or supporting security operations, incident response, or threat management in complex environments.
• Working knowledge of AWS; exposure to GCP or Azure is a plus.
• Comfortable with scripting/automation (e.g., Python, Bash) to guide and review operational improvements.
• Experience partnering on CI/CD and DevSecOps initiatives to ensure security signals feed into detection and response.
• Familiarity with cloud-native and containerised environments and their operational security risks.
• Required: Hands-on experience with SIEM and EDR platforms supporting security monitoring, investigation, and incident response.
• Beneficial: Experience with SOAR workflows and WAF technologies to support security automation and application protection.
• Strong analytical judgment, able to make risk-based decisions under pressure.
• Clear communicator with both technical teams and senior stakeholders.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

We are seeking a Credit Control & Expenses Assistant to join the Finance team within our Cape Town Central Operations division.  

WHO WE ARE 

S-RM is a risk consulting firm that works with leading businesses, governments and private clients worldwide. We help our clients manage a range of operational, regulatory and reputational risks, from money laundering and bribery to security, political instability and cyber crime. We are distinguished by the quality of our people and an unrivalled focus on innovation and service. 

The Role 

Credit Control - Working with the Credit control manager to monitor the sales ledger to ensure timely collection of outstanding debts 

• Chase overdue invoices via email and telephone in a professional and courteous manner 

• Allocate client payments accurately and resolve payment discrepancies 

• Reconcile client accounts and investigate queries 

• Maintain accurate records of client communications 

• Support credit risk assessments and escalation of overdue accounts where necessary 

• Partnering with Business Unit coordinators and assisting in their invoice processes 

Expenses and credit cards- Working with the Global office manager -  to monitor credit cards and expenses  

• Resolve queries with employees regarding expense submissions making sure expense claims are in line with company policy 

• Check receipts, VAT treatment, and approvals for accuracy and compliance 

• Post expenses into the accounting system and assist with expense reporting 

• Support improvements to expense processes and controls 

• Maintain accurate records of employee communication 

Finance Support 

• Cover for finance assistant 

• Assist with month-end close activities, including reconciliations 

• Support audits by providing documentation and explanations when required 

• Provide ad-hoc support to the wider Finance team as needed 

WHAT WE’RE LOOKING FOR 

The qualifications and experience required to perform this role successfully are: 

• Proven experience in a similar role 

• Strong numerical skills and attention to detail 

• Confident communication skills, particularly when chasing payments 

• Good working knowledge of Excel and Salesforce 

• Ability to manage multiple tasks and meet deadlines 

• Proficiency in English and in MS Office. 

• Customer service orientation and negotiation skills.  

• High degree of accuracy and attention to detail  

The role will be based in our Cape Town office. All candidates must have permission to work in South Africa by the start of their employment. 

OUR BENEFITS 

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including:  

• 23 days holiday per year in addition to bank holidays (+1 day for every day of service up to a maximum of 28 days); 

• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education; 

• Hybrid working and flexible working hours 

Parental Support: 

• Fertility treatment leave – 5 days of leave per cycle of treatment per year; 

• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay; 

• Paternity leave – 6 weeks of full pay. 

Various Health and Medical Benefits including:  

• Medical Aid and Gap Cover Policy (taxable benefit) for you and your family; 

• Free access to the world-famous mindfulness app Headspace; 

• EAP programme for you and your immediate family. 

Job summary

We are seeking a results-driven Corporate Sales Executive, Africa to manage and grow key corporate accounts across Africa. The role focuses on developing long-term relationships with corporate clients, driving revenue growth, and expanding market presence across multiple African markets. This position requires strong commercial acumen, cultural awareness, and the ability to operate effectively across diverse geographies.

What you will do

• Manage and grow a portfolio of corporate and enterprise accounts across assigned African markets
• Identify new business opportunities and develop strategic sales pipelines
• Build strong, trusted relationships with senior decision-makers and stakeholders
• Develop and execute account plans to achieve revenue and growth targets
• Conduct market research to understand regional trends, customer needs, and competitive activity
• Prepare and deliver compelling sales presentations and proposals
• Negotiate contracts, pricing, and commercial terms in line with company guidelines
• Collaborate with internal teams (marketing, operations, finance, customer success) to ensure seamless client onboarding and retention
• Maintain accurate sales forecasts, reports, and CRM updates
• Represent the company at industry events, conferences, and client meetings across Africa

What you will have

• 5+ years of corporate or B2B sales experience, preferably covering African markets
• Proven track record of meeting or exceeding sales targets.
• Strong energy, drive, urgency
• Experience complex corporate accounts
• Strong negotiation, presentation, and relationship-building skills
• Understanding of business practices, regulations, and cultural dynamics across Africa
• Willingness and ability to travel frequently within the region

Nice to have

• Experience in PKI, Certificate Lifecycle Management or the Public TLS Market.
• Experience in Salesforce, Revenue Cloud and Gong.

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

#LI-GA1

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Product Manager (On Demand Delivery Execution) to join our team.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance.

Who’s who in the tech space

The position reports to the Logistics Product Lead.

Your mission, should you choose to accept it:

• Define and drive the roadmap for features and services that power the on-demand logistics execution platform, supporting a network of 20,000 last-mile drivers operating in the network. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution.

• Work closely with engineering, design, operations, and executive teams to enhance driver and logistics systems. Collaborate with drivers and logistics stakeholders to ensure the product meets both operational and customer needs.
• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the on-demand delivery experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of on-demand logistics.
• Define and monitor key metrics (e.g., delivery times, driver utilization, cost per delivery) to inform product decisions. Use data to create compelling business cases for prioritizing initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess both drivers and end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems/Computer Science/Engineering/Commerce) with at least 4 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives (through projects or responsibilities)
• Experience in an agile/iterative project management and development environment is beneficial 
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is highly preferred

 The skills we need:

• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the on-demand delivery or logistics space.
• On-demand platforms: An understanding of the unique challenges and opportunities in on-demand delivery, including real-time logistics, driver management, and operational efficiency.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organizational and communication skills to balance multiple priorities and align cross-functional teams.
• Exceptional communication skills
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see? 

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Systems Analyst is the operational backbone of our Customer Operations technology stack. You will own the day-to-day health, configuration, and continuous improvement of the systems that power how we work - most critically our FreshWorks implementation (FreshDesk for ticketing, FreshChat for chat), which supports Support, Success, Compliance, Renewals, Onboarding, and many other teams across impact.com.

This is not a "configure it and walk away" role. Our FreshDesk environment is large, complex, and deeply integrated into our business operations. It serves many teams with distinct workflows, automations, routing rules, SLA configurations, and reporting needs. You will own all of it - ensuring it runs cleanly, scales as the business evolves, and gets simpler over time, not more convoluted.

You will spend your time across three types of work:

1. Systems administration and optimization. You own FreshDesk and FreshChat configuration end-to-end: workflows, automations, groups, fields, rules, integrations, and everything in between. You are constantly looking for ways to simplify, automate, and eliminate manual workarounds. You inherited complexity; your job is to leave behind clarity.
2. Cross-functional process design. You are a business process partner. You work with stakeholders across the company to understand their operational needs, gather requirements, align competing priorities, and design solutions within our tooling. A significant portion of your time will be spent in conversations: understanding what teams actually need, translating that into system design, and getting stakeholder buy-in before you build.
3. Data partnership. The data in our systems powers reporting, dashboards, and AI tools downstream. You play a critical role in ensuring that data is clean, well-structured, and reliable. You partner with our Data team to map and describe data, identify quality issues at the source, and make changes in FreshDesk that improve the integrity of everything built on top of it.
   
   

This role is for someone who is equal parts meticulous and practical. You are the person who notices that a workflow has five unnecessary steps, who asks "why do we have 47 ticket categories when we use 12 of them," and whom it bothers when a process doesn’t match the reality of how people actually work. You are deeply organized, allergic to unnecessary complexity, and energized by the satisfaction of a system that just works.

If you are that person - if you get genuine joy from turning operational chaos into clean, automated systems - this is the role for you.

What You'll Do:

• Systems Administration Expertise: Deep, hands-on administrative experience with enterprise ticketing and chat systems. You must be highly capable of managing complex rules, groups, automations, and workflows within platforms like FreshDesk. You've managed a system at scale - not a simple setup, but one with multiple teams, overlapping workflows, and constant change.
• Business Process Design: Proven ability to analyze complex operational processes, identify inefficiencies, and design streamlined solutions. You don't just configure what people ask for - you push back, simplify, and propose better approaches. You understand that the best system design starts with understanding the business problem, not the tool.
• Cross-Functional Stakeholder Management: Strong experience gathering requirements from multiple teams with competing priorities and translating them into coherent system design. You are comfortable pushing back on senior stakeholders when a request would add unnecessary complexity, and you know how to find the solution that serves multiple teams without creating a mess.
• Data Fluency: Proficiency in SQL and a strong understanding of data structures. You can look at a FreshDesk data export and immediately spot quality issues. You understand how system configuration decisions affect downstream reporting and analysis, and you design with data integrity in mind.
• Technical Fluency: Strong working knowledge of APIs (REST). You should be comfortable discussing endpoint design with vendors and internal engineering teams, understanding integration architecture, and troubleshooting data flow issues between systems. Basic scripting ability (JavaScript, Python) is a plus but not required.
• Documentation & Communication: You can clearly document system configurations, process designs, and data mappings so that your work is understandable and maintainable by others. You can explain complex system behavior to non-technical stakeholders in terms they understand.
• Operational Rigor: You are relentlessly organized. You track changes, maintain configuration documentation, and don't make changes to production systems without understanding the downstream impact. You have a healthy respect for the blast radius of a misconfigured automation rule.

What You Bring:

• Specific, deep expertise managing FreshDesk (or Zendesk) at enterprise scale with multiple teams and complex workflows.
• Experience working within a Customer Operations, Customer Success, or Support organization.
• Direct experience integrating ticketing systems with Salesforce, Jira, or product platforms.
• Familiarity with AI tools and how they interact with operational systems - you don't need to build AI, but understanding how clean data and well-designed processes feed into AI systems is increasingly important in this role.
• Experience with knowledge management tooling and processes - designing how knowledge is structured, maintained, and surfaced to teams.
• A track record of inheriting messy, complex system environments and making them simpler.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybrid_CapeTown

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Internal Systems Engineer (Applied AI) is a specialized, high-impact builder role dedicated to supercharging our Customer Operations teams (Support, Success, Onboarding, Implementation).

This is a highly practical, application-focused engineering position instrumental to our AI transformation. You will spend your time across three types of work:

1. Building AI-powered tools and agents. You will integrate applied AI into our workflows using modern frameworks. You will consult with business stakeholders to help explain the art of the possible, guide them in defining logic and prompts, and own building and maintaining agentic workflows and tools. Example projects include building an AI-powered QA and training tool with a RAG component for new support agents, architecting agentic workflows for our onboarding team, or building a FreshDesk integration that suggests draft responses to tickets.
2. Building and maintaining a shared agent platform. This is what makes AI scale beyond our team. You will build and maintain the templates, approved patterns, and deployment infrastructure that enable people across Customer Operations to build their own agents without needing to figure out hosting, monitoring, or API connectivity themselves. When a Technical Services lead wants to build an agent that automates "pixel not firing" investigations, they should be able to do it on your platform without writing a deployment script. You own making self-serve actually work.
3. Building robust internal software, integrations, and automations - such as developing custom FreshDesk widgets to support our agents. You will own the full lifecycle of these apps: building, hosting, monitoring, maintaining, and eventually retiring them when they're no longer needed.

Many job descriptions define themselves as "critical" or "pivotal." This role genuinely is. impact.com has thousands of clients, millions of partners, endless data, and complex multi-system processes. As a business, we are ensuring we are on the cutting edge - aggressively automating and scaling up what we do with AI. This role owns a substantial portion of that transformation for a critical part of our business.

A note on how you'll work with others: when someone across Customer Operations builds a pilot that proves value, you don't take it over. You partner with them to elevate it - bringing engineering rigor, production infrastructure, and scale while they maintain creative control and ongoing input. When someone has a great idea but isn't technical enough to build it themselves, your first instinct is to build it with them, growing their skills in the process. You're an accelerator, not a bottleneck.

This role is for the person who embodies the overlap of curiosity, process-obsession, and action orientation. It is for the passionate tinkerer who also gets carried away exploring custom Salesforce structures and data flows. It is for the person who has been building agentic workflows to manage their household tasks in their free time because they can't stop playing with the new tools AI offers.

If you are that person - if you are a highly motivated, thoughtful builder - and you want to leverage applied AI on a daily basis, this is the role for you.

What You'll Do:

• Software Development Foundation: Proven experience building, hosting, and maintaining applications and tools. You are comfortable writing clean, functional code (Python, JavaScript/TypeScript, etc.) to solve operational problems. You understand what it means to keep something running in production, not just get it working once.
• API & Integration Expertise: Deep experience working with REST APIs. You can easily build connectors between distinct SaaS platforms to automate data flows and trigger actions.
• Applied AI Engineering: Hands-on experience with LLM orchestration frameworks (like LangChain or LangGraph). You understand MCPs, RAG pipelines, agentic workflows, DAG vs linear flows, engineering HITL systems, and have built real-world systems using these rails.
• AI Evaluation & Quality: Experience setting up and running evals for LLM outputs. You know how to build systems that grade, evaluate, and test AI responses for accuracy and safety (e.g., LLM-as-a-judge). You understand CI/CD for AI systems and can build regression testing pipelines.
• Platform Thinking: You don't just build one-off tools - you think about how to make your work reusable. You can design templates, abstractions, and deployment patterns that other people (including non-engineers) can use to build on top of what you've created.
• Systems Thinking & Process Orientation: You don't write code in a vacuum; you map out complex operational workflows before you start building. You have a knack for seeing how different tools, teams, and data flows interact, ensuring your solutions address the actual problem without creating downstream issues.
• Cross-Functional Collaboration: Ability to work closely with non-technical business stakeholders. You can take a process flow and prompt designs from a business leader and turn them into a functioning, hosted application. Equally important: you can teach - walking a non-technical person through building their first agent is as valuable as building it yourself.
• Autonomous Builder: You are a self-starter who thrives in an agile environment. You don't need excessive hand-holding to figure out how to host a script or deploy a small internal app.
• Relentless Tinkerer: You were the first person in your current role to start building agents. You have had personal subscriptions to Claude, Gemini, ChatGPT, Cursor, etc.

What You Bring:

• Experience building custom apps or integrations specifically for Freshdesk (or similar enterprise ticketing systems like Zendesk/Jira).
• Background working in or building tools for Customer Support, Customer Success, or Onboarding teams.
• Experience integrating with knowledge base platforms (like Gitbook or similar documentation sites).
• Proven experience taking automation projects from concept to deployment within a large, complex organization.
• Experience building internal platforms or developer tools that other teams use to self-serve.
• Experience with monitoring and observability for AI systems in production.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybryd_CapeTown

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

impact.com powers the partnership economy, helping brands and partners grow revenue through a modern SaaS platform used by thousands of companies globally. We're investing heavily in our data capabilities, and this role sits at the centre of how data powers our operations.We're looking for a Data Analytics Manager to build and scale our centralized analytics function. This is a senior player-coach role: you'll stay hands-on with deep analytical work while leading and developing a high-performing team of analysts. You'll shape the operating model, not just execute someone else's playbook. As Data Analytics Manager, you'll own the quality, consistency, and strategic impact of all analytical work produced by the Data Analyst team. You'll establish value-stream-aligned engagement patterns, drive Looker adoption and self-service maturity, and build analytical excellence through rigorous methodology, experimentation frameworks, and mentorship. You'll work on a modern cloud stack (BigQuery, dbt, Looker) with strong support from Analytics Engineering, who own the data platform and semantic layer. This role reports directly into senior leadership, with real visibility into how your work shapes company strategy. Our ideal candidate has deep analytical expertise, a track record of building teams, and the energy to create structure where little exists. This role is for someone who wants to build an analytics function that drives real business outcomes.

What You'll Do:

• Lead, mentor, and develop a team of data analysts, establishing clear career pathways, skill development priorities, and performance expectations.
• Establish and drive a value-stream-aligned operating model, ensuring analysts are embedded with business teams and delivering consistent, high-quality insights.
• Own analytical methodology and standards: how analysts approach problems, structure analyses, document work, and communicate insights.
• Drive Looker adoption and self-service analytics across the organisation, including governance frameworks, training cadences, and enablement materials.
• Partner closely with business stakeholders across operations, finance, marketing, product, and customer success to translate strategic questions into data-driven Recommendations.
• Build and maintain analytical frameworks, templates, and repeatable patterns for KPI design, insight narratives, and measurement reporting.
• Define and govern experimentation frameworks, covering A/B testing, causal inference approaches, and impact evaluation.
• Dig into complex, large-scale datasets using SQL, BigQuery, Looker, and Python to surface patterns, trends, and strategic opportunities.
• Collaborate with Analytics Engineering and Data Platform Engineering on semantic layer design, data quality, and pipeline improvements.
• Manage analyst capacity allocation and prioritisation across value streams within agreed engagement frameworks.

What You Have:

• 7+ years of experience in data analysis, business intelligence, or analytics, including 2+ years in a team leadership or management role
• Strong hands-on technical skills in SQL, Python or R, and modern BI tools (Looker, Tableau, or Power BI)
• Proven experience building and scaling analytics teams and establishing analytical methodologies and standards
• Deep understanding of statistical methods, experimentation design, causal inference, and forecasting
• Experience with Google Cloud Platform, BigQuery, and cloud-native analytics tools
• Strong track record of partnering with business stakeholders to translate questions into actionable recommendations
• Experience designing and driving self-service analytics and BI adoption initiatives
• Excellent communication and storytelling skills, with the ability to translate complex findings for both technical and executive audiences
• Experience with data visualisation best practices and dashboard design
• Strong people management skills: coaching, mentorship, performance management, and career development
• Experience delivering analytical outcomes in a scaling SaaS environment with competing priorities across multiple business functions

Nice to Have:

• Bachelor's or Master's degree in Mathematics, Statistics, Economics, Computer Science, or a related field (or equivalent practical experience)
• Experience with product analytics concepts: cohort analysis, retention curves, user segmentation, and feature adoption measurement
• Familiarity with product analytics tooling (Amplitude, Mixpanel, or similar via SQL)
• Experience in the digital marketing technology or partnership/affiliate industry
• Comfort with ambiguity in data definitions and business logic, particularly in build-from-scratch environments
• Exposure to dbt or semantic layer tooling

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipent
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Mr D, a division of the Takealot Group is looking for a highly talented Senior Category Marketing Manager Retail to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Category Marketing for Food & Retail of Mr D.

Your responsibilities will include:

• Lead the conceptualization, implementation, and management of high-impact promotional marketing campaigns to enhance brand visibility and drive Retail orders on the Mr D platform.
• Oversee the update and maintenance of the Mr D Demand Planner and promotional calendar, ensuring alignment with strategic business goals for the retail sector, focusing on strategic planning for weekly deals and monthly promo campaigns related to the Shops vertical.
• Collaborate with merchandising and advertising on the monthly retail plans.
• Develop comprehensive knowledge of consumer target markets and lead the creation of meaningful promotional strategies that resonate with these audiences, particularly for the retail and Shops vertical.
• Partner with the merchandising team to optimize customer conversion strategies and achieve business growth objectives within the Mr D app.
• Collaborate with the Retail Merchandising, Advertising team, and cross-functional (Operations and Product)  teams to develop, coordinate, and implement campaigns and promotions in alignment with strategic goals and promotional calendars.
• Drive strategic planning and execution of new retail feature launches, including the development of ongoing educational content on product features and differentiators to increase customer engagement.
• Provide strategic oversight and management of various campaigns, ensuring operational efficiency and effectiveness from conception to execution.
• Act as a key liaison, working closely with brand, content, and social teams to leverage integrated marketing strategies for Mr D brand campaigns, with a particular focus on retail and the new Shops vertical.
• Lead coordination with the social media team, ensuring a strategic approach to monthly content planning and management, as well as managing high-value paid influencer partnerships.
• Collaborate with internal specialist teams to design and execute performance media and CRM strategies aimed at growing orders and customer base for the Mr D Retail sector and Shops vertical.
• Establish strategic partnerships with Takealot Group marketing representatives for campaign execution, maximizing cross-selling opportunities, and tapping into new consumer bases.
• Monitor and evaluate campaign performance, delivering insightful monthly, weekly, and daily reports on promotional activities and strategic initiatives for the retail sector and Shops vertical.

Skills, knowledge and abilities: 

• A hands-on project manager with high attention to detail.
• A highly driven individual who is motivated to drive meaningful sales revenue for the business through retail marketing initiatives including - promotions, product launches and co-marketing opportunities with brands and third parties. 
• A person who is a very strong relationship builder and can unlock opportunities with brands and third parties.
• Ability to identify key advertising opportunities and translate these into implementable plans 
• Motivated, and capable to focus on and hit aggressive growth targets 
• In-depth understanding of the advertising sales and tools 
• Skilled in managing high-value accounts and managing relationships at an executive level 
• Strong prioritization skills 
• Fast learner and ability to thrive in a dynamic and high pace environment 
• Systems thinker with the ability to understand and break down complex problems and relationships 
• Creative and practical problem solving skills; solution-oriented 
• Entrepreneurial mindset with the ability to work independently and achieve a wide set of goals and objectives in a challenging and changing environment 
• Resilience and perseverance to overcome challenges to achieve objectives 
• A high level of integrity and respect   

Qualifications and experience: 

• Demonstrated success as a strategic leader with a proven track record in academic achievements and professional career.
• A minimum of a 3+ year degree in business, marketing, or communications.
• 7+ years of experience in a senior retail and marketing role, with a focus on brand management and strategy
• Substantial experience working across multiple marketing channels, including Digital, ATL, BTL and Partnerships, with strong evidence of impactful results.
• Proven track record of leading successful brand projects and initiatives, with strong organizational and analytical skills.
• Exceptional communication and leadership skills to effectively influence and manage cross-functional teams.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics, visit www.impact.com.

Your Role at impact.com:

We’re looking for a performance-driven Paid Media Buyer who thrives on aggressive testing, creative iteration, and maximizing ROI across platforms such as Meta and TikTok. This role requires someone who is laser-focused on results - scaling what works, cutting what doesn’t, and constantly testing new creative angles to drive performance.

Beyond traditional paid media buying, you’ll also have experience with affiliate marketing, and knowledge about the emerging creator affiliate space. You understand how to amplify influencer content to drive key performance metrics such as sales, installs, and downloads. If you are passionate about performance marketing and demonstrate how to scale campaigns, this role is for you.

What You'll Do:

Media Expertise:

• Paid Media Buying & Optimization: Manage and optimize paid media campaigns across Meta (Facebook, Instagram), TikTok, YouTube, LinkedIn, Snap, Pinterest, and Impact.com media product suite, allocating budgets aggressively based on performance.
• Campaign architecture, budgeting, pacing, and optimization against clear performance goals 
• Audience strategy including prospecting, retargeting, lookalikes, exclusions, and creative-led segmentation
• Deep, hands-on experience inside Meta Business Manager (and equivalent platform admin tools)
• Creative Testing & Iteration: Drive frequent creative testing processes to maximize conversion rates and scale winners.
• Switch between performance objectives such as CPA, ROI, ROAS, and CTR, with the ability to deeply understand campaigns and how to improve them. 
• Develop and implement conversion optimization strategies to meet or exceed campaign and/or advertiser goals.
• Manage campaign budgets effectively to maximize ROAS for advertisers
• Troubleshooting of any campaign delivery issues.
• Create detailed performance reports and provide actionable insights.
• Ability to create wrap reports to communicate status and results to all stakeholders.
• Stay current with platform updates and emerging digital marketing trends.
• Mentoring and training of junior team members.
• Join client calls to present Media Reports or discuss Media strategies.
• Confident managing and troubleshooting:
• Pixels and conversion APIs
• Event setup, prioritization, and deduplication
• Domain verification and Aggregated Event Measurement
• Custom conversions and event mapping
• Ability to audit and diagnose tracking issues in partnership with analytics, engineering, or external partners
• Understanding of how tracking, attribution windows, and signal quality impact optimization and reporting

What You Have:

Experience:

• 3-5+ years of experience in digital marketing, campaign management, Ad Operations, customer acquisition, CRM/retention at an agency, publisher, SaaS company, or similar MarTech/AdTech business.
• Proven experience managing campaigns for key accounts and delivering strong performance metrics.
• Knowledge of scaling paid traffic while maintaining CPA targets.
• Background in financial services or eCommerce/retail is an advantage but not required.

Industry Knowledge:

• Deep understanding of digital metrics such as CPA, CPL, CPM, ROAS, ROI, open rates, and bounce rates, and experience optimizing campaigns to meet these targets.
• Familiarity with ad management platforms (e.g., Google Ad Manager, Campaign Manager 360, Adobe), third-party measurement providers (e.g., Adjust, Branch), and data visualization tools (e.g. Tableau).

Skills:

• Expertise in Excel, including pivot tables, vlookups, and macros.
• Experience using dashboards in Google Looker Studio is beneficial.
• Basic HTML & Javascript knowledge and experience of troubleshooting both client side and publisher tags. 
• Google AdWords/Analytics Certification and experience with WordPress or SaaS platforms preferred.
• Hands-on experience running creator-led paid social across platforms (e.g., Meta, TikTok, YouTube).
• Strong understanding of affiliate and paid marketing channels and how they align.
• Exceptional communication skills to keep stakeholders informed on priorities, successes, and challenges.
• Creative problem-solving skills with a growth mindset, consistently seeking professional development and feedback.
• Ability to remain organized, manage multiple campaigns/projects, and maintain composure under pressure.

Why Join impact.com?

• Innovative Environment: Work at the forefront of commerce media and performance marketing, shaping the future of how brands and publishers connect with consumers.
• Impact & Growth: Drive meaningful relationships and revenue-generating partnerships in a rapidly evolving digital ecosystem.
• Team Culture: Be part of a passionate, inclusive team that thrives on collaboration, embraces challenges, and celebrates shared success.
• Competitive Rewards: We offer a competitive compensation package and continuous opportunities for personal and professional development.
  
  

If you’re excited by the prospect of working in an environment that values innovation, collaboration, and high performance, we’d love to hear from you. Bring your expertise in performance marketing, your enthusiasm for commerce media, and your drive to succeed. 

Apply today and let’s transform commerce media, one partnership at a time.

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Technology StipenedPrimary Caregiver LeaveMental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Mr D, a division of the Takealot Group, is looking for a highly talented Paid Media Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

Purpose:
The role focuses on delivering impactful advertising campaigns that drive in-app traffic, user acquisition, customer retention, and revenue growth across key verticals, including restaurants, food, groceries, and retailers.

The position reports to the Head of Paid Media of Mr D.

Your responsibilities will include:

• Campaign Strategy & Execution 

  • Develop and execute paid media strategies across multiple platforms, including but not limited to Google Ads, Meta (Facebook/Instagram), TikTok, Snapchat, and programmatic advertising. 
  • Plan and optimize campaigns for user acquisition and retention while managing budgets to hit key ROI and ROAS targets. 
  • Implement end-to-end campaign management: from concept and audience targeting to creatives and performance optimization.

• Data-Driven Optimization 

  • Continuously measure, analyze, and optimize campaign performance to improve engagement, conversions, and lifetime value (LTV). 
  • Leverage A/B testing frameworks to fine-tune ad creatives, copy, audiences, bidding strategies, and landing pages. 
  • Use analytics tools (e.g., Google Analytics, Looker, Tableau) to generate insights and actionable recommendations for campaigns.

• Collaboration and Operations 

  • Partner with creative teams to brief and develop high-impact ad creatives that align with brand and performance goals. 
  • Work closely with the Head of Paid Media to plan the quarterly budget allocation and track performance against targets. 
  • Liaise with growth, CRM, and product teams to ensure alignment on user experience and messaging consistency across touchpoints.

• Market Insights & Innovation 

  • Stay at the forefront of industry trends, emerging advertising platforms, and technologies to identify new growth opportunities. 
  • Benchmark campaigns against competitors and industry performance standards. 
  • Experiment with innovative ad formats and channels (e.g., CTV, native ads) to stay competitive in the dynamic app-based marketplace.

Skills, Knowledge & abilities: 

• • Strong knowledge of Paid media channels including Google Ads (Search, Display, Shopping & Youtube), META and TikTok
  • DV360 and SA360 experience (Beneficial)
  • Demonstrated knowledge of data analytics tools including Google Analytics and MMPs such as Adjust or Appsflyer
  • Certifications: Google Ads & Google Analytics (Required)
  • Understanding of ASO and SEO (beneficial)
  • Google Tag Manager experience(beneficial)
  • Advanced analytic and reporting skills required
  • Proficient in daily, weekly, and monthly reporting standards

Qualifications and Experience:

• • Bachelor's degree in Digital Marketing or Marketing or equivalent or Statistics, Mathematics or Computer Science.
  • Proven experience (3+ years) managing multi-channel paid media campaigns in an ecommerce or on-demand brand environment.
  • Strong proficiency in tools and platforms such as Google Ads, Meta Ads Manager, TikTok Ads, and programmatic platforms (e.g., DV360). 
  • Solid analytical skills and experience with tools like Google Analytics, Data Studio, or similar. 
  • Strong understanding of attribution models, customer lifetime value (CLV), and incremental lift measurement. 
  • Exceptional project management and organizational skills, with the ability to manage multiple campaigns simultaneously. 
  • Experience in budgeting, forecasting, and estimating campaign costs effectively. 
  • Previous experience in apps focused on delivery services or food, groceries, and retail verticals. 
  • Familiarity with customer segmentation and retargeting strategies tailored for marketplaces. 
  • Knowledge of SQL, Looker, or other data query tools is a plus. 
  • Exposure to affiliate/partner marketing and influencer collaborations.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Anti-Money Laundering (“AML”) Operations team based in South Africa, and you will report to the AML Operations Manager. Our AML Operations team looks after our global business and consists of a growing team of enthusiastic, energetic Lunauts. You will work in a fast paced environment, collaborating with other business units, including Customer Support, Onboarding, Engineering, Product and Legal teams, servicing the business on an international level together with the teams from Africa, Asia Pacific and Europe.

About the team: 

The AML Operations team takes care of the operational aspects of financial crime risk identification matters for Luno's global business. Our mission is to create a world class compliance experience for Luno as well as our customers. We make sure we have the processes and information available that enable us to truly understand our customer risk, we monitor for any external red flags customers may raise when they use Luno and we deal with any questions our business or customers may have on what good looks like. We operate in regional teams around the world with our central team in South Africa.

Your mission will involve: 

• Management and oversight of the Screening Team on all functional and people management aspects;
• Managing and supervising Screening Team members, including:
• providing guidance on execution of functional duties and as required, become actively involved to meet schedules and resolve problems;
• supporting personal development;
• building relationships with and between team members, set expectations, define and delegate tasks and help remove obstacles;
• Managing team member onboarding and role based training;
• Conducts regular 1-1s with team members and raise performance matters with key stakeholders;
• Maintain open lines of communication with team members, including on priorities, policy and processes;
• Managing all aspects of customer screening and the outcomes thereof in respect of:
• sanctions, adverse media and political exposure; 
• private watch lists;
• geolocation and geofencing; 
• perform a QA function and
• any other AML risk identifiers and typologies as appropriate;
• Management, fine tuning and reporting on screening rules, thresholds and outcomes;
• Governance and reporting in respect of team performance, progress tracking, service level agreements, key risk indicators and operational metrics;
• Oversight over the drafting and, where appropriate, filing of regulatory reports and responding to regulatory requests;
• Establishing processes for, review of and managing of quality assurance; 
• Drafting and implementing standard operating procedures, including in respect of account closures, exits and the unverifying of customer accounts, and guidance to ensure compliance with regulations;
• Coordination and management of senior management approvals;
• Creating, implementing and managing role based training;
• Collaborate with AML Operations Manager in developing, planning and managing the Screening Team’s operational plans and strategic goals, including in relation to Smart Goals;
• Collaborating with the wider Anti-Financial Crime team to support ongoing investigations, queries and analytics;
• Supporting the AML Operations Manager in the planning and oversight of day to day team tasks;
• Working with the Compliance Advisory team to ensure that our operations are regulatory compliant and manage the implementation of new regulations or changes to existing regulations;
• External and internal stakeholder management in conjunction with the AML Operations Manager and Head of Anti-Financial Crime;
• Supporting external and internal compliance audits; 
• Supporting Luno’s compliance efforts across multiple geographies; and
• Supporting the business with AML operations related queries, including triaging received queries and resolution of questions pertaining to Luno’s compliance procedures.

The ideal candidate will have:

• A degree or diploma from a recognised tertiary institution
• A minimum of 5 years work experience in an Anti-Money Laundering and Countering Terrorist Financing related field
• Strong analytical mindset 
• Ability to adapt within a fast-paced environment
• Strong attention to detail and experience in process writing and documenting outcomes of reviews and investigations 
• High proficiency in English (please ensure that your application is in English)
• If not a South African citizen, an existing, valid permit to work in South Africa
• Entrepreneurial, strong sense of responsibility and very high level of integrity
• Solid interpersonal, communication and negotiation skills
• Friendly, transparent, articulate and driven to succeed
• Familiarity with crypto-currencies will be highly advantageous

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time | Remote | £ + R Compensation | Fast-Paced Role

Biospan is a premium private chef & nutrition service supporting clients across the UK, Dubai and global markets. We place high-quality private chefs into families, athletes, executives and high-performance households, while delivering nutrition support and ongoing client management.

We’re expanding — and we’re hiring a driven Recruitment Resourcer based in South Africa to help us scale.

This is a fast, process-driven, high-output role suited to someone who:

• Loves sourcing
• Works quickly and accurately
• Thrives in a structured environment
• Is target-driven
• Enjoys online research, candidate outreach and screening
• Wants real career progression into delivery, operations or recruitment management

The Role

You will work alongside our Support Manager and Founders to:

• Source private chefs across the UK, U.S, UAE & global markets
• Use internal tools and CRM's to pull candidate pools
• Screen, shortlist and prepare candidates
• Present high-quality chef profiles
• Speed-run recruitment workflows
• Communicate clearly with chefs via WhatsApp and Email
• Coordinate early-stage interviews
• Ensure candidates match client dietary + lifestyle requirements
• Keep data clean, updated and accurate
• Hit monthly placement targets

This role is NOT sales, and NOT long-term client management — your core mission is fast, accurate delivery.

Ideal Candidate

We’re looking for someone who is:

• Fast, organised and detail-oriented
• Has a personal interest in health and fitness
• Strong with admin, calendars, systems and workflows
• Clear communicator (written + verbal English)
• Able to manage time zones and multiple live roles
• Hungry to grow into a bigger position
• Comfortable working independently
• Process-driven and motivated by targets
• Calm under pressure

Experience in:

• Recruitment sourcing
• HR coordination
• Admin coordination
• Virtual assistant roles
• Call-centre QA/staffing
• Or similar operations roles

Experience in hospitality, chef hiring or private staffing is a bonus — but not required.

Compensation

Expected Earnings: R21k – R33k+ per month, depending on output.

Base Salary: R18,000 – R20,000 per month (depending on experience)

Bonuses: Performance bonuses based on number of placements

Promotion Path: 6–24 months roadmap with salary growth

Working Hours

Full-time remote position. You’ll typically work South Africa daytime hours, with overlap into UK times, but you may be required to work later during busy periods to overlap with U.S time when needed.

Why Join Biospan?

• Work directly with UK, U.S, & Dubai markets
• Become part of a company focused on health and wellbeing
• Learn high-level recruitment & operations systems
• Grow into a leadership role
• Be part of a high-performance service business
• Learn private chef industry fundamentals
• Work with founders and a nutrition team
• Clear promotion pathway
• Fast-moving team with strong systems

We’re not looking for an average admin assistant — we want a high-output operator who can grow with us.

How to Apply

Use the application form below to submit your CV, cover letter, and answer a few questions. 

Full-Time | Remote | £ + R Compensation | Fast-Paced Role

Biospan is a premium private chef & nutrition service supporting clients across the UK, Dubai and global markets. We place high-quality private chefs into families, athletes, executives and high-performance households, while delivering nutrition support and ongoing client management.

We’re expanding — and we’re hiring a driven Recruitment Resourcer based in South Africa to help us scale.

This is a fast, process-driven, high-output role suited to someone who:

• Loves sourcing
• Works quickly and accurately
• Thrives in a structured environment
• Is target-driven
• Enjoys online research, candidate outreach and screening
• Wants real career progression into delivery, operations or recruitment management

The Role

You will work alongside our Support Manager and Founders to:

• Source private chefs across the UK, U.S, UAE & global markets
• Use internal tools and CRM's to pull candidate pools
• Screen, shortlist and prepare candidates
• Present high-quality chef profiles
• Speed-run recruitment workflows
• Communicate clearly with chefs via WhatsApp and Email
• Coordinate early-stage interviews
• Ensure candidates match client dietary + lifestyle requirements
• Keep data clean, updated and accurate
• Hit monthly placement targets

This role is NOT sales, and NOT long-term client management — your core mission is fast, accurate delivery.

Ideal Candidate

We’re looking for someone who is:

• Fast, organised and detail-oriented
• Has a personal interest in health and fitness
• Strong with admin, calendars, systems and workflows
• Clear communicator (written + verbal English)
• Able to manage time zones and multiple live roles
• Hungry to grow into a bigger position
• Comfortable working independently
• Process-driven and motivated by targets
• Calm under pressure

Experience in:

• Recruitment sourcing
• HR coordination
• Admin coordination
• Virtual assistant roles
• Call-centre QA/staffing
• Or similar operations roles

Experience in hospitality, chef hiring or private staffing is a bonus — but not required.

Compensation

Expected Earnings: R21k – R33k+ per month, depending on output.

Base Salary: R18,000 – R20,000 per month (depending on experience)

Bonuses: Performance bonuses based on number of placements

Promotion Path: 6–24 months roadmap with salary growth

Working Hours

Full-time remote position. You’ll typically work South Africa daytime hours, with overlap into UK times, but you may be required to work later during busy periods to overlap with U.S time when needed.

Why Join Biospan?

• Work directly with UK, U.S, & Dubai markets
• Become part of a company focused on health and wellbeing
• Learn high-level recruitment & operations systems
• Grow into a leadership role
• Be part of a high-performance service business
• Learn private chef industry fundamentals
• Work with founders and a nutrition team
• Clear promotion pathway
• Fast-moving team with strong systems

We’re not looking for an average admin assistant — we want a high-output operator who can grow with us.

How to Apply

Use the application form below to submit your CV, cover letter, and answer a few questions.