Federato is hiring an Event Marketing Manager who wants to help reinvent what industry events can be. Our Events team is bold, creative, and committed to breaking the mold in a space that is long overdue for innovation. At the same time, Federato is scaling fast, expanding our presence across the industry, and investing heavily in world class events as a core growth engine. This is an opportunity to join a team that is not only encouraged to think differently but is also backed by a company with the momentum and ambition to make those ideas real.

In this role, you’ll own the strategy, planning, and execution of Federato’s third party conference and field event portfolio. You’ll lead programs across major global conferences, targeted field activations, and innovative experiential moments. You’ll execute established plans with precision while also shaping new programs from scratch, pushing boundaries, and elevating how Federato shows up on the industry stage.

If you’re motivated by creativity, strategic thinking, and crafting experiences that stand out, you’ll find endless opportunities to innovate and excel at Federato.

What you'll be doing: 

• Event Strategy and Planning: Manage Federato’s third party and field event portfolio. Develop event strategies aligned to marketing and sales goals.
  Build and execute plans for new conferences, sponsorships, and field programs. Partner with sales, customer success, marketing, product, and leadership to shape priorities and program direction. Evaluate event opportunities and articulate clear recommendations based on business goals.
• Event Operations & Execution: Manage logistics, timelines, budgets, deliverables, and run-of-show for all third party and field events. Lead coordination with vendors, production partners, and creative agencies. Negotiate sponsorship packages, booth options, and vendor rates with confidence and precision. Maintain strong relationships with industry conference organizers and partners. Ensure every program is delivered flawlessly, on time, and on budget.
• Cross Functional Leadership: Drive highly cross functional internal workflows, aligning sales, product, and marketing stakeholders. Lead event enablement for sales: pre event briefing, onsite readiness, follow up plans, lead management, and onsite meeting coordination. Communicate plans clearly, succinctly, and proactively to all stakeholders.
• Measurement, Optimization, and Reporting: Maintain reporting, dashboards, and performance scorecards. Track KPIs across pipeline influence, engagement, lead quality, attendance, and ROI. Surface clear insights and recommendations for future improvements. Build a continuous improvement loop across all events and programs.
• Creativity & Innovation: Bring fresh ideas to elevate the event portfolio beyond standard conference marketing. Identify opportunities to differentiate Federato through experiential moments, unique sponsorship elements, and new event formats. Constantly push to break the mold and innovate our approach to industry events. 

Who we hope you are: 

• 4-6+ years of event marketing experience, ideally in B2B SaaS or a related field
• Proven success managing third party and field event portfolios
• Exceptional sales enablement skills; you deeply understand how events support pipeline goals
• Strong project management capabilities; you keep complex programs on track without missing details
• Skilled negotiator who can secure favorable sponsorships and vendor contracts
• Highly collaborative with strong interpersonal communication
• Data driven mindset with experience using event metrics, dashboards, and reports
• Experience partnering with agencies, vendors, and conference organizers
• Able to articulate strategic recommendations and tie sponsorship decisions to business objectives
• Strong creative instincts and willingness to bring bold new ideas forward
• Highly organized and thrives in a fast paced, scaling environment

Our cash compensation amount for this role is targeted to $120,000-$140,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

You will act as their strategic partner, hunting into a defined list of Named Accounts (aligning to AEs) that spans the entire insurance ecosystem—from large Insurance Carriers to specialized MGAs and Program Administrators. We are looking for a self-starter who doesn't wait for permission to execute. You will be responsible for generating the pipeline that fuels our growth.

What you'll be doing:

• Hunt with Tenacity: You will own the top of the funnel for your AE’s Named Accounts. You are expected to be relentless in your pursuit, using phone, email, and social channels to break into these specific, high-value organizations.
• Prioritize signal-driven, high-intent outreach over volume, using ABM insights, intent data, and account context to guide execution
• Navigate Complex Ecosystems: You won't just be calling one type of prospect. You will learn to navigate the complexities of massive Carriers as well as the fast-moving world of MGAs. You will adapt your hustle to fit the target.
• Maintain a consistent operating cadence with your aligned AE, including weekly account reviews, deal feedback, and territory planning
• Partner on Strategy: You will strategize with your AE and ABM partners to map out these accounts, identify the power players, and coordinate "ground cover" to ensure we are penetrating the right buying centers.
• Learn the Business: We don't just want you to sell; we want you to understand what you are selling. You will be expected to dive deep into the world of insurance underwriting, learning the difference between a full policy AI native platform and legacy Old Core workflows so you can speak the language of a VP of Underwriting fluently.
• You will receive structured onboarding, enablement resources, and ongoing coaching to ramp quickly into the insurance and underwriting domain

Who we hope you are: 

• 1-2 years of B2B SaaS Sales experience: You have carried a quota, you know how to use a CRM, and you understand the mechanics of a cold call.

OR

• Insurance Industry Experience: You have worked as an Underwriter, Broker, or Claims Adjuster and are looking to pivot into tech. You understand the pain of legacy systems because you’ve lived it.

• Prospecting Proficiency: You are comfortable using tools like Salesforce, Gong, LeadIQ and LinkedIn Sales Navigator. You know how to build a list, finding mobile numbers, and map an organization.
• Writing Chops: You can write a cold email that doesn't sound like a robot. You understand brevity, personalization, and the importance of a clear Call to Action
• Phone Presence: You don’t hide behind email. You are comfortable calling a VP of Underwriting, navigating a gatekeeper, and handling objections like "We're happy with what we have" without flinching.

• Self-Starter: We are a remote-first, high-growth company. We don't micromanage. We need someone who can wake up, set their own agenda, and execute without needing their hand held.
• Tenacity & Grit: You are relentless. You are hungry to succeed. You understand that sales is a game of persistence. You don't let a bad call ruin your day; you pick up the phone and dial again. You thrive on the hustle.
• Intellectual Curiosity: You genuinely want to learn the business. You are the type of person who reads industry news, checks the MGAA member list, listens to insurance podcasts, and asks "why" until you understand the root of a customer's problem.
• Coachability: You have an ego when it comes to winning, but no ego when it comes to learning. You actively seek feedback from your AEs to sharpen your skills.
• Career Growth & Advancement: This role is designed for individuals who want to grow their careers in go-to-market roles such as: Account Executive or adjacent GTM functions as Federato scales. 

What Success Looks Like in the First 6 Months 

• Build deep coverage across named accounts, consistently engaging multiple buyer personas 
• Consistently generate qualified meetings that convert into real pipeline 
• Demonstrate strong AE partnership through joint account planning, feedback loops and support. 
• Become fluent in Federato’s core value proposition and underwriting use cases to confidently engage senior insurance leaders.
  
  Our cash compensation amount for this role is targeted to Base $65,000-70,000 OTE $100,000-$110,000
  Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

What you'll be doing: 

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are: 

• 7-10 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process required 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our base compensation amount for this role is targeted to $160,000-$180,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Credit team protects Stripe by managing the end-to-end risk of our largest and most complex users. We leverage deep underwriting expertise and data-driven stress heuristics to make informed decisions at every stage of the user lifecycle—from onboarding to loss recovery. Our goal is to enable Stripe’s growth by making confident, calibrated decisions on our highest-exposure users.

What you’ll do

Stripe handles billions of dollars every year for businesses around the world, and the Risk team plays a critical role in the company’s financial and partnership success. As a Credit Analyst Underwriter on the North America Strategy Risk team, you will underwrite and manage a portfolio of our largest and fastest growing businesses in order to facilitate Stripe’s growth objectives while minimizing Stripe’s credit risk. This is a high impact role that involves strong cross-functional partnership with Sales, Legal, Treasury, and Finance.

Responsibilities

• Work directly with our top merchants, from successful venture-backed startups to well established institutions, to evaluate their business models and financial statements
• Provide tailored credit risk recommendations that mitigate Stripe’s exposure, while facilitating partner company growth
• Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models
• Deliver insights to support senior management decisions, ranging from onboarding strategies to merchant pricing analysis 
• Support the refinement of tools and processes to help the team deliver on key performance indicators, such as credit loss targets or portfolio coverage metrics
• Work with internal and external partners to support merchants around the world

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of relevant experience with knowledge of commercial credit underwriting, financial risk modeling, and cash flow forecasting
• Bachelor’s degree in Finance, Economics, Statistics, or other related fields 
• Strong knowledge of accounting principles and comfort evaluating financial statements and business models across a range of industries
• Ability to transform business and financial data into cohesive narratives that outline potential credit risks and present dynamic mitigation strategies
• Strong written, verbal, and analytical skills
• Attention to detail while managing priorities in a fast-paced environment
• Ability to comfortably interact with the CFOs and CEOs of our top merchants
• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them

Preferred qualifications

• Strong technical expertise, including demonstrated experience with SQL
• Strong data visualization skills and a passion for data and analysis
• Experience working in tech, or other fast-paced, high-growth environments

What you'll do

• Contribute to our application security program. Work with our SAST, DAST, and SCA tooling, triage and prioritize vulnerabilities, and partner with engineering teams to drive remediation. Participate in threat modeling and secure design reviews on new products and services.
• Share incident response on-call. Investigate, contain, and resolve security incidents alongside the rest of the team. Help refine our runbooks, detection coverage, and post-incident process.
• Help harden our cloud and Kubernetes environment. Contribute to security posture across GCP and GKE: IAM and least-privilege, secrets management, container and supply chain security, and IaC guardrails (Terraform).
• Build detections and security automation. Engineer high-signal detections from cloud, identity, and application telemetry. Automate the toil of vuln triage, access reviews, SaaS posture, questionnaire workflows so the team scales.
• Streamline customer security work. Help respond to customer security questionnaires and audits, and build internal tooling and a knowledge base so this scales as deal volume grows.
• Strengthen business continuity and DR. Help assess threats to continuity, contribute to DR plans, and run real exercises against them.
• Help drive a security culture across engineering. Pair on developer training, secure-coding guidance, and standards work to make the secure path the easy path.

Who We Hope You Have: 

• 5+ years of hands-on experience managing cloud infrastructure and automation.
• Experience in achieving SOC2 Type II, ISO 27001, or similar certifications
• Experience with Node.js or Python for backend services in a microservices architecture.
• 3+ years of experience with cloud providers, preferably Google Cloud Platform (GCP).
• Solid experience with cloud security on GCP or AWS, including IAM, Kubernetes, and IaC.
• Knowledge of asynchronous processing, message queues (e.g., Kafka, Pub/Sub), and event-driven architecture for backend applications.
• Experience focused on the internal engineer team success

$160,000 - $190,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

What you'll be doing:

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are:

• 3-5 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred. 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our cash compensation amount for this role is targeted to $70,000 to $115,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

What You'll Be Doing:

• Work directly on building, deploying, and iterating on machine learning models and agentic workflow features that address real customer needs
• Apply ML techniques to improve accuracy and overall system performance, ensuring solutions are robust, reliable, and production-ready for customers
• Improve, implement, and validate ML models and agentic workflows supporting submission intake, underwriting decision-making, and automation tasks
• Deploy and adapt autonomous agent behaviors into customer-specific workflows, translating core AI capabilities into practical solutions
• Develop and maintain evaluation pipelines, monitoring systems, and performance metrics to ensure reliability under evolving production conditions
• Monitor production systems via logs, metrics, and user feedback to diagnose issues, debug failures, and drive resolution
• Take end-to-end ownership of problems — implementing fixes or coordinating with engineering and infrastructure teams as needed
• Partner closely with Data Science and Engineering teams to iterate quickly and deliver high-impact solutions

Who We Hope You Are:

• Bachelor's or master’s degree in Mathematics, Operations Research, Data Science, Artificial Intelligence, or a related field with foundational knowledge in machine learning, deep learning, and natural language processing.
• Experience working in a fast-paced, cross-functional environment
• 2+ years of experience as a Machine Learning Engineer, Applied Scientist, or similar role delivering ML solutions in production
• Experience working directly with customers or stakeholders to translate business needs into technical solutions
• Hands-on experience adapting, extending, and deploying ML/LLM systems (including agentic workflows and prompt engineering) in real-world use cases
• Strong experience with experimentation, evaluation, and monitoring pipelines, including analyzing production logs and debugging systems
• Experience deploying and iterating on ML systems in cloud environments in collaboration with engineering teams
• Proven track record of ownership — driving issues through to resolution in production systems

Base Salary Range: $155,000 - $180,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes bonus, stock options, benefits and additional perks. 

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

Role Overview

As a Senior Product Manager – Distribution, you’ll spearhead the development of tools that enable insurers to manage and optimize their distribution channels effectively. Your focus will be on creating solutions that streamline agent onboarding, licensing, compensation, and performance tracking, while ensuring compliance across various jurisdictions. You’ll collaborate closely with engineering, design, and go-to-market teams to deliver products that meet the evolving needs of carriers, MGAs, and brokers.

What You’ll Be Doing

• Define and execute the product roadmap for distribution management, focusing on agent/broker onboarding, licensing, and compliance automation.
• Develop features that provide real-time access to agent and agency data, facilitating efficient service requests and status updates.
• Implement performance analytics tools to monitor producer effectiveness, enabling data-driven decisions for channel optimization.
• Design and manage commission structures and incentive programs, ensuring accurate and timely compensation for distribution partners.
• Ensure seamless integration with third-party systems, such as comparative raters and agency management platforms, to enhance operational efficiency.
• Stay abreast of regulatory changes and ensure the product remains compliant with state and federal insurance distribution laws.

Who We Hope You Are

• 5+ years of product management experience
• 3+ years of focus on insurance distribution.
• Strong understanding of P&C insurance distribution models, including captive agents, independent agents, brokers, and digital channels.
• Proven track record of delivering SaaS products that address complex regulatory requirements and integrate with existing insurance systems.
• Excellent communication skills, with the ability to translate technical concepts into clear business value propositions.
• Experience working in cross-functional teams, collaborating with engineering, design, legal, and sales departments.
• A BA/BS degree in business, computer science, engineering, or a related field is required.
• Preferred: MBA or MS in Technology Management, Data & Analytics, or Insurance Management or other insurance related fields.
• Ability to travel to East Coast roughly 20% of the time or based on product spike timing

$170,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes stock options, bonus, benefits and additional perks. 

Here at Federato, your capabilities are important, but culture fit is quintessential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you! 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai

The word ‘credit’ is derived from the latin verb meaning, “one believes”. Underwriting is not merely a science of risk scoring and algorithms, but also an art of unearthing hidden variables, and of subtle pattern recognition; bridging the gap between that of real and perceived risk. The established lending frameworks shun the intrepid entrepreneur, deeming them too risky, and lacking certain credibility. Fortunate for them, Mercury provides banking* for these ambitious startups, and they are in need of believers. 

As a Senior Credit Underwriter, you will be joining a team of lending experts with experience spanning unsecured cards to secured commercial credit. You will help shape our Working Capital loan product designed for eCommerce, software and managed services companies with a vision to extend to all small businesses. You will work directly with prospective borrowers to assess creditworthiness and structure creative lending solutions to support their growth. You will also partner with sales and product teams to innovate the go to market process, underwriting, and portfolio management needs of the rapidly scaling loan program. 

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

_____________________________________________________________________________________

As part of the journey, we would expect you to: 

• Underwrite loan application independently: Analyze quantitative and qualitative data across ecommerce, SaaS, and SMB borrowers. Structure, price, and propose loan terms that balance repayment capacity and Mercury’s risk posture.
• Own the customer-facing deal motion: Lead diligence calls with prospective borrowers, co-pilot active negotiations with AEs, provide real-time eligibility and structuring guidance, and support the sales team on complex or competitive applications from first touch through close.
• Monitor portfolio health: Support ongoing covenant monitoring, delinquency tracking, and portfolio review processes. Contribute to monthly portfolio reviews with early warning signal identification.
• Contribute to credit standards: Support drafting and refinement of underwriting guidelines, risk rating frameworks, and policy documentation.
• Work cross-functionally: Partner with Sales, Product, Engineering, and Data Science to improve the underwriting process, customer experience, and credit infrastructure.

What we are looking for:

• 5+ years of credit or underwriting experience in Fintech, SMB, or commercial lending, with meaningful customer-facing experience
• Strong credit fundamentals: financial statement analysis, risk rating, cash flow assessment, and identification of structural mitigants across diverse business models.
• Direct deal experience: has been in the room with customers during negotiations, underwriting calls, and structuring conversations — not just behind the analysis.
• Builder mindset: comfortable operating in a high-growth environment where process, tooling, and infrastructure are still being defined. 
• Cross-functional fluency: experience working alongside Sales, Legal, Product, and Engineering. Able to translate credit requirements into language that lands across teams.
• Exposure to regulated lending or institutional credit frameworks is a plus. Familiarity with credit file standards, lending policy documentation, and examination-ready governance practices is helpful as Mercury approaches bank charter, not a hard requirement.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees located in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $160,700
• US employees located outside of New York City, Los Angeles, Seattle or the San Francisco Bay Area: $128,600 - $144,600
• Canadian employees (any location): CAD $135,000 - $151,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AR1

Role Overview:

We are looking for an Software Engineer, AI Systems to help build the backend architecture behind our emerging agent systems. This role sits at the intersection of software engineering, data infrastructure, and applied AI. You will work across the stack to design and implement systems that power LLM-driven product capabilities — from orchestration and tool integration to evaluation and production deployment. You’ll collaborate closely with product managers, designers, and engineers to bring AI-powered workflows directly into our underwriting platform. This is a high-impact role with significant ownership over both experimentation and production implementation. This role is ideal for engineers who enjoy working across layers of the stack and are excited about shaping how agent systems operate inside real production software.

What You'll Be Doing:

• Design and implement agent workflows and orchestration systems for AI-powered product features
• Build backend services that integrate LLMs with structured insurance data and platform APIs
• Develop infrastructure for tooling, context management, and agent execution
• Contribute to internal frameworks supporting prompt iteration, evaluation, and observability
• Partner with product and design to translate underwriting workflows into AI-enabled product experiences
• Help define architectural patterns for building reliable AI-native features in production
• Work across backend systems, data infrastructure, and product integrations to ship user-facing capabilities

Who We Hope You Are:

• 10+ years of experience in backend engineering, data engineering, or related roles
• Strong experience building production backend systems and APIs
• Professional experience working with LLMs, agent systems, or generative AI applications
• Hands-on experience with prompt design, tool-based agent architectures, or LLM workflows
• Proficiency in Python or similar backend languages
• Experience working with cloud infrastructure and distributed systems
• Comfort working across layers of the stack, from infrastructure to product integration
• Strong curiosity about emerging AI architectures and agent patterns
• Comfortable navigating ambiguity and working in a fast-paced, collaborative environment

Bonus Points if...

• Experience building production systems involving LLMs, agents, or prompt pipelines
• Experience designing internal platforms or developer tooling
• Familiarity with insurance, fintech, or B2B SaaS
• Contributions to open-source AI or data infrastructure projects
• Experience with Typescript

Why This Role Matters

You will help build the core infrastructure that powers the next generation of Federato’s platform. Your work will shape how AI systems interact with underwriting workflows and how intelligent automation is delivered to customers. This is an opportunity to work on foundational architecture for agent-driven software, with real-world impact in one of the world’s largest industries.

Base Salary: $215,000 - $250,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package includes stock options, benefits and additional perks. 

Commercial P&C Underwriter- Vancouver

Our Commercial Underwriting team puts customers first. They are constantly looking for ways to help our broker partners serve their clients better. This means delivering genuine personal service and understanding the needs of our customers and their business. In this role you will have the chance to refine your commercial underwriting skills in an environment that recognizes performance and care for our customers.

Come join a team that values the expertise of our people and provides opportunities to grow in your career.

What will you do?

As a Commercial Underwriter, you will help our brokers and customers by creating unique and tailored solutions that manage the risk of our everchanging business world. You’ll have the chance to refine your commercial underwriting skills in an environment that recognizes performance and care for our customers.

What will you need to succeed?

• A minimum of 3 years of commercial underwriting experience
• University degree, college diploma or equivalent experience
• Enrollment in or completion of the CIP and/or FCIP
• Ability to be comfortable with change while also promoting change to continuously improve the team’s operational effectiveness and efficiency
• Proven experience providing genuine customer service to broker partners by presenting commercial insurance solutions specific to the needs of the client
• Proficient underwriting skills, sound judgement, decision making, negotiation and analytical ability
• Exceptional written and verbal communication skills
• Ability to work well under pressure with minimum supervision
• Proficient skill with computer applications including a strong working knowledge of Microsoft Office

Location: We’re a hybrid team that thrives on the energy and value of in-office collaboration. This role offers the best of both worlds, with 2 days a week spent in our vibrant office in Vancouver.

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.

The expected base salary range for this position is $57,500.00 - $95,000.00. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

#LI-HYB
#INDHP

The Team

The Finance Team is integral to Federato's mission, ensuring the financial health and sustainable growth necessary to support Federato’s long-term mission. In addition to overseeing the nuts and bolts of core finance and business operations, our team drives strategic initiatives to accelerate growth and operating efficiency. This team combines financial expertise with a forward-thinking vision.

What You'll Be Doing:

• Oversee and manage the company’s financial planning, budgeting, and forecasting processes, driving alignment across departments.
• Develop and maintain sophisticated financial models to support strategic decision-making and long-range planning.
• Partner closely with executive leadership to analyze business performance, identify key drivers, risks, and opportunities, and provide actionable recommendations.
• Drive the annual operating plan (AOP) and quarterly re-forecasting cycles, ensuring accuracy, timeliness, and cross-functional buy-in.
• Prepare insightful financial reports and variance analyses (actuals vs. budget/forecast) for the leadership team, working closely with Controller.
• Conduct in-depth financial analysis on strategic initiatives, including pricing, new product launches, and potential investments.
• Collaborate with Sales, Marketing, Customer Success, and other teams to refine and track departmental budgets, optimize resource allocation, and improve cost efficiency.
• Enhance and scale financial systems and tools to improve efficiency, reporting capabilities, and data integrity.
• Mentor and develop the FP&A team, fostering a culture of high performance, accuracy, and continuous improvement.

Who We Hope You Are:

• Deep expertise in SaaS metrics (ARR, churn, LTV, CAC, etc.), financial modeling, budgeting, and forecasting in a fast-paced, evolving environment
• Proven ability to partner closely with executive leadership (CEO, COO, etc.) and department heads to drive strategic planning and operational excellence
• Strong systems proficiency and the ability to leverage technology to scale the finance function 
• Excellent communication and presentation skills, capable of distilling complex financial data into actionable insights for both internal and external stakeholders (e.g., Board of Directors)
• 8–12 years of experience in FP&A, investment banking, private equity, or corporate finance, preferably in SaaS

Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

About Pine

Pine is on a mission to revolutionize home financing in Canada. As LinkedIn’s Top Startups in 2025, we’re building a faster, simpler, and more transparent mortgage experience for Canadians. By combining cutting-edge technology with a human-first approach, we're making the path to homeownership smarter and hassle-free.

Pine is backed by leading venture capital firms and powered by a passionate, collaborative team with a shared love for transforming industries that have been slow to innovate - like mortgage lending.

The Role

We’re looking for a Broker Relationship Manager to join our business development team and take Pine’s broker network to the next level. In this role, you’ll be the key point of contact for mortgage brokers across Canada - building relationships, expanding partnerships, and driving business growth through education, trust, and exceptional service.

You'll act as both a trusted advisor and a brand ambassador for Pine in the broker community, helping them navigate our lending products and underwriting philosophy, while championing their feedback internally to improve our offering.

What You’ll Be Doing:

• Build, manage, and grow strong relationships with mortgage brokers across Canada.
• Increase broker engagement and deal flow by educating partners on Pine's products, tools, and lending policies.
• Understand broker needs and provide timely, solutions-oriented support for their applications.
• Proactively identify network expansion opportunities and onboard new brokers to Pine.
• Host webinars, attend industry conferences, and organize local events to grow Pine's presence and broker trust.
• Serve as the internal voice of brokers - capturing their feedback and working closely with Product, Operations, and Underwriting to evolve our products and processes.
• Use data and CRM insights to track performance, improve engagement, and forecast deal volume.

Who You Are:

• 3+ years of experience in mortgage lending, or broker-focused relationship management.
• Deep understanding of the Canadian mortgage landscape and broker community.
• Exceptional communicator with strong interpersonal, presentation, and customer service skills.
• Proactive, persistent, and hungry to help partners succeed.
• Comfortable in a high-growth, tech-enabled startup environment.
• Ability to travel for industry events and broker visits as required.
• Bonus: Prior experience working with mortgage brokers (either as a BDM, underwriter, or account manager).

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table.

If you need any accommodations, please inform your recruitment contact upon initial connection.

What You'll Be Doing:

• This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.
• Lead execution and delivery of complex customer implementations. 
• Estimate timelines, identify implementation risks, and adjust plans as needed.
• Implement real-world scenarios — including custom configurations and integrations — adapting the product to fit client systems and workflows.
• Own regular segments of customer-facing calls, UAT (user acceptance testing) feedback, and guiding customers through issue resolution or configuration adjustments.
• Collaborate across functions (Product, Engineering, Customer Success) to coordinate dependencies and communicate impacts of potential changes or customizations.
• Drive internal process improvements and automation to reduce manual efforts and improve delivery efficiency.
• Create and maintain robust documentation (runbooks, best practices, delivery playbooks) and share learnings with junior FDEs.

Who We Hope You Are:

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 3-5+ years of software engineering, systems engineering, or technical product/program management experience
• Strong programming or configuration skills (e.g., JavaScript, SQL) and demonstrated ability to navigate multiple product domains.
• Comfortable interacting with customers, handling technical discovery, and translating business needs into scoped deliverables.
• Proven ability to coordinate across teams, anticipate dependencies or blockers, and escalate risks appropriately.
• Mentor or coach more junior team members; contribute to process improvements and internal knowledge sharing.

$130,000 - $165,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

What you'll be doing:

• Create compelling, high-quality content, including blogs, white papers, case studies, and social media content
• Partner with the Director of Content to execute the editorial calendar and accelerate content output
• Collaborate with SEO agency to review and approve/revise recommendations, ensure all blogs are SEO-optimized
• Work cross-functionally with internal subject matter experts to develop content that addresses various customer personas
• Manage social media calendar and posting

Who we hope you are:

• 5+ years experience in a B2B content marketing role
• Familiarity with SEO principles
• Excellent writing and storytelling skills
• Strong critical thinking and problem-solving skills
• Enjoys working independently with little direct oversight
• Experience with or desire to learn about using generative AI in content marketing

Our cash compensation amount for this role is targeted to $130,000 to $145,000. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

About the role

Responsibilities

• Build and advance our most sensitive and business-critical ML and GenAI models that power underwriting decisions and risk selection.
• Drive and execute ML projects end-to-end: problem framing, data exploration, feature engineering, model design, prototyping, offline/online evaluation, deployment, and monitoring.
• Design and implement ML pipelines for data preprocessing, feature engineering, model training, hyperparameter tuning, and model evaluation, enabling rapid and reproducible experimentation.
• Apply state-of-the-art ML and GenAI workflows (e.g., gradient-boosted trees, deep learning, LLMs, prompt engineering, transfer learning) to improve underwriting accuracy, automation, and decision support.
• Own model quality and robustness by defining success metrics, running ablations and diagnostics, and iterating to outperform prior baselines.
• Survey and incorporate recent advances in ML/GenAI research into our core underwriting capabilities, balancing scientific rigor with practical constraints.
• Collaborate closely with underwriters, product, data, and engineering partners to clarify requirements, align on tradeoffs, and ensure models integrate cleanly into production workflows.
• Communicate methods and results clearly through documentation, presentations, and design reviews; share learnings and patterns that level up the broader team.
• Contribute to a culture of scientific and data excellence by bringing mature empathy, best practices, and lightweight processes to experimentation, code review, and model governance.

Skills and Qualifications

• Ph.D. or MS in a quantitative or computational field (e.g., Computer Science, Statistics, Applied Math, Electrical Engineering) or equivalent practical experience.
• 5+ years of full-time experience developing and deploying ML- and data-based solutions in production.
• Practical, hands-on experience with supervised and unsupervised learning methods, including model selection, regularization, and calibration.
• Expertise in statistical analysis methods, especially regression analysis, statistical inference, and forecasting / time-series methods.
• Strong proficiency in Python and core ML libraries (e.g., scikit-learn, XGBoost/LightGBM, PyTorch/TensorFlow) and SQL for working with large, messy datasets.
• Experience with experiment design and evaluation (e.g., A/B tests, offline metrics vs. online KPIs, guardrails) and with ensuring reproducible results.
• Comfortable and effective in ambiguous problem spaces; demonstrated ability to own and drive projects with minimal oversight and process.
• Exceptional written and oral communication skills, with the ability to explain complex modeling choices and tradeoffs to technical and non-technical stakeholders.
• Minimum 1+ year of experience in insurance underwriting modeling (pricing, risk scoring, eligibility, or related applications).

Bonus Points

• Experience with modern GenAI techniques relevant to underwriting (e.g., using LLMs for document understanding, unstructured-to-structured extraction, or underwriter copilot workflows).
• Familiarity with model governance in regulated environments, including documentation, validation, monitoring, and change management.
• Experience with ML orchestration and MLOps tools (e.g., Airflow, Prefect, MLflow, SageMaker) for managing training, deployment, and monitoring at scale.
• Exposure to causal inference or uplift modeling for understanding the impact of underwriting or guideline changes.
• Experience working with cyber or P&C insurance data (exposures, limits, deductibles, claims, external risk signals).

Compensation

As a remote-first organization, our compensation reflects the cost of labor across several Canadian geographic markets. 

In Alberta, British Columbia & Ontario the base salary for this position ranges from $115,300.00/year up to $144,100.00/year. 

For all other locations, the base salary for this position ranges from $103,800.00/year up to $129,690.00/year. 

Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your Recruiter can share more on the specific target salary range for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Vacancy Status: This posting is for an existing vacancy.

Use of AI: We utilize AI-assisted tools to help us organize and review the high volume of applications we receive. However, our human recruiting team makes all final hiring decisions and interview selections, valuing personal connection over algorithms.

Application Updates: Consistent with our commitment to transparency, if you are interviewed for this role, we will provide a status update on your application within 45 days of your final interview.

Perks

• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunity for advancement

As a Senior Product Manager at Federato, you will be a key leader in shaping the vision and execution of our product portfolio. You will partner closely with design, user research, and engineering to deliver innovative solutions that address critical challenges in the insurance ecosystem. This role requires a strategic thinker with strong business acumen, a deep understanding of the market, and the ability to effectively collaborate across functional teams.

What You'll Be Doing

• In this role, you will be responsible for enhancing Federato's flagship Underwriting Platform.
• Underwriting Platform include the core capabilities that are business critical for our customers' underwriting. These capabilities include workflows, actions, forms, rating, and more.
• You will own the roadmap of the underwriting platform and actively seek opportunities to expand the capabilities and to enhance the user experience.
• Product Evangelism: Effectively communicate the value proposition of the product portfolio to internal and external stakeholders.  Build strong relationships with sales, marketing, and customer success teams to support product adoption and growth.
• Market Mastery: Develop a deep understanding of the insurance market, including its key players, challenges, trends, and competitive landscape. Conduct thorough market research and analysis to identify opportunities and threats, informing product strategy, portfolio decisions, and potential M&A opportunities.  Define and refine market segmentation to target specific user personas effectively.
• User-Centric Approach: Collaborate on user research activities (interviews, surveys, ethnographic research, etc.) to understand user needs, pain points, and workflows.  Synthesize research findings into actionable insights that inform product and UX strategies.  Foster strong relationships with users through user groups and other engagement methods.
• Product Discovery & Execution: Lead product discovery efforts to identify and validate user problems and needs.  Translate these insights into detailed requirements and user stories for engineering teams.  Prioritize the product backlog based on cost/benefit analysis and strategic alignment.  Employ agile development methodologies to ensure iterative development and continuous improvement.
• Data-Driven Decision Making: Define and track key product metrics to measure success and identify areas for improvement.  Analyze data and trends to inform product decisions and ensure alignment with business goals.
• Cross-Functional Collaboration: Work closely with engineering, design, marketing, sales, and customer success to align on product strategy, design direction, and go-to-market plans.  Serve as a sounding board for design and engineering teams, anticipating potential challenges and facilitating effective problem-solving.  Effectively motivate teams to deliver against the company vision.
• Strategic Product Leadership: Define and champion the product vision and strategy for the product, aligning it with the overall company vision and financial objectives.  Develop and maintain product roadmaps that articulate the long-term direction and prioritize initiatives based on market analysis, user needs, and business goals.

Who We Hope You Are

• Experienced Product Leader: Proven track record of delivering successful SaaS products to market, preferably in B2B settings. Experience with AI-powered solutions is a plus.
• Business Acumen: Broad business acumen across industries and business models, with the ability to understand market dynamics, competitive landscapes, and financial implications of product decisions.
• Collaborative & Communicative: Excellent communication, collaboration, and interpersonal skills.  Ability to effectively work with cross-functional teams and influence stakeholders.
• Technical Proficiency: Strong understanding of software development methodologies and the ability to work effectively with engineering teams.  Ability to serve as a sounding board for technical discussions.
• Problem Solver: Strong analytical and problem-solving skills, with the ability to identify and address challenges effectively.
• Value Driven: A passion for creating exceptional products that solve important user problems with an ability to form a big-picture strategy and a willingness to be granular in detail and do hands-on work as needed.
• BA/BS degree in business, computer science, engineering, or a related field is required.
• MBA and experience working in the insurance or financial industry are pluses.
• Ability to travel to East Coast roughly 30% of the time or based on product spike timing

$200,000 - $230,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, bonus, benefits and additional perks. 

What You'll Be Doing:

• Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
• Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders
• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases testing, implementation, and post implementation phases
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
• Proactively identify and communicate product improvements to product engineering leaders and stakeholders

Who We Hope You Are:

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 6+ years of software engineering, systems engineering, or technical product/program management experience
• Experience owning SaaS implementation or delivery
• Knowledge and extensive discovery experience of user needs, gathering requirements, and defining scope.
• Exceptional project management skills, while leading SaaS implementation projects with B2B customers
• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
• Communication experience and previous successes in defining processes
• Organizational coordination experience and experience establishing work relationships across multi-disciplinary teams and multiple partners
• Analytical and problem-solving experience with complex systems and processes
• Coding competence in Javascript and SQL

$175,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

What you will do as a Middle Market Underwriter US:

• Bring established broker relationships to Cowbell in support of Cowbell’s goals.
• Maintain profitability across the middle market book through appropriate risk selection, analysis and servicing of accounts based on Cowbell Cyber Insurance guidelines
• Manage renewal business while maintaining our customer service standards to keep retention high and customers happy 
• Collaborate with team members to support the region’s goals and strengthen our partnerships with broker partners
• Maintain expansive knowledge of the cyber insurance marketplace, current trends in the industry, as well as the threat environment
• Identify areas where our unique capabilities provide us with a competitive advantage and build out processes that support these
• Partner with the Cyber Risk Services and Data Science teams to continually improve our technology and deliverables to the policyholder
• Serve as a subject matter expert for the broader team on coverage questions
• Collaborate with a passionate team, have fun, grow, learn, and teach the company along the way

What Cowbell needs from you:

• Bachelor's degree or equivalent work experience
• Minimum 5+ years of underwriting experience in Cyber/Tech E&O with a focus on Middle Market business (over 250M in revenues)
• Technical expertise and product knowledge specific to the lines of business that will be underwritten
• Demonstrated ability to produce new renewable Cyber/Tech/Excess business profitably over a significant period of time
• Superb production underwriting skills; must be able to demonstrate successful broker management including building, maintaining, and managing broker relationships
• Proven ability to successfully negotiate deals, while maintaining an appropriate level of discipline to keep the book profitable
• Strong track record of teamwork and collaboration. This role will interact across sales and underwriting teams, requiring training and mentorship at times.
• Desire to win!

Pay Transparency:

The annual base salary range for this position based in the United States is listed below. This salary range is an estimate , and the actual salary may vary based on Cowbell’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Cowbell utilizes the full width of the range. 

Annual base salary range for this role: $130k-$230k + bonus

What you will do as a Middle Market Underwriter US:

• Bring established broker relationships to Cowbell in support of Cowbell’s goals.
• Maintain profitability across the middle market book through appropriate risk selection, analysis and servicing of accounts based on Cowbell Cyber Insurance guidelines
• Manage renewal business while maintaining our customer service standards to keep retention high and customers happy 
• Collaborate with team members to support the region’s goals and strengthen our partnerships with broker partners
• Maintain expansive knowledge of the cyber insurance marketplace, current trends in the industry, as well as the threat environment
• Identify areas where our unique capabilities provide us with a competitive advantage and build out processes that support these
• Partner with the Cyber Risk Services and Data Science teams to continually improve our technology and deliverables to the policyholder
• Serve as a subject matter expert for the broader team on coverage questions
• Collaborate with a passionate team, have fun, grow, learn, and teach the company along the way

What Cowbell needs from you:

• Bachelor's degree or equivalent work experience
• Minimum 5+ years of underwriting experience in Cyber/Tech E&O with a focus on Middle Market business (over 250M in revenues)
• Technical expertise and product knowledge specific to the lines of business that will be underwritten
• Demonstrated ability to produce new renewable Cyber/Tech/Excess business profitably over a significant period of time
• Superb production underwriting skills; must be able to demonstrate successful broker management including building, maintaining, and managing broker relationships
• Proven ability to successfully negotiate deals, while maintaining an appropriate level of discipline to keep the book profitable
• Strong track record of teamwork and collaboration. This role will interact across sales and underwriting teams, requiring training and mentorship at times.
• Desire to win!

What you will do as a Middle Market Underwriter US:

• Bring established broker relationships to Cowbell in support of Cowbell’s goals.
• Maintain profitability across the middle market book through appropriate risk selection, analysis and servicing of accounts based on Cowbell Cyber Insurance guidelines
• Manage renewal business while maintaining our customer service standards to keep retention high and customers happy 
• Collaborate with team members to support the region’s goals and strengthen our partnerships with broker partners
• Maintain expansive knowledge of the cyber insurance marketplace, current trends in the industry, as well as the threat environment
• Identify areas where our unique capabilities provide us with a competitive advantage and build out processes that support these
• Partner with the Cyber Risk Services and Data Science teams to continually improve our technology and deliverables to the policyholder
• Serve as a subject matter expert for the broader team on coverage questions
• Collaborate with a passionate team, have fun, grow, learn, and teach the company along the way

What Cowbell needs from you:

• Bachelor's degree or equivalent work experience
• Minimum 5+ years of underwriting experience in Cyber/Tech E&O with a focus on Middle Market business (over 250M in revenues)
• Technical expertise and product knowledge specific to the lines of business that will be underwritten
• Demonstrated ability to produce new renewable Cyber/Tech/Excess business profitably over a significant period of time
• Superb production underwriting skills; must be able to demonstrate successful broker management including building, maintaining, and managing broker relationships
• Proven ability to successfully negotiate deals, while maintaining an appropriate level of discipline to keep the book profitable
• Strong track record of teamwork and collaboration. This role will interact across sales and underwriting teams, requiring training and mentorship at times.
• Desire to win!

Pay Transparency:

The annual base salary range for this position based in the United States is listed below. This salary range is an estimate , and the actual salary may vary based on Cowbell’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Cowbell utilizes the full width of the range. 

Annual base salary range for this role: $130k-$230k + bonus

What You'll Be Doing:

• Help define and evolve the operational direction of our implementation model as product and customer patterns evolve.
• Serve as an escalation and resolution point for your leaders and book of business.
• Directly manage Forward Deployed Engineers (FDEs) and Technical Program Managers (TPMs), coaching performance, delegation, and conflict resolution while developing the next generation of delivery leadership.
• Ensure clarity of ownership across pods, strengthen onboarding and enablement for FDE leaders, and create structure that enables managers and engineers to operate independently.
• Build for current and future state profiles, partnering on headcount planning and resourcing tradeoffs while balancing customer commitments with sustainable capacity.
• Tie delivery performance to utilization and renewal readiness, using data to inform tradeoffs and improve decision quality.
• Act as connective tissue across GTM, Product, and Engineering, translating field patterns into actionable insights, and aligning delivery narratives with executive stakeholders.

Who We Hope You Are:

• B.S. in Computer Science, Systems Engineering, or equivalent experience. You should be able to hold your own in a deep-dive technical design session regarding SaaS architecture, APIs, and data models.
• 6+ years of professional experience, with at least 1–2 years in a formal leadership or "player-coach" capacity within a SaaS delivery or FDE environment.
• Familiarity with the complexities of B2B SaaS implementations. Experience in fintech, insurance, or underwriting software is a significant plus, given the high stakes of data accuracy and compliance.
• Proven ability to lead high-stakes customer calls and set the tone in the room. You can translate complex technical risks into clear business outcomes for both internal and external executives.
• Comfortable with SQL and Javascript (as utilized in our implementation layer) to audit team output and shadow the FDEs as needed
• You don’t just identify blockers; you navigate around them. You have a track record of establishing strong working relationships across multi-disciplinary teams (Sales, CS, Product, and Core Eng).

$200,000 - $230,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

What You'll Be Doing:

• Drive planning, scoping, and delivery of complex implementations — anticipate blockers, manage customer timelines, escalate issues, and ensure launch readiness across functions.
• Serve as technical escalation point for integration and custom implementation issues. Debug deep integration problems and design robust solutions tailored to client-specific constraints.
• Lead technical discovery calls with customers, translate ambiguous requirements into scoped stories, and build trust with customer stakeholders.
• Propose and influence architectural decisions — design implementation approaches optimized for product strengths and constraints; recommend process or feature improvements based on real-world deployment learnings.
• Represent the Forward Deployed Engineering function in product feedback, feature prioritization, and cross-functional alignment (working with Product, Engineering, Customer Success, Product Marketing, etc.).
• Drive continuous improvement: create and own best-in-class delivery playbooks, onboarding processes, internal training, and technical mentorship for junior FDEs.
• Communicate findings and recommendations clearly to customers and internal stakeholders; influence roadmap priorities through structured, data-driven feedback.
• This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.

Who We Hope You Are:

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 6-8+ years of software engineering, systems engineering, or technical product/program management experience
• Deep expertise across multiple product domains; ability to debug complex integrations and build custom solutions.
• Strong communication skills — able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders.
• Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing.
• Cross-functional coordination skills, organizational leadership in delivery settings, and ability to own multiple customer timelines concurrently.
• Coding competency in SQL, JavaScript and Python.

$160,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

What you'll be doing:

• Partner closely with Customer Success leadership to design, operationalize, and scale the post-sales customer lifecycle, including onboarding, adoption, value realization, renewals, and expansion
• Own Customer Success systems and data infrastructure (Salesforce-centric), ensuring clean, accurate, and actionable data across accounts, users, and personas
• Define, measure, and report on customer value, including customer-specific business outcomes, usage metrics, and health scoring
• Build and maintain dashboards, reporting, and operational insights to support retention, expansion, and churn risk identification
• Operationalize usage and adoption tracking by user persona, identifying opportunities to increase engagement and product stickiness
• Partner with Sales, Product, and Finance to align on expansion, upsell, and renewal motions, ensuring seamless handoffs and clear ownership
• Identify gaps, inefficiencies, and scaling challenges in CS processes, and lead initiatives to improve tooling, workflows, and automation
• Serve as a strategic thought partner to CS leaders, helping translate strategy into execution through data, process, and systems
  
  

Who we hope you are: 

• 6-10+ years of experience in Revenue Operations, Customer Success Operations, Sales Operations, or a related operational role, with direct ownership of post-sales motions
• Deep experience with Salesforce, including reporting, dashboards, data models, and cross-functional workflows (CS-specific tooling a plus)
• Strong analytical mindset with the ability to turn complex data into clear insights and recommendations
• Proven experience defining and tracking customer health, adoption, retention, and expansion metrics
• Comfort operating cross-functionally with Customer Success, Sales, Product, Finance, and Engineering
• Highly organized, detail-oriented, and process-driven, with the ability to manage multiple initiatives in a fast-paced environment
• Both a strategic thinker and hands-on executor, comfortable building from scratch and iterating as the business scales
• Excellent communication skills and the ability to influence without authority

Technology-savvy, curious, and motivated by solving “people problems” through better systems and data

As a Senior Product Manager at Federato, you will be a key leader in shaping the vision and execution of our product portfolio. You will partner closely with design, user research, and engineering to deliver innovative solutions that address critical challenges in the insurance ecosystem. This role requires a strategic thinker with strong business acumen, a deep understanding of the market, and the ability to effectively collaborate across functional teams.

What You'll Be Doing

• In this role, you will be responsible for enhancing Federato's flagship Underwriting Platform.
• Underwriting Platform include the core capabilities that are business critical for our customers' underwriting. These capabilities include workflows, actions, forms, rating, and more.
• You will own the roadmap of the underwriting platform and actively seek opportunities to expand the capabilities and to enhance the user experience.
• Product Evangelism: Effectively communicate the value proposition of the product portfolio to internal and external stakeholders.  Build strong relationships with sales, marketing, and customer success teams to support product adoption and growth.
• Market Mastery: Develop a deep understanding of the insurance market, including its key players, challenges, trends, and competitive landscape. Conduct thorough market research and analysis to identify opportunities and threats, informing product strategy, portfolio decisions, and potential M&A opportunities.  Define and refine market segmentation to target specific user personas effectively.
• User-Centric Approach: Collaborate on user research activities (interviews, surveys, ethnographic research, etc.) to understand user needs, pain points, and workflows.  Synthesize research findings into actionable insights that inform product and UX strategies.  Foster strong relationships with users through user groups and other engagement methods.
• Product Discovery & Execution: Lead product discovery efforts to identify and validate user problems and needs.  Translate these insights into detailed requirements and user stories for engineering teams.  Prioritize the product backlog based on cost/benefit analysis and strategic alignment.  Employ agile development methodologies to ensure iterative development and continuous improvement.
• Data-Driven Decision Making: Define and track key product metrics to measure success and identify areas for improvement.  Analyze data and trends to inform product decisions and ensure alignment with business goals.
• Cross-Functional Collaboration: Work closely with engineering, design, marketing, sales, and customer success to align on product strategy, design direction, and go-to-market plans.  Serve as a sounding board for design and engineering teams, anticipating potential challenges and facilitating effective problem-solving.  Effectively motivate teams to deliver against the company vision.
• Strategic Product Leadership: Define and champion the product vision and strategy for the product, aligning it with the overall company vision and financial objectives.  Develop and maintain product roadmaps that articulate the long-term direction and prioritize initiatives based on market analysis, user needs, and business goals.

Who We Hope You Are

• Experienced Product Leader: Proven track record of delivering successful SaaS products to market, preferably in B2B settings. Experience with AI-powered solutions is a plus.
• Business Acumen: Broad business acumen across industries and business models, with the ability to understand market dynamics, competitive landscapes, and financial implications of product decisions.
• Collaborative & Communicative: Excellent communication, collaboration, and interpersonal skills.  Ability to effectively work with cross-functional teams and influence stakeholders.
• Technical Proficiency: Strong understanding of software development methodologies and the ability to work effectively with engineering teams.  Ability to serve as a sounding board for technical discussions.
• Problem Solver: Strong analytical and problem-solving skills, with the ability to identify and address challenges effectively.
• Value Driven: A passion for creating exceptional products that solve important user problems with an ability to form a big-picture strategy and a willingness to be granular in detail and do hands-on work as needed.
• BA/BS degree in business, computer science, engineering, or a related field is required.
• MBA and experience working in the insurance or financial industry are pluses.
• Ability to travel to East Coast roughly 30% of the time or based on product spike timing

$170,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, bonus, benefits and additional perks.