Your Impact

As a senior contributor in the APX SRE organization, you are passionate about delivering solutions to the real-time problems our mission-critical cloud native services encounter—and you’re relentless about the high quality, reliability, and security our customers demand. You will work closely not only with the APX SRE organization, but your technical deliverables will reach the entire engineering organization to enable product teams to continuously deliver features on the vanguard of innovation.

In this role, you’ll have a meaningful impact in Identity and Security, helping teams build and operate systems that protect user identity, strengthen authentication/authorization flows, and meet compliance expectations. You’ll partner closely with engineering, security, and identity stakeholders to raise the bar on secure-by-default reliability practices across the organization.

Location: Remote—anywhere in Canada

What You’ll Do

• Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, securely, and with high test confidence.
• Exemplify cloud-native site reliability best practices with a strong emphasis on testability, automation, and resilience in distributed systems.
• Design and implement test strategies and frameworks that validate reliability, performance, and security requirements (e.g., integration, end-to-end, chaos/resiliency, and regression suites).
• Write code that is performant, maintainable, clear, and concise.
• Employ strong problem-solving skills, with the ability to debug problems in cloud-native distributed systems using logs, metrics, traces, and automated diagnostics.
• Contribute to platform features and tooling by designing clear, well-tested APIs in Go or Python.
• Partner with Identity and Security teams to support and strengthen user identity lifecycle and access controls, authentication and authorization patterns, Okta integrations (e.g., SSO, OIDC/SAML flows, group/role mapping, policy enforcement), and compliance-aligned controls and security best practices.
• Help ensure systems meet operational and regulatory expectations through secure engineering practices (least privilege, secrets management, auditability, change control, and secure SDLC).
• Author design docs, test plans, threat-aware test cases, and usage guides to promote self-service.
• Take calculated risks, champion new ideas, and cultivate your craft.

What You Bring

• 6+ years of applicable software engineering or SRE experience
• 3+ years experience managing cloud platforms such as Azure, AWS, or similar.
• Experience operating in Kubernetes platforms like AKS, EKS, or similar.
• Experience using managed languages such as Python, Go, C#, Java, or similar with demonstrable API and unit/integration testing experience.
• Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, releases, and automated test pipelines.
• Experience using observability tools such as APM, logging, and metrics to assist with debugging issues and reliability improvements.
• Experience designing tooling to simplify the operational management of SaaS/PaaS systems, including test automation and validation tooling.
• Familiarity with building flexible and testable Infrastructure as Code modules.
• Experience or strong working knowledge of identity and access management (IAM) concepts and secure authentication/authorization patterns.
• Experience integrating with or supporting Okta (or similar IdP) and identity standards like OIDC/SAML is a strong asset.
• Empathy to support the needs of software engineers.
• Ability to obtain RCMP Enhanced Reliability Status and Secret clearance.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Job Title: Sales Specialist, CEW and VR

Reporting to: Director of Sales, Canada
Direct Reports: None
Location: Remotely anywhere in Canada
Travel expectations: approximately 50%

Your Impact

The Canadian Sales Specialist for CEW & VR is responsible for selling TASER and Virtual Reality training products and services to Municipal, Provincial and Federal agencies. This is a quota carrying, external field position. Your ability to articulate life-saving solutions, build and maintain senior level relationships within the government, navigate across customer needs for training and implementations, are critical factors in success in this role.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast paced, challenging and meaningful. Here, you’ll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter.

What You’ll Do:

• Develop and Execute Account Strategies: Develop a clear and specific sales strategy that outlines the plan for key agencies and our Canadian distribution partner, initiating trials & evaluations and supporting the Canadian TASER Advisory Board members. The sales plan should outline specific targeted agencies and activity needed to develop sales, key contacts and relationships with customers.
• Build and Maintain a Robust Sales Pipeline: Identify key opportunities and produce a verified pipeline for Municipal, Provincial & Federal (Public Safety agencies) and adjacent markets such as Corrections, that is at least three times greater than the quota associated for the region.
• Learn the Axon Ecosystem: develop a deep understanding of how each of the products and services relates to helping our customers be more effective in the field. Be able to articulate the value of the Axon product and services in a meaningful way that resonates with our customers. Partner with the Canadian TASER Advisory Board members on key value propositions, training and plans to increase utilization and training across TASER suite of products and services.
• Increase Market Awareness: In connection with our Sales Director and Marketing team, assist in developing a marketing plan and key messaging for Provincial, Federal and Adjacent markets in Canada for the growth and acquisition of TASERs. The marketing plan should include key messaging, collateral and event strategies including a timeline for execution for each component.
• Manage and Oversee Proposal Responses: Assist our proposals team with responses to Request for Proposals (RFP) for customers, support for our distribution partner and the Canadian TASER Advisory Board with demonstrations and training of CEW instructors across Canada. While working with the Bid Response teams, you will be leading the strategy on the response and ultimately be responsible for the completeness and execution of RFP responses.
• Manage Customer Relationships: Cultivate relationships with both executive and operational leaders within public safety agencies. Ensure seamless customer experiences through proactive engagement and problem-solving.
• Accurate CRM Management: Maintain complete status of opportunities in Salesforce.com in an accurate and timely manner.
• Document opportunity statuses including Opportunity value, Close dates and Next Steps, while managing to a 3:1 ratio of opportunity pipeline to quota
• Collaborate with Internal Teams: Work closely with Axon’s customer success, engineering, and program management teams to ensure that customer projects are delivered on time and that customers derive measurable value from Axon’s solutions.

What You’ll Bring:

• Track Record of Success: Proven experience exceeding sales targets in a complex, consultative sales environment, particularly in public safety, SaaS, or cloud-based solutions.
• Public Safety Sales Experience: Deep understanding of municipal procurement processes, public safety technology, and the ability to navigate complex deals.
• Solution-Oriented Mindset: Ability to translate complex customer needs into innovative Axon solutions, helping agencies enhance public safety, officer accountability, and efficiency.
• Technical Acumen: Familiarity with cloud computing, SaaS solutions, and (preferably) digital evidence management systems. Experience working with public safety IT leaders to drive cloud and digital transformation initiatives.
• Collaborative Leadership: Proven ability to work cross-functionally within an organization to deliver comprehensive, high-impact customer solutions.
• Law Enforcement/Public Safety Knowledge: Experience working with law enforcement or public safety agencies is a strong plus. Ability to connect Axon’s mission and products to the unique challenges of public safety.
• Travel Flexibility: Willingness to travel up to 50% to meet with key customers and stakeholders across Western Canada.
• Bilingual: While not mandatory, French and English is an asset

Desired Attributes:

• Self-starter that enjoys working remotely
• Experience training and increasing utilization of a suite of products or services
• Responsible for own scheduling and territory management
• Must be willing and able to travel up to and above 50% at times
• Required to attend and successfully complete TASER Master Instructor School
• Driven to exceed results in fast-growing market
• Experience with longer sales cycles to Government and following rigid procurement processes

Job Title: Account Executive, Western Canada

Reporting to: Director of Sales, Canada
Direct Reports: None
Location: Remotely anywhere in Canada (preferably Vancouver, Calgary or Edmonton)
Travel expectations: approximately 50%

Your Impact
As an Account Executive at Axon, you will play a key role in helping small-mid-sized Canadian public safety agencies in Western Canada to adopt technology that saves lives, reduces public safety risks, and enhances transparency. You will be supporting the adoption of Axon’s ecosystem of products—including body-worn and in-car cameras, TASER devices, and cloud-based software platforms including our digital evidence management system—across customers in Western Canada. Your success will be measured by your ability to build and maintain senior-level relationships, drive large, complex opportunities, and align Axon’s solutions with the mission-critical needs of our customers. This is a quota carrying, external field position.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast paced, challenging and meaningful. Here, you’ll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter.

What You’ll Do:

• Develop and Execute Account Strategies: Create comprehensive account strategies that align Axon’s solutions with the mission-critical needs of small and mid-sized public safety agencies, focusing on officer safety, operational efficiency, and digital transformation. This will require close collaboration with other internal members of the account team(s).
• Drive Complex Sales Engagements: Manage long sales cycles, leading to high-value, multi-year agreements with customers. Facilitate discovery meetings, present Axon’s value propositions, and lead customer negotiations.
• Help increase market share and achieve Axon’s strategic objectives by maximizing revenue and customer satisfaction within your designated agencies.
• Support Public Safety Innovation: Partner with internal teams to present Axon’s innovative public safety technologies, such as TASER 10, Axon Fleet, Axon Body 4, Axon Evidence, and Axon VR training programs, demonstrating how these solutions transform agency operations.
• Manage Customer Relationships: Cultivate relationships with both executive and operational leaders within public safety agencies. Ensure seamless customer experiences through proactive engagement and problem-solving.
• Champion Public Safety Outcomes: Position Axon as a key enabler of public safety initiatives, helping agencies meet their operational and safety goals while enhancing transparency and accountability.
• Collaborate with Internal Teams: Work closely with Axon’s customer success, engineering, and program management teams to ensure that customer projects are delivered on time and that customers derive measurable value from Axon’s solutions.
• Accurate CRM Management: Maintain up-to-date records of customer interactions, opportunities, and forecasts in Salesforce. Use this data to drive proactive sales strategies and ensure visibility for internal stakeholders.

Key Performance Indicators:

• Revenue Growth: Achieve or exceed annual revenue targets by closing high value - opportunities with small-medium sized public safety agencies.
• Market Penetration: Lead the expansion of Axon’s solutions across Canada’s public safety agencies, securing contracts with net new agencies and expanding Axon’s footprint in existing accounts within your first year.
• Strategic Solution Selling: Collaborate with agencies to identify and address their pain points through Axon’s full suite of products, including Axon Records, Fleet, and Evidence.com. Develop tailored solutions that result in improved officer safety, enhanced agency transparency, and streamlined workflows.
• Executive Relationships: In conjunction with Axon Canada’s leadership and other team members, establish and maintain high-trust relationships with senior leaders (Chiefs of Police, Deputy Chiefs, CIOs, etc.) within assigned agencies, positioning Axon as a long-term partner in public safety technology.
• Cross-Functional Leadership and Collaboration: Lead a cross-functional Axon team, including product, engineering, and sales engineers, to ensure customer success and satisfaction, delivering 100% on all project commitments for assigned accounts. Develop strong relationships within the Canadian team and throughout other divisions throughout Axon to serve as an advocate for our Canadian customers.
• Contract & Negotiation Leadership: Lead the proposal and negotiation process for contracts, ensuring competitive positioning and successful long-term engagements.
• Customer Feedback Loop: Gather actionable insights from assigned agencies to inform Axon’s product development and ensure that Axon’s solutions meet public safety needs. Contribute at least 5 pieces of actionable product feedback per quarter in partnership with our Customer Success team.
• Retention & Expansion: Achieve a customer retention rate of 95% or higher by building long-term trust and consistently delivering value. Identify and close upsell opportunities for additional products (e.g., VR training, in-car video systems) within 12 months.
• Forecasting Accuracy: Deliver accurate, data-driven forecasts with a 90%+ accuracy rate, maintaining transparency and proactive communication with senior management about your pipeline and expected deal closure.

What You’ll Bring:

• Track Record of Success: Proven experience exceeding sales targets in a complex, consultative sales environment, particularly in public safety, SaaS, or cloud-based solutions.
• Public Safety Sales Experience: Deep understanding of municipal procurement processes, public safety technology, and the ability to navigate complex deals.
• Solution-Oriented Mindset: Ability to translate complex customer needs into innovative Axon solutions, helping agencies enhance public safety, officer accountability, and efficiency.
• Technical Acumen: Familiarity with cloud computing, SaaS solutions, and (preferably) digital evidence management systems. Experience working with public safety IT leaders to drive cloud and digital transformation initiatives.
• Collaborative Leadership: Proven ability to work cross-functionally within an organization to deliver comprehensive, high-impact customer solutions. Leadership experience in managing multi-stakeholder projects is a plus.
• Law Enforcement/Public Safety Knowledge: Experience working with law enforcement or public safety agencies is a strong plus. Ability to connect Axon’s mission and products to the unique challenges of public safety.
• Travel Flexibility: Willingness to travel up to 50% to meet with key customers and stakeholders across Western Canada.

Your Impact

As a contributor in the SRE organization, you are passionate about delivering solutions to the real-time problems our mission-critical cloud native services encounter. You are also obsessed about achieving the high quality and reliability our customers demand. You will work closely not only with the SRE organization, but your technical deliverables will reach the entire engineering organization to enable product teams to continuously deliver features on the vanguard of innovation.

Location: Remote in Canada

What You'll Do

• Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, securely, and cost-effective.
• Exemplify cloud-native site reliability best practices.
• Write code that is performant, maintainable, clear, and concise.
• Employ strong problem-solving skills, with the ability to debug problems in cloud-native distributed systems.
• Influence and educate the engineering organization to adopt new and improved architectural patterns.
• Provide robust documentation for use by engineers to promote self-service.
• Take calculated risks, champion new ideas, and cultivate your craft.

What You Bring 

• 5+ years of applicable experience
• Experience managing cloud platforms such as Azure, AWS, or similar.
• Experience using managed languages such as Python, Go, C#, Java, or similar.
• Experience operating in Kubernetes platforms like AKS, EKS, or similar.
• Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, tests, and releases.
• Experience using observability tools such as APM, logging, and metrics to assist with debugging issues.
• Experience using Infrastructure as Code tools for provisioning infrastructure such as Terraform, AWS CloudFormation, or similar.
• Builder-operator mindset with proven production ownership (uptime, SLOs, on-call, incident leadership).
• Empathy to support the needs of software engineers.

Job Title: Technical Services Manager
Location: Canada
Travel expectations: 80% travel

Your Impact
As a Technical Services Manager, you will be a vital team member responsible for leading the deployment of network, hardware, and software solutions for Axon's Fleet systems. This post-sale, customer-facing, front-line role requires efficiency in deployment, management of third-party installations, and ensuring an exceptional customer experience and continued support.

What You’ll Do

• Lead and coordinate Fleet installations, ensuring efficiency and a positive customer experience.
• Keep 3rd party installers and Axon customers updated on installation status through daily reports and stand-up meetings.
• Ensure regular and reliable attendance, demonstrating commitment to work responsibilities.
• Deploy hardware and software solutions in a dynamic environment with minimal assistance.
• Exhibit flexibility to undertake additional projects and adapt to evolving priorities.
• Provide guidance to customers on optimal hardware placement, tailoring solutions to enhance workflows and ensure compliant data collection.
• Develop accurate installation diagrams and thorough documentation for implemented solutions.
• Provide administrative support for vendor setup, clearances, tracking, and maintenance of work orders
• Engage with key technology decision-makers post-sale.
• Conduct training sessions for both technical and non-technical staff on the use of Axon Fleet and Interview solutions.
• Train customer technical and non-technical staff and 12V low-voltage sub-contractors on proper installation and use of Axon hardware and software components.

What You’ll Bring

Technical Acumen:

• Experience programming IP-based Ethernet networks and devices, including layer 2, LAN, WAN, and VPN configurations.
• Comprehensive understanding of 12-volt electronics, basic wiring diagrams, DC circuit theory, mechanical dexterity, and troubleshooting skills (Emergency Vehicle Technician or EVTCC certifications preferred).
• Proficiency with 12V power distribution, relays, fuses, and circuit breakers.
• Experience with vehicle lighting systems, including emergency lights and sirens.
• Knowledge of 12V battery systems, including battery isolators and auxiliary battery setups.
• Familiarity with vehicle communication systems, including CAN bus and LIN Bus.
• Ability to conduct diagnostics and repairs or replacement of faulty equipment, wiring, and electrical systems.
• Understanding of Cradlepoint, TCP/IP layers, local area networking, and physical layer infrastructure is an asset to have.
• Familiarity with data transfer concepts, WAN access types, local area networking, physical layer infrastructure, wireless technologies, access point networks, and virtual private networking.
• Ability to quickly understand and troubleshoot network connectivity issues.

Other Qualifications:

• Experience with law enforcement agencies is highly valued.
• Ability to work safely and skilfully with hand tools.
• Proven team leadership skills, supporting customers and third parties to achieve objectives.
• Previous experience in leading a team or contractors on multiple projects with successful outcomes.
• Exceptional communication skills, professionalism, and ability to work both within a team and independently.
• Strong critical thinking and problem-solving skills.
• Desire to work with a team or visit clients in person weekly. (Candidates must reside within reasonable proximity to a major airport.)
• French speaking is an asset but not required

Your Impact
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships. You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products. Collaborating with cross-functional teams, you will offer valuable insights into customer needs and challenges, influencing internal product roadmaps and projects. Wearing multiple hats—from consultant to product expert to project manager—you will help customers optimize their daily workflows.

You will play a crucial role in ensuring Axon’s solutions align with key customer requirements while providing exemplary technical support and customer service. Your expertise and commitment will directly contribute to Axon’s mission of protecting life and enabling transparency through innovative technology.

What You’ll Do
Location: Grande Prairie 
(hybrid - onsite 3-4 days per week)
Travel Expectations: approx. 30% domestic Canada
Reports to: Service Delivery Manager, Canada

• Achieve expertise in Axon technologies, with a Primary focus on Axon Records
• Serve as the primary technical liaison between Axon and the customers.
• Participate in operational and technical meetings, ensuring effective communication and collaboration.
• Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
• Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary.
• Ensure Service Level Requirements (SLRs) and contractual obligations are met.
• Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
• Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
• Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
• Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
• Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
• Assist in customer security assessments and vendor refresh assessments for major architectural changes.
• Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
• Maintain and administer deployment records, including shipment tracking and RMA’s.
• Develop and enhance technical documentation and knowledge base articles to improve customer support, self-service capabilities, and overall product comprehension.

What You Bring

• Canadian Citizenship and past 5 years Canadian residency required (required for working with sensitive government data; must pass security clearance).
• 5+ years of IT experience in a support or deployment role.
• Experience working with law enforcement and/or government entities.
• Proven track record of managing customer relationships and technical projects successfully.
• Ability to work autonomously to meet objectives with minimal oversight.
• Robust IT background, with expertise in:
• Software image creation and maintenance.
• Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
• Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
• JSON (JavaScript Object Notation) Knowledge
• Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
• API integrations and SAAS applications.
• Solid ability to tailor technical discussions to varied audiences.
• Analytical, strategic, and creative problem-solving skills.
• Exemplary written and verbal communication skills.
• Highly detail-oriented with proficient organizational and time management skills.

Your Impact
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships. You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products. Collaborating with cross-functional teams, you will offer valuable insights into customer needs and challenges, influencing internal product roadmaps and projects. Wearing multiple hats—from consultant to product expert to project manager—you will help customers optimize their daily workflows.

You will play a crucial role in ensuring Axon’s solutions align with key customer requirements while providing exemplary technical support and customer service. Your expertise and commitment will directly contribute to Axon’s mission of protecting life and enabling transparency through innovative technology.

What You’ll Do
Location: Manitoba First Nations
(hybrid - onsite 3-4 days per week)
Travel Expectations: approx. 30% domestic Canada
Reports to: Service Delivery Manager, Canada

• Achieve expertise in Axon technologies, with a Primary focus on Axon Records
• Serve as the primary technical liaison between Axon and the customers.
• Participate in operational and technical meetings, ensuring effective communication and collaboration.
• Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
• Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary.
• Ensure Service Level Requirements (SLRs) and contractual obligations are met.
• Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
• Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
• Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
• Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
• Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
• Assist in customer security assessments and vendor refresh assessments for major architectural changes.
• Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
• Maintain and administer deployment records, including shipment tracking and RMA’s.
• Develop and enhance technical documentation and knowledge base articles to improve customer support, self-service capabilities, and overall product comprehension.

What You Bring

• Canadian Citizenship and past 5 years Canadian residency required (required for working with sensitive government data; must pass security clearance).
• 5+ years of IT experience in a support or deployment role.
• Experience working with law enforcement and/or government entities.
• Proven track record of managing customer relationships and technical projects successfully.
• Ability to work autonomously to meet objectives with minimal oversight.
• Robust IT background, with expertise in:
• Software image creation and maintenance.
• Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
• Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
• JSON (JavaScript Object Notation) Knowledge
• Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
• API integrations and SAAS applications.
• Solid ability to tailor technical discussions to varied audiences.
• Analytical, strategic, and creative problem-solving skills.
• Exemplary written and verbal communication skills.
• Highly detail-oriented with proficient organizational and time management skills.

Role & Team

As an ML Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 machine learning engineers and data scientists. You will support teams working on data- and machine-learning-driven product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our Machine Learning and data teams to operate as highly productive, cross-functional teams delivering high-quality ML-driven capabilities
• Support teams working with satellite imagery and geospatial datasets, balancing experimentation, iteration, and ongoing improvement of existing solutions
• Grow the teams by attracting and hiring great Data and ML talent
• Foster an inclusive, supportive, and caring culture where everyone can do their best work
• Provide regular 1:1 coaching and feedback to help others thrive, grow, and reach their aspirations
• Act as a strategic partner to Product Managers within your domains, ensuring technical decisions balance short- and long-term goals
• Ensure the technical approaches within your domains support future product and modelling needs
• Work closely with other Product, Design and Engineering leaders on strategy, technology, and people
• Help evolve Data and ML practices and introduce ways of working that improve collaboration, delivery, and learning

Skills & Experience

• 8+ years of professional experience building ML- or data-driven systems, at least 3 years’ experience leading and managing ML or data-focused teams
• Passionate about climate and the role technology can play in addressing environmental challenges
• Experience working in a high-growth scale-up or startup environment
• Product-minded, with the ability to demonstrate meaningful business impact through technology
• Sufficient technical depth in machine learning, data systems, or applied ML to guide teams and challenge decisions
• Experience working with python-based ML or data workflows and collaborating closely with data scientists
• Strong leadership skills, with a coaching mindset and the ability to support engineers and data scientists at all levels
• Excellent communication skills and the ability to collaborate effectively in cross-functional environments
• Passion for learning and staying current with evolving technologies and industry trend

Nice To Have

• Engineering mindset or background, with experience applying software engineering best practices to data and ML systems (e.g., reproducibility, testing, monitoring, and production deployments)

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

How You'll Make An Impact

In this role, you will focus on acquiring new customers in the Emerging Growth Segment, Boomi’s high-volume, high-velocity customer segment. You will work with new and prospective customers in complex business environments to devise new and innovative solutions to address their business processes and data management challenges.

What You'll Do

• Act as a trusted business advisor to C-level business audiences as you use your in-depth knowledge of Boomi technology, products, and services to help customers formulate strategy and direction
• Utilize strategic probing to identify, evaluate, design, and propose business solutions
• Design appropriate post-sale implementation plans
• Analyze multiple market factors to both anticipate and identify customer problems/needs and recommends appropriate solution
• Engage cross-functional resources in order to achieve goals and meet customer needs
• Develop and implement account plans that drive the attainment of critical business objectives
• Earn prospective customer’s confidence by demonstrating expertise, professionalism, and reliability throughout sales engagement

The Experience You Bring

• Bachelor’s degree or equivalent experience
• 2+ years experience in relationship selling
• MEDDPICC sales methodology experience preferred
• Accurately forecast future sales
• Execute on pipeline and bookings growth strategies
• Track & report on critical sales and account metrics

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are 50% base and 50% commission.

Total Compensation begins at $80,000 and is determined by various factors including geographic location and the candidate's knowledge, skills, and experience. An overview of our benefits can be found here.

#LI-JL1 #LI-HYBRID

How You'll Make An Impact

In this role, you will focus on acquiring new customers in the Emerging Growth Segment, Boomi’s high-volume, high-velocity customer segment. You will work with new and prospective customers in complex business environments to devise new and innovative solutions to address their business processes and data management challenges.

What You'll Do

• Act as a trusted business advisor to C-level business audiences as you use your in-depth knowledge of Boomi technology, products, and services to help customers formulate strategy and direction
• Utilize strategic probing to identify, evaluate, design, and propose business solutions
• Design appropriate post-sale implementation plans
• Analyze multiple market factors to both anticipate and identify customer problems/needs and recommends appropriate solution
• Engage cross-functional resources in order to achieve goals and meet customer needs
• Develop and implement account plans that drive the attainment of critical business objectives
• Earn prospective customer’s confidence by demonstrating expertise, professionalism, and reliability throughout sales engagement

The Experience You Bring

• Bachelor’s degree or equivalent experience
• 2+ years experience in relationship selling
• MEDDPICC sales methodology experience preferred
• Accurately forecast future sales
• Execute on pipeline and bookings growth strategies
• Track & report on critical sales and account metrics

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $120,000- $140,000 CAD annually (inclusive of commission). Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

#LI-JL1 #LI-HYBRID

Role & Team

As a Data Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 data engineers and GIS specialists. You will support teams working on data processing and pipelines to enable ML-powered product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our data engineers to become highly productive members of their cross-functional teams, empowering them to ship high-quality, reliable data platforms and pipelines on a daily basis.
• Grow the teams by attracting great talent from your network.
• Foster an inclusive and caring culture where everyone can do their best work.
• Provide regular 1:1 coaching and feedback to tap into the potential of all your team members and help them thrive and reach their aspirations.
• Be a strategic partner to product managers, machine learning engineers, and other stakeholders within your domains and ensure that we are making the correct data architecture and platform decisions that balance short and long term goals.
• Ensure suitability of the data architecture, pipelines, and data models within your domains to enable longer term product, analytics, and machine learning goals.
• Work closely with the other Product & Engineering leaders on strategy, technology and people, including improving our data engineering practices and introducing capabilities that can accelerate data access, reliability, and unlock new product and data-driven opportunities

Skills & Experience

• Experience working in a high growth scaleup environment
• Passionate about climate
• Product minded and able to demonstrate significant impact you have had on a business through the application of data platforms and data-driven systems
• 2+ years experience leading and managing data engineers across multiple teams
• Experience working with the following (or similar) technologies: Python, SQL, data pipeline orchestration tools (e.g., Airflow, Dagster), data warehouses/lakehouses, Postgres DB, data pipelines
• Ability to unblock your team by contributing at a senior engineering level (e.g., reviewing data models, debugging pipelines, guiding architecture). How hands-on you'll be in this role will depend on team size and maturity
• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar, with an understanding of data reliability, observability, and pipeline operations
• Strong leadership skills with the ability to mentor and coach engineers at all levels
• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment
• Passion for learning and staying updated with evolving technologies and industry trends, particularly in data engineering and data infrastructure

Nice To Have

• Experience working with maps/imagery/geospatial domains  

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

What you'll be doing: 

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are: 

• 7-10 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process required 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our base compensation amount for this role is targeted to $160,000-$180,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

This is Engineering at Lattice

Lattice’s Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience.

As a Data Platform Engineer, you will play a pivotal role in designing and maturing Lattice’s centralized data platform — starting with a modern data lakehouse built on AWS. This is an opportunity to be a founding member of a new team, build the backbone of our data ecosystem, and directly influence the intelligence and interconnectedness of our products.

You will architect and implement foundational data infrastructure that enables scalable storage, reliable data processing, and secure access across the organization. In addition to building the lakehouse itself, you will design and maintain a set of reusable connection and query utilities that empower internal stakeholders to interact with the platform efficiently and safely.

What You Will Do

• Standardize Lattice’s data infrastructure and practices through establishing a simple, cohesive, and reliable platform that seamlessly integrates internal and partner data
• Design, develop, and deploy scalable data pipelines that can ingest, process, and serve data across multiple teams for batch and streaming workloads.
• Make data effortlessly accessible – abstract infrastructure complexity through reusable SDKs, libraries, and tooling
• Shape data governance practices ensuring access to data is secure, compliant, and high-quality. 
• Partner with Engineering, Product, and business leaders to identify data needs and implement solutions that align with strategic objectives.

What You Will Bring to the Table

• 2+ years of experience in software, data, or analytics engineering with exposure to a centralized “data platform” or large-scale data infrastructure project.
• Fluency in SQL and a general purpose programming language; Python or TypeScript preferred
• Familiarity with a data warehouse/lakehouse platform e.g. Snowflake, Redshift, BigQuery, Databricks
• Familiarity with AWS services or their equivalents e.g. IAM, Glue, Lambda, Athena, Redshift, Kinesis, EKS
• Nice to have: Hands-on experience with data processing frameworks like dbt, Spark, Kafka Streams, or Flink
• Willingness to learn and curiosity into how trustworthy, insightful data can unlock value for our users

Location Requirement:
This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces.

The estimated annual cash salary for this role is CAD $90,000 - CAD $120,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning & Development Budget.

Note on Pay Transparency:
Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

#LI-Remote

We are seeking a motivated and detail-oriented Project Manager to join our dynamic team. The ideal candidate will lead in the facilitation of the execution of influencer campaigns, ensuring projects are delivered on time, within scope, and meet quality standards. This role will involve working closely with internal teams and external partners to drive successful campaign outcomes.

Responsibilities:

Project Management:

• Oversee agency workflow and help define accountability and responsibilities on a per-project basis.
• Ensure consistency in project scope, establish key phases, and set project timelines.
• Monitor costs, resources, and scope to ensure projects are on track and budget.
• Partner closely with internal and external stakeholders to develop and implement project plans.
• Clarify and communicate project objectives and success criteria to stakeholders.
• Participate and/or lead project briefings with key stakeholders and ensure expectations are set on deliverables.
• Gather the necessary information to plan and implement each client project.
• Manage procurements and vendors when needed.
• Reviewing vendor contracts, SOWs, and change of scopes for accuracy and completeness.
• Collaborate with cross-functional teams to establish costs and time for scope requests.
• Provide timely updates and documentation to the internal and external teams, including quotes/estimates, timeline, status, next steps, and budget. 
• Prepare and consistently update project documentation through all phases of the project lifecycle to keep internal teams and client(s) updated.
• Proficiency with project management tools. 
• Facilitate cross-functional team communication. 
• Excellent organizational, prioritization, and decision-making skills.
• Strong analytical, communication, interpersonal, and leadership skills. 

Resource Management:

• In collaboration with Account Director(s) and/ or Sr. Project Manager(s), schedule and assign appropriate resources for task and/or project completion.
• Ensure resources are completing tasks on schedule.
• Reallocate resources as needed to ensure timelines are met.
• Ongoing monitoring and forecasting of resource capacity levels.

External Management & Internal Planning:

• Develop and maintain strong working relationships with external vendors. 
• Facilitate and lead internal meetings in collaboration with client service leads.
• Participate in client status meetings as necessary.
• Participate in collective problem-solving sessions.
• Provide input and updates to client service leads on all assigned projects.
• Provide client leads with actual hours spent on projects to invoice.
• Reconciliation of hard costs & tracker updates. 

Skills and Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Minimum 3+ years in a similar role within the marketing industry
• Proven experience in project management, with knowledge and/or understanding of influencer marketing.
• Relevant certifications in project management or influencer marketing would be a plus. 
• Understanding of content strategies and marketing that leverage influencer partnerships to enhance brand awareness 
• Excellent communication skills both written and oral to ensure effective collaboration with vendors, influencers, internal teams and clients
• Some knowledge of the influencer marketing landscape, including current trends, best practices, and platform algorithms.

We are seeking a motivated and detail-oriented Project Manager to join our dynamic team. The ideal candidate will lead in the facilitation of the execution of influencer campaigns, ensuring projects are delivered on time, within scope, and meet quality standards. This role will involve working closely with internal teams and external partners to drive successful campaign outcomes.

Responsibilities:

Project Management:

• Oversee agency workflow and help define accountability and responsibilities on a per-project basis.
• Ensure consistency in project scope, establish key phases, and set project timelines.
• Monitor costs, resources, and scope to ensure projects are on track and budget.
• Partner closely with internal and external stakeholders to develop and implement project plans.
• Clarify and communicate project objectives and success criteria to stakeholders.
• Participate and/or lead project briefings with key stakeholders and ensure expectations are set on deliverables.
• Gather the necessary information to plan and implement each client project.
• Manage procurements and vendors when needed.
• Reviewing vendor contracts, SOWs, and change of scopes for accuracy and completeness.
• Collaborate with cross-functional teams to establish costs and time for scope requests.
• Provide timely updates and documentation to the internal and external teams, including quotes/estimates, timeline, status, next steps, and budget. 
• Prepare and consistently update project documentation through all phases of the project lifecycle to keep internal teams and client(s) updated.
• Proficiency with project management tools. 
• Facilitate cross-functional team communication. 
• Excellent organizational, prioritization, and decision-making skills.
• Strong analytical, communication, interpersonal, and leadership skills. 

Resource Management:

• In collaboration with Account Director(s) and/ or Sr. Project Manager(s), schedule and assign appropriate resources for task and/or project completion.
• Ensure resources are completing tasks on schedule.
• Reallocate resources as needed to ensure timelines are met.
• Ongoing monitoring and forecasting of resource capacity levels.

External Management & Internal Planning:

• Develop and maintain strong working relationships with external vendors. 
• Facilitate and lead internal meetings in collaboration with client service leads.
• Participate in client status meetings as necessary.
• Participate in collective problem-solving sessions.
• Provide input and updates to client service leads on all assigned projects.
• Provide client leads with actual hours spent on projects to invoice.
• Reconciliation of hard costs & tracker updates. 

Skills and Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Minimum 3+ years in a similar role within the marketing industry
• Proven experience in project management, with knowledge and/or understanding of influencer marketing.
• Relevant certifications in project management or influencer marketing would be a plus. 
• Understanding of content strategies and marketing that leverage influencer partnerships to enhance brand awareness 
• Excellent communication skills both written and oral to ensure effective collaboration with vendors, influencers, internal teams and clients
• Some knowledge of the influencer marketing landscape, including current trends, best practices, and platform algorithms.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe’s success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard and American Express, which are fundamental to the success of Stripe’s product strategy and delivering new capabilities to Stripe users.

What you’ll do

We are looking for a US or Canada-based candidate to join our team to lead one of Stripe’s critical network partnerships.  The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners’ leaders and senior executives.  

This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex “general manager” skills to shepherd a meaningful portion of Stripe’s P&L.

Responsibilities

• Manage one of Stripe’s most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users
• Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe’s strategy 
• Use data to drive strategy and decisions
• Coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury and global partner managers) to drive creation and execution of partner strategy
• Develop, manage and report on strategic plans, key negotiation/expansion opportunities and overall partner health with a multi-year vision in mind
• Juggle and reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders
• Coordinate and prioritize a large amount of activities and initiatives that compete for scarce resources to drive best outcomes for our users and Stripe

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years in partnerships, business development, or similar fields
• 3+ years deep in the payments world—you need to understand how card networks operate
• Experience negotiating significant commercial deals
• Comfortable in a product-focused environment with lots of dependencies
• Great communication skills, especially being able to influence C-level colleagues
• Experience running big, complex, cross-functional projects

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Revenue and Financial Automation (RFA) team at Stripe is building a modern, revenue-focused, financial management platform for fast growing, digital native companies. 

• Billing: Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering Usage-Based Billing, and providing recovery and retention tools to prevent customer churn.

Note: exact team matching for one of the pods will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. 

What you’ll do

As an engineer on the team, you’ll be responsible for shaping and building a suite of products that let our users model and operate their business more efficiently. You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day. In this cross functional role, you will collaborate with experts in infrastructure, security, design, and operations to build mission critical internal and external features that power Stripe users around the world. 

Responsibilities

• Design the next generation of Stripe products, to meet the high growth needs of our company and customers for years to come.
• Deliver value through a strong collaborative and users-first approach with stakeholders and customers.
• Mentor engineers to help them grow
• Debug and solve critical production issues across services and multiple levels of the stack

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-12+ years of experience in backend software development
• Ability to write high quality code (in programming languages like Go, Java, C/C++, etc.)
• Hands-on experience contributing to or building large scale distributed systems
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Preferred Qualifications

• Familiarity with event-driven architectures
• Experience with subscription management, usage-based billing, or financial reporting systems
• Interest in financial infrastructure and how businesses manage their revenue operations
• Direct leadership and mentorship experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Revenue and Financial Automation (RFA) team at Stripe is building a modern, revenue-focused, financial management platform for fast growing, digital native companies. 

• Billing: Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering Usage-Based Billing, and providing recovery and retention tools to prevent customer churn.
• Tax: You know how everyone loves taxes? And it's such a simple, stable, and well-understood area? We handle all the sales-related taxes (across Checkout & Billing) and make it super easy to register, auto-collect the right amount of tax, and access the reports you need to file returns globally

Note: exact team matching for one of the pods will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. 

What you’ll do

As an engineer on the team, you’ll be responsible for shaping and building a suite of products that let our users model and operate their business more efficiently. You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day. In this cross functional role, you will collaborate with experts in infrastructure, security, design, and operations to build mission critical internal and external features that power Stripe users around the world. 

Responsibilities

• Design the next generation of Stripe products, to meet the high growth needs of our company and customers for years to come.
• Deliver value through a strong collaborative and users-first approach with stakeholders and customers.
• Mentor engineers to help them grow
• Debug and solve critical production issues across services and multiple levels of the stack

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-12+ years of experience in backend software development
• Ability to write high quality code (in programming languages like Go, Java, C/C++, etc.)
• Hands-on experience contributing to or building large scale distributed systems
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Preferred Qualifications

• Familiarity with event-driven architectures
• Experience with subscription management, usage-based billing, or financial reporting systems
• Interest in financial infrastructure and how businesses manage their revenue operations
• Direct leadership and mentorship experience

Who we are

About Stripe 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the organization 

Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems and the productivity and sentiment of Stripe’s people. 

You may work on a wide variety of critical business areas including: 

• Core Infrastructure - We’re the home for Stripe's critical tier0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.
• Developer Infrastructure - We’re responsible for the productivity of all developers at Stripe. Ensure Stripe’s engineers have a reliable, fast, and easy-to-use inner dev loop to maximize productivity while building everything from low-latency microservices to large-scale data pipelines and machine learning models
• Data Platform -  We’re responsible for offering data serving infrastructure spanning across data warehouse analytics, streaming analytics and search capabilities. The stack is supported by a collection of internally developed large scale distributed services and several popular open source technologies like Trino/Presto, Apache Pinot, Hive Metastore, ElasticSearch etc. The systems we own support all of the data serving needs of high scale services and thousands of individual Stripes across the company. 
• Admin Platform - We empower Stripes to quickly build secure and delightful internal products in service of their users.
• Support Experience - We build and improve our 24x7 email, phone, and chat support channels, our Premium Support and Enterprise Services products, our Support Site, and more. This includes how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions.
• Service Platform - We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities. 

Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.

What you’ll do

You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.

Responsibilities

• Build a great customer experience for internal and external Stripe teams using our infrastructure
• Participate in roadmap planning and prioritization
• Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe
• Debug production issues across services and several levels of the stack

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements 

• Strong software engineering skills and a passion for one of the areas above.
• Ability to write high quality code (in programming languages like Go, Java, C/C++ etc)
• 2-12+ years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms
• Hands-on experience contributing to or building large scale distributed systems
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Preferred Qualifications

• Experience optimizing the end to end performance of distributed systems
• Focuses on the needs of our users, both internal and external
• Holds yourself and others to a high bar when working with production

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Canada Sales team is focused on driving revenue across the full spectrum of Stripe's customer base in Canada — from high-growth startups to some of the largest enterprises in the country. Stripe helps these businesses build new business models and drive innovation and modernization across industries. As the Head of Sales - Canada, you will be a critical part of the Americas go-to-market leadership team, owning the end-to-end sales strategy and execution for the Canadian market and driving accelerated adoption and revenue growth across Stripe's customer base in the region.

What you’ll do

• Serve as the senior Stripe leader and executive sponsor for key customer and partner relationships across Canada, engaging C-suite stakeholders at Stripe's most strategic accounts.
• Own and drive sales growth across Canada through strong leadership, organizational planning, and outstanding execution of all sales programs.
• Oversee the expansion and satisfaction of Stripe's existing Canadian customers while aggressively pursuing new logo growth.
• Develop and refine Stripe's Canada-specific go-to-market strategy, guiding investment and resource decisions in partnership with Product, Engineering, Marketing, and other supporting teams.
• Make hiring decisions, shaping the ideal candidate profile and onboarding strategy to build a world-class Canadian sales organization.
• Create structure and focus for GTM ideas and product sales campaigns relevant to the Canadian market. Drive execution, measurement, and timely analysis with clear recommendations for action.
• Define key sales support mechanisms, processes, and programs to meet the rapid growth of the Canadian business and achieve revenue attainment and market development objectives.
• Build and develop a high-performing organization and help write the playbook for enterprise and commercial sales in Canada.

Responsibilities

• Lead a senior, experienced team of Account Executives and indirectly lead the supporting roles and resources surrounding the accounts those AEs support across Canada.
• Develop the long-term vision and strategy for the Canadian market, scaling day-to-day operations to support growth.
• Champion and influence Stripe's sales methodology and process, driving best practices on selling, forecasting, and pipeline management across the team.
• Develop best practices that enable the Canadian organization to rapidly scale, deliver on revenue targets, and support KPIs for growth.
• Engage personally on large strategic opportunities, leading executive relationships and helping the team win and expand key customers.
• Effectively work cross-functionally across the organization to represent Canadian customer needs and help shape Stripe's product roadmap accordingly.
• Act as Stripe's market presence in Canada, engaging with the local business community, partners, and industry stakeholders to build brand awareness and strategic relationships.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of people management experience, ideally leading sales teams in Canada or broader North American markets
• Experience leading Sales organizations in a high-growth technology environment
• Experience building and scaling high-caliber teams, including launching or growing market presence in new regions
• Ability to hire, train, and coach a high-performance sales team
• Demonstrated quantitative and analytical skills with a strong command of pipeline and forecast management
• Deep understanding of the Canadian business landscape, including key industries, regulatory environment, and enterprise customer dynamics

Preferred qualifications

• Prior experience at a growth-stage internet or software company
• Prior experience in enterprise sales, partnerships, and/or business development in Canada
• Prior experience in the payments industry, card issuing, or financial services
• Established executive-level network within the Canadian business community
• Bilingual (English/French) is an asset, particularly for engaging customers in Quebec

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

Brex’s Governance, Risk, and Compliance function is at an exciting and pivotal point in our maturity journey and we’re seeking a team member who can seamlessly bridge compliance expertise with technical execution. As a Senior GRC Engineer, you will drive critical GRC processes that mitigate risk, keep us compliant, and build trust with our customers and partners. You'll evolve the technical foundation of our Trust program by automating security controls, building integrations between security tools and GRC platforms, and creating scalable processes that enable Brex to maintain compliance efficiently as we expand into new markets. You'll work at the intersection of security, engineering, and compliance — translating regulatory requirements into technical solutions and building automation that eliminates manual toil.

You'll leverage your deep understanding of SOC 2, PCI DSS, ISO 27001, AI governance frameworks, and others to both design controls for emerging compliance requirements and mature existing programs through automation and continuous monitoring. You’ll support Trust Assurance, Third Party Risk Management, and other Security Risk Management initiatives. Working with our Engineering, Infrastructure, and Product teams, you'll translate compliance frameworks into technical controls and build automated systems that help us achieve world-class security as Brex expands.

Your contributions will directly accelerate Brex's maturity. You'll design workflows using Tines, build integrations between security and GRC systems, and create dashboards for security metrics. You'll implement controls across the technology stack, support multiple audits (SOC 2, PCI DSS, SOX/ITGC, FINRA, ISO), and contribute to AI governance framework implementation (ISO 42001, NIST AI RMF, EU AI Act).

You'll have autonomy to build innovative solutions, collaborating cross-functionally to implement controls that enable growth while communicating technical concepts effectively across the organization.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Manage and scale IT infrastructure, services and tooling
• Work with a diverse group of  IT partners to optimize our provided services
• Implement new services in support of Information Technologies vision
• Scale our services by implementing configuration as code via Terraform providers or APIs
• Operationalize and upskill IT and its partners by producing documentation and leading training sessions
• Evangelize best practices both internally and externally facing

Requirements

• 5+ years of experience in GRC, IT Governance, or Security Engineering with a strong track record of automating manual compliance workflows.
• Deep experience with security frameworks such as SOC 2, PCI DSS, ISO 27001, and NIST CSF, specifically within cloud-native environments.
• Technical proficiency in Python (or similar scripting languages) and experience building integrations using APIs to connect security tools with GRC systems. You can read code, design integrations, and understand technical implementations.
• Builder mindset with the ability to design and implement automated control testing, continuous monitoring, and data-driven security metrics. You see manual processes and immediately think about how to automate them.
• Exceptional cross-functional collaboration and communication skills. You can translate complex compliance requirements into technical specifications that engineering teams can actually implement and influence stakeholders across technical and non-technical domains.
• Strong systems thinking. You have the ability to design scalable GRC architectures that grow with the company, rather than just solving for the immediate audit.
• Bias for action. You’re a self-starter who ships solutions quickly and iterates based on feedback. 

Bonus points

• Previous experience in Fintech or banking environments navigating complex regulatory landscapes.
• Hands-on experience with Tines or other SOAR platforms to automate security operations.
• Familiarity with AI/ML governance frameworks (NIST AI RMF, ISO 42001) or securing agentic systems.
• Deep knowledge of Cloud Security (AWS/GCP), infrastructure-as-code (Terraform), or DevSecOps practices.
• Relevant industry certifications such as CISSP, CISA, or CCSP.
• Experience building metrics dashboards for security visualization and reporting.
• Active contributions to the GRC or Security community through open-source projects or public research.

Compensation

The expected salary range for this role is $153,600 - $192,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Pay Transparency 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know.  Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. 

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Privacy Policy

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Pay Transparency 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know.  Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. 

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Privacy Policy

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Pay Transparency 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know.  Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. 

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Privacy Policy

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Pay Transparency 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know.  Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. 

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Privacy Policy

Position Overview

We're seeking a highly motivated and analytical Senior, Tech Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including security, platform regulatory risks and non-financial metrics. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you!

What You’ll Do

• Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead.
• Spearhead the testing of internal controls using agentic AI systems to identify and mitigate potential threats.
• Partner closely with Engineering, IT, and business teams to integrate our AI automation with internal systems, enabling end-to-end automated assurance workflows.
• Serve as a subject matter expert and champion for the use of AI and automation in risk management.
• Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team.

Who You Might Be

• An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation.
• A subject matter expert with experience supporting SOX and/or security compliance testing in the technology industry, preferably platform companies.
• A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek "what could be" and are driven to build it.
• A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment.

Knowledge, Skills, and Abilities

• Professional certifications such as CISA, CPA, CIA, and/or CISSP preferred
• Controls testing experience, including tech general controls, application controls, key reports, and integrations
• Ability to assess complex processes to identify risks and opportunities for automation
• Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc)
• Critical thinker that can focus on solutions and comfortable with ambiguity
• Familiarity with programming languages (i.e., SQL and Python) preferred, but not required

Position Overview

We're seeking a highly motivated and analytical Senior, Tech Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including security, platform regulatory risks and non-financial metrics. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you!

What You’ll Do

• Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead.
• Spearhead the testing of internal controls using agentic AI systems to identify and mitigate potential threats.
• Partner closely with Engineering, IT, and business teams to integrate our AI automation with internal systems, enabling end-to-end automated assurance workflows.
• Serve as a subject matter expert and champion for the use of AI and automation in risk management.
• Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team.

Who You Might Be

• An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation.
• A subject matter expert with experience supporting SOX and/or security compliance testing in the technology industry, preferably platform companies.
• A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek "what could be" and are driven to build it.
• A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment.

Knowledge, Skills, and Abilities

• Professional certifications such as CISA, CPA, CIA, and/or CISSP preferred
• Controls testing experience, including tech general controls, application controls, key reports, and integrations
• Ability to assess complex processes to identify risks and opportunities for automation
• Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc)
• Critical thinker that can focus on solutions and comfortable with ambiguity
• Familiarity with programming languages (i.e., SQL and Python) preferred, but not required

We’re looking for a Growth Marketing Manager (SEM and CRO) to own and scale our performance marketing engine across Google Ads, Microsoft Ads, pay-per-click review platforms (e.g., Capterra, Technology Advice), and high-intent organic search. You’ll be responsible for driving efficient, scalable growth across the full funnel—owning strategy, execution, and optimization for both paid and organic channels, with a strong experimentation mindset focused on improving conversion across key landing pages and the website.

This role is ideal for a data-driven marketer who is equally comfortable in keyword strategy, bid management, targeting, on-site conversion rate optimization (CRO), creative testing, and experiment design—and who can translate insights into clear stories and recommendations for marketing, cross-functional partners, and leadership.

Key Responsibilities

SEM

• Own SEM and PPC strategy across Google Ads, Microsoft Ads, and review sites with a focus on high-intent B2B demand.
• Lead keyword strategy (research, clustering, negatives) across core use cases, industries, and competitor terms.
• Manage bids, budgets, and pacing to hit targets for CPL, CVR, CAC, pipeline, and LTV.
• Continuously refine audience and geo targeting, including remarketing lists, customer lists, and intent-based segments.
• Own reporting on CPL, CVR, CAC, and pipeline contribution by channel, campaign, and segment in partnership with RevOps/MarOps.
• Build and maintain a structured experimentation roadmap across keywords, match types, bidding strategies, ad messaging, creative, and landing pages.

CRO

• Collaborate with content and brand to align organic and paid keyword priorities and ensure messaging consistency.
• Lead CRO (conversion rate optimization) across key pages. Define and prioritize experiments on landing pages (forms, CTAs, layouts, offers, social proof, etc).
• Run A/B and multivariate tests using appropriate tools; ensure clean setup, measurement, and statistical rigor.
• Partner with content, design, and web to implement winning variations and scale learnings.
• Own and improve session → lead CVR across high-intent pages (demo, product pages, core content).

AI, Automation & Tooling

• Use AI and automation to accelerate keyword research, ad copy/creative ideation, QA, and analysis.
• Leverage tools like Claude to pull insights from CRM, ad platforms, and internal docs to refine copy, reporting, and reduce manual ops work.

Cross-Functional Collaboration & Communication

• Partner with Product Marketing, Content, Brand, RevOps, and Sales to ensure lead quality, routing, and follow-up processes support performance goals.
• Turn performance and experiment results into clear, concise recommendations for the marketing team, cross functional partners, and leadership.

Must-Haves

• 3+ years B2B growth/performance marketing experience with deep SEM and SEO ownership.
• Hands-on management of Google Ads, Microsoft Ads, and review platforms
• Strong command of CPL, CVR, CAC, and pipeline, and how they connect across the funnel.
• Proven CRO impact: demonstrated wins improving session-to-lead conversion across paid search, PPC, and website.
• Meaningful experience designing, running, and interpreting experiments (A/B tests, structured trials).
• Highly data-driven; advanced comfort in ad platforms and analytics tools (GA, BI, CRM reporting).
• Experience in B2B SaaS or complex, high-ACV sales cycles.
• Familiarity with marketing automation and CRM (HubSpot, Salesforce) for closed-loop reporting.

Compensation

• Raleigh Hub: $100,000.00 - $120,000.00 base + annual bonus opportunity
• Toronto Hub: 85,000.00 - 100,000.00 CAD base + annual bonus opportunity

About the Role

We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in Toronto, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning

• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• Residency in or willingness to commute within British Columbia, Canada area 

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers and a deep understanding of how technology facilitates high-level business goals

• Proficiency in strategic sales planning with a proven track record of closing net new logos

• Experience meeting or exceeding sales targets while leveraging channel partnerships

#LI-Remote

#LI-JK1

About the Role

We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in Toronto, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning

• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• Residency in or willingness to commute within the Toronto area 

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers and a deep understanding of how technology facilitates high-level business goals

• Proficiency in strategic sales planning with a proven track record of closing net new logos

• Experience meeting or exceeding sales targets while leveraging channel partnerships

#LI-Remote

#LI-JK1

We’re looking for a Strategist to conceptualize and build full social media campaigns for a variety of our clients. In this role you'll use your extensive knowledge of social media, the latest trends, and research data to elevate campaign and brand strategies for our clients. You’ll play a crucial role in helping to chart the path forward for our clients and deliver on larger, more exciting solutions for them.

What You'll Do Here:

• Participate in campaign development, deployment tactics, and proactive strategic social media planning.
• Develop the guiding brand platform (ex. Positioning & narrative direction, core values, tonal direction, & brand personality) for clients across a various and wide ranging list of business categories
• Performing qualitative market research and directing quantitative research when required
• Work with clients to develop the organization's social voice and persona, provide social media consultation, and campaign specific social strategies for organic and paid social.
• Writing is clear and succinct. 
• Able to lead strategic discussions and provide clear recommendations and documents with minimal direction or supervision. Able to present internally and to clients with confidence and clarity
• Experience creating Social Media Playbooks and Social Media best practice protocols.
• Identify gaps and opportunities in content plans for new & existing clients
• Extensive experience and knowledge with Instagram, TikTok, Facebook, Twitter, YouTube, etc.
• Remain on the pulse of social media trends, ecosystem changes, and best practices to optimize strategies and educate the larger Viral Nation community.
• Ability to decipher information using data & measurement tools
• Involvement in new business pitch presentations

You'll Need To Have:

• 3-5 years of professional experience with strategy and social media platforms  - agency experience preferred 
• Experience and a deep understanding using Instagram, TikTok, Facebook, LinkedIn, Youtube, and Twitter.
• Knowledge and understanding of many key industries (CPG, Gaming, Tech, Retail)
• Ability to write an informative brief that clearly and confidently articulates vision and process.
• Ability to translate direction from internal leadership and external clients into social media strategies and deliverables.
• Responsive and available to meet the demands of clients across multiple time zones.
• Proficiency with social media management and analytical tools
• Must have a university degree, or college diploma, in a relevant field such as marketing, business, public relations, communications, and/or have equivalent work experience.
• Experience growing brands on social media 

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for an Enterprise Application Administrator to join our Security and IT team and play a pivotal role in supporting business growth while maintaining scalability and security. As an Enterprise Applications Administrator, you will manage and optimize enterprise applications, including Salesforce, and Intercom. You'll collaborate with stakeholders across multiple departments, provide user support, and help ensure the performance and security of enterprise systems.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You'll Do

• Administer, monitor, and improve cloud-based enterprise applications, ensuring best practices, security, performance, and scalability.
• Support the configuration, customization, and administration of Salesforce, including user management, enhancements, data integrity, and security.
• Participate in projects related to new enterprise application selection, expansion, migrations, and decommissioning.
• Document processes, configurations, and best practices for application management, integrations, and support.
• Manage Salesforce users, profiles, roles, permission sets, and access reviews.
• Configure Salesforce using declarative tools such as Flows, workflows, validation rules, and approval processes.
• Coordinate Salesforce releases, testing, and deployment of new features.
• Provide Salesforce user training, onboarding, and ongoing support.
• Response to support tickets raised by internal stakeholders.

What You’ll Bring

• Minimum of 2-4 years of experience in administering and supporting enterprise applications and/or integrations.
• At least 5 years of general IT experience
• Salesforce administrator certification.
• Experience administering Salesforce lightning, including configuration, customization, user management, workflows, and reporting.
• Strong understanding of cloud technologies and experience with enterprise Saas application management.
• Knowledge of IT practices and experience implementing security measures for enterprise applications.
• Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams, manage multiple stakeholder projects.
• Hands-on experience with Salesforce automation tools such as Flows.
• Experience creating and maintaining reports, dashboards, and analytics in Salesforce..
• Ability to translate business requirements into scalable solutions.

Nice To Have

• Experience with Health Cloud or Health Care sector
• User support experience with various enterprise applications like Dialpad, Intercom, Zoom, Jira etc.
• Experience working with organisations with more than 500+ users.

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $80,000-$105,000 in local currency, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a driven Inside Sales Representative to join our amazing team of visionary individuals at our Toronto Sales Headquarters located at 5200 Yonge Street, Toronto, ON. This is a hybrid full sales cycle role, with a heavy emphasis on consultative selling. There are little-to-no prospecting leads in this role, as our Marketing Team generates all leads from various channels. Your role in the process is about conversion of leads into customers!

How your first 3 months will be built:

• Week 1: Fully onsite for onboarding
• Week 2: 3 days in office and 2 days working from home
• After your first 60 days: 2 days in office and 3 days working from home

This will continually be a hybrid role onsite our Toronto HQ

Why Us

• Candidate Persona: Ideal for career-driven individuals interested in marketing, sales, or business development
• Lead Distribution System: We have a transparent, fair and equitable, lead distribution system, factoring in market conditions, growth trajectory and reps current workload
• Compensation: Competitive salary + commission based on revenue generation. On-target earnings: $45k to $90k per year. Top performers earning $100k+ annually
• Hybrid Model: Sales team in office twice a week for shared learning during onboarding; remote work available for the majority of tasks
• Training & Development: Learn how to create product/market fit through customer iteration and engagement.
• Recognition: Emerging sales channels recruit from within our team - we have seen growth and upward mobility across the department over time; leading to team leadership opportunities as well as net new roles establishing broader business development initiatives

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

• Converting leads into customers while owning the entire sales cycle, fully accountable for your book of business
• Regular cadence of touchpoints; including outbound calls, text communications, and emails
• Developing strategies to increase sales conversion rates 
• Delivering top level customer experiences 
• Becoming an expert in our internal systems, and helping streamline our processes 
• Providing feedback to other areas of the business, such as logistics, marketing & business development

What You’ll Bring

• Driven to save lives through our proactive mission 
• Dedicated, outgoing team players with genuine empathy for our customers
• Friendly, yet assertive personalities, with managerial aspirations 
• Energetic, easy going, hard working and sincere people
• Fast-learners who retain information and adapt quickly
• People willing to put in the extra work to drive sales and help scale the business

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contribution
• The total compensation for this role includes a base salary of $45,000 with a discretionary bonus of up to and over $45,000 OTE in local currency

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

*For Prenuvo's Sales roles: our 1st interview stage is generated by a platform called hireflix.com, you will receive an invite "From: Prenuvo via Hireflix <users@hireflix.com>" This is verified and clear to proceed. 

PROGRAMMATION OU DEVELOPPEMENT - UNREAL ENGINE

Ce que nous faisons

Les projets propulsés par Unreal Engine demeurent à la fine pointe du divertissement en temps réel depuis plus de 20 ans. Notre équipe d’experts en matière de programmation innove constamment afin d’améliorer les outils et la technologie conçus pour donner des moyens incroyables aux développeurs de contenu à l’échelle de la planète.

Ce que vous ferez

En tant que programmeur principal au sein de l’équipe des services multimédias, vous assurerez la direction technique de la plateforme permettant les communications vocales en temps réel à très grande échelle sur Fortnite et dans l’écosystème d’Epic Games. Vous contribuerez à définir l’orientation technique des produits d’Epic basés sur WebRTC et mettrez en œuvre des fonctionnalités, de la conception à la livraison finale.

Ce dont vous serez responsable

• Travailler à l’intégration de WebRTC auprès des différentes équipes d’Epic Games, assurer la conception et participer activement à la mise en œuvre de nouvelles fonctionnalités
• Concevoir, développer et améliorer continuellement notre infrastructure client et serveur WebRTC sur toutes les plateformes
• Rechercher et évaluer de nouvelles technologies afin de stimuler l’innovation au sein des services de communication en temps réel
• Gérer les échéanciers, résoudre les obstacles techniques et livrer les projets avec une grande autonomie

Ce que nous recherchons

• Excellente maîtrise du langage C++ et une solide expérience des systèmes où la performance est essentielle
• Compréhension approfondie des concepts de signalisation, des protocoles et de la structure technique de WebRTC
• Expérience confirmée dans le débogage et l’optimisation de piles WebRTC à grande échelle
• Expérience dans la conception et la maintenance d’API C pour une distribution multiplateforme étendue
• Connaissance des systèmes de compilation comme GN et Ninja
• Capacité démontrée à prendre en charge et à livrer de manière autonome des projets de programmation complexes à long terme
• Excellentes aptitudes en communication et une solide expérience en coordination inter-équipes et en prise de décisions techniques
• Expérience en leadership est un atout

Avantages

Nous payons l’entièreté des primes (100 %) associées aux avantages sociaux, tant pour les employés que pour les personnes à charge, et proposons une couverture supplémentaire pour les soins médicaux, dentaires et de la vue, les maladies graves, la télémédecine, l’assurance-vie, l’assurance en cas de décès ou de mutilation par accident et l’assurance invalidité de longue durée. Nous offrons également une indemnité hebdomadaire (invalidité de courte durée) et un régime d’épargne-retraite avec cotisation concurrentielle de la part de l’employeur. En plus du programme d’aide aux employés, nous proposons un programme étoffé de bien-être mental par l’entremise de Modern Health, un organisme qui fournit gratuitement des services de thérapie et d’encadrement aux employés et aux personnes à charge.

PROGRAMMING - UNREAL ENGINE

What We Do

Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of programming experts are always innovating to improve the tools and technology that empower content developers worldwide.

What You'll Do

As a Principal Software Programmer of the Media Services team, you'll provide technical leadership for the platform powering real-time voice communication across Fortnite and the Epic Games ecosystem at massive scale.  You'll help set the technical direction for Epic's WebRTC-based products and implement features from design through final delivery.

In this role, you will

• Work on the WebRTC integration across different Epic Games teams, design and hands-on implementation of new features
• Design, develop, and continuously improve our WebRTC client and server stack across platforms 
• Investigate and evaluate new technologies to drive innovation in real-time communication services
• Drive timelines, resolve technical blockers, and deliver with a high degree of autonomy

What we're looking for

• Highly proficient in C++, with a strong command of performance-critical systems
• Deep understanding of WebRTC signalling concepts, protocols, and architecture
• Proven experience in debugging and optimizing WebRTC stacks at scale
• Experience designing and maintaining C APIs for broad platform distribution
• Familiarity with build systems like GN and Ninja
• Demonstrated ability to independently own and deliver complex, long-horizon programming projects
• Strong communication with a track record of cross-team alignment and technical decision-making
• Leadership experience is a plus

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

See yourself at Twilio

Join the team as Twilio’s next Staff Product Manager - Core Commerce Platform

About the job

Twilio is seeking an intensely curious Staff Product Manager to lead the evolution of our Core Commerce Platform into a highly productized, extensible engine that powers Twilio’s global revenue. You won't just be managing a billing system; you will be architecting a standardized platform-as-a-service that enables internal application teams to launch, price, and scale their products with zero friction. This platform is the source of truth for the entire quote-to-cash lifecycle—responsible for high-throughput metering, complex real-time rating, and the generation of clear, accurate invoices that reinforce customer trust.

Responsibilities

In this role, you’ll bring and develop:

• Master Commerce Domains: Leverage deep expertise in catalog management, subscriptions, billing, invoicing, revenue recognition, and tax compliance to build robust, scalable financial systems.

• Define Platform Strategy: Architect the roadmap for a "commerce-as-a-service" model by developing primitives (metering, rating, and entitlement APIs) that enable internal teams to launch products with minimal bespoke engineering.

• Enable Internal Tenants: Treat Twilio’s internal product and operations teams as primary customers by designing the self-service tools, SDKs, and documentation necessary for independent onboarding to the platform.

• Ensure Usage Fidelity: Own the "event-to-invoice" data lifecycle by architecting systems that transform high-volume usage data into transparent invoices, ensuring rating logic is perfectly mirrored in customer dashboards.

• Productize Compliance: Partner with Finance, Compliance, and Accounting to build automated revenue recognition and geography-aware tax hooks into the platform core to ensure every transaction is audit-ready by default.

• Champion Accuracy & Trust: Drive platform initiatives that provide customers with granular visibility into their usage, reducing billing inquiries and fostering long-term trust through financial integrity.

• Bridge Cross-Functional Gaps: Act as the strategic link between Engineering, Finance, and GTM by translating complex financial requirements into scalable technical specifications and communicating platform guardrails early.

• Integrate AI Capabilities: Embed AI into the commerce platform, such as, billing optimization, anomaly detection, rating logic, and automating internal administrative and reporting activities.

• Lead Forensic Discovery: Conduct deep-dive investigations into the most complex parts of the commerce lifecycle, untangling legacy systems and technical debt to provide the organization with clear paths forward.

• Embed Data-Driven Decisioning: Drive system reliability and business outcomes by using analytics to guide prioritization and fostering a culture of continuous experimentation and learning.

• Technical Mentorship: While an individual contributor role, you will "raise the bar" for the PM org, mentoring PMs on technical product discovery, tracking communication and execution.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years of industry experience.
• 5+ years of Product Management experience, with at least 3 years focused on commerce, billing, or financial platforms at scale
• Demonstrated ability to lead complex cross-functional initiatives across engineering, finance, risk, and operations.
• Strong technical acumen with experience in APIs, extensible platforms, and complex system design.
• Data-driven decision maker with a track record of defining KPIs and measuring platform success.
• Excellent communication and executive-level stakeholder management skills.
• Experience with SaaS, large-scale platforms, or multi-product ecosystems.
• Deep experience with Agile and related agile tooling, such as, Jira
• Bachelor's degree or equivalent experience

Desired:

• Platform Leadership: Previous leadership of platform migrations or unification efforts.
• ERP & Financial Integration: Experience integrating core billing engines with downstream financial systems like NetSuite, SAP, or Workday for automated revenue recognition.
• Global Tax Compliance: Familiarity with global tax engines (e.g., Avalara, Vertex) and the regulatory requirements of "Invoiced Billing" in international markets (VAT, GST, etc.).
• AI/ML Product Literacy: Experience identifying and implementing AI-driven solutions for financial or data-heavy domains, such as predictive revenue forecasting, automated discrepancy resolution, or LLM-integrated developer documentation.
• SaaS/CPQ Knowledge: Familiarity with the "Quote-to-Cash" ecosystem, including CPQ (Configure, Price, Quote) tools and how they interface with a core catalog.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• Based in British Columbia: CAD 145,840.00 - CAD 182,300.00 
• Target Bonus Percentage 15%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

See yourself at Twilio

Join the team as Twilio’s next Sr. Analyst, Strategic Measurement.

About the job

We are actively recruiting for this role to fill an existing vacancy. This position is needed to serve as the "New Frontiers" lead for the Marketing Strategy, Analytics & Innovation team, focusing on ambiguous, highly strategic emerging channels, potential programs & measurement optimization/instrumentation. You will be responsible for defining, measuring, and accelerating our growth in new digital landscapes, specifically focusing on AI Engine Optimization (AEO), brand measurement and advanced attribution frameworks. Partnering closely with the global marketing analytics teams, Brand, Demand Gen, PR, Content, and Developer Network teams, you will execute against high-visibility objectives enabling marketing's business impact to executive leadership. Ideally, this position has a strong statistical background, a substantial capacity for hypothesis-driven thinking, and the ability to deliver "unmistakable clarity" in complex executive presentations.

Responsibilities

In this role, you’ll:

• Analyze LLM visibility and Share of Voice, create a continuous feedback loop across various teams to optimize Twilio's presence in AI search/AEO (answer engine optimization), drive enablement and operational efforts to ensure consistent tool usage and storyline.
• Support the strategy, data ingestion, and modeling required to build and maintain net new and existing brand measurement components. Drive a single, cohesive narrative combining disparate data sets.
• Inspire experimentation adoption in teams. Build the frameworks and structure to drive experimentation rigor and clarity of incrementally of marketing initiatives.
• Support Media Mix Modeling (MMM) and Multi-Touch Attribution (MTA) initiatives to understand the impact of various marketing channels on Sign Ups, SQLs, activations, and guide budget allocation.
• Translate complex data sets into actionable insights and strategic recommendations for exec-level audiences.
• Own enablement efforts for emerging channels, sharing accomplishments, KPIs, and cross-team collaborations broadly across the marketing organization.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of experience in statistical analysis, experimentation and/or scenario planning.
• A strong understanding of SEO and emerging AI Search (AEO/GEO) landscapes.
• A hypothesis-driven thinker who does not just report the "what," but actively tests the "why". Able to formulate testable guesses and distill the essential from complex marketing data.
• Experience with running or interpreting advanced measurement frameworks (Incrementality, MMM, MTA).
• Highly reliable and a self-starter.
• Interest or experience in applying AI-driven solutions to analytics workflows.
• Strong communication skills with the ability to communicate effectively with both technical and non-technical audiences
• Detail-oriented with a passion for clean, trustworthy data.
• Strong analytical skills. 
• Excellent collaborator across cross functional teams; skilled in managing stakeholder projects end to end.

Desired:

• Experience supporting various stakeholder functions and their insights: Brand, PR, Social, Content, Demand Generation
• Experience with BI tools (Tableau, Looker Studio) and modeling (ROI, LTV:CAC, payback).
• Interest or exposure to fraud monitoring tools and processes.
• Working knowledge of Customer Data Platforms (CDPs) and analytics data integrations.

Location

This role will be remote, and based in Alberta, British Columbia, or Ontario, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $90,800 - $113,500 CAD
• Target Bonus Percentage 12.50%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

See yourself at Twilio

Join the team as Twilio’s next Security Compliance & Regulatory Affairs Analyst 

About the job

We are actively recruiting for this role to support Twilio’s global security regulatory program and directly support the SCRA Lead in executing and scaling the company’s regulatory strategy.

This position is responsible for independently owning delegated components of regulatory analysis, triage, normalization, and operationalization of global cybersecurity and telecom regulatory obligations (e.g., NIS 2, TSA UK, Singapore IMDA), while contributing to broader program-level initiatives led by the SCRA Lead.

The role operates with high autonomy and is expected to take ownership of assigned workstreams end-to-end, requiring strong critical thinking, defensible regulatory interpretation, designing and executing cross-functional initiatives, and the ability to operate without detailed instruction.

Responsibilities

In this role, you’ll:

• Support the SCRA Lead in executing Twilio’s global security regulatory strategy, including contributing to program design, prioritization, and long-term regulatory planning
• Independently interpret complex and ambiguous regulatory frameworks (e.g., NIS 2, EU transpositions, TSA UK) and provide structured outputs that support Lead-level strategy and decision-making
• Support the development and maintenance of regulatory repositories and systems of record, ensuring accuracy, traceability, and audit readiness
• Execute and continuously improve the Cyber Regulation Intake & Triage process in partnership with Legal, ensuring consistent classification, routing, and lifecycle tracking of regulatory obligations
• Map regulatory requirements to internal control frameworks (e.g., UCF, ISO 27001, internal standards), identifying gaps and supporting Lead-driven control strategy decisions
• Develop regulator-ready and high-quality artifacts, including evidence mappings, control narratives, risk statements, and audit support documentation
• Identify, analyze, and escalate regulatory risks and audit obligations, supporting proactive planning and risk visibility at the program level
• Partner cross-functionally with Legal, Public Policy, R&D, Security, Product, Sales, and Risk teams, supporting the Lead in aligning regulatory interpretation with technical and business implementation
• Drive execution of process improvements, tooling enhancements, and automation initiatives defined by the SCRA program
• Operate with high ownership and accountability, executing work independently while aligning to strategic direction set by the SCRA Lead

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required 

• Experience: 5–8+ years of experience in security compliance, telecom compliance, regulatory affairs, GRC, or related domain within a global technology, cloud, or telecom environment
• Experience: Experience interpreting and operationalizing security frameworks and regulations (e.g., NIS 2, ISO 27001, SOC 2, telecom regulatory regimes)
• Experience: Experience mapping regulatory requirements to control frameworks, policies, and technical implementations
• Technical Domain Expertise: Broad understanding of security architecture, networking, access control, software development, cryptography, and operations. You should be fluent in how security controls are implemented across applications, systems, and cloud platforms to reduce inherent risk.
• Technical Domain Expertise: Ability to analyze ambiguous regulations / regulatory requirements and produce defensible interpretations to support leadership decision-making
• Communication: Strong written communication skills with ability to produce audit-ready and regulator-defensible documentation
• Stakeholder Partnership: Proven ability to collaborate across Legal, Engineering, Security, Product, Sales, and Risk teams in support of program objectives
• Strategic Mindset: High level of self-sufficiency, critical thinking, and ownership, with ability to execute without detailed instruction
• Adaptability: Demonstrated ability to independently execute and deliver complex workstreams end-to-end, while operating under high-level guidance
• Adaptability: Ability to manage multiple concurrent priorities in a global, fast-evolving regulatory landscape

*Desired:

• Technical Domain Expertise: Deep understanding of hybrid cloud environments (AWS/GCP), on-premise infrastructure, APIs, and microservices architectures. Experience in the Telecommunications sector (e.g. telecommunications or CPaaS environments involving messaging, voice, network security) highly preferred.
• Familiarity with primary global regulatory regimes (EU, UK, APAC, LATAM)
• Experience working with regulatory repositories, intake/triage workflows, or compliance automation systems
• Experience supporting external audits or regulator engagements
• High-Octane Individual Contributor: You are a self-starter who takes pride in being a "force multiplier." You have a proven ability to produce high-quality, audit-ready deliverables with minimal oversight.
• Master of Multi-Tasking: Exceptional organizational skills with the ability to context-switch effectively, managing a high volume of concurrent projects and emerging regulations without sacrificing depth or accuracy.
• Collaborative Partner: You don't work in a silo. You are skilled at building bridges across Legal, R&D, Security, and IT, ensuring that Security Regulatory Affairs is integrated as a seamless partner
• Efficiency Expert: You are constantly looking for ways to optimize your own output and team processes, turning manual, repetitive tasks into streamlined, automated successes.
• Executive Presence: Ability to distill granular technical findings into concise, high-level summaries that drive decision-making at the leadership level.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada. 

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $120,640 - 150,800 CAD
• Target Bonus Percentage: 15% 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

See yourself at Twilio

Join the team as Twilio’s next Senior Revenue Accountant

About the job

The Senior  Accountant will play a key role in the daily accounting operations of a fast-paced tech environment. Responsibilities include supporting month-end close, preparing journal entries, performing account reconciliations, and assisting with internal and external financial reporting. This role will also contribute to revenue accounting and contract implementation processes, ensuring compliance with ASC 606 and other relevant accounting standards. The ideal candidate is detail-oriented, collaborative, and comfortable working in a dynamic, high-growth setting.

Responsibilities

In this role, you’ll:

• Lead and perform month-end and quarter-end close activities, including journal entries, reconciliations, and variance analysis.
• Support revenue accounting processes, including contract review, revenue recognition, and deferral schedules in accordance with ASC 606.
• Assist in internal and external audits
• Ensure compliance with internal controls, company policies, and accounting standards.
• Assist with system implementations and process improvements to streamline accounting workflows.
• Partner cross-functionally to provide insights and support business decision-making.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Bachelor’s degree or equivalent in a Finance/Accounting related function
• Strong working knowledge of GAAP and operational month-end close processes, with some exposure to ASC 606
• Proven ability to prioritize work independently to meet deadlines in a fast-paced and dynamic environment
• Advanced Excel skills, including complex functions
• Strong analytical and problem-solving abilities with attention to detail
• Effective communicator with strong collaboration skills
• Highly organized, adaptable, and deadline-driven in a fast paced environment
• Strong verbal and written communication skills in English, to effectively present to peers and management

Desired:

• Master’s Degree in Accounting or Finance and/or CPA certification
• 5+ years in public accounting or experience working at a fast growing company
• Experience with Oracle or other large ERP systems
• Experience with Zuora and/or Zuora Revenue

Location

This role will be remote, and based in  Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• CAD $75,040.00 - CAD $93,800.00  
• Target Bonus Percentage 12.50% (When Applicable)

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

See yourself at Twilio

Join the team as Twilio’s next Senior Zendesk Business Systems Analyst and Admin, Support Systems

About the job

This position is needed to bring our Customer Support and Operations teams to the next level with systems, tools and automated workflows that improve their productivity. Twilio is seeking a Business Systems Analyst with strong application configuration, system architecture, and workflow building skills.  In this role, you will partner with our Customer Support and Operations teams to understand their business needs and deliver appropriate systems solutions. You will work closely with our program managers, data, systems and engineering teams to enable world-class experiences for our customers and internal business teams at Twilio. You will have the expertise to design and configure enterprise systems for scale and long-term growth. 

Responsibilities

In this role, you’ll:

• Own the design, configuration, and maintenance of our Zendesk instance and associated integrations - including triggers, automation, macros, queries, and dashboards
• Have empathy for our users’ needs and help improve existing processes and innovate new processes utilizing Zendesk to improve client / customer experience
• Collaborate with other Zendesk Business Analysts/ teams / functional groups to ensure cross functional alignment
• Use a combination of standard functionality and custom development to solve business problems and  simplify the design of our support system (Zendesk), in a way that is scalable and extensible as we onboard new businesses to Twilio.
• Be responsive to the needs of our internal users, and efficiently convert requirements into technical solutions that meet the needs of our business teams.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 5 + years of experience with system design and configuration of Zendesk.  
• Knowledge of configuring triggers, automation, macros, queries, explore reports and dashboards within Zendesk
• Proactive collaborator and documenter, partner with other teams and stakeholders to deliver the right solutions (based on data) at the right time (well prioritized) with high quality.
• Passionate about getting the best out of our third party systems, integrating them into our ecosystem, and extending them with custom-built solutions which address unmet business needs. Familiar with industry standards, and curious about new applications and technologies.
• Excellent written and verbal communication skills. You will be attending stakeholder meetings including support governance and ops product lead meetings to bring back asks to the admin team and propose solutions.
• Propose AI and Automated solutions within Zendesk that can help the business
• Familiarity with JIRA/Confluence/Google Suite to document requirements, processes and solutions 

Desired:

• Zendesk Support Administrator Certification is preferred, Experience with Salesforce, workforce management tools,QA and other auxiliary systems is a plus
• Technically savvy and preferably have experience with APIs, java scripting, communications, enterprise software, and/or cross-channel systems.
• Hands-on experience working in a customer support or services organization.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $99,760.00 (Developing Minimum) - $124,700.00 (Mid)
• Target Bonus Percentage 12.50% 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

PROGRAMMING - UNREAL ENGINE

What We Do

Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of programming experts are always innovating to improve the tools and technology that empower content developers worldwide.

What You'll Do

As a Principal Software Programmer of the Media Services team, you'll provide technical leadership for the platform powering real-time voice communication across Fortnite and the Epic Games ecosystem at massive scale.  You'll help set the technical direction for Epic's WebRTC-based products and implement features from design through final delivery.

In this role, you will

• Work on the WebRTC integration across different Epic Games teams, design and hands-on implementation of new features
• Design, develop, and continuously improve our WebRTC client and server stack across platforms 
• Investigate and evaluate new technologies to drive innovation in real-time communication services
• Drive timelines, resolve technical blockers, and deliver with a high degree of autonomy

What we're looking for

• Highly proficient in C++, with a strong command of performance-critical systems
• Deep understanding of WebRTC signalling concepts, protocols, and architecture
• Proven experience in debugging and optimizing WebRTC stacks at scale
• Experience designing and maintaining C APIs for broad platform distribution
• Familiarity with build systems like GN and Ninja
• Demonstrated ability to independently own and deliver complex, long-horizon programming projects
• Strong communication with a track record of cross-team alignment and technical decision-making
• Leadership experience is a plus

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

See yourself at Twilio

Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.

About the job

Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance team for Senders and Numbers. Twilio has numerous different types of Senders and Numbers, which are the gateway to accessing all of Twilio’s communication APIs. It is crucial for customers accessing Senders and Numbers to properly register in accordance with local telecommunications regulations, but we also need to make it easy for customers to gain access. In this role, you will own various Senders and Numbers products where you will aim to create streamlined and lovable onboarding experiences while also maintaining best in class compliance standards.

Responsibilities

In this role, you’ll:

• Collect and develop business requirements and collaborate with engineering teams to translate these requirements into user stories
• Partner with cross functional stakeholders to drive product planning, design, execution, and delivery of product investments against defined success metrics
• Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap
• Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth
• Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
• Proven track record of leading successful product launches and driving product strategies
• Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
• Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
• Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
• Experience with the cloud, APIs, communications, and/or enterprise software
• Bachelor in Computer Science, Engineering, or equivalent practical experience

Desired:

• Experience building products/services related to APIs, developer experience
• Experience working in a regulated ecosystem

Location

• This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

Compensation

Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640.00 - $205,800.00
• Based in the San Francisco Bay area, California: $183,960.00- $228,700.00
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until April 24,2026, but may change based on business needs. 

See yourself at Twilio

Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.

About the job

Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance team for Senders and Numbers. Twilio has numerous different types of Senders and Numbers, which are the gateway to accessing all of Twilio’s communication APIs. It is crucial for customers accessing Senders and Numbers to properly register in accordance with local telecommunications regulations, but we also need to make it easy for customers to gain access. In this role, you will own various Senders and Numbers products where you will aim to create streamlined and lovable onboarding experiences while also maintaining best in class compliance standards.

Responsibilities

In this role, you’ll:

• Collect and develop business requirements and collaborate with engineering teams to translate these requirements into user stories
• Partner with cross functional stakeholders to drive product planning, design, execution, and delivery of product investments against defined success metrics
• Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap
• Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth
• Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
• Proven track record of leading successful product launches and driving product strategies
• Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
• Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
• Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
• Experience with the cloud, APIs, communications, and/or enterprise software
• Bachelor in Computer Science, Engineering, or equivalent practical experience

Desired:

• Experience building products/services related to APIs, developer experience
• Experience working in a regulated ecosystem

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $CAD: 145,840.00 - $CAD: 182,300.00 
• Target Bonus Percentage 15%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

See yourself at Twilio

Join the team as Twilio’s next Technical Program Manager.

About the job

We are looking for a highly strategic and collaborative Technical Program Manager to join our GTM Sales Automation team. This role will be responsible for defining, planning, and executing complex, cross-functional programs that drive significant improvements in our GTM processes and GTM automation infrastructure. You will work closely with leaders across Sales, Marketing, Sales Strategy, and other operational teams to ensure strategic alignment and successful delivery of impactful initiatives. You will also orchestrate key projects within the Sales Automation team to ensure alignment across different functions and successful roll out.  

Responsibilities

In this role, you’ll:

• Lead Cross-Functional GTM Initiatives:
• Develop comprehensive program plans, including scope, objectives, key results (OKRs), timelines, resource requirements, and risk mitigation strategies.
• Drive execution of these programs, often involving new tool implementations, large scale process re-engineering, or new internal product launches .
• Facilitate regular steering committee meetings and communicate program status, risks, and dependencies to executive stakeholders.
• Ensure change management plans are in place to drive successful adoption and utilization of new processes and technologies.
• Work with Sales Automation leaders to define and lead intra departmental initiatives 
•  Proactively identify risks, remove roadblocks, and champion adoption of new processes, tools, or strategies across GTM teams.
• Performance Measurement & Reporting:
• Define and track key performance indicators (KPIs) for all programs and initiatives, measuring their impact on GTM effectiveness and/or sales productivity.
• Create compelling reports and presentations for various audiences, including executive leadership, on program progress, outcomes, and business impact.
• Conduct post-implementation reviews to assess success and identify lessons learned.
• Stakeholder Management & Communication:
• Build strong, collaborative relationships with cross-functional stakeholders at all levels of the organization.
• Act as a central point of contact for program-related communications, ensuring transparency and alignment.
• Influence and motivate project team members, consultants, and partners to achieve common GTM goals.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field.
• 7+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations
• 5+ with a significant focus on sales automation or sales technology.
• Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment.
• Highly analytical with a data-driven approach to problem-solving and decision-making.
• Ability to think strategically and translate complex or ambiguous concepts into actionable plans.
• Excellent project management skills (PMP or similar certification a plus) with experience in various project management methodologies (e.g., Agile).
• Exceptional communication (written and verbal), presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels.
• Expertise in sales automation tools and platforms (e.g., Salesforce, Sales Engagement Platforms like Outreach/Salesloft etc.) is highly desirable. Experience with implementation or optimization of these systems is a strong plus

Desired:

• Experience managing programs involving AI/ML integration into sales workflows.
• Familiarity with reporting and BI tools (e.g., Tableau, Power BI).
• Experience in a high-growth SaaS environment.
• Salesforce certification(s)

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• CAD $120,640 - 150,800
• Target Bonus Percentage 15%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.