How You'll Make An Impact

Creating an Amazing Culture and Building Customer Love are two of our most strategic values at Boomi.   The Boomi Customer Success team lives and breathes these values every day.  A critical element of Boomi’s strategy is helping our customers accelerate their time to value and expand their relationships with Boomi.  This is a key differentiator for us and we believe that our customers deserve a unique and exceptional experience. When we do this well, our customers succeed and Boomi succeeds by increasing our renewal and growth rates. 

We currently have several openings in our team for an experienced Customer Success Manager for our hyper-growing commercial segment.

We seek energetic and highly productive CSMs for our ever-growing customer base. You will work with a large portfolio of customers to proactively launch and drive adoption and act as the voice of your customers internally at Boomi. You are relentless and dedicated to orchestrating high-value engagements including adoption, implementation, value creation, business reviews, roadmap alignment, and documenting measurable outcomes for our customers.

This is a hybrid role based in our Vancouver office, with in-office days Tuesday, Wednesday and Thursday.

What You'll Do

• Develop and maintain a deep understanding of our customer's business objectives, challenges, and opportunities and help deliver value-driven engagements

• Identify, design, and being able to achieve the customer's goals in a short-term relationship

• Maintain a deep understanding of our platform and make recommendations on how customers can use it to accelerate their business objectives

• Deliver proactive and reactive customer success motions through touchpoints that require product knowledge, joint planning, problem-solving and ability to multi-task 

• Collaborate with internal teams, including sales, services, support, and product to ensure adoption as well as mitigate any adoption risks

• Track and report on key metrics related to customer engagement, adoption,  satisfaction, and retention

• Proactively identify opportunities to expand the usage of Boomi products and services within existing customer accounts

The Experience You Bring

• 4 - 6 years of experience working as either Success Manager, Technical Consultant, Architect, or in other roles with a project, delivery, or technical account management focus

• Experience working with a large portfolio of customers (+100) and being able to manage multiple accounts at different stages in the life cycle. 

• Excellent ability to understand and communicate complex business and technical subjects to both technical and non-technical audiences

• Ability to actively listen to customers and translate their business needs into personalized consultation

• Proven business and technical acumen to proactively identify customer needs and implement success, adoption, and outcome realization plans

• Have a data-driven and analytical mindset to prioritize, manage, and deliver multiple tasks and initiatives simultaneously

• Technical proficiency and a strong understanding of cloud-based software solutions

• Develop, test, and iterate on scaled playbooks and engagement strategies

• Impeccable verbal and written communication skills as well as customer-facing experience

Bonus Points If You Have

• 2-3 years of working as a Customer Success Manager for a SaaS or a cloud-based platform

• Experience in iPaaS, Automation, or Data/Application Integration space

• Experience with Customer Success Management tools like Gainsight, Totango or ChurnZero

• Nice to Have Language Skills - Japanese, Mandarin, French, German

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits 

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $110,000 - $137,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

#LI-JL1 #LI-HYBRID

Little more about the team:

The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb's most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.

What you’ll do in the role:

• Drive technical strategy on Honeycomb's largest, most complex deals, partnering with Strategic AEs and Sales Leadership across the region.
• Lead discovery, solution design, and executive conversations that connect Honeycomb's platform to real engineering and business priorities.
• Own the technical win. Shape the success criteria, guide the POCs, run competitive bake-offs, and build stakeholder conviction from first call to close.
• Advise engineering leaders and executives at global enterprises on AI-era observability, modern operations, and how great teams build and run software.
• Turn complex customer environments into clear architectures and solution narratives that land with both developers and decision-makers.
• Leverage AI tools and get efficient and creative while maintaining accuracy and reliability. Human-in-the-loop is a real thing!
• Get hands-on when it matters. Instrument apps, unblock technical issues, and help customers prove outcomes in real environments. 
• Build things that scale: technical content, reusable demos, repeatable architectures, and bring thought leadership that makes the whole team better.
• Deliver demos, workshops, and presentations that move people, not just inform them.
• Work across Sales, Product, Marketing, Field Engineering, and DevRel to sharpen the go-to-market motion and improve how we show up for customers.
• Bring field signals back into the company. Help shape the product direction and demo strategy.
• Mentor peers and model the judgment and autonomy this role demands. Illustrate a clear path to broader leadership.

What you’ll bring to the role:

• 7+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS. Ideally on strategic or enterprise accounts.
• A track record of winning complex, high-value deals with sophisticated buying committees and multiple technical stakeholders.
• Experience selling into developer, platform, SRE, or engineering-led organizations with the ability to earn credibility fast, with both technical depth and business fluency.
• Executive presence and the range to tailor your message from hands-on practitioners to the C-suite.
• Sharp solutioning skills: you whiteboard clearly, simplify complexity, and build compelling technical strategies for ambiguous, high-stakes situations.
• Hands-on fluency across modern cloud environments, CSPs, containers, Kubernetes, distributed systems, API-driven architectures.
• Strong working knowledge of observability, distributed tracing, and OpenTelemetry. You understand how modern teams instrument, troubleshoot, and optimize complex systems.
• Comfort navigating code and implementation details across languages and frameworks; enough to guide instrumentation and validation work directly.
• Strong instincts for unblocking deals, reframing challenges, and finding practical paths forward when things get ambiguous.
• Experience owning complex POCs and evaluations, defining success criteria, managing risk, and driving disciplined outcomes.
• A collaborative, cross-functional approach with experience influencing Product, Engineering, and GTM teams.
• A point of view on where observability, developer tooling, and AI-assisted workflows are headed and genuine enthusiasm for helping customers modernize.
• A mentorship and growth mindset: you share what you know, build reusable assets, and make the people around you better.
• Familiarity with MEDDPICC or Command of the Message is a plus.
• Willingness to travel ~20% for customer engagements, field events, and internal collaboration.

The Identity Threat Protection Team

Identity Threat Protection (ITP), powered by cutting-edge Okta AI, shatters the mold of traditional login security. We deliver real-time, surgical defense against the most sophisticated and rapidly evolving threats. By deeply integrating with existing security infrastructure, ITP relentlessly analyzes user behavior and system data to proactively hunt down and neutralize risks before they impact our customers.

Join an elite team of full-stack engineers, visionary data scientists, and pioneering ML engineers. We are not just redefining cloud authentication—we are engineering the next-gen security platform that continuously evaluates global threats and constructs a comprehensive, dynamic risk. ITP stands as the uncompromising guardian of trust and security, placing decisive risk prioritization at the core of every authentication and authorization decision.

Identity Threat Protection with Okta AI

The Staff Software Engineer Opportunity

Okta is seeking a Staff Software Engineer to be a driving force on the ITP engineering team. This is your chance to dive into the deep end and solve the most critical and complex security challenges facing enterprises today. We seek a candidate who has not just experience, but a proven record of designing, building, launching, and scaling world-class security products—from concept to global deployment.

You will be a technical cornerstone of a team that lives and breathes elegant solutions and uncompromising quality. Our philosophy is rooted in relentless automated testing, rigorous code reviews, and the design of systems for massive, planetary-scale operations. As a Staff Engineer, you are a player-coach and a standard-setter, demonstrating absolute excellence in software engineering.Our environment is high-speed, fiercely innovative, and highly autonomous, utilizing agile cycles where individual ownership is paramount. If you crave stimulating, mission-critical security projects, pioneering emerging technologies, and conquering complex security and Machine Learning challenges, this is your defining career opportunity.

What you’ll be doing 

• Architect and Lead: Command the design, development, delivery, and supportability of cloud-native security products—leading the charge from initial concept to final, production-ready implementation.
• Drive Collaboration: Build solid, cross-group partnerships and demonstrate exceptional interpersonal communication, working closely with engineering, product management, design, support, and documentation teams.
• Uphold Excellence: Commit to the highest programming standards through rigorous code reviews and the creation of comprehensive unit and functional tests.
• Lead Remote Teams: Excel at working with remote teams and individuals while relentlessly ensuring product quality, agility, and velocity.
• Mentor and Empower: Act as a player-coach to mentor, groom, and educate junior engineers.

What you’ll bring to the role

• 7+ years of experience building Java-based web applications.
• Deep understanding of design patterns, scalability patterns, security engineering, and object-oriented principles.
• Experience thriving in fast-paced software development teams that leverage continuous integration and deployment practices.
• Strong communication skills and the ability to work across functions.
• A powerful security background and a proven track record of championing best practices.

And extra credit if you have experience in any of the following!

• Experience building anomaly detection systems or risk systems is a monumental advantage.
• Expertise in cloud security, identity, and/or authentication protocols.
• Hands-on experience with one or more cutting-edge UI technologies such as Angular, ReactJS, Backbone, and Vue.

(P23225_3240232)

#LI-Hybrid 

#BB-1

Staff Product Manager, AI PlatformThe Opportunity: Define the Future of Agentic AI in the Enterprise

Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.

By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale.

We are a fast-growing company defined by a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Join us to build the core intelligence layer for one of the most innovative enterprise platforms in the market.Build the Foundation for Agentic AI at Scale

Invoca is building a shared AI Platform that powers every AI-driven product and every agentic experience we continue to deliver. This foundational platform is the execution layer behind Voice AI, SMS Agents, Signals, Scoring, and emerging copilots.

This is a rare and critical opportunity to define how agentic AI actually runs in production inside an enterprise SaaS company. You will own the execution layer—from orchestration and context to governance, evaluation, and developer experience. Your work will determine not just what Invoca’s AI can do, but how safely, consistently, and efficiently it does it at scale.The AI Platform Team

The AI Platform team builds the shared systems that empower product teams across Invoca to ship AI-powered experiences with confidence. We operate at the intersection of infrastructure, applied AI, and product design, focusing on:

• Agent execution and orchestration
• Context management and grounding
• Evaluation, observability, and quality control
• Governance, safety, and multi-tenant isolation
• Developer and product experiences that scale across teams

Our success is measured by the leverage we create: how many teams can build on the platform, how safely they can innovate, and how quickly high-quality AI experiences reach customers.Your Role and Impact

As a Staff Product Manager, AI Platform, you will own the product vision and roadmap for Invoca’s agentic AI platform—the foundational layer that runs, governs, and evolves AI agents across channels and products.

This role requires deep technical judgment and a strong systems mindset. You will focus on the architectural and experience boundaries of the platform, not just a single AI feature or agent.

You will operate as a senior individual contributor reporting to the VP of Product, with broad influence across engineering, data, security, and product teams. Success requires strong systems thinking, platform judgment, and the ability to balance cutting-edge innovation with enterprise-grade trust.What You'll Be Doing (Key Responsibilities)

• Drive Strategy: Own the end-to-end product strategy and roadmap for Invoca’s AI Platform, aligning technical foundations with company-level AI principles around reliability, safety, and measurable outcomes.
• Define Execution: Establish how AI agents execute in production, including orchestration patterns, tool invocation semantics, context handling, and behavior across asynchronous and real-time environments.
• Architect Contracts: Establish clear, durable platform contracts—APIs, configuration schemas, versioned artifacts—that make agent behavior portable, governable, and scalable across products and channels.
• Partner for Scale: Collaborate deeply with AI engineering and data teams to translate agentic patterns into reliable systems, making principled tradeoffs across reasoning quality, latency, cost, and operational complexity.
• Enable Adoption: Drive standardization through paved roads, golden paths, SDKs, and shared components that reduce bespoke implementations and accelerate internal adoption.
• Enforce Quality: Define and enforce platform-level quality, safety, and governance mechanisms, including evaluation workflows, promotion gates, observability, Role-Based Access Control (RBAC), and auditability.
• Shape Experience: Shape the developer and product experience for building, testing, debugging, and operating AI agents, ensuring the platform is intuitive, debuggable, and trusted by internal teams.
• Guide Evolution: Guide the evolution from an internal platform to a product-grade system, informing customer-facing configuration and studio experiences without compromising guardrails, privacy, or reliability.
• Make Build/Buy Decisions: Evaluate build vs. buy decisions for foundational AI infrastructure and guide vendor integrations behind stable, well-defined platform contracts.
• Measure Success: Define success metrics for the AI Platform and continuously measure impact through adoption, reuse, quality, performance, and cost efficiency.
• Stay Current: Stay current on advancements in agentic AI, orchestration frameworks, and evaluation best practices, translating signal into pragmatic product decisions rather than chasing hype.

What You'll Bring (Core Qualifications)

• Experience: 8+ years of product management experience, with meaningful time spent building platforms, infrastructure, or developer-facing products used by other teams.
• Technical Foundation: Background in engineering, computer science, or equivalent hands-on experience building and operating complex software systems.
• System Knowledge: Strong systems-level understanding of AI-powered and distributed systems, including LLM-based agents, multi-step workflows, retrieval, and tool calling—sufficient to reason about execution models and failure modes without writing production code.
• Contract Definition: Demonstrated experience defining and scaling platform contracts, including APIs, configuration models, versioning strategies, and lifecycle management.
• Governance & Standards: Proven ability to introduce standards, governance, and quality controls in ways that accelerate product velocity rather than constrain it.
• Quality Focus: Deep appreciation for evaluation, observability, and regression testing as first-class requirements for AI systems.
• Enterprise Awareness: Experience operating in enterprise, multi-tenant environments where privacy, security, compliance, and auditability are core design constraints.
• Developer Empathy: Strong instincts for developer experience, including the use of golden paths, tooling, and defaults to drive adoption and reduce fragmentation.
• Tradeoff Mastery: Track record of making hard tradeoffs across latency, cost, quality, and reliability in complex, distributed systems.
• Influence: Exceptional communication and influence skills, with the ability to align engineering, data science, product, and Go-To-Market (GTM) stakeholders around shared platform goals.

Desirable, But Not Required

• Experience with agentic AI frameworks (e.g., LangChain, LangGraph, ReAct-style systems) or standardized tool invocation models (e.g., MCP).
• Familiarity with real-time systems such as voice, streaming, or low-latency inference.
• Background in enterprise SaaS or compliance-heavy domains.

Location & Inclusion

• Location: This role is remote and open to candidates located in the United States and Canada only. While visa sponsorship is not available, transfers will be considered.
• Diversity, Equity & Inclusion: Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer and do not discriminate based on race, color, ancestry, religion, gender identity, sexual orientation, age, or disability.

Salary, Benefits & Perks:

At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:

Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations.

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
• Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
• Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
• Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock Options – All employees are invited to share in Invoca’s success through stock options.
• Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
• Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
• Position Base Range - Salary Range $140,000-$208,000 / plus bonus potential

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app,Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 95.8 million monthly active users (MAU), as of December 31, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. 

We are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About The Team

The AI Lab is a small, founder-led team operating like a zero-to-one startup inside Life360, building the company’s next chapter. Our mission is to transform Life360 from the app you open to find your family into an intelligent operating system families rely on daily. We design and build an AI-powered layer on top of our family graph, leveraging our core location technologies and global 100 million-user base to proactively surface what matters across location, schedules, and everyday life.

About the Job

Your role is owning how Life360's deterministic backend (location data, the family graph, behavioral signals, user insights) pairs with the probabilistic world of LLMs. You decide how those two sides talk to each other, and you make sure the seams don't show.

You own the inference pipeline end to end: model selection, serving infrastructure, evaluation loops, prompt and context strategy, and the cloud services that keep it all running in production. You make the tradeoffs between latency, cost, and quality. You build the eval harness that tells us whether the system is actually getting better, not just feeling different. If you do this job right, the product feels seamless to users, the data stays safe, and inference costs don't run away from us. You are a cloud engineer who is deeply fluent in how AI systems actually work in production. 

For candidates based in the US, the salary range for this position is $190,000 to $280,000 USD. For candidates based out of Canada, the salary range for this position is $220,000 to $260,000 CAD. Note: Please be aware that the job title for positions in Canada will be "Developer" in lieu of "Engineer." We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Architect the inference pipeline that turns Life360 into a context layer LLMs can reason over: soul files, family context, behavioral signals, document understanding.
• Choose models. Choose hosting. Decide what is self-hosted, API-based, fine-tuned, or prompt-engineered. Revisit those decisions as the landscape changes.
• Build the serving infrastructure. Latency budgets, batching, caching, fallbacks, graceful degradation. Make it run at scale before scale gets here.
• Build the eval loop. Know whether changes make the product better or worse, not just whether the demo works. This is the difference between a real product and a magic trick.
• Own the cost model. Track spend per user, per feature, per family. Find the levers (context compression, model routing, pre-computation) that keep unit economics working from a test group to millions.
• Define what gets persisted, what gets summarized, and what gets thrown away. The architecture decision of "what does our data look like to an LLM" lives with you.
• Set the bar for safety, privacy, and trust at the infrastructure layer. Sensitive categories filtered before they propagate. Encryption, access controls, audit trails built in, not bolted on.

What We’re Looking For

If there's one trait we need above all others, it's self-starter energy. As we've gotten bigger, we've been more open to roles with clearly defined schedules and processes. That doesn't work in a startup. We need people on founder hours, not office hours — with a huge desire to win. You'll be a cofounder of this initiative.

• You operate without a spec. You'd rather have a conversation, a sketch, and 24 hours than a 30-page PRD and a week.
• You ship every day. Not "make progress." Ship. Even rough. Even ugly. Momentum matters more than polish at this stage.
• You push for more. You won't wait to be told what to do. You demand excellence of yourself and the people around you.
• You hold strong opinions and change them when the evidence moves. You push back. You concede fast when wrong.
• You're a customer of what we build. Try it if you haven't.

The bar

• Deep engineering experience, with significant time spent building and running AI systems in production at meaningful scale. Real users, real load, real on-call.
• Fluent in modern LLM serving (vLLM, TGI, SGLang, hosted APIs — whatever's right for the job). No religion about it.
• You think in evals. You've built harnesses. You know the difference between vibes-based iteration and real progress because you've felt the pain of not having one.
• You can build a cloud system from the ground up. Pick the services, wire them together, make them reliable, keep the bill in check.
• Strong opinions about cost. You've seen inference bills run out of control and have instincts for where the leaks come from.
• AI-native in your daily workflow. Hands-on with Claude Code, Cursor, or equivalent. You think natively in agentic workflows, prompt engineering, context window management, MCP / function calling.
• Comfortable deciding with incomplete information. The spec will be a moving target. You don't need it to settle before you start building.
• Strong written communication. You write specs, decision records, and playbooks that an agent (and a human) can act on precisely.
• Experience with agent systems, retrieval pipelines, or long-context personalization.
• Privacy architecture experience in multi-user systems where context is shared across people with different rights to see it.
• You've built something where the data itself was the moat — and you understand why that's different from building on public data.

Our Benefits

• Competitive pay and benefits.
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Employee Assistance Program (EAP) for mental wellness.
• Flexible PTO and 12 company wide days off throughout the year.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership for your preferred circle.

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

____________________________________________________________________________

About the role:

Samsara’s Core GTM Programs team enables a high-performance go-to-market organization by leveraging technology, automation, and best-in-class methodologies to streamline operations, improve forecasting accuracy, and maximize efficiency & effectiveness across Sales, Customer Success, and related functions.

Within this team, the CS Core Programs PMO plays a critical role in driving the operating rhythm and execution of Samsara’s Customer Success organization. As a Senior Program Manager I, you will lead and deliver large-scale, cross-functional programs that support strategic CS priorities, including, retention and risk reviews, cross-functional alignment and operational scalability.

The ideal candidate brings strong analytical and business acumen, a passion for building scalable processes, and a proven track record of leading complex programs in fast-paced environments. This role requires a strong focus on change management, stakeholder alignment, and delivering measurable business impact across the post-sales journey.

We are looking for candidates who will champion, role model, and embed Samsara’s operating principles as we scale globally and across new offices.

This is a remote position open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our GTM teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This GTM Programs  team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will own:

• Program Execution & Operational Cadence: Own and manage core Customer Success cadences, including QBRs, risk reviews, top deal reviews, and internal planning forums, ensuring consistent structure, clear outputs, and strong follow-through.
• Business Reviews & Execution Forums: Drive end-to-end coordination of key CS meetings and execution moments, including blitz days and cross-functional cadences, ensuring alignment, accountability, and high-quality execution.
• Operating Calendar & Planning Rhythm: Build and maintain the CS operating calendar, including planning cycles, key milestones, and recurring forums, to ensure alignment across teams and visibility into priorities.
• Product Release & Readiness Coordination: Partner with Product, Enablement, and CS leadership to manage the new product release calendar, ensuring readiness, communication, and effective rollout to the field.
• Cross-Functional Alignment: Partner closely with Customer Success, Sales, Support, Product, Operations, and Finance to drive clear ownership, communication, and alignment across all core programs.
• Program Measurement & Continuous Improvement: Track program effectiveness through defined KPIs and feedback loops, and continuously improve cadences to drive better execution and customer outcomes.

Minimum requirements for the role:

• Bachelor’s degree from a 4-year institution; MBA a strong plus.
• 6-8 years of experience in program management, sales operations, strategy, or consulting, ideally in a high-growth B2B SaaS environment
• Demonstrated success leading cross-functional GTM programs that improve sales execution and scalability
• Strong program management skills with expertise in end-to-end delivery (i.e. framing the need, scope requirements, document project roadmaps, partnering with teams, defining KPIs and reporting out on results)
• Ability to ramp up quickly on business priorities and derive insights from data to inform decisions
• Strong communication and written language skills including clear and concise documentation
• Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates and cross-functional partners 
• Diplomacy, tact, and poise under pressure when working through issues, skilled at having prioritization conversations and discussing tradeoffs 

Ideal Candidate has:

• Experience with B2B hardware and SaaS products 
• PMP certification, Agile/Scrum Certification  
• Experience using AI-powered tools to accelerate program design, automate execution tasks, or surface strategic insights.

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Chef principal de produit 

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Firstbase, an AppDirect subsidiary

Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.

About You

AppDirect Product Managers are at the heart of innovation, turning ideas into impactful solutions that generate profitable revenue streams. You thrive at the intersection of technical execution and business strategy, bridging both worlds to unlock growth opportunities. With a bias for action, a knack for tackling complex problems, and the autonomy to drive meaningful outcomes, you’ll play a critical role in shaping our future.

What you’ll do and how you’ll have an impact

• Own the AI-IT Ops product vision: Working with the Firstbase GM, define and execute the roadmap for AI-driven IT operations capabilities, identifying where automation and intelligence can replace manual workflows and create measurable efficiency gains for customers.
• Architect and launch new Firstbase editions: Lead the development of distinct product tiers, packages, and add-on products that expand Firstbase's addressable market through vertical-specific offerings, pricing/feature segmentation, and integration bundles within AppDirect's broader ecosystem. 
• Drive platform value metrics: Own the KPIs that demonstrate Firstbase's worth to customers and to AppDirect retention, expansion revenue, usage depth, NPS—and build product capabilities that directly move these numbers.
• Lead cross-functional transformation initiatives: Partner with engineering, design, operations, product marketing, sales channel, and internal teams to identify and execute on the highest-leverage opportunities for platform improvement, balancing quick wins against foundational investments.
• Make data-informed decisions: Leverage metrics, feedback, and operational insights to guide product priorities and validate impact.
• Engage cross-functionally: Work closely with Sales, Customer Success, Finance and other internal teams to align priorities and ensure organizational readiness for launches.
• Enhance the logistics journey: Deliver net-new capabilities that strengthen the B2B and B2B2C experience, incorporating elements of asset management where they intersect with logistics workflows.
• Collaborate with external partners: Engage with logistics vendors as needed to support process improvements and technology integrations.
  
  

 What we are looking for

• 7+ years of Product Management experience with a track record of owning complex, high-impact workflows end-to-end
• Proven success in delivering measurable outcomes based on new feature iteration and delivery inside an existing platform.
• Ability to translate complex customer wants into fully developed product solutions.
• Experience in fast-paced SaaS or marketplace environments with the ability to ramp quickly
• Strong technical fluency, comfortable reading API documentation, understanding data flows, and collaborating closely with engineers
• Data-driven decision-making skills, leveraging analytics and feedback loops to inform priorities
• Excellent collaboration skills and proven ability to partner with operations teams and cross-functional stakeholders
• Customer experience mindset with a passion for improving user journeys while driving operational efficiency
• Familiarity with warehouse management systems or other Ops tooling is a bonus
• Bilingualism in spoken and written communication is essential
  
  

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#li-remote 

#LI-Remote

#LI-KE1

About the role:

Are you a talented software engineer who’s excited to drive measurable business growth through technology? At Samsara, we’re looking for a Senior Software Engineer - Growth to help accelerate revenue by building products, systems, and AI agents that power scalable growth. You’ll work closely with our go-to-market (GTM) teams to identify opportunities, design and build solutions, and measure their real-world impact. We value engineers who are curious about the business, eager to learn new technologies, and capable of delivering quickly without compromising long-term quality. 

You’ll work across the full stack, from architecture and deployment to testing and iteration. Our stack includes Python for back-end development, JavaScript (Vue) for the front end, and AWS for infrastructure. We believe deeply in solving meaningful business problems through software, data, and collaboration across teams. The Growth Engineering team is the engine behind Samsara’s expansion and revenue acceleration. This role goes beyond writing code, it’s about engineering strategic impact across the customer journey and go-to-market lifecycle. You’ll partner with marketing, sales, and product to turn data-driven insights into experiments and platforms that scale.

If you thrive in a fast-paced environment, bring a sense of urgency, and love turning ideas into measurable results, we’d love to have you help shape the future of growth at Samsara.

This role is open to candidates residing anywhere in the US and Canada. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will: 

• Leverage data to understand our customers and our funnel in depth, identify opportunity areas and execute projects to grow customers and revenue.
• Build and scale products that power Samsara's revenue engine, including customer acquisition funnels, revenue pipeline generation platforms, lead management infrastructure, and GTM AI products.
• Develop AI-powered products and agents that drive revenue pipeline and improve GTM operational efficiency - whether that's enhancing lead scoring models, automating content generation and multi-step GTM workflows, enriching data, or building smarter seller-facing tools.
• Partner closely with Product, Design, Sales, and Marketing to implement growth initiatives.
• Serve as a technical leader, mentoring junior engineers, driving engineering discussions and architectural decisions, influencing adoption of AI, and implementing product development best practices.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 6+ years of professional software engineering experience, preferably in full-stack or growth-focused environments.
• Proficiency in Python (Flask or similar frameworks) and JavaScript (ideally Vue.js or comparable frontend frameworks).
• Experience working with AWS or other cloud infrastructure platforms for deployment and scalability.
• Strong understanding of web architecture, performance optimization, and security best practices.
• Demonstrated ability to design, build, test, and deploy production-quality systems end-to-end.
• Experience using data and analytics to identify opportunities, measure impact, and iterate on solutions.
• Proven ability to collaborate cross-functionally with marketing, sales, and product teams to align technical solutions with business goals.
• Excellent debugging, technical communication, and problem-solving skills.

An ideal candidate also has:

• Strong business acumen and a curiosity about growth strategy, customer journeys, and go-to-market metrics.
• Adaptable, experiment-driven mindset with a track record of learning from testing and iteration in fast-paced environments.
• Experience using AWS services: Elastic Beanstalk, Amplify, Lambda, CloudFront, Kinesis, EventBridge and  experience developing Google Chrome Extensions
• Knowledge of any of the following GTM services: Salesforce, Contentful, Hightouch or any similar products.

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Your role
As a Sr. Software Engineer on the Tel Core team, you are the steward of our media engine’s evolution. You will bridge the gap between high-level product goals and technical execution, ensuring our telephony stack remains resilient as we scale. You’ll mentor peers and shape the long-term roadmap while fostering a culture of engineering excellence. Your success is defined by the seamless, high-quality audio experience of millions of users.

This position reports to an Engineering Manager in the Telephony Core team and has the opportunity to be based in either Vancouver or Kitchener, Canada locations 

We don’t mind if you come from a different engineering background or haven’t worked in real-time media before. Just be excited to learn, to contribute to the team, and to build a fast, reliable, elegant product that delights our customers.

What you’ll do

• Maintain and modernize the real-time services that run on the Telephony Engines. Architect backend libraries and APIs to integrate with the broader Telephony Platform.
• Build and optimize low-latency media pipelines for voice and video—tuning codecs, RTP flows, and congestion-control behavior to deliver consistently clear conversations over unreliable networks.
• Investigate and resolve complex production issues across PSTN, WebRTC, and carrier boundaries using Telephony Engine logs, PCAPs, observability tools, and data-driven experimentation.
• Run load, failover, and regression tests on Telephony Engines and backend services to validate scalability, resilience, and capacity limits
• Partner with Tel Cloud, Tel Edge, Calling, and AI teams to design end-to-end call flows and integrations
• Participate in on-call and release rotations, owning Terraform- and GKE-backed rollouts, monitoring health, and driving follow-ups that continuously make the platform safer and easier to operate.
• Shape the Tel Core roadmap by turning broad epics into clear designs and mentoring other engineers.

Skills you’ll bring 

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5+ years of software engineering experience, including owning substantial production backend systems in a SaaS or real‑time communications environment.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Deep expertise in C/C++ and Python.
• Experience with (or strong interest in learning) SIP, WebRTC, RTP/RTCP, DTLS/SRTP, and media codec negotiation in a production setting.
• Experience troubleshooting and improving real‑time media quality (e.g., jitter, packet loss, choppy audio, codec issues) is a strong plus.
• Comfortable working on KTLO (bugs, refactors, upgrades) as well as strategic roadmap items, and using data to prioritize impact.
• A deep understanding of reliability engineering, including the ability to build observability into services, eliminate performance bottlenecks, and manage the lifecycle of safe software releases.
• A strong sense of urgency, personal agency, and customer empathy.
• Passion for data driven decisions, building resilient systems, and solving classes of problems.

Our tech stack

• C, C++, Python, Go, Lua.
• Kubernetes, Redis, ElasticSearch, BigQuery.
• Google Cloud Platform: Cloud Run, GKE, Datastore, Pub/Sub.

About AlayaCare 

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.   

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are seeking a Staff Data Developer to join our Data & Intelligence division. Reporting to the Director of Data Engineering, you will design and implement scalable, complex data pipelines and infrastructure to power our data products.

As a senior member of the team, you’ll collaborate closely with data scientists, software engineers, and product managers to enhance the reliability and performance of our data systems, while influencing the enterprise-wide data architecture. You will also mentor junior engineers and drive best practices in data engineering.

What You’ll Do

• Design, develop, and maintain scalable, cost-effective, and reliable data pipelines for structured and unstructured data.
• Translate business needs into technical requirements and ensure alignment with product and customer success teams.
• Architect and implement data storage solutions (data lakes, warehouses, real-time processing systems) and supporting cloud infrastructure.
• Optimize pipelines for performance, scalability, cost-efficiency, and automation.
• Ensure data quality, integrity, and security across all systems.
• Evaluate and adopt new tools, technologies, and processes.
• Partner with DevOps and engineering teams for seamless deployment, monitoring, and troubleshooting.
• Document workflows and processes for knowledge sharing and maintainability.
• Stay current on industry trends in data engineering, ML, and cloud computing.
• Provide mentorship and technical leadership to junior engineers.

What You Bring to the Team

• 5+ years of hands-on experience with data software development.
• Experience with AlayaCare’s stack (Python, PHP, Vue.JS, AWS).
• Bachelor’s or advanced degree in computer science, mathematics, or related fields.
• Strong skills in DBT, SQL, Python, Snowflake, Iceberg, Spark, and AWS (ECS, S3, Aurora, RDS).
• Experience with streaming technologies such as Kafka, Kinesis, and Flink.
• Familiarity with Docker and Kubernetes.
• Expertise in dimensional data modeling and semantic layer design.
• Strong collaboration, communication, and problem-solving skills.
• Experience in Agile development methodologies.
• Mindset encouraging transparency, accountability, and trust.
• Experience in healthcare, home health, or medical devices is an asset.
• Familiarity with data governance concepts & tools is an asset.
• Bilingual in French and English is an asset.

Why Join AlayaCare?  

Work With Purpose  

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.  

Grow in a High-Trust Culture  

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.  

Balance That Works for You  

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.  

Benefits That Matter  

• Equity in a well-funded, scaling company.  
• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.  
• Parental leave top-up and family support programs.  

Inclusive by Design  

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.  

Location and Work Model

This role is based in Montreal. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.  

Ready to Join Us?  

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.  

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.  

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to talentacquisitionteam@alayacare.com. 

Overview

Instacart’s IT organization empowers every employee to work securely, reliably, and at scale. We’re looking for a Senior Corporate Engineer II to own and evolve our security-critical workforce platforms, including our Okta identity platform, device trust program, and office networks across San Francisco, New York City, and Toronto. Your work will directly impact every Instacart employee and partner by ensuring seamless, safe access to the tools we rely on every day.

You’ll collaborate closely with Security Engineering, Enterprise Applications, Workplace, Compliance, and our Help Desk teams to ship automation, harden our posture, and raise operational reliability. This is a hands-on role in a fast-paced, ever-changing environment—ideal for someone who thrives in ambiguity, rolls up their sleeves to solve complex problems, and brings sound architectural judgment to high-stakes systems.

We are a dynamic team that loves tackling unique scenarios while building solutions that are scalable and secure. The role is remote-friendly within North America, with a preference for candidates in the Pacific Time Zone and the San Francisco Bay Area. Occasional travel to Instacart offices may be required (up to 10%).

About the Job

• Own the architecture, security, and day-to-day operations of our enterprise Okta tenant, including delivery of Okta Identity Governance (OIG), lifecycle management, SCIM provisioning, SSO integrations (SAML/OIDC), MFA, risk-based policies, and device trust.
• Design and maintain Infrastructure-as-Code for identity and access using Terraform, building reusable modules, guardrails, and automated workflows integrated with HRIS and ITSM systems to achieve least-privilege and timely provisioning/deprovisioning.
• Architect, operate, and continuously improve Instacart’s office network infrastructure (firewalls, routing/switching, wireless) across SF, NYC, and Toronto; drive zero-trust segmentation, observability, capacity planning, and vendor/partner management.
• Lead and participate in incident response for identity and network events, drive rapid mitigation and root-cause analysis, and implement durable remediations through post-incident reviews and change management.
• Standardize and execute certificate and key lifecycles for SAML/TLS across SaaS applications; eliminate manual toil with scripting and robust runbooks that increase reliability and auditability.
• Partner with Security and Compliance to meet controls and audit needs (e.g., access reviews, evidence collection), improve access risk management, and unlock license savings via automated revocation and right-sizing.
• Mentor teammates, elevate documentation and operational excellence, and help shape the roadmap by prioritizing high-impact work in a rapidly evolving environment.

About You

Minimum Qualifications

• 7+ years of experience in corporate IT engineering or a related field with a focus on identity and access management (IAM) and enterprise networking.
• 3+ years of hands-on administration of Okta in production (1,000+ users), including SSO integrations (SAML/OIDC), SCIM provisioning, MFA, and policy design.
• 2+ years implementing identity governance and automation using Okta Workflows, Okta Identity Governance (OIG), or an equivalent IGA platform.
• Proficiency with Infrastructure-as-Code and automation: Terraform (required) and at least one scripting language (Python, Bash, or PowerShell).
• Demonstrated experience planning and executing certificate rotations and key management for SAML/TLS across multiple SaaS applications.
• Hands-on experience operating and troubleshooting office network infrastructure (switching, routing, wireless, firewalls) and VPN/zero-trust access using technologies such as Cisco/Meraki, Aruba, and Palo Alto.
• Proven track record leading critical incidents and executing structured change management, including authoring runbooks and conducting post-incident reviews.
• Working knowledge of endpoint management and device trust (e.g., Jamf, Kandji, Intune) and integrating device posture into access controls.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Preferred Qualifications

• Okta certifications (Administrator, Professional, or Consultant) and/or networking/security certifications (e.g., CCNP, PCNSE).
• Experience building Git-based CI/CD pipelines for identity and network automation (e.g., GitHub Actions, CircleCI) and implementing policy-as-code.
• Familiarity with compliance frameworks and audits (SOX, SOC 2, ISO 27001) and hands-on experience running access reviews and evidence collection.
• Experience administering Google Workspace and/or Microsoft 365 identity and security configurations at scale.
• Exposure to secrets management and PKI (e.g., HashiCorp Vault, AWS KMS) and log/monitoring platforms (e.g., Datadog, Splunk).
• Strong cross-functional communication skills and experience leading complex, multi-stakeholder projects from scoping through delivery.

#LI-Remote

Location: Toronto (Hybrid) | Practice Area: Wealth & Asset Management | Type: Permanent

Design and deliver data architectures that power the future of wealth and asset management.

The Role
As a Data Architect at Capco, you will play a key role in shaping and delivering data strategies and architectures for leading wealth and asset management clients. You will work closely with business and technology stakeholders to design scalable, secure, and high-performing data solutions that enable advanced analytics, regulatory compliance, and digital transformation.

What You’ll Do

• Design and implement enterprise-level data architectures aligned with business and technology strategies
• Lead data modeling, data governance, and data integration initiatives across complex environments
• Collaborate with stakeholders to define data requirements and translate them into scalable solutions
• Support cloud data platform implementations (e.g., AWS, Azure, GCP) and modern data frameworks
• Ensure compliance with data regulations, security standards, and best practices within financial services

What We’re Looking For

• Must have proven experience as a Data Architect within wealth and asset management or broader financial services
• Strong expertise in data modeling, data warehousing, and data integration patterns
• Experience working with cloud-based data platforms and modern data architectures
• Ability to engage with both technical and non-technical stakeholders effectively
• This role requires fully bilingual proficiency in French and English - written and verbal. French is required to support clients in Quebec, and English is used for collaboration across Capco’s global organization.

Bonus Points For

• Experience with regulatory data frameworks in wealth and asset management
• Knowledge of data governance tools and frameworks (e.g., Collibra, Alation)
• Familiarity with real-time data processing and streaming technologies
• Experience delivering data solutions in consulting environments
• Relevant certifications in cloud or data architecture

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution
• Virtual Health Care – Company-paid program available to all employees and their dependents/partners
• Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners
• Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open
We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

At Robinhood, Developer Productivity is the backbone that enables every engineer to deliver exceptional software; faster, safer, and at scale. We design and build the systems, platforms, and experiences that make software development seamless and reliable across the company.

We believe infrastructure should be invisible when working perfectly, intuitive, resilient, and empowering. Our mission is to eliminate friction, enhance feedback loops, and drive developer productivity through operational excellence, intelligent automation, and world-class tooling.

We’re looking for a Senior Staff Software Developer to lead the evolution of our developer experience and AI-powered engineering ecosystem. In this role, you’ll operate as a technical leader and architect across the organization, shaping strategy, defining standards, and driving large-scale initiatives that improve developer velocity, system reliability, and engineering quality.

You’ll work at the intersection of developer tooling, platform infrastructure, and AI-assisted development, pioneering how Robinhood engineers build, test, deploy, and operate software.

This role is based in our Toronto office(s), with in-person attendance expected at least 3 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

Technical Leadership & Architecture

• Architect and build scalable systems that enable fast, reliable delivery of full-stack applications, with a strong focus on enhancing the overall developer experience
• Set technical direction and standards for developer infrastructure across build systems, CI/CD, testing, and local development
• Lead design reviews, operational readiness, and post-incident analysis for critical developer platforms
• Leveraging AI to power the next generation development workflow

Developer Experience & Productivity

• Identify and eliminate friction across the software development lifecycle
• Build and evolve developer tooling including CLIs, configuration systems, and local/remote development environments
• Drive improvements in build systems, test automation, and deployment workflows
• Champion best practices in code quality, observability, and operational excellence

AI Tooling & Intelligent Automation

• Lead adoption of AI-assisted development tools (e.g., Copilot, Claude) across engineering teams
• Design and implement agentic workflows for development and operations (e.g., automated code generation, incident triage, root cause analysis)
• Evaluate and integrate AI agents for anomaly detection, alert correlation, and automated remediation
• Establish best practices for safe, secure, and effective use of AI in software development

Cloud, Infrastructure & Platform Systems

• Design and operate services on AWS with strong attention to scalability, cost efficiency, and security
• Lead Kubernetes-based platform improvements, including developer workflows for containerized environments
• Drive Infrastructure as Code (Terraform) strategy and adoption across environments
• Build and optimize CI/CD pipelines (e.g., Harness, Jenkins, CircleCI) with a focus on reliability and speed

Reliability & Operations

• Own non-functional requirements including availability, scalability, latency, and security
• Ensure systems are observable through metrics, logs, and alerting
• Lead incident response, postmortems, and continuous improvement efforts
• Reduce operational toil through automation and platform improvements

Cross-Functional Leadership

• Partner with Product, Platform, and SRE teams to align on long-term technical strategy
• Lead large-scale, cross-functional initiatives spanning multiple engineering teams
• Mentor senior engineers and raise the technical bar across the organization
• Contribute to a strong engineering culture centered on ownership, quality, and continuous improvement

What you bring 

• 10+ years of software engineering experience, including 3+ years operating at Staff or Senior Staff level
• Deep expertise in developer infrastructure (CI/CD, build systems, testing frameworks, dev environments, observability)
• Strong backend engineering skills with proficiency in Go, Python, or TypeScript/JavaScript
• Proven track record of leading complex, cross-functional platform initiatives at scale
• Exceptional system design skills, with a focus on reliability, scalability, and performance

Infrastructure & Platform Experience

• Experience with cloud-native technologies (Kubernetes, Docker, service discovery, distributed systems)
• Strong understanding of CI/CD systems (e.g., CircleCI, Jenkins, Harness) and release orchestration
• Experience building internal developer platforms, CLIs (preferably in Go), and productivity tooling
• Familiarity with Infrastructure as Code (Terraform) and cloud platforms like GCP

AI & Emerging Tooling

• Experience leveraging AI-assisted development tools in production environments
• Interest or experience in applying AI to developer productivity, incident management, or automation
• Ability to evaluate and safely integrate AI systems into engineering workflows

Leadership & Influence

• Strong technical leadership with the ability to influence across teams and organizational boundaries
• Excellent communication skills, with experience driving alignment across engineering and product stakeholders
• Passion for developer experience and enabling other engineers to do their best work

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

About the Role:

Gusto is searching for a builder. Not a manager of an existing PEO sales team — a founder-minded sales leader who will design the motion, write the playbook, hire the team, and carry a personal book of business in the early months. This is a 0→1 opportunity to establish Gusto's PEO sales org from the ground up, and we're looking for someone who is energized by that challenge.

You will drive new PEO revenue by selling Gusto's co-employment solution to both prospects and our existing base of 400,000+ customers — Gusto's single biggest competitive advantage over legacy PEOs. The pace is fast, the market opportunity is real, and we're looking for someone who will bring experience, creativity, and a genuine passion for building to the table every single day. You align with our company values and have a knack for building for the long haul. If you're excited to roll up your sleeves, lead by example, and architect something from scratch, let's talk.

About the Team:

You will be the founding leader of Gusto's PEO sales function. In the first 6–12 months, you'll operate as a true player-coach — personally closing deals while simultaneously building the team, tooling, and infrastructure around you. You'll define the ideal customer profile, build out the sales stages and pipeline architecture in Salesforce, and establish the channel strategy (including broker and accountant referral partnerships) that will drive scalable new business over time.

This team will serve as Subject Matter Experts on PEO, guiding prospects through complex buying decisions and partnering closely with HR, benefits, and payroll counterparts to deliver a seamless customer experience. Your biggest unfair advantage: Gusto's existing install base. Like the best scaled PEOs, a meaningful share of your pipeline will come from converting existing payroll customers — and you'll be the one to design and build that on-ramp.

Here’s what you’ll do day-to-day:

• Sell and build simultaneously. For the first 6–12 months, carry a personal book of business while building the team and infrastructure around you. This is a player-coach role that requires someone comfortable operating at both levels.
• Design the sales motion from scratch. Define sales stages, lead routing, funnel metrics, and pipeline architecture in Salesforce. This org doesn't have a pre-built RevOps foundation — you'll build it.
• Own the full talent lifecycle. Partner closely with Recruiting to define hiring profiles, run interviews, and select top PEO sales talent. Onboard new hires for fast ramp and continuously assess team capacity to stay ahead of headcount needs.
• Build and leverage the channel ecosystem. Develop a point of view on broker, GA, and accountant referral channels. Even if you don't own these relationships day one, you'll be expected to shape the strategy and lay the groundwork for a scalable partner channel.
• Convert the install base. Develop the playbook for converting Gusto's existing 500K+ payroll customers to PEO. Understand the unique motion, objections, and value proposition for in-base selling vs. cold-start prospecting.
• Operate with selling season fluency. Understand and plan around PEO's concentrated selling window (Sept–Dec, with ~50–60% of new business landing Jan 1). Build team capacity, pipeline targets, and go-to-market rhythms accordingly.
• Collaborate cross-functionally with Sales, Marketing, and Product leadership to identify market opportunities, drive pipeline, and help shape PEO product strategy.
• Use data to drive decisions — from advisor skill development to team-level initiatives. Track, measure, and report on sales effectiveness; adjust programs as needed.
• Lead with AI fluency. As a people leader at Gusto, you're expected to actively model and drive AI adoption across your team — not just as a user, but as a champion. This means leveraging AI tools to surface pipeline insights, accelerate coaching, improve forecast accuracy, and identify at-risk deals earlier. You'll help your team integrate AI into daily workflows (outreach, call prep, follow-up), experiment with new tooling, and share learnings across the broader sales org. We expect our leaders to stay ahead of the curve and bring a point of view on how AI can make the team meaningfully better.
• Build a culture of excellence. Cultivate each individual's skill set and guide career pathing as they grow within the organization. Ensure the team maintains deep knowledge of PEO compliance, co-employment regulations, and applicable state and federal employment law requirements.

Here’s what we're looking for:

• PEO Expertise: 5+ years of experience in PEO sales, with direct experience standing up a PEO sales org or building a sales team 0→1 in a high-growth environment. We're prioritizing builder profiles over tenure in a mature org.
• Player-Coach Experience: Proven ability to carry personal quota while simultaneously building team, process, and infrastructure. This is not a pure management role in the early stages.
• Selling Season Fluency: Direct experience operating within PEO's Jan 1 selling cycle — Sept–Dec pipeline build, renewal dynamics, and capacity planning. This is a key screen for PEO-specific operating experience vs. generic HCM.
• Install Base Conversion: Experience developing or executing strategies to convert an existing customer base to a higher-tier or adjacent product. Familiarity with in-base PEO conversion motions is a strong plus.
• Channel Strategy: Understanding of broker, GA, and accountant referral channels in the PEO or benefits space. Ability to develop a POV and lay groundwork for scalable partner-sourced pipeline.
• RevOps & Pipeline Architecture: Experience building or significantly contributing to Salesforce pipeline design — sales stages, lead routing, funnel reporting — from an early-stage starting point.
• Management Experience: 5+ years of people management in a sales organization, including direct involvement in recruiting and hiring.
• Results-Oriented: Consistent track record of establishing and exceeding measurable goals.
• Sales Acumen: Strong working knowledge of inbound and outbound sales methodologies in SMB SaaS or HCM/PEO environments.
• Collaboration: Ability to work effectively across Sales, HR, Benefits, and Product teams; excellent interpersonal skills.
• AI Leadership: Demonstrated ability to evaluate, adopt, and champion AI and automation tools in a sales environment. Comfortable going beyond personal usage — setting expectations, building habits, and holding the team accountable to AI-enabled ways of working.
• Technical Proficiency: Salesforce.com (SFDC) experience required, including pipeline and funnel design; familiarity with HCM platforms and benefits administration tools preferred.

Our target on-target earnings (OTE) compensation for this role is $270,000/yr to $280,000/yr in Denver & most remote locations, and $295,000/yr to $318,000/yr for San Francisco, & New York. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

About This Role

Caylent's Anthropic Enablement & Engineering (AE2) practice is a dedicated AI services team built in partnership with Anthropic. We were Anthropic's first pure-play delivery partner, and are working closely with them to define the next evolution of Software Development.

The Forward Deployed AI Strategist leads the work that defines what transformation looks like before a single Architect is deployed. You own blueprint engagements — comprehensive assessments of how an organization builds software across the full SDLC and PDLC, where AI can change the economics, and what a credible multi-phase roadmap looks like. You then lead the execution programs that follow, coordinating Agentic Architects across parallel workstreams and driving outcomes against the plan you set.

On engagements where scope and timeline call for it, you step in part-time as an Agentic Architect.

Your clients are PE portfolio companies, growth-stage software businesses, and enterprise engineering organizations where transformation decisions are made at the C-suite and board level.

What You'll Do

Transformation Strategy

• Lead AI transformation blueprint engagements: current-state assessment across SDLC and PDLC, gap analysis, and prioritized initiative roadmap
• Run executive discovery with CTOs, CPOs, and VP Engineering to surface strategic goals, constraints, and success criteria
• Assess AI adoption posture across engineering and product functions — tooling, workflows, org design, delivery practices
• Define initiative sequencing: what to address first, what to automate, where to standardize
• Develop board-ready transformation cases that connect AI investment to PE value creation metrics — revenue per head, time-to-feature, delivery predictability
• Facilitate executive alignment workshops that move stakeholders from awareness to decision

Execution Leadership

• Lead multi-team AI transformation programs following blueprint delivery
• Coordinate Agentic Architects across parallel workstreams; translate roadmap priorities into sprint-level milestones and delivery plans
• Own the executive-sponsor relationship through delivery close
• Step into Agentic Architect responsibilities on engagements where hands-on execution is required

Business Development

• Shape follow-on scope throughout blueprint delivery — by handoff you have a working hypothesis for the execution program
• Present the execution proposal at blueprint readout
• Surface expansion signals across the client organization and route them to the account team

Internal Contribution

• Codify transformation methodology: translate blueprint and execution patterns into reusable frameworks for the practice
• Mentor Agentic Architects on executive engagement, strategic framing, and scoping

What We're Looking For

Required

• Significant experience across 12+ years across software development, technical consulting, or a combination, with demonstrable knowledge / experience on both SDLC and PDLC sides of a software organization
• Proven success 5+ years leading transformation, strategy, or technical advisory engagements with engineering and product organizations
• Hands-on experience with Claude Code or equivalent AI-assisted development tools in a real workflow
• Experience building and presenting technology transformation roadmaps to C-level and board audiences
• Strong working knowledge of modern SDLC (CI/CD, DevOps, cloud-native) and product development (agile delivery, roadmapping, product operations)
• Experience sizing and sequencing multi-team, multi-quarter transformation programs
• Prior professional services delivery experience with scope ownership and deliverable accountability

Preferred

• Certified Claude Architect
• Background in PE or growth-equity-backed software companies — understand value creation timelines and board expectations
• Experience leading programs that span engineering and product simultaneously
• Familiarity with developer experience and delivery metrics frameworks (DORA, DevEx, SPACE)
• Experience designing AI governance and adoption guardrails for enterprise organizations
• Direct experience building or operating agentic AI systems in production

Who Thrives Here

• Thinks in roadmaps, not tasks. You see where an organization needs to be 12 months from now and can build a credible path to get there. Strategy that isn't accountable to outcomes is not strategy.
• Can still do the work. You use Claude for all of your work. You'll step into Agentic Architect engagements when the situation calls for it. Seniority here means broader scope, not distance from delivery.
• Credible at the board level. You've presented transformation cases to PE sponsors and C-suites and know how to connect technical decisions to business value without hand-waving.
• Makes the methodology better. Every blueprint you run should make the next one faster. You feed patterns back into the practice rather than keeping them in your head.
• Multiplies Architects. You can set direction, coordinate execution, and step back. You know what effective oversight looks like versus micromanagement.

This is a poor fit for purely advisory profiles. You own outcomes, not just recommendations.

Why This Team

• Ground floor of something real: this BU is early, well-resourced, and anchored to Anthropic. You're writing the playbook, not inheriting one
• Define the methodology: you are shaping how AI transformation gets scoped and delivered at scale. The frameworks you build here will drive how this practice grows
• Proximity to the PE channel: your clients are PE portcos and enterprise engineering orgs at the frontier of AI adoption where transformation decisions are being made now
• Revenue upside: Strategists who drive account expansion earn on revenue generated, not just delivery margin
• AI-native by default: this team uses AI in how it works. Specification-First Engineering is how we move from prototype to production fast
• Outcomes, not hours: advancement tied to delivery performance and account growth, not utilization

Overview:

We are building the next generation of our SaaS platform, and we need someone to own the quality architecture that makes it all trustworthy. As a Principal Technology Architect - QA, you will design the systems, standards, and governance that raise the bar for quality across every product segment we ship.

We are an AI-first organization. You will put that into practice by bringing AI-driven testing, intelligent automation, and modern quality tooling into the way our teams work every day. This is a hands-on architecture role, not a policy desk. You will build test frameworks, design quality gates, set reliability targets, and create the shared infrastructure that teams actually adopt because it makes their lives easier.  You will work closely with engineering leadership to connect quality strategy to business outcomes. When you recommend a change, people across the org will listen, because your technical credibility and track record back it up.  You will also mentor engineers, shape how we hire for quality mindset, and help grow the next generation of technical leaders on our teams.  If you get excited about solving hard problems at scale, rethinking how quality works in a modern SaaS org, and leaving things better than you found them, we would love to talk.

What you will do:

• Set the quality architecture direction for the org: design quality gates, define reliability targets, and choose the testing infrastructure that all product segments build on.
• Build and maintain a governance model for quality practices so that standards, processes, and tooling are adopted consistently across engineering teams.
• Design and deliver scalable test automation frameworks that teams can adopt and extend to improve coverage, speed, and confidence in every release.
• Bring AI into quality engineering: evaluate and roll out AI-driven test generation, intelligent test selection, defect prediction, and automated monitoring.
• Own the performance and resilience strategy: set performance budgets, define monitoring standards, and create disaster recovery and incident response frameworks.
• Partner with product and engineering leaders to balance release velocity with system health, making sure teams can ship fast without cutting corners on quality.
• Evaluate and introduce new tools, patterns, and practices that keep our quality approach current as the platform and industry evolve.
• Mentor engineers across teams, raise the bar on how we hire for quality mindset, and contribute to engineering maturity across the organization.
• Represent Precisely externally as a thought leader in quality engineering through talks, writing, or industry engagement.

What we are looking for:

Required:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Equivalent work experience is accepted in place of a degree. An advanced degree is a plus.
• Experience: 15+ years of progressive experience in software quality engineering, test architecture, or related technical leadership roles, with demonstrated org-wide architecture leadership
• Quality architecture: Deep expertise in test automation frameworks, CI/CD pipeline design, quality gate implementation, and testing strategies for large-scale SaaS platforms.
• AI: Hands-on experience applying AI to quality workflows (e.g. AI-driven test generation, intelligent test selection, or automated defect detection)
• Leadership: Track record of driving adoption of technical standards across multiple teams or product areas, including working with leaders who do not report to you
• Travel is required: Yes – Approximately 10%

AI Skills/Knowledge:

• Comfortable using generative AI tools (e.g. GitHub Copilot, Claude Code, or custom LLM integrations) to accelerate day-to-day quality workflows such as test generation, defect triage, and root-cause analysis.
• Able to critically evaluate AI-generated outputs and set guardrails so that AI-produced test artifacts meet reliability, security, and compliance standards.
• Experience evaluating and integrating AI-powered quality tools (e.g. autonomous testing platforms, AI-based test maintenance, predictive analytics for defect detection) into org-wide workflows.
• Open to continuously adopting new AI capabilities as they emerge and excited to shape how the org integrates them into quality practices.

Preferred Skills:

• Experience defining and scaling quality practices across multiple product segments in a large SaaS or cloud-native organization.
• Familiarity with contract testing, chaos engineering, or advanced reliability practices (SLOs/SLIs, error budgets).
• Bonus points for experience establishing quality centers of excellence or community-of-practice models across engineering organizations.
• Exposure to security testing practices, compliance frameworks, or regulated industry quality standards.
• Experience with observability and monitoring platforms (Datadog, Splunk, Grafana, PagerDuty) at an architectural level.
• Track record of representing an organization externally through conference talks, published writing, or industry working groups in quality engineering.

#LI-SR1

We’re seeking a transformational Vice President, Professional Services to serve as a core member of Hootsuite’s Global Customer Leadership Team. This role is not a traditional services delivery role - it is a business-building mandate. Reporting to the Chief Customer Officer, you’ll be accountable for defining the vision, owning the strategy, and scaling Professional Services as a high impact, revenue-generating growth engine.

The VP, Professional Services will own the end-to-end services P&L, architect the long-range vision for how services accelerate IQRR and GRR. As a key member of the Customer Office, this role will serve as a strategic partner in shaping Hootsuite’s go-to-market strategy, influencing product investment priorities, and strengthening Hootsuite’s overall retention model. You will be expected to influence at the board level, represent Hootsuite externally as an industry thought leader, and build the next generation of Professional Services talent and capability.

WHAT YOU’LL DO:

• Define the multi-year services portfolio strategy: modernize  existing offerings, identify whitespace, and build new service lines that expand Hootsuite’s commercial footprint and deepen customer reliance on the Hootsuite platform.
• Establish Professional Services as a measurable revenue growth driver, directly tied to business outcomes, by creating commercial linkages between services investment and ARR expansion, renewal uplift, and NRR improvement.
• Lead initiatives that structurally improve PS margins through automation, AI-assisted delivery, scaled onboarding programs, and partner leverage, while protecting the premium customer experience.
• Drive a metrics-first operating culture: define leading indicators of delivery success and customer health, build dashboards that create real-time visibility, and hold the organization accountable to outcomes.
• Partner with RevOps and Finance to build robust, reliable PS forecasting models and ensure PS performance metrics are aligned with company-level revenue targets, investor reporting, and board narratives.
• As the executive leader accountable for Professional Services strategy, drive the first-year retention, designing services engagement models that accelerate time-to-value while structurally eliminating early churn risk.
• Build predictive churn models and retention frameworks informed by implementation health, adoption signals, and services consumption analytics - and leverage these insights to proactively influence the company-wide retention strategy.
• Establish services attach benchmarks, consumption thresholds, and outcome-based delivery standards that create replicable retention outcomes across segments and geographies.
• Translate services performance data into actionable insights for the ELT, influencing product roadmap decisions, CS motion design, and growth strategy.
• Serve as a strategic partner and peer to Sales, Customer Success, Support, and Product leaders - not merely a cross-functional collaborator, but a co-owner of the post-sale revenue motion.
• Drive services-to-sales alignment by designing pre-sales PS engagement models, enhancing solution design capabilities, and developing commercial packaging that accelerates deal velocity and improves deal quality.
• Champion services innovation, including partner-led models, standardized  service offerings, and AI-enabled execution - to scale PS capacity without proportional headcount growth.
• Represent Hootsuite externally as a professional services thought leader; at industry events, with strategic customers, and with analyst and investor audiences,  elevating Hootsuite’s brand in the services market.
• Define the long term Professional Services talent model, including the skills, structure, and leadership capabilities required to deliver at scale across global markets and customer segments.
• Hire, develop, and retain exceptional PS leaders, cultivating a culture of customer obsession, commercial accountability, continuous learning, and inclusive excellence.
• Drive organizational design decisions that optimize for delivery quality, margin, and scalability, including span of control, specialization models, and geo-based resource allocation.

WHAT YOU’LL NEED:

• 15+ years of progressive leadership experience in technology services, including 10+ years in SaaS with deep expertise in professional services delivery, customer onboarding, and retention strategy.
• Demonstrated success driving IQRR, GRR, and customer health metrics through strategic services design and execution.
• Proven experience leading a services organization, with accountability for revenue, margin, utilization, and investment decisions.
• Expertise in building global service delivery teams at scale, with focus on margin optimization, utilization management, and service innovation.
• Deep experience partnering with Sales and Customer Success teams to align service delivery with commercial outcomes and account strategy.
• Strong operational acumen, with experience owning and optimizing complex project portfolios across multiple geographies and segments. Ability to translate operational data into strategic narrative - for internal ELT audiences, board presentations, and external customer and partner stakeholders.
• Executive presence and influence: proven ability to drive cross-functional alignment, manage senior stakeholders, and act as a key voice in revenue planning.
• High EQ, inclusive leadership mindset, and a track record of building and scaling high-performing, diverse teams.
• Passion for customer value and continuous improvement, balanced with strong business acumen and commercial rigor.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

The opportunity

At Unity, we are building a world-class ad-tech ecosystem that connects billions of users with the creators and experiences they love. The Advertiser Growth team is the engine of this mission, ensuring that as our marketplace expands, advertisers have the intelligent tools, robust infrastructure, and rigorous experimentation frameworks needed to scale their impact.
In 2026, our roadmap is defined by three transformative pillars: Foundation, Smart, and Intelligence. This role is unique in its technical breadth, sitting at the intersection of financial execution, creative innovation, and marketplace science. You will architect the GenAI systems that build high-performing creatives, design the pacing algorithms that manage multi-million dollar budgets, ensure our billing pipelines handle massive scale with zero-fault tolerance, and build the experimentation infrastructure that allows us to scientifically evolve the marketplace. This is a high-stakes role where your technical leadership directly governs Unity’s financial integrity and the long-term growth of our ecosystem.

What you'll be doing

• Next-Gen budget pacing: Design and optimize sophisticated pacing controllers (PID, probabilistic forecasting) to smooth advertiser spend across diverse time zones and traffic spikes, ensuring optimal delivery and marketplace stability.
• Creative GenAI infrastructure: Lead the backend integration of Generative AI models (Diffusion, LLMs) to automate the creation of high-performing image and video assets tailored to specific campaign goals and formats.
• Marketplace experimentation engine: Build and scale the infrastructure for high-velocity experimentation, including A/B testing, switchback tests, and long-term holdouts to measure the impact of marketplace changes on advertiser ROI and platform health.
• High-Scale billing reliability: Architect and maintain high-throughput billing pipelines that process billions of events with 100% accuracy, bridging the gap between real-time ad delivery and mission-critical financial reconciliation.
• Scientific optimization: Analyze complex financial and marketplace datasets to refine the trade-off between spend velocity and advertiser performance, using experimentation results to tune pacing and billing logic.

What we're looking for

• Advanced degree in computer science or relevant engineering-related field or equivalent experience.
• 4+ years of software engineering experience, including 1+ year working on ads delivery systems.
• Extensive experience building and operating large-scale, low-latency backend systems using languages like Java, Go, or Scala.
• Deep familiarity with building or maintaining budget control systems, feedback loops, or spend-prediction algorithms.
• Proven experience building or scaling experimentation platforms, with a deep understanding of variance reduction, interference/network effects, and metric design in a marketplace context.
• A track record of working on "mission-critical" pipelines (like billing, payments, or clearinghouses) where data precision, idempotency, and fault tolerance are paramount.
• Experience or strong technical interest in building the backend workflows required to serve, scale, and store Generative AI models for creative asset generation.
• Proficiency with real-time stream processing (Kafka, Flink, or Spark) specifically applied to event-based charging and real-time performance feedback.
• A proven ability to lead complex, multi-quarter technical roadmaps and mentor senior engineers in a high-growth environment.

Additional information

• Relocation support is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-AR1

See yourself at Twilio

Join the team as Twilio’s next Staff Product Manager - Core Commerce Platform

About the job

Twilio is seeking an intensely curious Staff Product Manager to lead the evolution of our Core Commerce Platform into a highly productized, extensible engine that powers Twilio’s global revenue. You won't just be managing a billing system; you will be architecting a standardized platform-as-a-service that enables internal application teams to launch, price, and scale their products with zero friction. This platform is the source of truth for the entire quote-to-cash lifecycle—responsible for high-throughput metering, complex real-time rating, and the generation of clear, accurate invoices that reinforce customer trust.

Responsibilities

In this role, you’ll bring and develop:

• Master Commerce Domains: Leverage deep expertise in catalog management, subscriptions, billing, invoicing, revenue recognition, and tax compliance to build robust, scalable financial systems.

• Define Platform Strategy: Architect the roadmap for a "commerce-as-a-service" model by developing primitives (metering, rating, and entitlement APIs) that enable internal teams to launch products with minimal bespoke engineering.

• Enable Internal Tenants: Treat Twilio’s internal product and operations teams as primary customers by designing the self-service tools, SDKs, and documentation necessary for independent onboarding to the platform.

• Ensure Usage Fidelity: Own the "event-to-invoice" data lifecycle by architecting systems that transform high-volume usage data into transparent invoices, ensuring rating logic is perfectly mirrored in customer dashboards.

• Productize Compliance: Partner with Finance, Compliance, and Accounting to build automated revenue recognition and geography-aware tax hooks into the platform core to ensure every transaction is audit-ready by default.

• Champion Accuracy & Trust: Drive platform initiatives that provide customers with granular visibility into their usage, reducing billing inquiries and fostering long-term trust through financial integrity.

• Bridge Cross-Functional Gaps: Act as the strategic link between Engineering, Finance, and GTM by translating complex financial requirements into scalable technical specifications and communicating platform guardrails early.

• Integrate AI Capabilities: Embed AI into the commerce platform, such as, billing optimization, anomaly detection, rating logic, and automating internal administrative and reporting activities.

• Lead Forensic Discovery: Conduct deep-dive investigations into the most complex parts of the commerce lifecycle, untangling legacy systems and technical debt to provide the organization with clear paths forward.

• Embed Data-Driven Decisioning: Drive system reliability and business outcomes by using analytics to guide prioritization and fostering a culture of continuous experimentation and learning.

• Technical Mentorship: While an individual contributor role, you will "raise the bar" for the PM org, mentoring PMs on technical product discovery, tracking communication and execution.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years of industry experience.
• 5+ years of Product Management experience, with at least 3 years focused on commerce, billing, or financial platforms at scale
• Demonstrated ability to lead complex cross-functional initiatives across engineering, finance, risk, and operations.
• Strong technical acumen with experience in APIs, extensible platforms, and complex system design.
• Data-driven decision maker with a track record of defining KPIs and measuring platform success.
• Excellent communication and executive-level stakeholder management skills.
• Experience with SaaS, large-scale platforms, or multi-product ecosystems.
• Deep experience with Agile and related agile tooling, such as, Jira
• Bachelor's degree or equivalent experience

Desired:

• Platform Leadership: Previous leadership of platform migrations or unification efforts.
• ERP & Financial Integration: Experience integrating core billing engines with downstream financial systems like NetSuite, SAP, or Workday for automated revenue recognition.
• Global Tax Compliance: Familiarity with global tax engines (e.g., Avalara, Vertex) and the regulatory requirements of "Invoiced Billing" in international markets (VAT, GST, etc.).
• AI/ML Product Literacy: Experience identifying and implementing AI-driven solutions for financial or data-heavy domains, such as predictive revenue forecasting, automated discrepancy resolution, or LLM-integrated developer documentation.
• SaaS/CPQ Knowledge: Familiarity with the "Quote-to-Cash" ecosystem, including CPQ (Configure, Price, Quote) tools and how they interface with a core catalog.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• Based in British Columbia: CAD 145,840.00 - CAD 182,300.00 
• Target Bonus Percentage 15%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

See yourself at Twilio

Join the team as our next Senior Business Systems Analyst, Top of Funnel

About the job

This position is needed to build extraordinary tools and solutions for our rapidly growing Go-To-Market teams. The GTM Systems Operations is crucial for the success and scalability of our Go-to-Market efforts. We are the drivers of the system, process, and data improvements that unlock new possibilities across the Sales, Revenue Operations  and GTM organization. The Sr. BSA, Top of Funnel, will work within the Sales Automation team to support, build and maintain solutions for the Top of the Funnel  value stream.

Responsibilities

In this role, you’ll:

• Collaborate with product owners, builders, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies
• Develop and maintain a holistic view of CRM-based processes and user personas to ensure your projects are compatible with upstream and downstream systems and processes
• In partnership with the product owner and Technical Lead, Own projects end to end to improve the way our Go-To-Market and internal teams leverage Salesforce, Salesloft, DataCloud and ETL tools.
• Translate business requirements into technical solutions and balance project timelines from a diverse group of stakeholders with varying priorities and levels of technical acumen.
• Engage in requirement gathering and stakeholder management for the prioritized work.
• Partner with 3rd party vendors to implement new out of the box features and design custom solutions.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 4-8 years of experience with Salesforce implementation, Support and Maintenance. 
• Must have experience with Salesforce admin work and Sales Cloud / CTA management
• Demonstrated ability to understand business needs and translate user requirements into system requirements
• Salesforce Admin Certification
• Advanced knowledge of and experience with Salesforce Flow
• Strong presentation, communication, and facilitation skills
• Demonstrated ability to translate complex technical architecture into digestible information for varying levels of experience and detail
• Experience collaborating with a global team

Desired:

• Salesforce Platform App Builder or Salesforce Developer 1 Certifications
• Experience designing and building in Salesforce for a large user base (2000+)
• Prior technical consulting experience
• Analytics, SOQL and SQL experience
• Experience partnering with third-party tool vendors and collaborating on feature implementation

Location 

This role will be remote and based in Ontario, British Columbia or Alberta, Canada. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• Based in British Columbia: CAD 99,760.00 - CAD 124,700.00 
• Target Bonus Percentage: 12.5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

See yourself at Twilio

Join the team as Twilio’s next Senior Sales System Engineer ( Application Engineer 3 )

About the job

Twilio is looking for a Senior Salesforce Developer to join the GTM Automation team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape. 

You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data,  and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions.

Responsibilities

In this role, you’ll:

• Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users.
• Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model.
• Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders.
• Review and assure quality in all code entering our codebase.
• Continually evaluate and refactor our existing codebase for increased extensibility.
• Architect and implement solutions specifically designed to stay within Salesforce multi-tenant constraints (e.g., Heap Size, CPU timeouts, and SOQL limits).
• Ability to learn new technologies depending on project requirements.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 4-6 years of experience building and maintaining Salesforce environments supporting enterprise-scale systems.
• Must have hands-on experience building Lightning Web Components, Apex,SOQL GitHub, and other CI/CD tools within Salesforce.
• Solid understanding of Salesforce integration patterns (REST/SOAP APIs, platform events, asynchronous processing)
• Strong experience designing Salesforce data models for complex workflows and integrations
• Experience leveraging AI-assisted development tools (e.g., Claude, Cursor) to accelerate the development of Apex code, Flows, and Salesforce metadata while maintaining code quality and best practices
• Debug issues, troubleshoot errors, and help maintain existing Salesforce solutions for performance and reliability
• Collaborate with team members, business analysts, and stakeholders to understand requirements and implement solutions
• Stay updated with Salesforce features, tools, and releases while continuously improving technical and problem-solving skills.
• Proficiency in developing unit tests with assertions for core functionality

Desired:

• ​​Platform Developer 1 and ​​Platform Developer 2 certification 
• Experience in SQL, Python, Data Cloud, Snowflake
• Hands-on experience with MuleSoft/Informatica or similar middleware
• Experience developing and deploying through Heroku.
• Experience with Agentforce (AI bots, agent assistance, automated routing and classification) Einstein, AI tools/technologies , Tray.io

Location

This role will be based remotely in British Colombia, Alberta, or Ontario Canada

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The estimated pay ranges for this role are as follows:

• CAD $109,600 - $137,000

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

About The Role

The Inference Core Platform group is at the heart of Cerebras' mission to deliver the world’s fastest AI inference. Our team builds the foundational software and hardware infrastructure that powers low-latency, high-speed, high-throughput deployment on the Cerebras Wafer-Scale Engine (WSE). We are responsible for the full stack—from model compilation and scheduling down to custom hardware kernels and driver development.

The ML Performance Benchmarking team plays a pivotal role in shaping the performance and scalability of AI inference on one of the most advanced computing systems ever built. We drive the bring-up of core inference capabilities and deliver performance improvements at every stage of development – from early prototyping to production deployment.

We're looking for passionate engineers to join us in redefining the limits of AI inference. If you thrive on building systems that measure, analyze, and optimize performance at scale, this is your opportunity to make a transformative impact on the future of AI.

Scope of the team includes:

• Core Inference Observability – Design and implement end-to-end telemetry systems across the software stack, providing deep visibility into inference performance and enabling rapid iteration before and after deployment.
• Benchmarking Infrastructure – Architect, build, and scale the automation that generates, analyzes, and visualizes performance data used to inform business decisions across engineering and leadership.
• Performance Analysis – Dive deep into system behavior, dissect performance bottlenecks, and deliver actionable insights that directly influence which features ship and how they evolve.
• Feature Integration – Partner closely with Core Platform teams to define rigorous testing methodologies that validate inference features for peak performance.

Skills & Qualifications

• Bachelor’s or Master’s degree in Computer Engineering, Systems Engineering, or a related field.
• Proficiency in Python and/or C++ programming.
• Proven experience in building and scaling automated infrastructure.
• Strong background in throughput and performance optimization techniques, especially in complex, large-scale systems.
• Excellent problem-solving skills and a strong analytical mindset.
• Demonstrated ability to dive deep into new domains.
• Ability to work in a fast-paced, ambiguous, and collaborative environment.

Preferred Skills & Qualifications

• Familiarity with problem-solving at the intersection of hardware and software.
• Hands-on experience with AI workloads and architectures is a plus.

Location

• On-site or hybrid at our Toronto office

#LI-WA1

What do we need

We are seeking a Scientific Technical Solutions Lead to join the team developing scientific Solutions built on Dotmatics LUMA, a next-generation, multi-tenant, AI-powered data management and workflow automation for multimodal scientific discovery. As a Scientific technical lead on the team, you will work closely with other Solution Architects, product management, engineering teams, and external stakeholders to deliver exceptional product capabilities via Luma Solutions.

Your focus will be on designing and implementing the configuration necessary to realise product vision and on ensuring that this configuration follows best practices within the Life Sciences and Chemical & Material space.

This role offers the opportunity to shape a foundational part of the modern lab—helping scientists work faster, smarter, and with greater impact.

In this role you will get to:

• Design configuration: Collaborate with Product to determine application structure, define entity/data models, specify task workflows (Scientific Workflows) , and define desired data visualization experiences
• Develop configuration: Create registration entities, data flows, task templates, data visualization experiences, and other configurations in support of developing Luma Solutions that will be delivered as part of the product
• Test and troubleshoot configuration: Perform in-team testing of configuration and assist is handing test cases to the QA group for release testing. Troubleshoot configuration to understand why it is not producing desired results.
• Contribute to documentation: Write draft documentation of configuration and workflows and collaborate with the Documentation team to develop final customer-facing documentation
• Train internal and external users: Train members of other Dotmatics teams and early customers on how to use Luma Solutions configuration and the workflows it supports
• Provide input into new product features: Use new product features in Luma Solutions and provide feedback on the experience, participate in user experience testing, and provide input to the Product team about features that will enable the best Solutions
• Champion quality and best practices: Actively participate in the development of best practices for Luma configuration, and ensure these best practices are followed in the development of Luma Solutions

We are looking for people who have 10+ years of hands-on experience building and delivering informatics solutions for Life Sciences customers. The ideal candidate holds a Bachelor's or advanced degree in Life Sciences, Data Science, Chemistry, Biology, Bioinformatics, or a related technical discipline — and brings a genuine passion for quality and continuous improvement, fueled by a drive to solve problems that truly matter.

The key skills we are looking for: 

• Life Science Industry experience, either as a Scientific Solution Architect, technical application Scientist or a Scientist who has been heavily involved with designing products or technical applications
• Advanced expertise in data modeling, with a proven ability to design robust, scalable data structures
• Expert-level proficiency in configuring low-code platforms and designing end-to-end workflows
• Demonstrated success delivering scientific data platforms or tools spanning data modeling, ETL, APIs, and BI/reporting
• Expert-level SQL skills, with strong working knowledge of Python and JSON
• Deep experience integrating tools and modules to architect complete, cohesive solutions
• Strong analytical ability to translate product requirements into precise technical configuration designs
• Excellent communication skills — able to distill complex technical concepts for both technical and non-technical audiences at all levels
• Experience running and/or supporting scientific workflows in a production or research environment

You may also have 

• Experience running scientific test cases
• Understanding of software testing and or SDLC
• Working knowledge of Databricks
• Drug Discovery or Biotechnology industries or Other scientific Industries

Wavelo is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you! 

About the opportunity

We are seeking a Telecom Solutions Architect to serve as a trusted technical and business partner to our customers - understanding the requirements, aligning Wavelo’s solutions to their environments, and driving successful outcomes across the full engagement cycle. This role is designed to become a true trusted partner to customer business and IT groups. This role will participate in solution development, proposal generation and post-contract implementation.

In this role, you will work with Sales and account teams to create effective solutions for customers in the context of their specific environments, technical architectures and business objectives. Success at our company is defined not only by the attainment of business goals but also by our culture, diversity, and many dynamic, cross-functional teams, so we value authenticity, ownership, and the ability to deliver in collaboration! We're looking for candidates from a range of backgrounds who know how to get things done.

Job Duties

• Work collaboratively with Sales teams, Customer Success, Professional Services teams and Product Management to create customer specific solution proposals and support the sales and contracting process.
• Participate in customer facing discussions and presentations of the solution to instill confidence with the customer both in the proposed solution and in Wavelo’s ability to deliver.
• Remain engaged through implementation to adjust solution components as needed and maintain strong customer relationships throughout the delivery cycle.
• Collect and analyze feedback from customers, partners and other teams to inform and shape requirements, features for broader solutions.
• Participate in ongoing account “farming” for add-on opportunities.
• Champion customer needs across internal teams - including Marketing, Engineering, and Customer Support - to continually represent and refine potential solutions.
• Provide Industry knowledge for how we can best position our products and services in a highly competitive marketplace.

Knowledge, Skills and Abilities

Need to Have

• Broad knowledge of Telecom BSS/OSS architectures and solutions including emerging trends such as Agentic AI and 5G monetization strategies.
• Passion for understanding customer needs and the ability to pair this knowledge with solid data and outstanding design to elegantly resolve problems.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom.
• Ability to lead, preferably with a consensus-based approach, and deliver in a matrix organization with multiple stakeholders.

Nice to have

• Self-starter with a results-oriented work style; strong ability to work independently.
• Demonstrates intellectual curiosity and the desire to learn new things, techniques and technologies.
• Excellent organizational, prioritization and communication skills, with a high level of attention to detail
• Ability to adapt communication style and language to meet the audience’s level of understanding.
• Strong creative thinking skills and an aptitude for effectively problem-solving, even under pressure.
• Proficiency in analytics, data management and dashboarding/reporting.
• Spanish language proficiency is a strong asset, particularly for supporting customer engagements in Spanish-speaking markets.

Qualifications Required

• Ideally, 10+ years of experience developing and deploying BSS/OSS solutions within the mobile app, web or telecom environment
• Background in software development and program management is preferred
• Experience with Agile software development methodologies and the ability to comfortably describe related technical concepts and capabilities

The base salary range for this position is $157,000 – $175,000 USD for US residents OR $146,000 – $162,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Want to know more about what we stand for? At Wavelo and Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently. These tools support our hiring teams by organizing and reviewing information, while final hiring decisions are always made by people.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.

Wavelo is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you! 

About the opportunity

We are seeking a Telecom Solutions Architect to serve as a trusted technical and business partner to our customers - understanding the requirements, aligning Wavelo’s solutions to their environments, and driving successful outcomes across the full engagement cycle. This role is designed to become a true trusted partner to customer business and IT groups. This role will participate in solution development, proposal generation and post-contract implementation.

In this role, you will work with Sales and account teams to create effective solutions for customers in the context of their specific environments, technical architectures and business objectives. Success at our company is defined not only by the attainment of business goals but also by our culture, diversity, and many dynamic, cross-functional teams, so we value authenticity, ownership, and the ability to deliver in collaboration! We're looking for candidates from a range of backgrounds who know how to get things done.

Job Duties

• Work collaboratively with Sales teams, Customer Success, Professional Services teams and Product Management to create customer specific solution proposals and support the sales and contracting process.
• Participate in customer facing discussions and presentations of the solution to instill confidence with the customer both in the proposed solution and in Wavelo’s ability to deliver.
• Remain engaged through implementation to adjust solution components as needed and maintain strong customer relationships throughout the delivery cycle.
• Collect and analyze feedback from customers, partners and other teams to inform and shape requirements, features for broader solutions.
• Participate in ongoing account “farming” for add-on opportunities.
• Champion customer needs across internal teams - including Marketing, Engineering, and Customer Support - to continually represent and refine potential solutions.
• Provide Industry knowledge for how we can best position our products and services in a highly competitive marketplace.

Knowledge, Skills and Abilities

Need to Have

• Broad knowledge of Telecom BSS/OSS architectures and solutions including emerging trends such as Agentic AI and 5G monetization strategies.
• Passion for understanding customer needs and the ability to pair this knowledge with solid data and outstanding design to elegantly resolve problems.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom.
• Ability to lead, preferably with a consensus-based approach, and deliver in a matrix organization with multiple stakeholders.

Nice to have

• Self-starter with a results-oriented work style; strong ability to work independently.
• Demonstrates intellectual curiosity and the desire to learn new things, techniques and technologies.
• Excellent organizational, prioritization and communication skills, with a high level of attention to detail.
• Ability to adapt communication style and language to meet the audience’s level of understanding.
• Strong creative thinking skills and an aptitude for effectively problem-solving, even under pressure.
• Proficiency in analytics, data management and dashboarding/reporting.
• Spanish language proficiency is a strong asset, particularly for supporting customer engagements in Spanish-speaking markets.

Qualifications Required

• Ideally, 10+ years of experience developing and deploying BSS/OSS solutions within the mobile app, web or telecom environment
• Background in software development and program management is preferred
• Experience with Agile software development methodologies and the ability to comfortably describe related technical concepts and capabilities

The base salary range for this position is $157,000 – $175,000 USD for US residents OR $146,000 – $162,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Want to know more about what we stand for? At Wavelo and Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently. These tools support our hiring teams by organizing and reviewing information, while final hiring decisions are always made by people.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are seeking a Senior Machine Learning Engineer to join the Growth Tech Alliance. In this role, you will architect and deploy the robust infrastructure behind our intelligent marketing systems. You will be responsible for maturing algorithmic prototypes into high-performance production systems, ensuring our AI-driven marketing optimization is served reliably and autonomously at a global scale.

S'more about the team

We are hiring a Senior Machine Learning Engineer to take our AI tooling to the next level by architecting and deploying the robust infrastructure behind our intelligent marketing optimization systems. You will provide critical engineering execution for our AI initiatives. You will develop scalable microservices for predictive scoring, orchestrate complex LLM-based agents for creative intelligence. As the ML engineering expert for the team, you will drive the maturation of algorithmic prototypes into high-performance production systems with maximum Speed & Agility, shaping the future of how HelloFresh automates marketing at an unprecedented scale.

Lettuce share what this role will be responsible for

As a core member of the engineering team, you will focus on productionizing ML infrastructure across several domains:

• Build robust integration layers for visual AI pipelines that process multi-modal embeddings that power various predictive models.
• Transition proof-of-concept models into resilient production microservices and architect LLM-based orchestration frameworks.
• Engineer high-throughput, low-latency data pipelines to process 1P data and pipeline signals into external platforms like Meta and Google.
• Collaborate with data scientists and other engineers in a cross-functional team to improve HelloFresh’s value forecasting efficiency.
• Establish CI/CD processes, feature stores, and drift detection to ensure continuous delivery and model reliability.
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for

• Experience leading the end-to-end lifecycle of production ML systems, from architectural design to scalable deployment and monitoring.
• Expertise in leveraging hyperscaler ecosystems (AWS, GCP, Azure) to build cost-effective, resilient, and automated ML infrastructure.
• Deep technical proficiency with modern ML frameworks (PyTorch, TensorFlow, HuggingFace)
• Expert programming skills in Python and PySpark.
• A BS/MS in Computer Science or a related engineering field, coupled with a proven track record of bringing ML systems from prototype to high-traffic production.
• Proven experience engineering robust data architectures that reliably process and combine diverse data formats, ranging from structured offline conversion data to unstructured multimedia assets.
• A demonstrated bias for action and extreme ownership, eager to adopt Gen AI tools to creatively solve architectural challenges and enhance engineering velocity.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

#Engineering

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

S'more about the team

As a Staff Analytics Engineer, you will be the technical architect and strategic lead for data assets driving HelloFresh’s growth globally. Data-driven decision making is at the core of our company culture and your extensive experience and knowledge across technical and business related topics will enable us to make better and faster decisions. You will work with teams across the Growth Alliance - for example Conversions, Payments, Pricing/Benefits, Communications and Adtech - by proactively identifying opportunities and building data infrastructure for insights and AI usage. You will be an influential member of the Growth Analytics team, mentoring other team members and leading the adoption of new technologies and ways of working.

Lettuce share what this role will be responsible for

• Lead Data Quality & Strategic Optimization: Act as the final authority on SQL/Python reviews and own strategic systems. You will resolve systemic deficiencies, manage non-functional requirements like global scalability, and make high-level design trade-offs in ambiguous, high-risk situations.
• Architect Robust Data Models & AI Foundations: Drive the design of scalable models and create AI-ready data foundations. You will transform data through medallion architecture (Bronze to Gold) to ensure high-quality feature engineering and "truth sets" that intuitively reflect complex business logic.
• Drive Pipeline Stewardship & Best Practices: Take ultimate accountability for pipeline reliability and define the tooling roadmap. You will lead high-impact migrations, set monitoring strategies for latency and throughput, and evangelize the adoption of new technologies like DBT and observability tools.
• Enable Cross-Functional Strategy & Mentor the Team: Partner with leadership to translate business goals into technical roadmaps while you mentor and scale the team. You will develop self-service tools for analysts and initiate organizational changes to improve delivery speed and data accuracy.
  
  
  

Sound a-peeling? Here's what we're looking for

• Leadership in Analytics Engineering & Change Agency: 7+ years of experience with a proven track record of owning technical strategy across multiple business domains. You don’t just manage the status quo; you actively simplify codebases, resolve root-cause deficiencies, and lead teams through complex migrations.
• Mastery of the Modern Data Stack & AI Proficiency: Expert-level SQL and Python skills with deep experience refactoring complex pipelines (e.g., Snowflake, dbt). You possess a strong understanding of the data lifecycle for AI and are familiar with LLM-integrated data workflows.
• Strategic Problem Solving & Exceptional Communication: Ability to solve high-complexity technical problems and anticipate bottlenecks before they hit the business. You can effectively advise Senior Leadership, bridging the gap between deep technical architecture and business value.
• Operational Excellence Mindset & Pragmatism: A focus on "metrics that matter" (P0 pipelines, MTTR, documentation) combined with the business acumen to know when to drive standards and when to adapt for optimal outcomes.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
  
  

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

About the role

We are looking for a business-oriented leader to architect and own the financial operating model for our entire cloud infrastructure. This isn't a reporting role; you are the single-threaded owner responsible for optimizing one of the company's largest technology investments. Your mission is to transform our cloud spend from a complex cost center into a predictable, efficient engine for innovation. You will report to senior leadership and be empowered to support the negotiation of multi-million dollar contracts, drive cultural change across engineering, and provide the financial clarity required for strategic business decisions.

What You'll Do

• Cultural Change: Act as the evangelist for Cloud FinOps. Champion a culture of cost ownership across our engineering organization by empowering teams with the dashboards, insights, and training needed to make cost an integral part of their design and operating principles.
• Governance & Visibility: Architect a system of governance and accountability. Design and implement a universal resource tagging strategy, moving beyond simple reporting to create robust showback/chargeback models that give engineering teams true ownership of their spend.
• Optimization & Efficiency: Drive a company-wide optimization program. Go beyond "low-hanging fruit" to create a continuous optimization program, partnering with engineering to refactor applications for cost, adopt new pricing models, and eliminate systemic waste.
• Commercial Strategy & Negotiation: Develop and execute the strategy to lead negotiations with our cloud vendors, right-sizing our commitments to align with our business strategy and eliminating financial risk.
• Forecasting & Budgeting: Build and operate our data-driven forecasting model. Partner directly with the Tech and Finance organizations to eliminate spending volatility and provide the business with a reliable cloud budget and accurate forecast.

What You'll Bring

You are a seasoned leader who operates at the intersection of technology and finance. You are just as comfortable debating architectural trade-offs with a principal engineer as you are presenting a business case to a CFO. You are a strong team player who loves to share knowledge, enable others, and provide and receive feedback.

• Proven Experience: A track record of 7+ years in dedicated Cloud FinOps or Cloud Financial Management roles, with clear success in managing significant AWS spend.
• Mastery of Cloud Economics: Deep expertise in AWS cost structures, including the nuances of Savings Plans, Reserved Instances, Spot, and the Cost and Usage Report (CUR).
• Data-Driven Strategist: Exceptional analytical and financial modeling skills. You don't just create dashboards; you build data-driven business cases to influence executive-level decisions.
• Technical Credibility & Influence: You have hands-on experience and a proven ability to partner with engineering teams to optimize application architecture for cost. You can engage and communicate complex ideas effectively to both technical and non-technical stakeholders.
• Proven Negotiator: Demonstrable, material experience leading or participating in large-scale commercial negotiations with a major cloud vendor.
• Builder's Mentality: You have a proven track record of designing and building a Cloud FinOps practice from an early stage, creating process and strategy where none existed before. Proficiency with scripting (e.g., Python/Bash) and experience with third-party tools (e.g., Vantage, CloudHealth) are strong pluses.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

What we’re looking for

As a key member of the Strategic Finance team, you will report directly to the Finance Director and serve as the architect of our financial future. We are at a transformative juncture as we migrate from Anaplan to Pigment, and we are hiring this role to lead that transition from the ground up. This is a rare, high-impact opportunity to own the roadmap for our core financial models, define how SurveyMonkey scales its planning capabilities, and serve as the primary technical lead and Pigment subject matter expert for a tool at the center of our global decision-making.

What you’ll be working on

• Lead the end-to-end migration and implementation of SurveyMonkey’s financial models from Anaplan to Pigment, ensuring data integrity and optimized architectural design.
• Architect, build, and maintain complex core models within Pigment, including consolidated P&L, workforce planning, and operational drivers to support company-wide forecasting.
• Serve as the primary System Administrator for the planning platform, managing data integrations, troubleshooting formula logic, and overseeing user permissions and governance.
• Partner with stakeholders across Finance, Accounting, and Business Systems to translate evolving business requirements into scalable technical solutions and automated reporting dashboards.
• Continuous process improvement of the planning cycle by identifying manual bottlenecks and implementing automated workflows to increase the speed and accuracy of the monthly close and budget cycles.

We’d love to hear from people with

• 5+ years of professional experience in FP&A, Finance Operations, or Strategic Finance, with at least 2 years specifically focused on financial systems administration.
• Proven expertise in architecting and maintaining complex, multi-dimensional EPM models (relevant platform certification or equivalent implementation experience strongly preferred).
• Direct experience leading a successful EPM migration (e.g., Anaplan to Pigment, Anaplan to Hyperion, etc.) with a deep understanding of common data architecture challenges during platform transitions.
• Strong technical command of data integration tools and the ability to manage data flows between ERP systems (like NetSuite) and planning environments.
• A Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field.

The base pay provided for this position ranges from CAD $108,800/year - $147,200/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. 

This opening is for an existing vacancy.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location.

#LI-remote

What we’re looking for

As a key member of the Strategic Finance team, you will report directly to the Finance Director and serve as the architect of our financial future. We are at a transformative juncture as we migrate from Anaplan to Pigment, and we are hiring this role to lead that transition from the ground up. This is a rare, high-impact opportunity to own the roadmap for our core financial models, define how SurveyMonkey scales its planning capabilities, and serve as the primary technical lead and Pigment subject matter expert for a tool at the center of our global decision-making.

What you’ll be working on

• Lead the end-to-end migration and implementation of SurveyMonkey’s financial models from Anaplan to Pigment, ensuring data integrity and optimized architectural design.
• Architect, build, and maintain complex core models within Pigment, including consolidated P&L, workforce planning, and operational drivers to support company-wide forecasting.
• Serve as the primary System Administrator for the planning platform, managing data integrations, troubleshooting formula logic, and overseeing user permissions and governance.
• Partner with stakeholders across Finance, Accounting, and Business Systems to translate evolving business requirements into scalable technical solutions and automated reporting dashboards.
• Continuous process improvement of the planning cycle by identifying manual bottlenecks and implementing automated workflows to increase the speed and accuracy of the monthly close and budget cycles.

We’d love to hear from people with

• 5+ years of professional experience in FP&A, Finance Operations, or Strategic Finance, with at least 2 years specifically focused on financial systems administration.
• Proven expertise in architecting and maintaining complex, multi-dimensional EPM models (relevant platform certification or equivalent implementation experience strongly preferred).
• Direct experience leading a successful EPM migration (e.g., Anaplan to Pigment, Anaplan to Hyperion, etc.) with a deep understanding of common data architecture challenges during platform transitions.
• Strong technical command of data integration tools and the ability to manage data flows between ERP systems (like NetSuite) and planning environments.
• A Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field.

The base pay provided for this position ranges from CAD $108,800/year - $147,200/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. 

This opening is for an existing vacancy.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Ottawa office up to 1 day per week.

#LI-Hybrid

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The People Systems team builds and maintains secure, scalable HR technology that supports employees across the company. The team partners closely with People Operations, Compensation, Payroll, Finance and Corporate Engineering to deliver reliable systems and improve how employees experience internal tools. The focus is on improving system performance, enabling new capabilities, and supporting company growth through thoughtful system design. This team plays a key role in supporting acquisitions and expanding global workforce operations!

As a Staff Workday Engineer, you will design, configure, and improve Workday solutions across HCM, Compensation, Benefits, and Payroll. You will partner directly with People and business teams to translate requirements into system configurations, reports, and integrations. This role contributes to both ongoing system improvements and major initiatives such as acquisitions and new feature development. You will also support the evaluation and implementation of AI-based capabilities within HR systems to improve efficiency and decision-making.

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

• Drive the design, configuration, and continuous improvement of Workday modules including HCM, Compensation, Payroll, Benefits, and act as the subject matter expert
• Architect, build, and optimize scalable Workday integrations, custom reports, and advanced security models with a constant focus on reliability, resilience and scalability
• Partner with People Operations, Compensation, Payroll, and Engineering teams to deliver system enhancements, process automations and resolve issues
• Support mergers and acquisitions and Internationalization efforts by driving onboarding workflows, data migration activities and aligning systems with company standards
• Contribute to the development of AI-enabled solutions within HR systems to improve workflows and reporting

What you bring

• You have 6+ years of experience working with Workday, including configuration across HCM, Compensation, Payroll and Benefits, with a proven track record of architectural and design leadership
• You have experience building and maintaining Workday reports, integrations, and security models
• You are familiar with Payroll and Finance processes and how they connect to HR systems
• You have hands-on experience using Workday Studio, custom integration patterns using APIs (SOAP/REST/WQL); experience with Workday Extend, Orchestrations and Prism is a plus
• Demonstrated ability to leverage modern AI tools (e.g., Claude Code, ChatGPT, enterprise AI assistants) to accelerate your own engineering workflows, coupled with a track record of building AI-enabled automations is a massive plus
• You can translate business requirements into system solutions and communicate clearly with technical and non-technical partners

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

Position Summary

We are looking for a Manager, Customer Success to join our growing team.

To achieve our ambitious goals, we’re looking for a strategic and hands-on Customer Success leader. This is a unique and high-impact opportunity to shape how Practice Better engages and supports its entire customer base through digital and scaled programs. In this role, you’ll play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers. We have a strong foundation of customers wanting to grow their use of Practice Better. Our opportunity is to continue to enhance how we help them by engaging more effectively and proactively through our digital and scaled channels.

You’ll partner closely with Product and Marketing teams to define and execute a comprehensive customer orchestration strategy tailored to key moments in the post-sale journey. Your team will empower customers to adopt, expand, and realize ongoing value from the Practice Better platform through an omnichannel, one-to-many approach.

Success in this role requires an innovative program builder who is deeply passionate about the customer experience, excels at cross-functional collaboration, and thrives in driving measurable outcomes. You’ll play a critical role in crafting tech-touch experiences and digital motions that are not only scalable but genuinely valued by customers—ensuring they feel informed, supported, and engaged at every stage.

You will lead a lean but high-leverage Customer Success team (starting with four direct reports) and oversee the following key areas:

• Onboarding
• Scaled & Digital Customer Success

This is a unique opportunity to help build the next chapter of Practice Better’s growth by investing deeply in our customer experience.

Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.

What You’ll Be Doing

• Design and execute end-to-end digital customer journeys — onboarding sequences, lifecycle campaigns, in-app guidance, webinars, and automated outreach — that drive activation, adoption, and retention across the full customer base
• Own scaled (1:M) engagement strategy: build the playbooks, define the triggers, and instrument the motions that move customers from sign-up to sustained value through one-to-many and tech-touch channels
• Lead and develop a lean CS team spanning Onboarding and Customer Success, setting clear goals and coaching for impact
• Partner cross-functionally with Product, Marketing, and Support to align on customer needs, close feedback loops, and accelerate platform usage
• Define and track key CS metrics (GRR, NRR, conversion rate, time-to-value, adoption milestones) — use data to prioritize programs, prove ROI, and iterate fast
• Champion a test-and-learn culture: run experiments on self-service, digital education, and pooled outreach programs; kill what doesn't work, double down on what does
• Build and maintain customer health visibility across the base, identifying risk signals and expansion opportunities at scale
• Contribute to the broader CS vision as PB evolves its post-sale engagement model
• Coach and develop the team by providing regular feedback, setting clear expectations, and investing in each team member’s growth
• Foster a healthy, inclusive team culture where team members feel supported, connected, and empowered to do their best work

What You Bring

• 5+ years in Customer Success with 2+ years leading a team — ideally in a PLG or product-led SaaS environment
• You've built scaled or digital CS programs from scratch: lifecycle email campaigns, automated journeys, one-to-many webinars, pooled outreach, or similar
• Strong command of SaaS metrics (GRR, NRR, activation, adoption, churn) and how CS programs move them
• Data-driven and operationally sharp — comfortable with health scores, product usage data, dashboards, and using signal to guide decisions
• Experienced with CS or engagement tooling (e.g., HubSpot, Intercom, ChurnZero, Gainsight, or similar) and able to architect workflows across them
• Excellent cross-functional operator — you influence without authority and keep Product, Marketing, and Support aligned on customer outcomes
• Hands-on leader who coaches with empathy, sets clear expectations, and builds inclusive team culture
• Pragmatic program builder: you'd rather ship something imperfect and iterate than wait for perfect

Compensation & Pay Transparency

At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.

Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.

Anticipated Salary Range (Canada): $95,000 – $120,000/yr CAD

We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.

The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.

What We Offer

Comprehensive Benefits

We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.

Remote-First, Connected Culture
Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.

Wellness and Growth

• Unlimited vacation, built on trust, clear expectations, and real support for taking time off
• Company RRSP program with employer-matched contributions
• Comprehensive health and dental benefits from day 1
• $750 annual Health & Wellness Allowance
• $1,000 annual Learning & Development Allowance to support your growth
• $500 annual Home Office Allowance to set up a productive remote workspace
• Sprout Family: personalized support for family-building and fertility journeys
• Inkblot: confidential, digital mental health support from licensed professionals
• Company-wide holiday closure in December
• Regular virtual company-wide events, lunches, and team socials to stay connected

Position Overview

We're seeking a highly motivated and analytical Senior, Tech Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including security, platform regulatory risks and non-financial metrics. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you!

What You’ll Do

• Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead.
• Spearhead the testing of internal controls using agentic AI systems to identify and mitigate potential threats.
• Partner closely with Engineering, IT, and business teams to integrate our AI automation with internal systems, enabling end-to-end automated assurance workflows.
• Serve as a subject matter expert and champion for the use of AI and automation in risk management.
• Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team.

Who You Might Be

• An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation.
• A subject matter expert with experience supporting SOX and/or security compliance testing in the technology industry, preferably platform companies.
• A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek "what could be" and are driven to build it.
• A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment.

Knowledge, Skills, and Abilities

• Professional certifications such as CISA, CPA, CIA, and/or CISSP preferred
• Controls testing experience, including tech general controls, application controls, key reports, and integrations
• Ability to assess complex processes to identify risks and opportunities for automation
• Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc)
• Critical thinker that can focus on solutions and comfortable with ambiguity
• Familiarity with programming languages (i.e., SQL and Python) preferred, but not required

Position Overview

We're seeking a highly motivated and analytical Senior, Tech Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including security, platform regulatory risks and non-financial metrics. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you!

What You’ll Do

• Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead.
• Spearhead the testing of internal controls using agentic AI systems to identify and mitigate potential threats.
• Partner closely with Engineering, IT, and business teams to integrate our AI automation with internal systems, enabling end-to-end automated assurance workflows.
• Serve as a subject matter expert and champion for the use of AI and automation in risk management.
• Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team.

Who You Might Be

• An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation.
• A subject matter expert with experience supporting SOX and/or security compliance testing in the technology industry, preferably platform companies.
• A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek "what could be" and are driven to build it.
• A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment.

Knowledge, Skills, and Abilities

• Professional certifications such as CISA, CPA, CIA, and/or CISSP preferred
• Controls testing experience, including tech general controls, application controls, key reports, and integrations
• Ability to assess complex processes to identify risks and opportunities for automation
• Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc)
• Critical thinker that can focus on solutions and comfortable with ambiguity
• Familiarity with programming languages (i.e., SQL and Python) preferred, but not required

The PAM Team

Ever wonder how large organizations make sure the right people can access their most critical systems? That's the problem the Okta Privileged Access Management (PAM)  team solves.

Our solution controls who can reach sensitive servers, databases and cloud resources and grants access only when it's needed. It is the security layer between people (and non-human-identities) and the systems they need to do their jobs.

The Staff Backend Engineer Opportunity

We are seeking a world-class Staff Engineer to help us architect and build the high-performance core of our non-human identity platform.

Your work, in close collaboration with our principal engineers and architects, will be the foundation of our strategy for managing privileged access in the modern enterprise. If you are a systems programmer who thrives on influencing the design of high-performance, concurrent, and resilient security software, this is the role for you.

What you’ll be doing 

• Contribute to Core Architecture: Partner with principal engineers and architects to design and implement a low-latency, high-throughput secrets engine for non-human identities
• Solve for Massive Scale: Write highly concurrent, performance-critical code capable of handling millions of machine-to-machine authentication and authorization requests
• Shape Technical Strategy: Play a key role in defining the long-term technical roadmap for scalability and performance, ensuring our platform can meet the demands of the largest enterprises
• Mentor and Elevate: As a senior engineer on the team, you will work with junior engineers to help them advance their SDLC expertise.
• On-Call: Participate in the rotational on-call activities with SRE and product development team

What you’ll bring to the role

• Required Experience:
  • 8+ years of professional software engineering experience, with a heavy focus on backend or systems-level development
  • Bachelor’s or Master’s degree in Computer Science, or equivalent practical experience
• Core Technical Expertise:
  • Deep, hands-on expertise in multi-platform Go development and building high-performance, concurrent applications
  • Experience designing or operating distributed systems
  • Experience with secure systems (authn/authz, encryption, TLS, token handling, PKI, CAs, diagnosing TLS issues)
  • Deep expertise in distributed storage systems, with a focus on replication, backup, and restore, and data management. (Postgres, etc.)
  • Direct experience designing, building, or contributing to a secrets management, service mesh, or machine identity platform
  • Expert-level at ergonomic API design (gRPC/openAPI), and building for reliability at scale
  • Deep knowledge of cloud-native infrastructure

And extra credit if you have experience in any of the following! 

• Experience at a leading Cybersecurity or Infrastructure-as-Code company
• Contributions to open-source projects in the identity, security, or infrastructure space

(P24956_3414025)

#LI-Hybrid 

#BB-1

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Senior TAM, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 8+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts
• Location: 
  • The ideal candidate will reside within 50 miles of our Toronto office. 

#LI-MM1
#LI-Hybrid
P24883

The Mission: Secure Every Identity & Drive New Business

At Okta, we aren’t just managing logins; we’re building the trusted infrastructure that allows the AI era to thrive. Within our expanding Strategic & Key Accounts organization, this role focuses exclusively on our Top 25 Key Accounts by leading bespoke 1:1 and 1:few ABx initiatives.

Our North Star is clear: Drive New Business, Land & Expand, and Elevate Strategic Partner & Executive Engagement. Moving past high-volume, templatized campaigns, we operate with agility and purpose to turn account intelligence into revenue. 

The Tilt: Why This Role is Different

We are seeking a highly proactive Strategic Architect who cares personally about the team's success while thoughtfully challenging the status quo. Instead of waiting for a playbook, expect to write it.

• Driving Signal-Based Strategy: By strategically leveraging intent data and buying stage signals, this role surrounds greenfield accounts and reactivates stalled opportunities. Agility is critical—navigating 1:1 and 1:few activations based on real-time intent ensures our outreach remains timely and relevant.
• Leading with Initiative: We value "force multipliers." Through continuous testing, learning, and scaling, successful candidates proactively analyze program performance to showcase ROI. This requires confidently guiding stakeholders toward high-ROI activities to thoughtfully protect bandwidth for needle-moving initiatives.
• Earning Trust: Serving as a true revenue partner involves building deep, trusting relationships with Field Marketing, Strategic Sales, and focus partners (AWS, GSIs) to seamlessly orchestrate high-value engagements.

Your Impact

• The Architect: Designing and executing bespoke 1:1 ABx playbooks that lead with business value to land net new logos and accelerate cross-sell/upsell opportunities within our Top 25 accounts.
• The Orchestrator: Masterfully integrate high-touch executive events, digital touchpoints, and strategic partner co-marketing into a cohesive journey for complex, multi-stakeholder buying groups.
• The Operator: Defining pre/during/post processes at scale to establish the blueprint for Key Account Growth, all while identifying persona gaps to fill top of the funnel for both Okta and Auth0.
• The Analyst: Monitor the numbers in partnership with the GrowthX team utilizing the revenue martech stack to provide the insights needed to prioritize 1:1 vs 1:few activations, showcase ROI, increase conversion rates, and boost pipe generation within our top tier accounts.

What You Bring to the Table

• Strategic Tenure: 8+ years in ABM, Enterprise Marketing, or Growth roles, bringing a deep understanding of the long game in B2B SaaS.
• Technical Depth: Power user of the modern revenue stack: 6sense, Clay, Salesforce, Marketo, GA4, and Tableau. ITSMA or Demandbase certifications are a plus.
• Influential Leadership: Demonstrated ability to align senior stakeholders and lead cross-functional teams without a formal reporting line.
• Growth Mindset: Thriving in a collaborative environment, excited to solve hard problems together and turn data into in-market programs that deliver measurable outcomes.

The Okta Experience

• Total Rewards: Competitive base + equity + comprehensive health and wellness benefits.
• Connection: Join a global community of over 7,000 employees united by a mission to drive social impact and foster innovation.

#LI-Hybrid

#P10125_3391122

We are looking for a Staff Software Engineer to join our high-caliber Extensibility Engineering team to help us continue to improve our ultra-low latency, secure, and scalable platform for untrusted code execution. In this role, you will have the opportunity to significantly contribute to the foundation of the Customer Identity Ecosystem, realizing a huge impact for our customers and partners.

As a member of Developer Experience - Extensibility, you will: 

• Lead, Design, architect, and document large-scale projects using technologies such as  Node.js, Golang, MongoDB, PostgreSQL, AWS, Azure, and Kubernetes.
• Mentors others by coaching and delegating responsibilities to others. Collaborates with Engineering Manager on buy-in and direction.
• Contribute to improving Auth0's architecture, performance, observability, security controls, and best practices.
• Collaborate with Product and Security teams to define and continually improve Auth0’s Extensibility platform and architecture.
• Participate in our on-call rotations for troubleshooting production issues.

Key Qualifications:

• 8+ years of experience in software development building distributed systems (Node.js and/or Go).
• Strong experience in API-driven applications using REST and/or gRPC.
• Experience with packaging and distributing containerized applications using Docker and Kubernetes.
• Experience with sandboxing untrusted code or tenant isolation (both preferred but not required).
• A high bar for both code quality as well as quality of user experience.
• Proven ability to collaborate with others to drive initiatives forward.

Nice To Haves:

• Frontend application development in React/Angular (or other JavaScript frameworks) is a plus.
• An understanding of evergreen infrastructure and CI/CD best practices

#LI-HYBRID

#LI-SH1
P20120_3431986

In this role, you will be acting as a key architect for AI-driven modernization and serve as the lead for Toronto’s Talent, Development, and Experience (TDE) ecosystem within the global L&D team. You will bridge the gap between local employee experience and global AI enablement, moving our internal processes from manual design to scalable, AI-assisted models. 

This role is critical in moving the organization from manual, program-based learning models to intelligent, scalable, AI-assisted systems of development.

Key Responsibilities

Own the strategy, delivery, and evolution of Toronto's learning and talent experience.

• Lead end-to-end execution of programs for the Toronto site (onboarding, manager development, employee experience).
• Serve as the local extension of the global onboarding strategy, ensuring programs scale effectively while meeting site-specific needs.
• Embed learning into day-to-day workflows to drive sustained behavior change, not one-time participation. 
• Own manager capability programs locally.
• Partner with Workplace and senior leaders to activate the office as a culture and development hub.
• Track engagement, adoption, and business impact at the site level.

Drive AI modernization across design and delivery.

• Help define and operationalize an AI enablement strategy.
• Identify high-friction workflows and redesign them using AI-assisted solutions (e.g., copilots, automation, content generation, knowledge retrieval)
• Source, test, and model AI solutions (LLMs, content automation, workflow enablement).
• Move the organization from AI awareness to measurable adoption.
• Apply AI tools to accelerate learning design, personalization, and program iteration.
• Advise senior leaders on AI-enabled learning innovation.

Act as a Strategic Consulting Partner

• Reframe requests into solution pathways (e.g., workflow redesign, manager enablement, AI augmentation, or targeted learning)
• Facilitate working sessions to help teams identify friction points and redesign how work gets done
• Advise teams and leaders on AI-enabled talent strategies, manager effectiveness, and future-of-work capabilities
• Balance local needs with global priorities, ensuring alignment while advocating for site-specific solutions

This role is ideal for someone who thrives operating across the full spectrum of talent development — one day facilitating a manager workshop, the next designing scalable AI-powered learning solutions that shape the future of how we work.

Relationships

• Partner closely with senior leaders, People Business Partners, and cross-functional stakeholders to ensure learning initiatives directly support business outcomes
• Act as a strategic advisor on AI enablement and manager effectiveness
• Build strong, trust-based partnerships across global teams
• Thrive in a fast-moving, evolving environment with shifting priorities
• Serve as a reliable, proactive communicator, ensuring transparency on timelines, risks, and impact

Education and Experience Requirements

• 5+ years of experience in leadership development, learning strategy, or program management
• Demonstrated experience leading complex, enterprise-wide learning initiatives
• Experience integrating AI tools and technology into learning design and/or workflow enablement strongly preferred
• Strong background in instructional design with a focus on measurable behavior change
• Experience designing and scaling manager development programs (feedback, coaching, performance enablement)
• Organized with exceptional attention to detail
• Strong consulting, communication, and facilitation skills
• Data-driven mindset with the ability to define and measure impact
• Ability to anticipate challenges and proactively drive solutions
• Adaptable and comfortable operating in ambiguity

#LI-MK1

#LI-hybrid

P24904_3378609

The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform Runtime team enables Auth0 engineers to move faster by giving them the foundational infrastructure to deploy and manage their services on AWS and Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come.

We are looking for a Senior Engineer who is passionate about distributed systems, availability, and delivering customer value. Because we build and support the overall Auth0 platform, the ideal candidate is someone who is passionate about low level infrastructure, operations, and not intimidated by cross-organization coordination and collaboration.

You will:

• Serve as the ultimate technical authority and final escalation point for advanced Kubernetes cluster troubleshooting, ensuring the continuous stability and resilience of our foundational infrastructure.
• Define and enforce organization-wide standards and architectural guidelines for Terraform. You will maintain core provider functionality and oversee critical security protocols, including automated credential rotation machinery.
• Develop and maintain application deployment standards, managing Kustomize and built-ins to standardize and streamline deployments across all product teams.
• Orchestrate complex GitOps workflows leveraging ArgoCD and Argo Workflows. You will take full ownership of Environment Lifecycle Management, handling everything from environment creation, synchronization, and user onboarding to failover procedures and safe deletion.
• Architect the Testing Automation Framework to support dynamic environment provisioning and destruction. This will enable advanced quality assurance practices, such as chaos testing, while empowering teams to manage their own test workflows.
• Oversee the Control Plane infrastructure, guaranteeing operational stability and managing essential platform services, including HashiCorp Vault and our fleet of self-hosted GitHub Action Runners.
• Lead the intra-space network architecture, driving the implementation, management, and scaling of our Service Mesh to ensure secure and efficient service-to-service communication.
• Participate in the team's on-call rotation.

You might be a good fit if you:

• Have 5+ years of software development experience, specifically working with infrastructure or platform.
• Are proficient in Golang.
• Have a deep understanding of Kubernetes and containerization.
• Have DevOps experience using cloud-agnostic, cloud-native technologies.
• Demonstrable knowledge of TCP/IP and HTTP fundamentals.
• Have demonstrable expertise managing cloud resources (AWS/Azure) via code, specifically for automated provisioning.
• Have experience managing infrastructure with Terraform at scale.
• Bring a Tier-1 Service mindset: you write code that handles edge cases, network partitions, and partial failures gracefully.
• Tend to deliver work incrementally to get feedback and iterate over solutions.
• Have a passion for working on systems that are highly reliable, maintainable, scalable and secure.
• Bring the right attitude to the team: ownership, accountability, and attention to detail.
• Are comfortable working on a fully-distributed team.
• Have a relentless passion for ownership, accountability, and diving into complexity to deliver highly reliable and performant systems.

Extra Points:

• Significant experience with PostgreSQL for managing complex, relational entity state.
• Experience building custom Kubernetes controllers or extending Terraform providers.
• Familiarity with gRPC for high-performance internal service communication.

#LI-Hybrid

P24752

Awesome tech is made by awesome people, and we’re always looking for new team members who bring energy, passion, commitment, and collaboration. These qualities have made Okta the great company it is today.

So, what do we build exactly? Auth0 is an authentication and authorization platform designed by developers for developers. Basically, we make users' logins safe, secure, and seamless. Our mission is to secure the world’s identities so innovators can innovate, but it’s a big mission that requires a lot of teamwork.

We are looking for a Senior Software Engineer to join our high-caliber Extensibility Engineering team to help us continue to improve our ultra-low latency, secure, and scalable platform for untrusted code execution. In this role, you will have the opportunity to significantly contribute to the foundation of Auth0's Ecosystem, realizing a huge impact for our customers and partners.

As a member of Developer Experience - Extensibility Platform, you will: 

• Design, architect, and document large-scale distributed systems.
• Implement features across different layers of the stack using technologies such as Go, MongoDB, PostgreSQL, AWS, Azure, and Kubernetes.
• Lead team discussions, mentor other engineers to become senior and improve the team’s productivity.
• Contribute to improving Auth0's architecture, performance, observability, security controls, and best practices.
• Collaborate with Product and Security teams to define and continually improve Auth0’s Extensibility platform and architecture.
• Participate in our on-call rotations for troubleshooting production issues.

Key Qualifications:

• 5+ years of experience in software development, building distributed systems using Go.
• Strong experience in API-driven applications using REST and/or gRPC.
• Experience with packaging and distributing containerized applications using Docker and Kubernetes.
• Experience with sandboxing untrusted code or tenant isolation (both preferred but not required).
• A high bar for both code quality as well as quality of user experience.
• Proven ability to collaborate with others to drive initiatives forward.

Nice To Haves:

• Solid hands-on experience with Node.js in building scalable backend services

#LI-HYBRID

#LI-SH1
P-3247_3396333

As a Staff Software Engineer, you will serve as a technical leader and architect for our backend systems. You will be responsible for defining the technical vision of our platform, mentoring senior engineers, and solving complex challenges related to scalability and reliability. Your role is to be a force multiplier, ensuring that our engineering practices and architectures enable teams to deliver high-quality software at a global scale.

What You’ll Do

• Technical Strategy: Define and drive the long-term technical roadmap for Golang-based backend services, ensuring alignment with broader business objectives and platform initiatives.

• Architectural Leadership: Lead the design and evolution of Postgres-backed distributed systems, prioritizing high performance, multi-region reliability, and complex data workflows (CDC).

• Complexity Reduction: Identify systemic redundancies across teams; lead efforts to consolidate tools and services to simplify the developer experience and reduce organizational complexity.

• Operational Excellence: Set the standard for observability and operational health. You will influence the strategy for platform availability and lead initiatives to improve system resilience.

• Cross-Functional Influence: Partner with Product, Infrastructure, and Security leadership to negotiate technical trade-offs and ensure the platform scales efficiently.

• Sponsorship & Mentorship: Actively sponsor the growth of Senior and Mid-level engineers through deep technical guidance, rigorous code reviews, and career-shaping feedback.

• Culture of Excellence: Champion best practices in software design, CI/CD, and automation, fostering a culture of technical rigor and continuous improvement.
  
  

What You’ll Bring

• Professional Depth: 8+ years of software engineering experience, with a track record of leading large-scale initiatives from architectural design to production.

• Golang Mastery: Expert proficiency in Golang and a deep understanding of distributed systems design, concurrency patterns, and performance optimization.

• Data Architecture: Significant experience with Postgres, including advanced schema design, query optimization at scale, and managing high-volume data pipelines.

• Systemic Thinking: Proven ability to design resilient, high-availability services that operate under heavy global load.

• Influence Without Authority: Exceptional ability to drive consensus across multiple engineering teams and influence technical direction through collaboration.

• Communication: Excellence in distilling complex technical concepts into clear, actionable strategies for both technical and non-technical stakeholders.

• Proactive Problem Solving: A history of identifying and resolving ambiguous, high-impact technical debt and architectural bottlenecks.
  
  

Preferred Qualifications

• Distributed Systems: Experience with modern microservices communication patterns and service-oriented architectures.

• Polyglot Awareness: Exposure to other languages such as TypeScript, JavaScript, or Node.js in a service-oriented environment.

• Cloud Infrastructure: Familiarity with container orchestration (e.g., Kubernetes) and deploying/operating services within major cloud providers (AWS or Azure).

• Infrastructure as Code: Experience or familiarity with automating infrastructure deployment and management.
  
  #LI-Hybrid
  P24756_3384767

This Staff Technical Marketing Manager role is a highly strategic, and cross-functional position, where you will help architect our technical narratives for Okta's Workforce products. 

Your mission is to embody our mantra: “Show, don’t tell”.  You will create authoritative, technical content that empowers customers, partners, analysts, and our field teams to successfully design and implement their most complex projects. 

This requires a high degree of technical expertise, strategic vision, and the ability to mentor and scale your impact across the organization.

Job Duties and Responsibilities

• Define, develop, and deploy technical demos as the foundational, high-impact assets of our 'Show, don't tell' strategy.   Supplement these with clear, authoritative content, including white papers and blog posts, to showcase the value of the Okta Platform.
• Serve as a technical subject matter expert for Okta Workforce products and solutions. This includes a deep understanding of how our authentication, authorization, and user management products are built and consumed, and how platform services deliver customization and extensibility.
• Drive strategy with product management to validate complex, multi-product use cases and design and champion reference architectures.
• Maintain a deep, authoritative understanding of the identity and access management technology landscape, using this insight to influence product and marketing strategy.
• Mentor junior technical marketers and field team members, setting a high bar for content quality, clarity, technical accuracy, and strategic alignment.
• Partner strategically with the product marketing team to understand the most complex identity challenges of the world’s largest organizations and how Okta’s solutions solve those problems.
• Lead subject matter expert engagement for strategic events, key analyst briefs, high-priority ISV integrations, product betas, and major launches.

Minimum Knowledge, Skills, and Abilities

• 7+ years of technical / product marketing, product management, or sales engineering experience for an enterprise IaaS or SaaS company or developer platform.
• Advanced capability to build complex, integrated demos that require software development knowledge (such as the use of APIs and Webhooks), 3rd party solutions (such as Salesforce, Slack, Microsoft, Crowdstrike)
• Extensive, proven track record of marketing to a highly technical audience (e.g., developers, architects, security leaders) within large organizations.
• A significant portfolio of high-quality technical marketing content. (Samples are highly encouraged!)
• Proven and deep knowledge of the Identity and Access Management (IAM) industry and technologies - such as OIDC, SAML, and SCIM.
• Experience with AI technologies and tools.
• Demonstrated knowledge of common directory services, such as Active Directory, Azure AD, and LDAP.
• Experience with video and design tools such as Adobe Premiere/After Effects, Camtasia, and Figma.
• Excellent program management skills, with the ability to manage multiple high-priority initiatives in a dynamic environment.

A degree in Computer Science, Engineering, or a related technical field. 

#LI-Hybrid

(P24077_3303203)

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

As a Principal Architect for EPM, you will be a senior member of the technical team that sets the vision and overall design of our software solutions. You will partner closely with product engineering, platform teams, and stakeholders across the Office of the CTO to shape the next generation of our EPM platform. This role sits at the intersection of large-scale cloud architecture, big data systems, and product engineering. You will define architectural direction, drive key technical decisions, and ensure our platform continues to scale securely and efficiently as our customer base and data volumes grow.

What You’ll Do

• Set the technical vision and architectural direction for the EPM platform
• Partner with product engineering teams to design scalable, resilient, cloud-native services
• Drive technical decisions across scalability, resilience, security, and cost optimization
• Document and communicate architectural decisions, trade-offs, and roadmaps to engineering teams, leadership, and cross-functional stakeholders
• Provide input on technology selection and help drive best practices for cloud-native development, observability, and operational excellence
• Help define overall architectural principles, frameworks, and standards that other product teams can adopt
• Contribute to the architecture strategy as it aligns to the EPM and broader platform product roadmap
• Mentor senior engineers and architects, raising the technical bar across the organization

What You’ll Bring

• 10+ years of experience delivering and supporting enterprise-ready cloud-based systems, with at least 3+ years in a Principal, Staff, or Architect-level role
• Deep expertise with at least one major public cloud (AWS, Azure, or GCP) and working familiarity with others
• Hands-on experience architecting big data and analytics platforms, including ingestion, schema design, partitioning, and query performance tuning across technologies such as Elastic, ClickHouse, Databricks, or similar
• Microservices and cloud-native design patterns, including containerization and orchestration (Docker, Kubernetes)
• Solid understanding of modern design patterns and practices such as Infrastructure as Code (Terraform) and CI/CD
• Competency in a core programming language
• Demonstrated experience leading architecture for SaaS platforms at meaningful scale
• Experience with the full lifecycle of development and product release in an agile environment
• You can move fluently between architectural diagrams and a code review
• Strong ability to communicate well with all aspects of the business, from individual engineers to executive stakeholders

Nice To Have

• Event streaming platforms (Kafka) and stream processing (Flink, Spark Streaming)
• Service mesh technologies (Istio) and continuous delivery tooling (ArgoCD)
• Experience designing security and compliance in regulated environments (SOC 2, FedRAMP, ISO 27001)
• Prior experience in privileged access, endpoint security, or the broader cybersecurity domain

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-DF1

Team Description

Ad Safety is a growing team focusing on user safety and advertiser trust by building a robust, automated ecosystem that prioritizes Brand Suitability and Ads Integrity. This is achieved by deploying highly accurate automated ad review systems that vet content before it goes live, coupled with advanced brand safety classifications and controls that give brands granular agency over their ad adjacency along with ensuring Reddit standards are adhered to. By further integrating with trusted third-party verification partners, the platform not only solidifies confidence in its ad effectiveness but also creates a transparent, scalable environment designed to unlock significant revenue growth.

The team is expanding its Fraud counter-measures by consolidating the identification and enforcement of deceptive ads (Malware, Phishing, Scams) and Billing fraud into a centralized platform. Collecting signals across multiple surfaces, in addition to third party vendor integration, will allow for more effective measures to analyze coordinated efforts of bad actors and pre-emptive detection of malignant intent. 

Role Description

Reporting to the Ad Safety Engineering Manager, the person in this role will be the primary technical driver for the new Fraud detection system, working closely with Ad Review, Billing, Policy and other Reddit Safety teams to enhance overall systems. You will drive the long term strategy for the platform, setting measurable goals and taking overall ownership of a critical function in the Ads organization. 

This is a high-agency position for an engineer who can navigate ambiguity and take decisive ownership of the platform's technical direction in collaboration with other engineers, teams, and stakeholders. 

This role acts as both a technically adept deep coder and a force multiplier. It is responsible for working cross-functionally to help establish the long-term technical vision for Fraud Detection, ensuring our systems are highly available and capable of scaling with the marketplace. In this role you will lead large-scale projects through the entire software development lifecycle, from concept through implementation until delivery. 

What You’ll Do

• Steer: Work with the team to select, scope, and drive high-leverage projects that accelerate the development of Fraud Detection to help Reddit achieve its ambitious goals.
• Architect: Help define the 2+ year technical roadmap for the platform, translating complex business needs into a clear strategy for highly available and performant backend services.
• Build: Execute on a strategy to create world-class Fraud Detection systems.
• Amplify: Mentor, coach, and collaborate with other technical contributors, fostering a culture of empathetic technical excellence and proactive problem-solving.
• Collaborate: Work together with a variety of cross-functional teams, including Product Management, Policy and Legal, to ensure Fraud Detection meets the needs of all stakeholders.
• Evolve: Learn and improve technical and non-technical abilities, staying up-to-date on trends and best practices in the Fraud Detection space across the industry.

Qualifications

• Experience: 7+ years of software engineering experience, with a track record of leading large-scale technical projects that require cross-team and cross-functional collaboration.
• Backend Expertise: Strong experience in large-scale distributed systems and developing highly scalable and reliable backend services.
• Technical Ability: Expertise in at least one general-purpose programming language (e.g., Go, Python, Scala, Java, or C++) and ability to grow expertise in Python and Go.
• Leadership: Demonstrated ability to disambiguate complex problems, align stakeholders with different priorities, and aggressively prioritize to execute effectively.
• Communication: Excellent communication skills employed to drive toward consensus, navigate disagreements, and influence decisions across the engineering organization.
• Agency: A bias for action. The ability to identify what needs to be done, take the initiative to make it happen without waiting for direction, and finish the swing.

Preferred Qualifications

• Direct experience as a Tech Lead or in a similar function.
• Previous success as part of an Ads team with a user base in the millions.
• Experience in Ads Fraud, Ad review or Ads Brand Safety
• Proven experience designing, building, and operating scalable platforms.
• Expertise in Python and/or Go.
• Prior experience in Fraud/Malicious actors space
• Proven track record of utilizing LLMs in production systems. 

Benefits: 

• Comprehensive Healthcare Benefits and Income Replacement Programs
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days Off
• Generous paid Parental Leave  
• Paid Volunteer time off

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ABOUT THE ROLE

We are seeking a highly skilled and intellectually curious analyst to shape the future of financial data at Instacart, driving innovation at the intersection of systems, analytics, and business strategy.

In this role, you will architect and deliver data models, pipelines, and reporting infrastructure that empower Finance and Accounting with trusted insights at scale. 

You’ll collaborate across technical and business teams to ensure financial data is accurate, reliable, and compliant, while also advancing large-scale systems initiatives, accelerating the month-end close, and optimizing cloud spend in our AWS environment.

ABOUT THE TEAM

The Financial Data Analytics team is the connective tissue between Finance, Accounting, and Engineering. Our mission is to deliver trusted financial data that is both a foundation for compliance and a catalyst for strategic decision-making. We combine technical depth with financial expertise to build scalable, high-value data solutions—transforming complexity into clarity and empowering leaders to act with confidence.

KEY RESPONSIBILITIES

• Bridge Data & Business Needs – Translate business requirements into scalable data models by asking the right questions, digging into details, and mining insights that create measurable impact.
• Own Data Initiatives End-to-End – Take ambiguous ideas and transform them into well-defined, high-impact projects with clear deliverables.
• Build Decision-Making Tools – Design and automate dashboards, models, and reporting systems that surface clear insights and guide long-term growth strategies.
• Support Revenue Accounting – Build and maintain data products (dashboards, reports, analyses) that underpin the Revenue Accounting organization, including embedding revenue recognition logic into robust financial data models.
• Ensure Compliance & Governance – Apply compliance-first design principles to support SOX, audit readiness, and enforce data governance standards.
• Maintain Data Integrity – Implement validation, monitoring, and reconciliation frameworks to ensure accuracy, consistency, and reliability across financial datasets.
• Drive Continuous Improvement – Proactively identify opportunities for process optimization, automation, and system enhancement, unlocking efficiency across Finance and Accounting.
• Leverage AI & Next-Generation Analytics – Harness cutting-edge AI technologies (e.g., Claude, Cursor, Python ML libraries, Copilot) to reimagine how financial data is modeled, automated, and delivered—accelerating insights, scaling workflows, and shaping the future of financial analytics.

ABOUT YOU

Minimum Qualifications

• Bachelor’s degree in a related field
• 5+ years (7+ preferred) of experience in data analytics or analytics engineering roles
• Strong SQL and cloud data fundamentals, with hands-on experience in Snowflake, dbt, and BI tools (Mode, Looker, Tableau, etc.)
• Experience building and supporting complex data pipelines with emphasis on accuracy, compliance, and traceability
• Familiarity with financial data structures, accounting processes, and enterprise systems (e.g., Oracle, Workday, Salesforce, Adaptive)
• Strong communication skills with the ability to engage effectively across technical and non-technical teams

Preferred Qualifications

• Public company experience with exposure to SOX compliance
• Background in high-growth technology environments
• Experience implementing large-scale financial or operational systems (ERP, enterprise data platforms, etc.)
• Project management experience a plus
• Demonstrated ability to support Finance and Accounting teams with scalable data solutions
• Cloud cost management experience, ideally in an AWS environment
• Familiarity with AI/ML applications in data analytics (e.g., natural language SQL tools, forecasting models, anomaly detection frameworks)

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