Innovation is at the heart of what we do. At Implicit, natural language processing, machine learning, and data are at the core of our work. 

We are looking for a Senior DevOps Engineer to join our team in Cairo. As an engineer at Implicit, you will work closely with our data science and product teams to build the next-generation AI summarization platforms.

As a Senior DevOps Engineer, you will: 

• Design, build, and maintain scalable, highly available cloud infrastructure on AWS
• Partner with product and sales teams to define and implement SLIs, SLOs, and SLAs
• Identify and lead initiatives that drive significant cost savings or revenue impact
• Implement and manage Infrastructure as Code using Kubernetes, Helm, and Terraform
• Own and maintain data stores, including capacity planning, monitoring, scaling, clustering, and backup/restore strategies
• Continuously improve monitoring and alerting systems to proactively prevent incidents
• Lead incident response efforts and conduct blameless postmortems to drive continuous improvement
• Build and maintain robust CI/CD pipelines to enable reliable and frequent deployments
• Improve system reliability, performance, and cost efficiency through automation and observability
• Develop and maintain infrastructure automation tooling using modern scripting and programming practices
• Collaborate closely with engineering teams to improve system design, deployment processes, and operational excellence
• Implement and enforce security best practices across infrastructure and services
• Support compliance initiatives, including SOC 2 Type II readiness and audit processes

Qualifications:

• 4+ years of hands-on industry experience in SRE, DevOps, or related roles
• Strong experience with AWS services, including:
  EKS, RDS Aurora, ECR, CloudWatch, IAM, VPC, Route 53, Certificate Manager, Secrets Manager, and CloudTrail
• Solid experience with containerization and orchestration (Docker and Kubernetes)
• Proficiency in Linux and shell scripting for automation
• Strong programming/scripting skills in Python and Bash
• Experience with CI/CD systems (Git-based workflows, CircleCI or similar tools)
• Hands-on experience with Helm charts, including templating and multi-environment deployments
• Strong understanding of networking fundamentals (HTTP, DNS, TLS/SSL) and troubleshooting
• Experience with AWS security best practices (IAM policy design, encryption, VPC isolation, auditing)
• Strong verbal and written communication skills in English

Preferred qualifications, you have experience in:

• Experience with Karpenter for just-in-time provisioning and cost optimization
• Familiarity with SOC 2 Type II compliance frameworks and audit processes
• Experience with service mesh technologies such as Istio (traffic management, mTLS)
• Experience with Infrastructure as Code tools such as Terraform

What we offer:

• Competitive compensation packages
• Highest tier social and health insurance
• Flexible and open vacation policy
• Flexible working hours
• Certification and learning budget

Our interview process is as follows: 

1. A screening call (30 mins).
2. 1-2 technical interviews with a member of the Reliability Engineering team (60 mins).
3. Culture interview (60 mins).
4. 3 reference calls. 
5. Final meeting with our VP of Engineering or CTO (60 mins).

All interviews are conducted using Zoom Video. We make sure to respond to every application whatever the decision is. 

Join Implicit and come work with some of the world’s most talented data scientists, engineers, and thought leaders.

If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.

We are looking for a driven and capable Senior Accountant to support us with managing and maintaining financial records, preparing statements, balance sheets and reports, analyzing financial information, ensuring compliance with regulations and laws, and supporting the overall financial operations.

We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world together.

RESPONSIBILITIES

• Cash Flow: Prepare and manage monthly cash flow statements to ensure accurate and timely reporting
• Balance Sheet: Compile and analyze monthly balance sheet statements to reflect the company’s financial position
• Income Statement: Generate monthly income statements to track revenue and expenses, ensuring accuracy and compliance with accounting standards
• General Ledger: Maintain and reconcile the general ledger, ensuring all financial transactions are accurately recorded
• Accounts Payable: Manage the accounts payable process, including invoice processing, payment scheduling, and vendor reconciliation
• Accounts Receivable: Oversee the accounts receivable process, ensuring timely invoicing and collection of payments from different stakeholders
• Financial Reporting: Prepare and present financial reports to management, providing insights and recommendations based on financial data
• Compliance: Ensure all financial practices are in compliance with legal regulations and company policies
• Coordinate and assist with internal and external audits
• Record day-to-day financial transactions, complete the posting process, and perform periodic checks of the process
• Monitor office expenses and tally, and enter cash receipts
• Reconcile accounts and prepare bank deposits
• Develop and maintain a well-organized filing system to ensure accurate financial records

QUALIFICATIONS

Required Qualifications

• Bachelor’s degree in Commerce, English Section
• 3 to 5 years of similar experience
• Fluency in English is a must
• Proficiency in preparing Cash Flow, Balance Sheet, and Income Statements
• Strong knowledge of General Ledger, Accounts Payable, and Accounts Receivable processes
• Excellent analytical and problem-solving skills
• Proficiency in accounting software and MS Office Suite (especially Excel)
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills

POSITION DETAILS

• Location (Office-based):  Heliopolis, Cairo, Egypt
• Position: Senior Accountant
• Position Classification: Salary-based full-time hours

PRODUCTIVITY TOOLS

• Microsoft Office
• Microsoft 365

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

About the role

We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. This role will be based in our Cairo office and will be an onsite role.

Your Responsibilities

1. Strategy & Governance

• Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards.
• Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support).
• Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs.

2. Team Management

• Lead a team of quality specialists and auditors.
• Define team capacity models and performance scorecards.
• Embed regular calibration sessions with Ops, Training, and Product.

3. Framework & Tools

• Lead the implementation or optimization of the quality management system.
• Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business.
• Collaborate with BI to build quality dashboards.

4. Insights & Continuous Improvement

• Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps.
• Translate quality findings into training needs, content updates, process changes, and product feedback.
• Present weekly/monthly findings in WBRs and QBRs with action plans.

5. Stakeholder Collaboration

• Partner with Training, Content, Product, Operations, and Operational Excellence teams to resolve root causes.
• Drive cross-functional alignment on remediation plans for systemic quality defects.
• Support new initiatives with tailored QA tracking

Your Expertise

Experience

• 5+ years in customer experience quality management, preferably in fintech or tech support environments.
• Proven track record of designing and scaling QA programs, including calibration and performance insights.
• Experience leading teams across multiple geographies or third-party vendors.
• Exposure to COPC, ISO 9001, or other quality management standards is preferred
• Experience working with Zendesk, Genesys, Tableau, and Quality Management Systems.

Skills

• Deep knowledge of QA tools, contact center metrics, and audit methodologies.
• Strong analytical and storytelling capabilities; able to turn raw QA data into business insights.
• Excellent communication, stakeholder influence, and change management skills.
• Advanced English in both written and verbal communication.

Mindset

• Obsessed with operational excellence and customer outcomes.
• A problem-solver who challenges the status quo and leads with data.
• Builder mentality, you don’t wait for frameworks, you create them

About us 

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

Your role

We are seeking an experienced and dynamic Collection Team Lead to manager our internal tele-calling collection team. In this role, you will be responsible for overseeing a team of more than five collectors, creating strategies for collection calling, ensuring daily targets are met, maintaining high standards of compliance and call quality, and driving performance improvements. You must bring previous experience in managing tele-calling or collections teams, with a proven track record of delivering results in high-pressure, target -driven environments. 

Your responsibilities

• Lead and manage a team of internal tele-callers focused on debt collections
• Define agent efficiency KPIs to monitor day to day performance
• Monitor daily team performance against defined KPIs and collection targets
• Conduct regular team huddles, one-on-one reviews, and performance appraisals
• Ensure adherence to regulatory compliance and internal quality standards in all collection activities.
• Provide training and development support to team members to improve productivity and call quality.
• Handle escalations and support resolution of complex customer interactions.
• Generate daily, weekly, and monthly performance and productivity reports.
• Collaborate with internal stakeholders to streamline collection workflows and system improvements.
• Do comparative analysis with industry best practices and suggest improvements in Tamara collection process.

Your expertise

• Minimum 3–5 years of experience in a tele-calling or collections environment.
• At least 1–2 years of proven experience managing a collections or tele-calling team
• Strong leadership and team management skills.
• Proficiency in MS EXCEL and or collection CRM systems.
• Excellent communication and interpersonal skills.
• Strong analytical mindset and results-driven approach.
• Fluency in Arabic and English is preferred.

All qualified candidates are encouraged to apply!

What You will do (Responsibilities) :

• Build, test, and deploy AI agents across Finance, Credit, Procurement, and Operations.
• Convert business workflows into production-grade models and automated pipelines.
• Integrate LLMs with internal systems and data sources.
• Work with Product and Engineering to deliver measurable efficiency gains, accuracy improvements, and adoption.
• Maintain model quality, observability, and versioning.
• Ensure compliance with PDPL and internal security standards.

Who You are (Qualifications) : 

* Strong Python
* Experience with LLMs and vector stores
* Experience with model evaluation, fine-tuning, and prompt engineering
* Building and deploying AI services on cloud platforms
* Strong data skills
* Knowledge of workflow automation
* API design and integration
* Understanding of security, PDPL, and responsible AI handling
* Python, FastAPI, LangChain, Vertex AI or OpenAI APIs, Pinecone or equivalent vector DB, PostgreSQL, GitHub, Docker, Terraform, n8n or similar workflow tools, basic GCP or AWS services for deployment and monitoring

What we offer:

• Great opportunity to be part of a start-up with a lot of responsibility and independence early on and where you will have an impact on the entire business
• Attractive compensation package
• Access to tools helping with your learning and development
• Product first mindset
• The best idea wins; we are all ears when it comes to ways to do things better
• Exciting stock options 

Who we’re looking for: As a TV Producer at VML, you will be a creative and strategic thinker with a deep understanding of the end-to-end television production process.
This role demands a strong ability to develop compelling content ideas and narratives, coupled with expert skills in budgeting, scheduling, and managing all aspects of TV production. You will be responsible for bringing creative concepts to life, ensuring projects are delivered on time, within budget, and to the highest quality standards, all while strategically aligning content with overall marketing objectives for our diverse client portfolio.

What you’ll be doing:

• Lead and manage all aspects of TV commercials, branded content, and other television-related projects from pre-production through post-production, ensuring projects are delivered on time and within budget, managing multiple projects simultaneously.
• Develop and manage detailed production schedules, comprehensive budgets, and robust production plans, utilizing industry-standard software and best practices.
• Secure necessary permits, releases, and insurance for all productions, ensuring strict compliance with all legal and regulatory requirements.
• Manage crew and vendor relationships, including sourcing, vetting, hiring, negotiating rates, and overseeing contracts.
• Collaborate effectively with internal creative teams, account teams, and clients to ensure alignment on creative vision, project goals, and timelines.
• Proactively identify and troubleshoot potential production challenges (e.g., location issues, talent availability, weather delays) and implement creative and effective solutions.
• Manage location scouting and logistics, ensuring a smooth and efficient on-set experience.
• Oversee all post-production activities, including editing, color correction, sound design, and visual effects, ensuring all deliverables meet technical specifications for television broadcast.
• Possess a strong understanding of storytelling and visual aesthetics for television, with a keen eye for detail and a passion for creating compelling content.
• Contribute to creative brainstorms and provide expert production and content expertise during the creative development process, offering insights on feasibility, cost-effectiveness, and potential challenges.
• Oversee all aspects of physical production, including casting, set design, wardrobe, and equipment rentals, ensuring adherence to the creative brief and brand guidelines.
• Develop and manage production budgets, accurately estimating costs and tracking expenses, utilizing tools like Movie Magic Budgeting.
• Negotiate competitive rates with vendors and crew members, leveraging industry knowledge and relationships to secure the best possible value.
• Identify cost-saving opportunities without compromising quality, exploring alternative solutions and streamlining processes.
• Manage petty cash and reconcile expenses accurately.
• Communicate effectively with internal and external stakeholders, providing regular updates on project progress, budget status, and potential challenges.
• Foster strong working relationships with clients, vendors, and colleagues, building trust and ensuring a collaborative and positive working environment.
• Demonstrate excellent presentation and communication skills, effectively conveying ideas and information to diverse audiences.
• Act as a liaison between the creative team, account team, and client, ensuring clear communication and alignment throughout the production process.
• Oversee all aspects of audio production, including recording, mixing, and mastering, ensuring high-quality audio for all video projects.
• Collaborate with sound designers and audio engineers, leveraging a deep understanding of audio recording techniques, microphone placement, and sound design principles.

What you’ll need:

• Bachelor's degree in Film, Television Production, Communications, Writing, or a related field.
• 5+ years of progressive experience as a TV Production & Content Producer in an agency or production company setting.
• Proven track record of successfully managing all aspects of TV commercial production and branded content creation, including significant experience with audio production and post-production.
• Strong understanding of production workflows, industry best practices, and emerging technologies (e.g., virtual production, remote workflows), with a particular focus on audio technologies and techniques.
• Excellent project management, organizational, and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Exceptional communication, interpersonal, and negotiation skills, with the ability to build rapport and influence stakeholders at all levels.
• Ability to work independently and as part of a team, demonstrating initiative and a proactive approach to problem-solving.
• Strong attention to detail and unwavering commitment to delivering high-quality work that meets or exceeds client expectations.
• Proficiency in industry-standard production software (e.g., Movie Magic Budgeting, editing suites).
• Knowledge of various camera formats and post-production workflows.
• Familiarity with music licensing and copyright laws.
• Experience working with voice-over talent and recording studios.
• Ability to create and manage audio budgets, with a strong ear for detail to identify and resolve audio issues.
• Ability to collaborate effectively with composers, sound designers, and audio engineers.
• Experience working with celebrity talent and a strong network of freelance crew members.

Additional Competencies:

• TV Production Management
• Content Storytelling & Aesthetics
• Budgeting & Financial Acumen
• Audio Production Expertise
• Project Leadership
• Negotiation & Vendor Management
• Problem Solving & Troubleshooting
• Cross-functional Collaboration
• Compliance & Risk Management

What You will do (Responsibilities) :

• Lead end-to-end ML development across BRKZ. Build and deploy production models, LLM agents, and data-driven workflows that improve accuracy and cut manual work across Finance, Credit, Procurement, and Operations.
• Scope problems with Product and Ops, size impact, and turn workflows into measurable gains.
• Cover full-stack ML engineering and applied data science: data analysis, feature engineering, modelling, evaluation, and monitoring.
• Own model lifecycle, reliability, and PDPL compliance. 
• Guide standards for data quality and ML practices. Mentor ML and AI engineers.

Who You are (Qualifications) : 

* Expert Python and ML engineering.

* 5 to 8 years in ML engineering or applied AI with delivery in production environments
* Strong with LLMs, embeddings, RAG, and classical ML models.
* Skilled in data analysis, feature engineering, and evaluation.
* Experience building and scaling pipelines.
* Strong cloud deployment background.
* Able to quantify business impact and guide decisions.
* Strong communication and mentoring ability.
* Python, FastAPI, LangChain, Vertex AI or OpenAI APIs, TensorFlow or PyTorch, Scikit-learn, Pinecone or equivalent vector DB, Airflow or Prefect, GitHub, Docker, Terraform, PostgreSQL, BigQuery, n8n or similar workflow tools.

What we offer:

• Great opportunity to be part of a start-up with a lot of responsibility and independence early on and where you will have an impact on the entire business
• Attractive compensation package
• Access to tools helping with your learning and development
• Product first mindset
• The best idea wins; we are all ears when it comes to ways to do things better
• Exciting stock options