How you'll help us achieve it

We’re looking for a Facilities Officer who loves getting into the details to effectively get things done. You will oversee and maintain Wave's buildings, operational areas, parking areas, and specialized equipment. You will also be required to coordinate with third-party service providers that Wave uses to maintain its property.

In this role, you'll; 

• Maintain clean, tidy, and well-organized office environments.
• Ensure general upkeep of facilities, buildings, and equipment.
• Manage room bookings for meetings and training sessions.
• Support office efficiency through layout planning, equipment procurement, moves, expansions, or reconfigurations. 
• Coordinate and track maintenance work orders.
• Supervise a team of contractors (cleaning, landscaping, painting, repairs).
• Address building, connectivity, and maintenance issues in offices and housing.
• Conduct regular inspections of facilities and grounds.
• Make sure assets and buildings comply with local regulations and safety standards.
• Follow up on utility bill payments (electricity, water, internet, etc.).
• Be in charge of managing inventories and vendor relationships.
• Guarantee service continuity and cost control.
• Take care of arranging international travel.
• Organize internal events, meetings, and office lunches.
• Bring your support to the HR & Facilities Lead on all facility-related logistics.
• Oversee the company vehicle fleet and fuel consumption.

Key details

• Location: You'll work from our office in Ouagadougou.
• Work authorization in Burkina Faso is required.
• This is a permanent position.
• Our salaries are competitive and calculated using a transparent formula. 
• We offer generous health insurance for yourself and your dependents.
• We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
• We help you live your fullest life now! We subsidize gym memberships and fitness classes.
• Airtime reimbursement.
• Free food and a beautiful office space.

Requirements

• 3+ years of experience in Facilities, Office Management or in a similar position.
• A Degree or Diploma in business administration or a related field.
• Fluency in English, French, and local languages.
• Knowledge of basic accounting and finance principles.
• Expertise in working with diverse stakeholders to achieve complex and challenging objectives.
• Excellent verbal and written communication skills.
• Strong organizational and leadership skills.
• Good data analysis skills. 

You might be a good fit if you

• Demonstrate tenacity and a willingness to go the distance to get something done.
• Are well-versed in technical/engineering operations and facilities management best practices.
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
• Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.
• Are analytical in your approach to problems.
• Are excessively detail-oriented and seek to achieve excellence in everything you do.
• Have developed processes and training with minimal guidance and have implemented them in an office environment.
• Are a diplomatic team player who can also work autonomously.

About Sand

Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide.

We’re pioneers of meaningful AI: our solutions go far beyond chatbots. We are using data and AI to solve the world’s biggest issues in telecommunications, sustainable water management, energy, healthcare, climate change, smart cities, and other areas that have a real impact on the world. For example, our AI systems help to manage the water supply for the entire city of London. We created the AI algorithms that enabled the 7th largest telecommunications company in the world to plan its network in 300 cities in record time. And we built a digital healthcare system that enables 30m people in a country to get world-class healthcare despite a shortage of doctors.

We’ve grown our revenues by over 500% in the last 12 months while winning prestigious scientific and industry awards for our cutting-edge technology. Our success is supported by about 300 engineers and scientists working across Africa, Europe, the UK, and the US. 

About the role

Sand is expanding across Africa and beyond, partnering with governments and public sector officials to deliver transformative AI and data solutions. Our flagship healthcare initiative - the Health Operating System (HOS) - is already live. In Rwanda, hundreds of clinics have already been digitized, transforming rural facilities into next-generation health centers that are redefining care in Africa. Sand’s groundbreaking HOS data products, and clinical systems to drive better outcomes - from maternal health to chronic disease management - are already reaching more than 1 million patients. Designed for digital empowerment, the HOS equips thousands of frontline health workers with the tools and support they need to magnify their impact and strengthen community health.

Now, we are scaling rapidly. By the end of 2025, our HOS will be operational in 10 countries, and by 2026, we plan to expand even further across the continent. This is not an idea — it’s already happening, and the momentum is accelerating. But healthcare is only one example; Sand is growing in various industries, namely water, energy, and telecommunications.

As an in-country Forward Deployed Engineer, you will be responsible for the end-to-end deployment, integration, and performance of Sand’s technology systems across healthcare, water, energy, or telecommunications. This includes ensuring seamless data capture, exchange, and governance between government systems and Sand’s platforms.

This role is both strategic and hands-on - requiring a strong technical foundation, excellent problem-solving skills, and the ability to translate system performance into real-world healthcare impact. Beyond deployment, you will play a key role in engaging with ministries and IT teams to ensure access to systems, alignment on data-sharing agreements, and adherence to national data standards. Your understanding of data management processes - from data capture workflows to interoperability and quality assurance - will be crucial to enabling reliable reporting, analytics, and decision-making at national scale.

Specific Responsibilities

• System Deployment: Hands-on technical implementation and rollout of Sand’s solutions in-country.
• Integration Management: Ensure interoperability with existing systems and technologies.
• Technical Leadership: Build and mentor local technical teams to manage and maintain Sand’s platforms.
• Data Partnership Facilitation: Act as the primary technical counterpart to secure system access, enable data capture and sharing, and establish sustainable governance frameworks.
• Data Awareness: Flag any anomalies or risks to the central engineering and data teams for resolution
• Quality Assurance: Monitor and troubleshoot technical issues, ensuring uptime and reliability.
• Collaboration: Work closely with the engagement, product, solutions and engineering teams and government counterparts to align technical requirements with implementation needs.

Requirements - Essential

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field.
• 5+ years’ experience in system deployment, IT project management, or technical leadership.
• Strong knowledge of system integration, networking, and troubleshooting.
• Awareness of data management principles - able to identify data capture issues, understand data flows, and escalate concerns appropriately.
• Experience engaging with ministries or public-sector teams to coordinate system access, data-sharing agreements, and integration requirements.
• Proven experience leading local technical teams and capacity-building efforts.
• Excellent problem-solving, communication, and documentation skills.
• Language: Fluent in French with professional working ability in English (for French-speaking countries).

Requirements - Additional

• Experience in health informatics or digital health projects.
• Familiarity with open-source health platforms (e.g., DHIS2, OpenMRS).
• Comfort working with data dictionaries, reporting requirements, and identifying common data quality issues during deployment.
• Knowledge of data security, privacy, and interoperability standards in healthcare.
• Advanced degree or certifications in technical leadership or systems engineering.

Work Environment

This is a hybrid role with significant in-person requirements. While some responsibilities can be performed remotely, the role demands regular presence on the ground to build relationships, oversee implementation, and liaise with local stakeholders. At the same time, given the high degree of virtual collaboration with colleagues and partners across multiple geographies, the successful candidate must be highly self-driven, comfortable working in small in-person teams while contributing to larger efforts virtually, and disciplined in using online collaboration tools and video conferencing to maintain constant communication.