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Critically, this role sits at the intersection of data, AI, and people. The ideal candidate will be as comfortable enabling a frontline sales rep to understand and act on a dashboard as they are presenting strategic insight to a C-suite audience. They will also be a confident and curious adopter of large language model (LLM) tools — using AI to accelerate their own analytical workflow and helping the wider business do the same.
Key Responsibilities
- Business Analysis & Stakeholder Partnership
- Act as the primary analytics partner to senior commercial stakeholders across Sales, Marketing, Customer Success, and Revenue Operations.
- Apply strong business analysis discipline — translating ambiguous business questions into well-scoped requirements, clear success criteria, and structured analytical briefs before any build begins.
- Proactively surface insights, trends, risks, and opportunities that inform decision-making at leadership level.
- Support strategic initiatives such as CRM consolidation, demand intelligence optimization, territory and book-of-business changes, and forecasting improvements.
- Own end-to-end project management of analytics deliverables — from requirements gathering and prioritization through to delivery, adoption, and iteration — ensuring stakeholders are informed and timelines are met
- Communication, Enablement & Influence
- Demonstrate exceptionally strong communication skills across all levels of the organisation — from crafting executive narratives for senior leadership forums to running hands-on enablement sessions for managers and frontline sales representatives.
- Translate complex data, AI outputs, and analytical findings into plain-language stories that drive clarity, confidence, and action.
- Design and deliver enablement programmes that help managers and reps understand, trust, and act on dashboards, KPIs, and AI-generated insights — building genuine data literacy across the Revenue Organisation rather than dependency on the BI team.
- Champion clear, consistent communication of what metrics mean, how they are calculated, and why they matter — removing ambiguity at every level.
- Influence without authority; build credibility with senior stakeholders through the quality of insight and the integrity of the underlying data.
- Analytics, Reporting & Insight
- Own the design and delivery of executive-level dashboards and self-service reporting, primarily using Power BI.
- Ensure consistent definitions and calculations for revenue KPIs, North Star metrics, and commercial performance indicators.
- Conduct deep-dive analyses to diagnose performance issues and recommend actionable next steps.
- Write and optimise advanced SQL queries to extract, transform, and validate data across our Databricks data warehouse and connected source systems.
- Leverage Databricks as the central analytical platform — working within notebooks, SQL warehouses, and the broader Lakehouse environment to build reliable, scalable analytical outputs.
- AI & LLM Integration
- Be a power user and internal advocate of LLM-based tools, including Microsoft Copilot and Anthropic Claude (including Claude Code), using them to accelerate analysis, generate and review SQL, draft communications, and surface insight more efficiently.
- Help define and create LLM agents for the Go To Market organisation – connecting context to frontline AI tools such as MS Copilot and Salesloft.
- Proactively identify opportunities to embed LLM and AI capabilities into BI workflows, dashboards, and analytical processes — raising the ceiling of what the team can deliver.
- Work with the Senior Manager of BI to evaluate and scale AI-assisted analytics approaches across the team, including the use of Databricks' native LLM and AI capabilities.
- Help commercial stakeholders and frontline teams understand and appropriately trust AI-generated outputs — building confidence in AI tools through clear explanation, demonstration, and enablement.
- Data Modelling & Quality
- Partner with Data Analytics Engineers to define analytical data models that support revenue, pipeline, customer lifecycle, and performance reporting.
- Validate data accuracy and integrity across the analytics layer, proactively identifying and resolving issues before they impact decision-making.
- Contribute to data governance standards, metric documentation, and reporting best practices.
- Technology & Tooling Context
-
- The Lead Business Analyst will work within a modern BI and revenue intelligence stack, including:
- Layer Tools
- Data Warehouse & Analytics Databricks (central data warehouse with LLM capabilities)
- BI & Visualisation Power BI
- AI & LLM Tooling Microsoft Copilot, Anthropic Claude, Claude Code, Databrick Genie, Databricks hosted LLM models
- Core Commercial Systems Salesforce (multiple instance), PlanHat, &
- Revenue & Demand
- Intelligence Clay
- Sales Enablement &
- Engagement Salesloft (including AI and conversational intelligence) & HighSpot
- A strong understanding of how these systems connect — and how data flows end-to-end from source systems to executive dashboards and frontline tools — is essential.
-
- Required Experience & Skills
-
- 8+ years of experience in a Business Analysis, Analytics, or BI within a SaaS or technology-driven organisation.
- Experience supporting RevOps, Sales Operations, or Commercial Analytics teams.
- Advanced SQL skills — comfortable writing complex queries, debugging data issues, and working directly within a cloud data warehouse environment; Databricks experience strongly preferred.
- Strong business analysis capability — proven ability to scope, structure, and document analytical requirements with rigour before moving into delivery.
- Proven project management skills — able to manage multiple concurrent workstreams, set and meet deadlines, and maintain clear stakeholder communication throughout.
- Exceptionally strong communication skills — a natural and compelling communicator in written and verbal form, equally effective presenting strategy to a VP as running a training session for a team of account executives.
- Demonstrated experience designing and delivering stakeholder enablement on data, dashboards, or analytics tooling — not just building outputs, but ensuring they are understood and adopted.
- Proven experience delivering executive-ready dashboards and self-service reporting (Power BI preferred).
- Strong commercial and revenue-focused business acumen.
- Active and confident user of LLM tools such as Microsoft Copilot or Anthropic Claude in a professional analytical context.
- Preferred Experience
-
- Hands-on experience with Databricks — including SQL warehouses, notebooks, and the Lakehouse architecture.
- Experience using Claude Code or similar AI coding assistants to accelerate SQL development, data validation, or analytical scripting.
- Familiarity with CRM and GTM analytics — Salesforce, pipeline reporting, forecasting, MEDDPICC, territory models.
- Hands-on Experience with Clay
- Ideally experience with Python (e.g. connecting to APIs)
- Exposure to building or scaling data literacy programmes within a commercial organisation.
- What Success Looks Like
- Leaders trust the dashboards and insights/recommendations produced and use them to run the business with confidence.
- Managers and frontline reps understand and act on data, insights, and AI outputs — because this role has invested in enabling them, not just building for them.
- KPIs and metrics are clearly defined, consistently applied, and widely adopted across the organisation.
- LLM and AI tools are meaningfully embedded into BI workflows, improving speed, quality, and reach of analytical output.
- The BI team is seen as a strategic partner — not just a reporting function.
- Data quality issues are proactively identified and resolved before impacting decision-making.
- Projects are delivered on time, with clear communication and minimal surprises for stakeholders.
Ready to apply?
Apply to Cision
CRM Manager - Acquisition
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.
WHAT WE ARE LOOKING FOR:
We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.
As a CRM Manager you’ll be:
- You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
- You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide.
- Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
- Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
- Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
- Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
- Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
- Stay up to date on CRM and customer acquisition trends, tools, and best practices.
- Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
- Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
- Continuously look for optimisations and new ideas to develop engagement marketing opportunities.
What makes you a great fit:
- Fluency in English is essential for this role.
- You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
- You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
- You’ve got a great hands on skill set for automation, personalisation across multiple platforms.
- You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
- You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
- You have experience in segmentation and targeting.
- You have excellent communication skills – you can build campaigns and relationships, coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
- You are well organised with a passion for speed and efficiency.
- You love to take the initiative and are comfortable taking measured risks.
- You love a big challenge - especially for your targets.
- You use data and evidence above your opinion.
- You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
- You have A/B and MVT testing experience.
- You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
- You have the ability to handle multiple projects and adapt to changing priorities.
- You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
- You may have worked in Financial Services, start-ups, finance services or tech space.
- You have a curious nature, good organizational skills and impeccable attention to detail.
WHAT YOU’LL GET IN RETURN:
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Sabbatical Leave
- Share options
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideStaff Software Engineer, Agentic Platform
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.
We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.
AS A STAFF ENGINEER YOU WILL BE:
- Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
- Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
- Work with product, data, platform, and security teams to productionise shared AI capabilities
- Design services that are reliable, secure, observable, and easy for other teams to adopt
- Help shape reusable engineering patterns for AI-enabled workflows
WHAT WE ARE LOOKING FOR:
- Strong backend or platform engineering experience in production environments.
- Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
- Experience integrating internal and third-party platforms.
- Comfort working in ambiguity and turning emerging needs into robust platform components.
- Strong focus on quality, reliability, and developer usability.
- Experience with AI infrastructure or orchestration is helpful, but not essential.
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
OUR TECH STACK:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN:
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
- Remote first
- 25 days of paid annual leave
- 3 paid days off for volunteering or L&D activities
- Private Health Insurance
- Mental Health Support Platform
- FitPass
- Family and friendly leave (according to statutory)
- Personal L&D budget
- Share Options
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideStaff Software Engineer, Agentic Platform
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.
We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.
AS A STAFF ENGINEER YOU WILL BE:
- Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
- Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
- Work with product, data, platform, and security teams to productionise shared AI capabilities
- Design services that are reliable, secure, observable, and easy for other teams to adopt
- Help shape reusable engineering patterns for AI-enabled workflows
WHAT WE ARE LOOKING FOR:
- Strong backend or platform engineering experience in production environments.
- Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
- Experience integrating internal and third-party platforms.
- Comfort working in ambiguity and turning emerging needs into robust platform components.
- Strong focus on quality, reliability, and developer usability.
- Experience with AI infrastructure or orchestration is helpful, but not essential.
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
OUR TECH STACK:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN
- The gross monthly salary for this position ranges from 7400€ to 11560€, depending on your skills, and experience.
- Private Health Insurance
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Parental Leave days
- Family-Friendly Leave
- Personal L&D budget in the amount of 500 EUR per year
- Mental wellbeing platform Plumm
- WFH equipment allowance
- Sabbatical Leave
- Share options
- Team Events
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideStaff Software Engineer, Agentic Platform
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.
We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.
AS A STAFF ENGINEER YOU WILL:
- Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
- Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
- Work with product, data, platform, and security teams to productionise shared AI capabilities
- Design services that are reliable, secure, observable, and easy for other teams to adopt
- Help shape reusable engineering patterns for AI-enabled workflows
WHAT WE ARE LOOKING FOR:
- Strong backend or platform engineering experience in production environments.
- Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
- Experience integrating internal and third-party platforms.
- Comfort working in ambiguity and turning emerging needs into robust platform components.
- Strong focus on quality, reliability, and developer usability.
- Experience with AI infrastructure or orchestration is helpful, but not essential.
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
OUR TECH STACK:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
WHAT YOU'LL GET IN RETURN
- Flexible working options
- Group Life Insurance
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 25 days holiday with the ability to buy extra days
- 3 days for L&D or volunteering time off per year
- We invest in your development with a £1,000 professional L&D budget per year
- Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
- Spacious brand-new office near Old Street with an all-day snacks bar
- Enhanced family-friendly leave
- Sabbatical leave
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideStaff Software Engineer, Agentic Platform
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.
We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.
As a Staff Engineer you’ll be:
- Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
- Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
- Work with product, data, platform, and security teams to productionise shared AI capabilities
- Design services that are reliable, secure, observable, and easy for other teams to adopt
- Help shape reusable engineering patterns for AI-enabled workflows
WHAT WE ARE LOOKING FOR:
- Strong backend or platform engineering experience in production environments.
- Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
- Experience integrating internal and third-party platforms.
- Comfort working in ambiguity and turning emerging needs into robust platform components.
- Strong focus on quality, reliability, and developer usability.
- Experience with AI infrastructure or orchestration is helpful, but not essential.
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
OUR TECH STACK:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN:
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget in the amount of 500 EUR per year
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
- Share options
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideSenior Staff Software Engineer, Agentic Platform
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform.
You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage.
WHAT YOU WILL DO
- Define the architecture for Tide’s agentic platform
- Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability
- Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
- Set standards for reliability, safety, scalability, and developer experience
- Provide technical leadership across teams and unblock critical decisions
- Implement cost-management and routing logic to optimize LLM spend across different providers
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
WHAT WE ARE LOOKING FOR
- Deep experience building platform or infrastructure systems at scale
- Strong judgement across APIs, distributed systems, data, and cloud-native architecture
- Track record of leading complex cross-team technical problems
- Experience integrating third-party platforms without losing control of core architecture
- Strong understanding of reliability, security, and observability
- Experience with AI platform components is valuable, but not essential
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable
WHY THIS ROLE MATTERS
This role will help determine whether Tide builds isolated AI pilots or a reusable platform that compounds value across productivity, risk, and connectivity.
OUR TECH STACK:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN:
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget in the amount of 500 EUR per year
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
- Share options
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideSenior Performance Marketing Manager
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE:
As a Senior Performance Marketing Manager at Tide, you will play a key role in driving the growth of our UK market. Working closely with the Performance Marketing Lead, you will support the acquisition roadmap for our core Business Current Account while also spearheading marketing initiatives for our high-growth verticals, including Wealth Services and Insurance.
This is a versatile, cross-functional role that offers a holistic view of the business. You will collaborate with channel specialists, analytics teams, and commercial stakeholders to ensure we hit our core KPIs. We are looking for a data-driven professional who can not only support existing plans but also identify and execute their own growth initiatives to bring scale and efficiency to our marketing efforts
SOME OF THE THINGS YOU'LL BE DOING:
- Growth Execution: Partner with the Performance Marketing Lead and channel owners (Paid Search, Social, Affiliates, CRM, etc.) to deliver the UK acquisition roadmap.
- Product Expansion: Lead performance marketing activities for Wealth Services, Insurance, Admin Services and others, ensuring these products are integrated into our broader growth strategy.
- Data & Analysis: Own performance analysis and reporting. You will use data to draw actionable conclusions, optimize campaigns, and define next steps for the team.
- Forecasting: Support the planning process by building data-driven forecasts that help the business understand performance trends and scaling opportunities.
- Operational Excellence: Manage day-to-day operational tasks, including website and offer updates, to ensure all marketing communications remain compliant with regulatory requirements and market changes.
- Stakeholder Management: Act as a key point of contact for stakeholders across Product, Engineering, and Commercial teams. You will be expected to clearly communicate objectives and secure buy-in for new projects through data-backed evidence.
- One Team Collaboration: Support the wider Member Accession Marketing (MAM) department by translating strategic ideas into clear, executable briefs for channel managers.
WHAT WE ARE LOOKING FOR:
- Professional Background & Channel Expertise - 5+ years of hands-on experience in performance marketing. You should have deep expertise in at least one (ideally two) of the following areas: Paid Search, Paid Social, Affiliates, CRM, SEO, Programmatic, Offline channels e.g. Direct Mail, Print, TV
- Technical Proficiency - proven experience using tools to manage, execute, and monitor the results of performance channels, such as: Google Ads and SA360, Appsflyer, Impact Radius, Contentful, Salesforce Marketing Cloud, Figma
- Data-Driven Mindset - you are naturally Data Driven and highly analytical. You have strong experience using BI tools (such as Looker) to extract insights, build performance forecasts, and define clear next steps based on rigorous analysis.
- Stakeholder Management & One Team Approach - a clear and concise communicator who can align different teams toward a common goal. You are comfortable working as One Team with stakeholders across Product, Engineering, and Commercial departments to secure buy-in for new initiatives through data-backed logic.
- Autonomy & Execution - you are expected to execute quickly with limited guidance. You have a track record of project managing small working groups independently and maintaining excellence level standards for every task, from high-level strategy to operational updates.
- Member First Focus - you always put the Member First. You have the ability to understand the small business landscape and translate member needs into effective, compliant marketing messaging that drives value for both the user and Tide.
WHAT YOU’LL GET IN RETURN:
Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:
-
25 days paid annual leave
-
3 paid days off for volunteering or L&D activities
-
Extended maternity and paternity leave covered by the company
-
Personal L&D budget
-
Additional health & dental insurance
-
Mental well-being platform
-
Fully covered Multisports card
-
Food vouchers
-
Snacks, light food, and drinks in the office
-
WFH equipment allowance
-
Flexible working from home
-
Sabbatical Leave
-
Share options
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideMuck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We’re looking for a collaborative, self-motivated Lead Software Engineer to join our growing Content Ingestion team.
As our Lead Software Engineer, you’ll help design and evolve the systems that ingest, process, and transform large volumes of unstructured content into structured, high-quality data. You’ll collaborate closely with teammates across Product, Search, Data Science, and Platform to build scalable, reliable data pipelines that power core platform experiences.
What You’ll do:
- Design, build, and evolve high-throughput data pipelines that ingest and transform large volumes of unstructured content into structured and enriched datasets
- Drive technical direction and architectural decisions across ingestion systems, ensuring scalability, reliability, and long-term maintainability
- Improve data quality, correctness, and enrichment workflows to support downstream systems such as Search and Data Science
- Build and operate distributed, event-driven systems and streaming pipelines with strong observability and fault tolerance
- Partner cross-functionally with Product, Data Science, Search, and Platform teams to deliver high-quality data that powers customer-facing features
- Mentor and support engineers through code reviews, technical guidance, and knowledge sharing, raising the overall engineering bar
- Identify and lead high-impact technical initiatives, balancing speed of delivery with system stability and long-term health
To be set up for success in this role, you’ll need to have:
- 8+ years of professional experience as a software engineer
- Experience designing, building, and operating distributed systems, data pipelines, or event-driven architectures at scale
- Strong proficiency in Python or a similar backend programming language
- Experience building and maintaining microservices that are reliable, observable, and scalable
- Experience working with streaming technologies such as Kafka, Kinesis, or similar systems
- Experience with APIs and service communication patterns such as gRPC and Protocol Buffers
- Experience working with large-scale data systems or high-throughput SaaS platforms
- Expertise with relational or search databases such as MySQL, Postgres, Elasticsearch, or OpenSearch
- Experience making technical tradeoffs in distributed systems related to performance, reliability, and maintainability
If any of the below also describe you, this could be an exciting opportunity:
- Experience designing or optimizing content ingestion, ETL/ELT, or data enrichment pipelines
- Experience improving throughput, reliability, and observability in large-scale data systems
- Experience with background job processing frameworks and asynchronous workflows
- Experience working on systems that process multi-terabyte datasets or high-volume event streams
- Interest in journalism, media, or the technology that supports those industries
In addition, we’re always looking for candidates who:
- Communicate complex technical ideas clearly to both technical and non-technical audiences
- Take ownership of their work and proactively identify and solve problems
- Contribute to a collaborative and supportive engineering culture through thoughtful feedback and mentorship
- Write clean, maintainable, and well-tested code that scales over time
- Balance pragmatism with long-term thinking when making technical decisions
- Continuously learn and adapt in a fast-evolving technical environment
- Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery
Interview Overview
Here’s what you can expect from our process. We’ll keep you informed at every step and let you know if anything changes along the way.
- Intro call with a member of our Talent Team
- A video interview with the Hiring Manager
- Peer interviews, including a 1 hour peer code interview
- Final conversation(s) with member(s) of our executive team
Location Preferences
We are currently prioritizing candidates based in Bulgaria. Qualified candidates located in the United Kingdom and Ireland are also encouraged to apply.
Travel & Team Engagement Expectations
This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.
Salary
The anticipated salary range for this role in Bulgaria is €28,000 – 34,000+ annually, depending on experience.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
Health & Wellness
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
Learning and Development
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation
- Trusted by 3,000+ companies worldwide
Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.
Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.
Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.
Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com.
Ready to apply?
Apply to Muck Rack
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We are looking for a Software Engineer to join our Reporting & Insights Team. This team builds the reporting and analytics capabilities that help customers understand the reach, impact, and performance of their media coverage and communications efforts.
In this role, you will design and develop product features that power reporting, insights, and data analysis across the platform. You will collaborate closely with product managers, designers, data scientists, and engineers to deliver reliable and scalable solutions.
You will also help maintain and improve the systems that support our reporting infrastructure while contributing to a collaborative engineering culture focused on quality and continuous improvement.
What You'll Do:
- Design, build, and maintain features across our application that power reporting and insights capabilities
- Write clean, well-tested, and well-documented cod
- Collaborate with product managers, designers, and engineers to translate requirements into scalable technical solutions
- Participate in code reviews and help improve engineering standards and development practices
- Troubleshoot and resolve production issues to maintain platform reliability
- Contribute to architectural discussions and technical planning for upcoming features
- Participate in on-call rotations and help respond to incidents affecting production systems
- Get familiar with our systems, processes, and codebase while contributing to planned roadmap features
What We're Looking For:
Required Qualifications
- 3+ years of professional software development experience
- Strong proficiency in Python and experience building applications with the Django framework
- Hands-on experience with a modern frontend framework, preferably Vue.js
- Solid understanding of relational databases, particularly MySQL, and ORM patterns
- Experience designing and integrating RESTful APIs
- Experience using Git and collaborative development workflows
- Willingness to participate in an on-call rotation and support production systems
- Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery
Nice to Have
- Experience with analytical databases such as ClickHouse or Elasticsearch
- Experience working on data-heavy or high-traffic SaaS applications
- Familiarity with AI-assisted development tools such as Claude or GitHub Copilot
- Experience with data streaming platforms such as Kafka
- Experience using task queues or background job systems such as Celery
Interview Overview
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- A one hour zoom interview with the hiring manager
- Take-home coding assignment (2-4 hours max)
- Peer interviews, including a 30 min code review discussion
- Final call(s) with executive team member(s)
Location Preferences
We are currently prioritizing candidates based in Bulgaria. Qualified candidates located in the United Kingdom and Ireland are also encouraged to apply.
Travel & Team Engagement Expectations
This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.
Salary
The anticipated salary range for this role in Bulgaria is €22,000 – 26,000+ annually, depending on experience.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
Health & Wellness
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
Learning and Development
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation
- Trusted by 3,000+ companies worldwide
Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.
Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.
Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.
Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com.
Ready to apply?
Apply to Muck Rack
Staff Software Engineer, Agentic Platform
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
We are hiring across multiple locations
India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin
ABOUT THE ROLE
Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.
We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.
As a Staff Engineer you’ll:
- Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
- Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
- Work with product, data, platform, and security teams to productionise shared AI capabilities
- Design services that are reliable, secure, observable, and easy for other teams to adopt
- Help shape reusable engineering patterns for AI-enabled workflows
WHAT WE ARE LOOKING FOR:
- Strong backend or platform engineering experience in production environments.
- Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
- Experience integrating internal and third-party platforms.
- Comfort working in ambiguity and turning emerging needs into robust platform components.
- Strong focus on quality, reliability, and developer usability.
- Experience with AI infrastructure or orchestration is helpful, but not essential.
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
Our Tech Stack:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideSenior Staff Software Engineer, Agentic Platform
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
We are hiring across multiple locations
India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE:
Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage.
As a Senior Staff Engineer you’ll:
- Define the architecture for Tide’s agentic platform
- Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability
- Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
- Set standards for reliability, safety, scalability, and developer experience
- Provide technical leadership across teams and unblock critical decisions
- Implement cost-management and routing logic to optimize LLM spend across different providers
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
WHAT WE ARE LOOKING FOR:
- Deep experience building platform or infrastructure systems at scale
- Strong judgement across APIs, distributed systems, data, and cloud-native architecture
- Track record of leading complex cross-team technical problems
- Experience integrating third-party platforms without losing control of core architecture
- Strong understanding of reliability, security, and observability
- Experience with AI platform components is valuable, but not essential
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable
Our Tech Stack:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideEngineering Manager
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE:
As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.
This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.
We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.
- Leading & Directly managing a cross functional team
- Partnering with a Product Manager to form the Product Engineering Duo
- Deeply caring about what’s being built as much as the how
- Being responsible of the delivery of the team - quality, stability, timelines, dependencies
- Being responsible of the tech excellence and architecture within the scope of the team
- Driving the continuous improvement of the team performance as measured by DORA
- Securing the continuous growth and wellbeing of the engineers on their team
- Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.
WHAT WE ARE LOOKING FOR:
- Extensive experience (10+ years) building server-side applications and detailed knowledge of Java
- Sound knowledge of a backend framework (e.g. Spring/Spring Boot)
- Experience with running microservices and implementing and consuming RESTful APIs
- Experience engineering scalable and reliable solutions in a cloud-native environment
- A mindset of delivering secure, well-tested and well-documented software
- Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
- Experience integrating with various third party providers and partners
- Sound knowledge and experience working with relational databases
- Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
- Ability to communicate technical concepts to a non-technical audience
- Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
- A technical hands on leader who is in the details of what the team is working on day to day
- Experience leading teams
- Experience directly managing people
Our Tech Stack
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform
- DataDog for monitoring, observability and automated SLOs
- GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week
- Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
- Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN
- The gross monthly salary for this position ranges from 7400€ to 11560€, depending on your skills, and experience.
- Private Health Insurance
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Parental Leave days
- Family-Friendly Leave
- Personal L&D budget in the amount of 500 EUR per year
- Mental wellbeing platform Plumm
- WFH equipment allowance
- Sabbatical Leave
- Share options
- Team Events
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideEngineering Manager
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE:
As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.
This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.
We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.
- Leading & Directly managing a cross functional team of 8-12 engineers
- Partnering with a Product Manager to form the Product Engineering Duo
- Deeply caring about what’s being built as much as the how
- Being responsible of the delivery of the team - quality, stability, timelines, dependencies
- Being responsible of the tech excellence and architecture within the scope of the team
- Driving the continuous improvement of the team performance as measured by DORA
- Securing the continuous growth and wellbeing of the engineers on their team
- Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.
WHAT WE ARE LOOKING FOR:
- Extensive experience (10+ years) building server-side applications and detailed knowledge of of Python, Java, C#, or another similar language
- Sound knowledge of a backend framework (e.g. Spring/Spring Boot)
- Experience with running microservices and implementing and consuming RESTful APIs
- Experience engineering scalable and reliable solutions in a cloud-native environment
- A mindset of delivering secure, well-tested and well-documented software
- Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
- Experience integrating with various third party providers and partners
- Sound knowledge and experience working with relational databases
- Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
- Ability to communicate technical concepts to a non-technical audience
- Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
- A technical hands on leader who is in the details of what the team is working on day to day
- Experience leading teams
- Experience directly managing people
Our Tech Stack
- Python, Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform
- DataDog for monitoring, observability and automated SLOs
- GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week
- Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
- Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN:
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
- Remote first
- 25 days of paid annual leave
- 3 paid days off for volunteering or L&D activities
- Private Health Insurance
- Mental Health Support Platform
- FitPass
- Family and friendly leave (according to statutory)
- Personal L&D budget
- Share Options
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideEngineering Manager
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE:
As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.
This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.
We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.
- Leading & Directly managing a cross functional team of 8-12 engineers
- Partnering with a Product Manager to form the Product Engineering Duo
- Deeply caring about what’s being built as much as the how
- Being responsible of the delivery of the team - quality, stability, timelines, dependencies
- Being responsible of the tech excellence and architecture within the scope of the team
- Driving the continuous improvement of the team performance as measured by DORA
- Securing the continuous growth and wellbeing of the engineers on their team
- Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.
WHAT WE ARE LOOKING FOR:
- Extensive experience (10+ years) building server-side applications and detailed knowledge of of Python, Java, C#, or another similar language
- Sound knowledge of a backend framework (e.g. Spring/Spring Boot)
- Experience with running microservices and implementing and consuming RESTful APIs
- Experience engineering scalable and reliable solutions in a cloud-native environment
- A mindset of delivering secure, well-tested and well-documented software
- Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
- Experience integrating with various third party providers and partners
- Sound knowledge and experience working with relational databases
- Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
- Ability to communicate technical concepts to a non-technical audience
- Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
- A technical hands on leader who is in the details of what the team is working on day to day
- Experience leading teams
- Experience directly managing people
Our Tech Stack
- Python, Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform
- DataDog for monitoring, observability and automated SLOs
- GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week
- Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
- Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN:
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget in the amount of 500 EUR per year
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
- Share options
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at Tide