About the Role 

The ISO Consultant works to execute assessment activities and provide technical leadership to the team. In this role, you will be responsible for the execution of ISO assessments alongside a variety of other client-facing security services. As the ISO Consultant, you will provide exceptional organizational and technical strategies to help the continued growth of our fast-paced company while leveraging your existing experience with industry frameworks like SOC, SOX, or PCI DSS. A-LIGN will depend on you to support management and high-profile clients in a virtual environment that prioritizes project quality over traditional metrics like chargeability goals or time reporting. To ensure your success, we will provide you with ISO-specific training courses and dedicated mentorship from our most experienced consultants.

Reports to

Managing Consultant 

Pay Classification

Full-Time 

Responsibilities 

• Plan and execute ISO engagements under the direction of the management team
• Lead assessments during remote or onsite testing
• Lead scoping calls about client environments
• Communicate clearly and proactively with both clients and management team regarding project status

Minimum Qualifications 

EDUCATION 

• Bachelor’s Degree in Information Security or related discipline, preferred but not required

EXPERIENCE 

• Knowledge or exposure to IT audits or IT security
• 1-2 years of experience conducting IT assessments with at least one industry standard framework such as SOC, ISO, SOX, PCI DSS, etc.

CERTIFICATIONS 

• Currently holds one relevant industry certification such as CISA, CISM, CISSP, etc. - preferred, but not required

SKILLS 

• Ability to adapt to changing standards and expectations
• Ability to work in a fast-paced environment
• Ability to work individually as well as part of a team
• Ability to meet tight deadlines
• A high degree of motivation
• Excellent communication skills including a mastery of written English

Benefits 

• Healthcare, Dental, and Vision Benefits
• EAP - Employee Assistance Program
• Competitive Bonus Structure
• Home Office Reimbursement
• Technology Allowance
• Certification Reimbursement
• Public Transportation Card
• Multisport Card
• Personalized Career Coaching
• Generous Paid Time Off
• Paid Office Closure December 24-January 1
• Summer Hours

About A-LIGN 

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com. 

Come Work for A-LIGN! 

Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn.  

A-LIGN is an Equal Opportunity Employer. 

The personal data you provide to us is processed by A-LIGN Bulgaria. Your personal data is shared with employees of A-LIGN, and the candidate data retention period is 6 months. You have the right to obtain information about the processing of your personal data. In addition, you have the right to correct, to block, and to delete your data in accordance with the local laws and regulations. For more information you can visit A-LIGN’s Job Ads Privacy Policy.

ABOUT THE TEAM: 

We’re looking for an Operations Manager, ideally with experience in KYC, Consulting, Operations, Finance, or Technology. In this role you’ll become a key member of Tide’s KYC Operations team scaling our presence in the UK and our European markets. This role will expose you to teams from across the company - including Customer Support, Marketing, Finance, Tech, and Product - as well as our third party KYC vendors and Tide customers - who we call members. 

As an Operations Manager at Tide, you’ll join an ambitious team of highly motivated, talented Tideans who love to collaborate and are driven by helping people achieve their business ambitions.  We live and breathe our values, which are to put our members first, work as one team and be data driven.

ABOUT THE ROLE:

• Scaling and optimising our UK and Europe focused operations for the onboarding, event driven reviews, and screening teams
• Monitoring acquisition funnel operating performance and KPIs (e.g. commercial targets, conversion rates, or other key results) and investigating and raising deviations
• Managing and updating financial models for headcount and budget planning, ensuring operational resources align with growth targets
• Creating dashboards and analysing operational performance, defining performance metrics, escalating performance issues, and understanding the root cause of sub-optimal processes
• Proactively analysing and solving problems through collaboration with technical and non-technical teams to arrive at the right solution
• Be the essential link between KYC operational and product teams, looking for improvements on both sides, with the ultimate goal of increasing conversion and mitigating financial crime risk
• Liaising with vendors in case of incidents and performance issues
• Building, optimising and advocating for scalable processes that are clearly defined and documented
• Owning and delivering non-technical projects and supporting product and marketing to manage coordination of cross-functional technical projects
• Manipulating data using Excel and other visualisation tools to provide actionable insights - you’ll have a way with numbers

WHAT WE ARE LOOKING FOR: 

• You speak fluent English; German/French/Italian speaking skills are advantageous
• You have 3+ years’ experience in a fast-paced environment as a Management Consultant, Analyst, Operations Analyst, Product Analyst, Business Analyst, or Operations Manager
• You enjoy working with data and have experience with business analytics tools (Excel and SQL); you are comfortable managing financial inputs and headcount models to support departmental budgeting.
• You are logical and see data as a crucial part of decision-making but know when to stop analysing and start acting
• You thrive as a generalist and can wear many different hats concurrently
• You are proactive, resilient, and willing to spend the time it takes to discover where a problem lies and not stop until it's solved
• You are customer-focused and a team player
• You are okay with ambiguity and enjoy working in a complex, technical industry
• Previous experience in an analytical role (consulting, banking, or professional services) is advantageous

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget 
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Transportation bonus to cover office commute under the hybrid work arrangement

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

 The Team & Role

The solution architect is a key member of the professional services team responsible for the  design and architecture of Zuora solutions. The position requires strong consulting skills with  the ability to effectively command a room. The solution architect plays a lead role during the  implementation, identifying and documenting client business requirements, mapping and  configuring the Zuora solution to meet the client’s requirements and providing guidance to the  client to achieve a successful implementation. They must identify potential issues and risks  early in an implementation to develop mitigation strategies and contingency plans. A solid  candidate will have an innate ability to simplify complex technology concepts and to plan,  prioritize and seamlessly integrate all moving parts to deploy successful solutions.

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.

What you’ll do

• Solution design using the full Zuora product portfolio
• Design and validate that the proposed solution architecture supports the stated and implied business requirements
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
• Articulate and present different point of views on various technologies
• Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
• Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
• Deliver Expert Services to the Zuora Partners

Your experience

• Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology  consulting or product company, delivering moderate to complex ERP, billing,  revenue, procurement and/or CRM solutions.
• Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
• Experience in data analysis, conversion and migration, interfaces and reports
• Experience with system design using configuration and/or customization, integration, testing and support
• Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover
• Experience in Waterfall and Agile methodologies
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to  deliver exceptional customer results in a rapid paced implementation environment
• Experience with accounting and be able to converse effectively with Finance teams
• Experience managing tasks on multiple projects simultaneously

 #ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• Paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.