We’re looking for a collaborative, self-motivated Lead Software Engineer to join our growing Content Ingestion team.

As our Lead Software Engineer, you’ll help design and evolve the systems that ingest, process, and transform large volumes of unstructured content into structured, high-quality data. You’ll collaborate closely with teammates across Product, Search, Data Science, and Platform to build scalable, reliable data pipelines that power core platform experiences.

What You’ll do:

• Design, build, and evolve high-throughput data pipelines that ingest and transform large volumes of unstructured content into structured and enriched datasets
• Drive technical direction and architectural decisions across ingestion systems, ensuring scalability, reliability, and long-term maintainability
• Improve data quality, correctness, and enrichment workflows to support downstream systems such as Search and Data Science
• Build and operate distributed, event-driven systems and streaming pipelines with strong observability and fault tolerance
• Partner cross-functionally with Product, Data Science, Search, and Platform teams to deliver high-quality data that powers customer-facing features
• Mentor and support engineers through code reviews, technical guidance, and knowledge sharing, raising the overall engineering bar
• Identify and lead high-impact technical initiatives, balancing speed of delivery with system stability and long-term health

To be set up for success in this role, you’ll need to have:

• 8+ years of professional experience as a software engineer
• Experience designing, building, and operating distributed systems, data pipelines, or event-driven architectures at scale
• Strong proficiency in Python or a similar backend programming language
• Experience building and maintaining microservices that are reliable, observable, and scalable
• Experience working with streaming technologies such as Kafka, Kinesis, or similar systems
• Experience with APIs and service communication patterns such as gRPC and Protocol Buffers
• Experience working with large-scale data systems or high-throughput SaaS platforms
• Expertise with relational or search databases such as MySQL, Postgres, Elasticsearch, or OpenSearch
• Experience making technical tradeoffs in distributed systems related to performance, reliability, and maintainability

If any of the below also describe you, this could be an exciting opportunity:

• Experience designing or optimizing content ingestion, ETL/ELT, or data enrichment pipelines
• Experience improving throughput, reliability, and observability in large-scale data systems
• Experience with background job processing frameworks and asynchronous workflows
• Experience working on systems that process multi-terabyte datasets or high-volume event streams
• Interest in journalism, media, or the technology that supports those industries

In addition, we’re always looking for candidates who:

• Communicate complex technical ideas clearly to both technical and non-technical audiences
• Take ownership of their work and proactively identify and solve problems
• Contribute to a collaborative and supportive engineering culture through thoughtful feedback and mentorship
• Write clean, maintainable, and well-tested code that scales over time
• Balance pragmatism with long-term thinking when making technical decisions
• Continuously learn and adapt in a fast-evolving technical environment
• Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery

Interview Overview

Here’s what you can expect from our process. We’ll keep you informed at every step and let you know if anything changes along the way.

• Intro call with a member of our Talent Team
• A video interview with the Hiring Manager
• Peer interviews, including a 1 hour peer code interview
• Final conversation(s) with member(s) of our executive team

Location Preferences

We are currently prioritizing candidates based in Bulgaria. Qualified candidates located in the United Kingdom and Ireland are also encouraged to apply.

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

The anticipated salary range for this role in Bulgaria is €28,000 – 34,000+ annually, depending on experience.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

We’re looking for a collaborative, self-motivated Senior DevOps Engineer to join our DevOps team.

As a Senior DevOps Engineer, you’ll help enable the broader engineering organization to do high-impact work by building and improving the infrastructure, tooling, and deployment systems they rely on every day. You’ll contribute to the development of standardized infrastructure and “paved paths” that make it easier to provision, deploy, and operate services reliably at scale.

You’ll collaborate closely with application engineering teams to ensure our container-based infrastructure is scalable, cost-efficient, and dependable across a wide range of workloads.

What You'll Do

• Partner with DevOps and application engineering teams to design and improve standardized infrastructure, deployment workflows, and CI/CD pipelines
• Build, operate, and continuously improve our containerized infrastructure, with a focus on reliability, scalability, and cost efficiency
• Bring deep expertise in Kubernetes and its ecosystem, helping define best practices and support adoption across engineering teams
• Manage and evolve cloud infrastructure on AWS, including compute, networking, and storage systems
• Improve observability, monitoring, and incident readiness across production systems
• Participate in a shared on-call rotation (approximately 1 week every 5 weeks), responding to and resolving production incidents
• Mentor teammates and share knowledge to improve engineering practices and operational maturity across the organization

To Be Set Up for Success in This Role, You'll Need to Have

• 5+ years of experience in DevOps, infrastructure, or platform engineering roles
• Strong hands-on experience with Kubernetes in production environments
• Experience with infrastructure-as-code tools such as Terraform
• Solid experience working with AWS (e.g., EKS, S3, IAM, RDS, VPC, Route53)
• Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, CircleCI, Jenkins, or Argo CD
• Experience working with containerized systems such as Docker and containerd
• Familiarity with cloud security best practices and modern approaches to securing infrastructure, including shift-left principles
• Experience operating and scaling high-traffic systems and large-scale data platforms in production environments
• Strong problem-solving skills and a methodical approach to debugging and system design
• Ability to communicate clearly with both technical and non-technical stakeholders in a distributed environment

If Any of the Below Also Describe You, This Could Be an Exciting Opportunity

• Experience improving developer workflows and reducing friction in deployment and infrastructure processes
• Familiarity with tools in the Kubernetes ecosystem such as Helm, Argo CD, and Karpenter
• Experience enhancing observability through monitoring, alerting, and logging systems
• Experience contributing to infrastructure documentation and internal enablement efforts
• Interest in continuously evaluating and adopting new technologies where they provide clear value

In Addition, We're Always Looking for Candidates Who

• Take ownership of their work and proactively identify opportunities for improvement
• Collaborate effectively across teams and contribute to a strong engineering culture
• Balance speed and pragmatism with long-term system reliability and maintainability
• Are comfortable working independently while staying aligned with a distributed team
• Communicate clearly, give and receive feedback, and support teammates when needed
• Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery

Interview Overview

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• Intro call with a member of our Talent Team
• A video interview with the Hiring Manager
• Peer panels
• Executive Interview

Location Preferences

We are currently prioritizing candidates based in Bulgaria. Qualified candidates located in the United Kingdom and Ireland are also encouraged to apply.

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

The anticipated salary range for this role in Bulgaria is €26,000 – 31,000+ annually, depending on experience.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

ABOUT THE TEAM:

The People Partnering team at Tide plays a pivotal role in driving business success by acting as strategic advisors and coaches to leaders at all levels. We provide expert guidance on organisational design, talent development, employee relations, and engagement, ensuring a positive and high-performance culture. Embedded within the business, we use data-driven insights to shape policies, pre-empt workforce challenges, and lead high-impact initiatives that enable Tideans to do work they love.

ABOUT THE ROLE:

• Acting as a trusted partner to leaders up to Director level, supporting organisational design, workforce planning, performance, and engagement initiatives that enable team effectiveness and growth.
• Partnering closely with managers and senior leaders to improve engagement, performance, and retention through data-informed insights and thoughtful action planning.
• Leading and contributing to high-impact People projects within your client group, ensuring initiatives are delivered effectively and aligned to business priorities.
• Managing a wide range of employee relations cases independently, using sound judgement to balance business needs with fairness and consistency.
• Using people data (e.g. engagement, attrition, DEI, compa-ratio) to identify trends, diagnose challenges, and recommend practical solutions to stakeholders.
• Supporting and executing core People processes (e.g. performance cycles, talent reviews), ensuring a high-quality and consistent experience across your client group.
• Coaching managers on day-to-day people topics including performance management, team dynamics, and development, building their confidence and capability.
• Supporting organisational design and talent planning conversations, ensuring teams are structured effectively for current and future needs.
• Driving adoption of People initiatives by tailoring central programmes to your client group and ensuring successful rollout.
• Contributing to a positive, inclusive, and high-performing culture by embedding DEI principles into people practices and decisions.

WHAT WE ARE LOOKING FOR:

• 4–7 years of HR Business Partnering experience, including exposure to senior stakeholders (Head of / Director level).
• Experience partnering within fast-paced, technology or product-led organisations.
• Strong understanding of HR fundamentals, including employee relations, performance management, and engagement practices.
• Working knowledge of employment law and HR practices in relevant regions (e.g. Europe).
• Ability to use people data and metrics to inform decisions and influence stakeholders.
• Strong commercial awareness with the ability to connect people initiatives to business outcomes.
• Confident communicator with the ability to coach, influence, and build relationships with a range of stakeholders.
• Proven ability to manage multiple priorities, execute independently, and deliver high-quality work in a fast-paced environment.
• Good judgement and problem-solving skills, with the ability to navigate ambiguity and complexity.
• Passion for building inclusive, high-performing teams and continuously improving ways of working.

WHAT YOU’LL GET IN RETURN: 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation -  Competitive salary.
• Time Off – Generous annual leave on top of bank holidays.
• Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria
• Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred +
• Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
#LI-AC1 #LI-Hybrid

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Customer Success Manager is responsible for the general health of the MariaDB customer base, ensuring timely renewal, expanded usage and reduced customer churn. In addition, the chosen candidate will help to close new and expanded sales in allocated territories. This role will be measured in terms of renewal sales with increased opportunity to earn commission for expansion sales.What KPIs have you been measured on for customer success and retention? How have you used those metrics to improve customer engagement?

• Serve as the primary point of contact between our strategic customers and internal stakeholders, and be a key member of our Customer Success organization
• Foster and grow customer relationship by acquiring tribal knowledge of a customer's organization and identify our champions
• Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption
• Guide post-sale support activities such as customer onboarding, adoption, advocacy, reviews/updates and retention
• Coordinate and engage different internal technical teams to solve customer issues
• Report on customers’ wants and needs to Product Management team in order to improve the product
• Work cross-functionally with strategic and technical colleagues to accomplish customer goals
• Qualify opportunities through follow-ups (within company SLAs and best practices playbook)

• 2-3 years of experience as a customer-facing CSM in an entrepreneurial, fast-growing startup-like environment
• Direct experience with SaaS products, solutions or ecosystems
• Adept at driving results and outcomes while solving complex business problems
• English language fluency
• Experience in a solution-sales/cloud technology environment
• Experience with prospecting and relationship management using tools such as Salesforce.com, Catalyst...
• Excellent presentation, organizational and communication skills (both written and verbal)

• Knowledge and understanding of databases
• Track record working effectively with internal, partner and customer teams
• Meets/exceeds MariaDB’s functional/technical depth for this role
• Proficiency in a German or Italian languages

Location

Bulgaria (Hybrid, Sofia office, or Bulgaria Remote)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more.

How to Apply

• If you are interested in this position, please submit your application along with your resume/CV via Greenhouse.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunities employer.

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Customer Success Manager is responsible for the general health of the MariaDB customer base, ensuring timely renewal, expanded usage and reduced customer churn. In addition, the chosen candidate will help to close new and expanded sales in allocated territories. This role will be measured in terms of renewal sales with increased opportunity to earn commission for expansion sales.What KPIs have you been measured on for customer success and retention? How have you used those metrics to improve customer engagement?

• Serve as the primary point of contact between our strategic customers and internal stakeholders, and be a key member of our Customer Success organization
• Foster and grow customer relationship by acquiring tribal knowledge of a customer's organization and identify our champions
• Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption
• Guide post-sale support activities such as customer onboarding, adoption, advocacy, reviews/updates and retention
• Coordinate and engage different internal technical teams to solve customer issues
• Report on customers’ wants and needs to Product Management team in order to improve the product
• Work cross-functionally with strategic and technical colleagues to accomplish customer goals
• Qualify opportunities through follow-ups (within company SLAs and best practices playbook)

• 2-3 years of experience as a customer-facing CSM in an entrepreneurial, fast-growing startup-like environment
• Direct experience with SaaS products, solutions or ecosystems
• Adept at driving results and outcomes while solving complex business problems
• English language fluency
• Experience in a solution-sales/cloud technology environment
• Experience with prospecting and relationship management using tools such as Salesforce.com, Catalyst...
• Excellent presentation, organizational and communication skills (both written and verbal)

• Knowledge and understanding of databases
• Track record working effectively with internal, partner and customer teams
• Meets/exceeds MariaDB’s functional/technical depth for this role
• Proficiency in a German or Italian languages

Location

Romania (Remote), or Bucharest (Hybrid)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more.

How to Apply

• If you are interested in this position, please submit your application along with your resume/CV via Greenhouse.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunities employer.