The Role:

As a Principal Software Engineer on the Cyberbank Core team at Galileo, you will lead broad, impactful projects across multiple teams as one of the senior-most technical contributors shaping our next-generation lean core banking platform. Your influence will span teams, projects, and geographies, driving both technical direction and how our teams design, build, and operate the services and data pipelines that power scalable, performant, and secure banking products.

You will be hands-on and in the details as an exemplary practitioner: in the software we develop, in the infrastructure we operate, and in the tools and techniques we use to test, release, and maintain it at scale. You will help teams evolve codebases to ship improvements safely and frequently in a regulated, cloud-native environment. As part of this, you will steward a broader engineering community and mentor engineers across the organization.

You will proactively identify the right problems to solve and advocate for organizational priorities. This role is inherently cross-functional, you will work closely with engineering, product, compliance, data, and executive stakeholders to define and execute on technical strategy for Cyberbank Core. You'll face and solve a wide range of challenges: architectural, operational, and product-related, across multiple products and geographies.

What You’ll Do:

• Own driving Cyberbank Core's software architecture and systems forward — setting long-term direction and executing on it across multiple teams and quarters, with a particular focus on the core banking services, data pipelines, and API platform.
• Build as an exemplary practitioner: get hands-on developing software and set a high quality standard for teams to follow.
• Define the right boundaries, APIs, and integrations between teams and with clients and partners to ensure technical and business success across multiple geographies.
• Solve complex engineering problems endemic to high-availability, low-latency, scalable distributed systems in a regulated banking environment.
• Execute large-scale projects — leading design, planning, and execution across multiple teams to drive technical direction and product outcomes.
• Drive the design and implementation of scalable, secure, and highly available SaaS services and data engineering pipelines that support next-generation core banking capabilities.
• Proactively identify broader problems and opportunities. Anticipate and design the next generation of our systems and products.
• Raise the quality of our engineering teams: identify opportunities and advocate for improvements to how we write software, our approach to testing and quality, and the habits and processes of highly effective teams.
• Mentor and coach individuals and teams across the company. Steward engineering communities, fostering design collaboration and mindshare.
• Articulate how technical architecture and team structure interact, and provide input on the right organizational structure to deliver on our engineering goals.
• Serve as a strategic advisor to leadership, representing technical strategy to business and executive stakeholders and participating in strategic planning.
• Continuously drive improvement, new practices, and operational excellence initiatives across the department.
• Champion improvements in code, design, and operational reviews. Lead initiatives that improve department software quality and operations. Be a stakeholder in engineering norms and standards for code quality, software quality, and operational excellence.

What You’ll Need:

• 10+ years of programming experience; mastery of software development independent of language.
• Advanced expertise in designing, building, and operating large-scale fault-tolerant distributed systems, applications, databases, and workflows.
• Demonstrated experience with continuous delivery principles and techniques: you've built systems with layered test automation that is always safe for automated releases to production, enabling a great, low-cycle-time developer experience.
• Deep expertise in designing and managing cloud-based solutions with a strong focus on resiliency experience with AWS (or other public cloud infrastructure) required.
• A high standard for what "great" looks like, and experience continuously improving legacy systems to reach it.
• Strong judgment, and experience recognizing and driving out critical decisions in a balanced and pragmatic way.
• Excellent verbal and written communication skills with the ability to influence and collaborate effectively across remote, distributed teams.
• Experience working in a regulated industry.
• Experience working on banking backends, particularly cores, ledgers, or payment systems is a plus.
• Bi-lingual Spanish/English required.

About the role

As a Forward Deployed Engineer (Customer), you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. 

This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact.

What You’ll Do

• Own Customer Context: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design.
• Architect AI Transformation: Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices.
• Be a Trusted Advisor: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities.
• Translate & Coordinate: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable.
• Design Reusability: Architect modular, scalable solutions that can be extended across customers and verticals.
• Drive Delivery: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence.
• Support Pre-Sales: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort.
• Lead Innovation: Stay ahead of emerging trends in AI, software integration, and business transformation—and bring that insight to our solution designs.
• Maintain Quality & Compliance: Ensure all solutions meet performance, security, and compliance standards.
• Travel Ready: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement.

What You Bring

• Experience: 7+ years in solution architecture or consulting roles, focused on enterprise-scale, customer-facing software implementations.
• AI & Cloud: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines).
• Business Acumen: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans.
• Design Thinking: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures.
• Communication: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical.
• Project Leadership: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines.
• Metrics Focus: Proven ability to define and track success through OKRs, KPIs, and tangible business outcomes.
• SaaS & Platform Fluency: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles.
• Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.

About the Role

We are seeking an experienced Site Reliability Engineer / Platform Engineer to join our team and help build and maintain a resilient, scalable infrastructure supporting our applications across multiple cloud providers. In this role, you will design and implement infrastructure solutions, automate operational processes, and work closely with development teams to ensure reliable, efficient systems that scale with our business.

Key Responsibilities

• Design, build, and maintain infrastructure across AWS, GCP, and Azure using Infrastructure as Code (IaC) principles
• Implement and optimize CI/CD pipelines using tools like Argo and CircleCI to enable rapid, reliable deployments
• Manage and scale Kubernetes clusters in production environments, ensuring high availability and optimal resource utilization
• Administer and optimize cloud databases including MongoDB, Redis, RDS, and other data stores for performance and reliability
• Develop monitoring, alerting, and observability solutions to identify and resolve issues before they impact users
• Automate routine operational tasks to reduce manual toil and improve system reliability
• Conduct incident response and post-mortem analysis to drive continuous improvement
• Collaborate with development teams to design systems with reliability, scalability, and operational excellence in mind
• Document infrastructure architecture, runbooks, and operational procedures
• Evaluate and implement new tools and technologies to improve platform capabilities

Required Qualifications

• 1-3 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering
• Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure)
• Proficiency with Kubernetes for container orchestration and management
• Demonstrated expertise with IaC tools (Terraform, CloudFormation, Pulumi, or similar)
• Experience with CI/CD platforms, particularly Argo and/or CircleCI
• Solid understanding of database technologies including MongoDB, Redis, and relational databases (RDS)
• Proficiency in at least one programming or scripting language (Python, Go, Bash, etc.)
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, CloudWatch)
• Experience implementing and managing OpenTelemetry (OTEL) for distributed tracing, metrics, and logging
• Strong understanding of networking, security, and infrastructure best practices

Nice to Have

• Experience managing multi-cloud or hybrid cloud environments
• Familiarity with service mesh technologies (Istio, Linkerd)
• Knowledge of security hardening and compliance in cloud environments
• Experience with cost optimization in cloud infrastructure
• Contributions to open-source infrastructure or DevOps projects
• Certifications from major cloud providers

What We're Looking For

• Problem-solver who thrives on automation and reducing operational burden
• Clear communicator who can explain technical concepts to both technical and non-technical stakeholders
• Detail-oriented with strong attention to reliability and security
• Collaborative team player who enjoys mentoring others
• Self-motivated learner who stays current with infrastructure and cloud technology trends

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to work with cutting-edge cloud technologies and tools
• Collaborative environment focused on knowledge sharing and professional growth
• Remote or flexible work arrangement
• Continuous learning and development opportunities

About the Role

We are seeking an experienced Site Reliability Engineer / Platform Engineer to join our team and help build and maintain a resilient, scalable infrastructure supporting our applications across multiple cloud providers. In this role, you will design and implement infrastructure solutions, automate operational processes, and work closely with development teams to ensure reliable, efficient systems that scale with our business.

Key Responsibilities

• Design, build, and maintain infrastructure across AWS, GCP, and Azure using Infrastructure as Code (IaC) principles
• Implement and optimize CI/CD pipelines using tools like Argo and CircleCI to enable rapid, reliable deployments
• Manage and scale Kubernetes clusters in production environments, ensuring high availability and optimal resource utilization
• Administer and optimize cloud databases including MongoDB, Redis, RDS, and other data stores for performance and reliability
• Develop monitoring, alerting, and observability solutions to identify and resolve issues before they impact users
• Automate routine operational tasks to reduce manual toil and improve system reliability
• Conduct incident response and post-mortem analysis to drive continuous improvement
• Collaborate with development teams to design systems with reliability, scalability, and operational excellence in mind
• Document infrastructure architecture, runbooks, and operational procedures
• Evaluate and implement new tools and technologies to improve platform capabilities

Required Qualifications

• 3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering
• Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure)
• Proficiency with Kubernetes for container orchestration and management
• Demonstrated expertise with IaC tools (Terraform, CloudFormation, Pulumi, or similar)
• Experience with CI/CD platforms, particularly Argo and/or CircleCI
• Solid understanding of database technologies including MongoDB, Redis, and relational databases (RDS)
• Proficiency in at least one programming or scripting language (Python, Go, Bash, etc.)
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, CloudWatch)
• Experience implementing and managing OpenTelemetry (OTEL) for distributed tracing, metrics, and logging
• Strong understanding of networking, security, and infrastructure best practices

Nice to Have

• Experience managing multi-cloud or hybrid cloud environments
• Familiarity with service mesh technologies (Istio, Linkerd)
• Knowledge of security hardening and compliance in cloud environments
• Experience with cost optimization in cloud infrastructure
• Contributions to open-source infrastructure or DevOps projects
• Certifications from major cloud providers

What We're Looking For

• Problem-solver who thrives on automation and reducing operational burden
• Clear communicator who can explain technical concepts to both technical and non-technical stakeholders
• Detail-oriented with strong attention to reliability and security
• Collaborative team player who enjoys mentoring others
• Self-motivated learner who stays current with infrastructure and cloud technology trends

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to work with cutting-edge cloud technologies and tools
• Collaborative environment focused on knowledge sharing and professional growth
• Remote or flexible work arrangement
• Continuous learning and development opportunities

We're looking for a top-notch, passionate Data Engineer in Argentina with an interest in translating business goals into concrete solutions. The Data Engineer provides technology solutions by architecting and developing enterprise systems using a variety of programming languages, tools, and platforms. This can range from building data platforms, data warehouses and web applications, to implementing reporting platforms. 

The Impact You'll Make:

• Design, develop and maintain complex data pipelines and systems to process large volumes of data
• Collaborate with cross-functional teams to gather requirements, identify data sources, and ensure data quality
• Architect data solutions that are scalable, reliable, and secure, and meet business requirements
• Develop and maintain data models, ETL processes, and data integration strategies
• Design and implement data governance policies and procedures to ensure data accuracy, consistency, and security
• Create visualizations and reports to communicate insights to stakeholders across multiple data streams
• Collaborate as part of a team to drive analyses and insights that lead to more informed decisions and improved business performance
• Work with other teams to ensure teamwork and timely delivery of client projects

What You'll Bring to Us:

• +2 years of experience in a Data Engineering capacity
• Strong experience with SQL
• Experience designing, building, and maintaining ETL/ELT pipelines. 
• Hands-on expertise with Apache Spark - is highly valued
• Experience working with dbt for data transformation, modeling and testing - is highly valued
• Experience working in the cloud environments (AWS, Azure, GCP)
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline
• Advanced English (speaking, reading, writing, and listening)

Nice to have:

• Understanding of Apache Iceberg or modern data lake technologies
• Experience with batch processing at scale
• Experience with any of Snowflake, Databricks, Redshift or BigQuery
• Workflow orchestration tools (Argo Workflows, Airflow, Dagster, or similar)
• Testing and data quality frameworks

What We'll Offer You:

• Unlimited Vacations
• Monthly Inflation updates
• Lunch Credit
• OSDE 410 as medical insurance
• English lessons
• Gym coverage
• Internet coverage
• 1 extra paid month for primary & secondary birthing caregivers
• Learning & Development - Tools and Training
• Hybrid & flexible working model - nice offices in Parque Chas with endless snacks & beverages
• Pet friendly office
• High visibility roles with a tremendous amount of growth potential
• Global team and cross-company collaboration unlike anywhere else

The Team

Our On-Prem engineering team is responsible for the deployment of Arize in customer environments. In addition to working with customers in defining infrastructure requirements, the team designs and develops software and tooling that enables the management of these systems at large scale. The On-Prem team has grown to be expert in Kubernetes and cloud deployment on GCP, Azure, and AWS as well as dealing with networking and security aspects of on-premise deployments. The team is dynamic and relies on few talented individuals with a high degree of autonomy and initiative. For this role, we are prioritizing candidates who are based in Buenos Aires, Argentina.

What You’ll Do

• Serve as the first point of contact for on-prem customer issues, triaging and resolving infrastructure and platform support requests
• Monitor customer’s platform health using existing observability tools
• Investigate and troubleshoot Kubernetes-based deployments to identify root causes, apply fixes, and escalate when needed
• Work hands-on with self-hosted environments to diagnose configuration, networking, and performance issues
• Document common issues and resolutions to build out internal runbooks and knowledge base

• 3+ years of experience in a DevOps, Infrastructure, or technical support role
• Basic working knowledge of Kubernetes — comfortable reading logs, describing resources, and understanding pod/service behavior
• Familiarity with at least one major cloud provider (AWS, GCP, or Azure)
• Strong troubleshooting instincts and ability to systematically diagnose issues
• Strong written and verbal communication skills in English
• Eagerness to learn in a fast-paced environment with a high degree of autonomy

What will set you apart:

• Experience working with or supporting enterprise customers
• Familiarity with Helm charts and how they're used to manage Kubernetes deployments
• Experience with networking concepts like DNS, TLS, proxies, or firewalls

Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person.

As part of Fireblocks, Dynamic represents the next evolution of non-custodial wallet infrastructure. Dynamic is Fireblocks’ embedded wallet platform, purpose-built for developers who want to bring crypto and stablecoin experiences into modern applications without complexity. Together, Fireblocks and Dynamic are building the most complete, secure, and developer-friendly wallet infrastructure in the industry by combining institutional-grade security with consumer-grade experiences.

About the Team

Dynamic was founded in 2021 with a simple vision: every app and website will have a wallet component. That vision is rapidly becoming reality. Wallets are no longer limited to crypto-native products, they are becoming foundational infrastructure for payroll, remittances, and global payments. Dynamic powers wallet-based experiences for leading crypto and fintech teams including Kraken, zerohash, Magic Eden, and more.

Dynamic builds and maintains developer-first SDKs that enable teams to seamlessly integrate embedded wallet functionality directly into their applications. These embedded wallets allow end users to create, manage, and use wallets without leaving the product experience, making wallets feel like a native part of modern fintech and crypto apps.

As part of Fireblocks, the Dynamic team continues to build and scale the infrastructure and developer tooling that has onboarded 50M+ wallets across crypto and fintech applications. In this context, Dynamic powers the application-layer wallet experience and developer tooling, complementing Fireblocks’ core custody, security, and transaction infrastructure. The team operates with a strong product mindset and deep focus on security, reliability, scalability, and exceptional developer experience. Engineers at Dynamic build secure-by-default systems and approach their work with a strong customer focus, balancing technical excellence with real-world user needs. You will be joining a passionate group that moves fast, works with the biggest names in payments and fintech, and is defining how the next generation of financial applications are built.

What You’ll Do

• Design and implement high-quality native mobile SDKs that enable developers to integrate embedded wallet functionality into their applications, with a strong focus on API ergonomics, performance, and reliability.
• Own SDK features end-to-end: from API design and architecture, through implementation and testing, to release, versioning, and developer documentation.
• Build and maintain secure, reliable SDK components for wallet operations, including cryptographic operations, blockchain interactions, and security-sensitive flows.
• Define and evolve the SDK architecture to support long-term maintainability, backward compatibility, and adoption across diverse customer applications.
• Build sample applications and demos that showcase SDK capabilities and serve as integration references for customers.
• Create clear, comprehensive SDK documentation and integration guides.
• Work with developer relations and support teams to address customer integration challenges.
• Raise the bar for quality and operational excellence by establishing best practices around testing, observability, releases, and code health.
• Contribute to a culture of ownership and execution, leading by example through hands-on work, code reviews, documentation, and knowledge sharing.

What You’ll Bring

• 5+ years of software engineering experience, with deep focus on mobile development and shipping production-grade SDKs.
• Demonstrated track record of building and shipping high-quality code, with work you can point to and discuss in depth.
• Strong hands-on experience with iOS (Swift) and/or Android (Kotlin); experience with React Native or other cross-platform frameworks, and familiarity with all.
• Experience building mobile SDKs or shared libraries, including API design, versioning, packaging, and long-term maintenance across platforms.
• Experience with blockchain-enabled mobile systems, including wallet flows, signing, and on-chain interactions.
• Experience working on security-sensitive mobile software, such as key management, secure storage, cryptography, or financial products.
• Strong grasp of mobile engineering best practices, including CI/CD, automated testing, release management, and observability.
• A get-things-done mindset with the ability to independently own problems and deliver end-to-end solutions.
• Comfortable making long-term architectural decisions while remaining pragmatic and adaptable.
• B.Sc. in Computer Science / Engineering or equivalent practical experience.
• Remote role in a distributed team; preference for candidates in the Americas time zone.

Big Advantages

• Rust and/or WebAssembly (Wasm) experience, particularly building cross-platform SDKs consumed by mobile apps.
• Experience designing shared core logic used across iOS and Android.
• Experience with advanced mobile security primitives (secure hardware, MPC, low-level crypto).
• Prior experience owning or founding a mobile platform or SDK from scratch.

About the job

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What You’ll Be Doing

This is a customer-facing Premium Services role that combines deep, hands-on Ceph architecture and administration with the high-touch, outcome-driven approach of a Senior Designated Services Engineer (DSE). You will be the primary Ceph subject matter expert for assigned strategic customers and internal initiatives, owning the design, deployment, lifecycle operations, and performance of Ceph-based object storage environments. In parallel, you will play a key role in ensuring WEKA's Customer Success, contributing to our five-star Gartner reviews. You will work with cutting-edge technologies and top-tier customers, providing technical expertise and strengthening customer relationships.

Collaborating closely with Account Teams, you will gain deep insight into customers' business requirements, technical needs, and system environments. Your role involves resolving technical issues, bridging gaps between customers and Engineering, and ensuring the highest level of service.

Ceph Architecture & Operations

• Architect, deploy, and operate large-scale production Ceph clusters supporting S3 with an emphasis on availability, performance, and operational simplicity.
• Own cluster lifecycle activities: upgrades, patching, configuration management, routine health checks, and proactive risk remediation.
• Troubleshoot complex issues across the Ceph stack, lead incident response and root-cause analysis.
• Establish and maintain runbooks, operational best practices, and customer-facing documentation; drive continuous improvement in reliability, observability, and automation.
• Partner with customer teams on security and compliance requirements
• Advise on hardware and topology choices to meet workload requirements.

Designated Services Engineering 

• Serve as the primary technical liaison between customers and WEKA Engineering/Product to address feature gaps, reliability concerns, and documentation improvements.
• Own, track, and document customer issues via the ticketing system; drive issues to resolution with clear, timely communication and executive-ready updates when needed.
• Proactively monitor customer environments (Ceph and WEKA) using observability and remote monitoring tools to identify and remediate risks before they impact production.
• Support account teams (Customer Success, Sales Engineering, Partners/Resellers) with deep technical expertise and credibility in front of senior customer stakeholders.
• Contribute to knowledge sharing through internal and customer-facing documentation (FAQs, KB articles, runbooks) and repeatable troubleshooting playbooks.
• Manage multiple engagements and cases concurrently, balancing urgency, impact, and long-term customer outcomes.
• Participate in on-call and follow-the-sun support rotations as required; work occasional alternative hours (nights/weekends/holidays) and travel as needed.

Learning & Growth at WEKA

• Ramp on WEKA’s architecture, tooling, and support model, and progressively take ownership of designated services engagements beyond Ceph.
• Develop deeper expertise in S3-compatible object storage concepts and ecosystems (clients, load balancing, performance testing, multi-tenancy), with mentorship from WEKA SMEs.
• Partner with internal teams to improve product supportability and operational excellence for object-storage use cases.

Requirements

We’re looking for a senior, customer-facing engineer who can lead Ceph architecture and operations today, and who is excited to grow into a broader object-storage and WEKA role.

• 10+ years in customer-facing technical roles solving complex enterprise infrastructure issues.
• 5+ years of hands-on Ceph experience in production: cluster design, deployment, upgrades, and day-2 operations.
• Strong understanding of Ceph internals and operational mechanics: MON quorum, MGR active/standby, OSD behavior, CRUSH and CRUSH maps, pools and placement groups (PGs), recovery/backfill and rebalancing.
• Experience operating large-scale (multi-PB) Ceph environments and navigating the operational challenges of fleet size, PG scaling, and long-running recovery events.
• Practical experience with Ceph RGW and S3 concepts (buckets, users/tenants, load balancing, scaling patterns, performance troubleshooting).
• Expertise in Linux/Unix administration in multi-platform, distributed environments.
• Strong troubleshooting skills across hardware, OS, networking, and distributed storage layers (including diagnosing performance bottlenecks and failure scenarios).
• Deep understanding of networking (Infiniband, Ethernet, DPDK, UCX), cloud computing, and distributed storage.
• Experience with observability and monitoring stacks (Prometheus/Grafana and common log/metrics tooling).
• Proficiency in Python and/or Bash; comfort building automation for monitoring, diagnostics, and repeatable operational tasks.
• Excellent written and verbal communication skills, with the ability to explain complex technical topics to both technical and non-technical stakeholders.

It’s Nice If You Have

• Experience with Kubernetes/Containers and/or cloud platforms (AWS, Azure, OCI, GCP) in storage-heavy environments.
• Familiarity with Jira, Confluence, Slack, and collaborating across Support, Engineering, and Product teams.
• Experience supporting HPC or AI/ML infrastructure (GPU clusters, high-throughput networking, performance benchmarking).
• Experience with infrastructure-as-code or config management (Ansible, Terraform, etc.).
• Strong technical writing skills and a habit of creating reusable runbooks and playbooks.

What Success Looks Like

• Customers view you as a trusted technical leader for Ceph and object storage, and they proactively engage you for architectural guidance and operational reviews.
• You can independently assess Ceph cluster health, identify risk, and lead remediation plans that improve availability and performance.
• You deliver consistent, high-quality customer communications and drive issues to resolution while partnering effectively with internal teams (CS, Product and Engineering).
• You build durable artifacts (runbooks, dashboards, automation, postmortems) that raise the operational maturity of customer environments and WEKA’s supportability.
• You ramp quickly on WEKA’s products and processes and expand your ownership beyond Ceph into broader designated services engagements.

The WEKA Way

• We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
• We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
• We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

About Us

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Nubank was listed on the NYSE in 2021 and was recently named one of Time Magazine's 100 Most Influential Companies. For more information, visit www.nu.com.br.

About the Role

NuPay is a primary pillar in Nubank’s mission to revolutionize BNPL (Buy Now, Pay Later) solutions, creating a seamless bridge between customers and merchants. By stripping away the friction of traditional e-commerce checkouts, we are building an ecosystem where secure, instant payments are accessible across all channels—from online carts to physical stores via digital wallets.

You will join the NuPay team as a technical anchor, driving the evolution of a payments stack that balances massive scale with ironclad reliability. This role is about more than just moving bits; it’s about architecting the financial infrastructure that millions of people and businesses rely on to grow, ensuring every transaction is a bridge of trust between Nubank and our partners.

As a senior technical leader, you will oversee the technical direction of our payment features, navigating the complexities of authorization and settlement while mentoring the next generation of engineers. You will sit at the intersection of product innovation and platform stability, ensuring our checkout experience remains the gold standard for Latin American fintech.

Responsibilities

• Architect scalable systems for the NuPay domain, ensuring seamless and robust integration with our global internal payment platforms.

• Lead technical design for core payment lifecycles—including authorization, capture, settlement, and reconciliation—while balancing performance with security.

• Scale the payments platform to maintain high availability during extreme traffic surges, such as Black Friday or major retail events.

• Partner with Product Managers to iterate on the checkout journey, optimizing for high conversion and low churn while maintaining a world-class NPS.

• Define engineering standards for architecture, observability, and security, influencing multiple squads to uphold a high quality bar.

• Collaborate with Risk and Finance teams to engineer solutions that satisfy complex regulatory requirements without compromising the user experience.

Required Qualifications

• Track record of technical leadership in architecting complex, distributed software environments at scale.

• Deep expertise in high-availability systems, with demonstrated ability to perform rigorous trade-off analysis for long-term scalability.

• Background in high-criticality FinTech, specifically within Payments or Core Banking environments governed by strict SLAs.

• Evidence of delivering high-throughput systems using modern engineering practices, including automated testing, observability, and safe rollout strategies.

• Experience mentoring senior engineers, fostering a culture of technical excellence and shared ownership across organizational boundaries.

Nice to Have

• Experience with acquiring, sub-acquiring, or payment gateway architecture.

• Previous involvement with e-commerce or marketplace platforms managing proprietary payment stacks.

Location & Work Model

This role is based in São Paulo or Campinas, Brazil or Toronto, Canada or Buenos Aires, Argentina on a Hybrid model.

Diversity & Inclusion / Equal Opportunity

At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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