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Full Stack Developer
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Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
Position
We seek a full-stack developer to help us build, maintain and improve existing, internally used web applications. In the ongoing upgrade project, our goal is to make the application more stable and maintainable, and to replace the old framework with modern, widely recognized ones. The perfect candidate is not afraid to touch old code, can see the big picture and is open to discussing improvement ideas.
Interactive Brokers Group has consistently been at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features, all for the lowest cost to our clients.
Responsibilities
- Take part in the BAU development tasks
- Designing, implementing, and delivering high-quality software solutions that conform to architectural standards
- Optimizing and refactoring existing code for improved reliability and performance
- Understand and rework/improve the existing codebase
- Advise improvements on the application and architectural level
- Testing, fine-tuning, and deploying new software features
Qualifications, Skills & Attributes
Minimum qualifications:
- Degree in Computer Science or related technical field
- 5+ years of experience in Java development
- Understanding Java EE
- Experience in web development (JavaScript, HTML, JSP), familiarity with JavaScript frameworks such as Vue.js is a plus.
- Experience with Spring
- Experience with Oracle SQL
- Strong analytical and problem-solving skills
- Strong communication skills in English
Company Benefits & Perks
- Discretionary annual bonus (cash and stock)
- Private healthcare insurance
- Subsidized recreational pass (AYCM XL package - 80% employer contribution)
- Daily food allowance in the office
- Monthly BKK pass
- Hybrid way of working (1 day home office/week)
- Modern office in the heart of Budapest with free amenities
- Great atmosphere with friendly and exceptional colleagues, frequent company outings.
*The benefits package will be reviewed regularly and may be subject to change.
Ready to apply?
Apply to Interactive Brokers
Senior Full Stack Software Engineer
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WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform.
WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement.
Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it.
Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers and portfolio managers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people.
The Role: Our team is looking for an experienced Full Stack Developer to work on the firm's internal alerting and notification systems. You'll own the frontend for these applications and will have considerable input into future features and architectural direction.
- Build Great Interfaces & APIs: Design, develop, and deliver clean, responsive user interfaces and intuitive APIs for our internal users.
- Strengthen Reliability & Observability: Improve our CI/CD pipelines, monitoring, and observability systems to keep our services robust in production.
- Create Developer Tooling: Build tools for the team and the broader firm that streamline our development pipeline, including tooling for use with agentic coding systems.
- Write Clear Documentation: Ensure our systems are well-documented so they're easy to understand, adopt, and maintain.
- Maintain High Code Quality: Drive engineering standards through thoughtful code reviews, well-tested implementations, and clean, maintainable architecture.
What You’ll Bring:
- Frontend: Strong proficiency in HTML, CSS, and JavaScript/TypeScript, with hands-on experience using React.js, Material-UI, and modern build tools such as Vite.
- Backend: Experience developing and maintaining web backends and HTTP APIs, preferably in Python. Familiarity with Go, PHP, Ruby, Perl, or other server-side languages is also welcome.
- Databases: Working experience with SQL databases, particularly PostgreSQL and SQLite.
- Infrastructure: Comfortable in a Unix/Linux environment, with practical experience in CI/CD pipelines and Docker/containerized applications. Experience with Kubernetes or distributed systems is a plus.
- Problem Solving: Strong debugging skills and the ability to methodically work through complex issues.
- Communication: Clear, collaborative communication style — you can explain technical decisions and work effectively across teams.
What We Offer:
- Competitive compensation package
- Core benefits include: premium private health insurance and life insurance with savings plan
- Support for every aspect of life through Employee Assistance Program and fully covered sick leave
- Strong culture of learning and development: training courses, library, guest speakers, share and learn events, global conferences
- Regular offsite team buildings, annual conferences and occasional global summits – opportunity to travel and connect with our local and global teams
#LI-MH1
By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction.
Copyright © 2025 WorldQuant, LLC. All Rights Reserved.
WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.
Ready to apply?
Apply to WorldQuantRealize your potential by joining the leading performance-driven advertising company!
As a Solutions Engineer in Budapest, you will work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. You will be responsible for onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices and optimization strategies across a book of business.
The Solutions Engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. The Solutions Engineer should be a fast learner and able to ramp up on the changing needs of the platform. Continuous learning and adaptability to change are critical parts of the job.
To thrive in this role, you'll need:
- Fluency in English is a must!
- B.tech/ B.E/ Bsc. IT graduates with at least 3 years of Experience as technical solutions or support roles, preferably in the ad tech industry with hands on experience.
- Hand experience with SQL and API calls and tools. Knowledge with one of following Google Analytics, JavaScript, CSS/HTML, and Mobile SDKs - an advantage
- Strong customer service skills; ability to translate technical investigations and analysis into actions for customers
- Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling
- Knowledge of business processes, workflows, and ability to provide structured formal documentation
- Excellent written and verbal communication skills, and demonstrated ability to build effective relationships
- Ability to manage multiple projects and stakeholders, understand urgency and prioritize appropriately
- Ability to understand business objectives and partner with them to achieve key results
Bonus points if you have:
- Experience in tracking implementation methods (Shopify, Wordpress, DCM, etc.) - an advantage
- Experience in product implementation, specially experience with pixel implementation on customers’ websites S2S and cookies - an advantage
- Familiarity with Google Tag Manager as well as mobile measurement partners (Appsflyer, Adjust, Kochava, Branch, etc.) - an advantage
- Familiarity with attribution models, testing frameworks, and privacy regulations - an advantage
- Good understanding of digital media industry, ad serving technologies, platforms and tools - an advantage
How you’ll make an impact:
As a Solutions Engineer, you’ll bring value by:
- Owning responsibility for the End2End technical onboarding process , Taboola pixel implementation , conversion tracking , performance and health analysis.
- Building an in-depth knowledge of how Taboola advertising products work and can be used to help meet a wide range of marketing objectives.
- Owning and implementing executional tasks associated with setup and delivery, and providing consultation to the business and customer on best practices.
- Perform technical troubleshooting to identify and proactively solve onboarding related issues.
- Performing detailed End2End campaign performance analysis and providing optimization recommendations to increase revenue.
- Proactively overseeing and managing campaign level performance, advising on delivery and KPI attainment.
- Surfacing verticalized best practices, insights, trends and benchmarks to aid performance.
- Design methodologies and tools to improve the customer service and the team’s troubleshooting ability
- Collaborate with the business teams and work directly with external customers’ product and technical teams to successfully integrate with Taboola’s products
Why Taboola?
If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:
- Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
- Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
- Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
#LI-SRM1
#LI-Hybrid
Ready to apply?
Apply to GravityRealize your potential by joining the leading performance-driven advertising company!
As a Solutions Engineer in Budapest, you will work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. You will be responsible for onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices and optimization strategies across a book of business.
The Solutions Engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. The Solutions Engineer should be a fast learner and able to ramp up on the changing needs of the platform. Continuous learning and adaptability to change are critical parts of the job.
To thrive in this role, you'll need:
- Fluency in English is a must!
- B.tech/ B.E/ Bsc. IT graduates with at least 3 years of Experience as technical solutions or support roles, preferably in the ad tech industry with hands on experience.
- Hand experience with SQL and API calls and tools. Knowledge with one of following Google Analytics, JavaScript, CSS/HTML, and Mobile SDKs - an advantage
- Strong customer service skills; ability to translate technical investigations and analysis into actions for customers
- Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling
- Knowledge of business processes, workflows, and ability to provide structured formal documentation
- Excellent written and verbal communication skills, and demonstrated ability to build effective relationships
- Ability to manage multiple projects and stakeholders, understand urgency and prioritize appropriately
- Ability to understand business objectives and partner with them to achieve key results
Bonus points if you have:
- Experience in tracking implementation methods (Shopify, Wordpress, DCM, etc.) - an advantage
- Experience in product implementation, specially experience with pixel implementation on customers’ websites S2S and cookies - an advantage
- Familiarity with Google Tag Manager as well as mobile measurement partners (Appsflyer, Adjust, Kochava, Branch, etc.) - an advantage
- Familiarity with attribution models, testing frameworks, and privacy regulations - an advantage
- Good understanding of digital media industry, ad serving technologies, platforms and tools - an advantage
How you’ll make an impact:
As a Solutions Engineer, you’ll bring value by:
- Owning responsibility for the End2End technical onboarding process , Taboola pixel implementation , conversion tracking , performance and health analysis.
- Building an in-depth knowledge of how Taboola advertising products work and can be used to help meet a wide range of marketing objectives.
- Owning and implementing executional tasks associated with setup and delivery, and providing consultation to the business and customer on best practices.
- Perform technical troubleshooting to identify and proactively solve onboarding related issues.
- Performing detailed End2End campaign performance analysis and providing optimization recommendations to increase revenue.
- Proactively overseeing and managing campaign level performance, advising on delivery and KPI attainment.
- Surfacing verticalized best practices, insights, trends and benchmarks to aid performance.
- Design methodologies and tools to improve the customer service and the team’s troubleshooting ability
- Collaborate with the business teams and work directly with external customers’ product and technical teams to successfully integrate with Taboola’s products
Why Taboola?
If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:
- Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
- Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
- Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
#LI-SRM1
#LI-Hybrid
Ready to apply?
Apply to Taboola
Senior Agent, Customer Service (Dutch Speaker)
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Who We Are
About the Opportunity
What You’ll Be Doing
- Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
- Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
- Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
- Establishing and nurturing strong relationships with company partners and external stakeholders.
- Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures.
What We Look For In You
- Diploma from college or above, related to any major.
- Excellent command of spoken and written English AND Dutch
- Strong customer service skills, highly motivated team-player.
- Knowledge of digital asset exchange/trading.
- Demonstrated ability to motivate others and achieve results.
- Fast typing skills (at least 40 words per minute).
- Basic computer knowledge: MS Office, MS Outlook and Internet Explorer and others applications like GA.
- Call center customer service-related work experience is preferred.
- Willing to work on shift rotation
Nice to Haves
- Familiarity with cryptocurrency and/or finance-technology industry.
- Working knowledge of CRM tools, such as Zendesk.
- Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite.
Perks & Benefits
-
Competitive total compensation package
-
L&D programs and Education subsidy for employees' growth and development
-
Various team building programs and company events
-
Wellness and meal allowances
-
Comprehensive healthcare schemes for employees and dependants
-
More that we love to tell you along the process!
Ready to apply?
Apply to OKX
Who We Are
About the Opportunity
What You’ll Be Doing
-
Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.
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Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.
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Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
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Creating and maintaining strong relationships with company partners and external stakeholders.
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Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
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Support the enhancement of our team function.
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Manage or participate in specific projects which may arise from time to time.
What We Look For In You
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A degree in law / compliance / a related field which demonstrates critical thinking.
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Proficiency in English plus at least one additional EU language (spoken and written).
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Experience in a legal related role or customer service.
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Excellent communication and writing skills, and is detailed-oriented.
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Ability to work independently and as part of a team.
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Comfortable working in a fast-paced, dynamic environment with changing priorities.
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Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
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Solutions mindset: passionate to find the right solution and resolve the issue.
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Excellent time management: ability to multi-task to solve issues while managing time.
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Quick learner: ability to ramp up quickly and act on feedback constructively.
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Willingly to work on a rotational shift.
Nice to Haves
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Working knowledge of CRM tools.
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Familiar with crypto/finance-technology industry/blockchain tracing.
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Experience working with teams across global offices and time zones.
Perks & Benefits
-
Competitive total compensation package
-
L&D programs and Education subsidy for employees' growth and development
-
Various team building programs and company events
-
Wellness and meal allowances
-
Comprehensive healthcare schemes for employees and dependants
-
More that we love to tell you along the process!
| #LI-GB1 |
#LI-HYBRID
Ready to apply?
Apply to OKX
Product Designer (UX/UI)
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Position Overview
Diligent is looking for a Product Designer to support UX/UI design work within our dynamic and fast-moving product design team. Existing within the broader UX department, the design team oversees a range of projects providing the organization flexibility to explore future vision product work and support work that doesn’t align to product team roadmaps.
Key Responsibilities
- Partner with the Product Design Lead and/or Project Owner to ensure design work aligns with project requirements and meets internal quality standards.
- Take ownership of the end-to-end design process - from early concepts to high-fidelity visuals and developer handoff.
- Work closely with fellow designers, Product Managers, Engineers, and cross-functional stakeholders.
- Design intuitive, human-centered experiences for data-driven and AI-assisted features.
- Clearly communicate design decisions, demonstrating a solid understanding of user needs, design best practices, and business goals.
- Conduct user research activities as needed.
- Support and contribute to a culture of ongoing learning and continuous improvement.
The person who will succeed in this role possesses:
- A genuine interest in making a difference by designing products that support better decision-making across companies, nonprofits, educational institutions, and communities.
- Is curious about how emerging technologies, including AI, can responsibly enhance user experiences.
- A strong passion for user-centered design and empathy for real user needs.
- An ability to take ownership of your work – you make decisions, defend them soundly, and hold yourself responsible for the outcomes they produce.
- A mindset geared toward action — you enjoy exploring problems, proposing solutions, and bringing ideas to life.
- A desire to work in a high-paced team environment where you have an opportunity to contribute and make a difference.
- A belief that great design starts with a team with a culture of design excellence and want to actively contribute to it.
The person who will succeed in this role possesses:
- A genuine interest in making a difference by designing products that support better decision-making across companies, nonprofits, educational institutions, and communities.
- A strong passion for user-centered design and empathy for real user needs.
- An ability to take ownership of your work – you make decisions, defend them soundly, and hold yourself responsible for the outcomes they produce.
- A mindset geared toward action — you enjoy exploring problems, proposing solutions, and bringing ideas to life.
- A desire to work in a high-paced team environment where you have an opportunity to contribute and make a difference.
- A belief that great design starts with a team with a culture of design excellence and want to actively contribute to it.
Required Experience/Skills:
- 3+ years of professional experience in UX or product design.
- Solid foundation in UX principles with a strong emphasis on visual design.
- Comfortable managing multiple design tasks and shifting priorities in a fast-paced environment.
- Portfolio showcasing user-centered design work and a thoughtful design process.
- Degree in design, technology, psychology, or equivalent practical experience.
- Some experience designing SaaS products, ideally in B2B or enterprise contexts.
- Exposure to product design cycles — from early exploration to launch and iteration.
- Proficient with modern design tools such as Figma, Sketch, or Adobe XD.
- Clear and effective communication skills, both written and verbal.
- Experience designing for web and mobile platforms.
- Familiarity with HTML/CSS is a strong plus.
- Bonus: Experience with illustration, iconography, or motion design.
A portfolio of work demonstrating your design process and passion for design – online or pdf is required for consideration!
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
Senior Agent, Customer Service (German Speaker)
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About this job:
Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks.
What You’ll Be Doing:
- Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
- Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
- Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
- Establishing and nurturing strong relationships with company partners and external stakeholders.
- Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures.
What We Look For In You:
- A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
- At least 1-2 years of experience in language-related roles, including translation, interpretation, or localization.
- Proficiency in both spoken and written language relevant to the job, along with a high level of English language proficiency.
- Ability to work independently in a fast-paced environment and deliver multilingual support.
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Availability to work a Monday–Friday, 9:00–18:00 schedule. Please note: business needs may evolve, and future adjustments to working hours may be required.
- Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure.
- Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions.
- Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently.
- Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers.
Nice to Haves:
- Familiarity with cryptocurrency and/or finance-technology industry.
- Working knowledge of CRM tools, such as Zendesk.
- Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite.
Why Join Us?
- Competitive remuneration package
- Yearly Performance Bonus
- Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
- Employee engagement, recognition and appreciation program.
- Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
- Hybrid work environment available as part of our flexible working approach
Ready to apply?
Apply to OKX