About the Role

The Customer Success Representative (Com Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers. 

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 4 months (or more) before support expiration to perform customer experience assessments and environment health checks
• Understands who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Accurate forecasting, business analysis and sharing insights 
• Assisting customers with whatever is needed to ensure customer success, including but not limited to: 
  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
  o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base 
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses 
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene 
• Manages inbound Renewal inquiries though different Renewals portals 
• Prioritize workload in order to meet all KPIs, goals and objectives. 
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings

What You’ll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered) 
• English Advanced 
• German Advanced
• Relevant work experience is one or more of the following: Sales, Account Management, Customer Success Account Management, Renewals, Account Management 
  
• Proven track record of overachievement of quota and KPIs
  
• Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load
  
• Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team
  
• Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level
  
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
  
• Ability to work in a semi-autonomous and fast-paced environment
  
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
  
• Experience compiling, querying, analyzing and reporting data
  
• Proficiency with SalesForce.com
• Understanding of the technology

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

We’re looking for Enterprise Customer Advocate to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid role and is open to applicants located within Bucharest, Romania. In this role, you will report to the Team Lead, Enterprise Customer Support.

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
• Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Entry level experience in relevant work area in a product or customer technical support role.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask, attention to detail and time management are essential.
• Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
• Experience in a multi-channel environment (Phone/Chat/Email).
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
• Strong work ethic to handle multiple requests with exceptional follow-through
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people. 
  

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

About the Role

The People Partner is responsible for supporting HR activities and acting as a key point of contact for HR matters within Inside Sales organization. This role supports the implementation of people strategies, ensures compliance with local labor laws and internal policies, and assists with the execution of global HR initiatives on a country-specific level. The position requires a good understanding of the local employment landscape and experience supporting HR processes in a business environment. The People Partner will collaborate closely with others HR Business Partner  to ensure alignment and consistency in HR practices.

What You’ll Do

•  Local Labor Legislation & Compliance Advise managers and team leads on Romania labor laws, employment regulations, and internal policies to ensure legal compliance. Support the implementation of HR policies and procedures at the country level. Stay up to date with changes in local labor law and support the company’s compliance with statutory provisions. Assist with employee relations cases and investigations, ensuring fair and consistent resolution. 
• Support for People Managers Assist people managers with employee life-cycle activities (e.g., compensation reviews, performance evaluations, hiring, and data management). Help coordinate relocation activities when needed. Support the rollout of global People & Culture programs and initiatives . Contribute to employee engagement and workplace satisfaction initiatives. Monitor and report on basic HR metrics, trends, and risks relevant to the country. 
• Collaboration Work closely and collaboratively with other HR Business Partner  to ensure consistent application of HR policies, share knowledge and best practices, and coordinate on HR projects and initiatives

What You’ll Bring

• Bachelor’s degree in Human Resources, Business, or a related field (HR certification or relevant postgraduate qualification is a plus)
• Good knowledge of local labor law and HR best practices 
• Strong communication and problem-solving skills
• Experience supporting managers and employees in HR matters
•  Attention to detail and accuracy in execution
• Previous experience in a multinational or matrixed company is an advantage
• Fluent in English 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-IN1

About the Role

The Inside Channel Manager is responsible for managing and driving business results of select Veeam partners. The ICM has overall ownership of sustainable growth within partners, including revenue, relationship, investment, and commitment. The ICM will provide advice and assistance to Veeam Pro Partners on all licensing, product, sales and technical requirements. They will also work closely with their partners to help identify new revenue opportunities.

What You’ll Do

• Achieving revenue targets and goals for the territory
• Reinforces sales & technical knowledge of the partner
• Builds and maintains lasting relationships with key roles within a partner account
• Develops, negotiates and tracks joint Action Plans with the partner
• Discovers partner’s pipeline and keeps it updated from partner side
• Keeps partners up-to-date on Veeam news and promos
• Checks compliance with ProPartner Program requirements and drives the upgrade of the partner level.
• Develops a solid working knowledge of Veeam Software products and the benefits they provide to potential and existing partners.
• Provides support to partners including help with licensing and technical issues related to Veeam products.
• Provides support to qualified prospects and customers including follow up, product information, quotations and closures
• Provides forecasting and account opportunity as needed
• Updates and maintains partner accounts in Veeam CRM system
• Ensure pipeline coverage and follow-up (for resell and cloud projects) 

What You’ll Bring

• Professional in English
• 2+ years experience selling software velocity/high volume sales
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships.
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Understands channel community, industry, and market 

What You`ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-AP1

About the Role

The Account Executive collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort. 

What You’ll Do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed 
• Coordinates sales activities with partners and resellers to identify and close new business 
• Maximizes coverage within the defined region and penetrates organizations with Veeam products 
• Provides forecasting and account opportunity as needed 
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas 
• Teams up with channel sales and system engineers sales the territory on planning and execution 
• Updates and maintains the Veeam CRM system (salesforce.com) 

What You’ll Bring

• Proficient level of English 
• Proven B2B sales experience is preferred 
• Bachelor’s Degree preferred (a combination of education and experience will be considered) 
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field) 
• Ability to find approach to different types of persons in order to establish positive and lasting relationships 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter 
• Ability to adapt to changes in roles and responsibilities 
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools 
• Exceptional verbal communication skills and ability to relay information to potential customers in English 
• Salesforce.com is a plus 
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc) 
• Strong interest and passion for technology innovation and the industry 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

About the Role

The Customer Success Representative (Named Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers. 

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 9 months or more before support expiration to perform customer's technical environment health check, and proactively provide support to customers to ensure full product and feature adoption
• Proactive engagement with customers with the goal to educate customers of new product features, additional products, tie it to the business outcomes, close renewals and grow account by selling and closing Upgrades and New Licenses \
• Understand who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Enterprise Renewals Agreements, Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Effectively negotiate Renewals offers at the CxO level
• Accurate forecasting, business analysis and sharing insights  
• Assisting customers with whatever is needed to ensure customer success, including but not limited to: 
  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
  o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings

What You’ll Bring

• Minimum of 2 years relevant work experience is one or more of the following: Sales, Account Management, Customer Success Account Management, Renewals, Account Management
• English and Russian Advanced level 
• Proven track record of overachievement of quota and KPIs
• Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load
• Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team
• Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com
• Understanding of the technology

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role 

We are looking for an Application Administrator to join our team. Application Administrator is a key role in the Enterprise Applications team under the Corporate Technology umbrella. In this role, you will work closely with team members across functions to optimize and enhance key SaaS applications. You will collaborate with business and IT stakeholders to deliver robust solutions, streamline processes, and enable automation that supports our ongoing digital transformation. Your responsibilities will include configuring and maintaining SaaS platforms, ensuring security and compliance, and driving continuous improvement in our application management practices.

This position calls for strong technical skills, a commitment to cross-functional teamwork, and the ability to translate business needs into scalable system solutions.

What You’ll Do

• Serve as the subject matter expert (SME) for assigned SaaS applications and integrations
  
• Manage application lifecycle, including provisioning, configuration, maintenance, and decommissioning 
  
• Design and implement automation for user management, reporting, and data synchronization
  
• Ensure compliance with internal security, access management, and audit standards
  
• Troubleshoot and resolve complex incidents escalated from Administrators 1–2 levels
  
• Document system configurations, workflows, and technical procedures
  
• Partner with Security and IT teams to enhance SSO, MFA, and data protection measures
  

What You’ll Bring

• At least 3+ years of experience in SaaS application administration or enterprise IT systems management 
  
• Minimum 2 years of hands‑on experience in Tier 2 (L2) technical support within an enterprise environment 
• Degree in computer science, information systems, or relevant field
• In-depth knowledge of SaaS and cloud platforms (Microsoft 365, Atlassian suite, ServiceNow, Zoom, Slack, etc.)
• Experience with SSO/MFA integration (Okta, Azure AD, or similar identity providers)
  
• Proficiency in automation and scripting (PowerShell, Python, or API-based workflows)
• Experience working with ticketing systems like ServiceNow or Jira, and familiarity with ITSM best practices, including the ITIL framework
  
• English proficiency sufficient to communicate with international teams

Bonus Skills

• Experience integrating SaaS tools with enterprise systems, such as CRM or IAM platforms
• Understanding of data security, compliance, and access governance principles
• Familiarity with AI-powered productivity and automation tools, including Microsoft Copilot, ChatGPT, or similar solutions

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AS6

#LI-REMOTE

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (ACH)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & German
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Proficient Turkish and English level
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & Turkish
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

About the Role

We are looking for an experienced Salesforce Engineering Manager to lead a team of Salesforce engineers delivering scalable, secure, and business‑critical Salesforce solutions. This role combines people leadership, delivery management, and technical oversight, and is ideal for a leader who enjoys growing engineers while driving predictable execution. 

You will partner closely with internal team members and other stakeholders to ensure our Salesforce platform continues to evolve in support of Veeam’s global growth. 

What You’ll Do

• Mentor and manage a team of Salesforce engineers through regular 1:1s, feedback, and coaching 
• Support career growth and performance, fostering a collaborative, inclusive, high-trust team culture 
• Optimize delivery for Salesforce initiatives across Salesforce ecosystem, managing risks, dependencies, capacity, and stakeholder communication 
• Guide technical approach for your team, enabling engineers to deliver consistent value 
• Drive engineering best practices (quality, testing, security, scalability), reducing technical debt and improving CI/CD and releases 
• Use data and metrics to improve predictability, quality, and team effectiveness 
• Continuously improve engineering workflows and development practices 

What You’ll Bring

• 6+ years of experience in Salesforce or enterprise software engineering 
• 1+ years of experience leading or managing engineers 
• Strong knowledge of the Salesforce platform, including Apex, Lightning Web Components, Flow, and integrations 
• Experience delivering Salesforce solutions in complex, enterprise environments 
• Strong communication and collaboration skills with technical and non‑technical partners 

Bonus Skills

• Experience working in multi‑org Salesforce environments 
• Familiarity with regulated or compliance‑aware deployment models 
• Experience modernizing or re‑platforming Salesforce implementations 
• Experience working with distributed or global teams 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the Romania, Veeam reserves the right to decline the application for this position.#LI-Remote
#LI-JS4

About the role:

The Inside Sales Representative collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Advanced level of English 
• Advanced level of German
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

This role focuses on planning, launching, and optimizing B2B digital campaigns across Paid Search, Paid Social, and Display channels to drive demand generation. You will manage agency partners, analyze performance data, and continuously improve ROI through testing and optimization. It requires a hands-on, data-driven marketer who can manage multiple campaigns while collaborating with stakeholders to align digital strategy with business goals.

What You’ll Do

• Develop and launch high-performance digital campaigns across Paid Search, Paid Social and Display channels
• Build media plans based on campaign briefs: channel selection, audience targeting and budget allocation
• Manage agency partner day-to-day: assign tasks, review performance reports and drive optimization
• Track, analyze and report on campaign performance; translate data into actionable insights for stakeholders
• Collaborate with campaign managers to align digital execution with demand generation goals
• Proactively identify optimization opportunities and propose tests to improve ROI
• Manage multiple programs simultaneously and ensure consistent delivery across all active campaigns

What You’ll Bring

• 3+ years of hands-on experience running paid campaigns in Google Ads, Microsoft Advertising, Meta, LinkedIn and Reddit
• Solid understanding of B2B digital advertising: keyword strategy, audience targeting, bidding and conversion tracking
• Experience with Google Analytics and platform-native reporting tools
• Ability to analyze performance data and make informed optimization decisions
• Excellent Microsoft Office skills
• Strong communication and stakeholder management skills — confident on calls, clear in writing
• Robust independent decision-making, organizational, planning and problem-solving skills
• Ability to work independently and within a team environment
• Proactive, organized and able to manage multiple workstreams independently
• English B2-C1 level — fluent spoken and written
• Experience with programmatic advertising or content syndication is a plus
• Higher education in Marketing, Communications or a related field

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-AP1

About the Role

This role is focused on supporting operational excellence across our post-sales organization. This role sits at the intersection of Renewals, Customer Success, Customer Support, and Professional Services, partnering closely with operational leaders to deliver programs that directly influence customer retention, expansion, and long-term value.

As a key program contributor, you will manage cross-functional initiatives from planning through execution—bringing structure, visibility, and coordination to high-impact work. This is a highly collaborative individual contributor role that requires strong organizational skills, clear communication, and the ability to work effectively with stakeholders across multiple functions.

What You’ll Do

• Manage end-to-end programs and projects within the post-sales organization, from planning through execution and successful delivery, ensuring alignment with organizational priorities and timelines
• Support initiatives that directly improve customer retention, renewals efficiency, and expansion outcomes in a SaaS business model
• Coordinate and align multiple post-sales functions—including Renewals, Customer Success, Customer Support, and Professional Services—to support execution of cross-functional programs
• Partner with stakeholders and operational teams to ensure alignment, track progress, and resolve execution challenges
• Translate business requirements into clear project plans, timelines, milestones, and stakeholder updates
• Support the definition and tracking of success metrics for projects and programs
• Identify process gaps, operational inefficiencies, and improvement opportunities across post-sales workflows, and support initiatives to address them
• Ensure consistent communication, documentation, and stakeholder visibility throughout the lifecycle of each initiative
• Support development of business cases for new initiatives, including gathering inputs, documenting expected outcomes, and tracking key assumptions
• Track program progress and support measurement of business outcomes after delivery
• Coordinate with upstream and downstream operational teams, including but not limited to: Sales Operations, Finance, and Corporate Technology, to support end-to-end operational continuity
• Maintain program documentation, timelines, and status reporting to ensure transparency and execution discipline

What You’ll Bring

•  3+ years of experience in program or project management, operations, or related roles, ideally supporting post-sales operations within a SaaS or technology-driven organization
• Experience supporting cross-functional initiatives involving multiple operational teams
• Advanced level of English

Bonus Skills

• Technical writing and project management experience.
• Experience with project management tools (Jira, Trello, Confluence).
• Builder mindset and excitement about creating something from nothing.
• Ability to partner with internal leaders and understand core business functions.
• Ability to solve complex problems through data analysis.
• Ability to meet tight deadlines and multitask.
• Strong organizational and time management skills.
• Ability to work in a structured, detail-oriented manner while maintaining awareness of broader business objectives.
• Strong execution focus, with the ability to follow through and drive initiatives to completion.

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Associate Hosting Representative works with Veeam Cloud & Service Provider, Channel, and Commercial teams to grow Veeam’s presence within the hosting and service provider ecosystem. The role focuses on developing partner relationships and driving revenue through Cloud and Service Provider partners.

What You’ll Do

• Working closely with the rest of the Veeam Cloud and Service Provider team, Channel Managers and Commercial (end-user) team.
• Achieving the assigned revenue targets and MBOs for the territory.
• Developing and executing territory plans with the focus on prospective mid-sized Service Provider market.
• Recruiting, training and enabling prospective Cloud and Service Provider partners.
• Managing the full sales cycle of an opportunity, including generating own leads or responding to inbound leads, understanding solution requirements, providing proposals and closing opportunities.
• Providing ongoing account management of the hosting partners.
• Leveraging existing relationships and creating new relationships in the channel partner community.
• Working with marketing, alliances and distribution teams on opportunity-generating campaigns.
• Providing forecasting and account opportunity management in Salesforce.
• Providing ongoing support and training to channel and commercial teams.
• Maintaining and promoting a successful and positive work environment.
• Fulfilling professional goals and targets based on the performance indicators at the individual, department, and company level.
• Reporting and registering on time complete and accurate data required in internal applications, tools and systems.
• Performing any other service tasks and responsibilities assigned by the department manager.

What You’ll Bring

• Bachelor’s Degree preferred (a combination of education and experience will be considered).
• Advanced level English and French.
• 2–3 years of previous experience in Business-to-Business (B2B) sales of high-tech products or services is preferred.
• Knowledge of the IT industry is preferred.
• Ability to work independently with limited direction in a fast-paced environment.
• Capacity for innovative thinking and problem-solving.
• Strong communication skills.
• Ability and willingness to continuously self-improve.
• Ability to meet deadlines and manage priorities.
• Capacity to understand clients’ needs.
• Negotiation skills.
• Strong sense of initiative.

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-AP1

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English (Spanish / German / French nice to have)
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Inside Systems Engineer is responsible for working closely with the Inside Sales department and to help inform, educate and influence partners, resellers and end users of our product offerings. Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers. You will be responsible for the creation of content and delivery of demonstrations to support Veeam messaging. The successful candidate will be a self-motivated, technically competent Veeam Inside Systems Engineer with an ability to partner with other groups within the sales and support organization to close sales. The role requires strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

What You’ll Do

What You’ll Bring

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

About the role

The Senior Associate Account Executive, Inside Sales UK&I collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (UK&I)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

Amdaris background

Amdaris is an international cutting-edge software development solutions organisation. We fuse together exceptional talent that takes software to the next level and delivers outstanding services through our blended model of resources across our European offices. Our approach has helped us grow 40% every year for the last four years, and our future is even bigger.

Role purpose

To boost employee experiences and create a working environment where people feel valued and motivated. 
Contribute at both hands-on and strategic levels to create a friendly, innovative and collaborative culture.
To work collaboratively with the people operations and organisational development teams to manage people operations and ensure they are aligned with Amdaris’ goals.
Ensure Amdarian’s are always learning and able to develop their careers to meet aspirations.
Manage and deliver all key elements of the employee lifecycle, ensuring that the employee experience is positive and engaging.(eNPS)
Work in line with Agile HR principals on People related projects across EMEA.

Key accountabilities 

Stay abreast of employment law and improve, implement, and manage people policies and procedures accordingly.
Advise, coach, and support management with all employee relation matters.
Work closely with leaders to mentor and coach them on upskilling their managerial skills and building a high performing team
Create and deliver programs to improve employee experience.
Analyze employee engagement results and suggest and deliver initiatives to improve.
Develop and deliver employee engagement initiatives to boost performance and morale.
Promote the mental and physical wellbeing of our employees.
Manage the compensation and benefit review process for all employees.
Collaborate with the business on EMEA projects which support the delivery of the Global People strategy and people excellence.
Help employees to plan and develop their careers.
Support managers to manage underperformers through Performance Improvement Plans (PIPs) and ensure alignment with company objectives.
Support managers with legal aspects in Probation period approval process.
Work closely with managers and employees to improve relationships and increase productivity and retention.
Enable the smooth running of Centers by working in collaboration with the Center Directors.
Present solutions to people issues that enable stakeholders to better meet their commercial growth objectives.
Maintain accurate people data to help drive evidence-based decision-making relating to people, ensure compliance, and assist in workforce planning.
Facilitate full utilization of our HR system (HiBob) across the organization.
Support managers with talent and succession planning, compensation management, and employee and leadership development.
Ensure Employee Net Promoter Score (eNPS) is aligned with company objectives.
This list is not exhaustive, you will be required to take on additional responsibilities as reasonably requested by your manager

Essential competencies

 4+ years of experience in field.
Ability to understand human behavior, to lead and motivate people, to make decisions.
Great communication skills and English language.  
Knowledge of the local labor market.
Reputation for integrity, dedicated work ethic, and desire for ownership & accountability.
Expertise in people policies & procedures.

Desirable competencies 

Demonstrated experience with data and analytics and working with technical teams.
Fully developed coaching and problem-solving skills.
Ability of developing and rolling out scalable people solutions that address the needs of the business.
Track record of working in fast paced, changing environments.
Project management skills.

We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth.

Key Responsibilities

• Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
• Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
• Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization.
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
• Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
• Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. 

Qualifications

• 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results.
• Experience leading cross-functional teams and delivering impactful results.
• Deep understanding of modern product and project management practices. 
• Good understanding of when development is needed or not needed to solve the problem.
• Strong analytical mindset with the ability to make data-informed decisions.
• Strong organizational, planning, and delivery skills are a must.
• Excellent communication with strong stakeholder engagement and alignment skills.
• Proven records in business process analysis, optimization, and digital transformation.
• Experience in building automations to optimize processes and manual tasks.
• Self-driven, highly organized, and comfortable working remotely across time zones.
• Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
• Previous BA experience is a plus.
• Fluent in English (spoken and written).

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

We are seeking an experienced and empathetic Employee Relations Specialist to lead and manage employee relations for our hub in Romania. In this key role, you'll ensure that employee matters are handled with fairness, legal compliance, consistency, and compassion, all while aligning with our values and business objectives. 

As the primary Employee Relations expert for Romania, you'll collaborate closely with Talent Management and the Talent & Culture teams to navigate complex employee situations, guide leadership through sensitive decisions, and maintain compliance with Romanian labor laws and employment regulations. 

This is the perfect opportunity for someone who can bring calm and clarity to critical situations while thriving in a fast-paced, global tech environment that's constantly evolving. 

Key Responsibilities: 

Employee Relations Leadership 

• Act as the main point of contact for all employee relations matters in Romania, handling cases with professionalism and confidentiality.
• Manage a wide range of employee relations issues, including performance and disciplinary actions, grievances, misconduct, and terminations, ensuring fairness and respect for all involved.
•  Lead and facilitate complex investigations, ensuring outcomes are legally compliant and reflect our organizational values. 
• Provide expert guidance during organizational change, supporting transparent and legally compliant processes. 

Labor Law Expertise & Compliance 

• Serve as the go-to expert on Romanian labor law, offering business-focused advice to HR and leadership teams.
• Ensure that employee relations practices are compliant with local labor laws and consistently applied across the organization.
• Collaborate with legal counsel on high-risk or complex cases, ensuring best practices are followed.

Collaboration & Partnership 

• Partner with HR Business Partners to help leaders address employee relations matters effectively.
• Work closely with the Talent & Culture team to integrate employee relations practices with performance management frameworks, policies, and employee experience initiatives.
• Contribute to ER training programs, helping managers navigate difficult conversations and handle performance management and disciplinary processes.

Documentation & Reporting 

•  Keep accurate and confidential records of all employee relations cases. 
• Provide valuable insights and trend reports to People leadership, helping drive informed decision-making. 
• Support audits and internal reviews related to employment practices.

Requirements: 

• Bachelor’s Degree in Human Resources, Psychology, ora related field. 
• At least 5 years of experience in Employee Relations or a similar HR role, preferably within a tech or multinational company.
• In-depth knowledge of Romanian labor law and employment regulations, with practical experience in handling complex situations.
• Proven experience in managing investigations, disciplinary actions, and terminations (both voluntary and involuntary).
• Experience supporting organizations through change (e.g., mergers, acquisitions, restructurings) is a plus.
•  High emotional intelligence, sound judgment, anda strong sense of discretion. 

• Fluency in English (written and spoken). 

#LI-AA1