Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for nearly two years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your expertise has tangible impact.
• iBanFirst is profitable and backed by long-term investors: Xavier Niel, Bpifrance, and Marlin Equity Partners.

Joining iBanFirst means joining a profitable, international, fast-growing tech company where operational excellence meets technological ambition.

The Role

Recruitment Context

We are opening this position to support the continued growth of our Back Office team. As our transaction volumes expand across Europe, we need a senior operator who can handle the most complex payment and FX operations with full autonomy, ensure our regulatory control framework meets the highest standards, and contribute to the continuous improvement of our processes.

Manager & Team

You will report to Marc Lippler, Head of Back Office, with iBanFirst for 6 years.

The Back Office team is currently based in Brussels (Avenue Louise, Ixelles), embedded in an office of 25 people. You'll work closely with Finance, Compliance, Technology, Treasury, and banking partners across Europe.

The role can be based in Brussels (Avenue Louise), Paris (Porte Maillot) or London (The City).

What will you do?

As a Senior Back Office Analyst, you are the expert in the room. You handle the most critical operations with precision and autonomy, act as the escalation point for complex cases, and drive improvements that make the team more efficient and resilient.

Task breakdown:

• 40% — Production & daily operations: Executing and controlling the most complex payment flows, FX settlements, and safeguarding controls
• 60% — Control, projects & process improvement: Strengthening the control framework, driving automation and data-driven monitoring

Key responsibilities:

Production & Operations:

• Execute and validate domestic and cross-border payments (SWIFT, SEPA, TARGET2, FPS, etc.) with full command of edge cases and exceptions
• Monitor and settle FX trades with liquidity providers; manage collateral requirements
• Perform daily safeguarding controls and ensure full compliance with regulatory requirements on client fund protection
• Lead breaks investigation and resolution — own complex reconciliation issues from identification to closure
• Handle exceptional liquidity line decisions and high-impact operational issues
• Process RMA requests and liaise with banking partners via SWIFT and other channels
• Provide expert operational support to the Front Office on payment and FX issues

Control & Improvement:

• Approve exceptional cases outside standard procedures; make sound judgment calls on complex operational scenarios
• Oversee regulatory compliance and reporting requirements
• Use data tools (Metabase, Grafana, SQL, Power BI) to monitor operations, identify anomalies, and improve controls
• Lead or contribute to automation and process improvement projects
• Liaise with Risk, Product, Treasury, and Finance teams on operational matters

Role Objectives

First 3 months:

• Operate autonomously across all standard and complex payment and FX operations
• Build a solid understanding of our control framework, regulatory environment, and internal tools
• Identify first improvement opportunities

First 6 months:

• Be the go-to expert for complex operational scenarios and escalations
• Lead or co-lead at least one process improvement or automation initiative
• Contribute meaningfully to the team's control and reconciliation framework

First 12 months:

• Drive measurable improvements to operational efficiency and control quality
• Be a fully trusted senior member of the team, supporting the Head of Back Office on governance matters
• Have delivered at least one significant automation or monitoring project

What do you bring?

Experience:

• 4–5 years of experience in Back Office operations, payment operations, or financial operations in a fintech, bank, or payments company
• Solid understanding of payment schemes (SWIFT, SEPA, TARGET2, FPS…), FX settlement, and safeguarding regulations

Must-have skills:

• Fully autonomous — you take ownership of your scope, operate independently, and know how to move forward without waiting to be told
• Rigor and structure — meticulous in controls and documentation, high stress resilience
• Data-driven — comfortable with SQL, Power BI, Metabase, or Grafana to monitor, analyse, and improve
• Problem-solving mindset — you dig into breaks and incidents and don't stop until they're resolved
• Ethics and integrity — non-negotiable in a regulated financial environment
• Excellent communicator — at ease with internal stakeholders across Finance, Risk, Compliance, and Technology
• Fluent in English (working language); French and/or Dutch is a plus

Nice to have:

• Experience with automation tools or workflow improvement projects
• Familiarity with safeguarding requirements under PSD2/EMD
• Knowledge of Metabase or Grafana

What do we offer?

• Permanent contract
• Office location: Brussels (Avenue Louise), Paris (Porte Maillot) or London (The City) — your choice

Why this is a great opportunity:

• Work at the operational and technical heart of a fast-growing European fintech — Back Office here is strategic, not just transactional
• Complexity and real ownership — you handle the hardest cases, make critical decisions, and have a direct impact on client experience and regulatory standing
• Be a force for change — room to improve processes, propose automation, and shape the way the team works
• Flat hierarchy — direct access to leadership; everyone talks to everyone
• Fast learning in a genuinely international environment across 14 European offices

Compensation & Benefits (may vary by country):

• Base salary: €55,000 – €65,000 gross annual, depending on experience
• Public transport reimbursement
• Meal vouchers
• AXA group health insurance
• Pension plan
• Phone subscription
• Gym pass
• Participation in company-wide events, team offsites, and social activities

Recruitment Process

1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (video) — Purpose: General fit, motivation, salary expectations, availability
2. In-depth interview with Marc Lippler (Head of Back Office) — 1 hour – in-person (Brussels preferred) — Purpose: Technical expertise, operational experience, autonomy, team fit
3. Final round with Julien Molez (Chief Operations Officer, N+2) — 45 minutes – – in-person (Paris) or remote (Teams) — Purpose: Strategic alignment, leadership validation, long-term potential

Capco – Shape the Future of Financial Services 

Capco: Where Innovation Meets Opportunity

Capco is a global leader in consulting, uniquely positioned to drive innovation and transformation in the financial services industry. More than consultants, we are strategic partners and problem solvers for some of the largest organizations in Banking, Insurance, Investment Management, Data/Digital Transformation, Regulatory Compliance, and ICT Risk. Our business and technology professionals thrive in a dynamic environment where creativity, collaboration, and cutting-edge solutions are at the heart of everything we do. Experience the Capco difference and explore how you can shape your future with us at capco.com.

Join Us as a Functional Analyst

About You

You’re ready to take charge of your career and rise to new heights. Ambitious, innovative, and detail-oriented, you’re driven by the opportunity to create impactful solutions in a challenging yet rewarding environment. If this resonates with you, we invite you to explore the world of Capco as a Functional Analyst.

Why Join Capco?

Capco provides an unparalleled platform for professionals who are passionate about making a difference in the financial services landscape. Here’s what makes Capco a distinctly different place to work:

Innovative Thinking: We empower you to collaborate and explore solutions that define the future of financial services.

Endless Career Opportunities: Thrive in an organization that champions meritocracy, inclusivity, and career growth.

Cutting-Edge Expertise: Work directly with senior partners and world-class experts, solving complex challenges for top-tier clients.

A Learning-Centric Culture: Our learning tracks leverage online platforms, expert insights, and personalized training to build your skills.

Work-Life Balance: We understand the importance of maintaining balance between your professional and personal life.

What Will You Do?

As a Functional Analyst at Capco, you’ll play a vital role in designing and delivering functional solutions that meet client needs. Your core responsibilities include:

Translating Business Needs: Interpret business requirements into functional designs that align with project objectives.

Aligning Teams: Guide technical teams to ensure clear understanding and execution of functionalities.

Testing and Quality Assurance: Develop detailed test scenarios and support testers during testing phases to ensure seamless delivery.

Client-Focused Solutions: Ensure all solutions are designed with a deep focus on meeting internal or external client requirements.

What You’ll Need to Flourish in This Role:

We’re looking for dynamic professionals who bring a unique blend of experience, knowledge, and motivation to the table:

Experience & Skills

Experience: At least 7 years of Consulting expertise, ideally in financial services or technology-led industries.

Languages: Fluency in English and Dutch is mandatory (French is an advantage).

Technical Know-How:

• Solid knowledge of UML and BPMN methodologies.
• Ability to read and interpret code.
• Experience with agile project management tools (e.g., JIRA, Azure DevOps).
• Testing & APIs: Experience building and managing test scenarios and exposure to APIs (knowledge of APIs is a plus).
• Cloud Expertise: Familiarity with cloud management tools.

Soft Skills

• Exceptional analytical and problem-solving skills.
• Strong communication and collaboration abilities to bridge the gap between business requirements and technical execution.
• A commitment to achieving high-quality results under tight deadlines.

Why Partner with Capco on Your Career Journey?

Capco combines the entrepreneurial spirit of a start-up with the resources, expertise, and network of a leading global consultancy. Here’s what we offer:

A Competitive Rewards Package: Salary and benefits designed to align with the market and recognize your contributions.

Continuous Learning Opportunities:

• Access to industry-leading online skills development platforms.
• Onsite and virtual training sessions delivered by global experts.

Flat, Non-Hierarchical Structure: Collaborate with senior partners and directly engage with clients from day one.

Diverse and Inclusive Environment: Work in a meritocratic culture where your voice is heard, ideas are valued, and individuality is celebrated.

Take the Next Step

At Capco, we empower you to rewrite the future of financial services while carving out your own career journey. If you’re ready to make an impact as a Functional Analyst, we would love to hear from you. Explore a workplace where your talent and ideas drive the transformative change that our clients need to thrive.

Hit “Apply” today and let’s redefine the future together. Discover more about life at Capco: capco.com

Capco – Shape the Future of Financial Services 

Capco: Where Innovation Meets Opportunity

Capco is a global leader in consulting, uniquely positioned to drive innovation and transformation in the financial services industry. More than consultants, we are strategic partners and problem solvers for some of the largest organizations in Banking, Insurance, Investment Management, Data/Digital Transformation, Regulatory Compliance, and ICT Risk. Our business and technology professionals thrive in a dynamic environment where creativity, collaboration, and cutting-edge solutions are at the heart of everything we do. Experience the Capco difference and explore how you can shape your future with us at capco.com.

Join Us as a Functional Analyst

About You

You’re ready to take charge of your career and rise to new heights. Ambitious, innovative, and detail-oriented, you’re driven by the opportunity to create impactful solutions in a challenging yet rewarding environment. If this resonates with you, we invite you to explore the world of Capco as a Functional Analyst.

Why Join Capco?

Capco provides an unparalleled platform for professionals who are passionate about making a difference in the financial services landscape. Here’s what makes Capco a distinctly different place to work:

Innovative Thinking: We empower you to collaborate and explore solutions that define the future of financial services.

Endless Career Opportunities: Thrive in an organization that champions meritocracy, inclusivity, and career growth.

Cutting-Edge Expertise: Work directly with senior partners and world-class experts, solving complex challenges for top-tier clients.

A Learning-Centric Culture: Our learning tracks leverage online platforms, expert insights, and personalized training to build your skills.

Work-Life Balance: We understand the importance of maintaining balance between your professional and personal life.

What Will You Do?

As a Functional Analyst at Capco, you’ll play a vital role in designing and delivering functional solutions that meet client needs. Your core responsibilities include:

Translating Business Needs: Interpret business requirements into functional designs that align with project objectives.

Aligning Teams: Guide technical teams to ensure clear understanding and execution of functionalities.

Testing and Quality Assurance: Develop detailed test scenarios and support testers during testing phases to ensure seamless delivery.

Client-Focused Solutions: Ensure all solutions are designed with a deep focus on meeting internal or external client requirements.

What You’ll Need to Flourish in This Role:

We’re looking for dynamic professionals who bring a unique blend of experience, knowledge, and motivation to the table:

Experience & Skills

Experience: At least 7 years of Consulting expertise, ideally in financial services or technology-led industries.

Languages: Fluency in English and Dutch is mandatory (French is an advantage).

Technical Know-How:

• Solid knowledge of UML and BPMN methodologies.
• Ability to read and interpret code.
• Experience with agile project management tools (e.g., JIRA, Azure DevOps).
• Testing & APIs: Experience building and managing test scenarios and exposure to APIs (knowledge of APIs is a plus).
• Cloud Expertise: Familiarity with cloud management tools.

Soft Skills

• Exceptional analytical and problem-solving skills.
• Strong communication and collaboration abilities to bridge the gap between business requirements and technical execution.
• A commitment to achieving high-quality results under tight deadlines.

Why Partner with Capco on Your Career Journey?

Capco combines the entrepreneurial spirit of a start-up with the resources, expertise, and network of a leading global consultancy. Here’s what we offer:

A Competitive Rewards Package: Salary and benefits designed to align with the market and recognize your contributions.

Continuous Learning Opportunities:

• Access to industry-leading online skills development platforms.
• Onsite and virtual training sessions delivered by global experts.

Flat, Non-Hierarchical Structure: Collaborate with senior partners and directly engage with clients from day one.

Diverse and Inclusive Environment: Work in a meritocratic culture where your voice is heard, ideas are valued, and individuality is celebrated.

Take the Next Step

At Capco, we empower you to rewrite the future of financial services while carving out your own career journey. If you’re ready to make an impact as a Functional Analyst, we would love to hear from you. Explore a workplace where your talent and ideas drive the transformative change that our clients need to thrive.

Hit “Apply” today and let’s redefine the future together. Discover more about life at Capco: capco.com

Capco – Shape the Future of Finance With Us  

At Capco, we are not just consultants – we are pioneers and partners in transforming the global financial services industry. We embrace uniqueness and foster a collaborative culture where innovation, intellect, and ambition thrive. Whether it's navigating the challenges of Banking, Capital Markets, Finance Risk & Compliance, Insurance, or Wealth and Investment Management, our business and technology professionals are committed to making a tangible impact for our clients. Experience what it’s like to work for a company that values bold ideas, continuous learning, and teamwork. Ready to explore? Join us on our journey at capco.com.

Let’s Talk About You

You own your career. You are ambitious, driven, and ready to take your achievements to the next level. You’re ready to craft the next chapter of your professional story in a challenging and fulfilling role as a Business Analyst at Capco.

Let’s Get Down to Business

Role: Business Analyst – Banking & Payments

What You’ll Be Doing:

Collaborate and Build Relationships: Work closely with both external clients and internal teams to forge productive partnerships.

Define and Deliver Roadmaps: Partner with clients to define their vision and turn strategies into actionable roadmaps for success.

Gather & Refine Requirements: Identify and document precise requirements, translating them into user stories and actionable deliverables.

Enhance Consumer Experiences: Strategically craft and optimize processes, ensuring a seamless customer experience.

Lead Digital Transformations: Drive complex, large-scale digital changes for our clients.

Show Us What You’ve Got

We value professionals who bring a unique mix of expertise, creativity, and a passion for breaking norms. Here’s what we’re looking for:

Key Experience & Skills:

Business Analysis Expertise: 5-10 years of experience as a Business Analyst, ideally in the financial services sector.

Agile Delivery Knowledge: Hands-on experience with agile methodologies, creating business cases, and defining project goals.

Stakeholder Collaboration: Proven ability to lead sessions, gather requirements, and liaise effectively between stakeholders and users.

Technical Proficiency: Skilled in Epic, user story writing, and process re-engineering.

Industry Acumen: Expertise in Commercial, Digital, and Retail Banking, with a working knowledge of financial processes.

Exceptional Communication: Articulate complex concepts to diverse audiences. We believe your professional background is significant, but your mindset matters most. If you’re someone who is always looking for disruptive, innovative solutions that give clients an edge in dynamic markets, you’re exactly the type of talent we’re searching for.

Language skills: Good knowledge of French or Dutch AND English (mandatory).

Why Capco?

Here’s why you’ll love working with us:

Competitive Remuneration: Reflecting your experience, including benefits like a company car or green mobility budget, net allowances, end-of-year bonuses, health insurance, mobile phone, laptop, meal vouchers, and more.

Continuous Development: Access curated learning tracks through leading platforms, industry experts, and hands-on training.

Hybrid Work Environment: Balance on-site collaboration with the flexibility of remote work.

Work-Life Synergy: We prioritize your well-being, ensuring a healthy balance between your career and personal life.

Flat Hierarchies: Enjoy working directly with senior partners and high-impact clients in our open, meritocratic environment.

Diverse & Inclusive Culture: Thrive in a workplace that champions diversity, equity, and inclusion.

Ready to Take the Next Step?

If this opportunity excites you, we’d love to hear from you. Shape the future of financial services with us and get ready to own your career. Apply now at capco.com/careers.

CAPCO – THE FUTURE. NOW. 

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our clients as they respond to challenges and opportunities in: Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management. Experience Capco for yourself at capco.com

LET’S TALK ABOUT YOU 

You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Business Analyst.

LET’S GET DOWN TO BUSINESS 

We are looking for a Business Analyst with experience in Energy to join our team.

You will be responsible for : 

• Preparing, facilitating, documenting and participating in client meetings/workshops conducting a structured gathering, research, and analysis

• Developing and evaluating procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state
• Creating business requirement documents (BRD’s) into use cases/functional specifications for customization
• Requirements gathering, functional requirements, user stories, and documentation business/data/application/technology architectures, requirements and business rules

• Business process models/design, logical data models, standards and guidance
• Documenting and explaining problems and works to resolve software defects while ensuring technical compatibility and end-user satisfaction
• Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
• Conducting customer interviews and producing meeting summaries
• Conducting market/client research and industry analysis of requirements
• Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
• Generating re-usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
• Basic scripting and project plans
  
  

SHOW US WHAT YOU’VE GOT 

It will be very useful if you have some or all of the following skills and experience: 

Background:

• 4+ years of Business Analyst experience
• Retail Energy experience such as CIS/Billing, EDI, Customer Care, Sales, and C&I/Mass Market products (must have)
• Other related experience such wholesale, settlements, utilities, or trading is a plus
• Experience working for a management consulting firm preferred
• Bachelor’s degree required; major in MIS, Computer Science, Finance, Economics, Business or Financial Engineering preferred
• An advanced degree is desirable

Soft skills and knowledge:

• Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
• Strong presentation skills, extensive experience writing successful project proposals, experience planning and executing related projects
• Ability to demonstrate project management skills and experience

Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From Day One, your key skill will be to perceive new and better ways of doing things to give your clients an unfair advantage.  

NOW TAKE THE NEXT STEP 

If this sounds like you, we would love to hear from you. 

What do we offer:  

• An attractive remuneration package, reflecting your experience, including a company car or a green mobility budget, net allowances, end-of-year bonuses, health insurance, a mobile phone and subscription, laptop and meal vouchers  

• Organised individual learning tracks with access to leading online skills development platforms, to onsite and online teachers and to our global experts  

• A hybrid (on-site/remote) work environment  

• A shared objective to achieve a good work-life balance  

• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients  

• A diverse, inclusive, meritocratic culture

CAPCO – THE FUTURE. NOW. 

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our clients as they respond to challenges and opportunities in: Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management. Experience Capco for yourself at capco.com

LET’S TALK ABOUT YOU 

You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Business Analyst.

LET’S GET DOWN TO BUSINESS 

We are looking for a Business Analyst with experience in Energy to join our team.

You will be responsible for : 

• Preparing, facilitating, documenting and participating in client meetings/workshops conducting a structured gathering, research, and analysis

• Developing and evaluating procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state
• Creating business requirement documents (BRD’s) into use cases/functional specifications for customization
• Requirements gathering, functional requirements, user stories, and documentation business/data/application/technology architectures, requirements and business rules

• Business process models/design, logical data models, standards and guidance
• Documenting and explaining problems and works to resolve software defects while ensuring technical compatibility and end-user satisfaction
• Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
• Conducting customer interviews and producing meeting summaries
• Conducting market/client research and industry analysis of requirements
• Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
• Generating re-usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
• Basic scripting and project plans
  
  

SHOW US WHAT YOU’VE GOT 

It will be very useful if you have some or all of the following skills and experience: 

Background:

• 4+ years of Business Analyst experience
• Retail Energy experience such as CIS/Billing, EDI, Customer Care, Sales, and C&I/Mass Market products (must have)
• Other related experience such wholesale, settlements, utilities, or trading is a plus
• Experience working for a management consulting firm preferred
• Bachelor’s degree required; major in MIS, Computer Science, Finance, Economics, Business or Financial Engineering preferred
• An advanced degree is desirable

Soft skills and knowledge:

• Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
• Strong presentation skills, extensive experience writing successful project proposals, experience planning and executing related projects
• Ability to demonstrate project management skills and experience

Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From Day One, your key skill will be to perceive new and better ways of doing things to give your clients an unfair advantage.  

NOW TAKE THE NEXT STEP 

If this sounds like you, we would love to hear from you. 

What do we offer:  

• An attractive remuneration package, reflecting your experience, including a company car or a green mobility budget, net allowances, end-of-year bonuses, health insurance, a mobile phone and subscription, laptop and meal vouchers  

• Organised individual learning tracks with access to leading online skills development platforms, to onsite and online teachers and to our global experts  

• A hybrid (on-site/remote) work environment  

• A shared objective to achieve a good work-life balance  

• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients  

• A diverse, inclusive, meritocratic culture