Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for nearly two years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions.
• iBanFirst is profitable and backed by long-term investors:
• Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning
• In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions

Joining iBanFirst means joining a profitable, international, fast-growing tech company. It's a chance to make a real and visible impact on the governance of an ambitious European fintech.

The Role

Recruitment Context

We are opening this position as part of our continued commitment to strengthening iBanFirst's internal control environment and governance framework. As we scale internationally across 11 European countries and operate under the supervision of the National Bank of Belgium, maintaining a robust and independent internal audit function is a core priority.

The incoming Head of Internal Audit will join a well-established framework — with an existing audit plan and control environment in place — and will have the opportunity to build on these foundations, bring their own expertise, and grow with the function.

Manager & Team

You will report to Arnaud de la Porte (CFO/Deputy CEO/Board Member), with a dotted line to senior governance bodies including the ExCo and the Board.

You will further establish and lead the Internal Audit function — a setup that comes with a lot of autonomy and direct ownership over the full audit scope. As iBanFirst continues to grow, the internal audit function would naturally follow. You will have direct, regular access to iBanFirst's Executive Committee and the opportunity to present directly to the Board of Directors.

You will also work closely with:

• External auditors
• The National Bank of Belgium (regulator)
• All business functions across iBanFirst's 11 European offices

The role is based in Brussels or in Paris.

What will you do?

As Head of Internal Audit, you will lead the Internal Audit function and act as the Third Line of Defence, providing independent assurance to senior management and governance bodies on the effectiveness of iBanFirst’s governance, risk management, internal control, and regulatory compliance frameworks.

Key responsibilities:

Audit Planning & Execution

• Develop and annually review the risk-based internal audit plan across the group, incorporating input from key internal and external stakeholders
• Execute internal audit engagements for the non-IT scope in line with the approved audit plan and internal audit standards
• Produce high-quality audit reports with clear findings and actionable recommendations

Oversight & Monitoring

• Oversee and monitor the performance of outsourced IT internal audits
• Track and monitor the implementation of audit recommendations across the organization
• Ensure audit activities are aligned with regulatory expectations, particularly those of the National Bank of Belgium

Stakeholder Engagement

• Periodically present audit results, key risks, and remediation progress to senior management, ExCo and the Board of Directors
• Coordinate and collaborate with external auditors and the NBB when required
• Build trusted relationships across all business functions — acting as a constructive and credible voice on governance and control matters

Role Objectives

First 3 months:

• Get fully up to speed with iBanFirst's business, regulatory environment, and existing audit framework
• Build strong working relationships with key internal stakeholders, across ExCo and business functions, as well as with the outsourced IT internal auditors
• Take full ownership of the audit plan and ongoing engagements

First 6 months:

• Operate fully independently — ExCo members understand and value the function's output
• Deliver first audit reports and present findings confidently to senior governance bodies
• Establish a smooth working rhythm with external auditors and the NBB

First 12 months:

• Contribute to the internal audit function being recognized as trusted, credible and autonomous
• Deliver high-quality internal audit reports in line with the internal audit plan
• Potentially contribute to expanding the team

What do you bring?

Experience:

• 5+ years of experience in internal or external audit
• Background in financial services, banking, or a regulated fintech environment — experience with AML and financial crime topics is a strong asset
• Demonstrated experience as the responsible for the internal audit function is a plus

Must-have skills:

• Fully autonomous and self-directed — you don't need a mentor or a team to deliver; you take ownership and drive your own agenda
• Comfortable working independently — you enjoy the depth and focus that comes with being a one-person function
• Excellent written communication — you write clear, structured, impactful audit reports in English
• Confident presenter — you confidently and clearly present findings to ExCo and Board members; credible and composed in high-stakes settings
• Proactive and transparent — you flag issues early, communicate openly, and don't hold back
• Highly organized and rigorous — you follow through on commitments, track recommendations, and manage your own planning with discipline
• Critical and analytical mindset — you dig into documents and data, ask the rightttr questions, and form well-grounded conclusions
• Fluent in English (required); French or Dutch strongly preferred

Nice to have:

• CIA certification (Certified Internal Auditor) — or genuine willingness to obtain it
• Experience in a fast-growing start-up/scale-up environment
• Familiarity with the National Bank of Belgium's regulatory expectations

What do we offer?

• Permanent contract
• Compensation: €70,000 - €80,000 gross annual (fix + performance bonus)
• Office location: Brussels or Paris
• Hybrid work policy: Flexible, possibility to work from home two days per week

Benefits & perks:

• Net allowances
• Meal vouchers — €8 per working day
• Phone subscription
• Company car with fuel card
• Health insurance

Why this is a great opportunity:

• Direct access to ExCo and Board — a rare opportunity to learn, raise awareness and drive the importance of internal audit in the company
• Fast learning environment — you'll be exposed to a broad range of business topics, geographies, and regulatory frameworks
• Travel opportunities — occasional visits to iBanFirst's 14 offices across Europe
• Certification support — iBanFirst supports you in your development and in obtaining the CIA certification

This role offers a unique combination of autonomy, senior exposure, and real impact — in a profitable, fast-growing European fintech.

Recruitment Process

1. Screening call with Malorie Petitjean (Talent Acquisition Specialist)

— 30 minutes – remote (video)

2. In-depth interview with Arnaud de la Porte (N+1)

— 1 hour – in-person (Bruxelles) or remote

3. Final round with one or two ExCo member(s)

— 45 minutes – in-person (Paris) or remote

Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for nearly two years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your expertise has tangible impact.
• iBanFirst is profitable and backed by long-term investors: Xavier Niel, Bpifrance, and Marlin Equity Partners.

Joining iBanFirst means joining a profitable, international, fast-growing tech company where operational excellence meets technological ambition.

The Role

Recruitment Context

We are opening this position to support the continued growth of our Back Office team. As our transaction volumes expand across Europe, we need a senior operator who can handle the most complex payment and FX operations with full autonomy, ensure our regulatory control framework meets the highest standards, and contribute to the continuous improvement of our processes.

Manager & Team

You will report to Marc Lippler, Head of Back Office, with iBanFirst for 6 years.

The Back Office team is currently based in Brussels (Avenue Louise, Ixelles), embedded in an office of 25 people. You'll work closely with Finance, Compliance, Technology, Treasury, and banking partners across Europe.

The role can be based in Brussels (Avenue Louise), Paris (Porte Maillot) or London (The City).

What will you do?

As a Senior Back Office Analyst, you are the expert in the room. You handle the most critical operations with precision and autonomy, act as the escalation point for complex cases, and drive improvements that make the team more efficient and resilient.

Task breakdown:

• 40% — Production & daily operations: Executing and controlling the most complex payment flows, FX settlements, and safeguarding controls
• 60% — Control, projects & process improvement: Strengthening the control framework, driving automation and data-driven monitoring

Key responsibilities:

Production & Operations:

• Execute and validate domestic and cross-border payments (SWIFT, SEPA, TARGET2, FPS, etc.) with full command of edge cases and exceptions
• Monitor and settle FX trades with liquidity providers; manage collateral requirements
• Perform daily safeguarding controls and ensure full compliance with regulatory requirements on client fund protection
• Lead breaks investigation and resolution — own complex reconciliation issues from identification to closure
• Handle exceptional liquidity line decisions and high-impact operational issues
• Process RMA requests and liaise with banking partners via SWIFT and other channels
• Provide expert operational support to the Front Office on payment and FX issues

Control & Improvement:

• Approve exceptional cases outside standard procedures; make sound judgment calls on complex operational scenarios
• Oversee regulatory compliance and reporting requirements
• Use data tools (Metabase, Grafana, SQL, Power BI) to monitor operations, identify anomalies, and improve controls
• Lead or contribute to automation and process improvement projects
• Liaise with Risk, Product, Treasury, and Finance teams on operational matters

Role Objectives

First 3 months:

• Operate autonomously across all standard and complex payment and FX operations
• Build a solid understanding of our control framework, regulatory environment, and internal tools
• Identify first improvement opportunities

First 6 months:

• Be the go-to expert for complex operational scenarios and escalations
• Lead or co-lead at least one process improvement or automation initiative
• Contribute meaningfully to the team's control and reconciliation framework

First 12 months:

• Drive measurable improvements to operational efficiency and control quality
• Be a fully trusted senior member of the team, supporting the Head of Back Office on governance matters
• Have delivered at least one significant automation or monitoring project

What do you bring?

Experience:

• 4–5 years of experience in Back Office operations, payment operations, or financial operations in a fintech, bank, or payments company
• Solid understanding of payment schemes (SWIFT, SEPA, TARGET2, FPS…), FX settlement, and safeguarding regulations

Must-have skills:

• Fully autonomous — you take ownership of your scope, operate independently, and know how to move forward without waiting to be told
• Rigor and structure — meticulous in controls and documentation, high stress resilience
• Data-driven — comfortable with SQL, Power BI, Metabase, or Grafana to monitor, analyse, and improve
• Problem-solving mindset — you dig into breaks and incidents and don't stop until they're resolved
• Ethics and integrity — non-negotiable in a regulated financial environment
• Excellent communicator — at ease with internal stakeholders across Finance, Risk, Compliance, and Technology
• Fluent in English (working language); French and/or Dutch is a plus

Nice to have:

• Experience with automation tools or workflow improvement projects
• Familiarity with safeguarding requirements under PSD2/EMD
• Knowledge of Metabase or Grafana

What do we offer?

• Permanent contract
• Office location: Brussels (Avenue Louise), Paris (Porte Maillot) or London (The City) — your choice

Why this is a great opportunity:

• Work at the operational and technical heart of a fast-growing European fintech — Back Office here is strategic, not just transactional
• Complexity and real ownership — you handle the hardest cases, make critical decisions, and have a direct impact on client experience and regulatory standing
• Be a force for change — room to improve processes, propose automation, and shape the way the team works
• Flat hierarchy — direct access to leadership; everyone talks to everyone
• Fast learning in a genuinely international environment across 14 European offices

Compensation & Benefits (may vary by country):

• Base salary: €55,000 – €65,000 gross annual, depending on experience
• Public transport reimbursement
• Meal vouchers
• AXA group health insurance
• Pension plan
• Phone subscription
• Gym pass
• Participation in company-wide events, team offsites, and social activities

Recruitment Process

1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (video) — Purpose: General fit, motivation, salary expectations, availability
2. In-depth interview with Marc Lippler (Head of Back Office) — 1 hour – in-person (Brussels preferred) — Purpose: Technical expertise, operational experience, autonomy, team fit
3. Final round with Julien Molez (Chief Operations Officer, N+2) — 45 minutes – – in-person (Paris) or remote (Teams) — Purpose: Strategic alignment, leadership validation, long-term potential

À propos du poste

iBanFirst accélère sa croissance et recherche des commerciaux expérimentés pour rejoindre notre équipe commerciale dynamique à Bruxelles et Anvers. Si vous êtes intéressé par la fintech, que vous souhaitez évoluer dans des environnements jeunes et que vous avez une solide expérience dans la gestion du cycle de vente complet, nous serions ravis de vous rencontrer. 

Ce que vous ferez :

En tant que FX Sales Executive, vos missions principales seront les suivantes :

• Générer de nouvelles opportunités commerciales en identifiant les prospects et en menant des recherches ciblées sur les clients potentiels.
• Développer notre portefeuille client dans le domaine du change de devises en gérant l’intégralité du cycle de vente, de la prospection à l’intégration des clients.
• Assurer le suivi des processus de vente, en communicant régulièrement l’avancement avec les prospects et les décideurs clés.
• Collaborer étroitement avec les équipes techniques et de gestion de comptes pour garantir la performance optimale de nos solutions et la qualité du service.
• Établir et entretenir des relations durables avec des Directeurs Financiers, afin de comprendre leurs besoins en matière de change et de leur proposer des solutions personnalisées.
• Développer une expertise approfondie des produits FX d’iBanFirst et du secteur des services financiers pour offrir des conseils d’experts et élaborer des stratégies efficaces.

Ce que nous recherchons :

• 1 à 2 ans d’expérience dans la gestion du cycle de vente complet. 
• Expérience préalable en B2B dans le secteur des services financiers ou un intérêt de développer ses connaissances financières et économiques.
• Réalisations tangibles en matière de prospection, de conclusion de contrats et d’atteinte régulière des objectifs dans des cycles de vente.
• Excellentes compétences en communication, en négociation et en présentation.
• Capacité à analyser les besoins des clients et à résoudre des problèmes complexes, avec une aptitude à assimiler rapidement de nouvelles informations et à passer à l’action.
• Attitude proactive et entrepreneurial.

Ce que nous offrons :

Vous rejoindrez une entreprise à croissance rapide et une équipe dynamique au centre d'Anvers, avec des collègues motivés et l'objectif commun de devenir le pionnier en Europe. 

• Un salaire conforme au marché;
• Une excellent structure de bonus non plafonné, basée sur votre propre performance;
• Assurance hospitalisation et assurance groupe;
• Une voiture de société avec carte essence; un remboursement de votre abonnement téléphone;
• Chèques-repas et éco-chèques;
• 20 jours légaux +12 jours de vacances supplémentaires (sur la base d'un emploi à templs plein) 

Rejoignez iBanFirst dès aujourd’hui et contribuez à façonner l’avenir des paiements internationaux !

Qui sommes-nous ?

iBanFirst est une fintech européenne en pleine croissance qui révolutionne les paiements internationaux pour les PME. Fondée en 2016, notre plateforme permet aux SMM (Small & Medium Multinationals) de reprendre le contrôle de leurs opérations de paiements : conversion de devises (FX), transactions internationales et gestion du risque de change à travers 140 pays – de manière rapide, transparente et sécurisée.

Nous simplifions la vie des PME grâce à une plateforme technologique avancée (automatisation, APIs, IA…) et une expertise dédiée, pour offrir le meilleur des deux mondes : l’agilité d’un SaaS et la confiance d’une relation personnalisée.

iBanFirst aide ainsi des milliers d’entreprises audacieuses à profiter des opportunités de business mondiales avec sérénité, en leur apportant simplicité, transparence et sécurité.

Quelques chiffres clés

• 350+ collaborateurs répartis dans 13 bureaux et 10 pays en Europe
• Plus de 30 nationalités différentes, moyenne d’âge 32 ans
• 10 000 entreprises clientes qui nous font confiance
• 65 M€ de revenus en 2024, avec un objectif de 85 M€ environ en 2025
• Rentable depuis bientôt 2 ans
• Classée depuis 6 années consécutives dans le Financial Times FT1000, parmi les entreprises européennes à la plus forte croissance
• Un NPS de 87,5 un score exceptionnel dans l’industrie qui reflète les retours élogieux sur la simplicité, la rapidité et la qualité du service que nous offrons

Une culture forte, structurée autour de nos 4 valeurs

• Team First :
  Parce que la complexité de notre secteur exige une forte intelligence collective, nous valorisons la coopération, la transparence et le partage de connaissances. Les succès sont collectifs, les décisions prises ensemble.
• Tenacity :
  Le marché que nous transformons ne se laisse pas facilement apprivoiser. Nous faisons preuve d’endurance, nous apprenons vite, et nous ne reculons pas devant les défis — cela fait partie de notre ADN entrepreneurial.
• Transformation :
  L’innovation n’est pas une posture, c’est une nécessité dans un secteur aussi stratégique et mouvant. Nous innovons avec exigence : chaque amélioration technique, produit ou organisationnelle vise un vrai impact.
• Trust :
  La confiance est le fondement de tout ce que nous construisons — avec nos clients comme en interne. Elle repose sur l’encouragement à la prise d’initiative, l’autonomie et une exigence de transparence, de rigueur et de fiabilité.

Pourquoi nous rejoindre ?

• Nous opérons au cœur d’un secteur stratégique en pleine transformation: les paiements internationaux pour PME, un marché complexe au potentiel considérable.
• Une mission qui a du sens et dont nous sommes fiers: aider les “Small & Medium Multinationals” audacieuses à oser le business à l’international.
• Notre plateforme qui intègre des technologies avancées (IA, automatisation…) offre un cadre idéal pour tester, apprendre et innover en continu.
• Vous rejoindrez un environnement agile où votre expertise aura un impact concret, aux côtés de profils issus des meilleures institutions financières.
• Rentable, Ibanfirst s’appuie aussi sur des investisseurs de long terme :
  • Xavier Niel et BPI France, investisseurs historiques, nous soutiennent et font confiance depuis le début
  • En 2021, l’entrée du fonds américain Marlin Equity Partners a marqué une nouvelle étape de notre ambition internationale.

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