Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0009

Role Duties and Responsibilities

• Support the lead Project Manager during the final development and pre-launch phase, including coordination with the development team and stakeholders;
• Assist in tracking timelines, deliverables and risks during the run-up to launch;
• Ensure all technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.
• Preparing an onboarding package (login guidance, FAQs, short video tutorials);
• Organising onboarding webinars for first-time users across 32 Allies;
• Coordinating account creation with internal NATO technical services;
• Tracking onboarding progress and reporting outstanding gaps or issues.
• Running regular coordination meetings with internal teams and contractors;
• Maintaining project documentation;
• Monitoring progress and reporting status to senior management;
• Preparing briefing notes, slide decks, speaking points, and demonstration materials related to the Repository;
• Ensuring alignment with related initiatives.
• Liaise regularly with EuRepoC as the primary data provider to coordinate data delivery schedules and ensure alignment with NATO requirements;
• serve as a focal point for coordination with SITCEN which provides technical platform;
• ensure continuous liaison with internal stakeholders (CyOC, CTAB etc.);
• preparing funding documentation for approval, tracking financial execution, liaising with divisional budget officers to secure timely and compliant funding approvals.
• develop proposals for the future evolution of the Repository by identifying functional and analytical gaps, developing proposals for enhancements, preparing an evolution roadmap, and handling engagement with SITCEN, EuRepoC, and other stakeholders on next-generation capabilities and long-term sustainability.
• capture lessons learned during development, testing and launch of the Repository, conduct after-action reviews with stakeholders, and convert findings into actionable recommendations for improving tool functionalities, data quality, and user engagement.
• Support the lead Project Manager during the data processing and analysis stage, including coordination with Allied representatives to facilitate Pledge bilaterals;
• Assist in tracking workflow of Allied analysis and task management through Q1-Q2 2026 and create a structured workflow that leverages the new process delivered by the Data Engineer for the Pledge data portal;
• Ensure all process aspects run smoothly to execute professional bilaterals, including some bilaterals delivered off-site in Allied nations as relevant, until technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.

 Essential Skills, Experience and Certifications

• Proven project management experience in complex, multi-stakeholder environments.
• Ability to brief senior management clearly and concisely
• Experience developing project documentation, SOPs, roadmaps, or guidance materials.
• Strong organisational skills and attention to detail.
• Ability to work independently and proactively
• Able to translate technical issues into policy-friendly language

 Desirable

• PM certifications (e.g., PRINCE2, PMP, Agile).
• Experience working with NATO structures
• Experience managing digital platforms
• Experience working in cybersecurity/cyber defence related disciplines

 Language Proficiency

• Excellent written and oral English

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0007

Role Duties and Responsibilities

• cleaning and structuring Allied-submitted response data and incoming data from a research institution;
• Standardising data formats, categories, and fields in line with the required taxonomy.
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the Project Manager (PM);
• Conducting regular data quality checks (accuracy, completeness, timeliness);
• Reviewing data entries and confirming alignment with the NATO Cyber Response taxonomy.
• Ensuring proper data classification and tagging.
• Supporting the PM in preparing feedback to Allies and researchers.
• Working closely with the data engineer to ensure smooth ingestion and integration of data into the platform;
• Supporting testing of data upload tools, visualisation features and filters;
• Helping to document data and refine the Repository’s metadata structure.
• Producing insight reports on Allied response patterns (e.g., most-used measures, speed of response, clustering by threat actor).
• Identifying trends and anomalies in Allied responses over time;
• Preparing data-driven products to support Committee discussions, CDT leadership meeting and strategic messaging;
• Create dashboards and visual analytics.
• Supporting PM in preparing training materials (slides, guides, examples, videos);
• Support in demonstrating data entry and tool navigation during webinar sessions for Allies;
• Providing technical and analytical assistance to first-time users.
• Verify data analysis methods to ensure correct data analysis methods use, support in identifying trends and anomalies in Allied responses over time through a comparative analysis of the previous Pledge cycles (May-June).
• Support the automated creation of dashboards and visual analytics (June-July)

 Essential Skills, Experience and Certifications

• Strong analytical and statistical skills.
• 2+ years working as a data analyst or similar role.
• Experience in data cleaning, transformation, analysis and visualization.
• Proficiency in Python for data processing.
• Ability to prepare visualisations, summaries, and other analytical products for non-technical audiences.
• Very good written and spoken English.
• Strong attention to detail and ability to perform repetitive tasks when needed.
• Ability to work collaboratively within a multi-disciplinary team.

 Desirable Skills, Experience and Certifications

• Experience using ArcGIS software (ArcGIS online, ArcGIS Experience Builder)
• Experience from developing web applications.
• Experience from cyber-security data analysis.
• Experience in preparing education material and providing training to the end-user community.

 Working Location

• Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0008

Role Duties and Responsibilities

• extracting data from input files, transforming data according to the necessary formats and loading data into the Repository platform.
• Ensuring smooth data flow into Pledge data analysis model.
• Maintaining the current data pipelines and developing new data pipelines to incorporate new sources of data.
• Work with the Repository team to understand requirements for analysis and visualization.
• Develop and optimize data models and data views that allow for analysis of all relevant aspects of the data.
• Working with the Pledge team to create an interactive portal/data model to facilitate analysis of Allied returns.
• Support the data analyst in cleaning and standardising data from external sources (Repository and Pledge).
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the data analyst and the project manager (PM).
• Investigate potential tools for data processing, data integration and visualization that could be used in a NATO environment.
• Advising the team on technical choices by clearly communicating the options to a non-technical audience.
• Support the data analyst in producing analytical products by creating dashboards and visual analytics.
• Potentially also use large language models to extract insights from unstructured data.
• Document data pipelines, codes and data models.
• Information sharing with the team and onboarding of new team members.

 Essential Skills, Experience and Certifications

• Strong analytical and technical skills.
• 2+ years experience working as a Data Engineer or in a similar role.
• Professional experience in planning and executing the data science lifecycle / data pipelines, including ingestion, pre-processing, quality assurance, analysing, post-processing and visualisation.
• Proficiency in Python for data processing.
• Knowledge of ArcGIS software.
• Very good written and spoken English.
• Proactive and highly detail-oriented.
• Ability to work collaboratively within a multi-disciplinary team and to communicate technical information to non-technical audiences.

 Desirable Skills, Experience and Certifications

• Proficiency in ArcGIS API for Python.
• Professional experience in configuring an ArcGIS Enterprise portal and its applications, such as ArcGIS Experience Builder, ArcGIS Dashboards, ArcGIS Notebooks, Survey123, and Workflow Manager, with preferred basic knowledge of ArcGIS Pro.
• Experience in visualization and building of web applications.
• Knowledge of NATO networks and data engineering/analysis tools available on those networks.
• Ability to work with both structured and unstructured data. Experience from using large language models to analyse text data.
• Experience with cyber-security data analysis.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0005

Role Background

The NATO Cyber and Digital Transformation (CDT) Division, led by the Assistant Secretary General (ASG), ensures ICT coherence across NATO’s 50+ civil and military bodies, serving over 25,000 users. Reporting to the Secretary General, the ASG oversees enterprise directives and advises on IT acquisition and services.

In 2026, NATO's ASG is prioritizing digital transformation, cloud migration, and becoming a data-centric organization. This strategic effort focuses on modernizing processes, harnessing AI, and integrating business services to build a more coherent organization. By optimizing business workflows, NATO aims to enhance operational efficiency, strengthen security, and achieve seamless cloud adoption.

To achieve this, CDT is seeking support in managing and coordinating a Business Services Program aimed at bringing coherence and modernizing the NATO Enterprise Business Services landscape. This initiative is part of the NATO Digital Transformation Implementation Strategy, which promotes improving processes and leveraging digital echnologies. The project addresses the need for greater alignment and improvement of processes across the NATO Enterprise to support ongoing digital transformation efforts. An initial study has been conducted and a plan has been prepared. The goal is to build upon this foundation by following up on the next steps by managing the transformation office to coordinate the delivery of business transformation across NATO Enterprise.

Responsibilities include leading the transformation office, program/project management, stakeholder management, and ensuring effective communication and collaboration.

Role Duties and Responsibilities

Project Management, Stakeholder Management and Communication Management

• The contractor will drive alignment and collaboration across NATO’s enterprise initiatives and business services, ensuring coherence and increased effectiveness across all organizational entities. Responsibilities include:
  • Managing projects and initiatives: Execute project and program management of business services initiatives. Ensure delivery of scope within time and budgetary constraints.
  • Stakeholder management: Engage regularly with stakeholders across NATO entities, including Finance, HR, Procurement, Legal, and others, to promote synchronized efforts toward harmonizing enterprise business services.
  • Documenting: Develop and maintain documentation artefact necessary for any of the outlined tasks.
  • Managing risks: Maintain risk and issue registries, propose mitigation measures, and address challenges to enhance the successful delivery of business services transformation.

Leading the Business Services Transformation Office

• The contractor will act as the main lead for the Business Services Transformation Office to ensure streamlined processes and operational excellence across NATO entities. Responsibilities include:
  • Office operationalization: An initial setup will be required to ramp up the Transformation Office. This involves outlining the objectives, identifying and putting in place the resources, and defining the methods of working.
  • Leading the office: Be the lead of the transformation office and main PoC within CDT for the Business Transformation across NATO Enterprise.

Business Services Advisory (SME Role)

• The contractor will provide expert advisory support on business services, implementation of large ERP programs, and relevant business transformation initiatives. Responsibilities include:
  • Providing CDT staff with ad-hoc advisory on topics within the domain of business services, ERP implementation, and relevant technology considerations based on industry experience and best practices.

Essential Skills, Experience and Certifications

• Demonstrated relevant experience (8+ years) in the area of Digital Transformation, specifically in Business Services (HR, Finance, Procurement), and large-scale ERP implementation programs.
• Proven experience in program management and project management.
• Proven experience in delivering ERP and Business Services projects delivering clear value in large international organizations, including data platforms.
• Strong ability to interact with, manage, and influence senior executive stakeholders.
• Strong communication skills in English with the ability to develop (in written-form) and present complex concepts in a clear and succinct manner.

Desirable Skills, Experience and Certifications

• Experience working in NATO and understanding of relevant NATO policy.
• Experience with market solutions in the domain of business services and ERP.
• Experience with commercial cloud provider platforms and/or on-premise cloud platforms.
• Proven ability to navigate complex multi-national environments (e.g., NATO/military contexts)
• Understanding of Enterprise Architecture frameworks (e.g., TOGAF), IT Governance (e.g. COBIT) and service management (ITIL).

Working Location

• Brussels, Belgium

Working Policy

• Hybrid (50% onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0043

Role Background

NATO Communications and Information Agency (NCIA), as the main ICT service provider in NATO, is the main technical entity providing subject matter expertise to support NATO Cyber and Digital Transformation (CDT) Branch’s Innovation Programmes of Work (PoW) and relevant activities in 2026. NCIA Chief Technology Office (CTO) is looking for a Contractor who will provide full-stack software development support to the PoW projects.

Role Duties and Responsibilities

• Support NCIA in the NATO Programmes of Work with CDT in the area of software development for digital innovation and technology applications.
• Develop advanced application capabilities for analysts, enabling the exploration, analysis, and synthesis of strategic foresight analysis data through complex, multi-step user experience workflows, including cross-article reasoning, topic engineering, source intelligence, and relevance assessment.
• Develop full-stack integrations with AI-enabled backend services, including the exposure of AI-driven analytical functions, retrieval mechanisms, and automated synthesis capabilities in a controlled and user-transparent manner.
• Apply sound software design principles to ensure transparent, auditable, and controllable analytical workflows, including clear traceability between inputs, sources, AI-assisted reasoning steps, and generated outputs, suitable for high-trust analytical and policy environments.
• Deliver deployment-ready solutions that are compatible with restricted and secure environments, including solutions subject to accreditation for NATO UNCLASSIFIED (NU) deployment, and capable of operating under governance, security, and operational constraints beyond standard commercial systems.

Essential Skills, Experience and Certifications

• Senior-level full stack development experience with at least 8 years of experience, covering: frontend and backend development, system architecture, integration, implementation and end-to-end ownership from design through deployment.
• Extensive knowledge in frontend (Vue.js, React, Astro) and backend frameworks (Python, FastAPI), including: Frontend application architecture and state management, backend API design, schema validation, and service orchestration.
• Proven experience integrating frontend applications with backend APIs and data services, including: high-volume data ingestion and querying, search, retrieval, and analytics- oriented backends, performance-aware UI–backend interaction patterns. The bidder must provide at least two project examples demonstrating the experience.
• Practical experience integrating AI and LLM-based services, including: LLM-powered analysis, synthesis, and content generation, retrieval-Augmented Generation (RAG) or hybrid retrieval approaches and deterministic, traceable, and auditable AI outputs suitable for policy and analytical use.
• Experience with designing and implementing analyst-facing workflows, with emphasis on: transparency of analytical results, traceability of sources, reasoning, and outputs, user control over inputs, filters, and relevance criteria.
• Experience working in analytical decision-support contexts or strategic foresight, including: Topic engineering and thematic analysis, source intelligence and relevance assessment, multi-source analytical synthesis.
• Ability to work independently at senior level, including: structuring complex systems from high-level requirements, translating abstract objectives into concrete technical deliverables and delivery constraints
• Experience with analytical platforms, such as strategic foresight analysis, emerging and disruptive technologies assessment, or decision-support tooling.
• Experience deploying solutions in restricted, controlled, or secure environments, including: separation of environments, controlled AI service integration, deployment constraints beyond standard commercial cloud setups
• Candidate must have the nationality of one of the NATO nations.

Language

• Excellent command of spoken and written English. 

Working Location

• Offsite

Working Policy

• Remote

Travel

This Task Order requires travel, consisting of up to 3 visits to NCIA Brussels (one per quarter) for a maximum of one working day each visit. Travel dates will be planned during the Project Kick-off Meeting with NCIA Project Manager. The travel, lodging and associated expenses for travel are included in the price of the bid (NTE), such that the purchaser shall not be invoiced.

Extraordinary Travel (Purchaser Directed Travel) may be required to other NATO or non- ATO locations as necessary. In the event of such unforeseen meetings being called, the cost of all travel and subsistence will be addressed through a contract amendment.

Extraordinary Travel expenses will be reimbursed in accordance with Article 5.5 of AAS+ Framework Contract. Such costs will be set as a separate PO line with a not to exceed value to cover and reimburse of actual expenses upon submissions of all receipts and invoices in line with NCIA processes.

Security Clearance

• Valid National or NATO Secret personal security clearance

Joining Collibra’s People Team

Employee Relations Partners at Collibra are responsible for

• Serving as the primary employee relations resource for assigned EMEA countries, expanding globally over time
• Partnering closely with global People Partners (HRBPs) and business managers to address employee relations matters, across multiple geographies, including performance issues, workplace concerns, conflicts, conflict resolution, and policy-related questions, conducting discussions and case management in English, French, or Dutch as required
• Supporting investigations, employee complaints, and sensitive cases, ensuring fairness, consistency, and compliance with local labor laws and company policies
• Defining, documenting, and continuously improving Employee Relations processes to ensure cases are handled efficiently, consistently, and with the right level of human judgment
• Tracking and analyzing Employee Relations metrics (e.g. case volume, themes, resolution time, recurrence) to identify trends, risks, and opportunities for prevention
• Contributing to proactive ER initiatives (manager guidance, documentation templates, FAQs, playbooks) to reduce recurring issues and improve manager capability
• Partnering with Legal, People Ops, and other stakeholders as needed on complex or cross-border cases

You have

• Solid experience in Employee Relations, ideally in a tech or fast-paced environment, with strong exposure to the Belgian and French markets
• Strong understanding of employee relations principles, investigations, and employment practices (experience across multiple countries is a plus)
• Demonstrated ability to work autonomously, manage sensitive topics, and exercise sound judgment
• Strong process-thinking mindset, with experience defining or improving workflows
• High curiosity and practical interest in AI and automation, with the ability to translate concepts into real use cases
• Bachelor’s degree or equivalent related working experience
• Work authorization to work in Brussels, Belgium
• Experience in the Belgian, French, Czech, and/or UK markets is a plus
• Experience working with HR tech platforms, case management tools, or AI-enabled tools
• Exposure to change management or transformation initiatives
• Experience in a global or scale-up environment
• Familiarity with data privacy, ethics, and compliance considerations related to AI

You are

• Analytical and excel in your problem-solving capabilities
• Experience using People data and metrics to drive decision-making
• A strong communicator, excel at relationship-building, and have stakeholder management skills
• Able to thrive in a fast-paced, rapidly evolving environment
• Professional fluent in English, French, and Dutch, with proven ability to manage employee relations matters in all three languages
• Comfortable enabling others: coaching, guiding, and helping People Partners adopt new ways of working
• Strong in communication skills, with the ability to explain complex topics clearly to non-experts

Measures of success

• Within your first month, you will immerse yourself in the EMEA landscape to align regional employee relations with our global mindset
• Within your third month, you will you will achieve full mastery of EMEA case management, serving as the primary subject matter expert for the region
• Within your sixth month, you will lead our expansion into US employee relations by developing a comprehensive playbook while leveraging AI tools to drive operational efficiency and strategic innovation

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

HR & Admin Intern

Join Artefact Belgium: Lead the Future of Generative AI and Large Language Models

Are you a proactive talent enthusiast with a passion for people and technology? Artefact Belgium is looking for an HR & Admin Intern to help us attract, develop, and support the brightest minds in the Data & AI industry. If you are a student or recent graduate who thrives in a fast-paced consulting environment and wants to shape the culture of a leading AI firm, we invite you to join our team in Brussels.

Who You Are

• Aspiring HR Professional: Currently pursuing or recently completed a degree in Human Resources, Psychology, Business, or a related field.
• People-Centric & Tech-Curious: You don’t need to code, but you are excited by the world of AI and understand that great technology is built by great people.
• Organized & Agile: Able to manage multiple administrative and creative tasks with a high degree of autonomy and attention to detail.
• Strong Communicator: Excellent interpersonal skills with the ability to engage with diverse profiles.
• Eager to Grow: A "can-do" attitude, ready to learn the ropes of HR operations, recruitment, and employer branding in a global firm.

Who We Are

Artefact is a leading Data & AI consulting firm at the forefront of AI innovation. With a global presence, we collaborate with top-tier clients across industries, including healthcare, manufacturing, and media, to harness the transformative power of generative AI. Our team in Belgium is specialized in LLM and GenAI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

• Partner on HR Policies: Work directly with the HR Manager to research, draft, and implement internal policies (e.g., remote work frameworks, wellbeing programs, car/mobility policies, and CSR initiatives).
• Support Talent Acquisition: Assist in the end-to-end recruitment process, from sourcing specialized AI talent to managing the candidate pipeline.
• Drive Employer Branding: Help execute local initiatives (social media, campus events) to position Artefact as the employer of choice for tech talent in Belgium.
• People Operations & Compliance: Assist with the administrative lifecycle—onboarding, contract prep, and ensuring our processes align with Belgian labor standards.
• Foster Culture: Help organize internal events and workshops that reinforce our "One Artefact" spirit.

What You Bring

• Current Student Status: You must be enrolled in a University or High School program (Hogeschool/Haute École). This internship is unpaid and governed by an internship agreement (stageovereenkomst/convention de stage) provided by your school.
• Language Skills: Strong written and verbal communication skills in English. Knowledge of Dutch and/or French is highly valued for navigating Belgian social legislation.
• Tech Savvy: Comfortable using Microsoft Office (Excel, PowerPoint) and curious about learning HRIS and recruitment tools.
• Reliability: A high level of confidentiality and professional integrity.

What We Offer

• Real Responsibility: You won't just be making coffee; you will be a full member of the HR team with ownership of specific projects.
• Innovation: A front-row seat to the latest trends in Generative AI and Data Science.
• Networking: Access to a global network of experts across the Artefact group.
• Direct Coaching: You will work closely with our HR Manager, receiving practical guidance and feedback on your work.
• Dynamic Environment: A collaborative and inclusive workplace in the heart of Brussels, with exposure to the latest trends in the AI industry.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

HR & Admin Intern

Join Artefact Belgium: Lead the Future of Generative AI and Large Language Models

Are you a proactive talent enthusiast with a passion for people and technology? Artefact Belgium is looking for an HR & Admin Intern to help us attract, develop, and support the brightest minds in the Data & AI industry. If you are a student or recent graduate who thrives in a fast-paced consulting environment and wants to shape the culture of a leading AI firm, we invite you to join our team in Brussels.

Who You Are

• Aspiring HR Professional: Currently pursuing or recently completed a degree in Human Resources, Psychology, Business, or a related field.
• People-Centric & Tech-Curious: You don’t need to code, but you are excited by the world of AI and understand that great technology is built by great people.
• Organized & Agile: Able to manage multiple administrative and creative tasks with a high degree of autonomy and attention to detail.
• Strong Communicator: Excellent interpersonal skills with the ability to engage with diverse profiles.
• Eager to Grow: A "can-do" attitude, ready to learn the ropes of HR operations, recruitment, and employer branding in a global firm.

Who We Are

Artefact is a leading Data & AI consulting firm at the forefront of AI innovation. With a global presence, we collaborate with top-tier clients across industries, including healthcare, manufacturing, and media, to harness the transformative power of generative AI. Our team in Belgium is specialized in LLM and GenAI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

• Partner on HR Policies: Work directly with the HR Manager to research, draft, and implement internal policies (e.g., remote work frameworks, wellbeing programs, car/mobility policies, and CSR initiatives).
• Support Talent Acquisition: Assist in the end-to-end recruitment process, from sourcing specialized AI talent to managing the candidate pipeline.
• Drive Employer Branding: Help execute local initiatives (social media, campus events) to position Artefact as the employer of choice for tech talent in Belgium.
• People Operations & Compliance: Assist with the administrative lifecycle—onboarding, contract prep, and ensuring our processes align with Belgian labor standards.
• Foster Culture: Help organize internal events and workshops that reinforce our "One Artefact" spirit.

What You Bring

• Current Student Status: You must be enrolled in a University or High School program (Hogeschool/Haute École). This internship is unpaid and governed by an internship agreement (stageovereenkomst/convention de stage) provided by your school.
• Language Skills: Strong written and verbal communication skills in English. Knowledge of Dutch and/or French is highly valued for navigating Belgian social legislation.
• Tech Savvy: Comfortable using Microsoft Office (Excel, PowerPoint) and curious about learning HRIS and recruitment tools.
• Reliability: A high level of confidentiality and professional integrity.

What We Offer

• Real Responsibility: You won't just be making coffee; you will be a full member of the HR team with ownership of specific projects.
• Innovation: A front-row seat to the latest trends in Generative AI and Data Science.
• Networking: Access to a global network of experts across the Artefact group.
• Direct Coaching: You will work closely with our HR Manager, receiving practical guidance and feedback on your work.
• Dynamic Environment: A collaborative and inclusive workplace in the heart of Brussels, with exposure to the latest trends in the AI industry.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.