We’re hiring an Application Support Specialist (SaaS) 

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney or Melbourne 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Support Specialist who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our disability product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. 

Your days will involve: 

• Managing a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations 

• Connecting with customers via phone and Zoom to unpack their questions, demo solutions and build their confidence using the platform 

• Guiding customers on configuration and process questions that align with best practices and current industry/legislative changes 

• Collaborating with Customer Success, Product, QA and Engineering to manage escalations, monitor customer health and resolve ongoing issues 

• Contributing to continuous improvement - from writing Zendesk guides and tips, to recommending training and product enhancements 

• Being part of the support rotation for Triage, Release Jockey & Incident Manager 

• Leaning into AI-powered tools to speed up troubleshooting, spot patterns in issues and deliver an even better, more proactive support experience. 

You’ll thrive in this role if you: 

• Bring 2+ years’ experience in software support, ideally in SaaS 

• Are known for your advanced customer focus - you build strong relationships, listen deeply & go above and beyond to create positive experiences for clients 

• Are comfortable working with tools like Zendesk, JIRA, Slack, Zoom 

• Have strong analytical and problem-solving skills - you ask the right questions, get to the root cause quickly and enjoy thinking outside the box 

• Communicate clearly and confidently in plain English, both in writing and verbally, including in challenging conversations 

• Are a proactive self-starter who can prioritise competing requests under pressure, take ownership of your work and flag risks early 

• Actively invest in your own development, keeping up to date with product changes and industry trends. 

Bonus points if you: 

• Have previous experience with AlayaCare/Nightingale products 

• Have knowledge of the aged or disability care sector 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring an Application Support Specialist (SaaS) 

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney or Melbourne 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Support Specialist who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our disability product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. 

Your days will involve: 

• Managing a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations 

• Connecting with customers via phone and Zoom to unpack their questions, demo solutions and build their confidence using the platform 

• Guiding customers on configuration and process questions that align with best practices and current industry/legislative changes 

• Collaborating with Customer Success, Product, QA and Engineering to manage escalations, monitor customer health and resolve ongoing issues 

• Contributing to continuous improvement - from writing Zendesk guides and tips, to recommending training and product enhancements 

• Being part of the support rotation for Triage, Release Jockey & Incident Manager 

• Leaning into AI-powered tools to speed up troubleshooting, spot patterns in issues and deliver an even better, more proactive support experience. 

You’ll thrive in this role if you: 

• Bring 2+ years’ experience in software support, ideally in SaaS 

• Are known for your advanced customer focus - you build strong relationships, listen deeply & go above and beyond to create positive experiences for clients 

• Are comfortable working with tools like Zendesk, JIRA, Slack, Zoom 

• Have strong analytical and problem-solving skills - you ask the right questions, get to the root cause quickly and enjoy thinking outside the box 

• Communicate clearly and confidently in plain English, both in writing and verbally, including in challenging conversations 

• Are a proactive self-starter who can prioritise competing requests under pressure, take ownership of your work and flag risks early 

• Actively invest in your own development, keeping up to date with product changes and industry trends. 

Bonus points if you: 

• Have previous experience with AlayaCare/Nightingale products 

• Have knowledge of the aged or disability care sector 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

Nurix Therapeutics is a clinical stage biopharmaceutical company focused on the discovery, development, and commercialization of targeted protein degradation medicines, the next frontier in innovative drug design aimed at improving treatment options for patients with cancer and inflammatory diseases. Powered by a fully AI-integrated discovery engine capable of tackling any protein class, and coupled with unparalleled ligase expertise, Nurix’s dedicated team has built a formidable advantage in translating the science of targeted protein degradation into clinical advancements. Nurix aims to establish degrader-based treatments at the forefront of patient care, writing medicine’s next chapter with a new script to outmatch disease.

Position

The Senior Manager / Associate Director, Computer Systems Assurance (CSA) is an important technical and operational leader within the Nurix Quality Systems organization, responsible for owning and advancing Nurix's computer systems assurance program. As a virtual drug developer, Nurix operates through a lean internal infrastructure and relies on a curated ecosystem of Software-as-a-Service (SaaS) and cloud-hosted platforms to support GxP-regulated activities across clinical development, quality operations, manufacturing oversight, and regulatory submissions. This role will serve as the primary subject matter expert and program owner for all CSA and computerized system validation (CSV) activities at Nurix.

Reporting to the Vice President / Senior Director, Quality Systems, this individual will establish and maintain Nurix's risk-based CSA framework aligned with current regulatory expectations, including the FDA's 2022 guidance on computer software assurance, GAMP 5 (2nd edition), and applicable 21 CFR Part 11 and Annex 11 requirements. The role requires an individual who combines deep technical knowledge of GxP computerized systems with practical experience in SaaS and cloud-based platform qualification, and who can translate regulatory requirements into pragmatic, fit-for-purpose validation approaches that support a modern, agile biotech environment. This is a high-impact, program-ownership role requiring both strategic vision and hands-on execution. The successful candidate will work closely with Quality, IT, Regulatory Affairs, CMC, Clinical Operations, and external vendors to ensure that all GxP-critical systems are appropriately assessed, validated, and maintained in a compliant state. The individual will champion a risk-based, science-driven approach to CSA across the organization.

Responsibilities

CSA Program Ownership and Strategy

• Own and maintain Nurix's Computer Systems Assurance policy framework, SOPs, and risk-based validation strategy, aligned with FDA CSA guidance (2022), GAMP 5 (2nd edition), 21 CFR Part 11, EU Annex 11, and applicable ICH guidelines.
• Define and implement a fit-for-purpose, risk-tiered approach to system qualification for SaaS and cloud-hosted GxP applications, recognizing the vendor-managed nature of modern software platforms.
• Maintain the GxP system inventory; conduct and document periodic system risk assessments to classify systems and determine appropriate validation scope and rigor.
• Establish and maintain processes for vendor assessment, including review of vendor SOC 2 reports, quality agreements, and audit strategies appropriate for SaaS providers.
• Drive continuous improvement of the CSA program through benchmarking, regulatory intelligence, and adoption of industry best practices.

System Validation and Qualification Execution

• Lead and execute validation activities for GxP SaaS platforms including, but not limited to, eQMS (e.g., Veeva Vault), electronic document management, clinical data management, regulatory information management, and laboratory information systems.
• Author and review validation documentation including Validation Master Plans (VMPs), User Requirements Specifications (URS), Risk Assessments, Vendor Assessments, Validation Protocols (IQ/OQ/PQ), Traceability Matrices, and Validation Summary Reports.
• Manage validation activities associated with system implementations, major configuration changes, upgrades, and periodic re-validation reviews, applying critical thinking to scope validation effort proportionate to system risk and change impact.
• Coordinate validation testing activities with cross-functional stakeholders; ensure test scripts are appropriately designed to demonstrate fitness for intended use.
• Review and approve validation deliverables prepared by internal teams, vendors, or external validation consultants.

21 CFR Part 11 and Data Integrity

• Serve as the internal subject matter expert for 21 CFR Part 11 and EU Annex 11 requirements; assess systems for compliance and provide guidance to cross-functional partners.
• Partner with IT and system owners to ensure electronic records and electronic signature controls are properly implemented and documented in all GxP systems.
• Support data integrity assessments and remediation initiatives; apply ALCOA+ principles to guide compliant system design and use.

Change Management and Periodic Review

• Manage the computerized systems change control process; evaluate proposed changes for validation impact and establish appropriate assessment, testing, and documentation requirements prior to implementation.
• Own and execute the periodic review program for validated GxP systems; assess continued fitness for intended use and compliance with current regulatory expectations.
• Maintain validation status documentation and ensure validation files are audit-ready at all times.

Inspection Readiness and Regulatory Support

• Support preparation for regulatory agency inspections; serve as the CSA subject matter expert during FDA, EMA, and other Health Authority inspections and ensure validation documentation is complete, current, and accessible.
• Contribute to relevant sections of regulatory submissions and respond to agency questions related to computerized systems and data integrity.
• Monitor evolving regulatory guidance and industry standards related to CSA, CSV, data integrity, and cloud-based systems; proactively adapt Nurix's program to reflect current expectations.

Cross-Functional Partnership and Training

• Serve as the primary point of contact and internal consultant for all GxP system owners across Quality, IT, Regulatory Affairs, CMC, and Clinical Operations.
• Develop and deliver CSA training for system owners, end users, and other stakeholders to build organizational capability and awareness.
• Partner with IT and vendor project teams to embed validation requirements early in system selection and implementation processes.

Required Qualifications

• Bachelor's degree in computer science, information systems, life sciences, pharmaceutical sciences, or a related field.
• 7–10+ years of progressive experience in computer systems validation and/or computer systems assurance in a GxP-regulated pharmaceutical, biopharmaceutical, or biotechnology environment.
• Demonstrated expertise in current regulatory requirements for computerized systems, including FDA 21 CFR Part 11, EU Annex 11, FDA CSA guidance (2022), and GAMP 5 (2nd edition).
• Hands-on experience validating SaaS and cloud-hosted GxP platforms; understanding of vendor-managed environments and shared responsibility models.
• Proficiency authoring and reviewing CSA/CSV deliverables: VMPs, URSs, Risk Assessments, IQ/OQ/PQ protocols, traceability matrices, and validation summary reports.
• Strong working knowledge of data integrity principles (ALCOA+) and their application to electronic records management and GxP system design.
• Experience managing system change control and periodic review programs for validated GxP systems.
• Ability to operate as both program owner and individual contributor in a lean, virtual organizational model; comfortable managing validation activities without a large internal support team.
• Excellent written and verbal communication skills; able to translate complex technical and regulatory requirements into practical guidance for diverse stakeholders.
• Strong organizational skills and attention to detail; demonstrated ability to manage multiple concurrent programs and priorities in a fast-paced environment.

Preferred Qualifications

• Experience with eQMS validation (e.g., Veeva Vault) and familiarity with Veeva's Qualified System approach and available supplier documentation.
• Familiarity with clinical development platforms such as electronic data capture (EDC), regulatory information management (RIM), or clinical trial management systems (CTMS) in a validated context.
• Experience supporting FDA, EMA, or equivalent Health Authority inspections as a CSA subject matter expert.
• Exposure to laboratory informatics systems (LIMS, ELN) and their GxP qualification requirements.
• Experience in a virtual or lean biotech environment managing validation activities through external vendors and consultants.
• Working knowledge of cybersecurity frameworks and their intersection with GxP system compliance (e.g., NIST, SOC 2).
• Advanced degree in a relevant scientific, engineering, or regulatory discipline.

Fit with Nurix Culture and Values

• You know the regulations deeply and apply them with judgment, designing validation approaches that are rigorous where it matters and efficient everywhere else. You bring expertise with pragmatism —
• You are comfortable as the go-to expert, driving the CSA program forward proactively rather than waiting for direction, and you take accountability for outcomes. You own the program —
• You build trusted relationships across Quality, IT, and the business, and you understand that a well-designed, compliant systems environment is an enabler of Nurix's mission to develop important medicines for patients. You partner with purpose —

Location: Brisbane, CA - Onsite 

Salary Ranges: Senior Manager, CSA(Quality)      - $170,538 – $193,493                                  
                           Associate Director, CSA(Quality) - $190,269 – $216,360

Nurix Therapeutics, Inc. is committed to protecting and respecting your privacy and personal information, including information collected by Nurix when you apply for a job with Nurix or in the course of your employment with Nurix.  By applying for a position at Nurix, you agree to our collection and use of personal information as described in our Privacy Policy (https://www.nurixtx.com/privacy-policy/). 

Position Summary:

The Associate Director, GxP Systems will report to the Sr. Director, Commercialization Systems and will be responsible for leading the implementation, validation, and support of GxP-regulated systems to enable Quality Assurance, Regulatory, Clinical, and Process Development & Manufacturing (PD&M) in a commercial biotech environment. This role will play a pivotal part in supporting regulatory, compliance, and for commercialization. Working with Quality Assurance, Medical Affairs, Regulatory Affairs, Clinical Operations, and PD&M functions to ensure systems are fit-for-purpose, validated and aligned with evolving business requirements.

Responsibilities:

• Serve as the System Owner and hands-on administrator for GxP systems (e.g., TraceLink, Lorenz DocuBridge, Egnyte Life Sciences, ZenQMS, Global Vision, Veeva), overseeing system lifecycle, performance, and compliance
• Participate in system implementation activities, including vendor selection, requirements gathering, testing, and deployment to ensure alignment with business and regulatory needs
• Provide oversight and direction for Computer System Validation (CSV) activities and validation documentation, partnering with the Validation Engineer to ensure regulatory compliance and audit readiness
• Own and lead Change Control processes for all GxP systems, including impact assessments, risk evaluations, documentation, coordination of testing, and release management
• Perform system administration activities, including user access provisioning, role management, periodic access reviews, and audit trail monitoring
• Oversee system maintenance, enhancements, and issue resolution (e.g., upgrades, patches, changes), ensuring appropriate validation impact assessments, documentation updates, and minimal business disruption
• Collaborate with IT and vendors to support integration, system performance optimization, and resolution of technical issues
• Develop and maintain system-related documentation, including SOPs, Systems Inventory, administrative procedures, and work instructions in collaboration with Quality Assurance and business stakeholders
• Provide SME support during FDA audits and inspections, including preparation, documentation review, and representation of system controls and validation status
• Drive continuous improvement by identifying gaps, inefficiencies, and opportunities for system scalability and automation
• Translate business requirements into effective system solutions, acting as a key liaison between business stakeholders and technical teams
• Manage project timelines, risks, and deliverables to ensure successful and compliant execution of system initiatives

Qualifications:

• Bachelor’s degree in Life Sciences, Information Systems, Computer Science, Engineering, or a related field; advanced degree preferred
• 10-12 years of hands-on experience with GxP systems in Life Sciences, including system administration, validation oversight, and operational support
• Proven experience implementing and validating systems such as eQMS, TraceLink, LMS, Validated Documents and Data storage solutions (such as Box for GxP or Egnyte Life Sciences), or ERP systems (e.g., NetSuite, Oracle, SAP) in a GxP-regulated environment
• Strong understanding of CSV, data integrity, Part 11 compliance, and regulatory expectations (FDA, EMA, ICH)
• Experience partnering with validation/CSV resources while maintaining accountability for system compliance and validation outcomes
• Proven experience owning and managing Change Control processes for GxP systems
• Experience supporting pre-commercial biotech organizations transitioning to commercialization
• Ability to balance strategic oversight with hands-on system administration and operational responsibilities
• Strong cross-functional collaboration skills across IT, QA, Regulatory, and Technical Operations
• Experience managing vendors and implementation partners
• Excellent troubleshooting, analytical, and problem-solving skills
• Strong communication skills with the ability to translate technical concepts into business terms and influence stakeholders

Position Summary:

The Senior Manager, Quality Assurance (QA), will report to the Director, QA Drug Substance and is primarily responsible for QA function for Cell Bank and Drug Substance (DS). The position is responsible for collaborating with cross-functional teams and external partners to ensure both clinical and commercial Drug Substances meet regulatory requirements and internal Vera standards.

Responsibilities:

• Support the oversight of the quality and compliance, primarily cell bank and biologics DS manufacturing.
• Support implementation of strategies and tactics to promote and maintain GxP compliance.
• Provide quality support on tech transfers.
• Liaise with CMO Quality partners to communicate QA policy and procedures.
• Collaborate with contract manufacturers and internal stakeholders to address deviations/ investigations and compliance issues.
• Responsible for material disposition of cell banks, commercial and clinical DS.
• Review executed batch records and associated documentation for material disposition.
• Review and approve GMP documentation such as master batch records, deviations, change controls, specifications, and various other protocol and reports to support GMP production.
• Provide quality support for validations including process validation, shipping validation, cleaning validation, etc.
• Provides support during both internal and regulatory agency audits as required.
• Perform Person-in-Plant duties, as required.
• Participate in Material Review Board as required.
• Helps define and implement appropriate quality standards/specification, methods, systems, and metrics for clinical and commercial quality operations.
• Act as the Quality representative on assigned product teams to advocate compliance and quality assurance.
• Participate in Quality Agreements negotiation with external partners.
• Support product lifecycle and continued process verification.
• Availability for 5-15% travel, both domestically and internationally.

Qualifications: 

• Bachelor’s degree with 10+ years of experience in biomedical engineering, chemical engineering, pharmaceutical sciences, or a related field or a Master’s degree with 7+ years of experience in biomedical engineering, chemical engineering, pharmaceutical sciences, or a related field.
• Minimum 6+ years of experience in a GMP Quality, Compliance, and/or Regulatory setting.
• Minimum 6+ years in a GMP QA role, and preferably direct work experience in either Manufacturing or QC, as well.
• Excellent written and verbal communication skills, including demonstrated ability to effectively communicate in a project team environment, within department, among functional groups and among external collaborators.
• Innovative skills with problem solving and peer influence.
• In-depth knowledge of FDA, ISO, EMA, GMP and ICH quality systems and regulatory requirements.
• Experience of working with external partners and biologics DS manufacturing.
• Experience working with Cell Bank is a plus.
• Experience with process validation is a plus.
• Strong attention to detail is a must.
• Excellent interpersonal, written and oral communication skills.
• Outstanding organizational skills.
• Ability to operate in a fast-paced, multi-disciplinary industrial environment.
• Capable and comfortable with normally receiving no instructions on routine work and general instructions on new assignments.

About us

Woolpert is a global leader in Architecture, Engineering, and Geospatial (AEG), with a deep rooted and growing presence across Australia, building on our rich heritage as AAM. We are recognised as a Top 100 Global Design and Geospatial firm, Woolpert delivers leading-edge solutions in aerial mapping, surveying, and digital solutions for some of Asia-Pacific’s largest resources, infrastructure and environmental projects.

The ’Woolpack’ fosters a culture of innovation, inclusion, and ownership – exemplified by our celebrated Principal Program, which offers all employees, regardless of role or employment type, the opportunity to become company owners and share in the company’s growing success. This program rewards leadership, high performance, and initiative, and is a cornerstone of Woolpert’s commitment to empowering its people and expanding diverse leadership.

Great Place to Work®!

We’re proud to be certified as a Great Place to Work® for the 9th time! We invest in advanced tools and professional development to empower our teams. Built on trust, respect, and shared success, our culture makes Woolpert more than a workplace – it’s a community.

The opportunity with us as a Regional Marketing Manager

We are looking for a Regional Marketing Manager to join our high performing team. Reporting to the Senior Marketing Manager, Asia-Pacific you will be the voice of the region, translating global marketing strategy into regional marketing impact driving pipelines, revenue growth and brand consistency. This is a full time permanent position with hybrid work arrangements. You may choose to be based in our Brisbane or Sydney office.

You will be:

• Acting as the voice of the region by bringing forward market dynamics, customer needs, and regional business priorities to inform global marketing strategy.
• Translating global marketing strategy into regional activation plans that drive business growth.
• Developing and executing regional go-to-market plans aligned with industry priorities and commercial growth objectives.
• Owning regional demand generation and execution across campaigns, events, webinars and partner programs.
• Partnering and supporting Sales, Communications and Digital Marketing teams to ensure brand consistency and alignment with the local market.
• Tracking, reporting and optimising regional marketing performance across pipeline contribution and campaign and events ROI, as well as lead generation and engagement metrics.

We’re looking for someone who has:

• Tertiary Marketing qualifications or equivalent, and at least four years of relevant experience.
• Experience in strategic marketing planning and regional GTM execution.
• Strong commercial mindset with an understanding of pipeline development and sales alignment.
• Expertise in demand generation and campaign strategy.
• Flexibility and adaptability and willingness to travel up to 25% as required.
• Excellent stakeholder engagement and communication skills, with the ability to build and maintain relationships.
• Strong problem-solving skills.

With this role, the successful candidate must successfully pass pre-employment police background . 

Desirable experience:

• Experience working in the geospatial, engineering or professional services industries would be advantageous.
• Experience working with global teams.

#LI-KS2

 #LI-Hybrid

Woolpert Benefits:

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred qualifications for this position, we encourage you to still apply!

About us (Woolpert)

Woolpert is a global leader in Architecture, Engineering and Geospatial (AEG), with a longstanding and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects – standing and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting‑edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects.

Our culture—known as the Woolpack—is built on innovation, inclusion, and ownership. Through our Principal Program, every team member could become a company owner and share in our collective success. Woolpert has proudly been certified as a Great Place to Work® for the ninth time.

The opportunity with us as the Support Consultant

Woolpert’s Digital Delivery Team is looking for a Support Consultant! You may choose to be based in our Brisbane, Perth, Melbourne, Sydney or Adelaide office for this hybrid role.

Reporting to the Project & Support Manager, the role gives you the opportunity work with customers to resolve technical support cases raised through our geospatial help desk.

As a Support Consultant at Woolpert, you will:

• Be a trusted point of contact for our customers, resolve first and second level software support requests with confidence and care.
• Manage customer phone calls and e-mails through our Helpdesk system and liaising with internal staff to triage and resolve technical support issues.
• Investigate, troubleshoot, and resolve software issues across our geospatial platforms, including VertiGIS Geocortex and Esri ArcGIS.
• Providing regular reporting on support KPIs.

We’re looking for someone who has:

• Tertiary qualifications or equivalent in IT, computer science, software engineering or geomatics.
• Hands‑on experience supporting Microsoft‑based environments, including Windows OS, Active Directory, and common desktop or server applications.
• A solid understanding of core networking concepts such as IP addressing, DNS, firewalls, and basic diagnostics.
• Experience identifying and diagnosing issues in web‑based applications, including understanding how HTTP/HTTPS requests, responses, and authentication flows work.
• Excellent communication skills and the ability to collaborate effectively with customers and internal stakeholders at all levels.

The team does consider the below desirable experience, so do let us know if you have any of the following!

• Exposure to reading or writing code in any language, with an understanding of logic, variables, and error handling.
• Experience with scripting or automation (e.g. batch files or PowerShell) to support repeatable tasks or diagnostics.
• Familiarity with GIS and/or CAD applications, particularly Esri ArcGIS and VertiGIS, or a strong interest in developing skills in spatial technologies.
• Knowledge of corporate or cloud networking environments, including on‑premises to cloud connectivity and common security controls.

Desirable qualifications are:

• Current Driver’s licence 
• Current passport 

Woolpert Benefits

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

#LI-Hybrid #LI-PM1

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Successful candidate is required to go through a National Police Background Check (covered by Woolpert), and only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred experience for this position, we encourage you to still apply!

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring a Senior Site Reliability Engineer!

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney, Brisbane, or Melbourne. Open to Perth based for the right candidate! 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1000 per year and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Senior Site Reliability Engineer who’s ready to bring their self-starting nature, AWS experience & analytical mind to the table. Reporting to the SRE, Engineering Manager, you'll help drive the reliability of our live SaaS solutions across the region. 

Your days will involve: 

Development, Automation, and Tooling 

• Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling 

• Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments 

• Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. 

• All the above using AI first mindset and development tooling such as Cursor and Kiro. 

• Build and tune AI Agents to accelerate delivery, and automate repetitive tasks. 

Reliability and Operations 

• Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks 

• Participate in on-call rotations, incident response, and post-incident reviews to improve long-term reliability.  

Requirements and Collaboration 

• Partner with Product, Engineering, and development teams to translate requirements into practical infrastructure solutions. 

• Identify risks related to operability, security, performance, and cost, and recommend appropriate trade-offs.  

Continuous Improvement 

• Contribute to operational quality through runbooks, security practices, performance tuning, and process improvements 

• Proactively identify issues, raise concerns, and stay current with emerging SRE practices and technologies. 

You’ll thrive in this role if you: 

• Bring 5+ years of experience in SRE/DevOps or a similar role 

• Believe that AI agents can be better than humans at certain tasks and are interested in maximizing their usage 

• Have solid hands-on experience with AWS and Terraform 

• Have practical experience running workloads on Docker & Kubernetes  

• Are known for your problem-solving skills and your ability to work well autonomously 

• Are proficient in at least one development or scripting language (such as Python, Go, Bash) 

• Have practical knowledge of infrastructure as a code (CloudFormation or Terraform) 

• Have some knowledge of APM, logging & metrics systems (New Relic, Prometheus or ELK)  

• Have some background knowledge of system & network security fundamentals 

• Have some experience participating in incident management 

Bonus points if you: 

• Have knowledge of databases (such as MySQL/PostgreSQL) 

• Have Azure experience 

• Have knowledge of the aged or disability care sector 

• Have previous experience with AlayaCare/Procura products 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

About this opportunity:

At Freenome, we are seeking a Technical Product Manager to join the Freenome Product Management team. This role will be responsible for planning and coordinating the execution of Freenome’s engineering initiatives for the Commercial Data Platform and Data Products. You will create, plan and execute software development plans while ensuring efficiency, scalability and usability for our Commercial, Laboratory, and R&D teams. You will gather requirements and prioritize technical development in alignment with cross-functional teams and stakeholders.

This role will lead discussions with key-decision makers and stakeholders to create a comprehensive data platform roadmap outlining Freenome’s path to commercialization and support for ongoing product development. You will work closely with our engineering team, leveraging your deep knowledge in Agile methodologies (Scrum, Kanban, sprint planning, etc) to enable seamless execution. 

The role reports to the Associate Director, Technical Product Management. This role will be a Remote role, with onsite travel to our headquarters in Brisbane, California as needed. 

What you’ll do:

• Define requirements and manage the development processes, systems, and software infrastructure for the data platform and tools supporting Commercial and R&D initiatives.
  • Partner with lab and business stakeholders to elucidate requirements, optimize workflows, and lead data platform and product definition, ensuring alignment with regulatory standards (e.g., HIPAA, HITECH).
  • Work with engineers to translate product requirements into Epics and Stories with clear user acceptance criteria.
  • Track and drive development and ensure fulfillment of requirements using issue tracking system (e.g., Jira).
  • Lead and facilitate productive interactions between users and engineers to ensure user needs are understood and met.
• Create a thorough technical strategy and roadmap to scale Freenome’s commercial data platform, tooling, and data products to support current and future products.
  • Provide a clear and tangible vision for future development efforts with scalability and accessibility in mind.
  • Ensure complete data integrity throughout the pipeline with technical and process-oriented solutions
    

Must haves:

• Bachelor’s degree in an analytical, technical, or scientific field; advanced degree preferred.
• At least 5 years of experience in a software development environment, ideally within biotechnology and NGS.
• Deep expertise in identification and prioritization of software features.
• Demonstrated ability to successfully lead complex trade-off decisions between functions and  measurably improve organizational success and processes.
• Experience leading software development efforts to meet regulated market standards (FDA, CAP/CLIA), laboratory operations, medical affairs, or clinical study operations for diagnostics.
  

Nice to haves:

• Experience in building solutions with a focus on multiomics, NGS, or proteomics a plus.

Benefits and additional information:

The US target range of our base salary for new hires is $118,150 - $167,475. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.  Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @ freenome.com/job-openings/ for additional company information.  

Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.  

• Family & Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)

#LI-REMOTE

CSQ327R30

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed