We are looking for a Transformation Architect to join our Emerging markets team in a remote capacity in Brazil, reporting to the Senior Manager, Sales Engineering within the Commercial Americas Field Sales department.

You will drive customer engagement and solution design, providing the technical leadership and expertise necessary for deployment design and optimization.

What you’ll do (Role Expectations)

• Design and implement our Zero Trust architectures
• Gather requirements and understand specifications while evaluating existing systems
• Influence and mentor activities within the team and across the organization

Who You Are (Success Profile)

• You thrive in ambiguity. You are comfortable building the path as you walk it and see ambiguity as raw material to build something meaningful.
• You act like an owner. You navigate seamlessly between high-level strategy and hands-on execution, fueled by a bias for action.
• You are a problem-solver. You seek out the hardest challenges because you know solving them delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace a "challenge culture" and value candor delivered with respect.
• You operate with urgency. You understand that in a high-growth environment, speed and quality must coexist to win for the customer.

What We’re Looking for (Minimum Qualifications)

• 10+ years of industry experience within Networking and Cybersecurity.
• An advanced degree (or equivalent experience) in technical domains, supported by advanced industry certifications (e.g., CCIE, CISSP, or similar).
• Deep knowledge of NIST Zero Trust Architecture and familiarity with applicable laws, regulations, and industry best practices.
• Comprehensive understanding of complex Networking and Security environments across on-prem, hybrid, and cloud infrastructures.

What Will Make You Stand Out (Preferred Qualifications)

• Expertise in AWS, Azure, or GCP, or experience in adjacent domains like SD-WAN and SASE.
• A proven track record of supporting high-velocity sales cycles and driving revenue in a fast-paced commercial environment.
• Knowledge and passion of AI technologies and a vision for how they will transform the future of cybersecurity.
  
  #LI_AA5
  #LI_Remote

Important Information 

Location: Costa Rica

Work Mode: Hybrid 

Job Summary 

As a Mid DevOps Tools Engineer (141801671), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.  

Responsibilities and Duties 

• Administer, maintain, and optimize DevOps and ALM tools such as Jira, Confluence, GitLab, Perforce, and Code Collaborator
• Provide technical support, troubleshoot complex issues, and perform root cause analysis across development and CI/CD platforms
• Manage system configurations, upgrades, backups, security controls, and ensure high availability and performance
• Define governance standards and collaborate with teams to improve workflows, integrations, and DevOps best practices

Qualifications and Skills 

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• 3–5 years of experience supporting or administering DevOps or ALM tools
• Hands-on experience with tools such as Jira, Confluence, GitLab, Perforce, or similar platforms
• Strong knowledge of Linux administration and shell scripting
• Working knowledge of databases such as PostgreSQL or MySQL including queries and backups
• Familiarity with CI/CD pipelines, source control management, and DevOps practices
• Understanding of networking concepts such as TLS, proxies, and firewalls
• Experience managing user access, permissions, and security configurations
• Strong problem-solving and troubleshooting skills in complex environments
• Good communication and collaboration skills to support cross-functional teams

About Encora 
 
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.  

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.  

Important Information 

Location: Colombia

Work Mode: Hybrid 

Job Summary 

As a Mid DevOps Tools Engineer (141801671), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.  

Responsibilities and Duties 

• Administer, maintain, and optimize DevOps and ALM tools such as Jira, Confluence, GitLab, Perforce, and Code Collaborator
• Provide technical support, troubleshoot complex issues, and perform root cause analysis across development and CI/CD platforms
• Manage system configurations, upgrades, backups, security controls, and ensure high availability and performance
• Define governance standards and collaborate with teams to improve workflows, integrations, and DevOps best practices

Qualifications and Skills 

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• 3–5 years of experience supporting or administering DevOps or ALM tools
• Hands-on experience with tools such as Jira, Confluence, GitLab, Perforce, or similar platforms
• Strong knowledge of Linux administration and shell scripting
• Working knowledge of databases such as PostgreSQL or MySQL including queries and backups
• Familiarity with CI/CD pipelines, source control management, and DevOps practices
• Understanding of networking concepts such as TLS, proxies, and firewalls
• Experience managing user access, permissions, and security configurations
• Strong problem-solving and troubleshooting skills in complex environments
• Good communication and collaboration skills to support cross-functional teams

About Encora 
 
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.  

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.  

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are looking for a highly skilled DevOps Tools Support Engineer to administer, support, and enhance our internal engineering platforms—Atlassian Jira, Atlassian Confluence, GitLab, Perforce and Code Collaborator. The ideal candidate will ensure these systems are secure, stable, scalable, and well‑integrated across the enterprise, while providing technical support to development, QA, and IT teams.

Responsibilities and Duties

• Administer and maintain Jira Software Management, including workflows, schemes, custom fields, dashboards, and automations;
• Manage Confluence spaces, permissions, templates, macros, and indexing;
• Configure and maintain GitLab projects, groups, runners, CI/CD pipelines, branch protection rules, and access policies;
• Support and administer Perforce, including depots, streams, protections, checkpoints, replicas, and storage optimization;
• Manage Code Collaborator review workflows, SCM integrations, and user access;
• Provide support for all platforms; resolve complex issues related to authentication, permissions, workflows, pipelines, or repository performance;
• Handle incident response, root cause analysis (RCA), and preventive actions;
• Coordinate with vendors (Atlassian, GitLab, Perforce, SmartBear) for escalations when required;
• Enforce SSO access control, and audit logging across all tools. Manage SSL/TLS certificates, keystores, and renewal cycles;
• Ensure adherence to organizational security and compliance standards;
• Plan, execute, and document version upgrades, backup/restore tests, and system migrations;
• Conduct post‑upgrade validation, performance checks, and regression testing;
• Maintain high availability, reliability, and performance tuning for all services;
• Maintain system architecture diagrams, runbooks, SOPs, and knowledge base articles;
• Define governance standards for project structure, branching models, permissions, and naming conventions;
• Educate teams on best practices and tool usage.

Essential Skills

• Experience supporting or administering DevOps/ALM platforms;
• Strong hands‑on experience with at least four tools from Jira, Confluence, GitLab, Perforce, Code Collaborator;
• Proficiency in Linux administration, shell scripting, and basic networking (TLS, proxies, firewalls);
• Working knowledge of PostgreSQL/MySQL (queries, backups, connection tuning);
• Familiarity with CI/CD concepts, SCM workflows, and DevOps pipelines.

Highly Desirable Skills

• Knowledge of GitLab runner autoscaling or Kubernetes‑based runners;
• Perforce proxy/broker configuration and large‑binary workflow optimization;
• Exposure to compliance frameworks (SOC2, ISO27001, ITGC);
• Experience migrating from legacy tools (e.g., Code Collaborator → modern review platforms).

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Bolivia

Work Mode: Hybrid 

Job Summary 

As a Mid DevOps Tools Engineer (141801671), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.  

Responsibilities and Duties 

• Administer, maintain, and optimize DevOps and ALM tools such as Jira, Confluence, GitLab, Perforce, and Code Collaborator
• Provide technical support, troubleshoot complex issues, and perform root cause analysis across development and CI/CD platforms
• Manage system configurations, upgrades, backups, security controls, and ensure high availability and performance
• Define governance standards and collaborate with teams to improve workflows, integrations, and DevOps best practices

Qualifications and Skills 

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• 3–5 years of experience supporting or administering DevOps or ALM tools
• Hands-on experience with tools such as Jira, Confluence, GitLab, Perforce, or similar platforms
• Strong knowledge of Linux administration and shell scripting
• Working knowledge of databases such as PostgreSQL or MySQL including queries and backups
• Familiarity with CI/CD pipelines, source control management, and DevOps practices
• Understanding of networking concepts such as TLS, proxies, and firewalls
• Experience managing user access, permissions, and security configurations
• Strong problem-solving and troubleshooting skills in complex environments
• Good communication and collaboration skills to support cross-functional teams

About Encora 
 
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.  

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.  

*This is a fully remote position and is only available for people located in LATAM*

Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals, we deliver next-generation audit services across SOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks. 
 
We’re not your traditional audit firm — we’re tech-enabled, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients. 
 
Recognized on the Inc. 5000 and Fast 50 lists, Insight Assurance is one of the fastest-growing global audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC. 
 

JOB PURPOSE

The role of Staff or Experienced IT Auditor includes the execution of client engagements and internal activities related to SOC 1, SOC 2, and SOC 3 examinations, HIPAA assessments, and external audits of other security and privacy frameworks/standards.

DUTIES AND RESPONSIBILITIES

• Perform the day-to-day activities of IT audit engagements (SOC 1, SOC 2, HIPAA), and readiness assessments under the direction of a member of the management team.
• Evaluate the design and effectiveness of technology controls
• Identifies and communicates IT audit findings to management
• Help identify performance improvement opportunities for assigned clients
• Communicate effectively with the clients and team members
• Lead client meetings and foster client relationships through proactive communication
• Provide weekly status reports to management
• Proactively communicate to management regarding any potential issues

SKILLS

• Excellent oral and written communication skills in English.
• Ability to work individually as well as collaboratively.
• A high degree of motivation.
• Spanish is a plus.

EDUCATION

Bachelor’s degree in accounting, business, cybersecurity, or management information systems.

EXPERIENCE

• At least 1 year of experience performing IT audit engagements at a Big 4 or other audit/consulting firm.
• Experience using GRC and compliance automation tools (Vanta, Drata, Secureframe) is a plus.

TRAINING AND CERTIFICATIONS

Candidates with an active or working towards CISA, CPA, CISSP, ISO27001 Lead Auditor, or PCI QSA certification.

BENEFITS

• Flexible Paid Time Off and paid holidays
• Performance Bonuses
• 100% Remote

Privacy Notice CCPA: 

• Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process.
• Insight Assurance does not sell personal data/information under any circumstances.
• You may exercise your rights under personal data protection legislation by reaching out to us via: HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122, Tampa, FL 33602

Privacy Notice GDPR:

This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.

We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.

When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.

We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.

The categories of Personal Data under Processing consist of:

• Identification
• Contact
• Education and Professional
• Interview performance
• Evaluation

You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:

• Right of Access – meaning getting information about the Personal Data under Processing by us, except for the information you already know;
• Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;
• Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;
• Rectification – you can rectify your Personal Data at anytime 

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Responsibilities and Duties

• Digest requirement from product team and lead the elaboration of high level design for high availability, performance and scalability features for cloud systems; 
• Raise and discuss trade-offs of different design approaches elaborating detailed design documents; 
• Implement solution from coding to testing to production deployment support; 
• Follow agile processes and participate actively in all development phases.

Essential Skills 

• Experience with Golang (Go) programming language;  
• Extensive experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based); 
• Experience on Cloud Service Orchestration; 
• Experience with Cloud Development; 
• Experience with backend systems development; 
• Proven proficiency with object-oriented software development; 
• Proven experience on complex architectural design for cloud-based applications; 
• Design Patterns; 
• Experience with SQL and NoSQL databases such as PostgreSQL, SQL Server, Oracle, MongoDB, Cassandra. 
  

Highly Desirable Skills 

• Competent in one or more programming language(s): Go (Golang), Python, Node, C#, C and C++, Java; 
• Knowledge on testing (Unit Test, Feature Test, Integration); 
• Knowledge of cloud platforms and technologies including Google Cloud, Aws, Azure; 
• Experience working with Kubernetes and OpenShift; 
• Exposure to and/or experience with Serverless applications; 
• An understanding of software design patterns, pipeline automation and software testing principles and methodologies; 
• Familiar with designing, coding, deploying and debugging microservices applications; 
• Strong Scripting and automation skills; 
• Passionate about solving problems in code; 
• Is proactive and easily trouble shoots and resolves issues relating to customer service, product, process and tools; 
• Comfortable with Linux Environment and shell scripting.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

As a Senior Platform Engineer, you will own and evolve the foundational platform services that power critical business workflows across the client's engineering organization. You will work inside a Platform team supporting hundreds of engineers and leading the design and delivery of high-reliability distributed systems — spanning communications delivery infrastructure (Email, SMS), workflow orchestration, and observability. In this role, you collaborate closely with SRE, DevEx, and product engineering teams to raise the bar on   reliability, developer experience, and operational excellence across shared infrastructure. This is a high-ownership role where you shape not just the code but the practices and standards the broader engineering organization builds on.

Responsibilities and Duties

• Design, implement, and maintain shared platform services including Email and SMS delivery pipelines, distributed workflow orchestration, and supporting cloud infrastructure;
  
• Drive infrastructure modernization efforts — migrating legacy architectures to resilient, observable workflow platforms;
  
• Instrument services with customer-centric observability (metrics, monitors, dashboards);
  
• Author and execute implementation plans spanning multiple repositories and teams, defining rollout, rollback, and decommissioning procedures;
  
• Collaborate with SRE and Infra teams for the initiatives’ goal achievement, platform reliability and operational standards;
  
• Contribute to cross-team RFC reviews, architecture discussions, and standards that shape how shared services are built;
  
• Leverage AI-assisted development tools and evaluate LLM-backed internal tooling to reduce toil and improve engineering workflows;
  
• Create and maintain runbooks, architecture docs, and technical guides — you document as you build;
  
• Mentor engineers on distributed systems patterns, workflow engine design, and observability best practices.
  
   

Essential Skills

• Back-end engineering experience in Go or Ruby, with a polyglot mindset and comfort picking up new languages;
  
• Hands-on experience with distributed workflow systems such as Temporal, AWS Step Functions, or similar orchestration platforms;
  
• Experience designing observability pipelines — metrics, monitors, and alerting — using Datadog, CloudWatch, or equivalent;
  
• Solid understanding of asynchronous messaging patterns (SQS, Kafka, RabbitMQ) and modernization trade-offs;
  
• Experience with AWS and Infrastructure as Code (Terraform), managing queues, compute, and storage resources;
  
• Demonstrated ability to design safe, gradual rollout strategies using feature flags with well-defined rollback criteria;
  
• Strong systems thinking — identifying failure modes, analyzing trade-offs, and taking end-to-end ownership of outcomes;
  
• Excellent written communication for proposals, RFCs, and runbooks; strong bias for measurable outcomes in agile teams.
  
  

Highly Desirable Skills

• Experience with Kubernetes service operations, including container orchestration, ingress, and deployment management;
  
• Familiarity with CI/CD systems (GitHub Actions preferred) and improving build and deployment pipelines;
  
• Experience building or integrating AI/LLM capabilities into internal tooling or developer workflows;
  
• Familiarity with LLM proxy infrastructure and AI service reliability patterns;
  
• Background in communications infrastructure — Email/SMS pipelines, webhook processing, or provider integrations;
  
• Prior work on on-call tooling, incident response workflows, or SRE practices in high-availability environments;
  
• Experience with feature management systems (LaunchDarkly, Split, or similar).

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Your Role:

Tenable is currently searching for an Enterprise Territory Manager, who is responsible for establishing and developing business through existing and new clients in their territory.

Your Opportunity:

• Maintain and develop the existing client base through marketing and direct sales activities
• Identify, qualify and develop new opportunities through prospecting and networking
• Manage and maintain your territory’s sales pipeline and target key accounts and vertical markets for development
• Achieve assigned monthly, quarterly and annual sales budgets and other objectives established by the Vice President of Sales
• Provide monthly and quarterly sales forecasts
• Manage the day to date activities of sales personnel dedicated to your region. This includes inside sales representatives and sales engineers
• Consistently achieve and/or exceed your assigned quotas and revenue objectives
• Utilize channel sales resources in your region as necessary
• Stay abreast of competitive industry and market intelligence and provide feedback in this area to executive management
• Performs other related duties as assigned

What You'll Need:

• Bachelors Degree and 5-7 years of experience directly relating to this job
• Ability to take on a consultative style when presenting ideas and products
• Competency with sales tracking tools
• Outstanding oral and written communication skills
• Must be detail oriented and capable of accurate work with minimal supervision
• The ability to travel approximately 25% of the time

#LI-MF1
#LI-Remote

The Technical Support function at Tenable is critical to our success as a company. Tech Support Engineers (TSEs) and other customer facing team members insure that our clients get the most from our products. They build up real-world troubleshooting skills and customer service savvy that enables them to move into more senior roles in Professional Services, Sales, Research or Engineering.

For Technical Support roles we generally look for individuals who have prior support or systems administration experience. However, it's more important to have a baseline of knowledge in Networking, along with the ability to configure and support complex software in Windows and Linux environments.

We currently have needs for TSEs with English and Portuguese fluency (read/write/speak) based in São Paulo Brazil.

#LI-MM1

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

The objective of this role is to contribute to the development of a scalable and high‑performance Voice platform by building production‑ready VoIP solutions, addressing complex technical challenges, and optimizing real‑time communication pipelines. The position focuses on SIP‑based systems, FreeSwitch integration, and backend service development, while collaborating with DevOps teams to deploy and operate solutions in AWS and ensuring code quality through reviews, architecture discussions, and documentation.  

Responsibilities and Duties

• Actively contribute to the codebase by writing production code, prototyping critical components, and resolving complex technical challenges;
• Develop and maintain VoIP solutions for the Voice platform, including SIP signaling, traffic routing, and global scalability;
• Lead the integration and customization of FreeSwitch as a core media server and softswitch platform;
• Develop robust backend services using C, Java, Python, Golang;
• Collaborate with DevOps and infrastructure teams to deploy and maintain solutions on cloud environments (AWS);
• Participate in code reviews, architectural discussions, and technical documentation;
• Investigate and resolve performance bottlenecks in real-time communication pipelines.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

As a Javascript Fullstack developer, you'll be an important part of a collaborative team, working closely with the tech lead and stakeholders, defining and writing components that communicate with multiple services. You'll be responsible for creating performant user interfaces, fetching and handling data efficiently, while collaborating with backend developers to help improve the quality of the server side.

Responsibilities and Duties

• Develop specifications and designs for complex applications or modifying/maintaining complex existing applications;
• Building reusable codes and libraries for future use;
• Optimizing our applications for maximum speed and scalability;
• Analyzing code, requirements, system risks, and software reliability;
• Collaborating with other team members and stakeholders.

Essential Skills

• Experience in web technologies, HTML, CSS, JavaScript, Angular experience versions 4 and up;
• Full stack web development experience;
• Expert knowledge of JavaScript;
• Experience NextJS and NodeJS;
• Extensive HTML/CSS/AJAX/Javascript coding experience;
• Experience with other JS libraries like Angular, React, Electron and other frameworks;
• Experience with AWS amplify.
  

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

About us

Radiant Security is building the most advanced AI SOC platform, featuring unbounded alert triage, investigation, and response for security teams at scale. Our platform ingests alerts from across an organization's entire security stack (SIEM, EDR, identity, cloud) and uses AI to triage, investigate, and surface what actually matters. We're replacing alert fatigue with clear signal, so analysts can focus on real threats.

We're a small, fast-moving team. We ship continuously, stay close to customers, and hold ourselves to a high standard. Our product touches the daily workflows of security teams, and decisions we make have a direct impact on how quickly threats get resolved.

Join us and boost your career with hands-on AI experience.

The Role

We are looking for a technically-adept and customer-obsessed Technical Customer Success Manager to join our team in San Francisco. This is a high-impact role designed for someone who doesn't just manage accounts, but acts as a strategic technical advisor.

The ideal candidate will bridge the gap between complex cybersecurity technology and business value, ensuring our enterprise customers successfully adopt, integrate, and scale our B2B SaaS platform. You will be the primary technical point of contact, helping customers navigate the technical nuances of our AI-powered security solutions.

What you'll do

• Lead technical implementation for new customers to ensure rapid time-to-value and seamless security stack integration.
• Serve as a technical expert, guiding customers through platform configurations and optimizing their security posture.
• Monitor usage data to identify health risks and execute success plans that drive retention and account growth.
• Act as a bridge to Product/Engineering by translating external customer feedback into actionable roadmap influence.
• Conduct technical deep-dives and business reviews, translating platform wins into clear ROI for customer stakeholders.
• Create documentation and deliver product demos to empower technical champions within the customer’s organization.
• Serve as the lead for technical escalations, partnering with Engineering to ensure swift resolution of critical issues.
• Stay current with cybersecurity trends and emerging technologies to provide informed, strategic guidance.

Things we’re looking for

• 3+ years of experience in a customer-facing technical role (e.g., Junior CSM, Sales Engineer, or Technical Support) within B2B SaaS.
• Proven experience working directly with external enterprise customers; you are comfortable being the "face" of the company.
• A strong interest in or foundational knowledge of SIEM, SOC automation, or cloud security.
• Ability to quickly learn APIs, integrations, and cloud infrastructure to troubleshoot alongside customers.
• Ability to explain technical "how-tos" clearly to both users and managers.
• A self-motivated "startup" mindset. Able to manage multiple priorities and deadlines with minimal oversight.
• Education: BSc/MS in Computer Science, Engineering, or a technical 4-year degree.
• Domain knowledge of AI/ML is a plus.

Benefits

• Generous equity package
• Unlimited PTO (take time when you need it)
• Great healthcare
• Stay Healthy subsidy (for gym and sports)

The process

We’re a startup and we’re making decision quickly. Our process is designed to give you the best glimpse of our team and allow us to evaluate your technical and culture fit.

People Screening > Manager Interview > Case > Interview with the VP of Product (where you'll present your case) > Peer Interview

Please submit your resume in English - the initial interview with the recruiter will be conducted in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Opportunity Join our high-performing LATAM sales team in São Paulo and drive explosive growth by building deep, trust-based relationships with business leaders who value long-term partnerships and personalized service across Brazil, where cybersecurity awareness is rapidly becoming a business imperative. As Regional Account Executive (SMB/MM), you'll be the revenue engine behind our regional expansion, mastering both new logo acquisition and strategic account expansion to maximize every opportunity in your territory. You'll own the complete sales cycle from prospecting through closing, while building a robust pipeline that consistently exceeds monthly quotas. The successful candidate combines proven SMB/MM sales expertise with strategic account management skills, genuine passion for cybersecurity, and the ability to thrive in our fast-growing Brazilian market.

What You'll Do
Drive New Logo Acquisition: Identify, prospect, and close SMB/MM business accounts within your assigned territory through strategic outbound efforts, inbound lead conversion, and partnership collaboration to consistently exceed monthly new logo quotas
Master Account Expansion: Promote and sell KnowBe4's complete product suite to existing customers, identifying upsell and cross-sell opportunities that maximize account value through increased subscription levels, additional seats, and multi-product adoption
Build Pipeline Excellence: Create and maintain a robust pipeline of SMB/MM opportunities using diverse prospecting methods, lead cadence best practices, and compelling product demonstrations that showcase our complete cybersecurity solution portfolio
Own the Sales Process: Articulate KnowBe4's value proposition with precision, understanding each organization's buying needs, key decision makers, and potential roadblocks to accelerate sales cycles and increase win rates
Execute Strategic Deal Management: Act strategically in structuring subscription levels, multi-year agreements, and pricing negotiations that maximize Annual Recurring Revenue while ensuring customer success and long-term growth
Cross-Functional Collaboration: Partner seamlessly with Channel sales representatives, Customer Success Managers, and Renewal Specialists to orchestrate account growth strategies and support renewal processes that expand customer commitment

You'll Excel Here If
Proven SMB/MM Success: Minimum 2+ years of demonstrated success selling to SMB and Mid-Market businesses with track record of quota achievement and territory growth in competitive markets
SaaS Experience: Background in Software-as-a-Service sales with understanding of subscription business models, recurring revenue metrics, and cloud-based solution positioning
Cybersecurity Curiosity: Familiarity with IT, Security, or Cybersecurity industry concepts and genuine passion for helping organizations strengthen their human firewall against emerging threats
Bilingual Fluency: Fluent in Portuguese with strong English skills, enabling seamless communication with local customers and global KnowBe4 teams
Hunter + Farmer Mentality: Balanced approach combining aggressive new business prospecting with strategic account expansion, thriving on both new logo acquisition and existing customer growth opportunities
Data-Driven Excellence: Stats-driven professional who uses metrics to optimize performance, forecast accurately, and make strategic decisions that drive consistent quota over-achievement
Self-Starting Energy: Motivated, energetic individual who excels with minimal supervision while maintaining strong collaborative relationships across internal teams and channel partners
Adaptable Professional: Flexibility to work across different customer segments, sales channels, and market conditions while maintaining high performance standards and professional growth mindset

Why You'll Love It Here
Market Leadership Advantage: Sell the undisputed HRM leader with 94% customer satisfaction
Brazilian Market Success: Contribute to KnowBe4's expansion goals in Brazil while building your own track record in one of South America's most dynamic technology markets
Channel Partnership Power: Collaborate with established channel partners and leverage our strong ecosystem to multiply your sales opportunities and expand market reach
Collaborative Teamwork: Work alongside passionate professionals on our supportive LATAM team where knowledge sharing, mutual support, and collective success create an environment where everyone thrives together

Important Information  

Location: Brazil 
Job Mode: Full-time  
Work Mode: Work from home

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Opportunity

As a Graphic Designer here, you will play a key role in shaping how our brand is perceived by the world. You will have the opportunity to directly impact our marketing success by ensuring that every asset we produce - from digital campaigns and social media to web content - is creative, consistent, and high-quality. This role requires a proactive and exploratory mentality, as you will be a central creative partner for our Marketing, PR, and HR teams. Our design team works collaboratively to turn ideas into high-impact visuals, all while finding new and better ways to bring our brand to life.

What You’ll Do

• Multi-Platform Visual Design: Create high-impact graphic assets for social media, digital advertising, and print, ensuring a cohesive visual identity across all touchpoints.

• Video Production: Edit short-form video content optimized for modern platforms, including cutting footage and editing lower thirds or bumpers.

• UX & Web Support: Design front-end solutions for website updates and changes, applying UX principles to ensure assets are mobile, tablet, and desktop-friendly.

• AI-Assisted Workflow: Strategically use AI tools (e.g., Midjourney, Firefly, Gemini) for rapid prototyping, asset generation, and creative automation, while maintaining a human eye for quality and ethics.

• Brand Stewardship: Maintain and evolve the brand, ensuring all materials - regardless of the medium - remain authentic and intentional.

• Design Support: Manage diverse design needs such as presentations (Google Slides and PowerPoint), signage, trade show collateral, and infographics as needed.

What You Bring

• Experience: 5+ years of graphic design experience with a portfolio that demonstrates strong typography, page structure, and the ability to simplify complex messages.

• Web & UX Mastery: A strong understanding of front-end UX design and web best practices. You are comfortable mocking up web pages and creating responsive assets that function perfectly across all screen sizes.

• Technical Proficiency: Expert in Adobe Creative Suite (including Premiere for video) and proficient in Google Workspace (Gmail, Docs) and MS Office (Word, Excel).

• Proactivity: A self-starter who takes initiative, asks thoughtful questions to gain clarity, and proactively suggests ways to improve and broaden the brand.

• Diligence: A high level of precision and pride in your work, with a track record of meeting fast turnarounds and high-volume requests with polished, accurate results.

• Communication: Fluent English speaking and writing skills, for successful cross collaboration.

Bonus points if you have:

• Knowledge of HTML, CSS, and JavaScript.

• Experience with collaboration tools like Monday.com or similar ticketing systems.

• Background in Cybersecurity or SaaS environments where you've handled fast-turnaround marketing deliverables.

Why You’ll Love It Here

• Creative Influence: You will have the opportunity to explore new design directions and help broaden the brand beyond current standards.

• AI Adoption: We actively encourage using AI to be more productive and hold monthly meetings to discuss new tools and creative components.

• Professional Growth: We support continuous learning through certification bonuses and tuition reimbursement programs.

• Remote Flexibility: This is a remote role based in Brazil, offering the ability to work with a global team on a flexible schedule.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We seek experienced high-performing Software Quality Engineers for positions involving quality assurance and test automation for a Private Cloud Platform solution aimed at enabling distributed Edge computing.
You will join a highly skilled team delivering a highly distributed private cloud platform supporting containerized applications in addition to supporting virtual machines and bare metal nodes.

Responsibilities and Duties

• Analyze requirements, create test plans and test cases, execute functional/exploratory tests;
• Automate tests through use of test automation tools and through code development;
  
• Interact with Software Development team in order to complete ticket cycles;
  
• Analyze system and applications and propose test strategy;
  
• Participate in technical discussions with customer;
  
• Coordinate with development team to drive product quality;
  
• Report/Monitor/Verify issues in defect tracking tool (JIRA, Bugzilla, etc);
• Perform regression tests to validate fixes.

Essential Skills

• Experience with Python for testing;
  
• Experience with Kubernetes and containers;
  
• Knowledge of creating scripts using automated testing tools;
• Experience working on Linux platforms.

Highly Desirable Skills

• Experience developing test cases/plans and ability to analyze code to identify root cause of issues;
  
• Experience working with testing tools: Pytest Framework / Cypress;
  
• Experience working in an Agile / Scrum / Kanban environment.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Responsibilities and Duties

Important Information  

Location: Brazil 
Job Mode: Full-time  
Work Mode: Work from home

Job Summary

We’re looking for a Senior Full Stack Engineer with experience in .NET ecosystem to help build scalable, secure, and high-performance SaaS applications. This role involves hands on development, implementation, troubleshooting and focus on architecture & design, planning and AI-powered workflows.

Responsibilities and Duties

• Modernizing Web Forms or similar server-rendered architectures;
• Working with stored procedures, relational databases, or performance-sensitive SQL;
• Comfortable working in a Shift Left development environment;
• Committed to delivering high-quality code with a strong focus on quality and reliability;
• Self-driven, takes ownership, and collaborates effectively across teams.

Essential Skills

• Experience Building web applications using C#, SQL, and front-end frameworks (Angular, React, etc);
• Strong knowledge of MS SQL Server, including indexing and query optimization;
• Familiarity with AWS or other cloud environments (EC2, S3, SES, etc.);
• Exposure to modern API technologies such as GraphQL;
• Experience with coding agents or AI-assisted development workflows (e.g., MCP, GitHub Copilot, Claude Code);
• Understanding of front-end fundamentals (HTML, CSS) in traditional web environments;
• Experience writing unit and integration tests;
• Clear and confident English communication skills (written and verbal).

Highly Desirable Skills

• Willingness to embrace AI-powered development tools (e.g., Copilot, Cursor, Claude Code);
• Basic to intermediate understanding of AI concepts such as LLMs, MCP, RAG, etc.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Responsibilities and Duties

• Development of new features;
• Maintenance of existing applications;
• Raise and discuss trade-offs of different design approaches elaborating detailed design documents;
• Implement solution from coding to testing to production deployment support;
• Participation in the complete cycle of development from requirements gathering, development and testing;
• Perform code reviews.

Essential Skills

• Proficiency with object-oriented software development in Java;
• Design Patterns;
• Experience with Spring boot and Microservices;
• Experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based);
• Experience with SQL and NoSQL databases;
• Experience with Hibernate/JPA.

Highly Desirable Skills

• Knowledge on or experience with agile development (e.g. using Scrum, Kanban, Lean, XP, etc.);
• Knowledge on automated testing in Java (e.g. Unit Test, Integration Test, etc.);
• Knowledge on software profiling (theory, practice, tools).

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Responsibilities and Duties

• Implement the designed solution from coding to testing;
• Follow agile processes and participate actively in all development phases;
• Development of new features;
• Maintenance of existing applications;
• Participate in the complete cycle of development from requirements gathering, development, and testing;
• Experience in troubleshooting production issues.

Essential Skills

• Solid Experience with Javascript and jQuery;
• Frameworks: ReactJS;
• Solid experience with HTML5/CSS3;
• Solid experience with Git/SVN.

Highly Desirable Skills

• Knowledge of CSS Pre-Processors (SASS, LESS);
• Experience with Restful services.

Important Information 

Location: São Paulo
Job Mode: Full-time 
Work Mode: In-Person

Job Summary

We are seeking a highly skilled and experienced Support Engineer to execute on support issues while also building out the function and automating resolution of repeat issues. In this role, you will work directly with Java, Linux, SQL. You’ll be hands-on and equally strong in communication—facilitating technical discussions, translating business needs into technical plans, and ensuring we commit secure, scalable, and high‑quality solutions.

Responsibilities and Duties

• Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams;
• Serve as point of escalation for support issues from Marquee Helpdesk (L1);
• Providing mentorship and guidance to junior team members to ensure successful resolution of issues;
• Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms;
• Automate manual processes to increase efficiency and reduce risk;
• Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed;
• Work closely with the engineering team to drive resolution of client issues;
• Participate in on-call rotations and respond to incidents as needed;
• Continuously improve processes and systems to increase reliability and reduce risk;
• Influence and suggest improvements on roadmap for enhancing Marquee client experience;
• Create documentation /runbooks and code snippets to share with clients and internal engineering teams.

Essential Skills

• Experience on SDLC/Devops, LINUX system platforms;
• Good Linux Scripting/Development skills - JAVA, Python (any);
• Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud;
• Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins;
• Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution;
• Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any);
• Must be willing to work in rotational shifts.

Highly Desirable Skills

• Having worked in environment supporting 10000+ servers a plus;
• Multiple Application Support Experience a plus;
• ITIL and ITSM experience a plus;
• Global clients facing Support team experience a plus;
• Able to work within a Global team, prior experience a plus;
• Prior experience with Financial Institution a plus.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are seeking a highly skilled and experienced Support Engineer to execute on support issues while also building out the function and automating resolution of repeat issues. In this role, you will work directly with Java, Linux, SQL. You’ll be hands-on and equally strong in communication—facilitating technical discussions, translating business needs into technical plans, and ensuring we commit secure, scalable, and high‑quality solutions.

Responsibilities and Duties

• Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams;
• Serve as point of escalation for support issues from Marquee Helpdesk (L1);
• Providing mentorship and guidance to junior team members to ensure successful resolution of issues;
• Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms;
• Automate manual processes to increase efficiency and reduce risk;
• Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed;
• Work closely with the engineering team to drive resolution of client issues;
• Participate in on-call rotations and respond to incidents as needed;
• Continuously improve processes and systems to increase reliability and reduce risk;
• Influence and suggest improvements on roadmap for enhancing Marquee client experience;
• Create documentation /runbooks and code snippets to share with clients and internal engineering teams.

Essential Skills

• Experience on SDLC/Devops, LINUX system platforms;
• Good Linux Scripting/Development skills - JAVA, Python (any);
• Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud;
• Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins;
• Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution;
• Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any);
• Must be willing to work in rotational shifts.
  

Highly Desirable Skills

• Having worked in environment supporting 10000+ servers a plus;
• Multiple Application Support Experience a plus;
• ITIL and ITSM experience a plus;
• Global clients facing Support team experience a plus;
• Able to work within a Global team, prior experience a plus;
• Prior experience with Financial Institution a plus.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: São Paulo
Job Mode: Full-time 
Work Mode: In-Person

Job Summary

We are seeking a experienced Support Engineer L3 to execute on support issues while also building out the function and automating resolution of repeat issues. In this role, you will work directly with Java. You’ll be hands-on and equally strong in communication—facilitating technical discussions, translating business needs into technical plans, and ensuring we commit secure, scalable, and high‑quality solutions.

Responsibilities and Duties

• Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams;
• Providing mentorship and guidance to junior team members to ensure successful resolution of issues;
• Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms;
• Automate manual processes to increase efficiency and reduce risk;
• Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed;
• Work closely with the engineering team to drive resolution of client issues;
• Participate in on-call rotations and respond to incidents as needed;
• Continuously improve processes and systems to increase reliability and reduce risk;
• Influence and suggest improvements on roadmap for enhancing Marquee client experience;
• Create documentation /runbooks and code snippets to share with clients and internal engineering teams.

Essential Skills

• Bachelor’s degree in computer science, Information Technology, or related field;
• Experience in L3 support or similar roles;
• Strong proficiency in JAVA programming and application support (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring);
• Good Troubleshooting skills in analyzing System and Application logs and working experience of support function in distributed systems;
• Proficiency with Linux-based operating system, commands, and utilities;
• Strong ability to debug application issues to identify the underlying root cause;
• Good exposure using AI models in support function;
• Advanced level experience to work with multi server/Tier: Tomcat, Jbosss, WebSphere and Weblogic servers;
• Advanced hands-on experience in Database (DB2, Oracle and Sybase.. etc);
• Advanced Unix and scripting (shell/perl)
• Advanced experience on using Git, Jenkins

Highly Desirable Skills

• Experience with AWS Cloud (EC2/Lambda, Amazon CloudWatch, IAM, S3, RDS & DynamoDB/MongoDB) in to Support function.
• Familiarity with CI/CD pipelines and DevOps practices.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are seeking a highly experienced Data Engineer Lead to architect, develop, and deliver robust, scalable, end-to-end automation solutions. This role demands deep technical expertise across solution architecture, environment setup, deployments, observability, governance, and continuous improvement. The ideal candidate is a strong technical leader and communicator who partners closely with business stakeholders to define automation strategies and deliver high-impact, enterprise-grade solutions.

Responsibilities and Duties

• Lead and mentor a team of data engineers, providing technical guidance, code reviews, and best practices to ensure high-quality deliverables;
• Own the end-to-end data migration strategy from Snowflake on AWS to Azure Databricks and DBT, including planning, execution, and optimization;
• Collaborate with cross-functional stakeholders (data, product, architecture, and business teams) to align data initiatives with organizational goals;
• Architect and oversee scalable, secure, and reliable data pipelines and infrastructure in Azure;
• Drive the design and implementation of infrastructure-as-code using Terraform, ensuring consistency and maintainability;
• Ensure efficient data integration between Snowflake and Azure environments, establishing robust and scalable data flows;
• Oversee data transformation frameworks using Databricks and DBT, promoting reusable and modular design patterns;
• Establish and enforce data engineering standards, governance practices, and CI/CD workflows;
• Proactively identify risks, troubleshoot complex technical issues, and implement long-term solutions;
• Lead documentation efforts for architecture, processes, and best practices across the data platform.

Essential Skills

• Experience in Data Engineering;
• Proven experience leading data engineering teams and delivering large-scale data platform initiatives;
• Strong hands-on experience with Snowflake, Azure Databricks, and DBT;
• Deep expertise in cloud infrastructure and infrastructure-as-code tools, especially Terraform;
• Extensive experience with cloud data migration projects (AWS to Azure preferred);
• Strong experience with CI/CD pipelines and Git-based version control;
• Advanced proficiency in SQL, data modeling, and ETL/ELT design patterns;
• Strong understanding of data architecture, scalability, and performance optimization;
• Ability to operate in a fast-paced, collaborative, and evolving environment;
• Mandatory experience in the insurance industry, with understanding of insurance data domains (policies, claims, underwriting, etc.).

Highly Desirable Skills

• Experience with data governance frameworks (data cataloging, lineage, quality, and observability tools);
• Knowledge of security and compliance standards relevant to insurance and financial data;
• Familiarity with streaming and real-time data processing (Kafka, Event Hubs, Delta Live Tables);
• Experience designing lakehouse architectures and implementing cost-optimization strategies;
• Exposure to multi-cloud environments and advanced automation practices.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are seeking an experienced Senior Salesforce Developer with Data Cloud experience to support a strategic initiative focused on reducing customer churn by integrating and enriching customer data across multiple platforms. This role will work closely with the Salesforce Architect, data engineering teams, and cross-functional partners to ingest, unify, and expose data within Salesforce CRM and Salesforce Data 360 (Data Cloud).

Responsibilities and Duties

• Lead end-to-end ingestion and mapping of customer data from Salesforce CRM, Siebel, Azure/Microsoft Fabric, Oracle, and churn model outputs into Salesforce Data 360;
• Design, build, and maintain identity and account unification rules to produce accurate customer matching and golden records;
• Create scalable, repeatable pipelines for ingestion, transformation, mapping, and controlled promotion across environments (including Data 360 data kits);
• Enrich Salesforce CRM records with Data 360 attributes and analytics/model insights (e.g., churn) using related lists, dynamic related lists, and custom UI components;
• Support CRM data strategy during the Siebel-to-Salesforce migration, prioritizing Salesforce CRM as the system of engagement as adoption increases;
• Develop and support APIs and integration services for secure internal consumption of Data 360 and CRM data; partner with architecture/engineering on integration patterns and implement ETL when native connectors don’t meet requirements;
• Monitor and optimize Data 360 credit consumption to balance cost, performance, and SLAs;
• Enable business teams to use enriched customer data for segmentation, activation, and analytics use cases;
• Document processes, standards, and runbooks; contribute to shared enablement resources to drive adoption and operational continuity. 
  

Essential Skills

• Experience with Salesforce development;
• Strong proficiency in: Apex, SOQL/SOSL, Lightning Web Components (LWC), Salesforce core data model, Salesforce APIs (REST/SOAP/Bulk), and integration design patterns;
• Hands-on experience with Data ingestion and harmonization, Identity resolution and unification rules, Data kits and environment promotion, Large-scale data processing;
• Experience connecting Salesforce Data Cloud/Data 360 to external systems (Azure/Microsoft Fabric, Oracle, Siebel, or similar), including when to use native connectors vs. custom integrations;
• Experience with ETL processes and/or tools (e.g., Informatica, MuleSoft, Talend, Databricks);
• Experience working in Agile/Scrum teams;
• Strong technical communication skills, able to translate complex concepts for architects, engineers, business users, and leadership;
• Advanced English to be in contact with customer representative on a daily basis. 

Highly Desirable Skills

• Experience with Salesforce Marketing Cloud, especially data activation and segmentation;
• Experience with Siebel CRM integration and/or data migration;
• Knowledge of telecom customer data, churn analytics, or Customer 360 implementations;
• Familiarity with Azure data engineering and Microsoft Fabric connector limitations;
• Understanding of scalable deployment pipelines and DevOps tooling (Git, CI/CD). 

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are seeking a highly skilled and motivated Salesforce Service Cloud & Chat Consultant. This role combines deep expertise in Salesforce Service Cloud, chat-based customer engagement. The consultant will play a pivotal role in designing, implementing, and optimizing scalable Salesforce solutions. The ideal candidate is a hands-on problem solver who thrives at the intersection of technical delivery, solution architecture, and client advisory. This role requires strong collaboration skills, the ability to lead conversations with business and technical stakeholders, and a passion for delivering best-in-class customer service experiences. 

Responsibilities and Duties

• Design & Deliver scalable Salesforce Service Cloud and Chat solutions, including omni-channel and case management;
• Customize & Integrate using Apex, LWC, and platform tools to meet business requirements;
• Advise & Guide stakeholders on best practices for chat workflows, agent enablement, and cross-cloud architecture;
• Enable DevOps by managing version control, pipelines, and automated deployments with Copado;
• Support & Train users, ensuring adoption, data integrity, security, and compliance;
• Stay Current with Salesforce releases and emerging capabilities.
  

Essential Skills

• Proven experience implementing Salesforce Service Cloud and Chat solutions across commercial and consumer contexts;
• Strong understanding of CRM processes, omni-channel case routing, and chat deflection strategies;
• Hands-on experience with Copado or equivalent Salesforce DevOps platforms;
• Salesforce Certifications (Service Cloud Consultant, Omni-Channel Supervisor, Chat Specialist) strongly preferred;
• Ability to lead solutioning efforts and provide strategic guidance beyond code delivery. 

Highly Desirable Skills

• Experience with Agentforce, Data Cloud, and other advanced Salesforce products;
• Familiarity with large-scale Salesforce migrations and multi-cloud integrations;
• Ability to work effectively with onshore and offshore teams;
• Prior consulting or partner-side experience with Salesforce delivery.
  

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are looking for a Senior Software Engineer (AI) to take a hands-on lead in designing and building cutting edge, AI centric systems tailored for the offensive security sector. In this role, you will directly drive product innovation at the intersection of AI and cybersecurity. You will lead by example, mentor junior engineers, and promote a culture of ownership, technical excellence, innovation, and continuous improvement.

Responsibilities and Duties

• Design, implement, and deliver scalable AI centric software systems;
• Drive the development of agentic AI capabilities for identifying vulnerabilities, automating penetration testing processes, optimizing workflows, and enhancing threat intelligence;
• Own and lead the end to end development of product features — from ideation to production deployment and ongoing monitoring;
• Actively contribute to the design and implementation of AI enabled systems while promoting effective SDLC practices;
• Lead technical discussions, code reviews, and design sessions, sharing your expertise to elevate the team’s technical capabilities;
• Provide mentorship and support to junior engineers, fostering professional growth and development;
• Collaborate closely with cross functional teams to integrate AI capabilities into broader systems and applications.

Essential Skills

• Experience in distributed systems and backend software engineering;
• Experience with AI technologies such as LLMs, RAG, MCP, etc;
• Excellent understanding of token usage optimization and LLM cost optimization strategies;
• Expert-level knowledge of Go and solid hands-on experience with Python;
• Strong experience with microservices, REST API design, gRPC, unit testing, and BDD testing;
• Strong software design skills; UML familiarity is a plus. Exposure to Domain-Driven Design (DDD) is desirable;
• Experience with asynchronous messaging technologies such as Google Pub/Sub or Kafka;
• Deep knowledge of NoSQL and relational databases;
• Strong experience with Docker, Kubernetes, and cloud platforms (GCP preferred);
• Experience working in agile environments;
• Experience building and scaling microservice based applications.
• Proven ability to thrive in a collaborative environment with diverse stakeholders and subject matter experts.

Highly Desirable Skills

• Experience working in a fast paced startup environment;
• Experience in cybersecurity or offensive security tools.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are seeking a Site Reliability Engineer (SRE) to join our engineering team. This role is critical in ensuring the reliability, scalability, and security of our production systems. The ideal candidate will have strong expertise in cloud platforms, automation, observability, and compliance frameworks, with a passion for building resilient infrastructure and tools.

Responsibilities and Duties

• Manage vulnerabilities and implement security measures aligned with NIST and SOC2 compliance standards;
• Lead incident management and change management processes;
• Develop, maintain, and deploy software and tools in production environments;
• Design and manage CI/CD pipelines across Azure and AWS;
• Ensure system observability using telemetry tools such as New Relic and Dynatrace, including monitoring, alerting, and reporting;
• Conduct penetration testing and support security audits;
• Apply SRE best practices to improve system reliability and availability;
• Automate processes and support system administration tasks.
  

Essential Skills

• Strong experience with Kubernetes;
• Hands-on expertise with Azure or AWS, focusing on CI/CD pipeline deployment and maintenance;
• Proficiency in Terraform or Ansible development;
• Experience with code repositories such as GitLab;
• Knowledge of Postgres databases;
• Familiarity with telemetry tools (New Relic, Dynatrace) for monitoring and alerting;
• Experience with security tools and practices, including NIST, SOC2 compliance, and penetration testing;
• Strong troubleshooting, sysadmin, and automation skills;
• Solid knowledge of Site Reliability Engineering (SRE) principles.
  

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are looking to recruit a highly skilled and experienced Backend developer with experience in Kubernetes to work with global development teams from Europe, Cananda, and US. You will be involved in designing, developing, deploying, and managing scalable and resilient backend services within a containerized, cloud-native environment, and on-premise customer environment. The candidate needs a strong foundation in backend development principles, coupled with hands-on expertise in leveraging Kubernetes for orchestrating microservices and ensuring high availability and performance of our applications. You will collaborate closely with frontend developers, DevOps engineers to deliver innovative software solutions.

Responsibilities and Duties

• Design, develop, and maintain backend code using Java, Python programming languages;
• Develop and manage RESTful APIs and microservices;
• Containerize applications using Docker and create/manage Kubernetes manifests and Helm charts for deployment;
• Deploy, manage, and scale applications within Kubernetes clusters on cloud platforms AWS, Azure, and customer’s on-prem environments;
• Implement and manage CI/CD pipelines for automated builds, testing, and deployments;
• Design and interact with databases (SQL and NoSQL) ensuring optimal performance and data integrity;
• Monitor application and cluster health using tools like Prometheus, Grafana, and ELK stack; troubleshoot and resolve issues promptly;
• Implement and enforce security best practices for applications and infrastructure within the Kubernetes environment;
• Optimize applications for maximum speed, scalability, and resilience;
• Stay current with emerging cloud-native technologies and Kubernetes best practices;
• Contribute to infrastructure-as-code initiatives using tools like Terraform or Ansible;
• Participate in code reviews and advocate for high-quality coding standards.

Essential Skills

• BS or MS in Computer Science or related Engineering discipline;
• Proven experience delivering software applications;
• Solid understanding of how to build publicly exposed APIs;
• Familiarity with CI/CD principles and tools technologies: Jenkins and GitLab Runner;
• Team player; willing to coach junior team members and cooperate on cross-functional problem solving;
• Experience with Cloud and SaaS Development: Azure, AWS, Docker, Kubernetes;
• Working in an Agile development environment.

Highly Desirable Skills

• Knowledge of infrastructure-as-code tools (e.g., Terraform, Ansible);
• Understanding of networking concepts in Kubernetes;
• Experience with serverless computing;
• Distributed Computing: distributed job orchestration on Kubernetes, parallel execution patterns, backpressure, sharding/partitioning, fault tolerance, checkpointing; frameworks (Ray/Spark/Dask) if applicable. We are mostly interested in Ray;
• Implemented Kafka-based message-driven services and event-driven autoscaling on Kubernetes using KEDA (consumer-group scaling, DLQ/error handling, and scaling policies with performance/cost guardrails).

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are looking for a Senior Engineer (.NET/C# and Backend) who brings perspective from working across multiple SaaS companies and engineering environments. They should be able to recognize better patterns when they see them, contribute architectural thinking where it adds value, and help our FTE engineers grow through the quality of their work and collaboration. The ideal candidate executes well and elevates the people around them in the process. 

Responsibilities and Duties

• Contribute to the design and implementation of enterprise SSO integrations using OAuth2, SAML 2.0, and OIDC;
• Support the IDaaS migration from legacy authentication to a modern identity provider, including phased rollout and coexistence period management;
• Implement token flow, session management, and identity federation patterns in a multi-tenant SaaS context;
• Build and improve tenant provisioning workflows including onboarding automation, idempotency, failure handling, and partial state recovery;
• Contribute to multi-tenant data isolation models and tenant lifecycle management;
• Implement and refine RBAC models and data access governance patterns across platform services;
• Contribute to authorization frameworks that enforce data-level security in a multi-tenant environment. 

Essential Skills

• Software engineering experience in enterprise SaaS environments;
• Strong proficiency in .NET / C# for backend development;
• Hands-on experience implementing OAuth2, SAML 2.0, and OIDC in production SaaS environments, including enterprise SSO integrations and identity migrations;
• Proven experience designing or evolving multi-tenant SaaS architectures, including tenant isolation patterns and data access controls at the platform layer;
• Experience with RBAC, authorization frameworks, and data governance in compliance-sensitive environments;
• AWS experience, particularly with services relevant to platform-level operations;
• Demonstrated ability to contribute technical improvements, share patterns, and elevate the engineering quality of the teams they work alongside. 

Highly Desirable Skills

• Python experience, particularly for backend services and operational tooling;
• Familiarity with embedded analytics platforms such as Sisense or equivalent BI tooling;
• Experience with SOC2 compliance requirements and contributing to audit readiness;
• Experience with data processing pipeline development and data store management. 

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information  

Location: Brazil 
Job Mode: Full-time  
Work Mode: Work from home

Job Summary

As a OTM Consultant (Oracle Transportation Manager) you will be responsible for supporting and delivering transportation solutions within Oracle Transportation Manager (OTM), covering key functionalities such as Order Management, Transportation Planning and Execution, Supply Chain Visibility and Event Management, Inventory Visibility, and Freight Bill Audit and Payment. You will manage and complete customer work packages while ensuring alignment with defined budgets, work plans, quality standards, and timelines, analyze and address client requirements using established templates, frameworks, and standard product functionalities, and collaborate with internal or external DevOps teams to deliver transportation project solution work packages and implement change requests.

Responsibilities and Duties

• The key purpose of this role is to gather requirement, solution design services and development of the transport solution for a broad range of projects and Support;
• Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution desig;
• Manage the implementation of IT project work packages in line with the DHL DevOps way of Working;
• Manage required IT development activity in line with the customer requirements. Ensure any development IT in accordance with supplier governance policies;
• Provide IT support as required for live customers (CRs, new releases etc.);
• Projects implementation, post warranty support and Go-live Support;
• Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle;
• Undertake other projects and roles as required from time to time by senior management;
• Run business requirement and GAP analysis workshops for template based implementations;
• Build working relationships with Project team, customers, business and suppliers;
• Development of test scenarios and scripts;
• Work with testing team to automate the Testing;
• Manage and/or perform IT testing and support user acceptance testing;
• Document user training to internal and customer teams.

Essential Skills

• Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill;
• Good Knowledge on Agile and DevOps;
• General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro;
• Participates and organizes workshops & events;
• Preparation of solution design proposals from a commercial as well as a technical perspective;
• Advising / consulting to external customers;
• Coordinate, direct and oversee work package delivered by Specialists and/or suppliers;
• Developing content for customer presentations and providing technical/functional content;
• Experience: Full Life Cycle Implementation (At least one Implementation in Agile/DevOps) in Oracle Cloud;
• Geographical Experience: Experience implementing Transport solutions in latest Oracle Cloud at least two different regions.

Highly Desirable Skills

• Core OTM Expertise: In-depth knowledge of OTM modules (Shipment Management, Rate Management, Business Process Automation);
• Technical Skills: Strong proficiency in SQL/PL-SQL, XML, and XSLT;
• OTM Tools: Experience with Workflow Agents, Integration Manager, and Screen Sets;
• Cloud Experience: Strong hands-on experience with OTM Cloud is highly preferred;
• Logistics Knowledge: Understanding of transportation modes (FTL, LTL, Ocean, Air), multi-leg planning, and freight audit.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are seeking a skilled NET/C# Developer to design, develop, and integrate the new core platform services—including the Foundation Data Model, Unified Authentication, and Common Admin Console—specifically for the Human Capital Management (HCM) product suite. This role requires expertise in the Microsoft stack and enterprise identity systems to accelerate the HCM portfolio's migration and modernization.

Responsibilities and Duties

• Develop and integrate backend services for the Foundation Data Model and CMT using C# and .Net Core;
• Implement and configure the Single Authentication Entry Point for HCM products, focusing on enterprise identity standards like SAML, SSO, and integration with providers such as Okta;
• Design and query relational databases using SQL for core entity data persistence;
• Develop user interface components for the Common Administration Console using Angular;
• Integrate and utilize messaging queues (RabbitMQ) and search/logging technologies (Elastic) to ensure reliable, observable, and scalable platform services;
• Provide technical support and guidance to product teams within the HCM portfolio during their migration.

Essential Skills

• Backend: C#, .Net Core;
• Identity: OIDC, SAML, SSO, Okta (Must Haves);
• Database: SQL (e.g., SQL Server, PostgreSQL);
• Front-End: Angular;
• Messaging/Search: RabbitMQ, Elastic

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Responsibilities and Duties

Work in a dynamic team on creating innovative solutions. Main activities and responsibilities include:

• Digest requirement from product team and work on solutions with performance and scalability features for cloud systems;
• Implement solution from coding to testing to production deployment support;
• Follow agile processes and participate actively in all development phases.

Essential Skills

• Proficiency with development in Python;
• Experience with Django framework;
• Development of cloud-based large data applications (preferably in AWS);
• Experience with modeling, producing and consuming web services based APIs (RESTful);
• Experience with SQL and NoSQL databases.

Highly Desirable Skills

• Knowledge on agile development (e.g. using Scrum, Kanban, Lean, XP, etc.);
• Knowledge on AWS infrastructure;
• Familiarity with principles of distributed systems.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are looking for a skilled Python Developer to join our team, with proven experience in building reliable applications in Azure environments. The ideal candidate will also have hands-on knowledge of Infrastructure as Code and be familiar with core Azure services such as Virtual Networks (VNet), Virtual Machines (VMs), Role-Based Access Control (RBAC). Experience in cloning and deploying services efficiently will be highly valued.
While the primary focus is on Azure, familiarity with AWS is considered a plus.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

The Sales Operations Manager is responsible for increasing the efficiency and effectiveness of the sales organization through process governance, data integrity, and the generation of actionable insights. This role works in close partnership with Sales Leadership, Finance, and cross-functional teams to ensure greater forecast predictability, performance visibility, and continuous improvement across the entire sales cycle. 
The ideal candidate has strong analytical capabilities, excellent communication skills with both technical and non-technical audiences, and deep expertise in CRM tools, financial analysis, and productivity tools such as Excel and PowerPoint. 

Responsibilities and Duties

• Be responsible for monitoring sales processes to ensure the sales team is entering data correctly and accurately, from lead generation through opportunity closure and revenue recognition;
  
• Prepare weekly reports showing the evolution of bookings and sales pipeline, including the breakdown into different businesses;
  
• Ensure consistent governance, clear documentation, and adoption of sales operating procedures and tools;
  
• Analyze sales performance, pipeline health, conversion metrics, and forecast accuracy;
  
• Translate complex financial and operational data into clear insights and business recommendations;
  
• Prepare high-quality executive reports and presentations using Excel and PowerPoint;
  
• Act as the central point of communication between Sales and related areas (Finance, Legal, Delivery, Marketing);
  
• Coach and develop Sales Operations Analysts;
  
• Promote best practices, operational discipline, and a culture of continuous improvement.

Essential Skills

• Bachelor’s degree in Business Administration, Finance, Economics, Engineering, or related fields;
  
• Solid experience in Sales Operations, Revenue Operations, or similar analytical roles;
  
• Strong command of CRM tools (Salesforce or equivalent);
  
• Strong analytical and financial skills, with proven ability to interpret sales and revenue data;
  
• Advanced knowledge of Microsoft Excel (pivot tables, formulas, data modeling);
  
• Experience creating executive-level presentations in PowerPoint;
  
• Excellent verbal and written communication skills in English;
  
• High level of attention to detail and strong problem-solving skills.

Desirable Skills

• Experience working in partnership with Finance, Forecasting, or FP&A teams;
  
• Knowledge of sales commission and variable compensation models;
  
• Experience working with global or multi-region sales teams;
  
• Previous experience in technology or B2B services environments.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are seeking a highly experienced Software Development Engineer in Test (19742) with a strong background in data quality, analytics testing, and data engineering validation within the insurance industry. This role focuses on ensuring high-quality data across modern data platforms by defining, implementing, and maintaining robust testing strategies across the full data lifecycle—from raw ingestion to curated analytical layers. The ideal candidate demonstrates technical leadership, continuous improvement, and strong collaboration with engineering and business stakeholders.

Responsibilities and Duties

• Develop and maintain end-to-end dbt testing frameworks, including mocked and expected datasets across bronze, silver, and gold layers;
• Define, implement, and maintain dbt models, unit tests, end-to-end tests, and custom test cases;
• Analyze engineering and analytics requirements to determine appropriate testing scope and strategies;
• Collaborate closely with business stakeholders, Data Engineers (DEs), and Analytics Engineers (AEs) to define testing needs and ensure data quality alignment;
• Gain a deep understanding of the repositories, tools, and workflows, including VSCode, pytest, dbt, Databricks, Git, Docker, and CI/CD processes;
• Investigate failed tests, perform root cause analysis, and support defect resolution;
• Review pull requests to ensure adherence to testing standards and data quality best practices;
• Actively participate in Agile ceremonies, providing quality insights and recommendations;
• Identify opportunities for process optimization, automation, and efficiency improvements while aligning quality efforts to business value;
• Demonstrate leadership by mentoring team members and promoting best practices in Quality Engineering.

Essential Skills

• Experience in Quality Engineering, with a strong focus on data-centric testing;
• Proven experience working within the insurance industry (required);
• Strong understanding of data warehousing concepts, ETL processes, and BI platforms;
• Solid knowledge of testing strategies, the Test Pyramid, and version control systems;
• Proficiency in SQL and scripting languages such as Python;
• Demonstrated ability to drive continuous improvement across technology, processes, and people.

Highly Desirable Skills

• Hands-on experience designing and executing data validation strategies across complex data pipelines;
• Ability to translate business and analytical requirements into effective testing solutions;
• Experience supporting enterprise-scale data platforms with a strong emphasis on data accuracy, reliability, and compliance;
• Comfortable working in fast-paced, Agile environments.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We are seeking a Senior Airtable Engineer with a proven track record in designing, architecting, and scaling mission-critical business systems built on Airtable. This is a hands-on technical role focused on building and maintaining robust, secure, and scalable Airtable-based operational platforms that power loan origination, underwriting, servicing, and internal workflows. The ideal candidate combines strong Airtable architecture expertise with automation, API integrations, third- party software integrations, data modeling, and process design skills, and can collaborate closely with cross-functional teams to translate business requirements into elegant, efficient, scalable systems.

Responsibilities and Duties

• Design, architect, and maintain scalable Airtable bases and data models supporting loan origination, underwriting, servicing, capital markets, and operations;
• Build advanced Airtable automations, scripts, and integrations using Airtable Scripting, JavaScript, and APIs;
• Develop and maintain integrations between Airtable and third-party systems (e.g., CRM, loan management systems, document management platforms, accounting systems, and data warehouses);
• Propose and deploy best-in-class third-party software integrations to support required business workflows and technical programming that are limited using native Airtable functionality exclusively
• Implement data governance standards including permissions, access control, field-level security, naming conventions, and documentation;
• Optimize Airtable performance, scalability, and reliability for high-volume transactional workflows;
• Collaborate closely with Operations, Capital Markets, Finance, Data & Quality, and Engineering teams to gather requirements and implement scalable solutions;
• Support system monitoring, troubleshooting, and ongoing enhancements.

Essential Skills

• Experience designing and implementing complex Airtable architectures in production environments;
• Deep expertise in data modeling and relational database design, automations and scripting using JavaScript, Interfaces and advanced workflow design, and permissions, governance, and enterprise-level structure;
• Strong understanding of API integrations (RESTful APIs, webhooks, middleware such as Zapier and Make);
• Proficiency in JavaScript for automation and integration scripting;
• Experience integrating Airtable with external systems such as CRM platforms, loan management systems, accounting software, or document storage systems.

Highly Desirable Skills 

• Experience building fintech, lending, or financial operations systems;
• Experience with Salesforce CRM and integration;
• Experience designing operational systems for loan origination or underwriting workflows.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

As a Senior Full Stack Developer (React & Python), you will be part of a highly skilled, agile technology team responsible for supporting and developing cutting-edge solutions to meet our business requirements. You will help accelerate our clients business outcomes through innovation in state-of-the-art digital products.

Responsibilities and Duties

• Design, develop, and maintain robust solutions, ensuring quality, scalability, and adherence to best architectural practices;
• Actively participate in technical decision-making, proposing improvements and ensuring development standards aligned with a senior-level environment;
• Collaborate with multidisciplinary teams, contributing clear communication, strong technical judgment, and informal leadership;
• Optimize application performance and stability through efficient use of databases, search engines, and asynchronous processing systems.

Essential Skills

• Advanced experience with Python;
• Advanced proficiency in MySQL, including data modeling and query optimization;
• Intermediate experience working with React;
• Intermediate experience with Redis for asynchronous process handling;
• Intermediate experience with Elasticsearch for search and query optimization;
• Desirable knowledge of TypeScript;
• Experience designing scalable architectures and applying best development practices.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

As a Senior Software Engineer Backend you will be part of a fast-paced, collaborative team developing our attack surface intelligence capabilities. You will be a critical contributor to the development and integration of reconnaissance technologies and products while also moving forward the state of engineering best practices in our cybersecurity platform. If you enjoy pivoting between different problems and meeting new challenges every day while developing solutions that are mission critical to the organization, this role is for you!

Responsibilities and Duties

• Develop and integrate cybersecurity testing and analysis systems with best-in-class cybersecurity platform;
• Build high-performance, resilient, scalable cloud-based software, microservices architecture and containers;
• Take software through CI/CD all the way to production and own its quality and availability;
• Utilize GCP platform to build and run highly-available software systems;
• Identify and resolve performance issues across systems and components;
• Collaborate on a cross-functional team, working with Product, Operations, and Platform Engineering;
• Integrate monitoring and alerting capabilities with backend modules to allow proactive improvements to availability and response times;
• Design, implement and deliver well-tested, scalable, highly available systems;
• Own and ideate technical solutions for product requirements and user stories;
• Actively engage and participate in design and code reviews;
• Offer guidance and support to junior team members, encouraging and cultivating a culture of continuous learning within the team

Essential Skills

• Experience in distributed-systems and backend software engineering;
• Strong Golang Required;
• Strong experience and understanding of microservices, REST API design, gRPC, unit testing, BDD testing;
• Strong design skills required – UML is a bonus; exposure to Domain Driven Design desirable;
• Experience with asynchronous messaging technologies such as Google PubSub, Kafka;
• In depth knowledge of NoSQL and RDBMS technologies;
• Strong experience with Docker, Kubernetes, Cloud Environments (GCP preferred);
• Experience working on agile teams;
• Experience developing scalable and observable microservice-based applications
• Experience with GitOps and DevOps principles, practices and tools;
• A proven ability to thrive in a collaborative environment involving different stakeholders and subject matter experts
• Advanced English skills.

Highly Desirable Skills

• Interest in security / penetration testing;
• Interest in GenAI and LLM technologies.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.