Specialist, Global Sales Strategy & Operations  

About the Company:

Perion is a global advertising technology company delivering solutions to the biggest brands, agencies and publishers around the globe across Search, Social media, Display, Video, CTV, and Programmatic DOOH. With our unique data-driven AI/ML based technologies, we deliver and optimize hundreds of terabytes of data and billions of events per day. We’re working with dozens of sources to provide a superior experience across screens and platforms, including mobile, video, social and native.

About the Role:

This is a foundational, high-impact role within the Global Sales Strategy & Operations function. Your purpose is to provide the analytical engine that empowers the Global Perion Sales organization to reach its full potential and exceed business objectives. Reporting to the Global Sales Strategy & Operations leader, you will serve as a data catalyst, ensuring our sales leadership has the visibility and insights needed to excel in the present while architecting a more efficient future. You will be working closely with our Finance partners to ensure effective and accurate sales performance reporting, high-quality and data-driven decision making and fact-based sales planning. This role is remote-first but requires alignment with the EST time zone.

What You’ll Do

Support Sales Planning & Strategy 

• Drive high-quality data inputs (internal and external) for sales planning activities, including annual sales strategies and strategic account planning.
• Support data-based global resource allocation and help implement client-level tiering and associated service level agreements.
• Structure and maintain cross-functionally used Client Named Account Lists.

Enable executive decision making

• Conduct deep-dive analyses into specific business challenges, translating complex data into clear, strategic recommendations.
• Prepare actionable insights and visualizations for senior sales & business executives to discuss revenue health, pipeline activity, and metric adoption.

Drive unified & high-quality sales performance reporting

• Design, improve and manage unified sales performance reporting to provide executive and team-wide visibility on goals.
• Co-drive design and implementation of self-service Business Health Dashboards to democratize data access for the sales team.
• Closely collaborate with the finance department to provide "the sales PoV" for financial performance KPIs and reporting drilldowns.
• Help establish, professionalize and maintain strong pipeline management and improve forecasting accuracy. 

What You Bring

Required

• BA/BS degree or equivalent practical experience.
• 3+ years of experience in media analytics, advertising sales, digital media & marketing, consulting or financial analysis.
• Proficiency in GSuite, SQL & Tableau.
• Practical experience managing data within CRM systems (ideally Salesforce).
• Excellent analytical problem solving and project management skills, including experience in executing complex operational initiatives. 
• Demonstrated ability to partner with and influence a diverse group of stakeholders.
• Experience or interest in Strategy & Operations, Account Management and Analytics.

Preferred

• Understanding of the Digital Marketing and Ad Tech ecosystem.
• Experience with data warehousing and unification during post-merger integrations.
• Experience in developing complex analytical models in spreadsheet and presentation software (e.g., marketing & statistical analysis, workdriver models, business cases).
• Experience with Python.   

Perion is committed to building a company whose staff reflects the true diversity of our community. Our employees are hired, promoted, and rewarded on the basis of talent, performance, dedication and results. We embrace our diversity and are proud to be an Equal Opportunity Employer that welcomes all candidates without regard to race, creed, color, religion, national origin, alienage or citizenship status, sex, age, sexual orientation, gender identity, marital status, partnership status, ancestry, disability or veteran status.

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

Why We Need This Role

All Google and Meta advertising for LATAM and the US market is managed in-house, and right now there is no dedicated resource to own it day-to-day. Without this hire, campaign performance suffers from a lack of daily optimisation, structured reporting, and creative iteration. This role is business-critical: they will own paid digital across the full LATAM portfolio and the US market, while building the data and reporting infrastructure that is currently missing globally.

What you’ll do

As Digital Marketing Specialist for LATAM, you will be the primary executor of paid digital channels across Brazil, Chile, Peru and the US market. You will run campaigns across Google Ads and Meta day-to-day, support creative briefing and monthly ad creative cycles, and build dashboards to give leadership clear visibility of marketing performance. A data-first approach is central to this role, you will be expected to test continuously, draw real insights from performance data, and make decisions that improve results over time. This is a hands-on role ideal for someone early in their career who is hungry to own channels, grow fast, and make a measurable impact.

• Plan, execute and optimise Google Ads campaigns across LATAM and the US market, Search, Display, Performance Max and YouTube
• Plan, execute and optimise Meta Ads campaigns across LATAM and the US market, Facebook and Instagram, including retargeting and prospecting funnels
• Manage monthly Meta ad creative refresh cycles in collaboration with the APAC Creative Content Executive and internal teams
• Build and maintain Google Looker Studio dashboards, weekly high-level snapshots and monthly performance summaries for the Head of Marketing
• Maintain a clean data management framework, naming conventions, UTM taxonomy, and campaign tagging across all accounts
• Support SEO and website performance for LATAM, updating landing pages in Prismic, tracking organic metrics, and implementing on-page improvements
• Run structured A/B tests on ad copy, creative, audiences and landing pages, acting on real data in a continuous improvement cycle

What we’re looking for

• 2–3 years of hands-on paid media experience, with demonstrable results managing Google Ads and Meta Ads
• Strong analytical and data-driven mindset, uses real performance insights to test hypotheses, identify what's working, and make continuous improvements
• Fluent English is required. Spanish or Portuguese required, fluency in all three languages is a strong advantage
• Experience managing or supporting advertising budgets across multiple campaigns
• Good copywriting skills for ad copy, concise, conversion-focused, in Spanish and/or Portuguese
• Familiarity with SEO principles and website performance, able to support optimisations and interpret organic data
• Comfortable building reports and dashboards in Google Looker Studio or equivalent
• Familiarity with B2B marketing is a plus, F&B or hospitality sector experience welcome but not required
• Google Ads certified or actively working toward certification
• Meta Blueprint certification or equivalent demonstrated expertise

Strong attention to detail and ability to manage multiple campaigns simultaneously in a lean, self-sufficient team

Nice to Have

• Experience with LinkedIn Ads and ABM (Account-Based Marketing) campaign strategy
• Experience working for a hospitality tech, co-working, or multi-location F&B brand
• Familiarity with CRM platforms and lead tracking (HubSpot, Salesforce or similar)
• Basic design skills or experience briefing creative for paid social

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.
  
  

What else you need to know

This role is based in our Sao Paulo office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others? 

#LI-Onsite

Sobre o Grupo QuintoAndar

Somos o Grupo QuintoAndar, o maior ecossistema imobiliário da América Latina. Guiados por um propósito compartilhado de ajudar pessoas a amar o lugar onde moram, contamos com um portfólio diversificado de marcas e soluções, em diferentes países da América Latina, que contemplam todas as fases da jornada do morar e ainda um Hub de Tecnologia em Portugal. Desenvolvemos tecnologias e inovação para transformar e impulsionar a experiência de moradia como um todo.

Com o apoio de uma equipe de classe mundial de investidores e consultores, como Kaszek, Qualcomm, General Atlantic e SoftBank, o Grupo QuintoAndar está atualmente avaliado em mais de US$ 5,1 bilhões e continua a crescer ano após ano.

Aqui você trabalhará com os melhores profissionais do mercado, em um ambiente que respira inovação, colaboração e alto desempenho. Para saber mais sobre a nossa história, acesse https://grupoquintoandar.com/pt/

Localização & Modelo de Trabalho Híbrido

Nosso time de Capta Aí trabalha com o modelo “híbrido”, sendo necessário estar presencialmente no escritório, localizado em Belo Horizonte.

Etapas do Processo Seletivo

As etapas dos nossos processos seletivos têm como objetivo avaliar suas experiências e oferecer a você a oportunidade de conhecer nossos times e oportunidades de carreira, sendo estruturadas da seguinte forma:

• Inscrição;
• People Interview;
• Case + Apresentação;
• Hiring Manager Interview;
• Stakeholder Interview;
• Reference Check;
• Offer;

Sobre a Área

Nossa área de Supply Ops é um dos principais motores de crescimento do QuintoAndar, e o time de Listing Recovery possui a missão estratégica de reengajar proprietários e converter oportunidades que não foram capturadas por outros canais. Atuamos na recuperação de ex-clientes e na conversão de novos, garantindo um fluxo contínuo de imóveis qualificados em nossa plataforma e, assim, impulsionando o crescimento da nossa oferta. Se você busca um desafio onde poderá ver o impacto direto do seu trabalho no sucesso do negócio, esta é a oportunidade ideal.

Responsabilidades:

• Supervisionar o trabalho do time de analistas, responsáveis pelo gerenciamento da carteira com objetivo principal de aumentar o volume e melhorar a liquidez dos anúncios publicados no QuintoAndar.
• Definição de estratégias para atingimento dos resultados do time.
• Manter o time engajado e motivado para a entrega dos resultados desejados.
• Desenvolver pessoas para atingimento de resultados.
• Reperformance e relacionamento com principais stakeholders da área.
• Identificar oportunidades de melhorias e implementá-las, em busca de resultados maiores e mais eficientes.
• Promover um clima de alta de entrega de resultados.

Requisitos:

• Experiência comprovada em vendas e liderança de equipes.
• Excelentes habilidades de comunicação e negociação.
• Capacidade de análise de dados e elaboração de relatórios.
• Operacionalização de projetos.
• Orientação para resultados e cumprimento de metas.
• Habilidades de resolução de problemas e tomada de decisões.
• Formação acadêmica ou cursos relacionados são desejáveis.
• Disponibilidade para atuação híbrida 4x ao mês em Belo Horizonte

Importante

• O nosso processo seletivo começa na candidatura! Se você está realmente a fim de fazer parte do nosso time, foque nessa etapa do processo. Nós analisamos todos os candidatos individualmente e damos retorno para todas as pessoas que investiram tempo em se candidatar
• Toda comunicação é feita por e-mail, então fique atento às nossas mensagens e libere o domínio @quintoandar.com.br para nossos e-mails não irem parar no spam.

Benefícios

• Salário competitivo
• PLR - Participação nos Lucros e Resultados
• Remuneração variável (Somente para vagas comerciais)
• Vale Refeição e Alimentação 
• Plano de saúde
• Plano odontológico 
• Seguro de vida
• Auxílio creche e Auxílio parentalidade atípica
• Wellhub 
• Auxílio home office
• QuintoCare: Nosso programa de apoio (saúde mental, assistência social, apoio jurídico e financeiro)
• Licença parental estendida
• Dia livre de aniversário, Dia das Mães e Dia dos Pais
• Clube de Benefícios (descontos em serviços do dia a dia)
• Descontos em instituições de ensino
• Kit leiturinha para crianças - Playkids

Diversidade & Inclusão no Grupo QuintoAndar

Valorizamos a diversidade e queremos que todas as pessoas se sintam bem-vindas por aqui — independentemente da sua idade, identidade de gênero, orientação sexual, raça, cor, etnia, origem, deficiência, religião ou qualquer outra característica. Todas as nossas vagas são abertas para todas as pessoas! Você verificará que existem algumas perguntas sobre diversidade no formulário de inscrição. Em vagas afirmativas, as informações poderão ser utilizadas para verificar o seu alinhamento com o público-alvo da oportunidade, podendo, nesses casos, ter caráter eliminatório. Para vagas não afirmativas, esses dados serão utilizados de forma anonimizada, exclusivamente para acompanhar e aprimorar nossas práticas de inclusão nos processos seletivos e sem impacto na sua candidatura.

Privacidade e Proteção a Dados

O Grupo QuintoAndar atua em conformidade com as leis de privacidade e proteção de dados, incluindo, mas não se limitando à Lei Geral de Proteção de Dados Pessoais - LGPD (Lei nº 13.709/2018), e garante a segurança de seus dados pessoais. Para saber mais, acesse o nosso Aviso de Privacidade para Pessoas Candidatas. Se tiver dúvidas ou quiser exercer seus direitos como titular de dados, entre em contato com a gente pelo Canal de Atendimento.

Nossa área de Marketplace Engineering (AI Engineering)

Suas atividades como CSixer

• Desenvolver soluções de IA Generativa de ponta a ponta: da concepção ao ambiente produtivo.
• Liderar ou apoiar a criação de copilots, automações e assistentes para clientes e áreas internas.
• Evoluir nossa plataforma de LLMOps com foco em escalabilidade, governança, rastreabilidade e segurança.
• Trabalhar com times de arquitetura, engenharia, produto e operações em soluções integradas com impacto direto no negócio.
• Estabelecer boas práticas de CI/CD para IA Generativa em ambientes on-premise e cloud.
• Investigar causas de falhas e incidentes, propondo correções e melhorias estruturais.
• Promover boas práticas técnicas, revisão de código e troca de conhecimento.

Requisitos e Experiência

• Clareza na comunicação com perfis técnicos e não técnicos.
  
• Tomada de decisão técnica ou influência como referência no time.
  
• Capacidade de entender demandas de negócio e converter em soluções técnicas viáveis.
  
• Postura colaborativa, com foco em entrega contínua e melhoria incremental.
  
• Experiência com metodologias ágeis e visão de produto.
  
• Experiência com IA Generativa, LLMs, embeddings e NLP.
  
• Domínio de Python e bibliotecas como LangChain, Transformers, etc.
  
• Domínio de técnicas avançadas de RAG (re-ranking, chunking dinâmico, context-aware retrieval).
  
• Experiência com Git e bancos de dados relacionais e não relacionais.
  
• Vivência em Ciência de Dados aplicada a dados não estruturados.
  
• Experiência com ferramentas de LLMOps, pipelines e monitoramento de modelos.
  
• Diferenciais: Experiência com modelos open-source (Mistral, LLaMA, Mixtral, Phi).
  
• Atuação com agentes autônomos ou orquestração com LangGraph ou similares.
  
• Conhecimentos de protocolos como MCP e A2A.

Nossos Benefícios 

• Vale-Refeição;
• Vale-Alimentação;
• Plano de saúde e odontológico;
• Auxílio-Creche;
• Seguro de Vida;
• WellHub | TotalPass;
• Conexa | Psicologia Viva - Terapia online sem custo;
• Carbon Academy;
• Cartão C6 Carbon;
• Carbon Spa - Salão de beleza localizado em nosso escritório;
• Carbon Care - Ambulatório localizado em nosso escritório;
• Quick Massage;
• Sala de amamentação;
• Empresa Cidadã - Prorrogação do prazo da licença-maternidade e licença-paternidade;
• Bicicletário;
• Vestiário;
• Van corporativa;
• Espaço de convivência - Videogame, mesa de sinuca, playball, churrasqueira, chopeira, lanchonete, diversos locais de descanso, redes, cesta de basquete e horta colaborativa e orgânica.

Nossa área de Core Business Products Engineering

Suas atividades como CSixer

• Acompanhar o desempenho individual e coletivo do time;
• Dar feedbacks frequentes e conduzir avaliações de desempenho;
• Apoiar o desenvolvimento profissional dos membros (mentoria, treinamentos);
• Identificar e resolver conflitos internos;
• Promover um ambiente colaborativo e saudável;
• Acompanhar o progresso das atividades do squad;
• Remover impedimentos que bloqueiam o time;
• Monitorar indicadores de performance (velocidade, lead time, etc.);
• Atuar como ponte entre o time técnico e outras áreas (produto, negócios, stakeholders);
• Garantir alinhamento claro de objetivos e expectativas;
• Comunicar riscos, atrasos e mudanças de escopo;
• Promover melhoria contínua dos processos;
• Assegurar que o squad siga a metodologia;
• Facilitar cerimônias ágeis;
• Identificar oportunidades de melhoria no fluxo de trabalho;
• Ajustar processos para aumentar a eficiência;
• Alinhar as entregas do squad com os objetivos da empresa;
• Participar de decisões estratégicas relacionadas ao produto/tecnologia;
• Antecipar riscos e propor soluções;
• Contribuir para a evolução da arquitetura e do roadmap técnico.

Requisitos e experiência

• Experiência prévia como Pessoa Desenvolvedora de Software;
• Entendimento de arquitetura de sistemas, APIs e boas práticas de desenvolvimento;
• Experiência em projetos de desenvolvimento de software;
• Experiência prévia em liderança técnica ou gestão de equipes (mesmo que informal);
• Participação em planejamento de entregas, definição de escopo e priorização;
• Boa comunicação e capacidade de traduzir temas técnicos para não técnicos;
• Liderança e influência positiva sobre o time;
• Inteligência emocional para lidar com conflitos e pressão;
• Organização e gestão de tempo;
• Proatividade e senso de dono;
• Capacidade de tomada de decisão;
• Entendimento de métricas ágeis (velocity, lead time, throughput);
• Visão estratégica para alinhar tecnologia aos objetivos da empresa;
• Familiaridade com cloud (AWS, Azure, GCP) é um diferencial.

Nossos Benefícios 

• Vale-Refeição;
• Vale-Alimentação;
• Plano de saúde e odontológico;
• Auxílio-Creche;
• Seguro de Vida;
• WellHub | TotalPass;
• Conexa | Psicologia Viva - Terapia online sem custo;
• Carbon Academy;
• Cartão C6 Carbon;
• Carbon Spa - Salão de beleza localizado em nosso escritório;
• Carbon Care - Ambulatório localizado em nosso escritório;
• Quick Massage;
• Sala de amamentação;
• Empresa Cidadã - Prorrogação do prazo da licença-maternidade e licença-paternidade;
• Bicicletário;
• Vestiário;
• Van corporativa;
• Espaço de convivência - Videogame, mesa de sinuca, playball, churrasqueira, chopeira, lanchonete, diversos locais de descanso, redes, cesta de basquete e horta colaborativa e orgânica.

Nossa área de Cartões

Suas atividades como CSixer 

Requisitos e Experiência

Nossos Benefícios 

• Vale-Refeição;
• Vale-Alimentação;
• Plano de saúde e odontológico;
• Auxílio-Creche;
• Seguro de Vida;
• WellHub | TotalPass;
• Conexa | Psicologia Viva - Terapia online sem custo;
• Carbon Academy;
• Cartão C6 Carbon;
• Carbon Spa - Salão de beleza localizado em nosso escritório;
• Carbon Care - Ambulatório localizado em nosso escritório;
• Quick Massage;
• Sala de amamentação;
• Empresa Cidadã - Prorrogação do prazo da licença-maternidade e licença-paternidade;
• Bicicletário;
• Vestiário;
• Van corporativa;
• Espaço de convivência - Videogame, mesa de sinuca, playball, churrasqueira, chopeira, lanchonete, diversos locais de descanso, redes, cesta de basquete e horta colaborativa e orgânica.

Nossa área de Cartões

Suas atividades como CSixer

• Conduzir a implantação completa do produto, abrangendo ambientes de Homologação, Produção e Deploy, garantindo entregas seguras e eficientes;
  
• Dominar a arquitetura e o design dos componentes do produto, compreendendo profundamente as decisões técnicas e justificativas que embasam cada escolha;
  
• Assegurar a qualidade do desenvolvimento, promovendo práticas de codificação robustas, revisão de código e mantendo alta cobertura de testes automatizados para garantir a estabilidade e confiabilidade das soluções entregues.

Requisitos e Experiência

• Experiência com Kotlin ou Java, Spring Boot e Microsserviços;
• Experiência em automação de testes unitário e integração;
• Conhecimento em banco de dados PostgreSQL, Banco de dados não relacional como MongoDB e Cassandra;
• Conhecimento em ferramentas de mensageria como Kafka, SQS e SNS, para integração e comunicação eficiente entre sistemas distribuídos;
• Conhecimento com padrões de observabilidade;
• Conhecimento com Cloud;
• Conhecimento de protocolos de segurança;
• Conhecimento com Infraestrutura como código;
• Expertise em agilidade e com boas práticas de melhoria contínua;
• Conhecimento em fluxos transacionais de alta criticidade;
• Conhecimento do conceito de event driven e tratamento de fluxos assíncronos.

Nossos Benefícios 

• Vale-Refeição;
• Vale-Alimentação;
• Plano de saúde e odontológico;
• Auxílio-Creche;
• Seguro de Vida;
• WellHub | TotalPass;
• Conexa | Psicologia Viva - Terapia online sem custo;
• Carbon Academy;
• Cartão C6 Carbon;
• Carbon Spa - Salão de beleza localizado em nosso escritório;
• Carbon Care - Ambulatório localizado em nosso escritório;
• Quick Massage;
• Sala de amamentação;
• Empresa Cidadã - Prorrogação do prazo da licença-maternidade e licença-paternidade;
• Bicicletário;
• Vestiário;
• Van corporativa;
• Espaço de convivência - Videogame, mesa de sinuca, playball, churrasqueira, chopeira, lanchonete, diversos locais de descanso, redes, cesta de basquete e horta colaborativa e orgânica.

Nossa área de Site Reliability Engineering

Suas atividades como CSixer

• Garantir a saúde e resiliência da infraestrutura do produto em que estiver inserido;
• Apoiar na construção de métrica, indicadores e dashboards para monitoramento do ambiente;
• Identificar oportunidades de finops;
• Apoiar as demandas de time para criação de novas infraestrutura, escalar infra já existentes, sempre com olhar para novos produtos e novas tecnologias ou melhorias nos produtos já existentes;
• Garantir a saúde do banco de dados junto ao DBRE;
• Garantir a segurança das aplicações atuando nas vulnerabilidades do ambiente;
• Saber lidar com pressão para momentos de Troubleshoot em tempo de incidentes é fundamental.

Requisitos e experiência

• Ter experiência com AWS, Kubernetes, TerraForm, foco em automação (Rundeck), Python e Ansible;
• Ter bons conhecimento em CI/CD, DEVOPS, Shell, PowerShell;
• Conhecer os Sistemas Operacionais Windows e Linux;
• Ter vivência com monitoração (Grafana, zabbix, Prometheus);
• Ter conhecimentos em banco de dados:  oracle, postgres, redis e mongodb.

• Vale-Refeição;
• Vale-Alimentação;
• Plano de saúde e odontológico;
• Auxílio-Creche;
• Seguro de Vida;
• WellHub | TotalPass;
• Conexa | Psicologia Viva - Terapia online sem custo;
• Carbon Academy;
• Cartão C6 Carbon;
• Carbon Spa - Salão de beleza localizado em nosso escritório;
• Carbon Care - Ambulatório localizado em nosso escritório;
• Quick Massage;
• Sala de amamentação;
• Empresa Cidadã - Prorrogação do prazo da licença-maternidade e licença-paternidade;
• Bicicletário;
• Vestiário;
• Van corporativa;
• Espaço de convivência - Videogame, mesa de sinuca, playball, churrasqueira, chopeira, lanchonete, diversos locais de descanso, redes, cesta de basquete e horta colaborativa e orgânica.

What Is The Role
Elastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Enterprise segment.

What You Will Be Doing

• Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities.

• Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals.

• Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes.

• Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %.

• Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get trades, and land multi-year consumption commitments.

• Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures.

• Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes.

What You Bring

• Proven SaaS quota‐carrying success: 5+ years closing complex Enterprise deals, consistently overachieving targets in a consumption-based or usage-model environment.

• Expert discovery & qualification skills: Demonstrated ability to apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals.

• Compelling value storytellers: Track record of delivering executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated.

• Strong negotiation chops: History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in.

• Technical & cloud fluency: Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization.

• Collaborative mindset & coachability: A learner who partners effectively with internal teams, incorporates feedback, and embodies Elastic’s values of community and openness.

• Open Source enthusiasm: Genuine appreciation for open-source communities and the Elastic model—bonus if you’ve sold or advocated in an OSS context.

Bonus Points

• Prior experience at an open-source or developer‐centric infrastructure company.

• Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases.

If you’re driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we’d love to talk. Apply today!

#LI-AM2

***Proficiency in spoken and written English at an advanced level is required for this role.  #LI-MM1

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

Benefits & Perks:

• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

***Proficiency in spoken and written English at an advanced level is required for this role

A day in the life:

• The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance

Responsibilities:

• Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
• Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
  • Identifying audience + data partners for addressable campaigns
  • Curate and negotiate media inventory with high priority vendors and networks
• Client Management:
  • Lead programmatic communications as subject matter expert 
  • Monitor account pacing documentation, accounting requirements and deliverable tracking
• Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
• Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
• Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
• Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
• Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
• Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
• Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
• Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
• Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems

Key Performance Indicators (KPIs)

• Below 10% Client Churn Rate
• Range of the number of accounts (7-8)
• Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
• 100% completion on client deliverables

Most Important Things (MITs)

• Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
• Paid Advertising account performance and health of the account
• Client retention, sentiment and growth 
• Paid advertising production and completion of tasks on time based on deadlines set by team/client
• Collaboration with international team members on production work

***Proficiency in spoken and written English at an advanced level is required for this role

A day in the life:

• The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance

Responsibilities:

• Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
• Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
  • Identifying audience + data partners for addressable campaigns
  • Curate and negotiate media inventory with high priority vendors and networks
• Client Management:
  • Lead programmatic communications as subject matter expert 
  • Monitor account pacing documentation, accounting requirements and deliverable tracking
• Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
• Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
• Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
• Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
• Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
• Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
• Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
• Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
• Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems

Key Performance Indicators (KPIs)

• Below 10% Client Churn Rate
• Range of the number of accounts (7-8)
• Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
• 100% completion on client deliverables

Most Important Things (MITs)

• Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
• Paid Advertising account performance and health of the account
• Client retention, sentiment and growth 
• Paid advertising production and completion of tasks on time based on deadlines set by team/client
• Collaboration with international team members on production work

***Proficiency in spoken and written English at an advanced level is required for this role

A day in the life:

• The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance

Responsibilities:

• Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
• Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
  • Identifying audience + data partners for addressable campaigns
  • Curate and negotiate media inventory with high priority vendors and networks
• Client Management:
  • Lead programmatic communications as subject matter expert 
  • Monitor account pacing documentation, accounting requirements and deliverable tracking
• Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
• Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
• Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
• Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
• Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
• Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
• Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
• Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
• Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems

Key Performance Indicators (KPIs)

• Below 10% Client Churn Rate
• Range of the number of accounts (7-8)
• Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
• 100% completion on client deliverables

Most Important Things (MITs)

• Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
• Paid Advertising account performance and health of the account
• Client retention, sentiment and growth 
• Paid advertising production and completion of tasks on time based on deadlines set by team/client
• Collaboration with international team members on production work

See yourself at Twilio

Join the team as Twilio’s next Account Executive.

About the job

Twilio is looking for an Account Executive, New Business to join our New Business sales team. In this role, you will be responsible for developing and closing new business opportunities, building strategic relationships, and helping innovative companies unlock the full potential of Twilio’s communication platform.

You will work closely with internal teams (Solutions Engineering, Product, Marketing, etc) to understand client needs and deliver customized solutions that drive real business value. This is a high-impact role for a driven, strategic, and highly collaborative salesperson.

Responsibilities

In this role, you’ll:

• Drive new, upselling business revenue by identifying, qualifying, and closing high-impact opportunities with a set of enterprise customers.
• Own the entire sales cycle — from prospecting to negotiation and closing — with a focus on strategic and consultative selling.
• Understand customer needs and business drivers to position Twilio’s platform and APIs as transformative solutions.
• Build and maintain strong, long-term relationships with key stakeholders, including C-level executives, technical leaders, and business decision-makers.
• Collaborate with Solutions Engineers, Product, Marketing, and technical teams to design and deliver value-added solutions.
• Develop account plans, territory strategies, and accurate sales forecasts to achieve and exceed revenue targets.
• Navigate complex sales cycles involving multiple stakeholders and buying centers.
• Continuously learn and stay informed about Twilio’s evolving product suite and industry trends to better serve clients.
• Represent Twilio at industry events, conferences, and meetings to build pipeline and elevate brand awareness.
• Champion the voice of the customer internally to help shape future product enhancements and go-to-market strategies.
  
  

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 10+ years of experience in B2B sales, preferably in the SaaS, cloud communications, or Mid and Enterprise software industries.
• Proven track record of consistently exceeding sales quotas and driving multi-million dollar deals.
• Experience selling complex solutions to technical and business stakeholders at the enterprise level.
• Strong consultative selling skills and ability to develop tailored value propositions for strategic accounts.
• Excellent communication, negotiation, and presentation skills, both written and verbal.
• Comfortable navigating complex organizations and influencing cross-functional teams (e.g., product, marketing, engineering).
• Deep understanding of the sales cycle, including prospecting, qualifying, forecasting, and closing.
• Ability to thrive in a fast-paced, ambiguous, and high-growth environment.
• Experience using Salesforce or similar CRM tools to manage pipelines and forecast revenue.
• Strong business acumen and ability to understand customer pain points and industry trends.
• Bachelor’s degree required; MBA or technical background is a plus.
• Fluency in English

Desired:

• CPaaS experience
• ISV and B2B2B or B2B2C experience
• CX experience
• B2B/SaaS Sales: Demonstrated success in selling cloud-based solutions, SaaS, or similar technologies
• Proven Results: Track record of consistently meeting or exceeding sales targets.

Location

This role will be Remote, and based in São Paulo, Brazil.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-end—driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP, Pure Players – Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.

Operational Excellence & Execution

• Execute SharkNinja’s Pure Player operating model, including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border).
• Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through.

Content, Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
• Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations
• Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews, including dashboards, insights, and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5+ years of experience in eCommerce, marketplace management, or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelor’s degree required.

Preferred

• Experience operating in LATAM markets, particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Senior Account Director, you’ll be responsible for working with clients in the Healthcare division. You will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will work to drive performance through integrated marketing tactics across paid, owned and earned channels. As a seasoned business consultant, the Senior Account Director will guide and counsel clients on how marketing tactics can drive business outcomes. The Senior Account Director will manage direct reports and lead cross-functional account teams of highly-talented marketers by working closely to optimize their efforts and provide strategic guidance. In collaboration with Account Managers, they will spearhead service expansions, manage media, craft testing roadmaps and lead tactical pivots when necessary. Additionally, you will demonstrate exceptional leadership by gaining trust and providing unmatched strategic insight to their cross-functional account teams. Within the Client Services department, the Senior Account Director will also be responsible for leading key initiatives within the team such as talent acquisition, training or product quality. This is an exciting role for a seasoned digital marketer seeking an opportunity to lead innovative, growth-oriented  marketing campaigns.

Responsibilities:

• Client-centric Communication: Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to review holistic business performance, gauge sentiment, solicit feedback and share additional opportunities to support the business goals
• Marketing Strategy: Leads the cross-functional account teams with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in cross-channel media planning and testing roadmaps, including the connection of a client’s product, audience and media
• Client Performance & Results: Ensures that at least 75% of their client roster is hitting their goals/forecast targets within the partnership.
• Data-driven Insights: Leverages data and analytics, such as first-party data tools like Google Analytics and Looker Studio, to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps
• Measurement Frameworks: Uses overlapping datasets to find the truth and make better marketing decisions; Prioritizes business metrics to guide strategy and budgets; Leverages platform or attribution metrics to inform tactical daily optimizations; Uses incrementality to validate when needed
• Team Coaching and Development: Leads by example and practices servant leadership; Delivers timely, specific feedback to team members to up-level business acumen and connect the marketing objectives to business objectives
• Existing Account Manager Support: Shadows and provides coaching and feedback to new hires within the first 90 days and/or existing Account Managers to ensure high product quality and assist in coaching any skill gaps
• Client Portfolio: Manages a diverse set of clients totaling with specific target monthly recurring revenue
• Client Retention: Leads the contract renewal strategy by following the established client renewal process and timelines.  Takes a proactive approach to the process, beginning at least 90 days in advance of the contract expiration date by preparing the  presentation and proposal development alongside the Account Manager to extend client partnerships.  Reviews and analyzes client contracts on a regular basis to ensure goals are on target
• Service Expansions: Works with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships. 
• Own the strategic coaching and development of Account Managers and Resource Team leads, ensuring teams can independently connect channel execution to client business outcomes and confidently lead client conversations
• Elevate client-facing excellence across accounts, coaching teams on storytelling, executive presence, and emotional intelligence to deliver clear, polished recommendations
• Scale team capability and consistency, developing AMs as strategic leaders, reinforcing shared expectations across accounts, and balancing client demands with team capacity to drive sustainable performance.
• Department Operations: Plays an active role in supporting key department initiatives such as recruitment, staffing, training, onboarding and more
• Specialty Focus Area: Identifies a focus area within the department that aligns with the individual’s skill set; Creates a roadmap alongside the Account Manager to enhance and optimize that focus area (e.g., Training, Reporting, Talent Acquisition)
• Responsible for other tasks and projects as assigned by Client Services department leadership, as needed
• Employ AI technologies to enhance and optimize business processes

Role Requirements:

• Bachelor's Degree in Marketing, Communication or related discipline
• 10+ years cross-channel digital marketing experience, including: strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
• Proven track record of delivering high customer satisfaction scores through NPS or similar retention metrics
• Strong understanding of paid media, particularly Google Ads and Meta Ads
• Working knowledge of SEO, Analytics, and Creative workflows and deliverables
• Experience speaking to business-level metrics such as LTV:CAC, ROAS, etc.
• Proficiency in establishing goals for clients and validating forecast scenarios to show a path to goal
• Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
• Ability to quickly build rapport and develop relationships with executive-level points of contact
• Desire to work in a role that functions as both a marketing consultant and a business consultant for clients
• Highly dependable individual who thrives in a fast-paced environment and is a self-starter; Emanates high energy and a positive attitude
• Entrepreneurial spirit with a passion for problem-solving, continued learning and personal growth

Key Performance Indicators (KPIs)

• Division ETCR or Expansion to Churn Ratio (as established quarterly)
• Division Team Retention Rate of 90%+
• Client Retention Rate of Book of 96%+
• Deliverable timeliness: 95% on time delivery
• NPS for Account Director Portfolio (8 or above)
• MRR: $100k+ monthly revenue

Most Important Things (MITs)

• Team Coaching and Development
• Marketing Strategy, Development and Execution
• Client Retention and Client Revenue Growth

Benefits & Perks:

• Base salary paid in USD + commission opportunities
• Unlimited Time Off available on day one
• Fully flex work environment: full-remote, in-office, or hybrid
• Healthcare stipend: $50/month to support your healthcare or insurance costs
• National Holidays + 2 Mental Health Recharge Days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

Datadog is looking for a results-driven Senior Regional Manager of Sales Engineering to hire and lead Sales Engineering Managers and their teams in our Commercial segment, driving new logo acquisition across the LATAM region. As a member of the regional Sales Engineering leadership team, you will partner with Sales, Product, and Marketing counterparts to power a high-velocity go-to-market motion, helping prospective customers quickly evaluate Datadog and adopt our platform across Observability and Security.

In this role, you will develop and lead frontline managers responsible for teams of Sales Engineers that will deliver professional, value-based technical presentations, product demonstrations, and efficient proof-of-value (POV) engagements at the pace a Commercial motion demands. You’ll act as a force multiplier for your managers coaching them on people leadership, repeatable team execution, and pipeline conversion, while engaging directly on strategic accounts and high-impact new logo opportunities where Leadership involvement accelerates the win.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You Will Do:

Leadership & Team Development

• Lead a team of frontline Sales Engineering Managers and their SEs across the region; serve as a second-line manager responsible for team health, growth, and technical execution
• Conduct regular 1:1s, regional team meetings, and performance review and development planning cycles for both managers and, where appropriate, ICs
• Guide manager performance, facilitate coaching, and develop succession paths within the regional leadership bench
• Build regional leadership capability in hiring, onboarding, and deal execution, partnering with Recruiting on hiring targets and pipeline health

Strategic Sales Partnership

• Partner with Sales counterparts to translate the Datadog value proposition into regional execution, aligning technical engagement with account priorities
• Maintain close involvement in top customer opportunities, acting as a technical escalation point and management sponsor where needed
• Ensure your team is proficient across Datadog’s product suite and current on new features, the competitive landscape, and industry trends
• Relay structured customer feedback to Product Management and Marketing to inform the roadmap

Process & Operational Excellence

• Lead internal projects and initiatives that improve regional execution — cross-functional enablement, team processes, and OKR delivery
• Drive documentation, process evolution, and team-wide competency development, including evaluation and POV consistency
• Track regional KPIs, productivity, and pipeline coverage, and partner with Director-level leadership on planning and merit cycles

Cross-functional Collaboration

• Represent Sales Engineering in cross-department planning with Customer Success, Product, Technical Post Sales, Marketing, and Engineering, ensuring smooth handoffs and a unified customer experience
• Develop a close working relationship with Datadog implementation partners in the LATAM region to ensure continuity between pre and post sales activities
• Build trusted working relationships with GTM peers across the region

Who You Are:

• 5-7+ years of experience in Sales Engineering, Solutions Architecture, or a similar technical pre-sales role
• Prior people management experience required; second-line management experience strongly preferred, or demonstrated readiness to step into a second-line role
•  Experience in the cloud, SaaS, or IT infrastructure space, with a strong understanding of monitoring, observability, and/or security solutions
• Track record of developing managers and ICs, and of recruiting and retaining strong technical talent
• Proven ability to meet or exceed revenue and KPI targets through your team
•  Comfortable getting in the field to support top accounts and complex deal cycles
• Able to travel via auto, train, or air up to 40% of the time
• Ability to articulate complex technical concepts and corresponding business outcomes in simple, impactful terms, with excellent written and verbal communication skills
•  Familiarity with MEDDICC, Command of Message (CoM), or similar sales methodologies
• Must be proficient in English, Portuguese and ideally Spanish 

Benefits and Growth

• Best-in-breed onboarding
• Generous global benefits
•  Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, leadership programs (including Manager Fundamentals and MAX), and clearly defined career pathing within Sales Engineering leadership
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are looking to hire an experienced full-life cycle Recruiter to support the organization through its growth, predominantly within Sales with the opportunity to support other functions, like Marketing, Legal, and GBO. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent. This role will allow you to build positive relationships, exude our values, and contribute to our org-wide recruiting best practices and processes.  

This is a foundational role in Brazil. In addition to execution on hiring, you will have the opportunity to support recruiting events, contribute to office expansion, and build strategic partnerships across the region.

This is a full time role that will be held in our Sao Paulo, Brazil hub.

What you’ll do at Figma:

• Manage full-cycle recruiting processes for our business organizations (specifically Sales)
• Partner with business leaders to develop top of funnel strategies for key roles
• Source and build healthy, representative pipelines to engage passive talent including: cold outreach, events, and content production while also effectively handling inbound applications and referrals
• Leverage data to inform your hiring strategy and articulate these insights to executives in order to influence and drive positive change
• Champion and spearhead various initiatives relating to belonging, equity and impact (BEI)

Na Kunumi, acreditamos que cada contratação é uma oportunidade de fortalecer nossa cultura e ampliar o impacto que queremos gerar no mundo.

Este papel será responsável por conduzir processos seletivos de ponta a ponta, transformando necessidades complexas em experiências justas, humanas e inspiradoras, tanto para candidatos quanto para todas as outras pessoas que participam do processo.

Buscamos alguém que una método e criatividade, que traga leveza sem abrir mão do rigor, e que esteja disposto(a) a testar novas abordagens, cultivar diversidade e apoiar decisões de contratação alinhadas aos nossos princípios e à nossa visão de futuro.

Na prática, este papel envolve:

Conduzir processos seletivos de ponta a ponta para posições de tecnologia (engenharia) e demais áreas de negócio

Atuar em parceria com lideranças técnicas para definir perfis, alinhar critérios de seleção e avaliar candidatos de forma justa e consistente

Mapeamento e sourcing de talentos estratégicos: identificar profissionais relevantes no mercado, com foco em tecnologia, utilizando técnicas avançadas de busca e relacionamento. 

Construção e gestão de comunidade de talentos: desenvolver, nutrir e ativar um pipeline contínuo, promovendo iniciativas como eventos, encontros e outras experiências que fortaleçam o relacionamento com a Kunumi.

Garantir a melhor experiência para a pessoa candidata em todas as etapas, com comunicação clara, feedback, elegância e respeito

Transformar dados em decisões, ir além da leitura de métricas, exercitando pensamento crítico para identificar padrões, questionar o que pode ser diferente e agir de forma proativa na criação de soluções que elevem a experiência e a efetividade dos nossos processos seletivos

Ser guardião(a) da cultura Kunumi, garantindo que cada contratação fortaleça nosso jeito de ser e trabalhar

O que é esperado de você

• Experiência prévia em recrutamento e seleção em times de tecnologia, incluindo condução de entrevistas comportamentais e gestão dos processos de ponta a ponta
• Experiência em sourcing, com domínio de técnicas de busca e identificação de talentos.
• Habilidade em construir conexões genuínas, cultivando relações de confiança e proximidade.
• Comunicação clara e empática, capaz de dialogar com públicos diversos (candidatos, lideranças, times técnicos)
• Organização e autonomia para gerir múltiplos processos simultaneamente
• Familiaridade com ferramentas de gestão de processos seletivos (ATS, planilhas, dashboards)

O que é considerado um diferencial

• Conhecimento na plataforma Greenhouse

• Vivência em empresas de base tecnológica, startups ou consultorias

• Atuação com iniciativas de diversidade e inclusão em recrutamento

• Conhecimento de inglês em nível que permita entrevistas básicas

Are you excited about the idea of joining Monks?

If you’re passionate about creating content, analyzing metrics, and continuously improving, we want a Content Manager freelancer like you.

-Develops Always On content ideas for text, stills and video based on approved editorial direction.
- Translates brand guidelines and tone of voice into culturally relevant content.
- Identifies trends and reactive opportunities aligned to editorial priorities.
- Manages content creation workflow in Monday (uploads, tagging during creation phase).
- Follows up on feedback and final asset validation prior to publishing.

Does not include:
- Creative ideation for special campaigns.
- Scheduling, publishing or community management.

What are we looking for?

We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.

Please note: This position may require participation in an on-call support rotation in the future.

Requirements

Technical Skills:

• Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
• SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
• Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
• Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
• Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
• Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
• Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
• Database Management: Strong experience with PostgreSQL.
• Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
• AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.

Observability: 5+ years of experience working with observability tools, and defining

Essential Non-Technical Skills:

• Requirements Elicitation: Ability to effectively gather and understand project requirements.
• Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
• Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
• Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
• Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
• Language: English proficiency is mandatory.

#LI-Remote

#LI-DC1

What we are looking for:

We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.

Key Responsibilities:

• Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
• Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
• System Configuration & Integration Support:  Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
• Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
• Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
• Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.

Required Skills & Qualifications:

• Technical Proficiency
• Experience with ticketing systems (e.g., Jira or similar)
• Strong SQL skills for querying and analyzing data
• Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
• Ability to analyze application logs and debug issues
• Strong ability to understand complex SaaS products, configurations, and integrations.
• Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
• Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
• Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
• Experience in B2B environments is a plus

As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.

Key Responsibilities

• Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
• Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
• Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
• Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
• Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
• CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
• Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
• Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
• Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.

Requirements

• Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
• Language: English proficiency is mandatory.
• Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
• Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
• API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
• Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
• Version Control: Proficiency in Git and/or BitBucket.
• Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.

Preferred Qualifications (Pluses)

• Experience with Performance/Load Testing (e.g., JMeter, Locust).
• Knowledge of Security/Penetration Testing principles.
• Experience with Cloud Infrastructure (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes for managing test environments.

LI-DC1

As a Sr Technical Program Manager, you will be the connective tissue between strategy and execution for three distinct software development teams. You won’t just be tracking tasks; you’ll be optimizing the engine that builds our products. We are looking for a process-oriented leader who can balance the "big picture" roadmap with the granular details of a JIRA ticket.

Core Responsibilities

1. Delivery & Execution Management

• Directly manage the execution lifecycle for three cross-functional software teams.
• Ensure alignment between engineering output and product requirements.
• Identify, track, and mitigate risks and dependencies across teams to prevent bottlenecks.

1. Agile Facilitation & Ceremonies

• Schedule and drive all team ceremonies, including Daily Stand-ups, Sprint Planning, Retrospectives, and Demos.
• Foster a culture of continuous improvement by using retrospectives to refine team velocity and quality.

1. JIRA Power User & Process Architect

• Own the configuration and hygiene of JIRA boards, workflows, and automation.
• Establish standardized reporting structures (dashboards, burndown charts, and velocity trackers) to provide real-time visibility into work-in-progress (WIP).

1. Backlog & Triage Leadership

• Drive the request triage process, ensuring incoming bugs and feature requests are evaluated and routed efficiently.
• Partner with Product Managers to lead backlog grooming and prioritization sessions, ensuring the engineering team is always working on the highest-value tasks.

1. Communication & Visibility

• Translate technical progress into clear status updates for stakeholders.
• Act as the primary point of contact for project health, resource allocation, and delivery timelines.

Requirements

• Experience: 5+ years of experience in technical program/project management, specifically overseeing multiple software engineering teams.
• Technical Fluency: A strong understanding of the SDLC (Software Development Life Cycle) and the ability to engage in technical discussions with engineers.
• JIRA Expertise: Advanced knowledge of JIRA/Confluence (configuring custom workflows, JQL, and reporting).
• Agile Mastery: Deep experience with Scrum, Kanban, or Scrumban methodologies.
• Soft Skills: Exceptional organizational skills and the "social intelligence" to drive consensus among diverse stakeholders without direct authority.

#LI-Remote

#LI-LF1

Responsável por atuar em parceria estratégica em conjunto com  as lideranças, conectando pessoas e negócios com perspectiva sistêmica e foco na geração de valor. O BP Pleno promove ambientes saudáveis e de alta performance por meio de uma atuação consultiva, orientada a dados e alinhada à cultura organizacional da Monks.

Principais Responsabilidades:

• Atuar em consultoria estratégica das lideranças, oferecendo insights sobre clima, performance e desenvolvimento de equipes.
• Atuar na revisão contínua da estrutura da área, avaliando as necessidades dos clientes e as capacidades das pessoas, visando o melhor aproveitamento do time.
  Utilizar dados e insights para apoiar uma tomada de decisão mais embasada, além de influenciar a melhoria contínua da qualidade e relevância dos dados coletados.
• Diagnosticar e propor ações de engajamento, desenvolvimento e retenção de talentos, com base em dados e indicadores de RH.
• Conduzir análises de riscos e oportunidades organizacionais, priorizando ações sustentáveis e alinhadas à cultura da empresa.
• Apoiar na resolução de casos complexos com impacto estratégico, promovendo ambientes de trabalho saudáveis.
• Monitorar processos de handover, mudanças de time e calibração de performance, garantindo consistência e mitigação de riscos.
• Fomentar e facilitar ações de fortalecimento da cultura organizacional, alinhando valores e práticas entre equipes e lideranças.
• Contribuir para programas de sucessão, reconhecimento, capacitação, mentoria e feedback.
• Garantir a conformidade  das práticas de gestão de pessoas com políticas internas e legislações aplicáveis.
• Apoiar iniciativas de inclusão, diversidade, saúde mental e recrutamento em parceria com áreas especialistas.
• Construir e manter relacionamentos de confiança com stakeholders internos, facilitando diálogos e workshops estratégicos.

O que buscamos

• Formação superior completa em Psicologia, Administração, Gestão de RH ou áreas correlatas;
• Bom entendimento de análise de dados e gestão de indicadores;
• Afinidade com Inteligência Artificial;
• Habilidade de influência, gestão de conflitos, adaptabilidade e visão sistêmica;
• Atitudes de orientação a resultados, ética/discrição e assertividade;
• Experiência prévia como HRBP ou em áreas de desenvolvimento organizacional;
• Desejável inglês intermediário/avançado.

#LI-MT1

Como Analista de Mídia, você será a força motriz por trás das nossas operações, transformando estratégia em realidade nas plataformas digitais. Seu papel é crucial para garantir a execução perfeita das campanhas, conectando dados a ações práticas para impulsionar resultados significativos para nossos clientes.

Responsabilidades

• Gerenciar o ciclo de vida completo das campanhas nas principais plataformas de mídia (Google, Meta, TikTok, etc.), desde a configuração até a otimização diária.
• Implementar as melhores práticas de mercado em segmentações, estratégias de lances, formatos de criativos e configurações de conversão.
• Garantir a execução precisa do planejamento tático, gerenciando o ritmo de investimento para maximizar os resultados dentro do orçamento.
• Propor e executar testes A/B e experimentos com base em hipóteses claras para melhorar continuamente a performance.
• Monitorar e analisar os KPIs de campanha diariamente, traduzindo dados em insights acionáveis.
• Desenvolver relatórios de performance claros para comunicação interna e, quando necessário, para o cliente.
• Fornecer suporte técnico inicial para dúvidas de clientes, resolvendo problemas básicos de plataforma.
• Manter a liderança do time informada sobre o progresso das campanhas e ações de otimização realizadas.

Habilidades Essenciais

• Proficiência Técnica: Capacidade de aprender e operar com precisão nas principais plataformas de mídia digital, aplicando as melhores práticas de configuração.
• Raciocínio Analítico: Habilidade de analisar dados de campanhas para identificar tendências, extrair aprendizados e basear otimizações em evidências.
• Curiosidade e Proatividade: Vontade de aprender, buscar conhecimento de forma autônoma e sugerir melhorias com base em observações.
• Organização e Gestão de Tempo: Capacidade de gerenciar múltiplas tarefas e cumprir prazos.
• Comunicação Colaborativa: Habilidade de se comunicar de forma clara e objetiva com a equipe interna, compartilhando status e aprendizados.

Como Coordenador(a) de Mídia, você será responsável por garantir a excelência na entrega e no relacionamento com os clientes, além de liderar e desenvolver uma equipe de analistas e especialistas. Este papel envolve gerenciar projetos, delegar tarefas e ser o ponto de contato principal no dia a dia do cliente, sempre buscando entregar o máximo de valor e identificar oportunidades de melhoria.

Responsabilidades

• Gerenciar a saúde operacional e o sucesso diário do portfólio de clientes, atendendo todas as necessidades contratadas com excelência.
• Liderar reuniões de performance e planejamento com os clientes, comunicando resultados de forma clara e construindo confiança.
• Delegar atividades, garantindo o cumprimento de SLAs e prazos, e atuar proativamente na resolução de problemas.
• Liderar e desenvolver uma equipe, conduzindo 1:1s, dando feedbacks e apoiando a criação de Planos de Desenvolvimento Individual (PDIs).
• Garantir a qualidade das entregas da equipe e identificar oportunidades de melhoria e inovação.
• Participar de processos seletivos, ajudando a atrair e contratar os melhores talentos.

Habilidades Essenciais

• Comunicação: clara, assertiva e empática, para gerenciar expectativas de clientes e dinâmicas de equipe.
• Liderança de Equipe: capacidade de liderar, motivar e organizar uma equipe, delegando tarefas eficazmente.
• Desenvolvimento de Pessoas: interesse genuíno em desenvolver talentos e apoiar o crescimento da equipe.
• Gestão de Projetos: habilidades de organização e planejamento para gerenciar o fluxo de trabalho e prazos.
• Gestão de Stakeholders: habilidade de gerenciar o relacionamento com os clientes e alinhar expectativas.
• Resolução de Conflitos: capacidade de mediar conflitos interpessoais e operacionais dentro da equipe.

Como Coordenador(a) de Mídia, você será responsável por liderar, desenvolver e inspirar uma equipe de analistas e especialistas, garantindo a excelência na entrega e no relacionamento com os clientes. Sua função principal será gerenciar projetos, delegar tarefas e ser o ponto de contato principal para o dia a dia do cliente, sempre buscando oportunidades de melhoria e inovação.

Principais Responsabilidades

• Gerenciar a saúde operacional e o sucesso do dia a dia do portfólio de clientes, assegurando que todas as necessidades sejam atendidas com excelência.
• Liderar reuniões de performance e planejamento com os clientes, comunicando resultados e construindo relacionamentos de confiança.
• Delegar atividades de forma eficaz, garantindo o cumprimento de SLAs e prazos.
• Identificar e resolver problemas operacionais, sendo o primeiro ponto de escalonamento.
• Mentorar e desenvolver uma equipe de analistas e especialistas, conduzindo 1:1s e apoiando planos de desenvolvimento individual.
• Fomentar uma cultura de feedback contínuo e colaboração, promovendo o bem-estar da equipe.
• Assegurar a qualidade das entregas da equipe e identificar oportunidades de melhoria.
• Participar de processos seletivos, atraindo e contratando os melhores talentos.

Habilidades Essenciais

• Comunicação: Clara, assertiva e empática, para gerenciar expectativas de clientes e dinâmicas de equipe.
• Liderança de Equipe: Capacidade de liderar, motivar e organizar uma equipe, garantindo um ambiente colaborativo.
• Desenvolvimento de Pessoas: Interesse genuíno em desenvolver talentos, com habilidade para dar feedbacks construtivos.
• Gestão de Projetos: Forte capacidade de organização, planejamento e priorização para gerenciar o fluxo de trabalho.
• Gestão de Stakeholders: Habilidade de gerenciar relacionamentos com clientes, comunicando resultados e alinhando expectativas.
• Resolução de Conflitos: Capacidade de identificar e mediar conflitos interpessoais e operacionais.

O Sucesso Nesta Posição Será Medido Por:

• A satisfação e retenção dos clientes em seu portfólio.
• O engajamento e desenvolvimento de carreira dos membros da equipe.
• A qualidade e pontualidade das entregas, cumprindo todos os SLAs.
• A eficiência na gestão de projetos e resolução de problemas operacionais.
• A criação de uma cultura de equipe positiva e colaborativa.
• A identificação e conversão de oportunidades de crescimento em valor para o cliente e a agência.