As an Account Manager your focus will be on driving incremental revenue and providing the tools and support for our partners to make sure they thrive on our platform and increase sales while improving operational aspects. With this in mind, you need to be super passionate about account management and business development, but also able to adapt and change your tone and approach depending on the type of partner you're working with.

On a personal note, it goes without saying that you're a team player and willing to get your hands dirty as we build this new area of our business in Slovakia! As time progresses and more Restaurant partners are onboarded, the targets and duties of the role may develop. This means that you must thrive in the 'start-up' environment where constant change means there's always lots to get your teeth into!   

What you’ll be doing

• Successfully onboarding and training venues together with Account Managers, providing them with all the tools and information to start working as soon as possible. Hired candidates will first learn the basics of onboarding new partners to our platform, which will take approximately one month.
• Driving and managing Month over Month operations excellence metrics, growth of our current venues and improving venue performance by measuring critical KPIs, strong analysis, and frequent quality and satisfaction checks.
• Owning the partner's assortment - suggesting which products should be listed initially, and working with the partner to constantly add/remove items to improve customer conversion.
• Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the partner's success.
• Getting feedback from our partners and translating it into product, marketing and operations improvement
• Key communicator between Wolt and Restaurant partners.
• Working closely together with the marketing team to plan and execute campaigns together with Restaurant partners

Our humble expectations

• You have proven experience from previous account management, business development or similar role
• You are a self-starter, reliable team player with the ability to deliver results on-time and successfully manage multiple projects simultaneously
• You cultivate extensive mutually beneficial relationships 
• You are structured, detailed, and service-oriented
• Strong analytical experience and specific knowledge of analytical dashboards - for example, Looker or Power BI
• You have strong problem-solving skills with a bias for action and impact
• You have a proactive mentality - an independent thinker who can work with limited guidance but can deliver a successful outcome through grit and determination 
• Excellent interpersonal skills with the ability to adapt tone to suit the audience
• Native-level Slovak and fluent in English (minimum B2)

What we offer

• 🌍 Independent work in a dynamic, international team
• 💙 Employee Assistance Programme - therapy and wellbeing
• % Discount on your Wolt orders
• 🤒 Sick days benefit 
• 💪Sports benefit
• 🚗Fuel discount card 
• 🐶Dog friendly office 
• 💻 Modern work equipment
• 🏡Hybrid working 

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position.

KLARSTEIN has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including around 500 employees around the globe. 

from 1300 €/month gross + variable part 

What you will do:  

We are looking for a detail-oriented Master Data Specialist responsible not only for managing Business Partner (BP) master data, but also for supporting data-related workflows and approval structures. This role plays a key part in ensuring BP data accuracy, proper governance, and smooth operation of approval processes across systems.

• Create, update, and maintain Business Partner (BP) master data (customers, vendors, partners)
• Ensure data accuracy, consistency, and completeness across systems
• Identify and resolve duplicate, incomplete, or inconsistent records
• Support e-commerce processes related to customer and partner data
• Manage and maintain workflow (DMS WF) structures, including:
• Setup and maintenance of releaser and approver roles
• Assignment and updates of user access rights and responsibilities
• Ensuring correct approval flows and authorization levels
• Supporting audits and compliance requirements related to approvals
• Collaborate with internal teams (Finance, Customer Service, Logistics, IT) to ensure correct data usage and workflow setup
• Implement and follow data governance standards, including ownership and approval rules
• Monitor and improve data and workflow processes to increase efficiency and reduce errors
• Prepare reports and analyses related to data quality and workflow performance
• Participate in system improvements and automation initiatives

What we are looking for:  

• Experience with master data management or similar administrative/data roles
• Understanding of approval workflows and user access/authorization concepts
• Experience with ERP systems (SAP is a strong advantage)
• Advanced knowledge of MS Excel
• Strong attention to detail and analytical thinking
• Systematic and very careful way of working
• Ability to work independently and take ownership of processes
• Ability to work under pressure
• Good communication skills
• English at a communicative level (B2)
• German language skill is a plus

What we offer: 

• Teambuildings – Meet your colleagues in informal setting like Family day and let yourself loose during our Christmas and Summer parties. One thing we can assure you of is that in BBG we know how to party.
• Coffee bar – Help yourself to sweets and fresh fruit, sparkling water, tea or coffee to the heart’s content.
• Employee discounts – Save 30% on anything from our Klarstein portfolio you will surely choose something from 2500 products we have on offer.
• Multisport card – Free access to hundreds of sport centres, wellness centres, gyms or classes (yoga, dance, etc.) all around the country. Almost completely paid for by us.
• Bonuses for special occasions – We realize, that work is only a part of your life, and will support you on your personal journey as well. 
• Sick days – On top of an annual leave, you have a few paid sick days you can use to recover.
• Slovnaft BAjk – If you want to commute by bicycle, we will chip in on your Slovnaft BAjk subscription (bike sharing in Bratislava).
• A wide range of courses – Increase your professional expertise, get hang of people skills or anything else that will help your professional (and personal) life. Courses, books or online library is on your fingertips.
• English/German/Slovak lessons – Learn new language or step up your game on one of the professional courses. You can join a lessons with a professional lector online from anywhere!
• We offer also place you can leave your bike and after that you can chill in our chill zone, or just took a massage from our massage chair.

Who we are: 

KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brand KLARSTEIN

We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN

JOIN US!

KLARSTEIN has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including around 500 employees around the globe. 

1050 € gross/month + vario appx 200 -- 350 € /month  gross            
        

What you will do:  

• You are a competent and committed contact partner providing support for Amazon via phone and e-mail.
• You advise and support customers regarding orders, the returns process, and product inquiries.
• You are the first-level contact and you edit customer inquiries for the Back Office.
• You are responsible for the post-processing and documentation of customer inquiries.
• You cooperate with internal departments.

What we are looking for:  

• Excellent English and Romanian language skills (Must).
• Excellent communication skills.
• Customer-oriented attitude is a must.
• Self-motivated with drive.
• Team player.
• Customer support experience is a big advantage.
• Experience with Amazon.

What we offer: 

• Teambuildings – Meet your colleagues in informal setting like Family day and let yourself loose during our Christmas and Summer parties. One thing we can assure you of is that in BBG we know how to party.
• Coffee bar – Help yourself to sweets and fresh fruit, sparkling water, tea or coffee to the heart’s content.
• Employee discounts – Save 30% on anything from our brands (like Klarstein or Capital Sports). Kitchen appliances, top-notch sound systems, garden furniture ... you will surely choose something from 2500 products we have on offer.
• Multisport card – Free access to hundreds of sport centres, wellness centres, gyms or classes (yoga, dance, etc.) all around the country. Almost completely paid for by us.
• Bonuses for special occasions – We realize, that work is only a part of your life, and will support you on your personal journey as well. And thus, will give you a special bonus on occasions like anniversaries, getting married, etc.
• Sick days – On top of an annual leave, you have a few paid sick days you can use to recover.
• Slovnaft BAjk – If you want to commute by bicycle, we will chip in on your Slovnaft BAjk subscription (bike sharing in Bratislava).
• A wide range of courses – Increase your professional expertise, get hang of people skills or anything else that will help your professional (and personal) life. Courses, books or online library is on your fingertips.
• English/German/Slovak lessons – Learn new language or step up your game on one of the professional courses. You can join a lessons with a professional lector online from anywhere!
• We offer also place you can leave your bike and after that you can chill in our chill zone, or just took a massage from our massage chair.

Who we are: 

KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brand KLARSTEIN

We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN

JOIN US!

We are looking for a passionate Account Management Team Lead to lead the local team and drive our business, developing, managing and growing our partner restaurants in Slovakia.

It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.

Please note that this is a full-time permanent employment opportunity. The yearly gross salary for this role starts from 42000 EUR and will depend on your skills, knowledge, and experience.

Let’s build the future of food delivery together!

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

You’ll have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

• Lead, motivate and coach the Account Management Team to achieve their goals.

• Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue.

• Analyze key performance metrics to gain insights and improve customer performance.

• Forecast growth and evaluate the achievement of our business goals.

• Execute and refine our operational strategy, solve daily commercial and operational issues.

• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.

• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.

• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).

• 5+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles.

• Excellent communication & written skills in English and Slovak.

• People manager: experience leading a team to achieve individual and shared goals in a client facing role.

• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making.

• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.

• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills.

• Ownership: ability proactively find solutions to business problems.

• Passion: drive to work with new technologies or with food tech

• Excellent communicator: ability to effectively communicate with many stakeholders involved.

• Outstanding project manager: capable managing multiple projects, resources, priorities and time.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of food delivery.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We are looking for an analytical and solutions-driven Operations Specialist to help us grow our ride-hailing operations in Slovakia!

Please note that this is a full-time, permanent employment opportunity. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

You will be relying on relevant data to form business insights, spot potential for development and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Slovakia, working closely with other cross-functional/HQ stakeholders to support our mission.

• Managing and supporting operations projects by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind.
• Developing strategies to strengthen the driver's value proposition, to grow our supply base, performance, and retention continually.
• Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights.
• Identifying trends, risks, and improvement opportunities on a local level that may impact the business.
• Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.
• Taking ownership of Bolt's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals.

• You have a data-driven mindset and you approach problems methodically.
• You have graduated from university or are finishing it at the moment.
• You are a strong collaborator with excellent communication skills (both verbal and written) in English and Slovak.
• You are skilled in data analysis using tools like Excel/Google Sheets, with nice-to-haves like Looker and/or Tableau.
• You are solution-oriented and possess a meticulous eye for detail, ensuring accuracy and thoroughness in your work.
• You are a team player who builds positive relationships with colleagues, while also being customer-oriented and adept at using feedback to improve services/ensure supply growth.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.