NetSuite Engineer

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 5,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include video analytics and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT DEVELOPING INNOVATIVE SOLUTIONS 

We have an opportunity for a NetSuite Engineer to join our team, based in our Boston office.

This hands-on role will suit someone who is passionate about technology with extensive NetSuite experience, who is looking to make a significant contribution to our business.  The role will be an integral part of our Development and Finance teams, working closely with global counterparts from different functional areas in our business.

WHAT YOU’LL DO 

• Act as the primary owner of NetSuite, including all customizations, scripts and integration points.
• Design, develop and maintain custom NetSuite applications, SuiteScripts (1.0 and 2.x) 
• Implement and maintain ERP and CRM customizations to support evolving business needs
• Troubleshoot and maintain integrations with external systems using SFTP connections, middleware (e.g. Celigo, Google Cloud Platform) and Netsuite APIs
• Write and maintain test scripts, logs and validation processes to improve system stability and reduce manual intervention
• Collaborate with internal teams and vendors to coordinate system upgrades, regression testing and issue remediation
• Build and maintain Saved Searches, reports, custom workflows and automation using SuiteFlow and SuiteScript
• Apply technical expertise to deliver system improvements that drive accuracy, efficiency and usability
• Provide support for business users, including user access maintenance, error troubleshooting and training
• Own and optimize the custom Firebase-based integration that synchronizes data between Salesforce (CRM) and NetSuite (ERP), ensuring seamless "Lead-to-Cash" automation and data integrity.

WHAT YOU’LL NEED

• Minimum 5+ years of experience managing and customizing NetSuite ERP & CRM
• Strong understanding of Netsuite architecture, including custom records fields, workflows, and SuiteBundles
• High level business process and analytical skills.
• Experience managing file-based integrations using SFTP
• Ability to analyze and debug existing scripts and integrations, including legacy configurations
• Ability to quickly assess business needs, develop innovative plans to solve the problems, and lead the implementation of these plans
• Strong communication skills: able to write technical documentation, explain systems to both technical and non-technical audiences and escalate effectively when needed
• Proven track record in working independently and proactively in a fast-paced environment
• Experience supporting Netsuite CRM, e-commerce modules, and Salesforce integrations
• Experience managing custom middleware solutions, like Firebase, Celigo, or Google Cloud Platform (GCP), to facilitate complex data transfers between Salesforce and NetSuite.
• Exposure to scripting or automation outside of Netsuite, such as PHP, JavaScript, SWIFT, SQL & shell scripting

• Computer Science degree or similar technical background preferred

WHY CATAPULT? 

• We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.
• We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.
• Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability 
• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.  There is unlimited opportunity to grow, do more, and do better.

Compensation & Benefits

The target Total Compensation range for this position is $100,338 - $200,675 per year. This range is inclusive of base salary and a target incentive plan (which may include equity, commission, or other bonus structures). Your specific compensation within this range will be determined by factors such as your geographic location, relevant experience, and job-related skills.

In addition to this compensation, Catapult also offers generous paid leave and recognized company holidays, and the opportunity to participate in our comprehensive benefits package, including Health, Dental, and Vision insurance, and 401(k) retirement plan with company match.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.

OVERVIEW

Overstory Health builds world-class patient-centric Partial Hospital & Intensive Outpatient (PHP & IOP) programs for those with high acuity mental health needs. Our mission is to provide more accessible and dignified behavioral health care for clients when they need care the most. With a clinical model validated by McLean Hospital, we deliver comprehensive psychiatric, therapeutic, and community reintegration services to our patients. Our teams provide high-quality, whole-person, evidence-based care, with the goal of patient stability, connection, and confidence from program admission to post-graduation.

ABOUT THE ROLE

As a Case Manager at Overstory Health, you will be the essential connector—linking clients, families, external providers, and our internal care team to create a truly seamless care experience. You’ll coordinate treatment updates, guide discharge planning, and maintain ongoing communication to ensure every stage of the client journey is supported with clarity and compassion. From securing aftercare referrals to orchestrating smooth post-program transitions, you’ll help uphold the dignity, accessibility, and clinical excellence that define the Overstory model.

This is a unique opportunity to join a mission-driven team at a pivotal moment in our clients’ healing process. You’ll bring structure to complexity, empathy to challenge, and a steady hand to change—ensuring every client feels supported and every partner stays informed.

WHAT YOU’LL DO:

• Support Client Health Related Social Needs & Continuity of Care
• Assess and address Health-Related Social Needs (e.g., housing, food, transportation) and connect clients to resources throughout their care journey.
• Develop and execute individualized discharge plans for clients completing the program, ensuring compliance with regulatory standards.
  Identify, vet, and secure aftercare resources (e.g., outpatient therapy, psychiatry, case management, housing, educational supports).
• Follow up with clients and external providers to confirm seamless continuity of care.
• Accurately document all case management activities and communications in our EMR, Ritten.
• Manage Communication with Referral Sources
• Provide timely, high-quality treatment updates to referring providers, schools, and community agencies.
• Collaborate with clients and families to understand care preferences and ongoing needs.
• Maintain accurate referral records and ensure stakeholders have the documentation they need.
• Serve as a relationship manager for referral partners, reinforcing Overstory’s reputation for collaborative, high-quality care.
• Collaborate Across Teams
• Attend and contribute to daily treatment team meetings, providing updates on client progress and care coordination
• Partner closely with therapists, admissions, and clinical outreach to ensure every client receives appropriate support
• Work with Clinical Outreach and Partnerships to better understand community resources and network capacity
• Uphold Quality Standards & Compliance
• Ensure all client interactions are documented accurately, completely, and on time.
• Monitor for underuse, overuse, or inefficient use of services, escalating concerns when necessary.
• Meet or exceed internal performance metrics for discharge timeliness, referral quality, and client/family satisfaction.

QUALIFICATIONS

• Bachelor’s degree in health sciences, communications, psychology, social work, or related field
• Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer/patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach)
• Proficient with Google Workspace and healthcare technology platforms such as Ritten (or similar EMR systems).
• Strong interpersonal, relationship-building, and listening skills
• Metrics- and results-oriented mindset, with experience working against concrete targets
• Excellent written and verbal communication skills
• Extreme organization and attention to detail
• Ability to thrive in a fast-paced environment and learn quickly

PREFERRED QUALIFICATIONS

• Current Basic Life Support (BLS) certification
• Experience working in a PHP, IOP, or other structured outpatient program
• Prior experience with discharge planning or referral coordination
• Awareness of community resources including behavioral health services, medical facilities, applying for government programs, etc.
• Bilingual in Spanish

YOU’LL BE A GOOD FIT IF

• You thrive in fast-paced, collaborative environments and enjoy cross-functional teamwork
• You bring curiosity, humility, and empathy to every patient interaction
• You take ownership, work with integrity, and hold yourself to high standards.
• You care deeply about expanding access to quality mental health care.
• You’re energized by being part of a mission-driven organization supporting communities in need.

BENEFITS

• Competitive base compensation of $52,000-$60,000 and performance-based incentives
• Flexible Time Off (FTO) policy
• Medical, dental, and vision insurance with no waiting period
• Short- and long-term disability insurance at no cost to you
• 401(k) plan with company match
• Supplemental benefits available

WHAT OVERSTORY IS ALL ABOUT

We are guided by our mission to deliver compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. These values are at the core of everything we do:

• Dignity for All: We champion dignity in every interaction, ensuring that both patients and team members feel respected, valued, and heard.
• Collaboration: We work together with trust and transparency, fostering an environment where teamwork drives meaningful impact.
• Connection: We build deep, authentic relationships—with our patients, communities, and each other—because strong connections are the foundation of exceptional care.
• Purposeful Innovation: We embrace creativity and progress, ensuring that every new idea or improvement serves our mission and enhances the patient experience.
• Caring Accountability: We take responsibility for our commitments and actions, holding ourselves and each other to high standards while leading with empathy and care.

OUR COMMITMENT TO EQUITY & INCLUSION

Overstory Health is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that embracing different lived experiences, perspectives, and voices makes us stronger and improves the care we deliver. We welcome applicants of all backgrounds, identities, and abilities. 

HOW TO APPLY

If you are passionate about behavioral health and want to make a positive impact, we would love to hear from you! 

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 4pm - 12am EST

*This is a remote role

JR: 2026-7646

#LI-Remote

Come join Overstory Health as an Intake Manager in Boston, MA

Overstory Health builds world-class patient-centric Partial Hospital & Intensive Outpatient (PHP & IOP) programs for those with high acuity mental health needs. Our mission is to provide more accessible and dignified behavioral health care for people when they need care the most. With a clinical model validated by McLean Hospital, we deliver comprehensive psychiatric, therapeutic, and community reintegration services to our patients. Our teams are successful when our patients achieve their goals of stability, connection, and confidence during and after the program.

Role Overview

The Intake Manager owns the full admissions function, overseeing people, performance, processes, and cross-functional coordination to ensure timely access to care and an exceptional patient and referral experience.

This role blends strategic leadership with operational oversight—managing team performance, payer workflows, metrics, and continuous improvement across PHP, IOP, and outpatient admissions. The Admissions Manager is accountable for ensuring admissions is never a bottleneck to care and scales effectively as Overstory grows. 

Key Responsibilities

Team Leadership & Performance Management

• Recruit, onboard, train, manage, and develop a high-performing admissions team
  
  
• Set clear performance expectations and conduct regular coaching and reviews
  
  
• Manage staffing models, schedules, and coverage to meet access targets
  
  

Admissions Operations Ownership

• Oversee daily intake flow and admissions capacity across all programs
  
  
• Serve as escalation point for complex, high-risk, or payer-challenged cases
  
  
• Ensure rapid intake response times and consistent execution of workflows
  
  
• Step in operationally as needed during high-volume or staffing gaps
  
  

Insurance, Authorization & Payer Strategy

• Own benefit verification and authorization workflows end-to-end
  
  
• Monitor authorization timelines, denial rates, and re-authorization success
  
  
• Partner closely with utilization management, clinical leadership, and payers
  
  
• Identify payer-specific barriers and implement mitigation strategies
  
  

Metrics, Reporting & Process Improvement

• Define, track, and report admissions KPIs (conversion, time-to-admit, abandonment, referral source mix)
  
  
• Analyze performance trends and implement process improvements
  
  
• Ensure documentation accuracy, compliance, and audit readiness
  
  
• Champion scalable systems and tools to support growth
  
  

Cross-Functional & External Collaboration

• Partner with clinical, case management, scheduling, and growth teams
  
  
• Maintain strong relationships with referral partners and health systems
  
  
• Support new program launches, expansions, and market growth initiatives
  
  

Qualifications

Required

• Bachelor’s degree (Master’s preferred or equivalent experience)
  
  
• 5–8+ years of healthcare admissions, intake, or patient access experience
  
  
• 3+ years of people management experience
  
  
• Deep expertise in insurance verification, authorizations, and payer processes
  
  
• Proven ability to lead teams, manage performance, and scale operations
  
  
• Strong analytical, communication, and change-management skills
  
  

Preferred

• Behavioral health, PHP/IOP, or high-acuity outpatient experience
  
  
• Experience in high-growth or multi-site healthcare organizations
  
  
• Advanced familiarity with EHRs, CRMs, and reporting tools
  
  
• Lean Six Sigma Certification

Compensation: $80k - $90k base - performance based upside as well

BENEFITS

• Competitive base compensation and performance incentives
• Flexible time off policy (FTO)
• Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
• Short and long-term disability insurance at no cost to you
• 401K match up to 4% of income
• Supplemental benefits

WHAT OVERSTORY IS ALL ABOUT

We are guided by our mission to deliver compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. These values are at the core of everything we do:

• Dignity for All: We champion dignity in every interaction, ensuring that both patients and team members feel respected, valued, and heard.
• Collaboration: We work together with trust and transparency, fostering an environment where teamwork drives meaningful impact.
• Connection: We build deep, authentic relationships—with our patients, communities, and each other—because strong connections are the foundation of exceptional care.
• Purposeful Innovation: We embrace creativity and progress, ensuring that every new idea or improvement serves our mission and enhances the patient experience.
• Caring Accountability: We take responsibility for our commitments and actions, holding ourselves and each other to high standards while leading with empathy and care.

OUR COMMITMENT TO EQUITY & INCLUSION

Overstory Health is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that embracing different lived experiences, perspectives, and voices makes us stronger and improves the care we deliver. We welcome applicants of all backgrounds, identities, and abilities.

Come join Overstory Health as a Therapist in Boston, MA

Overstory Health is transforming behavioral healthcare by building world-class, patient-centered Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals navigating high-acuity mental health challenges. Our mission is simple and bold: to provide accessible, dignified care at the moments people need it most. Backed by a clinical model validated by McLean Hospital, we offer comprehensive psychiatric treatment, evidence-based therapy, and support for reintegration into daily life. We measure our success by our patients’ progress—greater stability, deeper connection, and renewed confidence during and after their time in our programs.

ABOUT THE ROLE

We are looking for pre-licensed or licensed therapists eager to build and deliver care in a world-class innovative PHP/IOP program. As a therapist, you are the heart of our Partial Hospital Program (PHP) or Intensive Outpatient Program (IOP) programs. Your daily role will include managing: clinical assessments, group therapy, individual therapy, crisis management, and clinical event documentation / reporting for patients. You will work closely with the full team, including our Clinic Director and Medical Director, to ensure patients receive world-class services.

YOU’LL BE A GOOD FIT IF YOU

• Have clinical experience working with higher risk adults with mood and psychotic disorders
• Training and direct care delivery experience in evidence-based practices (such as DBT, CBT, and ACT) and modes (group and individual therapy)
• Have experience in crisis intervention and conflict resolution
• Are eager to be part of a fast-paced dynamic team in a start-up environment; this includes being an adaptive and flexible thinker, a desire to be collaborative across disciplines, an eagerness to lead, and being a pragmatic problem-solver
• Are interested in career growth opportunities within a rapidly growing organization and are willing to wear multiple hats on day one to help the team as needed
• Enjoy working in a non-hierarchical environment where you will give proactive, practical, and confident feedback and opinion

QUALIFICATIONS

• Lives in the Boston metropolitan area or is willing to relocate
• W2 position, full-time with availability for 40 hours per week
• Graduated from an accredited college or university with a minimum of a Master’s Degree in Psychology, Social Work, or health-related field.
• Clinical experience in higher levels of care (PHP/IOP, inpatient, psychiatric emergency rooms, residential preferred; will consider PCP IBH or FQHC settings)
• Experience delivering both individual therapy and confidence facilitating groups independently
• Confidence working with Medicaid populations and people with complex social needs
• Proficiency in Google applications or willing to learn new technology quickly (e.g., Slack, Zoom, Electronic Health Record, etc.)

RESPONSIBILITIES

• Provide Evidence-Based Therapy: Deliver both group and individual therapy using evidence-based, measurement-informed practices within PHP and/or IOP settings
• Conduct Patient Assessments: Evaluate patients during intake to determine the appropriate level of care, including Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), or external referral to a community partner
• Coordinate Patient Care: Maintain comprehensive treatment plans through case notes, correspondence, interdisciplinary team meetings, and collaboration with external providers such as primary care physicians or therapists
• Address Clinical Needs: Report escalating clinical events, provide crisis care when necessary, and collaborate with the Medical Director to offer recommendations
• Engage in the Care Team: Contributes actively to a cohesive and efficient team environment, demonstrating a proactive approach to daily responsibilities, open communication, and shared decision-making to enhance outcomes
• Ensure Compliance and Documentation: Adhere to HIPAA standards and all relevant documentation and regulatory compliance requirements
• Enhance Care Delivery: Lead efforts to improve clinical pathways and operational processes, and perform additional clinical duties as assigned

BENEFITS

• Base of 65K-95K depending on licensure and experience
• Competitive base compensation and performance incentives
• Flexible time off policy (FTO)
• Medical malpractice insurance for full-time employees
• Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
• Short and long-term disability insurance at no cost to you
• 401K match: 100% of employer match up to first 3% of pay, then 50% of employer match on the next 2% of pay
• Continuing Education (e.g., CME, CEU) reimbursements
• License renewal reimbursement
• Supplemental benefits

WHAT OVERSTORY IS ALL ABOUT

We are guided by our mission to deliver compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. These values are at the core of everything we do:

• Dignity for All: We champion dignity in every interaction, ensuring that both patients and team members feel respected, valued, and heard.
• Collaboration: We work together with trust and transparency, fostering an environment where teamwork drives meaningful impact.
• Connection: We build deep, authentic relationships—with our patients, communities, and each other—because strong connections are the foundation of exceptional care.
• Purposeful Innovation: We embrace creativity and progress, ensuring that every new idea or improvement serves our mission and enhances the patient experience.
• Caring Accountability: We take responsibility for our commitments and actions, holding ourselves and each other to high standards while leading with empathy and care.

OUR COMMITMENT TO EQUITY & INCLUSION

Overstory Health is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that embracing different lived experiences, perspectives, and voices makes us stronger and improves the care we deliver. We welcome applicants of all backgrounds, identities, and abilities.

Mission: Overstory Health delivers compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time.

Vision: Transform Behavioral Healthcare to empower every individual and their community to heal, connect and thrive.

About Overstory Health

Overstory Health is a newly launched startup building world-class, patient-centric Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals with high-acuity mental health needs. Our mission is to make compassionate, connected behavioral healthcare more accessible when people need it most. With a clinical model validated by McLean Hospital, we provide comprehensive psychiatric, therapeutic, and community reintegration services that help individuals achieve stability, connection, and confidence both during and after the program. As a growing organization, we offer an exciting opportunity to shape our care model, contribute to our mission, and grow your career as we expand.

About the Role

We are seeking a dedicated and collaborative Lead Therapist (LICSW, LMHC or LMFT) to join our team. In this role, you will contribute to delivering exceptional care and supporting our mission to improve mental health outcomes. You will play a key role in assessing patients, delivering therapy, and supporting both individuals and groups to help them achieve their goals. This is an opportunity to make a tangible impact in a dynamic and innovative environment.

Key Responsibilities

• Focus on Outcomes: Deliver both individual and group therapy using evidence-based, measurement-informed practices that support long-term mental health.
• Collaborate Across Teams: Partner with clinicians, case managers, and external providers to ensure comprehensive and coordinated care.
• Drive Operational Excellence: Conduct clinical assessments, maintain accurate and timely documentation, and ensure compliance with HIPAA and all relevant regulations.

What Success Looks Like

Patients report improved well-being and increased confidence in managing their mental health.
Effective collaboration across teams leads to seamless care coordination and high patient satisfaction.
Consistent achievement of performance goals, including quality, efficiency, and patient outcomes.

Qualifications

Active licensure as a licensed therapist (LICSW, LMHC, or LMFT) in Massachusetts.
Minimum of two years of clinical experience in higher levels of care (PHP/IOP, inpatient, psychiatric emergency rooms, or residential settings preferred; PCP IBH or FQHC settings considered).
Experience delivering both individual and group therapy, with confidence using evidence-based practices such as DBT, CBT, and ACT.
Proficiency in Google applications and willingness to learn department-specific software (e.g., Slack, Zoom, Electronic Health Record systems).

Why Join Overstory Health?

• Make a Meaningful Impact: Help transform the future of behavioral healthcare.
• Collaborate with Experts: Work alongside dedicated professionals passionate about improving mental health.
• Grow with Us: Enjoy opportunities for professional development and career advancement as we expand our services.

Compensation & Benefits

• 100K base salary and performance incentives
• Flexible time off policy (FTO)
• Medical malpractice insurance for full-time employees
• Comprehensive health insurance with no waiting period (medical, dental, vision)
• Short- and long-term disability coverage at no cost to employees
• 401(k) with company match up to 4% of income
• Continuing education and license renewal reimbursements
• Supplemental benefits

Join us in building a future where everyone has access to compassionate, effective mental healthcare.

Come join Overstory Health as a Spanish-speaking Therapist in Boston, MA

Overstory Health is transforming behavioral healthcare by building world-class, patient-centered Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals navigating high-acuity mental health challenges. Our mission is simple and bold: to provide accessible, dignified care at the moments people need it most. Backed by a clinical model validated by McLean Hospital, we offer comprehensive psychiatric treatment, evidence-based therapy, and support for reintegration into daily life. We measure our success by our patients’ progress—greater stability, deeper connection, and renewed confidence during and after their time in our programs.

ABOUT THE ROLE

We are looking for a Spanish-speaking Therapist eager to build and deliver care in a world-class innovative IOP program. As a Therapist, you are the heart of our Virtual Intensive Outpatient Program (IOP) program for Spanish-speaking clients. Your daily role will include managing: clinical assessments, group therapy, individual therapy, crisis management, and clinical event documentation / reporting for patients. You will be a leader on the Clinical Team - work closely with the full team, including our Clinic Director and Medical Director, to ensure patients receive world-class services and to help build a program centered around thoughtful, culturally-competent care.

YOU’LL BE A GOOD FIT IF YOU

• Have clinical experience working with higher risk adults with mood and psychotic disorders
• Training and direct care delivery experience in evidence-based practices (such as DBT, CBT, and ACT) and modes (group and individual therapy)
• Have experience in crisis intervention and conflict resolution
• Are eager to be part of a fast-paced dynamic team in a start-up environment; this includes being an adaptive and flexible thinker, a desire to be collaborative across disciplines, and being a pragmatic problem-solver
• Are interested in career growth opportunities within a rapidly growing organization and are willing to wear multiple hats on day one to help the team as needed
• Enjoy working in a non-hierarchical environment where you will give proactive, practical, and confident feedback and opinion

QUALIFICATIONS

• W2 position, full-time with availability for 40 hours per week
• Graduated from an accredited college or university with a minimum of a Master’s Degree in Psychology, Social Work, or health-related field.
• Pre or post-licensure
• Clinical experience in higher levels of care (PHP/IOP, inpatient, psychiatric emergency rooms, residential preferred; will consider PCP IBH or FQHC settings)
• Ability and/or interest in providing clinical supervision to junior team members
• Experience delivering both individual therapy and confidence facilitating groups independently
• Confidence working with Medicaid populations and people with complex social needs
• Proficiency in Google applications or willing to learn new technology quickly (e.g., Slack, Zoom, Electronic Health Record, etc.)

RESPONSIBILITIES

• Provide Evidence-Based Therapy: Deliver both group and individual therapy using evidence-based, measurement-informed practices within PHP and/or IOP settings
• Conduct Patient Assessments: Evaluate patients during intake to determine the appropriate level of care, including Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), or external referral to a community partner
• Coordinate Patient Care: Maintain comprehensive treatment plans through case notes, correspondence, interdisciplinary team meetings, and collaboration with external providers such as primary care physicians or therapists
• Address Clinical Needs: Report escalating clinical events, provide crisis care when necessary, and collaborate with the Medical Director to offer recommendations
• Engage in the Care Team: Contributes actively to a cohesive and efficient team environment, demonstrating a proactive approach to daily responsibilities, open communication, and shared decision-making to enhance outcomes
• Ensure Compliance and Documentation: Adhere to HIPAA standards and all relevant documentation and regulatory compliance requirements
• Enhance Care Delivery: Lead efforts to improve clinical pathways and operational processes, and perform additional clinical duties as assigned

BENEFITS

• Competitive base compensation and performance incentives
• Flexible time off policy (FTO)
• Medical malpractice insurance for full-time employees
• Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
• Short and long-term disability insurance at no cost to you
• 401K match up to 4% of income
• Continuing Education (e.g., CME, CEU) reimbursements
• License renewal reimbursement
• Supplemental benefits
• Compensation from $65-100K based on licensure status and experience

Mission: Overstory Health delivers compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time.

Vision: Transform Behavioral Healthcare to empower every individual and their community to heal, connect and thrive.

Values:

• Dignity
• Collaboration
• Connection
• Purposeful Innovation
• Caring Accountability

Come Join Overstory Health as a Business Development Representative in Boston, MA

Overstory Health is a newly launched startup building world-class, patient-centric Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals with high-acuity mental health needs. Our mission is to make compassionate, connected behavioral healthcare more accessible when people need it most. With a clinical model validated by McLean Hospital, we provide comprehensive psychiatric, therapeutic, and community reintegration services that help individuals achieve stability, connection, and confidence both during and after the program. As a growing organization, we offer an exciting opportunity to shape our care model, contribute to our mission, and grow your career as we expand.

About the Role

We are seeking a collaborative and driven Business Development Representative - Behavioral Health to join our team. In this role, you will play a critical part in building relationships with clinical partners, identifying referral sources, and ensuring patients and providers are well-informed about Overstory Health’s behavioral health programs. As an early team member at our first center, you will help establish processes that support our growth and ensure those in need have seamless access to our care.

Key Responsibilities

• Focus on Outcomes: Build and nurture relationships with referral partners to increase patient admissions and meet census targets.
• Collaborate Across Teams: Work closely with the admissions and clinical teams to assess patient suitability and coordinate admissions.
• Drive Operational Excellence: Leverage a customer relationship management (CRM) system to track outreach and monitor partner engagement.

What Success Looks Like

• Establishes strong relationships with referral partners that lead to increased patient admissions.
• Ensures seamless coordination between partners, patients, and the clinical team.
• Consistently achieves outreach goals and contributes to the growth of Overstory Health’s presence in the community.

Qualifications

• Bachelor’s degree preferred.
• Minimum of one year’s experience in a role with similar or relevant responsibilities.
• Strong interpersonal and relationship-building skills, with the ability to communicate effectively across all levels.
• Prior healthcare experience strongly preferred; behavioral health experience a plus.
• Must be based in Greater Boston with the ability to travel locally.
• Proficiency in Google and CRM systems.

Why Join Overstory Health?

• Make a Meaningful Impact: Help transform the future of behavioral healthcare.
• Collaborate with Experts: Work alongside dedicated professionals passionate about improving mental health.
• Grow with Us: Enjoy opportunities for professional development and career advancement as we expand our services.

Compensation & Benefits

• Competitive base salary with performance incentives (target compensation: $80,000; $50,000 base and $30,000 variable)
• Flexible time off policy (FTO)
• Comprehensive health insurance with no waiting period (medical, dental, vision)
• Short- and long-term disability coverage at no cost to employees
• 401(k) with company match up to 4% of income
• Supplemental benefits

WHAT OVERSTORY IS ALL ABOUT

We are guided by our mission to deliver compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. These values are at the core of everything we do:

• Dignity for All: We champion dignity in every interaction, ensuring that both patients and team members feel respected, valued, and heard.
• Collaboration: We work together with trust and transparency, fostering an environment where teamwork drives meaningful impact.
• Connection: We build deep, authentic relationships—with our patients, communities, and each other—because strong connections are the foundation of exceptional care.
• Purposeful Innovation: We embrace creativity and progress, ensuring that every new idea or improvement serves our mission and enhances the patient experience.
• Caring Accountability: We take responsibility for our commitments and actions, holding ourselves and each other to high standards while leading with empathy and care.

OUR COMMITMENT TO EQUITY & INCLUSION

Overstory Health is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that embracing different lived experiences, perspectives, and voices makes us stronger and improves the care we deliver. We welcome applicants of all backgrounds, identities, and abilities.

Join us in building a future where everyone has access to compassionate, effective mental healthcare.

Come join Overstory Health as a Group Therapist (Part-Time) in Boston, MA

Overstory Health is building world-class, patient-centric Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals with high-acuity mental health needs. Our mission is to make compassionate, connected behavioral healthcare more accessible when people need it most. With a clinical model validated by McLean Hospital, we provide comprehensive psychiatric, therapeutic, and community reintegration services that help individuals achieve stability, connection, and confidence both during and after the program. As a growing organization, we offer an exciting opportunity to shape our care model, contribute to our mission, and grow your career as we expand.

About the Role

We are seeking a dedicated and collaborative Group Therapist (Part-Time) to join our team. In this role, you will deliver exceptional group therapy and support our mission to improve mental health outcomes. You will play a key role in guiding patients through their therapeutic journeys, fostering resilience and self-efficacy. This is an opportunity to make a tangible impact in a dynamic, innovative, and flexible environment.

Key Responsibilities

• Focus on Outcomes: Deliver evidence-based group therapy using practices such as DBT, CBT, and ACT to help patients build tools for long-term mental health.
• Collaborate Across Teams: Partner with clinicians, case managers, and external providers to ensure comprehensive, coordinated care.
• Drive Operational Excellence: Maintain comprehensive treatment plans, ensure accurate documentation, and adhere to HIPAA and all relevant compliance regulations.

What Success Looks Like

• Patients report improved well-being, emotional regulation, and increased confidence in managing their mental health.
• Effective collaboration with care teams results in seamless patient experiences and measurable clinical improvements.
• Consistent achievement of performance goals related to quality, efficiency, and patient outcomes.

Qualifications

• Pre or Post licensed therapists in Massachusetts.
• Minimum of one year of clinical experience in higher levels of care, such as PHP, IOP, inpatient, psychiatric emergency rooms, or residential settings.
• Experience facilitating group therapy and confidence in crisis intervention and conflict resolution.
• Proven ability to build rapport with diverse populations, including Medicaid patients and individuals with complex social needs.
• Proficiency with technology platforms such as Slack, Zoom, and Electronic Health Records.

Why Join Overstory Health?

• Make a Meaningful Impact: Help transform the future of behavioral healthcare by supporting patients during critical moments in their lives.
• Collaborate with Experts: Work alongside a passionate team dedicated to improving mental health outcomes.
• Grow with Us: Enjoy opportunities for professional development and career advancement as we expand our services.

Position Details

• Part-time position with availability for 6-20 hours per week
• Must be available weekday day or evenings (Monday-Friday) to align with program schedules
• Residing in or willing to relocate to Boston, MA where out clinic is located

WHAT OVERSTORY IS ALL ABOUT

We are guided by our mission to deliver compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. These values are at the core of everything we do:

• Dignity for All: We champion dignity in every interaction, ensuring that both patients and team members feel respected, valued, and heard.
• Collaboration: We work together with trust and transparency, fostering an environment where teamwork drives meaningful impact.
• Connection: We build deep, authentic relationships—with our patients, communities, and each other—because strong connections are the foundation of exceptional care.
• Purposeful Innovation: We embrace creativity and progress, ensuring that every new idea or improvement serves our mission and enhances the patient experience.
• Caring Accountability: We take responsibility for our commitments and actions, holding ourselves and each other to high standards while leading with empathy and care.

OUR COMMITMENT TO EQUITY & INCLUSION

Overstory Health is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that embracing different lived experiences, perspectives, and voices makes us stronger and improves the care we deliver. We welcome applicants of all backgrounds, identities, and abilities.

Join us in shaping the future of compassionate, connected mental healthcare.  Apply today to become a vital part of the Overstory Health team.

We are a small and highly collaborative engineering team supporting a large number of projects and initiatives. As such, new engineers on our team will contribute to development efforts across our stack, including development of back-end web services, web and native mobile clients, and data processing tools using SQL. Engineers on our team also collaborate with product specialists and other stakeholders to refine designs and project plans to ensure the company’s goals are met. 

This position is a great fit for developers who are enthusiastic about working with a variety of technologies, and who can learn and apply new skills quickly. If you are excited about building software that makes a real difference in the lives of its users, while rapidly leveling up as an engineer, you will be a great fit!

Our Technologies

• PHP, Laravel, MySQL (back end)

• Swift (native iOS)

• Kotlin (native Android)

• Javascript (web)

Qualifications

• 3+ years of experience in software development

• Experience with one or more modern programming languages

• Ability to design effective domain models

• Background in object oriented design patterns

• Experience with RESTful web services

What You Will Do:

• Develop Folia’s core model for recording and analyzing personal health data

• Contribute to the design and implementation of web services for consumption by our client applications

• Contribute to the design and implementation of features for our front-end applications (web and mobile)

• Rapidly scale your skills and role within the company as we scale our organization

Environment

We currently have an office in Boston, MA and our team works remote and in-person based on their individual preference.

Compensation

• Starting salary range of 110k - 150k depending on experience

• Significant stock options

• Benefits including health insurance, dental, vision, and long term disability insurance, and 401(k)

• We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.