The Team You'll Join

Your Impact

• Design and produce engaging content across multiple formats (video, e-learning, written documentation) in collaboration with Training and Product Content teams, utilizing tools like Guidde, Mindsmith, Veed, Paligo, and Confluence
• Structure and optimize diverse content sources to feed our Digital Agent, organizing content architecture and metadata to enable intelligent self-service and autonomous issue resolution for users
• Identify training requirements and content gaps by engaging with internal teams and external users, proposing actionable solutions to improve discoverability and effectiveness
• Leverage AI-driven analytics to track learner engagement, measure content performance, and adapt materials dynamically based on user interactions and data insights
• Work closely with Product experts, Technical teams, and Customer Success to ensure content remains accurate, relevant, and up-to-date across all knowledge sources

What You'll Bring to the Role

• Currently pursuing a degree in Communication, Content Design, Knowledge Management, Digital Learning, Technical Documentation, or a related field
• Experience in video production, multimedia content creation, or technical documentation writing is a plus
• Strong organizational skills and attention to detail with ability to manage multiple projects simultaneously

• Technical proficiency with multimedia and documentation tools, with eagerness to explore AI technologies
• Content architecture and knowledge management understanding to optimize materials for users and AI-powered agents
• Solution-oriented and agile mindset, thriving when switching between teams and managing multiple priorities
• Creativity and user-centricity with strong focus on learning impact
• Excellent communication and collaboration skills

Tools Used

• Guidde
• Mindsmith
• Veed
• Paligo
• Confluence

Languages

• French: Native or fluent (required)
• English: B2 minimum (required)

Our Hiring Process

1. Manuel screening of your CV by a recruiter and then an AI-powered screening conversation (10 min) with Emma, Mirakl’s AI Talent Ambassador to explore your background and motivation for the role. You will need to complete this step within 3 days, otherwise we won't be able to move forward with your application.
2. Intro call with the recruiter to get to know each other, discuss your experience, and answer your questions about Mirakl
3. Two interviews where you'll meet your future manager Alice and colleagues. You'll discover the STAR method and structured interviews
4. Welcome to Mirakl!

The Team You'll Join

Your Impact

• Design and produce engaging content across multiple formats (video, e-learning, written documentation) in collaboration with Training and Product Content teams, utilizing tools like Guidde, Mindsmith, Veed, Paligo, and Confluence
• Structure and optimize diverse content sources to feed our Digital Agent, organizing content architecture and metadata to enable intelligent self-service and autonomous issue resolution for users
• Identify training requirements and content gaps by engaging with internal teams and external users, proposing actionable solutions to improve discoverability and effectiveness
• Leverage AI-driven analytics to track learner engagement, measure content performance, and adapt materials dynamically based on user interactions and data insights
• Work closely with Product experts, Technical teams, and Customer Success to ensure content remains accurate, relevant, and up-to-date across all knowledge sources

What You'll Bring to the Role

• Currently pursuing a degree in Communication, Content Design, Knowledge Management, Digital Learning, Technical Documentation, or a related field
• Experience in video production, multimedia content creation, or technical documentation writing is a plus
• Strong organizational skills and attention to detail with ability to manage multiple projects simultaneously

• Technical proficiency with multimedia and documentation tools, with eagerness to explore AI technologies
• Content architecture and knowledge management understanding to optimize materials for users and AI-powered agents
• Solution-oriented and agile mindset, thriving when switching between teams and managing multiple priorities
• Creativity and user-centricity with strong focus on learning impact
• Excellent communication and collaboration skills

Tools Used

• Guidde
• Mindsmith
• Veed
• Paligo
• Confluence

Languages

• French: Native or fluent (required)
• English: B2 minimum (required)

Our Hiring Process

1. Manuel screening of your CV by a recruiter and then an AI-powered screening conversation (10 min) with Emma, Mirakl’s AI Talent Ambassador to explore your background and motivation for the role. You will need to complete this step within 3 days, otherwise we won't be able to move forward with your application.
2. Intro call with the recruiter to get to know each other, discuss your experience, and answer your questions about Mirakl
3. Two interviews where you'll meet your future manager Alice and colleagues. You'll discover the STAR method and structured interviews
4. Welcome to Mirakl!

The Team You'll Join

Your Impact

• Own the UX/UI for Catalog Management, collaborating with squads across user management, orders, catalog, pricing, after-sales, and accounting to deliver compelling design solutions to complex business problems
• Co-develop product vision and design strategy with the Product Director, Group Product Managers and Head of Design in influencing product decisions and aligning design goals with business priorities
• Build products, not just designs: engage from problem definition through measurement of real impact, challenging assumptions and co-creating solutions at every stage
• Champion AI-native design practices, actively using tools like Cursor, Claude Code, Figma AI, v0, and Uizard to prototype faster, explore more options, and ship better
• Drive measurable business impact by analyzing adoption and usage of delivered solutions, proposing iterative improvements based on user insights and product metrics

What You'll Bring to the Role

• 6+ years of Product Design experience on complex B2B SaaS products
• Proven track record of shipped features or products with measurable business impact
• Demonstrated leadership as a design authority (not necessarily as a manager)
• Experience representing design with Leadership, Sales, Customer Success, and Marketing stakeholders

• End-to-end design process mastery (strategy, discovery, implementation, impact measurement)
• User-centered design methodologies (Design Thinking, Double Diamond)
• AI-native workflow (Claude Code, Cursor, Figma AI, v0)
• Design System governance and contribution
• Facilitation of co-creation workshops with cross-functional teams

• French: Fluent
• English: Fluent

Tech Stack

• Design tools: Figma, Figma AI
• AI-powered tools: Cursor, Claude Code, v0, Uizard
• Collaboration: Design System (design tokens, versioning)
• Methodologies: Design Thinking, Double Diamond, Co-design

Our Hiring Process

1. A 30/45-minute phone call with one of our recruiters to discuss your background, expectations, tell you more about Mirakl
2. A 1h30 job-related interview with the Product Director and the Head of Design to dive deeper into your expertise and explore how your skills could contribute to our projects
3. Two 45-minute interviews giving you the chance to meet your potential future colleagues at Mirakl while discussing key projects of your career 

✨ Portfolio Guidelines

• Consider your portfolio as a UX exercise. Think about your audience (recruiter, hiring manager), the time available (often a few minutes), and the context in which it will be reviewed (between meetings, sometimes on mobile). Make sure navigation is simple and fast, with a clear structure to move from one project to another and jump to the most important sections. Keep in mind that the portfolio often replaces a design exercise during the hiring process.
• Be concise and decision-oriented. For each project, make the content scannable in a few seconds: the problem, your role, constraints, key choices, and the outcome. Avoid long texts and generic process or workshop descriptions that could apply to any project. If you want to show your method, do it in a dedicated section.
• Put visuals at the center. Use high-quality screenshots and highlight the result of your work. Show the expected level of craft, and briefly explain what the reader should focus on.
• Treat the portfolio as a personal branding exercise. It is a personal project that should reflect your personality while staying professional. The interface should feel spacious, leave room for visuals, and reflect current standards (typography, hierarchy, spacing, clarity).
• Select a small number of highly relevant projects. It is better to show 2 to 4 strong case studies tailored to the role than many average projects. Choose the ones where your impact and leadership are the most visible.
• Clarify your contribution and your level of leadership. As a Lead, we want to understand how you framed the problem, aligned stakeholders, made decisions, prioritized, and improved the practice (guidelines, design system, rituals, quality).
• Show impact, not only screens. Add results when possible (conversion, adoption, time saved, quality, reduced support). If you do not have metrics, explain which signals you used (feedback, testing, analytics, learnings) and what you changed as a result.

The Team You'll Join

Your Impact

• Own the UX/UI for Catalog Management, collaborating with squads across user management, orders, catalog, pricing, after-sales, and accounting to deliver compelling design solutions to complex business problems
• Co-develop product vision and design strategy with the Product Director, Group Product Managers and Head of Design in influencing product decisions and aligning design goals with business priorities
• Build products, not just designs: engage from problem definition through measurement of real impact, challenging assumptions and co-creating solutions at every stage
• Champion AI-native design practices, actively using tools like Cursor, Claude Code, Figma AI, v0, and Uizard to prototype faster, explore more options, and ship better
• Drive measurable business impact by analyzing adoption and usage of delivered solutions, proposing iterative improvements based on user insights and product metrics

What You'll Bring to the Role

• 6+ years of Product Design experience on complex B2B SaaS products
• Proven track record of shipped features or products with measurable business impact
• Demonstrated leadership as a design authority (not necessarily as a manager)
• Experience representing design with Leadership, Sales, Customer Success, and Marketing stakeholders

• End-to-end design process mastery (strategy, discovery, implementation, impact measurement)
• User-centered design methodologies (Design Thinking, Double Diamond)
• AI-native workflow (Claude Code, Cursor, Figma AI, v0)
• Design System governance and contribution
• Facilitation of co-creation workshops with cross-functional teams

• French: Fluent
• English: Fluent

Tech Stack

• Design tools: Figma, Figma AI
• AI-powered tools: Cursor, Claude Code, v0, Uizard
• Collaboration: Design System (design tokens, versioning)
• Methodologies: Design Thinking, Double Diamond, Co-design

Our Hiring Process

1. A 30/45-minute phone call with one of our recruiters to discuss your background, expectations, tell you more about Mirakl
2. A 1h30 job-related interview with the Product Director and the Head of Design to dive deeper into your expertise and explore how your skills could contribute to our projects
3. Two 45-minute interviews giving you the chance to meet your potential future colleagues at Mirakl while discussing key projects of your career 

✨ Portfolio Guidelines

• Consider your portfolio as a UX exercise. Think about your audience (recruiter, hiring manager), the time available (often a few minutes), and the context in which it will be reviewed (between meetings, sometimes on mobile). Make sure navigation is simple and fast, with a clear structure to move from one project to another and jump to the most important sections. Keep in mind that the portfolio often replaces a design exercise during the hiring process.
• Be concise and decision-oriented. For each project, make the content scannable in a few seconds: the problem, your role, constraints, key choices, and the outcome. Avoid long texts and generic process or workshop descriptions that could apply to any project. If you want to show your method, do it in a dedicated section.
• Put visuals at the center. Use high-quality screenshots and highlight the result of your work. Show the expected level of craft, and briefly explain what the reader should focus on.
• Treat the portfolio as a personal branding exercise. It is a personal project that should reflect your personality while staying professional. The interface should feel spacious, leave room for visuals, and reflect current standards (typography, hierarchy, spacing, clarity).
• Select a small number of highly relevant projects. It is better to show 2 to 4 strong case studies tailored to the role than many average projects. Choose the ones where your impact and leadership are the most visible.
• Clarify your contribution and your level of leadership. As a Lead, we want to understand how you framed the problem, aligned stakeholders, made decisions, prioritized, and improved the practice (guidelines, design system, rituals, quality).
• Show impact, not only screens. Add results when possible (conversion, adoption, time saved, quality, reduced support). If you do not have metrics, explain which signals you used (feedback, testing, analytics, learnings) and what you changed as a result.