The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

Location: 5690 Industrial Parkway, San Bernardino, CA 92407

Role Description: 

The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality. 

What you’ll do: 

• Run daily cycle counting and inventory control processes according to written SOP’s utilizing partner resources.  
• Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. 
• Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. 
• Determine root cause of inventory adjustments and lead efforts to correct. 
• Perform audits or other actions requested by merchants within the site. 
• Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. 
• Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. 
• Communicate updates and relay important operational information about merchants directly to OSS Area Manager. 
• Present weekly performance reports during business review with leaders from partner fulfillment center. 
• Comply with all food safety and compliance policies and regulations. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.   
• Other duties/responsibilities as necessary. 

What you’ll bring to the table: 

• 2+ years of experience with ICQA processes in a 3PL or warehousing environment. 
• Proficiency with Warehouse Management System software. 
• Experience using an RF Scanner preferred. 
• Demonstrated ability to work independently without direct supervision on-site. 
• Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred. 
• Excellent time-management and prioritization skills. 
• Excellent attention to detail. 
• Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. 
• Comfortable in a fast-paced and highly adaptive environment. 
• Ability to lift 50 lbs. without any health limitations. 
• Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs.  
• Able to bend, stoop, reach above, and push/pull frequently. 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach.  We are targeting a base salary of up to $50,000 for this role.  In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

POSITION SUMMARY: The Sales Operations Coordinator will be responsible for key initiatives related to machinery aftermarket support and sales operations.  

ESSENTIAL FUNCTIONS:

1. Support process improvement, project administration, and perform critical day-to-day operational tasks to include:
   1. Communicate, set up, submit, and track merchandising and other Caterpillar programs and claims.
   2. Administer Prioritized Service Events (PSE) and other sales leads to maximize opportunities, participation, and wins.
   3. Prepare equipment for delivery or pick up and follow up to ensure schedules are kept and updated.
   4. Process customer invoicing by reviewing quotes and other relevant information to ensure accuracy.
   5. Support machinery inventory and ordering by coordinating with other departments and outside vendors, as well as monitoring and updating incoming and outgoing inventory.
2. Perform data administration and analysis, including data quality initiatives, CRM maintenance, inventory, sales coverage, and invoice history.
3. Prepare inventory, sales, and other relevant reports to keep management and other teams updated.
4. Support Hawthorne’s Digital business as designated by the Corporate Support Services Manager, including key aspects of customer applications, connectivity, eCommerce, fleet management, onboarding, and reporting.
5. Measure POPS-C, POLS, and other key metrics to identify aftermarket opportunities.
6. Establish positive working relationships with customers (internal and external).
7. Support various initiatives, programs, and promotions for Hawthorne, including customer and team events.
8. Comply with all company, department, and Caterpillar policies and procedures.
9. Perform and support various other duties and projects assigned to meet company, department, or individual goals and objectives.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Two to five years of industry experience or equivalent combination of education and experience.
2. Experience and/or training in process improvement and project management preferred.
3. Ability to effectively communicate with external and internal customers clearly and professionally, both in person and in writing.
4. Must be a team player with the ability to adapt to and work well with people at all levels and in a variety of situations.
5. Advanced knowledge of Microsoft Office including Excel and PowerPoint.
6. Must have a high school degree or equivalent, Bachelor’s Degree in Business preferred.
7. Product knowledge in Caterpillar and associated product lines preferred.
8. DBS and/or AS400 experience preferred.
9. Ability to multi-task and establish priorities.
10. Ability to provide excellent customer service.
11. Ability to maintain organization in a changing environment.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often up and down stairs.
2. Handling: Seizes, helps, or works with hands.
3. Lifting: Raises or lowers miscellaneous paperwork.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position if required to perform various functions of the job.
7. Vision: Read computer and paperwork.
8. Talking: Communications by phone and in person.
9. Sitting: Sits at desk.  Sits for long periods of time.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office environment.

HERE’S WHAT WE OFFER…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $26.00 - $35.00 per hour

SAME DAY INTERVIEWS: Meet our AI Recruiting Assistant and complete a same-day interview—quick, easy, and on your schedule. Within minutes of applying, you’ll receive a text message to schedule your interview.

At The Oncology Institute of Hope and Innovation, our Medical Assistants play a vital role in transforming the patient experience. You’ll be part of a compassionate care team that helps patients navigate one of the most important journeys of their lives—with dignity, empathy, and hope.

JOB PURPOSE AND SUMMARY:

The Medical Assistant is adaptable, dependable, and eager to advance their clinical careers. As an essential member of the patient care team, the Medical Assistant will provide both administrative and clinical support to ensure the smooth operation of the clinic. The MA should deliver high-quality, compassionate patient care, enhancing clinic efficiency, and contributing to an outstanding patient experience. This position also offers the opportunity to be cross trained in patient registration and medical records support, as needed.

ESSENTIAL DUTIES AND RESPONSBILITIES:

• Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.
• Participate in company initiatives and team activities
• Responsible for documentation in electronic medical record (EMR) system(s)
• Requesting external medical records and preparing patient charts prior to patient appointments
• Performing and documenting patient vital signs
• Completing review of systems and intake documentation
• Preparing patients for physician care
• Administering basic first aid
• Performing venipunctures and non-intravenous injections
• Performing basic laboratory procedures
• Observing and reporting patients’ signs or symptoms
• Able to serve as a chaperone in patient examinations as needed
• Assisting with patient examinations, procedures, or treatments
• Administering certain medications as directed by the physician
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficiency in electronic medical record (EMR) systems.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a high level of accuracy.
• Compassionate and patient-focused attitude.
• Ability to work effectively in a team environment.
• Proficiency in completing blood draws and processing labs

REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING:

• High school graduate or GED 
• Completion of a Medical Assistant Diploma program from an accredited educational institute. Medical Assistant Certificate preferred, not required.
• 2 years of experience working as a Medical Assistant or related role in an outpatient clinic/medical office setting is preferred.
• BLS and CPR certification preferred.
• Bilingual in Spanish and English required.

PHYSICAL WORKING REQUIREMENTS:

This position involves prolonged periods of standing and walking, performance of precise tasks like drawing blood and administering medications, and occasionally, lifting of up to 50 pounds. Clear vision and acute hearing are essential for reading charts and monitoring patients. Strong communication skills and attention to detail are critical, especially under stress. Frequent bending, stooping, reaching, and repetitive tasks are also required, along with sensitivity to patient needs and environmental changes.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AI Recruiter Assistant:

To help make our interview process more efficient and respectful of your time, we use interview technology that records your responses and may use automated tools to support the review of job-related skills. These tools do not make final hiring decisions. All hiring decisions are made by our Talent Acquisition and hiring teams. If you need an accommodation or would prefer to complete this step with a recruiter instead, please contact us at careers@theoncologyinstitute.com

JOB DESCRIPTION

Job Title:            Training Instructor

Reports to:        Training Manager

FLSA Status:      Exempt

Division:             HMC

Department:     Training

Location(s):       San Diego

POSITION SUMMARY:   With minimal supervision provides a comprehensive learning and development program for the technical employee that enhances knowledge, skills, and productivity. Develops and designs, organizes and implements and conducts training programs. Champions a continuous learning environment. This role is based in San Diego California, with extensive travel required to Hawaii to conduct technical, operation and maintenance training for customers and technicians, as directed by management.

ESSENTIAL FUNCTIONS:

1. Conduct technical training to include but not limited to applied electrical, engines/powertrain, hydraulics and applied failure analysis,
2. Assists with creating a skills database and tracking training progress.
3. Help coordinate TCDP (Technician Career Development Plan).
4. Helps coordinate skills inventories for employees to identify training gaps (TCDP and HTCP).
5. Designs curricula, class materials and facilitate classes according to the skills inventory results and requests by management.
6. Works with key company personnel in developing class schedules.
7. Attends necessary classes to become proficient within his/her learning plan.
8. Keeps informed with new products and conducts NPI courses.
9. Coordinates alternative training delivery methods such as computer-based training programs, web deliverable training programs and distance learning programs for companywide learning programs.
10. Provides customer training as well as internal training.
11. Conduct safety training as required such as lock out tag out.
12. Perform any job that may be assigned as necessary to meet the company, department or individual goals and objectives.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have associate’s degree (AA/AS) or equivalent.
2. Must have minimum 5 years’ technical training experience.
3. Must obtain Caterpillar CIAP certification (Company Supported Program) within two years of employment.
4. Must have proven written and oral communication skills.
5. Must have proven presentation skills with the ability to answer questions of Management, staff, employees or customers.
6. Must have strong organizational, analytical and problem-solving skills.
7. Must be flexible and have a willingness to work within constantly changing priorities with enthusiasm.
8. Must be able to work independently or as a member of a team handling multiple projects and meet demanding deadlines.
9. Must be available for frequent travel to support regional training initiatives.
10. Must have a valid CA Class C Driver’s License, with a clean driving record.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven terrain.
2. Hands/arms operating equipment, hand and power tools.
3. Lifting: Up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools.
4. Handling: Works with hands.
5. Reaching: Extends hands and arms in any direction
6. Standing: Remains in standing position if required to perform various functions of the job
7. Climbing: In and out of equipment.
8. Vision: Reads work tickets, parts and service books and operate heavy equipment.
9. Talking: Communicates via telecommunications and in person.
10. Sitting: Sits in equipment and vehicles.
11. Stooping: Bends body downward and forward by bending at knees or waist
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.
13. Laying: Lies in prone position under vehicles and equipment.

ENVIRONMENTAL:        

1. 1. Noise: Works in conditions with constant or intermittent noise.
   2. Temp/Weather: Works in a warehouse and outside with variations of temperature and weather.
   3. Exposure: Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical video appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $80,000.00 - $90,000.00 annually

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities) 

• Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops
• Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 
• Conduct demos and develop a solution that best meets the prospect’s needs 
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 
• Leverage Salesforce (our CRM) to manage all sales activities 
• Understand the competitive landscape and determine how to best position Toast in the market

What you’ll need to thrive (Requirements)

• An entrepreneurial and feedback-driven mindset
• Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to market and willingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)

• Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

POSITION SUMMARY:

With minimal supervision, will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours possible, and without rework.

ESSENTIAL FUNCTIONS:

1. In accordance with our Customer Value Agreements (CVA’s), maintains favorable business relationships with customers, suppliers and personnel from other HPS departments.
2. Attends training classes as directed and obtains passing grades in
3. Adheres strictly to HPS safety, housekeeping, credit and other rules, policies and
4. Demonstrates proficiency in reading technical data and schematic
5. Troubleshoots mechanical problems and document on field report.
6. Recommends action to correct the failure or
7. Takes and processes scheduled fluid samples in a timely manner.
8. Diagnoses System and Component
9. Performs Equipment Inspections, Fluid & Filter, changes batteries and Cooling Systems
10. Informs management and other team members of pertinent information such as procedures, policies, changes received from other employees, customers or factory reps if deemed
11. Analyzes all Caterpillar and related Power Generation equipment systems and components for proper operation in arrangement application based on theory of design.
12. Determines if installed monitoring/metering equipment is appropriate for required
13. Performs resistive / reactive load testing of
14. Defines, documents and performs system level surveys and audits for engine and support systems and assure installed equipment performs as required by contract

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a valid California Class C Drivers
2. Minimum two (2) years experience in the repair and maintenance of / EPG/ Marine power generation equipment.
3. Working knowledge of testing
4. Basic diagnostics and troubleshooting of
5. High school graduate or E.D. or can provide verification of all formal classroom study or hands on experience related to Genset repairs.
6. Furnish mechanics hand tools and sufficient test tooling to perform diagnostics on Caterpillar
7. Must have excellent verbal and written communication skills, and be able to document and record site and equipment conditions, prepare written work procedures, and work scope documents. Ability to prepare final reports suitable for presentation to end user.
8. Proficient in computer skills such as Microsoft Word, Excel, Access, CAT ET and SIS, and able to work with related computer programs associated with system controllers and devices.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven
2. Hands/arms operating equipment, hand and power
3. Handling: Works with
4. Lifting: Raises or lowers miscellaneous equipment parts and Lifts up to 60 lbs. with frequent exertion.
5. Reaching: Extends hands and arms in any
6. Stooping: Bends body downward and forward by bending at knees or
7. Standing: Remains in standing position if required for certain repair or maintenance
8. Climbing: In and out of
9. Vision: Reads work tickets, parts and service books and operate heavy
10. Talking: Communicates via telecommunications and in
11. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.
12. Sitting: Sits in equipment and
13. Lying: Lies in prone position under vehicles and

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent
2. Temperatures/Weather: Works outside and in shop with variations of temperature and
3. Exposure: Foul odors, fumes and harsh

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $34.00 - $42.00 per hour

The Process Engineer is responsible for identifying and implementing process improvements across Home Chef fulfillment plants, with primary focus on machine operations. This role partners closely with cross-functional teams to improve process efficiency, equipment reliability and adherence to standard work processes.

Detailed Responsibilities:

Process Ownership & Standard Work

• Own centralized portioning processes by developing, and maintaining standard work, operating parameters, and process documentation for portioning systems
• Develop, track and analyze key process performance indicators (KPIs) for critical machinery, using data and on-floor observations to identify variability, inefficiencies, and improvement opportunities impacting safety, quality, throughput and yield.
• Lead scoping & implementation of process improvements and updates to standard work, ensuring changes are practical, sustainable, and aligned with day-to-day operational activities. 

On the Floor Support & Training 

• Maintain regular on-floor presence to observe process execution and assist with real-time troubleshooting of portioning operations.   
• Coach machine operators, leads, and supervisors on proper process execution and equipment operation, reinforcing adherence to standard work and expected performance standards.  
• Develop, update, and deliver training materials tied to standard work to build operator capability and support sustained process improvements.  

Cross-functional Integration  

• Serve as a key liaison between plant operations and cross-functional partners, including maintenance, engineering, and corporate CI teams to communicate process needs, issues, and improvement opportunities.  .
• Support process trials, new product trials, and process or equipment changes.

This position requires <10% travel

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

• Experience in food manufacturing is preferred; strong candidates may have experience in supply chain, plant operations, or operational excellence roles.
• Experience supporting and improving automated machinery, with a working understanding of mechanical systems, controls interactions, and equipment operating parameters.
  Exceptional communication skills with a demonstrated ability to drive results, manage conflict, build alignment, and collaborate effectively across cross-functional teams and with external partners.
  Strong project management skills, with experience prioritizing multiple workstreams and facilitating structured problem-solving among diverse stakeholders.
• Strong analytical skills, including experience using Excel to analyze data, build models, and clearly communicate insights to partners.
• Self-starter with a strong sense of ownership and a can-do mindset, focused on finding solutions and enabling progress rather than identifying obstacles. Demonstrated willingness to take initiative, adapt to changing priorities, and take on work of varying size and complexity.
  High energy, strong interpersonal skills, and a proven ability to influence without authority while maintaining flexibility and accountability.
• Strategic thinker with the ability to see the big picture while also diving into the details required to execute and sustain improvements.
• Completion of a four-year degree program in a related field (please describe): STEM degree such as Chemical or Mechanical Engineering and 1-2 years of experience in operations strongly preferred

More About Us

About Pair Team

At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. 

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. 

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home

What You’ll Do

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members 
• Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
• Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist  with delegated tasks
• Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
• Consistently meet monthly encounter metrics to ensure compliance with health plan regulations 
• Identify and break down barriers ensuring individuals’ continuation with the program
• Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
• Coordinate physical care management appointments through collaboration with external and internal providers
• Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

What You’ll Need

• 1+ years of general work experience (Case Management preferred)
• You are physically located in California
  • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
  • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
• Bilingual – English/Spanish 
• Strong understanding of cultural fluency
• High degree of empathy 
• Ability to work collaboratively in a multidisciplinary team
• An eye for optimization
• Organizational skills
• Ability to remain patient when faced with adversity 
• Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
• A valid driver’s license and auto liability insurance

Preferred Qualifications: 

• Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder 
• 2+ years of case management experience
• Experience with motivational interviewing
• Knowledge of medical terminology
• Zest for problem solving, seeking answers, and thinking outside the box
• Detail-oriented and organized self-starter who is a rockstar multitasker
• Reliable and comfortable in an ever-changing environment

Because We Value You

• Salary: $22-$25/hour
• Comprehensive health, vision & dental insurance
• 401k
• Monthly $100 work from home expense stipend for your WFH days
• Gas reimbursements for your on-site engagement days
• Flexible vacation policy -- take the time you need to recharge!
• We provide all of the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!

 POSITION SUMMARY:       The General Manager - Machine Sales will be responsible for building strong relationships with customers and proving the best customer experience. This position will also be responsible for forecasting, managing and delivering the company's machinery sales equipment Annual Business Plans, achieving market share (PINS) and financial performance targets.  This position, in collaboration with Credit/Finance, Product Support/Service, will deliver excellence in customer experience and revenue growth.

ESSENTIAL FUNCTIONS:

1. Work closely with customers to support their needs and provide solutions.
2. Oversee machine sales through the respective management teams in San Diego and the Pacific Islands and support the teams to achieve annual growth targets.
3. Establish appropriate levels of sales coverage for the territory and position team to achieve customer experience goals.
4. Manage on-board and off-board technology solutions to provide customers with options for improved site management.
5. Engage with SITECH to expand technology offerings and site solutions for customers.
6. Engage with Caterpillar to develop go-to-market strategies.
7. Effectively supervise the sales team's performance and their territory assignments.
8. Coach and develop sales and machine operator training teams. Manage quarterly SalesPro scorecard and develop individual learning plans.
9. Gather, communicate, and respond to market intelligence - develop solutions to counteract competitive activity and achieve business plan.
10. Interface with Inventory Manager to establish retail levels, asset turnover strategy for all locations.
11. Coordinate and administer Caterpillar programs. Interface with the District Reps and Caterpillar in a way that optimizes their engagement and participation as it relates to supporting our goals.
12. Work with Marketing to ensure we are actively marketing, advertising, and connecting with customers effectively on campaigns and to provide solutions.
13. Promote, sell, and secure new business, including major accounts.
14. Direct the demonstration of products and services and assist prospects in the selection of those best suited to their needs.
15. Work with the team to establish used equipment growth strategy and execution plan.
16. Conduct any other duty deemed necessary by the Vice President.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have High School Diploma or Equivalent. College Degree preferred.
2. Must have 10 years minimum experience in sales within the earthmoving industry.
3. Must have management experience.
4. Excellent interpersonal skills.
5. Must have a positive attitude and be a self-starter.
6. Must be organized and a good planner.
7. Ability to set and meet goals.
8. Experience with Microsoft Office suite.
9. Caterpillar Dealer Management Experience preferred.
10. PC skills required.
11. Must have a valid California Class C Drivers License.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often up and down stairs.
2. Handling:  Seizes, helps or works with hands.
3. Lifting:  Lifts no more than 25 lbs.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or                                         waist.
6. Standing: Remains in standing position if required to perform various functions of the job.
7. Vision: Read computer and paperwork.
8. Talking:  Communications by phone and in person.
9. Sitting:  Sits at desk.  Sits for long periods of time.
10. Climbing:  Climb on and off earthmoving machines.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office environment and also travels to job sites.

 Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $150,000 - $180,000 annually; Bonus eligible

POSITION SUMMARY:   

Under limited supervision of the General Service Manager-Machinery, this position acts as a liaison between the dealership and Caterpillar. The Technical Communicator will communicate with Caterpillar and relay any pertinent information as needed to the customers and the dealership. 

ESSENTIAL FUNCTIONS:

1. Keep personnel informed of the latest updates from Caterpillar by maintaining a Technical Library and distributing technical information within the organization.
2. Develop and maintain Caterpillar contacts to ensure a point of contact for all CAT product updates.
3. Provide excellent customer support that includes troubleshooting, providing logical and timely response to customer technical problems and questions, and representing our customers in relaying product concerns to Caterpillar.
4. Accurately provide timely information to Sales, Parts, and Service by meeting customer needs and minimizing or eliminating startup and operating problems, reducing rework, and verify any complaints by comparing operation with normal or specified operation.
5. Identify components likely to be involved using standard reference if given an operator’s complaint. Gather and report all requested data including production codes if given a specific product failure. Identify the correct factory service engineering contact to resolve if given a specific product problem. Describe failure verbally and in writing if given a failed part.
6. Administer the appropriate Sales and Service literature by identifying application zone and describing critical factors and recommendations to factory or user as needed.
7. Will go out in the field as needed to ensure the latest updated information is communicated to the Parts and Sales departments.
8. Determine cause of wear, failure, reusability, and salvage methods on worn or failed parts.
9. Implement effect of specific application or user maintenance practices on performance.
10. Make inspections and generate reports of deficiencies for user or for factory.
11. Measure scheduled oil sampling results and makes recommendations to user as needed.
12. Take into consideration Dealer and factory liability when reporting and investigating an accident.
13. Review warranty claims and shipment of iron if needed and determines applicability of Caterpillar warranty.
14. Provide product information to Caterpillar, assisting CAT in justifying change, developing and maintaining contacts with product groups, assist in product testing, and providing timely feedback to product groups.
15. Administer and maintain ongoing log of product problems and actions that were needed to resolve.
16. Provide technical assistance and training for the customer.
17. Contribute to team effort by accomplishing related results as needed.
18. Perform other duties as assigned by management.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a high school diploma or equivalent, or can provide verification of all formal classroom study or hands on experience related to heavy equipment repairs.
2. AA degree from a trade school preferred.
3. Must have two (2) years general office experience.
4. Minimum five (5) years experience working in a Caterpillar Dealer service department as a technician and technical correspondents/field service.
5. Must have a valid CA Class C Driver’s License with a clean driving record.
6. Must have working knowledge of the Microsoft Office Suite.
7. Proficient with Caterpillar service computer programs.
8. Demonstrate excellent communication skills both verbal and written.
9. Ability to work in team environment and possess positive attitude.
10. Available to travel and attend out of state meetings as required.
11. Ability to multitask and establish priorities.
12. Ability to maintain a flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines.

PHYSICAL DEMANDS:

1. Walking: Moves about on foot often through uneven terrain.
2. Handling: Picks up items, helps or works with hands.
3. Lifting: Up to 60lbs.  Daily; frequent exertion.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position.  If required to perform various functions of the job.
7. Climbing: In and out of equipment and operated heavy equipment.
8. Vision: Reads work tickets, parts and service books.
9. Talking: Communications by radio, phone, and in person.
10. Sitting: Sits in equipment, vehicles, and at desk for long periods of time.
11. Driving: Drives company vehicle to and from jobsites.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works indoors and outdoors with variations of temperature and weather conditions.
3. Exposure: Foul odors, fumes and harsh substances.

HERE’S WHAT WE OFFER…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $80,000 - $100,000 annually

Join ShipMonk as a Morning Shift Seasonal Warehouse Associate – San Bernardino, CA

Looking for a role where you can stay active, build new skills, and be part of a team that powers the world of e-commerce? ShipMonk is hiring Seasonal Warehouse Associates to join our San Bernardino Fulfillment Center.

At ShipMonk, we’re the engine behind today’s fastest-growing e-commerce brands, making sure every package arrives with care. To keep the magic moving, we need driven, reliable team players who thrive in a fast-paced, energetic environment. If you’re ready to earn weekly pay while gaining valuable experience and being part of a supportive, high-energy team, this is the place for you!

Starting pay: $17/hour

Weekly pay every Friday

Daily payout option with the Rain app – withdraw up to 50% of your earned funds before payday for flexibility whenever you need it

Location: San Bernardino, CA

Morning shift hours: 

DG (Sunday - Thursday 7:00 AM - 3:30 PM)

DQ (Tuesday - Saturday 7:00 AM - 3:30 PM)

What You’ll Do:

• Pick, pack, and sort products with accuracy and care, making sure every order is ready for its journey to a happy customer
• Prepare orders to ship quickly and efficiently, keeping our fulfillment network running smoothly
• Rotate through different warehouse functions, including receiving, replenishment, inventory, returns, wholesale, and special projects
  
• Stay active and engaged in a fast paced, high energy warehouse environment
• Help maintain organization and a safe, clean workspace, making ShipMonk a great place to work
• Use the latest tech tools (scanners, iPads, handheld devices) to make your work faster and more acurate
• Jump in to support other departments whenever needed
  
  

What You’ll Bring:

• A strong work ethic, positive attitude, and willingness to jump in wherever needed
• Ability to stand/walk for most of your shift and lift up to 50 lbs
• Comfortable working in a warehouse setting (noise, varying temperatures, and high energy!)
• Basic English reading/writing skills
• Must be 18 years or older
  
• Previous warehouse experience is a plus, but no experience required, we’ll train you!
  
  

Why You’ll Love It Here:

• Competitive starting pay + weekly pay
  
• Hands-on training with opportunities to learn new skills and grow your career
• A chance to be part of a team that’s driving the future of e-commerce
  
• Commitment to safety – we prioritize a safe, secure, and supportive work environment for everyone
• Daily payout option with the Rain app – withdraw up to 50% of your earned funds before payday for financial flexibility
• A clean, organized, and collaborative workplace
• The excitement of being part of a fast-growing company where your work directly impacts customers across the globe
  
  

If you’re ready to roll up your sleeves, stay active, and join a fast moving, high energy team, apply today and be part of the ShipMonk family this season!

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

POSITION SUMMARY: With minimal supervision, performs duties as assigned by management in commissioning, startup, testing and adjusting, repair and maintenance, and/or rebuilding of electrical equipment, engines, generators in the field, in a safe and efficient manner.  This position will also be responsible for working on projects from start to finish, planning and the laying out the work details as required.

ESSENTIAL FUNCTIONS:

1. Adheres strictly to all Hawthorne’s safety, housekeeping, credit, and other rules, policies and procedures.
2. Maintains a favorable business relationship with customers, suppliers, and personnel from other departments.
3. Conducts customer training in proper use of electrical equipment.
4. In collaboration with sales reps, identifies revenue growth opportunities.
5. Performs new and used equipment start-up for delivery to end-user.
6. Troubleshoots electrical problems in Caterpillar and allied products.
7. Completes all required work order related documentation in a timely manner and per job requirements.
8. Makes warranty recommendations and prepares reports when performing warranty service jobs.
9. Troubleshoots capabilities including relay calibrations, use of load and power quality recording instrumentation, infrared scanners, medium voltage breaker, and switchgear testing.
10. Tests and troubleshoots complex electrical systems, moderately complex relay systems, and power metering.
11. Tests, calibrates, and repairs safety devices and switching equipment as part of generator support systems. 
12. Performs A.C. and D.C. electrical troubleshooting and repairs.
13. Attends training classes as directed and obtains passing grades in all.
14. Implements all NFPA 70E arc flash standards and the correct use of all related PPE.
15. Diagnoses system and component failures.
16. Handles Equipment Condition Reporting.
17. Analyzes all Caterpillar/Allied products and related Power Generation equipment systems and components for proper operation in arrangement application based on theory of design.
18. Performs installation surveys and defines corrective actions needed to assure proper systems functions. 
19. Performs infrared thermography including detailed reports on findings and action.
20. Performs and records generator insulation tests.
21. Performs resistive/reactive load testing of generators.
22. Makes wiring connections and power up checks on EPG installations and field adjustments and setting changes based on actual system performance, including voltage regulators, governors, load and VAR sharing devices.
23. Defines, documents and performs system level surveys and audits, based on coordination study and support systems, and ensure installed equipment performs as required by contract documentation.
24. Removes, installs, reconditions, repairs engines, and makes necessary adjustments on the engine as well as to the components in the various systems, such as water pumps, fuel pumps, turbochargers, generators, compressors, coolers, carburetor, and cylinder heads.
25. Contributes to team effort by accomplishing related results as needed.
26. Conducts other duties as assigned by the reporting Manager.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have or be willing to acquire state certification/license as necessary to perform job.
2. Must fully understand and implement all NFPA 70E arc flash standards and the correct use of all related PPE.
3. Able to demonstrate proficiency in reading technical data and schematic drawings.
4. Must have a valid California class C driver license with a clean driving record.
5. Minimum of five years of experience in the repair and maintenance of Industrial / EPG/ Marine power generation and electrical distribution gear preferred.
6. Must have working electrical knowledge and testing capabilities.
7. Must understand basic and advanced diagnostics and troubleshooting of systems.
8. Must have working knowledge of transfer switches, switch gear and operation.
9. Must be capable of reading and troubleshooting from electrical prints and / or drawings.
10. Must have high school diploma or equivalent, or can provide verification of combined education and work/hands-on experience related to electrical equipment repairs.
11. Must furnish own hand tools and sufficient test tooling to perform diagnostics on power gen products.
12. Must have excellent verbal and written communication skills, and be able to document and record site and equipment conditions, prepare written work procedures, and work scope documents.  Must be able to prepare final reports suitable for presentation to end user.
13. Must be proficient in computer applications such as Microsoft Word, Excel, Access, CAT ET and SIS, and be able to work with related computer programs associated with system controllers and devices.

PHYSICAL DEMANDS:

1. Willing to travel at least 40% of the time.
2. Walking and moving about on foot often through uneven terrain.
3. Hands/arms operating equipment, hand and power tools.
4. Handling: Works with hands.
5. Lifting: Raises or lowers miscellaneous equipment parts and tools. May lift up to 60 lbs. with frequent exertion.
6. Reaching: Extends hands and arms in any direction.
7. Stooping: Bends body downward and forward by bending at knees or waist.
8. Standing: Remains in standing position if required for certain repair or maintenance work.
9. Climbing: In and out of equipment.
10. Vision: Reads work tickets, parts and service books and operate heavy equipment.
11. Talking: Communicates via telecommunications and in person.
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.
13. Sitting: Sits in equipment and vehicles.
14. Lying: Lies in prone position under equipment.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temperatures/Weather: Works outside and in shop with variations of temperature and weather.
3. Exposure: Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $50.00 - $60.00 per hour