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As a Senior Customer Success Manager DACH (f/m/d) , you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams.
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
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GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world.
Technology has been and continues to be the catalyst for GetYourGuide’s growth. Our work in Marketplace is shaping global travel experiences, and you can help.
The features we build enable our customers to seamlessly book unforgettable experiences and empower our partners to expand their businesses. This is a complex task that presents an extraordinary opportunity. From creating the Supplier infrastructure that improves our supplier's businesses to developing innovative marketplace features that drive the next phase of our growth, you can build incredible solutions at GetYourGuide on a global scale.
Whether you are working on crafting dynamic search and recommendation algorithms or designing new features to accelerate the company's growth, you will have the chance to make a real impact. At GetYourGuide, our Teams are constantly pushing the boundaries, finding new ways to bring the magic of travel to people all over the world.
We’re organized in cross-functional mission teams composed of backend and full stack engineers, mobile engineers, data engineers, product managers, and designers.
And more…
Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.
We commit that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.
#LI-Hybrid
Ready to apply?
Apply to GetYourGuide
Share this job
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world.
Technology has been and continues to be the catalyst for GetYourGuide’s growth. Our work in Marketplace is shaping global travel experiences, and you can help.
The features we build enable our customers to seamlessly book unforgettable experiences and empower our partners to expand their businesses. This is a complex task that presents an extraordinary opportunity. From creating the Supplier infrastructure that improves our supplier's businesses to developing innovative marketplace features that drive the next phase of our growth, you can build incredible solutions at GetYourGuide on a global scale.
Whether you are working on crafting dynamic search and recommendation algorithms or designing new features to accelerate the company's growth, you will have the chance to make a real impact. At GetYourGuide, our Teams are constantly pushing the boundaries, finding new ways to bring the magic of travel to people all over the world.
We’re organized in cross-functional mission teams composed of backend and full stack engineers, mobile engineers, data engineers, product managers, and designers.
And more…
Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.
We commit that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.
Ready to apply?
Apply to GetYourGuide
Share this job
Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
The Search Platform team at GetYourGuide enables other product and engineering teams at GetYourGuide to deliver amazing search and discovery experiences by providing a platform that delivers high-quality and up-to-date information about our inventory through robust and reliable interfaces.
And more…
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.
Our commitment is that every qualified person will be evaluated according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
#LI-Hybrid
Ready to apply?
Apply to GetYourGuide
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