We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Munich for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Stuttgard for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft

Als Senior Lead Product Marketing im Medics Cluster arbeitest Du direkt mit, den größten Produktlaunch von Doctolib in Deutschland zu skalieren: Die All-In-One Praxissoftware, mit der Gesundheitsteams Ende zu Ende alle administrativen und klinischen Arbeitsabläufe vor, während und nach dem Termin steuern können.
Als Teil unseres lokalen Product Marketing Teams handelst Du wie ein CEO für Deinen Bereich: Du entwickelst die Go-to-Market-Strategie in Deutschland weiter und bist verantwortlich für deren erfolgreiche Umsetzung. Dein Hauptziel ist es, durch innovative Marktstrategien die Ziele für ongeboardete Praxen zu erreichen und die Zufriedenheit unserer Nutzer weiter zu erhöhen.

Deine Aufgaben

• Du entwickelst und setzt Go-to-Market-Strategien für Doctolib’s Produkt- und Feature-Launches um
• Als Stimme unserer Nutzer verbesserst Du kontinuierlich unseren Product-Market-Fit und gestaltest unsere Product Roadmap
• Gleichzeitig stellt Du sicher, dass wir die Signale unsere Nutzer entlang der Customer Journey verstehen und darauf aufbauend kontinuierlich unsere Value Delivery, Usage, Trust und Customer Experience verbessern
• Du analysierst Markttrends und die Wettbewerbslandschaft, um strategische Chancen zu identifizieren
• Du definierst die Produktpositionierung und -botschaften für den deutschen Markt
• Du arbeitest eng mit den Teams Marketing, Sales, Customer Success sowie Product & Tech zusammen
• Du managst Feature Releases und stellst deren erfolgreiche Markteinführung sicher
• Gemeinsam mit anderen Teams verfolgst du regulatorische und technische Rahmenbedingungen und arbeitest mit daran, ein Umfeld für kunden- und nutzerfreundliche Lösungen zu schaffen

Dein Profil

Du bist der festen Überzeugung, dass Du genau das mitbringst, was es für die Position braucht? Dann ermutigen wir Dich, Dich zu bewerben. Selbst wenn Du nicht jede Anforderung erfüllst, bist Du vielleicht genau die/der richtige zukünftige Doctoliber:in für diese oder andere Stellen!

Um Teil unseres Teams zu werden, bringst Du Folgendes mit: 

• Du hast mindestens 8 Jahre Berufserfahrung, idealerweise als Manager:in im Product Marketing oder Go-To-Market Strategie, oder mit einem Hintergrund in der Top-Tier-Managementberatung oder VC - kombiniert mit Product Management Erfahrung
• Du hast eine ausgeprägt strukturierte und analytische Denk- und Arbeitsweise
• Du hast bereits eng mit Tech & Product Teams gearbeitet
• Es fällt Dir leicht, Prioritäten zu setzen, Ressourcen sinnvoll zu allokieren und Projekte strukturiert zu führen, um Go-to-Market Strategien effektiv zu entwickeln und umzusetzen.
• Du bist erfahren im Management seniorer Stakeholder (VP, MD, Executive Committee)
• Du verfügst über ausgezeichnete verbale und schriftliche Kommunikationsfähigkeiten, um komplexe Ideen klar und überzeugend zu vermitteln
• Du sprichst fließend deutsch und englisch (jeweils mindestens C1-Niveau)

Besonders interessant sind für uns außerdem: 

• Erfahrung in einem Scale-up-Unternehmen
• Erfahrung im Medtech-Bereich

Was wir Dir bieten

• Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest
• Eine betriebliche Krankenversicherung mit tollen Zusatzleistungen
• 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage)
• Teilnahme an Doctolibs langfristigem Mitarbeiterbeteiligungsprogramm DoctoGrowth
• Die Möglichkeit, bis zu 10 Tage im Jahr aus dem Ausland zu arbeiten
• Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40 % (15 % während der Probezeit) 
• Das Doctolib Parent Care Programm, das einen Monat Elternzeit extra u.v.m. enthält
• Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner 
• Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet, bieten wir Essensgutscheine
• Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club
• Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet

Der Interviewprozess

• Recruiter Interview
• Hiring Manager Interview
• Case Study Interview
• Finales Interview mit dem VP
• Referenzen

Job Details

• Festanstellung in Vollzeit mit attraktivem Gehaltspaket
• Arbeitsort Berlin
• 2 Tage Homeoffice / Woche
• Startdatum ab sofort

Wir verfolgen die Vision, die Gesundheit aller zu verbessern. Dies spiegelt sich auch im Recruiting wider. Wir evaluieren Bewerbungen ausschließlich auf der Grundlage von Qualifikation und Motivation. Diskriminierung wird bei uns nicht toleriert.

Je diverser unser Team und die Ideen sind, desto mehr wird unser Produkt die Gesundheit unserer Nutzer:innen verbessern können. Deshalb laden wir Dich ein, Dich bei uns zu bewerben, unabhängig von Geschlecht, Religion, Alter, sexueller Orientierung, ethnischer Herkunft oder Behinderung. 

Um Chancengleichheit zu gewährleisten, kannst Du in deiner Bewerbung auf Angaben wie Fotos, Alter, etc. verzichten. Lass uns bitte wissen, welche Vorkehrungen wir treffen können, um Dich bestmöglich zu unterstützen. 

Wir freuen uns, mit Dir das Gesundheitswesen zu digitalisieren!

Alle bereitgestellten Informationen werden von Doctolib für das Bewerbungsmanagement verarbeitet. Für Details zur Datenverarbeitung klicke bitte hier. Bei Fragen oder wenn Du Deine Rechte wahrnehmen möchtest, wende Dich bitte an hr.dataprivacy(at)doctolib.com.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

Join us in reimagining customer experience with Agentic AI. As a Staff or Principal Software Engineer, you will play a critical role in shaping Parloa’s engineering strategy and architecture while staying close to the code. This role is about building resilient, enterprise-grade systems that can scale globally and helping us set the benchmark for engineering excellence in Europe and beyond.

Areas of ownership:

• Deliver business value by writing code every day.
• Define and drive technical strategy across multiple domains and org-wide initiatives.
• Lead cross-team architecture and ensure solutions scale globally for enterprise adoption.
• Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability.
• Remain hands-on - whether writing foundational code, leading design reviews, or refactoring key systems.
• Serve as a trusted advisor to leadership, ensuring engineering capacity matches market and customer demands.
• Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today.

OUR TECH STACK:

TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS 

Who you are:

• A seasoned technical leader (typically 12–15+ years) with a track record of org-level or industry-level impact.
• Deeply experienced in enterprise-scale systems and multi-team architecture leadership.
• Equally comfortable flying high (strategic vision) and diving deep (technical details).
• Thrives in ambiguous, high-stakes environments with a strong sense of urgency.
• Embodies Parloa’s ambition: to build Europe’s leading engineering culture and a world-class AI platform.
• Motivated by making the impossible possible and building something iconic.

Our engineering values:

At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you:

• Earn Trust – act with transparency and reliability.
• Obsess Over Customers – always start with the customer problem.
• Think Big – set bold goals and pursue them fearlessly.
• Have Integrity – do the right thing, especially when it’s hard.
• Disagree & Commit – debate with candor, align fast, and deliver.
• Own It – take full responsibility for outcomes, not just tasks.
• Dive Deep – master the details without losing sight of the big picture.
• Bias for Action – move fast, decide quickly, iterate fearlessly.
• Deliver Value – measure success by customer and business impact.
• Insist on the Highest Standards – raise the bar continuously.
• Go the Extra Mile – make the impossible possible.
• Hire & Elevate the Best – raise the bar with every hire

Our recruiting process:

Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As an Engineering Manager at Parloa, you will be entrusted with one of the most critical missions:

• Building and leading a high-talent, high-performance team of engineers.
• Ensuring that the team delivers enterprise-grade, resilient, and innovative AI solutions that customers love.
• Raising the bar on technical excellence, cultural leadership, and operational discipline.
  
  

You are both a builder and a leader. You dive deep into technical challenges, but your true leverage comes from how you develop engineers, scale teams, and drive alignment with Parloa’s strategic goals. You balance autonomy with accountability, empowering your teams while ensuring they deliver measurable customer and business impact.

Areas of ownership:

• Build and scale world-class teams: Hire, mentor, and elevate exceptional engineers. Create a culture of ownership, bias for action, and continuous improvement.
• Drive outcomes, not just output: Ensure every project directly contributes to Parloa’s strategic goals and delivers measurable customer value.
• Raise the technical bar: Partner with Staff and Principal Engineers to drive architectural excellence, reliability, and pragmatic perfectionism—design for tomorrow, build for today.
• Foster fearless culture: Enable fast, decentralized decision-making, encourage experimentation, and build trust by supporting your team in both successes and failures.
• Lead with alignment and clarity: Translate company strategy into clear objectives and measurable outcomes for your team.
• Ensure operational excellence: Instill high standards in security, availability, quality, and performance, making resilience and scale-by-design the default.
• Collaborate cross-functionally: Partner with Product, Design, and Business leaders to ensure technical execution and product vision are tightly aligned.

Who you are:

• A proven engineering leader (8–12+ years in software engineering, 3–5+ years in people leadership) with a track record of delivering complex, enterprise-grade systems at scale.
• A talent magnet: you know how to attract, develop, and retain world-class engineers, raising the bar with every hire.
• A strategic operator who can both set vision and dive deep into technical or operational details when needed.
• A culture builder: you model integrity, ownership, customer obsession, and high standards, inspiring others to do the same.
• Fearless and pragmatic: you balance ambition with execution, turning bold visions into reality through iteration and disciplined delivery.
• Skilled in scaling organizations: you know how to build systems, not bureaucracy, to ensure sustainable speed and impact.

Our Engineering Values

At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you:

• Earn Trust – act with transparency and reliability.
• Obsess Over Customers – always start with the customer problem.
• Think Big – set bold goals and pursue them fearlessly.
• Have Integrity – do the right thing, especially when it’s hard.
• Disagree & Commit – debate with candor, align fast, and deliver.
• Own It – take full responsibility for outcomes, not just tasks.
• Dive Deep – master the details without losing sight of the big picture.
• Bias for Action – move fast, decide quickly, iterate fearlessly.
• Deliver Value – measure success by customer and business impact.
• Insist on the Highest Standards – raise the bar continuously.
• Go the Extra Mile – make the impossible possible.
• Hire & Elevate the Best – raise the bar with every hire.

Our recruiting process:

Recruiter video call → Peer Interview → 360° Technical Interview Loop → Bar Raiser Interview

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the role:

Parloa is building the AI platform that enterprises trust with their most important conversations. That trust starts with security — and we need someone to own it entirely.

As Director of Security, you won't just manage a team. You'll shape how a fast-scaling AI company thinks about security from the ground up: building the strategy, the culture, and the systems that protect our platform, our customers, and the data they entrust to us. You'll lead our SecOps team within Tech Platform, partner across IS&T and Internal IT, and be the person our customers look to when they need confidence that Parloa takes security as seriously as they do.

This is a builder role. If you want to define what security looks like at an AI-native company — not inherit someone else's playbook — this is it.

Areas of ownership:

• Define and execute the product and platform security strategy — building the programs, tooling, and practices that scale with a fast-growing AI platform.
• Lead and grow the security team — hiring exceptional talent, developing senior leaders, and fostering a culture where security is every engineer's responsibility.
• Own application security across the SDLC — embedding secure coding practices, SAST/DAST/SCA tooling, threat modeling, and architectural security reviews into engineering workflows, enabling velocity without compromising safety.
• Design and implement security architectures for cloud-native applications, Kubernetes workloads, and CI/CD pipelines.
• Build and run the detection and response program — developing threat detection capabilities, tuning alerting and telemetry, and leading incident investigations, containment, and postmortems with technical rigor.
• Drive cloud security posture across our AWS/GCP infrastructure, covering identity and access, network segmentation, secrets management, and infrastructure-as-code security.
• Be Parloa's product security voice in customer engagements — fielding security questionnaires, supporting enterprise due diligence, and translating technical posture into customer confidence.
• Advance AI-specific security practices — securing LLM pipelines, model interactions, prompt injection surfaces, and data handling across the platform.
• Collaborate with IS&T on shared boundaries — coordinating on incident escalation, identity systems, and compliance requirements where product and corporate security intersect, without duplicating ownership.
• Establish security metrics that matter — proving that product security posture is measurably improving, not just maintained.

Who you are:

• 12+ years in security, with at least 5 years leading security teams, ideally in product or application security at a SaaS or platform company.
• Deep hands-on experience securing cloud-native, containerized environments (AWS/GCP, Kubernetes) — you can still roll up your sleeves when it matters.
• Strong application security background — you understand secure architecture, common vulnerability classes, and how to shift security left without slowing engineering down.
• Proven detection & response expertise — you've built or significantly improved SOC/detection capabilities and led incident response in production environments.
• Effective communicator across audiences — you can translate product security risk into business terms for executives and customers, and dive into technical detail with engineers.
• Familiarity with compliance frameworks (SOC 2, ISO 27001) as they relate to product security controls — you've contributed to audits and customer security reviews, even if GRC ownership sits elsewhere.
• Genuine curiosity about AI security — experience securing LLM-based systems is a strong plus, but a sharp instinct for emerging risk is what counts.

Our recruiting process:

Recruiter video call → Technical Peer Interview → Expert interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are on a mission to transform how people interact with companies by making every conversation seamless, personalized, and human-like. Our AI Agent Management Platform empowers enterprises to create and manage AI voice and chat agents at scale, turning interactions into lasting relationships.

As our Staff Product Designer - Consumer Experience, you will drive the realisation of the design vision for consumer-facing, multimodal experiences across voice, chat, and beyond. You will guide your cross-functional product team to translate this vision into intuitive, trustworthy, and engaging interfaces that make AI agents feel effortless to use.

This is an opportunity to lead design at the heart of how people experience AI, shaping consumer-grade interfaces that will influence the future of Agentic AI.

Areas of ownership:

• Bring the design vision to life in your product team, ensuring clarity and usability across consumer-facing, multimodal experiences.
• Partner closely with product managers, engineers, and AI specialists to align on priorities, user needs, technical feasibility, and business impact.
• Balance simplicity and delight, ensuring interfaces feel natural and human-like across voice, chat, and graphical touch-points.
• Lead UX strategy for your product team with a focus on multimodal consumer interactions, ensuring research insights shape both near-term design choices and the long-term vision.
• Prototype and test interaction models that make AI agents intuitive and trustworthy for everyday users.
• Take end-to-end ownership of design in your product team, shaping direction and delivering high-quality, hands-on work.

Who you are:

• 8+ years of experience in product design with a proven track record in consumer-facing products, including two years in a lead capacity.
• Strong expertise in designing multimodal experiences, ideally across voice, chat, and mobile.
• Ability to translate a design vision into coherent, high-quality execution within a cross-functional team.
• Strong interaction and visual design skills, with a portfolio that demonstrates elegant, user-centered solutions in consumer contexts.
• Experience collaborating with product managers and engineers to drive outcomes and influence priorities.
• A research-driven mindset, grounded in user research, usability testing, and data-informed decision making.
• Excellent communication and storytelling skills, with the ability to align and inspire cross-functional teams.

Nice to have: 

• Experience designing consumer-facing products that integrate AI or conversational interfaces.
• Background in designing multimodal experiences that combine voice, chat, and graphical interfaces.
• Familiarity with design systems in a scaling organization.
• Knowledge of accessibility best practices and inclusive design principles for multimodal products.
• Interest in emerging interaction models such as ambient computing, AR/VR, or wearables.

Our recruiting process:

Recruiter Interview → Hiring Manager Interview → Portfolio Walkthrough →  Live Whiteboard Session → Engineering Lead Interview → Bar Raiser Interview

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale- and want your work to matter in real, everyday moments - this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

Join us in redefining customer experience through Agentic AI - and make sure our commercial foundation scales just as fast as we do. As our Lead/Principal Procurement Manager, you will build and lead a modern, business-enabling procurement function that balances commercial rigor with operational speed. You’ll own our global procurement strategy across direct and indirect spend, establish scalable processes, and drive value through smart negotiations, strategic supplier partnerships, and disciplined spend management, without becoming a bottleneck to innovation.

Areas of ownership:

• Own and execute Parloa’s global procurement strategy across all direct and indirect spend categories.
• Lead high-impact commercial negotiations, structuring and closing strategic supplier agreements across SaaS, technology, infrastructure, and professional services with market-leading vendors.
• Design, implement, and continuously improve end-to-end procurement processes (Source-to-Contract and alignment with Procure-to-Pay), ensuring clarity, speed, and compliance.
• Own and continuously optimize our Procure-to-Pay (P2P) platform, driving adoption, data accuracy, automation, and seamless integration with Finance workflows.
• Build upon and scale existing governance structures, policies, and approval frameworks strengthening commercial rigor while maintaining operational agility.
• Drive strong stakeholder alignment on procurement workflows, standards, and decision rights, ensuring early involvement and smooth collaboration across Finance, Legal, IT, Security, and Business teams.
• Create full spend transparency through reporting, analytics, and forecasting, identifying optimization and consolidation opportunities.
• Develop and manage a high-performing supplier portfolio, including structured performance management and risk oversight.
• Lay the foundation for a scalable procurement organization, including systems, templates, playbooks, and team development.

Who you are:

• 5-10+ years of experience in procurement, strategic sourcing, or commercial roles - ideally within SaaS, technology, or high-growth environments.
• Proven track record managing both direct and indirect spend in complex, international organizations including RFx processes and bid evaluations.
• Strong commercial instinct with extensive negotiation experience across enterprise-level contracts.
• Hands-on experience owning and optimizing P2P systems, including driving adoption and process automation.
• Experience evolving procurement governance models and embedding clear processes in fast-scaling organizations.
• Ability to drive cross-functional stakeholder alignment and integrate procurement early in business decision-making cycles.
• Strong financial and analytical acumen with a data-driven approach to spend optimization.
• Clear enabling mindset: you combine structure and governance with pragmatism and business speed.
• Excellent communication and influencing skills across senior stakeholders.
• High ownership, strong prioritization skills, and the ability to operate independently in fast-scaling environments.

Your recruiting process at Parloa:

Recruiter video call → Meet your manager → Expert interview(s) → Bar Raiser

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

We are on a mission to make creating and managing AI voice agents as easy as hiring and onboarding a human. Today, our platform serves highly technical users who configure advanced agent logic. Tomorrow, we envision an experience that keeps the depth and flexibility experts need while becoming more elegant, scalable, and intuitive.

As our Staff Product Designer, you will drive the realisation of the design vision for expert-facing workflows such as AI agent setup, configuration tools, and workflow orchestration. You will guide your cross-functional product team in translating this vision into coherent, usable, and technically feasible product experiences that turn complexity into clarity.

This is an opportunity to lead design for the core of our platform and define how experts build the next generation of conversational AI agents.

Areas of ownership:

• Translate the design vision into your product team’s execution, ensuring clarity and usability across expert-facing workflows.
• Partner closely with product managers, engineers, and AI specialists to align on priorities, user needs, technical feasibility, and business impact.
• Balance depth and usability, ensuring powerful configuration capabilities remain approachable and efficient for expert users.
• Lead UX strategy within your product area, ensuring research insights shape both near-term decisions and long-term improvements.
• Prototype and explore advanced interaction models for workflows, logic building, and AI orchestration.
• Contribute hands-on design work while also setting direction and raising the quality of output within your product team.

Who you are:

• 8+ years of experience in product design with a proven track record in complex domains, including two years in a lead capacity.
• Experience designing with AI tools as part of your workflow, for example, prototyping with generative design, exploring AI-assisted research, or testing adaptive experiences.
• Ability to design for configuration-heavy, expert-facing tools, balancing flexibility with clarity and efficiency.
• Strong systems thinking skills, with the ability to structure multi-layered flows with roles, states, and dynamic logic.
• Experience collaborating with product managers and engineers to drive product outcomes and influence strategic priorities.
• Mastery of interaction and visual design, with a portfolio that demonstrates elegant handling of highly complex interfaces.
• A research-driven mindset, grounded in user research, usability testing, and data-informed decision making.
• Technical fluency, with the ability to collaborate confidently with engineers and product managers.
• Strong communication and storytelling skills, with the ability to align and inspire cross-functional teams and leadership.

Nice to have: 

• Demonstrated experience creating human-AI interaction models that balance usability, transparency, and trust.
• Demonstrated experience designing tools and platforms that enable others to configure or manage AI systems, for example, workflow builders, agent setup tools, or machine learning configuration interfaces.
• Background or interest in conversational interfaces, automation tooling, or multimodal interaction design.
• Familiarity with design systems in a scaling team.
• Knowledge of voice technologies or telephony ecosystems.

Our recruiting process:

Recruiter Interview → Hiring Manager Interview → Portfolio Walkthrough →  Live Whiteboard Session → Bar Raiser Interview

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale- and want your work to matter in real, everyday moments - this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About the Role:  

The Sales Operations Manager owns complex quote support and operational execution while influencing strategy, systems, and process design across the revenue engine. This role acts as a key cross-functional leader, driving consistency, scalability, and compliance across quote-to-cash and broader RevOps initiatives.

This is a global role supporting cross-regional stakeholders. While primary support will focus on local/regional AEs and Sales Managers, the role requires collaboration across time zones and flexibility in work schedules to meet business needs. Participation in global RevOps cadences, including the weekly Thursday Broader RevOps Sync, is required.

This is a full-time, hybrid role which will require you to work from our Berlin office 3 days per week.

Impact You’ll Own:

• Own complex and non-standard deal structures, including pricing exceptions, amendments, and multi-element agreements
• Ensure all quotes are compliant with SOX, revenue recognition, and booking policies
• Influence upstream deal behavior by educating Sales on best practices and policy implications
• Transition from user to system thinker—understanding how changes impact downstream processes
• Extract insights from operational data and translate them into actionable recommendations
• Recommend, lead and manage scalable process improvements from design through implementation
• Document and standardize processes to support growth and audit readiness
• Act as a trusted advisor to Sales leadership, Finance, Legal and cross-functional partners
• Proactively surface trends, risks, and improvement opportunities

What You Bring:

• 6+ years of experience in Revenue Operations, Sales Operations, Deal Desk, or Finance Operations
• Bachelor’s Degree in a relevant field
• Experience supporting global, multi-segment sales organizations
• Ownership of complex quote-to-cash processes across regions
• Experience partnering directly with Sales Directors, Finance leadership, Accounting, Legal, and Systems teams

What Makes You Stand Out:

• You think like a revenue architect — understanding how quoting decisions impact forecasting, accounting, renewals, and long-term customer value
• You bring structured recommendations to leadership, not just summaries
• You’ve influenced global process standardization while navigating regional complexity

Application Deadline:

August 5, 2026 by 11:59p / 23:59 CET (Central European Time)

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Paid time off including vacation, holidays and company-wide days off 
• Employee Wellness Program 
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity 
• Volunteering Paid Time Off

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Global Accounting Specialist for our Finance team in Berlin or Munich, Germany or Madrid, Spain or Lisbon, Portugal!

As part of our Controllership team, you will be instrumental in ensuring the accuracy of financial reporting across our international entities. 
Working in a multicultural environment, you will ensure compliance with local standards (such as German GAAP/HGB) and international regulations, supporting the global financial closing process and Wellhub’s operational efficiency. 
This is an excellent opportunity for a professional looking to apply solid technical knowledge in a fast-growing, global impact scenario.

YOUR IMPACT

• Perform day-to-day accounting functions for multiple international entities, including journal entries in general ledger, intercompany transactions, and account reconciliations.
• Ensure timely and accurate monthly, quarterly, and annual financial close processes across global entities.
• Coordinate and reconcile intercompany accounts and ensure proper eliminations during consolidation.
• Assist with the consolidation of financial results in accordance with German GAAP (HGB) 
• Work with external auditors and internal stakeholders during audits and reviews of international operations.
• Ensure compliance with local statutory accounting and tax regulations in all relevant jurisdictions.
• Collaborate with local finance teams and service providers to support payroll, VAT/GST, and other local reporting requirements.
• Assist in the development and implementation of global accounting policies, procedures, and internal controls.
• Participate in global ERP system implementations or upgrades as needed.
  
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Degree in Accounting, Administration, Finance, or a related field.
• A strong understanding of accounting principles, financial closing processes, and global business models.Advanced proficiency in Excel, including hard-coding.
• Experience with financial systems such as Datev and Lucanet can be a plus.
• Familiarity with data analysis tools like Power Pivot Table (BI) and basic knowledge of SQL can be a plus.
• Ability to work independently and collaboratively across geographies.
• Proven experience in a global accounting role, with a focus on general ledger.
• Demonstrated ability to perform reconciliations and financial analysis.3+ years of experience in accounting, preferably in a multinational environment.
• Experience with german GAAP and other european local GAAP - US GAAP is a plus.
• Familiarity with accounting and ERP systems (e.g.Datev) and consolidation system Lucanet.
• Fluent English is mandatory.
  

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in German GAAP, global general ledger and fluent English are mandatory requirements.

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

• Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

We’re looking for experienced Software Engineers to join various teams within the Merchant Group at Wolt! If you have a strong track record of building and maintaining scalable, production-grade systems and want to drive impact at scale, this is the place for you.

Who We Are

The Merchant Group consists of 150+ engineers across 25+ cross-functional teams, working together to help merchants grow their businesses and streamline operations through innovative technology. Some of us focus on building seamless experiences for our merchants, while others work on the behind-the-scenes magic that makes everything run smoothly.

What You’ll Do

As an engineer in our group, you’ll work on production-level microservices in Kotlin and Go, helping shape how merchants succeed with Wolt. You’ll have opportunities to:

• Design, build, and scale reliable systems that power merchant experiences.
• Work across the full development lifecycle – from business logic and testing to cloud infrastructure and data streaming.
• Collaborate on architecture and technology choices that keep our systems simple, scalable, and efficient.
• Grow your skills and knowledge by working alongside experienced teammates in an environment that values learning and experimentation.

How We Work

• Autonomy & Ownership – Our engineers have end-to-end responsibility for their services, from implementation to production.
• Collaboration – Architecture and working methods are defined together, ensuring we make the best choices for long-term success.
• Scalability & Simplicity – We value pragmatic solutions that keep our systems robust without unnecessary complexity. We use technologies that serve Wolt, our teams, and our engineers best. You’ll have the freedom to experiment and adopt the tools that work.

Find out more by checking out our Kotlin-related Tech Talks below:

• Scaling Kotlin Backend Development Podcast 

• Kotlin at Wolt

• Kotlin Meetup

Our Tech Stack

Our core technologies include Kotlin (Ktor, Koin, Spring, gRPC), PostgreSQL, MongoDB, Kafka, Redis, GitHub Actions, AWS, Docker, and Kubernetes.

Why Join Us?

Wolt is a place where you can learn, teach, and grow. If you’re passionate about building great technology and working in an environment that values teamwork and autonomy, we’d love to hear from you!

📍These open roles are based in our tech hubs in Berlin, Helsinki or Stockholm. We work in distributed teams, but might not be able to offer fully remote work or relocation. 

Our humble expectations

We’re seeking experienced Software Engineers with a strong background in building scalable microservices. While Kotlin is our primary language, experience with Java, Scala, or other JVM backend languages is great. As we are exploring Go, we're looking for people who are confident in their ability to learn and teach! 🛠️

Beyond technical expertise, we value ownership, collaboration, and a mindset for growth. We think you're a great communicator who thrives in tackling complex challenges, questioning conventions, and working closely with teammates to build reliable, scalable systems. 🚀

Next steps

We are hiring for multiple open positions across different teams in the Merchant Group. During the initial screening call our Talent Acquisition Partner will discuss with you your expectations and possible domain preferences as well as share more about the group. After the recruiter screening call, during the rest of the interviewing steps, you’ll meet hiring managers and software engineers from the Merchant group, a specific team being proposed at the end of the process - that’s the moment when you’ll get to meet your possible Team Lead. Throughout the process, we will do our best to match your experience, skills, and aspirations with the most suitable Engineering team!

Wolt is building the leading local commerce platform across Europe and beyond. Retail is a core growth engine for us, and Germany is one of our most strategic markets as we scale both SMB acquisition and national Enterprise partnerships across Grocery, Drugstore, Brick & Mortar Retail and more.

As Head of Retail Sales – Germany, you will define how Retail scales commercially — from local SMB acquisition to national Enterprise chains.

You will lead large, high-impact sales teams and build the commercial engine that drives Retail growth across Germany. This role combines strategic ownership, organizational leadership, and Enterprise deal oversight. You’ll shape acquisition strategy, elevate sales productivity, and ensure disciplined pipeline execution at scale. If you thrive at the intersection of strategy, negotiation, and performance leadership, this role gives you the mandate and scope to create lasting commercial impact.

What you’ll be doing

This role is about building, leading, and scaling the Retail sales organization in Germany. You will own acquisition strategy across SMB and Enterprise segments while enabling your teams to consistently deliver high-quality, profitable growth.

Day-to-day in this role you’ll:

• Own the Retail Sales strategy across SMB and Enterprise segments, with full revenue accountability
• Lead large, multi-layered sales teams through Sales Managers and Team Leads
• Deliver against revenue targets through disciplined acquisition strategy, pipeline coverage, and conversion rigor
• Define clear hunting and prioritization strategies across categories, cities, and partner types
• Oversee and approve Enterprise deal strategy, personally stepping into the most strategic and complex negotiations
• Ensure a healthy, forward-looking Enterprise pipeline and strong forecast accuracy
• Drive deal velocity, win rates, and expansion opportunities
• Design a scalable sales organization with clear segmentation, roles, and accountability
• Increase sales productivity per headcount and per segment without linear HC growth
• Partner closely with Finance on unit economics and margin trade-offs to ensure profitable growth
• Embed data and AI tools into sales execution, including lead scoring, prioritization, forecasting, and negotiation preparation

Our humble expectations

We are looking for a senior commercial leader with deep Retail/E-commerce expertise and a proven track record of building and scaling high-performing sales organizations.

Must-have experience

• 10+ years of professional experience in Retail, E-commerce, Marketplace, or Omnichannel businesses
• Proven leadership experience managing managers and multi-layered sales teams
• Strong background in Enterprise Retail and complex B2B negotiations
• Hands-on experience leading high-stakes Enterprise negotiations and long sales cycles
• Experience in large-scale E-commerce platforms or Retail tech ecosystems
• Demonstrated ownership of revenue targets, pipeline strategy, and sales productivity

Core skills

• Fluency in German and English (both written and spoken) required
• End-to-end Retail sales strategy and go-to-market ownership (SMB + Enterprise)
• Strong commercial and financial acumen, including deep understanding of unit economics and margin trade-offs
• Advanced negotiation and executive stakeholder management skills
• Data-driven leadership and performance management
• Ability to operate effectively in ambiguity and fast-changing environments
• Experience scaling sales organizations without linear headcount growth

Nice to have

• Direct experience in Grocery, Drugstore, or Brick & Mortar Retail
• Experience with marketplace economics and platform scaling
• Background in Enterprise partnerships with national or regional Retail chains
• Experience embedding AI or automation into Sales and Revenue Operations
• Exposure to new Retail business models (Drive, Fulfillment, 1P/3P hybrids)

What we offer

• Full ownership of Retail Sales in one of Wolt’s most important markets
• The opportunity to lead and scale large, high-impact sales teams
• High visibility and direct influence on national revenue and profitability
• A mandate to shape Enterprise strategy and commercial prioritization
• A fast-paced, performance-driven environment where strategic thinking and execution excellence are equally valued
• The opportunity to build a strong leadership bench and a scalable, durable sales engine

This is a role for a commercial builder — someone motivated by revenue growth, organizational scale, and shaping how Retail evolves within local commerce.

Next steps

If this opportunity resonates, please submit your application via our careers page.

Our interview process includes:

1. Talent Acquisition call with our recruiter to discuss your background and leadership experience
2. Conversation with the Hiring Manager focused on commercial ownership, strategy, and team leadership
3. Discussion with our Enterprise Sales lead to explore segment collaboration and Enterprise deal approach
4. Case study discussion facilitated by the Talent Acquisition team, centered on Retail sales strategy and scaling high-impact teams
5. Final stage interview with a senior leader assessing strategic judgment, leadership capability, and long-term impact

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Global Accounting Specialist for our Finance team in Berlin or Munich, Germany or Madrid, Spain or Lisbon, Portugal!

As part of our Controllership team, you will be instrumental in ensuring the accuracy of financial reporting across our international entities. 
Working in a multicultural environment, you will ensure compliance with local standards (such as German GAAP/HGB) and international regulations, supporting the global financial closing process and Wellhub’s operational efficiency. 
This is an excellent opportunity for a professional looking to apply solid technical knowledge in a fast-growing, global impact scenario.

YOUR IMPACT

• Perform day-to-day accounting functions for multiple international entities, including journal entries in general ledger, intercompany transactions, and account reconciliations.
• Ensure timely and accurate monthly, quarterly, and annual financial close processes across global entities.
• Coordinate and reconcile intercompany accounts and ensure proper eliminations during consolidation.
• Assist with the consolidation of financial results in accordance with German GAAP (HGB) 
• Work with external auditors and internal stakeholders during audits and reviews of international operations.
• Ensure compliance with local statutory accounting and tax regulations in all relevant jurisdictions.
• Collaborate with local finance teams and service providers to support payroll, VAT/GST, and other local reporting requirements.
• Assist in the development and implementation of global accounting policies, procedures, and internal controls.
• Participate in global ERP system implementations or upgrades as needed.
  
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Degree in Accounting, Administration, Finance, or a related field.
• A strong understanding of accounting principles, financial closing processes, and global business models.Advanced proficiency in Excel, including hard-coding.
• Experience with financial systems such as Datev and Lucanet can be a plus.
• Familiarity with data analysis tools like Power Pivot Table (BI) and basic knowledge of SQL can be a plus.
• Ability to work independently and collaboratively across geographies.
• Proven experience in a global accounting role, with a focus on general ledger.
• Demonstrated ability to perform reconciliations and financial analysis.3+ years of experience in accounting, preferably in a multinational environment.
• Experience with german GAAP and other european local GAAP - US GAAP is a plus.
• Familiarity with accounting and ERP systems (e.g.Datev) and consolidation system Lucanet.
• Fluent English is mandatory.
  

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in German GAAP, global general ledger and fluent English are mandatory requirements.

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

• Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

As we continue our international expansion, we are looking for a Sector Manager to help grow and shape our Large Customer Sales (LCS) business in the DACH region.

This is a unique opportunity to lead vertical teams at an exciting stage of our growth in the region. The role reports directly to the Head of LCS DACH.

We’re looking for someone with deep market expertise, gained from years of leadership experience in the DACH digital marketing landscape. The ideal candidate has a proven track record of building and managing a high-performing team, and the ability to drive ambitious revenue goals.

This role is required to be based in Berlin or Hamburg.

Responsibilities:

• Manage a high-performing team by recruiting and retaining top talent, while managing resources efficiently
• Drive your team to exceed established revenue targets
• Advise sales and product management regarding market opportunities, sales positioning, use of resources, and strategic planning
• Partner with Marketing to drive new product launches, marketing communications, and new advertiser acquisition
• Partner with Sales Ops and Finance to develop financial and operating targets and ensure alignment with the strategic plan
• Be a thought leader in DACH Marketing and Advertising

Required Qualifications:

• 10+ years experience in digital media sales and/or marketing
• Sector/Vertical and Team leadership experience
• Experience with direct advertiser sales including negotiations and management of strategic partnerships
• Proven experience upleveling sales partnerships by accessing C-level client stakeholders in the DACH region.
• Excellent communication skills
• Strong analytical and problem-solving ability
• Experience with both brand and direct-response marketing objectives
• Full professional fluency in both German and English (written and verbal)

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• 100% employer-funded retirement savings plan
• Risk Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

As we continue our international expansion, we are looking for a talented Account Manager to help grow and shape our Large Customer Sales (LCS) business in the DACH region.

This is a unique opportunity to contribute to our brand partnerships team at an exciting stage of our growth in the region. 

We’re looking for someone with deep market expertise, gained from years of experience in the DACH digital marketing landscape. The ideal candidate has a proven track record of building and managing a high-value client portfolio, and the ability to drive ambitious revenue goals through strategic and consultative account management.

This role is required to be based in Berlin or Hamburg.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• Educate brands and media agencies, effectively communicate value proposition and best practices
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively and continually identify areas of improvement
• Mentor and train other team members.

Required Qualifications: 

• 8+ years of experience in advertising sales and account management, Performance marketing preferred
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience
• Full professional fluency in both German and English (written and verbal)

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• 100% employer-funded retirement savings plan
• Risk Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Als Mid-Market Account Executive bei HubSpot arbeitest du direkt mit kleinen und mittelständischen Unternehmen zusammen und unterstützen diese bei ihrem Wachstum. Du nutzt proaktive und Inbound-Verkaufsstrategien, um Interessierte zu finden, neue Kundschaft zu gewinnen und die Nutzung der CRM-Plattform von HubSpot zu steigern. Du setzt dein Wissen über die digitale Transformation und das Change Management ein, um als vertrauenswürdige/r Berater/-in für unsere Kundschaft zu agieren und den Verkaufsprozess von Anfang bis Ende zu begleiten.

Zuständigkeiten eines Account Executive:

• Entwicklung und Verwaltung eines jährlichen, vierteljährlichen und monatlichen Geschäftsplan für die eigene Region
• Anwerbung neuer Interessierter durch Inbound- und eigene Leads 
• Durchführung von Qualifizierungsgesprächen mit Führungskräften der Vorstandsebene und Abteilungsleitenden 
• Abschluss von Neugeschäften und Verlängerungen mit einer monatlichen Quote oder darüber
• Verkauf über interne Champions an verschiedene Stakeholder sowie direkt an die Führungsetage 
• Zusammenarbeit mit Marketing- und IT-Teams zusammenarbeiten, um HubSpots Verkaufsstrategie im Hinblick auf neue Features und Produkte weiterzuentwickeln 
• Durchführen von Online- oder Vor-Ort-Demonstrationen unserer Produkte

Voraussetzungen für die Position:

• 3–5 Jahre Erfahrung in einer zielgebundenen Vertriebsposition
• Gute deutsche und englische Sprachkenntnisse
• Erfahrung in einer komplexen Vertriebsumgebung 
• Erfahrung im Ansprechen von Führungskräften der Vorstandsebene im Hinblick auf einen Wechsel
• Erfahrung im Managen einer monatlichen bzw. jährlichen Pipeline und Erstellen präziser Forecasts
• Nachgewiesene Übererfüllung der monatlichen und jährlichen Ziele
• Ausgebildet und/oder zertifiziert in einer standardisierten Verkaufsmethode (z. B. Sandler)

Für wen ist diese Position besonders geeignet? Der/die ideale Kandidat/-in beweist:

• ein eingehendes Verständnis dafür, wie Unternehmen wachsen, und selbstbewusstes Auftreten bei der Beratung von Führungskräften bei Wachstumsstrategien
• ein Interesse für Wirtschaft und Technologie
• ein wachstumsorientiertes Denken und die Angewohnheit, Feedback für die eigene Weiterentwicklung einzuholen
• Übernahme zusätzlicher Verantwortung in einem Teamumfeld (z. B. Coaching, Mentoring, Teamprojekte)

Welche Vorteile und Zusatzleistungen erwarten Mitarbeitende bei HubSpot unter anderem?

• Großzügige Vergütung und Aktienoptionen
• Interaktives Training und Onboarding für Mitarbeiter
• Erstattung von Studiengebühren
• Lebensversicherung 
• Absicherungen im Falle längerer Krankheit
• Flexible Freizeit
• Erstattung von Fitnessstudiogebühren

Als Mid-Market Account Executive bei HubSpot arbeitest du direkt mit kleinen und mittelständischen Unternehmen zusammen und unterstützen diese bei ihrem Wachstum. Du nutzt proaktive und Inbound-Verkaufsstrategien, um Interessierte zu finden, neue Kundschaft zu gewinnen und die Nutzung der CRM-Plattform von HubSpot zu steigern. Du setzt dein Wissen über die digitale Transformation und das Change Management ein, um als vertrauenswürdige/r Berater/-in für unsere Kundschaft zu agieren und den Verkaufsprozess von Anfang bis Ende zu begleiten.

Zuständigkeiten eines Account Executive:

• Entwicklung und Verwaltung eines jährlichen, vierteljährlichen und monatlichen Geschäftsplan für die eigene Region
• Anwerbung neuer Interessierter durch Inbound- und eigene Leads 
• Durchführung von Qualifizierungsgesprächen mit Führungskräften der Vorstandsebene und Abteilungsleitenden 
• Abschluss von Neugeschäften und Verlängerungen mit einer monatlichen Quote oder darüber
• Verkauf über interne Champions an verschiedene Stakeholder sowie direkt an die Führungsetage 
• Zusammenarbeit mit Marketing- und IT-Teams zusammenarbeiten, um HubSpots Verkaufsstrategie im Hinblick auf neue Features und Produkte weiterzuentwickeln 
• Durchführen von Online- oder Vor-Ort-Demonstrationen unserer Produkte

Voraussetzungen für die Position:

• 3–5 Jahre Erfahrung in einer zielgebundenen Vertriebsposition
• Gute deutsche und englische Sprachkenntnisse
• Erfahrung in einer komplexen Vertriebsumgebung 
• Erfahrung im Ansprechen von Führungskräften der Vorstandsebene im Hinblick auf einen Wechsel
• Erfahrung im Managen einer monatlichen bzw. jährlichen Pipeline und Erstellen präziser Forecasts
• Nachgewiesene Übererfüllung der monatlichen und jährlichen Ziele
• Ausgebildet und/oder zertifiziert in einer standardisierten Verkaufsmethode (z. B. Sandler)

Für wen ist diese Position besonders geeignet? Der/die ideale Kandidat/-in beweist:

• ein eingehendes Verständnis dafür, wie Unternehmen wachsen, und selbstbewusstes Auftreten bei der Beratung von Führungskräften bei Wachstumsstrategien
• ein Interesse für Wirtschaft und Technologie
• ein wachstumsorientiertes Denken und die Angewohnheit, Feedback für die eigene Weiterentwicklung einzuholen
• Übernahme zusätzlicher Verantwortung in einem Teamumfeld (z. B. Coaching, Mentoring, Teamprojekte)

Welche Vorteile und Zusatzleistungen erwarten Mitarbeitende bei HubSpot unter anderem?

• Großzügige Vergütung und Aktienoptionen
• Interaktives Training und Onboarding für Mitarbeiter in Dublin
• Erstattung von Studiengebühren in Höhe von maximal 4.250 Euro im Jahr
• Lebensversicherung 
• Absicherungen im Falle längerer Krankheit
• 25 Tage Jahresurlaub plus unbegrenzt viele Urlaubstage
• Erstattung von Fitnessstudiogebühren

HubSpot-Philosophie und -Produkte

Wir finden, die Welt hat sich verändert. Wir sehen, wie Unternehmen statt weniger immer mehr Arten von Software einsetzen – und dabei ist es unerlässlich, dass diese alle zusammen funktionieren. Damit unsere Kunden in einer solchen Umgebung besser wachsen können, entwickeln wir HubSpot von einer „All-in-One“-Suite hin zu einer „All-on-One“-Plattform.

HubSpot bietet eine Reihe von Tools, die die kundenorientierten Teams eines Unternehmens – wie Marketing, Vertrieb und Service – bei der Optimierung jeder Phase der Buyer’s Journey unterstützen und so dazu beitragen, das Geschäft auszubauen.

Die Flywheel-Philosophie von HubSpot basiert darauf, dass zufriedene Kundinnen und Kunden Empfehlungen geben und damit Wiederverkäufe fördern. Wir haben auch verstärkt in Integrationen mit unserer Software investiert, mit denen Kundinnen und Kunden unsere Produkte für noch vielfältigere Aufgaben einsetzen können und die zusätzlichen Mehrwert für Unternehmen generieren, die unsere gesamte Produktpalette nutzen.

Deine Aufgaben bei HubSpot 

Als Corporate Account Executive bei HubSpot arbeitest du direkt mit mittelständischen Unternehmen zusammen und unterstützt diese bei ihrem Wachstum. Du nutzt proaktive und Inbound-Verkaufsstrategien, um Interessierte zu finden, neue Kundschaft zu gewinnen und die Nutzung der CRM-Plattform von HubSpot zu steigern. Du setzt dein Wissen über die digitale Transformation und das Change Management ein, um als vertrauenswürdige/r Berater/-in für unsere Kundschaft zu agieren und den Verkaufsprozess von Anfang bis Ende zu begleiten.

Zuständigkeiten eines Account Executive:

• Entwicklung und Verwaltung eines jährlichen, vierteljährlichen und monatlichen Geschäftsplan für die eigene Region
• Anwerbung neuer Interessierter durch Inbound- und eigene Leads 
• Durchführung von Qualifizierungsgesprächen mit Führungskräften und Abteilungsleitenden 
• Abschluss von Neugeschäften und Verlängerungen mit einer monatlichen Quote oder darüber
• Verkauf über interne Champions an verschiedene Stakeholder sowie direkt an die Führungsetage 
• Zusammenarbeit mit Marketing- und IT-Teams zusammenarbeiten, um HubSpots Verkaufsstrategie im Hinblick auf neue Features und Produkte weiterzuentwickeln 
• Durchführen von Online- oder Vor-Ort-Demonstrationen unserer Produkte
• Ausfüllen von Fragebögen und RFPs bezüglich Recht, Sicherheit und Beschaffung
• Verkauf der gesamten CRM-Plattform von HubSpot mit Schwerpunkt auf der Enterprise-Version 
• Zusammenarbeit mit internen HubSpot-Stakeholdern wie den Rechts-, Finanz- und Sicherheitsabteilungen zur Erfüllung der komplexeren Vertragsanforderungen unserer Unternehmenskundschaft 

Voraussetzungen für die Position:

• Mindestens 5 Jahre Erfahrung in einer zielgebundenen Vertriebsposition
• Gute deutsche und englische Sprachkenntnisse
• Erfahrung in einer komplexen Vertriebsumgebung 
• Erfahrung im Ansprechen von Führungskräften der Vorstandsebene im Hinblick auf einen Wechsel
• Erfahrung mit großen/Shlüssel-Accounts
• Erfahrung im Managen einer monatlichen bzw. jährlichen Pipeline und Erstellen präziser Forecasts
• Nachgewiesene Übererfüllung der monatlichen und jährlichen Ziele
• Ausgebildet und/oder zertifiziert in einer standardisierten Verkaufsmethode (z. B. Sandler)

Für wen ist diese Position besonders geeignet? Der/die ideale Kandidat/-in beweist:

• ein eingehendes Verständnis dafür, wie Unternehmen wachsen, und selbstbewusstes Auftreten bei der Beratung von Führungskräften bei Wachstumsstrategien
• ein Interesse für Wirtschaft und Technologie
• ein wachstumsorientiertes Denken und die Angewohnheit, Feedback für die eigene Weiterentwicklung einzuholen
• Übernahme zusätzlicher Verantwortung in einem Teamumfeld (z. B. Coaching, Mentoring, Teamprojekte)

Welche Vorteile und Zusatzleistungen erwarten Mitarbeitende bei HubSpot unter anderem?

• Großzügige Vergütung und Aktienoptionen
• Interaktives Training und Onboarding für Mitarbeiter in Dublin
• Erstattung von Studiengebühren in Höhe von maximal 4.250 Euro im Jahr
• Lebensversicherung 
• Absicherungen im Falle längerer Krankheit
• 25 Tage Jahresurlaub plus unbegrenzt viele Urlaubstage
• Erstattung von Fitnessstudiogebühren

HubSpot-Philosophie und -Produkte

Wir finden, die Welt hat sich verändert. Wir sehen, wie Unternehmen statt weniger immer mehr Arten von Software einsetzen – und dabei ist es unerlässlich, dass diese alle zusammen funktionieren. Damit unsere Kunden in einer solchen Umgebung besser wachsen können, entwickeln wir HubSpot von einer „All-in-One“-Suite hin zu einer „All-on-One“-Plattform.

HubSpot bietet eine Reihe von Tools, die die kundenorientierten Teams eines Unternehmens – wie Marketing, Vertrieb und Service – bei der Optimierung jeder Phase der Buyer’s Journey unterstützen und so dazu beitragen, das Geschäft auszubauen.

Die Flywheel-Philosophie von HubSpot basiert darauf, dass zufriedene Kundinnen und Kunden Empfehlungen geben und damit Wiederverkäufe fördern. Wir haben auch verstärkt in Integrationen mit unserer Software investiert, mit denen Kundinnen und Kunden unsere Produkte für noch vielfältigere Aufgaben einsetzen können und die zusätzlichen Mehrwert für Unternehmen generieren, die unsere gesamte Produktpalette nutzen.

Deine Aufgaben bei HubSpot 

Als Corporate Account Executive bei HubSpot arbeitest du direkt mit mittelständischen Unternehmen zusammen und unterstützt diese bei ihrem Wachstum. Du nutzt proaktive und Inbound-Verkaufsstrategien, um Interessierte zu finden, neue Kundschaft zu gewinnen und die Nutzung der CRM-Plattform von HubSpot zu steigern. Du setzt dein Wissen über die digitale Transformation und das Change Management ein, um als vertrauenswürdige/r Berater/-in für unsere Kundschaft zu agieren und den Verkaufsprozess von Anfang bis Ende zu begleiten.

Zuständigkeiten eines Account Executive:

• Entwicklung und Verwaltung eines jährlichen, vierteljährlichen und monatlichen Geschäftsplan für die eigene Region
• Anwerbung neuer Interessierter durch Inbound- und eigene Leads 
• Durchführung von Qualifizierungsgesprächen mit Führungskräften und Abteilungsleitenden 
• Abschluss von Neugeschäften und Verlängerungen mit einer monatlichen Quote oder darüber
• Verkauf über interne Champions an verschiedene Stakeholder sowie direkt an die Führungsetage 
• Zusammenarbeit mit Marketing- und IT-Teams zusammenarbeiten, um HubSpots Verkaufsstrategie im Hinblick auf neue Features und Produkte weiterzuentwickeln 
• Durchführen von Online- oder Vor-Ort-Demonstrationen unserer Produkte
• Ausfüllen von Fragebögen und RFPs bezüglich Recht, Sicherheit und Beschaffung
• Verkauf der gesamten CRM-Plattform von HubSpot mit Schwerpunkt auf der Enterprise-Version 
• Zusammenarbeit mit internen HubSpot-Stakeholdern wie den Rechts-, Finanz- und Sicherheitsabteilungen zur Erfüllung der komplexeren Vertragsanforderungen unserer Unternehmenskundschaft 

Voraussetzungen für die Position:

• Mindestens 5 Jahre Erfahrung in einer zielgebundenen Vertriebsposition
• Gute deutsche und englische Sprachkenntnisse
• Erfahrung in einer komplexen Vertriebsumgebung 
• Erfahrung im Ansprechen von Führungskräften der Vorstandsebene im Hinblick auf einen Wechsel
• Erfahrung mit großen/Shlüssel-Accounts
• Erfahrung im Managen einer monatlichen bzw. jährlichen Pipeline und Erstellen präziser Forecasts
• Nachgewiesene Übererfüllung der monatlichen und jährlichen Ziele
• Ausgebildet und/oder zertifiziert in einer standardisierten Verkaufsmethode (z. B. Sandler)

Für wen ist diese Position besonders geeignet? Der/die ideale Kandidat/-in beweist:

• ein eingehendes Verständnis dafür, wie Unternehmen wachsen, und selbstbewusstes Auftreten bei der Beratung von Führungskräften bei Wachstumsstrategien
• ein Interesse für Wirtschaft und Technologie
• ein wachstumsorientiertes Denken und die Angewohnheit, Feedback für die eigene Weiterentwicklung einzuholen
• Übernahme zusätzlicher Verantwortung in einem Teamumfeld (z. B. Coaching, Mentoring, Teamprojekte)

Welche Vorteile und Zusatzleistungen erwarten Mitarbeitende bei HubSpot unter anderem?

• Großzügige Vergütung und Aktienoptionen
• Interaktives Training und Onboarding für Mitarbeiter in Dublin
• Erstattung von Studiengebühren in Höhe von maximal 4.250 Euro im Jahr
• Lebensversicherung 
• Absicherungen im Falle längerer Krankheit
• 25 Tage Jahresurlaub plus unbegrenzt viele Urlaubstage
• Erstattung von Fitnessstudiogebühren
• Tolle Kollegen und ein attraktives, kulturell vielfältiges Arbeitsumfeld, in dem regelmäßig soziale Aktivitäten wie Ausflüge, und Events stattfinden

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of full sales cycle experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,000 per annum
• Pension
• Health Insurance
• Life Assurance (x4 times your annual salary)
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of Sales experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of full sales cycle experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them
• This role is open to remote candidates based in Ireland

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance 
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join us in our Ireland Office, but we’re equally happy for you to join our team as a remote employee based in Ireland, Germany or the United Kingdom. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3-5 years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and flexible time off
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Inbound Sales - German & English Speakers

Role Overview

Our mission at HubSpot is to help millions of organizations grow better. The Inbound Success Coach (ISC) plays a critical role at the beginning of that journey—engaging with prospective customers, addressing their questions, and identifying potential sales opportunities.

You’ll work with a high volume of inbound demand across chat, phone, and web channels, helping businesses understand how HubSpot can support their goals. This is an entry-level role designed to build foundational sales skills, including customer conversations, qualification, and pipeline creation, with a clear path for growth within the Sales organization.

You are the first human interaction in the sales process, helping prospects navigate their initial experience with HubSpot while identifying and qualifying potential opportunities for the sales team.

What You’ll Do:

• Manage a high volume of inbound inquiries from prospects via chat, phone, and web channels 
• Engage prospects in conversations to understand their goals, challenges, resolve their queries, and guiding them toward relevant next steps 
• Identify, prioritize, and route high-quality sales opportunities to Account Executives
• Operate consistently in a fast-paced, high-activity environment while maintaining quality across every interaction
• Achieve booked meetings rate and meetings to deal rate metrics (targets based on region)

What We Are Looking For:

• Fluency in English & German
• Strong communication skills, with the ability to engage prospects, guide conversations, and build rapport quickly
• A clear motivation to start and grow a career in sales, with energy for working toward goals and measurable outcomes
• Curiosity and a problem-solving mindset when understanding customer needs and business challenges
• Comfort handling a high volume of daily interactions while staying organized and consistent
• Resilience and adaptability in fast-paced, performance-driven environments
• Coachability and a willingness to learn, apply feedback, and continuously improve

What Success Looks Like in This Role:

• You perform in a competitive, target-driven, high volume environment. 
• Motivation to go above and beyond to achieve goals and metrics.
• Be proactive and take ownership to drive results
• Stay consistent and resilient while managing a high number of daily interactions, maintaining focus and energy throughout the day
• Be coachable and continuously improve how you qualify and convert opportunities based on feedback and experience

Where You’ll Work

• Location: Germany
• Work setup: Flexible, remote, or in-office (within country of residence)
• Schedule: Monday to Friday. Schedules may shift depending on the market and business needs to support inbound demand. 

Applications must be submitted in English. 

Applicants must be currently based and have working rights in the country the job is being advertised.

The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth.

As a Customer Success Manager (CSM) on the German Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth. 

This position is available for our Dublin or Berlin offices, or remotely/flex from Ireland or Germany. 

In this role, you will:

• Oversee the customer experience for a portfolio of 30-40 enterprise-level, high-value accounts with the goals of retention and growth.
• Build and foster deep relationships at all levels of the customer organisation, multi-tasking with customers to ensure alignment with their business goals and use cases and develop long-term partnerships.
• Use strategic thinking, consultative problem solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases and maximize their ROI with HubSpot. 
• Partner with multiple internal cross-functional teams (Sales, Marketing, Product, Contract Management, and HubSpot executive leadership) to develop and execute success plans that align stakeholders on growth strategies and risk mitigation.
• Create and deliver Executive Business Reviews, presentations and strategic consultations to align on goals, priorities, growth opportunities, and overall business vision to support optimal adoption of the HubSpot platform.
• Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and delivering success plans with clear outcomes, aligning internal resources to support customer initiatives - all while demonstrating resilience and perseverance in the face of setbacks or slow progress.
• Travel onsite to deliver strategic consulting engagements if needed, usually around 2-3 times yearly.
• Demonstrate a sustained, significant, and quantifiable impact on the business in the areas of program development, team growth and/or people development. 

A personal investment in helping customers succeed.

• Fluency in written and spoken German
• Experience working with large organizations (200+ employees)
• Experience managing a minimum of $8-10M ARR
• A proven track record of measurably impacting customer results through creative problem-solving, strategic consulting, and change management. Experience in doing this with SaaS platforms is desired but not required. 
• Exceptionally strong communication and relationship-building skills, with the ability to multithread across stakeholders and deliver compelling executive-level presentations. 
• Comfortability with navigating change.
• Project management expertise, including planning and executing strategic initiatives.
• Experience with risk management, account retention, and renewal strategies.
• An autonomous, proactive approach to identifying challenges and creatively solving them collaboratively.
• Experience as a Senior CSM, Senior Account Management or with strategic partnerships. 
• Experience working with VP+ or C-suite decision-makers. 
• Curious and comfortable adapting to new technologies, utilizing and staying up to date with AI

HubSpot Philosophy and Product

We believe the world has changed. We see businesses using more kinds of software, not less, that all needs to work together. To help our customers grow better in this environment, HubSpot is evolving from an “all-in-one” suite into an “all-on-one” platform.

HubSpot is a set of tools that supports a companies customer facing teams including Marketing, Sales and Service helping them to optimize each stage of the buyer’s journey and grow their business.

HubSpot’s flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales for our customers. We’ve also invested in an integrations ecosystem that helps customers do more with HubSpot and creates real value for people who adopt our suite of software.

Your Role at HubSpot 

As a Remote Corporate Account Executive at HubSpot you will be engaging directly with medium to corporate sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C- level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations
• Answer Legal, Security and Procurement questionnaires and RFP
• Sell the full growth platform, heavily weighted towards the Enterprise license 
• Liaise with internal HubSpot stakeholders such as Legal, Finance and Security to solve for the more complex contract requirements of our Corporate customers 

Role requirements:

• 5+ years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to  C-level executives on a business change
• Have been responsible for large/high priority accounts in a previous role
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and unlimited vacation
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Location: Berlin or Germany, remote

HubSpot Philosophy and Product

We believe the world has changed. We see businesses using more kinds of software, not less, that all needs to work together. To help our customers grow better in this environment, HubSpot is evolving from an “all-in-one” suite into an “all-on-one” platform.

HubSpot is a set of tools that supports a companies customer facing teams including Marketing, Sales and Service helping them to optimize each stage of the buyer’s journey and grow their business.

HubSpot’s flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales for our customers. We’ve also invested in an integrations ecosystem that helps customers do more with HubSpot and creates real value for people who adopt our suite of software.

Your Role at HubSpot 

As a Corporate Account Executive at HubSpot you will be engaging directly with medium to corporate sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join us in our Berlin Office, but we’re equally happy for you to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C- level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations
• Answer Legal, Security and Procurement questionnaires and RFP
• Sell the full growth platform, heavily weighted towards the Enterprise license 
• Liaise with internal HubSpot stakeholders such as Legal, Finance and Security to solve for the more complex contract requirements of our Corporate customers 

Role requirements:

• 5+ years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to  C-level executives on a business change
• Have been responsible for large/high priority accounts in a previous role
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and unlimited vacation
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Als Mid-Market Account Executive bei HubSpot arbeitest du direkt mit kleinen und mittelständischen Unternehmen zusammen und unterstützen diese bei ihrem Wachstum. Du nutzt proaktive und Inbound-Verkaufsstrategien, um Interessierte zu finden, neue Kundschaft zu gewinnen und die Nutzung der CRM-Plattform von HubSpot zu steigern. Du setzt dein Wissen über die digitale Transformation und das Change Management ein, um als vertrauenswürdige/r Berater/-in für unsere Kundschaft zu agieren und den Verkaufsprozess von Anfang bis Ende zu begleiten.

Zuständigkeiten eines Account Executive:

• Entwicklung und Verwaltung eines jährlichen, vierteljährlichen und monatlichen Geschäftsplan für die eigene Region
• Anwerbung neuer Interessierter durch Inbound- und eigene Leads 
• Durchführung von Qualifizierungsgesprächen mit Führungskräften der Vorstandsebene und Abteilungsleitenden 
• Abschluss von Neugeschäften und Verlängerungen mit einer monatlichen Quote oder darüber
• Verkauf über interne Champions an verschiedene Stakeholder sowie direkt an die Führungsetage 
• Zusammenarbeit mit Marketing- und IT-Teams zusammenarbeiten, um HubSpots Verkaufsstrategie im Hinblick auf neue Features und Produkte weiterzuentwickeln 
• Durchführen von Online- oder Vor-Ort-Demonstrationen unserer Produkte

Voraussetzungen für die Position:

• 3–5 Jahre Erfahrung in einer zielgebundenen Vertriebsposition
• Gute deutsche und englische Sprachkenntnisse
• Erfahrung in einer komplexen Vertriebsumgebung 
• Erfahrung im Ansprechen von Führungskräften der Vorstandsebene im Hinblick auf einen Wechsel
• Erfahrung im Managen einer monatlichen bzw. jährlichen Pipeline und Erstellen präziser Forecasts
• Nachgewiesene Übererfüllung der monatlichen und jährlichen Ziele
• Ausgebildet und/oder zertifiziert in einer standardisierten Verkaufsmethode (z. B. Sandler)

Für wen ist diese Position besonders geeignet? Der/die ideale Kandidat/-in beweist:

• ein eingehendes Verständnis dafür, wie Unternehmen wachsen, und selbstbewusstes Auftreten bei der Beratung von Führungskräften bei Wachstumsstrategien
• ein Interesse für Wirtschaft und Technologie
• ein wachstumsorientiertes Denken und die Angewohnheit, Feedback für die eigene Weiterentwicklung einzuholen
• Übernahme zusätzlicher Verantwortung in einem Teamumfeld (z. B. Coaching, Mentoring, Teamprojekte)

Welche Vorteile und Zusatzleistungen erwarten Mitarbeitende bei HubSpot unter anderem?

• Großzügige Vergütung und Aktienoptionen
• Interaktives Training und Onboarding für Mitarbeiter in Dublin
• Erstattung von Studiengebühren in Höhe von maximal 4.250 Euro im Jahr
• Lebensversicherung 
• Absicherungen im Falle längerer Krankheit
• 25 Tage Jahresurlaub plus unbegrenzt viele Urlaubstage
• Erstattung von Fitnessstudiogebühren

Standort: Remote in Deutschland oder flexibles Büro in Berlin

Wir bei HubSpot laden alle, unabhängig vom Abschluss, ein, sich unserem Vertriebsteam als Business Development Representative (kurz BDR) anzuschließen. Unser Ziel ist es, eine vielfältige und inklusive Arbeitsumgebung zu schaffen, die Talente verschiedener Generationen schätzt und fördert. Ob du gerade deine Ausbildung abgeschlossen hast oder deine Karriere im SaaS-Vertrieb beschleunigen möchtest, wir freuen uns auf deine Bewerbung. Gemäß Modells für die Zukunft der Arbeit bieten wir sowohl Büro- als auch Remote-Arbeitsmöglichkeiten innerhalb Deutschlands an.  

Die Aufgabe eines Business Development Representative besteht darin, durch strategische Kundengewinnung geeignete Unternehmen zu identifizieren und mit diesen zu interagieren. Dies geschieht unter Verwendung bereits existierender HubSpot-Leads, deren Interesse durch Anrufe, E-Mails sowie Messaging über soziale Medien erneut geweckt wird.

Im Rahmen deiner Kontaktaufnahme mit potenzieller Kundschaft erfährst du als BDR mehr darüber, mit welchen Herausforderungen sich das jeweilige Unternehmen konfrontiert sieht, und können so entscheiden, ob HubSpot hier als Lösung herangezogen werden kann. Wenn du einen qualifizierten Interessenten oder eine qualifizierte Interessentin identifiziert hast, besteht Ihr Ziel darin, den Wert von HubSpot prägnant und präzise zu kommunizieren und Interesse an einem tiefer gehenden Gespräch mit einem Account Executive zu wecken.

Dein Verantwortungsbereich umfasst die enge Zusammenarbeit mit 2 bis 3 Account Executives. Du wirst täglich mit den von dir unterstützten Account Executives sowie mit anderen BDRs zusammenarbeiten, um innovative Strategien zur Ermittlung neuer Opportunität zu entwickeln. BDRs, die sich erfolgreich in ihrer Rolle behaupten, werden anschließend zu Account Executives innerhalb unseres Vertriebsteams.

Was fällt in den Verantwortungsbereich eines Business Development Representative?

Folgende Aufgaben und Verantwortungen erwarten dich in dieser Vollzeitsbeschäftigung:

• Ein hoher Umfang an Outbound-Aktivitäten zur Akquise und Qualifizierung von Leads (neue Kunden)
• Eng mit Account Executives zusammenarbeiten, um Strategien und Pläne für die Kundengewinnung zu entwickeln und zu implementieren
• Planen von Online-Produktdemonstrationen für qualifizierte Leads bei gleichzeitigem Sicherstellen, dass deine monatlichen Ziele erreicht werden
• Verstehen der Bedürfnisse und Herausforderungen von Kunden und Kundinnen unter Einsatz bestimmter Verkaufsmethoden wie der BANT-Methodik
• Durchführen von Marktforschung, um den Kundenstamm von HubSpot zu erweitern

Welche Voraussetzungen gibt es für diese Stelle?

• Engagement und Begeisterung für die Technologiebranche und den Vertrieb
• Arbeitserfahrung im Bereich Vertrieb oder Kundengewinnung und in einer wachstumsstarken „Scale-up“-Umgebung ist nicht erforderlich, aber von Vorteil
• Fließende Deutsch- und Englischkenntnisse
• Scharfer, zielorientierter Fokus und ein überzeugender, stringenter Ansatz bei der Zielumsetzung
• Die Fähigkeit, mit Einwänden umzugehen und auf diese einzugehen, sowie die Bereitschaft, sich coachen zu lassen
• Starke Organisationsfähigkeit und sehr gutes Zeitmanagement
• Leidenschaft dafür, Unternehmen bei ihrem Wachstum zu unterstützen, und Interesse für die Technologiebranche

Was hast du davon?

• Ein hybrides Arbeitsmodell, das persönliche Arbeitspräferenzen berücksichtigt
• Tolle Teammitglieder in einem kulturell vielfältigen Arbeitsumfeld sowie Unterstützung durch eine Mentorin oder einen Mentor
• Interaktives Mitarbeitertraining und ein einmonatiges Onboarding, um dir den Einstieg zu erleichtern
• Ein klar abgesteckter Karriereweg mit regelmäßigen Aufstiegsmöglichkeiten
• Erstattung von Studiengebühren in Höhe von maximal 4.250 Euro im Jahr und ein kostenloses Bücherprogramm, um die persönliche Weiterbildung zu fördern 
• Coaching- und Therapiesitzungen über die Modern Health-App zur Förderung des mentalen Wohlbefindens sowie andere Gesundheitsleistungen, z. B. Lebensversicherung, Absicherungen im Falle längerer Krankheit oder Erstattung von Fitnessstudiogebühren in Höhe von bis zu 250 Euro

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

#LI-TP1

Als Mid-Market Account Executive bei HubSpot arbeitest du direkt mit kleinen und mittelständischen Unternehmen zusammen und unterstützen diese bei ihrem Wachstum. Du nutzt proaktive und Inbound-Verkaufsstrategien, um Interessierte zu finden, neue Kundschaft zu gewinnen und die Nutzung der CRM-Plattform von HubSpot zu steigern. Du setzt dein Wissen über die digitale Transformation und das Change Management ein, um als vertrauenswürdige/r Berater/-in für unsere Kundschaft zu agieren und den Verkaufsprozess von Anfang bis Ende zu begleiten.

Zuständigkeiten eines Account Executive:

• Entwicklung und Verwaltung eines jährlichen, vierteljährlichen und monatlichen Geschäftsplan für die eigene Region
• Anwerbung neuer Interessierter durch Inbound- und eigene Leads 
• Durchführung von Qualifizierungsgesprächen mit Führungskräften der Vorstandsebene und Abteilungsleitenden 
• Abschluss von Neugeschäften und Verlängerungen mit einer monatlichen Quote oder darüber
• Verkauf über interne Champions an verschiedene Stakeholder sowie direkt an die Führungsetage 
• Zusammenarbeit mit Marketing- und IT-Teams zusammenarbeiten, um HubSpots Verkaufsstrategie im Hinblick auf neue Features und Produkte weiterzuentwickeln 
• Durchführen von Online- oder Vor-Ort-Demonstrationen unserer Produkte

Voraussetzungen für die Position:

• 3–5 Jahre Erfahrung in einer zielgebundenen Vertriebsposition
• Gute deutsche und englische Sprachkenntnisse
• Erfahrung in einer komplexen Vertriebsumgebung 
• Erfahrung im Ansprechen von Führungskräften der Vorstandsebene im Hinblick auf einen Wechsel
• Erfahrung im Managen einer monatlichen bzw. jährlichen Pipeline und Erstellen präziser Forecasts
• Nachgewiesene Übererfüllung der monatlichen und jährlichen Ziele
• Ausgebildet und/oder zertifiziert in einer standardisierten Verkaufsmethode (z. B. Sandler)

Für wen ist diese Position besonders geeignet? Der/die ideale Kandidat/-in beweist:

• ein eingehendes Verständnis dafür, wie Unternehmen wachsen, und selbstbewusstes Auftreten bei der Beratung von Führungskräften bei Wachstumsstrategien
• ein Interesse für Wirtschaft und Technologie
• ein wachstumsorientiertes Denken und die Angewohnheit, Feedback für die eigene Weiterentwicklung einzuholen
• Übernahme zusätzlicher Verantwortung in einem Teamumfeld (z. B. Coaching, Mentoring, Teamprojekte)

Welche Vorteile und Zusatzleistungen erwarten Mitarbeitende bei HubSpot unter anderem?

• Großzügige Vergütung und Aktienoptionen
• Interaktives Training und Onboarding für Mitarbeiter
• Erstattung von Studiengebühren
• Lebensversicherung 
• Absicherungen im Falle längerer Krankheit
• Flexible Freizeit
• Erstattung von Fitnessstudiogebühren

Location: Remote in Ireland or flexible office in Dublin

As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging.

When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive.

You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities.

What are the responsibilities of a Business Development Representative?

In this full time role, you will need to: 

• Conduct high volume prospecting for qualified leads (new users and potential customers)
• Work closely and collaboratively with Account Executives to develop and implement appropriate prospect strategies and plans
• Schedule online product demonstrations for a qualified lead whilst ensuring you meet your monthly goals
• Understand the customers’ needs and challenges using sales methodologies, i.e. BANT
• Carry out market research to broaden the customer base of HubSpot

What are the role requirements? 

• The desire and commitment to be in Tech Sales
• Sales/ prospecting experience and experience working in a high-growth, "scale up" environment, is not required but is a plus
• Fluency in both German and English
• A sharp focus on your goals and a strong approach for achieving them
• The ability to deal and address objections, open to being coached
• Strong organisational and time management skills
• Passion for helping businesses grow and curiosity about the tech industry

What's in it for you?

• Hybrid working policy that suits your working preference
• Amazing colleagues to learn from and having a mentor you can turn to
• Interactive employee training and a month long onboarding experience to help you get started 
• A clear career path with regular promotion tracks
• An education allowance up to €4,250 per year and a free books program so you can keep on learning 
• Mental health coaching and sessions (Modern Health app) and other health benefits, ie Life Assurance, long term illness cover, fitness reimbursement of up to €250

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

#LI-TP1

Als Account Executive bei HubSpot nutzt du Inbound-Selling-Strategien, um neue Kundschaft anzuziehen und sie mithilfe der HubSpot-Software beim Wachstum zu unterstützen. Du führst Online-Demos der HubSpot-Software durch, um das HubSpot-Wertversprechen aufzuzeigen und erfolgreich zu verkaufen

Was fällt in den Verantwortungsbereich eines Account Executive?

Folgende Aufgaben und Verantwortungen erwarten dich in dieser Position:

• Verantwortlichkeiten auf Teamebene in den Bereichen Coaching und Onboarding/Training
• Schnelle Identifizierung der Herausforderungen von Interessierten und der besten Inbound-Marketinglösungen für ihre Unternehmen
• Konsistentes Einhalten oder Übertreffen der Quoten zum Abschluss von Geschäften
• Pflegen von Beziehungen zu qualifizierten Opportunitys
• Pflegen der Beziehungen zu Interessierten und internen Stakeholdern zur Förderung neuer Geschäftsabschlüsse
• Zusammenarbeit mit Marketing- und IT-Teams zusammenarbeiten, um HubSpots Verkaufsstrategie im Hinblick auf neue Features und Produkte weiterzuentwickeln
• Unterstützen der Vision von HubSpot mit neuen Perspektiven, Ideen und Fähigkeiten

Welche Voraussetzungen gibt es für diese Stelle?

• Mindestens 1 Jahre Erfahrung in einer Vertriebsposition
• Gute Deutsch- und Englischkenntnisse
• Ausgezeichnete beratende Vertriebs- und Abschlussfähigkeiten
• Präzise Prognosen- und Pipelineberichterstellung
• Nachgewiesene hohe Erfolgsbilanz (z. B. Quotenüberschreitung, President‘s Club)
• Scharfer, zielorientierter Fokus und ein überzeugender, stringenter Ansatz bei der Zielumsetzung

Für wen ist diese Position besonders geeignet?

Account Executives, die hervorragende Leistungen in ihrer Position erbringen, verfügen in der Regel über folgende Erfahrungen und Eigenschaften:

• Arbeitserfahrung in einer wachstumsstarken „Scale-up“-Umgebung
• Leidenschaft dafür, Unternehmen bei ihrem Wachstum zu unterstützen, und Interesse für die Technologiebranche
• Bescheidenheit und Begeisterungsfähigkeit bei der Arbeit

Welche Vorteile und Zusatzleistungen erwarten Mitarbeitende bei HubSpot unter anderem?

• Großzügige Vergütung und Aktienoptionen
• Interaktives Training und Onboarding für Mitarbeitende
• Erstattung von Studiengebühren in Höhe von maximal 4.250 Euro im Jahr
• Lebensversicherung 
• Absicherungen im Falle längerer Krankheit
• Erstattung von Fitnessstudiogebühren

#LI-HV1

Location: Remote in Germany or flexible office in Berlin

As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging.

When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive.

You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities.

What are the responsibilities of a Business Development Representative?

In this full time role, you will need to: 

• Conduct high volume prospecting for qualified leads (new users and potential customers)
• Work closely and collaboratively with Account Executives to develop and implement appropriate prospect strategies and plans
• Schedule online product demonstrations for a qualified lead whilst ensuring you meet your monthly goals
• Understand the customers’ needs and challenges using sales methodologies, i.e. BANT
• Carry out market research to broaden the customer base of HubSpot

What are the role requirements? 

• The desire and commitment to be in Tech Sales
• Sales/ prospecting experience and experience working in a high-growth, "scale up" environment, is not required but is a plus
• Fluency in both German and English
• A sharp focus on your goals and a strong approach for achieving them
• The ability to deal and address objections, open to being coached
• Strong organisational and time management skills
• Passion for helping businesses grow and curiosity about the tech industry

What's in it for you?

• Hybrid working policy that suits your working preference
• Amazing colleagues to learn from and having a mentor you can turn to
• Interactive employee training and a month long onboarding experience to help you get started 
• A clear career path with regular promotion tracks
• An education allowance up to €4,250 per year and a free books program so you can keep on learning 
• Mental health coaching and sessions (Modern Health app) and other health benefits, ie Life Assurance, long term illness cover, fitness reimbursement of up to €250

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

#LI-TP1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

We are looking for the successful candidate to join us in our Berlin Office, but we’re equally happy for you to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Take on responsibilities within the team, such as coaching and onboarding/ training
• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ years of Closing Sales experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment,
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance 
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3-5 years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and unlimited vacation
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Als Mid-Market Account Executive bei HubSpot arbeitest du direkt mit kleinen und mittelständischen Unternehmen zusammen und unterstützen diese bei ihrem Wachstum. Du nutzt proaktive und Inbound-Verkaufsstrategien, um Interessierte zu finden, neue Kundschaft zu gewinnen und die Nutzung der CRM-Plattform von HubSpot zu steigern. Du setzt dein Wissen über die digitale Transformation und das Change Management ein, um als vertrauenswürdige/r Berater/-in für unsere Kundschaft zu agieren und den Verkaufsprozess von Anfang bis Ende zu begleiten.

Zuständigkeiten eines Account Executive:

• Entwicklung und Verwaltung eines jährlichen, vierteljährlichen und monatlichen Geschäftsplan für die eigene Region
• Anwerbung neuer Interessierter durch Inbound- und eigene Leads 
• Durchführung von Qualifizierungsgesprächen mit Führungskräften der Vorstandsebene und Abteilungsleitenden 
• Abschluss von Neugeschäften und Verlängerungen mit einer monatlichen Quote oder darüber
• Verkauf über interne Champions an verschiedene Stakeholder sowie direkt an die Führungsetage 
• Zusammenarbeit mit Marketing- und IT-Teams zusammenarbeiten, um HubSpots Verkaufsstrategie im Hinblick auf neue Features und Produkte weiterzuentwickeln 
• Durchführen von Online- oder Vor-Ort-Demonstrationen unserer Produkte

Voraussetzungen für die Position:

• 3–5 Jahre Erfahrung in einer zielgebundenen Vertriebsposition
• Gute deutsche und englische Sprachkenntnisse
• Erfahrung in einer komplexen Vertriebsumgebung 
• Erfahrung im Ansprechen von Führungskräften der Vorstandsebene im Hinblick auf einen Wechsel
• Erfahrung im Managen einer monatlichen bzw. jährlichen Pipeline und Erstellen präziser Forecasts
• Nachgewiesene Übererfüllung der monatlichen und jährlichen Ziele
• Ausgebildet und/oder zertifiziert in einer standardisierten Verkaufsmethode (z. B. Sandler)

Für wen ist diese Position besonders geeignet? Der/die ideale Kandidat/-in beweist:

• ein eingehendes Verständnis dafür, wie Unternehmen wachsen, und selbstbewusstes Auftreten bei der Beratung von Führungskräften bei Wachstumsstrategien
• ein Interesse für Wirtschaft und Technologie
• ein wachstumsorientiertes Denken und die Angewohnheit, Feedback für die eigene Weiterentwicklung einzuholen
• Übernahme zusätzlicher Verantwortung in einem Teamumfeld (z. B. Coaching, Mentoring, Teamprojekte)

Welche Vorteile und Zusatzleistungen erwarten Mitarbeitende bei HubSpot unter anderem?

• Großzügige Vergütung und Aktienoptionen
• Interaktives Training und Onboarding für Mitarbeiter
• Erstattung von Studiengebühren
• Lebensversicherung 
• Absicherungen im Falle längerer Krankheit
• Flexible Freizeit
• Erstattung von Fitnessstudiogebühren

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join us in our Berlin Office, but we’re equally happy for you to join our team as a remote employee based in Germany, Ireland or the United Kingdom. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations